Book Europcar hire cars in London

• What documentation do I need to collect my vehicle from Europcar in London?

  As a UK citizen, you won't need much to collect your car at a Europcar branch in London. Naturally, your driver's licence is essential – note that it must be a modern plastic one. But don't worry if you still have a paper licence: you can get a one-time passcode online and provide that instead. If you've also booked online and only need to collect your car, you'll need to show the same payment card that you used to make your booking. Otherwise, pay on arrival.

• Where is the best place to collect my Europcar hire car in London?

  Europcar branches are conveniently located all across the city. So you can choose the one that's nearest to where you're staying. Some of the branch locations include one in Islington, from where you can easily get around North London. The nearest landmark is Emirates Stadium. Choose the Westminster or King's Cross branch if you want to be very centrally placed. You can also collect your car in the north-west, near Wembley Park. South of the Thames there's a branch in Lewisham. And, as you'd expect, there are Europcar desks at all of London's airports.

• What are the advantages of choosing Europcar in London?

  Europcar's Model Choice service allows you to choose the specific make and model of your hire car, rather than only being able to choose a car category. You can specify whether you want a manual or an automatic one too. The One Way service allows you to collect your car at one branch and leave it at any other branch that's most convenient for you. Another feel-good factor is the Europcar Green Programme promotes sustainable development and the company was the first to lodge certified commitments to this in London.

• What is the most popular car hire from Europcar in London?

  Medium hire cars (Nissan Qashqai or similar) are the most frequently booked hire car types from Europcar in London.

• How many car hire locations does Europcar have in London?

  Europcar has 24 hire locations in London. Take a look at our Europcar hire location map to find the best car hire near you.

• Does Europcar have a car hire location at the airport: Heathrow airport (LHR)?

  Yes

• Does Europcar offer shuttle or airport pick-up services from Heathrow airport (LHR)?

  Yes

• Does Europcar have a car hire location at the airport: Gatwick airport (LGW)?

  No (according to our data)

• Does Europcar offer shuttle or airport pick-up services from Gatwick airport (LGW)?

  Yes

• Does Europcar have a car hire location at the airport: Stansted airport (STN)?

  No (according to our data)

• Does Europcar offer shuttle or airport pick-up services from Stansted airport (STN)?

  Yes

Reviews for Europcar in London

Recent reviews

Traveller rating

Wonderful

6

Very Good

1

Good

0

Okay

0

Fair

0

Mediocre

0

Poor

4

2.0

Finding the rental car location was about a half mile walk. I was told that there were no smaller cars as I requested, only mini SUV's and hatchback larger cars, neither of which I wanted as I am unfamiliar with driving on the English side of the road. The best they could do was to provide a small SUV which was a manual transmission and then sent me off to find it and drive it without any guidance on how the car operated. I walked back, rented an upgrade, after complaining the staff showed me how to use it and drop off was fine. I am so tired of the bait & switch tactics that I have filed a formal complaint and I will no longer, and I will advise all company employees to avoid Europcar. My advice: have the car someone reserved actually available. When you don't, offer an upgrade as a courtesy as they do in the U.S., and do not charge someone for it.Reviewed 18 Oct 2025

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2.0

I had phoned Europcar the day before my trip to advise that I would be picking the car up 8 hours later than expected. When I arrived at the office at LHR they said they had no notice of this on their computers and that they only hold the car for 6 hours, so had given the car to someone else. They said they could resurrect my booking by paying more to add my wife as an extra driver, which seemed bizarre, but I did so. Then the car they thought they could give me wasn’t there, so then they found me another car… the whole process took way too long, almost an hour, when I was exhausted after a transatlantic flight. I stayed calm and carried on.Reviewed 19 Sept 2025

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8.0

The overall experience was excellent, thought they added mystery fees at the end of the rental are have not been able to tell me what they are for.Reviewed 29 Jun 2025

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2.0

Nothing, they refused to honor the reservation.Reviewed 26 Jun 2025

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10.0

the service to pick the car and to drop off the car is the best among all the rental cars: smile, good morning and good afternoon, nicely dressed, good car, good shuttle at Heathrow, medium price.Reviewed 22 Apr 2025

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10.0

First classReviewed 7 Oct 2024

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2.0

As usual with Europcar the sales assistant did not stop for 20mins trying to force me into taking extra insurance. Although I had already paid for the car for the full period confirming conditions I was told that I could not take the car unless I paid a small fortune in extra insurance. This went in for over 20 mins till I called the manager who just let me go as he was legally bound to do. This behavior is a form of extortion and is illegalReviewed 2 Sept 2024

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10.0

Loved the experience with pick up and drop off. It was quick and stress free. The car was good but the rear right tire light came up after I left the site and I didn’t want to go back so I filled it. It must have had a slow leak as it came up numerous times again and I had to keep filling it for a pound each time. But no issues otherwise 💕Reviewed 12 Aug 2024

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10.0

The person who handed over the car (Sheraz) was very helpful, cheerful and supportive. We had forgotten to get the passport but he helped us do the paperwork till we got it. However, there were no chairs to sit in the area ??Reviewed 30 Jul 2024

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4.0

They didn’t have the car I had ordered and the ‘equivalents’ were not at the same level. They are all salespeople. You get off the plane exhausted and despite already having paid for a car they work irritatingly hard to get you to upgrade both the car and the insurance. A tiring, frustrating experience.Reviewed 23 Apr 2024

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10.0

Loved the car. very friendly staff at Heathrow. quick check out at Heathrow. easy return.Reviewed 1 Apr 2024

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10.0

Friendly employees who were willing to assist with altering my rental vehicle.Reviewed 10 Oct 2023

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