Book Avis hire cars in Orlando

Reviews for Avis in Orlando

Recent reviews

Traveller rating

Wonderful

20

Very Good

17

Good

3

Okay

12

Fair

0

Mediocre

0

Poor

50

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car was cleandrop off location

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2.0

First car had issues with phone connectability so I asked to change (before leaving pickup area) and that was begrudgingly done. Asked to add pre-pay fuel at exit which is where we have always been told to and was told they couldn't and that I had to call to arrange. Call cost me a lot due to international chargers on my phone. When I called they refused to do so because I had already collected which meant I had to mess around filling up at near an airport with hard to find fuel options. Wasn't advised of the change, if there is one or it may just have been an employee that couldn't be bothered. Very unhelpful on phone.Reviewed 12 Feb 2025

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2.0

The price I was quoted when I reserved the car was much less than I ended up paying. Also I was told that extending the rental another day would be $30 and I turned out to be $71. When I called to question this, I was told it was a “miscommunication.” This is untrue. The car was nice but it had low air in one tire and I had to stop and top it up, even though I only had the car for two days. I won’t be renting with Avis again.Reviewed 8 Jan 2025

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6.0

It took 30 minutes to pick up the car as there was only one person at that location. Also the car was dirty from inside and very wet from outside due to a recent wash which left lot of water marks on windshield and window glasses.Reviewed 8 Jan 2025

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8.0

Everything was goodReviewed 31 Dec 2024

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2.0

I ordered to Tesla and they gave me a Mercedes eqb 350. This EV is a joke. It's navigation system doesn't work, it's autopilot Source back and forth in the lane, it's voice system doesn't work. It's recommendation for Chargers 80% of the time we're behind locked Gates. I could go on and on but if anybody got this as their first TV they would go back to gas cars. The Avis rep of the airport lied about how many tolls I would be going through and upcharge me. They also lied about the cost of electricity charging and that I should pay to be able to drop the vehicle off and not worry about it. Mercedes come with free charging. I called into Avis just went off the car and it wasn't possible without me driving back into the airport a two-hour one-way trip. Customer service wasn't able to tell me if they had a car to swap over the phone. How in 2024 is it possible a customer service agent can't look at their database and see how many cars are at a location? I imagine it was yet another lie. Very poor experience overall.Reviewed 29 Dec 2024

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8.0

Car had not been cleaned internally, found dental picks oon the floor and door. Walk from Airport to car rental was difficult.Reviewed 7 Nov 2024

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2.0

Even with 2 weeks notice they couldn't arrange a regular sized suv for Orlando airport. I booked and paid for it, then got a call the next day saying 'sorry, we don't have that vehicle'. Well your website let me book it. It was a Ford Explorer or equivalent, not something unusual. They hung on to the payment for a week though. I booked with Alamo instead and had a seamless experience.Reviewed 18 Aug 2024

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2.0

BadReviewed 8 May 2024

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4.0

I was charged for an extra day and numerous other unknown fees. The agent wants able to print a receipt, so the surprise came when I checked my account and requested an ereciept. The price ended up double what I intended to pay.Reviewed 21 Feb 2024

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4.0

I rented 2 vehicles online and nothing was listed about not accepting debit cards. When my husband and son arrived, they were told we couldn’t use a debit card. The only credit card we have has a low limit (our choice) and wouldn’t support both rentals after the “hold” fees were added. Avis finally allowed us to use our debit card after making my husband feel like they were doing us an enormous favor. He also had to do all the paperwork again so what was done online was useless. Then they had his name wrong and after pointing it out, she crossed through it and told him to sign. I had purchased the additional insurance online but she insisted that we hadn’t and added it again so now I have to fight that. We also paid for a gps which came with a broken cord which we didn’t know until we were on the road so we had no way to charge it. This was the poorest experience we’ve ever had renting a vehicle and we won’t use Avis again.Reviewed 8 Jan 2024

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2.0

never more avis!Reviewed 7 Jan 2024

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10.0

Very easy and stress freeReviewed 2 Dec 2023

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• What are the requirements to book Avis car hire in Orlando?

  No matter which Avis branch you choose in Orlando, you'll have to be at least 21 years old, as per Florida state law. Avis also has other requirements, including that you need to have had your licence for at least 10 years if you want to hire a people carrier. And if you want to get a premium or luxury car, this experience extends to 12 years. You'll only need your UK photographic driver's licence without an International Driving Permit, and a credit card for payment or to match your booking if you made it online in advance.

• Where are the Avis car hire branches in Orlando?

  There are several Avis car hire branches spread out all over Orlando. Some are near to prominent landmarks, like Lake Buena Vista and West Oaks Mall Sears. Other branches are at major hotels in the city. These include the ones at Orlando Embassy Suites Hotel and DoubleTree Orlando. There's also an Avis desk at Orlando International Airport, which is the most convenient to use if you're flying over from the UK, and a downtown branch in the city centre.

• Does Avis car hire offer any preferential services in Orlando?

  You can really speed up the process of collecting Avis car hire in Orlando if you opt for the QuickPass service. This lets you upload all the necessary documentation online before you leave, so that all you need to do to collect your car at any of the Orlando branches is show your photo ID. Even better is the Avis Preferred service, which gives you priority service at the branch desks. This is really useful, particularly at the Orlando Airport branch, where you'll often find queues during busy flight times.

• What is the most popular car hire from Avis in Orlando?

  Intermediate (Toyota RAV4 or similar) is the most frequently booked car hire type from Avis in Orlando.

• How many car hire locations does Avis have in Orlando?

  Avis has 16 hire locations in Orlando. Take a look at our Avis hire location map to find the best car hire near you.

• Does Avis have a car hire location at the airport: Orlando airport (MCO)?

  Yes

• Does Avis offer shuttle or airport pick-up services from Orlando airport (MCO)?

  Yes

• Does Avis have a car hire location at the airport: Orlando Sanford Intl airport (SFB)?

  No (according to our data)

• Does Avis offer shuttle or airport pick-up services from Orlando Sanford Intl airport (SFB)?

  Yes