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Cons: Would be nice if they offered hot towels for the Economy passengers.

Pros: The flight was good

Cons: Everything was great

Pros: Yes!

Cons: Lower the price and keeping up the good work!!

Cons: One of the lady flight attendant in the economy class seemed to be not in a good mood and was quite rude.

Pros: Can’t remember

Cons: Food selection specially for vegetarian

Pros: Good quick flight

Cons: N/A

Pros: The airline and staff appear to be friendly and efficient

Cons: Seating in economy is tight. You really cannot move without annoying the passengers on either side. This also makes eating difficult.

Pros: The crew was wonderful, very hospitable and friendly.

Cons: The seating in economy class is abysmal. The seats are extremely small and the rows are to close together. There is no leg room. The seat cushioning is almost nonexistent. It's like sitting and leaning back on a board. On this last trip I had a window seat. I'm 5'4" and 115 lbs.

Pros: They charged me so much for extra luggage even I prepaid online for extra luggage prior to getting to airport. Yet the ticket counter lady made me pay an additional fee and all together I ended paying more for extra bags fee than the ticket itself! both Virgin and JetStar are VERY stingy on extra luggage fees. I came from the US to Australia and traveled domestically while there with all the luggage that I brought from the US. So I had to pay so much in fees when my trip was already so expensive! It makes me reconsider wanting to travel again anywhere anytime soon, so discouraging! Also they make me take stuff out of my big suitcase and transfer to my carry on, in front of everyone at the ticket counter I had to open my suitcase and transfer some stuff so the weight is under a certain weight. Still they charged me for extra luggage. I came international on Qantas from USA to Australia, so all the domestic locations I went to I was charged

Pros: Virgin Australia is the best! From the boarding crew to in flight service, everything was above and beyond.

Cons: Everything was perfect.

Pros: Crew were good but looks like they forgot to serve snacks for few of us at the back, otherwise service was good.

Cons: Put more attention to customers.

Cons: Need better food.

Pros: The service, comfort. Flight was 20 minutes early, our luggage came out quickly. This was the first flight for us on the dream airline in business. It was fantastic.

Cons: Nothing

Pros: Crew was great, I lucked out and got a whole row to myself and the entertainment was awesome.

Cons: The food was just ok.

Cons: The dim sums could be changed for something else.

Pros: Nothing!

Cons: I was booked on flight QF 74 from San Francisco, connecting in Sydney (3 hour connection) to Queenstown, New Zealand. When I went to check in I was told that I needed a transit visa for Australia because of my Indian Passport. When I booked the flight back in September, it was not a requirement to have a transit Visa. I was told by the Qantas supervisor that this was a new requirement as of October for Indian and Chinese passport holders even with brief connections. 9 people were in a similar situation the day before and denied boarding. I understand that things change, but I am very disappointed in the service provided to me. Of course, they could not help me get an evisa for Australia, but they were not even willing to help me search for it rebook a Qantas flight connecting in a different city/country. They did not even connect me with online reservations directly to quickly do something to be able to continue on my journey. They only gave me a phone number to call and sent me away. I tried the number and was on hold for almost an hour. Luckily, my friends were on a different flight on Air New Zealand that had seats leaving in 2 hours, and I almost missed that waiting to talk to someone from Qantas. I booked a ticket with Air New Zealand (by talking to their checkin agent, who was able to connect me directly with a reservations agent via a direct line, which was something I was hoping Qantas would help me with at a bare minimum) and I was able to purchase a ticket for that Air NZ flight and continue on. I’m VERY disappointed in the way that I was treated and not provided with assistance in a timely manner. I would have almost missed that flight and have to miss out on pre-arranged travel plans losing out on an additional $2000 in tour / accommodation bookings.

Pros: the noodle snack and food was good

Cons: more leg room would be nice on a long flight

Cons: The crew should be more kind.

Pros: Service and food.

Pros: Everything was on time and the food and service was good.

Pros: Departed on time and arrived on time.

Cons: Fine as is.

Pros: Seats recline far, great for sleeping. Crew members very helpful and cheery. Food was surprisingly good.

Cons: There was no option through Kayak to choose a meal option, but the standard meals were ok so wasnt the end of the world.

Pros: At the check-in counter, Alieta was extremely helpful and went out of her way to assist me with a mistake on my travel visa. The flight attendant crew was superb, attentive, and friendly.

Cons: The flight was delayed for almost two hours.

Pros: The seats are comfortable. I was fortunate to have a gap in the middle seat. On my flight there was a delay due to a person needing to disembark before the flight took off. The flight dealt with the person inconsiderately and explained to everyone the reason for the delay.

Cons: Nothing. The flight was efficiently run and seats comfortable.

Pros: I cannot say enough good things especially about the Air New Zealand staff on this flight, they were truly amazing, went above and beyond to help me and others. They were personable & caring! The seat was comfortable and the dinner was the best tasting airline food I have eaten in years. Happy!

Cons: I’m really not sure.

Pros: The seat was super uncomfortable and they switched out flights 3 times so the layovers were extremely long.

Cons: Not switching our flights three times and not accommodating us like we had originally paid for.

Pros: Lovely, friendly crew!

Cons: No seat selection available on line, so stuffed in the back. No place for luggage. No soft drinks on flight. Mexican chips??? What’s that about?

Pros: Crew were excellent

Cons: The entertainment screen was hard to interact with.

Pros: Food and movies

Cons: Boarding time

Cons: Qantas always gives great service

Pros: Aircraft and crew service was excellent. Seats were not too comfortable

Cons: More leg room would have been nice for 14+ hours flight

Pros: Crew were ver friendly

Cons: Late departure?

Pros: Flight attendants were friendly and responsive.

Cons: 1. Better seats than mine flew empty, while I sat wedged in a full row, behind a wailing infant and ahead of a kicking toddler. 2. The meal choice was between a rice bowl and a salad, both served bereft of any sides, bread, or dessert. 3. We were late again, although not so badly as last time.

Pros: Crew was amazing

Cons: Nothing, great flight

Pros: The crew were excellent. Seating was comfortable.

Cons: Nothing.

Pros: No problem apart from left a tad late

Cons: Na

Pros: Flight attendants were friendly and responsive.

Cons: 1. Better seats than mine flew empty, while I sat wedged in a full row, behind a wailing infant and ahead of a kicking toddler. 2. The meal choice was between a rice bowl and a salad, both served bereft of any sides, bread, or dessert. 3. We were late again, although not so badly as last time.

Pros: Virgin Australia is the best! From the boarding crew to in flight service, everything was above and beyond.

Cons: Everything was perfect.

Pros: Fabulous. Flawless smooth transition. Great help in the airport of getting to my ext flight that was not connecting. Good experience with in flight entertainment on your own phone. Nice airline.

Pros: Lovely, friendly crew!

Cons: No seat selection available on line, so stuffed in the back. No place for luggage. No soft drinks on flight. Mexican chips??? What’s that about?

Cons: One traveler was hit by car and injured prior to the trip. Could not get a refund from the airline.

Pros: Crew were fantastic

Cons: Entertainment choices

Pros: The crew was wonderful, very hospitable and friendly.

Cons: The seating in economy class is abysmal. The seats are extremely small and the rows are to close together. There is no leg room. The seat cushioning is almost nonexistent. It's like sitting and leaning back on a board. On this last trip I had a window seat. I'm 5'4" and 115 lbs.

Pros: Safe trip

Cons: Better food and choice of drinks

Pros: Excellent service

Pros: Boarding and flight time

Cons: Lounges were dirty

Pros: Super quick boarding

Cons: Lounge in melb was dirty, food average. Lounge in Adelaide was over packed - couldn't get a seat

Pros: Staff friendly and helpful

Cons: My seat 57E could not be adjusted but half way through the flight was given another seat and managed to get some sleep. In our experience Air New Zealand is tops.

Cons: Had to cancel trip because a passenger was hit by a car one week before the trip. Refused a refund by the airline.

Pros: Good quick flight

Cons: N/A

Pros: Sat in business class pods. Best flights we’ve ever taken !

Cons: Nothing

Pros: Crew was friendly!

Cons: Seats not too comfortable but okay. Crew checking the boarding pass if you are already on board is a nuisance!

Pros: Excellent service

Pros: Seat spacing decent by comparison to other carriers. Good drink selection. Offered regularly.

Cons: Snack was good but small for a 4 hour flight. Pleat of drinks offered.

Pros: Fabulous. Flawless smooth transition. Great help in the airport of getting to my ext flight that was not connecting. Good experience with in flight entertainment on your own phone. Nice airline.

Pros: Baggage allowance is good and cause of choice this airline but bad staff specially the check in

Cons: I hate the ground crew.. with bad behavior and uncooperative- plane no entertainment.. you must used app with your telephone

Cons: Flight was delayed an hour and boarding was slow due to only using one aircraft door.

Pros: Fabulous. Flawless smooth transition. Great help in the airport of getting to my ext flight that was not connecting. Good experience with in flight entertainment on your own phone. Nice airline.

Pros: Crew was friendly and helpful

Cons: Food wasn’t the best... no water bottles provided... chronically thirsty on that flight.

Pros: The seats are comfortable enough even in the economy class. The crew is attentive. Entertainment is great, lots of movies and music.

Pros: The airline and staff appear to be friendly and efficient

Cons: Seating in economy is tight. You really cannot move without annoying the passengers on either side. This also makes eating difficult.

Pros: crew were fantastic. stewardess called Stacy was wonderful; had to time to chat and sort out my diet problem (gluten free) in time for the return flight. i've flow on a variety of airlines over the years and, frankly, ANZ is by far the best for friendliness, efficiency and understanding. Big Thanks

Cons: Nothing

Pros: Can’t remember

Cons: Food selection specially for vegetarian

Pros: The food was very good and It felt spacious for economy class.

Cons: The flight attendants on Virgin seemed very crabby. It would of been nice for them to smile once in a while and give eye contact.

Pros: Seat material (leather) and cushion was comfortable.

Cons: No leg room, my knees were pressed into the back of the seat in front, which became very painful. No wriggle room without disturbing person alongside. A ridiculous "snack". What happened to biscuits and cheese? Not trendy any longer i presume. Even Qantas serve that! No wine. Again, ridiculous. Condescending stewards, if that's what you are supposed to call them these "woke" days.

Cons: Food was not good and was insufficient.

Pros: Crew ans eat was both good

Cons: on time flight, food selection

Cons: Very nice services

Pros: Kind staff, long flight but the attendant were super kind

Pros: Crew were great!

Cons: It was the shortest flight of my itinerary. My last flight home. We sat on the plane for nearly 45 minutes before take off and it was late getting home. Totally ridiculous. Every flight in and out of Eugene is ridiculous like that

Pros: Crew was friendly and helpful

Cons: Food wasn’t the best... no water bottles provided... chronically thirsty on that flight.

Pros: Fabulous. Flawless smooth transition. Great help in the airport of getting to my ext flight that was not connecting. Good experience with in flight entertainment on your own phone. Nice airline.

Pros: Boarding and disembarking were very smooth, and our bags were ready for collection very quickly.

Cons: I'm disappointed that Virgin doesn't include more food on their flights anymore, especially as this flight was over lunch time.

Pros: Crew was amazing

Cons: Nothing, great flight

Pros: I cannot say enough good things especially about the Air New Zealand staff on this flight, they were truly amazing, went above and beyond to help me and others. They were personable & caring! The seat was comfortable and the dinner was the best tasting airline food I have eaten in years. Happy!

Cons: I’m really not sure.

Cons: I couldn’t get the seat to recline.

Pros: Entertainment options. Communications from captain. Dimming of cabin lights.

Cons: Delays on both ends, including a substantial delay waiting for an open gate. Food was poor. Flight attendants were occasionally impolite.

Pros: Lovely, friendly crew!

Cons: No seat selection available on line, so stuffed in the back. No place for luggage. No soft drinks on flight. Mexican chips??? What’s that about?