citizenM San Francisco Union Square

4 stars
72 Ellis Street, San Francisco, CA 94102, United States
San Francisco, CA
+1 415 801 6650
8.9
Very good
based on 1989 reviews
1,989 reviews
Wed 8/7
-
Thu 9/7
2 guests, 1 room
Deals from
$199
/Cheapest rate per night
Room type
Provider
Nightly total
King room, bed type unknown
$199
Double room, 1 king bed
$250
Standard Room, bed type unknown
$278
17 more citizenM San Francisco Union Square deals
17 more citizenM San Francisco Union Square deals
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Photos of citizenM San Francisco Union Square
Overview
Prices
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays

Overview

citizenM San Francisco Union Square is your stylish base for a day of museum-hopping, gallery-strolling or shopping like you mean it. Right in the city's retail and arts district, we're just a 3-minute walk from Union Square and a short stroll to theatres, cafes, and must-see sights. Inside, it's all mood lighting, wall-to-wall windows, and XL beds built for deep sleep after big days out. Rooms come with tablet-controlled everything - from blackout blinds to Chromecast - plus rain showers, free Wi-Fi and fluffy towels. Downstairs, canteenM dishes out 24/7 food, barista coffees and evening cocktails. The designer living room is made for relaxing or remote working. San Francisco International Airport is just 20 minutes away by car, and Union Square Station is around the corner. Whether you're here to conquer landmarks or just the local brunch scene - you'll be sorted.
8.9
Very good
1989 reviews

Latest deals for citizenM San Francisco Union Square

Wed 8/7
-
Thu 9/7
King room, bed type unknown
$199
nightly with fees
King room, bed type unknown
$200
nightly with fees
King room, 1 king bed
$217
nightly with fees
King room, 1 king bed
$235
nightly with fees
King room, 1 king bed
$247
nightly with fees
Double room, 1 king bed
$250
nightly with fees
King room, bed type unknown
$251
nightly with fees
Standard Room, 1 king bed
$464
nightly with fees
King room, 1 king bed
$251
nightly with fees
King room, 1 king bed
$251
nightly with fees
King room, bed type unknown
$254
nightly with fees
King room, 1 king bed
$264
nightly with fees
Double room, 1 king bed
$272
nightly with fees
Standard Room, bed type unknown
$278
nightly with fees
King room, 1 king bed
$269
nightly with fees
King room, 1 king bed
$300
nightly with fees
King room, 1 king bed
$330
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Amenities at citizenM San Francisco Union Square

  • Fitness centre
  • Restaurant
  • Free Wi-Fi
  • Business centre
  • Wi-Fi available in all areas
  • Flat-screen TV
  • TV
  • Cable or satellite TV
  • Free toiletries
  • Internet

Accessibility and suitability

  • Entire unit located on ground floor
  • Entire unit wheelchair accessible
  • Disabled access
  • Roll-in shower
  • Lift
  • Shower chair
  • Accessible by lift
  • Hypoallergenic pillow
  • Allergy-free room
  • No smoking
  • Lowered sink
  • Non-feather pillow
  • Toilet with grab rails
  • Pets not allowed
  • Upper floors accessible by lift

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Linens
  • Towels
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Heating
  • Body soap
  • Air-conditioned
  • Dustbins

Media and entertainment

  • Radio
  • Flat-screen TV
  • Shared lounge/TV area
  • Cable or satellite TV
  • Tablet
  • TV
  • Smartphone dock

Bathroom

  • Raised toilet
  • Shower
  • Hairdryer
  • Toilet
  • Toilet paper
  • Private bathroom

Services and conveniences

  • Business centre
  • Safety deposit box
  • Key card access
  • Express check-out
  • Private check-in/check-out
  • 24-hour front desk

Health and safety

  • First-aid kit
  • CCTV in common areas
  • CCTV outside property
  • 24-hour security
  • Safe

Bedroom

  • Socket near the bed
  • Cleaning products
  • Wardrobe or closet

Laundry

  • Ironing service
  • Iron and ironing board

Dining

  • Restaurant
  • Refrigerator

Workspace

  • Desk

General

  • Telephone

Family friendly

  • Cribs available

Fitness

  • Fitness centre

Reviews of citizenM San Francisco Union Square

8.9
Very good
1989 verified ratings
Wonderful
1432
Very good
337
Good
105
Okay
49
Fair
25
Mediocre
12
Poor
29

Summary of reviews

Guests say
Guests appreciated the hotel's excellent location, cleanliness, and attentive service. The comfortable beds and good breakfast options were also highlighted. Some guests noted the small room sizes and occasional maintenance issues, but overall the hotel provided a pleasant stay with a modern, safe, and convenient environment.
AI-generated from customer reviews
Location9.5 out of 10
Cleanliness8 out of 10
Service8 out of 10
Breakfast7.5 out of 10
Bed Comfort7 out of 10
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Score by provider

All reviews

8.0
Very good
Perpetua, Jul 2025
Really friendly staff. Union square round the corner from fro. Less savoury areas but just take uber / Lyft or waymo. Close to lots of sight-seeing. Would stay again with older teens.

Location

72 Ellis Street, San Francisco, CA 94102

What's nearby

  • Union Square230 m
  • Museum of Modern Art0.6 km
  • Moscone Center0.6 km
  • Transamerica Pyramid1.1 km
  • Civic Center Plaza1.2 km
  • Downtown San Francisco1.3 km
  • San Francisco City Hall1.3 km
  • Embarcadero1.6 km
  • Ferry Building1.6 km
  • San Francisco-Oakland Bay Bridge1.7 km
  • Oracle Park1.8 km
  • Lombard Street2.1 km

Policies

Check-in/Check-out

Check in anytime after 14:00, check out anytime before 11:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

Essential information about citizenM San Francisco Union Square

Low season

High season

Average price (weekend night)

October
October
$273
Cheapest month to stay with an average 0% drop in price.
Most expensive month to stay with an average 0% rise in price.
Average Fri & Sat price over the last 2 weeks.

When to book a room at citizenM San Francisco Union Square

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at citizenM San Francisco Union Square

  • How long should you stay at citizenM San Francisco Union Square? KAYAK users usually book their rooms here for 3 days.

FAQs when booking at citizenM San Francisco Union Square

  • Where is citizenM San Francisco Union Square located?

    citizenM San Francisco Union Square is located at 72 Ellis Street in Union Square Area, 0.8 km from the centre of San Francisco. Union Square is the closest landmark to citizenM San Francisco Union Square.

  • When is check-in time and check-out time at citizenM San Francisco Union Square?

    Check-in time is 14:00 and check-out time is 11:00 at citizenM San Francisco Union Square.

  • Does citizenM San Francisco Union Square offer free Wi-Fi?

    Yes, citizenM San Francisco Union Square offers free Wi-Fi.

  • How far is citizenM San Francisco Union Square from the airport?

    citizenM San Francisco Union Square is 18.4 km from San Francisco. citizenM San Francisco Union Square is 18.5 km from Oakland.

  • How does KAYAK find such great citizenM San Francisco Union Square hotel deals?

    KAYAK scours the web for all room deals available at citizenM San Francisco Union Square in San Francisco and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at citizenM San Francisco Union Square and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for citizenM San Francisco Union Square.

Nearby hotels and places to stay

Closest

See more nearby stays
3-star hotel
Union Square7.5 Good (1,113 reviews)0.03 kmRestaurant, Room service, Free Wi-Fi$1,515+
2-star hotel
49% cheaperThe Herbert Hotel7 Good (2,152 reviews)0.08 kmCoffee machine, Flat-screen TV, TV$134+
3-star hotel
26% cheaperHotel Abri Union Square7.8 Good (1,113 reviews)0.1 kmRoom service, Free Wi-Fi, Tea/coffee maker$194+
3-star hotel
31% cheaperHotel Fusion8 Excellent (3,451 reviews)0.1 kmFitness centre, Restaurant, Bar/Lounge$180+

Cheapest

See cheapest stays in San Francisco
3-star hotel
56% cheaperWarfield Hotel6.3 Good (1,273 reviews)0.38 kmAdults only, Room service, Free Wi-Fi$115+
2-star hotel
53% cheaperThe Bartlett Hotel and Guesthouse7.2 Good (2,315 reviews)0.15 kmRestaurant, Bar/Lounge, Free Wi-Fi$124+
3-star hotel
50% cheaperHotel Diva7.4 Good (751 reviews)0.32 kmBar/Lounge, Free Wi-Fi, Business centre$131+
2-star hotel
49% cheaperThe Herbert Hotel7 Good (2,152 reviews)0.08 kmCoffee machine, Flat-screen TV, TV$134+

Most recommended

See most recommended stays in San Francisco
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Comfortable Room Delight in Downtown SF Charm – Perfect for Art Aficionados
10 Excellent (1 review)0.36 kmFitness centre, Coffee machine$587+
Urban Suite, The Marker, French-Inspired Decor, SF Downtown, Pet-friendly
10 Excellent (2 reviews)0.4 kmFitness centre$445+

Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

8.7
0.8 km
San Francisco
18.4 km

Everything you need to know for your stay in San Francisco