Hotels near Sonoma County airport

Pros: Very beautiful - great location

Pros: Gardens

Cons: N/A

Pros: the food at the restaurant was fabulous.. the rooms very spacious people are freindly and very helpful

Pros: the staff were quite pleasant and helpful.

Cons: the diverted on the shower didn't completely send water to the shower head and it was spraying hotter water on my feet. I did request a repair, but it didn't get fixed. of note, the dimmer on the vanity heats up when on for a little while.

Pros: The location is absolutely perfect! It feels so secluded from noise and chaos, but is just minutes away from any city amenity you want. The property is gorgeous, well-kept, and super clean.

Pros: From reservation to check-out, everything was really smooth. As a couple trying to get out of the Bay for a weekend getaway, this was the perfect spot. The staff at front desk was really accommodating and helpful in providing the necessary resources at all times. The location of the resort is exceptional and it is well kept. The vineyard and 1mile stretch was our favorite. We enjoyed both sunset and sunrise walk through the vineyard. Additionally, the dinner and breakfast from their in-house restaurant John Ash & Co was just mind-blowing.

Cons: Nothing. Everything was beyond our expectation.

Pros: The grounds and buildings

Cons: No

Pros: The spa was amazing!! The pool was the perfect temperature and the couples massage was fabulous. The staff was so attentive to iur needs. The grounds are beautiful with the vines and olive trees and the fountain in the middle of thw courtyard.

Cons: Honestly, there is nothing that they could have done better. The spa was fantastic, the food at John Ash was amazing and the service all over the resort was world class.

Pros: Beautiful grounds and rooms

Pros: BEAUTIFUL LOCATION. VERY HELPFUL STAFF.

Pros: The Vintners Inn is such a lovely resort. You feel like you are in Italy when on the grounds. The rooms are spacious with nice balconies or patios. The restaurants on site were top notch. John Ash & Co food is AWESOME...one of the best meals ever. We were disappointed the fireplace was electric with fake flames and not gas. But overall we loved our stay and will be back for special occasions.

Cons: Electric fireplace, not gas so fake flames. Also no coffee maker in the rooms.

Pros: The hotel looked nice and the location was convenient for our event. The staff were really friendly. The front desk staff even brought up sheets for our sofa bed and made it for us.

Cons: The matters was totally broken down on one side. It felt like I was sleeping in a hammock. But the other side was still kinda firm. The sofa bead was a joke. There were no sheets for it when we arrived just a blanket. Sheets also had stains on them.

Pros: The grounds of this Property were immaculately groomed and fountains, potted plants, and bushes were so attractive. The walkways meandered through property and included a lit Bocce Ball court and a walking trail. Our King Bedroom included a patio facing the vineyard accessed by an attractive doorway. Our room was nicely decorated and included two stuffed arm chairs for our comfort. We also had a credenza and a work desk with chair. There was plenty of room and the bathroom was very nicely appointed. We ate in their dining room which was beautifully lit with tiny lights and elegant décor. Food was fabulous and plenty of choices and excellent presentation. Every bit was delicious. We also ordered one breakfast through room service and our eggs benedict were perfect! Coffee hot and O.J. cold and flavorful. Complimentary bottle of wine & 2 waters. We would definitely stay again!

Cons: This is not really a dislike, for me the large bath was a little tall but my husband loved it. It was a nice oval soaking tub in the shower enclosure. They had grab bars for safety so that was easy.

Pros: The hotel is 20 minutes from everything. At first I was nervous that it was right off the highway but that was nothing to be concerned about. It is very quiet. Views are of the adjacent vineyard. The grounds are lovely and full of surprises (like the bocce court). The food was fantastic (the main restaurant and John Ash). The rooms are so spacious and comfortable. Best value in wine country.

Cons: There is nothing not to like.

Pros: I paid for the breakfast but they said cuz it was paid thru A third party they can not horror it

Cons: No water pressure could not use shower

Pros: Good location. Grossman's Deli was awesome.

Cons: Reserved a Deluxe King. No desk in the room, as was indicated online. Only one chair, one nightstand.

Pros: Great location. Easy check in. The carriage house rooms aren't in the same wing or same age but were nice, very large rooms. Room location and access was perfect for us as we had our bicycles with us. Nice spot outside to eat or have morning coffee too. centrally located… so many shops and restaurants nearby.

Cons: a bit of extra street noise due to our rooms location but it was quiet during sleep hours. non-dairy powdered creamer for coffee service was a tiny let down especially since the Keurig coffee machine makes good coffee but needs real (ultra-pasteurized) cream

Pros: Not much. Actual rooms where nothing like the descriptions or pictures.

Cons: Stayed for two night, rooms where not cleaned after first night. No towels, we had to go to the front desk to get more and they told us they ran out so they gave us the floor mats!!

Pros: location and ambiance were nice. restaurant below good, but expensive.

Cons: got double charged and been waiting 9 days for a refund

Pros: Love how they've kept the vintage look with a touch of modern conveniences.

Cons: It was too warm in the room even with their "fan" on high. It was hard to sleep.

Pros: great location, old time feel.

Cons: though it is historic it could use a few modern touches to make it a little nicer.

Pros: comfy bed, helpful and accommodating staff, great location, charming old building, window can open for fresh air.

Cons: parking was across the street.

Pros: Romantic!

Cons: Nope

Pros: Old charm. Convenient to historic district

Cons: I feel checkout could be later. Like noon

Pros: This hotel has a lot of architectural features not found at a hotel/motel chain. You know you aren't in a cookie cutter establishment. The staff is friendly and helpful. You feel like a guest, not just a customer.

Pros: This was my first stay at La Rose. Because of the solid construction, I never heard a peep from my neighbors. Great restaurants less than a block away as well as the SMART rail station. Friendly, helpful staff. I'll be back.

Cons: A step stool to be able to climb into the antique 4 poster bed would have been nice, but I managed without one.

Pros: The hotel was charming. The room was very comfortable. The breakfast was a plus.

Cons: No

Pros: The size of the room was comfortable. The sink vanity away from shower and toilet was convenient for two people. The garden in the courtyard was nice.friendly staff too.

Cons: You need to know which direction to walk In the neighborhood for a more pleasant trip, I recommend asking the staff.

Pros: Both elegant and comfortable. Fun neighborhood with interesting shops and restaurants. The hotel staff was most helpful. Parking was both complimentary and convenient.

Pros: Staff were friendly. Room was clean. Close to the conference venue. Good continental breakfast.

Cons: Near homeless shelter and location of parking lot.

Pros: Charming old hotel, right downtown, walking distance to many restaurants and shops. 4 blocks from Russian River Brewing

Cons: Old tube type tv, room small by today's standards. Neither was a problem, I didn't come here to watch TV, and with the age of the hotel the room size is expected.

Pros: Charming boutique hotel...good restaurants in walking distance and the charm of great wine country

Pros: Location

Cons: Little mold in shower, could not get extra towels delivered. Had to goto lobby for ice and towels. Only provided towels for 2 of 3 guests

Pros: Loved the convenient location, ease of parking, and closeness to amenities. Liked that I felt safe walking around the neighborhood. Looking forward to staying once the Smart Train starts running all the way to Larkspur. You could park the car & never move it for an extended stay. The free breakfast was a bonus & quite delicious.

Cons: Lots of street noise; took one night to get used to. Slept much better the second night.

Pros: The outside of the hotel look cute and historical. The inside is other story.

Pros: The hotel had a vintage turn of the century look & feel to it. An being this was a honeymoon stay my beautiful bride really appreciated the classic feel it brought to our honeymoon. This was very centrally located from everywhere we wanted to go. Most of the restaurants we went to were either a short walk away or a very short drive away. Access to & from the freeway was very simple which made it that much better for day trips which we took several.

Cons: There was a few things that I did see that was troublesome. An that was the cleanliness of the bathroom. Along the ceiling was what appears to be either small buildup of water stains or mildew. Other than that the hotel was very good. The other issue I had was by no means within the control of the hotel but it is still an issue. Every morning & everyday we were there all we heard an saw was the yelling from the local transients in the park across the street from the hotel. That was a big issue I had every time I dropped of my wife at the door to go park the car. I can't he but think that one would try to harass or rob her as she's walking inside while I'm parking our car across the street.

Pros: We found La Rose Hotel to be very welcoming and immaculate. We liked all the light in our room and the large marble bathroom. The parking was conveniently located nearby. The hotel was near excellent restaurants and interesting shops. We enjoyed all the fresh fruit offered as a part of the complimentary breakfast buffet.

Cons: The water for tea was not hot, but when asked, they promptly remedied the problem. It would add a nice ambiance if music was played during the breakfast hours.

Pros: While the restaurant was closed due to Covid, the bar was open and had a great menu that was more than adequate - it was fantastic. It was also close to a lot of downtown restaurants.

Cons: Cooling system inadequate on an early hot spring day.

Pros: The pool - the bar - the main waiting/lounge area - the outdoor fire pit. It was all great! Nice to be out after so many months of staying at home. Hotel is centrally located - about 800m to downtown Santa Rosa, restaurants, coffee shops, bookstores. Everyone was disciplined about indoor mask wearing.

Cons: Would've loved the hot tub to be open but I realize that because of COVID, it's closed.

Pros: nothing.

Cons: Front desk clerk was rude. He could not find our reservation thru booking.com. We had to re-book at higher price and said it was our fault and should have booked directly with them. The shower head is at waist level, i have never seen anything like it. So freaking ridiculous. It is like showing with a hose. We went down to the bar to order some food at about 7:00 pm and the lobby and the courtyard area was full of 20 something year olds completely wasted, some could not even stand. Obviously the bartender over serves patrons to the point of where they cannot even put coherent sentences together. On top of all this the rude front desk clerk overcharged us on the price he originally gave us and we had to go back in person to get the charged reversed because they kept putting us on hold when we called. This place is just a train wreck and poorly managed. I will never stay at a Hyatt ever again.

Pros: Considering COVID, the hotel did an amazing job. The staff was very good about responding to my trivial requests.

Cons: Sorry the restaurant was closed, but understand

Pros: When deskroom found out I was disabled they changed my room from 3rd floor to 1st floor which was more convenient. Supplied me with a shower chair and handicapped parking was close to room. In total my family loved their experience at the Hyatt.

Cons: Parking prices. Should be free to the handicapped. Other than that my stay at the Hyatt was wonderful.

Cons: The bathroom was dirty with hair all over the shower from the previous guest. The lady working the front desk was extremely rude when I let her know the deadbolt to the room was not working properly

Pros: The room was great! Nice bed and shower, common spaces were also on point. Loved the comfy couches in front of the fireplace in the courtyard and the easy access to the bar.

Cons: The trail behind the hotel looked great on the map but didn¿t feel super safe for walking or running solo. Also, the pool was a bit of a mess with missing cushions and no towels

Pros: This hotel is on the river and has a lovely Riverwalk setting into the city center in minutes so the location is perfect with a little mainstreet next door with great restaurants and shops. The rooms clean and comfortable and the staff was very friendly

Cons: Covid rules too extreme as one cant sit and drink a coffee in the lobby, even though they gave free coffee.

Pros: The room looked newly renovated!

Cons: The vent above the showers was disgusting, they came and cleaned it after we mentioned it

Pros: Location, cleanliness, quiet, good beds

Cons: Tub and sink drained very slow. I¿ve had that in other rooms at this motel.

Pros: The staff was friendly and welcoming. I had flowers sent to the hotel before I arrived to be held till I got there. They took them to my room before I checked in and had them on a table ready for my girlfriend to be surprised without me asking.

Pros: Location and rooms

Cons: They no longer have room service, only ¿a grab and go¿ food area. Only thing was that it wasn¿t grab and go. You had to go to the lobby, order, then come back when they called you to pick up. Despite paying restaurant prices, the food was old & dry.

Pros: It’s nice. I didn’t know they charged for parking though. Otherwise it’s perfect.

Cons: No

Pros: I love this Hotel. I travel and there are few that come close to it. The staff goes out of their way to be kind. When there, I feel protected, safe, and free of outside noise of any kind. Absolutely beautiful hotel.

Pros: Great hotel and upgraded us to a far better room at no additional cost to accommodate my needs.

Cons: The Covid restrictions but that's not their fault.

Pros: The staff was very friendly. Gave water bottles for check in.

Cons: This hotel charges a resort fee, gym was covid closed and too cold for swimming, felt like a rip off, especially when charged $25 to park!

Pros: location

Cons: I think the room and bathroom should have been more sanitized. The shower curtains looked degraded.. not a typical hyatt.

Pros: The location was great! The staff were fantastic and welcoming. The beds were awesome.

Cons: Disappointed there weren’t microwaves or a discount on food delivery services to compensate for no restaurant or room service access during COVID times.

Pros: Location is convenient to anything you want to do in the Santa Rosa area. Short drives to wine country or the coast. Walking distance to many very good restaurants. Rooms in the "new tower" seem to have been recently renovated and are nice. Beds are great

Cons: Nothing

Pros: Good location

Cons: Failed to tell me about maid service policy Trouble with thermostat is

Pros: The outdoor patio was great.

Cons: Felt like it was still under construction. the door leading outside was completely unfinished. You could see the actual frame around the drywall as if it was just installed and not finished. There were spider webs all over the room, pool was filthy.

Pros: Quiet, rooms were decent size.

Cons: Dirty hallways, dogs everywhere (even inside the hotel) dog excrements around the hotel.

Pros: Quiet; access to restaurants

Cons: Pool should be cleaned everyday

Pros: It was clean and a welcome glass of local wine was offered.

Cons: There are a ton of homeless people wandering the area and hotel grounds! Staff warns not to walk in certain direction because of homeless folks. Also, the hotel is pet friendly however you must be with your pet at all times. Can’t leave them in th

Pros: Beautiful hotel, perfect location. Inviting, comfortable lobby. Wine tastings in public areas of the hotel.

Cons: Gravel parking lot is dirty. Hotel Understaffed. My room service card was hung outside the door before 10 PM (cutoff is 2am), But my card was never collected. Called front desk b/c party in hall and hotel employee said he could not help bc he was ONLY per

Pros: Location

Cons: No information literature in the room about the hotel... restaurants, ice machine...etc...

Cons: It is a fine hotel but frustrating to spend ---- on the room and then get nickle and dimed on parking too. It is a suburban property not the middle of NYC they should have free parking for hotel guests.

Pros: Room was immaculate and bed was comfortable.

Cons: Typical conference facility. Very corporate and cool. Extra charges for breakfast and parking. Halls were a bit creepy...narrow and underlighted. Quite a few food service trays in the halls.

Pros: Dirty room, sink didnt work. Advertised with a tub. No tub, terrible experience. I want my money back .

Pros: Close to downtown Santa Rosa

Cons: More than one dining option would be nice. The in room menu could have more gluten free choices.

Pros: Near Luther Burbank center. Brasserie staff very nice .

Cons: Pillows too hard. Tv too big. Everything too gray. Corridors elevator landing too cold. No robe hook except inside shower. Siding doors noisy. Parking and access inconvenient

Pros: Nothing outstanding.

Cons: I was surprised about how average the room was for the price. It didn't even meet the standard of a Hampton Inn which is usually rated 3. And, to have to pay for parking for a hotel guest is ludicrous.

Pros: Great location off the freeway, yet close to downtown.

Cons: The walls are SO thin, we could hear babies crying, footsteps, water running. For such a nice hotel, that was totally unexpected and disappointing

Cons: Parking but there was a Christmas party

Pros: The one younger girl working was very nice! None of this was her fault. The Management should have stepped in !!

Cons: We reserved a king room that was one of the most expensive rooms available in Santa Rosa. We arrived and checked into the room on a friday evening. When entering the room it had a extremely strong cigarette smell. So I went and told the front counter that we needed to get a different room. They said everything was booked except a room with 2 queen beds. I said we booked a king room for me and my girlfriend so this was not acceptable. I called every other hotel and everything was full by this time in the afternoon. Now the room wasnt bad but if your going to charge top dollar you should give people what they want. Also we ordered room service breakfast and a wakeup call and never received . This place is not living up to the Hyatt name. They should have offered a discount or something if there gonna downgrade me and basically say this is what you get. I felt like I was forced to pay 300+ dollars or be homeless for the night. I will be staying across the street at the Marriot next time.

Pros: Had a very pleasant stay. Rooms were newer, pool and hot tub were nice. Excellent location- we walked to dinner/drinks. Short drive to wineries in Healdsburg and Santa Rosa

Cons: There was a total lack of attention to detail and lack of response to travelers staying there. It took two nights and my taking a picture of my bed and threatening to send the picture to corporate for the Hyatt to use a mattress cover and sheets that were big enough to fit the king bed so that they would stay on through the night. Then when we needed to order an early breakfast room service and needed the card to put on the doorknob, it took three calls and we still had no response and no breakfast card. We needed to go to sleep so went to bed without being able to order our room service breakfast. This was harmful to us in the morning with our early meeting/tournament. Even simple details like having regular coffee packs and decaffeinated coffee packs in the room they were unable to accomplish. Offering us one free breakfast was not sufficient to make up for the mess the hotel is in. They give lip service to telling supervisors and handling problems but they do not.

Pros: The breakfast that was included in our room rate was better than we expected. The location was very easy to find and was near where we wanted to be. The room was clean and comfortable. The staff was friendly.

Cons: There isn't anything that I can complain about.

Pros: Convenient location

Cons: Noise at night was disturbing from drag racing on the street outside to a dog barking all night in someone's truck in the parking lot.

Pros: Beautiful and clean.

Cons: None

Pros: The staff especially Kendra was terrific, and, extremely helpful

Pros: It was close to everything including the airport. It has a nice outdoor area to have drinks. The water pressure was amazing!

Cons: The walls were paper thin and we could here people coming and going all night.

Pros: Easy access, and excellent service for the included breakfast.

Cons: The TV channels and movies were very limited, and PPV was way too expensive. Almost unwatchable. Most of the parking places were very small and marked "compact", and all of the platinum spaces were compact. Most of the cars were full size or pickups.

Cons: No

Pros: Staff at this hotel treated us like royalty throughout our stay. Our every need was met, and service from check in, to room service, to placing our bags in a new room when we moved to a bigger room on our second night, to the outstanding server at breakfast each day, and to the shuttle driver to the airport was first rate. The rooms were clean, updated and spacious. Parking is ample and the hotel is in a nice area, next to a vineyard. Will absolutely stay next time we are in the area.

Cons: Only negative was the noisy parents and kids slamming their door on the deadbolt next door to us our first night. The hotel dealt with this effectively as soon as we complained. I have NO complaints about the hotel facilities or staff, which is rare. This place does everything right.

Pros: Clean, great staff.

Pros: The staff was great and everything was very clean.

Cons: The beds are a little weird. I couldn't tell if the dial did anything and they were never explained.

Pros: Staff is always nice and accommodating. Room is always clean and in working order.

Pros: The room was very clean and the location was good. The biggest downside was that there was absolutely no room to move around the room. The bed and desk took up 85% of the floor space. Still worth it for the price and location.

Pros: freshly renovated room, nice overall.

Cons: The pillows were too large and firm for me, ended up wadding up my coat to sleep on. Would prefer to have at least a soft and firm option on them.

Pros: The location was great because it was very close to the National Guard Armory

Cons: i didn't like how it has cigarette smell inside eventhough it was advertised as non-smoking

Pros: Very close to a large number of walk to eateries Very quiet after 1 am Appears to be recently refreshed and was very nice with non carpeted floors which increase the chances of cleanness

Cons: Right on a road in Santa Rosa, so quit a bit of road noise till early morning

Pros: Very accommodating. Staff is nice and helpful.

Pros: The hotel was very clean inside and out. There were also not many guests at the time of stay, so it was quiet which is always a plus. They served coffee and small breakfast in the morning.

Cons: The owners of the hotel were very paranoid and a little extreme. When I checked in the owner mentioned to not smoke in the room, which is obvious unless you paid for a smoking room. He then noticed that my boyfriend was smoking outside and reminded me to tell my boyfriend not to smoke in the room. I'm like dude, I'm 30 years old I understand. He then went on to say he wanted to hold a $100 deposit. That's when I got upset because no where on the site did it say that. He then said ok I will not, and only charged me $1. The next day I had things to attend to, so my boyfriend stayed in the hotel until checkout time at 11 am. Room service came at around 9:30am while he was still sleeping and just barged in. For one this is way before check out time and second, KNOCK! 11 am rolled around and I was a bit late to picking him up and the manager called and asked why he wasn't gone, he went to say she is running a bit late it will be another 10 mins. They called 5 mins later asking, then another 5 mins. I thought the hotel wasn't bad if you were paying $65-$70 a night and we paid $90. The owners were a bit ridiculous especially since they didn't have a lot of business in the first place. Overall not a bad stay though.

Pros: Simple but covered everything I needed

Cons: Breakfast was late one day.

Pros: Clean and simple room for a good price.

Pros: Conveniently located to local restaurants and cute shops. We had a great time hanging out around the fire pit at night.

Cons: Beds are too hard and shower needed to be snaked - standing in a pool of water while you shower isn't fun.

Pros: Hotel location was easy to get in and out of for the freeway. Good bed, coffee maker, mini refrigerator. Easy check in and nice staff.

Cons: While the hotel and our room was very clean, the carpet when you get off on the 3rd floor was disgusting. What a greeting. This hotel, like most, are hanging on to their Covid made up processes.

Pros: Nothing

Cons: Unfriendly staff that cant speak english

Cons: Had to carry 4 cases of wine plus luggage to our room

Pros: There were two young, polite young men working the front desk who helped me once I was allowed to check in. The woman I tried to do my early check in with was rude and short with me.

Cons: Early check in that was approved was not approved when I got to the property. Was charged $10 per day for parking (that's $20 with a one night stay), but couldn't even drop my vehicle off early. Essentially, I paid $20 for two days to park but my vehicle was there for less than 24 hours. Was charged $4.11 and I don't know why. I received a receipt for the parking but not the $4.11. Was told the spa area outside was open when I checked in. The hot tub was out of order, which is really all you want to use in the middle of March. Was told I had to schedule a time for the fire pit when I checked in Fire pit was out of order. Received less services than advertised and I feel like I got ripped off on parking.

Pros: .

Cons: Did not like the parking fee of $10 per day and did not like that I received a food credit of $10 per day but then was billed for the food I grabbed. Also did not like that no housekeeping was preformed. Apparently you have to request those services.

Pros: The front desk clerk was super Friendly. Bed was very comfy and room was updated to a more modern look, that was very nice. Twelve o'clock check out is wonderful.

Cons: Ten dollar parking fee. Not to keen on that.

Pros: Nice staff at front desk and great location

Cons: Mold on bathroom ceiling above shower, shower didn’t drain properly so it would fill up the shower pan, cob webs and large stain on couch.

Pros: Location

Cons: Friendly staff

Pros: Staff were stellar; lobby friendly, functional, and attractive.

Cons: Hard to find, not much signage

Pros: Staff were very nice and location was very convenient

Cons: No

Pros: Facility is nice, clean and staff especially the housekeeping was very friendly and available.

Cons: Parking, the lot is dark and spaces are far from entrance if the building.

Pros: Clean, comfortable rooms, great food and beverage options, and super welcoming staff made this hotel one I will visit again next time I am in town.

Pros: The hotel was clean and comfortable. The exercise room had great variety, and pool was gorgeous and clean. It was the staff that really made my stay spectacular. They all went above and beyond. I can't wait to return for my next vacation!

Pros: Salad and other produce was fresh. My friend ordered regular black iced tea and they brewed it fresh for her and gave her the extra in a cup to go.

Cons: Salad was a little tasteless and the salad dressing was extremely thick. The dressing did not easily poor from the small pitcher it was served in. Turkey sausage for breakfast lacked much flavor. Fruit substitution at breakfast was extremely small portion. The cut up fruit was served on the plate in a separate cup and the cup was about half empty.

Pros: It was okay

Cons: Had to move rooms twice. Dead bugs. The room had a dampness to it. The bathroom light lit up the whole room because the door was glass. No sleeping through that wake up! Last time we stayed it was better, we should have gotten a discount, rate was higher than quoted.

Pros: The price actually wasn't bad! I would have thought a two room booking for a large family would have warranted a small discount for the second room since you do not have accommodations for 5 or more in a family! The beds are super comfortable!

Cons: The location has seemed to corrode over the recent years. It may be due to the pandemic and economy but, just shady people hanging around at early hours. Premesis is undergoing some work which should be shielded from sight! Rooms need a "freshening-up" update?

Pros: I love what you did on the remodel. Much more upscale hotel now. Give props to the person who picked the decor. Great job

Cons: Restaurant across the street was closed.

Cons: No Microwave

Pros: I like it it's just ti much for deposit and the pay

Cons: Deposit

Pros: Absolutely nothing

Cons: AC was not working in my room.I called front desk ask for a fans or to move us they said they had no open rooms. It got so hot that we had to leave at 2 a.m. in the morning. We drove 4 hours home ridiculous. I called the next day asking for a manager the receptionist told me that they put me in the wrong room during this heat wave weekend. Manager was not available I called three days straight she never called me back. One day I called and she was finally available I spoke to her , she said she was going to refund my money and never received it! I would never recommend just Hotel for any friends or family that go out there all the time.

Cons: Don't go here if you don't want to be overcharged for "incidentals". I stayed one night and drank the bottle of water and apparently this was enough to not return the $100 incidental charge. I talked to an employee 2 days later who said that she would email me about, which I never received. 3 days later I contacted "customer service" online. 5 days later have never heard from anyone. Decent rooms but apparently WAY too expensive. And apparently booking.com says I'm in Canada NOT California 😡

Pros: The rooms were modern and clean, the beds very comfortable, Illy coffee pod machine in room for espresso or coffee, fridge and flat screen TV. It is walking distance to The Naked Pig restaurant which is hands down the best breakfast place in town but very expensive. If you like cheap breakfast it is right next door to Adel’s Restaurant which serves breakfast, lunch and dinner.

Cons: The rooms are a bit noisy from the cars on the street, this location seems like they upgraded a Super 8 or like hotel. Don’t let that scare you away. It is nice in the rooms and a deal for this town. There is an ice machine that looks like it was broken and left in the parking lot. Adding a box around it would change that appearance.

Pros: Excellent location to walk to downtown. Very comfortable. Only complaint was that the Wifi is slow.

Cons: Wifi is slow.

Pros: Comfy beds. Clean property. Renovated.

Cons: Rain showers are gimmicky. I would prefer a standard shower head with strong water pressure.

Pros: Shower was nice

Cons: Floor, Walls, and Counters were filthy

Pros: Beds were nice, room size was good.

Cons: The showers are horrible! Comes straight down from ceiling very high up with no water pressure and no door to close so water goes all over the bathroom!

Pros: Good location. Some nice touches,

Cons: Noisy on the second floor, lots of traffic noise.

Pros: The rooms were very nice and modern....... That's about all I can say good.

Cons: The wall were thin and you could hear everything. We stayed for 2 days and didn't get much sleep. It's not in the best part of town and there were a lot of kids using the place to party. 1 person working at a time so they are usually very busy and its impossible to get anything u need. The last night there the cops showed up because an employees went into a room and stole money and it was on camera so the employee was arrested. Although we put the "please clean" hanger on the door they never services our room while we were gone during the day.

Pros: The two ladies I spoke with when I arrived were very nice and helpful. the room was clean and the bed was super comfortable. Everything looked nice and completely serviceable for me needs of just being there one night.

Cons: There were just details (some small and some not so small) that weren't right. No toilet paper in a bathroom is inexcusable. A sink that doesn't drain, AT ALL, is annoying. The bedside clock not being updated from a recent daylight savings change. All of those aren't deal breakers, but they need to be taken care of.

Pros: Hotel is really clean. Staff were super friendly. Love the hot coffee they offer you. And they have keurigs in the room. Bathroom light is sensored, turns on when you walk in.

Cons: No complaints

Pros: They had a patio and the room was very large

Cons: The price was high but given that breakfast is included it is fairly priced.

Pros: Location

Cons: Response time with room issue

Pros: The friendly manager when I arrived.

Cons: Smelling cigarette smoke in the lobby when I dropped off my breakfast order form.

Pros: I was shocked at how great this place is for the price. I really liked the little balcony. Friendly staff too. Quiet room. Many convenient places to eat. Clean.

Pros: The front desk staff is amazing Rooms are great

Cons: Nope

Pros: Friendly staff. Breakfast bagged and ready to go in the morning, something a lot of places don’t do during the pandemic. Good parking. Next door to Starbucks. Very close to shopping and easy access to highway.

Cons: Everything was great. Current situation with fires made the parking lot noisy at night, but it couldn’t be avoided.

Pros: The mattresses were very comfortable. The jacuzzi was an awesome experience. I liked having a patio and enjoyed the little wet bar setup. The location was great- it was right off the freeway but you could not hear any cars at all.

Cons: The bathroom is a little dated.

Pros: Everything

Cons: No

Pros: It was big, and location

Cons: It was not clean the jacuzzi had nasty film inside the jets. Eew. Had to switch rooms

Cons: Hotel sign is not obvious from street - we drove past before realizing we had missed the hotel.

Pros: clean and comfortable once you got inside the room. Very quiet. Good breakfast value!

Cons: I got in at one in the morning and it felt a little scary going to to the back of the hotel facing the parking lot. Then there was paper stuck in the peep hole, which was shady. Elevators broken. In the morning light, it seemed much much nicer and clean.

Pros: Great location. Great breakfast buffet. Great rooms. Great parking. Great complementaries. Two complementary bottles of water.

Cons: I could not stay longer.

Pros: Clean room, quiet, conveniently located. Working heated pool.

Pros: the breakfast was amazing

Cons: This hotel was the dirtiest hotel I have ever experienced. It was not fairly represented in the pictures. Its under construction and my guess is that we got an old room-while still paying a premium price. This is the first time I have been unsatisfied.

Pros: Friendly staff and great breakfast

Pros: Room was clean.

Cons: I was put in a handicapped room which I did not ask for and although I was one of the first check-ins of the day, the clerk refused to change me to a regular room. Shower got much of the bathroom floor wet. Room was tiny and AC was inadequate.

Pros: Old motel make-over. Poorly done. Very expensive in comparison to other properties in the area. I only stayed one night and moved to another property. My worst motel experience in many years. It is definitely OH a BW Plus property

Pros: Location

Cons: Nope

Cons: The rooms smelled.

Pros: Hard to say...

Cons: Staff was not trained well. Lobby and rooms are old and feel dirty.

Pros: Service

Cons: We booked a non smoking room but received a smoking room

Pros: Nothing stands out. Did not meet expectations.

Cons: Shower and sink drain were not working properly. Room was not serviced and we had to move rooms. TV was not working in the new room.

Pros: Breakfast bar had good options.

Cons: Checked into a jacuzzi suite that we couldn’t use—- the faucet didn’t fit, the towels were soaking wet, there was a leak from the ceiling, took the staff 1.25 hours to get us dry towels and they only took 10% off the expensive room we barely got to use.

Cons: Hvac not working

Pros: No

Cons: Horrible smoking room, when we booked a non-smoking room! Got sick afterwards. Had to go to RR at Kaiser:

Pros: Proximity to Santa Rosa Airport and the exit from the freeway.

Cons: Single-serving coffee in the room. We really hate that. Using those little plastic containers one per cup of coffee is SO WASTEFUL.

Cons: Unfriendly customer service. Outdated Trouble with ac unit

Pros: The gym

Cons: I got a smoking room and was unable to change it. I have asthma and this stay was very unpleasant.

Pros: We'll go back, very nice accommodations. Enjoyed the pool area.

Cons: Room was tight. Too many furnishings.

Pros: Nothing

Cons: Rude staff

Pros: Room was away from freeway so it was quiet.

Cons: Linens look old and had stains. Tile needs upgrading; looks out of date.

Pros: Only the breakfast was decent.

Cons: There was a condom wrapper in our room, they booked us in a smoking room and couldn't switch us, the a/c was crazy loud, and there are homeless people and abandoned shopping carts all around.

Pros: The hotel included what it stated. The room was quite and dark.

Cons: The breakfast was pretty bad. I would rather it just be continental. The bathroom seemed a little dirty, there was no shower gel/ shampoo in the dispenser. The sprinkles outside were on for about 8 hour which flooded the parking lot and our front door.

Pros: Location and nice amenities

Cons: The staff was not as friendly and helpful as our earlier Best Western on this trip

Cons: two problems we had was that a glass table was broken at the pool during the night and no one was going to be able for a couple of days to clean it up, so the pools was closed to the disappointment of my grand kids. Also as we were checking out there was a two dollar per room charge, we had two rooms, added to our bill which had already been paid to Kayak in full before the tri[p.

Pros: Room was nice and clean, and had everything we needed plus a lovely patio to boot! The staff was very nice and friendly. They even allowed us to stay an extra hour. Loved the mini kitchen as well; nice and stocked.

Pros: Very clean, nice air conditioning, our room had a patio near the pool, very pleased with this hotel!

Pros: comfortable rooms good wifi good breakfast I'd stay again for the price I paid

Pros: comfortable beds clean

Cons: hot rooms during day a/c not effecient no receipt overpriced

Pros: Bed, roominess, free breakfast, convenient location

Cons: Nothing

Pros: Well located for our needs. Clean and comfortable.

Cons: Had to walk around the building every day to get our room key recoded to be able to get into our room. One of the clerks didn't even ask for ID or ask questions. Just did it. Did not make feel very secure. The manager told me, " yeah, it happens. Have a nice day."

Pros: Location

Cons: Rude uncommunicative staff. My AC did not work for 2 days and the desk clerks did Not do anything for 2 days and she was rude to me and nasty Because I complained.

Cons: I didnt get to stay because of some "HIDDEDN" cost. When I ask to splut the payment I was told I couldnt and when I asked for a manager, they dont have one on the weekends? So I cancelled the reservation.

Pros: clean

Cons: our room turned out to be in the pet building. Barking and people taking dogs out all night. I'd never go back

Pros: Nothing....

Cons: Nothing like the pictures. Room smelled had to ozium room.

Pros: Was close to a couple of nice restaurants

Cons: Unclean Trash never taken out Ants

Pros: The pool, pool attendant is very nice, some front desk people, room is roomy but air units are noisy. Decor is fresh. Linens are clean. Pets are welcome.Housekeepers are polite.

Cons: On 8/30/20 a woman blocked entrance & exit to hotel. Would have block traffic. There were parking spaces, Asked her to let me pass, she went frightfully berserk & front desk did not care. The woman followed me & was Insanely screaming out of her car.

Pros: The location

Cons: I was double charged but when I called they were very nice and said they would take care of it. I haven’t checked to see if I was credited yet.

Pros: The room surpassed my expectations, it was so lovely. The staff in the lobby were so nice and very helpful. I loved the amenities that was provided.

Cons: The housekeeping came in the morning when my husband and I were still sleeping in the room. Each day they came at odd and inconvenient times.

Pros: The room was spacious.

Cons: I did not like the maid trying the door before 10 am and again before appropriate checkout time just before noon.

Pros: The unique character and design of the hotel is wonderful. The location is excellent.

Cons: The rooms were not very clean and needed attention. Paint was cracking and peeling on the walls. Bathroom really needed cleaning.

Pros: Funkiness, nice smelling soaps.

Cons: Pool was not clean enough to go in.

Pros: Older motel which has been updated with contemporary room decor. Nice size room with refrigerator and microwave at no additional cost. Bath was a bit dated and air conditioning unit was loud but the charm of the room made up for it.

Cons: Hotel staff was not available when I called the front desk and put on hold for ten minutes. Walked over to the lobby only to stand there for another ten. Probably putting her call on hold and telling me she would be right with me would have been a nice.

Pros: decent room,, nice staff, good to include breakfast.staff handle crisis well.

Cons: It would be better if breakfast can include some hot items.

Cons: no desk, impossible to catch up paperwork. Not acceptable for business travler

Cons: Bathroom dirty floor and tub. No lamps but bulbs sticking out of the walls. Right next to freeway. People are living there! Gross!

Pros: it was available

Cons: The "new" decor (ugh), the bed, the lack of drapes (light came right into the room...) I used to stay often with my dog. I'll NEVER stay here again.

Pros: Staff and room are excellent

Pros: It was in a convenient location.

Cons: This does not seem like a three-star hotel. The staff was friendly and the bedding was clean, but overall this hotelis more like an old-fashioned motel, with a run-down appearance and furnishings.

Pros: the location

Cons: no

Pros: The hotel had a gym (with multiple cardio machines and heavy weight), a great pool, coffee all day, and lots of parking. The toiletries were also surprisingly nice. Breakfast was of good quality for the hotel stars and expectations thereof.

Cons: The gym was in desperate need of attention. No water, no fan, seemed to have not been cleaned for a while. Pool house closed very early. I wanted to do dinner then come back to the hotel for a drink but it closed at 8pm! Crazy.

Pros: It was clean enough.

Cons: Yes... it felt like a so-so 2 star motel, but was marked as 3 star hotel. Outdoor entries, mediocre breakfast, broken shower rod, stained floor tiles, loud drunks waking us up each of the three nights after midnight.

Pros: The bed was comfortable, sheets were clean and soft. The shower worked well. The pool looked very nice (Did not get a chance to go in) The TV was a good size.

Cons: The breakfast did not match the 3 star rating of this hotel. Should be a 1.5 star breakfast.

Pros: Staff was nice

Cons: They were repaving the parking lot, air conditioner was load as were our neighbors.

Pros: It was apparent that the hotel has tried to upgrade sink and bed. However the bedroom wall and bathroom wall was left bare cement with irregular lines, the caulk of the bathtub was dried and peeled with calcium buildup. It was very old structure.

Cons: I arrived the hotel at 3:30am, Friday as I paid for Thursday's, the water didn't drain in the tub and the vent was whizzing but not working. I ended up making a work order to the front desk. The breakfast room staff didn't fill the food enough.

Pros: This hotel was a perfect location to Safari West. We did not even need to get onto the freeway to get to our destination.

Cons: There are a lot of construction employees staying here. They were a little noisy. Leaving at 5am to go to work. Gagging outside their rooms talking rather loud with people yin other rooms. This also caused the breakfast room to be a little crowded.

Pros: clean, well equipped and remodeled room.

Pros: The pool area was really nice.

Cons: The beer was 6.50 for a can. Yeesh.

Pros: I did not like anything about this hotel

Cons: When we arrived at our room we realized it was a old, run down, tiny room in between the two sofes of the hotel. The room was terrible - we grabbed our bags and left. I would like a refund.

Pros: Cleanliness

Cons: This hotel is a renovated motel and does not deserve the star rating assigned.

Pros: The soap

Pros: Not at all. Terrible room

Cons: way too high a price - but it was a high demand weekend - i won't be staying here again - noisy

Pros: bed is very good

Cons: hot, motel setup, noisy

Pros: The bed was comfortable

Cons: This in my opinion was not a 3 star hotel. It was not comparable to to the chain hotels that you showed on your website.

Pros: nothing

Cons: everything

Pros: It's clean!

Cons: No.

Pros: The staff

Pros: Friendly staff, rooms had a modern feel and had obviously been recently updated.

Cons: Definitely not in the right star classification, and not worth what I paid. It's a similar feel to a Motel 6.

Pros: I complained about bed bugs light not working waking me up early by housekeeping I got kicked out they promised a refund and I never received it

Pros: Disappointed..2 star at best.Had a red blinking light on the phone, that the front desk told me to read the pamphlet to make stop. Poor quality and very get to. Homeless people wandering around at all hours

Pros: It looks the part of a motel and not a 3 star hotel that was advertised.

Cons: In a not good part of the town. The establishment is just buildings and parking lot. No trees, garden. A tiny reception area. No lobby.

Pros: Clean and much cheaper than other hotels in the area. No frills and maybe not the best neighborhood but overall well worth the low price. Staff was efficient and the rooms were decent.

Pros: Rooms were very clean and well appointed. Breakfast was generous for the overall price of the room. Pool area was very spacious

Cons: --

Pros: All went well. But during check out time I saw a crazy guy running around the balcony. I informed the hotel staffs & they called police to evict him.

Cons: Seems like location is not so cool. But the room was clean and staffs were very friendly.

Pros: That there was a room available

Cons: The room that was reserved for was not available so got charged for a different room that had two beds

Pros: Staff were great.

Cons: Room was way too small for someone who needs a walker to get around.

Pros: Location, easy to book.

Cons: Door not shutting all the way. Let air, fumes in. Asked for assistance and staff unable to attend, due to staffing. Not a nice experience.

Pros: The room was very clean and smelled good as soon as I walked in .

Cons: Dirty bed hard as a rock bathroom wall had poop on the wall took 30 mins for the shower water to get even warm not hot. Had to keep fan on high to drowned out the noise.. never staying there again waste off ----

Pros: Nothing

Cons: It was very very dirty and the air freshener covering up whatever smells in the room was unbearable

Pros: The location makes it very convenient not only for Santa Rosa city activities, but also for the coast as well as Sonoma County vineyards.

Cons: The room did not have a hair dryer or iron although both could be requested at the front desk, a bit inconvenient.

Pros: All was great except the smell of chemicals they used in the room was overpowering. I had to leave window open for sometime.

Cons: As mentioned above

Pros: Flexibility

Cons: Charge for crib, no ADA room

Pros: nothing

Cons: the price is horribly expensible for a door a two beds very Noisy room too small for four very very very basic, do not spend more than 8 hours

Pros: Everything was good

Cons: Being down stairs you hear everything lol

Pros: Nice comfortable room

Cons: Price Quality ratio too high

Pros: Nothing!!!

Cons: Everything !!!!!

Cons: Exhausted arrived at 2AM. Room was nasty. Reeking of Marijuana Smoke. Beds were lumpy. Refused to stay Filed for refund.

Pros: Price was right and I just needed a place to sleep. This kind of hotel works for that quite well. If you're road tripping and just need a place to crash, you already know what to do.

Cons: Internet was not free, and it was very slow. No shampoo. Extremely thin walls (multiple people bad much better time than I did). When checking in, attendant gave me a code for free wifi in exchange for positive review online — not cool.

Pros: The room was clean and the location was great.

Cons: Screaming adults after midnight. I smelled weed and saw a broken crack pipe on the ground by my car.

Cons: Booked reservation on amona.com on May 5th for a stay on May 20th and they did not have a room for us. Which was pre-paid on May 5th.

Pros: Brand new mattresses arrived the same day as we did. Motel was freshly painted inside and out. Best shower of our entire trip.

Pros: The room was okay but very small. Clean. Shower water pressure was better than most. The Direct TV channel selection was better than most basic cable systems. Place was quiet. Starbucks was next door and the freeway southbound ramp was very close by.

Cons: First at the rate I expected better. Santa Rosa due to its proximity to the California wine country is fairly pricey. The room was very small and fairly basic. A Motel 6 would have been I presume as adequate but cheaper. The continental breakfast, I believe was advertised to start at 6:30, I went down on Sunday at 7 and found the office dark. (it was open at 7:45 when leaving). Do not expect much other than vacuum carafe coffee, toast and fruit. At least that is what I viewed from the window as I passed by. In short I expected a little better (not much) than basic lodging and what I got was basic 2 star lodging

Pros: It was close to my job at the time, and it has a nice appearance from the outside. The room itself was not bad at all. The staff that I met was friendly and helpful.

Cons: Noise, it was load at night, from outside of my room. Plus some of the people outside and around the property did not make me feel secure at all.

Pros: The staff was great!

Cons: Nothing

Cons: Hot water wasn't working.

Pros: Nothing

Cons: It was not in a good place

Pros: There wasn’t any

Cons: The people next to me were very noisey

Pros: The bed was great and the updated sink was nice too!

Cons: There were some "visitors" working on their car in the lot. But the good news here is that that the security guard was nice and respectfully asked those people to not do that and there was no trouble after that.

Pros: Manager was very nice!

Cons: Nothing

Pros: This motel was clean but very basic.

Cons: One bed was very uncomfortable

Pros: Location to where I needed to go was in close proximity

Cons: Very noisy from outside, rooms next door and above.

Cons: The A/C in the room was not working

Cons: It was dirty

Pros: Nothing

Cons: Guests above me yelling, cursing, playing loud music, stomping until 12 midnight when I finally called the front desk to send security. ABSOLUTELY NO HOT WATER IN THE SHOWER. Had to check out at 7:30am to find another place to shower.

Pros: Helpful staff

Cons: No

Pros: Friendly staff

Cons: There were obviously a lot of people parking that werent staying at the hotel and it made it hard to find parking.

Pros: Close to Everything near Santa rosa, right off the 101 highway

Cons: The room needs some TLC and maintenance

Cons: No soap tray in shower. ADA bathroom floor graded poorly. Created big puddle in the middle of the bathroom. Two uncushioned chairs for furniture.

Cons: Charged me an extra night that I didn't stay there. I should have kept my receipt.

Pros: Only accomodation available for our dates at affordable (although way too high - High as some 4-star motel/hotels) price.

Cons: Just about everything. Lamps were broken, room smelled of mold & tobacco (a "non-smoking" room). All-night parties right on the walkway and stairs outside our room. Phone had no front-desk number or info. Called w cellph-No answer. Ice very far away.

Pros: It was a place to sleep.

Cons: They overcharged us for the room. When I went to the desk, the employee told me there was nothing she could do and that we must have upgraded, which we hadnt. None of the numbers on the bill added up and she couldn't explain why.

Pros: Proximity to restaurants and security of the location.

Cons: The beds were uncomfortable. We had no hot water our entire 5 night stay. We were given 2 towels a night. We had to ask for wash clothes every night and we'are only given one as they did not have enough. I would not recommend this motel.

Pros: Freshly painted walls

Cons: We were offered drugs and alcohol from our neighbors. Our room had no AC and window screen was broken so we didn''t feel safe having window open and drug dealers next door. The property was extremely littered with beer cans and cigarettes butts.

Cons: The safety latch was broken and they couldn't fix it. They do not have roll away beds.

Pros: The location

Cons: The rooms where dirty and the service was bad. They mixed up our reservations and then said we had none. We finally got in the room but canceled the second day and went to a different hotel.

Pros: One of they employees, staff was very rude to me. I will never stay here again as long as she is here!! Very disrespectful.

Cons: See above.

Pros: Car alarms were set off periodically throughout my stay and the police were called out once. For what, I have no idea.

Cons: Not a nice part of Santa Rosa

Pros: Pretty trees and staff helpful

Cons: Asked for non smoking and both sides of our room there was smoking. Air conditioner did not work or heater. Could not get access to free WIFI. Towel rail broken. Room smelt weird.

Pros: It was close to the function I was attending.

Cons: The bed cover was dirty and stained. The AC was left on in the room on arrival on a wet rainy day. Room was frigid. Turned on the heat, and it took several hours to warm up. Heat was very poor. Room also had nothing to recommend places to eat.

Pros: It was conveniently located.

Cons: We reserved non-smoking rooms months in advance, but although we informed staff that we would be arriving late, we were told that only smoking rooms were available for us. It was noisy, there were guest disturbances and thin walls. Will not return.

Pros: The best thing about this hotel was that it was nearby stores and places to eat.

Cons: The room was small and dirty. The comforter had cigarette stains and the bathroom was tiny. I didn't feel safe here at all. The ID checking that they supposedly is stupid and unsafe for privacy reasons.

Pros: nothing

Cons: bathtub mildew stained/needed repair, headboards falling off walls, holes in walls, bathroom door punched w/painted masking tape patch and did not have a lock,table tops had not been cleaned, numerous insects in room, electrical recepts dangerously loose

Pros: The location had a good variety of food options and shopping mall nearby! Also deli/liquor mart right around the corner was quick and convenient.

Cons: nothing to complain about.

Pros: If you're just looking for a place to stay and want to save money, but won't settle for a dump, this is your place. It has everything you need and it looks good. They don't have any fancy touches, but they don't look neglected either. This place is well cared for. Not a honeymoon spot, but definitely a nice place to stay for anyone on the road.

Cons: See what I liked. It includes what it's not. I have nothing bad to say about this place.

Pros: Price was decent, location close to freeway

Cons: Air conditioning was not working, lamps were not working room was not very clean

Pros: I didn't like anything.

Cons: Room smelled like smoke, they came to spray the room but it didn't help at all. They offered to switch me to a room without a TV, which I wish I would have done because the TV wouldn't turn on. The light in the sink area wouldn't turn on either. The bed was so uncomfortable that I have really bad shoulder pain still after 2 days. Way over priced for what you get, I would not recommend staying here.

Pros: Location was ok

Cons: The AC doesn't work on auto so it's on and freeze or off. It also doesn't take moisture out of the air so the bed seemed damp. The people that stay there were shady, the staff wants more info and IDs than a 4 star hotel, the showers are awful, they don't provide shampoo like other hotels, the small towels feel like sand paper, there is no iron and board in the room and if you want to rent one you need to leave your lisence along with $10 and still no board. Sink for the bathroom is in the bedroom, They need guards at night.

Pros: It was in close proximity of the 4 places I was going to on an overnight trip. All within 1-4 miles of the hotel so in that regard it was very convenient.

Cons: Somehow we were given a smoking room, we were unable to change rooms. I'm a smoker but don't smoke in my home, the room smelled SO BAD I couldn't even stand it. Didn't think I'd be able to sleep because of the smell. Bedspread was covered in burn holes.

Pros: Pets are welcome.

Cons: Filthy room - smelled like smoke and the spray they use to try to cover it up. Hair in in the tub and on the sink.

Pros: Location- the hotel was easy to locate from Hwy 101, near shopping and resturants

Cons: My key card had to be rekeyed for my 2nd day stay, even though I checked in and made reservations for 2 days.

Pros: The room (except the bathroom) looked essentially brand new, modern, and particularly nice. Black stone counter by sink, bright colors, wood floors...

Cons: Bathroom was a bit of a surprise, given how mice the rest of the room was. Toilet might have been newer, but tub was in very bad shape. Looked like it was refinished many years ago and the paint/fiberglass/coating of some sort was peeling off everywhere, and they put two rubber antislip mats in the bottom to cover as much of this peeling stuff as possible, but it still looked pretty bad. But given how mice the rest of the room is, I can only guess that the place is half renovated and the tub will be going soon!

Pros: The second room we tried didn't reek of cigarette smoke.

Cons: No hot water in the morning sucked. It was also really loud.

Cons: I traveled from Washington state for vacation with my boyfriend and we made our reservation online 2 months prior our trip no problem, everything went through and even got the confirmation 3 days before like everything was fine. We arrived at the hotel to check in and it wasn't even open for guests! Tried calling tontalk to someone and the phone kept on ringing and ringing...was not very happy at all!

Pros: I liked the 22 hr construction that was going on at the time. 🙄

Cons: see above

Pros: Nothing

Cons: They didn’t told me it is close for remodelación and I made a reservation and drove from LA for nothing , I hope they don’t get the money from the account .

Pros: N/a

Cons: Room wasn’t to clean

Pros: Newly remodeled and very clean love that motel

Cons: Really wasn’t much I didn’t like

Pros: Nothing!

Cons: I did not like the fact that you let me book a hotel that wasnt active and after that you gave me the run around. Im not very happy how my trip turned out!

Pros: Hotel employee and ugly place only good thing I can say is that it's near the coddington mall

Cons: Theirs nothing liked about this hotel

Pros: Nothing.

Cons: The hotel looked like absolute trash and when I called to try and get a refund, the manager hung up on me.

Pros: Hotel location was great, right off the highway. Easy to get to museum, etc. The continental breakfast was decent.

Cons: We had no internet. The room refrigerator needed defrosting overflowing with ice buildup.Super small bathroom sink located directly right of the door as you enter the room. Little room for toiletries. The carpet was dirty and needed to be replaced.

Pros: This was definitely not a 3 star hotel.

Pros: It was clean, staff where friendly and kids loved the pool. Looks like they updated the rooms from pictures ( and are maybe still in process)which was a nice surprise. They also have WiFi now. Some of the posts I read before posted they did not have it.

Cons: Trash can needed in the restroom. There was only a small one in the room. Also the electrical outlet in bathroom was hanging out a little. You can hear traffic but did not really bother us. I think price could have been a litttle cheaper.

Pros: The staff is the best part of this hotel. It is an old hotel very close to freeway...which is great, but you can hear the freeway noise.

Cons: There was no free wi-fi at all. That should not be on your list of amenities. It was not worth the $$ I paid at all. The only reason I stayed there is because it was the cheapest room I could find. You guys hiked up $$ for that weekend.

Pros: Nothing, there were garbage left over from before. The chairs were filthy with stains, we did not even dare take a shower and the toilet ran and ran Only good thing was clean sheets.

Cons: Everything, stated above. Also, could not get into motel from outside side entrance. Card did not work. Very bad motel. Dirty, rundown and old. Price was way too much. Worst motel room I have stayed in in the US.

Pros: The night desk clerk has excellent customer service skills and the housekeeping service is excellent.

Cons: Nothing worked. Toilet had mismatched parts. Electric outlets did not work. Refrigerator sounded like an aquarium. Heater did not work. Room smelled. There was no remote control for TV. Room door locks and exterior locks did not work.

Pros: It was convenient off the freeway for downtown Santa Rosa.

Cons: The toilet in the bathroom didn't flush. It took overnight for this problem to be corrected by staff. The breakfast area had minimal options. It should not warrant a 3-star rating.

Pros: Location and Parking.

Cons: Poor customer service. Outdated. Not clean. Odor. AC unit did not work. No vending machines.

Pros: The staff is quick and really make the checking in process super quick and easy..

Cons: The amount of law enforcement hanging out in the parking lot and harassing anyone leaving or coming....

Pros: The price

Cons: Outdated needs renovation for their regular price

Pros: Took about a half hour to check in. The woman doing the checking in was arguing with a guest then talking to an employee in Spanish until I got mad. I do not know how this motel got this rating. The best thing was leaving

Cons: See above

Pros: My room was clean, the only clean part in the whole place.

Cons: It was awful. Staff was rude, required a $200 deposit for "incidentals". Never had a deposit this high before. In a really crappy part of town too.

Cons: The hotel was in bad shape and needs lots of improvements. Wallpaper was coming off the wall, drain in shower wouldn't drain, sink didn't have a stopper, etc. The breakfast was a joke! A gallon of milk was sitting out on the counter, there were a few pastries and fruit. Nothing we wanted to even touch. The lady working at the desk was not friendly and not helpful!! We were so concerned that we checked the beds for bed bugs, luckily we didn't find any. I would never stay here again nor recommend this hotel to anyone. If I could have cancelled and found a better place to stay I would have.

Cons: I found dirty underwear in the room, I told the receptions and they did not seem to care. Would not recommend this hotel at all. Oh and lots of traffic noise.

Pros: Bed was clean and comfortable. Room was clean.

Cons: Hotel old and in need of update for interior. Breakfast very minimal.

Pros: Location and size rooms

Cons: Staff was rude about checking in I booked 2 room's was charged but only given 1 key and when I asked about the 2nd room 2 staff members were rude about it. The bath was filthy and counters tables etc. People in and out arguing all night.

Pros: great value for location

Cons: Gum was stuck on lampshades

Pros: They don’t have breakfast

Cons: More clean and cheaper

Pros: Everything!!

Cons: Nothing!

Pros: I liked the location and the staff was helpful and friendly

Cons: The rooms were not clean filthy floors and trash underneath the beds the TV in my original room was not functioning and the whole floor smelled of smoke

Pros: Staff was nice

Cons: Hotel room was visibly dirty

Pros: Friendly front desk

Cons: dirty and smelly

Pros: The location

Cons: The bugs in the bed and How manager was speaking to me

Cons: The hotel overbooked and caused very long delays upon check in, turning away some guests who had already paid and had reservation codes. Even though I was successful, it took over an hour.

Pros: Safe location in Santa Rosa California

Cons: - No fire detector, had plastic bag covering it - tape stuck to walls, unclear why there should be tape on walls - Went to get "breakfast" at 8:30 and there was no coffee or pastries left, only remaining breakfast item was plain oatmeal.

Pros: kitchen

Cons: smoking on floors people weren't supposed to smoke on

Pros: Location and immediate availability.

Cons: No one at desk. Not even plastic cups for water in room. Questionable cleanliness.

Pros: Quiet, room was clean and tidy. Had coffee and muffins in the morning for a quick breakfast.

Pros: Great price and great location with full kitchen possibility.

Cons: Packaged goods with coffee for breakfast. Could add some fruit??

Pros: The hotel was tidy and cozy, and would have been comfortable to stay in for an extended stay, aside from the extremely hard bed!

Cons: There where no typical amenities. No hair dryer, no ironing board, no functional iron. Very bare minimal restroom and bed.

Pros: Price.

Cons: This room was disgusting. There was cigarette ashes along the base board and nightstand. It looked as if it was not cleaned in a very long time. The shower curtain was orange with mold growing. And now i have a very disturbing rash.

Pros: The hotel staff is what made my stay amazing. Front desk staff, day shift through evening, housekeeping; every single person I talked to/came in contact with was bright, cheerful, professional, and incredibly accommodating.

Cons: The room was comfortably average, needs a few updates.

Pros: Okay

Cons: The 2nd day, room didn't clean

Pros: Location

Cons: Room air too cold. Could not turn down not of. Finally unplugged. Next day could not turn back on after plugging back in. Tv only worked for an hour and only one night.

Cons: Smells like cigarettes especially in the room

Pros: Nice room. Great staff.

Cons: I wish there was water and glasses in the room.

Pros: It's in a good location; easy to get to & close to the freeway.

Cons: It advertises to be a 2.5 star hotel, but there's no way it should be rated above 2; poor cleanliness, odorous throughout the facility, no ice machine or drinking glasses, no coffee machine & far below average breakfast amenities.

Pros: staff was helpful for issues i had

Cons: poor upkeep

Pros: The ability to make some meals using the partial kitchen. Pet-friendly. Location.

Cons: Needs far more quality assurance. I have noticed a lack of detailed maintenance. I had to find a room up to par within the facility because all room quality isn't consistent. Some rooms have granite while others particleboard. Needs fruit at breakfast.

Pros: Price. Not worth anything more than $--- a night though

Cons: Dirty

Pros: The location was fine, and the layout was good. Price was fairly low.

Cons: The room was in poor disrepair, and it seemed like someone had urinated in the air conditioner so that smell blew into the room all night.

Pros: Staff was very pleasant and helpful.

Cons: Breakfast was really not a breakfast! Only muffins in cellophane.

Cons: Bed sheets/blankets were very thin. The floor was dirty and had not been mopped. There was mold in the shower.

Pros: Close to where I needed to go

Cons: A little pricey

Cons: Very good

Pros: Location

Cons: No coffee pot I'm to.

Pros: Nice staff good customer service ....pleasant location

Cons: Elevator was broken but not a big deal

Pros: The staff was friendly and helpful, helping us get coffee and snacks really early and giving us a slightly later checkout to accommodate the uncertainty around a balloon flight we were taking. The room was quiet and comfortable, the air/heat worked well.

Cons: There were no dishes in the kitchen and when we called to ask for some, the staff person claimed no knowledge of these items, even though there is a notice in the room. Cleanliness not great. Moved a chair and yuck underneath.

Pros: Location convenient to why we were there!

Cons: There was a roach crawling on my son. The front door scanner after hours didn't work causing unnecessary delay if re-enter at night and staff didn't answer the phone.

Pros: I usually always enjoy the time I stay here. The staff is friendly and real helpful. Given alternative choices I will usually pick Extended Stay North.Stay. Amer

Pros: Nothing

Cons: The pee smell of my room

Pros: Location and parking

Cons: The tv was old and the walls were thin. I could hear people talking loadly.

Pros: Location. When we checked in our room have been given away and the clerk was extremely helpful resolving the issue

Cons: There was dog feces on the walkway entering the hotel for at least 12 hours. Trash in the lobby, trash in hallways. When I checked in my room I've been giving away. When I checked out there was no clerk at the desk and I was unable to get a receipt

Pros: The room was large and the staff was nice when asked for extra beddings.

Cons: We asked for nonsmoking room yet the room smells like a designated smoking area. The smell was so strong we felt physically uncomfortable and started coughing. We originally booked for 2 nights but barely made through the first and checked out early.

Pros: NOTHING! I TRIED CALLING FRONT DESK BECAUSE OF NOISY NEIGHBORS...AND NO ANSWER! WHAT A MESSY LOOKING BFAST..I DIDN'T EVEN BOTHER

Cons: AFTER 1 HR SOMEONE WAS TRYING TO GET INTO OUR ROOM W/THE CARD THAT JUST CHECKED IN, DRESSER IN ROOM HAD CORNER CHEW OFF/ANIMAL? ROOM SMELLED LIKE MILDEW,ROOM NEXT TO US PARTYING FROM 1215AM-300AM.STAFF BUSY W/HER FAMILY IN LOBBY WILL TRYING TO CHECKOUT.

Pros: The Location was good.

Cons: Quite dirty hotel. Not sure if they were short of staff, but lobby, laundry, hallways were fitly. Trash cans outside lobby were full for 2 days.

Pros: Location

Cons: The room was dirty and smelly.

Pros: The price and location to downtown.

Cons: The rotten smells in the hallway to our room was unbearable and not at all a welcome to getting to our room. Luckily the room itself was clean and did not take on any of the rotten smells outside. Also, there were no dishes, utensils, or coffee maker.

Pros: Nothing in particular. From check in until check out, the experience was gut wrenching and not pleasant.

Cons: Everything. The check in staff was not available at first. I had to wait 10 minutes to check into my room. The front office was entry with no staff on duty. I was given a used room with trash everywhere. Room changed with no apology.

Pros: Didn't have much to say it a bit run down

Pros: Hotel was very dirty run down and uncomfortable

Pros: Very stinky and dirty and not enough parking took me 30 minutes to find parking

Pros: It was a reasonably quiet locale. The staff was very helpful.

Cons: It was a quiet locale though it had greater likelyhood of hall conversations. There was a bit of wear and tear, generally. They are not doing a good job at maintaining their washing equipment. The greatest challenge are some of the shady visitors there.

Pros: Price

Cons: Poor breakfast

Pros: Dirtiest hotel ever. Dog poop in stairwell. Room was not smoking and reeked Of smoke. Filthy overall. Outside and grounds were nice ce. Only the inside was dirty

Cons: How filthy it was.

Cons: It was awful the room was filthy run down and the bed mattress springs were broken. Worst experience

Pros: The front desk was very accommodating, I ask for early check in, and for my elderly grandmother room to be next to mind and they made it happen very thankful for that.

Cons: This hotel is very over prices. its fairly clean but is a bit out dated. one of the room I had did have a very strong curry smell might but because you are able to cook in the rooms.

Pros: That i could cook and the hotel provided pots and pans.

Cons: I did not a appreciate the response to my request for a late check out

Pros: Front desk staff was accommodating.

Cons: Room was gross. smoking rooms smelled of cigarettes. Stain on the pillow. I didn't even stay. I left and sent to another hotel in the city.