Book Thrifty hire cars in Orlando

Reviews for Thrifty in Orlando

Recent reviews

Traveller rating

Excellent

136

Good

81

Okay

97

Mediocre

173

Poor

0

Find reviews that mention:

car was cleancustomer service

get the carnever rent

car availablecar smelled

great pricepick up and drop

friendly staffcredit card

per daycar was dirty

6.0

Cons:The line for pick up was a extraordinarily long waitReviewed 7 Jul 2021

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6.0

Pros:Nice car selectionCons:The pickup time took almost 3 hoursReviewed 6 Jul 2021

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4.0

Pros:my pick up was at 10am. Employee was nowhere to be found. a line began to form with other angry customers. when employee showed up it was 11am when i was able to get in a vehicle which was dirty and not full with gas. I was also over charged and still trying to contact rental company to see why i was over charged.Cons:timely rental. cleanliness of vehicle prior to renting out. Very dirty i did not feel like touching wheel and drove very uncomfortable 2 hours away to beach.Reviewed 6 Jul 2021

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4.0

Pros:After talking to the manager he got us in the right size car.Cons:Customer service sucked. The car I reserved on line was not the car they was trying to give me. I reserved a 7 seated and when I got there they said it was a 5seater and the person that was helping me was very rude and disrespectful he also tried to swipe me card for 436$ to pay for a bigger rental when I didn’t agree to him doing that. I will not be using them again for my traveling needs…Reviewed 5 Jul 2021

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2.0

Cons:Flight delay; location closed; had to spend an additional $600 to get a car! Never again.Reviewed 4 Jul 2021

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10.0

Pros:The price for the vehicle was a matched, no other business came close. Outstanding will revisit Kayak and refer others from here on. Thanks for a great experience, you guys made my vacation that much better. 100% above satisfied.Cons:Make the drop before opening a bit easier, but still great experience.Reviewed 2 Jul 2021

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6.0

Pros:The car was ok. The people at the front desk were great.Cons:If they had enough people on staff to get through the line. It was over an hour just to get to the counter.Reviewed 1 Jul 2021

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4.0

Pros:The drop off point was simple and easy, very fast and efficientCons:The pick up was poor, over an hour wait to get the rental agreement processed, then we get to the pick up point for the vehicle and it was not there. Once we got there, we felt crammed in a Kia Sorento instead of a SUV similar to a Nissan Pathfinder that we thought we would be getting. Then we when we get to our destination, we found that the rear passenger door didn’t lock, we tried to manually lock it, lock it with the key fob but nothing worked. We sent an email to Thrifty and of course it went unanswered. We tried calling their customer service department but it was not a very friendly or helpful auto answering system, when we finally reached a human, he told us he had to transfer the call to a different department. It was a nightmare and one that I will not repeat. No one groom the company ever answered our email or appeared to give a damn about customer service.Reviewed 30 Jun 2021

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2.0

Cons:Claimed I messed two tolls when I absolutely did not. Charged me 30$ in admin fees for this. I think this may have been fraudulentReviewed 30 Jun 2021

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6.0

Pros:Easy pick up of the car at Orlando international AirportCons:The maintenance of the car could've been betterReviewed 30 Jun 2021

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2.0

Cons:No organization during pick up. I needed to swap a car since the original rental shook anytime I went over 40 miles an hour. That process took over 2 hours and the agents in the garage were very rude. I still have received my receipt from dropping off and I was overcharged for a car seat rental and upgrade. However since I don’t have the receipt I can not dispute the charges.Reviewed 29 Jun 2021

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8.0

Pros:Pickup and dropoff were easy. We were told to choose our car from a lineup in the garage.Cons:Our first car was stained (which we couldn't tell in the dark garage), the driver's seat adjustments were not working well, and the right turn signal was burned out. We were on a time schedule so had to deal with it the next day, which involved driving a half hour back to the airport to exchange the car. On the plus side, they gave us a "free upgrade" to a mini SUV, which was a definite improvement. I wish we'd caught the problems at first, as it took a lot out of our second vacation day to correct the situation.Reviewed 28 Jun 2021

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• How much does it cost to hire a car from Thrifty in Orlando?

  On average a car hire from Thrifty in Orlando costs $111 per day.

• What is the most popular car hire from Thrifty in Orlando?

  Full-size (Chevrolet Tahoe or similar) is the most frequently booked car hire type from Thrifty in Orlando.

• How many car hire locations does Thrifty have in Orlando?

  Thrifty has 4 car hire locations in Orlando. Take a look at our Thrifty hire location map to find the best car hires near you.

• Does Thrifty have a car hire location at the airport: Orlando airport (MCO)?

  Yes

• Does Thrifty offer shuttle or airport pick-up services from Orlando airport (MCO)?

  Yes

• Does Thrifty have a car hire location at the airport: Orlando Sanford Intl airport (SFB)?

  No (according to our data)

• Does Thrifty offer shuttle or airport pick-up services from Orlando Sanford Intl airport (SFB)?

  Yes