Book Ace hire cars in Los Angeles

Reviews for Ace in Los Angeles

Recent reviews

Traveller rating

Wonderful

22

Very Good

7

Good

2

Okay

14

Fair

1

Mediocre

0

Poor

125

Find reviews that mention:

car availableeven though

get the cargreat price

car was cleancredit card

shuttle from the airportcustomer service

friendly staffnever rent

car insuranceper day

2.0

We were denied using our own car insurance and was charged an exorbitant rate. After the rental began we left several messages to rectify this but was never contacted back. It took away any value that we were supposed to have gotten through Kayak.Reviewed 30 May 2023

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6.0

Car was not as described, not clean, with breaks issues, and they charged $90 + tax to pick up the car a couple of hours before. I have to let you know that at drop off, it was a very good employee that make me $90 discount for the trouble. Overall experience at location, make me feel like we still in the pandemic with not many employees and IPads with employees in the other side.Reviewed 28 May 2023

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2.0

Very badReviewed 28 May 2023

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2.0

We got there 3 hrs late due to flight delays. Then they said the could rent me a car for $230 more than I was previously quoted. Then when I asked for the manger they then told they wouldn’t rent me a car. When I asked for the name of the person I was working with or management all the sudden, nobody had a name or a business card.Reviewed 27 May 2023

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2.0

This place is a scam, do not go there. They let people skip the 3 hour line for $100 then charge you $100s over the original price due to lack of inventory. This is a fraudulent place. It should be shut down. Do not go here!Reviewed 25 May 2023

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2.0

They told me I didn’t have insurance even thought I showed them proof I had my own. They charged me an underage fee for 4 days and I was 25 years old for one of the days due to my birthday, they told me the one day charge would be taken off but it never did. I will never use ace rent a car again.Reviewed 25 May 2023

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2.0

Terrible. Made a reservation online, waited in line for 2 hours only to be told they do not rent cars to Los Angeles residents. Hassle and time not worth cost savings. Go with a more reliable and trusted company to not waste your time or moneyReviewed 22 May 2023

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2.0

A lot of hidden fees that were not disclosed when booking. Getting to location from LAX terminal can take easily an hour. After hours drop off incurs a $25 fee. Asked about it ahead of booking, was told no issues with after hours but did not disclose fees. Very dishonest pricing, car was not in good mechanical shape either.Reviewed 22 May 2023

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4.0

Very expensive insurance rates. Inflexible extension rates. Not too sure about the virtual book in a person when there are people at the counters anyways.Reviewed 19 May 2023

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2.0

When I booked I put arrival time 9pm and I even got there 8pm and these guys were already closed I waited one hour for their shuttle but nothing. I had to book another car with extra cost. Never usin ace or kayak bad experienceReviewed 19 May 2023

review from

4.0

Easy drop-off. Could have stated in terms and conditions requirements (physical utility bill and insurance) for pick up. Had to go back home to gather paperwork.Reviewed 18 May 2023

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2.0

Waited a really freaking long time. Got my car after like an hour and a half. There were only like two people in front of me. Everyone else in line behind me was turned away and did not receive a car.Reviewed 11 May 2023

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• How much does it cost to hire a car from Ace in Los Angeles?

  On average a car hire from Ace in Los Angeles costs $90 per day.

• What is the most popular car hire from Ace in Los Angeles?

  Compact (Toyota RAV4 or similar) is the most frequently booked car hire type from Ace in Los Angeles.

• How many car hire locations does Ace have in Los Angeles?

  Ace has 1 hire location in Los Angeles. Take a look at our Ace hire location map to find the best car hire near you.

• Does Ace have a car hire location at the airport: Los Angeles airport (LAX)?

  Yes

• Does Ace offer shuttle or airport pick-up services from Los Angeles airport (LAX)?

  No (according to our data)