Find reviews that mention:
4.0
Pros:NothingCons:Give me the car I paid for. First they said they couldn’t accommodate the deposit on my card (lies they Could and did in the end) then I paid for a Yukon or a Denali, they gave me a 12 person passenger van. I had this reservation PAID COMPLETELY for over 3 months AND still got sh*tty service.Reviewed 12 Jun 2021
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2.0
Pros:Nothing at allCons:They never answered the phone in order for us to extend the rental and when we went to drop off the vehicle the office was closed.Reviewed 9 Jun 2021
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6.0
Cons:Drop off person - mon helpful, non communicative - did not provide receipt or confirm email on acct - grumpily older woman that clearly did not like her jobReviewed 22 May 2021
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6.0
Pros:Prices were jacked up mich higher than normal. Staff offered me a small SUV over the sedan I originally reserved but it turned out to be a lousy bumpy ride, intolerable at highway speeds due to the vibration at 75mph and greater. On the plus side, it didn't break downCons:Cleanliness. I had to hit my breaks hard once and trash slid out from under the passenger seat.Reviewed 3 May 2021
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10.0
Pros:The staff was friendly and there was no line, even during a busy day at the airport.Cons:Finding the car in the garage was a bit confusing.Reviewed 22 Mar 2021
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4.0
Pros:The vehicle ran well and was in good conditionCons:The checkin process was way too long especially considering when the staff knew what time we were coming. 1.5hour checkin, way too longReviewed 10 Jan 2021
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4.0
Pros:The only thing I liked was that they have unlimited tolls for 11.99.Cons:The car was not clear. Literally I had to clean it myself because there were cheetos’ stains and bread crumbs all over the car. They should keep their cars disinfected and clean especially now due to the pandemic...Reviewed 30 Dec 2020
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5.2
Pros:Car was great on gas and drop off was a breeze.Cons:Understaffed pick up location, took over an hour to receive my rental. Car had a slight cigarette smell.Reviewed 25 Oct 2020
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2.0
Cons:I was charged $48.21 more than I should.Reviewed 3 Sep 2020
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8.4
Cons:Car was 1/2 full but we called customer service right away and was able to bring it back half full without penalty.Reviewed 26 Oct 2019
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5.6
Pros:Easy pickup and drop-off.Cons:Car smelled like an ashtray. Guy at counter added $100 insurance coverage to our rental without asking first.Reviewed 23 Oct 2019
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3.2
Pros:We were the only people in line, she had us wait for at least ten minutes while she did paperwork. Finally another gentleman came out and helped us. The car smelled so badly of cigarette smoke, if we weren't so tired from a long day of travel we would have returned the car. One day rental!!Reviewed 6 May 2019
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