With a stay at Hotel Nikko San Francisco, you'll be centrally located in San Francisco, just a 4-minute walk from Westfield San Francisco Centre and 12 minutes by foot from San Francisco Museum of Modern Art. Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in San Francisco? This hotel has facilities measuring 29000 square feet (2694 square meters), including conference space.
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Best hotels in San Francisco near San Francisco City Hall
Overall 8.8 Excellent
Based on 5,967 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
10.0
Pros: I usually prefer to stay at the Nikko for it’s excellent health club, particularly the pool- hard to find in San Francisco.
The rooms are very comfortable and the staff are excellent too. I also like the Japanese food.
Excellent
10.0
Pros: very friendly, helpful staff. Great Union Square location
Excellent
9.7
Pros: Beautiful location
Excellent
9.4
Pros: Love the beds, sheets, pillows. Great amenities. Good shower, soft water.
Good
6.2
Pros: location
Excellent
8.5
Pros: The room was smaller than what I'm used to, but very comfortable. The bed was plush, with high-quality bedding. Good shower and toiletries, fast elevators, comfortable lobby
Good
7.4
Pros: Staff themselves professional and very helpful. Great location.
Excellent
9.4
Pros: Very clean and walking distance to a lot.
Excellent
9.4
Pros: Location is perfect, with easy access to public transport, taxi/Uber/Lyft.
Cleanliness.
The best gym I've ever seen in a hotel. New and functional equipment.
Good
6.0
Pros: Location, friendly staff
Good
6.0
Excellent
10.0
Pros: I was very happy with the hotel, location in the city, the service & the staff.
Details
Reviews
Overall 8.8 Excellent
Based on 5,967 reviews
Location
9.1
Cleanliness
8.9
Vibe
8.9
Service
8.9
Amenities
8.4
Room
8.3
Food
8.0
Wellness Area
7.4
Comfort
7.4
WiFi
7.3
Pool
7.2
Breakfast
6.3
Value for money
3.9
Location
9.0
Cleanliness
8.9
Service
8.7
Amenities
8.5
Food
8.3
Room
8.1
Wellness Area
7.4
Pool
7.3
Comfort
7.1
Breakfast
6.7
Bar and Beverages
6.6
WiFi
5.1
Value for money
4.1
Location
9.0
Service
8.9
Amenities
8.5
Food
8.2
Room
7.8
Pool
7.3
Comfort
7.2
Breakfast
6.3
WiFi
5.5
Value for money
3.2
Location
9.2
Service
9.1
Cleanliness
9.0
Amenities
8.3
Food
8.1
Room
7.8
Comfort
7.4
Wellness Area
7.2
Breakfast
6.0
WiFi
5.5
Value for money
3.9
Location
9.1
Cleanliness
9.0
Service
9.0
Vibe
8.8
Amenities
8.4
Room
7.7
Pool
7.5
Wellness Area
7.0
Value for money
4.4
10.0 Excellent
Pros: I usually prefer to stay at the Nikko for it’s excellent health club, particularly the pool- hard to find in San Francisco.
The rooms are very comfortable and the staff are excellent too. I also like the Japanese food.
Cons: The neighborhood is not my favorite but it’s very convenient
10.0 Excellent
Pros: very friendly, helpful staff. Great Union Square location
Cons: Valet parking and hotel entrance around the back of the building. Both the party we were meeting and us pulled up front to what looked like the front of the hotel, was nothing to indicate where to go. Some signage would be helpful.
Great workout area but having to pay an additional $25 to use felt excessive.
9.7 Excellent
Pros: Beautiful location
Cons: Expensive valet parking...cheaper across the street but this wasn’t explained until check out and had to drive several blocks to get into the hotel valley due to one way streets spat that point we wouldn’t have wanted go through that again to get to the other garage.
9.4 Excellent
Pros: Love the beds, sheets, pillows. Great amenities. Good shower, soft water.
Cons: They charge for use of the gym and if you arrive before 3pm they will charge you $30 for early check in.
6.2 Good
Pros: location
Cons: fees for everything including gym and even moving anything in the mini bar. grout in shower old and stained, toilet off center and wiggled.
8.5 Excellent
Pros: The room was smaller than what I'm used to, but very comfortable. The bed was plush, with high-quality bedding. Good shower and toiletries, fast elevators, comfortable lobby
Cons: The walls are quite thin, and because the toilets are vacuum toilets, they are louder than average toilets, and you can hear everyone flushing. The bathroom door is also a stylish (but not noise-blocking) glass barn door, so if you are sharing the room with someone, they will hear everything that is happening in the bathroom. There is a $25 fee to use the gym and pool, which I was not aware of when I booked the room.
7.4 Good
Pros: Staff themselves professional and very helpful. Great location.
Cons: Huge line check in. Few staff, so took forever. Extra fee for fitness center. Housekeeping never came first day.
9.4 Excellent
Pros: Very clean and walking distance to a lot.
Cons:
9.4 Excellent
Pros: Location is perfect, with easy access to public transport, taxi/Uber/Lyft.
Cleanliness.
The best gym I've ever seen in a hotel. New and functional equipment.
Cons: That might be a bit noisy as the fire department likes to turn on the sound, and people like to sound the horn in San Francisco, but they do it everywhere and anytime.
6.0 Good
Pros: Location, friendly staff
Cons: Thin walls, cold pool
6.0 Good
Pros:
Cons: They charge you extra for the health club, which is not that great - I found that to be offensive!
10.0 Excellent
Pros: I was very happy with the hotel, location in the city, the service & the staff.
Cons: I couldn't stay longer.
With a stay at Hotel Nikko San Francisco, you'll be centrally located in San Francisco, just a 4-minute walk from Westfield San Francisco Centre and 12 minutes by foot from San Francisco Museum of Modern Art. Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in San Francisco? This hotel has facilities measuring 29000 square feet (2694 square meters), including conference space.
Overall 8.6 Excellent
Based on 6,433 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
10.0
Pros: Anthony, the concierge, was able to book us a restaurant reservation when we had already attempted and struck out. Thank you, Anthony!
Excellent
8.0
Pros: Great location
Customer service was great
Excellent
10.0
Pros: Friendly and accommodating staff. Anything needed they were there with a smile and prepared to get it....microwave and extra chair were provided by just asking. Great location for shopping,china town, Littke Italy, North Beach close to BART.
Would definitely stay here again.
Good
6.5
OK
4.0
Pros: The location was excellent
OK
4.0
Good
6.8
Pros: Location is nice
Excellent
10.0
Pros: Room was spacious and comfortable on the tower side. Staff was very friendly and helpful.
Good
7.1
Pros: This hotel locate in the central of union square which is really convenient,close to the cable car stop;friendly staff.
Excellent
10.0
Pros: The rooms were clean and the safety measures that were in place allowed you to always feel safe
OK
4.0
Pros: Loved the location and hotel's history.
OK
5.7
Details
Reviews
Overall 8.6 Excellent
Based on 6,433 reviews
Location
9.2
Wellness Area
9.1
Service
8.0
Cleanliness
7.0
Room
7.0
WiFi
6.2
Food
6.1
Breakfast
5.7
Value for money
4.0
Wellness Area
9.1
Location
9.0
Service
7.3
Cleanliness
6.7
Room
6.5
Vibe
6.3
Food
5.8
Comfort
5.6
Breakfast
5.5
WiFi
4.7
Value for money
3.7
Wellness Area
9.2
Location
9.0
Service
7.9
Cleanliness
6.7
Room
6.5
Vibe
6.2
Breakfast
6.1
Food
5.9
WiFi
4.9
Value for money
4.2
Location
9.3
Service
7.9
Cleanliness
6.7
Vibe
6.2
Comfort
6.1
Room
6.1
Breakfast
5.5
Value for money
4.0
Location
9.4
Service
7.6
Cleanliness
6.9
Amenities
6.7
Vibe
6.2
Food
6.2
Room
6.0
Breakfast
5.6
Value for money
4.0
10.0 Excellent
Pros: Anthony, the concierge, was able to book us a restaurant reservation when we had already attempted and struck out. Thank you, Anthony!
Cons:
8.0 Excellent
Pros: Great location
Customer service was great
Cons: Amenities could be better
Rooms and bathrooms are a bit small
10.0 Excellent
Pros: Friendly and accommodating staff. Anything needed they were there with a smile and prepared to get it....microwave and extra chair were provided by just asking. Great location for shopping,china town, Littke Italy, North Beach close to BART.
Would definitely stay here again.
Cons:
6.5 Good
Pros:
Cons: The hotel has lost its luster...beds were uncomfortable....toilet leaked....no water in rooms....grubby panhandler approached us while we sat at lobby coffee bar....not surprising since every time we went out the front door the doormen were either talking or texting n cell phones off to the side...I gave stayed there on and off for over 20 years...it's a shame but I will likely stay elsewhere going forward
4.0 OK
Pros: The location was excellent
Cons: Sinks and tub fills up while taking shower or shaving at sink
4.0 OK
Pros:
Cons: Left a sweater called back immediately got security said nothing turned in, called back twice no luck. Guess it got up and walked away. Not buying it. Tough luck right
6.8 Good
Pros: Location is nice
Cons: It's a hit and miss with rooms. You might get assigned a room with no view whatsoever.
10.0 Excellent
Pros: Room was spacious and comfortable on the tower side. Staff was very friendly and helpful.
Cons:
7.1 Good
Pros: This hotel locate in the central of union square which is really convenient,close to the cable car stop;friendly staff.
Cons: it's the worst Westin I have ever stay,inside of hotel is too old and I can hear everything that women who stay next door she said.$700 per night,i would choose hotel that is near Bound that area next time.
10.0 Excellent
Pros: The rooms were clean and the safety measures that were in place allowed you to always feel safe
Cons: Parking costs $62 a day. I know it is expensive in the city, but what a racket!
4.0 OK
Pros: Loved the location and hotel's history.
Cons: When I checked in, room they assigned me to wasn't serviced. Called the front desk multiple times and had to wait 30 plus minutes before waiving down a manger to help me. Then proceeded to wait another 29 min to find a room that was cleaned.
5.7 OK
Pros:
Cons: My room's window faced a brick wall and got absolutely no sunlight. I felt like we were in a dungeon. I couldn't tell what time of day it was, kind of like that feeling you get when you are in a Vegas Casino. We didn't get in until after midnight when we arrived, so I was more interested in getting some sleep than complaining. But I was really disappointed.
You'll be centrally located in San Francisco with a stay at Chancellor Hotel on Union Square, within a 15-minute walk of San Francisco Museum of Modern Art and Moscone Convention Center. Featured amenities include a computer station, express check-out, and complimentary newspapers in the lobby. Self parking (subject to charges) is available onsite.
Overall 8.6 Excellent
Based on 3,499 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
9.4
Pros: Great location, good price, comfortable, professional, courteous staff.
We had a room on the top floor, which was clean and quiet, with a ceiling fan rather than AC. Despite typically being a light sleeper, and expecting issues with street noise, I slept better there than I have anywhere in years, not really sure why (could have been the 12+ miles walking each day in wonderful San Francisco).
The hotel is in Union Square, with its incredible shopping and conference centers. Chinatown is about .5 miles away (and a very steep hill), and Fisherman's Wharf about 1.5 miles; a fun walk if you're up for it (but Uber is fast an inexpensive, especially the pool option).
If you're looking for a plush, modern American experience, this isn't it. If you're looking for an affordable, comfortable, centralized location to explore SF, or attend a business conference, this is a great choice.
Excellent
10.0
Pros: While it was a fairly tight room the amazing comfort of the beds made that small bathroom insignificant. There was also a great deep tub that was just what I needed after lots of walking.
Good
6.0
Pros: Staff very nice and professional
Excellent
10.0
Pros: Everything was clean and comfortable. The staff was kind and attentive. Location was perfect. Concierge was helpful. Absolutely would stay here again when visiting San Francisco.
Excellent
8.2
Pros: Perfect place to stay for all the important sights
Trolley stops in front and goes right down to
Fisherman's Wharf for great food and
Terrific views, Lori's Diner is a few doors
away with great food, Walgreens on the
corner.
Excellent
10.0
Pros: Nice historic hotel in a great location. Friendly and informative staff. Room was small but we got one of the rooms on the top floor and the ceiling was about 15 feet high. It made the room seem much larger. There is no A/C in the room but it was comfortable with the ceiling fan and the window open. I liked hearing the sounds of the city in the evening. The city "noise" did quiet down during the night and had no problems sleeping.
This hotel was recommended to me by my boss. He stays there every year for a reunion with college friends. I have not problem passing on the recommendation.
OK
5.1
Pros: Bedroom was clean, furniture appeared recent. Location was reasonably convenient.
Excellent
10.0
Pros: Reasonably priced, friendly and accommodating staff, coffee/tea available 24/7. Great wifi, mini fridge in room. Great water pressure. They updated all the right things.
Good
7.7
Pros: Awesome location, close to everything with the tram stop right outside and shopping only minutes away.
Excellent
10.0
Pros: Last minute booking. Great price! Pretty extraordinary. Prime location!
Excellent
9.4
Pros: It was a very nice family hotel with an interesting history. Well located right off Union Square. The hotel staff were all very nice. Though we didn't take advantage of them, the bar and restaurant both seemed nice.
Excellent
8.8
Pros: The staff was great. They were very friendly and helpful. The location was also fantastic and the noon check out gave us a little additional time to explore the city without worrying about our bags. I would definitely recommend.
Details
Reviews
Overall 8.6 Excellent
Based on 3,499 reviews
Location
9.6
Cleanliness
9.2
Food
9.2
Service
9.2
WiFi
8.9
Value for money
8.2
Breakfast
7.3
Room
6.8
Comfort
4.4
Location
9.5
Food
9.3
Cleanliness
9.2
Service
9.2
Value for money
8.3
WiFi
8.1
Breakfast
7.7
Room
6.7
Comfort
4.7
Location
9.7
Cleanliness
9.3
Food
9.3
Service
9.1
Value for money
8.3
Breakfast
7.5
Vibe
6.4
Room
6.3
Comfort
4.3
Location
9.7
Food
9.3
Service
9.3
Cleanliness
9.2
Value for money
8.1
Room
6.8
Comfort
5.1
Location
9.5
Service
9.4
Cleanliness
8.9
Room
6.4
Vibe
6.2
Comfort
4.6
9.4 Excellent
Pros: Great location, good price, comfortable, professional, courteous staff.
We had a room on the top floor, which was clean and quiet, with a ceiling fan rather than AC. Despite typically being a light sleeper, and expecting issues with street noise, I slept better there than I have anywhere in years, not really sure why (could have been the 12+ miles walking each day in wonderful San Francisco).
The hotel is in Union Square, with its incredible shopping and conference centers. Chinatown is about .5 miles away (and a very steep hill), and Fisherman's Wharf about 1.5 miles; a fun walk if you're up for it (but Uber is fast an inexpensive, especially the pool option).
If you're looking for a plush, modern American experience, this isn't it. If you're looking for an affordable, comfortable, centralized location to explore SF, or attend a business conference, this is a great choice.
Cons: Rooms are small, no air-conditioning (though not really needed) and there was no real work surface for a notebook. Not a place to get work done. Bathroom was dated, but functional.
There's no fitness center in the hotel but you get free use of a health club around the corner with lots of good gear and yoga classes, which were great. There's no coffee in the room, but there's a 24 hour a day brew available in the lobby with cookies I found impossible to resist. Wi-fi is free and fast.
10.0 Excellent
Pros: While it was a fairly tight room the amazing comfort of the beds made that small bathroom insignificant. There was also a great deep tub that was just what I needed after lots of walking.
Cons: Tight bathroom
6.0 Good
Pros: Staff very nice and professional
Cons: Rooms are just too small especially for price.
10.0 Excellent
Pros: Everything was clean and comfortable. The staff was kind and attentive. Location was perfect. Concierge was helpful. Absolutely would stay here again when visiting San Francisco.
Cons: Breakfast wasn't included, but actually was delicious in the cafe downstairs.
8.2 Excellent
Pros: Perfect place to stay for all the important sights
Trolley stops in front and goes right down to
Fisherman's Wharf for great food and
Terrific views, Lori's Diner is a few doors
away with great food, Walgreens on the
corner.
Cons: All
10.0 Excellent
Pros: Nice historic hotel in a great location. Friendly and informative staff. Room was small but we got one of the rooms on the top floor and the ceiling was about 15 feet high. It made the room seem much larger. There is no A/C in the room but it was comfortable with the ceiling fan and the window open. I liked hearing the sounds of the city in the evening. The city "noise" did quiet down during the night and had no problems sleeping.
This hotel was recommended to me by my boss. He stays there every year for a reunion with college friends. I have not problem passing on the recommendation.
Cons:
5.1 OK
Pros: Bedroom was clean, furniture appeared recent. Location was reasonably convenient.
Cons: Room was claustrophobic - barely room to walk around bed. Paint was fresh, but clearly covering 100 years of obvious wear. Musty smell. No air conditioning - couldn't get room quite cool/dry enough to be comfortable. Bathroom was dingy, marked up and had seen better days, and it was hard to squeeze into toilet between sink and wall, even then, wedged in by shoulder-level toilet paper dispenser. Plumbing noises from adjacent units were loud. Weirdly shaped closet with mismatched hangars that were falling apart.
10.0 Excellent
Pros: Reasonably priced, friendly and accommodating staff, coffee/tea available 24/7. Great wifi, mini fridge in room. Great water pressure. They updated all the right things.
Cons: Coffee maker/microwave in room would have been an improvement, but not a sticking point. The service at Luques can be slow, but the food is good.
7.7 Good
Pros: Awesome location, close to everything with the tram stop right outside and shopping only minutes away.
Cons: Rooms were dated and they get hot, no aircon either
10.0 Excellent
Pros: Last minute booking. Great price! Pretty extraordinary. Prime location!
Cons:
9.4 Excellent
Pros: It was a very nice family hotel with an interesting history. Well located right off Union Square. The hotel staff were all very nice. Though we didn't take advantage of them, the bar and restaurant both seemed nice.
Cons: The weather was cool and the hotel had the boiler running. Our room must have been 80 degrees and no way to shut the heat off. We were on the top floor and the hotel staff offered to move us to a lower (cooler) room. The second floor room was just as warm. The rooms really need local control of temperature.
8.8 Excellent
Pros: The staff was great. They were very friendly and helpful. The location was also fantastic and the noon check out gave us a little additional time to explore the city without worrying about our bags. I would definitely recommend.
Cons:
You'll be centrally located in San Francisco with a stay at Chancellor Hotel on Union Square, within a 15-minute walk of San Francisco Museum of Modern Art and Moscone Convention Center. Featured amenities include a computer station, express check-out, and complimentary newspapers in the lobby. Self parking (subject to charges) is available onsite.
Travel brilliantly to San Francisco Marriott Union Square. Located adjacent to Union Square, our hotel places guests in the center of it all. Walk to the city's famed cable cars, discover Chinatown, visit Fisherman's Wharf or take a stroll along the Embarcadero. If business brings you to the Bay Area, you'll appreciate our proximity to the Financial District and the Moscone Center. Following a busy day of sightseeing or work, unwind in our well-appointed accommodations, which feature smart technology, plush bedding and expansive views of the city and San Francisco Bay. After a restful night's sleep, fuel up with California cuisine at The Restaurant or boost your energy with a workout in our modern fitness center. Don't miss enjoying small plate fare and craft cocktails at Bin480, our buzzy hotel restaurant, and take advantage of our spectacular 30th floor event space to host a distinctive meeting. Whether it's for work or for play, we look forward to hosting your stay at San Francisco Marriott Union Square.
Overall 8.6 Excellent
Based on 2,182 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
10.0
Pros: Great staff, newly remodeled rooms and location was perfect.
Excellent
9.4
Pros: We loved that the hotel was right downtown. It is one block from Union Square and the hustle and bustle! Perfect. Close to all transit as well as the tour company pick up points.
Excellent
10.0
Pros: Close to everything with all the conveniences yet subdued and relaxing. Staff were attentive and available. The restaurant /lounge was a great venue to unwind
Excellent
9.6
Pros: I liked that we were able to find a great place on such short notice. The Manager on Duty, I think her name was Susan, was very helpful after one of the reservation agent accidentally mixed up our checkout time- and another Agent Brandon wasn't very kind to us.
I ate most of my meals at the hotel, breakfast lunch and dinner- and I had three different bartender/servers during my stay that were all so very pleasant. Some even gave me directions to buy a hoodie at a nearby store because I didn't realize it would be colder there this time of year still.
And the chef made me an awesome salad when I wanted to exchange tuna for chicken on the salad that comes with Lemon Dressing- it was absolutely fantastic. I highly recommend this substitution as the combination of greens and dressing go amazing with Tuna! It will cost you 2 dollars more as Tuna is more expensive (rightfully so) but it I ate the entire thing. I couldn't stop myself.
Excellent
8.2
Pros: Location and friendly staff
Details
Reviews
Overall 8.6 Excellent
Based on 2,182 reviews
Cleanliness
9.4
Location
9.1
Service
8.6
Room
7.8
Breakfast
6.5
WiFi
4.4
Value for money
3.2
Cleanliness
9.2
Location
9.1
Service
8.2
Room
7.0
Comfort
6.5
Amenities
6.3
Breakfast
6.2
Value for money
3.1
WiFi
3.1
Cleanliness
9.2
Location
9.0
Service
8.6
Room
6.9
Comfort
6.5
Value for money
3.2
WiFi
2.6
Room
7.0
Location
8.8
Room
7.0
10.0 Excellent
Pros: Great staff, newly remodeled rooms and location was perfect.
Cons: Nothing
9.4 Excellent
Pros: We loved that the hotel was right downtown. It is one block from Union Square and the hustle and bustle! Perfect. Close to all transit as well as the tour company pick up points.
Cons: The pillows! They definitely need to invest in new pillows!
10.0 Excellent
Pros: Close to everything with all the conveniences yet subdued and relaxing. Staff were attentive and available. The restaurant /lounge was a great venue to unwind
Cons:
9.6 Excellent
Pros: I liked that we were able to find a great place on such short notice. The Manager on Duty, I think her name was Susan, was very helpful after one of the reservation agent accidentally mixed up our checkout time- and another Agent Brandon wasn't very kind to us.
I ate most of my meals at the hotel, breakfast lunch and dinner- and I had three different bartender/servers during my stay that were all so very pleasant. Some even gave me directions to buy a hoodie at a nearby store because I didn't realize it would be colder there this time of year still.
And the chef made me an awesome salad when I wanted to exchange tuna for chicken on the salad that comes with Lemon Dressing- it was absolutely fantastic. I highly recommend this substitution as the combination of greens and dressing go amazing with Tuna! It will cost you 2 dollars more as Tuna is more expensive (rightfully so) but it I ate the entire thing. I couldn't stop myself.
Cons: Other than the mixup on our checkout time- I was happy with my stay overall.
8.2 Excellent
Pros: Location and friendly staff
Cons: Parking fee was extremely expensive and there was no free wifi. For the price, wifi should have been included.
Travel brilliantly to San Francisco Marriott Union Square. Located adjacent to Union Square, our hotel places guests in the center of it all. Walk to the city's famed cable cars, discover Chinatown, visit Fisherman's Wharf or take a stroll along the Embarcadero. If business brings you to the Bay Area, you'll appreciate our proximity to the Financial District and the Moscone Center. Following a busy day of sightseeing or work, unwind in our well-appointed accommodations, which feature smart technology, plush bedding and expansive views of the city and San Francisco Bay. After a restful night's sleep, fuel up with California cuisine at The Restaurant or boost your energy with a workout in our modern fitness center. Don't miss enjoying small plate fare and craft cocktails at Bin480, our buzzy hotel restaurant, and take advantage of our spectacular 30th floor event space to host a distinctive meeting. Whether it's for work or for play, we look forward to hosting your stay at San Francisco Marriott Union Square.
Hotel Zeppelin is a revolutionary hotel that celebrates San Francisco's counter-cultural tradition with a mischievous approach to hospitality. A daily Amenity Fee of $22 (plus tax) will be collected at the property.
Overall 8.4 Excellent
Based on 2,760 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
OK
4.5
Pros: All of the fixtures (bed, shower tile, bathroom sink, desk, desk chair, lights, desks, etc) were top notch.
Excellent
8.0
Excellent
10.0
Pros: The game room downstairs is fantastic. The rooms are mod in decor and the beds extremely comfortable. The staff is top notch. The place is just cool.
Excellent
10.0
Pros: We loved this hotel. The game room downstairs was a huge hit with the whole family. The location cannot be beat.
Excellent
8.5
Pros: Very edgy and modern hotel design. Bed was extremely comfortable and the coffee was exquisite.
Excellent
10.0
Pros: Staff was extremely professional and super nice! The hotel was centrally located to everything and the room was really cool! Loved it!!
Excellent
8.5
Excellent
8.8
Pros: The staff is very friendly and helpful
Excellent
10.0
Excellent
8.0
Pros: I loved the game room and all of the stylish touches to the room! The color schemes felt good and the staff was very pleasant.
Excellent
8.2
Pros: The decor was cool and the game room was a great feature.
OK
4.2
Pros: The location
Details
Reviews
Overall 8.4 Excellent
Based on 2,760 reviews
Vibe
9.4
Location
9.2
Amenities
8.5
WiFi
8.5
Service
7.8
Room
6.7
Comfort
4.7
Value for money
4.2
Breakfast
3.1
Location
9.4
Vibe
9.3
Amenities
8.4
Service
7.9
WiFi
7.4
Room
6.8
Comfort
4.6
Value for money
4.3
Breakfast
2.7
Vibe
9.2
Location
8.9
Amenities
8.6
Service
7.5
Room
5.8
Value for money
4.6
Comfort
4.1
Breakfast
3.0
Location
9.4
Vibe
9.2
Amenities
8.6
Service
7.9
Cleanliness
7.2
Room
6.9
Comfort
5.1
Value for money
4.4
Breakfast
2.8
Location
9.3
Vibe
9.3
Amenities
8.7
Service
8.1
Cleanliness
7.5
Room
6.0
Comfort
4.5
Value for money
4.0
4.5 OK
Pros: All of the fixtures (bed, shower tile, bathroom sink, desk, desk chair, lights, desks, etc) were top notch.
Cons: Room had water damage down the corner and smelled bad. AC didn't work well. Lighting was very dim and had to turn on all lights to make it decently lit. Front desk didn't tell me about the amazing adult arcade that's in the back of the building.
8.0 Excellent
Pros:
Cons: Was very confusing to get around to our room (was in another building) and there were a few scuff marks here and there on the walls and also the remote control had a chip/crack in the back.
10.0 Excellent
Pros: The game room downstairs is fantastic. The rooms are mod in decor and the beds extremely comfortable. The staff is top notch. The place is just cool.
Cons:
10.0 Excellent
Pros: We loved this hotel. The game room downstairs was a huge hit with the whole family. The location cannot be beat.
Cons:
8.5 Excellent
Pros: Very edgy and modern hotel design. Bed was extremely comfortable and the coffee was exquisite.
Cons: Room was so tiny that I wouldn't recommend spending more than 2 nights there. It can feel a bit claustrophobic especially when you end up with a wonderful view of a brick wall.
10.0 Excellent
Pros: Staff was extremely professional and super nice! The hotel was centrally located to everything and the room was really cool! Loved it!!
Cons:
8.5 Excellent
Pros:
Cons: A bit cramped but functional
8.8 Excellent
Pros: The staff is very friendly and helpful
Cons: Poor ventilation in bathroom
10.0 Excellent
Pros:
Cons: No complaints
8.0 Excellent
Pros: I loved the game room and all of the stylish touches to the room! The color schemes felt good and the staff was very pleasant.
Cons: I did not like the elevator. Way too small. I also could smell a stinch throughout the hotel like old moth balls. Just being honest. Also, just my opinion, but I think the hotel should offer breakfast. While I do appreciate the espresso in the room (which was delicious), I'd rather have food; if I can't have both.
8.2 Excellent
Pros: The decor was cool and the game room was a great feature.
Cons: The walls were EXTREMELY thin...we could hear people talking in the lobby below us, and could hear every word people spoke in the hallways. That's my only complaint.
4.2 OK
Pros: The location
Cons: The staff wasn't very helpful at all. Requested to have our bags taken up to the room after a hour of waiting had to go back down and get my own bags.
Hotel Zeppelin is a revolutionary hotel that celebrates San Francisco's counter-cultural tradition with a mischievous approach to hospitality. A daily Amenity Fee of $22 (plus tax) will be collected at the property.
With a stay at Hotel Carlton, a Joie de Vivre Boutique Hotel, you'll be centrally located in San Francisco, within a 10-minute drive of Lombard Street and Asian Art Museum of San Francisco. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in San Francisco? This hotel has facilities measuring 750 square feet (70 square meters), including a meeting room. Self parking (subject to charges) is available onsite.
Overall 8.2 Excellent
Based on 2,303 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Good
6.3
Pros: clean
Excellent
8.2
Pros: The hotel was a better standar than I was expecting. The lobby was clean & fairly modern. The room was reasonably large and had good amenities.
Excellent
9.1
Pros: I was impressed by the staff when they offered to valet the car up early, since we had to leave at 5:30am. I found the room very comfortable, but my husband had issues. He could not cool himself down; the ceiling fan had been disabled, the window would not open, and the ac was either difficult or non functioning (probably difficult). He could not sleep and blamed the hardness of the bed. I slept fine and have no complaints
Excellent
9.3
Pros: Super nice and playful front desk staff. I happened to mention it was my boyfriends birthday and the concierge offered to fill the room with balloons and a free bottle of wine! And they set it up as a surprise for when we got back from dinner!
The car service was excellent, the decor was really nice- Indian type theme but clean and chic!
Organic coffee and tea in the room, shampoo conditioner and shower gel in dispensers instead of minis to be more Eco friendly!
I couldn't have been happier with our stay.
Excellent
10.0
Pros: Great location and value for the money. Morrocan decor, very clean and comfortable.
Good
7.7
Pros: Chic style
Good
7.1
Pros: Staff are very friendly and enthusiastic. Price is OK
Excellent
10.0
Pros: The room was clean and comfortable. The staff was great. I stayed in San Francisco numerous times and for the price this hotel was a great stay/great deal. Would recommend.
Excellent
8.6
Pros: The hotel itself is attractive.
A boutique hotel with a great lobby, warm staff and cute charming rooms.
The bathroom was nice.
Our superior king room had a walk-in closet with two entrances.
The room had a dimmer for the main ceiling light above the bed.
It's a short walk to some nice bars.
Union Square is about a 10 minute walk.
The price is great for the quality of our stay, especially giving the going rates on much of the city.
Details
Reviews
Overall 8.2 Excellent
Based on 2,303 reviews
Bar and Beverages
9.5
Cleanliness
9.1
Service
9.0
Vibe
8.3
Location
8.3
Breakfast
6.8
Room
6.7
WiFi
6.2
Wellness Area
0.0
Cleanliness
9.3
Bar and Beverages
9.3
Service
9.3
Location
8.6
Room
7.3
Breakfast
6.6
Comfort
5.6
Service
9.1
Cleanliness
8.9
Location
8.2
Vibe
8.1
Room
6.4
Comfort
5.0
Service
9.0
Cleanliness
8.9
Location
8.4
Vibe
7.8
Room
6.2
Comfort
5.1
Service
9.2
Cleanliness
9.2
Location
8.0
Vibe
7.6
Room
6.2
Comfort
5.0
6.3 Good
Pros: clean
Cons: (1) Rooms at lower levels are noisy from the people in the street. (2) It had no parking counter to what advertised. They push on you a mandatory valet at approximately $40/day. (3) Internet is free for 20 min a day. Nevertheless, when you use it, at their business center, they have a slow mode option you do not know of. You find out at the check out that the default option, you thought was free for 20 min, is the fast option that cost approximately $1/min. (3) The streets in front of the hotel are full with homeless people who use the sidewalks like sleeping quarters and restrooms. For the rest, it was peachy.
8.2 Excellent
Pros: The hotel was a better standar than I was expecting. The lobby was clean & fairly modern. The room was reasonably large and had good amenities.
Cons: The bathroom was very small & felt a little cramped. There was no free parking but this is to be expected in a city.
9.1 Excellent
Pros: I was impressed by the staff when they offered to valet the car up early, since we had to leave at 5:30am. I found the room very comfortable, but my husband had issues. He could not cool himself down; the ceiling fan had been disabled, the window would not open, and the ac was either difficult or non functioning (probably difficult). He could not sleep and blamed the hardness of the bed. I slept fine and have no complaints
Cons:
9.3 Excellent
Pros: Super nice and playful front desk staff. I happened to mention it was my boyfriends birthday and the concierge offered to fill the room with balloons and a free bottle of wine! And they set it up as a surprise for when we got back from dinner!
The car service was excellent, the decor was really nice- Indian type theme but clean and chic!
Organic coffee and tea in the room, shampoo conditioner and shower gel in dispensers instead of minis to be more Eco friendly!
I couldn't have been happier with our stay.
Cons: I didn't like the price, but that's to be expected in San Francisco! The building is old so the walls seems paper thin to outside noise, but not really from room to room, so didn't mind the sound of cars and people walking.
10.0 Excellent
Pros: Great location and value for the money. Morrocan decor, very clean and comfortable.
Cons:
7.7 Good
Pros: Chic style
Cons: The heater didn't really do much, the room was cold and it was a pain to get out of the blanket. And, there was so much hollering from the street front.
7.1 Good
Pros: Staff are very friendly and enthusiastic. Price is OK
Cons: Rooms are very small and the neighborhood is not safe.
10.0 Excellent
Pros: The room was clean and comfortable. The staff was great. I stayed in San Francisco numerous times and for the price this hotel was a great stay/great deal. Would recommend.
Cons: When we arrived the room felt cold to us. We are from a much warmer climate than SF. Turned on the heater and didn't heat up. Called the front desk and was told the heat in the building was on a timer...comes on at 9pm (it's a radiator). They offered to send up a space heater.Within minutes we had a space heater. Problem solved. Great staff and super friendly.
8.6 Excellent
Pros: The hotel itself is attractive.
A boutique hotel with a great lobby, warm staff and cute charming rooms.
The bathroom was nice.
Our superior king room had a walk-in closet with two entrances.
The room had a dimmer for the main ceiling light above the bed.
It's a short walk to some nice bars.
Union Square is about a 10 minute walk.
The price is great for the quality of our stay, especially giving the going rates on much of the city.
Cons: The floor of the bathtub was slippery, so I had to be very mindful when showering.
There is however a short rail / bar along the shower wall that came in handy when stepping into the bathtub.
Like many buildings in SF, it's an old building and the walls are a bit thin. You occasionally hear sounds through the walls (i.e. steps, hallway chatter, clunks of objects moving through the hallways), but nothing out of the ordinary.
With a stay at Hotel Carlton, a Joie de Vivre Boutique Hotel, you'll be centrally located in San Francisco, within a 10-minute drive of Lombard Street and Asian Art Museum of San Francisco. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in San Francisco? This hotel has facilities measuring 750 square feet (70 square meters), including a meeting room. Self parking (subject to charges) is available onsite.
San Francisco is famous for its rich culture and diverse neighborhoods, not to mention it's one of the most vibrant, eclectic and exhilarating cities in the country. From the hills of Chinatown and North Beach to its sweeping bridges, which you can explore on foot, bike or double-decker tour bus, there's no doubt that you will be able keep yourself entertained for weeks at a time. Located just one block from Union Square, in the epicenter of the city's best shopping, dining and entertainment venues. The hotel is also walking distance to China Town, North Beach, the Financial District and Moscone Center. Just a half a block away is the famous Powell Street cable car line, where you can catch a ride to top San Francisco attractions such as Fisherman's Wharf and Alcatraz. Union Square's plaza is just steps away, known for its local music and art shows. Dine at the city's most celebrated restaurants and sample the latest food innovations for which the city has become famous. Explore the city's countless tourist attractions such as the spectacular Golden Gate Bridge, and take a ride through the city's notorious yet energizing fog, setting your eyes on the wondrous parks and landmarks along the way. Browse the nearby boutiques and department stores in and around the bustling Union Square area. And enjoy all of this while staying at Cartwright Hotel Union Square, located in the heart of one of the world's most vibrant cities. Apart from its excellent location and quintessential San Francisco charm, The Cartwright Hotel - Union Square, BW Premier Collection® offers thoughtful amenities and premium guest services, making it the perfect choice for business and leisure travelers looking for comfort and convenience in the thick of all that San Francisco has to offer.
_54635341_Front_Exterior_Long_477x720_P-image.jpg?width=66&height=66&xhint=223&yhint=607&crop=true)
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Overall 8.2 Excellent
Based on 1,450 reviews
All reviews
- All reviews
- Couples
- Business
- Families
- Solo
Excellent
8.0
Pros: Staff was friendly and location is good
Excellent
10.0
Pros: Staff was Awesome, room clean and beds comfortable with lots of pillows
Excellent
10.0
Pros: The hotel was a great place to stay for a reasonable price. The location was outstanding. I'm on two canes and was able to walk to entertainment, bars, Union Square for tours, etc. All within two blocks. The room was small, but adequate (do you go to San Francisco to stay in your room??) and clean. The staff were VERY friendly and helpful. We will return!
Excellent
8.2
Pros: The location was fantastic!
The room was small but clean and comfortable.
The hotel was lovely and all but one of the staff members were very friendly and helpful.
Mediocre
3.1
Pros: Good location.
Excellent
10.0
Pros: The staff was extremely helpful. They offered suggestions for places to eat and visit during our short stay. The hotel also had an oldtimey feel to it and the service just enhanced its character even more.
Good
6.8
Pros: Great price, great location, and very convenient with free wifi.
Excellent
8.8
Pros: Kevin gave the best advice for sightseeing and transportation.
Good
7.7
OK
5.7
Good
6.2
Pros: Cute decor
Excellent
8.0
Pros: Loved the old charm of the hotel- the staff was extremely welcoming and very nice. The location was great- we could walk to most places we wanted to go or just catch the trolley. Also has a 7eleven convenient store and a walgreens across the street which was nice to grab quick snacks or water for night or morning. Good find! Would definitely come back for the price- we enjoy the city and like spending more on doing things while traveling rather than a place to sleep- so it was a win win for us!
_54635341_Front_Exterior_Long_477x720_P-image.jpg?width=330&height=170&xhint=223&yhint=607&crop=true)
Details
Reviews
Overall 8.2 Excellent
Based on 1,450 reviews
Location
9.5
Cleanliness
9.3
WiFi
9.3
Service
9.0
Room
6.5
Breakfast
3.6
Comfort
3.5
Bar and Beverages
2.2
Cleanliness
9.4
Location
9.4
Service
8.9
Room
6.2
Breakfast
3.9
Comfort
3.2
Location
9.6
Service
9.2
Room
5.5
Comfort
3.6
Location
9.1
Service
8.9
Value for money
6.8
Vibe
6.4
Room
5.8
Comfort
3.6
Location
9.5
Room
5.6
Comfort
3.6
8.0 Excellent
Pros: Staff was friendly and location is good
Cons: Parking is a block away, up a large hill, and very inconvenient.
10.0 Excellent
Pros: Staff was Awesome, room clean and beds comfortable with lots of pillows
Cons:
10.0 Excellent
Pros: The hotel was a great place to stay for a reasonable price. The location was outstanding. I'm on two canes and was able to walk to entertainment, bars, Union Square for tours, etc. All within two blocks. The room was small, but adequate (do you go to San Francisco to stay in your room??) and clean. The staff were VERY friendly and helpful. We will return!
Cons: Nothing
8.2 Excellent
Pros: The location was fantastic!
The room was small but clean and comfortable.
The hotel was lovely and all but one of the staff members were very friendly and helpful.
Cons: We valet parked the car because we were not familiar with the city and thought that would be easier. $40.00/night seemed pretty steep for that service.
3.1 Mediocre
Pros: Good location.
Cons: Staff seemed untrained, and just plain lazy. Every time we walked in we would find the desk person sitting in the lobby with their feet up. They were nice it was just all around strange behavior.
10.0 Excellent
Pros: The staff was extremely helpful. They offered suggestions for places to eat and visit during our short stay. The hotel also had an oldtimey feel to it and the service just enhanced its character even more.
Cons:
6.8 Good
Pros: Great price, great location, and very convenient with free wifi.
Cons: No ac, small beds, and no space to put bags
8.8 Excellent
Pros: Kevin gave the best advice for sightseeing and transportation.
Cons:
7.7 Good
Pros:
Cons: T
5.7 OK
Pros:
Cons: Could not cool down the room.
6.2 Good
Pros: Cute decor
Cons: Beds very uncomfortable, front desk staff unfriendly, highly priced for value
8.0 Excellent
Pros: Loved the old charm of the hotel- the staff was extremely welcoming and very nice. The location was great- we could walk to most places we wanted to go or just catch the trolley. Also has a 7eleven convenient store and a walgreens across the street which was nice to grab quick snacks or water for night or morning. Good find! Would definitely come back for the price- we enjoy the city and like spending more on doing things while traveling rather than a place to sleep- so it was a win win for us!
Cons: The size of the room was a bit small- and the bathroom counter space was limited- but it was to be expected from an older building, didn't bother us much. I wish the hotel would advertise and tell guests before booking that dogs are welcome- we didn't know that till we arrived to the hotel and saw a sign and we would of l
San Francisco is famous for its rich culture and diverse neighborhoods, not to mention it's one of the most vibrant, eclectic and exhilarating cities in the country. From the hills of Chinatown and North Beach to its sweeping bridges, which you can explore on foot, bike or double-decker tour bus, there's no doubt that you will be able keep yourself entertained for weeks at a time. Located just one block from Union Square, in the epicenter of the city's best shopping, dining and entertainment venues. The hotel is also walking distance to China Town, North Beach, the Financial District and Moscone Center. Just a half a block away is the famous Powell Street cable car line, where you can catch a ride to top San Francisco attractions such as Fisherman's Wharf and Alcatraz. Union Square's plaza is just steps away, known for its local music and art shows. Dine at the city's most celebrated restaurants and sample the latest food innovations for which the city has become famous. Explore the city's countless tourist attractions such as the spectacular Golden Gate Bridge, and take a ride through the city's notorious yet energizing fog, setting your eyes on the wondrous parks and landmarks along the way. Browse the nearby boutiques and department stores in and around the bustling Union Square area. And enjoy all of this while staying at Cartwright Hotel Union Square, located in the heart of one of the world's most vibrant cities. Apart from its excellent location and quintessential San Francisco charm, The Cartwright Hotel - Union Square, BW Premier Collection® offers thoughtful amenities and premium guest services, making it the perfect choice for business and leisure travelers looking for comfort and convenience in the thick of all that San Francisco has to offer.
Experience the cosmopolitan charm of San Francisco at Parc 55. Our location allows access to the city’s most vibrant neighborhoods, each with a distinct personality: Union Square, Mid-Market, Fisherman’s Wharf, North Beach, Chinatown, Japan Town, SOMA and the Mission. Parc 55 puts you in the heart of San Francisco's best shopping, dining, entertainment and more. As part of the Hilton family of hotels, we understand the importance of quality and consistency, and value the loyalty of our returning guests. Combining top-of-the-line amenities and facilities with a boutique heart, Parc 55 offers personal connections through thoughtful service and attention to detail.
Overall 8.1 Excellent
Based on 5,868 reviews
All reviews
- All reviews
Good
6.8
Pros: Clean, modern, good location 4-minute walk from Powell BART station, some good restaurants and shopping.
Excellent
10.0
Pros: I LOVE that Parc 55 is pet friendly! We brought along our German Shepherd and they were more than welcoming. The hotel was the PERFECT location for Pride. We were feet away from the parade route and also were able to see the parade from our room. The pool was “amazing” (to quote my 13yo son). Parc 55 made this weekend a perfect weekend getaway for my son, pup, and I.
Excellent
10.0
Pros: Convenient to BART's Powell Street station and to the cable cars at Powell & Market.
Excellent
10.0
Pros: Hilton Honors perks made a good place great - $10 to upgrade to full breakfast and a suite. Good facilities, helpful staff
Excellent
10.0
Excellent
9.4
Pros: Nearby Union Square, Market Street, Westfield Mall, Biscuit & Blues, SF Playhouse ... great for walking.
Excellent
9.4
Pros: Great location! Clean and modern room. Mattress was comfortable and the view was great! The elevators were very efficient too.
Good
6.2
Pros: Good location, Comfortable bed, Nice bathrooms.
Easy to walk to local "tourist spots"
Good
6.0
Pros: Here is how: http://vasilinaorlova.tumblr.com/post/156824366770/filistinist-vasilinaorlova-unbelievable-my
Please take your time to apprecuate the intricacy of the literary plot and its trajectory in the modern world.
Best
Vasilina
Excellent
10.0
Pros: Friendly staff, quick check in, great valet ($55/night + tips) , comfy beds and pillows, 50" LG tv. Microwaves and refrigerators are an additional cost . But is recommended if you are traveling and are bringing left overs back for a couple days .
Good
7.1
Pros: Shower and bed were good.
Good
6.5
Pros: Very nice rooms
Details
Reviews
Overall 8.1 Excellent
Based on 5,868 reviews
Location
9.0
Wellness Area
8.9
Service
7.4
Room
7.3
WiFi
6.0
Breakfast
4.7
Value for money
3.5
6.8 Good
Pros: Clean, modern, good location 4-minute walk from Powell BART station, some good restaurants and shopping.
Cons: Like many big-city hotels, the air inside is extremely dry, especially in the winter. Can't open windows. Makes sleep especially difficult. Very difficult to control temperature in the room, which gets hot at night, but turning the heat down turns on very noisy, I mean LOUD, air conditioning.
10.0 Excellent
Pros: I LOVE that Parc 55 is pet friendly! We brought along our German Shepherd and they were more than welcoming. The hotel was the PERFECT location for Pride. We were feet away from the parade route and also were able to see the parade from our room. The pool was “amazing” (to quote my 13yo son). Parc 55 made this weekend a perfect weekend getaway for my son, pup, and I.
Cons: Absolutely nothing.
10.0 Excellent
Pros: Convenient to BART's Powell Street station and to the cable cars at Powell & Market.
Cons: Breakfast option was expensive so I found alternatives in the general area.
10.0 Excellent
Pros: Hilton Honors perks made a good place great - $10 to upgrade to full breakfast and a suite. Good facilities, helpful staff
Cons:
10.0 Excellent
Pros:
Cons: You buffet is good for the American but your Chinese options are not too good
9.4 Excellent
Pros: Nearby Union Square, Market Street, Westfield Mall, Biscuit & Blues, SF Playhouse ... great for walking.
Cons: Maid service takes the towels every day versus reuse ...
9.4 Excellent
Pros: Great location! Clean and modern room. Mattress was comfortable and the view was great! The elevators were very efficient too.
Cons: The "hot" breakfast bar that was included was just pastries, fruit, heat n' serve cups of oatmeal, yogart, coffee and juice. When they said "hot" I think of eggs, breakfast meats and toast or pancakes. They should not reference their breakfast bar as a "hot" breakfast bar.
The staff gave us the wrong directions a few times, just save your breath and time and just google it!
6.2 Good
Pros: Good location, Comfortable bed, Nice bathrooms.
Easy to walk to local "tourist spots"
Cons: I booked a 2 double bed room for my friend and i. And paid in full up front. non refundable. What i got was 1 king size bed. (Resulting in an awkward situation for my friend and i) I guess they arent sure how to hold a reservation? (After booking i was sent an email stating this could happen) but i still dont understand how i can request what i need, and pay in full. And be given something completly different...
There is no parking at all. You can either park on the street and baby a meter, or you can pay valet 60$ a night plus 40% tax. (I was not made aware of this until the i was sitting in the valet) Just be prepared to pay alot more than what you agreed to before you show up. (Maybe this isnt a big deal for most, but i didnt feel like it was a good way to conduct business, and treat your guests)
6.0 Good
Pros: Here is how: http://vasilinaorlova.tumblr.com/post/156824366770/filistinist-vasilinaorlova-unbelievable-my
Please take your time to apprecuate the intricacy of the literary plot and its trajectory in the modern world.
Best
Vasilina
Cons:
10.0 Excellent
Pros: Friendly staff, quick check in, great valet ($55/night + tips) , comfy beds and pillows, 50" LG tv. Microwaves and refrigerators are an additional cost . But is recommended if you are traveling and are bringing left overs back for a couple days .
Cons: The views aren't too great and it's a little more noisy outside unless you pay more for a higher floor .
7.1 Good
Pros: Shower and bed were good.
Cons: Lack of in room amenities and mediocre dining options.
6.5 Good
Pros: Very nice rooms
Cons: The club in the hotel across the street is open until 3:00 The noise from the club and street noise makes it impossible to sleep. We got to the hotel at 11:30. Room was not ready but the man at the desk said he would text is when it would be ready. Never happened. We got on our room at 3:30. Charge for wifi
Experience the cosmopolitan charm of San Francisco at Parc 55. Our location allows access to the city’s most vibrant neighborhoods, each with a distinct personality: Union Square, Mid-Market, Fisherman’s Wharf, North Beach, Chinatown, Japan Town, SOMA and the Mission. Parc 55 puts you in the heart of San Francisco's best shopping, dining, entertainment and more. As part of the Hilton family of hotels, we understand the importance of quality and consistency, and value the loyalty of our returning guests. Combining top-of-the-line amenities and facilities with a boutique heart, Parc 55 offers personal connections through thoughtful service and attention to detail.
Overall 8.0 Excellent
Based on 9,088 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Good
6.5
Good
6.5
Pros: Clean, decent amenities. Staff was friendly
Good
6.5
Pros: The room was clean and modern and quiet
Good
6.0
Pros: The hotel was clean and upgraded.
Excellent
10.0
Pros: The rooms are very small, the water pressure in the shower was extremely low it took me 30 minutes to take a normal shower when usually it takes me 10 minutes.
It is very unusual to when the room dose not have a lock on the door I find that out after walking in to the restroom and embarrassing myself in front of my coworker room has two beds that means there is more than one person sleeping in your room that one person doesn't have to be a family member this case you was my coworker
OK
5.1
OK
4.0
Pros: Location
Excellent
8.0
OK
5.4
Pros: Location
Excellent
8.2
Pros: I loved the coffee shop/store on the lobby level. Being able to purchase cold drinks and snacks, and even fresh sandwiches or pizza was a great surprise. The coffee was excellent in the morning.
Excellent
9.1
Pros: Clean luxurious room
Good
7.7
Details
Reviews
Overall 8.0 Excellent
Based on 9,088 reviews
Wellness Area
9.0
Bar and Beverages
8.8
Location
8.5
Pool
7.6
Cleanliness
7.1
Room
6.9
Service
6.5
Amenities
6.2
Vibe
6.1
WiFi
5.4
Comfort
5.1
Breakfast
4.7
Value for money
3.2
Wellness Area
9.1
Bar and Beverages
8.9
Location
8.7
Pool
7.4
Cleanliness
7.2
Service
6.6
Room
6.4
Vibe
5.7
Comfort
4.5
WiFi
4.3
Breakfast
4.3
Value for money
3.8
Location
9.1
Cleanliness
6.9
Service
6.5
Food
6.2
Room
6.1
Amenities
5.7
Comfort
5.5
Vibe
5.2
Breakfast
4.7
WiFi
4.1
Value for money
3.7
Bar and Beverages
8.9
Location
8.8
Cleanliness
7.1
Service
6.9
Room
6.4
Amenities
6.3
Comfort
5.6
Vibe
5.0
Breakfast
4.7
WiFi
3.5
Value for money
3.3
Location
8.7
Cleanliness
7.1
Service
6.7
Room
6.3
Food
6.2
Amenities
6.1
Vibe
5.5
Comfort
4.6
Value for money
3.3
WiFi
3.3
6.5 Good
Pros:
Cons: Five minutes upon entering our room , there was another couple who entered. Apparently , the front desk assigned the same room and key card to different guests. After 15 minutes a guard came , checked the situation and assured me that everything was taken cared off.
We went out to have dinner but when we came back we couldn't enter our room . I checked with the front desk and said the key card was de activated. We were never informed of such
6.5 Good
Pros: Clean, decent amenities. Staff was friendly
Cons: Arrived early before check in. Said I would get a text when room was ready. 3 hrs later I walk up to desk and my room had been ready for over 2 hrs. When I asked about my text they just said "sorry about that". I kinda thought it was a weak response. Then I get a text asking for feedback so far and I relay the check in issue and the horrible pillows we had and again I just get "sorry" with out any offer to make it better.
6.5 Good
Pros: The room was clean and modern and quiet
Cons: The A.C. Barely worked the room was at 75 when we walked in and barely goth to 69 by 3am. The bathroom doors didn't close all the way and the lock didn't work, no vent fan.
6.0 Good
Pros: The hotel was clean and upgraded.
Cons: The A/C in my room was broken and it took about 3 hours for someone to come in and fix it. The room was stuffy and hot. We left to go get a bite to eat and returned to find out that they had not fixed it nor were we getting another room. Just off of the staff interaction I most likely would not return.
10.0 Excellent
Pros: The rooms are very small, the water pressure in the shower was extremely low it took me 30 minutes to take a normal shower when usually it takes me 10 minutes.
It is very unusual to when the room dose not have a lock on the door I find that out after walking in to the restroom and embarrassing myself in front of my coworker room has two beds that means there is more than one person sleeping in your room that one person doesn't have to be a family member this case you was my coworker
Cons:
5.1 OK
Pros:
Cons: I booked a double room but was given a single.
4.0 OK
Pros: Location
Cons: Air temperature is controlled by the front desk. You will need to call them to adjust (really, are we in the 1970s???)-unbelievable).
The air condition smelled like mildew and gave me a headache the following day. My roommate kept coughing the whole night which we suspect was due to the mildew coming out of the A/C vent.
Bathroom floor was not cleaned. Found gross hair (and other too gross to mention) on the floor. Corners underneath the sink have dust balls. the bathroom toilet plastic seat was burned that it looked like you poured acid on it. I cannot believe they have not replaced it. The electric plug in the bathroom is not secured and about to fall off, the hair dryer would not turn on because of the faulty plug. (Again, really????)
So disappointing as when I think of Hilton, I think safe, clean and decent...not the SF union square.
Front desk was very unfriendly. No welcome or "enjoy your stay" greeting. He couldn't find our reservation. When I showed him the confirmation number, he gave me the look and said "oh that's hotel.com's"...whatever that meant. As if he was treating us 3rd class as we had not booked it directly with them. After a few minutes, he finally found our reservation. Again, very unpleasant.
8.0 Excellent
Pros:
Cons: The funnels of it all great people great staff and an all around great time with everything that was offered to me that's all
5.4 OK
Pros: Location
Cons: Old room, not very clean, no fridge or frigobar in the room, old carpet, smell old
8.2 Excellent
Pros: I loved the coffee shop/store on the lobby level. Being able to purchase cold drinks and snacks, and even fresh sandwiches or pizza was a great surprise. The coffee was excellent in the morning.
Cons: I landed, completely sleep deprived, at what my body thought was 1am. Maybe that's why I had such an adverse reaction to a very lively bar whose sounds echoed through the entire lobby. In fact, it seemed to take up the entire lobby as it spilled into seating that i had to walk through to get to registration. I could hardly hear the staff member trying to check me in.
9.1 Excellent
Pros: Clean luxurious room
Cons: Lobby gets a bit busy as it has bar area open for all to use
Room was not checked and had a few teething issues, but quickly resolved
7.7 Good
Pros:
Cons: Parking very very very expensive
A stay at The Clift Royal Sonesta Hotel places you in the heart of San Francisco, within a 15-minute walk of Westfield San Francisco Centre and San Francisco Museum of Modern Art. Featured amenities include a business center, limo/town car service, and express check-out. Event facilities at this hotel consist of conference space and meeting rooms.
Overall 8.0 Excellent
Based on 3,709 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Good
6.0
Excellent
10.0
Good
7.4
Pros: The staff and location were both excellent, the bar is also fun (and the reason I knew about the hotel to begin with). There sure are a lot of interesting chairs around! Room service was prompt and the food was tasty. The bed is comfortable and the rooms have pretty good noise control.
Excellent
10.0
Pros: Great food, staff and service.
Good
6.6
Pros: Classy
Good room service food
Excellent
9.7
Pros: I loved the large room! The space was great. Loved the airy feel.
OK
4.0
Good
7.0
Good
6.0
Pros: The location was very convienent. I chose to park down the street and save $30 for over night parking. Nice pillows and comfy bed.
Good
7.1
Good
7.6
Pros: Room was nothing special the lobby and bar were cool
Good
6.0
Pros: The bed was very comfortable. The room was dark with the curtains pulled closed.
Details
Reviews
Overall 8.0 Excellent
Based on 3,709 reviews
Location
9.1
Bar and Beverages
9.1
Service
8.0
Vibe
7.5
WiFi
6.1
Room
6.1
Comfort
6.0
Pool
5.5
Cleanliness
5.1
Breakfast
4.0
Value for money
3.8
Location
9.1
Bar and Beverages
9.0
Service
8.1
Vibe
6.8
Comfort
5.5
Room
5.1
Cleanliness
4.8
Breakfast
4.1
WiFi
4.1
Value for money
3.7
Bar and Beverages
9.0
Location
9.0
Service
8.0
Amenities
6.3
Comfort
5.8
Room
5.4
Cleanliness
4.8
WiFi
4.5
Breakfast
3.9
Value for money
3.8
Bar and Beverages
9.2
Location
9.1
Service
7.8
Vibe
6.9
Amenities
6.4
Room
5.2
Cleanliness
5.0
Value for money
3.9
Bar and Beverages
9.2
Location
9.1
Service
8.0
Vibe
7.1
Comfort
6.3
Room
5.8
Value for money
3.8
6.0 Good
Pros:
Cons: Our room on the 16th floor which had a great view was right next to the elevator motors. One or more of the elevator motors had bad bearings or a worn armature as there were a constant hum and winding sound similar to a low police siren. We could not move due to the Hotel being full.
10.0 Excellent
Pros:
Cons: Expensive mini bar, breakfast etc
7.4 Good
Pros: The staff and location were both excellent, the bar is also fun (and the reason I knew about the hotel to begin with). There sure are a lot of interesting chairs around! Room service was prompt and the food was tasty. The bed is comfortable and the rooms have pretty good noise control.
Cons: The rooms are in dire need of updating. We stayed in a studio so the size was good, but things just seemed old. The walls needed touch up paint, the bathtub was peeling (about a 10'' section was missing plaster), the grout was stained, the hair dryer must be from 1985, the thermostat is old making it hard to control room temperature, the faucet was probably really awesome 20 years ago, but now it is difficult to get it in the "off" position, not good in a state experiencing a drought.
10.0 Excellent
Pros: Great food, staff and service.
Cons: Valet took a little long.
6.6 Good
Pros: Classy
Good room service food
Cons: Hidden cost for valet parking - $52 a night
Hidden cost for a 50 cent aux cord - $100 deposit
Hidden cost for more than 5 glasses ordered for guests
House keeping failed to clean my room one day when I called them before leaving for the day specifically asking them to tidy up
No Hot tub or pool
9.7 Excellent
Pros: I loved the large room! The space was great. Loved the airy feel.
Cons:
4.0 OK
Pros:
Cons: It’s just not very nice really at all, room wise.
7.0 Good
Pros:
Cons: The room and hallways where dark, the bathrooms are in bad shape (old and rusty), the tv was small and didn't have on demand. It used to be THE PLACE TO STAY in SF... Not anymore...needs a remodel urgently.
6.0 Good
Pros: The location was very convienent. I chose to park down the street and save $30 for over night parking. Nice pillows and comfy bed.
Cons: This hotel is really small the room was giving me an allegric reactions I could not breath, until we forced the window open. The shower curtain and shower smelled really bad. That was gross. I will not be staying here again.
7.1 Good
Pros:
Cons: Needs an update!
7.6 Good
Pros: Room was nothing special the lobby and bar were cool
Cons: The room was was average and bathroom was very old decore
6.0 Good
Pros: The bed was very comfortable. The room was dark with the curtains pulled closed.
Cons: I stayed at the Clift this past weekend with my wife for a "staycation" away from the Oakland grind we call our normal lives.
A few concerns with the Clift Hotel. When we arrived we were unsure about how the valet worked since there are no signs or "red jackets" (they wear black). We had to circle the block and call to find out what the deal was. It's also expensive, $52+ tax per night.
Once we were in the Hotel we were told that our room wasn't ready, which was completely fine since we arrived 3 hours prior to check in time. We happily checked our bag and went for a stroll around union square. The problem is that the woman at the counter said we should expect a phone call with in the hour when our room was ready. We waited the hour and then another hour. No call. We then returned to the Hotel at 3pm and were told by the same women that it "should be ready within the hour."This would take us up to check in time...Finally at 4pm we complained and a manager upgraded us to a Jr. Suite and promptly gave us the keys. Sales Training: under promise and over deliver, not the other way around.
Finally we arrive in our room and its pretty nice. It was on the 15th floor and the view was pretty urban SF high life. We were happy. The tub and painted surfaces were chipping and sup par. apparently this room costs $450+ per night, If I paid that I expect a little more attention to detail and quality.
We dined at the Velvet Room, the Hotel's restaurant. We were offered a cold and breezy table next to the hallway leading to the bar but were happily seated in a lovely booth when we requested that. Dinner was delicious.
The Redwood Room, their high shelf bar, is always crowded and all seating is reserved for $350+ bottle service.
The common areas are nice, warm, and cozy. The room is three star. The overall experience is ok, we'll try another place next month and report back.
A stay at The Clift Royal Sonesta Hotel places you in the heart of San Francisco, within a 15-minute walk of Westfield San Francisco Centre and San Francisco Museum of Modern Art. Featured amenities include a business center, limo/town car service, and express check-out. Event facilities at this hotel consist of conference space and meeting rooms.
With a stay at Hotel Spero, you'll be centrally located in San Francisco, a 6-minute walk from Powell and Market Cable Car Turnaround and 13 minutes by foot from Asian Art Museum of San Francisco. Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in San Francisco? This hotel has 3000 square feet (279 square meters) of space consisting of conference space and a meeting room.
Overall 7.8 Good
Based on 2,702 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
9.1
Pros: Friendly & helpful staff. Location, and Jaspers as an option for meals & drinks.
Excellent
8.0
Pros: Bed and quietness
Good
6.0
Pros: Rooms were small but clean. Hotel was well kept for its age.
Excellent
8.0
Pros: The hotel has lots of character, the lobby looks like the lobby of an old movie theater. The room also was furnished in period style, with a nice view. Very conveniently located near Market Street.
Excellent
9.1
Pros: Quiet with access to the theater district, Union Square and fine dining
Excellent
8.2
Pros: This used to be a Kimpton Hotel and still has the cool factor that Kimpton brings to all its properties.
Excellent
10.0
Pros: I typically stay at a large chain hotel but couldn't get one on a short notice - the price was right and I really enjoyed taking a break from the same large business hotels. The lobby takes you to another place in time and everyone was very friendly. The room was clean and quaint. My colleague was staying at the much larger Hilton right across the street and loved the Serrano when he stopped by. It was a nice break from the usual and well worth it!
OK
5.4
Pros: Location - excellent, v close to Union Sq/restaurants etc; staff - friendly/helpful
Excellent
8.0
Pros:
Everyone was very cordial and that is exceedingly important to me.
OK
4.8
Pros: Staff were friendly. Lobby was nice. Close to union square. I quite liked te location.
Excellent
9.3
Pros: Great ambiance, very noce room & amenities, great restaurant & bar, helpful staff. All good, only exceptions- pricey parking, scary corner of town.
Good
6.2
Pros: I really liked the architecture and our bellhop/concierge (they play double duty) was really nice.
Details
Reviews
Overall 7.8 Good
Based on 2,702 reviews
Location
8.5
Service
8.1
WiFi
8.0
Cleanliness
7.9
Room
6.9
Breakfast
5.1
Comfort
4.7
Location
8.8
Service
8.5
Cleanliness
7.8
Vibe
6.8
Room
6.4
Value for money
5.6
Breakfast
5.2
Comfort
4.7
Location
8.5
Service
7.6
Cleanliness
7.3
Vibe
6.8
Room
5.3
Value for money
5.0
Comfort
4.3
Location
8.5
Service
8.1
Cleanliness
7.2
Vibe
6.9
Amenities
6.3
Room
5.5
Comfort
4.7
Location
8.6
Service
7.7
Amenities
6.5
Vibe
6.5
Room
5.7
Value for money
5.6
Breakfast
4.4
9.1 Excellent
Pros: Friendly & helpful staff. Location, and Jaspers as an option for meals & drinks.
Cons: A little worn, coffeemaker inroom,
8.0 Excellent
Pros: Bed and quietness
Cons: Location not the best, but it is San Francisco...
6.0 Good
Pros: Rooms were small but clean. Hotel was well kept for its age.
Cons: Location is in a difficult side of town. Hidden costs such as a $22.00 tax. We made them take it off. $59.00 for parking we were not told about the cost. Then our account was charged other amounts we had no idea what they were.
8.0 Excellent
Pros: The hotel has lots of character, the lobby looks like the lobby of an old movie theater. The room also was furnished in period style, with a nice view. Very conveniently located near Market Street.
Cons:
9.1 Excellent
Pros: Quiet with access to the theater district, Union Square and fine dining
Cons: Bathroom a little small
8.2 Excellent
Pros: This used to be a Kimpton Hotel and still has the cool factor that Kimpton brings to all its properties.
Cons: Sadly, maintenance has waned since the hotel was sold to an investment company.
10.0 Excellent
Pros: I typically stay at a large chain hotel but couldn't get one on a short notice - the price was right and I really enjoyed taking a break from the same large business hotels. The lobby takes you to another place in time and everyone was very friendly. The room was clean and quaint. My colleague was staying at the much larger Hilton right across the street and loved the Serrano when he stopped by. It was a nice break from the usual and well worth it!
Cons:
5.4 OK
Pros: Location - excellent, v close to Union Sq/restaurants etc; staff - friendly/helpful
Cons: Room - small, low on facilities eg no kettle for tea making; noisy pipes; hotel 'resort charge' of 20+ per day for wifi and coffee station in lobby is bit cheeky for tech capital of the world with over 100+ starbucks in city
8.0 Excellent
Pros:
Everyone was very cordial and that is exceedingly important to me.
Cons:
The lukewarm/cold complimentary coffee served the days I was at the hotel.
4.8 OK
Pros: Staff were friendly. Lobby was nice. Close to union square. I quite liked te location.
Cons: Room wasn't that clean, dust balls and items under the beds. Beds very soft as mattresses were old. Bathrooms looked very tired and were cramped. Wallpaper scuffed up badly. Needed remodel. Also there are a lot of homeless in this area, I got woken up every morning in the early hours with neurotic screaming and shouting from people sleeping outside.
9.3 Excellent
Pros: Great ambiance, very noce room & amenities, great restaurant & bar, helpful staff. All good, only exceptions- pricey parking, scary corner of town.
Cons: Pricey parking, scary corner of town.
6.2 Good
Pros: I really liked the architecture and our bellhop/concierge (they play double duty) was really nice.
Cons: The rooms are small, which I expected from an old building. The mattresses are awful (truly, truly awful), which I din't expect and the price is high for low amenities and low quality. Also, the valet parking is $60/day. When we checked out, they asked how our stay was and I told them the mattresses were really uncomfortable and they just sort of ignored that. They probably hear it all the time. I won't stay there again.
With a stay at Hotel Spero, you'll be centrally located in San Francisco, a 6-minute walk from Powell and Market Cable Car Turnaround and 13 minutes by foot from Asian Art Museum of San Francisco. Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in San Francisco? This hotel has 3000 square feet (279 square meters) of space consisting of conference space and a meeting room.
A stay at The Opal San Francisco places you in the heart of San Francisco, within a 15-minute walk of Louise Davies Symphony Hall and Asian Art Museum of San Francisco. Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. A roundtrip airport shuttle is provided for a surcharge at scheduled times, and self parking (subject to charges) is available onsite.
Overall 7.8 Good
Based on 2,591 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
9.4
Pros: Very affordable price (except parking ). The hotel is within walking distance of all kinds of great places: restaurants, bars, Union Square, Japan Town, etc. The bed are big and comfy!
Mediocre
3.7
Pros: Front desk person was very helpfull.
Mediocre
2.0
Pros: Nothing
Mediocre
2.5
Pros: Leaving the next morning
Good
6.0
Mediocre
3.7
Excellent
8.0
Pros: This place was rated 3 stars. We went into it knowing that. It met our expectations. Great location, clean, good price.
Staff were excellent. The bed was surprisingly comfortable.
Excellent
8.2
Pros: The bed was exceedingly cozy, and the room was spacious. I don't know if all rooms are that spacious, or just the handicapped-accessible ones. The free breakfast was decent.
Excellent
10.0
Excellent
9.4
Pros: The Opal is an older building with beautiful architecture and charm. To get into the lobby you have to be a guest, using your room key to unlock the front doors. I was so much more relaxed within the hotel with this added security. It is in an excellent location to good food and sight seeing and if driving, is easy to get to from 101 and they also have a private, gated parking garage! We will definitely stay at the Opal San Francisco in the future!
Excellent
9.7
Pros: The staff was very friendly. The rooms were nice and clean. The continental breakfast was very good. And in a good location if you want to see the city.
Good
7.7
Pros: Price
Staff
Room
Details
Reviews
Overall 7.8 Good
Based on 2,591 reviews
Service
8.7
WiFi
8.0
Room
7.7
Location
7.7
Vibe
6.6
Breakfast
5.3
Wellness Area
1.2
Service
9.0
Location
8.1
Room
7.1
WiFi
6.9
Value for money
6.4
Vibe
6.2
Breakfast
5.7
Service
8.6
Location
7.3
Room
6.8
WiFi
6.3
Food
6.2
Value for money
5.9
Breakfast
5.5
Service
8.9
Cleanliness
7.9
Location
7.7
Room
7.3
WiFi
6.7
Value for money
6.3
Vibe
5.9
Breakfast
5.5
Amenities
5.4
Service
8.8
Location
7.6
Cleanliness
7.4
Room
6.9
Vibe
5.9
Amenities
5.7
Breakfast
5.2
9.4 Excellent
Pros: Very affordable price (except parking ). The hotel is within walking distance of all kinds of great places: restaurants, bars, Union Square, Japan Town, etc. The bed are big and comfy!
Cons: The ice machine was kind of hidden on the third floor. Kind of weird. Also, no fridge or microwave in the room.
3.7 Mediocre
Pros: Front desk person was very helpfull.
Cons: Carpet with stains and smelly.
2.0 Mediocre
Pros: Nothing
Cons: Everything. Especially the manager.
2.5 Mediocre
Pros: Leaving the next morning
Cons: It was outdated, old, and dirty. The comforter looked like it hadn't been washed in years. There was a banana peel with a gnat flying around it left in the trash can that never got cleaned out before we checked it. I slept fully clothed. I could very easily see this hotel and the room have a rodent/bug problem. I would NEVER stay here again, even if I was being paid to.
6.0 Good
Pros:
Cons: The hotel has a funny smell. I didn't like it.
3.7 Mediocre
Pros:
Cons: Bird poop on my car even though it's covered parking.
Noise from garbage container cleaning at 10 pm and 7 am right below my room.
Getting from parking to lobby is just sketchy.
8.0 Excellent
Pros: This place was rated 3 stars. We went into it knowing that. It met our expectations. Great location, clean, good price.
Staff were excellent. The bed was surprisingly comfortable.
Cons: Nothing. Was exactly what we expected.
8.2 Excellent
Pros: The bed was exceedingly cozy, and the room was spacious. I don't know if all rooms are that spacious, or just the handicapped-accessible ones. The free breakfast was decent.
Cons: There was a strange smell I couldn't really identify, which first reminded me of a grandparent's home. When I returned to my family, I was told I smelled like a bandaid, and that was similar to the room's smell. Not unpleasant, just disconcerting.
10.0 Excellent
Pros:
Cons: The only thing I did not like is that the hotel os smoke free. The need to offer a place for guests to smoke outside
9.4 Excellent
Pros: The Opal is an older building with beautiful architecture and charm. To get into the lobby you have to be a guest, using your room key to unlock the front doors. I was so much more relaxed within the hotel with this added security. It is in an excellent location to good food and sight seeing and if driving, is easy to get to from 101 and they also have a private, gated parking garage! We will definitely stay at the Opal San Francisco in the future!
Cons: Would recommend curved shower rods to give a little extra room. Because of being an older building the electrical outlets are minimal and had to do some rotation of electrical devices.
9.7 Excellent
Pros: The staff was very friendly. The rooms were nice and clean. The continental breakfast was very good. And in a good location if you want to see the city.
Cons:
7.7 Good
Pros: Price
Staff
Room
Cons: Location is not bat but could be better
A stay at The Opal San Francisco places you in the heart of San Francisco, within a 15-minute walk of Louise Davies Symphony Hall and Asian Art Museum of San Francisco. Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. A roundtrip airport shuttle is provided for a surcharge at scheduled times, and self parking (subject to charges) is available onsite.
With a stay at Music City Hotel, you'll be centrally located in San Francisco, within a 10-minute drive of Lombard Street and Asian Art Museum of San Francisco. Featured amenities include express check-out and laundry facilities. A shuttle from the airport to the hotel is provided for a surcharge (available on request).
Overall 7.8 Good
Based on 1,434 reviews
All reviews
- All reviews
- Solo
- Couples
- Families
Mediocre
3.1
Pros: Location. That is literally the only upside here.
Excellent
10.0
Pros: Such a nice hostel for the price. Did not feel like a last minute option.
Good
6.0
Pros: Pretty good location. It is located in an area with lots of restaurants that serve good food. If you have a problem with musicians practicing, playing music in thw basement until 11pm then do not book here. They even warn you on their website.
Excellent
8.0
Pros: Everyone is friendly. Was not worried or paranoid rooming with so many strangers.
Good
7.7
Pros: I did like that the owner promotes music. I am not a musician, nor do I ever wish to be. But Googling this "Music City" Hotel has a few haters. When I left (today ) 10-09-2015 there was construction adjacent to the hotel (next door) looking inside ... I think there is expansion in the future.
Good for this owner to foster Music. AND young musicians.
Julie
Excellent
8.0
Pros: I like hostels because they're a good value for an area of the city that can otherwise be pricey. The staff is laid back yet professional and knowledgable about the local area. I stayed in a small room with plenty of storage, sink, fridge and TV. I liked having the large window to the courtyard/ open area that you can open completely.
Excellent
8.2
Pros: Clean, comfortable, friendly staff. The building has a lot of character and is in a relatively convenient location (a little far from the BART station).
Mediocre
2.0
Details
Reviews
Overall 7.8 Good
Based on 1,434 reviews
Location
8.7
Service
8.5
WiFi
8.3
Cleanliness
8.0
Vibe
7.4
Room
6.4
Breakfast
2.4
Amenities
2.4
Service
8.6
Location
8.6
Cleanliness
8.2
WiFi
7.2
Vibe
6.5
Room
5.9
Comfort
5.4
Amenities
2.3
Location
8.9
Service
8.8
Cleanliness
7.8
Vibe
6.4
Room
5.8
Amenities
2.3
Room
5.7
3.1 Mediocre
Pros: Location. That is literally the only upside here.
Cons: This hostel has literally ZERO soundproofing. It is attached to a band practice space/karaoke space, which I get is part of the draw for some people but there is NO WAY TO SLEEP here. It is like being at a concert-even on the third floor, constantly until almost midnight, and after that even just your neighbor opening and closing a door, or the street noise is so loud that I had to put in noise canceling headphones and take extra sleeping pills. Its all amplified so much. I literally got maybe 3 hours of sleep here each night that I stayed. The bathrooms were never clean, and the staff was less than friendly. There is no elevator and no one offers to help with luggage. I would never stay here again.
10.0 Excellent
Pros: Such a nice hostel for the price. Did not feel like a last minute option.
Cons:
6.0 Good
Pros: Pretty good location. It is located in an area with lots of restaurants that serve good food. If you have a problem with musicians practicing, playing music in thw basement until 11pm then do not book here. They even warn you on their website.
Cons: Having to share a bathroom is not one of my favorite things. Also, felt the room could be cleaner.
8.0 Excellent
Pros: Everyone is friendly. Was not worried or paranoid rooming with so many strangers.
Cons: Since bathrooms are shared, the hotel should be cleaning them more frequently. People go in and out and not everyone is a clean person. I had to clean the counters because everything was wet and there was no place to set my things. There was water all over the floor and need to be careful how you walk.
7.7 Good
Pros: I did like that the owner promotes music. I am not a musician, nor do I ever wish to be. But Googling this "Music City" Hotel has a few haters. When I left (today ) 10-09-2015 there was construction adjacent to the hotel (next door) looking inside ... I think there is expansion in the future.
Good for this owner to foster Music. AND young musicians.
Julie
Cons:
8.0 Excellent
Pros: I like hostels because they're a good value for an area of the city that can otherwise be pricey. The staff is laid back yet professional and knowledgable about the local area. I stayed in a small room with plenty of storage, sink, fridge and TV. I liked having the large window to the courtyard/ open area that you can open completely.
Cons: I was worried about getting enough sleep because of the music rehearsal studio that is in the basement. While in my room at 9pm I could hear the band play muffled but clearly. The tv would cover the sound easily. This went on and off till 11. I could hear some construction sounds from next door through the open area out my window until 7pm, but not again until after 9am.
8.2 Excellent
Pros: Clean, comfortable, friendly staff. The building has a lot of character and is in a relatively convenient location (a little far from the BART station).
Cons: Not a lot of noise insulation from other rooms or hallway.
2.0 Mediocre
Pros:
Cons: Dirty
With a stay at Music City Hotel, you'll be centrally located in San Francisco, within a 10-minute drive of Lombard Street and Asian Art Museum of San Francisco. Featured amenities include express check-out and laundry facilities. A shuttle from the airport to the hotel is provided for a surcharge (available on request).
With a stay at Kimpton Sir Francis Drake Hotel, you'll be centrally located in San Francisco, within a 10-minute walk of Powell and Market Cable Car Turnaround and Westfield San Francisco Centre. Featured amenities include complimentary wired Internet access, a 24-hour business center, and limo/town car service. Planning an event in San Francisco? This hotel has 16,000 square feet (1 square meters) of space consisting of conference space and meeting rooms.
Overall 7.6 Good
Based on 3,392 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
OK
5.7
Pros: Excellent location just one block from Union Square.
Excellent
9.7
Pros: Just a few maintenance items marred what was otherwise a perfect score for this lovely boutique hotel. Great location and fabulous staff made for a fantastic stay,
Good
7.7
Pros: It was nice staying here again, it was comfortable and the price is the best for the location.
OK
4.5
Pros: Starlight Room - Top Floor View
Good
6.0
Pros: Wine hour
Excellent
10.0
Pros: The location was excellent. Friendly staff with spacious room. Loved the free wine cocktail reception.
Excellent
9.4
Pros: Great location
Excellent
8.5
Pros: The Drake has a great location, it's clean and comfy with some traces of old excellence. The Concierge was very helpful with directions and suggestions for meals.
Good
6.0
Pros: Location great, but the noise was unbearable. Single pane window in the city under powel st. The constant early morning whistle of the doorman kept me awake. I had a headache one day and it didn't help having to listen to the door and whistle all morning. The plumbing/pipes screeching sound also constantly woke me up durning the night; which may explain the headache. Hotel is a cute boutique hotel, but the plumbing needs to be repaired & invest in double pane windows to replace the flimsy existing ones.
Excellent
10.0
Pros: The Sir Francis Drake is adjacent to Union Square, Chinatown + the cable car line. You can walk to almost anything you need, and you don't need to go far.
The staff is always helpful, even to late arrivals wanting a different room. The housekeepers respect "do not disturb" signs -- important when paperwork is left everywhere -- but are quick to make up a room when you're ready.
AND it's across the street from Sears Fine Food, another SF tradition.
OK
5.7
Pros: Good location for areas of interest
Excellent
8.2
Pros: I lived the location and ambiance of the hotel.
Details
Reviews
Overall 7.6 Good
Based on 3,392 reviews
Location
9.3
WiFi
8.0
Service
7.9
Vibe
7.0
Cleanliness
5.5
Wellness Area
5.4
Amenities
4.7
Breakfast
4.7
Room
4.7
Comfort
2.9
Location
9.5
Service
8.2
WiFi
6.5
Vibe
6.2
Cleanliness
4.8
Breakfast
4.6
Amenities
4.3
Room
3.5
Comfort
2.2
Location
9.2
Food
8.3
Service
8.0
Vibe
6.5
Cleanliness
5.7
Amenities
4.9
Room
4.1
Comfort
2.9
Location
9.3
Service
7.8
Vibe
6.4
Value for money
5.3
Cleanliness
5.2
Amenities
4.5
Room
3.6
Comfort
2.5
Location
9.5
Service
8.3
Vibe
6.5
Amenities
4.7
Room
4.4
Comfort
2.9
5.7 OK
Pros: Excellent location just one block from Union Square.
Cons: Because we received a low room rate through Kayak we were told “there were no king or queen rooms available and had to accept two double beds or “an historic (tiny) room”. The bathroom in this double room was damaged, tiny & you had to hold the toilet lever down for several seconds in order for it to work. Even though we were on the eighth floor, because the window has not been upgraded the noise level from the street was disturbing. And finally, it is ridiculous that people have to lineup and wait 5 to 15 minuets to get an elevator in the lobby. There are 4 elevators for a few hundred rooms which inadequately services the guests. Not recommended for a comfortable visit.
9.7 Excellent
Pros: Just a few maintenance items marred what was otherwise a perfect score for this lovely boutique hotel. Great location and fabulous staff made for a fantastic stay,
Cons: Blocked drains and a dicky light switch were a slight issue but were attended to promptly.
7.7 Good
Pros: It was nice staying here again, it was comfortable and the price is the best for the location.
Cons: Theyou need more towels in the room and more soap. When we got in there was not any soap to washave your hands and no bath soap.
4.5 OK
Pros: Starlight Room - Top Floor View
Cons: Old - in bad need of repairs
Rooms were tiny
Elevators took forever to arrive
Service was poor starting with the front desk
6.0 Good
Pros: Wine hour
Cons: Small rooms
Few amenities
10.0 Excellent
Pros: The location was excellent. Friendly staff with spacious room. Loved the free wine cocktail reception.
Cons: No jacuzzi
9.4 Excellent
Pros: Great location
Cons: Small bathrooms, placement of valet was a bad place
8.5 Excellent
Pros: The Drake has a great location, it's clean and comfy with some traces of old excellence. The Concierge was very helpful with directions and suggestions for meals.
Cons: Tiny bathroom but then, who comes to San Francisco to hang out in the bathroom?
6.0 Good
Pros: Location great, but the noise was unbearable. Single pane window in the city under powel st. The constant early morning whistle of the doorman kept me awake. I had a headache one day and it didn't help having to listen to the door and whistle all morning. The plumbing/pipes screeching sound also constantly woke me up durning the night; which may explain the headache. Hotel is a cute boutique hotel, but the plumbing needs to be repaired & invest in double pane windows to replace the flimsy existing ones.
Cons:
10.0 Excellent
Pros: The Sir Francis Drake is adjacent to Union Square, Chinatown + the cable car line. You can walk to almost anything you need, and you don't need to go far.
The staff is always helpful, even to late arrivals wanting a different room. The housekeepers respect "do not disturb" signs -- important when paperwork is left everywhere -- but are quick to make up a room when you're ready.
AND it's across the street from Sears Fine Food, another SF tradition.
Cons: When it's busy, the elevators take a minute to get to you. Be prepared to wait. The bar backs up, too, and that can mean getting a drink when it's crowded is an ordeal -- especially since the lobby cab get loud. But the people are nice, so in terms of this negative, it's really just a fact that's not terrible.
5.7 OK
Pros: Good location for areas of interest
Cons: The room was super tiny. Staff was nice but it sure if I would rebook.
8.2 Excellent
Pros: I lived the location and ambiance of the hotel.
Cons: Rooms could be upgraded a little bit and thought it was a little pricey.
With a stay at Kimpton Sir Francis Drake Hotel, you'll be centrally located in San Francisco, within a 10-minute walk of Powell and Market Cable Car Turnaround and Westfield San Francisco Centre. Featured amenities include complimentary wired Internet access, a 24-hour business center, and limo/town car service. Planning an event in San Francisco? This hotel has 16,000 square feet (1 square meters) of space consisting of conference space and meeting rooms.
Tucked in a charming landmark dating back to 1908, Villa Florence is an Italian-inspired oasis of hospitality in the heart of bustling San Francisco. Just steps from Union Square and the Powell Street Cable Car Line, this 189-room boutique retreat delivers the quintessential San Francisco experience. From the moment of arrival, guests are captivated by “The Lady In the Lobby,” an awe-inspiring portrait that anchors the hotel’s Renaissance sensibility and inspires guests’ love affair with San Francisco. Understated and elegant, this modern urban oasis captures its namesake city’s very essence, in details large and small.
Overall 7.3 Good
Based on 2,466 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
OK
5.1
Pros: Majority of the luxuries were fine except for several key items were a complete failure. The heating system is archaic, loud and blew cold air. Front desk came but was not able to resolve the issue and their engineer was off that evening. It was a major problem because it was in the dead of winter and slept in the room in 30°F temperature or so. We survived the evening with four layers of blankets.
Secondly the toilet cover was broken.
And lastly the coffee pot machine wasn't working properly.
OK
4.8
Excellent
10.0
Pros: Location
Good
7.4
Pros: great location. great price.
Excellent
9.1
Pros: The staff was friendly, room was clean and quiet (we asked for a quiet room) and location can't be beat. We will be staying at Villa Florence again!
OK
4.8
Pros: Close to Union Square, tons of great shops and restaurants.
Excellent
8.2
Pros: The location was great. Close to Powell station which made it easy to get to the hotel using BART. Union square was a block away and the turnaround for the cable car was a couple blocks away too.
Excellent
8.0
Pros: It's close to Union Square, shopping centers, restaurants and walking distance to Moscone Center.
Excellent
8.0
Pros: Location, staff great.
OK
4.0
Pros: Location
OK
5.1
Good
7.1
Pros: Great location in the heart of Union Square. Easy access to the cable cars. Nice coffee/pastry bar in lobby. Newly remodeled rooms were comfortable and good looking.
Details
Reviews
Overall 7.3 Good
Based on 2,466 reviews
Location
9.2
Service
7.5
Food
5.6
Vibe
5.5
Room
5.5
Cleanliness
5.4
WiFi
4.8
Breakfast
4.8
Bar and Beverages
4.6
Value for money
4.3
Comfort
3.8
Wellness Area
3.1
Amenities
2.9
Location
9.3
Service
7.2
Room
5.4
Cleanliness
5.3
Food
5.3
Vibe
5.0
Bar and Beverages
4.3
Comfort
4.2
Value for money
4.0
Amenities
3.0
Location
8.9
Service
7.5
Vibe
5.1
Cleanliness
5.0
Room
4.6
Value for money
4.1
Comfort
3.7
Amenities
3.1
Location
9.3
Service
7.3
Cleanliness
5.1
Vibe
4.9
Room
4.5
Value for money
4.2
Comfort
3.8
Amenities
3.0
Location
9.1
Service
7.3
Room
4.8
Comfort
4.0
5.1 OK
Pros: Majority of the luxuries were fine except for several key items were a complete failure. The heating system is archaic, loud and blew cold air. Front desk came but was not able to resolve the issue and their engineer was off that evening. It was a major problem because it was in the dead of winter and slept in the room in 30°F temperature or so. We survived the evening with four layers of blankets.
Secondly the toilet cover was broken.
And lastly the coffee pot machine wasn't working properly.
Cons:
4.8 OK
Pros:
Cons: There were young teenage boys partying in the room next to mine until 3am, so I was unable to sleep until 3am. I called the front desk to complain around 11pm but the problem was not fixed. I would expect a hotel at this price point to have better sound proofing or better management.
10.0 Excellent
Pros: Location
Cons:
7.4 Good
Pros: great location. great price.
Cons: key cards kept becoming non-functional
9.1 Excellent
Pros: The staff was friendly, room was clean and quiet (we asked for a quiet room) and location can't be beat. We will be staying at Villa Florence again!
Cons: The only issue was that the a/c unit seemed a little undersized, but just barely for the time we were there. We didn't need it the second night.
For any facilities guys reading this... The air flow from the unit seems to be restricted quite a bit from the cover that "protects" the unit inside the room. Based on the design its probably loosing up to 50% of its air flow. You might consider cutting out the area in front of the vents. Yeah, I know, I'm a mechanical nerd, but we had a nice stay. 8-)
4.8 OK
Pros: Close to Union Square, tons of great shops and restaurants.
Cons: HIDDEN FEES! Parking is $75/day ($36/day just down the street), they tried to charge me all kinds of "convience fees" at check out with out telling me. If you pay on here, make sure to check your credit card.
Our room was on the Powell Street and the windows did not block out any sounds. Car horns, yelling, music, etc. all night. The "curtains" did not close, and the wooden blinds let in plenty of light.
8.2 Excellent
Pros: The location was great. Close to Powell station which made it easy to get to the hotel using BART. Union square was a block away and the turnaround for the cable car was a couple blocks away too.
Cons: At the time of our stay the hotel lobby and restaurant were under renovation.
8.0 Excellent
Pros: It's close to Union Square, shopping centers, restaurants and walking distance to Moscone Center.
Cons:
8.0 Excellent
Pros: Location, staff great.
Cons: Upon check-out, got stuck with an additional $38 surcharge never mentioned at booking or check-in, stayed here before and never charged, probably won't return now.
4.0 OK
Pros: Location
Cons: Room was super tiny & bathrooms were totally tiny
5.1 OK
Pros:
Cons: They didnt have my reservation when I already paid. They weren't apologetic. They didnt refund me.
7.1 Good
Pros: Great location in the heart of Union Square. Easy access to the cable cars. Nice coffee/pastry bar in lobby. Newly remodeled rooms were comfortable and good looking.
Cons: Valet is EXCRUCIATINGLY slow. We waited over 40 minutes to get our car. Apparently the bell boy is the valet too.
We found our newly renovated room had a shower that didn't drain. When we called, we were told they would have to move us because the was no maintenance guy on site. Moved to a different room; no view but working shower.
The next morning at check out we found out someone was in our room late (past 11pm) working on the shower. Not great for the in-laws who were stuck in the room next to our old room. Paper thin walls. Very disturbing.
Tucked in a charming landmark dating back to 1908, Villa Florence is an Italian-inspired oasis of hospitality in the heart of bustling San Francisco. Just steps from Union Square and the Powell Street Cable Car Line, this 189-room boutique retreat delivers the quintessential San Francisco experience. From the moment of arrival, guests are captivated by “The Lady In the Lobby,” an awe-inspiring portrait that anchors the hotel’s Renaissance sensibility and inspires guests’ love affair with San Francisco. Understated and elegant, this modern urban oasis captures its namesake city’s very essence, in details large and small.
Downtown San Francisco Hotel Close to Everything Positioned in the exciting SoMa district, Holiday Inn® San Francisco Civic Center is minutes away from the city’s most popular attractions! Enjoy the convenience of this City by the Bay hotel! Whether in town for business or leisure, you’ll enjoy quick access to City Hall, the Moscone Convention Center, or visiting the Golden Gate Bridge, Fisherman’s Wharf or the Orpheum Theatre. Guests enjoy free Wi-Fi access, an outdoor, heated pool and sundeck.
Overall 7.3 Good
Based on 1,103 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
Excellent
8.5
Pros: Parking garage is $45
Good
7.7
Pros: Cleanliness and comfortable beds. Friendly staff. Nice view of the city. Close to BART and muni.
Excellent
10.0
Pros: Staff was very friendly and helpful.
OK
5.4
Pros: The staff and restaurant were excellent
OK
4.0
Good
7.1
Pros: Rooms are clean, communal areas are clean. But its a basic stay, good for if you need to be in the area and do not require more than a comfortable bed.
Good
6.5
Pros: Location is close to mass transit. Staff is very friendly and extremely helpful without doubt. Dark curtains in room were quite helpful. Coffee maker worked well.
Good
6.0
Pros: Typical chain hotel amenities, and comfy bed. Good location.
Good
6.0
Good
6.0
Pros: Room had at least two flies at all times. Sheets may may not have been changed. Restaurant food was like pay x4 the price of Denny's but the same quality
OK
4.5
Pros: Rooms looked fairly newly renovated.
Good
6.6
Pros: Staff was excellent.
Details
Reviews
Overall 7.3 Good
Based on 1,103 reviews
Cleanliness
8.9
Service
8.1
WiFi
7.8
Location
7.0
Room
6.7
Bar and Beverages
6.0
Food
5.2
Breakfast
4.6
Value for money
4.4
Wellness Area
3.1
Cleanliness
9.1
Service
8.3
Location
7.1
Room
6.3
Comfort
5.9
Value for money
4.0
Cleanliness
8.9
Service
8.3
Location
6.7
Room
6.3
Amenities
5.2
Service
8.4
Room
6.0
8.5 Excellent
Pros: Parking garage is $45
Cons: Small restroom and no fridge
7.7 Good
Pros: Cleanliness and comfortable beds. Friendly staff. Nice view of the city. Close to BART and muni.
Cons: No refrigerator and microwave in room. Homeless people near the area.
10.0 Excellent
Pros: Staff was very friendly and helpful.
Cons:
5.4 OK
Pros: The staff and restaurant were excellent
Cons: Being a guest and having to pay extra for parking. Makes staying in the city to expensive because you don't really want to walk anywhere in that area at night
4.0 OK
Pros:
Cons: Increased price at booking by 15%. Quoted price $135/night became $220 after increase, taxes, and enormous $42 parking fee. Tried to cancel, they wouldn't allow that.
7.1 Good
Pros: Rooms are clean, communal areas are clean. But its a basic stay, good for if you need to be in the area and do not require more than a comfortable bed.
Cons: Location not ideal. Far from downtown. Room was made daily, though we expressed that an attendant should not enter the room (not a big deal).
6.5 Good
Pros: Location is close to mass transit. Staff is very friendly and extremely helpful without doubt. Dark curtains in room were quite helpful. Coffee maker worked well.
Cons: No refrigerator, no microwave, no kleenex in bathroom. Room had cobwebs near the ceiling. Very expensive parking. Homeless people near the hotel made us feel unsafe. TV remote was mismatched, so most of the functionality on the TV could not be used because remote didn't have a way to access them. Bathroom door didn't lock. A/C made a lot of noise, definitely need ear plugs for sleeping.
6.0 Good
Pros: Typical chain hotel amenities, and comfy bed. Good location.
Cons: Housekeeping came in the room at 7am to me pushing them out saying come back later. If she had it her way she'd clean around me and make me into the sheets go get her job done. Hidden fees. Add $100 extra to your bill for "taxes and other costs". Parking is $50 a night
6.0 Good
Pros:
Cons: ThemIss come into your room even when the privacy sign is in. She didnt eve knock just barged right in! Not comforting if your trying to leave your room at all while on vacation.
6.0 Good
Pros: Room had at least two flies at all times. Sheets may may not have been changed. Restaurant food was like pay x4 the price of Denny's but the same quality
Cons:
4.5 OK
Pros: Rooms looked fairly newly renovated.
Cons: Homeless receive free services next door so they're everywhere and they're aggressive. NOT a place I'd bring a family to stay if enjoying SF.
6.6 Good
Pros: Staff was excellent.
Cons: Area of the hotel. Not an area I would walk around.
Downtown San Francisco Hotel Close to Everything Positioned in the exciting SoMa district, Holiday Inn® San Francisco Civic Center is minutes away from the city’s most popular attractions! Enjoy the convenience of this City by the Bay hotel! Whether in town for business or leisure, you’ll enjoy quick access to City Hall, the Moscone Convention Center, or visiting the Golden Gate Bridge, Fisherman’s Wharf or the Orpheum Theatre. Guests enjoy free Wi-Fi access, an outdoor, heated pool and sundeck.
Formerly known as Hotel Mark Twain = now Tilden Hotel This timeless boutique hotel blends effortless styles and textures with clean urban design and modern amenities. As lively as the neighborhood that surrounds it; the Tilden Hotel welcomes travelers seeking to stay for work; pleasure; or both. The Tilden pays homage to the past; present; and future of this unique neighborhood; through clean design and uncomplicated class. With an unassuming presence defined by organic aesthetic choices; this stylish hotel offers open spaces that promote creativity and comfort.
Overall 7.0 Good
Based on 1,341 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
10.0
Pros: Great bar
Excellent
10.0
Pros: The staff was quite helpful and also let me leave my bag for the days whilst I was gone. I would highly recommend it and will plan on staying there next time I am in town!
Excellent
8.5
Pros: Saw many complaints about the location but it was a great area within walking distance of Union Square, Chinatown and other locations to get to via public transportation and lyft. The staff (from the front desk to the maintenance) was all incredibly helpful and kind. If you want to stay around Union Square, this is the place to do it!
Good
6.8
Pros: Nothing special, but nothing wrong with the place. Clean room, nice beds, and friendly staff.
Excellent
10.0
Pros: very cleanly and has a cool atmosphere. Close to really good food and some cool places.
OK
4.5
Pros: If you know which streets to skip, the location is good
Good
6.8
Pros: I liked the location was close to many top tourist attractions. Staff was exceptional.
OK
5.7
Pros: Location & front desk personnel were friendly & helpful.
Excellent
9.1
Pros: I liked everything about the hotel itself! The location was pretty convenient and accessible to public transportation.
Good
7.7
Pros: -Excellent Location with easy access to multiple neighborhoods, felt a bit grimy but not unsafe
-Decent Sized Rooms
-Extremely Comfortable Beds, Slept really Well
-Friendly Staff
Excellent
8.0
Pros: Quaint and charming architecture and modern decor throughout.
Front desk staff was very nice, the girls gave me tips on using Uber and a coupon code for my first ride. They also alerted me to the fact that the church down the street double parks on the street and blocks you in.
Comfortable bed
Good neighborhood for walking if you like to shop as it is very close to Union Square.
I was lucky and scored a parking space right outside the front door and only had to pay one hour at the meter on Saturday (Sunday was free)
Good
6.3
Pros: The rooms were small but nice. It suited our needs and there were recent renovations.
Details
Reviews
Overall 7.0 Good
Based on 1,341 reviews
Service
8.2
WiFi
8.0
Location
7.7
Value for money
4.8
Room
4.5
Breakfast
3.9
Amenities
3.6
Comfort
2.9
Wellness Area
2.0
Service
8.2
Location
7.6
Value for money
4.8
Room
4.3
Breakfast
3.6
Amenities
3.2
Comfort
3.0
Service
8.5
Location
7.5
Value for money
4.5
Breakfast
3.7
Room
3.6
Amenities
3.3
Comfort
2.3
Location
8.1
Service
8.1
Cleanliness
7.3
Vibe
5.9
Value for money
5.2
Room
3.9
Amenities
3.7
Comfort
3.0
Service
8.1
Location
8.0
Value for money
4.6
Room
3.9
Amenities
3.5
Comfort
2.9
10.0 Excellent
Pros: Great bar
Cons:
10.0 Excellent
Pros: The staff was quite helpful and also let me leave my bag for the days whilst I was gone. I would highly recommend it and will plan on staying there next time I am in town!
Cons:
8.5 Excellent
Pros: Saw many complaints about the location but it was a great area within walking distance of Union Square, Chinatown and other locations to get to via public transportation and lyft. The staff (from the front desk to the maintenance) was all incredibly helpful and kind. If you want to stay around Union Square, this is the place to do it!
Cons: The elevator was a bit small and the closet didn't have a light in it so it was a bit hard to see in there. Additionally, when windows were open due to sleep temperature, it was a little loud despite choosing a "quiet room." Otherwise, we loved it!
6.8 Good
Pros: Nothing special, but nothing wrong with the place. Clean room, nice beds, and friendly staff.
Cons: Thin walls and floors allow you to hear your neighbors conversations and bowel movements.
10.0 Excellent
Pros: very cleanly and has a cool atmosphere. Close to really good food and some cool places.
Cons:
4.5 OK
Pros: If you know which streets to skip, the location is good
Cons: Too many homeless in the area. Remodeling made it dirty. The images are false advertising
6.8 Good
Pros: I liked the location was close to many top tourist attractions. Staff was exceptional.
Cons: Did not like the neighborhood and noise from the streets.
5.7 OK
Pros: Location & front desk personnel were friendly & helpful.
Cons: 8th floor had a bad order. It was very loud. Thought room should have had fridge & a complimentary breakfast with stay!
9.1 Excellent
Pros: I liked everything about the hotel itself! The location was pretty convenient and accessible to public transportation.
Cons: I did not like the fact that there was no hotel parking. We had to pay for overnight parking and the total came out to $95 for 2 nights.
7.7 Good
Pros: -Excellent Location with easy access to multiple neighborhoods, felt a bit grimy but not unsafe
-Decent Sized Rooms
-Extremely Comfortable Beds, Slept really Well
-Friendly Staff
Cons: -Bathroom Sink Drained Slowly
-No view from the room
-Amenity fee--didn't seem to get any value for it
-Only one tiny elevator, had to wait for a while at times
-Restaurant/Bar is closed on Sundays
8.0 Excellent
Pros: Quaint and charming architecture and modern decor throughout.
Front desk staff was very nice, the girls gave me tips on using Uber and a coupon code for my first ride. They also alerted me to the fact that the church down the street double parks on the street and blocks you in.
Comfortable bed
Good neighborhood for walking if you like to shop as it is very close to Union Square.
I was lucky and scored a parking space right outside the front door and only had to pay one hour at the meter on Saturday (Sunday was free)
Cons: Street noise was substantial, but this is downtown SF after all so it wasn't unexpected. Just bring earplugs.
Bathroom was very tiny and a little cramped, but made up for it in charm. Nice big and deep bathtub helped.
6.3 Good
Pros: The rooms were small but nice. It suited our needs and there were recent renovations.
Cons: The staff was very rude when checking out. There was miscommunication when talking about parking fees. The signs they have are misleading and she was being a "b" when talking to us. I would not go back just because of her.
Formerly known as Hotel Mark Twain = now Tilden Hotel This timeless boutique hotel blends effortless styles and textures with clean urban design and modern amenities. As lively as the neighborhood that surrounds it; the Tilden Hotel welcomes travelers seeking to stay for work; pleasure; or both. The Tilden pays homage to the past; present; and future of this unique neighborhood; through clean design and uncomplicated class. With an unassuming presence defined by organic aesthetic choices; this stylish hotel offers open spaces that promote creativity and comfort.
A stay at Dakota Hotel places you in the heart of San Francisco, within a 15-minute walk of Westfield San Francisco Centre and San Francisco Museum of Modern Art. Featured amenities include a computer station, an elevator (lift), and coffee/tea in a common area.
Overall 7.0 Good
Based on 332 reviews
All reviews
- All reviews
- Solo
- Couples
Mediocre
2.0
Pros: The staff was somewhat easy to talk to
Details
Reviews
Overall 7.0 Good
Based on 332 reviews
Location
9.4
Service
8.8
Food
8.4
Breakfast
8.2
Value for money
5.6
Room
4.5
Amenities
2.6
Vibe
2.5
Service
9.0
Room
4.3
Comfort
4.5
Room
4.1
2.0 Mediocre
Pros: The staff was somewhat easy to talk to
Cons: This is a hostel not a hotel
I was not given a refund even though I checked out 2 days before my original checkout date
I was supposed to have a single room, instead I was given a dorm room
The room smelled awful
And the other people there seemed to have been living there.
A stay at Dakota Hotel places you in the heart of San Francisco, within a 15-minute walk of Westfield San Francisco Centre and San Francisco Museum of Modern Art. Featured amenities include a computer station, an elevator (lift), and coffee/tea in a common area.
With a stay at Hotel Whitcomb, you'll be centrally located in San Francisco, just a 4-minute walk from Asian Art Museum of San Francisco and 6 minutes by foot from Louise Davies Symphony Hall. Featured amenities include a computer station, express check-in, and express check-out. Planning an event in San Francisco? This hotel has 6,300 square feet (1 square meters) of space consisting of conference space and meeting rooms.
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Overall 6.3 Good
Based on 4,801 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Mediocre
2.2
Mediocre
3.7
Good
7.7
Pros: Well restored historic building. Room was clean with nice touches of quality. Friendly service
OK
5.1
Pros: Staff was friendly and room was clean on the one day I three they actually cleaned it.
Good
6.0
Pros: Staff, cleanliness, location
Excellent
8.8
Pros: Friendly staff
Excellent
8.0
Pros: Interesting architecture. The internal restaurant was able to serve a really nice dinner and service was first rate!
Good
6.0
Pros: I liked that it was simple and clean.
Mediocre
2.0
Pros: Nothing, I can't even say location because anywhere in SF is easily accessible via taxi.
OK
4.0
Pros: It was a room with a bed
Mediocre
3.7
Pros: The location is close to restaurants and the mall. Some bathrooms in the rooms were recently renovated.
OK
4.0
Pros: Almost nothing. The lobby was pretty I guess. A few members of the staff made it bearable.
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Details
Reviews
Overall 6.3 Good
Based on 4,801 reviews
Location
7.4
Service
6.3
Bar and Beverages
6.1
Value for money
5.7
Vibe
5.4
Cleanliness
5.0
Amenities
4.7
Room
4.3
WiFi
3.7
Comfort
3.4
Breakfast
3.2
Wellness Area
2.4
Location
7.0
Service
6.4
Value for money
5.6
Cleanliness
5.1
Vibe
4.9
Amenities
4.5
Room
3.7
Breakfast
2.9
Comfort
2.9
WiFi
2.5
Location
7.5
Service
6.4
Value for money
5.5
Cleanliness
4.6
Vibe
4.6
Amenities
4.2
Room
3.5
Breakfast
3.4
Comfort
3.4
WiFi
2.5
Location
7.0
Service
6.0
Value for money
5.8
Cleanliness
5.3
Amenities
4.4
Vibe
4.3
Room
3.8
Comfort
3.1
Wellness Area
2.1
WiFi
2.1
Location
7.6
Service
6.4
Value for money
5.7
Cleanliness
5.0
Amenities
4.5
Vibe
4.4
Room
3.8
Comfort
3.7
WiFi
2.5
2.2 Mediocre
Pros:
Cons: No wifi. Gave us a single instead of a double room. Very limited TV channels. Loud...very very loud. Extremely thin walls. I heard the ppl down the hall sneeze as if they were in my room. Staff wasn't very accommodating. Slow and small elevators. Overall, I would never stay here again.
3.7 Mediocre
Pros:
Cons: Booked through priceline, and received a handicapped room
7.7 Good
Pros: Well restored historic building. Room was clean with nice touches of quality. Friendly service
Cons: Registration desk/area decor a bit drab and depressing.
5.1 OK
Pros: Staff was friendly and room was clean on the one day I three they actually cleaned it.
Cons: Was in the ghetto surrounded by hopeless people with knives who threatened to stab us.
6.0 Good
Pros: Staff, cleanliness, location
Cons: The heater was insufficient.
8.8 Excellent
Pros: Friendly staff
Cons: Furniture and carpets a bit worn
8.0 Excellent
Pros: Interesting architecture. The internal restaurant was able to serve a really nice dinner and service was first rate!
Cons: Be aware this part of market is at the "edge" of the nicer part of market street.
6.0 Good
Pros: I liked that it was simple and clean.
Cons: No sound proofing. So if you're next to neighbors who are just a bit louder than normal, you would hear them. The place looks out dated. There is no room service. Reception wasn't very approachable. Not very friendly.
2.0 Mediocre
Pros: Nothing, I can't even say location because anywhere in SF is easily accessible via taxi.
Cons: Dirty room, beds you can feel the springs in, poor customer service. Just because a hotel reports its a historic hotel does not mean room remains outdated and uncomfortable.
4.0 OK
Pros: It was a room with a bed
Cons: No coffee, no water, dark room, noisy hallway, expensive
3.7 Mediocre
Pros: The location is close to restaurants and the mall. Some bathrooms in the rooms were recently renovated.
Cons: The bathrooms were small and not very clean. The sheets on one of the beds had blood stains on them. It look a long time to get maid service. The lighting fixtures were dusty. Rooms are overdue for an upgrade. The location is not in the best area of town. There were a lot of homeless people hanging around the hotel.
4.0 OK
Pros: Almost nothing. The lobby was pretty I guess. A few members of the staff made it bearable.
Cons: Incredibly rude manager and staff. Had an issue at check in and was met with aggression and condescension. There is literally nothing that makes this hotel stand out. Also watch out for this Kayak contract, you can end up with no room and no refund if you're not careful. Would not recommend, probably won't be booking through this service for a hotel again.
With a stay at Hotel Whitcomb, you'll be centrally located in San Francisco, just a 4-minute walk from Asian Art Museum of San Francisco and 6 minutes by foot from Louise Davies Symphony Hall. Featured amenities include a computer station, express check-in, and express check-out. Planning an event in San Francisco? This hotel has 6,300 square feet (1 square meters) of space consisting of conference space and meeting rooms.
A stay at Aida Plaza Hotel places you in the heart of San Francisco, within a 10-minute walk of Asian Art Museum of San Francisco and Westfield San Francisco Centre. Featured amenities include a 24-hour front desk, a safe deposit box at the front desk, and coffee/tea in a common area.
Overall 6.1 Good
Based on 1,488 reviews
All reviews
- All reviews
- Couples
- Solo
- Families
Mediocre
2.5
Pros: I stayed here for the Dreamforce Conference for a week. The beds were alright. That's about where the compliments stop.
Excellent
10.0
Pros: Its a awesome place,it is in downtown of San Francisco,so everything is closer.It was nice to stay there
OK
4.0
Pros: the location was great
Mediocre
2.0
Excellent
10.0
Pros: Great location, great staff, very clean hotel.
My mother and I had a lot of fun and thank you guys for the donuts and coffee.
OK
5.1
Pros: Location, and the staff was friendly. There was a slight problem with my reservation and the staff was pretty helpful to fix it.
Good
6.8
Pros: The location is great, but also not so great since the civic center section of SF is right next to the rough Tenderloin section, and Market St always has lots of crazies floating around. I needed to be near the Civic Center and this hotel was perfect, close to BART (literally a station is less than half a block away), and close enough to Caltrain (about a 30 min walk). I did not care for the common bathrooms and showers, nor did I like having to leave my key behind at the front desk every time I left the hotel. The decor is very dated, but that doesn't bother me personally, and they offered donuts and coffee in the mornings.
If you are looking for a place to rest your head, and you are not easily grossed or creeped out this hotel will be a bargain if you need to stay downtown. If you can afford to spend several hundred dollars a night, then you would be better off finding a more luxurious hotel.
Mediocre
2.5
Pros: place was creepy. stayed for four hours. woke up and canceled the rest of the stay. cheap prices but very creepy setting. kinda dirty, rough neighborhood. no bathrooms or shower in room. weird system of turning the key into the office each time you leave. stayed at the good hotel around the corner for a few dollars more.. way better options around.
OK
4.2
Pros: If you don't mind a hotel with bathrooms and showers down the hall, this place will work for you.
Good
7.7
Excellent
10.0
Pros: Love everything
OK
5.6
Pros: Price in San Francisco
Details
Reviews
Overall 6.1 Good
Based on 1,488 reviews
Service
7.6
Location
7.5
Breakfast
4.6
Room
4.6
Cleanliness
3.8
WiFi
3.8
Vibe
3.3
Service
7.9
Location
7.3
Value for money
7.1
Breakfast
4.5
Room
4.3
Cleanliness
3.8
Vibe
2.8
Amenities
2.7
Service
7.8
Location
7.7
Value for money
7.1
Breakfast
4.7
Room
3.7
Cleanliness
3.6
Vibe
2.5
Service
7.7
Location
7.5
Value for money
6.8
Room
3.5
Vibe
2.2
2.5 Mediocre
Pros: I stayed here for the Dreamforce Conference for a week. The beds were alright. That's about where the compliments stop.
Cons: They explained that I was expected to leave my hotel room key at the front desk every time I left, which I found to be odd. When I came back for the key in the evening, all I needed to say was my room number, and they just handed the key over without verifying my identity (I didn't even give my name). One time, I forgot the key in my room when I locked the handle. I went down to the desk and they handed over the entire master key ring (which works on every door in the building) for me to retrieve my key. NOT OK!! The shower closet, which was shared by the entire floor had a tiny shower stall and felt like standing under a garden hose. The window would not lock, nor would the deadbolt, but at this point my expectations were so low I didn't even bother wasting my time to report it. There were bugs in the room. Oh, and on my way out of the hotel the last morning to catch my early flight, the building was locked from the inside with no way to unlock it without a key - good thing the building never caught on fire. I could not recommend this hotel even to an enemy.
10.0 Excellent
Pros: Its a awesome place,it is in downtown of San Francisco,so everything is closer.It was nice to stay there
Cons:
4.0 OK
Pros: the location was great
Cons: Staff was slow, incompetent, and unaccommodating. The rules for the hotel were ridiculous. No guests allowed, or a $30 charge for ONE guest every night. You must leave your keys with the front desk every time you leave the hotel.
They ran up my total, then when I asked for an itemized receipt, they charged me $5 more because they had totaled it wrong. It also took almost half an hour to get the itemized receipt because some slow idiot was making a half-assed word document from scratch for it.
Also the room was tiny, dirty, and the bathroom and shower are seperate closests shared by the entire floor. Don't stay here.
2.0 Mediocre
Pros:
Cons: It's a place for homeless people
10.0 Excellent
Pros: Great location, great staff, very clean hotel.
My mother and I had a lot of fun and thank you guys for the donuts and coffee.
Cons:
5.1 OK
Pros: Location, and the staff was friendly. There was a slight problem with my reservation and the staff was pretty helpful to fix it.
Cons: Shared bathroom, which is REALLY small (only shower, no sink), you have a separate toilet, which is shitty as well, and a small sink in your room. Two separate faucets, and ry uncomfortable. We were four guys is a double bed room. Really tiny, no room for luggage, small beds. It's an OK place if you're staying for one, maximum two nights. Otherwise most definitely find something with at least a private bathroom, despite the slightly higher price.
6.8 Good
Pros: The location is great, but also not so great since the civic center section of SF is right next to the rough Tenderloin section, and Market St always has lots of crazies floating around. I needed to be near the Civic Center and this hotel was perfect, close to BART (literally a station is less than half a block away), and close enough to Caltrain (about a 30 min walk). I did not care for the common bathrooms and showers, nor did I like having to leave my key behind at the front desk every time I left the hotel. The decor is very dated, but that doesn't bother me personally, and they offered donuts and coffee in the mornings.
If you are looking for a place to rest your head, and you are not easily grossed or creeped out this hotel will be a bargain if you need to stay downtown. If you can afford to spend several hundred dollars a night, then you would be better off finding a more luxurious hotel.
Cons:
2.5 Mediocre
Pros: place was creepy. stayed for four hours. woke up and canceled the rest of the stay. cheap prices but very creepy setting. kinda dirty, rough neighborhood. no bathrooms or shower in room. weird system of turning the key into the office each time you leave. stayed at the good hotel around the corner for a few dollars more.. way better options around.
Cons: didn't like a thing other than the old timey record playing in the lobby.
4.2 OK
Pros: If you don't mind a hotel with bathrooms and showers down the hall, this place will work for you.
Cons: I travel a lot, so am not used to seeing bugs in a room. Strange policy to turn in keys to the front desk when you go out actually puts hotel employees and others in lobby on notice that you are gone and room is empty which is a bad idea. the neighborhood is on the edge of the Tenderloin, so a lot of street people outside the hotel.
7.7 Good
Pros:
Cons: They didn't clean my room even when I left on the knock-door the note
10.0 Excellent
Pros: Love everything
Cons:
5.6 OK
Pros: Price in San Francisco
Cons: Small bathroom and shared with all floor
old building and facilities
A stay at Aida Plaza Hotel places you in the heart of San Francisco, within a 10-minute walk of Asian Art Museum of San Francisco and Westfield San Francisco Centre. Featured amenities include a 24-hour front desk, a safe deposit box at the front desk, and coffee/tea in a common area.
A stay at Embassy Hotel places you in the heart of San Francisco, within a 10-minute walk of Asian Art Museum of San Francisco and Louise Davies Symphony Hall. Featured amenities include a computer station, a 24-hour front desk, and multilingual staff. A shuttle from the hotel to the airport is provided for a surcharge (available 24 hours).
Overall 5.8 OK
Based on 810 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
10.0
Pros: We were sight seeing and Bill gave us excellent advise on how to see the city. We had a late flight out of town and we were able to travel around town until early evening and they kept our luggage and arranged for our transportation to the airport.
Excellent
8.0
Pros: The hotel is centrally located near everything. The staff is nice and the facility is kept clean.
Good
7.4
Pros: Walking distance to Symphony and Opera halls as well as the civic center. Staff were very friendly and helpful. Good value. Clean.
Good
6.5
Pros: Good location, good price.
Mediocre
3.7
Pros: They staff was courteous at all times. The windows opened fully and let in a fantastic breeze. The beds were comfy and had blankets with enough heft to be soothing. The extra pillows where easy to find. The bed, nightstand, desk, dresser were beautiful, authentic, intact, and matched vintage pieces that I would have taken home with me and been very proud to display in a guest room. It had a very vintage feel that harkened to old fashioned glamor.
Mediocre
2.0
Pros: Nothing
Mediocre
2.0
Pros: The lobby was tastefully decorated
OK
5.1
Pros: Cheap, in downtown, gated lot for parking
Mediocre
2.8
Pros: The Art Decorated rooms were pretty and esthetically pleasing to the artistic eye, but that's it.
Mediocre
2.8
OK
4.8
OK
5.4
Pros: I liked the location for travel purposes, however the tv in our room did not work. Took a little complaining before we were relocated.
Details
Reviews
Overall 5.8 OK
Based on 810 reviews
WiFi
9.0
Service
6.6
Location
6.3
Value for money
5.3
Vibe
3.9
Room
3.9
Cleanliness
3.6
Breakfast
3.2
Amenities
3.0
Location
6.6
Service
6.4
Cleanliness
3.5
Room
3.3
Amenities
3.3
Vibe
3.3
Comfort
3.2
Service
7.1
Location
6.5
Comfort
3.7
Room
3.6
Vibe
3.3
Amenities
3.1
Service
6.3
Location
6.7
Room
3.8
10.0 Excellent
Pros: We were sight seeing and Bill gave us excellent advise on how to see the city. We had a late flight out of town and we were able to travel around town until early evening and they kept our luggage and arranged for our transportation to the airport.
Cons:
8.0 Excellent
Pros: The hotel is centrally located near everything. The staff is nice and the facility is kept clean.
Cons: No AC; and, we had to sleep with the windows open. While sleeping with the windows open is not bad, we had to put up with the noisy city life.
7.4 Good
Pros: Walking distance to Symphony and Opera halls as well as the civic center. Staff were very friendly and helpful. Good value. Clean.
Cons: It is not in a bad neighborhood but very near a bad neighborhood.
6.5 Good
Pros: Good location, good price.
Cons: Bare bones. You get a room and a bathroom and that's about it. I usually see a room as a place to sleep, so it didn't bother me too much, but I could see how other people might be unhappy. No AC, no coffee machine, small room, old building, old plumbing.
3.7 Mediocre
Pros: They staff was courteous at all times. The windows opened fully and let in a fantastic breeze. The beds were comfy and had blankets with enough heft to be soothing. The extra pillows where easy to find. The bed, nightstand, desk, dresser were beautiful, authentic, intact, and matched vintage pieces that I would have taken home with me and been very proud to display in a guest room. It had a very vintage feel that harkened to old fashioned glamor.
Cons: We got our room key and went to our room to find it still being cleaned. Our reservation was for 3, but only had 2 sets of towels. The shower curtain didn't contain water. The windows didn't have screens. The bedside lamp lacked an outlet, but looked nice on the table. We had to leave early, apparently our walking (quietly, we aren't totally inconsiderate) was too much for the room below us, and she knocked on our door to tell us as much. The steam radiator was less than 6 inches from the head of the bed, it was on full blast, there were no instructions for use anywhere. The space between the edge of the bed and the desk wasn't enough to pass between without turning sideways. The area of town is sketchy at best, but that's my fault for not researching fullly. The was no parking. After paying valet, trying to access the building from the parking lot to get our things was 1) completely un assisted, no bellhop, no trolley, but that also means I didn't have to tip. 2) required walking through the bowels of the building through a contorted, narrow hallway, past the bins, across a lose grate down a sandbagged path into a gated valet lot. They did try to at least disguise the bins with some wonderful displays of jades and succulents that are obviously well tended and treasured by someone. Nothing was intolerable, there's very little the hotel can do about the downtown noise and hustle or the surrounding environment. I might stay there by myself for a thrifty weekend get away if I had plans to only need a place to lay my head, but I wouldn't bring my daughter back there again. Ever.
2.0 Mediocre
Pros: Nothing
Cons: I burnt my leg taking a shower. I was cold. There was no central heating so I took a hot shower. The hotel said hey would refund me one night stay and have not done so. I spoke to bill and Mary and nothing. I'm very upset
2.0 Mediocre
Pros: The lobby was tastefully decorated
Cons: The room has a musky wet dog smell. The source: visable mold on walls and in bathroom. Complained to front desk and was informed 'no refunds' and only other available room was with a TWIN size bed. What hotel has a twin size bed?! Tried that room, same smell but not as strong. Suspicious, I checked around bed and found evidence of bed bugs. Thankfully we had not unpacked. Informed front desk about these health hazards and ended up going to another hotel. I paid two hotels for the same nights stay. Disgusted by the lack of concern by Embassy hotel, especially no refund policy. I hope they use their scam money to decontaminate the hotel
5.1 OK
Pros: Cheap, in downtown, gated lot for parking
Cons: outskirts of rough neighborhood, my family was uncomfortable walking around at night. Staff seemed friendly or aloof, depending on who was there. Elevator works only when all doors on all floors are closed, so you might have to take stairs. $30 parking/night
2.8 Mediocre
Pros: The Art Decorated rooms were pretty and esthetically pleasing to the artistic eye, but that's it.
Cons: Pretty much everything else. Hotel advertises parking, a play structure for kids, air conditioning, a restaurant, and bar and lounge.
Let's start with the play structure. Is it on the same block? Yes. Is it theirs? No. Is it nice? No. Is it una neighborhood you'd want to take your kids to play? Hell no!
Then there's the non existent air conditioning. Hotel doesn't have it. Bathrooms don't even have exhaust fans...
The restaurant? Not theirs either. It's just nearby. And don't get in late because it closes at ten. The bar and lounge is not theirs either. It's just next door. Although the as makes it seems like all of this is part of their hotel. All they have is a cafe open until 2pm.
The worst part is the parking. Add says they have parking. They don't. Here's the best part. They said, "There is a parking area connected to the back of our hotel. But it's not ours and we are not affiliated. It's $35 per night. You can pay that to us here. We have a video camera on it that I can see from OUR front desk. We can open the gate from here for you. And you can walk into the back of our hotel from the parking. Oh, you have an SUV? That will be $45 then for oversized parking." WHAT? ARE YOU KIDDING ME?! That sounds awfully affiliated for non-affiliated. Sure seems like you're charging people $30-45 for overnight parking and pretending its someone else. And it was full of SUVs. We rented three rooms for eight people totalling in the $700-800 range and you seriously wanted an extra$45 to park our damn car?
When we complained about all this, the staff was EXTREMELY rude. After a great deal of arguing, he told us the manager would be in in the morning and we could "take it up with him". Yeah, guess who "wasn't in" when we came down at 9:30? Save yourself a nightmare. DO NOT STAY HERE!!!
2.8 Mediocre
Pros:
Cons: the rooms didn't smell good. There was a lot of noise in the alley and in the next rooms.
4.8 OK
Pros:
Cons: Subway soda left in my room upon arrival.
5.4 OK
Pros: I liked the location for travel purposes, however the tv in our room did not work. Took a little complaining before we were relocated.
Cons:
A stay at Embassy Hotel places you in the heart of San Francisco, within a 10-minute walk of Asian Art Museum of San Francisco and Louise Davies Symphony Hall. Featured amenities include a computer station, a 24-hour front desk, and multilingual staff. A shuttle from the hotel to the airport is provided for a surcharge (available 24 hours).
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