Book NextCar hire cars in Orlando

Reviews for NextCar in Orlando

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Wonderful

1

Very Good

8

Good

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Okay

8

Fair

1

Mediocre

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Poor

72

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2.0

NextCar is a complete scam. First, the terms under which we rented through Kayak changed when we arrived: we could not leave the state of FL, had only limited miles, and had to present proof of insurance that was required to be a carrier on their "list". Next, they were *requiring* that we pay for additional insurance from them -- for hundreds of dollars - unless we could show proof of insurance. So, I pulled up our full auto policy on my device and then they changed the story and said that, because our carrier was not on their "approved list", we would still need to buy their insurance. We indicated it was fine and that we would simply dispute the extra "insurance" charge after the fact with our credit card company. They then flat out refused to rent the car to us at all because we said we were planning to dispute the portion of charges not originally agreed to when booking through Kayak. The representative behind the counter was outwardly rude (was mocking me when I began to record so our cancellation, forced by them, didn't come back on us afterwards) and clearly had requirements/quotas/commission with her employer because you could tell this had happened there before and she was fully prepared for an adversarial encounter from second one. At the same time this was happening to us, there was a gentleman to my left with the EXACT SAME issue. Shortly after walking out to go back to the airport to go to a reputable car rental company, another group walked out behind us stating the EXACT SAME thing again! As we shared our stories together with these other groups while waiting to get back to the airport to find another rental, they kept watching all of us from inside as well as a man outside a second entrance with a laptop... just odd and creepy and none of us felt comfortable there at all. Nonestly, this exact thing likely happens dozens of times a week at this place and they are purposefully preying on customers who have been shuttled out to their building that is 15 mins from the airport and have no place else to go, no means to rent another car, no availability of another car, English is not their first language, or they are tired from travelling and will sign and agree to anything. On their best day, this "business" is unscrupulous... but, in reality, it is an actual, real-life, out-in-the-open scam. We have rented cars from various rental companies - some brand name, some very small - all over the world and have NEVER encountered what happened there. It is my strongest recommendation that Kayak never list their company or vehicles ever again... if you do, I am telling you that you are supporting a near-criminal (classic bait and switch) company.Reviewed 24 Apr 2023

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2.0

Nothing like showing up expecting to pay $300 for a car as it stated in your confirmation email only to show up and they say you also have to PAY $1000 to pick up the car. Nothing stated about this AT ALL before pickup. Even rechecked all emails we got from NextCar. Also added Fees for EVERYTHING. Pay the extra and go to Enterprise/Avis/Hertz or any other bigger name companies. No surprises with them.Reviewed 16 Apr 2023

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4.0

We waited over an hour for the shuttle to pick us up from the airport and take us to the rental car place. We ended up having to pay a cab driver to take us to the rental car place. I didn’t realize I needed to bring the declarations page from my auto insurance company in order to decline the rental car insurance. It added stress to an already stressful process😒Reviewed 21 Mar 2023

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2.0

Awful experience. Upon arrival in Orlando airport, there was no pick up instructions on my confirmation email, the phone givem for their HQ didnt connect and after navigating through their website, I found a local office number. I called and was asked for my name and confirmation number, the employee verified me before sending the shuttle. When the shuttle dropped me at the Nextcar address, i walked in to the open counter and was told that my reservation had been cancelled because I was more than 1 hour beyond my reservation start time. I had to call an Uber XL for wife, two infants, teo car seats (9 pieces of luggage total) back to the airport and make a reservation with an airport based renral company. Avoid using Nextcar at all costs.Reviewed 19 Mar 2023

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2.0

Avoid this company (in Orlando). It’s a bait and switch, they advertise low rates but when you get there, you have to prove you have rental car insurance elsewhere, otherwise they charge you a lot for car rental insurance plus charge you to get unlimited tolls” with their toll pass. Then, they inspect every inch of the car when you return (probably to try to get more money for damage). They are also located far away from the main car rental areas in Orlando airport - so add on another hour to your travels. I will never use them again!Reviewed 9 Mar 2023

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2.0

This was the worst experience dealing with a business. They were dishonest, causing us to have to pay to upgrade $250.00 more on the vehicle. There was another 1.5 hr waiting for the upgraded vehicle to come up. We were given a very large Chevy Tahoe. ( we wanted a camry). The upgrade was suppose to be a Pathfinder. We were told they were removing a stain from the trunk.( for an hour) We demanded to see the Manager. He did come out. We explained how upset and unfair being forced to take the upgrade. He agreed to contact us on Monday. I was contacted by a service company and after much discussing was agreed that we would get $148.00 of the total cost. There were many unhappy customers there with us.Reviewed 23 Feb 2023

review from

8.0

Car was super clean. Paperwork process and extra fees were a bit much.Reviewed 20 Feb 2023

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2.0

They terrible, terrible company, when you rent from a third party company like Kayak you do not know that you need to bring your full vehicle insurance declaration papers otherwise you must buy their insurance at approximately $35 dollars a day, in addition they charge12.50 a day for the Sun Pass. Sun Pass is Florida's answer to E-Zee pass of NY which the State of Florida accepts. The staff was rude, I had to wait over 35 minutes for the buss to take me to their site, in addition there were not enough seats for all the customers, some families had to sit on each others lap to get to the car rental building. The renting process was long I also had to wait 30 minutes after completing my rental to get the car, the outdoor staff were too busy joking amongst themselves to be bothered to get my car, I finally had to go inside to confront the staff to get them to do their job, 5 minutes later I had my car. NOT WORTH THE AGGRIVATION THEY PUT YOU THRU.Reviewed 16 Feb 2023

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2.0

My car rental was supposed to be $42 and ended up being charged $238 for a rental I had for 50 hours.Reviewed 7 Feb 2023

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2.0

Flight was delayed and got to the car rental place about 2 and a half hours after our original booking time. They told us that they have given the car away since we came in 2 hours after our original booking. Told us that the only thing that they had available now was a full size SUV that was about $350 more expensive than our originally quoted price. Took a look online and they had cars available that were actually cheaper than our original booking. Took this info to the front desk person, but said that Kayak is not always accurate with what they have available. In the end we decided that this place was a scam. We walked out and decided to just Uber around the city, which was cheaper than the new car they tried to push on us. The only positive was that the cancellations were free. Do yourself a favor and get a rental from a big name, reputable business.Reviewed 5 Feb 2023

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2.0

Hidden fees from the overall price to the overall cost from very reasonable to more-expensive-than-hertz. Husband couldn't pick up our rental because it was in my name (I was unavailable for pickup) so they canceled our reservation and could *only* make a new one with a larger/more expensive vehicle. If I would have known this would happen, I would have just gotten a rental from a company right *at* the airport and not needed to worry about taking one additional shuttle to and from the airport.Reviewed 1 Feb 2023

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8.0

interior of windows were not very clean. Tire Problem warning light was on the whole time. Steering pulled a little to the right and breaks sounded like they were near the point of needing replaced.Reviewed 24 Jan 2023

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• What is the most popular car hire from NextCar in Orlando?

  Standard (Hyundai Santa Fe or similar) is the most frequently booked car hire type from NextCar in Orlando.

• How many car hire locations does NextCar have in Orlando?

  NextCar has 1 hire location in Orlando. Take a look at our NextCar hire location map to find the best car hire near you.

• Does NextCar have a car hire location at the airport: Orlando airport (MCO)?

  Yes

• Does NextCar offer shuttle or airport pick-up services from Orlando airport (MCO)?

  Yes

• Does NextCar have a car hire location at the airport: Orlando Sanford Intl airport (SFB)?

  No (according to our data)

• Does NextCar offer shuttle or airport pick-up services from Orlando Sanford Intl airport (SFB)?

  No (according to our data)