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Pros: Great food, great service!

Cons:

Pros: Kind crew

Cons: Food is terrible.

Pros: Food was ok.

Cons: More information about the ongoing delays. Cabin crew seemed aloof.

Cons: Nothing

Cons: I don’t know why but I felt like they just didn’t care about your needs, I’m diabetic, and I needed to eat something sweet because my sugar levels dropped low, I asked the stewardess for a cookie but she didn’t want to give me one, I had to bagg her for a cookie, Very disappointing.

Pros: Flight was delayed 1 hour

Pros: another Airline

Pros: On time. Good service

Cons: More leg room

Cons: The seat padding was a little worn.

Cons: There was no coffee or tea available on the flight

Cons: More clearly written policy about baggage allowance

Cons: Seats next to bathroom row 30 - not good. Delayed 2 hours before departure

Pros: Efficient staff, plane was half empty so could lay across the seats & sleep.

Cons: We got bumped to quantus flight at the last minute. VA was not helpful is getting us to the new flight.

Pros: Crew are good and seat is comfortable

Pros: fast boarding

Cons: Better Movies

Pros: Safety

Cons: The flight was not on time There was no food on the plane for us even though we paid “full service carrier” price There were very few free movies!!! This is horrible. We wished we’d flown with Jetstar - lack of everything like with air New Zealand but at least the price would be much lower!

Pros: Checking in, bag drop, and boarding were all super fast and easy. Flight was on time.

Cons: Nothing!

Cons: Basic flight with no frills

Pros: flight was great

Cons: food could've been a little better

Pros: Flight attendants were the friendliest and most patient I have ever experienced. Great customer service!!!

Cons: Seats of any airplane could use improvement on comfort. But comfort was good.

Pros: Yes, we were unexpected and surprised being upgrade to premier class

Cons: no complaints. very appreciated our upgrade, since we went to Prague for mother-in-law's funeral, we were absolutely exhausted.This up grade made an excellence different to us. Thanks very much.

Pros: The entertainment

Cons: More food selection like vegetarian

Pros: Great leg room even for tall person. Food is good and there's enough choices.

Cons: Nothing

Pros: all good

Cons: all good

Pros: Crew was nice, seat not so comfortable

Cons: too crowded for such a long flight

Cons: Less gate changes

Pros: Amazing crew for such a long flight. Nice to get fed too.

Cons: On line check in could have been simpler

Pros: crews were amazing

Cons: Food

Cons: CE is budget carrier so you are often not walking into or out of terminal in China . You are on minibus commuting to/from plane. Once you land it may still be a 30-40 min commute to parking spot and minibus to terminal.

Pros: I liked the foods serviced and kind crews. The flight departed on time. The atmosphere of cabin was quiet.

Cons: The services of the flight information and the slot of earphone was not working.

Cons: On time.

Cons: Entertainment system wasn’t working

Cons: Virgin app did not authorise my boarding credentials

Pros: Everything

Pros: Always an enjoyable flight with a happy crew and comfortable flight

Cons: Alot of the check-in consoles were closed when we got to Brisbane which is the only way to check if you can't do it on line.

Pros: Boarding was quick.

Cons: Flight was not comfortable, when seats are pushed back, there is no leg room left. Entertainment system and contents both were poor. Flight delayed by 4 hours.

Pros: Great crew! Cheap flight

Cons: Food okay, flight delayed both ways, seating uncomfortable in economy.

Pros: Smooth boarding. Left on time. Uneventful flight (good). Arrived ahead of time

Cons: Only had overhead video displays, not individual ones in the back of the seat, so no choice of entertainment. No matter, I read a book!

Pros: Same as the first flight. Korean flight attendants were very courteous and helpful. Foods ok. We couldn’t afford first or prestige class so we have to trade in our comfort in economy.

Cons: Flight wasn’t as long but if you add up the lay over time, it end up being long.

Pros: Professionalism, appearance, flight attendants, provided slippers and toothbrush, seat space, great food and drinks

Cons: The movie selection was small and a bit outdated

Pros: excellent service - good food

Cons: aircraft a bit outdated

Pros: Overall good, comfortable, nice and food and entertainment was very good quality.

Cons: I didn't realized we were on a code share flight from Seoul to Hanoi until we got to check in counter and they couldn't issue boarding pass even though it was a through check in for till Hanoi. In our booking itinerary it was printed as Korean air with a small print that said operated by jinair. It wasn't so bad but the hassle of going to another terminal to board and being in a smaller aircraft after a long flight wasn't the best.

Cons: Air New Zealand needs to get onto the TSA Precheck program and the agent at check-in (in the biz line) started scolding me for not meeting the economy baggage allowance (only 1 small 7kg carry on), but everything else was perfect. Best biz class flight I’ve ever had, mostly because of the cabin crew

Pros: flight was great

Cons: food could've been a little better

Pros: The sky couch is always very nice.

Cons: We told the crew the water tasted funny, like dirt, they said it was fine, just had lemon in it. Pretty sure we know the difference between lemon and dirt taste.

Cons: Is it possible to build in a way to tilt the seat bottom up at the front a bit so that when the back is reclined you don'get as sore a bum, and you don't slide forward as much. The seatback recline and headrest were very good.