San Francisco hotels near Grace Cathedral

Cons: At Reservation, called the 800 number. I was told they only had two suites available. No rooms. Two minutes later, I went on Kayak and booked two rooms with no issue. Service was in no way exceptional. It was a little irritating that bell desk couldn't get cab. Food/bar is terrible Surcharge for internet access is ludicrous

Cons: In-room dining is awful. I had breakfast twice, and was severely disappointed at the outrageous price for the poor, poor quality of every aspect of the food--coffee is burnt and thick like mud, toast burnt, side vegetables unbelievably expensive with NO quality. The fresh orange juice is good. And that's it. Otherwise, the hotel is just wonderful.

Cons: No bells and whistles. This was much more like your standard, mid-grade Marriott than a 4-star experience. No fluffy robes, slippers, turn-down service, etc.

Cons: The pillows! They definitely need to invest in new pillows!

Cons: Parking fee was extremely expensive and there was no free wifi. For the price, wifi should have been included.

Cons: Other than the mixup on our checkout time- I was happy with my stay overall.

Cons: Nothing

Cons: Could have refunded me after COVID19 CANCEL

Cons: No overnight parking.

Cons: Parking was expensive and inconvenient

Cons: I wish that the rooms were a little bit bigger

Cons: I went to check into my room after having lunch. I said I would meet a coworker there. I got there and our waitress came out and talked to me in a very loud voice saying that none of us had paid for lunch, and that it was going to come out of her salary, and that I had to give her my charge card and pay for all the lunches. I told her that was not so as I saw each of us settle up our tabs. I turned around to leave and went down the escalator after I saw my friend was not there and got another text that he was downstairs. She followed me downstairs loudly saying that we had not paid our bills and that she was going to call security. At the bottom of the escalator she found security. They all followed me back upstairs and by then my friend that I was supposed to meet joined us. I was a bit upset because I knew we all paid our bills. He was pretty calm and said what will it take to just get this taken care of for now so we can meet our friends for dinner and will come back later. She just kept insisting there was nothing that could be done except to pay for all three lunches. It was also interesting that as soon as I got to my room there was a phone call verifying that I was just eating in the restaurant and I still wonder if that was not part of the scam. We finally got through to a manager. After explaining the story again, she went over to a register and looked and found all three of our signed receipts for lunch. She admitted that I should never have been treated like that and guess what, all of our lunches are comped on her! Although it was very unnerving, everything turned out well and the hotel room was just fine.

Cons: The total cost to park

Cons: Nothing

Cons: Bathrooms are small and outdated. Overnight parking is $34.00.

Cons: Room needs renovation. Restroom is small, couldn't find light switch when we get in the room. Booked king bed room and was given a double bed room, staff told us nothing they could do. They did give us some credit but only end up buying some water, because there is none in the room.

Cons: Lack of aesthetics, just tired and drab. Parking is just ok

Cons: The receptionist lied to me about the parking fee Later the hotel charge me 75 USD for overnight parking

Cons: Unresponsive staff. Examples: (1) concierge and room service rang out after trying repeatedly reach them for 10 and 15 minutes; (2) waitstaff in bar/dining area was slow and inattentive; (3) we needed 2 extra blankets and they initially resisted until we convinced them we were using all the blankets in the room and were still cold; (4) the food and beverages were overpriced and barely mediocre.

Cons: I felt $64.00 for overnight parking per day is a bit much. I could stomach $50.00 but it was way too overpriced.

Cons: Pricey but nothing is free right?

Cons: Idk

Cons: For the price that you pay, the gym should should have a more equipment.

Cons: The additional 29.00 added for destination per Room this will deter me from staying in the City of San Francisco and stay in another city and just come to the city in the day time, don’t add me no charges extra!

Cons: You're still downtown, so you walk out and it's a lot of homeless and the streets smell of urine, bad. The hotel staff is in no hurry for anything. Toom service took 1.5-2 hours and we even had a package delivered and they never bothered to bring it up. After three hours we told them forget it we'll get it ourselves. Cleaning staff is super nice. They were doing construction there so don't bother trying to nap during the day, because they were jack hammering the lobby. For the money I think there's better.

Cons: Bed was a little too soft for my comfort. Views from windows not impressive.

Cons: Mattress was uncomfortable , seemed to cause backache . Space was congested

Cons: The worst hotel experience I've ever had. Even though I did book at the last moment, there was nothing about the hotel to justify a rate of 200 a night. A creepy, worn hotel. A long, darkened hallway leading to a room next to a darkened stairwell, whose door I could barely fit through. The room was small and adequate. Worn carpet, fixtures Small, awkwardly laid out bathroom. Other than the location I can't think of anything to recommend this hotel.

Cons: the room was very small and it sounded like people were moving furniture above me all the time.

Cons: The beds were not comfortable.

Cons: * Old Hotel * Voices of noise and nuisance from outside the hotel * the bathroom it is small

Cons: Parking costs

Cons: Nada

Cons: Not a big complaint or huge discomfort, but we like to sleep in a cool room but the thermostat would not let us lower temp below 60 degrees.

Cons: Nothing

Cons: A bit run down in appearance and small old elevators. Poor customer service upon check. We were given a hard sale to sign up for hotel program upon arrival.

Cons: Noise level in the rooms. Windows do not block out the noise from the streets so you can hear Grace Cathedral bells and the cable cars which is great but also the loud drunks in the middle of the night as well.

Cons: Dirty and stained furniture in hallways by rooms

Cons: Dark bathroom, dated room in general...for the money I prefer the Fairmont.

Cons: A little pricey

Cons: Your staff treated my son who booked the property like trash...it was simply unpleasant

Cons: House keeping kept knocking on door throughout trip despite do not deserve sign. Room of 5-7 very drunk women being loud and disruptive throughout the night. I definitely did not think it was a party hotel when I booked it. Didn’t get much sleep as a result. Not what I was looking for.

Cons: Don't like the weekend charge for "top of the mark" tourist trap.

Cons: This place would be great, but it need a renovation. It just looks like it hasn't been kept up in some time. Needs some fresh paint and some updates. It's in an area that not much is going on also

Cons: I booked this reservation months in advance for a large group, and still, upon check-in there was alot of miscommunication and confusion about the reservation (how many rooms, names on the reservation, etc). Staff was not warm or particularly helpful at all, there was an obvious lack of hospitably and willingness to help that you receive at most hotels. The hotel itself is average, its very old and outdated inside, the walls are thin so u hear conversations next door, and the rooms are small. There were very limited hours for the restaurant/lounge downstairs, and overall was just someolace you'd go to sleep and thats it. It really was just ok. Many other hotels in the area that offered more for the price. I wouldnt stay there again.

Cons: Furniture in lobby needs cleaning or reupholstering. Looks dated. Bathroom was small and dark. I was there 5 days and one of the elevators was out of service for 3 of those days.