Book Budget car hires in Orlando

Pros: Car was nice and comfortable

Cons: I wanted to remove coverage I mistakenly signed for over the phone with customer service and they would not allow it. I have rental coverage under my own policy. They said I needed to return to the airport rental desk to remove coverage. Just very inconvenient and I chose to accept the extra $114 charge. Exterior was pretty dirty

Cons: Car with a very strong cigarette smell. Very unhappy about the whole experience.

Pros: Staff was friendly ......after an hour wait in line!

Cons: Waited an hour in line....Your website allowed me to use a promo code..got there and the agent wouldn't let me use the promo. Then the Toyota Rav 4 given to me was terrible to drive.

Pros: Pick up agent was pleasant.. Mazda vehicle was nice and clean.

Cons: I was fraudulently charged $12 for a gallon of gas after the fact after I filled up the tank less than 4 miles from rental return. Budget rep refused to remove the charge. I have been renting cars for decades from Budget and others and have never once been told I did not return the vehicle full. There is possibly systemic fraud going on here.. I will dispute the charge and look to file whatever consumer complaints are available.

Cons: Pick up

Cons: You really need to choose a different company. They asked if we wanted to add on insurance, we said no. They charged us anyway. When I noticed, I called and they said they’d take care of it. Get to the car return, we were still billed and no one cared.

Pros: Very slow, inefficient. After getting to the counter, I still waited over an hour. They changed the vehicle then said they had to clean it. I eventually canceled the whole thing and got an Uber!

Cons: Everything