Cons: Nightmare experience. Terrible customer service. Long wait for a shuttle arriving. The car I got was out of gas and smelled like cigarettes. It ended up breaking down. No one answers the phone at the office. The people who brought me a new car were nice and helpful, however. The email said to return the car to the airport, but that wasn’t true, you had to drive to their offsite location. The signs are confusing, I ended up having to drive around wondering where I needed to be.
Pros: Staff was friendly.
Cons: I received my car at 9pm with a quarter tank of gas and a low tire alert, which ended up going flat.
Pros: It was adequate.
Cons: Beware it is well out of the airport area. I refused the upgrade to an SUV, had to take one anyway (no extra charge) bc that was all they had. 2019 Nissan. First one had a broken windshield and clearly was in an accident. The second only had 1/2 tank of gas (which they didn't compensate) and the drivers power window wouldn't go up without manual assistance. HARD push on the $9.99/day toll package I did not need.
Pros: The drop off was pretty painless. That was the only thing we liked.
Cons: Pickup was painful. Poor instructions on how to get to off-airport location when rental ad said it was “on-airport”. Long line once we got there. Advised we were receiving a “free upgrade” to an SUV because all full size cars were being washed. Yet SUV they gave us looked like it hadn’t been washed in months. The amount of scratches and dents made the vehicle look like it was involved in a high-speed police chase. There was a lingering smell of marijuana in the vehicle when it sat in the sun. This was the worst car rental experience we’ve ever had and will never use Advantage again.
Pros: Car was good
Cons: Instructions on the shuttle should be more clear. Was looking for Advantage on the van but it did not have that. Had Wally something on it. Staff was short and impatient. Never use again
Cons: Way over priced. Price changed from what kayak quoted. Would never rent from them again
Cons: It should not have cost me $1150 for a rental car with this company.
Cons: Security fee & additional fees should or could be better explained or just more information provided other than that everything went well
Pros: Didn’t rent the car. Couldn’t find the shuttle to the off site rental facility, so cancelled the rental and used another company.
Cons: Didn’t rent the car. Couldn’t find the shuttle to the off site rental facility, so cancelled the rental and used another company.
Pros: Drop off was fast and easy
Cons: We expected to pick up the car from airport. Had to wait 1 hr for the bus to pick us up. The car mirrors was were stained ( poor visibility) passenger seat was loose,forced us to buy liability insurance although our insurance would have covered the rental ($300+)
Pros: the staff was nice and polite.
Cons: the windows were not clean on the inside
Cons: Orlando airport sucks, the off site rental sucks. I will never fly into Orlando again. Thank god for Taxis! And it was cheaper. You guys did a very poor job!
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Mini (Dodge Grand Caravan or similar) is the most frequently booked car hire type from Advantage in Orlando.
Advantage has 1 car hire location in Orlando. Take a look at our Advantage hire location map to find the best car hires near you.
No (according to our data)