Recent reviews
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- Neutral
- Negative
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3.3
Delayed 1.5 hours for no reason
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4.0
Carry on bags charge is rediculosly high.
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10.0
Great flight
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10.0
Easy ticket booking Price can be still reduced
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5.6
Good crew Baggage claim took too long
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3.5
Baggage made it with flt. On-line check-in was easy. High baggage fees (for both checked and carry-on). Virtual requirement to pay upgrade fee for seating - only a handful of seats in entire plane were available without upgrade fee. Even highest level upgrade seats were cramped - had more leg room on economy seats on Alaska flt on in-bound flt. Plane was 4 hours late in departing. While pilots seemed friendly, of two stewards, one was downright unpleasant and unhelpful, the other seemed pleasant but was more interested in reading his fashion magazine than providing service to passengers. Will not be flying Frontier again.
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5.0
They kept pitching their credit card. They charge extra for every little thing (carry ons, drinks), why would I want their card?
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5.6
Having my flight rearranged when I arrived do the desk for the second time, another lady at the counter was super nice to me and apologized for the service prior. She said that though my flight was not until 9:45 that I could check my bag in at present time (7:00 pm) I was shocked and so glad to be able to do so. Surprising extra fee for seating. I knew that baggage would be extra but seating?? Then I missed my flight to due a bridge going out in ATL and traveling from SC to the airport. The plane had not yet boarded yet I was told I could not check in and would have to wait for the next flight the next day. I was told I was going have to wait. I did not believe that there were no more flights to Denver. To my surprise there was a flight later that evening and that I could go in that if there was room but would have to pay for $100.00 additional. I have never had a time where an unfortunate circumstance came up and I had to pay extra for rearrage in flight. The lady at the ticket was rude attitude , "she asked if I was ok?" which I thought was odd but when I answered her yes she responded "I'm here to help you" and as I was leaving the counter she said "now check in at 9:15 not 9:11 or 9:20. Remark was not appreciated.
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8.0
On Time. Smooth flight.
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10.0
service nothing
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3.3
Delayed 1.5 hours for no reason
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4.0
Carry on bags charge is rediculosly high.
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5.6
Good crew Baggage claim took too long
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3.5
Baggage made it with flt. On-line check-in was easy. High baggage fees (for both checked and carry-on). Virtual requirement to pay upgrade fee for seating - only a handful of seats in entire plane were available without upgrade fee. Even highest level upgrade seats were cramped - had more leg room on economy seats on Alaska flt on in-bound flt. Plane was 4 hours late in departing. While pilots seemed friendly, of two stewards, one was downright unpleasant and unhelpful, the other seemed pleasant but was more interested in reading his fashion magazine than providing service to passengers. Will not be flying Frontier again.
review from
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5.0
They kept pitching their credit card. They charge extra for every little thing (carry ons, drinks), why would I want their card?
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5.6
Having my flight rearranged when I arrived do the desk for the second time, another lady at the counter was super nice to me and apologized for the service prior. She said that though my flight was not until 9:45 that I could check my bag in at present time (7:00 pm) I was shocked and so glad to be able to do so. Surprising extra fee for seating. I knew that baggage would be extra but seating?? Then I missed my flight to due a bridge going out in ATL and traveling from SC to the airport. The plane had not yet boarded yet I was told I could not check in and would have to wait for the next flight the next day. I was told I was going have to wait. I did not believe that there were no more flights to Denver. To my surprise there was a flight later that evening and that I could go in that if there was room but would have to pay for $100.00 additional. I have never had a time where an unfortunate circumstance came up and I had to pay extra for rearrage in flight. The lady at the ticket was rude attitude , "she asked if I was ok?" which I thought was odd but when I answered her yes she responded "I'm here to help you" and as I was leaving the counter she said "now check in at 9:15 not 9:11 or 9:20. Remark was not appreciated.
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