Find cheap flights from Tokyo to New Zealand

Pros: The crew was very friendly & everything seemed clean.

Cons: Being able to gate check my stroller would have been really helpful. I’ve always been able to with other airlines & the website says you can so I was surprised that I couldn’t. Carrying two young kids & all the carry on luggage by myself through all the airports & international checkpoints without my stroller was *very* challenging. I would have planned differently had I known.

Pros: Check-in was smooth and quick.

Cons: Cabin service was basic for business class. The cabin crew never came to see us again after lunch was served.

Cons: They waited until my last flight to weigh my carry on and then tell me that I had to check it in for $80. I just got off that flight and the person at the counter cleared my bags so I understand the money grab. Also flying 12hrs and then 8hrs and not having your meals complimentary is a big problem. They are nothing but a money grabbing selfish airline. Never again

Cons: Cramped

Pros: Good price but not too good services

Cons: Better service management to avoid delay flight. Invest in better quality seats for passengers plus better entertainment value to increase more passenger

Pros: Plane was nice, seats were very comfortable and staff were very friendly and attentive.

Cons: Boarding was chaotic

Pros: Excellent crew

Cons: Excellent service

Pros: The crew were welcoming, friendly, and accommodating.

Cons: The plane is old and had no screens, so there was no entertainment option.

Cons: The food could be improved.

Pros: The boarding was great! The flight was very comfortable. We had enough blankets and slept through the flight. I have an allergy to soy and the crew was nice enough to provide an alternative that was not on the menu.

Cons: More food options for those with soy allergy.

Pros: Great flight. I’m typically a Delta flier but China Eastern definitely impressed. I will fly with them again soon.

Pros: Very nice plane, crew was fantastic.

Cons: The only thing is the entertainment since the plane did not have a screen but it was really comfortable flight

Cons: Better treatment of luggage. Better business class service. Food was poor.

Cons: the food could have been nicer

Pros: Comfort

Pros: Malayasia airlines made me sad since they left my luggage in KL on my trip to Shanghai today. The agent in Shanghai was really bad to handle situation. He doesnt care at all. No one from Malaysia Airlines showed off to explain the situation. Me and my wife dont have any clothes to change. Very bad

Cons: Malaysia airlines need to Change the behavior of the staffs in shanghai especially the agent or the station manager of MAS

Pros: Love qantas airways! Such a great and safe airline.

Cons: The dim sums could be changed for something else.

Cons: Plane needed updated, looked old and some seats had to be fixed mid flight

Pros: The tv size, charging station, foot hammock

Cons: No delay,

Pros: The crew, the food, overall experience was great!

Cons: Use less plastic

Pros: Everything. Air NZ has the best Premium Economy class in the sky.

Cons: All good.

Pros: The crew was wonderful, very hospitable and friendly.

Cons: The seating in economy class is abysmal. The seats are extremely small and the rows are to close together. There is no leg room. The seat cushioning is almost nonexistent. It's like sitting and leaning back on a board. On this last trip I had a window seat. I'm 5'4" and 115 lbs.

Pros: Business class lay-flat seats and a private cubby.

Cons: Boarding required a bus ride to a distant terminal rather than direct boarding from the terminal.

Pros: Premium Economy did not meet our expectation compared to even US airlines.

Cons: Crew Service was not very good.

Pros: The seat was not super comfortable but the crew was really lovely and so helpful!

Cons: More padding on the seat would have been nice

Cons: Economy seating is extremely narrow!

Pros: good service, nice staff, confort ok

Cons: food can always be improve but overall ok

Pros: Excellent sleeper seat in business class. Good food. Good service. On time departure and on time arrival.

Cons: no suggestions

Pros: I arrived at my destination.

Cons: The food was not very good. Amenities such as toothbrush or mouthwash should be available on long haul flights.

Pros: My seat request was granted.

Cons: None

Cons: There was an hour delay in the flight returning to Seoul and several hour delay leaving Seoul.

Pros: They passed by me when they served the meals because they thought I had it already which it was someone behind me who got his meal since he had a special meal request. So I ended up to talk to them that I haven’t had my meal yet. It was embarrassing moment for me. They seemed thinking that I lied to them.

Cons: They are well trained crews so I have no better ideas about improvements

Pros: Entertainment system was new and easy to use. Seats in premium economy were quite comfortable.

Cons: A vegetarian / pescatarian option on the menu would have been nice but other than that, all good.

Pros: I liked that on the longest leg of my trip - I had an entire row to myself to stretch out. Im old, things like that are important...along with compression socks...haha!

Cons: I think the food - I dont know exactly what, because we're on a plane - but I think it could be a bit more appealing? More greens, colors? Not sure, but it was okay.

Pros: The service was excellent

Pros: Nothing. Absolutely nothing, it was completely horrible!!!

Cons: Everything was delayed by at least 1 hour. The flight delay was announced at 11pm the day of, but the passengers weren’t situated in a hotel until 3am. And the flight didn’t arrive until 11pm the next day!! A 15hr delay! And because I had a connecting flight, the delay made me have to spend ANOTHER extra night in the airport, AND never compensated me for the connecting flight ticket which I had to purchase another one of.

Cons: Sichuan Airlines changed the flight time forward to 1525 from 1605 with no notice. The Flight was not posted on the departure board until it was time to check in leaving us confused as to whether the flight was going or cancelled.

Cons: The check in staff extremely rude and unprofessional. You can’t check your bag into your final destination You also must go thru immigration and customs in Chengdu

Pros: Economy seats were actually pretty comfortable and the staff was very attentive.

Cons: The vegetarian food was basically unsalted, watery rice and fruit. By the third round of it (long flight w/ 2 dinners and 1 breakfast) I just didn’t eat it. The entertainment also advertises movies and shows that they don’t have. Small selection that could be better.

Pros: Good

Pros: Super friendly and accommodating flight attendants. Nice touch with free snacks onboard.

Cons: Seats get very uncomfortable over time. More leg room.

Pros: very comfortable seats. on time arrival.

Cons: the food is not very good.

Pros: The service was consistent and crew were all very respectful and did their best.

Cons: The seats were extremely narrow, hard and uncomfortable....

Cons: They’re should prepare Muslem food because sometimes people bought tickets airplanes by online. By online can’t request Muslem food.

Cons: Provide cover for eyes so that we can sleep better

Pros: This crew really made the difference for the return leg of my MNL/TPE/SFO trip a most wonderful experience. Prompt boarding, quick deplaning, timely baggage claim, smiling crew, clean facilities, and great food. Comfortable seats really made entertainment more enjoyable.

Cons: Nothing...this trip was a clinic on international travel for a great price.

Pros: Crews were excellent. Food was actually good!

Cons: More comfortable seats for long haul would have been nice!

Pros: Movie selection was ok

Cons: Ran out of meals offered me crackers and bread boarding was a mess long delays I will never fly Philippines airline again!

Cons: Adding cookies and drinks to relieve hunger or low blood sugar of passengers.

Pros: Awesome experience

Pros: Nice crew, direct flight to LAX.

Cons: Philippines Airlines has two things it could improve on: one is the food, which is probably the worst of any airline I’ve flown on in recent years. But the thing that is most problematic is that it is not a member of any alliance. I live in Manila, but only for a year or two, so would be nice for those miles to be transferable. If PAL didn’t have the only direct flight from Manila to LAX, I would avoid the airline altogether for long international flights.

Cons: The flight was always delay.

Pros: The food was good. It was nice that they supply wet hot towels before each meal. The seat was comfortable with the price I paid for. The rest room is nice and clean and quite spacious. The L’occitane toiletery bag was nice.

Cons: It would be nice to supply mouthwash in the rest room. It would be nice to have a foot step at the bottom to open the trash container. The comforter is not washed and smells.

Pros: Friendly staff.

Cons: Movies could have more selection.

Cons: Seats are narrow, leg room limited, and food is minimal.

Pros: We were given delay updates regularly, even when the delay time remained consistent.

Cons: We had to empty our water bottles prior to getting on board which felt like a waste of resources. If it is necessary to do so, maybe it would be beneficial for the staff to let us know why we have to dump clean water down the drain.

Pros: Crew always happy and polite.

Cons: all travellers were polite this trip, which I’m sure was appreciated by the crew.

Cons: All perfect recomendable thanks

Cons: Airline lost our bags on way to Australia so we had to buy extra clothing and personal items while here. Then airline charges us $65 because our bags are overweight with the things we had to buy because of lost bags.

Pros: Extra legroom (economy x) was well worth it as I had knee surgery the day prior. Ground staff and crew very helpful assisting me as I was on crutches. Excellent service.

Cons: Food

Cons: Food was not good and was insufficient.

Pros: Exit row seating.

Cons: Cramped

Pros: The price of the flight was good (without the bag)

Cons: Knowing that a bag cost $105 Au after I bought the ticket. I would have paid a bit more and just gone on Air New Zealand.

Pros: Yes crew amazing and seats comfortable

Cons: Try keeping to scheduled time.

Pros: Crew was fine. Boarding was efficient.

Cons: I hate their baggage policy! I prepaid for bags and then got charged another $187USD for a small carry on. This is a horrible airline if you pack any luggage at all.

Pros: Fantastic service from check in until arrival.

Cons: More up to date movies

Cons: Worst service. Very bad boarding. Yucky food.

Pros: Crew was amazing!

Cons: Checkin and gate crew were amazing! It was hard to hear the announcement on the intercom in Apia. Too sound was not clear and precise.

Pros: Efficient crew and boarding.

Cons: Hard to see movies overhead due to brightness of cabin.

Cons: The crew wasn’t very friendly.

Pros: Left on time, arrived 10 min early

Cons: No hot food, limited selection.....which ran out quickly

Cons: The attitude of the crew towards passengers with children. They made us wake up our sleeping child because she was on a blow up cushion that obstructed her leg space. Even though we explained it could be deflated in a single second and was not causing harm to anyone else they still made us move it. Also, they gave us a guilt trip for changing a peepee diaper in our seat (careful not to touch any seats) and wouldn't take the trash. As any parents knows, changing a diaper in an airline bathroom is one of the most unsanitary and awful things you can do with your young child due to the extreme lack of space. Airlines in general should make a "family bathroom" with more space for parents to change their kids.

Cons: late flights. Poor communication.

Pros: Good crew, very friendly. Went above and beyond to find a passenger at baggage claim who left something on board.

Cons: Boarding was very delayed.

Pros: crew was helpfull

Cons: me and my partner should have been seated together

Pros: Crew were awesome.

Cons: Free coffee as opposed to paying $4 for an ordinary coffee

Cons: If the boarding time had remained unchanged and there was more legroom