Pros: Lobby was clean
Cons: Service, car conditions, hidden fees, car safety, radio could have worked, back up camera could have worked, tires could have passed an inspection
Pros: Shuttle drivers were friendly and helpful. Staff was friendly and explained the process. Car was clean. Didn't have the car I had reserved but placed us in the next level up car without additional charge. Car was new less than 8000 miles on it.
Cons: Check in process was slow and inefficient. Only one person working when we picked up our car and they were handling both pick ups and drop offs. It took us about an hour to complete the pick up process. The pick up and drop off process could be more efficient.
Pros: The car I rented was nice and clean
Cons: The service the wait time was extremely long
Pros: Nothing. The vehicle was disgusting and over priced. Employees were condescending.
Cons: A lot. Starting with cleaning the vehicle
Pros: The staff were very friendly and helpful. Both shuttle drivers were very nice!
Cons: Pick up and drop off was a little chaotic. There were a lot of customers waiting and some were not happy. I wasn’t sure how to return my car because there were. It any signs with directions. It all worked out in the end just fine but more structure to the process of picking up and dropping off would help.
Pros: Not much - price would have been the only thing. The driver that took us back to the airport was VERY nice, made the trip back enjoyable.
Cons: Car was dirty, bird poop all over, was not clean, I waited in line for a very long time, the rental said on site of MCO, this was WAY offsite, small van and we were all squeezed in, had to take half hour drive to offsite, process waiting in line was confusing and I lost my place having to sign in which I didn't realize, people were rushed and did not take the time to tell me. Tried to force toll expenses on me per day saying there were no people to take money at the toll booth which was untrue, had to pay $50 extra or a $250 hold, very strong extra dollar sell and wasn't prepared to call my insurance person to verify coverage. Was out in the middle of Orlando with no direction or guidance on how to get anywhere, van was hot and crammed, office was dirty, no one was masking and not a place I would return.
Pros: Good morning,
I am writing to express my dissatisfaction with this rental. Please understand that rates are extremely high this week and what should likely be a $200 rental is $760.
I can start with the small things. The car was filthy, covered in bugs and had an oil print on the passenger side door. No one bothered to wash it or even vacuum the leaves from inside it.
The car has Sunpass charges, that you didn’t bother to clear before renting it to another user. The agent told me I would have to pay them, but this is untrue. You can decline to pay for someone else’s charges and pay your rental only.
The tank was NOT half full and the driver side rear tire’s pressure is low. Again, no one inspected this car on its last return.
I had to pay an extra $100 because the agent would not rent to me with my insurance. I am covered by GEICO, and while I am not the primary driver I do have coverage. He did not point to me where being the primary driver is the rule. You would not give a married couple who share a policy this nonsense reasoning. What was already a costly rental became even more costly for no reason other than I was out of options and your agent knew it. Very dishonest and disingenuous.
Overall, very dissatisfied with this rental.
Pros: Everything was excellent. Thank you. And God Bless You
Pros: Price point was perfect
Cons: Extended wait time to pick up rental over 40 min wait
Pros: The lady checking us in was helpful and nice.
Cons: Weekly Inspections on cars
Cons: Cheaper price
Pros: The staff was very friendly and the process was super easy.
Cons: I was not happy about the insurance part of the rental. We should have been notified earlier to have our insurance declaration pages with us during the rental process or during the reservation process. I am asking for a reimbursement of the insurance portion of the rental if I provided my insurance declaration page. I would like someone from Easirent to contact me regarding this.
On average a car hire from Easirent in Orlando costs $26 per day.
Mini (Dodge Grand Caravan or similar) is the most frequently booked car hire type from Easirent in Orlando.
Easirent has 1 car hire location in Orlando. Take a look at our Easirent hire location map to find the best car hires near you.
No (according to our data)
No (according to our data)