Pros: Nothing. My car broke down about 15 minutes after getting in it. I was stuck on the 405 for over an hour. It was very dangerous.
Cons: Check the fluids on the car. Roadside assistance should answer the phone. And then after all that I am now being harassed to return a car that I have.
Cons: 1) The pick up line was over an hour long. 2) When I tell the agent "I dont want to pay for anything I dont have to pay for" and he in fact charges me over$100 in unnecessary insurance, I get pissed off. 3) When I call dollar rental and get an auto message telling me their hours and I am calling well within those hours, I get pissed. 4) The car I had shook when driving over 60mph
Pros: didnt like anything about it. overbooked so I wasted my time looking for the location, then going to find out that there wasnt any availability and nothing was offered as an alternative. I was left stranded without any other option till the next day when It was already too late
Cons: didnt like anything about it. overbooked so I wasted my time looking for the location, then going to find out that there wasnt any availability and nothing was offered as an alternative. I was left stranded without any other option till the next day when It was already too late
Pros: The actual people I dealt with in person were very nice and helpful. The car was very nice and clean.
Cons: The customer service is the worst thing I've ever experienced. We broke down at 9:30pm one night and were on the phone with their ‘emergency’ roadside assistance for over 45 minutes and no one ever answered the phone. It was the worst experience.
Pros: Staff misinformed me about insurance causing me to significantly overpay. Would not refund the un-needed extra insurance when I notified them and also filed a complaint.
Cons: Horrible customer service and dishonest staff purposely misleading customers and then refusing to correct or even respond to complaints.
Pros: Absolutely nothing
Cons: Incorrect charges, down systems with no notification of a four hour wait, car smelled of marijuana, broken pieces in the car, no one to assist with the return line
Pros: when i arrived know one walked me to the car to go over pass problems , dents , scratches or anything. when arriving to my hotel i noticed damage on the hood . i filled up tank with gas before dropping off , i had to fill out paper stating damage and then when i get my bill im charged $123.00 for gasoline which i filled the vehicle up with. after complaining to customer service they cant change the charge unless i have a receipt . i paid cash money cause my card wouldnt work at the gas pump. any other rental car i have ever had would inspect before and after for these proper problems that im having. poor customer service and i will not recommend you or Dollar or Hertz rental car to anyone.
Cons: Customer service checking the cars damage before with documentation from Dollar and also when dropping vehicle off documentation stating fuel is full. Never ever again will i deal with KAYAK and Dollar rent a car.
Cons: At pick-up they sent me to the wrong car and I then had to wait in line again to get the correct car. Upon return, there was no attendant to receive the car. We spent time cleaning out some trash from the car and the car was clean at return but we were charged an inexplicable $60 cleaning fee.
Pros: Great car easy rental
Pros: Staff was nice, especially the drop off staff at SNA.
Cons: The car was not in great shape. Tailgate would randomly open or get loose. A lot of loose/hanging trim around doors and wheel wells.
Cons: The idling was a bit rough.
The windshield was dirty.
“Oil change” light came up before we got to the destination.
Cons: Upsold and overcharged
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On average a car hire from Dollar in Los Angeles costs $61 per day.
Economy (Hyundai Accent or similar) is the most frequently booked car hire type from Dollar in Los Angeles.
Dollar has 1 car hire location in Los Angeles. Take a look at our Dollar hire location map to find the best car hires near you.