A stay at Orchard Hotel places you in the heart of San Francisco, within a 15-minute walk of Westfield San Francisco Centre and TransAmerica Pyramid. Featured amenities include a business center, limo/town car service, and complimentary newspapers in the lobby. Planning an event in San Francisco? This hotel has 850 square feet (79 square meters) of space consisting of conference space and meeting rooms.
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Best hotels in San Francisco near Grace Cathedral
Overall 8.8 Excellent
Based on 1,555 reviews
All reviews
- All reviews
- Couples
- Business
- Families
- Solo
OK
4.0
Pros: Great bed and pillows. Clean room and bathroom. Fluffy towels. Plenty of room in the actual room itself. Front desk and doormen we very helpful.
Excellent
8.0
Pros: Great location within easy walking distance to all attractions, shopping and restaurants.
Excellent
8.0
Pros: For a downtown located hotel, the room was surprisingly large. It was clean and well furnished. The noise from street was tolerable. I appreciated the free wifi which worked ok most of the time. Staff was friendly and location is close to everything in SFO.
Excellent
10.0
Pros: We liked the cleanliness in the hotel and our room. It was central to many locations. Staff was very accommodating and friendly. The bed and pillows were so comfortable.
Details
Reviews
Overall 8.8 Excellent
Based on 1,555 reviews
Location
9.2
Cleanliness
9.1
Comfort
9.0
Service
9.0
Room
8.6
WiFi
7.0
Breakfast
5.9
Food
5.6
Value for money
5.1
Bar and Beverages
2.5
Wellness Area
0.8
Cleanliness
9.2
Location
9.2
Comfort
9.0
Service
9.0
Room
8.5
Value for money
5.4
Food
5.3
Location
9.2
Service
9.0
Comfort
8.9
Room
8.2
Service
9.2
Location
9.2
Comfort
8.6
Room
8.0
Location
9.2
Comfort
8.9
Service
8.6
Room
8.2
4.0 OK
Pros: Great bed and pillows. Clean room and bathroom. Fluffy towels. Plenty of room in the actual room itself. Front desk and doormen we very helpful.
Cons: The staff were helpful and moved us from 403 to 606 due to noise. However the noise remained... although a little less than 403. The main source of the noise is the hotel lift wells that drone loudly all night long. This couple with the general street noise - cable cars etc makes it almost impossible to get a good night sleep
8.0 Excellent
Pros: Great location within easy walking distance to all attractions, shopping and restaurants.
Cons:
8.0 Excellent
Pros: For a downtown located hotel, the room was surprisingly large. It was clean and well furnished. The noise from street was tolerable. I appreciated the free wifi which worked ok most of the time. Staff was friendly and location is close to everything in SFO.
Cons: The price seems to be steep but I guess that's typical of SFO. People affected by street noise may not like it.
10.0 Excellent
Pros: We liked the cleanliness in the hotel and our room. It was central to many locations. Staff was very accommodating and friendly. The bed and pillows were so comfortable.
Cons: The drainage in the tub was very slow, but that was the only minus.
A stay at Orchard Hotel places you in the heart of San Francisco, within a 15-minute walk of Westfield San Francisco Centre and TransAmerica Pyramid. Featured amenities include a business center, limo/town car service, and complimentary newspapers in the lobby. Planning an event in San Francisco? This hotel has 850 square feet (79 square meters) of space consisting of conference space and meeting rooms.
Steps from Union Square and newly re-imagined, The Alise provides a metropolitan home base for your San Francisco adventures. A short walk from the Moscone Center, you will find world-class shopping, dining and entertainment just around the corner.
The Alise’s expansive lobby offers plush, stylish seating for working or relaxing. And if you’re looking for a quick bite or a leisurely cocktail, try Pineapple Bistro and Bar for a convenient and elegant option.
Sophisticated and thoughtfully designed guest rooms offer a luxe retreat from the hustle and bustle of city life and an opportunity to enjoy quiet moments – alone or with that special someone.
With a nod to legendary heroines and audacious sidekicks with hearts of gold, who blaze through life with a flair for fun and mystique, whose company everyone covets and whose confidence everyone craves, say hello to The Alise.
Overall 8.7 Excellent
Based on 1,909 reviews
All reviews
- All reviews
- Couples
- Solo
- Families
- Business
OK
4.0
Pros: Location, pineapple scent
Excellent
9.4
Pros: Great yellow accents. Great staff. Great breakfast food.
Good
7.7
Pros: The yellow "pineapple" touches all around the hotel were adorable!! we stayed in the queen starlet room which was small but you'd hardly notice - it was laid out very well. Bathroom is very modern! Room was very clean and bed was comfortable. I would definitely stay here again.
Excellent
10.0
Pros: Everything was very nice and the staff was very friendly. I also liked check out time was 12PM without having to ask for a late check out.
Excellent
8.6
Pros: Service was great. They were very helpful.
Excellent
10.0
Pros: This boutique hotel has so much charm. It was perfectly located for our many day exploration of SF. I also found it to be located in a hip area, being around the corner from the, reservations only, craft cocktail lounge Bourbon & Branch, and the best Thai restaurant (according to expats) in the city, Million Thai.
I shopped many (endlessly beige and corporate) luxury hotels in the area, but was won over by this luxury hotel with personality. The room was very clean and quiet. We found the duvet and bed to be very comfortable. The bathroom was very modern with a wonderfully relaxing shower. The reported remodeling was complete when I visited and I found that the photos were an accurate portrayal of the rooms.
I would not hesitate to book this hotel again, and would enthusiastically endorse it to friends and family.
Excellent
9.7
Excellent
9.7
Pros: room overall was very small, but looked very nice and clean. not much of a view in downtown San Francisco... we were staring right into someone else's hotel room in the adjacent building. solid room, great customer service.
Details
Reviews
Overall 8.7 Excellent
Based on 1,909 reviews
Vibe
9.6
Cleanliness
9.3
Service
9.3
Amenities
8.6
Location
8.6
Food
8.2
Room
7.2
WiFi
6.9
Breakfast
6.5
Wellness Area
5.3
Comfort
4.5
Service
9.6
Vibe
9.5
Cleanliness
9.2
Location
8.7
Food
8.5
Amenities
8.3
Room
7.0
Breakfast
6.6
WiFi
5.5
Comfort
4.6
Vibe
9.5
Service
9.2
Cleanliness
9.0
Location
8.5
Amenities
8.5
Room
6.6
Comfort
4.7
Service
9.5
Vibe
9.5
Cleanliness
9.1
Amenities
8.8
Location
8.5
Room
6.2
Comfort
4.4
Service
9.5
Location
8.4
Room
6.9
Comfort
4.8
4.0 OK
Pros: Location, pineapple scent
Cons: A ton of little creaky, old, uncomfortable things about this hotel add up to a tough place to sleep. This includes hard pillows, creaky pipes, random irregular sounds from the walls, a heat-happy thermostat, and so on
9.4 Excellent
Pros: Great yellow accents. Great staff. Great breakfast food.
Cons: Wish there were more food options and eating time.
7.7 Good
Pros: The yellow "pineapple" touches all around the hotel were adorable!! we stayed in the queen starlet room which was small but you'd hardly notice - it was laid out very well. Bathroom is very modern! Room was very clean and bed was comfortable. I would definitely stay here again.
Cons: Our airconditioner didn't work the first night. The front desk offered to move us to a new room but we declined, hoping the window would provide some cool air. The next day our AC was fixed while we were out and we didn't have further problems. Also wish the the bed had a top sheet in addition to the fitted sheet - Sometimes the duvet was too warm.
10.0 Excellent
Pros: Everything was very nice and the staff was very friendly. I also liked check out time was 12PM without having to ask for a late check out.
Cons:
8.6 Excellent
Pros: Service was great. They were very helpful.
Cons:
10.0 Excellent
Pros: This boutique hotel has so much charm. It was perfectly located for our many day exploration of SF. I also found it to be located in a hip area, being around the corner from the, reservations only, craft cocktail lounge Bourbon & Branch, and the best Thai restaurant (according to expats) in the city, Million Thai.
I shopped many (endlessly beige and corporate) luxury hotels in the area, but was won over by this luxury hotel with personality. The room was very clean and quiet. We found the duvet and bed to be very comfortable. The bathroom was very modern with a wonderfully relaxing shower. The reported remodeling was complete when I visited and I found that the photos were an accurate portrayal of the rooms.
I would not hesitate to book this hotel again, and would enthusiastically endorse it to friends and family.
Cons:
9.7 Excellent
Pros:
Cons: Room with shaft view
9.7 Excellent
Pros: room overall was very small, but looked very nice and clean. not much of a view in downtown San Francisco... we were staring right into someone else's hotel room in the adjacent building. solid room, great customer service.
Cons: area underneath toilet lid seat was filthy
Steps from Union Square and newly re-imagined, The Alise provides a metropolitan home base for your San Francisco adventures. A short walk from the Moscone Center, you will find world-class shopping, dining and entertainment just around the corner.
The Alise’s expansive lobby offers plush, stylish seating for working or relaxing. And if you’re looking for a quick bite or a leisurely cocktail, try Pineapple Bistro and Bar for a convenient and elegant option.
Sophisticated and thoughtfully designed guest rooms offer a luxe retreat from the hustle and bustle of city life and an opportunity to enjoy quiet moments – alone or with that special someone.
With a nod to legendary heroines and audacious sidekicks with hearts of gold, who blaze through life with a flair for fun and mystique, whose company everyone covets and whose confidence everyone craves, say hello to The Alise.
World-renowned, Fairmont San Francisco hotel presents an awe-inspiring picture of historic San Francisco. The grandeur of the hotel coupled with its reputation for impeccable service promises a truly memorable experience. Known for turning moments into memories for leisure and business travelers alike Fairmont San Francisco has been host to some of the most influential meetings and events, breathtaking weddings and personalized special occasions of the century. Each of the hotels spacious guestrooms and suites were also redecorated in elegant style, including flat screen TVs, luxury linen ensembles and pillow top beds. Centrally located, Fairmont San Francisco is a short cable car trip from bustling Downtown, Financial District, Union Square and Fishermans Wharf. Fairmont San Francisco hotel is located at the only spot in San Francisco where each of the Citys cable car lines meet. In addition to its 592 guestrooms and suites the hotel also offers fine dining with three renowned restaurants and lounges as well as 55,000 square feet of spectacular function space. With a panoramic view of the City and the Bay from high atop Nob Hill, Fairmont San Francisco hotel holds an unmatched blend of luxurious accommodations, elegant meeting spaces and superb services which make for an unforgettable stay.
Overall 8.6 Excellent
Based on 11,419 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
8.8
Pros: Room was large & I only had a queen. Bed, pillows & sheets all very good. Hotel is dated but some would call that charming.
Excellent
8.0
Pros: Luxurious surroundings and a historic San Francisco location. Quiet rooms and very friendly staff. The Tonga Room on-site is great, the room service food was good, and the gym looked nice.
Excellent
8.2
Pros: Grand, historic, luxurious
Excellent
10.0
Pros: Hotel employees treat you like royalty.
Beautiful details all over the hotel. Classic history all over! Every president over the past 120 years has stayed at the hotel!
First Fairmont Hotel in the world, sets the standard for all Fairmont hotels!
Excellent
9.7
Pros: The view is amazing in the linens were very comfortable
Excellent
9.4
Pros: The staff, rooms, comfy not over the top stuffy
Good
6.5
Pros: Location and setting
Excellent
10.0
Pros: Beautiful hotel, great service. Staff very helpful, especially Scott at front desk
Excellent
8.2
Pros: Comfortable beds. Great location. Nice staff. Beautiful decor.
Excellent
9.7
Pros: I originally was trying to book this hotel via the QANTAS website however they had problems, so I rang the hotel direct and they were most helpful. Not only did they book me in, but they beat the original price and converted it for me to $AUD for my small brain.
I drove to SFO from LAX - on arrival bell hop service was excellent, didn't miss any bags or jackets that were in my car.
Stayed in the main building - Fairmont Queen room
Clean and tidy
Free WiFi
BathTub
Excellent staff
Late checkout
Food selection and room service
Tonga room is a must see
Location very central to anywhere you'd like to be in SFO
Good
7.1
Pros: Very luxurious and clean. The staff was friendly and helpful, especially the management. When things went wrong, they were accommodating to benefit me for the inconveniences.
OK
5.4
Pros: Location
Details
Reviews
Overall 8.6 Excellent
Based on 11,419 reviews
Vibe
8.7
Location
8.6
Service
7.9
Room
7.7
Amenities
7.2
Cleanliness
6.4
Breakfast
5.7
WiFi
4.5
Value for money
3.7
Location
8.7
Service
8.2
Room
7.8
Cleanliness
6.6
Breakfast
6.0
Food
5.9
Value for money
4.2
WiFi
3.9
Location
8.6
Service
7.5
Room
7.1
Amenities
6.4
Cleanliness
6.2
Food
5.9
Breakfast
5.8
Value for money
4.3
WiFi
3.1
Location
8.4
Room
7.6
Service
7.6
Food
6.1
Breakfast
5.3
Amenities
5.2
Value for money
3.8
WiFi
3.6
Location
8.5
Service
8.4
Vibe
8.1
Room
7.4
Cleanliness
5.9
Food
5.8
Breakfast
5.6
Wellness Area
5.5
Value for money
3.9
8.8 Excellent
Pros: Room was large & I only had a queen. Bed, pillows & sheets all very good. Hotel is dated but some would call that charming.
Cons: My robe had stains on it.
8.0 Excellent
Pros: Luxurious surroundings and a historic San Francisco location. Quiet rooms and very friendly staff. The Tonga Room on-site is great, the room service food was good, and the gym looked nice.
Cons: The pillows were incredibly uncomfortable. I had to abandon them halfway through the night and just sleep without. I also noticed a lack of the sort of amenities one might expect in a luxury hotel of this caliber—no bathrobes, WiFi was an extra charge, etc. Hard not to feel a little nickel-and-dimed which didn’t seem in keeping with the luxury atmosphere.
8.2 Excellent
Pros: Grand, historic, luxurious
Cons: I could hear everything from my room. Housekeeping, doors slamming, neighbors... I also think free wifi at hotels should be standard at this point - as it is at most hotels.
10.0 Excellent
Pros: Hotel employees treat you like royalty.
Beautiful details all over the hotel. Classic history all over! Every president over the past 120 years has stayed at the hotel!
First Fairmont Hotel in the world, sets the standard for all Fairmont hotels!
Cons: VERY expensive parking. The hotel contracts with a parking service and valet is the only option. Prepare to spend over $70 a night to park at the hotel, but this is the only option unless you want to walk miles and miles.
9.7 Excellent
Pros: The view is amazing in the linens were very comfortable
Cons: Valet parking is a bit steep in price
9.4 Excellent
Pros: The staff, rooms, comfy not over the top stuffy
Cons: Expensive
6.5 Good
Pros: Location and setting
Cons: Service was awful - restaurant had several issues.
10.0 Excellent
Pros: Beautiful hotel, great service. Staff very helpful, especially Scott at front desk
Cons:
8.2 Excellent
Pros: Comfortable beds. Great location. Nice staff. Beautiful decor.
Cons: Poor soundproofing- we could hear everything next door. $65 parking and $14 wifi. "Courtyard view" misrepresents the huge noisy cooling type towers. Breakfast was 1 1/2 hour late. Dinner in the restaurant was loud and only mediocre.
9.7 Excellent
Pros: I originally was trying to book this hotel via the QANTAS website however they had problems, so I rang the hotel direct and they were most helpful. Not only did they book me in, but they beat the original price and converted it for me to $AUD for my small brain.
I drove to SFO from LAX - on arrival bell hop service was excellent, didn't miss any bags or jackets that were in my car.
Stayed in the main building - Fairmont Queen room
Clean and tidy
Free WiFi
BathTub
Excellent staff
Late checkout
Food selection and room service
Tonga room is a must see
Location very central to anywhere you'd like to be in SFO
Cons: The main building although grand, is a little dated. The refurbished rooms are good, but the particular room I was in the door didn't fully open because the wall gets in the way, so for room service the trolley couldn't be wheeled in, food had to be carried in from the door, and there wasn't really any table to put the food on, only the writing desk or the fold out mini bar.
I had to call for slippers
7.1 Good
Pros: Very luxurious and clean. The staff was friendly and helpful, especially the management. When things went wrong, they were accommodating to benefit me for the inconveniences.
Cons: Upon checking in, they didn't have our room available until the next day. Not sure how that even happens, but after talking to the manager, he miraculously was able to get our room. I had an allergic reaction to the laundry detergent they use on the bed sheets and my eyes swelled up. I was told that if you have allergies, you need to call in advance to make sure they wash the bedding with hyper-allergenic detergent (they normally use Dawn). For the inconveniences, they did comp me my room service.
5.4 OK
Pros: Location
Cons: Parking at $65 a nite is outrageous There were no blankets in the room so I asked for some they came an hour later. I had to call 3 times to get service. Wifi was $14 a day not free. Coffee in the room was poor. U would think they could provide quality coffee. Paper was delivered to some rooms but not ours
World-renowned, Fairmont San Francisco hotel presents an awe-inspiring picture of historic San Francisco. The grandeur of the hotel coupled with its reputation for impeccable service promises a truly memorable experience. Known for turning moments into memories for leisure and business travelers alike Fairmont San Francisco has been host to some of the most influential meetings and events, breathtaking weddings and personalized special occasions of the century. Each of the hotels spacious guestrooms and suites were also redecorated in elegant style, including flat screen TVs, luxury linen ensembles and pillow top beds. Centrally located, Fairmont San Francisco is a short cable car trip from bustling Downtown, Financial District, Union Square and Fishermans Wharf. Fairmont San Francisco hotel is located at the only spot in San Francisco where each of the Citys cable car lines meet. In addition to its 592 guestrooms and suites the hotel also offers fine dining with three renowned restaurants and lounges as well as 55,000 square feet of spectacular function space. With a panoramic view of the City and the Bay from high atop Nob Hill, Fairmont San Francisco hotel holds an unmatched blend of luxurious accommodations, elegant meeting spaces and superb services which make for an unforgettable stay.
Overall 8.6 Excellent
Based on 6,304 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
OK
5.4
Pros: Location was easy and convenient to union square.
Excellent
10.0
Pros: Anthony, the concierge, was able to book us a restaurant reservation when we had already attempted and struck out. Thank you, Anthony!
Excellent
10.0
Pros: Friendly and accommodating staff. Anything needed they were there with a smile and prepared to get it....microwave and extra chair were provided by just asking. Great location for shopping,china town, Littke Italy, North Beach close to BART.
Would definitely stay here again.
Good
6.5
OK
4.0
Pros: The location was excellent
OK
4.0
Good
6.8
Pros: Location is nice
Excellent
10.0
Pros: Room was spacious and comfortable on the tower side. Staff was very friendly and helpful.
Good
7.1
Pros: This hotel locate in the central of union square which is really convenient,close to the cable car stop;friendly staff.
Excellent
10.0
Pros: The rooms were clean and the safety measures that were in place allowed you to always feel safe
OK
4.0
Pros: Loved the location and hotel's history.
OK
5.7
Details
Reviews
Overall 8.6 Excellent
Based on 6,304 reviews
Location
9.3
Wellness Area
9.1
Service
8.0
Room
7.1
Cleanliness
7.0
Food
6.2
WiFi
6.1
Breakfast
5.9
Value for money
4.1
Pool
0.2
Location
9.1
Wellness Area
9.0
Service
7.6
Cleanliness
6.9
Room
6.4
Amenities
6.4
Food
5.9
Breakfast
5.6
Comfort
5.5
WiFi
4.3
Value for money
4.1
Location
9.1
Service
8.1
Cleanliness
6.9
Breakfast
6.5
Room
6.5
Vibe
6.2
Food
6.0
WiFi
4.6
Value for money
4.3
Location
9.4
Service
7.5
Cleanliness
6.9
Amenities
6.6
Food
6.4
Vibe
6.3
Room
6.0
Breakfast
5.8
Value for money
3.9
Location
9.3
Service
7.9
Room
6.5
Vibe
6.5
Comfort
6.2
Breakfast
5.8
Value for money
4.0
5.4 OK
Pros: Location was easy and convenient to union square.
Cons: The cleanliness of the room. Found hair in the tub and around toliet that wasn’t ours. Makes me question if the sheets and the room were clean at all.
10.0 Excellent
Pros: Anthony, the concierge, was able to book us a restaurant reservation when we had already attempted and struck out. Thank you, Anthony!
Cons:
10.0 Excellent
Pros: Friendly and accommodating staff. Anything needed they were there with a smile and prepared to get it....microwave and extra chair were provided by just asking. Great location for shopping,china town, Littke Italy, North Beach close to BART.
Would definitely stay here again.
Cons:
6.5 Good
Pros:
Cons: The hotel has lost its luster...beds were uncomfortable....toilet leaked....no water in rooms....grubby panhandler approached us while we sat at lobby coffee bar....not surprising since every time we went out the front door the doormen were either talking or texting n cell phones off to the side...I gave stayed there on and off for over 20 years...it's a shame but I will likely stay elsewhere going forward
4.0 OK
Pros: The location was excellent
Cons: Sinks and tub fills up while taking shower or shaving at sink
4.0 OK
Pros:
Cons: Left a sweater called back immediately got security said nothing turned in, called back twice no luck. Guess it got up and walked away. Not buying it. Tough luck right
6.8 Good
Pros: Location is nice
Cons: It's a hit and miss with rooms. You might get assigned a room with no view whatsoever.
10.0 Excellent
Pros: Room was spacious and comfortable on the tower side. Staff was very friendly and helpful.
Cons:
7.1 Good
Pros: This hotel locate in the central of union square which is really convenient,close to the cable car stop;friendly staff.
Cons: it's the worst Westin I have ever stay,inside of hotel is too old and I can hear everything that women who stay next door she said.$700 per night,i would choose hotel that is near Bound that area next time.
10.0 Excellent
Pros: The rooms were clean and the safety measures that were in place allowed you to always feel safe
Cons: Parking costs $62 a day. I know it is expensive in the city, but what a racket!
4.0 OK
Pros: Loved the location and hotel's history.
Cons: When I checked in, room they assigned me to wasn't serviced. Called the front desk multiple times and had to wait 30 plus minutes before waiving down a manger to help me. Then proceeded to wait another 29 min to find a room that was cleaned.
5.7 OK
Pros:
Cons: My room's window faced a brick wall and got absolutely no sunlight. I felt like we were in a dungeon. I couldn't tell what time of day it was, kind of like that feeling you get when you are in a Vegas Casino. We didn't get in until after midnight when we arrived, so I was more interested in getting some sleep than complaining. But I was really disappointed.
Unlock the extraordinary in every moment at Grand Hyatt San Francisco in Union Square. The AAA Four Diamond hotel offers magnificent views of the city skyline and San Francisco bay. Revel in modern guestrooms and suites that highlight residential style amenities and state-of-the-art technology.
Overall 8.6 Excellent
Based on 5,567 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
8.0
Pros: Most of it is the location and the good value
Excellent
8.5
Pros: Staff was good. Our lunch experience at the hotel was very nice because the staff went out of their way for our 13 year old who was celebrating a birthday.
Excellent
9.1
Pros: The staff was great specially the greeters at the door and baggage handlers
Excellent
10.0
Pros: Bedding, bed, pillows & nice bathroom. Was after hours & our request for room service was still met.
Excellent
9.4
Pros: Since its remodel they have great rooms
Good
6.8
Pros: The location is great. Close to transportation, restaurants and a CVS/Walgreens within one block of distance. Check in was easy and the staff was always friendly and helpful.
Excellent
8.5
Pros: Gym is decent and has a great view
Excellent
10.0
Pros: Love the new contemporary renovations to the rooms and lobby
OK
5.1
Excellent
10.0
Pros: The staff were very professional .
Excellent
10.0
Pros: Everyone from the valet attendant, bellman, and front desk was beyond helpful and attentive. Even on a stormy rainy SF day, they were warm and ever inviting to me. They got me a room on the 27th floor with an amazing view of union square during the holiday season. I highly recommend. Also, the bathroom had great lightening and everything was very clean. Location simply can't be topped. Parking is a choice of valet between $41 around the corner and $60 front door. Wifi is also now FREE.
Excellent
9.4
Pros: Very stylish, perfect location, hotel staff was very very helpful and courteous. Appreciated the free internet.
Details
Reviews
Overall 8.6 Excellent
Based on 5,567 reviews
Location
9.4
WiFi
9.0
Service
8.6
Room
7.7
Comfort
5.8
Breakfast
5.4
Value for money
4.3
Location
9.6
Service
8.3
WiFi
8.2
Room
7.2
Comfort
5.5
Breakfast
5.4
Value for money
4.8
Location
9.5
Service
8.6
Room
7.1
Comfort
5.8
Breakfast
5.2
Value for money
4.2
Location
9.5
Service
8.7
Food
7.1
Amenities
7.0
Room
7.0
Comfort
5.8
Value for money
4.3
Location
9.1
Service
8.5
Room
7.5
Comfort
6.1
Value for money
4.3
8.0 Excellent
Pros: Most of it is the location and the good value
Cons: The service was not great very unpersonal
8.5 Excellent
Pros: Staff was good. Our lunch experience at the hotel was very nice because the staff went out of their way for our 13 year old who was celebrating a birthday.
Cons: We had people overhead who made who disturbed us for well over an hour. After calling the front desk to complain it stopped about 30 minutes after our call.
9.1 Excellent
Pros: The staff was great specially the greeters at the door and baggage handlers
Cons: Location location location
10.0 Excellent
Pros: Bedding, bed, pillows & nice bathroom. Was after hours & our request for room service was still met.
Cons: Nothing.
9.4 Excellent
Pros: Since its remodel they have great rooms
Cons:
6.8 Good
Pros: The location is great. Close to transportation, restaurants and a CVS/Walgreens within one block of distance. Check in was easy and the staff was always friendly and helpful.
Cons: I have stayed at this hotel before and all rooms were pretty comfortable. Unfortunately, this last time I was traveling with another person and a baby, and the room was very small. It barely had any space to store clothes and had to keep moving the crib back and forth as there was really no room for it.
8.5 Excellent
Pros: Gym is decent and has a great view
Cons: Tv reception was poor. The bed was a a little stiffer than I'd like
10.0 Excellent
Pros: Love the new contemporary renovations to the rooms and lobby
Cons: Always like space, just wish the rooms were a little bigger, but overall great value for a city where nothing is inexpensive.
5.1 OK
Pros:
Cons: We should get a discount for the noise inconvenience.
10.0 Excellent
Pros: The staff were very professional .
Cons:
10.0 Excellent
Pros: Everyone from the valet attendant, bellman, and front desk was beyond helpful and attentive. Even on a stormy rainy SF day, they were warm and ever inviting to me. They got me a room on the 27th floor with an amazing view of union square during the holiday season. I highly recommend. Also, the bathroom had great lightening and everything was very clean. Location simply can't be topped. Parking is a choice of valet between $41 around the corner and $60 front door. Wifi is also now FREE.
Cons: The mattress sheet wasn't fully tucked in but everything else made up for a minor oversight.
9.4 Excellent
Pros: Very stylish, perfect location, hotel staff was very very helpful and courteous. Appreciated the free internet.
Cons: Room lighting could have been better. Thermostat was a off and room was a bit chilly unless we used a high setting.
Unlock the extraordinary in every moment at Grand Hyatt San Francisco in Union Square. The AAA Four Diamond hotel offers magnificent views of the city skyline and San Francisco bay. Revel in modern guestrooms and suites that highlight residential style amenities and state-of-the-art technology.
You'll be centrally located in San Francisco with a stay at Chancellor Hotel on Union Square, within a 15-minute walk of San Francisco Museum of Modern Art and Moscone Convention Center. Featured amenities include a computer station, express check-out, and complimentary newspapers in the lobby. Self parking (subject to charges) is available onsite.
Overall 8.6 Excellent
Based on 3,470 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
9.4
Pros: Great location, good price, comfortable, professional, courteous staff.
We had a room on the top floor, which was clean and quiet, with a ceiling fan rather than AC. Despite typically being a light sleeper, and expecting issues with street noise, I slept better there than I have anywhere in years, not really sure why (could have been the 12+ miles walking each day in wonderful San Francisco).
The hotel is in Union Square, with its incredible shopping and conference centers. Chinatown is about .5 miles away (and a very steep hill), and Fisherman's Wharf about 1.5 miles; a fun walk if you're up for it (but Uber is fast an inexpensive, especially the pool option).
If you're looking for a plush, modern American experience, this isn't it. If you're looking for an affordable, comfortable, centralized location to explore SF, or attend a business conference, this is a great choice.
Excellent
10.0
Pros: While it was a fairly tight room the amazing comfort of the beds made that small bathroom insignificant. There was also a great deep tub that was just what I needed after lots of walking.
Good
6.0
Pros: Staff very nice and professional
Excellent
10.0
Pros: Everything was clean and comfortable. The staff was kind and attentive. Location was perfect. Concierge was helpful. Absolutely would stay here again when visiting San Francisco.
Excellent
8.2
Pros: Perfect place to stay for all the important sights
Trolley stops in front and goes right down to
Fisherman's Wharf for great food and
Terrific views, Lori's Diner is a few doors
away with great food, Walgreens on the
corner.
Excellent
10.0
Pros: Nice historic hotel in a great location. Friendly and informative staff. Room was small but we got one of the rooms on the top floor and the ceiling was about 15 feet high. It made the room seem much larger. There is no A/C in the room but it was comfortable with the ceiling fan and the window open. I liked hearing the sounds of the city in the evening. The city "noise" did quiet down during the night and had no problems sleeping.
This hotel was recommended to me by my boss. He stays there every year for a reunion with college friends. I have not problem passing on the recommendation.
OK
5.1
Pros: Bedroom was clean, furniture appeared recent. Location was reasonably convenient.
Excellent
10.0
Pros: Reasonably priced, friendly and accommodating staff, coffee/tea available 24/7. Great wifi, mini fridge in room. Great water pressure. They updated all the right things.
Good
7.7
Pros: Awesome location, close to everything with the tram stop right outside and shopping only minutes away.
Excellent
10.0
Pros: Last minute booking. Great price! Pretty extraordinary. Prime location!
Excellent
9.4
Pros: It was a very nice family hotel with an interesting history. Well located right off Union Square. The hotel staff were all very nice. Though we didn't take advantage of them, the bar and restaurant both seemed nice.
Excellent
8.8
Pros: The staff was great. They were very friendly and helpful. The location was also fantastic and the noon check out gave us a little additional time to explore the city without worrying about our bags. I would definitely recommend.
Details
Reviews
Overall 8.6 Excellent
Based on 3,470 reviews
Location
9.6
Food
9.3
Service
9.3
Cleanliness
9.1
WiFi
8.9
Value for money
8.2
Breakfast
7.1
Room
6.8
Comfort
4.5
Location
9.5
Food
9.3
Service
9.2
Cleanliness
9.1
Value for money
8.4
WiFi
8.0
Breakfast
7.5
Room
6.6
Location
9.7
Food
9.4
Service
9.2
Cleanliness
9.1
Value for money
8.3
Breakfast
7.3
Room
6.2
Comfort
4.3
Location
9.7
Food
9.4
Service
9.3
Cleanliness
9.2
Value for money
8.1
Room
6.7
Comfort
5.0
Location
9.6
Service
9.4
Room
6.5
Comfort
4.7
9.4 Excellent
Pros: Great location, good price, comfortable, professional, courteous staff.
We had a room on the top floor, which was clean and quiet, with a ceiling fan rather than AC. Despite typically being a light sleeper, and expecting issues with street noise, I slept better there than I have anywhere in years, not really sure why (could have been the 12+ miles walking each day in wonderful San Francisco).
The hotel is in Union Square, with its incredible shopping and conference centers. Chinatown is about .5 miles away (and a very steep hill), and Fisherman's Wharf about 1.5 miles; a fun walk if you're up for it (but Uber is fast an inexpensive, especially the pool option).
If you're looking for a plush, modern American experience, this isn't it. If you're looking for an affordable, comfortable, centralized location to explore SF, or attend a business conference, this is a great choice.
Cons: Rooms are small, no air-conditioning (though not really needed) and there was no real work surface for a notebook. Not a place to get work done. Bathroom was dated, but functional.
There's no fitness center in the hotel but you get free use of a health club around the corner with lots of good gear and yoga classes, which were great. There's no coffee in the room, but there's a 24 hour a day brew available in the lobby with cookies I found impossible to resist. Wi-fi is free and fast.
10.0 Excellent
Pros: While it was a fairly tight room the amazing comfort of the beds made that small bathroom insignificant. There was also a great deep tub that was just what I needed after lots of walking.
Cons: Tight bathroom
6.0 Good
Pros: Staff very nice and professional
Cons: Rooms are just too small especially for price.
10.0 Excellent
Pros: Everything was clean and comfortable. The staff was kind and attentive. Location was perfect. Concierge was helpful. Absolutely would stay here again when visiting San Francisco.
Cons: Breakfast wasn't included, but actually was delicious in the cafe downstairs.
8.2 Excellent
Pros: Perfect place to stay for all the important sights
Trolley stops in front and goes right down to
Fisherman's Wharf for great food and
Terrific views, Lori's Diner is a few doors
away with great food, Walgreens on the
corner.
Cons: All
10.0 Excellent
Pros: Nice historic hotel in a great location. Friendly and informative staff. Room was small but we got one of the rooms on the top floor and the ceiling was about 15 feet high. It made the room seem much larger. There is no A/C in the room but it was comfortable with the ceiling fan and the window open. I liked hearing the sounds of the city in the evening. The city "noise" did quiet down during the night and had no problems sleeping.
This hotel was recommended to me by my boss. He stays there every year for a reunion with college friends. I have not problem passing on the recommendation.
Cons:
5.1 OK
Pros: Bedroom was clean, furniture appeared recent. Location was reasonably convenient.
Cons: Room was claustrophobic - barely room to walk around bed. Paint was fresh, but clearly covering 100 years of obvious wear. Musty smell. No air conditioning - couldn't get room quite cool/dry enough to be comfortable. Bathroom was dingy, marked up and had seen better days, and it was hard to squeeze into toilet between sink and wall, even then, wedged in by shoulder-level toilet paper dispenser. Plumbing noises from adjacent units were loud. Weirdly shaped closet with mismatched hangars that were falling apart.
10.0 Excellent
Pros: Reasonably priced, friendly and accommodating staff, coffee/tea available 24/7. Great wifi, mini fridge in room. Great water pressure. They updated all the right things.
Cons: Coffee maker/microwave in room would have been an improvement, but not a sticking point. The service at Luques can be slow, but the food is good.
7.7 Good
Pros: Awesome location, close to everything with the tram stop right outside and shopping only minutes away.
Cons: Rooms were dated and they get hot, no aircon either
10.0 Excellent
Pros: Last minute booking. Great price! Pretty extraordinary. Prime location!
Cons:
9.4 Excellent
Pros: It was a very nice family hotel with an interesting history. Well located right off Union Square. The hotel staff were all very nice. Though we didn't take advantage of them, the bar and restaurant both seemed nice.
Cons: The weather was cool and the hotel had the boiler running. Our room must have been 80 degrees and no way to shut the heat off. We were on the top floor and the hotel staff offered to move us to a lower (cooler) room. The second floor room was just as warm. The rooms really need local control of temperature.
8.8 Excellent
Pros: The staff was great. They were very friendly and helpful. The location was also fantastic and the noon check out gave us a little additional time to explore the city without worrying about our bags. I would definitely recommend.
Cons:
You'll be centrally located in San Francisco with a stay at Chancellor Hotel on Union Square, within a 15-minute walk of San Francisco Museum of Modern Art and Moscone Convention Center. Featured amenities include a computer station, express check-out, and complimentary newspapers in the lobby. Self parking (subject to charges) is available onsite.
Enjoy all that the Bay Area has to offer from the comfort and convenience of San Francisco Marriott Union Square. Situated adjacent to Union Square, our hotel places guests near many of the city's iconic attractions. Walk to the cable cars, discover Chinatown, visit Fisherman's Wharf or take a stroll along the Embarcadero. If traveling to San Francisco on business, you'll appreciate our proximity to the Financial District and the Moscone Center. Whether you spend your days sightseeing or working, make time to unwind in our refreshed accommodations, which boast elevated amenities, luxury bedding and scenic views of San Francisco Bay. Fresh California cuisine is on the menu at The Restaurant, while Bin480 showcases savory small plates and craft cocktails. Make use of our modern fitness center or host a gathering in our sophisticated venue spaces, including a stunning 30th floor event space with panoramic views. Come chart your own adventure at San Francisco Marriott Union Square - we look forward to your visit.
Overall 8.6 Excellent
Based on 2,229 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
10.0
Pros: Great staff, newly remodeled rooms and location was perfect.
Excellent
9.4
Pros: We loved that the hotel was right downtown. It is one block from Union Square and the hustle and bustle! Perfect. Close to all transit as well as the tour company pick up points.
Excellent
10.0
Pros: Close to everything with all the conveniences yet subdued and relaxing. Staff were attentive and available. The restaurant /lounge was a great venue to unwind
Excellent
9.6
Pros: I liked that we were able to find a great place on such short notice. The Manager on Duty, I think her name was Susan, was very helpful after one of the reservation agent accidentally mixed up our checkout time- and another Agent Brandon wasn't very kind to us.
I ate most of my meals at the hotel, breakfast lunch and dinner- and I had three different bartender/servers during my stay that were all so very pleasant. Some even gave me directions to buy a hoodie at a nearby store because I didn't realize it would be colder there this time of year still.
And the chef made me an awesome salad when I wanted to exchange tuna for chicken on the salad that comes with Lemon Dressing- it was absolutely fantastic. I highly recommend this substitution as the combination of greens and dressing go amazing with Tuna! It will cost you 2 dollars more as Tuna is more expensive (rightfully so) but it I ate the entire thing. I couldn't stop myself.
Excellent
8.2
Pros: Location and friendly staff
Details
Reviews
Overall 8.6 Excellent
Based on 2,229 reviews
Cleanliness
9.2
Location
9.1
Service
8.5
Food
8.2
Room
7.8
Breakfast
6.4
Wellness Area
4.6
WiFi
4.4
Value for money
3.2
Location
9.1
Cleanliness
9.0
Service
8.2
Room
7.1
Comfort
6.7
Breakfast
6.3
Amenities
6.3
Value for money
3.1
WiFi
2.8
Location
9.1
Cleanliness
9.0
Service
8.6
Room
6.7
Comfort
6.5
Value for money
3.2
WiFi
2.7
Room
7.0
Location
8.8
Room
6.9
10.0 Excellent
Pros: Great staff, newly remodeled rooms and location was perfect.
Cons: Nothing
9.4 Excellent
Pros: We loved that the hotel was right downtown. It is one block from Union Square and the hustle and bustle! Perfect. Close to all transit as well as the tour company pick up points.
Cons: The pillows! They definitely need to invest in new pillows!
10.0 Excellent
Pros: Close to everything with all the conveniences yet subdued and relaxing. Staff were attentive and available. The restaurant /lounge was a great venue to unwind
Cons:
9.6 Excellent
Pros: I liked that we were able to find a great place on such short notice. The Manager on Duty, I think her name was Susan, was very helpful after one of the reservation agent accidentally mixed up our checkout time- and another Agent Brandon wasn't very kind to us.
I ate most of my meals at the hotel, breakfast lunch and dinner- and I had three different bartender/servers during my stay that were all so very pleasant. Some even gave me directions to buy a hoodie at a nearby store because I didn't realize it would be colder there this time of year still.
And the chef made me an awesome salad when I wanted to exchange tuna for chicken on the salad that comes with Lemon Dressing- it was absolutely fantastic. I highly recommend this substitution as the combination of greens and dressing go amazing with Tuna! It will cost you 2 dollars more as Tuna is more expensive (rightfully so) but it I ate the entire thing. I couldn't stop myself.
Cons: Other than the mixup on our checkout time- I was happy with my stay overall.
8.2 Excellent
Pros: Location and friendly staff
Cons: Parking fee was extremely expensive and there was no free wifi. For the price, wifi should have been included.
Enjoy all that the Bay Area has to offer from the comfort and convenience of San Francisco Marriott Union Square. Situated adjacent to Union Square, our hotel places guests near many of the city's iconic attractions. Walk to the cable cars, discover Chinatown, visit Fisherman's Wharf or take a stroll along the Embarcadero. If traveling to San Francisco on business, you'll appreciate our proximity to the Financial District and the Moscone Center. Whether you spend your days sightseeing or working, make time to unwind in our refreshed accommodations, which boast elevated amenities, luxury bedding and scenic views of San Francisco Bay. Fresh California cuisine is on the menu at The Restaurant, while Bin480 showcases savory small plates and craft cocktails. Make use of our modern fitness center or host a gathering in our sophisticated venue spaces, including a stunning 30th floor event space with panoramic views. Come chart your own adventure at San Francisco Marriott Union Square - we look forward to your visit.
From the moment you first glimpse the crystal chandeliers and velvet armchairs in the grand lobby, the InterContinental® Mark Hopkins San Francisco hotel transports you to a golden, glamorous era. Host your dream wedding in one of two magnificent ballrooms, or unwind in an opulent suite decorated with unique artwork. The hotel restaurant serves the best of California’s contemporary cuisine, while famous city highlights like Union Square and the San Francisco Playhouse are a short stroll away.
Overall 8.5 Excellent
Based on 2,991 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
9.7
Pros: Historic
Great location
Staff was super friendly and helpful especially the valet
Excellent
8.2
Pros: Staff was considerate and helpful in every way. Food in the Nob Hill Club was excellent. Great views from Top of the Mark.
Excellent
10.0
Pros: The location of this hotel is great with walking access to the waterfront, Union Square, cable cars, and public transport. The staff was excellent and very attentive. The room was everything we wanted, plus a great view. The restaurant had a good selection. The night club was really fun. We would definitely stay here again.
Good
7.7
Pros: Room service was good, bed, pillows & frette Sheets were excellent.
Excellent
9.1
Pros: Great location
Excellent
10.0
Pros: Historic hotel on Nob Hill. Friendly and helpful staff! Comfortable beds. Beautiful suite and view of the city. Able to open windows for fresh air/breeze. Keurig available for morning coffee/tea. Electronic “do not disturb” and intercom for door security. Convenient to Masonic Center concert venue and two cable car lines. Restaurant choices conveniently located in hotel and nearby (2-3 blocks).
OK
5.1
Pros: Nice people.
Good
6.5
Pros: Comfortable room and good location. Noise level was fine despite being on the same street as the cable car.
Excellent
10.0
Pros: Staff, food, room, gym all excellent.
Mediocre
2.0
Pros: I love the facility
Good
7.4
Pros: Location and staff
Excellent
9.4
Pros: A great location and views
Details
Reviews
Overall 8.5 Excellent
Based on 2,991 reviews
Location
8.6
Service
8.4
Room
7.5
Vibe
7.3
Breakfast
6.6
Amenities
5.9
Cleanliness
5.8
WiFi
5.7
Comfort
5.4
Wellness Area
4.3
Value for money
4.2
Location
8.6
Service
8.4
Vibe
6.9
Room
6.9
Breakfast
6.6
Cleanliness
6.0
Amenities
5.5
Comfort
5.1
Value for money
4.4
WiFi
3.9
Location
8.4
Service
8.2
Breakfast
6.5
Room
6.5
Vibe
6.3
Cleanliness
6.1
Amenities
5.6
Comfort
5.4
Value for money
3.9
Location
8.7
Service
7.6
Room
6.7
Vibe
6.5
Comfort
5.5
Amenities
5.4
Value for money
4.3
Location
8.4
Service
8.2
Room
6.8
Vibe
6.5
Amenities
5.8
Comfort
5.5
9.7 Excellent
Pros: Historic
Great location
Staff was super friendly and helpful especially the valet
Cons: Noise level in the rooms. Windows do not block out the noise from the streets so you can hear Grace Cathedral bells and the cable cars which is great but also the loud drunks in the middle of the night as well.
8.2 Excellent
Pros: Staff was considerate and helpful in every way. Food in the Nob Hill Club was excellent. Great views from Top of the Mark.
Cons: Furniture in lobby needs cleaning or reupholstering. Looks dated. Bathroom was small and dark. I was there 5 days and one of the elevators was out of service for 3 of those days.
10.0 Excellent
Pros: The location of this hotel is great with walking access to the waterfront, Union Square, cable cars, and public transport. The staff was excellent and very attentive. The room was everything we wanted, plus a great view. The restaurant had a good selection. The night club was really fun. We would definitely stay here again.
Cons:
7.7 Good
Pros: Room service was good, bed, pillows & frette Sheets were excellent.
Cons: Dark bathroom, dated room in general...for the money I prefer the Fairmont.
9.1 Excellent
Pros: Great location
Cons: Parking costs
10.0 Excellent
Pros: Historic hotel on Nob Hill. Friendly and helpful staff! Comfortable beds. Beautiful suite and view of the city. Able to open windows for fresh air/breeze. Keurig available for morning coffee/tea. Electronic “do not disturb” and intercom for door security. Convenient to Masonic Center concert venue and two cable car lines. Restaurant choices conveniently located in hotel and nearby (2-3 blocks).
Cons: Not a big complaint or huge discomfort, but we like to sleep in a cool room but the thermostat would not let us lower temp below 60 degrees.
5.1 OK
Pros: Nice people.
Cons: This place would be great, but it need a renovation. It just looks like it hasn't been kept up in some time. Needs some fresh paint and some updates. It's in an area that not much is going on also
6.5 Good
Pros: Comfortable room and good location. Noise level was fine despite being on the same street as the cable car.
Cons: A bit run down in appearance and small old elevators. Poor customer service upon check. We were given a hard sale to sign up for hotel program upon arrival.
10.0 Excellent
Pros: Staff, food, room, gym all excellent.
Cons: Nothing
2.0 Mediocre
Pros: I love the facility
Cons: Your staff treated my son who booked the property like trash...it was simply unpleasant
7.4 Good
Pros: Location and staff
Cons: Dirty and stained furniture in hallways by rooms
9.4 Excellent
Pros: A great location and views
Cons: A little pricey
From the moment you first glimpse the crystal chandeliers and velvet armchairs in the grand lobby, the InterContinental® Mark Hopkins San Francisco hotel transports you to a golden, glamorous era. Host your dream wedding in one of two magnificent ballrooms, or unwind in an opulent suite decorated with unique artwork. The hotel restaurant serves the best of California’s contemporary cuisine, while famous city highlights like Union Square and the San Francisco Playhouse are a short stroll away.
Hotel Zeppelin is a revolutionary hotel that celebrates San Francisco's counter-cultural tradition with a mischievous approach to hospitality. A daily Amenity Fee of $22 (plus tax) will be collected at the property.
Overall 8.4 Excellent
Based on 2,744 reviews
All reviews
- All reviews
- Couples
- Solo
- Families
- Business
OK
4.5
Pros: All of the fixtures (bed, shower tile, bathroom sink, desk, desk chair, lights, desks, etc) were top notch.
Excellent
8.0
Excellent
10.0
Pros: The game room downstairs is fantastic. The rooms are mod in decor and the beds extremely comfortable. The staff is top notch. The place is just cool.
Excellent
10.0
Pros: We loved this hotel. The game room downstairs was a huge hit with the whole family. The location cannot be beat.
Excellent
8.5
Pros: Very edgy and modern hotel design. Bed was extremely comfortable and the coffee was exquisite.
Excellent
10.0
Pros: Staff was extremely professional and super nice! The hotel was centrally located to everything and the room was really cool! Loved it!!
Excellent
8.5
Excellent
8.8
Pros: The staff is very friendly and helpful
Excellent
10.0
Excellent
8.0
Pros: I loved the game room and all of the stylish touches to the room! The color schemes felt good and the staff was very pleasant.
Excellent
8.2
Pros: The decor was cool and the game room was a great feature.
OK
4.2
Pros: The location
Details
Reviews
Overall 8.4 Excellent
Based on 2,744 reviews
Vibe
9.4
Location
9.2
WiFi
8.5
Amenities
8.4
Service
7.8
Room
6.8
Comfort
4.6
Value for money
4.2
Breakfast
2.9
Vibe
9.3
Location
9.3
Amenities
8.2
Service
7.9
WiFi
7.4
Room
6.9
Comfort
4.5
Value for money
4.3
Breakfast
2.6
Location
9.4
Vibe
9.2
Amenities
8.4
Service
7.9
Cleanliness
6.9
Room
6.8
Comfort
4.9
Value for money
4.2
Vibe
9.1
Location
9.0
Amenities
8.4
Service
7.6
Room
5.7
Value for money
4.6
Comfort
4.1
Location
9.4
Vibe
9.3
Amenities
8.7
Food
8.0
Service
8.0
Cleanliness
7.3
Room
6.0
Comfort
4.5
4.5 OK
Pros: All of the fixtures (bed, shower tile, bathroom sink, desk, desk chair, lights, desks, etc) were top notch.
Cons: Room had water damage down the corner and smelled bad. AC didn't work well. Lighting was very dim and had to turn on all lights to make it decently lit. Front desk didn't tell me about the amazing adult arcade that's in the back of the building.
8.0 Excellent
Pros:
Cons: Was very confusing to get around to our room (was in another building) and there were a few scuff marks here and there on the walls and also the remote control had a chip/crack in the back.
10.0 Excellent
Pros: The game room downstairs is fantastic. The rooms are mod in decor and the beds extremely comfortable. The staff is top notch. The place is just cool.
Cons:
10.0 Excellent
Pros: We loved this hotel. The game room downstairs was a huge hit with the whole family. The location cannot be beat.
Cons:
8.5 Excellent
Pros: Very edgy and modern hotel design. Bed was extremely comfortable and the coffee was exquisite.
Cons: Room was so tiny that I wouldn't recommend spending more than 2 nights there. It can feel a bit claustrophobic especially when you end up with a wonderful view of a brick wall.
10.0 Excellent
Pros: Staff was extremely professional and super nice! The hotel was centrally located to everything and the room was really cool! Loved it!!
Cons:
8.5 Excellent
Pros:
Cons: A bit cramped but functional
8.8 Excellent
Pros: The staff is very friendly and helpful
Cons: Poor ventilation in bathroom
10.0 Excellent
Pros:
Cons: No complaints
8.0 Excellent
Pros: I loved the game room and all of the stylish touches to the room! The color schemes felt good and the staff was very pleasant.
Cons: I did not like the elevator. Way too small. I also could smell a stinch throughout the hotel like old moth balls. Just being honest. Also, just my opinion, but I think the hotel should offer breakfast. While I do appreciate the espresso in the room (which was delicious), I'd rather have food; if I can't have both.
8.2 Excellent
Pros: The decor was cool and the game room was a great feature.
Cons: The walls were EXTREMELY thin...we could hear people talking in the lobby below us, and could hear every word people spoke in the hallways. That's my only complaint.
4.2 OK
Pros: The location
Cons: The staff wasn't very helpful at all. Requested to have our bags taken up to the room after a hour of waiting had to go back down and get my own bags.
Hotel Zeppelin is a revolutionary hotel that celebrates San Francisco's counter-cultural tradition with a mischievous approach to hospitality. A daily Amenity Fee of $22 (plus tax) will be collected at the property.
Built in 1910 in the Beaux Arts style, The Marker San Francisco’s beginnings were anything but humble. Originally named The Bellevue Hotel, this iconic structure has stood at the corner of Geary and Taylor streets in the heart of San Francisco’s Theatre District. Its domed lobby ceiling bathes guests in natural light, and its floor-to-ceiling fireplace and grand marble staircase graciously invite guests to discover a luxurious experience that awaits.
Overall 8.3 Excellent
Based on 2,010 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
OK
4.8
Excellent
9.4
Pros: This hotel is well-located -- easy to walk to Union Square and Chinatown, walkable to the waterfront/Embarcadero, and a quick drive to the Mission, Golden Gate Park, etc. The staff could not be more pleasant and helpful. The lobby area is a nice place to lounge, and the rooms are comfortable.
Excellent
10.0
Pros: It nicely located near Union Square. The staff were very helpful. The hotel was clean and well kept. Our room was very nice except no view but that was ok. The hotel has complementary bikes for guest to use (great way to get around the city). Very comfortable place to stay. Would stay there again.
Excellent
10.0
Pros: In the midst of a move, I booked a night at the Marker and was upgraded to a suite. The room was an extravagant escape and I was greeted with a bottle of sparkling wine and chocolate truffles. I really enjoyed my stay and am so grateful to Clayton, the Director of Guest Experience, and every member of the team for making me feel such good care.
Details
Reviews
Overall 8.3 Excellent
Based on 2,010 reviews
Location
9.1
WiFi
9.0
Service
8.8
Vibe
8.7
Food
8.5
Cleanliness
8.3
Amenities
8.3
Room
6.9
Value for money
6.2
Comfort
5.6
Breakfast
5.1
Pool
0.0
Location
9.1
Service
8.8
Food
8.6
Cleanliness
8.4
Amenities
8.3
Value for money
6.5
Room
6.4
Comfort
5.3
Location
9.0
Service
8.8
Food
8.4
Cleanliness
8.2
Amenities
8.0
Room
5.7
Value for money
5.6
Comfort
5.2
Location
9.0
Service
8.8
Amenities
8.3
Cleanliness
8.3
Vibe
8.2
Value for money
6.5
Room
6.3
Comfort
5.3
Location
9.2
Room
6.5
4.8 OK
Pros:
Cons: Hotel Monaco used to be one of my fav hotels in SF. This new Marker is horrible. They closed the spa, breakfast is extra charge. Parking costs 58 dollars. Short on staff to take phone calls. Take your business somewhere else.
9.4 Excellent
Pros: This hotel is well-located -- easy to walk to Union Square and Chinatown, walkable to the waterfront/Embarcadero, and a quick drive to the Mission, Golden Gate Park, etc. The staff could not be more pleasant and helpful. The lobby area is a nice place to lounge, and the rooms are comfortable.
Cons: It would be really helpful to have coffee makers in the room or room service -- there is coffee in the lobby, but if you are traveling with kids or have an early morning, it is useful to have it in your room. I didn't care for the fact that the water bottles in the room had price tags. It would also be nice if the wine service rotated wines.
10.0 Excellent
Pros: It nicely located near Union Square. The staff were very helpful. The hotel was clean and well kept. Our room was very nice except no view but that was ok. The hotel has complementary bikes for guest to use (great way to get around the city). Very comfortable place to stay. Would stay there again.
Cons:
10.0 Excellent
Pros: In the midst of a move, I booked a night at the Marker and was upgraded to a suite. The room was an extravagant escape and I was greeted with a bottle of sparkling wine and chocolate truffles. I really enjoyed my stay and am so grateful to Clayton, the Director of Guest Experience, and every member of the team for making me feel such good care.
Cons:
Built in 1910 in the Beaux Arts style, The Marker San Francisco’s beginnings were anything but humble. Originally named The Bellevue Hotel, this iconic structure has stood at the corner of Geary and Taylor streets in the heart of San Francisco’s Theatre District. Its domed lobby ceiling bathes guests in natural light, and its floor-to-ceiling fireplace and grand marble staircase graciously invite guests to discover a luxurious experience that awaits.
San Francisco is famous for its rich culture and diverse neighborhoods, not to mention it's one of the most vibrant, eclectic and exhilarating cities in the country. From the hills of Chinatown and North Beach to its sweeping bridges, which you can explore on foot, bike or double-decker tour bus, there's no doubt that you will be able keep yourself entertained for weeks at a time. Located just one block from Union Square, in the epicenter of the city's best shopping, dining and entertainment venues. The hotel is also walking distance to China Town, North Beach, the Financial District and Moscone Center. Just a half a block away is the famous Powell Street cable car line, where you can catch a ride to top San Francisco attractions such as Fisherman's Wharf and Alcatraz. Union Square's plaza is just steps away, known for its local music and art shows. Dine at the city's most celebrated restaurants and sample the latest food innovations for which the city has become famous. Explore the city's countless tourist attractions such as the spectacular Golden Gate Bridge, and take a ride through the city's notorious yet energizing fog, setting your eyes on the wondrous parks and landmarks along the way. Browse the nearby boutiques and department stores in and around the bustling Union Square area. And enjoy all of this while staying at Cartwright Hotel Union Square, located in the heart of one of the world's most vibrant cities. Apart from its excellent location and quintessential San Francisco charm, The Cartwright Hotel - Union Square, BW Premier Collection® offers thoughtful amenities and premium guest services, making it the perfect choice for business and leisure travelers looking for comfort and convenience in the thick of all that San Francisco has to offer.
_54635341_Front_Exterior_Long_477x720_P-image.jpg?width=66&height=66&xhint=223&yhint=607&crop=true)
_54635325_Chair_398x600_P-image.jpg?width=66&height=66&crop=true)
Overall 8.3 Excellent
Based on 1,516 reviews
All reviews
- All reviews
- Couples
- Business
- Families
- Solo
Excellent
8.0
Pros: Staff was friendly and location is good
Excellent
10.0
Pros: Staff was Awesome, room clean and beds comfortable with lots of pillows
Excellent
10.0
Pros: The hotel was a great place to stay for a reasonable price. The location was outstanding. I'm on two canes and was able to walk to entertainment, bars, Union Square for tours, etc. All within two blocks. The room was small, but adequate (do you go to San Francisco to stay in your room??) and clean. The staff were VERY friendly and helpful. We will return!
Excellent
8.2
Pros: The location was fantastic!
The room was small but clean and comfortable.
The hotel was lovely and all but one of the staff members were very friendly and helpful.
Mediocre
3.1
Pros: Good location.
Excellent
10.0
Pros: The staff was extremely helpful. They offered suggestions for places to eat and visit during our short stay. The hotel also had an oldtimey feel to it and the service just enhanced its character even more.
Good
6.8
Pros: Great price, great location, and very convenient with free wifi.
Excellent
8.8
Pros: Kevin gave the best advice for sightseeing and transportation.
Good
7.7
OK
5.7
Good
6.2
Pros: Cute decor
Excellent
8.0
Pros: Loved the old charm of the hotel- the staff was extremely welcoming and very nice. The location was great- we could walk to most places we wanted to go or just catch the trolley. Also has a 7eleven convenient store and a walgreens across the street which was nice to grab quick snacks or water for night or morning. Good find! Would definitely come back for the price- we enjoy the city and like spending more on doing things while traveling rather than a place to sleep- so it was a win win for us!
_54635341_Front_Exterior_Long_477x720_P-image.jpg?width=330&height=170&xhint=223&yhint=607&crop=true)
Details
Reviews
Overall 8.3 Excellent
Based on 1,516 reviews
Location
9.5
Cleanliness
9.3
Service
9.2
WiFi
9.2
Room
6.6
Breakfast
4.1
Comfort
3.6
Location
9.5
Cleanliness
9.4
Service
9.0
Room
6.2
Breakfast
4.4
Comfort
3.5
Location
9.6
Service
9.3
Room
5.7
Comfort
3.7
Location
9.2
Service
9.1
Value for money
6.8
Vibe
6.7
Room
5.7
Comfort
3.6
Location
9.6
Room
5.7
Comfort
3.7
8.0 Excellent
Pros: Staff was friendly and location is good
Cons: Parking is a block away, up a large hill, and very inconvenient.
10.0 Excellent
Pros: Staff was Awesome, room clean and beds comfortable with lots of pillows
Cons:
10.0 Excellent
Pros: The hotel was a great place to stay for a reasonable price. The location was outstanding. I'm on two canes and was able to walk to entertainment, bars, Union Square for tours, etc. All within two blocks. The room was small, but adequate (do you go to San Francisco to stay in your room??) and clean. The staff were VERY friendly and helpful. We will return!
Cons: Nothing
8.2 Excellent
Pros: The location was fantastic!
The room was small but clean and comfortable.
The hotel was lovely and all but one of the staff members were very friendly and helpful.
Cons: We valet parked the car because we were not familiar with the city and thought that would be easier. $40.00/night seemed pretty steep for that service.
3.1 Mediocre
Pros: Good location.
Cons: Staff seemed untrained, and just plain lazy. Every time we walked in we would find the desk person sitting in the lobby with their feet up. They were nice it was just all around strange behavior.
10.0 Excellent
Pros: The staff was extremely helpful. They offered suggestions for places to eat and visit during our short stay. The hotel also had an oldtimey feel to it and the service just enhanced its character even more.
Cons:
6.8 Good
Pros: Great price, great location, and very convenient with free wifi.
Cons: No ac, small beds, and no space to put bags
8.8 Excellent
Pros: Kevin gave the best advice for sightseeing and transportation.
Cons:
7.7 Good
Pros:
Cons: T
5.7 OK
Pros:
Cons: Could not cool down the room.
6.2 Good
Pros: Cute decor
Cons: Beds very uncomfortable, front desk staff unfriendly, highly priced for value
8.0 Excellent
Pros: Loved the old charm of the hotel- the staff was extremely welcoming and very nice. The location was great- we could walk to most places we wanted to go or just catch the trolley. Also has a 7eleven convenient store and a walgreens across the street which was nice to grab quick snacks or water for night or morning. Good find! Would definitely come back for the price- we enjoy the city and like spending more on doing things while traveling rather than a place to sleep- so it was a win win for us!
Cons: The size of the room was a bit small- and the bathroom counter space was limited- but it was to be expected from an older building, didn't bother us much. I wish the hotel would advertise and tell guests before booking that dogs are welcome- we didn't know that till we arrived to the hotel and saw a sign and we would of l
San Francisco is famous for its rich culture and diverse neighborhoods, not to mention it's one of the most vibrant, eclectic and exhilarating cities in the country. From the hills of Chinatown and North Beach to its sweeping bridges, which you can explore on foot, bike or double-decker tour bus, there's no doubt that you will be able keep yourself entertained for weeks at a time. Located just one block from Union Square, in the epicenter of the city's best shopping, dining and entertainment venues. The hotel is also walking distance to China Town, North Beach, the Financial District and Moscone Center. Just a half a block away is the famous Powell Street cable car line, where you can catch a ride to top San Francisco attractions such as Fisherman's Wharf and Alcatraz. Union Square's plaza is just steps away, known for its local music and art shows. Dine at the city's most celebrated restaurants and sample the latest food innovations for which the city has become famous. Explore the city's countless tourist attractions such as the spectacular Golden Gate Bridge, and take a ride through the city's notorious yet energizing fog, setting your eyes on the wondrous parks and landmarks along the way. Browse the nearby boutiques and department stores in and around the bustling Union Square area. And enjoy all of this while staying at Cartwright Hotel Union Square, located in the heart of one of the world's most vibrant cities. Apart from its excellent location and quintessential San Francisco charm, The Cartwright Hotel - Union Square, BW Premier Collection® offers thoughtful amenities and premium guest services, making it the perfect choice for business and leisure travelers looking for comfort and convenience in the thick of all that San Francisco has to offer.
At the intersection of experience, escape, access & innovation.
The newly redesigned Stanford Court introduces a renegade take on a San Francisco classic – still offering that perfect blend of escape and access. Our location atop the prized Nob Hill offers spectacular views, the city's three cable car lines, and is conveniently just blocks from Union Square. Our newly redesigned guest rooms are equal parts inspiring and relaxing, offering a true respite after a supercharged day of exploring the city. Our revamped restaurant & bar is the optimal spot to kick back with specialty cocktails, spirits, and craft ales from our partners at Seven Stills Brewery & Distillery.
Overall 8.2 Excellent
Based on 3,913 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
OK
4.5
Pros: location
Excellent
9.4
Pros: Very helpful staff.
Good
7.1
Pros: The room size, hotel location, and hotel bar.
Excellent
9.7
Pros: Window view was loud but nice, room was clean and service was very good. Nice location. Jeffery was a great bartender showing professionalism with an intoxicated female needing assistance at the bar
Excellent
8.0
Pros: Stanford Court hotel was in a terrific location. Cable car intersection right out the front door was super cool. The lobby and bar were upscale and clean. I would recommend this hotel to anyone looking for a boutique hotel in San fransisco.
OK
5.7
Pros: Location
Excellent
10.0
Pros: The location and our room size
OK
5.7
Excellent
10.0
Pros: GREAT CUSTOMER SERVICE, EVERYONE IN THE LOBBY WAS VERY HELPFUL AND KIND. HOTEL WAS CLEAN, AND PROVIDES A FRESH SMELL AS YOU WALK IN. I LOVED THE WATER BOTTLES TO GET PURIFIED WATER AS YOU WALK IN OR LEAVE.
Excellent
8.5
Pros: The room was great and the bedding was fantastic. The staff was great, very helpful. Location was ideal.
Excellent
10.0
Pros: Beautiful hotel! Friendly staff, clean rooms, super comfy beds, great shower/bathroom set up! Would stay here every time I came to SF!
Excellent
8.0
Pros: I liked the lady at check in helping resolve an issue with billing.
Details
Reviews
Overall 8.2 Excellent
Based on 3,913 reviews
Wellness Area
8.8
Location
8.7
WiFi
8.2
Room
7.7
Cleanliness
7.6
Service
7.4
Bar and Beverages
6.0
Amenities
5.5
Value for money
4.6
Food
4.3
Breakfast
4.1
Location
8.3
Room
7.4
Service
7.4
Comfort
7.3
WiFi
6.8
Vibe
6.3
Bar and Beverages
5.7
Amenities
5.1
Value for money
4.3
Food
4.2
Breakfast
4.1
Location
8.7
Service
7.2
Comfort
6.9
Room
6.9
Cleanliness
6.8
Vibe
6.4
Amenities
5.1
Value for money
4.2
Food
4.2
Breakfast
4.0
Location
8.5
Cleanliness
7.6
Service
7.2
Room
7.1
Vibe
6.1
Bar and Beverages
6.0
Amenities
5.2
Value for money
5.0
Food
4.5
Breakfast
4.3
Location
8.6
Service
7.5
Room
7.1
Comfort
7.1
Amenities
6.0
Value for money
4.5
Food
4.0
Breakfast
4.0
4.5 OK
Pros: location
Cons: the price related to the poor quality
9.4 Excellent
Pros: Very helpful staff.
Cons: Under renovations
7.1 Good
Pros: The room size, hotel location, and hotel bar.
Cons: Confusing layout, couldnt easily located the front desk for check in (temp location due to redecorating.) Also, booked a king, was given a queen with a "better/more expensive view" not cleared with us before. It was too late to change rooms when that was offered.
9.7 Excellent
Pros: Window view was loud but nice, room was clean and service was very good. Nice location. Jeffery was a great bartender showing professionalism with an intoxicated female needing assistance at the bar
Cons: Urban tax fee is a shady charge that was not explained at check in, The fee is for bike rental and internet, yet the Wi fi was listed as free and you would be insane to ride a bike down the hills. I had to argue to get it removed.
8.0 Excellent
Pros: Stanford Court hotel was in a terrific location. Cable car intersection right out the front door was super cool. The lobby and bar were upscale and clean. I would recommend this hotel to anyone looking for a boutique hotel in San fransisco.
Cons: The room size was a little small for the money, and you could hear everything from the hallway and surrounding rooms.
5.7 OK
Pros: Location
Cons: Mandatory "urban bundle fee" of $20+ per night, even if you don't use or want the services. Housekeeping was bad -- there was a half full highball glass in the hallway outside our room for our entire stay. When we arrived on a December evening the room temperature was set to 54 degrees with cold air blasting in. Overall not a friendly or welcoming environment, unfortunately.
10.0 Excellent
Pros: The location and our room size
Cons: No complaints
5.7 OK
Pros:
Cons: Construction was very inconvenient will definitely not come back until it's completely remodeled.
10.0 Excellent
Pros: GREAT CUSTOMER SERVICE, EVERYONE IN THE LOBBY WAS VERY HELPFUL AND KIND. HOTEL WAS CLEAN, AND PROVIDES A FRESH SMELL AS YOU WALK IN. I LOVED THE WATER BOTTLES TO GET PURIFIED WATER AS YOU WALK IN OR LEAVE.
Cons:
8.5 Excellent
Pros: The room was great and the bedding was fantastic. The staff was great, very helpful. Location was ideal.
Cons: Since we were there during the renovation, there were no shops, etc. They had shampooed the carpet in the halls the day we arrived and there remained a wet rug smell throughout our stay.
10.0 Excellent
Pros: Beautiful hotel! Friendly staff, clean rooms, super comfy beds, great shower/bathroom set up! Would stay here every time I came to SF!
Cons:
8.0 Excellent
Pros: I liked the lady at check in helping resolve an issue with billing.
Cons: Somehow, the hotel reservations people decided I should pay for an extra night when I had cancelled that night the previous week. The lady at check in was very helpful and was able to resolve the issue, but I was disappointed I had the issue in the first place. It was not clear to me why this happened.
The room was nice - but quite expensive in my opinion.
At the intersection of experience, escape, access & innovation.
The newly redesigned Stanford Court introduces a renegade take on a San Francisco classic – still offering that perfect blend of escape and access. Our location atop the prized Nob Hill offers spectacular views, the city's three cable car lines, and is conveniently just blocks from Union Square. Our newly redesigned guest rooms are equal parts inspiring and relaxing, offering a true respite after a supercharged day of exploring the city. Our revamped restaurant & bar is the optimal spot to kick back with specialty cocktails, spirits, and craft ales from our partners at Seven Stills Brewery & Distillery.
With a stay at Hotel Carlton, a Joie de Vivre Boutique Hotel, you'll be centrally located in San Francisco, within a 10-minute drive of Lombard Street and Asian Art Museum of San Francisco. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in San Francisco? This hotel has facilities measuring 750 square feet (70 square meters), including a meeting room. Self parking (subject to charges) is available onsite.
Overall 8.1 Excellent
Based on 2,359 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Good
6.3
Pros: clean
Excellent
8.2
Pros: The hotel was a better standar than I was expecting. The lobby was clean & fairly modern. The room was reasonably large and had good amenities.
Excellent
9.1
Pros: I was impressed by the staff when they offered to valet the car up early, since we had to leave at 5:30am. I found the room very comfortable, but my husband had issues. He could not cool himself down; the ceiling fan had been disabled, the window would not open, and the ac was either difficult or non functioning (probably difficult). He could not sleep and blamed the hardness of the bed. I slept fine and have no complaints
Excellent
9.3
Pros: Super nice and playful front desk staff. I happened to mention it was my boyfriends birthday and the concierge offered to fill the room with balloons and a free bottle of wine! And they set it up as a surprise for when we got back from dinner!
The car service was excellent, the decor was really nice- Indian type theme but clean and chic!
Organic coffee and tea in the room, shampoo conditioner and shower gel in dispensers instead of minis to be more Eco friendly!
I couldn't have been happier with our stay.
Excellent
10.0
Pros: Great location and value for the money. Morrocan decor, very clean and comfortable.
Good
7.7
Pros: Chic style
Good
7.1
Pros: Staff are very friendly and enthusiastic. Price is OK
Excellent
10.0
Pros: The room was clean and comfortable. The staff was great. I stayed in San Francisco numerous times and for the price this hotel was a great stay/great deal. Would recommend.
Excellent
8.6
Pros: The hotel itself is attractive.
A boutique hotel with a great lobby, warm staff and cute charming rooms.
The bathroom was nice.
Our superior king room had a walk-in closet with two entrances.
The room had a dimmer for the main ceiling light above the bed.
It's a short walk to some nice bars.
Union Square is about a 10 minute walk.
The price is great for the quality of our stay, especially giving the going rates on much of the city.
Details
Reviews
Overall 8.1 Excellent
Based on 2,359 reviews
Cleanliness
9.0
Service
9.0
Vibe
8.3
Location
8.2
WiFi
6.6
Room
6.5
Breakfast
5.8
Wellness Area
0.0
Cleanliness
9.3
Service
9.2
Location
8.5
Room
7.0
Breakfast
5.6
Comfort
5.3
Cleanliness
9.1
Service
8.9
Vibe
8.1
Location
8.1
Room
6.3
Comfort
4.8
Cleanliness
8.9
Service
8.9
Location
8.3
Vibe
7.8
Room
6.0
Comfort
4.9
Service
9.2
Cleanliness
9.2
Location
8.0
Vibe
7.6
Room
6.0
Comfort
4.8
6.3 Good
Pros: clean
Cons: (1) Rooms at lower levels are noisy from the people in the street. (2) It had no parking counter to what advertised. They push on you a mandatory valet at approximately $40/day. (3) Internet is free for 20 min a day. Nevertheless, when you use it, at their business center, they have a slow mode option you do not know of. You find out at the check out that the default option, you thought was free for 20 min, is the fast option that cost approximately $1/min. (3) The streets in front of the hotel are full with homeless people who use the sidewalks like sleeping quarters and restrooms. For the rest, it was peachy.
8.2 Excellent
Pros: The hotel was a better standar than I was expecting. The lobby was clean & fairly modern. The room was reasonably large and had good amenities.
Cons: The bathroom was very small & felt a little cramped. There was no free parking but this is to be expected in a city.
9.1 Excellent
Pros: I was impressed by the staff when they offered to valet the car up early, since we had to leave at 5:30am. I found the room very comfortable, but my husband had issues. He could not cool himself down; the ceiling fan had been disabled, the window would not open, and the ac was either difficult or non functioning (probably difficult). He could not sleep and blamed the hardness of the bed. I slept fine and have no complaints
Cons:
9.3 Excellent
Pros: Super nice and playful front desk staff. I happened to mention it was my boyfriends birthday and the concierge offered to fill the room with balloons and a free bottle of wine! And they set it up as a surprise for when we got back from dinner!
The car service was excellent, the decor was really nice- Indian type theme but clean and chic!
Organic coffee and tea in the room, shampoo conditioner and shower gel in dispensers instead of minis to be more Eco friendly!
I couldn't have been happier with our stay.
Cons: I didn't like the price, but that's to be expected in San Francisco! The building is old so the walls seems paper thin to outside noise, but not really from room to room, so didn't mind the sound of cars and people walking.
10.0 Excellent
Pros: Great location and value for the money. Morrocan decor, very clean and comfortable.
Cons:
7.7 Good
Pros: Chic style
Cons: The heater didn't really do much, the room was cold and it was a pain to get out of the blanket. And, there was so much hollering from the street front.
7.1 Good
Pros: Staff are very friendly and enthusiastic. Price is OK
Cons: Rooms are very small and the neighborhood is not safe.
10.0 Excellent
Pros: The room was clean and comfortable. The staff was great. I stayed in San Francisco numerous times and for the price this hotel was a great stay/great deal. Would recommend.
Cons: When we arrived the room felt cold to us. We are from a much warmer climate than SF. Turned on the heater and didn't heat up. Called the front desk and was told the heat in the building was on a timer...comes on at 9pm (it's a radiator). They offered to send up a space heater.Within minutes we had a space heater. Problem solved. Great staff and super friendly.
8.6 Excellent
Pros: The hotel itself is attractive.
A boutique hotel with a great lobby, warm staff and cute charming rooms.
The bathroom was nice.
Our superior king room had a walk-in closet with two entrances.
The room had a dimmer for the main ceiling light above the bed.
It's a short walk to some nice bars.
Union Square is about a 10 minute walk.
The price is great for the quality of our stay, especially giving the going rates on much of the city.
Cons: The floor of the bathtub was slippery, so I had to be very mindful when showering.
There is however a short rail / bar along the shower wall that came in handy when stepping into the bathtub.
Like many buildings in SF, it's an old building and the walls are a bit thin. You occasionally hear sounds through the walls (i.e. steps, hallway chatter, clunks of objects moving through the hallways), but nothing out of the ordinary.
With a stay at Hotel Carlton, a Joie de Vivre Boutique Hotel, you'll be centrally located in San Francisco, within a 10-minute drive of Lombard Street and Asian Art Museum of San Francisco. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in San Francisco? This hotel has facilities measuring 750 square feet (70 square meters), including a meeting room. Self parking (subject to charges) is available onsite.
A stay at Warwick San Francisco places you in the heart of San Francisco, within a 15-minute walk of Westfield San Francisco Centre and San Francisco Museum of Modern Art. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk.
Overall 8.1 Excellent
Based on 1,560 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
10.0
Pros: The staff was very professional and helpful.
Excellent
9.7
Pros: Excellent location,Walgreens and liquor store just across the street, about a 4 block walk from the Bart station. Union square is even closer., very clean, food was great, above par cup of Coffee, helpful and engaging staff. Good bang for the buck
Excellent
10.0
Pros: The staff was extremely friendly, helpful and welcoming. My girlfriend & I received a text message from the hotel upon arriving at SFO requesting what type of room we'd like. Upon arrival, we were able to check in hours early and were given a room fitting our request. Though the view wasn't anything to speak of, it absolutely inspired us to not get cabin fever. The room was clean, the bed comfortable, the bathroom immaculate, both the heat and a/c worked famously and overall - our stay was great! The Warwick is close to the Financial District, Union Square and provides phenomenal bang for the buck!!
Good
7.4
Pros: Close to union square. Although the hotel stamp can help you save some parking fee, the parking fee is still high.
Mediocre
3.1
Pros: Pillows were comfortable and thats about it.
OK
5.7
Pros: * Boutique hotel
* Many historic elements & touches
* Nice friendly staff
* Close to many attractions
OK
5.7
Pros: location...not much more
free wifi
Good
7.7
Pros: Nice hotel, nice staff but small enough to feel more boutique. Room are indeed small and their is a distinct smell, like a musky smell around the entire hotel including the rooms. It's a smell you can get used to and ignore but off putting to begin with.
Excellent
8.8
Pros: excellent location, near to restaurants and shops! ver comfortable mattres an pillows. staff very friendly!
Excellent
10.0
Pros: Clean and spacious
Excellent
10.0
Pros: Very clean hotel, room was small but very nice.
Staff were very helpful -
Good
6.0
Details
Reviews
Overall 8.1 Excellent
Based on 1,560 reviews
Location
9.0
WiFi
8.8
Service
8.0
Cleanliness
6.7
Room
6.5
Breakfast
6.4
Amenities
5.6
Comfort
4.8
Wellness Area
0.6
Location
8.8
Service
8.4
Cleanliness
6.5
Vibe
6.4
Room
6.0
Amenities
5.7
Comfort
4.4
Location
9.0
Service
8.3
Value for money
5.6
Room
5.5
Comfort
4.5
Location
9.0
Service
8.2
Room
5.7
Comfort
4.6
Location
9.1
Service
8.3
Room
5.4
Comfort
4.8
10.0 Excellent
Pros: The staff was very professional and helpful.
Cons:
9.7 Excellent
Pros: Excellent location,Walgreens and liquor store just across the street, about a 4 block walk from the Bart station. Union square is even closer., very clean, food was great, above par cup of Coffee, helpful and engaging staff. Good bang for the buck
Cons: One of the 2 elevators was broken the duration of the stay
10.0 Excellent
Pros: The staff was extremely friendly, helpful and welcoming. My girlfriend & I received a text message from the hotel upon arriving at SFO requesting what type of room we'd like. Upon arrival, we were able to check in hours early and were given a room fitting our request. Though the view wasn't anything to speak of, it absolutely inspired us to not get cabin fever. The room was clean, the bed comfortable, the bathroom immaculate, both the heat and a/c worked famously and overall - our stay was great! The Warwick is close to the Financial District, Union Square and provides phenomenal bang for the buck!!
Cons:
7.4 Good
Pros: Close to union square. Although the hotel stamp can help you save some parking fee, the parking fee is still high.
Cons: The room smells not good. It obviously has the smell of old house.
3.1 Mediocre
Pros: Pillows were comfortable and thats about it.
Cons: I travel often and ive never had such a tiny room, bathrooms were ridiculously small., literally had to be on top of the toilet to close the door. The hallways including the rooms smelled like a public restroom. Not amenities whats so ever. Surrounded by the homeless as soon as you walk outdoors. And the view of a cement wall was just amazing as well. I have had better accomodations at a Motel 6. Never again will i spend money at a Warwick Hotel. Next night i stayed at the Holiday Inn for the same price and had an amazing view of the city, bigger rooms, free wifi and just a bigger overall hotel.
5.7 OK
Pros: * Boutique hotel
* Many historic elements & touches
* Nice friendly staff
* Close to many attractions
Cons: * Smelled like an old hotel
* Corner of two busy streets in downtown San Fran meant it was loud at night
* Rooms were small
5.7 OK
Pros: location...not much more
free wifi
Cons: no gym. They partner with an off site gym but they charge $15/day/person.
rooms are tiny; so are the beds.bathroom are extremely uncomfortable.
i hate to say it, but it was not worth the money.
7.7 Good
Pros: Nice hotel, nice staff but small enough to feel more boutique. Room are indeed small and their is a distinct smell, like a musky smell around the entire hotel including the rooms. It's a smell you can get used to and ignore but off putting to begin with.
Cons: Smells of damp, dusty air.
8.8 Excellent
Pros: excellent location, near to restaurants and shops! ver comfortable mattres an pillows. staff very friendly!
Cons:
10.0 Excellent
Pros: Clean and spacious
Cons: Na
10.0 Excellent
Pros: Very clean hotel, room was small but very nice.
Staff were very helpful -
Cons: nothing
6.0 Good
Pros:
Cons: Front desk staff member was rude and kept cutting me off when I was trying to describe the following....
The air conditioner in my room was broken - they didn't repair it till the next day.
Room service breakfast order was wrong, and then cold, and overcooked.
A stay at Warwick San Francisco places you in the heart of San Francisco, within a 15-minute walk of Westfield San Francisco Centre and San Francisco Museum of Modern Art. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk.
A stay at The Clift Royal Sonesta Hotel places you in the heart of San Francisco, within a 15-minute walk of Westfield San Francisco Centre and San Francisco Museum of Modern Art. Featured amenities include a business center, limo/town car service, and express check-out. Event facilities at this hotel consist of conference space and meeting rooms.
Overall 8.0 Excellent
Based on 3,844 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Good
6.0
Excellent
10.0
Good
7.4
Pros: The staff and location were both excellent, the bar is also fun (and the reason I knew about the hotel to begin with). There sure are a lot of interesting chairs around! Room service was prompt and the food was tasty. The bed is comfortable and the rooms have pretty good noise control.
Excellent
10.0
Pros: Great food, staff and service.
Good
6.6
Pros: Classy
Good room service food
Excellent
9.7
Pros: I loved the large room! The space was great. Loved the airy feel.
OK
4.0
Good
7.0
Good
6.0
Pros: The location was very convienent. I chose to park down the street and save $30 for over night parking. Nice pillows and comfy bed.
Good
7.1
Good
7.6
Pros: Room was nothing special the lobby and bar were cool
Good
6.0
Pros: The bed was very comfortable. The room was dark with the curtains pulled closed.
Details
Reviews
Overall 8.0 Excellent
Based on 3,844 reviews
Bar and Beverages
9.1
Location
9.1
Service
8.0
Vibe
7.3
WiFi
7.0
Room
5.9
Cleanliness
4.9
Breakfast
4.5
Value for money
3.6
Location
9.2
Bar and Beverages
9.0
Service
8.1
Vibe
6.7
Comfort
5.5
Room
5.2
WiFi
5.1
Cleanliness
4.7
Breakfast
4.6
Value for money
3.7
Location
9.0
Bar and Beverages
8.9
Service
8.0
Vibe
6.6
Amenities
6.3
Comfort
6.0
Room
5.4
Cleanliness
4.5
Breakfast
4.3
Value for money
3.5
Bar and Beverages
9.2
Location
9.1
Service
7.9
Vibe
6.8
Amenities
6.4
Room
5.1
Cleanliness
4.9
Value for money
3.6
Bar and Beverages
9.2
Location
9.1
Service
8.1
Vibe
6.8
Comfort
6.2
Room
5.8
6.0 Good
Pros:
Cons: Our room on the 16th floor which had a great view was right next to the elevator motors. One or more of the elevator motors had bad bearings or a worn armature as there were a constant hum and winding sound similar to a low police siren. We could not move due to the Hotel being full.
10.0 Excellent
Pros:
Cons: Expensive mini bar, breakfast etc
7.4 Good
Pros: The staff and location were both excellent, the bar is also fun (and the reason I knew about the hotel to begin with). There sure are a lot of interesting chairs around! Room service was prompt and the food was tasty. The bed is comfortable and the rooms have pretty good noise control.
Cons: The rooms are in dire need of updating. We stayed in a studio so the size was good, but things just seemed old. The walls needed touch up paint, the bathtub was peeling (about a 10'' section was missing plaster), the grout was stained, the hair dryer must be from 1985, the thermostat is old making it hard to control room temperature, the faucet was probably really awesome 20 years ago, but now it is difficult to get it in the "off" position, not good in a state experiencing a drought.
10.0 Excellent
Pros: Great food, staff and service.
Cons: Valet took a little long.
6.6 Good
Pros: Classy
Good room service food
Cons: Hidden cost for valet parking - $52 a night
Hidden cost for a 50 cent aux cord - $100 deposit
Hidden cost for more than 5 glasses ordered for guests
House keeping failed to clean my room one day when I called them before leaving for the day specifically asking them to tidy up
No Hot tub or pool
9.7 Excellent
Pros: I loved the large room! The space was great. Loved the airy feel.
Cons:
4.0 OK
Pros:
Cons: It’s just not very nice really at all, room wise.
7.0 Good
Pros:
Cons: The room and hallways where dark, the bathrooms are in bad shape (old and rusty), the tv was small and didn't have on demand. It used to be THE PLACE TO STAY in SF... Not anymore...needs a remodel urgently.
6.0 Good
Pros: The location was very convienent. I chose to park down the street and save $30 for over night parking. Nice pillows and comfy bed.
Cons: This hotel is really small the room was giving me an allegric reactions I could not breath, until we forced the window open. The shower curtain and shower smelled really bad. That was gross. I will not be staying here again.
7.1 Good
Pros:
Cons: Needs an update!
7.6 Good
Pros: Room was nothing special the lobby and bar were cool
Cons: The room was was average and bathroom was very old decore
6.0 Good
Pros: The bed was very comfortable. The room was dark with the curtains pulled closed.
Cons: I stayed at the Clift this past weekend with my wife for a "staycation" away from the Oakland grind we call our normal lives.
A few concerns with the Clift Hotel. When we arrived we were unsure about how the valet worked since there are no signs or "red jackets" (they wear black). We had to circle the block and call to find out what the deal was. It's also expensive, $52+ tax per night.
Once we were in the Hotel we were told that our room wasn't ready, which was completely fine since we arrived 3 hours prior to check in time. We happily checked our bag and went for a stroll around union square. The problem is that the woman at the counter said we should expect a phone call with in the hour when our room was ready. We waited the hour and then another hour. No call. We then returned to the Hotel at 3pm and were told by the same women that it "should be ready within the hour."This would take us up to check in time...Finally at 4pm we complained and a manager upgraded us to a Jr. Suite and promptly gave us the keys. Sales Training: under promise and over deliver, not the other way around.
Finally we arrive in our room and its pretty nice. It was on the 15th floor and the view was pretty urban SF high life. We were happy. The tub and painted surfaces were chipping and sup par. apparently this room costs $450+ per night, If I paid that I expect a little more attention to detail and quality.
We dined at the Velvet Room, the Hotel's restaurant. We were offered a cold and breezy table next to the hallway leading to the bar but were happily seated in a lovely booth when we requested that. Dinner was delicious.
The Redwood Room, their high shelf bar, is always crowded and all seating is reserved for $350+ bottle service.
The common areas are nice, warm, and cozy. The room is three star. The overall experience is ok, we'll try another place next month and report back.
A stay at The Clift Royal Sonesta Hotel places you in the heart of San Francisco, within a 15-minute walk of Westfield San Francisco Centre and San Francisco Museum of Modern Art. Featured amenities include a business center, limo/town car service, and express check-out. Event facilities at this hotel consist of conference space and meeting rooms.
With a stay at Executive Hotel Vintage Court, you'll be centrally located in San Francisco, a 9-minute walk from Westfield San Francisco Centre and 13 minutes by foot from San Francisco Museum of Modern Art. Featured amenities include a 24-hour business center, limo/town car service, and express check-out. Planning an event in San Francisco? This hotel has 900 square feet (84 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite.
Overall 7.9 Good
Based on 1,452 reviews
All reviews
- All reviews
- Couples
- Business
- Families
- Solo
Mediocre
2.5
Pros: Nothing
Good
6.0
Pros: Nice big clean room very close to Union Square. Helpful & friendly staff. Very comfy & inviting lounge area with fireplace
Excellent
9.7
Pros: awesome location, very friendly staff. Love apples in the lobby!
Excellent
8.2
Pros: The location is great, and the value hard to beat. The staff was helpful and nice. I would stay here again for those reasons.
Excellent
8.8
Pros: Staff were very friendly and helpful. Great location near Union Square but out of the hustle and bustle. Not luxurious but pleasant and comfortable for one, with some nice touches (wine, toiletries)
Excellent
9.7
Pros: Friendliness of employees.
Great location.
Excellent
9.1
Pros: The room was perfect, the bathroom looked to be recently remodeled, the sheets were nice. We had a room to the alleyway and the city noise was muted. The staff was quick and helpful.
Excellent
10.0
Pros: Location, clean, quiet, kindness, etc
Details
Reviews
Overall 7.9 Good
Based on 1,452 reviews
Location
9.2
Service
8.4
Cleanliness
6.6
Breakfast
6.0
Room
5.9
WiFi
5.3
Location
9.0
Service
8.0
Cleanliness
6.2
Breakfast
5.7
Room
5.7
Food
5.6
Location
9.4
Service
8.5
Value for money
7.4
Cleanliness
6.5
Food
5.5
Vibe
5.1
Room
5.1
Location
9.3
Service
8.5
Value for money
7.2
Cleanliness
6.3
Vibe
5.4
Room
5.1
Location
9.3
Service
8.2
Food
5.4
Room
5.3
Amenities
4.9
Comfort
4.5
2.5 Mediocre
Pros: Nothing
Cons: Room was small, beds were hard as a rock, hotel smelled, first clerk was pushy and rude.
6.0 Good
Pros: Nice big clean room very close to Union Square. Helpful & friendly staff. Very comfy & inviting lounge area with fireplace
Cons: As prior reviews warned, it was very noisy very early in the morning. There was a bit of a musty smell entering the hall & initially in the room. The vintage heaters in the room made it a little tricky to maintain a comfortable temp overnight.
9.7 Excellent
Pros: awesome location, very friendly staff. Love apples in the lobby!
Cons: noise insulation is not very good, so can get a bit noisy
8.2 Excellent
Pros: The location is great, and the value hard to beat. The staff was helpful and nice. I would stay here again for those reasons.
Cons: The room was pretty small and hard to get in or out of with a stroller (we have a 3 month old baby) or with the luggage trolley. My wife found the bed rather hard, as well. Also, the parking garage they use is more expensive and less convenient than another option right down the street that our babysitters used. It was literally twice as much. Not sure why they use this one, but I feel sort of duped.
8.8 Excellent
Pros: Staff were very friendly and helpful. Great location near Union Square but out of the hustle and bustle. Not luxurious but pleasant and comfortable for one, with some nice touches (wine, toiletries)
Cons:
9.7 Excellent
Pros: Friendliness of employees.
Great location.
Cons: Nothing not to like.
9.1 Excellent
Pros: The room was perfect, the bathroom looked to be recently remodeled, the sheets were nice. We had a room to the alleyway and the city noise was muted. The staff was quick and helpful.
Cons: nothing not to like.
10.0 Excellent
Pros: Location, clean, quiet, kindness, etc
Cons: Well this is not just this hotel. Parking is so bad in San Francisco,
With a stay at Executive Hotel Vintage Court, you'll be centrally located in San Francisco, a 9-minute walk from Westfield San Francisco Centre and 13 minutes by foot from San Francisco Museum of Modern Art. Featured amenities include a 24-hour business center, limo/town car service, and express check-out. Planning an event in San Francisco? This hotel has 900 square feet (84 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite.
With a grand lobby and a killer location in Union Square and close to the Financial District, the Kimpton Sir Francis Drake Hotel is a historic classic. The restored upscale landmark is also home to the acclaimed Italian eatery Scala's Bistro and The Starlight Room lounge. With stunning views of downtown San Francisco from its 21st-floor perch, The Starlight Room has been a top nightlife destination for generations.
Overall 7.6 Good
Based on 3,347 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
OK
5.7
Pros: Excellent location just one block from Union Square.
Excellent
9.7
Pros: Just a few maintenance items marred what was otherwise a perfect score for this lovely boutique hotel. Great location and fabulous staff made for a fantastic stay,
Good
7.7
Pros: It was nice staying here again, it was comfortable and the price is the best for the location.
OK
4.5
Pros: Starlight Room - Top Floor View
Good
6.0
Pros: Wine hour
Excellent
10.0
Pros: The location was excellent. Friendly staff with spacious room. Loved the free wine cocktail reception.
Excellent
9.4
Pros: Great location
Excellent
8.5
Pros: The Drake has a great location, it's clean and comfy with some traces of old excellence. The Concierge was very helpful with directions and suggestions for meals.
Good
6.0
Pros: Location great, but the noise was unbearable. Single pane window in the city under powel st. The constant early morning whistle of the doorman kept me awake. I had a headache one day and it didn't help having to listen to the door and whistle all morning. The plumbing/pipes screeching sound also constantly woke me up durning the night; which may explain the headache. Hotel is a cute boutique hotel, but the plumbing needs to be repaired & invest in double pane windows to replace the flimsy existing ones.
Excellent
10.0
Pros: The Sir Francis Drake is adjacent to Union Square, Chinatown + the cable car line. You can walk to almost anything you need, and you don't need to go far.
The staff is always helpful, even to late arrivals wanting a different room. The housekeepers respect "do not disturb" signs -- important when paperwork is left everywhere -- but are quick to make up a room when you're ready.
AND it's across the street from Sears Fine Food, another SF tradition.
OK
5.7
Pros: Good location for areas of interest
Excellent
8.2
Pros: I lived the location and ambiance of the hotel.
Details
Reviews
Overall 7.6 Good
Based on 3,347 reviews
Location
9.3
Service
8.0
WiFi
7.8
Vibe
7.1
Wellness Area
5.3
Cleanliness
5.3
Amenities
4.8
Room
4.8
Breakfast
4.7
Comfort
3.0
Location
9.6
Service
8.3
Vibe
6.3
WiFi
6.3
Cleanliness
4.8
Breakfast
4.7
Amenities
4.4
Room
3.7
Comfort
2.3
Location
9.1
Service
7.8
Vibe
6.7
Cleanliness
5.4
Amenities
5.0
Value for money
4.7
Room
3.9
Comfort
2.9
Location
9.3
Service
8.0
Vibe
6.4
Value for money
5.0
Amenities
4.5
Room
3.7
Comfort
2.5
Location
9.4
Service
8.3
Vibe
6.6
Value for money
5.2
Amenities
4.8
Room
4.4
Comfort
2.9
5.7 OK
Pros: Excellent location just one block from Union Square.
Cons: Because we received a low room rate through Kayak we were told “there were no king or queen rooms available and had to accept two double beds or “an historic (tiny) room”. The bathroom in this double room was damaged, tiny & you had to hold the toilet lever down for several seconds in order for it to work. Even though we were on the eighth floor, because the window has not been upgraded the noise level from the street was disturbing. And finally, it is ridiculous that people have to lineup and wait 5 to 15 minuets to get an elevator in the lobby. There are 4 elevators for a few hundred rooms which inadequately services the guests. Not recommended for a comfortable visit.
9.7 Excellent
Pros: Just a few maintenance items marred what was otherwise a perfect score for this lovely boutique hotel. Great location and fabulous staff made for a fantastic stay,
Cons: Blocked drains and a dicky light switch were a slight issue but were attended to promptly.
7.7 Good
Pros: It was nice staying here again, it was comfortable and the price is the best for the location.
Cons: Theyou need more towels in the room and more soap. When we got in there was not any soap to washave your hands and no bath soap.
4.5 OK
Pros: Starlight Room - Top Floor View
Cons: Old - in bad need of repairs
Rooms were tiny
Elevators took forever to arrive
Service was poor starting with the front desk
6.0 Good
Pros: Wine hour
Cons: Small rooms
Few amenities
10.0 Excellent
Pros: The location was excellent. Friendly staff with spacious room. Loved the free wine cocktail reception.
Cons: No jacuzzi
9.4 Excellent
Pros: Great location
Cons: Small bathrooms, placement of valet was a bad place
8.5 Excellent
Pros: The Drake has a great location, it's clean and comfy with some traces of old excellence. The Concierge was very helpful with directions and suggestions for meals.
Cons: Tiny bathroom but then, who comes to San Francisco to hang out in the bathroom?
6.0 Good
Pros: Location great, but the noise was unbearable. Single pane window in the city under powel st. The constant early morning whistle of the doorman kept me awake. I had a headache one day and it didn't help having to listen to the door and whistle all morning. The plumbing/pipes screeching sound also constantly woke me up durning the night; which may explain the headache. Hotel is a cute boutique hotel, but the plumbing needs to be repaired & invest in double pane windows to replace the flimsy existing ones.
Cons:
10.0 Excellent
Pros: The Sir Francis Drake is adjacent to Union Square, Chinatown + the cable car line. You can walk to almost anything you need, and you don't need to go far.
The staff is always helpful, even to late arrivals wanting a different room. The housekeepers respect "do not disturb" signs -- important when paperwork is left everywhere -- but are quick to make up a room when you're ready.
AND it's across the street from Sears Fine Food, another SF tradition.
Cons: When it's busy, the elevators take a minute to get to you. Be prepared to wait. The bar backs up, too, and that can mean getting a drink when it's crowded is an ordeal -- especially since the lobby cab get loud. But the people are nice, so in terms of this negative, it's really just a fact that's not terrible.
5.7 OK
Pros: Good location for areas of interest
Cons: The room was super tiny. Staff was nice but it sure if I would rebook.
8.2 Excellent
Pros: I lived the location and ambiance of the hotel.
Cons: Rooms could be upgraded a little bit and thought it was a little pricey.
With a grand lobby and a killer location in Union Square and close to the Financial District, the Kimpton Sir Francis Drake Hotel is a historic classic. The restored upscale landmark is also home to the acclaimed Italian eatery Scala's Bistro and The Starlight Room lounge. With stunning views of downtown San Francisco from its 21st-floor perch, The Starlight Room has been a top nightlife destination for generations.
Tucked in a charming landmark dating back to 1908, Villa Florence is an Italian-inspired oasis of hospitality in the heart of bustling San Francisco. Just steps from Union Square and the Powell Street Cable Car Line, this 189-room boutique retreat delivers the quintessential San Francisco experience. From the moment of arrival, guests are captivated by “The Lady In the Lobby,” an awe-inspiring portrait that anchors the hotel’s Renaissance sensibility and inspires guests’ love affair with San Francisco. Understated and elegant, this modern urban oasis captures its namesake city’s very essence, in details large and small.
Overall 7.2 Good
Based on 2,493 reviews
All reviews
- All reviews
- Couples
- Business
- Families
- Solo
OK
5.1
Pros: Majority of the luxuries were fine except for several key items were a complete failure. The heating system is archaic, loud and blew cold air. Front desk came but was not able to resolve the issue and their engineer was off that evening. It was a major problem because it was in the dead of winter and slept in the room in 30°F temperature or so. We survived the evening with four layers of blankets.
Secondly the toilet cover was broken.
And lastly the coffee pot machine wasn't working properly.
OK
4.8
Excellent
10.0
Pros: Location
Good
7.4
Pros: great location. great price.
Excellent
9.1
Pros: The staff was friendly, room was clean and quiet (we asked for a quiet room) and location can't be beat. We will be staying at Villa Florence again!
OK
4.8
Pros: Close to Union Square, tons of great shops and restaurants.
Excellent
8.2
Pros: The location was great. Close to Powell station which made it easy to get to the hotel using BART. Union square was a block away and the turnaround for the cable car was a couple blocks away too.
Excellent
8.0
Pros: It's close to Union Square, shopping centers, restaurants and walking distance to Moscone Center.
Excellent
8.0
Pros: Location, staff great.
OK
4.0
Pros: Location
OK
5.1
Good
7.1
Pros: Great location in the heart of Union Square. Easy access to the cable cars. Nice coffee/pastry bar in lobby. Newly remodeled rooms were comfortable and good looking.
Details
Reviews
Overall 7.2 Good
Based on 2,493 reviews
Location
9.0
Service
7.3
Cleanliness
5.5
Vibe
5.4
Room
5.4
Food
5.4
Bar and Beverages
5.3
WiFi
4.1
Wellness Area
3.9
Value for money
3.9
Comfort
3.7
Breakfast
3.6
Amenities
3.3
Location
9.2
Service
7.2
Cleanliness
5.4
Room
5.3
Bar and Beverages
5.0
Food
5.0
Vibe
4.9
Comfort
3.8
Value for money
3.6
Amenities
3.2
Location
9.1
Service
7.1
Cleanliness
5.2
Vibe
4.8
Room
4.3
Value for money
3.8
Comfort
3.7
Amenities
3.3
Location
8.7
Service
7.4
Cleanliness
5.3
Vibe
5.1
Room
4.7
Value for money
3.9
Comfort
3.8
Amenities
3.3
Location
8.9
Service
7.2
Room
4.6
Comfort
4.0
5.1 OK
Pros: Majority of the luxuries were fine except for several key items were a complete failure. The heating system is archaic, loud and blew cold air. Front desk came but was not able to resolve the issue and their engineer was off that evening. It was a major problem because it was in the dead of winter and slept in the room in 30°F temperature or so. We survived the evening with four layers of blankets.
Secondly the toilet cover was broken.
And lastly the coffee pot machine wasn't working properly.
Cons:
4.8 OK
Pros:
Cons: There were young teenage boys partying in the room next to mine until 3am, so I was unable to sleep until 3am. I called the front desk to complain around 11pm but the problem was not fixed. I would expect a hotel at this price point to have better sound proofing or better management.
10.0 Excellent
Pros: Location
Cons:
7.4 Good
Pros: great location. great price.
Cons: key cards kept becoming non-functional
9.1 Excellent
Pros: The staff was friendly, room was clean and quiet (we asked for a quiet room) and location can't be beat. We will be staying at Villa Florence again!
Cons: The only issue was that the a/c unit seemed a little undersized, but just barely for the time we were there. We didn't need it the second night.
For any facilities guys reading this... The air flow from the unit seems to be restricted quite a bit from the cover that "protects" the unit inside the room. Based on the design its probably loosing up to 50% of its air flow. You might consider cutting out the area in front of the vents. Yeah, I know, I'm a mechanical nerd, but we had a nice stay. 8-)
4.8 OK
Pros: Close to Union Square, tons of great shops and restaurants.
Cons: HIDDEN FEES! Parking is $75/day ($36/day just down the street), they tried to charge me all kinds of "convience fees" at check out with out telling me. If you pay on here, make sure to check your credit card.
Our room was on the Powell Street and the windows did not block out any sounds. Car horns, yelling, music, etc. all night. The "curtains" did not close, and the wooden blinds let in plenty of light.
8.2 Excellent
Pros: The location was great. Close to Powell station which made it easy to get to the hotel using BART. Union square was a block away and the turnaround for the cable car was a couple blocks away too.
Cons: At the time of our stay the hotel lobby and restaurant were under renovation.
8.0 Excellent
Pros: It's close to Union Square, shopping centers, restaurants and walking distance to Moscone Center.
Cons:
8.0 Excellent
Pros: Location, staff great.
Cons: Upon check-out, got stuck with an additional $38 surcharge never mentioned at booking or check-in, stayed here before and never charged, probably won't return now.
4.0 OK
Pros: Location
Cons: Room was super tiny & bathrooms were totally tiny
5.1 OK
Pros:
Cons: They didnt have my reservation when I already paid. They weren't apologetic. They didnt refund me.
7.1 Good
Pros: Great location in the heart of Union Square. Easy access to the cable cars. Nice coffee/pastry bar in lobby. Newly remodeled rooms were comfortable and good looking.
Cons: Valet is EXCRUCIATINGLY slow. We waited over 40 minutes to get our car. Apparently the bell boy is the valet too.
We found our newly renovated room had a shower that didn't drain. When we called, we were told they would have to move us because the was no maintenance guy on site. Moved to a different room; no view but working shower.
The next morning at check out we found out someone was in our room late (past 11pm) working on the shower. Not great for the in-laws who were stuck in the room next to our old room. Paper thin walls. Very disturbing.
Tucked in a charming landmark dating back to 1908, Villa Florence is an Italian-inspired oasis of hospitality in the heart of bustling San Francisco. Just steps from Union Square and the Powell Street Cable Car Line, this 189-room boutique retreat delivers the quintessential San Francisco experience. From the moment of arrival, guests are captivated by “The Lady In the Lobby,” an awe-inspiring portrait that anchors the hotel’s Renaissance sensibility and inspires guests’ love affair with San Francisco. Understated and elegant, this modern urban oasis captures its namesake city’s very essence, in details large and small.
A stay at Fitzgerald Hotel places you in the heart of San Francisco, within a 15-minute walk of Westfield San Francisco Centre and San Francisco Museum of Modern Art. Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available on request), and self parking (subject to charges) is available onsite.
Overall 7.1 Good
Based on 1,473 reviews
All reviews
- All reviews
- Couples
- Solo
- Families
OK
5.4
Pros: Cleanliness.
Mediocre
2.2
Pros: location is alright
Excellent
10.0
Pros: I loved the location just outside the heart of Union Square. I appreciated the accommodating continental breakfast. The staff were professional and always smiling. The room was clean and quaint. I would recommend to business colleagues and friends in an instant.
Good
7.3
Pros: Location
Good
7.3
Pros: Quaint rooms with original, but updated decor, very cute. Adequate breakfast with bagels, oatmeal and coffee/tea. Didn't feel much like a hotel but small apartment
OK
5.0
Pros: Decent breakfast, older place like most in SF.
Mediocre
3.1
Pros: Converience to union square, pleasant staff.
Details
Reviews
Overall 7.1 Good
Based on 1,473 reviews
Location
8.9
Service
7.9
WiFi
7.3
Breakfast
6.8
Cleanliness
4.0
Vibe
3.3
Room
3.2
Amenities
2.7
Comfort
1.7
Location
8.9
Service
8.1
Breakfast
6.8
Value for money
6.6
Cleanliness
4.4
Vibe
2.9
Room
2.8
Comfort
1.5
Location
8.8
Service
7.9
Breakfast
6.9
Room
3.0
Amenities
2.7
Comfort
1.7
Location
8.9
Breakfast
6.9
Room
2.2
Comfort
1.5
5.4 OK
Pros: Cleanliness.
Cons: There was no air conditioning in our room. My friend stayed in another room and theirs had better ventilation through the windows. The room we stayed in was a small room with a double bed. IT WAS ENTIRELY TOO HOT. If Hotel staff is aware some rooms are hotter than others, an air conditioning window box NEEDS to be put in that room. IT WAS MISERABLE. Paying for a hotel is paying for a home away from home. We felt like we were camping. Definitely not worth the money.
2.2 Mediocre
Pros: location is alright
Cons: dirty. small. no a/c.
10.0 Excellent
Pros: I loved the location just outside the heart of Union Square. I appreciated the accommodating continental breakfast. The staff were professional and always smiling. The room was clean and quaint. I would recommend to business colleagues and friends in an instant.
Cons: The only thing I didn't like was that I couldn't stay longer.
7.3 Good
Pros: Location
Cons: Poor air circulation
7.3 Good
Pros: Quaint rooms with original, but updated decor, very cute. Adequate breakfast with bagels, oatmeal and coffee/tea. Didn't feel much like a hotel but small apartment
Cons: Small, slow elevator. Small bathroom/shower, but ok for short stay
5.0 OK
Pros: Decent breakfast, older place like most in SF.
Cons: They were not upfront about parking when I called. After I arrived, it took about an hour to find a parking garage that would hold our car overnight as the hotel only has a deal with one of them. They also failed to mention that parking was EXTRA. Smelled like smoke in a non-smoking room.
3.1 Mediocre
Pros: Converience to union square, pleasant staff.
Cons: Poorly kept facility, with pathetic breakfast. Worst of all was the street noise at night,
particularly when the bars closed at 2:00 am. Resulting with a bad rendition of The National Anthem. No air, had to keep the window open. But for under $200/night incl taxes what should we have expected? Parking garage gets a half star for fluctuating argumentative, pricing policy.
A stay at Fitzgerald Hotel places you in the heart of San Francisco, within a 15-minute walk of Westfield San Francisco Centre and San Francisco Museum of Modern Art. Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available on request), and self parking (subject to charges) is available onsite.
A stay at Dakota Hotel places you in the heart of San Francisco, within a 15-minute walk of Westfield San Francisco Centre and San Francisco Museum of Modern Art. Featured amenities include a computer station, an elevator (lift), and coffee/tea in a common area.
Overall 7.0 Good
Based on 330 reviews
All reviews
- All reviews
- Couples
- Solo
Mediocre
2.0
Pros: The staff was somewhat easy to talk to
Details
Reviews
Overall 7.0 Good
Based on 330 reviews
Location
8.5
Service
8.3
Food
7.9
Breakfast
7.8
Value for money
6.5
Room
4.7
Amenities
2.5
Vibe
2.4
Comfort
4.7
Room
4.2
Room
4.4
2.0 Mediocre
Pros: The staff was somewhat easy to talk to
Cons: This is a hostel not a hotel
I was not given a refund even though I checked out 2 days before my original checkout date
I was supposed to have a single room, instead I was given a dorm room
The room smelled awful
And the other people there seemed to have been living there.
A stay at Dakota Hotel places you in the heart of San Francisco, within a 15-minute walk of Westfield San Francisco Centre and San Francisco Museum of Modern Art. Featured amenities include a computer station, an elevator (lift), and coffee/tea in a common area.
With a stay at Nob Hill Hotel, you'll be centrally located in San Francisco, a 4-minute drive from Asian Art Museum of San Francisco and 9 minutes from Lombard Street. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services.
Overall 7.0 Good
Based on 2,303 reviews
All reviews
- All reviews
- Couples
- Solo
- Families
- Business
Excellent
8.8
Pros: Unique rooms. Flexible and helpful staff. Outstanding value. Good location.
OK
4.2
Pros: Decent location and clean
Excellent
8.5
Mediocre
2.0
Good
6.8
Pros: I loved my room and the cleanliness. When I checked in a nice clean room with two beds that I booked were ready for me. The hotel's location was good for me for all of the things I wanted to see from Lombard Street, to Lands end, Pier 39, and other places I wanted to see were within a 5-15 minute drive from the hotel.
There was a decent, filling breakfast that I had before I left in the morning. I did not pay for that as part of my stay abut it was nice that I was able to enjoy it.
The check in and check out process was quick and easy.
A little tip is that there is a parking garage at the intersection of bush and polk (only one block down) that offers cheaper parking than this hotel's valet. If you get your car parked in there a little past 9pm then get your car out before 8am so that your bill is only $6.
Overall it was a great stay but If I ever go to SF again with my car I will definitely try to make sure the hotel has its only parking b/c it can be expensive to pay to park near your hotel on top of parking to see sights around the city.
Excellent
10.0
Pros: lovely hotel, beautifully decorated: restored Victorian decorations, private bathroom, breakfast and wifi included, convenient location. We easily walked home after seeing the fireworks at Embarcadero.
Excellent
8.5
Pros: I loved how it was a boutique hotel and honestly what I was looking for in SF. Only stayed 2 nights but would have stayed longer. Would definitely look into staying in the hotel again if we needed to. We had an end unit so we had windows on both sides of the room. Our comforter and sheets were white and bed frame a cute black vintage one. I feel this made the whole room open up with nice vintage touches with the desk and extra chair in the room. We had a little closet which held my mini suitcase and a built in bookshelf. I can't speak for the rest of the rooms but I do feel like we lucked out in ours. Great water pressure which I appreciated!! Weird thing to remember but it was awesome!
Good
7.1
Pros: Simple hotel, but very well kept, in a quintessential SF neighborhood, and incredible value for money
OK
5.7
Pros: Location great and a nice happy hour in the afternoon. Interesting guests.
OK
4.5
Pros: Staff was friendly
Excellent
8.0
Pros: Staff were nice, Italian restaurant is tasty, free wine and cheese after 5 I believe.
Parking is minimal so expect $40 for valet and I had a small car per night.
Overall enjoyed my stay.
Good
6.2
Pros: Yhe location was great. Walking distance to many restaurants. 7 minute drive to pier 39.
Details
Reviews
Overall 7.0 Good
Based on 2,303 reviews
Bar and Beverages
9.3
WiFi
9.1
Service
8.1
Location
7.9
Cleanliness
5.0
Room
4.8
Breakfast
4.5
Comfort
3.7
Service
8.2
Location
8.1
Cleanliness
5.0
Room
4.5
Breakfast
4.4
Comfort
3.3
Service
8.2
Value for money
7.5
Location
7.5
Cleanliness
5.3
Breakfast
4.6
Room
4.3
Comfort
3.9
Location
8.2
Service
7.9
Value for money
7.7
Vibe
5.6
Cleanliness
5.1
Room
4.6
Breakfast
4.4
Comfort
3.9
Service
8.3
Location
8.0
Value for money
7.6
Room
4.1
Comfort
3.8
8.8 Excellent
Pros: Unique rooms. Flexible and helpful staff. Outstanding value. Good location.
Cons:
4.2 OK
Pros: Decent location and clean
Cons: Not for the business traveler. The room barely fit the double bed and the bathroom was so small the sink didn't fit. The walls are thin and it's very loud through the night.
8.5 Excellent
Pros:
Cons: Let me be the one to complain about a free breakfast.
2.0 Mediocre
Pros:
Cons: There were a few things that made our stay with you hotel less than enjoyable last week. Below are some examples of what made us surprised, especially considering how much we paid for the room:
-there were dirty socks on the floor of the room upon arrival
-the closet floor was filthy
-the bathroom had mold on the ceiling and the walls
-the bathroom floor had not been cleaned from the previous residents
-there were still plastic bags on the box springs that were peeking out from the bed
-the carpet was filthy, full of stains and ripped
-the bathroom fan made horribly loud noises
-the walls were full of bad patch jobs and mis-matched paint
-we were surprised at the overall condition of the room for how much we paid
Another note on the valet service:
- when we got our car back, there were weird marks allover all of the windows. we picked valet service hoping that the car would be kept in a secure, clean location. the wipe marks all over the windows made us suspicious that the car was not kept in such a location.
6.8 Good
Pros: I loved my room and the cleanliness. When I checked in a nice clean room with two beds that I booked were ready for me. The hotel's location was good for me for all of the things I wanted to see from Lombard Street, to Lands end, Pier 39, and other places I wanted to see were within a 5-15 minute drive from the hotel.
There was a decent, filling breakfast that I had before I left in the morning. I did not pay for that as part of my stay abut it was nice that I was able to enjoy it.
The check in and check out process was quick and easy.
A little tip is that there is a parking garage at the intersection of bush and polk (only one block down) that offers cheaper parking than this hotel's valet. If you get your car parked in there a little past 9pm then get your car out before 8am so that your bill is only $6.
Overall it was a great stay but If I ever go to SF again with my car I will definitely try to make sure the hotel has its only parking b/c it can be expensive to pay to park near your hotel on top of parking to see sights around the city.
Cons: The biggest complaint I have is that the hotel claims to have parking but its actually valet parking that is anywhere from $26-$40 a night depending on the size of your car.
I stayed there from Dec 30-31 and the room was freezing. I had a thin blanket which was not really sufficient.
There wasn't much a view but it was not that big of a deal to me as I was there to see sights not sit and look out of my window.
The staff was so so. I went to the front desk to ask about parking and that is when I was told that they had valet and no actual parking lot for guests to come and go as they please. Then I asked them about other parking garages around and they were not too helpful. In helping me finding alternatives.
10.0 Excellent
Pros: lovely hotel, beautifully decorated: restored Victorian decorations, private bathroom, breakfast and wifi included, convenient location. We easily walked home after seeing the fireworks at Embarcadero.
Cons: right after checking in, we walked to tourist info and unwittingly walked right through Tenderloin, which is only one block south. Luckily it was during the day, so it was ok, but we passed at least 5 people who looked strung out. The other times we walked to the hotel, we avoided Tenderloin and it was fine.
8.5 Excellent
Pros: I loved how it was a boutique hotel and honestly what I was looking for in SF. Only stayed 2 nights but would have stayed longer. Would definitely look into staying in the hotel again if we needed to. We had an end unit so we had windows on both sides of the room. Our comforter and sheets were white and bed frame a cute black vintage one. I feel this made the whole room open up with nice vintage touches with the desk and extra chair in the room. We had a little closet which held my mini suitcase and a built in bookshelf. I can't speak for the rest of the rooms but I do feel like we lucked out in ours. Great water pressure which I appreciated!! Weird thing to remember but it was awesome!
Cons: I woke up abruptly in the morning because someone was standing outside the door talking. I couldn't hear through the walls but the next morning was a jolt I wasn't ready for. Could have just been a loud talker that no matter what door was there he could have been heard. One of our face towels had a stain, but didn't bother me much, I just put it aside not to use. Other than that, no problems.
7.1 Good
Pros: Simple hotel, but very well kept, in a quintessential SF neighborhood, and incredible value for money
Cons: Room was a bit small and decor a bit quaint, but it is the style of the place
5.7 OK
Pros: Location great and a nice happy hour in the afternoon. Interesting guests.
Cons: Room was small. Bathroom had no storage at sink. Needs a good renovation!
4.5 OK
Pros: Staff was friendly
Cons: Very dated
Super small room. Was not what was advertised.
8.0 Excellent
Pros: Staff were nice, Italian restaurant is tasty, free wine and cheese after 5 I believe.
Parking is minimal so expect $40 for valet and I had a small car per night.
Overall enjoyed my stay.
Cons:
6.2 Good
Pros: Yhe location was great. Walking distance to many restaurants. 7 minute drive to pier 39.
Cons: The sink was clogged. The advertisement for continental breakfast was not true. All we got was a "sorry, not anymore."
With a stay at Nob Hill Hotel, you'll be centrally located in San Francisco, a 4-minute drive from Asian Art Museum of San Francisco and 9 minutes from Lombard Street. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services.
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