Best San Francisco hotels near Grace Cathedral
Set within a 1909 landmark building in the scenic neighborhood of Nob Hill, The Ritz-Carlton, San Francisco, the city’s only AAA Five-Diamond hotel provides convenient access to the best of San Francisco and features the historic cable car right outside its doors. Offering globally-inspired California cuisine and seasonal cocktails at Parallel 37, the largest luxury Club Level experience in San Francisco, and recently renovated guest rooms and suites as well as meetings and special events space, the 336-room Ritz-Carlton, San Francisco provides the ultimate in personalized Ritz-Carlton service, comfort and luxury. The hotel received a “World’s Best Award” by Travel + Leisure for 2014 and Condé Nast Traveler has placed the hotel on the “Gold List” as the top San Francisco hotel for 17 consecutive years.
Overall 9.1 Excellent
Based on 1,511 reviews
All reviews
- All reviews
- Families
- Couples
- Business
Excellent
10.0
Pros: Probably my favorite hotel in the city! Staff is professional, friendly and went above and beyond to make my stay enjoyable.
Excellent
9.7
Pros: Check in and extras
Excellent
8.0
Pros: The rooms were lovely and dinner was fabulous.
Excellent
9.7
Pros: The staff was exceptional. ALL of them.
Okay
5.0
Pros: Hotel charge my card 630$, but the rate was around 400... i find out by accidenty!!! Very disappointed!!!!
Excellent
9.2
Pros: Staff were amazing. Hotel was very luxurious, yet we still all felt at home.
Excellent
10.0
Pros: WE LOVED EVERYTHING! - WE LOVE S.F. - WE COME HERE ALL THE TIME & STAY AT RITZ FROM DALLAS!!!!
Excellent
10.0
Pros: great place and location
Excellent
8.8
Pros: Comfortable and clean rooms
Excellent
10.0
Pros: Comfortable bed and pillows Great staff
Excellent
9.6
Pros: Really nice hotel and lounge, lovely room and very friendly staff
Okay
5.4
Details
Reviews
Overall 9.1 Excellent
Based on 1,511 reviews
Bar
9.8
Service
9.0
Location
9.0
Food
8.4
Room
8.3
Comfort
8.2
Amenities
7.9
WiFi
7.8
Wellness
7.6
Breakfast
6.7
Location
9.1
Service
8.9
Cleanliness
8.5
Room
8.0
Comfort
7.8
Service
9.0
Comfort
8.2
Room
8.0
Vibe
7.5
Service
9.1
Location
8.8
Breakfast
6.4
10.0 Excellent
Pros: Probably my favorite hotel in the city! Staff is professional, friendly and went above and beyond to make my stay enjoyable.
Cons: Me staying longer. Can't wait to return
9.7 Excellent
Pros: Check in and extras
Cons:
8.0 Excellent
Pros: The rooms were lovely and dinner was fabulous.
Cons: Breakfast was mediocre and the staff (mainly the concierge) was nit very helpful. Also parking is $75. That’s crazy.
9.7 Excellent
Pros: The staff was exceptional. ALL of them.
Cons: Not much. The spa was priced really high so we ended up making other accommodations.
5.0 Okay
Pros: Hotel charge my card 630$, but the rate was around 400... i find out by accidenty!!! Very disappointed!!!!
Cons:
9.2 Excellent
Pros: Staff were amazing. Hotel was very luxurious, yet we still all felt at home.
Cons: Suppose it would have to be the price. Very expensive and on top of room rates the car parking was circa $80 pd.
10.0 Excellent
Pros: WE LOVED EVERYTHING! - WE LOVE S.F. - WE COME HERE ALL THE TIME & STAY AT RITZ FROM DALLAS!!!!
Cons:
10.0 Excellent
Pros: great place and location
Cons:
8.8 Excellent
Pros: Comfortable and clean rooms
Cons:
10.0 Excellent
Pros: Comfortable bed and pillows Great staff
Cons: Food was average and small portions Ex: not much cheese on the $25 grilled cheese sandwich
9.6 Excellent
Pros: Really nice hotel and lounge, lovely room and very friendly staff
Cons:
5.4 Okay
Pros:
Cons: In a large double room, the sitting area had one very uncomfortable cheap chair. Fortunately, my wife did not mind sitting on the floor
Set within a 1909 landmark building in the scenic neighborhood of Nob Hill, The Ritz-Carlton, San Francisco, the city’s only AAA Five-Diamond hotel provides convenient access to the best of San Francisco and features the historic cable car right outside its doors. Offering globally-inspired California cuisine and seasonal cocktails at Parallel 37, the largest luxury Club Level experience in San Francisco, and recently renovated guest rooms and suites as well as meetings and special events space, the 336-room Ritz-Carlton, San Francisco provides the ultimate in personalized Ritz-Carlton service, comfort and luxury. The hotel received a “World’s Best Award” by Travel + Leisure for 2014 and Condé Nast Traveler has placed the hotel on the “Gold List” as the top San Francisco hotel for 17 consecutive years.
A stay at Taj Campton Place places you in the heart of San Francisco, within a 10-minute walk of Westfield San Francisco Centre and San Francisco Museum of Modern Art. Featured amenities include wired Internet access (surcharge), a 24-hour business center, and limo/town car service. Planning an event in San Francisco? This hotel has facilities measuring 1900 square feet (177 square meters), including a conference center.
Overall 8.9 Excellent
Based on 4,299 reviews
All reviews
- All reviews
- Couples
- Solo
- Families
- Business
Good
6.0
Mediocre
2.0
Pros: The bathtub was not cleaned for 4 days!
Excellent
10.0
Pros: 5-star hotel all the way. Soundproof windows, excellent service, central location, and a bespoke feel.
Excellent
9.6
Excellent
10.0
Pros: Excellent location and room was bigger than I expected. Walking distance to convention center. Continental breakfast daily. Room very clean
Excellent
9.6
Pros: Location, view, room was large.
Excellent
8.0
Pros: My room was lovely - quality furnishings, sufficient space, nice view.
Excellent
8.0
Excellent
9.6
Pros: Excelente Restaurant
Okay
5.0
Excellent
8.0
Pros: Pros: Location Staff is wonderful Rooms are large and comfortable for San Francisco
Excellent
8.0
Pros: The location is great!
Details
Reviews
Overall 8.9 Excellent
Based on 4,299 reviews
Location
9.4
Service
9.0
Food
7.8
Room
6.9
Breakfast
6.2
WiFi
5.9
Comfort
5.5
Amenities
4.8
Wellness
3.2
Location
9.1
Service
8.9
Food
7.6
Room
6.7
Vibe
5.8
Value
5.8
Breakfast
5.7
Comfort
5.5
Amenities
4.7
Location
9.5
Service
9.0
Room
6.5
Vibe
5.7
Comfort
5.6
Location
9.2
Service
9.0
Vibe
6.3
Room
6.1
Amenities
5.1
Comfort
5.1
Location
9.5
Service
9.2
Room
6.1
Comfort
5.3
6.0 Good
Pros:
Cons: This hotel staff gived to down grade room rather than my reservation.
2.0 Mediocre
Pros: The bathtub was not cleaned for 4 days!
Cons: Maid service
10.0 Excellent
Pros: 5-star hotel all the way. Soundproof windows, excellent service, central location, and a bespoke feel.
Cons:
9.6 Excellent
Pros:
Cons: Amazing hotel. Central town clean fantastic
10.0 Excellent
Pros: Excellent location and room was bigger than I expected. Walking distance to convention center. Continental breakfast daily. Room very clean
Cons:
9.6 Excellent
Pros: Location, view, room was large.
Cons: Housekeeping was slow to make-up toom
8.0 Excellent
Pros: My room was lovely - quality furnishings, sufficient space, nice view.
Cons: I was very surprised to be charged an extra $35 for "facilities fee", including taxes. This is not a resort so I don't understand why it would charge a high "facilities fee".
8.0 Excellent
Pros:
Cons: No bells and whistles. This was much more like your standard, mid-grade Marriott than a 4-star experience. No fluffy robes, slippers, turn-down service, etc.
9.6 Excellent
Pros: Excelente Restaurant
Cons: Very good service..
5.0 Okay
Pros:
Cons: There was nearly $35 in hotel fees that I wasnt aware of when I booked the room. It came as a surprise when I checked out the next morning. Apparently it was for coffee and pastry in the lobby and WiFi. I didnt want either. Waste of money.
8.0 Excellent
Pros: Pros: Location Staff is wonderful Rooms are large and comfortable for San Francisco
Cons: Cons: The Bistro is awful, did not try the restaurant Weird position for shower activation, have to actually be in the shower to turn it on........BRRR. The closet is about 12" wide, so this is not the place to stay for a long time
8.0 Excellent
Pros: The location is great!
Cons: Understand being charged for internet and coffee/muffins, but if breakfast runs until 9:30 then there should be coffee and muffins available at 9:15. I let the front desk know and waited 15 minutes to no avail.
A stay at Taj Campton Place places you in the heart of San Francisco, within a 10-minute walk of Westfield San Francisco Centre and San Francisco Museum of Modern Art. Featured amenities include wired Internet access (surcharge), a 24-hour business center, and limo/town car service. Planning an event in San Francisco? This hotel has facilities measuring 1900 square feet (177 square meters), including a conference center.
World renowned, Fairmont San Francisco presents an awe-inspiring picture of historic San Francisco. The grandeur of the luxury hotel atop Nob Hill coupled with its reputation for impeccable service promises a truly memorable experience. Central to the Financial District, Union Square and Fisherman's Wharf, the Fairmont Hotel is located at the only spot in San Francisco where each of the City's cable car lines meet.
Overall 8.7 Excellent
Based on 11,494 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Poor
1.0
Good
6.3
Pros: Location only
Excellent
10.0
Pros: Fantastic service! My husband and I (!) were visiting as part of our honeymoon trip- the hotel made our stay especially special!! Would definitely stay again!
Excellent
9.0
Pros: Great location. Luxurious. Historical.
Excellent
10.0
Pros: Amazing staff, amazing service, amazing room. We loved it they couldn’t do more for us.
Excellent
9.0
Pros: Wonderful location, great amenities and staff.
Excellent
8.0
Pros: Charming old school hotel.
Excellent
10.0
Pros: The hotel was magnificent and met all of our expectations. We enjoyed learning about the history of the Fairmont. The location was peaceful. We stayed for 4 nights in a double queen room that looked out over the cathedral. Cafe Centro serves great coffee.
Excellent
8.0
Pros: the history
Good
6.0
Pros: Location
Excellent
10.0
Pros: We loved it! Upgraded and it was totally worth it!
Excellent
10.0
Pros: The staff was friendly and the rooms were perfect for a couple day stay.
Details
Reviews
Overall 8.7 Excellent
Based on 11,494 reviews
Location
8.6
Vibe
8.5
Service
8.1
Room
7.7
Amenities
7.4
Bar
7.0
Cleanliness
6.5
Food
6.3
Breakfast
5.9
WiFi
5.4
Value
4.4
Location
8.9
Service
8.5
Room
8.0
Bar
7.0
Food
6.2
Cleanliness
6.1
Breakfast
5.9
WiFi
4.3
Location
8.2
Service
7.6
Room
7.3
Bar
6.9
Cleanliness
5.9
Comfort
5.7
Breakfast
5.5
Food
5.3
Value
4.5
WiFi
3.8
Service
8.1
Location
8.0
Room
7.4
Bar
7.2
Cleanliness
6.7
Breakfast
5.8
Amenities
5.4
Food
5.3
Value
4.4
WiFi
4.2
Location
8.8
Service
8.6
Room
7.8
Cleanliness
6.6
Food
6.0
Breakfast
5.5
Value
4.7
1.0 Poor
Pros:
Cons: unprofessional and rude attitude
6.3 Good
Pros: Location only
Cons: Not a 5 star hotel
10.0 Excellent
Pros: Fantastic service! My husband and I (!) were visiting as part of our honeymoon trip- the hotel made our stay especially special!! Would definitely stay again!
Cons:
9.0 Excellent
Pros: Great location. Luxurious. Historical.
Cons:
10.0 Excellent
Pros: Amazing staff, amazing service, amazing room. We loved it they couldn’t do more for us.
Cons: Nothing
9.0 Excellent
Pros: Wonderful location, great amenities and staff.
Cons: Mold in the bathroom and window casing. Surprising there is no exhaust fan in a windowless bathroom.
8.0 Excellent
Pros: Charming old school hotel.
Cons:
10.0 Excellent
Pros: The hotel was magnificent and met all of our expectations. We enjoyed learning about the history of the Fairmont. The location was peaceful. We stayed for 4 nights in a double queen room that looked out over the cathedral. Cafe Centro serves great coffee.
Cons: We liked everything.
8.0 Excellent
Pros: the history
Cons: the price
6.0 Good
Pros: Location
Cons: Fairmont charged extra for everything, including gym and WiFi, which is now free and standard in almost all lower priced and comparable hotels. It is really disappointing that such a high end hotel does not provide these service for free.
10.0 Excellent
Pros: We loved it! Upgraded and it was totally worth it!
Cons:
10.0 Excellent
Pros: The staff was friendly and the rooms were perfect for a couple day stay.
Cons: Hotel Parking was overly expensive ($75) when you could park on your own for $20 a day 30 feet away.
World renowned, Fairmont San Francisco presents an awe-inspiring picture of historic San Francisco. The grandeur of the luxury hotel atop Nob Hill coupled with its reputation for impeccable service promises a truly memorable experience. Central to the Financial District, Union Square and Fisherman's Wharf, the Fairmont Hotel is located at the only spot in San Francisco where each of the City's cable car lines meet.
Timeless yet modern, The Westin St. Francis San Francisco on Union Square has been offering guests a warm welcome and an enriching, restorative stay since opening on March 21, 1904. With its turn-of-the-20th-century European style, our hotel in downtown San Francisco blends the elegance of oak-paneled restaurants and the stately grandeur of the lobby with a $45 million reinvention of the Landmark Building guest rooms, ushering in a new chapter for this storied destination. At this standout among San Francisco hotels on Union Square, you can host events in venues and ballrooms where the finest big bands once played. Recharge in elegant rooms, many featuring chandeliers and marble bathrooms, with modern touches like Heavenly® Beds and Enseo Smart TV systems. As the only hotel on Union Square, SF, it is close to the Financial District and Moscone Convention Center, and with cable cars just outside our front doors, we are at the intersection of the glorious past and vibrant present of San Francisco.
Overall 8.7 Excellent
Based on 5,582 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
9.0
Pros: Can not beat the location! Staff is friendly and helpful!
Excellent
10.0
Pros: The location is excellent for shopping and restaurants. A short uber a nice walk to Fisherman's Wharf. And right on the trolley car line. Hotel was nice and clean, and staff accommodating.
Excellent
10.0
Pros: The city view from the room it was amazing and the outside elevator I was spectacular. Great location close with everything
Excellent
10.0
Pros: The staff were wonderful. They gave me an upgrade. The room was beautiful.
Excellent
8.3
Pros: I like it’s history.
Excellent
10.0
Pros: Location and comfortable beds
Okay
4.8
Pros: Location was going to be great but didn’t actually get to stay.
Good
7.1
Pros: It’s location
Excellent
9.2
Pros: Everything was good.
Excellent
10.0
Pros: Perfect location
Excellent
10.0
Pros: Renovated charming rooms at the historical part of the hotel
Excellent
10.0
Pros: Beautiful. Great location. Clean, large and luxurious. A bed from heaven.
Details
Reviews
Overall 8.7 Excellent
Based on 5,582 reviews
Location
9.4
Wellness
9.2
Service
7.8
Room
7.3
Cleanliness
6.7
Breakfast
6.3
Food
5.7
WiFi
5.0
Value
4.3
Pool
0.0
Location
9.2
Service
8.4
Room
7.6
Breakfast
6.5
Food
5.5
Value
4.3
WiFi
2.6
Location
9.3
Service
7.6
Cleanliness
6.9
Room
6.5
Comfort
5.4
Food
5.2
Value
4.2
Location
9.5
Service
7.7
Vibe
7.1
Cleanliness
6.6
Amenities
6.3
Room
6.2
Comfort
5.7
Value
4.4
Location
9.2
Service
8.0
Room
6.8
Vibe
6.8
Value
4.3
9.0 Excellent
Pros: Can not beat the location! Staff is friendly and helpful!
Cons: Rooms need a little updating , the toilet leaked one of the security locks did not work.
10.0 Excellent
Pros: The location is excellent for shopping and restaurants. A short uber a nice walk to Fisherman's Wharf. And right on the trolley car line. Hotel was nice and clean, and staff accommodating.
Cons: Forget valet parking. Ridiculously expensive. I used the overnight lot (with in/out privileges) on nearby Sutter St.
10.0 Excellent
Pros: The city view from the room it was amazing and the outside elevator I was spectacular. Great location close with everything
Cons:
10.0 Excellent
Pros: The staff were wonderful. They gave me an upgrade. The room was beautiful.
Cons: The toiletries were highly scented and made me sick (I have a chemical sensitivity). The check in wait was 20 minutes. Another staff member did come after 10 minutes of waiting.
8.3 Excellent
Pros: I like it’s history.
Cons: The tub stopper needs repairs.
10.0 Excellent
Pros: Location and comfortable beds
Cons:
4.8 Okay
Pros: Location was going to be great but didn’t actually get to stay.
Cons: Booked through Kayak and the day before they stay received an email that the hotel had overbooked and was canceling my reservation. Luckily I was able to find an excellent hotel a block away at a reasonable price. Not sure if I would try to book through Kayak again.
7.1 Good
Pros: It’s location
Cons: Too big and too crowded, couldn’t get seat at bar Given cost of room would have expected the following: No turndown in the evening Paper cups for tea/coffee making in room Pretty poor actually
9.2 Excellent
Pros: Everything was good.
Cons: Nothing.
10.0 Excellent
Pros: Perfect location
Cons: Using the key room for the elevator
10.0 Excellent
Pros: Renovated charming rooms at the historical part of the hotel
Cons: It’s unfortunate that the horrified not keep the old piano bar. It was classy. The new bar is generic, no character and could be at any airport.
10.0 Excellent
Pros: Beautiful. Great location. Clean, large and luxurious. A bed from heaven.
Cons: Check in time was listed as 3 pm. I arrived at 3.15 and was told me room would be read by 4. However it was not ready till 5:45. So I wasted nearly 3 hours!
Timeless yet modern, The Westin St. Francis San Francisco on Union Square has been offering guests a warm welcome and an enriching, restorative stay since opening on March 21, 1904. With its turn-of-the-20th-century European style, our hotel in downtown San Francisco blends the elegance of oak-paneled restaurants and the stately grandeur of the lobby with a $45 million reinvention of the Landmark Building guest rooms, ushering in a new chapter for this storied destination. At this standout among San Francisco hotels on Union Square, you can host events in venues and ballrooms where the finest big bands once played. Recharge in elegant rooms, many featuring chandeliers and marble bathrooms, with modern touches like Heavenly® Beds and Enseo Smart TV systems. As the only hotel on Union Square, SF, it is close to the Financial District and Moscone Convention Center, and with cable cars just outside our front doors, we are at the intersection of the glorious past and vibrant present of San Francisco.
Steps from Union Square and newly re-imagined, Staypineapple San Francisco provides a metropolitan home base for your adventures. A short walk from the Moscone Center, you will find world-class shopping, dining and entertainment just around the corner.
The expansive lobby offers plush, stylish seating for working or relaxing. And if you’re looking for a quick bite or a leisurely cocktail, try Pineapple Bistro and Bar for a convenient and elegant option.
Sophisticated and thoughtfully designed guest rooms offer a luxe retreat from the hustle and bustle of city life and an opportunity to enjoy quiet moments – alone or with that special someone.
With a nod to legendary heroines and audacious sidekicks with hearts of gold, who blaze through life with a flair for fun and mystique, whose company everyone covets and whose confidence everyone craves, say hello to Staypineapple.
Overall 8.7 Excellent
Based on 1,752 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Good
7.0
Pros: Very unique and cozy. My husband and I loved all of the pineapple themed decor
Excellent
8.0
Pros: hotel staff
Excellent
10.0
Pros: Amazing room and bedding. The staff are terrific. No exceptions.
Excellent
8.3
Pros: It was close to the theater and the restaurant we wanted to go to for dinner (Fino) which was great. But unfortunately the actual street the hotel is on is overrun by homeless people and trash. The hotel itself was beautiful and clean.
Good
7.1
Pros: The location is really good which near the union square. It's really convient to take public transport and do shopping. The staffs there are really nice and helpful！
Excellent
9.2
Pros: Service was excellent, really welcoming and helpful. Had an issue connecting to the wifi, which was sorted promptly. Staff in the morning were super helpful too, allowing us to store our bags for the day. Hotel is stunning, really quirky, which we love. Comfy beds and extra touches were noticed and made the hotel stand out for us.
Excellent
10.0
Pros: Staff is super friendly. Location is great and accessible to anywhere downtown and is surrounded by lots of restaurants and bars.
Excellent
10.0
Pros: The location! It was walking distance from union square shopping g and a short lyft ride for other parts of SF. The complimentary cupcakes, coffee, and water are greatly appreciated.
Excellent
10.0
Pros: Lots of personality. Very chic and fun.
Good
7.0
Pros: The location. It is close to mostly everything. Walking distance.
Good
7.0
Excellent
8.0
Pros: Such a cute little hotel. Unfortunately AC issues hampered our visit
Details
Reviews
Overall 8.7 Excellent
Based on 1,752 reviews
Vibe
9.5
Cleanliness
8.9
Service
8.8
Location
8.8
Amenities
8.2
WiFi
7.5
Room
7.4
Comfort
5.0
Wellness
4.4
Breakfast
3.6
Vibe
9.1
Location
9.0
Service
8.9
Cleanliness
8.3
Room
7.3
Bar
7.2
Comfort
5.7
Value
4.4
Breakfast
3.7
Vibe
9.3
Service
9.0
Cleanliness
8.9
Location
8.8
Room
7.2
Comfort
5.0
Vibe
9.2
Service
8.8
Room
7.0
Comfort
5.2
Vibe
9.3
Service
8.7
Location
8.2
Food
7.2
Room
6.7
Comfort
4.8
7.0 Good
Pros: Very unique and cozy. My husband and I loved all of the pineapple themed decor
Cons: $25 plus tax for facility fee. We only stayed one night and didn’t use any of them. Also, they only provide valet parking for $58 per night or for trucks $68. I would recommend parking elsewhere and walking to the hotel.
8.0 Excellent
Pros: hotel staff
Cons: in room dining or market uber eats or doordash and let customers know the front desk will deliver
10.0 Excellent
Pros: Amazing room and bedding. The staff are terrific. No exceptions.
Cons: Having to get room key reinitialized every time i put it near my phone. Answer ... don’t put the key near your phone.
8.3 Excellent
Pros: It was close to the theater and the restaurant we wanted to go to for dinner (Fino) which was great. But unfortunately the actual street the hotel is on is overrun by homeless people and trash. The hotel itself was beautiful and clean.
Cons: I paid for an upgraded room at checkout but am really confused about what was upgraded. There couldn't possibly be a smaller room in the hotel or one with a worse view. I have no idea what I paid the extra amount for.
7.1 Good
Pros: The location is really good which near the union square. It's really convient to take public transport and do shopping. The staffs there are really nice and helpful！
Cons: There was a very weird smell in the corridor on my floor as well as the room and that smell was really disgusting. It can stay on my clothes for so long. Maybe sanitation needed to be improved.
9.2 Excellent
Pros: Service was excellent, really welcoming and helpful. Had an issue connecting to the wifi, which was sorted promptly. Staff in the morning were super helpful too, allowing us to store our bags for the day. Hotel is stunning, really quirky, which we love. Comfy beds and extra touches were noticed and made the hotel stand out for us.
Cons: Nothing we didn't like about the hotel.
10.0 Excellent
Pros: Staff is super friendly. Location is great and accessible to anywhere downtown and is surrounded by lots of restaurants and bars.
Cons:
10.0 Excellent
Pros: The location! It was walking distance from union square shopping g and a short lyft ride for other parts of SF. The complimentary cupcakes, coffee, and water are greatly appreciated.
Cons: Pineapple bistro... it's not so much of a bistro if the sign read to talk to front desk if you want something...
10.0 Excellent
Pros: Lots of personality. Very chic and fun.
Cons:
7.0 Good
Pros: The location. It is close to mostly everything. Walking distance.
Cons: Yes. the AC did not work and I was never able to log in to Wi-Fi. I also did not like the fact that I was charged an extra $50 amenity fee.
7.0 Good
Pros:
Cons: The room was small.
8.0 Excellent
Pros: Such a cute little hotel. Unfortunately AC issues hampered our visit
Cons: The AC in the room wouldn't get below 73 despite service calls. Appears to be a known problem. Too bad otherwise much higher rating. Also the very limited food menu. And the area at night doesn't inspire confidence.
Steps from Union Square and newly re-imagined, Staypineapple San Francisco provides a metropolitan home base for your adventures. A short walk from the Moscone Center, you will find world-class shopping, dining and entertainment just around the corner.
The expansive lobby offers plush, stylish seating for working or relaxing. And if you’re looking for a quick bite or a leisurely cocktail, try Pineapple Bistro and Bar for a convenient and elegant option.
Sophisticated and thoughtfully designed guest rooms offer a luxe retreat from the hustle and bustle of city life and an opportunity to enjoy quiet moments – alone or with that special someone.
With a nod to legendary heroines and audacious sidekicks with hearts of gold, who blaze through life with a flair for fun and mystique, whose company everyone covets and whose confidence everyone craves, say hello to Staypineapple.
Unlock the extraordinary in every moment at Grand Hyatt San Francisco in Union Square. The AAA Four Diamond hotel offers magnificent views of the city skyline and San Francisco bay. Revel in modern guestrooms and suites that highlight residential style amenities and state-of-the-art technology.
Overall 8.6 Excellent
Based on 6,148 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
10.0
Pros: Location.
Excellent
10.0
Excellent
10.0
Pros: service was great, rooms were exceptionally clean.
Excellent
10.0
Pros: Very nice room with wonderful views of the city. Close to Union Square for shopping and dining. Large size room/suite. Friendly staff. Very satisfied with our stay
Excellent
9.0
Pros: Particularly the skyline view.
Excellent
9.0
Pros: in the heart of the city only 3 to 4 block from union city and chinatown plus McDonald and Starbucks its just around the hotel corner
Good
7.0
Pros: Newly refurbished rooms.
Good
6.0
Pros: Location
Excellent
10.0
Pros: Location and the close self parking garage. The free water bottle was also a plus.
Excellent
8.0
Pros: Location, friendly staff.
Excellent
9.0
Pros: Staff was very helpful and friendly.
Excellent
10.0
Pros: location and it is high enough for a great view of the city from the rooms
Details
Reviews
Overall 8.6 Excellent
Based on 6,148 reviews
Location
9.4
Service
8.3
WiFi
8.3
Room
7.5
Food
6.4
Comfort
5.7
Breakfast
5.0
Value
4.2
Pool
1.1
Location
9.3
Service
8.1
WiFi
7.0
Room
6.4
Food
6.0
Breakfast
5.7
Comfort
4.6
Value
4.1
Pool
1.1
Location
9.2
Cleanliness
8.2
Room
7.7
Service
7.7
Food
6.4
Amenities
6.1
Comfort
5.4
Breakfast
4.9
Value
3.9
Location
9.6
Service
8.1
Room
7.1
Food
6.5
Comfort
5.6
Breakfast
4.7
Value
4.3
Location
9.3
Service
8.2
Cleanliness
7.3
Room
7.1
Food
6.2
Value
4.0
10.0 Excellent
Pros: Location.
Cons:
10.0 Excellent
Pros:
Cons: Lack of decent eatery
10.0 Excellent
Pros: service was great, rooms were exceptionally clean.
Cons:
10.0 Excellent
Pros: Very nice room with wonderful views of the city. Close to Union Square for shopping and dining. Large size room/suite. Friendly staff. Very satisfied with our stay
Cons: The hotel did not have a spa but not a big deal. It would have been nice to be able to go and get a massage and sauna.
9.0 Excellent
Pros: Particularly the skyline view.
Cons: Nothing particular.
9.0 Excellent
Pros: in the heart of the city only 3 to 4 block from union city and chinatown plus McDonald and Starbucks its just around the hotel corner
Cons: very small room that perfectly fit for an individual business traveler
7.0 Good
Pros: Newly refurbished rooms.
Cons: The doors between rooms are acoustically transparent. The walls are also thin between rooms. I had to call security twice because of noisy neighbors. This seems to be such a recurring problem that the hotel provides earplugs next to the bed.
6.0 Good
Pros: Location
Cons: Unfriendly staff, room not worth the price
10.0 Excellent
Pros: Location and the close self parking garage. The free water bottle was also a plus.
Cons: The room bathroom needs deep cleaning. Overall it was nice the the floors was not as clean as I would like it to be.
8.0 Excellent
Pros: Location, friendly staff.
Cons: The TV in my room did not work, despite having it replaced.
9.0 Excellent
Pros: Staff was very helpful and friendly.
Cons: Room did not seem to cool down to selected thermostat temperature. There was a rattle inside the wall when it as windy outside.
10.0 Excellent
Pros: location and it is high enough for a great view of the city from the rooms
Cons:
Unlock the extraordinary in every moment at Grand Hyatt San Francisco in Union Square. The AAA Four Diamond hotel offers magnificent views of the city skyline and San Francisco bay. Revel in modern guestrooms and suites that highlight residential style amenities and state-of-the-art technology.
At the intersection of experience, escape, access & innovation.
The newly redesigned Stanford Court introduces a renegade take on a San Francisco classic – still offering that perfect blend of escape and access. Our location atop the prized Nob Hill offers spectacular views, the city's three cable car lines, and is conveniently just blocks from Union Square. Our newly redesigned guest rooms are equal parts inspiring and relaxing, offering a true respite after a supercharged day of exploring the city. Our revamped restaurant & bar is the optimal spot to kick back with specialty cocktails, spirits, and craft ales from our partners at Seven Stills Brewery & Distillery.
Overall 8.6 Excellent
Based on 3,179 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
10.0
Pros: Excellent service!
Excellent
10.0
Pros: Staff were very accommodating-being English I love my tea . When I asked for a couple of china cups and saucers for our room , the man on reception ( sorry didn’t catch his name ) , arranged for a tea kettle to be sent to our room . This made our stay even better ! I
Excellent
8.0
Pros: Staff and spacious rooms
Excellent
9.2
Pros: Loved the edgy art and modern feel. The view was great!
Excellent
9.6
Pros: Good location, friendly staff, large room.
Excellent
8.0
Pros: Its location.
Excellent
10.0
Pros: Nice staff, efficient check-in, great location, upgraded room.
Good
7.0
Pros: Friendly, helpful staff great location
Excellent
9.0
Pros: Conveniently located between Att park and Fisherman's Wharf.
Excellent
8.3
Pros: Friendly staff, complimentary drink, water and coffee in room. Library in lobby
Excellent
8.0
Pros: Great location, clean facilities, nice staff, comfortable bed
Good
6.8
Pros: Nice hotel in general
Details
Reviews
Overall 8.6 Excellent
Based on 3,179 reviews
Wellness
9.5
Location
8.9
WiFi
8.2
Room
8.1
Cleanliness
8.0
Service
7.7
Food
6.4
Breakfast
5.2
Value
4.7
Location
8.9
Room
8.0
Service
7.7
Cleanliness
7.5
Comfort
7.2
WiFi
7.2
Amenities
6.3
Food
6.3
Breakfast
5.7
Value
4.5
Location
9.0
Room
8.4
Cleanliness
8.2
Service
8.1
Food
6.5
Breakfast
5.4
Value
4.4
Location
8.9
Service
7.8
Comfort
7.1
Room
6.8
Breakfast
5.4
Value
4.1
Location
9.1
Room
7.8
Service
7.3
Comfort
7.0
Amenities
6.3
Breakfast
5.2
Value
4.6
10.0 Excellent
Pros: Excellent service!
Cons: No.
10.0 Excellent
Pros: Staff were very accommodating-being English I love my tea . When I asked for a couple of china cups and saucers for our room , the man on reception ( sorry didn’t catch his name ) , arranged for a tea kettle to be sent to our room . This made our stay even better ! I
Cons:
8.0 Excellent
Pros: Staff and spacious rooms
Cons: Beds a little hard
9.2 Excellent
Pros: Loved the edgy art and modern feel. The view was great!
Cons: I miss that restaurant where the gym is now. The room could really use a desk. The bath tub is too shallow. Had to change the time on the wall clock. Didn’t really like the non-closet. Couldn’t find HGTV on the tv. Would love to be able to play jazz in the room somehow.
9.6 Excellent
Pros: Good location, friendly staff, large room.
Cons:
8.0 Excellent
Pros: Its location.
Cons: The halls are hideous. Carpets feature ugly buildings; light fixtures are cheap and ugly.
10.0 Excellent
Pros: Nice staff, efficient check-in, great location, upgraded room.
Cons: No, everything was great.
7.0 Good
Pros: Friendly, helpful staff great location
Cons: Charging $30 for internet in the room is ridiculous! It should be free and this is a big negative for me. It indicates a gotcha mentality since everyone needs or at least wants internet and most places provide it at no charge.
9.0 Excellent
Pros: Conveniently located between Att park and Fisherman's Wharf.
Cons: Room could have been a bit cleaner.
8.3 Excellent
Pros: Friendly staff, complimentary drink, water and coffee in room. Library in lobby
Cons: Dreadful decor . So sad the elegant Stanford Court now looks like a set for a Matrix movie . The pricing is a scam ; I didn’t notice the $30 fee. I could have stayed at a Hilton, Hyatt or Marriott with a free cold buffet breakfast . When all fees added in, not a good value. Constant music in lobby is annoying. Probably won’t return, sorry, but the staff was great as were the comfortable bed.
8.0 Excellent
Pros: Great location, clean facilities, nice staff, comfortable bed
Cons: Food pricing was expensive, 1 electric bike was broken
6.8 Good
Pros: Nice hotel in general
Cons: The check in was one our delayed and the people in the front desk were not very servicial. Since it’s in the top part of the city, walking with kids or senior people is complicated. Breakfast options are not really option, it forces you to buy the full buffet.
At the intersection of experience, escape, access & innovation.
The newly redesigned Stanford Court introduces a renegade take on a San Francisco classic – still offering that perfect blend of escape and access. Our location atop the prized Nob Hill offers spectacular views, the city's three cable car lines, and is conveniently just blocks from Union Square. Our newly redesigned guest rooms are equal parts inspiring and relaxing, offering a true respite after a supercharged day of exploring the city. Our revamped restaurant & bar is the optimal spot to kick back with specialty cocktails, spirits, and craft ales from our partners at Seven Stills Brewery & Distillery.
Whether you are in town for business or leisure, San Francisco Marriott Union Square welcomes you with reimagined rooms, elevated event venues and personalized service. This boutique-style hotel brings guests close to downtown attractions. Explore Union Square, visit Chinatown or catch one of SFO's iconic cable cars. Inside, the redesigned hotel rooms feature plush bedding, flat-screen TVs and live streaming apps, ample desks, Wi-Fi and oversized windows revealing views of San Francisco or the Bay. Club-level rooms grant access to special perks, including free breakfasts and desserts. Suites offer extended living rooms with sofa beds, ideal for traveling families. Indulge on delicious California cuisine and custom cocktails at The Restaurant and bin480. Stay fit by taking advantage of our 24/7 gym. If you are planning an event, you'll love our 10,000 square feet of updated venues, including the exquisite Union Square Ballroom and 30th-floor event spaces that offer panoramic views of San Francisco.
Overall 8.6 Excellent
Based on 2,145 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
8.0
Pros: All staff we encountered were friendly and very helpful including valet service. Room was clean and bed was comfortable.
Excellent
10.0
Pros: The customer service was outstanding especially the Valet staff. The facility and location we loved the most
Excellent
10.0
Pros: Service, location, breakfast (though with extra charge)
Excellent
8.0
Pros: The location is excellent for access to the trams.
Excellent
10.0
Pros: Excelent location and very nice hotel!
Excellent
9.2
Pros: Location and overall experience
Excellent
9.0
Pros: The modernity.
Good
6.7
Pros: Location
Poor
1.0
Pros: Location was good.
Excellent
9.0
Pros: Friendliness Staff was very accommodating
Excellent
10.0
Pros: It was brand new and full of light
Excellent
9.0
Pros: Location
Details
Reviews
Overall 8.6 Excellent
Based on 2,145 reviews
Location
9.4
Cleanliness
9.1
Service
8.5
Room
8.4
Breakfast
7.0
Amenities
5.8
WiFi
5.4
Wellness
4.7
Value
4.3
Pool
0.0
Location
9.5
Cleanliness
9.2
Service
8.7
Room
7.9
Comfort
7.1
Breakfast
7.0
Amenities
5.7
WiFi
4.7
Value
4.2
Location
9.4
Cleanliness
9.1
Service
8.6
Room
8.0
Breakfast
7.0
Value
4.6
Location
9.4
Service
8.3
Room
7.5
8.0 Excellent
Pros: All staff we encountered were friendly and very helpful including valet service. Room was clean and bed was comfortable.
Cons: The view was just a car park. Would recommend requesting a room with a city/better view.
10.0 Excellent
Pros: The customer service was outstanding especially the Valet staff. The facility and location we loved the most
Cons: Nothing
10.0 Excellent
Pros: Service, location, breakfast (though with extra charge)
Cons: None
8.0 Excellent
Pros: The location is excellent for access to the trams.
Cons: The double bed was too small for two people.
10.0 Excellent
Pros: Excelent location and very nice hotel!
Cons: Nothing
9.2 Excellent
Pros: Location and overall experience
Cons: Room could have been more spacious
9.0 Excellent
Pros: The modernity.
Cons: I didn't like that it didn't have a pool.
6.7 Good
Pros: Location
Cons: Room design.poor.Heating & Air not so good. Can't reach window blinds over TV. Bath door let's light into room. Slide bath door visible to any one in bed. Should use hypoallergenic products to wash sheets and towels.
1.0 Poor
Pros: Location was good.
Cons: When we arrived (as anticipated, it was late in the evening), there were no rooms available. Why didn't they tell us earlier so we could have made other arrangements sooner? We had to stand there while the manager disappeared to find us another hotel.
9.0 Excellent
Pros: Friendliness Staff was very accommodating
Cons: No
10.0 Excellent
Pros: It was brand new and full of light
Cons: No
9.0 Excellent
Pros: Location
Cons: Union demonstrators outside
Whether you are in town for business or leisure, San Francisco Marriott Union Square welcomes you with reimagined rooms, elevated event venues and personalized service. This boutique-style hotel brings guests close to downtown attractions. Explore Union Square, visit Chinatown or catch one of SFO's iconic cable cars. Inside, the redesigned hotel rooms feature plush bedding, flat-screen TVs and live streaming apps, ample desks, Wi-Fi and oversized windows revealing views of San Francisco or the Bay. Club-level rooms grant access to special perks, including free breakfasts and desserts. Suites offer extended living rooms with sofa beds, ideal for traveling families. Indulge on delicious California cuisine and custom cocktails at The Restaurant and bin480. Stay fit by taking advantage of our 24/7 gym. If you are planning an event, you'll love our 10,000 square feet of updated venues, including the exquisite Union Square Ballroom and 30th-floor event spaces that offer panoramic views of San Francisco.
From the moment you first glimpse the crystal chandeliers and velvet armchairs in the grand lobby, the InterContinental® Mark Hopkins San Francisco hotel transports you to a golden, glamorous era. Host your dream wedding in one of two magnificent ballrooms, or unwind in an opulent suite decorated with unique artwork. The hotel restaurant serves the best of California’s contemporary cuisine, while famous city highlights like Union Square and the San Francisco Playhouse are a short stroll away.
Overall 8.4 Excellent
Based on 2,959 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
10.0
Pros: The perfect location.
Excellent
10.0
Pros: The beds are amazing as are the rooms. Customer service was off the charts.
Good
6.2
Pros: The location
Good
6.0
Excellent
10.0
Pros: The bed was extremely comfortable!
Excellent
10.0
Pros: Top of the Mark
Excellent
8.0
Pros: The old world feeling
Excellent
8.3
Pros: First of all good point was the Perfect location: nearby Grace cathedral and China town.. Room state is clean and modest, cozy, but not too spaceous. Coffe maker and capsule are good. Shower room and closet all clean.
Excellent
8.0
Pros: Location
Excellent
8.3
Pros: Very elegant and quiet. Top of the Mark was an excellent setting for drinks. Service for breakfast was excellent, also. Bed and pillows were super comfortable.
Excellent
9.2
Pros: Great location, amazing views from Top of the Mark
Excellent
10.0
Pros: Amazing location, very helpful staff, comfortable room
Details
Reviews
Overall 8.4 Excellent
Based on 2,959 reviews
Location
8.7
Service
8.3
Room
7.0
Breakfast
6.2
WiFi
5.8
Comfort
5.7
Amenities
5.4
Cleanliness
5.0
Value
3.6
Location
8.8
Service
7.9
Breakfast
6.0
Room
5.9
Vibe
5.6
Comfort
5.4
Cleanliness
5.0
Amenities
4.5
Value
3.1
Location
8.6
Service
8.3
Room
6.3
Breakfast
6.2
Vibe
6.0
Comfort
5.5
Amenities
5.4
Cleanliness
4.2
Value
3.0
Service
8.5
Location
8.4
Room
5.6
Comfort
5.5
Vibe
5.5
Location
8.9
Service
7.9
Room
6.2
Comfort
5.7
10.0 Excellent
Pros: The perfect location.
Cons: Weekend price was just a bit steep.
10.0 Excellent
Pros: The beds are amazing as are the rooms. Customer service was off the charts.
Cons:
6.2 Good
Pros: The location
Cons: House keeping kept knocking on door throughout trip despite do not deserve sign. Room of 5-7 very drunk women being loud and disruptive throughout the night. I definitely did not think it was a party hotel when I booked it. Didn’t get much sleep as a result. Not what I was looking for.
6.0 Good
Pros:
Cons: The property seemed very dated. It was sort of dark and the rooms seemed like chain hotel rooms. No character.
10.0 Excellent
Pros: The bed was extremely comfortable!
Cons:
10.0 Excellent
Pros: Top of the Mark
Cons: None
8.0 Excellent
Pros: The old world feeling
Cons:
8.3 Excellent
Pros: First of all good point was the Perfect location: nearby Grace cathedral and China town.. Room state is clean and modest, cozy, but not too spaceous. Coffe maker and capsule are good. Shower room and closet all clean.
Cons: As in others SF, the parking price was too high 65$/day.. When seeking for cheaper one, public parking lot is one block away, 40$/day.
8.0 Excellent
Pros: Location
Cons: The public spaces r limited and dated, as r the hallways, need new door updates too!
8.3 Excellent
Pros: Very elegant and quiet. Top of the Mark was an excellent setting for drinks. Service for breakfast was excellent, also. Bed and pillows were super comfortable.
Cons: The bathroom was tiny.
9.2 Excellent
Pros: Great location, amazing views from Top of the Mark
Cons: The property is a little dated now and could do with some refurbishment
10.0 Excellent
Pros: Amazing location, very helpful staff, comfortable room
Cons:
From the moment you first glimpse the crystal chandeliers and velvet armchairs in the grand lobby, the InterContinental® Mark Hopkins San Francisco hotel transports you to a golden, glamorous era. Host your dream wedding in one of two magnificent ballrooms, or unwind in an opulent suite decorated with unique artwork. The hotel restaurant serves the best of California’s contemporary cuisine, while famous city highlights like Union Square and the San Francisco Playhouse are a short stroll away.
With a stay at Hotel Zeppelin San Francisco, you'll be centrally located in San Francisco, just a 3-minute walk from SHN Curran Theatre and 8 minutes by foot from Westfield San Francisco Centre. Featured amenities include a 24-hour business center, limo/town car service, and express check-in.
Overall 8.3 Excellent
Based on 2,246 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Mediocre
2.0
Pros: I didn't have it. Well left too early. Not sure I'd go back to try it.
Excellent
8.0
Excellent
8.0
Pros: The decor/style and the location
Excellent
10.0
Pros: Comfy rooms
Excellent
10.0
Pros: Great location, awesome vibe & decor, there is a game room & restaurant/bar. The bed was so comfy!
Excellent
8.3
Pros: Location
Good
6.0
Pros: The lobby design is great and inviting with the fireplace. That's about it...
Okay
4.2
Pros: When I arrived the hotel staff was very friendly.
Good
6.7
Pros: Good location. The staff was helpful with regards to where to go / what to do for fun.
Good
7.5
Excellent
8.0
Pros: Nice hotel, good location.
Excellent
9.2
Pros: This was one of the most stylish, hip, welcoming and best located hotels I’ve ever stayed with. The hotel has everything from social hour, game room, restaurant (breakfast, lunch & dinner) and wireless room phones. Location was perfect and within walking distance to all my extra curricular activities planned during the week. So glad I chose this hotel.
Details
Reviews
Overall 8.3 Excellent
Based on 2,246 reviews
Vibe
9.3
Location
9.3
WiFi
9.2
Amenities
8.2
Service
7.6
Room
6.7
Cleanliness
6.2
Breakfast
5.2
Comfort
4.8
Location
9.4
Vibe
8.6
Bar
7.9
Service
7.6
Amenities
7.3
Room
5.6
Cleanliness
5.3
Comfort
4.7
Vibe
9.3
Location
9.1
Amenities
8.1
Service
7.1
Room
6.4
Cleanliness
6.3
Comfort
5.2
Location
9.4
Vibe
8.9
Amenities
8.1
Service
7.4
Cleanliness
6.3
Room
6.1
Comfort
4.9
Location
9.3
Vibe
9.1
Service
6.7
Room
5.8
2.0 Mediocre
Pros: I didn't have it. Well left too early. Not sure I'd go back to try it.
Cons: The extra charges the come with the room, which was not mentioned when purchasing the room. There was $50(USD) added as taxes once I got there.
8.0 Excellent
Pros:
Cons: Cost. No milk or tea in room
8.0 Excellent
Pros: The decor/style and the location
Cons: Breakfast was not provided.
10.0 Excellent
Pros: Comfy rooms
Cons: A more gracious departure at checkout
10.0 Excellent
Pros: Great location, awesome vibe & decor, there is a game room & restaurant/bar. The bed was so comfy!
Cons: The majority of staff was great! However, both gentlemen I dealt with at the check-in counter could have been more friendly & helpful. Everyone was top notch.
8.3 Excellent
Pros: Location
Cons: Air conditioning very noisy and directly to the bed. Building in maintenance, activities started around 8am
6.0 Good
Pros: The lobby design is great and inviting with the fireplace. That's about it...
Cons: Bad upkeep, stinky hallways, construction noise from the brickwork, small double bed despite being called a Queen room, stained linen and towels, and was charged extra fees not indicated in the base price when I booked.
4.2 Okay
Pros: When I arrived the hotel staff was very friendly.
Cons: When I left the front desk clerk was very short and unfriendly. The valet felt it appropriate to park my truck in the bus lane when we were loading up. I understand the truck is larger but I had two children with me and it felt dangerous.
6.7 Good
Pros: Good location. The staff was helpful with regards to where to go / what to do for fun.
Cons: For the most part it was a good stay. We don’t spend much time in the room when we are on vaca. Basically a bed to sleep on. Bad notes - we were told that the cable included the NFL Network. This was important to us because we are Houston Texan fans and the only way to watch that game was on the NFL network as the game was played in London and aired at 6:30 AM. The weekend restaurant opening at 8am is too late. The was no coffee on Saturday morning until sometime after 8 as the staff was late opening the restaurant. You’re a hotel....don’t screw up the coffee on the weekends for Pete’s sake....have the front desk staff get some coffee going by 6am. It’s not hard. It kinda felt like when we commented about the issues the staff didn’t care. It was kinda like, oh well...sucks to be you reaction. Rather than trying to rectify the issue and/or apologize. We will be back to San Fran but we will not stay at Hotel Zeppelin.
7.5 Good
Pros:
Cons: The extra fees. Change extra $137.00 when checked in.
8.0 Excellent
Pros: Nice hotel, good location.
Cons: Lighting in the bathroom always turn off because of the sensor before we finished it.
9.2 Excellent
Pros: This was one of the most stylish, hip, welcoming and best located hotels I’ve ever stayed with. The hotel has everything from social hour, game room, restaurant (breakfast, lunch & dinner) and wireless room phones. Location was perfect and within walking distance to all my extra curricular activities planned during the week. So glad I chose this hotel.
Cons: Some of the rooms are way smaller (NY Style); However, my request was accommodated once I requested for a better view, in which the room was larger.
With a stay at Hotel Zeppelin San Francisco, you'll be centrally located in San Francisco, just a 3-minute walk from SHN Curran Theatre and 8 minutes by foot from Westfield San Francisco Centre. Featured amenities include a 24-hour business center, limo/town car service, and express check-in.
Located at Union Square, the Handlery offers travelers the perfect San Francisco experience. As a 4th generation family owned hotel, we create great experiences for our guests by offering comfortable rooms, a warm atmosphere and personal service. Ideally located in the heart of Union Square, the cable car stops at our corner and is within easy access to all main attractions
Overall 8.2 Excellent
Based on 4,627 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Okay
5.8
Pros: Intermittent foul odor in our room. Latrine odor.
Good
6.2
Pros: The hotel's location close to Union Square and a lot of events and fun
Excellent
8.0
Pros: Location was great! Rooms were very clean.
Excellent
8.2
Pros: Location, location, location at a decent price. Room was cozy with sufficient space. Staff were courteous and attentive. Beautiful pool in the middle of the city. Lots of windows to let the fresh air in and get a feel of the weather outside.
Excellent
10.0
Pros: We always enjoy our stay at The Handlery. It's a good location and the staff is always friendly.
Excellent
10.0
Pros: Great hotel. Small enough to be pleasant and cozy yet big enough to offer amenities. Nice location at Union sq. Weird/expensive parking ($70 a night for my truck) and no valet but very nice hotel. I'll definitely stay here again.
Excellent
10.0
Pros: Close to transort, shops and lots of diners and restaurants
Excellent
9.0
Pros: Location was outstanding. Area itself is great with easy transit access to anywhere in SF. A comfortable room with nice ammenities... fridge, robes, coffee, morning paper.
Excellent
8.0
Pros: The room was Spacious and the hotel was in a great location.
Excellent
9.0
Pros: Location was great!
Excellent
8.8
Pros: Perfect location and very cute rooms in historic building! Safe environment, lots of great restaurants around.
Good
6.0
Pros: Location
Details
Reviews
Overall 8.2 Excellent
Based on 4,627 reviews
Location
9.3
Service
8.3
Cleanliness
8.0
Beach
7.1
Pool
7.0
WiFi
6.7
Room
6.6
Comfort
5.2
Wellness
5.1
Amenities
5.1
Vibe
4.6
Value
4.3
Breakfast
3.8
Location
9.3
Service
6.9
Pool
6.5
Room
6.5
Comfort
5.4
WiFi
5.3
Wellness
4.9
Amenities
4.9
Breakfast
4.0
Value
3.7
Vibe
3.7
Location
9.3
Cleanliness
8.4
Service
8.0
Pool
7.3
Room
6.7
Comfort
5.4
Amenities
5.0
Value
4.1
Breakfast
3.8
Vibe
3.2
Location
9.5
Service
8.6
Cleanliness
7.5
Room
6.7
Comfort
5.3
Amenities
4.3
Value
4.0
Vibe
3.7
Breakfast
3.4
Location
9.5
Service
8.1
Cleanliness
7.8
Room
5.6
Amenities
5.3
Comfort
4.7
Vibe
4.4
Value
4.2
5.8 Okay
Pros: Intermittent foul odor in our room. Latrine odor.
Cons:
6.2 Good
Pros: The hotel's location close to Union Square and a lot of events and fun
Cons: * Old Hotel
* Voices of noise and nuisance from outside the hotel
* the bathroom it is small
8.0 Excellent
Pros: Location was great! Rooms were very clean.
Cons: Smelled musty in the halls and our room.
8.2 Excellent
Pros: Location, location, location at a decent price. Room was cozy with sufficient space. Staff were courteous and attentive. Beautiful pool in the middle of the city. Lots of windows to let the fresh air in and get a feel of the weather outside.
Cons: Bed was a little too soft for my comfort. Views from windows not impressive.
10.0 Excellent
Pros: We always enjoy our stay at The Handlery. It's a good location and the staff is always friendly.
Cons:
10.0 Excellent
Pros: Great hotel. Small enough to be pleasant and cozy yet big enough to offer amenities. Nice location at Union sq. Weird/expensive parking ($70 a night for my truck) and no valet but very nice hotel. I'll definitely stay here again.
Cons:
10.0 Excellent
Pros: Close to transort, shops and lots of diners and restaurants
Cons:
9.0 Excellent
Pros: Location was outstanding. Area itself is great with easy transit access to anywhere in SF. A comfortable room with nice ammenities... fridge, robes, coffee, morning paper.
Cons: For this level of hotel, it could use a bathroom update. And hallway noise was noticeable (mostly late night, weekend guests). There are several additional daily fees...Tourism District, Mascone Expansion,CA Tourism Assessment.
8.0 Excellent
Pros: The room was Spacious and the hotel was in a great location.
Cons:
9.0 Excellent
Pros: Location was great!
Cons: The bathroom could have been bigger.
8.8 Excellent
Pros: Perfect location and very cute rooms in historic building! Safe environment, lots of great restaurants around.
Cons: The beds were not comfortable.
6.0 Good
Pros: Location
Cons: Room size Air quality VIEW !!!
Located at Union Square, the Handlery offers travelers the perfect San Francisco experience. As a 4th generation family owned hotel, we create great experiences for our guests by offering comfortable rooms, a warm atmosphere and personal service. Ideally located in the heart of Union Square, the cable car stops at our corner and is within easy access to all main attractions
With a stay at Hotel Carlton, a Joie de Vivre Boutique Hotel, you'll be centrally located in San Francisco, within a 5-minute walk of The Regency Ballroom and Van Ness Avenue. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in San Francisco? This hotel features 750 square feet (70 square meters) of event facilities. Guests may use a roundtrip airport shuttle for a surcharge, and self parking (subject to charges) is available onsite.
Overall 8.2 Excellent
Based on 2,701 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Good
7.9
Pros: Good location. Great breakfast. Staff was friendly.
Good
7.0
Pros: The decor was excellent.
Excellent
8.2
Pros: The hotel was a better standar than I was expecting. The lobby was clean & fairly modern. The room was reasonably large and had good amenities.
Good
6.7
Pros: Good front desk service
Okay
5.8
Poor
1.0
Good
7.9
Pros: night desk people were nice.
Excellent
10.0
Pros: Hotel front desk was knowledgeable, very helpful with suggestions .
Excellent
10.0
Pros: The staff is incredibly friendly, the restaurant is amazing and the vibe at the hotel is modern and hip. Loved the jazz music in the lobby with complimentary wine. Walking distance to great food and drinks as well.
Excellent
10.0
Excellent
10.0
Pros: The staff was very nice.
Excellent
10.0
Pros: The room was clean and comfortable. The staff was great. I stayed in San Francisco numerous times and for the price this hotel was a great stay/great deal. Would recommend.
Details
Reviews
Overall 8.2 Excellent
Based on 2,701 reviews
Service
9.2
Location
8.5
Room
6.6
WiFi
6.3
Breakfast
5.5
Wellness
0.0
Service
9.0
Location
8.4
Vibe
7.1
Room
6.5
Breakfast
5.2
Comfort
5.0
Service
9.3
Location
8.9
Food
6.8
Room
5.9
Breakfast
5.3
Service
9.4
Location
8.0
Cleanliness
7.8
Vibe
6.6
Room
6.1
Service
9.3
Location
8.8
Cleanliness
8.8
Room
6.1
7.9 Good
Pros: Good location. Great breakfast. Staff was friendly.
Cons:
7.0 Good
Pros: The decor was excellent.
Cons: The bed was too firm. Parking was a mild hassle. The extra charges for the amenities was a little irritating. 15 dollars a day for slow internet and a filtered water drinking fountain on every floor was a bit much. The bathroom had way to little co
8.2 Excellent
Pros: The hotel was a better standar than I was expecting. The lobby was clean & fairly modern. The room was reasonably large and had good amenities.
Cons: The bathroom was very small & felt a little cramped. There was no free parking but this is to be expected in a city.
6.7 Good
Pros: Good front desk service
Cons: Roaches in the bathroom
5.8 Okay
Pros:
Cons: Loud and bad neighborhood
1.0 Poor
Pros:
Cons: This is my first review of a hotel, but my experience with Hotel Carlton has been so bad that I think I ought to share it. I have many things to comments negatively, but I will limit myself to one objective complaint. I booked a room at the hotel, and Hotel Carlton charged my credit card twice. I contacted the hotel immediately, and they stated that my credit card had been charged only once. One month later, when confronted with my credit card bill at the reception of the hotel, they acknowledged that they had charged the credit card twice and promised to solve the problem---I just would have to wait one week. One week later, I found out that Hotel Carlton returned to my credit card 35 dollars less than the amount initially charged in excess.
7.9 Good
Pros: night desk people were nice.
Cons: front desk woman was rude. felt like we were inconveniencing her by being there. Lights is room flicked on even though turned off.....old hotel
10.0 Excellent
Pros: Hotel front desk was knowledgeable, very helpful with suggestions .
Cons: Room door closes loud. Could get noisy.
10.0 Excellent
Pros: The staff is incredibly friendly, the restaurant is amazing and the vibe at the hotel is modern and hip. Loved the jazz music in the lobby with complimentary wine. Walking distance to great food and drinks as well.
Cons: nope...loved it.
10.0 Excellent
Pros:
Cons: Yea why was the toilet dispenser so far away. You practically have to get off toli et to clean yourself.
10.0 Excellent
Pros: The staff was very nice.
Cons: A little pricey.
10.0 Excellent
Pros: The room was clean and comfortable. The staff was great. I stayed in San Francisco numerous times and for the price this hotel was a great stay/great deal. Would recommend.
Cons: When we arrived the room felt cold to us. We are from a much warmer climate than SF. Turned on the heater and didn't heat up. Called the front desk and was told the heat in the building was on a timer...comes on at 9pm (it's a radiator). They offered to send up a space heater.Within minutes we had a space heater. Problem solved. Great staff and super friendly.
With a stay at Hotel Carlton, a Joie de Vivre Boutique Hotel, you'll be centrally located in San Francisco, within a 5-minute walk of The Regency Ballroom and Van Ness Avenue. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in San Francisco? This hotel features 750 square feet (70 square meters) of event facilities. Guests may use a roundtrip airport shuttle for a surcharge, and self parking (subject to charges) is available onsite.
San Francisco is famous for its rich culture and diverse neighborhoods, not to mention it's one of the most vibrant, eclectic and exhilarating cities in the country. From the hills of Chinatown and North Beach to its sweeping bridges, which you can explore on foot, bike or double-decker tour bus, there's no doubt that you will be able keep yourself entertained for weeks at a time. Located just one block from Union Square, in the epicenter of the city's best shopping, dining and entertainment venues. The hotel is also walking distance to China Town, North Beach, the Financial District and Moscone Center. Just a half a block away is the famous Powell Street cable car line, where you can catch a ride to top San Francisco attractions such as Fisherman's Wharf and Alcatraz. Union Square's plaza is just steps away, known for its local music and art shows. Dine at the city's most celebrated restaurants and sample the latest food innovations for which the city has become famous. Explore the city's countless tourist attractions such as the spectacular Golden Gate Bridge, and take a ride through the city's notorious yet energizing fog, setting your eyes on the wondrous parks and landmarks along the way. Browse the nearby boutiques and department stores in and around the bustling Union Square area. And enjoy all of this while staying at Cartwright Hotel Union Square, located in the heart of one of the world's most vibrant cities. Apart from its excellent location and quintessential San Francisco charm, The Cartwright Hotel - Union Square, BW Premier Collection® offers thoughtful amenities and premium guest services, making it the perfect choice for business and leisure travelers looking for comfort and convenience in the thick of all that San Francisco has to offer.
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Overall 8.2 Excellent
Based on 1,891 reviews
All reviews
- All reviews
- Couples
- Families
- Business
Excellent
10.0
Pros: LOVED the suite.....two rooms with separate entries (!!!) and a large bathroom between. Our friend stayed on sofa bed in living room and was very happy with the mattress
Excellent
9.0
Pros: Cleanliness and location is great.
Excellent
10.0
Pros: Warm hospitality from staff. Great location.
Excellent
9.0
Pros: Great for business travel. Small clean room. Coffee and paper in morning. Access to local gym. About 15 min walk to Moscone. Nice, friendly staff. Was traveling alone on business....I liked that this was not a gaudy hotel (see comments below).
Okay
4.6
Excellent
8.3
Pros: Great location. Nice room. Friendly helpful staff.
Excellent
8.8
Pros: Great Location, very clear room and bathroom, very friendly staff
Mediocre
2.0
Excellent
10.0
Pros: Location, staff, cleanliness, bed comfort, amenities
Excellent
10.0
Pros: This boutique hotel is small but has a lot of character. It was built over a century ago. A renovation to the interior has been done bringing it up to date. The exterior is being repainted now. Being in the heart of Union Square makes it very handy for shopping or anight out. The staff are what make the hotel special though. Edward at the front desk went over the top to make our anniversary extra nice.
Excellent
8.0
Pros: Location was great.
Excellent
8.0
Pros: The location is convenient.
Details
Reviews
Overall 8.2 Excellent
Based on 1,891 reviews
Location
9.4
Service
9.1
WiFi
9.1
Room
6.3
Bar
4.8
Comfort
3.3
Breakfast
2.6
Location
9.5
Service
9.3
Cleanliness
8.0
Room
5.4
Comfort
3.1
Location
9.3
Service
9.2
Cleanliness
8.1
Room
6.0
Comfort
2.9
Location
9.3
Service
9.1
Cleanliness
7.6
Vibe
5.5
Room
5.2
Comfort
3.4
10.0 Excellent
Pros: LOVED the suite.....two rooms with separate entries (!!!) and a large bathroom between. Our friend stayed on sofa bed in living room and was very happy with the mattress
Cons: Not much hot water....in fact barely got warm in the sink. We didn't shower so don't know how that works. I reported to staff on way out.
9.0 Excellent
Pros: Cleanliness and location is great.
Cons: Its good but very small and tiny. Hallways smells gross.
10.0 Excellent
Pros: Warm hospitality from staff. Great location.
Cons:
9.0 Excellent
Pros: Great for business travel. Small clean room. Coffee and paper in morning. Access to local gym. About 15 min walk to Moscone. Nice, friendly staff. Was traveling alone on business....I liked that this was not a gaudy hotel (see comments below).
Cons: SF has changed. A lot of homeless by Union Square (not a problem for the visitor per se, though, sad to see). Cost of living high in SF. Would avoid rent a car if you can. None of this hotel related, just general info for the traveler going to SF.
4.6 Okay
Pros:
Cons: Peeled walls, cockroach in the shower, smell of mould
8.3 Excellent
Pros: Great location. Nice room. Friendly helpful staff.
Cons: No reply from property about check in details prior to the trip
8.8 Excellent
Pros: Great Location, very clear room and bathroom, very friendly staff
Cons: Small room, noisy wind blowing sound all night through the closed windows, coffee machine didnot work
2.0 Mediocre
Pros:
Cons: So dingy, so sad.
10.0 Excellent
Pros: Location, staff, cleanliness, bed comfort, amenities
Cons: Like most people have said the toilet is really close to the sink but with an old building small rooms/restrooms are expected. Really the most disappointing thing was that the remote for the TV did not work correctly which isn't really that bad of athing
10.0 Excellent
Pros: This boutique hotel is small but has a lot of character. It was built over a century ago. A renovation to the interior has been done bringing it up to date. The exterior is being repainted now. Being in the heart of Union Square makes it very handy for shopping or anight out. The staff are what make the hotel special though. Edward at the front desk went over the top to make our anniversary extra nice.
Cons: The only downside is street noice but that goes with the location.
8.0 Excellent
Pros: Location was great.
Cons: The room was very small but clean.
8.0 Excellent
Pros: The location is convenient.
Cons: The rooms are very small & space is at a premium.
San Francisco is famous for its rich culture and diverse neighborhoods, not to mention it's one of the most vibrant, eclectic and exhilarating cities in the country. From the hills of Chinatown and North Beach to its sweeping bridges, which you can explore on foot, bike or double-decker tour bus, there's no doubt that you will be able keep yourself entertained for weeks at a time. Located just one block from Union Square, in the epicenter of the city's best shopping, dining and entertainment venues. The hotel is also walking distance to China Town, North Beach, the Financial District and Moscone Center. Just a half a block away is the famous Powell Street cable car line, where you can catch a ride to top San Francisco attractions such as Fisherman's Wharf and Alcatraz. Union Square's plaza is just steps away, known for its local music and art shows. Dine at the city's most celebrated restaurants and sample the latest food innovations for which the city has become famous. Explore the city's countless tourist attractions such as the spectacular Golden Gate Bridge, and take a ride through the city's notorious yet energizing fog, setting your eyes on the wondrous parks and landmarks along the way. Browse the nearby boutiques and department stores in and around the bustling Union Square area. And enjoy all of this while staying at Cartwright Hotel Union Square, located in the heart of one of the world's most vibrant cities. Apart from its excellent location and quintessential San Francisco charm, The Cartwright Hotel - Union Square, BW Premier Collection® offers thoughtful amenities and premium guest services, making it the perfect choice for business and leisure travelers looking for comfort and convenience in the thick of all that San Francisco has to offer.
With a stay at Warwick San Francisco, you'll be centrally located in San Francisco, steps from SHN Curran Theatre and 8 minutes by foot from Westfield San Francisco Centre. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk.
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Overall 8.2 Excellent
Based on 1,835 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
10.0
Pros: Everyone was nice. Everything worked and the breakfast was terrific.
Excellent
10.0
Pros: We enjoyed the two bathroom suite, which has an excellent floorplan for a couple traveling with a 12 year-old. The location near theaters allowed us to look for last minutes discount tickets and quickly get to the theater. Lots of nearby dining options.
Excellent
10.0
Pros: Great location for walking around, near galleries, union square, civic center, China Town. The staff were super friendly and helpful.
Excellent
8.0
Pros: Friendly staff
Excellent
10.0
Pros: Very central, and the room was nice and cozy. I stayed over a weekend and it was perfect to visit San Fran, walking distance from union square and all the shops as well as Chinatown. It didn’t feel like those bland chain hotel rooms, but rather more boutique with some nice deco touches.
Poor
1.0
Pros: Location was convenient but not worth it given problems
Excellent
8.3
Pros: Good location. Booked a suite so it was very big and comfortable. There were 2 toilets and the sofa area was spacious. Would recommend this place as it was close to almost anywhere we wanted to go!
Excellent
8.0
Pros: The front desk and restaurant staff were wonderful. Very friendly and helpful. Great location.
Okay
4.0
Pros: It was nice that breakfast was included in the price.
Mediocre
3.0
Pros: Nice location - but the hotel it self was made out of paper thin walls. Everything that went on around you was no secret. If you want peace and quiet this is not the place to go. The staff were really nice :)
Good
6.3
Pros: Staff was very pleasant. Good location.
Mediocre
3.0
Pros: The bed was comfortable
Details
Reviews
Overall 8.2 Excellent
Based on 1,835 reviews
WiFi
9.3
Location
9.2
Service
8.3
Breakfast
7.6
Room
6.9
Cleanliness
6.3
Amenities
5.7
Comfort
4.8
Wellness
1.8
Service
9.2
Location
8.6
Room
8.3
Breakfast
8.2
Cleanliness
6.7
Comfort
5.6
Amenities
5.6
Value
4.6
Location
9.0
Service
8.4
Food
7.3
Breakfast
7.2
Room
6.5
Cleanliness
6.2
Amenities
5.5
Comfort
4.6
Location
9.3
Service
8.7
Breakfast
8.0
Cleanliness
6.5
Room
6.3
Comfort
4.9
Location
9.3
Service
8.5
Breakfast
7.0
Room
6.5
Comfort
5.1
10.0 Excellent
Pros: Everyone was nice. Everything worked and the breakfast was terrific.
Cons: No
10.0 Excellent
Pros: We enjoyed the two bathroom suite, which has an excellent floorplan for a couple traveling with a 12 year-old. The location near theaters allowed us to look for last minutes discount tickets and quickly get to the theater. Lots of nearby dining options.
Cons:
10.0 Excellent
Pros: Great location for walking around, near galleries, union square, civic center, China Town. The staff were super friendly and helpful.
Cons:
8.0 Excellent
Pros: Friendly staff
Cons: The bed was really mediocre was really looking forward to a nice comfy hotel bed after a long day of travel
10.0 Excellent
Pros: Very central, and the room was nice and cozy. I stayed over a weekend and it was perfect to visit San Fran, walking distance from union square and all the shops as well as Chinatown. It didn’t feel like those bland chain hotel rooms, but rather more boutique with some nice deco touches.
Cons:
1.0 Poor
Pros: Location was convenient but not worth it given problems
Cons: The lobby of the hotel was stifling and hot. Staff had to open doors to get air circulating which led to bugs and street noise. Our room on the 7th floor had no working a/c so a small box fan was provided. It was well over 80 degrees. Never again
8.3 Excellent
Pros: Good location. Booked a suite so it was very big and comfortable. There were 2 toilets and the sofa area was spacious. Would recommend this place as it was close to almost anywhere we wanted to go!
Cons: However our room 703 was facing the back of the hotel and we could hear the rubbish every morning- though we were on the highest floor. Absolutely no privacy because there were no curtains- just the translucent ones. 703 is also next to the AV closet- which was loud all the time though you cannot really hear it in the room. Staff were not friendly and they always seemed like they were doing their own things in the main lobby reception.
8.0 Excellent
Pros: The front desk and restaurant staff were wonderful. Very friendly and helpful. Great location.
Cons:
4.0 Okay
Pros: It was nice that breakfast was included in the price.
Cons: I requested the top floor, and my room was by a utility room that was extremely noisy. I think the staff should explain that once you get that room. The pipe from the shower was coming out from the wall. The tub was too small for the type of shower head.
3.0 Mediocre
Pros: Nice location - but the hotel it self was made out of paper thin walls. Everything that went on around you was no secret. If you want peace and quiet this is not the place to go. The staff were really nice :)
Cons: Bad building quality
6.3 Good
Pros: Staff was very pleasant. Good location.
Cons: Freezing in the room at night because the window wouldn’t close all the way. Beds were not all that comfortable.
3.0 Mediocre
Pros: The bed was comfortable
Cons: The room was very shabby. There was water damage in the bathroom and the general level of cleanliness was low.
With a stay at Warwick San Francisco, you'll be centrally located in San Francisco, steps from SHN Curran Theatre and 8 minutes by foot from Westfield San Francisco Centre. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk.
With a stay at The Clift Royal Sonesta Hotel in San Francisco (Downtown San Francisco), you'll be steps from SHN Curran Theatre and 7 minutes by foot from Westfield San Francisco Centre. Featured amenities include a business center, express check-out, and dry cleaning/laundry services.
Overall 8.1 Excellent
Based on 3,811 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
10.0
Pros: The room was a decent size and had space to walk around
Good
7.1
Pros: The humongous bed and comfy pillows. The staff are friendly and professional. We didn’t eat breakfast or dinner at the hotel, but had room service once and although it was extortionately expensive ($29 for a club sandwich once all the additional charges were added) it was nice.
Excellent
9.2
Excellent
8.0
Pros: Location was great.
Good
7.0
Excellent
10.0
Pros: Location, great customer service!!!
Excellent
9.6
Pros: The localization is perfect
Excellent
10.0
Pros: Great location. Fun, quirky interior.
Good
7.1
Pros: Great location next to Union Square. Staff were really nice and super helpful.
Okay
5.0
Pros: The staff was very friendly and helpful. They were the best part of the hotel.
Excellent
8.8
Pros: Great location. Nice staff. Pretty hotel. Good price.
Excellent
10.0
Pros: The Sonesta Hotel is a beautiful hotel. Her collocation is in the downtown of Frisco. Her particular architecture is so different between other hotel of Frisco . The Sonesta's hotel team is careful to necessity of the guest. The rooms are big and with large the beds of Queen size and other King size. The bathrooms are like a typical american bathroom, it is a few small but clean and this is important for me. The moquette is a few spotted but clear. If I go back again in Frisco I will thing sure to go back in Sonesta Hotel. Thank you so much for your kindness . I hope to go back soon.
Details
Reviews
Overall 8.1 Excellent
Based on 3,811 reviews
Location
9.1
Bar
9.0
Service
8.0
WiFi
7.6
Vibe
7.1
Amenities
6.8
Food
6.7
Room
6.1
Breakfast
5.2
Cleanliness
4.9
Value
4.0
Location
9.3
Service
7.7
Food
6.7
Vibe
6.3
WiFi
6.3
Room
6.1
Comfort
5.5
Breakfast
5.3
Cleanliness
4.7
Value
4.0
Location
9.2
Bar
9.0
Service
8.3
Room
6.6
Food
6.6
Comfort
6.4
Breakfast
5.4
Cleanliness
5.1
Value
4.0
Location
9.2
Bar
8.6
Service
8.2
Amenities
6.6
Vibe
6.3
Room
5.0
Value
3.8
Location
9.1
Service
8.2
Comfort
6.6
Amenities
6.4
Vibe
6.0
Room
5.9
Cleanliness
5.1
Value
4.3
10.0 Excellent
Pros: The room was a decent size and had space to walk around
Cons: It was hard to find at night since there was construction. There was no sign saying the hotel was right there. We passed it multiple times looking for it.
7.1 Good
Pros: The humongous bed and comfy pillows. The staff are friendly and professional. We didn’t eat breakfast or dinner at the hotel, but had room service once and although it was extortionately expensive ($29 for a club sandwich once all the additional charges were added) it was nice.
Cons: The hotel is soon to undergone a massive renovation and I think it shows. It is a tired hotel but it was clean and comfortable nonetheless. It’s our honeymoon so I think we were hoping to be wowed by the hotel, but it’s a bit of a ‘Instagram vs. Reality’ situation, but only this time, it’s the photos on booking.com vs. reality. We’ve no idea what the hotel looks like on the outside, it’s covered in scaffolding. We haven’t been affected by any preparatory work, but I think we both feel a bit let down by our stay here for the cost of the room. There are better locations too, and in hindsight, I think we would choose to stay further out of SF because being in this specific location didn’t add any benefit to our stay.
9.2 Excellent
Pros:
Cons: They wouldn’t refill the complimentary water which is unusual when booking a suite and very inconvenient with jetlag
8.0 Excellent
Pros: Location was great.
Cons: Room was very small. Hallways and rooms need updating big time. No fans in bathroom and window did not open at all.
7.0 Good
Pros:
Cons: Extensive exterior renovation underway.
10.0 Excellent
Pros: Location, great customer service!!!
Cons: Small rooms and decoration is not my style
9.6 Excellent
Pros: The localization is perfect
Cons: The hotel was in renewing work on external wall.
10.0 Excellent
Pros: Great location. Fun, quirky interior.
Cons: Exterior renovation scaffolding has been up for months—not a huge problem, really, but it’s a shame it’s taken so long.
7.1 Good
Pros: Great location next to Union Square. Staff were really nice and super helpful.
Cons: The bathroom - really old and grotty shower.
5.0 Okay
Pros: The staff was very friendly and helpful. They were the best part of the hotel.
Cons: The bathroom was very tiny and no counter space. The bathroom door did not open all the way and it was difficult to move around in the tiny room. The main room was large which was nice but I did not like that the walls were all mirrors.
8.8 Excellent
Pros: Great location. Nice staff. Pretty hotel. Good price.
Cons: Construction everywhere. Our room had no window - covered by plastic to keep construction dust out! Hotel bar LOADED with hookers at night. I was propositioned 3 times in 1 hour. It was beyond ridiculous. It's obvious that the hotel knows about this and didn't stop it.
10.0 Excellent
Pros: The Sonesta Hotel is a beautiful hotel. Her collocation is in the downtown of Frisco. Her particular architecture is so different between other hotel of Frisco . The Sonesta's hotel team is careful to necessity of the guest. The rooms are big and with large the beds of Queen size and other King size. The bathrooms are like a typical american bathroom, it is a few small but clean and this is important for me. The moquette is a few spotted but clear. If I go back again in Frisco I will thing sure to go back in Sonesta Hotel. Thank you so much for your kindness . I hope to go back soon.
Cons: Nothing
With a stay at The Clift Royal Sonesta Hotel in San Francisco (Downtown San Francisco), you'll be steps from SHN Curran Theatre and 7 minutes by foot from Westfield San Francisco Centre. Featured amenities include a business center, express check-out, and dry cleaning/laundry services.
-934910.jpg?width=66&height=66&crop=true)
-325254.jpg?width=66&height=66&crop=true)
-991273.jpg?width=66&height=66&crop=true)
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Overall 8.1 Excellent
Based on 2,328 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
8.0
Pros: Location is excellent!
Okay
4.8
Mediocre
3.0
Pros: Nice room
Good
6.0
Good
6.3
Good
7.0
Pros: They upgraded me
Excellent
10.0
Pros: Beautiful room and lobby. We were upgraded free of charge which was greatly appreciated.
Good
6.3
Pros: Good location, decor in rooms, staff is nice
Excellent
10.0
Pros: Close to the Theatre district, the hotel was stunning. The architecture was beautiful. The restaurant was divine.
Excellent
10.0
Pros: The staff was very courteous. The room was very clean and comfortable. Very central location.
Excellent
10.0
Pros: Fast and friendly service, even on New Years Eve. Check in was definitely a lot easier than checkout but still a great hotel.
Excellent
10.0
Pros: I had the executive sweet and it was super roomy, clean and the bathroom was amazing!! Big bathtub, separate shower and I really liked the soap too. Staff was really nice to me and my lady. Will definitely be staying there again when i go to my next show.
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Details
Reviews
Overall 8.1 Excellent
Based on 2,328 reviews
Location
9.1
Bar
8.9
Amenities
8.7
Food
8.4
WiFi
8.3
Service
8.2
Room
6.6
Value
5.6
Comfort
5.6
Breakfast
4.6
Location
9.2
Amenities
8.8
Bar
8.8
Food
8.6
Vibe
8.3
Service
7.9
Room
5.7
Comfort
5.3
Location
9.2
Amenities
8.6
Bar
8.3
Food
8.2
Service
7.5
Room
6.2
Value
5.1
Breakfast
4.6
Location
9.3
Bar
8.9
Service
8.4
Vibe
7.5
Value
5.9
Room
5.7
Location
9.3
Service
7.6
Room
5.6
8.0 Excellent
Pros: Location is excellent!
Cons: Limited convenient hot food options within the hotel for early or very late hours.
4.8 Okay
Pros:
Cons: Hidden Fees!!!! They charge hidden "amenity" fees at check out. Not an honest business.
3.0 Mediocre
Pros: Nice room
Cons: All the fees...29.99 resort fee per room than 60.00 parking fee
6.0 Good
Pros:
Cons: Old carpet, old dingy duvets. For $--- I expected a nicer room.
6.3 Good
Pros:
Cons: Staff was awful. The hotel was amazing but I would never stay here again because of the staff and the payment process. I was charged twice and overcharged both times. I asked for a manager and was declined the opportunity to talk to one. Horrible front desk staff.
7.0 Good
Pros: They upgraded me
Cons: No
10.0 Excellent
Pros: Beautiful room and lobby. We were upgraded free of charge which was greatly appreciated.
Cons: Our car was being towed as we were checking in to the hotel
6.3 Good
Pros: Good location, decor in rooms, staff is nice
Cons: This used to be our go-to for romance , decadence and great service. They took the extras out of the lobby. The place seems kind of gutted and is no longer the unique boutique hotel it once was. It is not worth the high price tag any longer
10.0 Excellent
Pros: Close to the Theatre district, the hotel was stunning. The architecture was beautiful. The restaurant was divine.
Cons:
10.0 Excellent
Pros: The staff was very courteous. The room was very clean and comfortable. Very central location.
Cons: No - we would stay here again.
10.0 Excellent
Pros: Fast and friendly service, even on New Years Eve. Check in was definitely a lot easier than checkout but still a great hotel.
Cons: The $59 valet fee haha.
10.0 Excellent
Pros: I had the executive sweet and it was super roomy, clean and the bathroom was amazing!! Big bathtub, separate shower and I really liked the soap too. Staff was really nice to me and my lady. Will definitely be staying there again when i go to my next show.
Cons:
Hotel G is San Francisco. Located just steps from Union Squares best shopping and dining, this is home base for the quintessential modern San Francisco experience. With style to spare, Hotel G offers the perfect San Francisco getaway. Rub elbows with innovators, creators and others who value smart design in a location that is perfect for getting down to business and exploring the authentic San Francisco. We are not equipped with Bellman or luggage handling services. Too old school for G.
Overall 8.1 Excellent
Based on 1,602 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
9.7
Pros: Location was very central - minutes from Union Square. Staff was very accommodating, very helpful and friendly. Beds were very comfortable. Unique look in the rooms - loved the character of the place.
Good
6.3
Pros: The room itself was lovely but I didn't manage to use the AC.
Excellent
9.2
Pros: The rooms where a good size and ‘loft’ ‘vintage’ decoration good.
Okay
4.2
Pros: Location
Excellent
8.0
Pros: The staff. The location.
Poor
1.0
Pros: Nothing
Excellent
9.1
Pros: Good location, near restaurants and stores. Valet service was good. Friendly staff. Comfrtoable bed, clean room.
Good
7.1
Pros: The staff was very professional and friendly.
Good
7.0
Pros: Great location and friendly staff.
Good
6.0
Pros: Location
Mediocre
3.0
Excellent
10.0
Pros: Perfect location and very friendly and helpful staff.
Details
Reviews
Overall 8.1 Excellent
Based on 1,602 reviews
Location
9.4
Service
8.2
Vibe
7.6
Room
7.3
WiFi
6.9
Value
6.8
Comfort
5.1
Food
5.0
Amenities
4.5
Breakfast
2.7
Location
9.4
Cleanliness
8.0
Room
7.6
Service
7.6
Value
6.9
Food
5.5
Comfort
5.2
Amenities
4.8
Location
9.2
Service
8.3
Vibe
6.8
Value
6.6
Room
6.6
Comfort
5.1
Amenities
3.7
Location
9.4
Service
7.4
Cleanliness
7.0
Value
6.9
Room
6.8
Vibe
6.5
Comfort
4.8
Amenities
4.4
Location
9.3
Service
8.2
Vibe
7.4
Room
6.6
Comfort
4.8
9.7 Excellent
Pros: Location was very central - minutes from Union Square. Staff was very accommodating, very helpful and friendly. Beds were very comfortable. Unique look in the rooms - loved the character of the place.
Cons: No hair dryer in bathroom (didn't matter to me but it may be a surprise if you're counting on having one). Wouldn't mind a few extra places to hang clothes, towels, etc.
6.3 Good
Pros: The room itself was lovely but I didn't manage to use the AC.
Cons: Using the AC: 1. Because I got an allergy reaction a few min after it started. I believe it was dusty 2. It was sooo loud. Impossible to sleep with it on. Al's, didn't know there was no room service.
9.2 Excellent
Pros: The rooms where a good size and ‘loft’ ‘vintage’ decoration good.
Cons: No breakfasts offered
4.2 Okay
Pros: Location
Cons: Stained comforters, unfriendly staff, run down facilities.
8.0 Excellent
Pros: The staff. The location.
Cons: The appearance of lobby and elevator looks old and decrepit.
1.0 Poor
Pros: Nothing
Cons: My room's ceiling was falling apart and we could hear neighbors
9.1 Excellent
Pros: Good location, near restaurants and stores. Valet service was good. Friendly staff. Comfrtoable bed, clean room.
Cons: Valet service is a bit slow. And snacks in room were tempting to eat but were not free.
7.1 Good
Pros: The staff was very professional and friendly.
Cons: Our room was very noisy - noises from rooms next to us and above us plus noises from the hallway. Our bathroom light was on a motion detector (no light switch), which didn't always work correctly, so we were either caught in the dark while showering, or unable to turn it (or the ceiling fan connected to it) off when not in use.
7.0 Good
Pros: Great location and friendly staff.
Cons: $30 a night for a rollaway bed seemed a bit much.
6.0 Good
Pros: Location
Cons: Very old room
3.0 Mediocre
Pros:
Cons: The hotel needs to be updated and cleaned. From the pictures online the hotel looks updated and very nice but that was definitely not the case. Additionally only one elevator works and is very very slow.
10.0 Excellent
Pros: Perfect location and very friendly and helpful staff.
Cons:
Hotel G is San Francisco. Located just steps from Union Squares best shopping and dining, this is home base for the quintessential modern San Francisco experience. With style to spare, Hotel G offers the perfect San Francisco getaway. Rub elbows with innovators, creators and others who value smart design in a location that is perfect for getting down to business and exploring the authentic San Francisco. We are not equipped with Bellman or luggage handling services. Too old school for G.
With a stay at Executive Hotel Vintage Court, you'll be centrally located in San Francisco, a 9-minute walk from Westfield San Francisco Centre and 12 minutes by foot from San Francisco Museum of Modern Art. Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby.
Overall 8.0 Excellent
Based on 1,467 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Okay
5.0
Pros: Location, friendly staff, cleanliness.
Excellent
8.0
Good
7.0
Good
6.0
Good
7.0
Pros: Hot breakfast was good. No eggs one day and bacon only one day. Waffles were cold. Location was great.
Good
6.0
Pros: Location and price were great.
Excellent
10.0
Pros: Staff super friendly and very helpful. Had an issue with the safe and the drain in the bathroom. Both times they came up right away and fixed the problem Never had a hotel where staff was all a friendly. Housekeeping did a great job
Excellent
10.0
Pros: Breakfast was great. Historic building, renovated rooms and a great way to get the feel of old town San Francisco. Also cool tip is China town is literally around the corner.
Excellent
10.0
Pros: The location of the hotel is perfect if you are looking to stay near Union Square. Plenty of restaurants and shopping. Onky about a 15 minute ride to the Pier. The hotel staff was friendly and very accommodating. The manager, BriaFree breakfast, free w
Excellent
9.0
Pros: The staff in the hotel was very friendly! They were very helpful and polite with everything you needed. The location was pretty close to the centre.
Excellent
8.0
Pros: Stuff were nice and helpful specially the African American guy but unfortunately I forgot his name he was amazingly helpful Central Location near everything literally Clean
Excellent
10.0
Pros: The day I checked out, both Vincent and Manor helped me download and print out my boarding pass. That was extremely helpful for me. I will definitely return!
Details
Reviews
Overall 8.0 Excellent
Based on 1,467 reviews
Location
9.1
Service
8.8
Breakfast
8.2
Room
6.1
Amenities
4.9
WiFi
4.5
Comfort
4.1
Location
9.0
Service
8.4
Breakfast
8.3
Cleanliness
6.4
Room
5.2
Amenities
4.2
Comfort
3.8
Location
8.9
Service
8.8
Breakfast
8.5
Cleanliness
6.2
Room
5.6
Comfort
4.1
WiFi
3.1
Location
9.0
Service
8.8
Breakfast
8.1
Value
7.1
Food
7.0
Room
5.6
Amenities
4.4
Comfort
3.9
WiFi
2.7
Service
9.0
Location
9.0
5.0 Okay
Pros: Location, friendly staff, cleanliness.
Cons: They gave me a room that looked out to the sidewalk such that people walking by could look in. The blinds in the window were slats and I felt I had zero privacy. It was so noisy it was hard to sleep.
8.0 Excellent
Pros:
Cons: AC heating system not providing heat, but just cold air
7.0 Good
Pros:
Cons: It seems a lot nicer online than in person. We had some TV issues that the manager fixed but the maintenance person acted like there wasn’t anything he could do about it and had an oh well attitude, until we talked to the manager.
6.0 Good
Pros:
Cons: The elevator was not working and there was really no heads up about that.
7.0 Good
Pros: Hot breakfast was good. No eggs one day and bacon only one day. Waffles were cold. Location was great.
Cons: Some street noise, partiers, keep us awake a couple of nights. Work out room was inadequate.
6.0 Good
Pros: Location and price were great.
Cons: Didn't like how you had to go through the sports bar to get to the room. Overall feel wasn't great, but people were just fine.
10.0 Excellent
Pros: Staff super friendly and very helpful. Had an issue with the safe and the drain in the bathroom. Both times they came up right away and fixed the problem Never had a hotel where staff was all a friendly. Housekeeping did a great job
Cons:
10.0 Excellent
Pros: Breakfast was great. Historic building, renovated rooms and a great way to get the feel of old town San Francisco. Also cool tip is China town is literally around the corner.
Cons: Honestly there’s a wicker basket and a mini bar but that’s really expensive so eat and drink carefully.
10.0 Excellent
Pros: The location of the hotel is perfect if you are looking to stay near Union Square. Plenty of restaurants and shopping. Onky about a 15 minute ride to the Pier. The hotel staff was friendly and very accommodating. The manager, BriaFree breakfast, free w
Cons: The bathroom is extremely small
9.0 Excellent
Pros: The staff in the hotel was very friendly! They were very helpful and polite with everything you needed. The location was pretty close to the centre.
Cons:
8.0 Excellent
Pros: Stuff were nice and helpful specially the African American guy but unfortunately I forgot his name he was amazingly helpful Central Location near everything literally Clean
Cons: Few items for breakfast Smell in the room and the floor Too expensive
10.0 Excellent
Pros: The day I checked out, both Vincent and Manor helped me download and print out my boarding pass. That was extremely helpful for me. I will definitely return!
Cons: There was nothing at all that I did not like.
With a stay at Executive Hotel Vintage Court, you'll be centrally located in San Francisco, a 9-minute walk from Westfield San Francisco Centre and 12 minutes by foot from San Francisco Museum of Modern Art. Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby.
With a grand lobby and a killer location in Union Square and close to the Financial District, the Kimpton Sir Francis Drake Hotel is a historic classic. The restored upscale landmark is also home to the acclaimed Italian eatery Scala's Bistro.
Overall 7.7 Good
Based on 2,461 reviews
All reviews
- All reviews
- Couples
- Families
- Business
Good
6.0
Pros: Location
Good
7.0
Pros: The location AND cleanliness
Okay
5.0
Pros: There really wasn't anything.
Poor
1.0
Pros: Nothing Nothing
Excellent
10.0
Pros: Very historic property and we checked in early. We got a wonderful corner room. Totally made the experience better
Excellent
9.0
Pros: Location, atmosphere
Excellent
8.0
Pros: Location. Free wine tasting.
Excellent
10.0
Pros: Beautiful lobby lots of stairs however the elevator system was not extremely convenient. Beautiful bar on the top floor. I use to stay at the Westin St Francis but there is no longer top floor bar access there and their lobby is now a coffee lunch area
Good
7.1
Pros: For the amount a night, a refrigerator would have made this a better experience
Okay
4.0
Pros: Great location, you can get to everything from there.
Good
6.0
Pros: Location and cute pets!
Excellent
10.0
Pros: convenience and hospitable staff
Details
Reviews
Overall 7.7 Good
Based on 2,461 reviews
Location
9.4
Service
7.6
WiFi
6.7
Cleanliness
6.1
Breakfast
5.0
Wellness
5.0
Room
5.0
Amenities
4.9
Comfort
2.9
Location
9.6
Service
7.7
Cleanliness
6.0
Value
5.6
Amenities
5.0
Room
3.8
Comfort
2.4
Location
9.3
Food
8.2
Service
7.4
Cleanliness
6.3
Amenities
5.1
Room
5.0
Comfort
3.1
Location
9.1
Service
7.9
Room
5.1
Comfort
3.5
6.0 Good
Pros: Location
Cons: The location of out room was under the club on the top floor. When we checked in they said there could e a little noise in the evening. What a understatement, from 11pm to after 1am the music blasted
7.0 Good
Pros: The location AND cleanliness
Cons: The room we had hired was with a refrigerator but when we go to the room there was no refrig They put one up in the room but then a charge of $50 appeared on the credit card for alleged consumption in the frigobar that we never made I reclaimed but nothin
5.0 Okay
Pros: There really wasn't anything.
Cons: The hotel was very blah. It felt like it had no personality. It seems like it was trying for a character then fell short. They cramp a King size bed in way too small of a room (such that it is uncomfortable). Their food was overpriced for what it was.
1.0 Poor
Pros: Nothing Nothing
Cons: Every thing
10.0 Excellent
Pros: Very historic property and we checked in early. We got a wonderful corner room. Totally made the experience better
Cons: Nope. It was great
9.0 Excellent
Pros: Location, atmosphere
Cons:
8.0 Excellent
Pros: Location. Free wine tasting.
Cons:
10.0 Excellent
Pros: Beautiful lobby lots of stairs however the elevator system was not extremely convenient. Beautiful bar on the top floor. I use to stay at the Westin St Francis but there is no longer top floor bar access there and their lobby is now a coffee lunch area
Cons: We were on the 17th floor and could hear the disco on 21 And if you stay lower than 16th floor the WiFi is not free. I could also not stream my Netflix etc to the tv even though I brought my own connection you could not choose hdmi port on the tv control.
7.1 Good
Pros: For the amount a night, a refrigerator would have made this a better experience
Cons: Not having a refrigerator
4.0 Okay
Pros: Great location, you can get to everything from there.
Cons: Hotel staff was rude on different occasions. The hotel offers a lot of amenities, but most of them you have to request once you get to your room which is a hassle.
6.0 Good
Pros: Location and cute pets!
Cons: Staff aren't very welcoming. called front desk 4 times and no answer.
10.0 Excellent
Pros: convenience and hospitable staff
Cons: all met our standards
With a grand lobby and a killer location in Union Square and close to the Financial District, the Kimpton Sir Francis Drake Hotel is a historic classic. The restored upscale landmark is also home to the acclaimed Italian eatery Scala's Bistro.
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Overall 7.3 Good
Based on 2,441 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
10.0
Pros: The staff was wonderful and the location is great.
Mediocre
2.0
Pros: Location is good
Okay
5.0
Pros: location is great
Excellent
9.2
Pros: Clean and very comforty beds, fantastic location especially when coming from the airport.
Good
7.0
Pros: It was peaceful and the room was nice a little small. The bed was comfortable and the bedding was clean. The mediates were nice. The choice of snacks are nice but pricey. The bathroom was clean and nice.
Poor
1.0
Pros: Location was decent.
Mediocre
3.0
Excellent
8.0
Pros: If you want a heart of the city experience and don’t have a car this place is for you. Sound of cable cars ringing their bells as they go up and down the Powell Street line adds to the vibe. 1/2 block from Union Square.
Mediocre
3.0
Pros: The location on the cable car line was great. Plenty of great places to walk to and eat and shop.
Mediocre
2.0
Pros: The location was good. Everything else was awful. I would never stay here again and would not recommend it.
Okay
4.0
Pros: The location
Good
6.0
Pros: Location was ideal. Lobby decor was cute.
Details
Reviews
Overall 7.3 Good
Based on 2,441 reviews
Location
9.2
Service
7.6
Food
6.5
WiFi
5.9
Vibe
5.6
Room
5.0
Value
4.6
Cleanliness
4.5
Amenities
4.4
Breakfast
4.3
Wellness
4.0
Comfort
3.5
Location
9.0
Service
7.9
Vibe
5.3
Room
5.0
Amenities
4.8
Cleanliness
4.7
Breakfast
4.3
Comfort
3.7
Location
9.3
Service
7.9
Value
5.4
Cleanliness
4.6
Amenities
4.6
Room
4.6
Vibe
4.5
Breakfast
4.0
Comfort
3.3
Location
9.1
Service
7.6
Vibe
5.5
Amenities
5.2
Room
5.2
Cleanliness
4.7
Comfort
3.8
Location
9.2
Service
7.5
Amenities
4.3
Room
4.2
Cleanliness
4.0
Comfort
3.6
10.0 Excellent
Pros: The staff was wonderful and the location is great.
Cons: Nothing.
2.0 Mediocre
Pros: Location is good
Cons: Rooms are old, poorly laid out and dirty
5.0 Okay
Pros: location is great
Cons: the complimentary coffee and muffin at breakfast is great. however, when asking the hotel staff for more almond milk i was told "we ran out" moments later someone else asked for the regular milk to be refilled and it was done. not impressed.
9.2 Excellent
Pros: Clean and very comforty beds, fantastic location especially when coming from the airport.
Cons: Not a very good view, straight out on to concrete
7.0 Good
Pros: It was peaceful and the room was nice a little small. The bed was comfortable and the bedding was clean. The mediates were nice. The choice of snacks are nice but pricey. The bathroom was clean and nice.
Cons: The room was a little dusty. The price for the room was a little to pricey for the size. The front desk staff was nice but not very friendly are you check in. The cleaning people were very nice and always said hi.
1.0 Poor
Pros: Location was decent.
Cons: The room was tiny, cold with a broken AC control that left it on constant full blast throughout the evening, the front desk was rude, room was not ready until 4pm on the day of check in, and there was no place to plug in your phone to recharge.
3.0 Mediocre
Pros:
Cons: They charged me extra night because I left the hotel before ending my reservation although the reservation was booked free cancellation and it was not no refundable so they took 465 dollars for staying 10 hours exactly and they explained that by hotel policy
8.0 Excellent
Pros: If you want a heart of the city experience and don’t have a car this place is for you. Sound of cable cars ringing their bells as they go up and down the Powell Street line adds to the vibe. 1/2 block from Union Square.
Cons: The traffic in the part of town is especially maddening.
3.0 Mediocre
Pros: The location on the cable car line was great. Plenty of great places to walk to and eat and shop.
Cons: The service was shockingly poor. Look waits to check in check out. Long wait for bellboy help to get luggage out of check in. Multiple errors on bill. Just seemed very low competence employee levels.
2.0 Mediocre
Pros: The location was good. Everything else was awful. I would never stay here again and would not recommend it.
Cons: Staff was rude, mattress was atrocious (never slept worse in my life, actually had back problems the next day), no comforter on bed, not enough pillows, no blanket for bed, hallway smelled like smoke, asked for a bowl and spoon at bar and it was dirty...
4.0 Okay
Pros: The location
Cons: This was absolutely not a four star hotel. 2.5 maybe. The carpet in my room was held on with duct tape. There was a bar of soap in the shower that was used and had hair on it. The AC unit did not work. This hotel is an absolute nightmare
6.0 Good
Pros: Location was ideal. Lobby decor was cute.
Cons: We were given a handicapped room without our knowledge so that was disappointing. No natural light or view whatsoever. And the toilet wouldn’t flush by the morning. Also, they ran out of danishes pretty early.
A stay at Nob Hill Hotel places you in the heart of San Francisco, within a 10-minute walk of Van Ness Avenue and The Regency Ballroom. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services.
Overall 7.2 Good
Based on 2,286 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
8.8
Pros: Unique rooms. Flexible and helpful staff. Outstanding value. Good location.
Okay
4.2
Pros: Decent location and clean
Mediocre
2.0
Excellent
10.0
Pros: Bed super comfortable. Concierge staff very welcoming and helpful. Great coffee spot up the block.
Good
6.8
Pros: I loved my room and the cleanliness. When I checked in a nice clean room with two beds that I booked were ready for me. The hotel's location was good for me for all of the things I wanted to see from Lombard Street, to Lands end, Pier 39, and other places I wanted to see were within a 5-15 minute drive from the hotel.
There was a decent, filling breakfast that I had before I left in the morning. I did not pay for that as part of my stay abut it was nice that I was able to enjoy it.
The check in and check out process was quick and easy.
A little tip is that there is a parking garage at the intersection of bush and polk (only one block down) that offers cheaper parking than this hotel's valet. If you get your car parked in there a little past 9pm then get your car out before 8am so that your bill is only $6.
Overall it was a great stay but If I ever go to SF again with my car I will definitely try to make sure the hotel has its only parking b/c it can be expensive to pay to park near your hotel on top of parking to see sights around the city.
Excellent
10.0
Pros: lovely hotel, beautifully decorated: restored Victorian decorations, private bathroom, breakfast and wifi included, convenient location. We easily walked home after seeing the fireworks at Embarcadero.
Excellent
8.5
Pros: I loved how it was a boutique hotel and honestly what I was looking for in SF. Only stayed 2 nights but would have stayed longer. Would definitely look into staying in the hotel again if we needed to. We had an end unit so we had windows on both sides of the room. Our comforter and sheets were white and bed frame a cute black vintage one. I feel this made the whole room open up with nice vintage touches with the desk and extra chair in the room. We had a little closet which held my mini suitcase and a built in bookshelf. I can't speak for the rest of the rooms but I do feel like we lucked out in ours. Great water pressure which I appreciated!! Weird thing to remember but it was awesome!
Good
7.1
Pros: Simple hotel, but very well kept, in a quintessential SF neighborhood, and incredible value for money
Okay
5.7
Pros: Location great and a nice happy hour in the afternoon. Interesting guests.
Okay
4.5
Pros: Staff was friendly
Excellent
8.0
Pros: Staff were nice, Italian restaurant is tasty, free wine and cheese after 5 I believe.
Parking is minimal so expect $40 for valet and I had a small car per night.
Overall enjoyed my stay.
Good
6.2
Pros: Yhe location was great. Walking distance to many restaurants. 7 minute drive to pier 39.
Details
Reviews
Overall 7.2 Good
Based on 2,286 reviews
WiFi
9.5
Location
8.1
Service
7.9
Cleanliness
5.3
Room
5.2
Comfort
3.9
Breakfast
3.1
Service
8.2
Location
8.1
Cleanliness
5.3
Room
4.9
Comfort
4.8
Breakfast
2.5
Bar
9.5
Location
8.3
Service
7.6
Cleanliness
5.9
Room
5.2
Comfort
3.5
Breakfast
2.7
Location
8.1
Service
8.0
Cleanliness
5.5
Vibe
4.9
Amenities
4.7
Room
4.0
Comfort
3.5
Room
4.6