Daily cleaning, installation of cabin HEPA filters on flights from Vietnam to Auckland
The distance between Auckland Intl Airport and the city centre of Auckland is 18 km.
Auckland is served by Auckland Intl Airport, also commonly referred to as Auckland or Auckland Intl. The airport code is AKL.
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Scores according to KAYAK customer reviews
Pros: "The staff was amazing"
Pros: "Same as above on SIN-BKK"
Cons: "Next time in B787 Dreamliner"
Pros: "Best airline I've ever been on"
Cons: "No complain . It’s singapore airlines"
Cons: "Delay could be complimented by faster speed"
Pros: "Seats with entertainment"
Cons: "Softer seats and more movies"
Pros: "This was the most comfortable business class mid haul flight I've ever taken."
Cons: "Absolutely nothing went wrong."
Pros: "The cabin crew and the pilots. The flight went smoothly."
Cons: "Singapore Airlines should inform clearly of the mileage policy and the lounge access while using a code-share flight. I thought I booked as a code-shared Singapore Airline flight, but I got rejected from the lounge access."
Cons: "Transit time is way too tight. You need at least 2 hrs in between to account for landing and transfer time between terminals"
Pros: "Boarding. Timely departure"
Cons: "Entertainment selection."
Pros: "Prompt and timely service"
Cons: "Food can be more tasty"
Pros: "Movies selection was great."
Cons: "Food and comfort were not as great as I thought they would be. Not bad, but not worthy of the brand Singapore airlines."
Pros: "The Staff was very friendly."
Pros: "Friendly staff."
Cons: "The food for Premium Economy was very poor. The choices were substandard and the food at some meals was inedible. Very disappointing for the price of the tickets. The cabins and equipment seemed old and jaded."
Pros: "Clockwork prompt"
Cons: "Please don’t use just fly.com ever. They cancelled my tkt and never accommodated a new one"
Pros: "Crew were attentive and courteous, food and beverage choices were great; would definitely fly with SA again."
Cons: "None that I can think of"
Cons: "Food , both quality and quantity was poor. Entertainment - world movies did not have many choices for such a long flight"
Cons: "There was on flight attendance which I assume new. She was not able to manage to check with her colleagues whether there was still a food which I requested before giving me the answer. Also, to me little things like fold the cup holder before take off and landing is just a simple task to do without giving a lecture to the passenger when he or she might be tight up with kids."
Pros: "Great experience"
Cons: "Seating arrangement was bad"
Pros: "The cabin crew was great."
Cons: "1. Flight seats are too congested on flight.. 2. Not too many indian movie choices 3. Some reason, while booking the flight, the KAYAK site had not asked for food choice. And the airline does not carry any extra vegetarian food. This had caused some inconvenience."
Pros: "Premium economy"
Cons: "My flight was delayed by 2 hours so I missed my connecting flight in Singapore. There was a huge queue of people who missed their connecting flight cos of an accident in the runway. The airline did nothing to prepare for this situation. It took hours to get another flight organised, communication was non existent and refreshments took ages to come. Airline didn't help with finding a hotel for stranded passengers."
Pros: "The seats seem to have more leg room, food was actually good, and the staff was delightful."
Cons: "It was a 17 hour flight, but they made it bearable."
Cons: "The flights were always late causing us to miss a connection. Also when purchasing the ticket I was not informed of two extra stops that only showed up when I checked in."
Pros: "Entertainment service is, really, second to none."
Cons: "Old plane, cramped seats, wrong tissue paper (unusabke) in bathrooms, instead of paper towels, unremarkable food, served almost cold, rushed staff which spilled water on me (offered S$75 voucher as compensation), however did not take thebtime to listen to requests from passengers who spoke poor English, etc."
Pros: "Everything great personnel"
Pros: "Loved the hot towels, socks & tooth brush set, flight attendants were always really helpful and friendly"
Cons: "Other airlines always offer free upgrades on a not go crowded flights, but had not experienced that from Singapore airline. I've already traveled twice this year with them."
Pros: "We started taxing 15 minutes before the departure time. This is great !"
Cons: "not much"
Pros: "Very friendly crew & modern aircraft"
Pros: "Everything was smooth. Although we took of a little late but we landed as per schedule. Service was personalised! Great trip."
Pros: "Not much turbulence"
Pros: "1) Crew very personable and accommodating 2) Food was good 3) Arrival on schedule 4) Entertainment system provided lots of choices 5) Baggage arrived in reasonable amount of time"
Cons: "1) Economy seating was cramped (long-haul flights should have more spacious seating) 2) Crying babies made flight almost unbearable 3) Process of leaving the plane took too long because only one exit door was used 4) Departure delayed by 35-40 minutes (made up in flight)"
Pros: "Ease of checking. Empty seat between us"
Cons: "Can't upgrade with krisflyer miles"
Pros: "Main Entree hot"
Cons: "Cold bread; dessert similar sweetened gak"
Pros: "Upgraded to biz class, which was fantastic"
Pros: "Great service with a smile and can do attitude"
Pros: "The food wss delicious which was surprising. The lamb stew with fresh peas was delicious, and I don't even like peas!"
Cons: "Th entertainment system was old and tiny. Think watching VHS video tapes on a five inch screen. I think my phone screen was wider."
Pros: "The new non stop flight frim Singapore to San Francisco really reduced the total travel time. I saved at least 4 hours in choosing this flight"
Pros: "The staff were very friendly and it was a smooth flight with a great choice of entertainment."
Cons: "However I don't eat pork & they ran out on chicken dishes so I missed out on a meal."
Pros: "The crew and inflight food and entertainment was good. The person on the transfer desk was very helpful."
Cons: "We were unable to use the website to check-in online, which meant we had to fly to Manchester to check-in. Which is very poor given modern technology. (We were able to check in on line for the flight from Houston)"
Pros: "Before booking my flight on Singapore airlines, I took the time to read through some reviews and to be honest, the reviews left by previous passengers did not do the airlines any justice. I rarely, if at all, leave any reviews myself but my flights (from SFO - Singapore and vice versa) were AMAZING! I was sitting in economy and the level of attentiveness that we received, I could only imagine how great first class could be. if i could fly Singapore on all my trips overseas I would."
Pros: "Crew was outstanding"
Cons: "No sound on my entertainment system"
Cons: "old facilities"
Cons: "No room, seats too tight. So close, my neighbor spills over. Toilets too small."
Pros: "Professional, courteous, high-quality all around from food, to service, to entertainment options. Singapore Airlines is first class all the way."
Pros: "The service is top notch. The food served is not matched by any other airlines I have traveled with. The flight attendants are always very very professional. I try to make sure to get Singapore Airlines when I travel to Asia."
Pros: "The food was great!"
Cons: "The announcements coming from the boarding crew were not clear or hardly under stable."
Pros: "Great food and entertainment"
Cons: "On time departure"
Cons: "Good everything"
Pros: "Yes the crew was amazing and the seat"
Cons: "As long as nothing bad happens that is plenty good enough."
Pros: "Kind workers and excellent food"
Pros: "Not too expensive"
Cons: "Better/more comfortable seats"
Cons: "More leg room."
Cons: "The food could have been more tasty and warm."
Pros: "Excellence in crew's attitude, promptness in service, very courteous."
Cons: "A bit more bathroom diligence would have been nice, but the passengers seemed quite messy."
Pros: "I was able to rearrange my seating, no surprises with the clear notification of the gate change upon my arrival, and quality of service was spectacular."
Cons: "If the crew could have been more diligent with bathroom duties, a less of a surprise could have been noticed upon a visit. Not really their fault, the passengers seemed a bit more messy than expected."
Cons: "It would be better if the chair a little bit bigger! But overall you still have the best service so far! Thank you very much!"
Pros: "Friendly staffs & price"
Cons: "Not much legroom for economy"
Pros: "Good movie selection, nice attendants"
Cons: "The 2nd meal was tasteless and didn’t have the ingredient as the name suggested, a Chinese pickled veggie"
Pros: "Living in novotel while staying in Taipei"
Cons: "stuck in Taipei"
Pros: "New Aircraft"
Cons: "Late Boarding."
Pros: "Great service with drinks and water. The seats were super comfortable!! The plane ride was smooth. The hostess/hosts were excellent and had really nice manners."
Cons: "I like everything"
Pros: "Crew was nice"
Cons: "The plane was kept really cold and entertainment system didnt work very well."
Pros: "Love the air plane fly with. Seat is ok , food is better compare with Americans airline industry, but no compare with Korean airline ."
Cons: "The food is small tray , nothing special , silverware is plastic not like Korean Air or AsianaAirlines are stainless. Entertaining have a lot choice . But the screen is terrible small and old look . Can’t see clear with reading glasses."
Cons: "The flight came in late. Its not normal. The crew did not care much and where not nice normal.. They need a fresh look at where they are going."
Pros: "what else can I ask for , fast boarding good service"
Pros: "my family like the food and A lot of choice for movies, will flight again , way to go China Airlines"
Cons: "The lady, her name is Thi. She told so mean to me and my mom. Her service is not professional. I don't like her!!!"
Pros: "Food is good. I like cake and rice of China Airline. And I also was serviced well during the flight to San Francisco. The stewardess helped me a lot when I got trouble with my dizzy and more."
Pros: "I had 4 seats for me"
Pros: "Flight arrived early"
Pros: "The food was good the crew were very nice and polite"
Cons: "The seating was a bit cramped. Because I have long legs there wasn't a lot of room between rows. I have been on other flights with China Airlines where the seating was comfortable and roomy but this flight wasn't. The entertainment screen was not very user friendly. The screen was small and not very clear to watch."
Cons: "2 hours late because of mechanical issues. They offered food with no water or juice - later only coffee or tea on a 3 and a half hour flight. Staff was not the friendliest - asked for water twice, was told just a moment but was never brought any. How do you not give people water on flight over 3 hours? I would have even paid for it. I have a history of heart failure and was worried because my ankles were swelling and my legs were tingling. We missed our bus because of the delay, The airline staff in taiwan took all of our travel info and said they would help us book other transport to get where we were going in Cambodia. When we got to Cambodia the check-in desk was closed so info told us to go to the china airlines office - we waited almost an hour and still no one showed up (middle of the afternoon). Had to pay 6x the price to get to Sihanoukville plus we weren't able to get a refund on the bus tickets. Crying, screaming kids in front of us kept standing up on the seats so no one behind them could see the TV - staff said nothing. Terrible experience."
Pros: "The service was awesome from booking through to boarding the journey and disembarking.Would recommend to family and friends."
Pros: "Service, crew and food were exceptional"
Cons: "Nothing to complain about"
Pros: "The food, the plane."
Cons: "Was delayed twice from Ho chi Minh city to Taipei and from Taipei to New York. I didn't miss the flight though"
Pros: "Regular water and juice served throughout entire flight was much appreciated. Lots of movie options for those who cannot sleep."
Cons: "Seats so close together, man behind me kicking my seat in his sleep for 12 hours. No snacks in between meals. Hindu meal should be vegetarian but had meat. My request on both round trip flights for a window or aisle were not honored."
Pros: "Lots of food and good entertainment selections, friendly"
Cons: "DelaysDid not appreciate the Delayson the flights.........."
Pros: "Entertainment system"
Cons: "Narrow seats, narrow aisles"
Pros: "Friendly staffs, decent leg room, boarding process was smooth"
Cons: "A little limited on movie selections & food was ok"
Cons: "There was a delay with this flight or the previous one and we weren't told much"
Pros: "My seat was upgraded the first class so I received the first class service. It was excellent service and the flight was comfortable. Thank you for the great service."
Pros: "Promptly served food"
Cons: "Very tight connection due to delayed first flight"
Pros: "I am a vegetarian and they didnt have any options. Whatever options the crew could find, they said it was vegetarian but i dont think it was. The crew didnt understand english and couldnt speak english at all. Come-on you are operating an international airlines. The check in took good TWO hours- never have seen this delay in check in."
Cons: "The flight fron TPE to HNL was delayed 90 minutes which caused me to miss my connecting flight in HNL. The crew did apologize"
Pros: "That we were provided with seat belts."
Cons: "The level of uncomfortableness rivaled that of Spiritair. From friction burns on the knees from the seat directly in front of you, to virtually hosting your front neighbor's head in your lap when they recline. And I'm all of 5'8"! Even though easily +90% of the passengers were Americans, Australians, New Zealanders and Europeans, and that the flight was between 2 English speaking countries, we were addressed in Mandarin Chinese. Reminds me a bit of Air Canada with their often French bias."
Pros: "Would recommend it!"
Pros: "Flight was late, service was poor and flight attendants were not friendly ( spoke to me in Chinese and not English), didn't receive any privileges as a Silver Medallion Skymilet on all flights and SkyMiles were not given."
Cons: "Worst Skymiler Partner . Poor customer service and inflight service."
Cons: "missing baggage"
Pros: "The food was excellent, service equals any other airline I've flown on and better than most. The seats were comfortable and the entertainment selection was outstanding."
Cons: "I can't think of a thing that wasn't to my liking."
Pros: "Friendly and helpful crew."
Cons: "The flight from SGN to Taipei left and arrived late."
Pros: "first time on china airlines and would use them again. the plane was near new, leg room and staff was nice. good job!!!"
Pros: "We purchased Economy Plus tickets and were bumped up to Business Class since there was no EC seats on this flight leg. Great service and meal."
Pros: "The service good"
Cons: "The water drop down from the calling and made my seat was wet,"
Pros: "China Airlines still operates 747s, so it was nice to get on one."
Cons: "Mayonnaise is a controversial ingredient. Many people don't like mayonnaise. However, on our chicken sandwich (the only option on the flight), mayonnaise featured heavily. I know flight catering is a tricky business, but mayonnaise can be put on the side, instead of directly on the sandwich. No full beverage service. If this is the ROC's flagship airline, I'd hate to see what their budget airlines are like."
Pros: "Great service and fantastic infotainment.."
Cons: "The strange touring of the boarding gate access .. Terrible AT THE luggage UPON arrival No assistance from China Airlines.. For their customers.."
Pros: "I like the chairs that have the reclining footrest."
Cons: "The chairs without any sort of foot rest were not so good; it made the long flight feel even longer."
Airlines flying from Vietnam to Auckland have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Vietnam to Auckland
Masks required on board, masks provided on flights from Vietnam to Auckland
Social distancing seating
Middle seats unavailable to book on flights from Vietnam to Auckland
Testing for antibodies, testing for symptoms for flights from Vietnam to Auckland
Waiving of change fees. Search flexible flights from Vietnam to Auckland