San Francisco hotels near Union Square

Cons: At Reservation, called the 800 number. I was told they only had two suites available. No rooms. Two minutes later, I went on Kayak and booked two rooms with no issue. Service was in no way exceptional. It was a little irritating that bell desk couldn't get cab. Food/bar is terrible Surcharge for internet access is ludicrous

Cons: In-room dining is awful. I had breakfast twice, and was severely disappointed at the outrageous price for the poor, poor quality of every aspect of the food--coffee is burnt and thick like mud, toast burnt, side vegetables unbelievably expensive with NO quality. The fresh orange juice is good. And that's it. Otherwise, the hotel is just wonderful.

Cons: No bells and whistles. This was much more like your standard, mid-grade Marriott than a 4-star experience. No fluffy robes, slippers, turn-down service, etc.

Cons: The pillows! They definitely need to invest in new pillows!

Cons: Parking fee was extremely expensive and there was no free wifi. For the price, wifi should have been included.

Cons: Other than the mixup on our checkout time- I was happy with my stay overall.

Cons: Nothing

Cons: Could have refunded me after COVID19 CANCEL

Cons: No overnight parking.

Cons: Parking was expensive and inconvenient

Cons: I wish that the rooms were a little bit bigger

Cons: I went to check into my room after having lunch. I said I would meet a coworker there. I got there and our waitress came out and talked to me in a very loud voice saying that none of us had paid for lunch, and that it was going to come out of her salary, and that I had to give her my charge card and pay for all the lunches. I told her that was not so as I saw each of us settle up our tabs. I turned around to leave and went down the escalator after I saw my friend was not there and got another text that he was downstairs. She followed me downstairs loudly saying that we had not paid our bills and that she was going to call security. At the bottom of the escalator she found security. They all followed me back upstairs and by then my friend that I was supposed to meet joined us. I was a bit upset because I knew we all paid our bills. He was pretty calm and said what will it take to just get this taken care of for now so we can meet our friends for dinner and will come back later. She just kept insisting there was nothing that could be done except to pay for all three lunches. It was also interesting that as soon as I got to my room there was a phone call verifying that I was just eating in the restaurant and I still wonder if that was not part of the scam. We finally got through to a manager. After explaining the story again, she went over to a register and looked and found all three of our signed receipts for lunch. She admitted that I should never have been treated like that and guess what, all of our lunches are comped on her! Although it was very unnerving, everything turned out well and the hotel room was just fine.

Cons: The total cost to park

Cons: Nothing

Cons: Bathrooms are small and outdated. Overnight parking is $34.00.

Cons: Room needs renovation. Restroom is small, couldn't find light switch when we get in the room. Booked king bed room and was given a double bed room, staff told us nothing they could do. They did give us some credit but only end up buying some water, because there is none in the room.

Cons: Lack of aesthetics, just tired and drab. Parking is just ok

Cons: The receptionist lied to me about the parking fee Later the hotel charge me 75 USD for overnight parking

Cons: Unresponsive staff. Examples: (1) concierge and room service rang out after trying repeatedly reach them for 10 and 15 minutes; (2) waitstaff in bar/dining area was slow and inattentive; (3) we needed 2 extra blankets and they initially resisted until we convinced them we were using all the blankets in the room and were still cold; (4) the food and beverages were overpriced and barely mediocre.

Cons: I felt $64.00 for overnight parking per day is a bit much. I could stomach $50.00 but it was way too overpriced.

Cons: Pricey but nothing is free right?

Cons: Idk

Cons: For the price that you pay, the gym should should have a more equipment.

Cons: The additional 29.00 added for destination per Room this will deter me from staying in the City of San Francisco and stay in another city and just come to the city in the day time, don’t add me no charges extra!

Cons: You're still downtown, so you walk out and it's a lot of homeless and the streets smell of urine, bad. The hotel staff is in no hurry for anything. Toom service took 1.5-2 hours and we even had a package delivered and they never bothered to bring it up. After three hours we told them forget it we'll get it ourselves. Cleaning staff is super nice. They were doing construction there so don't bother trying to nap during the day, because they were jack hammering the lobby. For the money I think there's better.

Cons: Restaurant and food options are really limited for such a nice hotel

Cons: The location for us was a bit too close to some seedy areas of town. No problem, but you need to be careful which way you walk.

Cons: No free bottle water

Cons: The thermostat in our room was broken and it was way too hot. We tried re-setting it several times but it kept blowing hot air even though it was 75F. It was very difficult to sleep and sweated through the night. The shower pressure was very low. Having both shower head choices was nice, but it was difficult to feel clean because the water pressure was very low and so it took much longer to soap off. For a business hotel, you had to pay for internet. We used a hotspot instead. It felt a bit confused whether it was a luxury hotel or a business hotel, and for the price point I would stay somewhere else that has better value for money. Not having a good night sleep really affected my work day

Cons: I didnt like the fact that when u drive in to check in they dont tell u that the charge for parking is 65$ . Also that the water thats in the room thats bottled i didnt know they would charge me 8:50$ for it. Ridiculous! I seen when i checkd out!

Cons: ....

Cons: There was a "bouncer" type employee at night who gave me and the girls staying at the hotel a hard time. He required every girl to have a key in their hand to get in, even though we just had one person per room have a key because we didn't think it was necessary. He was extremely rude and borderline harassing.

Cons: Valet parking fee is crazy high!

Cons: Everything was overpriced, maybe I’m not a 4.5 star hotel guy. Parking was $70/night incl tax (after 1st night I parked outside), water in room was $8. I needed some antacid at night, 2 tabs of pepto=$2. I guess I was expecting more, or it’s really for people who will use the bar and drink more. Water pressure in shower was too low.

Cons: The room stunk! For $600 get some air freshener.

Cons: We liked everything.

Cons: Bathroom short on racks to hang towels Shower head water flow too wimpy Bathroom scale low on battery

Cons: Parking situation was not good. The hotel has first come first serve self parking because of COVID but charge valet prices still. The parking lot was full so I had to find use a public parking lot.

Cons: We were next to a family that had several rooms. Doors were slamming all night. Loud noise,kids crying. We had to finally call down to front desk but it continued all night. Uncomfortable

Cons: Honestly I cant think of a single thing... The hotel is working hard to protect their guests and are constantly cleaning/sanitizing... Very grateful!

Cons: If you plan to stay here long just know that no room cleaning is done until you check out. My stay was for 6 nights and I was only informed that my room would be cleaned on the 5th day when I was checking in. I know this is due to covid and them being careful but which person what to stay in a room that’s not being cleaned?! On the 3rd day I asked for my room to be cleaned and since they have a time that cleaning is done - it was done on the 4th day.

Cons: Someone kept requesting housekeeping to my room at odd hours of the night and I was charged parking when I didn't drive or have guests. I requested a late check out yet housekeeping kept checking to see if I had left every 2 hours.

Cons: I could hear noise from other rooms through the vents late at night. Food was just okay. And $62 for Self Parking is ludicrous for a half-empty garage - even in San Francisco. It was almost half the price of the room. No good.

Cons: There was no hair dryer, the room was dirty, there was a sock under the bed, a mask on the chair, and leftover food in the mini fridge.

Cons: Check out was at 12:00pm as normal but was woken up by maid knocking on door at 9:15am. Charged my credit card $100.00 more than what was on invoice when I checked out. To be refunded within 5days or so supposedly....... It would have been nice to know beforehand.

Cons: Every time I’m here, hotel is always busy, so rooms usually aren’t available until 3:00. They do have an ambassador program for extra perks, but it’s only good for intercontinental hotels and not the chain of hotels it’s associated with. Water pressure in shower is low, but it’s a roomy shower.

Cons: The bathroom was very small & felt a little cramped. There was no free parking but this is to be expected in a city.

Cons: Rooms are very small and the neighborhood is not safe.

Cons: The heater didn't really do much, the room was cold and it was a pain to get out of the blanket. And, there was so much hollering from the street front.

Cons: When we arrived the room felt cold to us. We are from a much warmer climate than SF. Turned on the heater and didn't heat up. Called the front desk and was told the heat in the building was on a timer...comes on at 9pm (it's a radiator). They offered to send up a space heater.Within minutes we had a space heater. Problem solved. Great staff and super friendly.

Cons: (1) Rooms at lower levels are noisy from the people in the street. (2) It had no parking counter to what advertised. They push on you a mandatory valet at approximately $40/day. (3) Internet is free for 20 min a day. Nevertheless, when you use it, at their business center, they have a slow mode option you do not know of. You find out at the check out that the default option, you thought was free for 20 min, is the fast option that cost approximately $1/min. (3) The streets in front of the hotel are full with homeless people who use the sidewalks like sleeping quarters and restrooms. For the rest, it was peachy.

Cons: The floor of the bathtub was slippery, so I had to be very mindful when showering. There is however a short rail / bar along the shower wall that came in handy when stepping into the bathtub. Like many buildings in SF, it's an old building and the walls are a bit thin. You occasionally hear sounds through the walls (i.e. steps, hallway chatter, clunks of objects moving through the hallways), but nothing out of the ordinary.

Cons: I didn't like the price, but that's to be expected in San Francisco! The building is old so the walls seems paper thin to outside noise, but not really from room to room, so didn't mind the sound of cars and people walking.

Cons: Thin walls.