Book Thrifty hire cars in Orlando

Reviews for Thrifty in Orlando

Recent reviews

Traveller rating

Wonderful

40

Very Good

39

Good

8

Okay

41

Fair

5

Mediocre

0

Poor

205

Find reviews that mention:

car was cleannever rent

get the carcustomer service

car availableper day

friendly staffpick up and drop

great price

2.0

Terrible customer experience. Long line and more than 2 operating desks to deal with dozens of customers.Reviewed 31 May 2023

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4.0

The rental representative was misleading about additional charges and services. There was also a very long line due to a small number of representatives. I waited about 45 minutes to be seen. Physically picking up and dropping off the car was very good however.Reviewed 30 May 2023

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2.0

2 hour wait and not enough people working the counter. Ended up going to a different rental agency.Reviewed 30 May 2023

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2.0

Good location at airport. Very poor customer service if you require anything during your hire period. No assistance whatsoever after I was involved in an accident I had to sort out a replacement car and collect it myself, no compassion from staff or help from roadside service of which I had paid for. I was left to arrange my own transportation to the pickup location at my own cost to collect a replacement vehicle after the hire car was towed by police.Reviewed 27 May 2023

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10.0

They helped me find a car that had gps and bumoed me up a class size for free.Reviewed 24 May 2023

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2.0

Literally a 2hr wait/line up upon arrival to Orlando airport. Upsell, Upsell, Upsell once arrival at desk very awkward and uncomfortable. Will absolutely pay the additional costs associated with a non-budget agency such as enterprise etc.. next time.Reviewed 18 May 2023

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8.0

I was pleased with the vehicle and the drop off was great. The pickup lineup was completely unreasonable and unfair to customers. They new the volume of sales and didn't staff accordingly. Not good customer service.Reviewed 28 Apr 2023

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2.0

The pickup process in PBI for my rental was nothing short of the worst experience I’ve ever had renting a car and cost us half a day of our vacation defeating the whole purpose of taking an early morning (before 7AM) flight. Thrifty failed at every step to deliver anything close to an acceptable level of service and I will never be using them for a car rental again after this unmitigated disaster!Reviewed 23 Apr 2023

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4.0

No cars available in our terminal, sent to other side of airport only to be sent to another desk. Line at desk took over 1 hour. Sent to another line for pickup. Finally got a car and drove out of garage only to have the front wheel thumping and steering wheel shaking. Drove right back in to exchange for another car. Even this car would shake at highway speed. Pickup took 3 hours total. Bad start to our Orlando vacation.Reviewed 13 Apr 2023

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2.0

Positives: The second vehicle provided was nice. The return process was smooth. The price was cheap. Negatives: The pick-up process was a complete disaster. Waited over 2 hours after a flight to get a rental, when I pre-purchased. There was no Kiosk process available. It was frustrating watching all other company's having a smooth process. After 2 hours, I was given a rental, a Jeep, which didn't fit my requested seats needed. However, I just wanted to get out of the airport, with two kids. As we waited 15 minutes in line at the garage, we finally got to the exit gate. The nice lady at the gate asked for our keys and scanned a ticket. She then disclosed the bad news that the vehicle we were given is in need of service. We were instructed to pull out and pull back into the rental garage for a new vehicle. At this point, I explained my dissatisfaction with another worker. He provided us with a second rental, a ford SUV. After 35 more minutes of waiting, we exited the parking garage at MCO airport. It was an negative experience.Reviewed 9 Apr 2023

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4.0

The original car given to me was not what I had reserved plus it was dirty inside and out plus it did not have almost any gasoline. After two days I changed in another Orlando location a very nice car.Reviewed 7 Apr 2023

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2.0

2.5 hrs to get car! No windshield wiper fluid in car. Never again with Thrifty/Dollar!Reviewed 29 Mar 2023

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• How much does it cost to hire a car from Thrifty in Orlando?

  On average a car hire from Thrifty in Orlando costs $90 per day.

• What is the most popular car hire from Thrifty in Orlando?

  Compact (Nissan Versa or similar) is the most frequently booked car hire type from Thrifty in Orlando.

• How many car hire locations does Thrifty have in Orlando?

  Thrifty has 4 hire locations in Orlando. Take a look at our Thrifty hire location map to find the best car hire near you.

• Does Thrifty have a car hire location at the airport: Orlando airport (MCO)?

  Yes

• Does Thrifty offer shuttle or airport pick-up services from Orlando airport (MCO)?

  Yes

• Does Thrifty have a car hire location at the airport: Orlando Sanford Intl airport (SFB)?

  No (according to our data)

• Does Thrifty offer shuttle or airport pick-up services from Orlando Sanford Intl airport (SFB)?

  Yes