citizenM San Francisco Union Square

4 stars
8.8
Very good
based on 2016 reviews
2,016 reviews
72 Ellis Street, San Francisco, CA 94102, United States
72 Ellis Street, San Francisco, CA
+1 415 801 6650
Tue 18/8
-
Wed 19/8
2 guests, 1 room
Deals from
$192
/Cheapest rate per night
Room type
Provider
Nightly total
King room, bed type unknown
$192
Double room, 1 king bed
$240
Standard Room, bed type unknown
$254
19 more citizenM San Francisco Union Square deals
19 more citizenM San Francisco Union Square deals
Lounge
Bar
Buffet
Buffet
Lounge
Lounge
Bedroom
Bedroom
Other
Other
Bedroom
Other
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Bedroom
Building
Bedroom
Other
Other
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Lounge
Other
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Outdoor view
Other
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Bedroom
Other
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Overview
Prices
Amenities
Reviews
Location
Tips & FAQs
Nearby stays

Overview

citizenM San Francisco Union Square is your stylish base for a day of museum-hopping, gallery-strolling or shopping like you mean it. Right in the city's retail and arts district, we're just a 3-minute walk from Union Square and a short stroll to theatres, cafes, and must-see sights. Inside, it's all mood lighting, wall-to-wall windows, and XL beds built for deep sleep after big days out. Rooms come with tablet-controlled everything - from blackout blinds to Chromecast - plus rain showers, free Wi-Fi and fluffy towels. Downstairs, canteenM dishes out 24/7 food, barista coffees and evening cocktails. The designer living room is made for relaxing or remote working. San Francisco International Airport is just 20 minutes away by car, and Union Square Station is around the corner. Whether you're here to conquer landmarks or just the local brunch scene - you'll be sorted.
8.8
Very good
2016 reviews

Latest deals for citizenM San Francisco Union Square

Tue 18/8
-
Wed 19/8
King room, bed type unknown
$192
nightly with fees
King room, bed type unknown
$193
nightly with fees
King room, 1 king bed
$194
nightly with fees
King room, 1 king bed
$217
nightly with fees
King room, 1 king bed
$227
nightly with fees
King room, bed type unknown
$242
nightly with fees
King room, 1 king bed
$242
nightly with fees
King room, 1 king bed
$242
nightly with fees
King room, 1 king bed
$242
nightly with fees
King room, bed type unknown
$244
nightly with fees
Standard Room, bed type unknown
$254
nightly with fees
King room, 1 king bed
$260
nightly with fees
King room, 1 king bed
$278
nightly with fees
King room, 1 king bed
$288
nightly with fees
King room, 1 king bed
$318
nightly with fees
*Total includes estimated local taxes & fees payable on check out.

Amenities at citizenM San Francisco Union Square

  • Fitness centre
  • Restaurant
  • Free Wi-Fi
  • Business centre
  • Wi-Fi available in all areas
  • Flat-screen TV
  • TV
  • Cable or satellite TV
  • Free toiletries
  • Internet

Accessibility and suitability

  • Entire unit wheelchair accessible
  • Disabled access
  • Roll-in shower
  • Lift
  • Shower chair
  • Accessible by lift
  • Hypoallergenic pillow
  • Allergy-free room
  • No smoking
  • Lowered sink
  • Non-feather pillow
  • Toilet with grab rails
  • Pets not allowed
  • Upper floors accessible by lift

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Linens
  • Towels
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Heating
  • Body soap
  • Air-conditioned
  • Dustbins
  • Conditioner

Media and entertainment

  • Radio
  • Flat-screen TV
  • Shared lounge/TV area
  • Cable or satellite TV
  • Tablet
  • TV
  • Smartphone dock

Bathroom

  • Raised toilet
  • Shower
  • Hairdryer
  • Toilet
  • Toilet paper
  • Private bathroom

Services and conveniences

  • Business centre
  • Safety deposit box
  • Key card access
  • Express check-out
  • Private check-in/check-out
  • 24-hour front desk

Health and safety

  • First-aid kit
  • CCTV in common areas
  • CCTV outside property
  • 24-hour security
  • Safe

Bedroom

  • Socket near the bed
  • Alarm clock
  • Cleaning products

Laundry

  • Ironing service
  • Iron and ironing board

Workspace

  • Laptop safe
  • Desk

Dining

  • Restaurant
  • Refrigerator

General

  • Telephone

Family friendly

  • Cribs available

Fitness

  • Fitness centre

Reviews of citizenM San Francisco Union Square

8.8
Very good
2016 verified ratings
Wonderful
1450
Very good
341
Good
106
Okay
50
Fair
26
Mediocre
13
Poor
30

Summary of reviews

Guests say
Guests overwhelmingly praised the hotel's central location, making it easy to access public transport and city attractions. Cleanliness and modern design were frequently highlighted, with many guests noting spotless rooms and well-maintained facilities. Staff were described as friendly and helpful, contributing to a welcoming atmosphere. Breakfast was appreciated for its quality and variety. However, several guests found the rooms to be quite small, though most felt they were efficiently designed and comfortable for solo travelers or short stays.
AI-generated from customer reviews
Location10 out of 10
Cleanliness9.5 out of 10
Service9 out of 10
Breakfast8.5 out of 10
Room Size2 out of 10
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Score by provider

All reviews

8.0
Very good
Perpetua, Jul 2025
Really friendly staff. Union square round the corner from fro. Less savoury areas but just take uber / Lyft or waymo. Close to lots of sight-seeing. Would stay again with older teens.

Location

72 Ellis Street, San Francisco, CA 94102

What's nearby

  • Union Square230 m
  • Museum of Modern Art0.6 km
  • Moscone Center0.6 km
  • Transamerica Pyramid1.1 km
  • Civic Center Plaza1.2 km
  • Downtown San Francisco1.3 km
  • San Francisco City Hall1.3 km
  • Embarcadero1.6 km
  • Ferry Building1.6 km
  • San Francisco-Oakland Bay Bridge1.7 km
  • Oracle Park1.8 km
  • Lombard Street2.1 km

Policies

Check-in/Check-out

Check in anytime after 14:00, check out anytime before 11:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

citizenM San Francisco Union Square

Which month has the cheapest rates at citizenM San Francisco Union Square?

Based on hotel prices found by KAYAK users over the last 12 months.

The cheapest month to stay at citizenM San Francisco Union Square is December, with an average nightly rate of $265. The most expensive month is September at $406 per night.

What is the cheapest day to book citizenM San Francisco Union Square?

Based on hotel prices found by KAYAK users over the last 12 months.

The cheapest day to book citizenM San Francisco Union Square is Sunday, with an average nightly rate of $270. The most expensive day is Monday at $502 per night.

How far in advance should you book citizenM San Francisco Union Square?

Based on hotel prices found by KAYAK users over the last 12 months.

To get the best price at citizenM San Francisco Union Square, book around 8 weeks in advance. This could save you approximately 23% compared to booking last minute.

KAYAK's top tips for your stay at citizenM San Francisco Union Square

  • How long should you stay at citizenM San Francisco Union Square? KAYAK users usually book their rooms here for 3 days.

FAQs when booking at citizenM San Francisco Union Square

  • Where is citizenM San Francisco Union Square located?

    citizenM San Francisco Union Square is located at 72 Ellis Street in Union Square Area, 0.8 km from the centre of San Francisco. Union Square is the closest landmark to citizenM San Francisco Union Square.

  • When is check-in time and check-out time at citizenM San Francisco Union Square?

    Check-in time is 14:00 and check-out time is 11:00 at citizenM San Francisco Union Square.

  • Does citizenM San Francisco Union Square offer free Wi-Fi?

    Yes, citizenM San Francisco Union Square offers free Wi-Fi.

  • How far is citizenM San Francisco Union Square from the airport?

    citizenM San Francisco Union Square is 18.4 km from San Francisco. citizenM San Francisco Union Square is 18.5 km from Oakland.

  • How does KAYAK find such great citizenM San Francisco Union Square hotel deals?

    KAYAK scours the web for all room deals available at citizenM San Francisco Union Square in San Francisco and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at citizenM San Francisco Union Square and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for citizenM San Francisco Union Square.

Nearby hotels and places to stay

Closest

See more nearby stays
3-star hotel
Union Square7.5 Good (1,097 reviews)0.03 kmRestaurant, Room service, Free Wi-Fi$1,458+
2-star hotel
52% cheaperThe Herbert Hotel7 Good (2,149 reviews)0.08 kmCoffee machine, Flat-screen TV, TV$134+
3-star hotel
36% cheaperHotel Fusion8 Excellent (3,487 reviews)0.1 kmFitness centre, Restaurant, Bar/Lounge$178+
3-star hotel
35% cheaperHotel Abri Union Square7.8 Good (1,097 reviews)0.1 kmRoom service, Free Wi-Fi, Tea/coffee maker$182+

Cheapest

See cheapest stays in San Francisco
3-star hotel
62% cheaperWarfield Hotel6.2 Good (1,285 reviews)0.38 kmAdults only, Room service, Free Wi-Fi$106+
4-star hotel
55% cheaperHotel Diva7.4 Good (740 reviews)0.32 kmBar/Lounge, Free Wi-Fi, Business centre$126+
3-star hotel
54% cheaperThe Bartlett Hotel and Guesthouse7.2 Good (2,332 reviews)0.15 kmRestaurant, Bar/Lounge, Free Wi-Fi$130+
2-star hotel
52% cheaperThe Herbert Hotel7 Good (2,149 reviews)0.08 kmCoffee machine, Flat-screen TV, TV$134+

Most recommended

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Urban Suite, The Marker, French-Inspired Decor, SF Downtown, Pet-friendly
10 Excellent (3 reviews)0.4 kmFitness centre$411+
Cozy Room in SF Downtown near Union Square – Modern Amenities & Italian Cuisine
10 Excellent (1 review)0.4 kmFitness centre$293+

Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

8.6
0.8 km
San Francisco
18.4 km

Everything you need to know for your stay in San Francisco