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With a stay at The Balmoral Hotel, you'll be centrally located in Edinburgh, steps from Princes Street and 4 minutes by foot from Scott Monument. Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services.
Overall 9.3 Excellent
Based on 2,737 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
Excellent
10.0
Pros: I used work in this hotel many many years ago, it was a tough job because the manager had very high standards, so many years later to stay as a guest I can see those high standards are still there. It is the kind of hotel where they make all the guests feel they are special and deserve excellent service, it has always been like that, I cannot fault this hotel.
Excellent
10.0
Pros: Impeccable elegance.
Okay
5.0
Pros: The bed was very comfy and the room was lovely very clean
Excellent
10.0
Pros: Zoltan at reception was a star. The restaurant and bar team were efficient and friendly. Rooms were clean and well appointed. Looking forward to our next visit
Excellent
10.0
Pros: The staff were super friendly and helpful, we were given a complimentary hot choc on arrival as we were cold... Thee rooms were spacious, comfortable and homelike. The decor was classic with a modern 007 twist. Just outstanding!
Excellent
8.0
Pros: Location was excellent, staff polite and friendly. Reception accommodated our early arrival to book us in.
Excellent
10.0
Pros: Excellent location, amazingly clean and a luxurious setting
Okay
5.7
Pros: I told them I am severely asthmatic. When I walked into the room I immediately smelled musty old rug that was cleaned at least dozens of times and exhausted its useful life a long time ago. I went back to the front desk and told them needed a different room for medical reasons and willing to pay more. The front desk person and the day manager told me that they did not have availability without any serious they said no without any consideration and force me to sleep in this room where I ended up wheezing all night. They also lied to me that all the rooms were renovated at the same time and were the same. And it turns out that there were at least a few rooms available.
Excellent
9.4
Pros: The Number One was a tremendous experience. The hotel and restaurant staff could not have been better during our stay. I would simply say keep it up!
Excellent
9.6
Pros: Comfortable rooms, attentive staff
Excellent
10.0
Pros: Beautiful historic hotel in the perfect location. The staff could not have done more to be helpful. The room was beautifully decorated and extremely comfortable. The bathroom was spectacular.
Details
Reviews
Overall 9.3 Excellent
Based on 2,737 reviews
Location
9.7
Service
9.4
Pool
9.0
Room
8.5
Amenities
8.1
Food
7.9
Bar
7.8
Wellness
7.6
Breakfast
6.7
WiFi
3.7
Value
3.1
Location
9.7
Service
9.6
Room
8.6
Bar
7.9
Wellness
6.9
Breakfast
6.7
Value
2.8
Location
9.8
Service
9.7
Room
8.5
Breakfast
6.8
Value
2.9
Service
9.3
Vibe
8.0
Food
7.8
Room
7.1
10.0 Excellent
Pros: I used work in this hotel many many years ago, it was a tough job because the manager had very high standards, so many years later to stay as a guest I can see those high standards are still there. It is the kind of hotel where they make all the guests feel they are special and deserve excellent service, it has always been like that, I cannot fault this hotel.
Cons:
10.0 Excellent
Pros: Impeccable elegance.
Cons:
5.0 Okay
Pros: The bed was very comfy and the room was lovely very clean
Cons: The attitude of the staff in the bar very unfriendly. No place to relax in any public area other than if you were buying a drink / meal etc. Intimidating atmosphere you felt you were being watched all the time
10.0 Excellent
Pros: Zoltan at reception was a star. The restaurant and bar team were efficient and friendly. Rooms were clean and well appointed. Looking forward to our next visit
Cons:
10.0 Excellent
Pros: The staff were super friendly and helpful, we were given a complimentary hot choc on arrival as we were cold... Thee rooms were spacious, comfortable and homelike. The decor was classic with a modern 007 twist. Just outstanding!
Cons: Nothing, the Balmoral was superb
8.0 Excellent
Pros: Location was excellent, staff polite and friendly. Reception accommodated our early arrival to book us in.
Cons: Room a little small for the price. Would have liked a street view Otherwise very good
10.0 Excellent
Pros: Excellent location, amazingly clean and a luxurious setting
Cons: Nothing
5.7 Okay
Pros: I told them I am severely asthmatic. When I walked into the room I immediately smelled musty old rug that was cleaned at least dozens of times and exhausted its useful life a long time ago. I went back to the front desk and told them needed a different room for medical reasons and willing to pay more. The front desk person and the day manager told me that they did not have availability without any serious they said no without any consideration and force me to sleep in this room where I ended up wheezing all night. They also lied to me that all the rooms were renovated at the same time and were the same. And it turns out that there were at least a few rooms available.
Cons: The front desk staff should care about the wellbeing of their customers. Poorly trained and inconsiderate.
9.4 Excellent
Pros: The Number One was a tremendous experience. The hotel and restaurant staff could not have been better during our stay. I would simply say keep it up!
Cons:
9.6 Excellent
Pros: Comfortable rooms, attentive staff
Cons: Breakfast was not good value
10.0 Excellent
Pros: Beautiful historic hotel in the perfect location. The staff could not have done more to be helpful. The room was beautifully decorated and extremely comfortable. The bathroom was spectacular.
Cons: The light level in the room was so subdued that it was difficult to see inside your suitcase. Other than that no complaints at all.
With a stay at The Balmoral Hotel, you'll be centrally located in Edinburgh, steps from Princes Street and 4 minutes by foot from Scott Monument. Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services.
Overlooking one of Edinburgh’s prettiest private garden squares, Kimpton Charlotte Square Hotel consists of seven interconnected Georgian townhouses. Outside is where you’ll find the New Town, a UNESCO World Heritage Site that’s delightfully removed from the city’s tourist hubs. But it’s inside where things really get interesting. The newly renovated interior blends handsome woods, plush fabrics, and rich pops of color—and, yes, just a touch of tartan—to luxurious effect. And with a magnetic inner courtyard and an acclaimed Middle Eastern restaurant, it’s no wonder the hotel has become a natural meeting point and a sociable heart of modern life.
Overall 9.1 Excellent
Based on 3,558 reviews
All reviews
- All reviews
Excellent
10.0
Pros: Location, fab hotel, staff were excellent and our room as well.
Good
7.0
Pros: the staff is amazing, they go out of their way to make sure you have every thing you need or want great location
Excellent
10.0
Pros: V friendly staff. Lovely pool
Excellent
10.0
Pros: Location, facilities and staff were excellent. Food was great and restaurants were spacious and inviting. Altogether, a lovely hotel, not something I usually do but I would recommend this hotel to family and friends.
Excellent
10.0
Pros: Absolutely loved this hotel. From the design to the history of the building to the incredibly friendly and helpful staff to the location to the spa... I could go on and on. Loved!
Excellent
10.0
Pros: Great location in the New Town, great bar in the hotel and social hour 5-6pm with free drinks was excellent! We loved it - had a great time!
Excellent
10.0
Pros: Had a suite. Very nice.
Excellent
9.2
Pros: Lovely building, well maintained and nice and clean.
Excellent
10.0
Pros: Everything is perfect it never fails in everything xxx
Excellent
10.0
Pros: Really stylish hotel, the restaurants and public areas are fab and lovely bedroom too. Robes and slippers are a nice touch and as it was the first night of our honeymoon we’d been left a bottle of fizz which was much appreciated!
Excellent
10.0
Pros: The staff are lovely, the decor is divine.
Excellent
10.0
Pros: We asked to be in the same floor as our friends and after a small hiccup this was arranged.
Excellent
8.0
Pros: The location was perfect, the staff very helpful and the rooms were good size and perfectly clean.... I would definately stay at this hotel again
Okay
4.0
Pros: Hotelroom
Good
7.7
Pros: location and staff
Good
6.0
Pros: comfort and proximity to the highlights of the city Had stayed there on previous occasions
Okay
5.7
Pros: Relaxing time spent with a friend. Enjoyed Indian head massage although would have preferred it without a top on rather than my arms and shoulders being massaged over my clothes!
Okay
5.2
Pros: Staff were very helpful.
Good
6.4
Pros: Location
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Cons: $self.cons
Excellent
8.0
Pros: the friendliness and helpfulness of staff and the proximity of hotel to shops and bus stops
Good
6.8
Pros: Site, staff, facilities and room
Good
6.4
Pros: $self.pros
Details
Reviews
Overall 9.1 Excellent
Based on 3,558 reviews
Cleanliness
9.4
Comfort
9.2
Location
9.5
Services
9.1
Staff
9.2
Value for money
8.3
10.0 Excellent
Pros: Location, fab hotel, staff were excellent and our room as well.
Cons: For us, everything was brilliant. Location
7.0 Good
Pros: the staff is amazing, they go out of their way to make sure you have every thing you need or want great location
Cons: the renovations that are taking place where right out side are room they started every morning at 7 every day even Sundays. I am sure once it all gets fixed it will be amazing
10.0 Excellent
Pros: V friendly staff. Lovely pool
Cons: Breakfast a bit pricy(exactly 4 times as dear as Wetherspoons !!!
10.0 Excellent
Pros: Location, facilities and staff were excellent. Food was great and restaurants were spacious and inviting. Altogether, a lovely hotel, not something I usually do but I would recommend this hotel to family and friends.
Cons: A little pricey, especially over the week-end also more busy in the bars and restaurants but this is to be expected.
10.0 Excellent
Pros: Absolutely loved this hotel. From the design to the history of the building to the incredibly friendly and helpful staff to the location to the spa... I could go on and on. Loved!
Cons:
10.0 Excellent
Pros: Great location in the New Town, great bar in the hotel and social hour 5-6pm with free drinks was excellent! We loved it - had a great time!
Cons:
10.0 Excellent
Pros: Had a suite. Very nice.
Cons: All was good.
9.2 Excellent
Pros: Lovely building, well maintained and nice and clean.
Cons: Last time we stayed we were in a side room, but unfortunately this time we were one the back which was a little noisy.
10.0 Excellent
Pros: Everything is perfect it never fails in everything xxx
Cons:
10.0 Excellent
Pros: Really stylish hotel, the restaurants and public areas are fab and lovely bedroom too. Robes and slippers are a nice touch and as it was the first night of our honeymoon we’d been left a bottle of fizz which was much appreciated!
Cons:
10.0 Excellent
Pros: The staff are lovely, the decor is divine.
Cons: Nothing
10.0 Excellent
Pros: We asked to be in the same floor as our friends and after a small hiccup this was arranged.
Cons: Bigger area for breakfast as there was a bit of a wait for a table. Comfortable to waiting place though .
8.0 Excellent
Pros: The location was perfect, the staff very helpful and the rooms were good size and perfectly clean.... I would definately stay at this hotel again
Cons:
4.0 Okay
Pros: Hotelroom
Cons: Temperature in bar very cold, barkeeper not very friendly (I have no time to make tea)
7.7 Good
Pros: location and staff
Cons: air conditioning-room was too hot at night.
6.0 Good
Pros: comfort and proximity to the highlights of the city Had stayed there on previous occasions
Cons:
5.7 Okay
Pros: Relaxing time spent with a friend. Enjoyed Indian head massage although would have preferred it without a top on rather than my arms and shoulders being massaged over my clothes!
Cons: The breakfast on Saturday was cold...the sausages & bacon were undercooked!
5.2 Okay
Pros: Staff were very helpful.
Cons: Rooms too hot but they did bring a fan on request which helped a little.
6.4 Good
Pros: Location
8.0 Excellent
Pros: the friendliness and helpfulness of staff and the proximity of hotel to shops and bus stops
Cons: I felt that the hallways on the way to the rooms were a bit shabby looking
6.8 Good
Pros: Site, staff, facilities and room
Cons: No
6.4 Good
Cons: Booked valentine dinner online, yet when we went down for dinner 1 hour before dinner was supposed to be finished we were told that we were not allowed in. The guy in the resturant was very unhelpful talking over everything I said to him.
Overlooking one of Edinburgh’s prettiest private garden squares, Kimpton Charlotte Square Hotel consists of seven interconnected Georgian townhouses. Outside is where you’ll find the New Town, a UNESCO World Heritage Site that’s delightfully removed from the city’s tourist hubs. But it’s inside where things really get interesting. The newly renovated interior blends handsome woods, plush fabrics, and rich pops of color—and, yes, just a touch of tartan—to luxurious effect. And with a magnetic inner courtyard and an acclaimed Middle Eastern restaurant, it’s no wonder the hotel has become a natural meeting point and a sociable heart of modern life.
Ten Hill Place, BW Premier Collection was opened in November 2006. The hotel is one of Edinburgh's premier City Centre hotels. From airy public places to each of our 129 smart bedrooms, the mood of Ten Hill Place, BW Premier Collection is one of quiet sophistication, and one we believe sets us apart from other Edinburgh hotels. We have four fully equipped accessible rooms with an elevator from street level to all floors. This innovative Edinburgh hotel is within easy walking distance of Princes Street, the historic Old Town and the City Centre’s main tourist, shopping and business districts; yet peacefully situated away from the main thoroughfares. The best of Edinburgh opens up before you right outside our front door. The Festival Theatre is across the road, the National Museums are around the corner and the Royal Mile, Edinburgh Castle, and Holyrood Palace are just a stone’s throw away. Whether on business or a short city break in Edinburgh, make Ten Hill Place, BW Premier Collection your first choice. Edinburgh offers tourist attractions for all ages and interests. Ten Hill Place, BW Premier Collection® is owned by the Royal College of Surgeons of Edinburgh and all profits go back into training surgeons worldwide. Historic and contemporary rooms are available within Surgeons’ Hall for conferences, meetings and social events.
Overall 9.1 Excellent
Based on 2,026 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
10.0
Pros: Everything, nice location, excellent customer service, super comfortable room
Excellent
8.0
Pros: The room was very well-appointed with great finishes and amenities.
Excellent
10.0
Pros: Everything location was fab, hotel was spotless and breakfast was amazing. Also got upgraded for free which was lovely
Excellent
10.0
Pros: Staff excellent also cleaning perfect
Excellent
10.0
Pros: Location was close walking distance (10 minutes) to the Royal Mile. The conceirge was able to make a booking for me last minute with a tour company for the next day as I arrived later in the afternoon than originally planned. All staff I encountered were friendly, professional and helpful. I'll be more than happy to return to this hotel.
Excellent
10.0
Pros: Very central spot
Excellent
8.0
Pros: Location and room
Excellent
9.0
Pros: I got a really great deal! £40 for a huge room with a bath. Only 10 mins walk from Edinburgh Waverley ... shame it was such a whistle-stop visit!
Excellent
10.0
Pros: The location of the hotel, the staff and the rooms were excellent.
Excellent
10.0
Pros: excellent location, great staff and very nice breakfast and restaurant food.
Excellent
10.0
Pros: The staff were exemplary. The food was not overpriced it was good value for money and of an excellent standard.
Excellent
9.0
Pros: Our room and the hotel itself was very clean. Check in was a breeze. I would definitely recommend it.
Details
Reviews
Overall 9.1 Excellent
Based on 2,026 reviews
WiFi
10.0
Vibe
9.5
Location
9.5
Service
9.3
Bar
9.0
Breakfast
8.6
Room
8.6
Location
9.9
Service
9.7
Bar
8.9
Room
8.4
Breakfast
8.3
Service
9.5
Location
9.5
Breakfast
8.7
Room
8.1
Vibe
9.4
Location
9.4
Service
9.2
Breakfast
8.8
Room
8.5
Comfort
7.0
Location
9.6
Service
8.8
Breakfast
8.6
Room
8.3
Food
8.2
10.0 Excellent
Pros: Everything, nice location, excellent customer service, super comfortable room
Cons:
8.0 Excellent
Pros: The room was very well-appointed with great finishes and amenities.
Cons: Location wasn't as close to everything as we'd have liked, but it was walkable.
10.0 Excellent
Pros: Everything location was fab, hotel was spotless and breakfast was amazing. Also got upgraded for free which was lovely
Cons: Nothing
10.0 Excellent
Pros: Staff excellent also cleaning perfect
Cons:
10.0 Excellent
Pros: Location was close walking distance (10 minutes) to the Royal Mile. The conceirge was able to make a booking for me last minute with a tour company for the next day as I arrived later in the afternoon than originally planned. All staff I encountered were friendly, professional and helpful. I'll be more than happy to return to this hotel.
Cons:
10.0 Excellent
Pros: Very central spot
Cons: Breakfast, not authentic enough
8.0 Excellent
Pros: Location and room
Cons: Staff at check-in gave some inaccurate information.
9.0 Excellent
Pros: I got a really great deal! £40 for a huge room with a bath. Only 10 mins walk from Edinburgh Waverley ... shame it was such a whistle-stop visit!
Cons:
10.0 Excellent
Pros: The location of the hotel, the staff and the rooms were excellent.
Cons:
10.0 Excellent
Pros: excellent location, great staff and very nice breakfast and restaurant food.
Cons: n/a
10.0 Excellent
Pros: The staff were exemplary. The food was not overpriced it was good value for money and of an excellent standard.
Cons: Nothing.
9.0 Excellent
Pros: Our room and the hotel itself was very clean. Check in was a breeze. I would definitely recommend it.
Cons: During our 3 night stay, I called each day twice to request a straightener and they never had one. It worked out fine, but it was offered on the card in the room. I was hoping there would be at least one day I could use it. Otherwise, great stay.
Ten Hill Place, BW Premier Collection was opened in November 2006. The hotel is one of Edinburgh's premier City Centre hotels. From airy public places to each of our 129 smart bedrooms, the mood of Ten Hill Place, BW Premier Collection is one of quiet sophistication, and one we believe sets us apart from other Edinburgh hotels. We have four fully equipped accessible rooms with an elevator from street level to all floors. This innovative Edinburgh hotel is within easy walking distance of Princes Street, the historic Old Town and the City Centre’s main tourist, shopping and business districts; yet peacefully situated away from the main thoroughfares. The best of Edinburgh opens up before you right outside our front door. The Festival Theatre is across the road, the National Museums are around the corner and the Royal Mile, Edinburgh Castle, and Holyrood Palace are just a stone’s throw away. Whether on business or a short city break in Edinburgh, make Ten Hill Place, BW Premier Collection your first choice. Edinburgh offers tourist attractions for all ages and interests. Ten Hill Place, BW Premier Collection® is owned by the Royal College of Surgeons of Edinburgh and all profits go back into training surgeons worldwide. Historic and contemporary rooms are available within Surgeons’ Hall for conferences, meetings and social events.
Edinburgh’s UNESCO World Heritage city centre is best explored on foot and the Sheraton Grand is ideally located to discover its outstanding history and architectural beauty. Wake up fully rested in our dreamily comfortable Sheraton Signature Sleep Experience™ beds and enjoy inspiring views of Edinburgh Castle from our Castle View Rooms & Suites.Spend your day exploring the closes off the Royal Mile or browsing the shops on George Street before escaping to Scotland's most renowned urban thermal spa experience, One Spa. Unwind in our iconic rooftop Hydropool to start your journey to wellbeing and rejuvenation. Find inner calm in our Thermal Suite, an unrivalled range of uplifting water, salt and heat experiences designed to help you rebalance and refresh your body and mind. Indulge in a soothing Spa Treatment and put your relaxation above everything else at Edinburgh’s ultimate spa experience. Stay in a Club Room for complimentary spa access and evening drinks and canapés in our Club Lounge.
Overall 9.0 Excellent
Based on 3,339 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Good
7.5
Pros: Good location and spa facilities
Good
6.7
Pros: The spa and food
Excellent
9.0
Pros: Comfortable bed, great fitness center
Excellent
9.7
Pros: The hotel was beautiful as was my room. I was there on business and didn’t have a lot of time to explore Edinburgh, but the great location made kit easy to see a lot with the time I had available. Would consider staying again for personal travel as well.
Okay
4.8
Pros: Location
Good
7.0
Pros: You know what you get at the Sheraton, big hotel with good facilities, the rooms and bathrooms are nice and the SPA facilities are fab - if you have time to use them. During the winter there are usually some good offers on rooms that makes it worth staying there.
Excellent
9.0
Pros: The hotel's location was ideal, walking distance to Princes Street with its major shops and attractions. The spa experience (swimming pools and rooftop whirlpool) was exquisite, and the breakfast buffet was delicious. The rooms were clean and comfortable, and the staff were helpful, especially the delightful, friendly chef who whipped up a scrumptious omelette for me on my last morning.
Excellent
10.0
Pros: The staff were all Lovley I would defo recoded I’ve stayed in the grange in London three times not a patch on your hotel my friend ad never been befor she was in or of the experience totally stunning hotel thankyou
Excellent
9.0
Pros: Excellent location. Our room was very comfortable but the view let it down. There was an excellent choice for breakfast and it was served in a great location with views across Festival Square.
Excellent
9.0
Pros: Friendly helpful staff. Central location. Good size rooms
Excellent
9.6
Pros: Excellent hotel & facilities. Modern, spacious interior. Complementary wifi, pool, + gym. Very helpful staff. Spa and breakfast are typically not included, but upgrade is possible for 90 GBP per day for 2 people. This includes access to the club lounge, the spa, unlimited drinks and snacks from 5:30-7:30pm, and breakfast in the lounge in the morning. If you wanted a greater selection for the breakfast, you could pay 5 GBP more per person for the breakfast at the One Square restaurant downstairs which includes a quite large selection of hot options and a large continental breakfast. All in all, the food and drinks were amazing. The spa was great - there is a heated hydropool and then multiple types of rooms around it: hammam, rock sauna, aromatherapy room, biosauna, etc.
Details
Reviews
Overall 9.0 Excellent
Based on 3,339 reviews
Location
9.5
Service
9.1
Pool
8.3
Amenities
8.3
Wellness
8.1
Room
7.8
Bar
7.5
Breakfast
7.4
WiFi
6.8
Value
4.3
Location
9.6
Service
9.1
Pool
8.5
Breakfast
7.9
Wellness
7.8
Room
7.8
Bar
7.0
Value
4.2
Location
9.5
Service
8.7
Pool
8.0
Wellness
7.9
Bar
7.4
Room
7.3
Breakfast
7.1
Value
3.4
Service
9.1
Comfort
7.8
Room
7.4
Service
9.2
Room
7.4
Breakfast
7.1
7.5 Good
Pros: Good location and spa facilities
Cons: No pay per view movies as advertised wouldn’t have booked that room if I’d know this
6.7 Good
Pros: The spa and food
Cons: The was lots of noise in my room because of the work getting done in another building I hardly slept during the night and the phone in my room wasn’t working properly
9.0 Excellent
Pros: Comfortable bed, great fitness center
Cons: spotty wifi
9.7 Excellent
Pros: The hotel was beautiful as was my room. I was there on business and didn’t have a lot of time to explore Edinburgh, but the great location made kit easy to see a lot with the time I had available. Would consider staying again for personal travel as well.
Cons:
4.8 Okay
Pros: Location
Cons: Bedroom was irritating. Numerous lightbulbs flickered. There was a sewer smell in the room when we arrived. There was air leakage at our window which caused cold draughts all night and meant we heard everything going on in the service yard below which disturbed my sleep. The heating/ air system was poor and the room was either too stiff or cold and I had to keep getting up to change the controls. Hotel was very quiet too, why they gave us this room was strange or thoughtless.
7.0 Good
Pros: You know what you get at the Sheraton, big hotel with good facilities, the rooms and bathrooms are nice and the SPA facilities are fab - if you have time to use them. During the winter there are usually some good offers on rooms that makes it worth staying there.
Cons: There are no personal touches, it is a conveyer belt and the staff are polite but not friendly. Service in the bar area is always a bit patchy, it's hard to get the staffs' attention and the food/drink expensive for what it is. I like staying there when the rooms are on offer, however during high season it's not worth the money, plenty lovely boutique hotels in Edinburgh that offer a great place to stay for less money.
9.0 Excellent
Pros: The hotel's location was ideal, walking distance to Princes Street with its major shops and attractions. The spa experience (swimming pools and rooftop whirlpool) was exquisite, and the breakfast buffet was delicious. The rooms were clean and comfortable, and the staff were helpful, especially the delightful, friendly chef who whipped up a scrumptious omelette for me on my last morning.
Cons: I would have preferred a liquid soap dispenser over a bar of soap in the bathroom for hand-washing, but maybe that's just me.
10.0 Excellent
Pros: The staff were all Lovley I would defo recoded I’ve stayed in the grange in London three times not a patch on your hotel my friend ad never been befor she was in or of the experience totally stunning hotel thankyou
Cons:
9.0 Excellent
Pros: Excellent location. Our room was very comfortable but the view let it down. There was an excellent choice for breakfast and it was served in a great location with views across Festival Square.
Cons: To have complimentary parking would have been appreciated.
9.0 Excellent
Pros: Friendly helpful staff. Central location. Good size rooms
Cons: Had to wait a little for our luggage to arrive at my room. But never had this problem before and l have stayed several times.
9.6 Excellent
Pros: Excellent hotel & facilities. Modern, spacious interior. Complementary wifi, pool, + gym. Very helpful staff. Spa and breakfast are typically not included, but upgrade is possible for 90 GBP per day for 2 people. This includes access to the club lounge, the spa, unlimited drinks and snacks from 5:30-7:30pm, and breakfast in the lounge in the morning. If you wanted a greater selection for the breakfast, you could pay 5 GBP more per person for the breakfast at the One Square restaurant downstairs which includes a quite large selection of hot options and a large continental breakfast. All in all, the food and drinks were amazing. The spa was great - there is a heated hydropool and then multiple types of rooms around it: hammam, rock sauna, aromatherapy room, biosauna, etc.
Cons: The location is a little further from the city center than I initially anticipated, but it wasn't a huge problem. It was about a 15-20 minute walk to the Edinburgh Castle and 20-30 if walking at a brisk pace to George St, Princes St, etc. where all the shops are. There isn't much to do around the hotel itself, particularly at night - it seems like a business neighborhood + convention center next door.
Edinburgh’s UNESCO World Heritage city centre is best explored on foot and the Sheraton Grand is ideally located to discover its outstanding history and architectural beauty. Wake up fully rested in our dreamily comfortable Sheraton Signature Sleep Experience™ beds and enjoy inspiring views of Edinburgh Castle from our Castle View Rooms & Suites.Spend your day exploring the closes off the Royal Mile or browsing the shops on George Street before escaping to Scotland's most renowned urban thermal spa experience, One Spa. Unwind in our iconic rooftop Hydropool to start your journey to wellbeing and rejuvenation. Find inner calm in our Thermal Suite, an unrivalled range of uplifting water, salt and heat experiences designed to help you rebalance and refresh your body and mind. Indulge in a soothing Spa Treatment and put your relaxation above everything else at Edinburgh’s ultimate spa experience. Stay in a Club Room for complimentary spa access and evening drinks and canapés in our Club Lounge.
With a stay at Apex Waterloo Place Hotel, you'll be centrally located in Edinburgh, steps from Princes Street and 4 minutes by foot from Calton Hill. Featured amenities include a business center, express check-in, and express check-out.
Overall 8.9 Excellent
Based on 4,256 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
9.7
Pros: Location was brilliant, 5 min walk from Waverley, 2 mins from princes street. All staff very helpful & professional. Spa was lovely & easily accessable. Bedrooms clean and spacious (twin room).
Excellent
8.0
Pros: Location ; friendly staff : room facilities overall we would stay there again
Excellent
9.4
Pros: Location and staff are excellent
Excellent
8.0
Pros: The room and Spa excellent. Great location. Very clean
Excellent
8.0
Pros: Location was excellent. Staff very friendly.
Excellent
9.0
Pros: Large room with sofa. Extra king size bed. Large tv. Shower and a bath
Details
Reviews
Overall 8.9 Excellent
Based on 4,256 reviews
Location
9.6
Service
9.2
Comfort
8.1
Room
8.0
Wellness
7.7
Breakfast
7.4
Pool
7.0
WiFi
6.9
Value
5.8
Location
9.3
Service
8.3
Room
7.7
Breakfast
7.3
Wellness
7.1
Pool
6.3
Bar
6.2
Value
5.6
Service
9.7
Location
9.6
Room
8.4
Wellness
8.2
Breakfast
8.0
Pool
7.7
Value
5.8
Location
9.8
Service
9.2
Breakfast
7.8
Room
7.8
Location
9.7
Service
9.3
9.7 Excellent
Pros: Location was brilliant, 5 min walk from Waverley, 2 mins from princes street. All staff very helpful & professional. Spa was lovely & easily accessable. Bedrooms clean and spacious (twin room).
Cons:
8.0 Excellent
Pros: Location ; friendly staff : room facilities overall we would stay there again
Cons: The room was cold on our first nights stay - to be fair we did not report this until next day and it was rectified,
9.4 Excellent
Pros: Location and staff are excellent
Cons:
8.0 Excellent
Pros: The room and Spa excellent. Great location. Very clean
Cons: No coffee in the room only decaf.
8.0 Excellent
Pros: Location was excellent. Staff very friendly.
Cons: Breakfast (continental) was very light on choices. Bed mattress was slightly too soft for my back.
9.0 Excellent
Pros: Large room with sofa. Extra king size bed. Large tv. Shower and a bath
Cons: The view
With a stay at Apex Waterloo Place Hotel, you'll be centrally located in Edinburgh, steps from Princes Street and 4 minutes by foot from Calton Hill. Featured amenities include a business center, express check-in, and express check-out.
Boutique luxury and grand tradition combine for spectacular results at The Glasshouse, Autograph Collection. Nestled in the heart of Edinburgh city centre, our 5-star hotel features a striking, 172-year-old façade melded into an ultra-sleek lobby space. Relax in our gorgeously appointed hotel rooms and suites, where boutique amenities and views of either the UNESCO World Heritage site of Calton Hill or Edinburgh's New Town await. Our 17 suites are each named after a Scotch whisky or Region; many of which you'll find in Snug Bar, our recently renovated lounge offering over 160 exclusive Scotch whiskies. Nearby, iconic attractions like Edinburgh Castle, the Royal Mile, Princes Street and Playhouse Theatre beckon—make time to experience all that this storied city has to offer. For those seeking event space in Edinburgh city centre, we offer 5-star planning services and unique venues. Come discover an unforgettable luxury hotel experience at The Glasshouse, Autograph Collection.
Overall 8.9 Excellent
Based on 1,447 reviews
All reviews
- All reviews
- Couples
- Families
Excellent
9.0
Pros: Room
Excellent
9.0
Pros: Lovely breakfast. Lovely style hotel.
Excellent
10.0
Pros: Staff
Good
7.5
Pros: Location is great and staff are very helpful. Breakfast was good. Room was beside it which was great but did produce a bit of noise in the morning.
Excellent
8.0
Pros: The staff were very friendly. Andrew on concierge was very helpful. Location was excellent.
Excellent
10.0
Pros: The bed was a absolute dream especially the pillows. It was my partners birthday and there was complimentary sweet treats when we arrived and Jonathan helped us all the way to the car park with our luggage he was fabulous and very helpful.
Excellent
9.7
Pros: Suite was luxurious and well thought out detail, nice lighting. Balc
Excellent
10.0
Pros: Beautiful room furnishings, Bose stereo system, floor to ceiling windows, glass shower stall, separate bathtub. Very lovely roof garden and communal lounge area. Very accommodating staff.
Excellent
8.0
Pros: Pillows, pillows and pillows. The comfort of the bed was also excellent. We would like to buy a pillow!
Good
7.0
Pros: Garden view. Lovely shower and toiletries.
Excellent
9.7
Pros: The location was great and the views were beautiful from the roof top garden. We absolutely loved our room. The staff were all extremely friendly.
Details
Reviews
Overall 8.9 Excellent
Based on 1,447 reviews
Location
9.2
Service
9.0
Room
7.8
Bar
7.6
Comfort
7.5
Amenities
7.4
Breakfast
7.3
Food
6.1
Cleanliness
5.9
Value
4.7
Wellness
2.3
Location
9.2
Service
8.6
Comfort
7.5
Room
7.1
Breakfast
7.1
Service
8.6
Room
7.1
9.0 Excellent
Pros: Room
Cons: £50 for two for breakfast...no thanks..went to a small cafe in Leith and cost 15 pounds for the two of us..full Scottish breakfasts
9.0 Excellent
Pros: Lovely breakfast. Lovely style hotel.
Cons:
10.0 Excellent
Pros: Staff
Cons: A bit difficult to find your way around the facility the first time.
7.5 Good
Pros: Location is great and staff are very helpful. Breakfast was good. Room was beside it which was great but did produce a bit of noise in the morning.
Cons: Robe had a hole in it, towel was ripped, stains on chair and furniture was all scored. The coffee machine also didn't work. Not a 5 star room. Very disappointed. Strange layout too. Everyone needs to get lift to 3rd floor then walk to first or second floor. And only way out is via 3rd floor again.
8.0 Excellent
Pros: The staff were very friendly. Andrew on concierge was very helpful. Location was excellent.
Cons: The parking arrangements were inconvenient, expensive and difficult to access with luggage.
10.0 Excellent
Pros: The bed was a absolute dream especially the pillows. It was my partners birthday and there was complimentary sweet treats when we arrived and Jonathan helped us all the way to the car park with our luggage he was fabulous and very helpful.
Cons: Only thing that could of been better is the price of breakfast as it was quite expensive especially to your room. We also requested a king size and it was accepted however it was actually a two singles pushed together. Nevertheless it was extremely comfortable. Also, should be a mirror above desk/dressing table or sockets next to full length mirror as it was harder to get ready.
9.7 Excellent
Pros: Suite was luxurious and well thought out detail, nice lighting. Balc
Cons:
10.0 Excellent
Pros: Beautiful room furnishings, Bose stereo system, floor to ceiling windows, glass shower stall, separate bathtub. Very lovely roof garden and communal lounge area. Very accommodating staff.
Cons:
8.0 Excellent
Pros: Pillows, pillows and pillows. The comfort of the bed was also excellent. We would like to buy a pillow!
Cons: The noise in the bathroom when flushing and the finish in the woodwork in the room.
7.0 Good
Pros: Garden view. Lovely shower and toiletries.
Cons: Bed not so good and room too warm . Too dimly lit .
9.7 Excellent
Pros: The location was great and the views were beautiful from the roof top garden. We absolutely loved our room. The staff were all extremely friendly.
Cons:
Boutique luxury and grand tradition combine for spectacular results at The Glasshouse, Autograph Collection. Nestled in the heart of Edinburgh city centre, our 5-star hotel features a striking, 172-year-old façade melded into an ultra-sleek lobby space. Relax in our gorgeously appointed hotel rooms and suites, where boutique amenities and views of either the UNESCO World Heritage site of Calton Hill or Edinburgh's New Town await. Our 17 suites are each named after a Scotch whisky or Region; many of which you'll find in Snug Bar, our recently renovated lounge offering over 160 exclusive Scotch whiskies. Nearby, iconic attractions like Edinburgh Castle, the Royal Mile, Princes Street and Playhouse Theatre beckon—make time to experience all that this storied city has to offer. For those seeking event space in Edinburgh city centre, we offer 5-star planning services and unique venues. Come discover an unforgettable luxury hotel experience at The Glasshouse, Autograph Collection.
The Adagio Edinburgh Royal Mile benefits from an ideal location. The Aparthotel is situated in the city centre on the famous Royal Mile, with many restaurants, shops and historic buildings to explore. The Holyrood Palace and Edinburgh Castle are only a short walk away, with Waverley train station accessible by a 5 minute walk. The Aparthotel provides 146 new and fully equipped apartments, from studios for 2 persons to 1 bedroom apartments for 4 persons.
Overall 8.8 Excellent
Based on 6,944 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
10.0
Pros: Great hotel and location. No parking but they have a deal with a parking down the road for £11.50 per day. I highly recommend staying here.
Excellent
9.6
Pros: Great location. Immaculately clean and very comfortable.
Excellent
10.0
Pros: Excellent ... really friendly staff... great value ... contemporary design. Rooms aren’t cleaned during your stay but that’s okay. In apartments the Kitchenettes have a big fridge and hob plus microwave
Excellent
9.6
Pros: Quiet, comfortable & in a great location for what we needed to do. Staff all very helpful & smiling.
Excellent
9.2
Pros: Perfect location, contemporary feel, quiet, comfortable and made it feel like home :)
Good
7.9
Pros: Easy to find near to centre
Okay
4.0
Pros: The only thing we liked was the decor of our room and cleanliness aswell as location
Excellent
10.0
Pros: Everyone was great especially front desk staff
Details
Reviews
Overall 8.8 Excellent
Based on 6,944 reviews
Vibe
9.7
Location
9.6
WiFi
8.7
Service
8.2
Room
8.0
Breakfast
6.7
Value
6.6
Bar
6.2
Vibe
9.6
Location
9.5
Service
8.5
Room
8.3
WiFi
7.9
Breakfast
7.0
Food
6.1
Vibe
9.7
Location
9.7
Service
8.5
Room
7.7
Breakfast
7.1
Cleanliness
6.6
Value
6.2
Location
9.9
Vibe
9.6
Service
8.5
Room
8.0
Cleanliness
7.0
Breakfast
6.9
Location
9.5
Service
7.7
Breakfast
6.9
Room
6.9
Cleanliness
6.7
Value
6.6
10.0 Excellent
Pros: Great hotel and location. No parking but they have a deal with a parking down the road for £11.50 per day. I highly recommend staying here.
Cons:
9.6 Excellent
Pros: Great location. Immaculately clean and very comfortable.
Cons: Air conditioning/heating is a little noisy.
10.0 Excellent
Pros: Excellent ... really friendly staff... great value ... contemporary design. Rooms aren’t cleaned during your stay but that’s okay. In apartments the Kitchenettes have a big fridge and hob plus microwave
Cons: Clean and good design
9.6 Excellent
Pros: Quiet, comfortable & in a great location for what we needed to do. Staff all very helpful & smiling.
Cons: A bit of a mix up when we came to check in but very quickly & efficiently handled my a lovely young man on front desk
9.2 Excellent
Pros: Perfect location, contemporary feel, quiet, comfortable and made it feel like home :)
Cons: Ummm....I would have liked a bath in my room but understand it’s more efficient to have a shower. One member of staff at the reception was quite rude and made me feel like he couldn’t be bothered. The rest of the staff were lovely.
7.9 Good
Pros: Easy to find near to centre
Cons: Parking was a bit far away had to drop off on main road. Had a five week old with us and it was raining heavy
4.0 Okay
Pros: The only thing we liked was the decor of our room and cleanliness aswell as location
Cons: The extremely hard beds! Never in my life have I ever slept in such a hard mattress and I’m now in a lot of pain in my back because of it. It’s been four nights of great discomfort.Not to mention the building works early hours next door and 12 pm constant banging and knocking the floor underneath ours.We mentioned the beds being awful and the check in lady went “oh right”. No apology nothing.Originally the hotel was going to charge us £650 when we arrived all because I had updated my card details online,which wasn’t correct and made them charge us what we were quoted on here when it was booked.
10.0 Excellent
Pros: Everyone was great especially front desk staff
Cons:
The Adagio Edinburgh Royal Mile benefits from an ideal location. The Aparthotel is situated in the city centre on the famous Royal Mile, with many restaurants, shops and historic buildings to explore. The Holyrood Palace and Edinburgh Castle are only a short walk away, with Waverley train station accessible by a 5 minute walk. The Aparthotel provides 146 new and fully equipped apartments, from studios for 2 persons to 1 bedroom apartments for 4 persons.
2016/2017 TripAdvisor Hall of Fame-Certificate of Excellence The Radisson Blu Hotel, Edinburgh has been sympathetically designed to blend in with its' historic neighbours. Behind the stunning 16th century exterior there lies a modern hotel with comfortable and well-equipped accommodation and a range of nine conference and banqueting rooms catering for up to 200 delegates. The hotel is popular with both business and leisure travellers as its' central location places it within easy walking distances of the main business, shopping and tourist areas.
Overall 8.8 Excellent
Based on 6,623 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
10.0
Pros: Lovely friendly staff, quiet room for a city central location. Excellent breakfast
Excellent
8.8
Pros: Great location and comfy bed
Excellent
8.0
Pros: Location is excellent but this does come with a downside in the early hours of the morning! As it is pretty close to the nightlife it becomes pretty loud out on the streets & with no "proper" double glazing... Room was well appointed but I have stayed in better for the price. Good buffet breakfast. Good attentive staff throughout the Hotel.
Excellent
9.2
Pros: The hotel was in a good location about 10 minutes away from the Christmas market. parking behind the building was handy and reasonably priced. The room was spacious and clean, bed was very comfy and loved that they had 2 different types of pillow. We payed extra to have fresh rose petals on the bed and chocolate strawberry’s in the room, the staff were very discreet meaning this remained a surprise. Had a lovely view of the hills from the window. Tv in the room wasn’t great, didn’t have many channels to choose from. Little step to get into the bathroom which wasn’t an issue but could be easily tripped over.
Excellent
8.0
Pros: Bed was extremely comfortable, hotel location perfect.
Excellent
10.0
Pros: Location, early check in, fab breakfast, good drinks and dinner....
Excellent
10.0
Pros: second visit here and as before superb staff are very helpful, polite and professional. Hotel facilities are as you would expect of a hotel of this standard Breakfast was exceptional Great location on most of Edinburgh's main tourist attractions with plenty of bars restaurants etc on the Royal Mile. hope to return soon
Excellent
9.4
Pros: Great location, superb interior design of the room. Very modern style
Good
6.5
Pros: Spacious suite living room, separate half guest bath, Decent breakfast with separate order menu, gym had free weights to 30kg, location is on royal mile down road from castle (but for Christmas markets and shopping, a princess street hotel would been better), overall friendly staff.
Excellent
10.0
Pros: One of the comfiest beds I've ever slept in. Espresso martinis exceptional. Great having the pool and gym. They wished my partner a happy birthday with surprise extras in the room.
Excellent
8.0
Pros: Large room with very comfortable bed. The location could not be better. Car park attached to hotel.
Excellent
9.6
Pros: Great location. Very comfortable. Friendly and helpful staff. We were able to leave our luggage after checking out until going for our train in late afternoon. Superb breakfast with massive choice
Details
Reviews
Overall 8.8 Excellent
Based on 6,623 reviews
Location
9.7
WiFi
8.6
Service
8.3
Comfort
8.1
Breakfast
7.8
Wellness
7.8
Room
7.8
Value
6.0
Location
9.5
Service
7.7
Room
7.1
Breakfast
7.0
Food
6.0
Value
5.8
Cleanliness
5.6
Location
9.7
Breakfast
7.9
Service
7.9
Room
7.4
Value
5.8
Cleanliness
5.5
Location
9.8
Comfort
8.2
Service
7.9
Room
7.8
Breakfast
7.7
Value
5.6
Location
9.7
Service
8.2
Breakfast
7.7
Comfort
7.6
Room
7.0
10.0 Excellent
Pros: Lovely friendly staff, quiet room for a city central location. Excellent breakfast
Cons: Shower could have been a bit more powerful but it was adequate.
8.8 Excellent
Pros: Great location and comfy bed
Cons: Some lifts not working but high made going down an issue
8.0 Excellent
Pros: Location is excellent but this does come with a downside in the early hours of the morning! As it is pretty close to the nightlife it becomes pretty loud out on the streets & with no "proper" double glazing... Room was well appointed but I have stayed in better for the price. Good buffet breakfast. Good attentive staff throughout the Hotel.
Cons: Bed & pillows were way too soft for me. Unfortunately, we had a high room & due to the windy conditions had a whistling gale outside our window all night, obviously this isn't the Hotel's fault but worth bearing in mind when booking.
9.2 Excellent
Pros: The hotel was in a good location about 10 minutes away from the Christmas market. parking behind the building was handy and reasonably priced. The room was spacious and clean, bed was very comfy and loved that they had 2 different types of pillow. We payed extra to have fresh rose petals on the bed and chocolate strawberry’s in the room, the staff were very discreet meaning this remained a surprise. Had a lovely view of the hills from the window. Tv in the room wasn’t great, didn’t have many channels to choose from. Little step to get into the bathroom which wasn’t an issue but could be easily tripped over.
Cons: Check in was meant to be at 12, we arrived at 1pm and the room wasn’t ready till 3pm which was disappointing. Check out was a little unorganised didn’t seem to have enough staff on the desk.
8.0 Excellent
Pros: Bed was extremely comfortable, hotel location perfect.
Cons: Room could have been warmer.
10.0 Excellent
Pros: Location, early check in, fab breakfast, good drinks and dinner....
Cons: Can't think of anything
10.0 Excellent
Pros: second visit here and as before superb staff are very helpful, polite and professional. Hotel facilities are as you would expect of a hotel of this standard Breakfast was exceptional Great location on most of Edinburgh's main tourist attractions with plenty of bars restaurants etc on the Royal Mile. hope to return soon
Cons: Absolutely nothing stay too short
9.4 Excellent
Pros: Great location, superb interior design of the room. Very modern style
Cons: In-hotel gym was temporarely out of service bu the hotel offered a free entry at a partner gym
6.5 Good
Pros: Spacious suite living room, separate half guest bath, Decent breakfast with separate order menu, gym had free weights to 30kg, location is on royal mile down road from castle (but for Christmas markets and shopping, a princess street hotel would been better), overall friendly staff.
Cons: 1. For a royal mile suite, main bathroom was standard. Overly spacious living room really could’ve spared space for a more comfortable bathroom befitting suite.
2. Website advertised kids eat free. However, when we ordered meals for the kids via room service, we were told it’s not free. Extremely deceptive and off putting of brand.
3. I emailed the hotel 1 week in advance of 4-day stay and asked for milk, orange juice, and water in room stocked and included room mini fridge. Email from customer service acknowledged request and even confirmed we still wanted wine and beer - a nice catch! However, when we arrived, we were informed juice and milk not included. False service promise should’ve not been made.
Room service food was Not worth price (pizza, burger, and kids chicken meal were only ok but far more expensive than eaterery options all around).
10.0 Excellent
Pros: One of the comfiest beds I've ever slept in. Espresso martinis exceptional. Great having the pool and gym. They wished my partner a happy birthday with surprise extras in the room.
Cons: Nothing. Would have been great if there had been a jacuzzi.
8.0 Excellent
Pros: Large room with very comfortable bed. The location could not be better. Car park attached to hotel.
Cons: There is some noise from High street that can be heard in the room. I was there midweek and could hear music from pub across the road this ended around midnight but don't know if this would be the case at weekends
9.6 Excellent
Pros: Great location. Very comfortable. Friendly and helpful staff. We were able to leave our luggage after checking out until going for our train in late afternoon. Superb breakfast with massive choice
Cons:
2016/2017 TripAdvisor Hall of Fame-Certificate of Excellence The Radisson Blu Hotel, Edinburgh has been sympathetically designed to blend in with its' historic neighbours. Behind the stunning 16th century exterior there lies a modern hotel with comfortable and well-equipped accommodation and a range of nine conference and banqueting rooms catering for up to 200 delegates. The hotel is popular with both business and leisure travellers as its' central location places it within easy walking distances of the main business, shopping and tourist areas.
Apex Grassmarket is located in the heart of Old Town Edinburgh with large en suite bedrooms with complimentary Wi-Fi, 42" LCD TV's and Elemis toiletries. The hotel has a swimming pool, sauna and Technogym, a car park and a glass-fronted restaurant with stunning Edinburgh Castle views. There are seven meeting and event spaces that will suit more formal business needs or weddings and larger events in the Heights space on the fifth floor with unforgettable views of Edinburgh.
You'll love the castle views from the hotel and the fact that within a few minutes you can be on the Royal Mile, or exploring the National Museum of Scotland or even sipping a coffee at The Elephant House - the café where J K Rowling began writing some of her early Harry Potter work.
Overall 8.8 Excellent
Based on 4,889 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
10.0
Pros: Wonderful place and location! We would go there anytime. Comfortable beds, kind staff, quiet area.
Good
6.0
Pros: The Hotel is located in a great spot! Close to restaurants and lots of main attractions, hop on hop off bus stop right in front of hotel. The staff was very pleasant and customer service was good.
Good
6.0
Pros: Staff were lovely.
Good
7.0
Excellent
9.0
Pros: Great location to visit the castle.
Excellent
10.0
Pros: Conveniently located in the Grassmarket district of Edinburgh within a very easy walk of several excellent restaurants and pubs, this hotel has an excellent view of the Old Town and the castle, which is only a few minutes away by foot. The room was spacious, the bed was comfortable, and the bar staff provided ice for no extra charge.
Excellent
10.0
Pros: The location is perfect.
Excellent
8.0
Pros: The location.
Okay
5.0
Pros: Apex Grassmarket was great. 5 star all the way.
Excellent
10.0
Pros: Comfortable clean quiet well located staff very warm and friendly
Good
7.0
Pros: Location and great staff
Excellent
9.0
Pros: We particularly liked the location and the view from the superior room. Also as we were visiting in December the very efficient central heating in the room was particularly welcome.
Details
Reviews
Overall 8.8 Excellent
Based on 4,889 reviews
Location
9.6
WiFi
9.3
Service
8.7
Room
7.8
Pool
7.2
Breakfast
7.1
Bar
6.2
Value
6.0
Location
9.7
Service
8.7
Breakfast
7.6
Room
7.6
Pool
7.3
Bar
6.1
Value
6.0
Location
9.7
Service
8.8
Breakfast
7.6
Room
7.2
Value
6.9
Bar
6.1
Comfort
5.0
Location
9.3
Service
7.7
Breakfast
7.3
Room
6.7
Comfort
5.4
Amenities
4.8
Location
9.7
Service
8.7
Room
7.4
10.0 Excellent
Pros: Wonderful place and location! We would go there anytime. Comfortable beds, kind staff, quiet area.
Cons:
6.0 Good
Pros: The Hotel is located in a great spot! Close to restaurants and lots of main attractions, hop on hop off bus stop right in front of hotel. The staff was very pleasant and customer service was good.
Cons: It is a little outdated, they are in the works of renovation. clean bed, shower and bathrooms need a deep thorough cleaning not just wiping down BUT scrubbing with disinfectants.
6.0 Good
Pros: Staff were lovely.
Cons: Looking a bit tired. Desk in room had big scratch on it. Also, on a previous stay breakfast was on the top floor which was lovely. This time we were in the lower part of the ground floor restaurant. The continental breakfast choice was quite poor considering the price. The toast was merely warmed up bread and coffee wasn't particularly hot. My elderly parents in their 80s, who were also staying, were unable to shower as they couldn't get in or out of the very steep sided bath.
7.0 Good
Pros:
Cons: Price this year compared to previous 4-5 yrs much more expensive!!!
9.0 Excellent
Pros: Great location to visit the castle.
Cons:
10.0 Excellent
Pros: Conveniently located in the Grassmarket district of Edinburgh within a very easy walk of several excellent restaurants and pubs, this hotel has an excellent view of the Old Town and the castle, which is only a few minutes away by foot. The room was spacious, the bed was comfortable, and the bar staff provided ice for no extra charge.
Cons:
10.0 Excellent
Pros: The location is perfect.
Cons:
8.0 Excellent
Pros: The location.
Cons: The shower. Was hard to keep water off the floor. I'd suggest adding a shower curtain. It was just too difficult to not get water on the floor.
5.0 Okay
Pros: Apex Grassmarket was great. 5 star all the way.
Cons: Taxi mistakenly let us off at Apex International next door where we were greeted as lepers and quickly shown the side door exit to an alley!
10.0 Excellent
Pros: Comfortable clean quiet well located staff very warm and friendly
Cons: Nothing
7.0 Good
Pros: Location and great staff
Cons: Awkward location of hairdryer. No fan in bathroom. Duvet cover could have been softer and I like a sheet.
9.0 Excellent
Pros: We particularly liked the location and the view from the superior room. Also as we were visiting in December the very efficient central heating in the room was particularly welcome.
Cons: The one minor drawback with our particular room was the fact it did not have a bath tub. The shower was fantastic but a hot bath after a day of walking around the local very hilly attractions would have been the cherry on the cake. There was also some confusion when booking in at the check in desk as my email from booking.com stated I had made a payment of £120 on the day of the booking but the hotel itself had no record of this and charged me the full original price. I now have to go to war with booking.com to find out where my £120 is.
Apex Grassmarket is located in the heart of Old Town Edinburgh with large en suite bedrooms with complimentary Wi-Fi, 42" LCD TV's and Elemis toiletries. The hotel has a swimming pool, sauna and Technogym, a car park and a glass-fronted restaurant with stunning Edinburgh Castle views. There are seven meeting and event spaces that will suit more formal business needs or weddings and larger events in the Heights space on the fifth floor with unforgettable views of Edinburgh.
You'll love the castle views from the hotel and the fact that within a few minutes you can be on the Royal Mile, or exploring the National Museum of Scotland or even sipping a coffee at The Elephant House - the café where J K Rowling began writing some of her early Harry Potter work.
The InterContinental Edinburgh The George has been welcoming hotel guests since 1881. At its heart are five listed Georgian townhouses, built in 1775 as homes for Edinburgh’s most prosperous citizens. The hotel is an ideal base from which to explore the city or conduct business. The Printing Press Bar & Kitchen was once home to acclaimed novelist Susan Ferrier, whilst Burr & Co. is a lovely quirky coffee shop with a devoted local following. The hotel also boasts 8 meeting rooms and equipped gym.
Overall 8.8 Excellent
Based on 3,203 reviews
All reviews
- All reviews
Excellent
10.0
Pros: We liked the welcome and all the staff who were friendly and helpful.
The room and bed were extremely comfortable, great breakfast and the whole stay was a delight. The hotel is very well placed for getting round Edinburgh. We would highly recommend and would definitely use it again.
Excellent
10.0
Okay
5.0
Pros: Comfortable bed Good doormen
Good
7.9
Pros: Excellent location staff very helpful little hard to find our room right at the back of the hotel and the only lift working always busy couldn’t find the stairs bit of a maze
Excellent
9.0
Pros: Great location
Excellent
9.0
Pros: The hotel is in an excellent location the staff are excellent, very friendly and helpful. The breakfast is wonderful!
Good
6.0
Pros: The outside of the hotel is decorated and lovely
Good
6.0
Pros: This is our 4th visit to this hotel unfortunately this will probably be our last. The previous 3 visits I felt we received good customer service with attention to detail unfortunately not this time.
Excellent
9.0
Pros: The location combined with the quality of the hotel makes it great for a Christmas shopping experience
Excellent
9.0
Pros: Wonderful hotel. Outstanding facilities, superb quiet rooms and great staff.
Excellent
9.2
Pros: Room was lovely as usual, breakfast excellent.
Excellent
10.0
Pros: The staff were amazing and extremely friendly throughout our stay.
Excellent
8.0
Pros: The whole hotel experience at the George Hotel was completely faultless. The staff were incredibly helpful and welcoming. The rooms were spotless, warm and very comfortable. The breakfasts were delicious. The flight was cancelled on our return and had to stay at the George Hotel an extra night, the staff welcomed us back with mulled wine! Excellent stay, thank you.
Good
7.0
Pros: The hotel kindly acknowledged our anniversary. All the staff were wonderful.
Excellent
8.0
Pros: Brilliant location for all the reasons anyone would visit Edinburgh - sites shops reatauramts
Good
7.3
Pros: enjoyed the comfort and eating at the restaurant
Good
7.3
Pros: The hotel was in central Edinburgh and close to all the attractions.the room was very spacious
Good
7.6
Pros: location, standard of accommodation
Excellent
8.0
Pros: I booked a room at The George Hotel as a special birthday treat for my husband. I wanted somewhere right in the city and this was the perfect location, we even managed to find a parking space! The staff were really friendly and helpful. The room was lovely and the bed was possibly the most comfortable I have ever stayed in!
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Cons: $self.cons
Excellent
8.0
Pros: very enjoyable stay in a superb hotel, excellent meals, very helpful staff, nothing too much trouble to make our stay memorable
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Cons: $self.cons
Excellent
8.0
Pros: almost everything
Excellent
8.0
Pros: From the minute I walked into the hotel I felt very welcomed. The staff were attentive and perfectly freindly and professional. I travel alot internationally and truthfully feel that this was one of the best hotel experiences I've had in my life. Being that I do travel alot, it means the world when you can sleep peacefully in extreme comfort. From arrival to departure the George was a wonderful experience. I highly recommend it and will return there when in Edinburgh. A gentleman named " Willy" was a gem, very helpful. Thank You.
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Cons: $self.cons
Details
Reviews
Overall 8.8 Excellent
Based on 3,203 reviews
Cleanliness
9.1
Comfort
8.8
Location
9.6
Services
8.5
Staff
9.1
Value for money
7.8
10.0 Excellent
Pros: We liked the welcome and all the staff who were friendly and helpful.
The room and bed were extremely comfortable, great breakfast and the whole stay was a delight. The hotel is very well placed for getting round Edinburgh. We would highly recommend and would definitely use it again.
Cons:
10.0 Excellent
Pros:
Cons: Everything
5.0 Okay
Pros: Comfortable bed Good doormen
Cons: Lack of good lighting in bedroom. Useless ordering system for room service. Very small bathroom. No bathrobes. No view from room. Length of walk from lift to room. This hotel gives poorer service and value than when in previous ownership.
7.9 Good
Pros: Excellent location staff very helpful little hard to find our room right at the back of the hotel and the only lift working always busy couldn’t find the stairs bit of a maze
Cons:
9.0 Excellent
Pros: Great location
Cons: We were on the fourth floor and with temps hovering around 20c and with no A/C the room was very hot and stuffy, difficult to sleep until after 1:00 a.m.
9.0 Excellent
Pros: The hotel is in an excellent location the staff are excellent, very friendly and helpful. The breakfast is wonderful!
Cons: Our stay could have been longer.
6.0 Good
Pros: The outside of the hotel is decorated and lovely
Cons: Couldn’t see out of the windows as Christmas trees were blocking the view. I wouldn’t have minded if the trees were decorated in the back so it looked nice in the room. We stayed a few years ago in the same room and there was a Christmas tree in the room - this year it was missing.
6.0 Good
Pros: This is our 4th visit to this hotel unfortunately this will probably be our last. The previous 3 visits I felt we received good customer service with attention to detail unfortunately not this time.
Cons: Breakfast- we were given bar vouchers as service had been poor. We had to ask housekeeping to make our rooms up twice - 4 pm not done. Didn’t leave tea, coffee etc had to request twice. Bathroom smelt of sewerage needed attention. Evening meal most of the main courses were not available at 8.00 pm.
9.0 Excellent
Pros: The location combined with the quality of the hotel makes it great for a Christmas shopping experience
Cons: The silly pricing policy for the snack tray in the room just comes across as a cheap way of raising profit and isn't appropriate to such a nice hotel. Don't have it or encorporate into the price of the room.as it just devalues the experience
9.0 Excellent
Pros: Wonderful hotel. Outstanding facilities, superb quiet rooms and great staff.
Cons: With one lift being out of order due to improvement works it was quite a trek to the room but not really a hardship.
9.2 Excellent
Pros: Room was lovely as usual, breakfast excellent.
Cons: Very disappointed that some of the little bits have been taken away since changes to International, Intercontinental need to understand that the little things are what takes you to a different level to all the rest.
10.0 Excellent
Pros: The staff were amazing and extremely friendly throughout our stay.
Cons: I
8.0 Excellent
Pros: The whole hotel experience at the George Hotel was completely faultless. The staff were incredibly helpful and welcoming. The rooms were spotless, warm and very comfortable. The breakfasts were delicious. The flight was cancelled on our return and had to stay at the George Hotel an extra night, the staff welcomed us back with mulled wine! Excellent stay, thank you.
Cons:
7.0 Good
Pros: The hotel kindly acknowledged our anniversary. All the staff were wonderful.
Cons:
8.0 Excellent
Pros: Brilliant location for all the reasons anyone would visit Edinburgh - sites shops reatauramts
Cons:
7.3 Good
Pros: enjoyed the comfort and eating at the restaurant
Cons:
7.3 Good
Pros: The hotel was in central Edinburgh and close to all the attractions.the room was very spacious
Cons: Lack of parking as public parking very expensive.
7.6 Good
Pros: location, standard of accommodation
Cons: bedrooms were very warm even with no heating on. We were unable to open a window due to noise on street. This was a minor complaint.
8.0 Excellent
Pros: I booked a room at The George Hotel as a special birthday treat for my husband. I wanted somewhere right in the city and this was the perfect location, we even managed to find a parking space! The staff were really friendly and helpful. The room was lovely and the bed was possibly the most comfortable I have ever stayed in!
8.0 Excellent
Pros: very enjoyable stay in a superb hotel, excellent meals, very helpful staff, nothing too much trouble to make our stay memorable
8.0 Excellent
Pros: almost everything
Cons: the cooked breakfast wasn't hot enough
8.0 Excellent
Pros: From the minute I walked into the hotel I felt very welcomed. The staff were attentive and perfectly freindly and professional. I travel alot internationally and truthfully feel that this was one of the best hotel experiences I've had in my life. Being that I do travel alot, it means the world when you can sleep peacefully in extreme comfort. From arrival to departure the George was a wonderful experience. I highly recommend it and will return there when in Edinburgh. A gentleman named " Willy" was a gem, very helpful. Thank You.
The InterContinental Edinburgh The George has been welcoming hotel guests since 1881. At its heart are five listed Georgian townhouses, built in 1775 as homes for Edinburgh’s most prosperous citizens. The hotel is an ideal base from which to explore the city or conduct business. The Printing Press Bar & Kitchen was once home to acclaimed novelist Susan Ferrier, whilst Burr & Co. is a lovely quirky coffee shop with a devoted local following. The hotel also boasts 8 meeting rooms and equipped gym.
Waldorf Astoria Edinburgh – The Caledonian is one of Edinburgh’s most significant landmarks. Standing proudly at the West End of Princes Street, this former Victorian railway building hotel nestles in the shadow of the imposing Edinburgh Castle. Its reputation for style and excellence has attracted international visitors and notable personalities for over one hundred years. Admire some of the best views in Edinburgh from our 241 guest rooms and suites and dine at two award-winning restaurants – The Pompadour and Grazing by Mark Greenaway. At Waldorf Astoria Edinburgh – The Caledonian, experience the grandeur of the Peacock Alley, formerly the station concourse and ticket office. Treat yourself to some of the finest Scottish Whiskies at The Caley Bar, or indulge at The Guerlain Spa, a sanctuary of luxury and relaxation, home to a luxurious swimming pool, sauna, steam room, whirlpool, and state-of-the-art gyms. Waldorf Astoria Edinburgh – The Caledonian is one of the most splendid venues Edinburgh has to offer for meetings, events and weddings. Since opening in 1903, Waldorf Astoria Edinburgh – The Caledonian has staged many prestigious events, from extravagant wedding celebrations and star-packed parties to lavish corporate gatherings and grand banquets.
Overall 8.7 Excellent
Based on 3,020 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
Excellent
9.0
Pros: the location was great.
Excellent
10.0
Pros: A delightful stay, all team members were extremely friendly, food also very good.
Excellent
10.0
Pros: Lovely surroundings clean and smelt really good Staff exceptionally friendly Bed very comfortable and plenty of little extras to make it extra special
Excellent
10.0
Pros: The Waldorf Astoria Caledonian hotel was nicely appointed. The staff was amazing. We ate at the Hotel breakfast. It had a wide variety of foods to choose from
Excellent
10.0
Pros: Stunning in and out. Beautiful room, every amenitie was provided to us.
Excellent
9.0
Pros: Valet parking, location and castle view was excellent
Excellent
9.0
Pros: Staff
Excellent
10.0
Pros: Everything else
Excellent
9.0
Pros: Wonderful Location, wonderful old historical building, clean, well-maintained room, including bathroom.
Excellent
8.0
Pros: Well located hotel very helpful staff.
Excellent
10.0
Pros: It was great ! The people was helpful !
Good
7.9
Pros: The location and overall impression and facilities at the hotel were great.
Details
Reviews
Overall 8.7 Excellent
Based on 3,020 reviews
Location
9.5
Service
8.7
Wellness
7.3
Breakfast
7.0
Pool
6.2
Room
6.0
Comfort
4.6
Value
4.5
Cleanliness
4.5
WiFi
2.6
Location
9.4
Service
8.8
Wellness
7.1
Vibe
6.8
Breakfast
6.7
Amenities
6.7
Room
5.2
Value
4.5
Comfort
3.8
Location
9.7
Service
8.6
Vibe
7.4
Breakfast
7.3
Wellness
7.3
Pool
6.6
Room
6.2
Cleanliness
4.8
Value
4.6
Comfort
4.3
Location
9.6
Service
8.6
Room
5.1
Comfort
4.5
9.0 Excellent
Pros: the location was great.
Cons: We got a room with no view at all.
10.0 Excellent
Pros: A delightful stay, all team members were extremely friendly, food also very good.
Cons:
10.0 Excellent
Pros: Lovely surroundings clean and smelt really good Staff exceptionally friendly Bed very comfortable and plenty of little extras to make it extra special
Cons: Nothing
10.0 Excellent
Pros: The Waldorf Astoria Caledonian hotel was nicely appointed. The staff was amazing. We ate at the Hotel breakfast. It had a wide variety of foods to choose from
Cons: My understanding Parking was extremely limited and we were charged a parking fee that required valet to park.
10.0 Excellent
Pros: Stunning in and out. Beautiful room, every amenitie was provided to us.
Cons: Breakfast was 25£.
9.0 Excellent
Pros: Valet parking, location and castle view was excellent
Cons: Room was noisy due to proximity of road. Heating system was noisy, not enough complimentary coffee and milk
9.0 Excellent
Pros: Staff
Cons: Beds
10.0 Excellent
Pros: Everything else
Cons: Baths took ages to fill and the showers were not so good in terms of pressure
9.0 Excellent
Pros: Wonderful Location, wonderful old historical building, clean, well-maintained room, including bathroom.
Cons: Room was on the small side and view was inside courtyard - but no complaints given that it was a mystery purchase and the price was extremely reasonable.
8.0 Excellent
Pros: Well located hotel very helpful staff.
Cons: Spa is difficult to get to.
10.0 Excellent
Pros: It was great ! The people was helpful !
Cons:
7.9 Good
Pros: The location and overall impression and facilities at the hotel were great.
Cons: The bed was so uncomfortable we hardly slept for the 2 nights we were there. Also, on checking out, the receptionist didn’t ask how our stay was - which was disapointing
Waldorf Astoria Edinburgh – The Caledonian is one of Edinburgh’s most significant landmarks. Standing proudly at the West End of Princes Street, this former Victorian railway building hotel nestles in the shadow of the imposing Edinburgh Castle. Its reputation for style and excellence has attracted international visitors and notable personalities for over one hundred years. Admire some of the best views in Edinburgh from our 241 guest rooms and suites and dine at two award-winning restaurants – The Pompadour and Grazing by Mark Greenaway. At Waldorf Astoria Edinburgh – The Caledonian, experience the grandeur of the Peacock Alley, formerly the station concourse and ticket office. Treat yourself to some of the finest Scottish Whiskies at The Caley Bar, or indulge at The Guerlain Spa, a sanctuary of luxury and relaxation, home to a luxurious swimming pool, sauna, steam room, whirlpool, and state-of-the-art gyms. Waldorf Astoria Edinburgh – The Caledonian is one of the most splendid venues Edinburgh has to offer for meetings, events and weddings. Since opening in 1903, Waldorf Astoria Edinburgh – The Caledonian has staged many prestigious events, from extravagant wedding celebrations and star-packed parties to lavish corporate gatherings and grand banquets.
Blending perfectly into the historic surroundings of the Royal Mile, Hilton Edinburgh Carlton is an iconic element of the city. The building dates back to 1900s and is part of the impressive North Bridge which links Edinburgh’s Old and New town together, giving you easy access to countless shopping, dining and entertainment. Once one of Edinburgh’s top department stores, the building was fully refurbished in 2016 to bring the décor back to its stylish best. Our modern rooms offer complimentary WiFi, ergonomic work area and Suite Dreams by Serta® beds with luxurious linens. Select an executive room or suite for extra space and amenities including access to the Executive Lounge, with complimentary breakfast and refreshments throughout the day. Savor succulent steaks along with a variety of timeless classics at Marco Pierre White Steakhouse Restaurant, boasting a relaxed ambience with a glamorous interior. For an indulgent afternoon tea and a vast bar menu, pop into our stylish lounge and bar area. 24-hour room service is also available. Work in the business center with secretarial services and complimentary WiFi before re-energizing in the hotel’s fitness room. Hilton Edinburgh Carlton features seven meetings rooms, all located on the first floor with natural daylight. Host an informal reception for up to 300 guests or a wedding for up to 180, with panoramic city views as a breathtaking backdrop. The feature staircase creates some of the best wedding photography in the city.
Overall 8.6 Excellent
Based on 3,451 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
Good
7.4
Pros: Hilton are our Hotel Group of choice. I just thought this one to be overly expensive probably only justifying itself because of its proximity to the Old Town and the Royal Mile. The bedroom and bathroom were small and the rest of the hotel just felt like an apartment building. There was no real old-world warmth.
As you would expect the staff were very friendly and helpful.My final gripe was that the parking was public and some distance away down a hill and some very steep steps.This,I concede however,is probably the case with most Edinburgh hotels.
Excellent
10.0
Pros: An amazing location in a magnificent city! Steps off the Royal Mile & convenient for all public transportation.
Good
7.7
Pros: Room very quiet. Lication to train station
Excellent
9.0
Pros: The location is great for access to the Royal mile and you can get anywhere by walking or train quickly. It is also close to some great pubs and restaurants. The hotel is updated and the rooms are nice. There are no real views but you are downtown.
Excellent
10.0
Pros: Staff were lovely location great, no car park but you can park in train station car park with 20% off bit of a walk though. Close to royal mile and amenities
Okay
4.0
Pros: Location was good staff tried hard but hotel was an absolute bomb site with builders and rubble everywhere, I'm sure it will be amazing finished but shouldn't be letting rooms as it is now
Mediocre
2.0
Pros: Room and location excellent
Okay
5.4
Pros: Good location
Excellent
8.0
Pros: This is my 2nd time at this hotel had a few issues last time. Still do not have mattress or pillow protectors which I find a problem
Excellent
8.8
Pros: Location excellent and room was very comfortable
Excellent
9.6
Pros: Absolutely spectacular place to stay, truly enjoyed it and the staff especially couldn’t do enough for us! Fantastic place
Okay
4.0
Pros: The refurbished room on the 4th floor was spacious, clean and nicely appointed - aiming for a modern twist on the 1920s and must be said succeeding
Details
Reviews
Overall 8.6 Excellent
Based on 3,451 reviews
Location
9.6
WiFi
8.7
Service
7.6
Breakfast
7.4
Room
7.0
Amenities
6.4
Cleanliness
5.9
Value
5.8
Pool
1.0
Location
9.6
Breakfast
8.0
Comfort
7.6
Room
7.5
Service
7.2
Value
6.4
Cleanliness
5.9
Location
9.4
Service
8.0
Breakfast
7.2
Room
7.2
Value
6.1
Cleanliness
5.8
Location
9.7
Service
7.8
Comfort
6.6
Amenities
6.4
Room
6.0
7.4 Good
Pros: Hilton are our Hotel Group of choice. I just thought this one to be overly expensive probably only justifying itself because of its proximity to the Old Town and the Royal Mile. The bedroom and bathroom were small and the rest of the hotel just felt like an apartment building. There was no real old-world warmth.
As you would expect the staff were very friendly and helpful.My final gripe was that the parking was public and some distance away down a hill and some very steep steps.This,I concede however,is probably the case with most Edinburgh hotels.
Cons: The price and the lack of old-world charm.
10.0 Excellent
Pros: An amazing location in a magnificent city! Steps off the Royal Mile & convenient for all public transportation.
Cons:
7.7 Good
Pros: Room very quiet. Lication to train station
Cons: Shower was dirty
Bar staff over worked
Desk lady was surley.
Restaurant very expensive for quality of food
9.0 Excellent
Pros: The location is great for access to the Royal mile and you can get anywhere by walking or train quickly. It is also close to some great pubs and restaurants. The hotel is updated and the rooms are nice. There are no real views but you are downtown.
Cons: I think for international guests who fly in overnight an option for early checkin would be great even if it cost additional. We wanted to freshen up and had to use a restroom in the restaurant in the hotel which was not a great option.
10.0 Excellent
Pros: Staff were lovely location great, no car park but you can park in train station car park with 20% off bit of a walk though. Close to royal mile and amenities
Cons: Only downside was always a queue to check in or out as only 2 at desk
4.0 Okay
Pros: Location was good staff tried hard but hotel was an absolute bomb site with builders and rubble everywhere, I'm sure it will be amazing finished but shouldn't be letting rooms as it is now
Cons: It is a building site not a hotel
2.0 Mediocre
Pros: Room and location excellent
Cons: The hotel is a building site. The description says there is scaffolding outside but that's an understatement... There is building work, wires hanging precariously, areas in complete darkness and emergency exits blocked off.
5.4 Okay
Pros: Good location
Cons: Bar prices changed depending on staff. Confusion at reception. Poor organisation regarding food, chief not supported by management
8.0 Excellent
Pros: This is my 2nd time at this hotel had a few issues last time. Still do not have mattress or pillow protectors which I find a problem
Cons: Great location
8.8 Excellent
Pros: Location excellent and room was very comfortable
Cons: The ceiling was very this so there was a lot of noise from a room above early in the morning.
9.6 Excellent
Pros: Absolutely spectacular place to stay, truly enjoyed it and the staff especially couldn’t do enough for us! Fantastic place
Cons:
4.0 Okay
Pros: The refurbished room on the 4th floor was spacious, clean and nicely appointed - aiming for a modern twist on the 1920s and must be said succeeding
Cons: It is an expensive to stay in building site. Most annoyingly was checking in at 3.40 and being sent to a room that was still being cleaned. Front desk should have foresight to deal with this in way befitting a 4* hotel. I almost felt I was in the wrong.
Blending perfectly into the historic surroundings of the Royal Mile, Hilton Edinburgh Carlton is an iconic element of the city. The building dates back to 1900s and is part of the impressive North Bridge which links Edinburgh’s Old and New town together, giving you easy access to countless shopping, dining and entertainment. Once one of Edinburgh’s top department stores, the building was fully refurbished in 2016 to bring the décor back to its stylish best. Our modern rooms offer complimentary WiFi, ergonomic work area and Suite Dreams by Serta® beds with luxurious linens. Select an executive room or suite for extra space and amenities including access to the Executive Lounge, with complimentary breakfast and refreshments throughout the day. Savor succulent steaks along with a variety of timeless classics at Marco Pierre White Steakhouse Restaurant, boasting a relaxed ambience with a glamorous interior. For an indulgent afternoon tea and a vast bar menu, pop into our stylish lounge and bar area. 24-hour room service is also available. Work in the business center with secretarial services and complimentary WiFi before re-energizing in the hotel’s fitness room. Hilton Edinburgh Carlton features seven meetings rooms, all located on the first floor with natural daylight. Host an informal reception for up to 300 guests or a wedding for up to 180, with panoramic city views as a breathtaking backdrop. The feature staircase creates some of the best wedding photography in the city.
Stylish, modern conveniences meet old-world charm at DoubleTree by Hilton Hotel Edinburgh City Centre. Set in the center of the city, this 1892 listed building offers a fantastic location within walking distance of many of Edinburgh’s famous attractions. We look forward to welcoming you to the hotel and to Edinburgh with a warm chocolate-chip cookie at check-in. Make yourself comfortable in an elegant guest room with amenities for work and relaxation, including WiFi access. Select a spacious suite or deluxe room for spectacular views of Edinburgh Castle. Dine, for breakfast, lunch and dinner in the Bread Street Brasserie. With a focus on fresh, quality ingredients, this Edinburgh restaurant offers a delightful menu with options to suit any occasion and palate. After a busy day exploring the city, unwind with a refreshing cocktail in Monboddo Bar or reinvigorate with a workout in the complimentary 24-hour fitness center. With its central location steps from the financial district, our dedicated glass-fronted Conference Venue is ideal for meetings in Edinburgh. Allow our events staff to lend a hand, providing the latest A/V equipment rental and professional services. Choose the stunning Penthouse for a memorable, bespoke Edinburgh wedding or celebration. The Penthouse offers a truly exceptional experience with its outdoor decking area and views of the city skyline, the castle and the River Forth on the horizon.
Overall 8.5 Excellent
Based on 2,223 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
8.0
Pros: Perfect location, every member of staff we came into contact with was very helpful and friendly.
Excellent
10.0
Pros: The location was close to all our requirements, which is one of the reasons we chose this hotel. The room was of a good size, and very comfortable. The evening meal was first class, and the beef just melted in our mouths. I wouldn't think twice about eating in the restaurant again.
Good
7.7
Pros: I liked the vicinity to the rest of the city.
Excellent
10.0
Pros: Staff were very friendly and willing to go out the way to help you. Rooms were clean and food was good quality. Defiantly recommended, price was fair!
Excellent
10.0
Pros: Plenty of staff who were all very friendly. Two gentleman in particular on the reception were extremely kind. Breakfast was very good, again plenty of staff available. Close to main Princes Street but quiet as glazing to bedroom windows was very good cutting out any car noise! Room very good and beds really comfortable. Overall would recommend to anyone looking to have a break in Edinburgh.
Excellent
10.0
Pros: Cookies and location
Excellent
10.0
Pros: Good standard. Good bed, room, bathroom.
Excellent
10.0
Pros: Loved the extra soft pillows
Excellent
8.0
Pros: The staff were very friendly and helpful.
Excellent
10.0
Pros: Very clean facility with amazingly friendly and accommodating staff
Excellent
9.4
Pros: Very spacious room with nicely appointed furniture. Beautiful view of the Castle from the room. Nicely located near Royal Mile and Edinburgh Castle so close to popular tourist sites. Desk staff were extremely welcoming and helpful Really impressed by how pleasant everyone was. Breakfast was well done and reasonably priced.
Good
7.0
Pros: High ceilings in the room
Details
Reviews
Overall 8.5 Excellent
Based on 2,223 reviews
Location
9.3
Service
8.9
Breakfast
8.0
Food
7.6
Room
7.4
WiFi
6.9
Value
6.6
Bar
6.0
Location
9.3
Service
8.5
Breakfast
7.9
Room
7.2
Bar
6.0
Location
9.4
Service
9.2
Breakfast
8.3
Room
6.8
Cleanliness
6.3
Location
9.4
Service
9.1
Room
7.4
Service
8.6
8.0 Excellent
Pros: Perfect location, every member of staff we came into contact with was very helpful and friendly.
Cons: Our room had an unpleasant smell. Problem was quickly solved and we were moved to another room.
10.0 Excellent
Pros: The location was close to all our requirements, which is one of the reasons we chose this hotel. The room was of a good size, and very comfortable. The evening meal was first class, and the beef just melted in our mouths. I wouldn't think twice about eating in the restaurant again.
Cons: Nothing to dislike.
7.7 Good
Pros: I liked the vicinity to the rest of the city.
Cons: There seems to be an active nightlife very nearby.
10.0 Excellent
Pros: Staff were very friendly and willing to go out the way to help you. Rooms were clean and food was good quality. Defiantly recommended, price was fair!
Cons:
10.0 Excellent
Pros: Plenty of staff who were all very friendly. Two gentleman in particular on the reception were extremely kind. Breakfast was very good, again plenty of staff available. Close to main Princes Street but quiet as glazing to bedroom windows was very good cutting out any car noise! Room very good and beds really comfortable. Overall would recommend to anyone looking to have a break in Edinburgh.
Cons: N/A
10.0 Excellent
Pros: Cookies and location
Cons: That you can hear all street noises all day and night
10.0 Excellent
Pros: Good standard. Good bed, room, bathroom.
Cons: Room view.
10.0 Excellent
Pros: Loved the extra soft pillows
Cons:
8.0 Excellent
Pros: The staff were very friendly and helpful.
Cons: The rooms smelled of cigarettes.
10.0 Excellent
Pros: Very clean facility with amazingly friendly and accommodating staff
Cons:
9.4 Excellent
Pros: Very spacious room with nicely appointed furniture. Beautiful view of the Castle from the room. Nicely located near Royal Mile and Edinburgh Castle so close to popular tourist sites. Desk staff were extremely welcoming and helpful Really impressed by how pleasant everyone was. Breakfast was well done and reasonably priced.
Cons: Unfortunately, while the hotel is nicely situated for tourists, the neighborhood is a little sketchy. Lots of closed businesses, pole dancing school (?) and generally run-down.
7.0 Good
Pros: High ceilings in the room
Cons: We had a room attached to a strangers room. We could hear everything from conversations to snoring. There is not parking on premises. It is a block away in a public parking garage.
Stylish, modern conveniences meet old-world charm at DoubleTree by Hilton Hotel Edinburgh City Centre. Set in the center of the city, this 1892 listed building offers a fantastic location within walking distance of many of Edinburgh’s famous attractions. We look forward to welcoming you to the hotel and to Edinburgh with a warm chocolate-chip cookie at check-in. Make yourself comfortable in an elegant guest room with amenities for work and relaxation, including WiFi access. Select a spacious suite or deluxe room for spectacular views of Edinburgh Castle. Dine, for breakfast, lunch and dinner in the Bread Street Brasserie. With a focus on fresh, quality ingredients, this Edinburgh restaurant offers a delightful menu with options to suit any occasion and palate. After a busy day exploring the city, unwind with a refreshing cocktail in Monboddo Bar or reinvigorate with a workout in the complimentary 24-hour fitness center. With its central location steps from the financial district, our dedicated glass-fronted Conference Venue is ideal for meetings in Edinburgh. Allow our events staff to lend a hand, providing the latest A/V equipment rental and professional services. Choose the stunning Penthouse for a memorable, bespoke Edinburgh wedding or celebration. The Penthouse offers a truly exceptional experience with its outdoor decking area and views of the city skyline, the castle and the River Forth on the horizon.
Choose Residence Inn Edinburgh for a sensational visit. Showcasing a first-class location in the heart of the city centre, our hotel is well suited for long-term business travellers and leisure guests. Settle into your stylishly appointed guest room, studio or suite; all accommodation offers a full kitchenette, floor-to-ceiling windows, complimentary high-speed Wi-Fi access, a flat-screen TV and a large workspace. Start your daily adventure in Edinburgh city centre with an extensive free breakfast buffet, or stay fit and focused at our hotel's 24-hour fitness room. In addition, we're a fantastic venue for a small business gathering or a private lunch. You'll be absolutely delighted with our hotel's central location in the city centre, moments from legendary attractions like Edinburgh Castle, Usher Hall, and world-class shopping, culture and nightlife on the Royal Mile. Whether you're visiting our hotel for a weekend trip or a long-term stay, Residence Inn Edinburgh will exceed your every expectation.
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Overall 8.5 Excellent
Based on 2,041 reviews
All reviews
- All reviews
- Couples
- Families
- Business
Excellent
8.8
Okay
5.7
Excellent
9.0
Pros: The hotel staff was nice, but also had free laundry facilities for guests, which I needed at the time.
Excellent
10.0
Pros: Very helpful staff all around. And an amazing breakfast
Excellent
8.8
Pros: Everything else about the hotel was brilliant.
Excellent
9.2
Pros: The room was comfortable and the staff were very friendly. The location is very good. Just a 10 minute walk from the Royal Mile near the castle.
Excellent
10.0
Pros: The location was very good. The room was very spacious and clean. The breakfast was very good and the staff were very attentive.
Excellent
8.0
Pros: All staff very friendly and helpful - they made us feel like at home.
Excellent
9.0
Pros: I loved all the facilities on offer from the little kitchen to the comfy seating area and the very comfortable bed.
Excellent
9.6
Pros: Very clean and modern. Staff were very helpful and aimed to please. A few small details requiring attention in the room for the maintenance team but nothing that detracted from our stay.
Excellent
10.0
Pros: I really like the location, just slightly out of the centre. The staff are amazingly helpful and sort any issue out immediately. They couldn’t have done more for us!
Good
7.5
Details
Reviews
Overall 8.5 Excellent
Based on 2,041 reviews
Service
9.3
Location
9.3
Breakfast
7.8
Room
7.4
Comfort
7.3
WiFi
4.4
Wellness
1.8
Service
9.2
Location
8.7
Breakfast
7.6
Comfort
7.3
Room
6.9
Value
6.3
Location
9.4
Service
9.3
Breakfast
8.1
Comfort
6.7
Room
6.7
Food
5.9
Location
9.4
Service
9.3
Breakfast
7.6
Comfort
6.7
Room
6.6
8.8 Excellent
Pros:
Cons: Stain on ceiling above shower. Pipe work a bit noisy
5.7 Okay
Pros:
Cons: The reception staff was awesome. The bathroom in the room however is where I had an issue. I didn’t notice until I took a shower that night but there was mold ALL OVER the ceiling and in the corners of the bathroom. I brought it up to the staff in the morning and they said that they would get it cleaned off. I came back to the room that evening and there was still mold on the ceiling. I looked like they tried to get off some of the bigger spots and then just gave up half way through. It was brought up to them again and I got the same BS answer/result. Luckily we were checking out the next morning. I definitely won’t be staying here again. The staff can’t even take mold issues that can affect someone health seriously.
9.0 Excellent
Pros: The hotel staff was nice, but also had free laundry facilities for guests, which I needed at the time.
Cons: No.
10.0 Excellent
Pros: Very helpful staff all around. And an amazing breakfast
Cons:
8.8 Excellent
Pros: Everything else about the hotel was brilliant.
Cons: The breakfast facilities are too small for the amount of guests, on the last morning we couldn't get a seat so missed breakfast.
9.2 Excellent
Pros: The room was comfortable and the staff were very friendly. The location is very good. Just a 10 minute walk from the Royal Mile near the castle.
Cons: There was not that good sound insulation between the rooms and the corridor.
10.0 Excellent
Pros: The location was very good. The room was very spacious and clean. The breakfast was very good and the staff were very attentive.
Cons: Difficult to find in the dark - found it easier to get a taxi.
8.0 Excellent
Pros: All staff very friendly and helpful - they made us feel like at home.
Cons: n.a.
9.0 Excellent
Pros: I loved all the facilities on offer from the little kitchen to the comfy seating area and the very comfortable bed.
Cons: Would have preferred a small oven rather than a dishwasher. We ate in the room each night and found the microwave a bit limited
9.6 Excellent
Pros: Very clean and modern. Staff were very helpful and aimed to please. A few small details requiring attention in the room for the maintenance team but nothing that detracted from our stay.
Cons: Nothing it was very good.
10.0 Excellent
Pros: I really like the location, just slightly out of the centre. The staff are amazingly helpful and sort any issue out immediately. They couldn’t have done more for us!
Cons: N/A
7.5 Good
Pros:
Cons: Requested new bulb for lamp and batteries for TV remote about 9.00am Wednesday. Came back to room about 7.30pm that evening - neither request actioned. Went down to reception and requested again. Reception staff member thereafter came up to room and resolved. Staff member apologised and said maintenance staff had been very busy that day? I didn't pursue matters further - our short stay was otherwise pleasant.
Choose Residence Inn Edinburgh for a sensational visit. Showcasing a first-class location in the heart of the city centre, our hotel is well suited for long-term business travellers and leisure guests. Settle into your stylishly appointed guest room, studio or suite; all accommodation offers a full kitchenette, floor-to-ceiling windows, complimentary high-speed Wi-Fi access, a flat-screen TV and a large workspace. Start your daily adventure in Edinburgh city centre with an extensive free breakfast buffet, or stay fit and focused at our hotel's 24-hour fitness room. In addition, we're a fantastic venue for a small business gathering or a private lunch. You'll be absolutely delighted with our hotel's central location in the city centre, moments from legendary attractions like Edinburgh Castle, Usher Hall, and world-class shopping, culture and nightlife on the Royal Mile. Whether you're visiting our hotel for a weekend trip or a long-term stay, Residence Inn Edinburgh will exceed your every expectation.
We think you'll agree that our location is perfect, but we all know it's what's on the inside that really counts. Our welcoming 24hr bar is stocked with a great selection of Scottish beers and spirits, our fibre Wi-Fi is free and speedy, and we have a beautiful outdoor courtyard for relaxing with a tipple - when the inclement Scottish weather behaves itself. And with a room upgrade option available, you'll certainly enjoy plenty for your money at ibis Edinburgh Centre South Bridge.
Overall 8.4 Excellent
Based on 15,940 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
8.0
Pros: All food was excellent, service was good and the bed was particularly comfortable. The staff were always pleasant and helpful.
Excellent
9.0
Pros: The hotel was clean and comfortable.
Excellent
10.0
Pros: good location; breakfast included; great staff
Excellent
10.0
Pros: every thing was wonderful however had to que in the morning for coffee as there was only one coffee machine ,not in the mood to do that ,, tables are not cleared on regular basis tables get cluttered. if you fix these issues it would be perfect .
Excellent
10.0
Pros: I like the room design, color, and location.
Excellent
9.0
Pros: Breakfast was exceptional.
Excellent
9.6
Pros: Great location, clean and comfortable room.
Good
7.0
Pros: Hotel was in a good location and room was quiet even though hotel was on a busy road. Room was rather impersonal, bland, cold and uninviting, but did have all the necessary thick towels and tea making facilities.
Okay
4.0
Pros: it is great place to reach everywhere where you would go and there are plenty of good cafes and restaurants.
Excellent
10.0
Pros: Great location and great value for money
Excellent
10.0
Pros: Localization, nice and clean rooms
Okay
4.0
Pros: Good location
Details
Reviews
Overall 8.4 Excellent
Based on 15,940 reviews
Location
9.5
Service
9.0
Breakfast
8.7
WiFi
8.6
Room
6.9
Comfort
5.1
Location
9.6
Service
9.0
Breakfast
8.8
WiFi
7.4
Room
7.0
Value
6.5
Location
9.6
Breakfast
9.2
Service
9.0
Food
8.4
WiFi
7.5
Value
6.7
Room
6.5
Comfort
4.2
Location
9.8
Service
9.1
Breakfast
8.5
Cleanliness
8.1
WiFi
7.7
Room
7.0
Value
6.6
Comfort
4.4
Location
9.6
Service
9.1
Breakfast
8.7
Cleanliness
8.1
Room
7.6
WiFi
7.4
Value
6.7
8.0 Excellent
Pros: All food was excellent, service was good and the bed was particularly comfortable. The staff were always pleasant and helpful.
Cons: The layout was very confusing , we were not sure how to access different areas either by stairs or elevators. Reception was strange with no desk only staff with tablets and information projecting onto a blank wall.
9.0 Excellent
Pros: The hotel was clean and comfortable.
Cons: The bathroom towels were dingy and stained.
10.0 Excellent
Pros: good location; breakfast included; great staff
Cons:
10.0 Excellent
Pros: every thing was wonderful however had to que in the morning for coffee as there was only one coffee machine ,not in the mood to do that ,, tables are not cleared on regular basis tables get cluttered. if you fix these issues it would be perfect .
Cons: as above
10.0 Excellent
Pros: I like the room design, color, and location.
Cons:
9.0 Excellent
Pros: Breakfast was exceptional.
Cons: Bed was really hard and uncomfortable.
9.6 Excellent
Pros: Great location, clean and comfortable room.
Cons: Quite noisy when closing the bathroom door.
7.0 Good
Pros: Hotel was in a good location and room was quiet even though hotel was on a busy road. Room was rather impersonal, bland, cold and uninviting, but did have all the necessary thick towels and tea making facilities.
Cons: The 'pod' style bathroom with hand wash and shower gel containers fixed permanently to the wall. Registering right in the middle of the foyer amongst other guests trying to hand in keys, ask questions and retrieve luggage, was a little disconcerting.
4.0 Okay
Pros: it is great place to reach everywhere where you would go and there are plenty of good cafes and restaurants.
Cons: depends on who clean the room... sometimes clean sometimes just dusty this could be very personal but water pressure is too low
10.0 Excellent
Pros: Great location and great value for money
Cons:
10.0 Excellent
Pros: Localization, nice and clean rooms
Cons: Everything was perfect
4.0 Okay
Pros: Good location
Cons: Our heater in our room was broken. It was a really cold night and we reported this to front desk. The receptionist radioed the manager and asked it to be checked. Over an hour later no contact or anyone come to our room. I went back to front desk. The receptionist was surprised no one had come she went and got manager who told me nothing can be done. He gave me an extra duvet and asked me to make due with that
We think you'll agree that our location is perfect, but we all know it's what's on the inside that really counts. Our welcoming 24hr bar is stocked with a great selection of Scottish beers and spirits, our fibre Wi-Fi is free and speedy, and we have a beautiful outdoor courtyard for relaxing with a tipple - when the inclement Scottish weather behaves itself. And with a room upgrade option available, you'll certainly enjoy plenty for your money at ibis Edinburgh Centre South Bridge.
The 4-star Novotel Edinburgh Centre hotel is located in the heart of the Scottish capital. After a day exploring Edinburgh, recuperate in our heated pool & spa, and join us for cocktails and craft beers and contemporary cuisine in the Tap Kitchen & Bar. And when you're ready to relax, discover the meaning of true comfort in our newly upgraded rooms.
Overall 8.4 Excellent
Based on 6,326 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
10.0
Pros: Location. Was excellent, brilliant facilities and breakfast was lovely
Excellent
9.2
Pros: The reception and bar area was very modern and decorated lovely for Christmas. The spa facilities were very good and clean. Excellent breakfast and very friendly and helpful staff.
Excellent
9.6
Pros: The location was really central and easy to get to from princes Street/castle area. Staff were really welcoming and helpful. Room was lovely and comfortable and the bed was cosy. Breakfast great also. Plenty options and fresh. Will book again.
Excellent
10.0
Pros: The bed and pillows were the comfiest of any hotel I've stayed in!
Good
7.0
Excellent
10.0
Pros: The upgrade to executive room
Excellent
10.0
Pros: Friendly greeting and when asking about the reason for our visit, we were upgraded to an executive suite. 100% would stay again.
Excellent
9.0
Pros: location price of rooms
Excellent
10.0
Pros: Wonderful experience. We were upgraded by the hotel and had a beautiful updated executive suite. The pool was beautiful. Breakfast was delicious. The staff were so nice.
Poor
1.0
Pros: Location
Excellent
9.6
Pros: Excellent location for the grass market and grey friars, view of the castle from bedroom,
Excellent
9.2
Pros: Very clean, comfortable. Friendly helpful staff. Hotel has great facilities. Very central. Great food. Will be returning next year.
Details
Reviews
Overall 8.4 Excellent
Based on 6,326 reviews
Location
8.9
Breakfast
8.6
Service
8.5
Bar
8.4
WiFi
7.2
Room
7.1
Pool
6.6
Value
6.4
Wellness
5.4
Service
9.0
Location
9.0
Bar
8.6
Breakfast
8.4
Pool
7.2
Room
6.9
Value
6.5
Wellness
5.7
Location
9.1
Bar
8.5
Service
8.4
Breakfast
8.2
Room
6.9
Pool
6.5
Value
6.4
Comfort
5.4
WiFi
5.4
Wellness
5.3
Location
8.8
Breakfast
8.3
Service
8.1
Room
7.2
Pool
6.5
Value
6.1
Wellness
5.2
Location
9.2
Breakfast
8.7
Bar
8.7
Service
8.5
Room
7.8
Pool
6.6
Wellness
5.9
10.0 Excellent
Pros: Location. Was excellent, brilliant facilities and breakfast was lovely
Cons:
9.2 Excellent
Pros: The reception and bar area was very modern and decorated lovely for Christmas. The spa facilities were very good and clean. Excellent breakfast and very friendly and helpful staff.
Cons: We had a disabled bathroom and we are not disabled. We have had this booking made since February therefore feel that we should have been allocated a more appropriate room. The bathroom was very basic and was not as viewed in the photos.
9.6 Excellent
Pros: The location was really central and easy to get to from princes Street/castle area. Staff were really welcoming and helpful. Room was lovely and comfortable and the bed was cosy. Breakfast great also. Plenty options and fresh. Will book again.
Cons:
10.0 Excellent
Pros: The bed and pillows were the comfiest of any hotel I've stayed in!
Cons: It didn't affect us but the kitchen was not fully working one night. We had breakfast there and it was fantastic lots of choice and also for those with special dietary requirements
7.0 Good
Pros:
Cons: New towels the next day
10.0 Excellent
Pros: The upgrade to executive room
Cons: I booked the room in January 2019 at a price of £70 then on the 29th November £153 was taken from my account i wasnt amused at how booking.com had still not dealt with it i had to wait until i arrived at the hotel to get the staff to sort it out.
10.0 Excellent
Pros: Friendly greeting and when asking about the reason for our visit, we were upgraded to an executive suite. 100% would stay again.
Cons:
9.0 Excellent
Pros: location price of rooms
Cons: bar staff was not friendly/ hot tub water was to cold.
10.0 Excellent
Pros: Wonderful experience. We were upgraded by the hotel and had a beautiful updated executive suite. The pool was beautiful. Breakfast was delicious. The staff were so nice.
Cons:
1.0 Poor
Pros: Location
Cons: The room smelt of body odour and I was double charged on checkout despite my express request not to be.
9.6 Excellent
Pros: Excellent location for the grass market and grey friars, view of the castle from bedroom,
Cons:
9.2 Excellent
Pros: Very clean, comfortable. Friendly helpful staff. Hotel has great facilities. Very central. Great food. Will be returning next year.
Cons:
The 4-star Novotel Edinburgh Centre hotel is located in the heart of the Scottish capital. After a day exploring Edinburgh, recuperate in our heated pool & spa, and join us for cocktails and craft beers and contemporary cuisine in the Tap Kitchen & Bar. And when you're ready to relax, discover the meaning of true comfort in our newly upgraded rooms.
A stay at Old Waverley Hotel places you in the heart of Edinburgh, steps from Princes Street and Scott Monument. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage.
Overall 8.2 Excellent
Based on 5,193 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
8.8
Pros: Position is Top. Some employes were very kind.
Good
7.7
Pros: Location, location, location. Within walking distance (<1 mile) of every place I needed to be or wanted to see on a mostly-business trip.
Nice views from my 4th floor window facing Prince St.
Bathroom was thoroughly up-to-date and very clean.
Good
7.1
Pros: Wifi didn't work on my iPhone, only my iPad.
Excellent
8.0
Pros: Delicious food at breakfast and in the bar.
Excellent
10.0
Pros: Included breakfast was excellent with free hot beverage service too. The location cannot be beat, in the center of everything. Easy to rent a car, walk the royal mile, shop, eat, and see all the sights Edinburgh has to offer!
Okay
5.7
Pros: Location
Excellent
8.3
Pros: Location was spot on for both the New Town, and Old Town of the city.
Good
7.9
Pros: Position of the bar across from princess streets gardens and the view that nyo the Christmas markets and amusntents.
Excellent
10.0
Pros: Everything 10/10
Excellent
10.0
Pros: Room was perfect. The views were fantastic overlooking the Christmas market (which is what we came for) and just a very short walk to the Train station.
Excellent
9.0
Pros: Location, big room, friendly staff
Details
Reviews
Overall 8.2 Excellent
Based on 5,193 reviews
Location
9.7
Service
8.7
Breakfast
7.0
Room
6.6
Value
6.5
Comfort
4.9
WiFi
3.6
Amenities
2.6
Location
9.7
Service
8.8
Breakfast
7.4
Value
6.3
Room
6.0
Vibe
5.7
Comfort
4.2
Amenities
2.9
WiFi
2.2
Location
9.8
Service
8.3
Breakfast
7.2
Value
6.6
Room
6.1
Vibe
4.2
Comfort
4.0
Amenities
2.0
WiFi
1.8
Location
9.8
Service
8.7
Room
7.3
Breakfast
7.1
Value
6.8
Comfort
5.1
Vibe
4.6
Amenities
2.8
WiFi
2.6
Location
9.8
Service
8.8
Breakfast
7.3
Room
5.5
Comfort
4.6
Vibe
4.2
Amenities
3.1
8.8 Excellent
Pros: Position is Top. Some employes were very kind.
Cons: Junior suite small and a bit noisy. The breakfast can be inprooved a bit.
7.7 Good
Pros: Location, location, location. Within walking distance (<1 mile) of every place I needed to be or wanted to see on a mostly-business trip.
Nice views from my 4th floor window facing Prince St.
Bathroom was thoroughly up-to-date and very clean.
Cons: Mattress was soft and showing some age.
Some street noise--a tradeoff for the view, and not intrusive with the window and curtains closed after 10 pm.
7.1 Good
Pros: Wifi didn't work on my iPhone, only my iPad.
Cons: There is demolition of a building right behind my room. They start early in the morning. It wasn't pleasant at all.
8.0 Excellent
Pros: Delicious food at breakfast and in the bar.
Cons: Furnishings looking a little worse for wear but not a problem.
10.0 Excellent
Pros: Included breakfast was excellent with free hot beverage service too. The location cannot be beat, in the center of everything. Easy to rent a car, walk the royal mile, shop, eat, and see all the sights Edinburgh has to offer!
Cons:
5.7 Okay
Pros: Location
Cons: The merchant's website is not elaborative if you open a mobile version. It didnt show to book for a child. I was fooled by the same as had to pay extra for my child. For some reason, they charged me the whole amount for bfast inclusive, but bfast deal wasn't showing. I travelled from India and had the worst experience as had to check out early.
8.3 Excellent
Pros: Location was spot on for both the New Town, and Old Town of the city.
Cons: Dated decor.
7.9 Good
Pros: Position of the bar across from princess streets gardens and the view that nyo the Christmas markets and amusntents.
Cons: It was fine I would have liked a handrail for the bath, there was one for the shower but not one reachable for bathers. Room 604 was nearby some machinery lift shaft a boiler that was very noisy until midnight then thankfully it was quiet. Whilst I was having a bath I was disturbed by management by phone unanswered because I was in the bath then by knocking at our door, apparently water was seeping through downstairs.upon answering the door a short while later I explained that there were no leakages in our room just a slow/sluggish toilet!! .upon inspection management agreed and left us in peace. Nothing more was said or done.Hey these things happen.
10.0 Excellent
Pros: Everything 10/10
Cons:
10.0 Excellent
Pros: Room was perfect. The views were fantastic overlooking the Christmas market (which is what we came for) and just a very short walk to the Train station.
Cons: Room only available from 3pm
9.0 Excellent
Pros: Location, big room, friendly staff
Cons: Unfortunately cooked breakfast was cold
A stay at Old Waverley Hotel places you in the heart of Edinburgh, steps from Princes Street and Scott Monument. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage.
With a stay at Leonardo Royal Edinburgh Haymarket, you'll be centrally located in Edinburgh, just a 5-minute walk from Edinburgh International Conference Centre (EICC) and 8 minutes by foot from Princes Street. Featured amenities include a business center, a 24-hour front desk, and luggage storage. Self parking (subject to charges) is available onsite.
Overall 8.0 Excellent
Based on 11,326 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
9.4
Pros: Hotel is well situated two minutes walk from Haymarket Station and maybe 81-10 minutes from the start of Princess Street, surrounded by pubs, bars, cafes and restaurants, a great area to base yourself.
Hotel itself is modern, bright and welcoming with comfortable rooms and a terrific breakfast
Good
6.2
Pros: Location
Plenty of hot water
Excellent
8.2
Pros: Friendly staff, good breakfast. Handy for public transport
Okay
4.8
Pros: Breakfast
Excellent
9.0
Pros: Location, friendly professional staff, hot chocolate on tap
Excellent
8.0
Pros: Easily located from Haymarket train or Airport bus stop, approx. 5mins walk. Able to walk to Grassmarket then to Royal Mile etc... 15mins. Restaurant within close proximity.Good security / restricted access to hotel floors - only by key card activation on lift. Staff very pleasant and informative.
Excellent
8.3
Pros: Friendly atmosphere of
Excellent
8.8
Pros: The rooms were immaculate
Okay
5.4
Pros: It was a convenient location.
Excellent
9.7
Pros: Everything is easy access from this location and in a good area of town.
Excellent
9.6
Pros: The staffs were very nice and helpful - the room was spacious - the bed was comfortable. Perfect location and the coach can drop us directly in front of the hotel.
Details
Reviews
Overall 8.0 Excellent
Based on 11,326 reviews
Location
9.2
Breakfast
7.8
Service
7.3
WiFi
7.0
Room
6.6
Value
6.0
Cleanliness
4.8
Location
9.1
Breakfast
8.4
Service
8.0
Room
6.2
Value
5.7
WiFi
5.1
Cleanliness
4.0
Location
9.1
Breakfast
8.4
Service
7.2
Room
5.3
WiFi
5.2
Comfort
4.9
Value
4.5
Cleanliness
4.0
Location
9.2
Service
8.0
Breakfast
7.6
Room
6.8
Value
6.1
Cleanliness
4.9
Location
9.6
Breakfast
7.7
Service
7.5
Value
6.3
Room
5.8
Cleanliness
4.3
9.4 Excellent
Pros: Hotel is well situated two minutes walk from Haymarket Station and maybe 81-10 minutes from the start of Princess Street, surrounded by pubs, bars, cafes and restaurants, a great area to base yourself.
Hotel itself is modern, bright and welcoming with comfortable rooms and a terrific breakfast
Cons: Small lifts tend to get busy in the mornings, apart from that very happy
6.2 Good
Pros: Location
Plenty of hot water
Cons: The bed was very uncomfortable and the sheets slipped off the mattress cover. Fought with the bed all night
8.2 Excellent
Pros: Friendly staff, good breakfast. Handy for public transport
Cons:
4.8 Okay
Pros: Breakfast
Cons: Slow check in - no-one seemed to know what they were doing.
Room booked for 3 but only made up for 2 (Someone else got to their room and it was already occupied!
Keys had to be reset as they stopped opening door.
Room cold - none of us slept well.
9.0 Excellent
Pros: Location, friendly professional staff, hot chocolate on tap
Cons: Bed was a bit hard for my liking and bathroom was dark with mirror light and fan not working
8.0 Excellent
Pros: Easily located from Haymarket train or Airport bus stop, approx. 5mins walk. Able to walk to Grassmarket then to Royal Mile etc... 15mins. Restaurant within close proximity.Good security / restricted access to hotel floors - only by key card activation on lift. Staff very pleasant and informative.
Cons: Bathroom was clean, but dated, lack of sufficient toiletries, especially if you are restricted to allowance with hand luggage on planes...
8.3 Excellent
Pros: Friendly atmosphere of
Cons: Had to send food back not cooked otherwise good
8.8 Excellent
Pros: The rooms were immaculate
Cons: One of our towels had what looked like blood stains on it,
5.4 Okay
Pros: It was a convenient location.
Cons: Tired in need of refurbishment and not very clean. Beds were not properly made so you pretty much slept on a mattress.
9.7 Excellent
Pros: Everything is easy access from this location and in a good area of town.
Cons: The only thing I didn’t like was the breakfast they served wasn’t like the pictures they advertised. Definitely should put out the food your advertising
9.6 Excellent
Pros: The staffs were very nice and helpful - the room was spacious - the bed was comfortable. Perfect location and the coach can drop us directly in front of the hotel.
Cons:
With a stay at Leonardo Royal Edinburgh Haymarket, you'll be centrally located in Edinburgh, just a 5-minute walk from Edinburgh International Conference Centre (EICC) and 8 minutes by foot from Princes Street. Featured amenities include a business center, a 24-hour front desk, and luggage storage. Self parking (subject to charges) is available onsite.
A stay at Safestay Edinburgh Royal Mile places you in the heart of Edinburgh, steps from Royal Mile and Princes Street. Featured amenities include a computer station, express check-in, and express check-out.
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Overall 8.0 Excellent
Based on 6,614 reviews
All reviews
- All reviews
- Solo
- Families
- Couples
- Business
Good
7.9
Pros: The location was excellent and the staff were very friendly and helpful.
Excellent
10.0
Pros: 4 person suite that held the family. Our own bathroom and shower. Fresh and updated. We didn't use the other amenities. Definitely recommend
Good
7.5
Pros: It was perfect for a large group attending a match who wanted to minimise costs. Centrally located close to the Royal Mile and the Grassmarket. When modifying the booking they were quite helpful.
Excellent
10.0
Pros: The location is really great where you can walk through the old town. It’s just few minutes walk to the popular area but still quiet at night. The beds are with curtain so you can keep your privacy, and also small light for each bed. The bathroom and shower room are separated but both in the room so you don’t need to wait for people showering if you need the toilet or tub. They have well-equipped kitchen and free pool! You can also get discounts from the bar and food just downstairs.
Excellent
9.0
Pros: A very good location in Edinburgh city centre, friendly staff and clean rooms (each bed has its own locker). Highly recommended for budget trips.
Excellent
9.2
Pros: The way the key to the luggage room was attached with a Hawaiian flip flop. The smoking zone was cool and sustains inspiring thoughts..
Excellent
9.6
Pros: Big rooms, separated toilet and shower.
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Details
Reviews
Overall 8.0 Excellent
Based on 6,614 reviews
Pool
10.0
Location
9.6
Value
7.9
Bar
7.8
Service
7.6
Breakfast
6.7
WiFi
6.5
Cleanliness
6.4
Room
5.9
Comfort
5.0
Location
9.7
Value
8.5
Service
8.2
Bar
8.0
Cleanliness
7.6
Breakfast
7.0
Room
6.7
Comfort
6.0
WiFi
5.4
Location
9.6
Value
7.4
Bar
7.4
Service
6.5
Breakfast
6.2
Food
6.1
Cleanliness
5.6
Amenities
4.5
Room
4.5
WiFi
4.0
Comfort
3.5
Location
9.7
Value
8.3
Bar
8.1
Service
7.5
Breakfast
6.7
Cleanliness
6.5
Room
5.7
Comfort
5.6
Location
9.6
Value
7.4
Service
7.4
Room
6.0
Comfort
5.4
7.9 Good
Pros: The location was excellent and the staff were very friendly and helpful.
Cons: The breakfast could have been better - brown bread instead of just white and orange juice as a drink option.
10.0 Excellent
Pros: 4 person suite that held the family. Our own bathroom and shower. Fresh and updated. We didn't use the other amenities. Definitely recommend
Cons: A little loud from some guests using the outdoor Café below our window but not bad.
7.5 Good
Pros: It was perfect for a large group attending a match who wanted to minimise costs. Centrally located close to the Royal Mile and the Grassmarket. When modifying the booking they were quite helpful.
Cons: Some confusion at check in led to the group being split up and 1 stranger stuck in with 9 people in 10 bed dorm. When trying to find the luggage room at check in a short male member of the bar staff was very rude. Breakfast had no hot food option.
10.0 Excellent
Pros: The location is really great where you can walk through the old town. It’s just few minutes walk to the popular area but still quiet at night. The beds are with curtain so you can keep your privacy, and also small light for each bed. The bathroom and shower room are separated but both in the room so you don’t need to wait for people showering if you need the toilet or tub. They have well-equipped kitchen and free pool! You can also get discounts from the bar and food just downstairs.
Cons: Nothing to complain about, everything’s is fine.
9.0 Excellent
Pros: A very good location in Edinburgh city centre, friendly staff and clean rooms (each bed has its own locker). Highly recommended for budget trips.
Cons:
9.2 Excellent
Pros: The way the key to the luggage room was attached with a Hawaiian flip flop. The smoking zone was cool and sustains inspiring thoughts..
Cons: The speed of the closing of the elevator door... pretty slo mo Also suggest make a dedicated corner with an Electric kettle, tea bags and. coffee...and lot's of ceramic mugs, so that one can wash the cup after use..and make some mechanism for taking one time payment of One Pound to make the tea/coffee stand accessible for 4 hrs. I was really missing my black teas and black coffee... Costa, Nero are too dear. I'm an MSc student of University of Strathclyde Glasgow, department of Naval Architecture Ocean and Marine Engineering...I loved the place and will visit again later for some digital photography course and live music in Bannermans... Cheers for listening, pal Sumon
9.6 Excellent
Pros: Big rooms, separated toilet and shower.
Cons: Metal Bunk beds were noisy.
A stay at Safestay Edinburgh Royal Mile places you in the heart of Edinburgh, steps from Royal Mile and Princes Street. Featured amenities include a computer station, express check-in, and express check-out.
The Mercure Edinburgh Haymarket hotel is ideally located in the heart of Edinburgh, making it the perfect base for guests looking to explore this historic city. This stylish 4-star hotel provides all the comforts of home and more, with spacious rooms and plenty of on-site faculties such as a fitness centre and more. With easy access to the Edinburgh International Conference Centre (EICC) and Haymarket train station, the hotel is ideal for guests looking for style and convenience.
Overall 7.9 Good
Based on 5,283 reviews
All reviews
- All reviews
- Couples
- Business
- Families
- Solo
Okay
4.6
Pros: Location
Good
7.5
Pros: Clean towels everyday Good staff Clean facilities
Good
7.0
Pros: Bed was comfy.
Excellent
8.0
Pros: Excellent hotel and location, breakfast was really good with great choice available. Will definitely stay here on my next trip to Edinburgh.
Details
Reviews
Overall 7.9 Good
Based on 5,283 reviews
Location
8.8
Service
7.9
Cleanliness
7.0
Room
6.9
Value
6.4
WiFi
6.3
Breakfast
6.0
Comfort
5.6
Bar
4.4
Food
3.5
Location
8.8
Service
8.0
Room
6.9
Cleanliness
6.8
Value
6.5
Breakfast
5.8
Comfort
5.7
WiFi
5.2
Bar
4.6
Food
3.3
Location
9.1
Service
7.6
Cleanliness
7.3
Room
7.0
Breakfast
5.7
Comfort
5.3
WiFi
5.1
Bar
4.6
Food
3.7
Location
8.5
Service
7.5
Breakfast
6.0
Room
5.9
Value
5.8
Comfort
4.7
Food
3.4
Location
8.6
Service
7.4
Room
7.3
Value
6.6
Breakfast
6.4
Cleanliness
6.3
Comfort
5.6
Bar
3.9
Food
3.5
4.6 Okay
Pros: Location
Cons: We had to ask around 8 times why our hearing wasn’t working and reception refused to give us control of it. My partner bought drinks at the bar and added them to the room. There was a lot of noise from the room above us which disturbed our sleep. When it came to checking out today we weren’t even asked how our stay was and they couldn’t even find the form I signed when checking in (very concerning). They’d already secured the payment for the room but when my partner tried to pay for the drinks when checking out they tried charging him again for the room (even more concerning) The customer service of the staff is non existent and I would never stay at this hotel again. I didn’t take any photos of the room as there’s nothing pleasant about it.
7.5 Good
Pros: Clean towels everyday Good staff Clean facilities
Cons: I didn’t like how the maid never made my bed even though I was on a two night stay so my room should have been cleaned (bed made).
7.0 Good
Pros: Bed was comfy.
Cons: Room not serviced and out all day returning at 4 for an afternoon nap.
8.0 Excellent
Pros: Excellent hotel and location, breakfast was really good with great choice available. Will definitely stay here on my next trip to Edinburgh.
Cons: Everything was great.
The Mercure Edinburgh Haymarket hotel is ideally located in the heart of Edinburgh, making it the perfect base for guests looking to explore this historic city. This stylish 4-star hotel provides all the comforts of home and more, with spacious rooms and plenty of on-site faculties such as a fitness centre and more. With easy access to the Edinburgh International Conference Centre (EICC) and Haymarket train station, the hotel is ideal for guests looking for style and convenience.
Discover the true beauty of Scotland's capital at the Mercure Edinburgh City Princess Street Hotel. This stylish 3-star destination provides guests with panoramic views of Edinburgh Castle, Old Town and Princes Street Gardens from its central location. After a day of sightseeing, experience fine dining at the in-house Princes Dining Room before retreating to one of our stylish and comfortable rooms for a relaxing night's sleep.
Overall 7.6 Good
Based on 8,779 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
10.0
Pros: The view of Edinburgh can not be beat, the breakfast buffet was great.
Excellent
8.0
Pros: Clean, great location
Okay
5.0
Pros: The bar area was nicely decorated and breakfast was very good- the rest of the hotel did not match the communal areas
Good
7.5
Pros: Location,
Good
6.3
Pros: The room was really nice and location was ideal and view from the window would have perfect for the Xmas market (if it wasn't for the scaffolding).
Excellent
10.0
Pros: The location was excellent. Very close to the railway station and the Christmas markets
Good
7.5
Pros: Hotel staff were very helpful. The breakfast was good and had a wide selection to choose from. Beds were comfortable and the location of the hotel is fab. So close to all attractions
Good
6.7
Pros: Location was perfect.
Good
6.0
Pros: location
Excellent
10.0
Pros: Great location on princess street
Good
7.9
Pros: Great location and the check in was quick and straight forward.
Okay
5.0
Pros: Downstairs lounge and breakfast area good.
Details
Reviews
Overall 7.6 Good
Based on 8,779 reviews
Location
9.6
Service
8.4
Breakfast
6.3
Room
5.9
Cleanliness
5.8
Value
5.7
Comfort
4.8
WiFi
4.3
Amenities
3.7
Vibe
3.5
Location
9.5
Service
8.6
Room
6.2
Breakfast
6.1
Cleanliness
5.8
Value
5.6
Comfort
5.0
Vibe
4.5
WiFi
3.0
Location
9.4
Service
8.1
Value
6.3
Breakfast
6.2
Room
6.0
Comfort
4.5
Vibe
3.6
WiFi
2.7
Location
9.3
Service
7.4
Breakfast
5.9
Cleanliness
5.9
Value
5.7
Room
4.7
Comfort
3.3
WiFi
3.2
Amenities
2.6
Vibe
2.2
Location
9.9
Service
8.7
Breakfast
6.9
Room
6.2
Cleanliness
5.9
Value
5.8
Comfort
4.5
Amenities
3.1
Vibe
2.9
WiFi
2.4
10.0 Excellent
Pros: The view of Edinburgh can not be beat, the breakfast buffet was great.
Cons: You can hear people in the next room and also the outside noise came through at night. Not a problem until you were trying to sleep..
8.0 Excellent
Pros: Clean, great location
Cons: Bathroom seemed like it was for handicapped people
5.0 Okay
Pros: The bar area was nicely decorated and breakfast was very good- the rest of the hotel did not match the communal areas
Cons: The toilets in the bar/reception area were very shabby and the cubicles were very small- very tired pink! our room was very tired and the bathroom very shabby. we had a twin room but only given towels for one. check in was delayed by over an hour with no offer of compensation..... a free coffee while we waited would've helped.
7.5 Good
Pros: Location,
Cons: The ramp lift at front door not in operation as my mother struggled to get up the few stairs. Height of beds in disabled rooms as they were hard for people with mobility problems get in & out.
6.3 Good
Pros: The room was really nice and location was ideal and view from the window would have perfect for the Xmas market (if it wasn't for the scaffolding).
Cons: The bar was understaffed, the bar and the tables weren't being cleared of empty glasses, took a while for someone to serve drinks. We weren't notified that there was a scaffolding along the front of the hotel and that our room was right beside the access for the workers onto the scaffolding and that they would banging and hammering 1st thing in the morning. We understand that upgrades works are essential but some notification or at least don't put guests in the rooms directly beside where they are working. When I booked the hotel in advance of our stay i thought we were getting a good deal for the location and type of hotel it was but when I went back on the site on the day of our arrival, our room was £10 cheaper for the same deal, pretty disappointed to find that. I emailed the hotel in advance after seeing a review about someone having an early check in at 12 and requested if this was possible but was declined with a quick response.
10.0 Excellent
Pros: The location was excellent. Very close to the railway station and the Christmas markets
Cons:
7.5 Good
Pros: Hotel staff were very helpful. The breakfast was good and had a wide selection to choose from. Beds were comfortable and the location of the hotel is fab. So close to all attractions
Cons: Rooms are slightly dated now and the bathrooms could do with being upgraded.
6.7 Good
Pros: Location was perfect.
Cons: The restaurant staff and service was very poor and over priced. Waited a long time to be served. Had to wait ages for a table for breakfast and for over £15, certainly not value for money. We had to ask for juice, bread, etc to be filled up as hardly any food was available. Requests were mainly met by a grunt. Although the rooms were reasonably clean, we had to clean remote control as it was diagusting.
6.0 Good
Pros: location
Cons: the hotel needs to be updated the bathroom was outdated and the front doors were broken making the hotel stairs reception cold, plus queuing for breakfast. as the food station are not made the the volume of people staying at the hotel
10.0 Excellent
Pros: Great location on princess street
Cons: Rooms are a good size and very warm
7.9 Good
Pros: Great location and the check in was quick and straight forward.
Cons: We’ve stayed at the hotel previously and the room last time was finished to a much higher quality and was nicer. This room was very outdated and worn. The couch was all stained and torn, desk chipped and television was filthy.
5.0 Okay
Pros: Downstairs lounge and breakfast area good.
Cons: Beds not comfy.decor needs updated.previous damage to toilet cistern lid could have been mended.complete refurbished needed.
Discover the true beauty of Scotland's capital at the Mercure Edinburgh City Princess Street Hotel. This stylish 3-star destination provides guests with panoramic views of Edinburgh Castle, Old Town and Princes Street Gardens from its central location. After a day of sightseeing, experience fine dining at the in-house Princes Dining Room before retreating to one of our stylish and comfortable rooms for a relaxing night's sleep.
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