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(Return)
Airports
Origin
Auckland
$783
only
$783
Wellington
$1581
only
$1581
Destination
Tokyo
$783
only
$783
Sat, 17 Mar
AKL
HND
18h 50m
Sun, 15 Apr
HND
AKL
21h 20m
Trip: 30 days
6.9GoodShow reviews
Overall 6.9 Good
Based on 3196 reviews
Overall
7.0
Boarding
7.1
Comfort
6.9
Crew
7.4
Entertainment
6.7
Food
6.6
CAN
DEL
Mediocre 2.0

Bad service..missed connection..Missed our connection..

LAX
CAN
Mediocre 2.0

Very bad flight..Mechanical problem missed connection..it took 3 days to reach to destinations. No service at all.

SHE
CAN
OK 5.6

They broke my luggage, and refuse to pay.

HGH
CAN
OK 5.0

The staff at Check in and security rejected me to check in or passing security due to their low skills finding passport associated with the tickets. The flight also arrived late, causing me worrying about the connection. Flight back to sfo

CAN
LAX
OK 4.6

food was disgusting

Thu, 9 Nov
AKL
HND
20h 30m
Wed, 15 Nov
HND
AKL
19h 00m
Trip: 7 days
6.2GoodShow reviews
Overall 6.2 Good
Based on 2795 reviews
Overall
6.3
Boarding
6.5
Comfort
6.3
Crew
6.7
Entertainment
5.8
Food
5.8
PEK
BKK
Mediocre 2.3

See above. Also stewardesses gave free rein to travel agent passengers, everyone else was instructed "sit down" while these travel agents roamed the aisles before boarding and were not told one thing. It seemed the stewardesses were afraid of them and this was a strange unfair favoritism.

IAD
PEK
Excellent 8.0

Food

PEK
EWR
Excellent 8.6

crew were nice and attentive

Food was pretty bland Not very many films in english

MNL
PEK
Excellent 8.0

Long time of waiting

IAD
PEK
Excellent 8.6

Food, blanket, movies on board

The layover was too short and I had to run to my transfer. I wish crew would have let people with short layovers off first

Wed, 21 Mar
AKL
HND
16h 45m
Thu, 22 Mar
HND
AKL
26h 25m
Trip: 2 days
8.8ExcellentShow reviews
Overall 8.8 Excellent
Based on 3181 reviews
Overall
8.9
Boarding
8.9
Comfort
8.7
Crew
9.1
Entertainment
8.7
Food
8.6
ICN
PRG
Excellent 8.3

I would like to have a vegetarion menu option

ICN
SFO
Excellent 8.0

Thank you very much. Im so Happy

ICN
HAN
OK 5.6

Cleanliness and professional crew.

Food.

DPS
ICN
Excellent 9.6

I enjoy flying Korean Air. I get great deals with great service and accommodation.

It was a late direct flight from Bali to Seoul. The flight was for a 0120 departure, and about 7 hours long. For the flight being a very late departure and both locations being around the same timezone (1 hour difference) I feel as if the lights were left on for too long, over an hour after departure, and then turned on too early, 2 hours prior to landing. Too improve comfort I would suggest to begin service upon takeoff and turning the lights off immediately after, and turning them on an hour before landing to conduct service. Better yet, if possible, conduct service with the lights off and individuals that require additional lighting may use their individual light. I believe, and witnessed in my area, a majority of personnel that just wanted to sleep during these flight hours.

IAH
ICN
Excellent 10.0

All. The best airline.

Thu, 14 Dec
AKL
HND
17h 30m
Thu, 25 Jan
HND
AKL
18h 45m
$1372
Trip: 43 days
7.1GoodShow reviews
Overall 7.1 Good
Based on 1335 reviews
Overall
7.2
Boarding
7.1
Comfort
7.0
Crew
7.7
Entertainment
6.4
Food
6.9
YVR
JFK
Excellent 8.6

Seats and service in business class Crew

Food and choice of after dinner drinks No amenity bag Earphones were not noise canceling

MNL
KIX
Mediocre 2.0

The ticket was never processed! Hence, when I arrived at the airport, I was unable to actually fly. Really, really disappointing. I recommend that Kayak reconsider its association with "Flight Network Sales."

MNL
LAX
Excellent 8.0

It's an old aircraft so we were given a personal ipad each passenger which is so good! We were emailed for flight time changed but didn't know our aircraft was changed too so our reserve seats were gone too.

Food is very dull. Our flight coming in and out were both delayed.

HNL
MNL
Mediocre 2.0

It landed safely.

It was an hour late leaving Hawaii THAT'S NOT GOOD! And they refused to let me use a 'foot locker' piece of luggage that has been accepted by MANY different airlines and has flown all over the world many times except on this flight and this company. They made me buy a $10 box and transfer everything into it. Then I tossed my foot locker piece of luggage in the trash bin. They were very uncooperative and petty.

MNL
SFO
Excellent 10.0

Nice Economy ammenities-- new and responsive touch screens, small flight comfort items in a pouch, Filipino food options Attentive staff

Boarding in the Philippines was a litte confusing because the surrounding area was noisy and no one could hear who was supposed to board

Fri, 9 Feb
AKL
HND
10h 50m
Sat, 17 Feb
HND
AKL
10h 35m
$1373
Trip: 9 days
8.6ExcellentShow reviews
Overall 8.6 Excellent
Based on 1335 reviews
Overall
8.7
Boarding
8.7
Comfort
8.4
Crew
9.0
Entertainment
8.7
Food
8.3
AKL
CNS
Excellent 9.6

Crew was professional and friendly, food was excellent, entertainment choices were fantastic.

The seats were a bit uncomfortable, we were in coach, but they were not horrible. Just lacking lumber support and didn't recline very far.

DUD
AKL
Excellent 8.0

Comfortable flight and service

CHC
AKL
Excellent 10.0

everything

Nothing

CHC
AKL
Excellent 10.0

everything

nothing

CHC
AKL
Excellent 10.0

Everything, felt safe

Nothing

Fri, 22 Dec
AKL
HND
27h 50m
Mon, 1 Jan
HND
AKL
28h 35m
$1454
Trip: 11 days
6.2GoodShow reviews
Overall 6.2 Good
Based on 3507 reviews
Overall
6.3
Boarding
6.3
Comfort
6.3
Crew
6.7
Entertainment
6.0
Food
5.7
SIN
PVG
Mediocre 2.0

Nothing. Acted like it was their first week as an airline.

Priority service was not. Forgot to get wheelchair ordered, so we were late from lounge to gate. Priority not... last to be off at destination. No jetways either at Shanghai or LAX. Got bussed from what seemed 30 miles away. Meals were not as ordered. Bottom line-when you pay triple for business class service, you should get it!

SZX
SHA
Good 6.6

When I came to the airport in Shenzhen I was told that my ticket was booked but not issued, called the number to US support and got the answer that they would issue the ticket immediately, it was in que?? 5 minutes later the lady at China eastern support told me you guys cancelled the ticket? This is 45 min before my flight was supposed to leave and you cancel my ticket without informing me? I bought a new ticket from China Eastern. What is wrong with you? How can a company fail this flat? //Mattias

JFK
PVG
OK 4.0

Flight attendants were rude, pull earphones right out of socket without a word. Terrible manners

SFO
PVG
Excellent 9.2

Crews and stff were very helpful and accommodating.

Just the long distance and long flight, but until they can "beam us up" there is no getting around that.

PVG
JFK
Excellent 9.3

the flight staff and comfort was excellent.

You are not allowed to use the phone during the flight even with flight mode so it is quite disappointing.

Thu, 28 Sep
AKL
HND
19h 20m
Thu, 5 Oct
HND
AKL
21h 10m
$1573
Trip: 8 days
Overall 0.0 Poor
Based on 0 reviews
Sun, 29 Oct
AKL
HND
29h 10m
Fri, 3 Nov
HND
AKL
24h 10m
Trip: 6 days
6.2GoodShow reviews
Overall 6.2 Good
Based on 2795 reviews
Overall
6.3
Boarding
6.5
Comfort
6.3
Crew
6.7
Entertainment
5.8
Food
5.8
IAD
PEK
OK 4.6

Fare was low.

They delayed the flight almost two hours to wait for other people to make the connection. We had stickers put on our shoulders to indicate that we were in a short time window, but it seems that those were badges for us to be taken advantage of by hawkers with mobile carts to pick us up outside security, take us to our gate and then demand cash.

BKK
PEK
OK 5.0

This leg of the trip was ok but, overall, my experience on Air China was deplorable. They overbooked a flight, booked us on a later flight, and charged us $500 for the new booking. Their argument was that they did not realize we already had our boarding passes when they rebooked us. What?! The entertainment is very dated and so it the aircraft. The only redeeming aspect of this flight was the food. It was really good. Oh... and there are no outlets on the plane, which is not typically on flights to Asia. They also lost half of the passengers luggage.

Everything

FRA
PEK
Mediocre 2.0

They have no refund policy. I needed to change my flight date, but did not have a firm date in mind. Air China does not allow this. This is very unusual in my experience. And I fly a lot. Cheap bastards.

MNL
PEK
Excellent 8.0

Long time of waiting

PEK
BKK
Mediocre 2.3

See above. Also stewardesses gave free rein to travel agent passengers, everyone else was instructed "sit down" while these travel agents roamed the aisles before boarding and were not told one thing. It seemed the stewardesses were afraid of them and this was a strange unfair favoritism.

Tue, 23 Jan
AKL
HND
16h 45m
Thu, 1 Feb
HND
AKL
26h 15m
$1036
Trip: 10 days
8.8ExcellentShow reviews
Overall 8.8 Excellent
Based on 3181 reviews
Overall
8.9
Boarding
8.9
Comfort
8.7
Crew
9.1
Entertainment
8.7
Food
8.6
DPS
ICN
Excellent 9.6

I enjoy flying Korean Air. I get great deals with great service and accommodation.

It was a late direct flight from Bali to Seoul. The flight was for a 0120 departure, and about 7 hours long. For the flight being a very late departure and both locations being around the same timezone (1 hour difference) I feel as if the lights were left on for too long, over an hour after departure, and then turned on too early, 2 hours prior to landing. Too improve comfort I would suggest to begin service upon takeoff and turning the lights off immediately after, and turning them on an hour before landing to conduct service. Better yet, if possible, conduct service with the lights off and individuals that require additional lighting may use their individual light. I believe, and witnessed in my area, a majority of personnel that just wanted to sleep during these flight hours.

ICN
SFO
Excellent 8.0

Thank you very much. Im so Happy

HNL
ICN
Excellent 10.0

Attentive service, very detail oriented to avoid any mistakes for the traveler

JFK
ICN
OK 4.0

Clean airplane and ver polite crew.

Was not allowed to get a seat assigned online. Only at airport checking when most decent seats were taken. Also could not choose the food online. Online site poor. Wasted a lot of time and still could not get seat and food preference.

ICN
PRG
Excellent 8.3

I would like to have a vegetarion menu option

Fri, 30 Mar
WLG
HND
30h 05m
Tue, 24 Apr
HND
WLG
30h 05m
$1581
Trip: 26 days
Overall 0.0 Poor
Based on 0 reviews
Fri, 29 Sep
AKL
HND
32h 40m
Fri, 13 Oct
HND
AKL
27h 00m
$1740
Trip: 15 days
Overall 0.0 Poor
Based on 0 reviews
Fri, 29 Dec
WLG
HND
38h 05m
Fri, 5 Jan
HND
WLG
35h 05m
$1774
Trip: 8 days
Overall 0.0 Poor
Based on 0 reviews

Flights to Tokyo Haneda

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Tokyo Haneda (HND) Japan

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