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— SIN
28 Jun — 5 Jul1
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Good to know
Low season | July |
|---|---|
High season | January |
Cheapest flight | $424 |
Average price (return flight) | $2,879 |
Good deal (return flight) | $1,325 |
Good deal one-way | $449 |
Best time to beat the crowds (4% less expensive on average)
Most popular time to fly (15% more expensive on average)
Flight from Christchurch to Singapore Changi
(avg. price over the last 2 weeks)
or less
or less
When to book flights to Changi
Estimated return price
Average price per month
Flight prices as travel date approaches
Top tips for finding cheap flights to Singapore
- Looking for cheap airfare to Singapore? 25% of our users found tickets to Singapore for the following prices or less: From Wellington $449 one-way - $887 round-trip, from Auckland $816 one-way - $1,077 round-trip, from Palmerston North $1,745 round-trip
- Book at least 3 weeks before departure in order to get a below-average price.
- High season is considered to be January, February and December. The cheapest month to fly from New Zealand is February.
- Enter your preferred departure airport and travel dates into the search form above to unlock the latest Singapore flight deals.
- Changi Airport Singapore (SIN) is a major transport hub not just for Singapore, but also Southeast Asia, southern Malaysia and the city of Johor. The airport has four terminals, with the majority of international flights arriving in Terminals 1 and 3.
- If you have a stopover at Brisbane Airport (BNE), which is a common layover destination for flights between New Zealand and Singapore, indulge in some relaxation at the Wellness Spa on Level 3 of the International Terminal. You can purchase a massage that will target your neck, shoulders and back to help reduces tension for A$ 86 (≈NZ$ 90).
- A pharmacy is located on Level 2 of Terminal 3 should you have any pressing medical requirements once you land at Changi Airport Singapore. The pharmacy is situated directly next to the WH Smith store, and across the hallway you can find toilets and a family changing room.
- You can purchase duty free items upon arriving at Changi Airport Singapore. There are stores situated within the Arrival Halls of all four terminals, just before passing customs.
FAQs - booking Singapore flights
Top 5 airlines flying to Singapore Changi
Scores according to KAYAK customer reviews8.4
Air New ZealandOverall score based on 2859 reviews
8.6Boarding
8.3Comfort
8.9Crew
8.5Entertainment
8.1Food
Airline reviews
Pros: "The crew on Air NZ is consistently wonderful. The entertainment and sets for domestic flights are good, but not great. For international flights, their seats and entertainment are excellent."
Pros: "The crew on Air NZ is consistently wonderful. The entertainment and sets for domestic flights are good, but not great. For international flights, their seats and entertainment are excellent."
Pros: "The crew was very hospitable and friendly"
Cons: "Nothing"
Pros: "The corn chips!"
Cons: "The snack were very simple. They don't communicate properly all the different snack options."
Pros: "Lovely, friendly crew!"
Cons: "No seat selection available on line, so stuffed in the back. No place for luggage. No soft drinks on flight. Mexican chips??? What’s that about?"
Cons: "We got off an hour and a half late as there was an audio technical problem."
Pros: "Flying Air NZ is a pleasure. You guys generally do a very good job. Even though the flight left late I was impressed with the Pilot announcement to allow connecting passengers to leave the plane first, and all others remain seated."
Cons: "The flight left late, making it stressful to catch my connecting flight in Auckland."
Cons: "Basic flight with no frills"
Cons: "Entertainment and seat comfort"
Cons: "$80 baggage fees for luggage over 7 kg. I wasn’t aware of high price and luggage weight restriction until I was at airport"
Pros: "None"
Cons: "When I booked this fly, no one tell me check in luggage has to be charged"
Pros: "the staffs and the boarding experienve"
Pros: "Appreciated check in staff who professionally answered our requests re routine steps to process check in. Only regretted that we weren’t aware (perhaps we missed announcement) that my husband who is still recovering from knee surgery was not aware we could have boarded from the forward entrance and avoid the descent and ascent via rear entry."
Pros: "Agents went above and beyond to help. Wish I had names because I was REAL impressed at how much they helped to get our bags checked. My son had purchased my ticket and not bought luggage voucher. They helped me get online and buy voucher. Would recommend airline to anyone traveling in that part of world."
Cons: "It was a very positive experience. No complaints. I will definately fly Air New Zealand when that is an option."
Cons: "The lack of communication with everything from queuing to board, to food allowance."
Pros: "Crew solid n friendly enough"
Cons: "Seats too tight n cramped"
Pros: "Inflight magazine was just the right length for the flight time"
Cons: "Cookie was stale and coffee was nothing special... but that’s typical of all airlines"
Cons: "I was connecting on an International flight on same airline, New Zealand Air, and did not see where I was required to pay for our one checked bags for my wife and I. When I checked in on line I was not notified that I should buy the checked backs online so assumed one bag each was free. Instead we were charged $nz120. This is not acceptable and I would like a refund. Please help on this request. Thank you."
Pros: "The regional flights are nice and quick with no frills or complications. Everyone is in one cabin and you can quickly board using kiosks at the gate."
Cons: "You might want to bring a book on this flight or something as their in-flight video and adverts are all you'll really see in terms of entertainment."
Pros: "Legroom"
Cons: "Late"
Cons: "Bathroom did not work, food was not so tasty"
Pros: "Cabin crew was fantastic! Inflight experience was woderful."
Cons: "Airport personnel were very unhelpful. When I asked them a question, they told me to come back later. I came back at the time they said to and they told me they don’t have time for me. I need to come back another time. I went to another gate agent and she told be to go downstairs to the check in counter for help. That would have taken 2 hours. I called customer service and they answered my question quickly. I just wanted to know if I would be charged a fee to change my flight."
Pros: "Friendly and helpful staff"
Cons: "No WiFi or outlets on aircraft"
Pros: "Attendants were friendly. The agent at the gate rerouted my flight after my initial flight was delayed. She explained she did that so that I could make my international connection in time."
Pros: "The usual "shuttle" flight between chc and akl."
Pros: "Comfy seats, the flight was basically empty so I got my own row. Very nice flight attendants. Pilot kept us updated on timing and storm movement."
Cons: "Flight was delayed twice, seat hadn’t been swept for garbage from the previous flight (wrappers and used tissues in the seat pocket)."
Pros: "Quickest boarding ever - Have hardly seen an airline having people board through the rear entry Super fun safety video All-in-all a great experience"
Pros: "The check-in process was extremely simple and easy. The staff were very friendly and happy to help. They didn't make a huge deal out of small problems, as so many seem to like doing."
Pros: "Very friendly staff, speedy boarding, nice comments from the captain."
Pros: "Flight good. Plane modern model with good entertainment system. Flight crew good."
Cons: "Check in automated systems referring most checking to supervisors. No manual system so supervisors overwhelmed. Chambolic 2 hours."
Pros: "I was very impressed by the entire experience. Boarding and disembarking at front and at rear of plane, good spacing between seats, cookies, entertainment options... and lovely flight crew. Thank you Air NZ!"
Cons: "Nothing I can think of. Very happy with the flight."
Pros: "A little cramped on the domestic flight, but for the hour or so from Christchurch to Auckland, it was acceptable. I was impressed that ANZ did a quick meal service on this short flight. The crew was great - very friendly and efficient."
Cons: "Close quarters between seats."
Pros: "We did not use the food or entertainment"
Pros: "Staff & aircraft were good."
Cons: "Flight was little late but not too bad."
Pros: "Things generally went well on this flight; you never know what you're going to get, and this was successful- all went well!"
Cons: "Wasn't all that bad!"
Pros: "We flew with Air New Zealand a few times during our trip and every flight was absolutely perfect. Staff was nice and helpful, the cabin was comfortable and everything from checking in to walking off the plane was easy."
Pros: "VERY friendly and genuine!"
Cons: "Only one cookie-haha!"
Pros: "everything"
Cons: "nothing"
Pros: "everything"
Cons: "Nothing"
Pros: "Everything, felt safe"
Cons: "Nothing"
Pros: "Unlike the American flights, they actually served a light snack (not pretzels and nuts) and offered complementary wine and beer. The ride was pleasant."
Cons: "For the economy passengers, we had to go down a flight of stairs onto the tarmac and then back up on a portable stairs to get onto the plane. The same was true when we were deboarding the plane. This has more to do with the airports than with Air New Zealand."
Pros: "Cabin crew was excellent"
Cons: "No complaints"
Pros: "Everything was quite nice."
Cons: "Not much"
Pros: "Extra leg room at front of plane."
Cons: "Seats too narrow."
Pros: "Not a problem, anywhere. For a long day, that is appreciated."
Pros: "Awesome crew! Tasty food! Comfy seats!"
Cons: "departed to late .. nearly missed connecting Auck- Hong Kong. Suitcase was left behind .. will receive 498 hrs later .. not good enough"
Pros: "short flight made seats less inportant"
Cons: "not the seats I selected in October"
Pros: "Free cookie!"
Cons: "Using a 777 meant longer check in time and was much longer arrival time and baggage collection. Meant I was stuck in Auckland traffic because of the extra time"
Qantas and Emirates flights were awesome, the timing of dimming lights to encourage sleep was great and the food service and timings were perfect. bathrooms were clean and enough legroom in economy
Everything was perfect
Food was very bad.
Pros: "The Cabin crew was amazing, the ICE entertainment has many options of movies and programs, the flight was smooth to Singapore."
Cons: "Keep the good work."
Pros: "Flight was half full, had the whole row to lie down and sleep in economy class, so had a really comfortable flight"
Cons: "Availability of livesport tv channels"
Pros: "Seat was fine for size of plane and comfortable for a night flight. Food was flavoursome and nice."
Cons: "Had a problem with the two socket headphone Jack as it was not seating correctly so only got sound out of one ear mostly"
Pros: "Great crew and entertainment"
Cons: "Business class seems to have slipped..... A little more cramped and not quite as comfortable.... (might be me getting old"
Pros: "Everything was outstanding"
Cons: "Nothinng really"
Cons: "Be on time. Flight delay was ~3hrs. Flight operated by Fly Dubai and eve though my ticket was with Emirates got charged for coffee and water!!!"
Cons: "Boarding system. Final call on gate and it's to get to 2 more areas."
Pros: "The seat was super comfortable"
Cons: "Overall great experience!!"
Pros: "Food was excellent (Emirates rep helped choose Asian veg per my need description)"
Cons: "Not applicable"
Pros: "-Good legroom -Good seat width -Good recline -OK food -OK lavatory"
Cons: "-Outdated entertainment system -Seat was not very comfortable when compared to other airlines -Could not connect to Wi-Fi due to unintuitiveness -Skysurfers uneligible to connect to Wi-Fi despite being Silver and higher"
Pros: "Good food friendly staff"
Cons: "Boarding took very long and seating was very weird. A lot of people including me were moved around multiple times due to seating problems. Apparently there was no sync between the staff itself and everyone was trying to solve this problem in their own way. However the good part was that they were at least trying to solve the problem! Flight was delayed by about 30 mins due to this chaos."
Pros: "Nice flight sttendents"
Cons: "Seats too small"
Pros: "Loved the spaciuos seats and great leg room. Food superb!"
Cons: "Annoying passenfer who peobably drank too much"
Cons: "Internet on board wws not working"
Pros: "The entertainment system is good"
Cons: "The crew was poor. Didn’t appreciate when requested toilet paper in the toilet, as there was none. Ask for a snack as no food until 5hrs into the flight, crew were impolite and rude. The crew gathered in the gallery and chat among themselves. Very annoyed if you interrupted them, asking for a water."
Pros: "Food"
Cons: "I was sitting in emergency exit so i will not complain of small seats"
Cons: "WiFi never worked"
Pros: "the crew are nice"
Cons: "food limited selection"
Pros: "The in flight crew was friendly and helpful."
Cons: "The seat I have 41A is quite awkward, especially when 41B was a plus size person. The slanting profile of the wall also made it quite claustrophobic. But overall endurance."
Cons: "Electronic entertainment is poor and the whole experience rather depressing no matter how hard the crew tries"
Pros: "Was upgraded to 1st class which was amazing - the only thing I didn't like was it was a night flight and not long enough to enjoy it for longer!"
Pros: "The movie selections, and really nice lighting on board."
Pros: "First time on Emirates. Can definitely see why the company gets such high ratings. Crew very efficient and accommodating. Food was better than I expected. Especially the smoked chicken salad. I would have ordered that in a restaurant actually. The flight was long but not the seat not uncomfortable. Would try them again."
Pros: "Enerttainment"
Cons: "Got moved to right near the galley and crew talked loudly complaining about people, during sleeping time and the light was too bright to sleep. Limited vegan food available. Everything seemed too much trouble for a lot of staff, they were rude and impolite. Delay boarding in singapore."
Pros: "very comprehensive entertainment system"
Cons: "Food quality was a letdown. Crew was very rushed with meal service and did not return to offer drinks once meal service concluded. No ammenity pack for a business flight."
Pros: "Food and drinks"
Pros: "Staff did their best and were polite but ultimately had no solution for the issue"
Cons: "I was unable to get an aisle seat therefore I was stuck in an middle seat. I am rather tall and the man on the window seat was morbidly obese and half of him was sitting on top of me for most of the flight. He also sweated all over me, snoredand snorted for the whole flight. I spent much of the flight standing and now have terrible leg oedema. It was the most uncomfortable flight I've ever been on. the flight was full so there were no reseating options apparently. It was extremely unpleasant."
Pros: "The staff, food, everything! Best flight and airline ever"
Cons: "Nothing!"
Pros: "So nice to still fly on a comfortable seat and with great and friendly service."
Cons: "Staff or what resembles a cabin crew came to ask me to give them Back a water bottle that anther staff gave me earlier ? Asked me to switch off my Movie to fight for a water bottle ? Very unprofessional"
Pros: "Comfortable seat Hostesses were professional and very service oriented - not forgetting your request. Service with a smile Very sooth flight"
Cons: "Nothing"
Pros: "Attentive service, had a special treat for me as it was my birthday."
Pros: "The response and service of Airhostesses are outstanding. I have to mention specially the assistance their supervisor provided to me when I have felt a little breathlessness and her constant attention on me to ensure I am normal and comfortable. Unfortunately I do not remember her name. Thanks to her and her team I felt at home."
Cons: "Vegetarian food would be good if it was less spicy."
Pros: "Excellent entertainment on a comfortable sized tv screen."
Cons: "More beverages would be nicer."
Pros: "I got bumped up to business class. Excellent service"
Cons: "I stayed in line for 4 hours to get checked it."
Cons: "Having to go through twice as arrived in terminal C and departed terminal A What a waste of time"
Cons: "The crew was very impolite."
Pros: "Overall good flight and experience. Service defines EK from others."
Cons: "Boarding a bit disorganized and seats are very cramped up."
Pros: "Barcelona to Dubai flight - the flight attendants were personable, helpful, and very courteous. In-flight service was frequent with many stops to check on the passengers of a very full flight. Wonderful and attentive service, even when juggling such a large number of passengers. I was very impressed with the work ethic of this crew."
Cons: "The flight attendants on the Dubai to Singapore flight were surprisingly unhelpful. It was a mostly empty flight and yet during this flight, there were very infrequent beverage service. When I activated my call flight attendant button, no one stopped by. This included at least 3 different flight attendants passing me, some more than a few times, and not once did anyone stop. After waiting for 10 - 15 minutes, I turned off the light and went to the galley part of the plane, only to find a group of flight attendants socializing. I requested a drink and it was handed to me without the attendant every making eye contact as the attendant still was facing and engaged in their conversation. This is not the first time I have experienced this on an Emirates flight so I think the staff training may need to be reinforced. Business class service on Emirates is quite good. But I fly both Economy and Business class. The experiences in Economy did affect my decision on which airline I generally fly with for business class travel."
Pros: "On that route the plane can be quite empty on the Melbourne-Singapore leg, meaning lots of space to sleep in coach."
Cons: "Food served very fast (I barely had my first bite that they came with coffee and tea and never seen again). Quality of the food was ok."
Pros: "service was excellent and crew was very polite"
Pros: "SERVICE!!!! EXCELLENT!!"
Pros: "Everything was great and the service was really good. The drinks were really nice with many options including a half bottle of red wine."
Cons: "My food took sometime to come back as they ran out of lamb. The clean up service took awhile and my used cups were still on the table. But overall I like the Emirates."
Pros: "Plenty of food provided, and crew is very friendly."
Cons: "When boarding at Brisbane Airport to fly back to Singapore, ground staff at the counter called out the boarding passes allocated from back rows to middle rows to start boarding; thereafter the remaining rows were never called out, so passengers like us holding front to middle row seats and following the rules naturally were left behind, at a disadvantage. In the end when not many passengers were left in the Queue, then we joined Q at the back to board."
Pros: "Nothing"
Cons: "The location of the seats were next to the meals area and it was really noisy right throughout the flight. I couldnt sleep at all. The female staff were grumpy and werent friendly at all. Such an anti-climax flying an A380-800."
Cons: "It’s ridiculous that Cheaptickets (your contracted agent) did not answer the phone to change flights. And when they did answer the phone, charged extortionate change fees above and beyond Qantas fees even during the coronavirus pandemic."
Cons: "Staff only do the minimum they don’t go out of their way to make your experience special, unfortunately if you don’t ask you don’t get"
Pros: "On time. Very efficient staff. More of this please!"
Cons: "Not a lot!"
Pros: "Nothing really."
Cons: "I was stopped at gate check in and taken to one side as the passport control had reported me for being intoxicated. I was injured in the armed forces and have a bit of a balance problem as lost most my hearing. I think drink alcohol any more. I asked for an aisle seat as I'm a big guy but was put on seat E next to a huge fat guy so was unable to sit properly. I couldn't get out of the seat once as he just slept and must of drempt as kept jumping and banging me. I had 1 meal on the over 13hr flight, which I couldn't eat properly as was unable to use the knife & fork due to the huge obese guy next to me. I asked the stewardess to wake me at all meal times. Which she didn't. So missed all the meals and tea/coffee. I was looking forward to the put a too. The London to Singapore flight was a total let down and I expected so much more from Quantus as they have always been top standard before. Overall disgusted in the service."
Pros: "It was a routine flight and everything was OK but not fantastic"
Cons: "Some of the food served was quite bad .... other options were pretty good"
Cons: "The crew were great it was on time and overall fabulous"
Pros: "Everything, I was upgraded to the upper cabin, crews are wonderfully friendly and warm."
Cons: "First aid kit, in case of sudden nose bleed caused by dry air. Other than that, perfect!"
Pros: "Crew were helpful and very nice. However, as first experience flying internationally with Qantas wasn’t positive.. very proud to be Australian but their mechanical faults doesn’t help in customer loyalty."
Cons: "Flight delayed due to mechanical faults for 4 hours. $15 meal voucher is not sufficient to cover the cost of proper meal. Airlines if allocating seats automatically should not put a female in between two males, not a very nice experience. No option to amend seat."
Pros: "Smooth flight, minimal disturbances, crew extremely courteous and helpful!"
Cons: "Food is below average!"
Cons: "Arrival at Terminal 3 at Perth Airport was a real disappointment. It took more than an hour to get through passport control and customs. Woefully understaffed and exhausting after flying from Heathrow and arriving at 11.45pm. Makes me think twice about flying qantas into Perth"
Pros: "crew was very nice"
Cons: "entertainment system malfunction needed a long time to reboot"
Pros: "Crew was great."
Cons: "Leg room was just ok."
Pros: "The view"
Cons: "Poor food and no choice, only given tofu noodles! The general appearance of the plane was dated and worn, needs a refit. It felt more like a cheap budget airline not ‘the spirit of australia’ as branded. The touch screen was so bad that you forced the persons head in front to move when you pressed the screen."
Pros: "Quality of interior"
Cons: "Food"
Pros: "Service good"
Pros: "canin pressure and comfort level was excellent"
Cons: "screens from other seats are bright"
Pros: "It was my first A380 flight, and overall I was disappointed relative to the Dreamliner. Yet it stands out as a positive the way that Qantas has configured business class on the upper deck. It's quite peaceful. The staff was pleasant, but could have been more attentive. It felt like some cared and others did not."
Cons: "I have flown millions of miles with Qantas, but it's been more than 10 years since my last flights. My expectations were high and i the end I only felt "OK" about the experience. The seats are not competitive with other business classes in the sky. I realize that is about to change. I flew Air Canada into Australia, and while my seat was unfortunately broken, the capabilities and overall comfort of their seats is far superior to Qantas. The business class lounge in Sydney had very poor food options in my opinion, and I was quite peckish after having skipped lunch to travel to the airport for a 4pm flight. The food options on the flight were much better, though overall options / taste were just OK."
Pros: "The business class attention, and the quietness of an A380"
Cons: "Old style ‘ pod’ business seats.They are hard to sit , and not private like newer versions Silly extendable pop up tv screens with poor resolution"
Pros: "Smooth boarding Comfortable seat,love the entertainment as I could not sleep. Managed to catch on lots of movies that I have not seen."
Cons: "First stage , food not too crash. Rest fine."
Pros: "Friendly and easy"
Cons: "I found the seat really uncomfortable. My back was hurting well before the end of the flight."
Pros: "All round great experience. All went to plan. A330-200 business class was just right for this short trip."
Pros: "Crew members were attentive and helpful."
Cons: "The seat was too narrow for keg space. Especially when I had someone who seated in front who's big n he has to bend his seat far behind"
Cons: "No options for seat choose which totally rubbish don't like deal with Qantas in future"
Pros: "All the services"
Pros: "Friendly customer service crew, nice amenities kit, and quick boarding."
Pros: "Mobile checkin, e-boarding pass, straight to the gate!"
Cons: "N/a"
Pros: "Cabin crew is friendly. No reschedules or gate changes. Pretty straight forward to catch a plane."
Cons: "First off the planes I flew on were noticeably old."
Pros: "Ok"
Pros: "Entertainment"
Cons: "Flight being delayed so I missed a meeting"
Pros: "Flight was comfortable, in flight entertainment was good, food was good"
Cons: "Nil."
Pros: "prompt checkin, boarding, baggage came out fast"
Cons: "no drinks service prior to meal, seats squashy, don't eat the stir fried noodles they are tragic, entertainment system didn't work properly - again."
Pros: "Crew was amazingly helpful in all my enquiries"
Cons: "All amazing nothing to complain about it"
Pros: "Excellent service. Comfortable seats in economy with good leg room"
Cons: "Poor screen & audio quality on movie system."
Pros: "Thanks Qantas staff members. You all rock! I was seated next to a sick passager and I spoke to crew members from LA to Sydney. They were so understanding and told me to find an empty isle seat like I wanted!! They made my flight to Australia so comfortable! My veggies meals were all on time! Great experience with staff in domestic flights too!!. Flight from Gold Coast to Sydney was excellent. Great service, indeed !!!"
Cons: "N/a"
Pros: "Everything went smoothly, cabin crew were friendly and helpful. Food was tasty, but portion rather small."
Cons: "Didn't like that every time someone nearby used the entertainment - watched a film I think, my film changed."
Pros: "Lots of room plane not full. LUCKY !!!! Crew helpful and pleasant"
Cons: "Took a while for me to figure out audio media system ??"
Pros: "Food was better than expected, recommend qantas to others based on this alone"
Cons: "Qantas safety video was to long... painful to watch. i would love ro see airlines start recycling the waste generated in fliht"
Cons: "tv monitor didn't work well."
Pros: "Excellent"
Pros: "It was a short flight from Wellington to Sydney. There was no food served but beverages and snack."
Cons: "Not much I didn't like"
Pros: "The flight crew were friendly, the flight left on time, food good and cabin clean."
Cons: "Had a jumpy screen for a while and the headsets were a bit sensitive with the sound dropping on and off. The controls were on the top of the arm rest which my husband kept accidentally knocking. Changing channels, turning up the volume etc."
Pros: "Great staff, overall comfortable for a long flight."
Cons: "Our vegetarian meals were bland and repetitive; dinner and breakfast pretty much identical. We received little processed fruit cups both meals, while the others had a nice fresh fruit entree."
Pros: "Great entertainment, food, and beverage service."
Pros: "Nothing"
Cons: "Poor boarding procedure in Melbourne. Delay badly handled, missed important connection. Business class inflight entertainment dos not work!"
Pros: "Crew was very professional. Entertainment was good. Pillows and blankets were availanle when we arrived."
Cons: "We were sporadicaly with water and ice from above. The arm rests were uncomfortable and some were broken. Food was only so so and for international flyers, the menu was not able to be fully understood."
Pros: "Flight delayed"
Cons: "Flight delayed missed connection put on another carrier that flight then delayed arriving 4.5 hours late. Second leg frequent flyer points claim on other leg denied even though original flight qualified. Still chasing Qantas to get points."
Pros: "The design of the storage on the back of the seat in front is very clever and makes a huge difference - e.g. foot rest The entertainment system is very good Food was excellent for plane food"
Pros: "On board staff was friendly. Good entertainment system but that's about it."
Cons: "We were delayed for re-catering reasons. But there was no vegetarian option for the snack (just a chicken sandwich). I also asked for a window seat and the check in counter said it was all full. There were PLENTY of window seats. I don't appreciate being lied to. I usually select seats during online checkin for all my Qantas flights but did not have that option as I only have my mobile and there is no mobile friendly capability on the app/mobile browser. What is the point of the app?!"
Cons: "Movie choices are not as many as Qatar or Emirates business class."
Pros: "Standard stuff. Nothing particularly worth mentioning. Had worse & had better."
Cons: "Food is disgusting. Like warmed up, over-salted baby food. For a 'premium' airline, I would expect more."
Excellent service all staff where very friendly patient and efficient solved a boarding problem for me due to me not being able to access the visa portal for the USA.
The Bula experience
Pros: "A plane I could sleep on...very comfortable!"
Pros: "Friendly attendants; a lot of service available."
Cons: "Movie selection was minimal and mostly outdated; food was small portions and less than interesting choices."
Pros: "Nothing"
Cons: "Seats are uncomfortable. Service was not very kind on either of our Fiji air flights. I honestly will avoid flying with Fiji air in the future—much better airlines to choose from."
Pros: "The aircraft is very new and comfortable! The boarding is orderly and well managed"
Cons: "Free wifi onboard!"
Cons: "350 pound passenger placed next to us in window seat. Passenger took over 1/3 of my wife's seat. Flight was full, no effort made by crew to correct situation."
Pros: "Polite crew"
Cons: "Movie selection"
Pros: "the crew was good."
Cons: "hot as hell during check in outside and it took forever. then the entertainment on the plane which was prehistoric with everyone having to watch the same movie, plus it was a very old movie!"
Pros: "Seat comfortable, we paid extra for emergency exit"
Cons: "The entertainment system for a 5 hour flight was poor quality and for limited time only. Also the quality of the vegetarian meal was average"
Pros: "Crew was amazing!"
Cons: "Checkin and gate crew were amazing! It was hard to hear the announcement on the intercom in Apia. Too sound was not clear and precise."
Pros: "We boarded and left on time, the service was good."
Cons: "The picture on the screen for the movie was very poor, although the selection of movies was really good."
Pros: "Good service, friendly staff, comfortable seats"
Cons: "Boarding in Fiji was hectic, several searches and interruptions in line from staff who had trouble communicating"
Pros: "Very nice crew and stylish pillows"
Cons: "Food was bland"
Pros: "was good service and food was nice"
Pros: "Good flight"
Cons: "Food"
Pros: "Friendly efficient crew. Clean modern Airbus aircraft and no delays."
Cons: "Food was limited and not great."
Pros: "Great food and drink..complimentary on Fiji Airlines. Economy class seats are bigger than all US airlines!"
Cons: "Late to board d in Fiji due to ‘ operational’ reasons? Late arrival into Honolulu. But overall good flight"
Pros: "Economy seats were slightly better than most, but the configuration of the 2 seats was good 2 of us to have our own area. Food was good and unexpected for a 3 hr flight."
Cons: "Movies/TV shows were limited compared to other airlines. I am taller so seating in any economy seat is cramped at best."
Cons: "I arrived in transit from another flight, no representation to make check in. I needed to wait for gate to open before I could check in. then there was no time for the airline to recover my Bag. Do no us this airline in transit"
Pros: "We arrived safely"
Cons: "90 minutes delay without information or appology."
Pros: "Good service and friendly flight attendants. Check-in crew was lenient and accommodating with weight restrictions on luggage. Bula!"
Cons: "The flight was delayed 2 hours. Several people in my group missed their connecting flights"
Pros: "Sorry the flight was cancelled"
Pros: "As above"
Cons: "Breakfast was pretty average"
Pros: "Fantastic crew on board. Great service. Food left a bit to be desired. Entertainment a bit dated but great value for money & extremely punctual"
Pros: "Food, comfort & on board entertainment not the best but for the price of the flight it was well worth it. The flight crew and those on the ground in Nadi were amazing. Fantastic service all round. Don't forget to use the Premier Lounge in Nadi if you're there for a few hours. FJ$100 for full lounge access. It was an absolute pleasure. Best way to get to the USA from NZ."
Pros: "The flight attendants were awesome. Super friendly. Was also a surprise that we received full meals. Would definitely fly again."
Cons: "Planes seemed dated. Video equipment was in overhead bin."
Pros: "Nike complaints good food everything was on time"
Cons: "Everything was fine"
Pros: "The staff was all very nice and I always felt like they were doing their best to help. the situation seemed out of their control. It was nice of the airline to provide hotel and meal vouchers. (The meal vouchers didn't go very far at the Sheraton where all the food is very over priced.)"
Cons: "My flight was delayed 16 hours so I missed my entire trip to Fiji. This is devastating to me and I feel I should be compensated. Fiji Airways didn't notify me of the delay until I was already at the airport checking in so it wasted even more time and money. I bought this ticket because the flight time was convenient. Then it left at 3:55am which is the worst time to leave because I couldn't sleep beforehand and felt awful the whole evening and during the flight and after. To top it off the airline wouldn't check my bag through to my final destination. I was very unhappy with how this occurred."
Pros: "Service was so perfect especially on board,staff are friendly and very helpful"
Cons: "When we get to Fiji entrance was so hot ,no air conditioner staff are so slow and only one staff serve ,people has to wait for long time ,don’t mind waiting but was so hot to wait for long especially with kids"
Pros: "The people were amazingly friendly and the airport was awesome. Really small and unique."
Cons: "Liked everything about it"
Pros: "Very comfortable and the pilot landed the plane perfectly in bad weather! Thank y'all Fiji Airways!"
Cons: "They was a great selection but many seemed old and B-grade."
Pros: "The way we were boarded."
Cons: "Seating was uncomfortable and meals were tasteless"
Pros: "Everything was fantastic,,,to being on tine, to boarding and to service thru out the flight. Five star airline!"
Pros: "movies and tv were cool"
Cons: "Fiji Gold is too sweet, Fiji bitters is much better"
Pros: "Staff and food were great, the flight was also very smooth. I would definitely still fly with Fiji airways, I think the delay just made everything seems worse."
Cons: "We were delayed over 3 hours. The intercom didn't work very well and the entertainment system was pretty much out of order. Also one of the toilet doors wouldn't lock."
Pros: "I like the entertainment options"
Cons: "Crew not careful during food/beverage service. Received a 2nd degree burn from tea accident due to getting spilled on"
Pros: "I like the friendly service, the food is good and.they are very accommodating"
Cons: "The air conditioning is quite extensive so it is rather freezing. And the boarding seems very disorganized"
Cons: "No Tv screens in seat"
Pros: "Great service. Flight attendants are super helpful and nice. The meals are really good too. Small things as movie selection was amazing too. An overall outstanding experience. Vinaka!"
Cons: "It was perfect."
Pros: "crew, service, food"
Cons: "Length of trip"
Pros: "free food and wine and beer"
Cons: "Entertainment was poor with old screens coming down from the ceiling. No choice of movies."
Pros: "As comfortable as an air flight can be. Friendly staff"
Cons: "Flight was very cold. We went through security three times. Limited number of movies and music. Food was not poor quality. Boarding took forever and there were a couple of excuses for the delay given in an unprofessional manner. Overall I would pay extra to take a different airline next time."
Pros: "Flight canceled. Fiji airways told us we would be booked on Qantas instead but the flight wouldn't give us time to make the connection. Ended up flying later,, longer and much more uncomfortable than expected. F Had to take separate seats from family and middle seats, had to spend entire day in Sydney which required us to spend money on a visa and money to eat, had additional stress of then arriving too late and needing to rebook rental car and arranged hotel and make sure elederly parents with special needs were ok health wise. An overall disaster. Never ever a worse experience and I am a world traveler to 68 countries on 6 continents. Will be asking Fiji for full refund plus compensation for having to buy visas and spend day in Sydney."
Cons: "Flight canceled. Fiji airways told us we would be booked on Qantas instead but the flight wouldn't give us time to make the connection. Ended up flying later,, longer and much more uncomfortable than expected. Had to take separate seats from family and middle seats, had to spend entire day in Sydney which required us to spend money on a visa and money to eat, had additional stress of then arriving too late and needing to rebook rental car and arranged hotel and make sure elederly parents with special needs were ok health wise. An overall disaster. Never ever a worse experience and I am a world traveler to 68 countries on 6 continents. Will be asking Fiji for full refund plus compensation for having to buy visas and spend day in Sydney."
Pros: "Staff was very kind."
Cons: "Plane was delayed by 2 hours Leg room was tight for a 10 hour flight Movie options were dated"
Cons: "The only choice of food was curry"
Pros: "Food options were good. Service was great. I think it was a great options with the price I paid."
Cons: "Seats are narrow for some people. It can be uncomfortable if the person in front reclines their seat, since the rows are close together."
Pros: "Easy boarding."
Cons: "The food. The crew can be a little friendlier. They don't seem too happy to work for the company."
Pros: "Nice cabin crew, nice boarding, ontime departure, clean aircraft."
Cons: "Check-in agent at bag drop counter was a sour puss."
Pros: "no amazing crew and no warm and fuzzies"
Cons: "Pre bought meals and wasn't permitted hot chocolate for children. Eventually given and nothing said. On the journey over hot choc offered. Not a big deal. I think you fall down in customer service by not supplying a little like coffee and hot choc and a free snack. Possably will avoid flying Jetstar again. Service is paramount. And no entertainment available because it wasnt a long haul just a short haul though international. Mmmmm no to Jetstar i feel. I own a resort and i know what customer service must feel like."
Cons: "Flight was canceled."
Cons: "They charge a huge amount for checked baggage. I would’ve flown another airline that included check-in baggage for free."
Pros: "Short flight. Good crew"
Cons: "Flight delayed twice. Later Jetstar scheduled flights to the same location left before ours. Luggage damaged beyond repair or use. Wheels broken off, sides smashed. Now have to purchase new and file "proof" paperwork, pictures, etc. Will never fly Jetstar again. The cheaper flight is not worth it."
Pros: "boarding has been delayed however there is poor communication between the staff regarding estimated of delay..."
Cons: "My luggage didn't make it to Wellington, which was disappointing since they now want to charge to have it sent from Auckland."
Pros: "Good seat. Good service."
Cons: "Nothing."
Pros: "Small plane but comfy leg space; friendly crew."
Cons: "Fight was 30 mins late!"
Pros: "Easy check in, bag drop and courteous staff"
Pros: "Easy boarding"
Cons: "No food or water"
Pros: "The crew at check-in was super helpful."
Cons: "The didn't even provide water - they charge $4 for a small bottle."
Cons: "Long delays, unfriendly staff, really uncomfortable seats that barely recline, no food or drinks other than water and no entertainment."
Pros: "Great crew/ boarding/flight in general , on time & efficient staff"
Cons: "The seats need to be wider spaced as my husband is 6 foot & spent the flight with his knees against the back of the seat in front... a little more room please"
Cons: "Was 3 hours late with no reason"
Pros: "The price, the timing of the flights"
Cons: "Cheap thin seats squashed together means you can feel every time the person behind you moves. There were people yelling at each other because they were getting so annoyed by it."
Pros: "on time in time clean air craft great crew, on top of all was the experience of the Pilot, the take off and landing was so smooth"
Pros: "Once we were seated and lift off was timely the flight uneventful as one can only hope for. The food was not outstanding but the chicken salad was better than most airline food and was a nice portion to tide us over for a long day after landing."
Cons: "The staff was lacking in personality and consideration. While well groomed and that plastered on smile was there the actual attention was missing the mark. I went to use the toilet before the flight and stood for several minutes waiting as the occupied sign was engaged. I was passed by staff three times before informed that the toilet is unvaivable until in the air. Really! So why did you squeeze past me 3 times without telling me this detail?"
Pros: "Arriving on time"
Cons: "This airline makes the ticketing process very vague as far as bagge goes. If you happen to miss the add bags button when you buy the ticket, they charge you unreasonable exorbitant prices at the airport. For my $75 ticket, I had to pay $350 at the airport for my luggage. I would have just cancelled my flight but unfortunately I had a wedding to get to."
Pros: "Italy a okay flight"
Cons: "Don't have WiFi connection"
Pros: "Seat in the front"
Cons: "First and early used Auto kiosks check in Auckland Domestic Airport, the Jetstar computer get me a last seats on the flight!?"
Pros: "I wasnt hungry"
Cons: "I declined as i wasnt hungry or yhisty"
Pros: "Nothing"
Cons: "Service"
Pros: "It was all on time. A good flight."
Pros: "First time flyer very good"
Pros: "On time departure/arrival"
Pros: "All very straightforward from boarding to landing. Pleasant and helpful crew. As comfortable as could be for a small plane."
Cons: "No entertainment available - although flight was only an hour so not really a big deal"
Cons: "Poor/no communication when flights were delayed, then cancelled, then delayed, then cancelled again! Resulted in waiting at the airport until after 12pm and very little of any sleep."
Pros: "We arrived safe. They didn't charge me to use the overhead bin."
Cons: "The airplane was dirty. Our seats did not recline. The check in and boarding process had lots of lines that could have been avoided"
Pros: "Nothing from special services and checkin"
Cons: "We had 8 flights booked and requested 2 wheel chairs and 1 checked bag for each passenger for each flight. We had no problem with other airlines. We were told by the Jetstar employee on the flight from from Auckland that there was no checked baggsge requested Not likely from our end because we had 8 flights in a 3 week period. We had our bags weighed at special services and was told we were limited to 15 kg for a checked bag. One bag supposedly weighed on that scale 17.6 kg but the same bag showed it weighed 13.9 kg when we checked it in. We were forced to pay $70 per bag for a total of $140. We need a refundnd immediately. Funny, on the return trip to Auckland our tickets showed 1 checked bag per passenger and we'were limited to 20 kg per bag on Jetstar. How can an airline operate this way. Your survey is ridiculous because you ask for ratings on nonapplicable items. ."
Pros: "The price, service, punctuality and the excellent service of all personal involved. Excellent service"
Cons: "A little de organized the boarding process but I have to say caused by passengers behavior, in addition some of the passengers didn't follow the luggage rule and nothing happened. I would like to suggest some information during the fligh. Where were be and what could we be seeing during our flight."
Cons: "Jetstar is cheap and terrible. We were charged $160 dollars to check small, carry-on sized bags we had expected to take on board with us. This is 4 times the price on their website; that price is no longer available once you're at check-in. The service was slow and inefficient. Even after checking in online we still had to wait in line to check in at the counter. This took ages since at least 5 or 6 other people were having issues with Jetstar, like us. The flight itself was cramped (I'm a shorter woman and had almost no leg room) and there were no complimentary drinks or snacks for our 4 hour flight. We opted for Jetstar because it's the cheapest option, but ended up having to pay more than we would have for a much nicer flight with another airline."
Pros: "On time. No fuss. No frills. As per expectations."
Cons: "Lower standards for no-frills airlines. Slow check-in at AKL, make sure you arrive 3 hours before departure time."
Pros: "2 hours late"
Cons: "2 hours late, constant 20 min delays until departure no real updates"
Pros: "It was a good flight, good pilot"
Cons: "The flight was delayed It is a 7+ hour flight I think you could offer some snacks and coffee or tea for free At least one good movie for free Every airline I've chosen to fly with does it but Jetstar It was quite disappointing"
Pros: "No issues with boarding"
Cons: "Delayed"
Pros: "Pilot made correct decision to abort approach."
Cons: "No plan to get passengers from Christchurch to Queenstown except bus or rent car, 7 hour drive in middle of the night. Never ride on Jetstar, take a car it's faster."
Pros: "It was the smallest seat to seat depth I've ever experienced on a plane. No big deal to me, but that was the only thing that could be negative. Great price. I don't check bags, typically."
Cons: "This would have been my 4th and final flight with Jetstar. I was allowed to board the 3 previous flights with my luggage without any problems but when I got to the gate to board the plane this 4th time I was refused because of the weight of my luggage which forced me to stay in the Auckland airport for 24 hours. I was given two choices at the gate (after already passing through check in and security), I could either pay $160 or throw away half of my luggage. This was outrageous and unethical as Jetstar offered my two impossible choices. I did not have $160 nor did I seem to have time to sort through half my luggage to throw it away which left me missing my flight. The Jetstar employee, who was as cold as ice, then walked me out where I was told I would have to catch the next flight, the next day, and needed to pay $75 to transfer my ticket and pay the normal fee of $40 to get my luggage checked. AFter sleeping in the airport, the next morning I went to check in only to be told the flight was cancelled due to mechanical issues and was transferred to another airline (Qantas: which was very good! You should use them). I would have been happy to pay the normal fee of $40 at the gate but once they open the gate the fee goes through the roof. This is unethical when it forces a person to not board there flight to another country. DO NOT WASTE YOUR TIME WITH JETSTAR UNLESS YOU HAVE ONLY 7KILOS OF LUGGAGE WHICH IS BASICALLY A BACKPACK."
Pros: "The flight departed and arrived on time which was great for a tight schedule. In fact it arrived a little earlier than scheduled. The cabin crew noted my One World status with a light meal. Preferential boarding from the boarding lounge was OK."
Cons: "No preferential checkin counter, and the staff made me negotiate my own entry to the Premier Lounge in the terminal. Surely the airline can recognise its One World obligations without the hassle I had to put up."
Pros: "For carriers such as jets tar you often have to pay to check a bag but it's not apparent how to do so from the app"
Pros: "Left & arrived on time -AKL to SYD."
Cons: "Not as low cost as advertised. Hidden costs: pay extra to pick a seat. Any seat. No luggage allowance, must pay extra for 1st checked bag. No complimentary drinks, must pay top price for coffee, water, juice. Airline coffee in paper cup. Credit card or debit only. Toilet use might be free... did not ch check."
Pros: "Great electronic boarding procedures, mobile app and website. Friendly, helpful and knowledgeable agents at airports and on-board. Will definitely fly JetStar in the future and highly recommend this airline!"
Pros: "Flight was on time and staff were friendly."
Cons: "They lost our luggage and it took three days to catch up to us. Very frustrating. The luggage was checked because they claimed our carryon luggage was too heavy. Seemed like a money grab to us."
Cons: "Flight 2 hours delayed, which was as long as the flight duration (2 hour flight from Auckland to Queenstown). Charged us $70 per bag at check-in...we were told that because we didn't pre-coordinate our bags online we were being charged extra. Kayak made no mention of this policy when purchasing tickets or in the itinerary provided. The airline worker at the counter said mentioned "yeah this happens to foreigners all the time"...which makes it pretty blatantly a targeting scheme on foreigners who have no choice but to pay the inflated bag fees."
Pros: "Flight canceled. Fiji airways told us we would be booked on Qantas instead but the flight wouldn't give us time to make the connection. Ended up flying later,, longer and much more uncomfortable than expected. Had to take separate seats from family and middle seats, had to spend entire day in Sydney which required us to spend money on a visa and money to eat, had additional stress of then arriving too late and needing to rebook rental car and arranged hotel and make sure elederly parents with special needs were ok health wise. An overall disaster. Never ever a worse experience and I am a world traveler to 68 countries on 6 continents. Will be asking Fiji for full refund plus compensation for having to buy visas and spend day in Sydney."
Cons: "Flight canceled. Fiji airways told us we would be booked on Qantas instead but the flight wouldn't give us time to make the connection. Ended up flying later,, longer and much more uncomfortable than expected. Had to take separate seats from family and middle seats, had to spend entire day in Sydney which required us to spend money on a visa and money to eat, had additional stress of then arriving too late and needing to rebook rental car and arranged hotel and make sure elederly parents with special needs were ok health wise. An overall disaster. Never ever a worse experience and I am a world traveler to 68 countries on 6 continents. Will be asking Fiji for full refund plus compensation for having to buy visas and spend day in Sydney."
Pros: "Nothing good to say - flight was the 1st of the day and already 1hour late!"
Cons: "Badly managed with chaotic organisation"
Pros: "The staff were very warm & professional from the beginning at check in to the end of departing our flight. Would recommend again."
Cons: "You can only purchase food with a debit card or Credit card."
Pros: "Ok"
Cons: "Ok"
Pros: "stunning scenery of the southern alps... which had nothing to do with jetstar."
Cons: "where to begin... 1) $455 in baggage charges. yes, you read that right. 2 tickets cost $150. bags cost $450. absurd. enough said. we were connecting from an international flight, 2 adults and a toddler. it's not like we had an obscene amount of luggage. 2) so i tried to buy an extra seat (we were traveling with our 23-month old son)... buying an extra ticket and baggage allowance with it would have cost $100 less than the baggage charge with 2 tickets. But they would not allow this. 3) they would, however, block the seat next to us for free, so it would remain empty for my son. So we were not allowed to buy it, but they would keep it free for us. 4) we get on the plane, and the seat next to us is not blocked... someone else sits in it. if the plane is full, that makes perfect sense... but the plane wasn't full.. there were 20 empty seats. 5) so my son is unhappy because he wants his own seat, we're crammed into a full row... and there's a completely empty row behind us. So I ask the flight attendant if we can move. She says no, not until after take-off... first person to get there wins. Really? So, thank you but no thank you to jet star. at every opportunity they might have had to make our trip easier... they failed. miserably."
COVID-19 information
Safety measures for airlines flying to Singapore
Airlines flying to Singapore have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Heightened sanitation
Daily cleaning, installation of cabin HEPA filters on flights to Singapore
Mandatory masks
Masks required on board, masks provided on flights to Singapore
Social distancing seating
Middle seats unavailable to book on flights to Singapore
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Waiving of change fees. Search flexible flights to Singapore
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