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2.0
Bad service, very rude, arrogant, and ignorant lady and man. But car was good.Reviewed 18 May 2023
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4.0
Tried to upsell me on a million things. Took forever for the shuttle. Had hidden fees they tried to get out of me, including for a toll pass. Really regretted going here instead of a more established chain.Reviewed 12 May 2023
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2.0
Horrible! Shuttle took an hour to come. Actually getting the car (even with prior reservation) took FOREVER. Staff seemed to care less. Crazy fees. I suggest to avoid this place at all costs! Do yourself a favor and pay a few dollars extra and rent from a place located inside the airportReviewed 6 May 2023
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2.0
shuttle location was not made clear, overcharged me for nonsense late arrival despite calling about flight delays, REFUSED to fix the charge.Reviewed 5 May 2023
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8.0
All employees were professional and friendly. The car was good Inside the car was a strong smell of cigarettesReviewed 2 May 2023
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2.0
Online it said my total price was 260, however I was charged 450. Understandable I added 2 car seats for 12 dollars per day but that should only be 120. So why was I charged almost 100 more than the original quoted price?Reviewed 28 Apr 2023
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10.0
Building seems worn down. But car and process was a pleasureReviewed 8 Apr 2023
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8.0
We enjoyed our vehicle. We bought the daily toll pass unaware there is a designated pay cash as you go toll lane. Paying cash through the toll booths would have been a better saving for our location. Very easy pick up and drop off experience.Reviewed 8 Apr 2023
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10.0
All goodReviewed 29 Mar 2023
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2.0
Didn’t pick up phone when arrived at airport. Called multiple times. Would never rent with them again.Reviewed 26 Mar 2023
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10.0
Quick. Efficient pick up and delivery.Reviewed 25 Mar 2023
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6.0
The staff told me that the rental car can not drive out of State of Florida, and it didn’t state on the internet. So ACE didn’t let me get the rental car. That was a miserable experience to me.Reviewed 18 Mar 2023
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