Best San Francisco hotels near San Francisco Federal Building
Encounter the luxury of the Gilded Age, historic architecture and world-class service at Palace Hotel, a Luxury Collection Hotel, San Francisco. Located in downtown San Francisco, our iconic, historic hotel features authentic elements paired with classically inspired, modern décor. Relish our wealth of hotel services and amenities, from professional concierge assistance and valet parking, to in-room dining, scenic city views, a cutting-edge fitness center, meetings and event services and more. Our legendary hotel showcases two famous restaurants, with a distinctive setting for any occasion. Enjoy a leisurely dip in our heated, indoor pool with a sky-lit ceiling. Step outside our doors and explore downtown San Francisco, including Union Square, cable cars and Chinatown, just blocks away. Let us regale you with five-star service, extraordinary accommodations and deluxe amenities at the first luxury hotel in San Francisco, CA; as grand and trend-setting today as it was when we first opened our doors.
Overall 8.9 Excellent
Based on 4,490 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
9.6
Pros: The breakfast was exquisite and the beds were super comfy and soft. The bathroom was clean and it was in a convenient location. The staff was smiley , kind and helpful. I would recommend this brilliant hotel!!
Excellent
8.3
Pros: Incredible beautiful common areas, amazing breakfast, friendly staff, central location
Excellent
9.2
Excellent
8.0
Pros: Bidet on toilets
Excellent
10.0
Pros: The Concierge staff went above and beyond.
Good
7.9
Excellent
10.0
Pros: Room size
Excellent
8.8
Good
7.9
Excellent
10.0
Pros: Beautiful historical hotel. Worth every penny.
Excellent
10.0
Pros: The staff was excellent.
Excellent
8.8
Pros: Excellent breakfast and very efficient and old time staff - Magdalene was very sweet and nice We got an upgrade on room as there was some confusion at check in - but hotel was courteous Thanks
Details
Reviews
Overall 8.9 Excellent
Based on 4,490 reviews
Vibe
9.1
Location
9.0
Amenities
8.9
Pool
8.7
Service
8.0
Wellness
7.9
Room
7.5
Breakfast
7.3
Food
6.5
Comfort
6.5
Value
4.4
WiFi
4.4
Vibe
9.1
Amenities
9.1
Location
8.7
Pool
8.6
Service
8.4
Room
8.0
Wellness
7.4
Breakfast
7.0
Food
6.4
Value
4.5
Location
9.4
Amenities
8.9
Vibe
8.8
Service
8.2
Room
7.7
Breakfast
7.0
Food
6.0
Value
4.7
Location
9.1
Amenities
8.8
Vibe
8.7
Service
7.8
Room
6.9
Value
4.0
Service
8.1
Room
7.0
Comfort
6.0
9.6 Excellent
Pros: The breakfast was exquisite and the beds were super comfy and soft. The bathroom was clean and it was in a convenient location. The staff was smiley , kind and helpful. I would recommend this brilliant hotel!!
Cons: Nothing it was all brilliant
8.3 Excellent
Pros: Incredible beautiful common areas, amazing breakfast, friendly staff, central location
Cons: Room is very small...
9.2 Excellent
Pros:
Cons: The price was a little high for one night. I wanted to stay one more night, but it was too pricey.
8.0 Excellent
Pros: Bidet on toilets
Cons:
10.0 Excellent
Pros: The Concierge staff went above and beyond.
Cons:
7.9 Good
Pros:
Cons: $111 undisclosed occupancy fee. Breakfast organization unwieldly
10.0 Excellent
Pros: Room size
Cons: Pillows
8.8 Excellent
Pros:
Cons: Rates are far too expensive.
7.9 Good
Pros:
Cons: Price I paid was 30% higher than what I could have paid the day I arrived?
10.0 Excellent
Pros: Beautiful historical hotel. Worth every penny.
Cons:
10.0 Excellent
Pros: The staff was excellent.
Cons: Rooms were small,
8.8 Excellent
Pros: Excellent breakfast and very efficient and old time staff - Magdalene was very sweet and nice We got an upgrade on room as there was some confusion at check in - but hotel was courteous Thanks
Cons:
Encounter the luxury of the Gilded Age, historic architecture and world-class service at Palace Hotel, a Luxury Collection Hotel, San Francisco. Located in downtown San Francisco, our iconic, historic hotel features authentic elements paired with classically inspired, modern décor. Relish our wealth of hotel services and amenities, from professional concierge assistance and valet parking, to in-room dining, scenic city views, a cutting-edge fitness center, meetings and event services and more. Our legendary hotel showcases two famous restaurants, with a distinctive setting for any occasion. Enjoy a leisurely dip in our heated, indoor pool with a sky-lit ceiling. Step outside our doors and explore downtown San Francisco, including Union Square, cable cars and Chinatown, just blocks away. Let us regale you with five-star service, extraordinary accommodations and deluxe amenities at the first luxury hotel in San Francisco, CA; as grand and trend-setting today as it was when we first opened our doors.
A stay at Taj Campton Place places you in the heart of San Francisco, within a 10-minute walk of Westfield San Francisco Centre and San Francisco Museum of Modern Art. Featured amenities include wired Internet access (surcharge), a 24-hour business center, and limo/town car service. Planning an event in San Francisco? This hotel has facilities measuring 1900 square feet (177 square meters), including a conference center.
Overall 8.9 Excellent
Based on 4,087 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
9.2
Pros: I love the location and being right at Union Square. Lots of food, drink and shopping literally on your door step. The hotel staff, particularly the door staff are incredibly friendly and helpful.
Excellent
9.6
Pros: The staff was phenomenal. The room very clean and comfortable. Doormen were very helpful and knowledgeable.
Excellent
10.0
Excellent
10.0
Pros: 5-star hotel all the way. Soundproof windows, excellent service, central location, and a bespoke feel.
Good
7.5
Pros: Location - right at Union Square
Excellent
10.0
Pros: Outstanding service. The best I have experienced anywhere in the world. Charming property with a classy feel. The staff was so accomodating and exceptional in their customer service. Room very comfortable with my favorite Molton Brown toiletries.
Excellent
9.0
Pros: Wonderful location, attentive staff,beautiful food
Excellent
9.2
Pros: Food was excellent. Location was great just off Union Square
Excellent
8.3
Pros: Property was clean. Bed was comfy.
Excellent
10.0
Pros: The cleanliness and staff were above average
Excellent
10.0
Pros: The facilities are immaculate; staff are welcoming and knowledgeable; restaurant a true dining experience; room was perfect in every way. All together, this made our day trip to SF a memorable one.
Excellent
8.0
Details
Reviews
Overall 8.9 Excellent
Based on 4,087 reviews
Location
9.5
Service
9.0
Food
8.1
Room
7.1
Breakfast
6.9
WiFi
6.6
Comfort
5.6
Amenities
4.7
Wellness
4.5
Location
9.7
Service
8.9
Food
7.9
Room
7.3
Breakfast
6.9
Value
6.1
Vibe
5.4
Amenities
4.3
Location
9.3
Service
9.0
Cleanliness
8.9
Room
6.0
Vibe
5.8
Comfort
5.2
Value
4.9
Location
9.6
Service
9.2
Room
5.9
Location
9.6
Service
9.1
Room
6.8
Comfort
6.1
9.2 Excellent
Pros: I love the location and being right at Union Square. Lots of food, drink and shopping literally on your door step. The hotel staff, particularly the door staff are incredibly friendly and helpful.
Cons: Rooms are quite small, and the hotel is a little old. Air-conditioner could definitely use some improvement.
9.6 Excellent
Pros: The staff was phenomenal. The room very clean and comfortable. Doormen were very helpful and knowledgeable.
Cons:
10.0 Excellent
Pros:
Cons: My husband ordered corned beef hash for breakfast via room service....the hash was sitting in oil and the corned beef was very hard to chew. Not our experience previously.
10.0 Excellent
Pros: 5-star hotel all the way. Soundproof windows, excellent service, central location, and a bespoke feel.
Cons:
7.5 Good
Pros: Location - right at Union Square
Cons: Didn’t look like a luxurious Taj property. Did not have 24 hour dining option Rooms were small.
10.0 Excellent
Pros: Outstanding service. The best I have experienced anywhere in the world. Charming property with a classy feel. The staff was so accomodating and exceptional in their customer service. Room very comfortable with my favorite Molton Brown toiletries.
Cons:
9.0 Excellent
Pros: Wonderful location, attentive staff,beautiful food
Cons: Softer towels are the only thing I can think of
9.2 Excellent
Pros: Food was excellent. Location was great just off Union Square
Cons: Rooms were quite small for the rate paid
8.3 Excellent
Pros: Property was clean. Bed was comfy.
Cons: Each time I called down to front desk, the service requested wasn’t provided so we had to go down and ask face-to-face. Room was a bit smaller than expected.
10.0 Excellent
Pros: The cleanliness and staff were above average
Cons: I thought the concierge could of been a little more knowledgeable
10.0 Excellent
Pros: The facilities are immaculate; staff are welcoming and knowledgeable; restaurant a true dining experience; room was perfect in every way. All together, this made our day trip to SF a memorable one.
Cons:
8.0 Excellent
Pros:
Cons: No bells and whistles. This was much more like your standard, mid-grade Marriott than a 4-star experience. No fluffy robes, slippers, turn-down service, etc.
A stay at Taj Campton Place places you in the heart of San Francisco, within a 10-minute walk of Westfield San Francisco Centre and San Francisco Museum of Modern Art. Featured amenities include wired Internet access (surcharge), a 24-hour business center, and limo/town car service. Planning an event in San Francisco? This hotel has facilities measuring 1900 square feet (177 square meters), including a conference center.
With a stay at Hotel Nikko San Francisco, you'll be centrally located in San Francisco, within a 5-minute walk of Westfield San Francisco Centre and SHN Curran Theatre. Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in San Francisco? This hotel has facilities measuring 29000 square feet (2694 square meters), including conference space.
Overall 8.8 Excellent
Based on 7,618 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
10.0
Pros: Every thing was very well but we go for our lunch at 4:45 p.m yesterday’s and there were people but we couldn’t have our lunch there because nobody answered us that was not good. I think every hotel restaurant should expect all day for their great
Excellent
9.0
Pros: I especially liked the room service and the menu.
Excellent
8.0
Pros: The design, very pretty hotel, relaxing.
Good
7.1
Pros: location close to Union Square
Excellent
9.2
Pros: Extremely clean, spacious (especially for the city!), right in the middle of Union Square- this hotel was the perfect place to stay! Incredible amenities and helpful staff elevated our experience further. There’s an expansive fitness center, a big indoor pool/hot tub, an outdoor lounge and even a doggy terrace. Do yourself a favor and stay at Hotel Nikko! You won’t be disappointed.
Excellent
10.0
Pros: Excellent hotel in downtown San Franciso. The location it's fantastic! BigBus stop in front of the hotel (really convenient for tourists if it is your first time in SF). Easy walkable streets (not around the very steep streets that are very common in SF). Near Union Square, excellent for a shopping spree, good restaurants around, everything you need. Room are beautiful decored, very spacious and clean. The beds were amazing!
Excellent
8.3
Pros: Excellent location, the room was great and so were the facilities, overall a very nice hotel
Excellent
9.6
Pros: We had the most brilliant time in San Francisco and this was helped by our choice of hotel. Fantastic, clean, friendly and catered for our family of 7.
Excellent
10.0
Pros: Breakfast service was first class could not find fault at all. Staff were very attentive and helpful. I was actually in a wheelchair during our visit so this required some extra assistance from staff which seemed to be no problem. The location was very central for all amenities shops, cafes, Union SQ, and pickups. Terrific Indian cuisine' recommended by the Hotel Nikko is the 'Chaat' just around the corner. Fabulous Food.
Excellent
9.0
Pros: Excellent staff (front desk, housekeeping, and very kind and helpful concierge)
Excellent
9.2
Pros: Helpful staff except for waiting for concierge service - had to leave
Okay
5.4
Pros: It was nice design, and location is good if you want to be in downtown
Details
Reviews
Overall 8.8 Excellent
Based on 7,618 reviews
Location
9.1
Vibe
9.0
Service
8.8
Cleanliness
8.7
Amenities
8.4
Room
8.3
Food
7.8
Pool
7.4
Wellness
7.3
Comfort
7.3
WiFi
7.2
Breakfast
6.6
Bar
6.6
Value
3.7
Service
9.1
Vibe
8.8
Location
8.8
Amenities
8.6
Cleanliness
8.6
Comfort
8.2
Room
8.1
Pool
7.2
Wellness
7.1
Breakfast
6.7
Bar
6.4
Value
2.8
Vibe
8.9
Location
8.8
Amenities
8.7
Service
8.4
Cleanliness
8.3
Room
8.1
Pool
7.4
Wellness
7.3
Breakfast
6.6
WiFi
5.1
Value
3.0
Location
9.3
Vibe
8.6
Cleanliness
8.5
Service
8.4
Food
8.2
Room
7.6
Pool
7.2
Wellness
7.1
Breakfast
6.5
Value
3.8
Location
9.1
Vibe
8.9
Amenities
8.7
Cleanliness
8.6
Service
8.3
Room
8.2
Value
4.0
10.0 Excellent
Pros: Every thing was very well but we go for our lunch at 4:45 p.m yesterday’s and there were people but we couldn’t have our lunch there because nobody answered us that was not good. I think every hotel restaurant should expect all day for their great
Cons: Hotel was so clean Costner service was extremely answered our questions and breakfast was delicious and our room service was fantastic thank you
9.0 Excellent
Pros: I especially liked the room service and the menu.
Cons:
8.0 Excellent
Pros: The design, very pretty hotel, relaxing.
Cons: Expensive valet parking
7.1 Good
Pros: location close to Union Square
Cons: Room View was bad
9.2 Excellent
Pros: Extremely clean, spacious (especially for the city!), right in the middle of Union Square- this hotel was the perfect place to stay! Incredible amenities and helpful staff elevated our experience further. There’s an expansive fitness center, a big indoor pool/hot tub, an outdoor lounge and even a doggy terrace. Do yourself a favor and stay at Hotel Nikko! You won’t be disappointed.
Cons:
10.0 Excellent
Pros: Excellent hotel in downtown San Franciso. The location it's fantastic! BigBus stop in front of the hotel (really convenient for tourists if it is your first time in SF). Easy walkable streets (not around the very steep streets that are very common in SF). Near Union Square, excellent for a shopping spree, good restaurants around, everything you need. Room are beautiful decored, very spacious and clean. The beds were amazing!
Cons:
8.3 Excellent
Pros: Excellent location, the room was great and so were the facilities, overall a very nice hotel
Cons: Apparently you have to actual press a button right next to the light switch to request your room is made up, its also right next to the switch that says "Don't make up my room!". So day 1 the room was not made up because I accidentally hit the switch not to make up the room, day 2 after I made sure the "Do not make up my room" light was off we came back at 2PM and the room still had not been made up, so after hanging around the lobby for over an hour, its a nice lobby, the room was finally made! Also, and this was a surprise, we had 4 drinks and a burger on our first night after a 11 hour flight, $110 bill, that was a surprise.
9.6 Excellent
Pros: We had the most brilliant time in San Francisco and this was helped by our choice of hotel. Fantastic, clean, friendly and catered for our family of 7.
Cons: Japanese Hotel so only do standard continental breakfasts. Thankfully there was a nice diner up the road. Plus I don't think you should have to pay extra to have the use of the pool.
10.0 Excellent
Pros: Breakfast service was first class could not find fault at all. Staff were very attentive and helpful. I was actually in a wheelchair during our visit so this required some extra assistance from staff which seemed to be no problem. The location was very central for all amenities shops, cafes, Union SQ, and pickups. Terrific Indian cuisine' recommended by the Hotel Nikko is the 'Chaat' just around the corner. Fabulous Food.
Cons: There was nothing that we could suggest for improvement a thoroughly enjoyable experience.
9.0 Excellent
Pros: Excellent staff (front desk, housekeeping, and very kind and helpful concierge)
Cons: Having to pay a $30 fee to check in early (when the room was clearly available) and a $25 fee to use the fitness room and pool.
9.2 Excellent
Pros: Helpful staff except for waiting for concierge service - had to leave
Cons: Club service and food
5.4 Okay
Pros: It was nice design, and location is good if you want to be in downtown
Cons: Mostly that the front desk staff was super unfriendly (I even got a nasty look because I asked if I could get water in my bottle instead of the cup with some fruit water from the reception - and Im almost 7 months pregnant). The hotel is not cheap to have such rude service. Plus they keep trying to upsell everything which is really annoying. And the bed was uncomfortable because it so soft that we hardly slept.
With a stay at Hotel Nikko San Francisco, you'll be centrally located in San Francisco, within a 5-minute walk of Westfield San Francisco Centre and SHN Curran Theatre. Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in San Francisco? This hotel has facilities measuring 29000 square feet (2694 square meters), including conference space.
You'll be centrally located in San Francisco with a stay at Chancellor Hotel on Union Square, within a 15-minute walk of San Francisco Museum of Modern Art and Moscone Convention Center. Featured amenities include a computer station, express check-out, and complimentary newspapers in the lobby. Self parking (subject to charges) is available onsite.
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Overall 8.7 Excellent
Based on 3,834 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Mediocre
2.0
Pros: Nothing
Excellent
10.0
Pros: While it was a fairly tight room the amazing comfort of the beds made that small bathroom insignificant. There was also a great deep tub that was just what I needed after lots of walking.
Excellent
9.2
Pros: The bed very comfy
Excellent
8.3
Pros: good breakfast as had fresh fruit. location right on the trolley line is fantastic. handy to have parking
Excellent
8.8
Pros: Could do with tea and coffee making facilities in your room.the
Excellent
10.0
Pros: Everything was fine
Excellent
10.0
Pros: Nice room, good design. Polite and helpful staff. As a bonus in the lobby you can always get tea and cookies for free. Good location. Nearby is the legendary tram. Many attractions within walking distance.
Good
7.1
Pros: Location
Excellent
9.2
Pros: Bed was super comfortable. Staff were lovely. Was very clean and central.
Okay
5.8
Pros: Good location. Bath tub
Excellent
9.6
Pros: Exactly what we were looking for on our trip to San Francisco. Excellent location, Cable car stops right outside. Very friendly staff. Clean rooms with everything we needed. Mini fridge, hairdryer, extra pillows etc. Loved the tea/coffee and cookies available in the lobby throughout the day. Free WiFi also. Would definitely stay again if in San Francisco
Excellent
10.0
Pros: Great hotel right on Union Square. Rooms were a good size and well appointed. Staff were wonderful. Would definitely recommend this hotel.
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Details
Reviews
Overall 8.7 Excellent
Based on 3,834 reviews
Location
9.7
Service
9.4
Food
9.3
Cleanliness
9.1
Value
7.9
WiFi
7.1
Breakfast
6.9
Room
6.7
Comfort
4.3
Service
9.5
Location
9.5
Cleanliness
9.4
Food
9.4
Breakfast
7.2
Room
6.9
WiFi
5.6
Location
9.9
Service
9.7
Food
9.5
Cleanliness
9.4
Breakfast
6.9
Room
6.2
Comfort
3.9
Location
9.7
Food
9.4
Service
9.4
Value
8.1
Vibe
6.9
Room
6.6
Comfort
4.4
Location
9.7
Food
9.4
Cleanliness
9.3
Service
9.3
Room
7.1
Comfort
5.3
2.0 Mediocre
Pros: Nothing
Cons: Did not live up to my expectation. Noisy, way too much marijuana smell everywhere outside. Will never stay again and will not recommend to anyone.
10.0 Excellent
Pros: While it was a fairly tight room the amazing comfort of the beds made that small bathroom insignificant. There was also a great deep tub that was just what I needed after lots of walking.
Cons: Tight bathroom
9.2 Excellent
Pros: The bed very comfy
Cons: The hotel was all good
8.3 Excellent
Pros: good breakfast as had fresh fruit. location right on the trolley line is fantastic. handy to have parking
Cons:
8.8 Excellent
Pros: Could do with tea and coffee making facilities in your room.the
Cons: The guy with the bagpipes in union square early Sunday morning.
10.0 Excellent
Pros: Everything was fine
Cons:
10.0 Excellent
Pros: Nice room, good design. Polite and helpful staff. As a bonus in the lobby you can always get tea and cookies for free. Good location. Nearby is the legendary tram. Many attractions within walking distance.
Cons:
7.1 Good
Pros: Location
Cons: Far too much furniture in a very small room, and uncomfortable beds
9.2 Excellent
Pros: Bed was super comfortable. Staff were lovely. Was very clean and central.
Cons: It’s an old hotel so elevator very slow. Rooms could have water in fridge and coffee making facilities. There are some downstairs but a bit far to go in middle of night.
5.8 Okay
Pros: Good location. Bath tub
Cons: Poor wifi. No kettle/coffee/tea/water in room
9.6 Excellent
Pros: Exactly what we were looking for on our trip to San Francisco. Excellent location, Cable car stops right outside. Very friendly staff. Clean rooms with everything we needed. Mini fridge, hairdryer, extra pillows etc. Loved the tea/coffee and cookies available in the lobby throughout the day. Free WiFi also. Would definitely stay again if in San Francisco
Cons: Nothing
10.0 Excellent
Pros: Great hotel right on Union Square. Rooms were a good size and well appointed. Staff were wonderful. Would definitely recommend this hotel.
Cons: There is no air conditioning but this is well advertised. The fans kept the temperature in the room comfortable enough.
You'll be centrally located in San Francisco with a stay at Chancellor Hotel on Union Square, within a 15-minute walk of San Francisco Museum of Modern Art and Moscone Convention Center. Featured amenities include a computer station, express check-out, and complimentary newspapers in the lobby. Self parking (subject to charges) is available onsite.
The InterContinental® San Francisco hotel is a short walk to the Museum of Modern Art, Union Square's upscale shopping and dining and Moscone Center conventions. You can host refined events in stylish boardrooms and elegant ballrooms before a swim in the indoor pool. Delight in gourmet modern American cuisine in our chic Michelin one-starred Luce restaurant and relish crafted grappa cocktails in the sophisticated Bar 888.
Overall 8.7 Excellent
Based on 3,229 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
8.8
Pros: Views from parts of the hotel are amazing, location is fantastic, and everything you need is really great quality. The rooms were really clean, showers are quite nice, and the beds were very comfortable.
Excellent
8.8
Pros: Big clean room. Very comfy bed.
Excellent
9.2
Pros: Although hotel is undergoing renovations they've managed to keep the location comfortable and pleasant
Excellent
10.0
Pros: The person how check me in was so friendly and very helpful
Excellent
8.8
Pros: High view rooms are fabulous - spiffy decor - great beds -
Excellent
10.0
Pros: Great location and property. Booked for one night and upgraded to a corner view, which was incredible. Overall, an excellent experience.
Excellent
8.8
Pros: The staff were really polite friendly and helpful and finally relocated us to a beautiful room after putting us in 2 inadequate rooms.
Mediocre
2.5
Excellent
9.2
Pros: Everything
Excellent
10.0
Pros: Excellent hotel. Love it
Excellent
9.6
Pros: Nice hotel , clean clean and clean. Nice breakfast! Micheline restaurant at first floor! How amazing it is! Garage parking is $32/night. Convenient and safe! Pet friendly.
Excellent
9.6
Pros: Very good service. Staff pleasant helpful. Very clean spacious rooms.
Details
Reviews
Overall 8.7 Excellent
Based on 3,229 reviews
Location
8.8
Service
8.5
Room
8.2
Cleanliness
7.7
Wellness
7.6
Breakfast
7.3
Beach
7.1
WiFi
7.1
Bar
6.6
Pool
5.2
Value
3.7
Location
8.9
Service
8.1
Room
8.0
Cleanliness
7.7
Breakfast
7.3
Food
6.6
Pool
4.4
Value
2.9
Service
8.4
Location
8.3
Room
8.1
Cleanliness
7.7
Breakfast
7.4
Wellness
7.4
Comfort
7.3
Food
6.4
Bar
6.1
Pool
5.2
Value
3.8
Location
8.9
Service
7.8
Room
7.5
Cleanliness
7.1
Room
7.1
8.8 Excellent
Pros: Views from parts of the hotel are amazing, location is fantastic, and everything you need is really great quality. The rooms were really clean, showers are quite nice, and the beds were very comfortable.
Cons: There's nothing that really makes this place above-and-beyond what you would get anywhere else except the location and views from certain parts of the hotel. Any extra amenities are quite expensive (spa, restuarant, suites, room-service, etc.)
8.8 Excellent
Pros: Big clean room. Very comfy bed.
Cons: Not much. Gym was small, not much room/options for weights.
9.2 Excellent
Pros: Although hotel is undergoing renovations they've managed to keep the location comfortable and pleasant
Cons:
10.0 Excellent
Pros: The person how check me in was so friendly and very helpful
Cons:
8.8 Excellent
Pros: High view rooms are fabulous - spiffy decor - great beds -
Cons: Restaurant closed for renovation
10.0 Excellent
Pros: Great location and property. Booked for one night and upgraded to a corner view, which was incredible. Overall, an excellent experience.
Cons: Food was mediocre and pricy.
8.8 Excellent
Pros: The staff were really polite friendly and helpful and finally relocated us to a beautiful room after putting us in 2 inadequate rooms.
Cons: The air conditioning in our first room which included lounge access didn’t work. The staff relocated us to a totally inferior room which was smaller, had no view , was dusty and right next to the lifts and only 2lights worked. We complained and finally were relocated to a beautiful room which had all the facilities we paid for in the booking.
2.5 Mediocre
Pros:
Cons: The ly charged my cart aprox. 1700 USD with no reason. Overnight, at 3 am by „their system”. Nibody from the staff knew why. „System did it” . They promised at the receptiin to give my money back. Now, it has been over a week and I didn’t get a penny back! Guys be very careful and don’t give your credit card to this hotel!
9.2 Excellent
Pros: Everything
Cons: Nothing
10.0 Excellent
Pros: Excellent hotel. Love it
Cons: No
9.6 Excellent
Pros: Nice hotel , clean clean and clean. Nice breakfast! Micheline restaurant at first floor! How amazing it is! Garage parking is $32/night. Convenient and safe! Pet friendly.
Cons: Breakfast waiters can be more friendly. Pool can open Later.
9.6 Excellent
Pros: Very good service. Staff pleasant helpful. Very clean spacious rooms.
Cons: Ironing board and iron good be upgraded
The InterContinental® San Francisco hotel is a short walk to the Museum of Modern Art, Union Square's upscale shopping and dining and Moscone Center conventions. You can host refined events in stylish boardrooms and elegant ballrooms before a swim in the indoor pool. Delight in gourmet modern American cuisine in our chic Michelin one-starred Luce restaurant and relish crafted grappa cocktails in the sophisticated Bar 888.
Whether you are in town for business or leisure, San Francisco Marriott Marquis welcomes travelers to Northern California with exceptional service, spacious hotel rooms and suites and a prime downtown location. From our towering hotel, guests have easy access to numerous attractions, including Oracle Park, the Moscone Center and the sights of SoMa. Inside, you can relax and recharge in contemporary rooms and suites that enjoy impressive views of the city. Every room features plush bedding, Smart TVs, mini-refrigerators, ample workstations and Wi-Fi access. Suites offer separate living rooms, perfect for traveling families or impromptu work sessions. Indulge at our popular restaurants, including The View Lounge which boasts sweeping views of San Francisco. You also can take advantage of our soothing spa services and modern fitness center. Event planners have more than 133,000 square feet of space to consider. From boardrooms to exquisite ballrooms, our 65 venues can easily adapt to your needs.
Overall 8.6 Excellent
Based on 9,685 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
9.2
Pros: Room was very clean and very nice. Was the best part of the nightly stay. And an amazing view from the rooftop bar & our room.
Excellent
9.6
Pros: Big rooms, location unbeatable. Helpful and friendly staff.
Mediocre
2.9
Pros: nothing
Excellent
9.2
Pros: Location, quality, great room and view. Would stay again
Excellent
8.3
Pros: Very central hotel with good rooms and view. Also Gym is very good. Bar at roof is a must see!
Good
7.0
Pros: Rooms were clean and modern
Excellent
10.0
Pros: Great location with accessibility to several modes of transportation. Beautiful hotel and friendly staff.
Excellent
10.0
Pros: Everything was great
Excellent
8.8
Pros: A great, high level hotel
Okay
4.6
Pros: Location of the hotel. The View Lounge.
Good
7.5
Pros: Great location, close to Market Street, Museum of Modern Art, Powell Street station and two cable car lines. Professional staff. Room was okay in terms of size and cleaninless. Comfortable beds.
Excellent
10.0
Pros: it was a great experience the whole time the staff was very frendly and informative
Details
Reviews
Overall 8.6 Excellent
Based on 9,685 reviews
Wellness
9.2
Location
9.0
Room
8.2
Service
8.1
WiFi
6.7
Breakfast
6.0
Value
3.7
Pool
0.9
Wellness
9.3
Cleanliness
9.2
Bar
8.9
Location
8.8
Room
8.3
Service
7.9
Food
6.7
WiFi
5.7
Breakfast
5.2
Value
3.5
Pool
0.9
Location
8.9
Cleanliness
8.2
Room
8.1
Service
7.1
Comfort
7.0
Breakfast
5.7
WiFi
4.7
Value
3.3
Location
8.9
Service
8.2
Amenities
6.9
Room
6.8
Vibe
6.4
Value
3.3
Location
9.0
Service
8.2
Room
7.9
Amenities
7.6
Vibe
6.8
Value
4.0
9.2 Excellent
Pros: Room was very clean and very nice. Was the best part of the nightly stay. And an amazing view from the rooftop bar & our room.
Cons: It was very busy at the time we arrived so the check in and guestions needed to be done real quick. A little bit of more relaxed talking and taking time for each guest would have been better in my oppion.
9.6 Excellent
Pros: Big rooms, location unbeatable. Helpful and friendly staff.
Cons: No pool anymore!
2.9 Mediocre
Pros: nothing
Cons: location , service , rooms, no have good looby and it’s expensive.
9.2 Excellent
Pros: Location, quality, great room and view. Would stay again
Cons:
8.3 Excellent
Pros: Very central hotel with good rooms and view. Also Gym is very good. Bar at roof is a must see!
Cons: Valet parking is 91$ a day... unbelieveable. Look for alternative. Also a pool would be very nice ...
7.0 Good
Pros: Rooms were clean and modern
Cons: Elevator system seemed a little confusing. No free wifi in rooms
10.0 Excellent
Pros: Great location with accessibility to several modes of transportation. Beautiful hotel and friendly staff.
Cons:
10.0 Excellent
Pros: Everything was great
Cons: Everything was great, thank you
8.8 Excellent
Pros: A great, high level hotel
Cons: Great hotel, fairly expensive though.
4.6 Okay
Pros: Location of the hotel. The View Lounge.
Cons: No food available after midnight, not even from room service. Ordering Breakfast did not work, neither from app nor by phone. Rooms had a bad view in spite of paying for city view. Vallet parking doesn't receive calls, had to personally ask for the car. Two rooms were given on different floors. Card keys did not work.
7.5 Good
Pros: Great location, close to Market Street, Museum of Modern Art, Powell Street station and two cable car lines. Professional staff. Room was okay in terms of size and cleaninless. Comfortable beds.
Cons: Hotel is very big and the lobby is always super busy and noisy. There was no room service, we had a set of restaurants we could order from that would deliver for free at the hotel, but we really didn't like any of the options so we ordered from Uber Eats one night.
10.0 Excellent
Pros: it was a great experience the whole time the staff was very frendly and informative
Cons:
Whether you are in town for business or leisure, San Francisco Marriott Marquis welcomes travelers to Northern California with exceptional service, spacious hotel rooms and suites and a prime downtown location. From our towering hotel, guests have easy access to numerous attractions, including Oracle Park, the Moscone Center and the sights of SoMa. Inside, you can relax and recharge in contemporary rooms and suites that enjoy impressive views of the city. Every room features plush bedding, Smart TVs, mini-refrigerators, ample workstations and Wi-Fi access. Suites offer separate living rooms, perfect for traveling families or impromptu work sessions. Indulge at our popular restaurants, including The View Lounge which boasts sweeping views of San Francisco. You also can take advantage of our soothing spa services and modern fitness center. Event planners have more than 133,000 square feet of space to consider. From boardrooms to exquisite ballrooms, our 65 venues can easily adapt to your needs.
Unlock the extraordinary in every moment at Grand Hyatt San Francisco in Union Square. The AAA Four Diamond hotel offers magnificent views of the city skyline and San Francisco bay. Revel in modern guestrooms and suites that highlight residential style amenities and state-of-the-art technology.
Overall 8.6 Excellent
Based on 6,227 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
10.0
Pros: Great location! Beautiful city view.
Excellent
10.0
Pros: Location Smiling and helpful staff members
Good
7.9
Okay
4.6
Pros: location only
Okay
5.4
Pros: Bathroom is nice. I like the people at the concierge desk and the ones at the Starbucks bar ..at the lobby . People at the restaurant ( mezzanine floor ) were very rude.
Excellent
10.0
Pros: fabulous hotel......quiet place to stay in the middle of bustling San Francisco
Good
7.0
Pros: Newly refurbished rooms.
Good
7.1
Good
6.0
Pros: Location
Excellent
10.0
Okay
5.8
Pros: The city view from the 30th floor was great, although I needed to pay for it (upgrade) otherwise my room would've been on the 7th floor.
Excellent
9.6
Pros: Staff and cleanness
Details
Reviews
Overall 8.6 Excellent
Based on 6,227 reviews
Location
9.4
Service
8.3
WiFi
8.3
Room
7.4
Food
6.5
Comfort
5.6
Breakfast
5.2
Value
4.0
Location
9.2
Service
7.7
WiFi
7.0
Room
6.2
Food
6.1
Breakfast
5.4
Comfort
4.2
Value
3.6
Location
9.3
Cleanliness
8.4
Service
7.9
Room
7.4
Amenities
6.3
Food
5.9
Comfort
5.1
Breakfast
4.7
Value
3.7
Location
9.7
Service
8.0
WiFi
6.9
Room
6.8
Food
6.8
Vibe
6.0
Comfort
5.3
Value
4.3
Location
9.5
Cleanliness
8.0
Service
8.0
Room
7.2
10.0 Excellent
Pros: Great location! Beautiful city view.
Cons:
10.0 Excellent
Pros: Location Smiling and helpful staff members
Cons:
7.9 Good
Pros:
Cons: The rooms needed upgrade with its interiors.
4.6 Okay
Pros: location only
Cons: The staff attitude and dumbness they basically haven't a clue, This for an Asian is a 3* property it's not that clean and deffinately one I would never reccomend or stay in again Pity as location is excellent.
5.4 Okay
Pros: Bathroom is nice. I like the people at the concierge desk and the ones at the Starbucks bar ..at the lobby . People at the restaurant ( mezzanine floor ) were very rude.
Cons: People manager at restaurant and almost all staff at restaurant was not nice at all . They showed me I’m Latino . I thought the restaurant will have a pool. I didn’t like that the bill you showed me was not the bill I needed to pay . There is a FEE ‘destination fee ‘ ??? Why ??? They said at the hotel is because the hotel is a RESORT . No sauna , no swimming Pool . A resort ???
10.0 Excellent
Pros: fabulous hotel......quiet place to stay in the middle of bustling San Francisco
Cons: nothing
7.0 Good
Pros: Newly refurbished rooms.
Cons: The doors between rooms are acoustically transparent. The walls are also thin between rooms. I had to call security twice because of noisy neighbors. This seems to be such a recurring problem that the hotel provides earplugs next to the bed.
7.1 Good
Pros:
Cons: The fact that they sold out of our room first night and put us in a room with no view .them there was the key problem not working had to go down 3 times before we could finally get im with the bellman finally opening it ...they did give us a 100 dollars off the first night .really should of gave us the night free .the girl was awsome at checkout .i would go back and stay there ..checking in and checking out is the reason i would stay there again both women rhat checked us in and out were very nice and helpful it made a difference
6.0 Good
Pros: Location
Cons: Unfriendly staff, room not worth the price
10.0 Excellent
Pros:
Cons: I didn't like have to pay for a garage and then for taxis to go places.
5.8 Okay
Pros: The city view from the 30th floor was great, although I needed to pay for it (upgrade) otherwise my room would've been on the 7th floor.
Cons: On of the reasons why I chose this hotel was the view but had no idea that I need to pay extra to get the view. also if you pay 1200dollars for only 3 nights. shocking!!! the view upgrade cost 29usd+tax/night... so over all 1300USD for 3 nights is mind blowingly expensive. (a day before we stayed at intercontinental in LA on the 72nd floor for 200 dollars per night and the view was included!!! it was way cheaper and ultra modern) furthermore the furnishing of the room at Hyatt looked a bit dated. the sink in the bathroom was cracked and the housekeeping started to knock on the doors loudly from 7-7:30AM every day and they vacumed the floor outside with a really loud vacuum cleaner in the meanwhile.. not very polite or guest friendly.. the parking lot was not in the house. it was in the building across the street. no in and out driving possible.. so you need to pay every single time when you take your car out... next time I'd chose a different hotel. :/
9.6 Excellent
Pros: Staff and cleanness
Cons:
Unlock the extraordinary in every moment at Grand Hyatt San Francisco in Union Square. The AAA Four Diamond hotel offers magnificent views of the city skyline and San Francisco bay. Revel in modern guestrooms and suites that highlight residential style amenities and state-of-the-art technology.
Timeless yet modern, The Westin St. Francis San Francisco on Union Square has been offering guests a warm welcome and an enriching, restorative stay since opening on March 21, 1904. With its turn-of-the-20th-century European style, our hotel in downtown San Francisco blends the elegance of oak-paneled restaurants and the stately grandeur of the lobby with a $45 million reinvention of the Landmark Building guest rooms, ushering in a new chapter for this storied destination. At this standout among San Francisco hotels on Union Square, you can host events in venues and ballrooms where the finest big bands once played. Recharge in elegant rooms, many featuring chandeliers and marble bathrooms, with modern touches like Heavenly® Beds and Enseo Smart TV systems. As the only hotel on Union Square, SF, it is close to the Financial District and Moscone Convention Center, and with cable cars just outside our front doors, we are at the intersection of the glorious past and vibrant present of San Francisco.
Overall 8.6 Excellent
Based on 5,714 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
9.6
Pros: The historical surroundings of the hotel make it a really interesting place to stay . The location is ideal for exploring San Fran city . The cable car from pier 39 stops right outside the door of the hotel - it’s just like in the movies !
Excellent
10.0
Pros: Loved the hotel room
Good
7.5
Pros: Clean, central and safe
Excellent
9.2
Pros: Location
Excellent
10.0
Pros: The hotel is beautifully furnished and maintained. The staff was friendly and helpful and the service was prompt and efficient. Highly recommended!
Excellent
10.0
Pros: Friendly staff, clean, quiet and great location quick and easy to get around.
Excellent
9.2
Pros: Nice rooms Large, well-equipped gym with lots of possibilities Located right in the middle of Union Square
Excellent
9.2
Pros: Location, service and cleanliness
Excellent
10.0
Pros: My stay at The Westin St. Francis San Francisco on Union Square was enjoyable. I went to visit with my sister who was in town for a convention. The Westin Staff I interacted with were all extremely pleasant and helpful. Thank you all.
Good
7.1
Pros: Great location. Nice towels, toiletries.
Okay
5.4
Excellent
9.6
Pros: Building, stuff, location
Details
Reviews
Overall 8.6 Excellent
Based on 5,714 reviews
Location
9.3
Wellness
9.1
Service
7.8
Room
7.2
Cleanliness
6.6
Breakfast
6.3
Comfort
5.8
Food
5.6
WiFi
5.2
Value
4.3
Pool
0.0
Location
9.3
Service
8.5
Room
7.3
Amenities
7.0
Breakfast
6.6
Food
5.5
Value
4.4
WiFi
2.9
Location
9.3
Service
7.3
Cleanliness
6.5
Room
6.3
Comfort
4.9
Value
4.5
Location
9.4
Service
7.6
Amenities
7.0
Cleanliness
6.4
Breakfast
6.1
Room
5.9
Comfort
5.3
Value
4.5
Location
9.0
Service
8.0
Vibe
6.9
Amenities
6.8
Room
6.6
Comfort
6.2
Food
5.0
Value
4.5
9.6 Excellent
Pros: The historical surroundings of the hotel make it a really interesting place to stay . The location is ideal for exploring San Fran city . The cable car from pier 39 stops right outside the door of the hotel - it’s just like in the movies !
Cons: Bathrobe and slippers not provided . No shower cap !
10.0 Excellent
Pros: Loved the hotel room
Cons: Bagels :( and no WiFi
7.5 Good
Pros: Clean, central and safe
Cons: The neighbourhood around the hotel is not good. One of the worst areas in SF. Convenient to street or cable car elsewhere, but at night I did not like walking around. I would advise people not to spend much time south of the hotel or near Market Street unless it’s daylight and necessary. We would have been happier in North Beach or near Fisherman’s Wharf and will stay there next time.
9.2 Excellent
Pros: Location
Cons: No help with luggage , my debit card was not accepted
10.0 Excellent
Pros: The hotel is beautifully furnished and maintained. The staff was friendly and helpful and the service was prompt and efficient. Highly recommended!
Cons: Valet parking was expensive but to be expected!
10.0 Excellent
Pros: Friendly staff, clean, quiet and great location quick and easy to get around.
Cons:
9.2 Excellent
Pros: Nice rooms Large, well-equipped gym with lots of possibilities Located right in the middle of Union Square
Cons: Nothing to complain about
9.2 Excellent
Pros: Location, service and cleanliness
Cons: Size of room
10.0 Excellent
Pros: My stay at The Westin St. Francis San Francisco on Union Square was enjoyable. I went to visit with my sister who was in town for a convention. The Westin Staff I interacted with were all extremely pleasant and helpful. Thank you all.
Cons: My only bad experience was that I require a different bed to sleep in without pain. But, The Westin is not to blame for an uncomfortable bed. No, my family had no problems. I might never find a hotel with what I require.
7.1 Good
Pros: Great location. Nice towels, toiletries.
Cons: Felt like we got a bait and switch. First room was huge and elegant. However, wifi was terrible. When we called about poor wifi they said they would move us to a similar room in a better location for wifi. However, the room was significantly smaller, ~2/3 the size of the previous room. It did have wifi reception.
5.4 Okay
Pros:
Cons: I did not get the room I paid for. I got way smaller room with the wrong view as they promised
9.6 Excellent
Pros: Building, stuff, location
Cons: Breakfast was expensive, not good area also.
Timeless yet modern, The Westin St. Francis San Francisco on Union Square has been offering guests a warm welcome and an enriching, restorative stay since opening on March 21, 1904. With its turn-of-the-20th-century European style, our hotel in downtown San Francisco blends the elegance of oak-paneled restaurants and the stately grandeur of the lobby with a $45 million reinvention of the Landmark Building guest rooms, ushering in a new chapter for this storied destination. At this standout among San Francisco hotels on Union Square, you can host events in venues and ballrooms where the finest big bands once played. Recharge in elegant rooms, many featuring chandeliers and marble bathrooms, with modern touches like Heavenly® Beds and Enseo Smart TV systems. As the only hotel on Union Square, SF, it is close to the Financial District and Moscone Convention Center, and with cable cars just outside our front doors, we are at the intersection of the glorious past and vibrant present of San Francisco.
A stay at Axiom Hotel San Francisco places you in the heart of San Francisco, steps from Westfield San Francisco Centre and Powell and Market Cable Car Turnaround. Featured amenities include a business center, limo/town car service, and express check-in. Event facilities at this hotel consist of conference space and a meeting room.
Overall 8.4 Excellent
Based on 2,985 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
8.3
Pros: Good location, although the proximity to the Tenderloin sector was a little distressing and it would have been positive if the hotel had highlighted this in advance. The staff on the front desk were very helpful and friendly, as were the room service staff.
Okay
5.8
Excellent
10.0
Excellent
9.2
Pros: The entire atmosphere at Axiom is uplifting - rooms are spacious (for SF), beds are comfy and amenities top notch.
Excellent
8.8
Excellent
8.3
Pros: Beautiful, big bathroom; nice, compact room, friendly and energetic reception
Excellent
9.6
Good
6.7
Pros: There was breakfast ? where ? The bathroom was a good size, clean and modern fixtures, nice.
Good
7.0
Pros: Friendliness of staff
Excellent
10.0
Pros: Bed was very comfortable. Room could’ve been a bit cooler. A ceiling fan might have helped with the air conditioning. Oh and very important the stairwell is not very well lit which could cause an accident in the future!
Excellent
9.0
Pros: Excellent design on interior spaces
Okay
5.4
Pros: The staff was nice st the front desk. The cafe- there was one middle aged Asian woman who was lovely. There were 3 other people there that were quite ineffective. 4 people in a smal space. 2 people giving excellent customer service would have been more than adequate
The cleaning staff was helpful and the room was clean.
The 1st floor was very drafty.
Details
Reviews
Overall 8.4 Excellent
Based on 2,985 reviews
Location
9.3
Vibe
9.0
Wellness
8.8
WiFi
8.6
Service
7.9
Room
7.0
Comfort
5.0
Value
4.7
Breakfast
4.6
Location
8.9
Vibe
8.8
Service
7.8
Room
6.8
Breakfast
4.7
Comfort
4.6
Value
4.3
Location
9.1
Vibe
8.7
Service
7.3
Room
6.6
Comfort
5.1
Value
4.8
Location
9.4
Vibe
8.5
Service
7.4
Room
6.3
Comfort
5.0
Value
4.1
Location
9.4
Vibe
8.7
Cleanliness
8.6
Service
8.2
Room
6.7
Value
4.6
8.3 Excellent
Pros: Good location, although the proximity to the Tenderloin sector was a little distressing and it would have been positive if the hotel had highlighted this in advance. The staff on the front desk were very helpful and friendly, as were the room service staff.
Cons: The hotel was located adjacent to a main street (Powell) and tram terminal, which was noisy especially as the outside window would not fully close shut by 10cm.
5.8 Okay
Pros:
Cons: Too expensive for very small room
10.0 Excellent
Pros:
Cons: The sound from the street in the early evening had me nervous about my chances of getting sleep, with loud street musicians pretty much under the window, but luckily the noise died down towards night.
9.2 Excellent
Pros: The entire atmosphere at Axiom is uplifting - rooms are spacious (for SF), beds are comfy and amenities top notch.
Cons: It can get noisy around the common areas
8.8 Excellent
Pros:
Cons: Upon checking-in, the receptionist, a young oriental man with a x¡cre cut was un cooperative and lacking basic expected courtesy toward guests. Upon entering the assigned roos, we founs that the air conditiing was our of order and when reporting the problem to de the receptionist he said that the air conditioning was not working in any of the rooms which turned out to be a lie as the following morning we were given another room with a working air conditioning.
8.3 Excellent
Pros: Beautiful, big bathroom; nice, compact room, friendly and energetic reception
Cons: Room lights should be on a dimmer; bar should stay open later
9.6 Excellent
Pros:
Cons: quality of inroom food - don't order if you know good food.
6.7 Good
Pros: There was breakfast ? where ? The bathroom was a good size, clean and modern fixtures, nice.
Cons: There was very little space in the room. Inconvenient light switch no where near the bed and no side light near the bed
7.0 Good
Pros: Friendliness of staff
Cons: The location is a little bit creepy. Directly next to the hotel is a horrible neighboorhood. Room could be bigger and more luxurious for a 4 star hotel.
10.0 Excellent
Pros: Bed was very comfortable. Room could’ve been a bit cooler. A ceiling fan might have helped with the air conditioning. Oh and very important the stairwell is not very well lit which could cause an accident in the future!
Cons: Need to put lights in the stairwell! Also we did see a man wandering the halls who asked for money and may have come up the stairwell! It was around 4:30 PM.
9.0 Excellent
Pros: Excellent design on interior spaces
Cons:
5.4 Okay
Pros: The staff was nice st the front desk. The cafe- there was one middle aged Asian woman who was lovely. There were 3 other people there that were quite ineffective. 4 people in a smal space. 2 people giving excellent customer service would have been more than adequate
The cleaning staff was helpful and the room was clean.
The 1st floor was very drafty.
Cons: There was no bellman. The halls were depressing. It is very overpricedrepriced.
A stay at Axiom Hotel San Francisco places you in the heart of San Francisco, steps from Westfield San Francisco Centre and Powell and Market Cable Car Turnaround. Featured amenities include a business center, limo/town car service, and express check-in. Event facilities at this hotel consist of conference space and a meeting room.
Located at Union Square, the Handlery offers travelers the perfect San Francisco experience. As a 4th generation family owned hotel, we create great experiences for our guests by offering comfortable rooms, a warm atmosphere and personal service. Ideally located in the heart of Union Square, the cable car stops at our corner and is within easy access to all main attractions
Overall 8.2 Excellent
Based on 4,562 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
9.6
Pros: Fantastic location - next to union square. Very kind and helpful staff (big shout out for them). Fully renovated. Cozy rooms with all necessary accessories. Very good for families.
Good
7.5
Pros: Location, location, location!
Good
7.1
Pros: Quiet, clean and comfortable
Good
7.5
Pros: Breakfast, Lunch and Happy Hour were all good experiences
Excellent
10.0
Pros: Location super helpful staff
Excellent
8.8
Pros: Good location
Good
7.0
Pros: Felt safe in a not so safe area.
Excellent
9.2
Pros: Great location, spacious comfortable clean room
Excellent
9.2
Pros: Was given a pool-facing room but was not comfortable with the lack of privacy. My request for change of room to one with city view was immediately attended to by the staff. Was blown away by the spaciousness of the second room and the uber cool balcony - a rare feature for hotels in town I believe. Bed is super comfy and location couldn't be more perfect with everything you need literally around the block. All staff were friendly and super helpful. Would definitely recommend this hotel.
Excellent
9.0
Pros: Location was outstanding. Area itself is great with easy transit access to anywhere in SF. A comfortable room with nice ammenities... fridge, robes, coffee, morning paper.
Good
7.1
Pros: Convenient
Good
6.0
Pros: Location
Details
Reviews
Overall 8.2 Excellent
Based on 4,562 reviews
Location
9.3
Service
8.3
Cleanliness
8.1
Pool
7.2
Beach
7.1
WiFi
6.8
Room
6.6
Comfort
5.1
Amenities
5.0
Vibe
4.7
Value
4.3
Breakfast
3.5
Location
9.2
Cleanliness
8.1
Service
7.2
Pool
6.2
Room
6.0
WiFi
5.3
Amenities
4.8
Comfort
4.7
Value
4.1
Vibe
3.8
Breakfast
3.7
Location
9.5
Service
8.2
Pool
7.4
Room
6.5
Comfort
5.8
WiFi
5.3
Amenities
4.8
Value
3.9
Vibe
3.5
Breakfast
3.2
Location
9.2
Service
7.8
Cleanliness
7.4
Room
6.3
Comfort
5.0
Amenities
4.0
Value
3.8
Vibe
3.4
Location
9.4
Service
8.3
Cleanliness
8.1
Room
5.8
Amenities
5.3
Value
4.4
Vibe
4.3
Comfort
3.9
9.6 Excellent
Pros: Fantastic location - next to union square. Very kind and helpful staff (big shout out for them). Fully renovated. Cozy rooms with all necessary accessories. Very good for families.
Cons:
7.5 Good
Pros: Location, location, location!
Cons: A tad outdated , if your room is in a certain part of the hotel you have to carry your bag up 20 steps before you get to an elevator. Small pool, not heated.
7.1 Good
Pros: Quiet, clean and comfortable
Cons:
7.5 Good
Pros: Breakfast, Lunch and Happy Hour were all good experiences
Cons: nothing - everything was as expected
10.0 Excellent
Pros: Location super helpful staff
Cons:
8.8 Excellent
Pros: Good location
Cons: Price is rocket high during exhibition.
7.0 Good
Pros: Felt safe in a not so safe area.
Cons: The internet was the worst and sooo slow, had to leave and use a Starbucks.
9.2 Excellent
Pros: Great location, spacious comfortable clean room
Cons:
9.2 Excellent
Pros: Was given a pool-facing room but was not comfortable with the lack of privacy. My request for change of room to one with city view was immediately attended to by the staff. Was blown away by the spaciousness of the second room and the uber cool balcony - a rare feature for hotels in town I believe. Bed is super comfy and location couldn't be more perfect with everything you need literally around the block. All staff were friendly and super helpful. Would definitely recommend this hotel.
Cons: Bottled water was not replenished the 2nd night of stay.
9.0 Excellent
Pros: Location was outstanding. Area itself is great with easy transit access to anywhere in SF. A comfortable room with nice ammenities... fridge, robes, coffee, morning paper.
Cons: For this level of hotel, it could use a bathroom update. And hallway noise was noticeable (mostly late night, weekend guests). There are several additional daily fees...Tourism District, Mascone Expansion,CA Tourism Assessment.
7.1 Good
Pros: Convenient
Cons: Pricing
6.0 Good
Pros: Location
Cons: Room size Air quality VIEW !!!
Located at Union Square, the Handlery offers travelers the perfect San Francisco experience. As a 4th generation family owned hotel, we create great experiences for our guests by offering comfortable rooms, a warm atmosphere and personal service. Ideally located in the heart of Union Square, the cable car stops at our corner and is within easy access to all main attractions
Located near Union Square, The Park Central San Francisco welcomes guests traveling in Northern California with exceptional service, upscale amenities and a prime downtown location. Our city center hotel is within walking distance of events at the Moscone Center. It's also near art exhibits at SFMOMA, the attractions of the Embarcadero and San Francisco City Hall. Inside, the hotel offers spacious, pet-friendly rooms with marble bathrooms, ample desks, Wi-Fi access, mini-refrigerators upon request and floor-to-ceiling windows that reveal impressive views of the city. Suites feature expanded living and entertaining areas. Work out in the modern fitness center, now equipped with Peloton bikes, and indulge in our popular MaSo restaurant. For those planning events, our downtown hotel provides more than 32,000 square feet of sophisticated venues, including the stunning Metropolitan Ballroom. We look forward to welcoming you to The Park Central San Francisco.
Overall 8.2 Excellent
Based on 1,820 reviews
All reviews
- All reviews
Poor
1.0
Pros: Nothing
Excellent
8.8
Pros: Location good. Décor a little dull, but view from the room excellent. An enjoyable stay.
Good
6.0
Pros: The bed was very comfortable.
Good
7.1
Excellent
8.3
Pros: Location was excellent - we were convenient for the BART, the cable car, shopping areas, SFMOMA and Pride, which was taking place that weekend. The room was spacious with a comfy bed and a great view from the full length windows of the city.
Excellent
9.6
Pros: Beautiful view, comfortable bed, accommodating staff, great location
Excellent
10.0
Pros: I appreciated the coffee maker
Good
7.9
Pros: Modern, good location
Good
7.9
Pros: I was there for a conference, and this was a fine conference hotel, clean, comfortable, and reasonably well located.
Good
6.7
Excellent
10.0
Pros: +it was our 28th wedding anniversary. We stayed on the 33rd floor. awesome view
Excellent
9.6
Pros: Great location at the center of town. Great property with good facilities. Very helpful staff.
Excellent
8.0
Pros: it was very nice hotel and loction is very good but the internet is expensive
Excellent
8.0
Pros: Location location location! And fell in love w the white tea scent everywhere!
Good
7.7
Pros: Staff was wonderful
Good
7.0
Pros: It was convenient for my purposes for the visit.
Excellent
8.0
Pros: Fantastic view, nice price, great location. We liked the room, though the bathroom was very small. We would stay here again. Great weekend getaway for our anniversary.
Good
7.3
Pros: Location is perfect, spacious rooms, good beds, plenty of breakfast possibilities nearby. Looks grey from the outside but once in it's a very nice hotel.
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Cons: $self.cons
Excellent
8.0
Pros: great customer service. Room was immediately available, very nice. We were upgraded. Service was frienly.
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Cons: $self.cons
Excellent
8.0
Pros: The location is excellent! I visited for an event at the Moscone centre and the location couldn't have been more ideal. The exhibition centre was just a short walk away, all the shops were close too, aswell as China Town and the Northern Quarter! The hotel is also right on the tram route. The location really couldn't have been better!!
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Cons: $self.cons
Okay
4.4
Pros: Location is great. Room is good.
Mediocre
3.6
Pros: $self.pros
Details
Reviews
Overall 8.2 Excellent
Based on 1,820 reviews
Cleanliness
8.6
Comfort
8.5
Location
9.0
Services
8.0
Staff
8.0
Value for money
7.2
1.0 Poor
Pros: Nothing
Cons: No room service. They charged me $44.46 after checking out. Read the fine print( they will change a facilities fee which they dont even tell you on reservation.
8.8 Excellent
Pros: Location good. Décor a little dull, but view from the room excellent. An enjoyable stay.
Cons: Décor was a little dull.
6.0 Good
Pros: The bed was very comfortable.
Cons: The bathroom fan was running the entire time and there was no way to turn it off. Also, the bathroom was really small. There was also no electricity for the nightstands, so no light and no clock.
7.1 Good
Pros:
Cons: Hidden resort fees are totally unacceptable. Was not aware of the fees when I booked and very surprised with bill when it came. Will not use again.
8.3 Excellent
Pros: Location was excellent - we were convenient for the BART, the cable car, shopping areas, SFMOMA and Pride, which was taking place that weekend. The room was spacious with a comfy bed and a great view from the full length windows of the city.
Cons: There was one instance of dirty towels from another room accidentally being left in the bathroom, hence reduced scores there. However, the biggest concern for our stay, and the reason the hotel doesn't score excellent marks in my view is the daily $39 (or possibly $40) charge for wifi, bottled water, access to the fitness centre (and some other features). This was captured in the original information about the booking but I think this information should have been more prominent in details about the hotel. Because we didn't notice when we booked, we were hit with a c.$160 charge for our stay upon our arrival. It wasn't optional, even though we never used any of the facilities but the wifi and bottled water, and we only received one small bottle of water in our room over the four night stay. I've only been charged once for wifi at a hotel (and it was optional) and it was nowhere as high as this! My fault for not noticing but I wish it was a) better signposted and b) optional or cheaper!
9.6 Excellent
Pros: Beautiful view, comfortable bed, accommodating staff, great location
Cons: A bit out dated but I would stay here again
10.0 Excellent
Pros: I appreciated the coffee maker
Cons: The pillows were not that great. They were flat and I suspect pretty old
7.9 Good
Pros: Modern, good location
Cons: Uncomfortable bed and pillows, thin walls can hear people coughing and phone texting
7.9 Good
Pros: I was there for a conference, and this was a fine conference hotel, clean, comfortable, and reasonably well located.
Cons: It’s a large impersonal facility. For such a large hotel, the food options were limited: basically a bar with mediocre food and dismally slow service. And the immediate surroundings were unattractive.
6.7 Good
Pros:
Cons: We were given a room with a "view", except the view was staring into the top floor of the office building on the west-side of the hotel. As a result, we had to keep our blinds closed because we could clearly see into that building, and assumed they could see into our room as well.
10.0 Excellent
Pros: +it was our 28th wedding anniversary. We stayed on the 33rd floor. awesome view
Cons: didn't get the breakfast...way to expensive.
9.6 Excellent
Pros: Great location at the center of town. Great property with good facilities. Very helpful staff.
Cons: Parking was very expensive and inconvenient.
8.0 Excellent
Pros: it was very nice hotel and loction is very good but the internet is expensive
Cons:
8.0 Excellent
Pros: Location location location! And fell in love w the white tea scent everywhere!
Cons: No
7.7 Good
Pros: Staff was wonderful
Cons:
7.0 Good
Pros: It was convenient for my purposes for the visit.
Cons: when I arrived it seemed to take an inordinate amount of time for me to check in.
8.0 Excellent
Pros: Fantastic view, nice price, great location. We liked the room, though the bathroom was very small. We would stay here again. Great weekend getaway for our anniversary.
Cons:
7.3 Good
Pros: Location is perfect, spacious rooms, good beds, plenty of breakfast possibilities nearby. Looks grey from the outside but once in it's a very nice hotel.
8.0 Excellent
Pros: great customer service. Room was immediately available, very nice. We were upgraded. Service was frienly.
8.0 Excellent
Pros: The location is excellent! I visited for an event at the Moscone centre and the location couldn't have been more ideal. The exhibition centre was just a short walk away, all the shops were close too, aswell as China Town and the Northern Quarter! The hotel is also right on the tram route. The location really couldn't have been better!!
4.4 Okay
Pros: Location is great. Room is good.
Cons: One of the front desk staff and one of the managers are very unfriendly. They even wanted to charge me much more than I originally booked via booking.com... Moreover, they didn't help to contact booking.com but simply impolitely asked me to pay more by myself. I think there is also discrimination since my receipt from booking.com is in Chinese, and they didn't acknowledge my reservation...
3.6 Mediocre
Cons: I have been changing 3 times because the room was given was too small and clautrophobic, then i was transfer to a room beside the lift which i was not happy. The staff are not great, i end up arguing with the recptionist over booking. Final and most important thing, the sauna facility does not exist as advertised on the website
Located near Union Square, The Park Central San Francisco welcomes guests traveling in Northern California with exceptional service, upscale amenities and a prime downtown location. Our city center hotel is within walking distance of events at the Moscone Center. It's also near art exhibits at SFMOMA, the attractions of the Embarcadero and San Francisco City Hall. Inside, the hotel offers spacious, pet-friendly rooms with marble bathrooms, ample desks, Wi-Fi access, mini-refrigerators upon request and floor-to-ceiling windows that reveal impressive views of the city. Suites feature expanded living and entertaining areas. Work out in the modern fitness center, now equipped with Peloton bikes, and indulge in our popular MaSo restaurant. For those planning events, our downtown hotel provides more than 32,000 square feet of sophisticated venues, including the stunning Metropolitan Ballroom. We look forward to welcoming you to The Park Central San Francisco.
A stay at Kensington Park Hotel places you in the heart of San Francisco, within a 5-minute drive of Moscone Convention Center and Pier 39. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in San Francisco? This hotel has facilities measuring 700 square feet (65 square meters), including a meeting room.
Overall 8.2 Excellent
Based on 1,806 reviews
All reviews
- All reviews
- Families
- Couples
- Business
Excellent
8.8
Pros: Most everything was in close proximity to the hotel, and the staff were awesome!
Excellent
10.0
Pros: I loved the price we got for the room and it was smaller than in pictures cause that’s just what pictures do and everything in San Francisco is smaller than from where I’m from. The double windows for the corner room was everything.
Excellent
8.3
Pros: very central location on Union Square so eacy to get to everything. Staff at checkin were super friendly and helpful. Rooms were modest size but very clean. bathroom was old and dated with rust water marks coming down from bath taps but all clean. Shower was a bit poor in strength and you had to duck your head to get in the shower. .
Excellent
8.8
Pros: The bed super comfy- and staff is extremely nice.
Good
6.7
Pros: This is an older property and older properties do have their charm. The hotel does require taking a hard look at how to emphasize the positive and do a facelift on elevator, hallways, lobby and rooms. This will extend the appeal and client's perception that there is value obtained for the money spent.
Excellent
8.3
Pros: Front desk crew were very helpful, courteous, and provided great service. We appreciated having our room upgraded for a better view without even requesting it.
Excellent
10.0
Pros: Wildly comfy beds
Nice and quirky interior design and architecture
Sherry service is great touch
Mediocre
3.0
Pros: The staff was good.
Excellent
9.2
Pros: Lovely old, but well looked after building, friendly staff, walking distance to Union Square, cable car, public transport. Found parking for $35 per day just around the corner. Room was comfortable, good view on tenth floor, price was reasonable comparatively.
Good
6.0
Pros: Location
Excellent
9.6
Pros: The hotel is in a great part of town - central to everything. It has quite a history, so be sure to ask the concierge about it. Everyone was very friendly and helpful, and the overall experience was memorable.
Excellent
8.3
Pros: The location is awesome. Very close to Union Square. Staffs was nice.
Details
Reviews
Overall 8.2 Excellent
Based on 1,806 reviews
Location
9.5
Service
9.3
WiFi
8.7
Room
5.8
Breakfast
2.3
Wellness
0.0
Location
9.7
Service
9.5
Room
4.9
Comfort
4.2
Breakfast
2.2
Service
9.5
Location
9.5
Room
5.9
Comfort
4.9
Location
9.6
Service
9.4
Value
5.9
Room
5.2
Comfort
5.1
8.8 Excellent
Pros: Most everything was in close proximity to the hotel, and the staff were awesome!
Cons: No convient parking to unload luggage
10.0 Excellent
Pros: I loved the price we got for the room and it was smaller than in pictures cause that’s just what pictures do and everything in San Francisco is smaller than from where I’m from. The double windows for the corner room was everything.
Cons: Well the website said there was complimentary breakfast but apparently they don’t do it anymore even tho some of the sites say it does. But it’s cool.
8.3 Excellent
Pros: very central location on Union Square so eacy to get to everything. Staff at checkin were super friendly and helpful. Rooms were modest size but very clean. bathroom was old and dated with rust water marks coming down from bath taps but all clean. Shower was a bit poor in strength and you had to duck your head to get in the shower. .
Cons: brighter lighter rooms with a modern bathroom.
8.8 Excellent
Pros: The bed super comfy- and staff is extremely nice.
Cons:
6.7 Good
Pros: This is an older property and older properties do have their charm. The hotel does require taking a hard look at how to emphasize the positive and do a facelift on elevator, hallways, lobby and rooms. This will extend the appeal and client's perception that there is value obtained for the money spent.
Cons: the general appearance of elevator, lobby, hallways and room.
8.3 Excellent
Pros: Front desk crew were very helpful, courteous, and provided great service. We appreciated having our room upgraded for a better view without even requesting it.
Cons: The only problem was the lamp in our room was not plugged into the wall so we had poor lighting until we figured it out. Then we had to move the bed to get the outlet.
10.0 Excellent
Pros: Wildly comfy beds
Nice and quirky interior design and architecture
Sherry service is great touch
Cons:
3.0 Mediocre
Pros: The staff was good.
Cons: The room was small and crowded. The furniture was worn. The beds were in need of replacement. No air conditioning. The view outside my window was a direct view inside a dilapidated building. I feel I did not receive the value for the high price.
9.2 Excellent
Pros: Lovely old, but well looked after building, friendly staff, walking distance to Union Square, cable car, public transport. Found parking for $35 per day just around the corner. Room was comfortable, good view on tenth floor, price was reasonable comparatively.
Cons: Very minor comment - Coffee was provided in room but no milk/creamer, however there was hot tea and creamer (would prefer milk personally) in the lobby in the mornings. I wish they had told me that on arrival as we went out and bought milk!
6.0 Good
Pros: Location
Cons: Not as expected with quality of room.
9.6 Excellent
Pros: The hotel is in a great part of town - central to everything. It has quite a history, so be sure to ask the concierge about it. Everyone was very friendly and helpful, and the overall experience was memorable.
Cons: It was costly - and worth every penny.
8.3 Excellent
Pros: The location is awesome. Very close to Union Square. Staffs was nice.
Cons: The room is quite small. The carpet is very old. No AC.
A stay at Kensington Park Hotel places you in the heart of San Francisco, within a 5-minute drive of Moscone Convention Center and Pier 39. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in San Francisco? This hotel has facilities measuring 700 square feet (65 square meters), including a meeting room.
Hotel G is San Francisco. Located just steps from Union Squares best shopping and dining, this is home base for the quintessential modern San Francisco experience. With style to spare, Hotel G offers the perfect San Francisco getaway. Rub elbows with innovators, creators and others who value smart design in a location that is perfect for getting down to business and exploring the authentic San Francisco. We are not equipped with Bellman or luggage handling services. Too old school for G.
Overall 8.2 Excellent
Based on 1,549 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Okay
5.8
Pros: Location was great
Good
7.9
Excellent
10.0
Pros: Location
Okay
4.2
Pros: Location
Okay
4.2
Pros: Location
Excellent
10.0
Pros: Great location, very clean and modern with retro feel. Great sized room, comfortable bed bed good shower.
Excellent
10.0
Pros: Staff was very friendly and accommodating....and treated us very nicely
Good
6.7
Pros: Location and great bar next door
Excellent
9.1
Pros: Good location, near restaurants and stores. Valet service was good. Friendly staff. Comfrtoable bed, clean room.
Excellent
9.2
Pros: Good location.
Excellent
10.0
Pros: Very clean, nice design, good location
Excellent
9.2
Pros: Hotel G was in an excellent location, very central and easy to get around to all the major sightseeing attractions. The staff were all really friendly and helpful chatting to us about our day when we returned at night. We had two rooms (a great king and a greatest king) both were very large and spacious with adequate space in the bathroom. The rooms had everything you needed for a very comfortable stay. Very comfortable beds too !! We were in the 9th floor and didn’t experience any noise, definitely would stay again
Details
Reviews
Overall 8.2 Excellent
Based on 1,549 reviews
Location
9.2
Service
8.1
WiFi
7.6
Room
7.4
Value
6.6
Comfort
5.3
Amenities
4.6
Food
4.6
Breakfast
3.7
Location
9.1
Room
8.1
Service
7.6
Comfort
5.6
Amenities
5.1
Food
4.6
Breakfast
4.2
Location
8.8
Service
8.1
Cleanliness
7.4
Room
7.3
Value
6.6
Comfort
4.9
Amenities
3.8
Location
9.3
Service
7.6
Vibe
6.6
Value
6.6
Room
6.5
Comfort
4.9
Amenities
4.3
Room
6.9
5.8 Okay
Pros: Location was great
Cons: Staff were inattentive and often busy talking amongst themselves. Adjoining rooms aren’t sound proof and you can hear every detail going on in the room next to you - even when they go to the bathroom.
7.9 Good
Pros:
Cons: Single use plastic units of shampoo/body wash! Any decent hotel should have switched to big dispensers in every bathroom by now... not ecological for a hotel with such a good vibe otherwise
10.0 Excellent
Pros: Location
Cons: Parking is too expensive
4.2 Okay
Pros: Location
Cons: Crusty colored stains on our comforter, sheets that didn’t fit the bed and were not up to hotel standards, and a staff that never said hello or looked up when we walked in. No water or coffee in the lobby. The hotel condition was poor in common areas. Not worth the money.
4.2 Okay
Pros: Location
Cons: Stained comforters, unfriendly staff, run down facilities.
10.0 Excellent
Pros: Great location, very clean and modern with retro feel. Great sized room, comfortable bed bed good shower.
Cons:
10.0 Excellent
Pros: Staff was very friendly and accommodating....and treated us very nicely
Cons:
6.7 Good
Pros: Location and great bar next door
Cons: Tiny beds, unreliable and weak wifi, indifferent staff, poor bedding comfort
9.1 Excellent
Pros: Good location, near restaurants and stores. Valet service was good. Friendly staff. Comfrtoable bed, clean room.
Cons: Valet service is a bit slow. And snacks in room were tempting to eat but were not free.
9.2 Excellent
Pros: Good location.
Cons: Prices in SF in general are a bit over the top.
10.0 Excellent
Pros: Very clean, nice design, good location
Cons: Little bit small room
9.2 Excellent
Pros: Hotel G was in an excellent location, very central and easy to get around to all the major sightseeing attractions. The staff were all really friendly and helpful chatting to us about our day when we returned at night. We had two rooms (a great king and a greatest king) both were very large and spacious with adequate space in the bathroom. The rooms had everything you needed for a very comfortable stay. Very comfortable beds too !! We were in the 9th floor and didn’t experience any noise, definitely would stay again
Cons: Tiny counter space in bathroom
Hotel G is San Francisco. Located just steps from Union Squares best shopping and dining, this is home base for the quintessential modern San Francisco experience. With style to spare, Hotel G offers the perfect San Francisco getaway. Rub elbows with innovators, creators and others who value smart design in a location that is perfect for getting down to business and exploring the authentic San Francisco. We are not equipped with Bellman or luggage handling services. Too old school for G.
Take in the vibrant energy of this iconic Union Square hotel located in the heart of downtown San Francisco, just steps away from Chinatown and Nob Hill. Indulge in delectable dining, the finest shops in town and exceptional resort-style amenities.
Overall 8.1 Excellent
Based on 10,616 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Good
6.7
Pros: The view, big beds
Good
7.0
Pros: No free breakfast for us, but the coffee in the room was good. They were nice enough to move our room because the one we were assigned, although nicer than the one we ultimately got, was about a block away from the elevator and the view was depressing. My husband has a bad knee and we needed to be closer to the elevator. We had a view of the pool, which was okay.
Excellent
9.2
Pros: Location
Good
6.7
Pros: Location good for shopping area Limited options for breakfast and snacks Hotel images showing pool etc not true reflection Housekeeping was hit and miss - some days teas/coffees and bathroom supplies replaced but not others Stayed in one bedroom suite for 2 xA and 2 kids - anything less would’ve been very cramped
Excellent
10.0
Pros: Quick, professional, friendly service
Good
7.0
Pros: Clean room, large TV
Okay
5.4
Pros: Overall a good hotel, but you get the feeling it's seen better days. Impersonal, big, and a bit old.
Excellent
8.8
Pros: The room was quiet and well appointed. It had everything you need including a refrigerator. Loved the location; right in the heart of Union Square.
Excellent
10.0
Pros: Staff Location View Room Bad It was my husband birthday. Management presented a spacial gift for him.
Excellent
10.0
Pros: Excellent value
Excellent
10.0
Pros: Service staff was very responsive and helpful..
Okay
5.4
Pros: Modern and clean
Details
Reviews
Overall 8.1 Excellent
Based on 10,616 reviews
Bar
8.9
Wellness
8.8
Location
8.5
Cleanliness
7.0
Service
7.0
Room
7.0
Pool
6.6
Food
6.3
Vibe
6.1
Comfort
5.1
Breakfast
5.0
WiFi
4.8
Value
2.9
Bar
9.0
Wellness
9.0
Location
8.4
Service
7.4
Cleanliness
7.0
Room
6.3
Food
6.3
Pool
6.1
Vibe
5.1
Breakfast
4.6
Comfort
4.4
WiFi
3.0
Value
2.1
Location
7.9
Service
7.1
Room
6.5
Food
6.5
Cleanliness
6.4
Amenities
6.2
Pool
5.8
Vibe
5.3
Comfort
5.1
Breakfast
5.0
WiFi
3.3
Value
2.8
Location
8.7
Cleanliness
7.4
Service
7.4
Room
6.8
Food
6.6
Comfort
5.7
Vibe
5.5
Breakfast
5.2
Value
3.2
Location
8.9
Service
6.7
Cleanliness
6.6
Room
6.4
Food
6.4
Vibe
5.7
Comfort
5.3
Breakfast
4.5
Value
2.8
6.7 Good
Pros: The view, big beds
Cons: The herb n kitchen was too expensive. A lady at the check in very unhelpful.
7.0 Good
Pros: No free breakfast for us, but the coffee in the room was good. They were nice enough to move our room because the one we were assigned, although nicer than the one we ultimately got, was about a block away from the elevator and the view was depressing. My husband has a bad knee and we needed to be closer to the elevator. We had a view of the pool, which was okay.
Cons: Unfortunately, you see a lot of homelessness close to the hotel.
9.2 Excellent
Pros: Location
Cons: Could have been cleaner
6.7 Good
Pros: Location good for shopping area Limited options for breakfast and snacks Hotel images showing pool etc not true reflection Housekeeping was hit and miss - some days teas/coffees and bathroom supplies replaced but not others Stayed in one bedroom suite for 2 xA and 2 kids - anything less would’ve been very cramped
Cons: Very busy hotel and therefore staff seemed brusque and busy all the time - they seemed too rushed to really assist you
10.0 Excellent
Pros: Quick, professional, friendly service
Cons:
7.0 Good
Pros: Clean room, large TV
Cons: $60 parking fee, located in a less desirable part of the city, was given view of adjacent building.
5.4 Okay
Pros: Overall a good hotel, but you get the feeling it's seen better days. Impersonal, big, and a bit old.
Cons: The location, even though it's central, is located on an ugly street, a lot of bums and hookers by night.
8.8 Excellent
Pros: The room was quiet and well appointed. It had everything you need including a refrigerator. Loved the location; right in the heart of Union Square.
Cons: The bathroom floor did not look clean
10.0 Excellent
Pros: Staff Location View Room Bad It was my husband birthday. Management presented a spacial gift for him.
Cons:
10.0 Excellent
Pros: Excellent value
Cons:
10.0 Excellent
Pros: Service staff was very responsive and helpful..
Cons: Outside noises..at all times it seemed..
5.4 Okay
Pros: Modern and clean
Cons: After I had checked out and settled my bill in full they continued to block my credit card with $1000 and this is still outstanding 4 days later after asking them to remove this
Take in the vibrant energy of this iconic Union Square hotel located in the heart of downtown San Francisco, just steps away from Chinatown and Nob Hill. Indulge in delectable dining, the finest shops in town and exceptional resort-style amenities.
Equilibrium is overrated. Were told to find balance and seek everything in moderation, but in realitylife is a lot more fun and interesting when lived slightly off-center every so often than spot-on one hundred percent of the time. Hotel Vertigo invites each guest to renew their sense of wonder and imagination by shifting their perspective slightly askew - to get caught in the whirl of hip and playful style, fun and at-your-whim service. The 102-room boutique hotel is renowned for its simplicity and admired for its unique character. This non-smoking hotel playfully feeds of the style of Hitchcock's classic movie, "Vertigo." With rich wood furnishings highlighted with cream and orange accents, it is well suited for families, leisure and business travelers alike. Situated in the lower Nob HIll pocket of Downtown San Francisco, the convenient location provides easy access to many of the city's top attractions and destinations. Just steps away from the world famous San Francisco Cable Cars, Union Square, and the Theatre District.
Overall 8.2 Excellent
Based on 1,177 reviews
All reviews
- All reviews
- Families
- Couples
- Business
Mediocre
2.5
Pros: Location is 15 mnts from union square, the only thing acceptable about this hotel. Manager is a nice and professional guy. Looking at the reviews, I don’t understand the 4 stars standard for some people, when you book a 4 stars hotel you expect something fancy, clean, well decorated, nice lobby... I haven’t seen any of those in the hotel, if it was one star or two stars with 30% of the price, I would have said it’s excellent.
Excellent
9.6
Pros: The interior courtyard made our room very isolated from street and city noises. Also, the building itself was well constructed to prevent noises. Loved that the in-room fridge was inside a cabinet which also kept things quiet.
Good
7.1
Pros: Large room
Excellent
9.6
Pros: Very clean and comfortable. Would absolutely stay here again.
Excellent
9.0
Pros: Smaller. Close to enough to the venue but far enough away to feel safe. Comfy enough bed.
Okay
5.8
Pros: Location is not bad. Clean. Friendly staff
Excellent
8.3
Pros: Friendly staff , clean spacious room
Excellent
9.2
Good
7.9
Pros: It is very close to union square just in the middle of the city it has a public parking close 25$ per night which is good.
Excellent
8.0
Pros: We love how roomy the place was and the staff was great.
Excellent
8.0
Pros: Rooms were big, quiet, and pleasant staff were always ready to help with any needs.
Excellent
9.2
Details
Reviews
Overall 8.2 Excellent
Based on 1,177 reviews
Service
9.2
Location
9.0
WiFi
8.0
Room
7.4
Food
4.7
Breakfast
3.9
Service
9.5
Location
8.7
Room
7.8
Comfort
7.2
Breakfast
3.5
Location
9.1
Service
8.8
Room
7.5
Vibe
6.9
Amenities
5.5
Breakfast
3.9
Service
9.3
Location
9.2
Room
6.2
Comfort
5.8
2.5 Mediocre
Pros: Location is 15 mnts from union square, the only thing acceptable about this hotel. Manager is a nice and professional guy. Looking at the reviews, I don’t understand the 4 stars standard for some people, when you book a 4 stars hotel you expect something fancy, clean, well decorated, nice lobby... I haven’t seen any of those in the hotel, if it was one star or two stars with 30% of the price, I would have said it’s excellent.
Cons: Hotel is outdated, decoration is a mess. I’ll start with lobby till up the room: Lobby is big, a few couches, some are colorful some are modern but not compatible with each other. Other then the furniture the lobby needs painting, cleaning and renovation. Elevator: slowest elevator I ever saw in a hotel, if you don’t have luggage, you would loose patience and take the stairs. Once in the elevator, you would think it’s the first elevator that we built, walls need paining, buttons need to be changed, the whole elevator needs to be changed. Once in the room, the room floor is carpeted with a dark brown color, awful. The floor is not straight at all, just like the roads in San Francisco, lots of ups and downs, watch out for your coins, you let one falls, you will have to catch it before it rolls till union square. You have a bed lamp with the shape of horse head, nothing to do with the rest of the room decoration, probably they got a bunch of them at a good price, or probably someone likes horses. The room is not at all soundproof, you can hear people in the hallway, doors shutting. When you open the bathroom door, it will automatically hit the room door, which will wake up the people next door. Room has a window with Neighbour’s view, so you will have to close the curtain all the time. You have an iron board, however when you open it, good luck closing it back, irony if you keep it open so room service will close it, you’re wrong, they will keep it open and place it in the middle of the room. You have 2 phones in your room, they both do the same thing, I do not know why there are 2, maybe they come with the horses head lamp. You have a tv in the room, with the cables all visible on the wall. You have 2 bottles outside the fridge, in any hotel what’s outside the mini bar is complimentary, however in this hotel, the 2 small bottles are for 3 dollars each, you can buy the same in the shop next to the hotel for 25 cents each.
9.6 Excellent
Pros: The interior courtyard made our room very isolated from street and city noises. Also, the building itself was well constructed to prevent noises. Loved that the in-room fridge was inside a cabinet which also kept things quiet.
Cons: The hotel cafe was closed down. It wasn't clear why and we didn't ask. The flip side was that it gave us a chance to support a nearby coffee shop (Cup o Joe) and a separate restaurant for breakfast (Han's). Both were probably better than what the coffee shop would have been.
7.1 Good
Pros: Large room
Cons: There is no breakfast
9.6 Excellent
Pros: Very clean and comfortable. Would absolutely stay here again.
Cons:
9.0 Excellent
Pros: Smaller. Close to enough to the venue but far enough away to feel safe. Comfy enough bed.
Cons: No fee coffee in lobby.
5.8 Okay
Pros: Location is not bad. Clean. Friendly staff
Cons: No air conditioner, pretty hot in the room. Poor sound isolation- can hear everything next door people saying or doing.
8.3 Excellent
Pros: Friendly staff , clean spacious room
Cons: Elevators a bit slow, no pool and no breakfast.
9.2 Excellent
Pros:
Cons: Room can get stuffy if the weather is warm
7.9 Good
Pros: It is very close to union square just in the middle of the city it has a public parking close 25$ per night which is good.
Cons: They don’t give you any compliment not even one bottle of water it has 2 bottles in the room if you drink one is 3$!!!
8.0 Excellent
Pros: We love how roomy the place was and the staff was great.
Cons: We wish the location was closer to Union Square.
8.0 Excellent
Pros: Rooms were big, quiet, and pleasant staff were always ready to help with any needs.
Cons: Parking is a bit of a pain, but that's just the city in general.
9.2 Excellent
Pros:
Cons: How humid the rooms would get because the ventilation wasnt as good
Equilibrium is overrated. Were told to find balance and seek everything in moderation, but in realitylife is a lot more fun and interesting when lived slightly off-center every so often than spot-on one hundred percent of the time. Hotel Vertigo invites each guest to renew their sense of wonder and imagination by shifting their perspective slightly askew - to get caught in the whirl of hip and playful style, fun and at-your-whim service. The 102-room boutique hotel is renowned for its simplicity and admired for its unique character. This non-smoking hotel playfully feeds of the style of Hitchcock's classic movie, "Vertigo." With rich wood furnishings highlighted with cream and orange accents, it is well suited for families, leisure and business travelers alike. Situated in the lower Nob HIll pocket of Downtown San Francisco, the convenient location provides easy access to many of the city's top attractions and destinations. Just steps away from the world famous San Francisco Cable Cars, Union Square, and the Theatre District.
Experience the cosmopolitan charm of San Francisco at Parc 55. Our location allows access to the city’s most vibrant neighborhoods, each with a distinct personality: Union Square, Mid-Market, Fisherman’s Wharf, North Beach, Chinatown, Japan Town, SOMA and the Mission. Parc 55 puts you in the heart of San Francisco's best shopping, dining, entertainment and more. As part of the Hilton family of hotels, we understand the importance of quality and consistency, and value the loyalty of our returning guests. Combining top-of-the-line amenities and facilities with a boutique heart, Parc 55 offers personal connections through thoughtful service and attention to detail.
Overall 8.0 Excellent
Based on 2,469 reviews
All reviews
- All reviews
Good
7.1
Pros: Bed was comfortable. Easy access to shopping.
Excellent
10.0
Pros: The view was probably the best. Plus HBO on tv. Also a lot of food close by
Good
7.1
Pros: The view was amazing, they always provide clean towels
Good
7.9
Pros: I loved the view.
Good
7.9
Pros: NO FREE WIFI, you have to pay for it. Its only free in public areas of the building. Rooms are standard and comfortable like any other Hilton.
Excellent
9.2
Pros: The rooms were very large and the location is close to the cable car and shops
Good
6.8
Good
7.5
Pros: Views from 28 floor over the city were wonderful.
Excellent
8.8
Pros: Location was great.
Excellent
9.0
Pros: the price was right
Excellent
10.0
Pros: The staff were outstanding
Good
6.3
Okay
5.7
Pros: Convenient location, clean room with a comfortable bed.
Good
7.7
Pros: We loved the 23rd floor and the view from our room. We could see the parade and crowds from above instead of joining in on the giants parade. We also felt the bed was very comfortable and the room was quiet with relatively little street noise.
Good
6.7
Pros: The staff at the Hotel was extremely helpful and accommodating. Especially your front desk reservation clerck and the bell desk.
Good
7.7
Pros: Good location and good nice hotel
Good
7.7
Pros: Its in a great location downtown.
Good
7.2
Pros: Great location, accommodation comfortable, staff helpful and professional
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Cons: $self.cons
Excellent
8.0
Pros: The staff were very friendly and helpful without being intrusive.Received a free upgrade to a suite without even asking which really made our trip! I have already recommended this hotel to colleagues!
Excellent
8.0
Pros: We only had a short stay - stopover of 2 days as we were on route to Canada. Close proximity to Union Square / Cable Car and city shopping and ofcourse the easy access from SFO Airport via the BART. $10 return trip each was a steel. Hotel staff excellent. Room was perfect - high floor with views and the bestest 2 x Queens - very very comfortable
Excellent
8.0
Pros: location was very good. people were very friendly
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Excellent
8.0
Pros: Good location, friendly staff
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Cons: $self.cons
Details
Reviews
Overall 8.0 Excellent
Based on 2,469 reviews
Cleanliness
8.3
Comfort
8.2
Location
8.9
Services
7.9
Staff
8.0
Value for money
6.9
7.1 Good
Pros: Bed was comfortable. Easy access to shopping.
Cons: paid $50 for 2 scrambled eggs + bacon! I would recommend coffee available by 5:00am. Homeless people urinating right outside the door! Gross!
10.0 Excellent
Pros: The view was probably the best. Plus HBO on tv. Also a lot of food close by
Cons: I felt bad for all the homeless people that live on the outside on the streets. It would be better if they had a pool besides the one across the street.
7.1 Good
Pros: The view was amazing, they always provide clean towels
Cons: The sheets were wet at times, with random hair on them the hotel is not too up to date. They do not have room service they charge so much for parking the vehicle there a night.
7.9 Good
Pros: I loved the view.
Cons: The bananas cost $2.50 per banana. Very expensive breakfast.
7.9 Good
Pros: NO FREE WIFI, you have to pay for it. Its only free in public areas of the building. Rooms are standard and comfortable like any other Hilton.
Cons: Charges for WIFI. The hotel is in the TENDERLOIN area which is not a good area, must avoid walking in shady areas.
9.2 Excellent
Pros: The rooms were very large and the location is close to the cable car and shops
Cons:
6.8 Good
Pros:
Cons: overnight parking is very expensive
7.5 Good
Pros: Views from 28 floor over the city were wonderful.
Cons: Restaurant could have been better quality and cheaper - especially the breakfast. Much better to go outside hotel and find local diners for breakfast/brunch.
8.8 Excellent
Pros: Location was great.
Cons: Parking was expensive. Breakfast was very expensive.
9.0 Excellent
Pros: the price was right
Cons: no parking nearby
10.0 Excellent
Pros: The staff were outstanding
Cons: No
6.3 Good
Pros:
Cons: Valet parking was $80 way too much
5.7 Okay
Pros: Convenient location, clean room with a comfortable bed.
Cons:
7.7 Good
Pros: We loved the 23rd floor and the view from our room. We could see the parade and crowds from above instead of joining in on the giants parade. We also felt the bed was very comfortable and the room was quiet with relatively little street noise.
Cons: We were not happy with the additional 120.00 U.S. added to our bill. According to Booking.com, we were quoted 798.00 for the 4 nights. On our print out, it stated "total costs" 798.00. Nowhere did it state that there would be an additional 120 added. We would never use your website again.
6.7 Good
Pros: The staff at the Hotel was extremely helpful and accommodating. Especially your front desk reservation clerck and the bell desk.
Cons:
7.7 Good
Pros: Good location and good nice hotel
Cons:
7.7 Good
Pros: Its in a great location downtown.
Cons:
7.2 Good
Pros: Great location, accommodation comfortable, staff helpful and professional
8.0 Excellent
Pros: The staff were very friendly and helpful without being intrusive.Received a free upgrade to a suite without even asking which really made our trip! I have already recommended this hotel to colleagues!
Cons: No
8.0 Excellent
Pros: We only had a short stay - stopover of 2 days as we were on route to Canada. Close proximity to Union Square / Cable Car and city shopping and ofcourse the easy access from SFO Airport via the BART. $10 return trip each was a steel. Hotel staff excellent. Room was perfect - high floor with views and the bestest 2 x Queens - very very comfortable
Cons: Not a thing - was just perfect and I would stay again, actually I would go out of my way to stay there again
8.0 Excellent
Pros: location was very good. people were very friendly
8.0 Excellent
Pros: Good location, friendly staff
Experience the cosmopolitan charm of San Francisco at Parc 55. Our location allows access to the city’s most vibrant neighborhoods, each with a distinct personality: Union Square, Mid-Market, Fisherman’s Wharf, North Beach, Chinatown, Japan Town, SOMA and the Mission. Parc 55 puts you in the heart of San Francisco's best shopping, dining, entertainment and more. As part of the Hilton family of hotels, we understand the importance of quality and consistency, and value the loyalty of our returning guests. Combining top-of-the-line amenities and facilities with a boutique heart, Parc 55 offers personal connections through thoughtful service and attention to detail.
With a stay at Hotel Union Square, you'll be centrally located in San Francisco, steps from Powell and Market Cable Car Turnaround and 2 minutes by foot from Westfield San Francisco Centre. Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk.
Overall 7.5 Good
Based on 2,111 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
8.3
Pros: Good central location, pleasant happy hour with music. Comfortable beds and slept well despite overlooking noisy cable car.
Good
6.3
Pros: It was very central so good location.
Excellent
10.0
Pros: Great location . Very friendly staff! Tom was so nice & helpful . The room was very big we have stayed there many times in different rooms
Mediocre
3.8
Pros: Staff
Good
6.3
Pros: The staff are very polite and helpful Guitarist and wine in the evening is a nice added touch
Good
6.3
Pros: location
Good
7.9
Pros: Very convenient- accessibility is good
Poor
1.0
Pros: Location was good.
Excellent
8.3
Pros: No frills. Value for money. The location is fantastic. This is definitely the neighbourhood to stay in.
Good
7.9
Pros: Location
Poor
1.0
Pros: Location.
Good
6.7
Pros: Close to all the major attractions, busy area with lots of shopping.
Details
Reviews
Overall 7.5 Good
Based on 2,111 reviews
Bar
9.5
Location
9.0
Service
8.6
WiFi
8.1
Cleanliness
6.0
Room
4.7
Amenities
4.4
Comfort
3.0
Wellness
2.3
Breakfast
1.9
Bar
9.6
Location
8.9
Service
8.8
Cleanliness
6.4
Room
4.8
Amenities
3.8
Comfort
3.0
Bar
9.6
Location
9.1
Service
8.9
Cleanliness
5.7
Amenities
4.7
Room
3.6
Comfort
2.7
Location
9.2
Service
8.9
Value
5.8
Room
3.6
Comfort
2.9
Location
8.9
8.3 Excellent
Pros: Good central location, pleasant happy hour with music. Comfortable beds and slept well despite overlooking noisy cable car.
Cons:
6.3 Good
Pros: It was very central so good location.
Cons: Very cramped rooms and dreadful hotel furniture all chipped and mismatched. Bathroom needs updating. Bath was scratched and wore so would not want to bathe in it.
10.0 Excellent
Pros: Great location . Very friendly staff! Tom was so nice & helpful . The room was very big we have stayed there many times in different rooms
Cons: Nothing
3.8 Mediocre
Pros: Staff
Cons: Too small room no gym no laundry too expensive
6.3 Good
Pros: The staff are very polite and helpful Guitarist and wine in the evening is a nice added touch
Cons: Overall we were extremely disappointed with our stay, we booked this hotel based on the images on booking.com, we relocated to 3 rooms during our 1 night stay and all 3 rooms did not look like any of the photos. Our first room smelt really mouldy and had no windows which I have never known in a hotel, we were then relocated upstairs which had the same issue then into a completely new room. The room we ended up staying in was very small and the bathroom was mouldy. This was our most expensive stay whilst on our honeymoon travelling around America and I’ve got to say it was one of the worst hotels we stayed in, it’s not modern (as per booking.com images), it’s smelly, expensive, mouldy and in desperate need of TLC.
6.3 Good
Pros: location
Cons: room small and hot, cramped, no window, no place to put anything
7.9 Good
Pros: Very convenient- accessibility is good
Cons:
1.0 Poor
Pros: Location was good.
Cons: The $30 per person fee on top of the room charge to use the gym ( there is none at this hotel), drink water, use the internet and attend the wine social. The actual price was basically the same as staying in the nearby Hilton. Very noisy .
8.3 Excellent
Pros: No frills. Value for money. The location is fantastic. This is definitely the neighbourhood to stay in.
Cons: Room looked modern and fresh in pictures. In reality, it was a little tired. The air-conditioning was a mobile unit (not built-in) and wasn't enough to cool the room during hot summer days. The "mini-bar" was just an empty fridge.
7.9 Good
Pros: Location
Cons: It was very noisy at night
1.0 Poor
Pros: Location.
Cons: The problem was that the card reader battery gave out, therefore my hotel card was not accepted and this led to me being locked out of my room for several hours.
6.7 Good
Pros: Close to all the major attractions, busy area with lots of shopping.
Cons: Small rooms, washroom was tiny with 0 ventilation. Room itself was tiny with no proper ventilation. Room felt cramped for a queen bed.
With a stay at Hotel Union Square, you'll be centrally located in San Francisco, steps from Powell and Market Cable Car Turnaround and 2 minutes by foot from Westfield San Francisco Centre. Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk.
With a stay at Hotel Diva, you'll be centrally located in San Francisco, steps from SHN Curran Theatre and 7 minutes by foot from Westfield San Francisco Centre. Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk.
Overall 7.4 Good
Based on 1,742 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
9.0
Pros: The room wsas spacious and fairly well appointed.
Okay
5.8
Pros: The staff was very welcoming. It is connected to a Starbucks and centrally located on your block away from Union Square.
Excellent
8.3
Pros: The staff was gracious and helpful, the style was modern and sleek, the in-room amenities were awesome, and the branding was en-pointe! We felt like it was a good value, and were it not for the insane amount of construction in the area, would have been an ideal location.
Mediocre
3.0
Pros: Location and my little secluded room was quiet
Excellent
8.3
Pros: Cleanliness of room and location.
Good
7.5
Pros: Room was quite and clean
Okay
5.4
Pros: Close to Union Square and Moscone
Okay
4.2
Pros: Location
Excellent
10.0
Pros: Location. It Suited me perfectly.
Excellent
8.3
Pros: Good location and nice and welcoming staff, who were always there to help. My special thanks and gratitude to the security guard Bryan - his knowledge about the city and professional work attitude above any praises.
Mediocre
3.8
Pros: Location
Mediocre
3.3
Details
Reviews
Overall 7.4 Good
Based on 1,742 reviews
Bar
9.0
Location
9.0
Service
8.9
Food
8.7
WiFi
7.4
Cleanliness
6.3
Room
5.7
Value
5.1
Comfort
4.2
Amenities
3.7
Breakfast
1.8
Service
9.2
Location
8.7
Cleanliness
6.3
Room
5.3
Amenities
4.0
Comfort
3.5
Food
8.9
Location
8.9
Service
8.3
Cleanliness
6.1
Room
4.8
Value
4.6
Comfort
4.1
Amenities
3.8
Location
8.8
Service
8.5
Room
5.5
Value
5.4
Amenities
3.8
Location
9.2
Service
9.0
Value
4.9
Room
4.7
9.0 Excellent
Pros: The room wsas spacious and fairly well appointed.
Cons: The interior hallways have now reached the point that the Hotel Diva looks like a drag queen that has been through a fight with a mountain lion. Time to spruce up the interior folks and keep the Diva looking divine.
5.8 Okay
Pros: The staff was very welcoming. It is connected to a Starbucks and centrally located on your block away from Union Square.
Cons: This is an older property and they did a poor job of modernizing it. Cheap inexpensive hardware and modern flares to make it look like a new hotel. In reality it’s pretty run down and poorly maintained. Additionally not that this is the hotels fault however the transient problem in San Francisco it’s just getting progressively worse. There was a man laying face down in the middle of the walkway just in front of the hotel.
8.3 Excellent
Pros: The staff was gracious and helpful, the style was modern and sleek, the in-room amenities were awesome, and the branding was en-pointe! We felt like it was a good value, and were it not for the insane amount of construction in the area, would have been an ideal location.
Cons: It's a little cramped, which is more a function of the price of real estate in San Francisco. There was some damage to walls, and it smelled a little water damaged, but there were clearly improvements in progress.
3.0 Mediocre
Pros: Location and my little secluded room was quiet
Cons: To think that for the same price that night I could have stayed at the St Francis. No comparison the St Francis is far superior.
8.3 Excellent
Pros: Cleanliness of room and location.
Cons: Noise from the hallway. Doors closing woke me up several times
7.5 Good
Pros: Room was quite and clean
Cons:
5.4 Okay
Pros: Close to Union Square and Moscone
Cons: The street was not safe and intimidating
4.2 Okay
Pros: Location
Cons: Dirty place. Not a 4 stars hotel
10.0 Excellent
Pros: Location. It Suited me perfectly.
Cons:
8.3 Excellent
Pros: Good location and nice and welcoming staff, who were always there to help. My special thanks and gratitude to the security guard Bryan - his knowledge about the city and professional work attitude above any praises.
Cons: The rooms are old and need urgent renovation. The hotel operates since 50s I believe, and some bad smell is there, especially on 6th floor. for the hotel’s credit, when I complained about that I was immediately offered a room change and new room was good.
3.8 Mediocre
Pros: Location
Cons: Be careful with the amounts charged to you, upon arrival and check the check-out very well. The money that will be taken from me at the beginning has not yet been received and by the hotel they have not given any solutions in this regard / they pass the brown money to the management of the banks, which is not true. Beware.
3.3 Mediocre
Pros:
Cons: Definitely does not match the photos. Horribly dated on the inside.
With a stay at Hotel Diva, you'll be centrally located in San Francisco, steps from SHN Curran Theatre and 7 minutes by foot from Westfield San Francisco Centre. Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk.
Tucked in a charming landmark dating back to 1908, Villa Florence is an Italian-inspired oasis of hospitality in the heart of bustling San Francisco. Just steps from Union Square and the Powell Street Cable Car Line, this 189-room boutique retreat delivers the quintessential San Francisco experience. From the moment of arrival, guests are captivated by “The Lady In the Lobby,” an awe-inspiring portrait that anchors the hotel’s Renaissance sensibility and inspires guests’ love affair with San Francisco. Understated and elegant, this modern urban oasis captures its namesake city’s very essence, in details large and small.
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Overall 7.3 Good
Based on 2,402 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
8.8
Pros: Only had complimentary coffee and Danish - breakfast package too expensive for what was on offer
Excellent
9.6
Pros: Comfy pillows, clean room, good elevator, easy checkout. Good central location.
Excellent
9.6
Pros: Room design was unique, plenty of lighting and right in the middle of the shopping strip. Also very close and easy walk to the convention center. Staff are warm and welcoming. I love the location to my favorite stores. I was RIGHT NEXT to everything I wanted to shop at! Walgreens is next door also for groceries and quick food. Very, very convenient and clean.
Good
6.7
Pros: Room was big enough, even if the one I booked was not available due to technical issues, but receptionist gave me another big room with a discount. Bathroom big enough. Location is great as Union Square is 5 seconds away by walk.
Mediocre
3.0
Pros: The location on the cable car line was great. Plenty of great places to walk to and eat and shop.
Good
7.5
Excellent
8.8
Pros: Very central location. Provide complimentary danish and coffee.
Mediocre
3.3
Pros: Given a room that was not the size ordered. Asked for a two doubles, as requested, but told they could not accommodate me. I was given the choice of paying more or just suffering with their mistake.
Excellent
8.8
Pros: Staff were very friendly and attentive. Location was good the breakfasts first class
Mediocre
3.8
Pros: Location.
Okay
5.0
Pros: Location
Good
6.0
Pros: Location was ideal. Lobby decor was cute.
Details
Reviews
Overall 7.3 Good
Based on 2,402 reviews
Location
9.2
Service
7.6
Food
6.2
Vibe
5.3
Room
5.1
Cleanliness
4.8
WiFi
4.8
Value
4.4
Breakfast
4.2
Amenities
3.9
Wellness
3.8
Comfort
3.7
Location
8.8
Service
8.4
Vibe
5.3
Cleanliness
4.7
Value
4.5
Amenities
4.3
Room
4.3
Breakfast
4.2
Comfort
2.9
WiFi
2.4
Location
9.3
Bar
7.9
Service
7.9
Room
5.5
Cleanliness
5.3
Value
4.8
Vibe
4.6
Breakfast
4.2
Comfort
4.1
Amenities
3.9
Location
9.3
Service
7.9
Cleanliness
5.4
Room
5.2
Comfort
4.3
Amenities
4.1
Location
9.3
Service
7.1
Cleanliness
4.7
Value
4.4
Vibe
4.1
Amenities
3.8
Room
3.7
Comfort
3.3
8.8 Excellent
Pros: Only had complimentary coffee and Danish - breakfast package too expensive for what was on offer
Cons: Air conditioner in my room was faulty. Nice accommodation but expensive for what it was - but that's San Francisco for you!
9.6 Excellent
Pros: Comfy pillows, clean room, good elevator, easy checkout. Good central location.
Cons: I hate paying an amenity fee for something I don't want or use. $30 plus tax is not nothing. I don't drink so I don't want that free glass of wine anyway. I'd rather a bottled water or soda if it was offered.
9.6 Excellent
Pros: Room design was unique, plenty of lighting and right in the middle of the shopping strip. Also very close and easy walk to the convention center. Staff are warm and welcoming. I love the location to my favorite stores. I was RIGHT NEXT to everything I wanted to shop at! Walgreens is next door also for groceries and quick food. Very, very convenient and clean.
Cons: The noise outside! It was terrible trying to sleep my first night. I could hear the musicians on the streets with their drums and music; the trolley was loud also; people randomly screaming and yelling. I could hear EVERYTHING even though I was on the 4th floor but my room was right above the main street
6.7 Good
Pros: Room was big enough, even if the one I booked was not available due to technical issues, but receptionist gave me another big room with a discount. Bathroom big enough. Location is great as Union Square is 5 seconds away by walk.
Cons: It is impossible to sleep well as there is no way to have darkness in the room (curtains are not usable). Moreover the walls are very thin and starting from 6am you start hearing everything happening on the street. A real nightmare if you need to rest well.
3.0 Mediocre
Pros: The location on the cable car line was great. Plenty of great places to walk to and eat and shop.
Cons: The service was shockingly poor. Look waits to check in check out. Long wait for bellboy help to get luggage out of check in. Multiple errors on bill. Just seemed very low competence employee levels.
7.5 Good
Pros:
Cons: The young man failed to give me a receipt I had to go back to the front desk and request a paper receipt. Villa Florence staff charged my credit card for my stay 5 hours after I paid cash. I pre paid the room fee at the time of check in. They charged the $100.00 fee plus the full amount for the room after I checked in and paid cash in full.
8.8 Excellent
Pros: Very central location. Provide complimentary danish and coffee.
Cons: Noisy outside.
3.3 Mediocre
Pros: Given a room that was not the size ordered. Asked for a two doubles, as requested, but told they could not accommodate me. I was given the choice of paying more or just suffering with their mistake.
Cons: They could care less!
8.8 Excellent
Pros: Staff were very friendly and attentive. Location was good the breakfasts first class
Cons:
3.8 Mediocre
Pros: Location.
Cons: Beds presumably for 2 people could no way fit 2 people.
5.0 Okay
Pros: Location
Cons: Room too small, toilers small, overall is not a 4 star hotel
6.0 Good
Pros: Location was ideal. Lobby decor was cute.
Cons: We were given a handicapped room without our knowledge so that was disappointing. No natural light or view whatsoever. And the toilet wouldn’t flush by the morning. Also, they ran out of danishes pretty early.
Tucked in a charming landmark dating back to 1908, Villa Florence is an Italian-inspired oasis of hospitality in the heart of bustling San Francisco. Just steps from Union Square and the Powell Street Cable Car Line, this 189-room boutique retreat delivers the quintessential San Francisco experience. From the moment of arrival, guests are captivated by “The Lady In the Lobby,” an awe-inspiring portrait that anchors the hotel’s Renaissance sensibility and inspires guests’ love affair with San Francisco. Understated and elegant, this modern urban oasis captures its namesake city’s very essence, in details large and small.
With a stay at Hotel Whitcomb, you'll be centrally located in San Francisco, steps from Orpheum Theater and 5 minutes by foot from Asian Art Museum of San Francisco. Featured amenities include a computer station, express check-in, and express check-out. Planning an event in San Francisco? This hotel has facilities measuring 17000 square feet (1579 square meters), including conference space.
Overall 6.7 Good
Based on 6,059 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Good
7.9
Pros: The room was clean. I booked a King size room but at check in switched to 2 doubles so I could have a quieter room not on the street sides. Unfortunately, there is a 3:00am garbage dumpster pick up & drop off daily in the driveway next door. No fault of the hotel, just something to know. My AC worked well but very noisy clunking on & off. I stayed to visit family so the location worked well for me. Requesting a free coffee machine & set up for the room worked well. Walgreens is nearby for cereal bars to have a light bite in the morning. Market is also a block away & has many take away or eat in options. Check out their back alley, sitting area shared with Twitter. Walking to the Hayes area for restaurants is easy. Continue on & Alamo Square with the "painted ladies" is up a few blocks. I never felt unsafe walking back to the hotel from Van Ness Ave. in the evening, not sure I would walk any further though. Lobby always had security although the elevator did not require any to access.
Mediocre
3.3
Good
7.5
Pros: It's a great old building, which is surprisingly well taken care of. Big rooms, clean bathrooms, huge HDTV. Good wifi.
Okay
5.0
Pros: I liked the lady at the front counter, I liked the Starbucks in the lobby
Mediocre
2.9
Pros: Nothing
Excellent
8.8
Pros: Location is good, very near a BART stop. Room was large and spacious, high ceilings. Big TV, at least 50" and a samsung too. Very clean bathroom, starting to look a little tired, but well maintained.
Okay
5.0
Okay
5.8
Pros: Friendly desk staff.
Mediocre
2.5
Good
7.0
Pros: The location and staff met our needs perfectly for going to three different plays nearby walking distance, since the Orpheum is right across the street.
Okay
4.6
Poor
1.0
Pros: Terrible location. No Parking. 0, Zero star.
Details
Reviews
Overall 6.7 Good
Based on 6,059 reviews
Location
7.2
Service
6.5
Vibe
5.4
Food
5.2
Cleanliness
4.8
Value
4.8
WiFi
4.6
Room
4.3
Bar
3.9
Comfort
3.7
Breakfast
3.0
Location
6.9
Service
6.8
Vibe
5.3
Food
4.7
Cleanliness
4.6
Room
4.1
Value
3.7
Comfort
3.3
Bar
3.2
Breakfast
3.0
Vibe
5.9
Room
5.9
Location
5.9
Service
5.5
Value
4.6
Cleanliness
4.1
WiFi
3.6
Breakfast
3.3
Location
6.8
Service
6.0
Value
4.8
Cleanliness
4.7
Room
4.5
Food
4.3
Comfort
4.0
Vibe
4.0
Wellness
3.7
WiFi
2.2
Service
7.1
Location
7.1
Cleanliness
5.1
Value
4.7
Vibe
4.6
Room
3.8
7.9 Good
Pros: The room was clean. I booked a King size room but at check in switched to 2 doubles so I could have a quieter room not on the street sides. Unfortunately, there is a 3:00am garbage dumpster pick up & drop off daily in the driveway next door. No fault of the hotel, just something to know. My AC worked well but very noisy clunking on & off. I stayed to visit family so the location worked well for me. Requesting a free coffee machine & set up for the room worked well. Walgreens is nearby for cereal bars to have a light bite in the morning. Market is also a block away & has many take away or eat in options. Check out their back alley, sitting area shared with Twitter. Walking to the Hayes area for restaurants is easy. Continue on & Alamo Square with the "painted ladies" is up a few blocks. I never felt unsafe walking back to the hotel from Van Ness Ave. in the evening, not sure I would walk any further though. Lobby always had security although the elevator did not require any to access.
Cons: The bathroom really needs a remodel. The shower head is way too low, although pressure was good & water was hot. Each floor has a filtered water machine except the 7th floor is out of order, when I told the front desk, he said to use the 6th floor one. I really missed not having a restaurant in the hotel. The area outside is not pretty so an attached food option (not starbucks) would have been nice. Elevator did not require a room key to use. I would not recommend this location to a first time visitor on vacation.
3.3 Mediocre
Pros:
Cons: Counter desk personnel was not the friendliest and helpful with our requests. Hotel is a rundown, looks like the hotel from the shinning.
7.5 Good
Pros: It's a great old building, which is surprisingly well taken care of. Big rooms, clean bathrooms, huge HDTV. Good wifi.
Cons: The deposit situation is a bit of a nightmare. Yes, most USA hotels charge a deposit amount, but nearly 1 week after checkout they're still "holding" my deposit, which turned out to be +$200, even though they said it would be $100. I imagine I'll get it back eventually, but it's a very annoying system, plus the deposit hold is also higher than they said.
5.0 Okay
Pros: I liked the lady at the front counter, I liked the Starbucks in the lobby
Cons: Way too expensive for sub par. It was the same price for two nights here, in the middle of poverty every which way, than it was in Colorado paradise for 3 nights in a hotel 3 times the size with no bums asking me for money, and running around in underwear in the lobby.
2.9 Mediocre
Pros: Nothing
Cons: Very bad in every things... I don't like it. High price bad service
8.8 Excellent
Pros: Location is good, very near a BART stop. Room was large and spacious, high ceilings. Big TV, at least 50" and a samsung too. Very clean bathroom, starting to look a little tired, but well maintained.
Cons: There is no shop, there is no bar and there is no restaurant, therefore there is no breakfast, but there is a Starbucks so that pulls it back a little.
5.0 Okay
Pros:
Cons: Bathroom door would not close. Toilet did not flush properly
5.8 Okay
Pros: Friendly desk staff.
Cons: The room was small, dated and not very clean.
2.5 Mediocre
Pros:
Cons: Stayed there for one night on business. They took my personal CC for security deposit and still did not return the money. They ignore my emails and calls as well as my assistant's emails. They do not send bank deposit slip as a proof that they have made a refund...They just offered to call my bank, but I've checked with my bank - nothing from Whitcomb... Unpleasant experience.
7.0 Good
Pros: The location and staff met our needs perfectly for going to three different plays nearby walking distance, since the Orpheum is right across the street.
Cons: They should not charge almost $60 per night to park a car. That is just gouging. We simply flew in to Oakland where you can take BART or Uber or Lyft roundtrip for less than parking your car one night at The Whitcomb. The resort fee of $35 is ridiculous.
4.6 Okay
Pros:
Cons: The showers were terrible. The rooms smelt funny.
1.0 Poor
Pros: Terrible location. No Parking. 0, Zero star.
Cons: Everything.
With a stay at Hotel Whitcomb, you'll be centrally located in San Francisco, steps from Orpheum Theater and 5 minutes by foot from Asian Art Museum of San Francisco. Featured amenities include a computer station, express check-in, and express check-out. Planning an event in San Francisco? This hotel has facilities measuring 17000 square feet (1579 square meters), including conference space.
With a stay at Aida Plaza Hotel, you'll be centrally located in San Francisco, within a 5-minute walk of Asian Art Museum of San Francisco and Warfield Theater. Featured amenities include a 24-hour front desk, a safe deposit box at the front desk, and coffee/tea in a common area.
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Overall 6.4 Good
Based on 1,393 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
Mediocre
2.5
Pros: Nothing. Everything was filthy!!!
Good
7.0
Pros: Proximity to theaters etc. Lots of attractions in downtown San Fran are in or near some of the smelliest areas of town. This is one of those places. If you can ignore the panhandlers the city is within walking distance of your bed.
Mediocre
3.3
Okay
5.8
Pros: Accessibility
Okay
4.0
Pros: There seemed to be clean-ish sheets on the bed
Okay
5.8
Pros: The staff was friendly and helpfull receiving our equipment ordered from Walmart anf there was always a coffee and a donut in the lobby in the morning.
Good
7.5
Pros: Donuts, location was in the center of everything. Some good restaurants in walking distance.
Good
7.5
Pros: It was clean, quite and 10 mins walk to Union square, and Bart trains. The F tram stopped outside the door.
Good
7.5
Pros: Loved the family business feel
Okay
5.8
Pros: Great location, very atmospheric hotel, old-fashioned interiors, quite large rooms.
Okay
5.8
Pros: During the day the area is good to go to other places in downtown is also near good stores to shopping. They keep my luggage there with our charge that is good.
Mediocre
3.8
Pros: Coffee was decent and we liked the vintage look and trinkets inside the hotel.
Details
Reviews
Overall 6.4 Good
Based on 1,393 reviews
Service
8.2
Location
7.5
Breakfast
6.2
WiFi