Daily cleaning, installation of cabin HEPA filters on flights from Auckland to Kuala Lumpur
KLM, Emirates and Malaysia Airlines have all waived their change and cancellation fees on flights from Auckland Intl to Kuala Lumpur Intl. Confirm policies on booking site.
Most visitors from Auckland will not be allowed to enter Kuala Lumpur. Entry restrictions do not apply to Malaysian citizens, resident, diplomats, foreign spouses and dependents of Malaysian citizens, long-term pass holders, and expatriate employees working in essential industries.
Read more about travel restrictions for Kuala Lumpur
Visitors from Auckland will need to quarantine for 14 days upon entering Kuala Lumpur.
Visitors from Auckland must present a negative RT-PCR (NAAT) test taken 72 hours before departing to Kuala Lumpur.
MySafeTravel - Registration Form
Contact tracing App
MyTravel Pass application for entry/exit
Masks: Required in public spaces, enclosed environments and public transportation.
Restaurants: Open with restrictions
There are free shower facilities available on Level 4 of the main terminal, however they only have cold water supply. Unless you’re accustomed to a brisk shower or are in desperate need after you exit your flight, it might be best to wait until you reach your accommodation.
A taxi will take you to the centre of Kuala Lumpur in roughly 50 minutes. On Level 1 and 3 of the main terminal (KLIA) you will find taxi counters in which you can prepay a fixed rate in exchange for a coupon, which drivers will accept as payment. The price of these coupons is RM 74.30 (NZ$ 26.40) approx. and provides you with the security of knowing you won’t be overcharged.
Direct flights cover the 8703 km separating Auckland to Kuala Lumpur in about 14h 25m.
2 direct flights run between Auckland and Kuala Lumpur on a daily basis. On average, there are about 17 departures each week.
The cheapest return flight ticket from Auckland to Kuala Lumpur found by KAYAK users in the last 72 hours was for $2,171 on Cathay Pacific, followed by Singapore Airlines ($2,349). One-way flight deals have also been found from as low as $1,513 on Singapore Airlines and from $1,622 on Malaysia Airlines.
If your flying dates are flexible, you should consider flying to Kuala Lumpur on a Thursday, as we generally find the cheapest rates on that day for this route. On the other hand, Tuesday is the most expensive day to fly from Auckland to Kuala Lumpur. For your return ticket, we recommend flying on a Sunday and avoiding Tuesdays for the best deals.
On your way to Kuala Lumpur, you’ll fly out from Auckland Intl. You’ll be landing at Kuala Lumpur Intl.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Auckland to Kuala Lumpur.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Kuala Lumpur from Auckland is likely to change within 7 days, so travellers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional return ticket. You could then fly to Kuala Lumpur with an airline and back to Auckland with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Kuala Lumpur from Auckland up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "very comfortable seats. on time arrival."
Cons: "the food is not very good."
Cons: "Less new movies and kids movies"
Pros: "crew was nice. not enough space in overhead stow. other passengers bag ate up my legroom"
Cons: "Need to improve the food qyality"
Cons: "Great value ,excellent and friendly service."
Pros: "Service was great and flight landed safe. Korean food was delicious."
Cons: "my travel trip from Kuala Lumpur to Korea and return face critical situation during landing at both airport ( Incheon and KLIA). I WOULD LIKE TO SUGGEST KOREAN AIR HAS TO CHECK YOUR TYRES CONDITIONS BEFORE TAKE OFF. I WILL NOT FLY WITH KOREAN AIRLINE ANYMORE"
Pros: "Punctual take off and landing, attentive crew, excellent entertainment system (Especially for short haul flight). One of the best meals I’ve had in the air too - great that this along with unlimited drinks was free!"
Pros: "The employees were soooo nice and friendly"
Cons: "Wheelchair service"
Pros: "Very good service. Spacious one leg space. Good food. Would love to travel again by Korean airline. Thank you !"
Cons: "Would have loved if some chocolates and cakes kept to eat in the mid of the journey. But no problem. Overall a very good airline. Thank you !"
Cons: "would not accept my confirm check in on line"
Cons: "Attendants were all business, no smiles. Movie selection was limited."
Pros: "We boarded quickly and efficiently. It was a 90 minute flight and they served a sandwich, fruit, salad and water plus juice or soda. Very friendly and efficient flight crew."
Cons: "I have no complaints."
Cons: "No any fruit available snack Lay over is too long!"
Pros: "Excellent service and delicious food and clean."
Cons: "No wifi on board. Not many movies."
Pros: "Sat on the runway for 40 mins with no explanation"
Cons: "Delayed flight"
Pros: "Very professional crew good service"
Cons: "Nothing really pilot couldn't understand him but does it really matter unless is an emergency"
Pros: "I have flown a great many long haul flights and this airline is right up there in the top ranks. Excellent flight crew and comfortable seats."
Pros: "The service"
Cons: "The width of the seats"
Pros: "The movie selections were pretty good and was enough entertainment for the long flight"
Cons: "The flight delay forced us to run from one end of the Incheon Intl Airport to another to catch our connecting flight."
Cons: "Too much plastics - need to be more sustainable."
Pros: "Big screen. Full soda cans. Not too cold. Space for legs"
Pros: "They fixed my vegetarian meal issue by making sure I get it on the next flight."
Cons: "1. They didn't have a vegetarian meal as I had selected while booking my flight. 2. For the 2nd meal, they offered me the extra vegetarian meal they had but it had so much chili powder in it, it was not edible."
Pros: "Very reliable, quick boarding"
Pros: "some area the A/C does not work"
Cons: "I would like to have a vegetarion menu option"
Pros: "The crew was nice and organized, polite, professionals, the airplan was clean. flight was on time too."
Cons: "The food did not include varieties, may be is good for korean people but not good for others, the dishes were plastics and foils which are not good for human consumption after being heated. I missed my flight from seoul to saigon because there was two flights with similar time, one with korea and the other with vietnam air, both with similar time but both are with different concourses , then , the ticket did not indicate the gate number , then the airport information operator directed me to the wrong gate resulting in missing my flight to saigon and being subject to penalties which all are not my mistakes. Please fix your system"
Pros: "Flight attendants"
Cons: "Clean, great service, good food."
Pros: "The plane was clean and the staff was great."
Pros: "Excellent service"
Pros: "First class on flights under 6 hours are short changed, not worth it."
Cons: "Chicken satay was gross"
Pros: "Room and cleanliness. Crews were awesome."
Cons: "Seat cushions very hard and do not give much support. After 12 hours, was very sore."
Pros: "flight out WAS excellent, boarding was quick, attendants were extremely courteous, seats were clean and comfortable, as can be expected, food was disappointing, only because i heard it was very good, entertainment was great, and free. rated flight home GOOD because the attendants seems hurried, all else equal."
Cons: "food was disappointing but better than most american airlines"
Pros: "Staff is so friendly. Amazing legroom in economy, comfy seats. The food was great. They even offered packets with tooth brush and tooth paste. The plane's cleanliness is also stellar. I took a 14.5 hour flight that felt like a 5 hour flight. Korean Air's attention to detail sets the bar for all airlines"
Cons: "Nothing negative what so ever."
Pros: "Amazing service, very polite and professional. The food was very good and the facilities were clean/thoughtful, and the seats fairly spacious and comfortable. Tv screens worked well with good sound. Will fly again!"
Pros: "Service, food, entertainment"
Cons: "Can't choose my own seats"
Pros: "There was enough leg space even though we were couch and the flight attendants were nice. They also fed us regularly and gave out snacks and drinks so this made the 15 hours plane ride more pleasant."
Cons: "It was HOT. We and other passengers told the flight attendants about the heat but nothing really changed. The air circulation was poor and people were sweating on the plane. Because of this, it was stale and smelly. I'm not sure why the circulation on their plane was so poor but it really made the flight more difficult than it should have been."
Pros: "Boarding is systematic, all items in order. The food was nice. Love the leg room space."
Pros: "The service offered was different than my trip to INC from Kona. Which I would rate excellent service. But coming back the crew made it feel inconvenient. I had to wake for others to eat. I was very tired and just wanted to sleep."
Cons: "I had to wake up so person behind me could eat."
Pros: "Leaving notes for missing meals Trying to help til last minute before landing Smiley face"
Pros: "Excellent service by a cabin crew that truly tried to make the passengers comfortable, as a part of their professional ethic."
Pros: "flight attendants were great"
Pros: "I fly a lot of Asian airlines. This was my first time with KE. Overall, I'd say the food was OK, and I'm not particularly choosy. But the flight from Seoul to JFK was just beef and seafood and a Korean Rice Bowl. Pretty limited. If you're a veggie, I'd suggest putting in for a veggie meal."
Pros: "Everything; from initiating reservations, seat assignments, check-in, inflight, etc. Korean Airlines is simply the best!"
Cons: "There wasn't anything that I didn't like."
Pros: "The air hostess is very kind and helpful when she noticed that I was not well and she has offered me a honey lemon drink even I didn't request."
Pros: "There was loads of entertainment during flight , food was great and crew was friendly."
Pros: "Cabin crew's service quality & attitude"
Cons: "delayed flight for 30 min due to the connection at the gate of ICN."
Cons: "I have encountered missing documents before departure in Singapore to KL. The check in crews very helpful, their knowledge to assist me boarding smoothly. My appreciation towards all crews who have helped me this morning ( SQ106) Big THANK YOU to you ALL."
Cons: "More storage space in business"
Pros: "Crew very polite and friendly"
Cons: "Crew forgot to bring me things twice so I had to ask another crew member on both occasions."
Cons: "Its sad to see that only the female flight attendants look after the restrooms, no male attendants were seen doing it on both flights. Disappointing in this day and age this still exists."
Pros: "Food, service"
Cons: "The space"
Cons: "This time Singapore Airlines Staff seem to be not so helpful. Previously they were happy to help with smiling face and approachable immediately. This time in spite of asking for help in the cabin no one turned up even after multiple requests. I could only get help when someone one walks next to me."
Cons: "Nothing comment."
Pros: "The food selection, there is several pre-order meal based on diet or your religion"
Cons: "The seat pitch at least 33""
Pros: "I have bought air ticket a few months in advance. I have paid a lot after changing the flight schedule."
Cons: "I will not buy the air ticket from cheap ticket any more."
Pros: "On time Smooth landing and take off Airport was beautiful, nice clean toilets Lovely and polite staff on board Food was okay Nice range of in-flight entertainment"
Cons: "Air port does not have automatic internet connection We were there for 8 hours with no internet because we had no international roaming to receive the PIN via SMS. The four PINS generated by the counter staff did not work. We all took turn to try to no avail. by then we have walked too far from the counter we could not be bother going back. No airport that I've been to had poor internet service connection like this airport, yet it is supposed to be THE WORLD'S NUMBER ONE AIRLINE. We boarded at 11.30pm, last time we flew with them they gave us supper. Last night they gave us only water. We went to sleep hungry till the morning. Since when they started to operate like those cheap airlines that you have to pay for your food? And the night package did not have eye mask.... how could we sleep... ? Singapore airline could learn from Qtar. Very very disappointed."
Pros: "Generally good Flight was operated by Silk Air"
Cons: "Entertainment score is not meaningful because of the short flight time."
Pros: "personel provided excellent service"
Cons: "food was ok. A faulty entertainment system did make our flight feel longer."
Pros: "Space in economy seat was good. Huge selection of movies. Food was tasty. On flights to Frankfurt, Singapore Airlines may want to keep more sparkling water in stock, as Europeans prefer this to still water."
Cons: "There was a smell in the plane when I first arrived like vomit. It may have been the cleaning supplies."
Pros: "Quick boarding. Great entertainment system Good staff"
Cons: "Not comfortable seats"
Pros: "Easy red eye flight, just slept the whole way"
Cons: "Singapore airline is always awesome. Crew professional and very caring"
Pros: "all of SQ"
Pros: "Staff was polite and accommodating"
Pros: "The main course"
Cons: "Items missing or substituted in the veg but was ok in regular meals. In one veg serving, no salad or dessert was included. Margarine instead of butter for only in the veg meal."
Pros: "Amazing service!"
Pros: "The cabin crew was awesome.. they are for sure the super stars of the company... I wish all of them all the very best for a very bright future"
Cons: "The service of the airlines is impeccable. But the ground staff near check in were not so. I hope they were a little considerate as I was travelling for a family emergency and had to take all my stuff back as I wasn’t sure what date I would return back. I was over weight but wish they had considered a lil as had to pay an other $300 extra.."
Pros: "That the A380 was only 70%full, resulting in me getting three seats to myself. I was able to stretch out and sleep for most of the flight. Food and service were top notch. Better value than Lufthansa or American, for the overall flight experience. You could fly cheaper, but not better, in economy."
Cons: "Though we landed early at JFK, we had a one hour wait on the tarmac until one of the only two gates capable of receiving an A380 opened up."
Pros: "Even though the flight was just 45 mins, the crew were able to pop out a beverages round"
Cons: "Nothing to mention, all was good"
Pros: "New plane"
Cons: "Nothing in particular"
Pros: "smooth service with refreshments"
Cons: "No working seat audio"
Pros: "Efficient, courteous and attractive crew. Good food and drink selection and great entertainment system with large screens."
Pros: "Great service. Really friendly and polite. Lots of current movies and TV shows to watch and provided earbuds with adaptors. Made the experience a lot more pleasant."
Cons: "The seats can be laid bag pretty far and the people in front of me decided to recline for a majority of the 10 hour flight. I wish the chairs either didn't do this or the flight attendants would have said something. I didn't feel like I had the authority to do anything about it. Also it was so warm! I have no idea if there was a fan."
Pros: "Great flight and entertainment options, friendly crew, free wine :)"
Cons: "It is really good experience. All the flight attendants are good"
Pros: "Hard to find lounge for bclass users"
Cons: "Old plane. Old in flight entertainment."
Pros: "Overall just a really great experience."
Cons: "Nothing negative to report."
Pros: "the flight time was quick , by the time you took off you practically were preparing for landing"
Cons: "nothing disappointing"
Pros: "they even addressed me by name"
Pros: "Both ways I had a whole row to myself, great attendants, in flight screens and charging stations at your seat, frequent meals"
Cons: "Clean bathroom trash more often"
Pros: "Consistency of service, efficient"
Cons: "Having to convert chair to bed and vice versa. Prefer one that can just go flat st touch of button"
Pros: "The comfort and food plus drinks."
Cons: "Delay in food distribution, over waiting because of many people but only twogroups of serving crew"
Pros: "I always felt attended to, great customer service, clean and best bang for your buck"
Pros: "Entertainment was awesome. Boarding was fast."
Cons: "Not enough food served (only two meals on a sixteen hour flight) and tasted okay. Crew was not all friendly."
Pros: "Singapore crew are on their feet and working for the entire flight. Great service!"
Pros: "Friendly staff, excellent customer service, great food"
Pros: "It was safe, great staff and service! Entertainment was great and lots of options in food and beverage!"
Pros: "Changed by very helpful ground staff from lousy seats to exit row at no cost."
Cons: "Entertainment interface showing its age."
Pros: "Service is amazing! I loved that airplane had Christmas decorations on the walls and great choices of food and beverages."
Cons: "Plane was delayed and no apologies were made. We had to rush to our connecting flight."
Pros: "Crew staff were excellent. Food was pretty good. Overall trip was flawless including and early arrival. The A350 aircraft feels roomy. Most importantly, given the total duration of the flight, it was a pretty good experience on-board."
Cons: "The seats and especially the hand-rests on the A350 seem very slim and flimsy. The movies choices in the in-flight entertainment were wanting."
Cons: "Older aircraft seats quite hard entertainment on last flight to Copenhagen entertainment was average."
Pros: "I loved the touch of luxury, even sitting in the economy , the hot towels, the good food , attractively prepared , the free wine and the courtesy of all the team. This was my third time flying with Singapore Airlines and I hope not the last time. The big plane flew so quietly, it was a wonderful flight."
Cons: "Like in all airplanes in economy the seats are too close , but when you cannot afford to fly differently it was okay, there was at least leg room."
Pros: "Friendly and approachable cabin crew."
Cons: "Boarding was not good. No clear announcement. No special boarding for star alliance gold member."
Pros: "The food was nice."
Cons: "Emirates should consider stop selling the seat that is just located next to the laboratory. It’s simoly too close to the facility and I could not get good rest at all not to mention about the strange smell."
Pros: "Upgraded to first class!"
Pros: "The staff were very attentive and polite at all times!"
Pros: "comfortable seats and entertainment system"
Cons: "the food wasn't so good and I expected more from an Emirates flight"
Cons: "Not much food to eat."
Pros: "I really liked the leg spacing. It was very comfortable to stretch my legs. Overall it was good. Thank you :)"
Cons: "I felt a little bit more of the nibbles could be included in the 8+ hours flight. Besides that everything was comfortable. Also, the entertainment options can be better."
Pros: "Good flight and on time."
Pros: "great flight service with accommodating staff. in flight entertainment had awesome variety."
Pros: "Boarding was good"
Cons: "Peanuts !! Ban them please"
Pros: "I had plenty of space"
Cons: "There should be more vegetarian options available. Crew were very slow in responding to my requests."
Pros: "Smooth flight"
Cons: "The food"
Pros: "Smooth flight"
Cons: "The food"
Pros: "Could not fault the staff one iota. Incredibly attentive to their customers, graceful and supportive. The supervisor get a special mention as he helped me with eating my meals with a sleeping toddler and even held her for me while I spent a penny. I have never felt more cared for by a group of complete strangers in my life! Thank you. You literally saved my sanity!"
Cons: "Nothing to fault at all on this flight. Food was great, staff were hard working and magical unicorns."
Pros: "My children enjoyed their first flight they were very well spoilt on the flight also the care they took with my mum."
Pros: "The departure & arrival time. A fantastic price that included an excellent meal there and back, 30k luggage quota, entertainment that lasted throughout the duration of the flight. It just seemed seamless and felt like it didn't take that long to get there. I will definitely be catching this flight, every time I return to NZ"
Pros: "Crew were friendly Entertainment was good"
Cons: "My meal was awful the only option for me was raw vegetables in order to have vegetarian and gluten free... It was carrot, cucumber and celery sticks and some fruit. I had the same meal twice it was very sad meal for 17.5 hrs with no snacks offered either. My partner and another man were forgotten as the meal rounds were being done. The crew seemed a little disorganised. The adverts on the entertainment were annoying."
Pros: "Footrest would make the flight just perfect."
Cons: "No footrest. Makes it a little uncomfortable for short people."
Pros: "Consistently good service from emirates crew"
Cons: "Too much meat in the dining options Boarding was slow"
Cons: "Food was not awful and most item not available in Fist Suites"
Pros: "Dinner meal. Seats"
Cons: "Bed, breakfast"
Pros: "I liked that all the families were in a separate area on the plane. Food and drinks on offer good, baggage allowance good and the leg room was good."
Cons: "The delay to get on the flight, hard with a toddler."
Cons: "Peanuts should be replaced with snack crackers as so many people can not eat or come in to contact with peanuts, it’s a health hazard and not healthy. Entertainment on board should have background music"
Pros: "everything was perfect i really enjoy my flight with Emirates i recommend everyone to fly with Emirates best experience ever"
Pros: "I was upgraded to business class. Very nice"
Cons: "Poor service, host lied when queried on arrival documentation to avoid doing anything. Second person we asked was helpful and answered immediately. Plane was two hours late with no explanation or communication. I did not expect such a poor level of service and it my worst experience with emerits."
Pros: "i not sure is emirate crew call switch working or not but many time i push that button but no one reply"
Cons: "crew service"
Cons: "Late boarding. Thought I was flying emirates and turned out to be Qantas. Seats not as comfy. They lost my luggage. Took 2 days to get it back."
Pros: "The food, drinks and entertainment we’re excellent. I also watched the staff caring for another passenger who was frequently summoning them for small requests but the staff was always patient and cheerful with him."
Pros: "Movie choices"
Cons: "Checkin services Staff attitude"
Pros: "I was impressed by the professionalism!"
Cons: "Chinese passengers passing gas!"
Pros: "Great service all round and lovely staff on board! A delight to fly."
Cons: "The boarding process could be more organized and more smoothly."
Pros: "Everything else was good besides the below content."
Cons: "The customer service. After the meals came I pressed my button for assistance and was not attended to at all, there was over an hr before our flight was due to land. I didn't want to move from my seat as the person beside looked busy at work and I didn't know where I would go because I couldn't see any flight attendants anywhere."
Pros: "The plane was wonderful. Even in Economy, the seats were very comfortable with lots of room, both leg and seat. It felt like I was in Business Class of any other airline I've been on."
Cons: "My flight had a luggage limit of 30kg, which sounds good, until you find you pay per kilo, not per piece when you're over."
Pros: "First time flying in double decker plon"
Cons: "I would have been happy to receive points for travel on star alliance"
Pros: "more leg room compare with other carriers, a variety of meals to choose from for special needed people (need to pre book online)"
Cons: "can't find anything to complain with"
Pros: "Friendly crew, excellent entertainment"
Pros: "So comfy... Great service. Wished the flight was longer b"
Pros: "La amabilidad de la tripulación, que sí el menú es completamente vegetariano. No como otras aerolíneas que te ponen manteca, leche para el café..."
Cons: "Todas las veces me cae muy, pero muy mal. Cuando llegó el momento del té o café, me dieron sal en vez de edulcorante. Demasiado condimento. No es comida para un vuelo, es difícil de digerir. Hasta produce síntomas de indigestión."
Pros: "The service for my granddaughters was phenomenal."
Pros: "The crew could not tell if the meal. Is nut free. Management should make sure crew know ingredients of meals. Or caterers should specify to aireline and crew members of meals contents."
Pros: "Economy seats still comfortable"
Pros: "Amenities and food, customer service."
Cons: "Wish that the airline would have told me in advance that I need an Australia transit visa before I went to the airport."
Pros: "Comfortable, friendly crew, and very good food and service."
Cons: "Boarding was disorganized and flight delayed slightly."
Pros: "A passenger was felt sick ( breathing problem?? ) and crew members were very responsive to attend to him, by bringing in O2 bottle etc. Very impressive."
Pros: "Great flight and service"
Pros: "Emirates was the referrer only. The flight was a Qantas flight hence same as any other Qantas flight. The fish dinner choice was over cooked."
Cons: "I like the luggage allowance-- more realistic than other airlines. The attendants were attentive but perhaps a little overdone on the fake smiles except for the main attendant who had the stressed/more straight-faced look for some strange reason. i probably should have been more tuned into the mechanical visual entertainment on board instead. Got to watch two movies which was great!"
Pros: "Also spacious even though the plane was smaller than the NY to Dubai plane."
Cons: "The flight wasn't as nice as the flight from NY to Dubai. I guess it's because the plane was older."
Pros: "Good crew. Great pilots."
Cons: "Food. Seat comfort."
Cons: "Sitting place too small"
Cons: "All services throughout the process need to be improved from the ground to on board"
Pros: "The flight departed and arrived on time."
Cons: "The plane was not the same plane I booked travel on. They changed it, so if it’s the 777 then it is basically widebody short haul seating in business, with a lay flat price! The seats are old and don’t work well. This has been an issue on all the flights I’ve taken between Tokyo and HKG."
Pros: "Been flying CX for years and for some reasons this time all the staff members were excellent. From ground to air crew everyone was well informed, nice and helpful. Another surprise was the vegan meal I ordered. Airplane food in general is disgusting, but this time the vegan meal was delicious."
Cons: "Flying out from JFK is a nightmare, we had to wait for 40 mins on the runway. Not sure if airlines can actually improve that?"
Pros: "Crew, food, entertainment were all very nice. 5 out 5."
Pros: "seat very comfortable"
Cons: "food and inflight entertaitment with very few choices are very poor - flight attendant always on the PA for meaningless message in 3 languages"
Pros: "Comfortable seats and entertainment"
Cons: "Food even for short flights"
Pros: "Very delayed flight that resulted to missed my flight going to davao"
Pros: "The staff being very attentive & prompt , great service"
Cons: "Seats not comfortable for a long haul flights"
Pros: "Liked: moive selection. Hagendazs ice cream. Flight went smooth."
Cons: "My check in bag was lost. Hope to get it back in the next few days."
Cons: "Indian vegetarian meal was not great"
Cons: "The flight was cancelled new departure time is 7:20am"
Pros: "Flight was delayed and the crew were very understanding of the inconvenience and late hour of the new arrival time."
Cons: "Seat was very uncomfortable - struggled to sleep comfortably."
Cons: "I didn't like their foods specially fish & chicken made me nausea"
Pros: "very friendly staff, meals were very good, much to choice in the inflight movies games, etc."
Pros: "The excellent service offered by the Cabin Manager, Amy and her team. They cared about the needs of the passengers in the 15-hr long flight and responded quickly to requests raised by passengers."
Cons: "Worst flight experience ever-"
Pros: "Good crew"
Cons: "Why do people fly with infants?"
Pros: "Overalll the flight was okay and the company crew is very helpful!"
Cons: "The only problem is if you need to go in the first flight at 6am to Hong-Kong.... they will only open the check in at 4:30 and usually you find a big waiting line. You won’t have time to do anything stead check in, go directly to inspection, after to migration to finally go straight ahead to the gate to hopefully have time to enter in the flight... to tide"
Pros: "Food and flight attendants"
Pros: "Flight attendants were very helpful in helping us find storage space for our carry-ons in a crowded plane. Very polite and attentive service."
Cons: "The system was unsatisfied by me, they made my name wrong on The ticket and say that was a flaut to me and I have to bear the extra cost to onboard. I never use it and recommend everybody not to use it anymore."
Pros: "All was good until missed connection"
Cons: "Missed connection due to late arrival. CP switched us to AC. 7 hour layover"
Pros: "Cathy Pacific is always in the top 10 airlines of the world for a reason. The staff and service are top of class."
Cons: "The economy seats could recline a little more and be slightly wider for more comfort."
Pros: "The flight attendants we're so kind and polite. They worked very hard to be helpful to everyone on the plane."
Pros: "- Great entertainment lineup -Attentive staff -Delicious meals"
Cons: "-Lack of aisle space in economy; hard to walk up and down -Seats reclined a bit too far back for the comfort of the person sitting behind..."
Pros: "I guess I can't expect much from what seems to be a low budget airline. The food was OK and the movie selection was excellent. I didn't have any issues with boarding or baggage check in. There was a mix of good and bad flight staff. Sadly, the staff in bad moods were servicing me."
Cons: "PThe bad mood in-flight staff and the uncomfortable seats. During boarding, I asked one of the staff if I can have a window seat because I have motion sickness and aisle seats make me feel ill. She looked at me flustered and said all seats are booked and that I'll be Ok with the aisle seat. On a different CP flight, a different staff was helping a couple switch with other passengers so they can sit next to each other. That would have been nice if they did that for me when I asked for a window seat."
Pros: "All components of the trip were UpTo the expectations"
Pros: "What you'd expect from a Cathay flight. The abundant entertainment options was a pleasant surprise."
Cons: "There was quite a delay, which was a shame."
Pros: "Flight personnel go out of there way to smile and make you feel wanted on this flight and the previous flight enroute to Singapore from Hong Kong. Food was OK, too."
Cons: "Food was worse no snacks at all"
Pros: "Everything was on time, with no hitches or major inconveniences."
Cons: "I prefer the newer planes which include USB ports for charging mobile devices. This one had a power socket instead, which was usable, but only when the tray table was down, which was mildly annoying. First world problem, really."
Cons: "Food was ok and was served very late"
Pros: "Movie selection was fantastic!"
Cons: "Food was good but could be better. Healthier, purer"
Pros: "Comfortable seat , surprisingly good food"
Cons: "bring back Me Before You!"
Pros: "Great crew and nice food. Flight was a little quieter than previous which meant faster service and more space aboard."
Cons: "Nothing - it was a good flight."
Pros: "Flight attendants were great."
Pros: "Everything was great. The crew was polite and helpful throughout my flights. The food was good, tasty and hot! Had some newer movies available."
Pros: "Great service. Nice plane. Flight attendants were attractive"
Pros: "Cathay Pacific is an amazing airline with the best economy service and best in-flight entertainment I've ever encountered. They really make you feel comfortable on lengthy trans-Pacific flights, and their hub in Hong Kong is spectacular."
Pros: "Its a long flight from Hong Kong to LAX. It appears that the crew is so organized that it does not appear to be as brutal as it is."
Cons: "Traveling to and from Jakarta on Cathay Pacific the most challenge i had was not being able to hear the movies. There was something wrong each time. The staff tried to repair it with no success. All and all that is a minor thing. Its also a small thing. I wish passengers wouldn't be such slobs. Even tho the crew comes by often and regularly, people leave a mess behind them. Kinda sad. Its as if some feel they are supposed to treat crew like servants. Your staff as always, don't complain just go about there responsibilities with a smile."
Cons: "Late departure and arrival. Very little legroom."
Cons: "More drink and food choices."
Pros: "It was really cramp"
Cons: "The service and the space of the plane. It was an old cramp plane for such a long ride."
Cons: "Supper was very average , one slice of pizza , that’s it"
Pros: "Comfort & punctuality"
Cons: "All four flights with Malaysia Airlines were delayed, no reasons and no information. Appalling."
Cons: "No entertainment facilities available even in business class"
Cons: "There were no vegan options available. I think that was my fault though because I did not set one up in advance. Would be nice if they offered one anyhow."
Pros: "First time on Malaysian. At least we didn’t disappear. All was okay except for the meal on the flight to Saigon. I’m not one to complain about airline food but the “meal” served was execrable, possibly the worst in 65 years of flying. And no alcohol on an international flight was niggardly in my estimation.. The flight from Penang to KL they had the cheek to serve a tiny cup of fake orange juice. I will avoid Malaysian in the future."
Cons: "Please see what above."
Cons: "I have never had to stay at a hotel overnight because of a missed connection but when I made the reservation I wondered how you would honor the 1 hour layover and not miss. I wondered this before any of your delays. I was assured the connection would wait but not correct and you did miss. If you would have told me at the airport this would happen I would have made other arrangements. Instructions on what to do was quite poor too. As a foreigner to be handed a stack of vouchers without direction on where to go for transportation wasn’t satisfactory."
Cons: "I am more than pleased with the service I received, keep up the work Kind regards Shane"
Pros: "Everything on the plane was fine, and the service was great."
Cons: "Not being delayed on the first leg and missing my connecting flight to Denpasar would have been great."
Pros: "Cool and excellent service."
Pros: "The food"
Cons: "I was given a window seat but without a window. I felt I cannot breath. I saw many empty seats around"
Pros: "The crew was excellent, however I had a very serious problem upon checking in as I DISCOVERED AM NOT ALLOWED A SINGLE KG OF LUGGAGE.THE AIRLINE ASKED ME TO INFORM THE AGENT WHO DID NOT MAKE IT CLEAR WHEN I WAS BUYING THE TICKET.THAT HAS COST ME A LOT OF ANXIETY AND BIG$$"
Cons: "TICKETS ON SALE THAT HAS NOT LUGGAGE MUST BE CLEARLY STATED THAT NO LUGGAGE ALLOWED"
Cons: "It will be nice if there’s choice for vegetarian meal"
Pros: "Comfortable seats"
Pros: "The crew was extremely hospitable, and the food was excellent."
Pros: "Wonderful Crew- friendly, professional, helpful."
Cons: "Been on time departing."
Pros: "Price were amongst the cheapest"
Cons: "Terrible cabin cleaness and rude crew members. Nothing matches the Malaysian hospitality promoted."
Pros: "The crew are friendly and reliable."
Cons: "The food instead of salted peanut, it will be better if bread instead coz some of us got not enough time for meals."
Cons: "It was delayed by 15mins due to heavy rain but it was OK as everything else was on point"
Pros: "Lovely people an caring all the way through."
Cons: "Food Seats cramped"
Pros: "Friendly check in staff, thingking with the customer for aeat options."
Cons: "A very long queue, while only 2 counters were open."
Pros: "Nice thick comfortable blankets. Delicious food."
Pros: "The crew were nice and good entertainment"
Cons: "Got delayed in kuala lumpa for nearly 5 hours with Not many updates fir us to know what’s happening then they left my luggage there and still don’t have it 15 hours later"
Pros: "On-time departure and on-time arrival."
Cons: "Perfect flight"
Cons: "Fight was delayed"
Cons: "Tight seating made it less comfortable than normal, and mechanical issues caused some delays."
Pros: "The food and check in is better flying from HK to KL.."
Cons: "It seems the crew, in most flights, is always grumpy.. rarely I get service with a smile.."
Cons: "* Business lounge was pathetic with NO food, only drink and snack. * Boarding was not efficient and took longer that it should have so had a late take off. * Business class.... Ran out of food!?!?! What the heck! only water available for 6 of 16 seats! Pathetic * Terminals not updated so had to take transfer to another terminal to get my arranged ride."
Pros: "The crew was nice."
Cons: "Two MH flights I took were 1 hour and 2 hours late. The latter resulted in missing connection to BKK and another flight to TPE. I got stuck in Kuala Lumpur for the night and they booked me a resort that was 30-40 min drive from the airport. How are all of these reasonable?!"
Pros: "Food and hospitality"
Pros: "Over all flight experience ok, lack of boarding information and ran out of menu choice but rest ok."
Cons: "Arrived in one piece but my luggage didn't; flew from Auckland to Singapore via KL with a 2 hr layover; how luggage didn't make connecting flight is beyond me; maybe they just lose things"
Cons: "Canceled flights both directions. Poor airport. Long runway times. When told I was notified about the canceled flights, I was issued absolutely no apologies."
Pros: "The first and second flight of the four were on time. The food was surprisingly pretty good- probably some of the best airplane food I've had. Not much variety, but still good. One of the four flights had entertainment, and the movies were of good selection."
Cons: "Planes poorly taken care of inside. First flight back delayed so long, missed our connection. Ended up having to stay in KL, where the hotel they put us in was an hour away from the airport. No direction, terrible communication. The attendant in Bali lied to me, knowingly. I had to miss a day of work due to this. And this all could have been avoided if they would have held the second plane just 30 more minutes."
Pros: "The entertainment, seat spacing"
Cons: "The gate"
Cons: "Our flight was delayed over 3 hours resulting in us missing our connecting flight from Kuala Lumpur to China and then Los Angeles . Malaysia airlines did not apologize or help us with rebooking our flights or offering hotel accommodation. They just left a family of five with no flight, stuck in Malaysia with no options of getting home. . Flight crew had very hard bumpy landing on both legs of flight and maybe they need to go review landing protocol so that we don't have to have a hard rough landing"
Pros: "Despite recent tragedies that led to loss of life and aircraft, the flag carrier of Malaysia seems to be well on the road back to good health and prosperity. This is a win-win situation all 'round. From being re-booked to an earlier flight by their impressive ground staff to excellent in-flight service and airmanship during the ride, the experience was truly one of the nicest airline experiences in recent memory. With improvements at MNL coupled with this fine experience, I now have another option to choose from when traveling by air both within SEA and beyond. Kudos to all."
Cons: "Though not MH's fault, having to queue for nearly 2 hours at KLIA to clear immigration formalities was an extremely rude welcome back here, considering that it took me less than 30 minutes in June to clear formalities at the "Budget Terminal.""
Pros: "Latest informtion about the weither"
Cons: "Flight Costume"
Pros: "The flight surprisingly arrived ahead of schedule :)"
Cons: "The food, at least it was better than the food out of KUL"
Cons: "the online web check-in system was down. Had to queue 2.5hours to be checked in. Due to this, flight was delayed."
Pros: "New aircraft Improved entertainment system More baggage allowance"
Cons: "Tight seat pitch at 30 inches only Poor food"
Pros: "MH389 on 10-Jun'17, cabin crew member (王怡芳), has been very attentive, provide excellent service."
Cons: "Pudong airport ground stuff requested for Singapore identity card; soft copy was presented, both identity and re-entry permit issued by Singapore government. They were not clear, hesitate, call around. By the time they found out what is required, we already spent close to 90 minutes. If it is not due to flight delay, we left with very little time to clear the immigration, security screening and locate where the gate is."
Pros: "Efficient check in"
Pros: "It was a very good flight ."
Pros: "Flight was efficient & comfortable. Crew was friendly & helpful."
Cons: "Sorry to say the flight is always late. From Osaka to KL I had to wait 4 hours to connect to the next flight to Jakarta. Than on the way back from Jakarta to KL the flight was late again I just nearly made it for my connnecting flight to Osaka. Overall it was ok but something must be done for delayed flights."
Pros: "Service excellent"
Pros: "Crew were friendly and professional."
Cons: "Cue to check-in was ridiculous! Employ more staff so that the wait time is comparable to other airlines. Alcohol - why is there no alcohol on the KUL/BKK leg? I thought that this was an international flight."
Pros: "The flight was quick and the service was good."
Cons: "The flight was delayed and arrived almost one hour later than scheduled arrival."
Cons: "The airline lost our backpack raincover and did nothing to help find place a claim"
Airlines flying from Auckland to Kuala Lumpur have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Auckland to Kuala Lumpur
Masks required on board, masks provided on flights from Auckland to Kuala Lumpur
Social distancing seating
Middle seats unavailable to book on flights from Auckland to Kuala Lumpur
Testing for antibodies, testing for symptoms for flights from Auckland to Kuala Lumpur
Waiving of change fees. Search flexible flights from Auckland to Kuala Lumpur