Location, availability of Uber drivers, value. Near enough to family in SF to get together with a short Uber. My purpose for the trip was to help a family member and I was not at the hotel much except for sleeping.
My room this time was on the Main Street in the Wharf Building and the Marriott hotel across the street had trash pickup at 3 am which was very noisy and lasted over an hour including loud talking and clinging of metal containers. Lost some sleep due to this. Otherwise hotel was quiet. Will specify room location next time!
Reserved king bed got two queens not comfortable.
Staff was great. Location was great
Small beds. Noise
The view of our room wasn't great but we checked in late at night and leaving early in the morning,so we didn't care. It was clean ok but behind the drawers and the TV stand wasn't for a long time, lots of dust and coweds..The parking was very expensive, $57.00 total. The other hotel we had stayed a week ago 2 blocks away it was $26.00....Unbeleivable priced! The wrapped sandwich that we had from the "snack booth " restaurant (it was closed), it was very good and priced fair.
Garage parking price, $57.00 total...too expensive...
We found a condom in the bed!
We walked into our room and decided to check the beds before we went to sleep because we heard of bed bugs at this hotel. And to our surprise we found a condom! We called the front desk and they sent up a security guard (not a manager, which was weird). They switched our room but offered no other accommodations. After we called to complain they said they couldn't do anything more than they did...they also mentioned they would call us back and never did. Not a good experience.... I can understand a messy room, maybe a cigarette but an open condom on the bed is unacceptable.
The hotel is very 2 blocks away from any event or attraction
I found 2 spiders in my bed . I just killed them .
Great location, friendly staff
The hotel is conveniently located within walki g distance to main attractions in a beautiful city!
Staff extremely friendly and considerate, great location.
Parking way too expensive, and maid would knock on our door way too early. Should wait until 10 not 8. Breakfast too expensive for not the best food.
It was okay.
Lots of food choices around the area including Starbucks. Looks clean.
Nobody asked when we came in if we need help in our luggage. The bed creeks, make some noises when you move while sleeping. Parking is not included. You need to pay 50 bucks per night.
overcharges and underwear and ants
Proximity to the wharf
1. Found a man's underwear in the drawer. 2. I was never informed I would be charged an additional$100 on the day of our check-in. I saw the charge on my online visa statement and told only after my inquiry. Since there were no damages to the room, I should expect a refund in a few days. My experience has been that possilbe extra charges are done after check-out and NOT on the day of check-in. 3. A few ants coming out of the heater. 4. A $51 charge for underground parking because of the high rate of car break-ins so I parked there, only to find they also have overnight parking in the gated registration lot but told the price is the same???? Likely or another way to charge more???? No transparency.
Within Walking distance to a ton of attractions
It was really close to all the attractions to Fisherman's Wharf
The room we were in had a lot of guest traffic within the building such as people walking up and down the stairs and doors slamming. (room 241)
It's just a block away from the main street. In close proximity to bars and restaurants . The staff at the front desk was very helpful. We didn't go to the bar at the hotel but it looked inviting and we would have if we had more time.
The hotel is a little older but nicely maintained.
Tolle Lage. Top freundlich.
Der Pool. Die Lage. Frühstück Buffet.
Local Attraction Central to Hotel Location Enjoy a memorable stay during your visit to San Francisco at the Holiday Inn® Fisherman’s Wharf hotel. Positioned in the city’s most popular neighborhood, guests can visit the fabulous Fisherman Wharf’s waterfront, or walk to Pier 39 and the Ghirardelli Square. Effective April 19, 2016, package storage will be USD 5.00 per package and will charge to guest at check in. Our hotel offers wonderful amenities, including a Fitness Center, 24-hour business center, heated outdoor pool, on-site restaurant and lounge, Bristol Bar and Grill, along with free Wi-Fi access. And, 2 Wharf side buildings
Based on 5,526 reviews
Value for money
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