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Toronto car hire information
| Pick-up location | Toronto |
|---|---|
| Car types | 4x4, Commercial, Compact, Economy, Full-size, Intermediate, Luxury, People mover, Premium, Standard, Van |
| Rental locations | 152 |
| Airport locations | 39 |
| Popular agencies | Hertz, Ace, Avis, National, Budget |
Cheap Car Hire in Toronto
| Economy | $44/day |
| Compact | $77/day |
| Intermediate | $54/day |
| Standard | $78/day |
| Full-size | $64/day |
| 4x4 | $76/day |
| People mover | $88/day |
| Premium | $123/day |
| Luxury | $99/day |
| Commercial | $123/day |
| Van | $157/day |
Best prices found by KAYAK users in the past 24 hours.
Toronto car hire reviews and directory
Rated no. 1
Enterprise
Best rated
8.1 Excellent (231 reviews)
36 locations in Toronto
╳
Enterprise reviews
Car hire locations
Enterprise
Locations in Toronto
115 Strachan Avenue
+1 416 504 8901
121 Laird Dr
+1 416 425 3777
141 Toryork Dr
+1 416 745 0443
161 Bay St Unite C80
+1 416 504 1900
163 Carlingview Dr
+1 416 675 0728
1800 Sheppard Ave E
+1 416 491 9065
1880 Eglinton Ave, E #35
+1 416 750 9206
1900 Victoria Park
+1 416 425 8946
2 Bloor St E Unit C60
+1 416 413 0749
200 Front St W
+1 416 751 1342
2005 Eglinton Avenue East
+1 416 750 3712
2116 Lawrence Ave East
+1 416 755 5010
2512 Yonge Street
+1 416 484 7300
2610 Weston Rd
+1 416 244 9276
2835 Dufferin Street
+1 416 787 2636
3100 Bloor Street West
+1 416 201 8656
3131 Danforth Avenue
+1 416 690 1662
32 Eastern Avenue
+1 416 601 1323
3250 Dufferin St, Unit 4c
+1 416 782 0296
3426 Sheppard Ave. E
+1 416 490 9991
3441 Dundas St. West
+1 416 766 1307
395 Rexdale Blvd.
+1 416 740 3004
4 Eireann Quay
+1 416 208 5036
4304 Kingston Road
+1 416 283 1211
4687 Yonge St
+1 416 227 0754
4700 Dufferin St Unit 4
+1 416 633 2211
4932 Sheppard Ave.
+1 416 299 0096
5150 Yonge Street
+1 416 225 3521
5553 Dundas St W
+1 416 237 0557
562 Kipling Avenue Suite #4
+1 416 252 0123
65 Regent Park Blvd Un6
+1 416 601 1323
7200 Yonge St
+1 905 882 0400
77 Gerrard St W
+1 416 599 1375
9300 Airport Rd
+1 289 639 5666
947 Dovercourt Rd.
+1 416 536 6488
999 Danforth Ave
+1 647 475 6249
- 8.1
- 8.2
- 8.2
- 8.0
- 7.9
Recent reviews
8.8 Excellent
27 Oct 2016
Cons: Got the SUV with almost no gas on the tank.
Was told about it though and told that I could return it empty.
But returning empty requires calculation. Not good service to say to a client - "you have to either wait 20 minutes or get it empty".
9.6 Excellent
9 Aug 2017
Great Rental
Pros: Good location downtown. Easy to get to highways.
Staff were friendly.
Everything was automated. Staff walk around the car with you with an ipad to check damage.
Fuel option was cheap, same as at the pump. Car was full though so I returned it full.
Cons: Lot is pretty tight.
10.0 Excellent
8 Jun 2019
Pros: Easy pickup and dropoff and very professional and attentive staff
10.0 Excellent
8 Apr 2019
Pros: Garry Biyani couldn’t have been more helpful.He treated me as though I was his favourite childhood friend that he hadn’t seen in years.The car I reserved wasn’t available but Garry gave me a good deal on a smaller car.
Im renting from them this week due to the exceptional level of customer service
6.0 Good
14 Jul 2019
Cons: Had to wait more than an hour after reservation time because they had no vehicles. It wasn’t properly cleaned. And only had 1/4 tank of gas.
10.0 Excellent
28 Aug 2017
Kayak made searching very easy
Pros: Great vehicle and service. No surprises. Easy to plan with Kayak
2.0 Mediocre
30 Oct 2018
Unmentioned fees
Pros: Friendly staff
Cons: Was never mentioned all the extra fees that was going to be charged on top of the “receipt” they emailed me. The email states $60 something then when I return the car, I get charged an extra $190.
Would have been nice to know ahead of time and not after.
5.6 Okay
1 Feb 2019
Pros: It was affordable
Cons: The car had all-season tyres in "the dead of winter" and was sliding all over the road. I was told that there was no alternative.
10.0 Excellent
13 Aug 2016
Efficient
Pros: Quick , respectful, customer friendly.
7.6 Good
22 May 2019
Pros: very friendly staff, quick assstance, use of Ipad help the team to assist you while finishing quickly the transaction
Cons: more choice for the car rental choosen. Better pricing,
From $45/day
Rated no. 2
Hertz
Cheapest deal
Most popular
6.7 Good (232 reviews)
7 locations in Toronto
╳
Hertz reviews
Car hire locations
Hertz
Locations in Toronto
161 Bay Street
+1 416 364 2080
2 Eireann Quay
+1 416 203 0386
20 Bloor St. East
+1 416 961 3320
2507 Eglinton Ave East
+1 416 261 4234
3200 Dufferin St. U-16b
+1 416 256 7311
7545 Yonge Street
+1 905 707 0522
Toronto Amf
+1 416 674 2020
- 6.2
- 7.4
- 7.3
- 6.3
- 6.4
Recent reviews
8.0 Excellent
24 Sep 2018
Pros: Great price. Helpful staff. Clean car. Ready to go. No trouble, no glitches, no BS.
Cons: Location was a little out of the way but that’s probably why the price was so great. So, take the good with the bad...
8.8 Excellent
10 Sep 2016
Excellent Service but Downtown Return is Difficult
Pros: The service is good, car is well kept and clean. No issue at all.
Cons: Downtown return is a little tricky especiallly during the peak hours. Overall experience is not bad.
7.6 Good
27 Jun 2018
Pros: new car
Cons: close too early
10.0 Excellent
13 Aug 2019
Pros: yes
10.0 Excellent
8 May 2017
better then good
Pros: fast, car better then expected, good price
Cons: didnt find
5.6 Okay
8 Jun 2017
Cons: Hertz' s counter didn't know the details I made at Kayak. Despite I showed the booking details, the guy at the counter didn't care and kept telling me I didn't have any insurance which I actually had Zurich covered which I booked thru kayak.
I think kayak needs to communicates with its vendors and synchronized
10.0 Excellent
28 Jun 2017
Pros: Excellent vehicle
Cons: Nothing
8.8 Excellent
7 Jul 2017
Chrysler Pacifica
Pros: Car was excellent for the long road-trip from Toronto - to Indiana and Michigan. Loads of room for family of five with all the gadgets on board that would be needed. Fuel economy good for such a large vehicle. Pick up was easy even if tried to sell additional insurance (which I know is their job)
Cons: Taxes!!! Nothing I can do about it, but the additional charges add up to almost CAD300
5.2 Okay
26 Jul 2017
Cons: long line and somewhat inefficient at airport and smelled smoke from previous driver
3.6 Mediocre
17 Oct 2017
Extremely irresponsible people when picking up and returning the car i
Pros: Please look at the better service other companies give
Cons: Took a long time to find the person responsible to habd over the car. Also the car came with 20 minuets dekay.
And when returning I spent a lot os time finding the person to give the car to him and yet he was so rude person.
╳
Dollar reviews
Car hire locations
Dollar
Locations in Toronto
1245 Danforth Ave
+1 416 686 4112
140 Carlton St
+1 416 921 1346
1871 O'conner Dr
+1 416 755 5400
191 Parliament St
+1 416 868 0350
330 Front Street West
+1 416 593 5604
398 Steeles Avenue West
+1 866 434 2226
Rental Car Return
+1 800 800 4000
- 7.5
- 7.6
- 7.9
- 7.5
- 7.7
Recent reviews
7.2 Good
15 Oct 2017
Pros: The car
Cons: The service
8.8 Excellent
7 Jul 2017
Convenient Location for Church & Wellesley
Pros: Friendly staff. The office was not obvious at first. It doesn't have the look of a typical rent-a-car location. But, it is also not as busy as a typical location. The car was new and clean. Also, the gas tank was full (I really hate it when they tell you to bring it back at some level less than full.)
Cons: The pick-up process was slow.
2.0 Mediocre
4 Sep 2017
Wrong Dates Booked
Pros: The man at the reception desk was lovely and polite.
Cons: I showed up and my booking had been scheduled for the wrong dates and had already begun and finished before I arrived for pickup! I didn't receive a call or anything about the mistake. I had to find a last minute car rental from a different company across the city and it was very stressful.
10.0 Excellent
19 Jan 2018
Pros: Great service
7.6 Good
18 Aug 2016
ok for lowest price
Pros: Quick process, quick pickup and drop off
Final invoice presented at drop off
Cons: Car had some crumbs left around
Car was also loud, maybe normal for VW
10.0 Excellent
18 Oct 2016
Pros: Amazing service esp when I returned the car - fast and efficient and very nice. I also loved my car rental - fast,zippy and easy to drive
10.0 Excellent
18 Oct 2016
Great Staff
Pros: 1- I needed a bigger car than what I had booked originally, but the upgrade rate was very reasonable.
2- I was late for two hours on return due to heavy traffic. They didn't charge me any extras.
Very efficient, friendly, and helpful staff.
10.0 Excellent
5 Dec 2016
Pros: smooth, no upselling pressure at all
8.8 Excellent
28 Dec 2016
Cons: I would like to be able to pay toll fees myself online. Not need to go through dollar.
10.0 Excellent
29 Jan 2017
Good price and nice car
Pros: The Dollar rental office at Toronto Pearson was shabby and awful, and has been that way for some time. Sad to see the company does not care about the appearance of their office for their own staff and customers. However their customer service is great and I'd recommend them.
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Budget reviews
Car hire locations
Budget
Locations in Toronto
1474 Victoria Park Avenue
+1 416 751 6226
161 Bay Street
+1 416 364 7104
161a Bay Street
+1 416 777 1618
2180 Yonge Street 3rd Floor
+1 416 487 3471
2401 Dundas Street West
+1 416 533 4126
271 Front Street East
+1 416 363 0985
2746 Yonge Street
+1 416 487 1511
3320 Dufferin Street
+1 416 787 1224
333 College Street
+1 416 963 9496
40 Blue Jays Way
+1 416 977 6848
626 Dixon Road
+1 416 249 8335
80 Bloor Street East
+1 416 928 1205
9300 Airport Rd
+1 905 679 3233
- 7.1
- 7.9
- 7.9
- 6.3
- 6.9
Recent reviews
5.0 Okay
2 Mar 2017
Ended up not using Kayak
Pros: The price comparison
Cons: It was way too complicated to book through you. I ended up booking directly with Budget and had a very good experience.
10.0 Excellent
3 Apr 2017
Excellent
Pros: I liked all of it: attention, location, vehicle, price
Cons: nothing
9.6 Excellent
19 May 2017
Pros: The gentlemen who helped us were great - especially the individual who was in the garage and went over the car with us when we picked up.
Cons: Pick up location was a bit difficult to find and not very well marked.
5.6 Okay
26 Jun 2017
Staff at Budget was not helpful and very very nice.
Pros: Location of pick up/drop off
Cons: The customer service agent was not very nice or helpful at Budget.
We asked him to put a secondary driver to the account, which he did initially. However, halfway through I asked him if there was a charge associated with this. Once we figured out there was, we asked if we could switch the drivers and eliminate the second. He was clearly unhappy with our ask responding with "Well...I already did it..." The silence that followed after that indicated he wasn't willing to change the drivers so we just left it as is. Additionally, we asked what the fee was for after-hour return. He said that we would be charged another day but when we asked how much that would be, he never answered.
The car and other staff was fine, but his attitude really did put a damper at the start of the trip.
5.6 Okay
7 Apr 2018
Cons: The dropoff location did not match the address. The telephone number for the location was nowhere to be found. I was able to call another Budget location who were able to give me directions where to drop off the car.
10.0 Excellent
17 Jul 2018
Pros: Very clean car and in good condition. Great service.
2.0 Mediocre
13 Aug 2019
Pros: nothing. My children and I traveled for hours trying to find a solution. After being exhausted from flying across the Atlantic.
Cons: Honoring my contract price for starters. Everyone had a different time for the store to close. If I wanted it the next day you wanted to double the price. Fortunately there was a real person at the Alamo at the airport, and she matched the rate for the same period of time. And even upgraded the car.
3.6 Mediocre
10 Jan 2016
Ran out of cars even though we booked ahead of tim
Cons: They ran out of cars and we had to wait over 1 hour to pick up a car at the site.
7.2 Good
7 Jun 2016
Cons: Hard to find the pick up and drop off locations. Better so age?
4.4 Okay
28 May 2016
Turkish bazar
Cons: They pressured us to pay more for a car than what was reserved and what the on line price was
╳
National reviews
Car hire locations
National
Locations in Toronto
2 Bloor St E Unit C60
+1 416 413 0749
200 Wellington St W
+1 416 364 4191
4 Eireann Quay
+1 416 208 5036
9300 Airport Rd
+1 905 679 0066
- 8.4
- 8.0
- 8.8
- 8.8
- 8.8
Recent reviews
10.0 Excellent
18 Nov 2016
Car rental
Pros: Exceptional service at the counter! Extra long hours. Great selection of current vehicles.
Cons: N/A
8.8 Excellent
26 Jun 2017
Pros: Car was comfortable.
Cons: Smelled like an ashtray.
10.0 Excellent
14 Jul 2019
Pros: All service
Cons: Nothing, all excellent
4.0 Okay
9 Aug 2016
The price I was charged is almost double than the
Pros: The car only!
Cons: I asked to pick up the car at the airport and the agency claimed that the pick up should be in the city otherwise the price will be increased!
In addition the original price was not including insurance which cost me eventually around 500 CAD!
So instead Of 780USD I Was charged 1800CAD!
Read between the lines and verify everything 10 times before you book your car!
10.0 Excellent
19 Oct 2018
Easy and fast rental and great car upgrade
Pros: Quick service, friendly staff, great new cars, and affordable
Cons: Location was very hard to find. Some information where to go would help a lot
╳
Alamo reviews
Car hire locations
Alamo
Locations in Toronto
161 Bay St Unite C80
+1 416 504 1900
200 Wellington St W
+1 416 364 4191
- 7.4
- 8.2
- 7.8
- 6.8
- 7.5
Recent reviews
2.0 Mediocre
29 Oct 2017
Cancelled my booking, gave me lower class car at the higher rate
Pros: Best part was when it ended.
Cons: The dealer cancelled my booking without making any attempt to contact me. When i arrived, no one was in the office. The dealer revived the booking but gave me a lower class car at the higher rate, saying he had no other cars. The corolla was filthy inside with food stains. The drop off destination on the website apparently didn't exist any more so i had to deliver across town at additional cost and effort (Had to keep the car overnight). I later discovered this to be a lie, with the drop off across the street to my accommodation.
10.0 Excellent
17 May 2019
Pros: The staff were very friendly and helpful. There was no fuss, just signed for the pick up and away we went.
10.0 Excellent
2 Nov 2015
Affordable, easy, and friendly people!
Pros: The rental was cheap. Going across international borders & dropping off in a different city was easy. And the customer service was great--very friendly, informative, and helpful.
Cons: The only thing was that the office was hard to find. Maybe better signage or more thorough directions on Kayak's website?
10.0 Excellent
6 Dec 2015
highly recommended
Pros: Very kind, really nice car.
good description of the information.
just perfect
Cons: why do you ask me, they were just perfect!
10.0 Excellent
2 Jul 2016
Excellent customer service!
Pros: They were very helpful! Excellent check in! Thanks
10.0 Excellent
19 Oct 2016
Flawless Cross Border Rental
Pros: I rented from Alamo, but picked up from their share partner National in Toronto city. I was hesitant about renting a car and crossing the border into the USA but the whole trip was flawless. I returned the car to Buffalo without any problems.
Cons: Since there were no US vehicles, I drove a Nissan Sentra with Ontario plates. You need to be aware that Canadian cars don't use the imperial system, everything is in metrics. So when Google says 'drive for 14 miles', you do have to make some calculations.
10.0 Excellent
6 Jun 2017
Pros: Alamo is reliable and they don't rob their customers. Alamo is great throughout the country.
2.0 Mediocre
21 Jul 2017
Appalling experience
Cons: The rental agent was rude, disrespectful and had a chip on his shoulder. I would never rent with Alamo or any of its affiliate companies again. The agent tore up our rental agreement and would not even allow us to take our booked rental car because we arrived over 3 hours after our scheduled pick up time (despite the fact that the car was available and no one else had tried to book it). He was on a power trip and was more concerned with being right than offering customer service. Just appalling.
9.6 Excellent
5 Oct 2017
Pros: Again, employees were very helpful.
Cons: Drop off location not well marked so that it was difficult to find, even with exact directions.
8.0 Excellent
4 Nov 2017
Stressful after-hours drop off - poor signage in underground garage
Cons: My pick up location in Montreal was unable to give me specific information about the Toronto after hours drop off, but said it would be straightforward. That was not my experience. The drop off at 200 Wellington West was poorly marked. The signage disappeared suddenly and I had a lot of difficulty figuring out where to leave the car.
I kept circling the garage in my car but was unable to find anything. Finally, I parked and walked around all of P2 to find the spot. As a single woman by myself, walking around P2 at night felt very unsafe. When I found the spot for Alamo renters, I was then confused about the key drop off. The only key drop off box in the area was labelled National and Alamo was not mentioned. Again, I walked around the underground garage to find it. I finally figured out that I was meant to leave the key for my Alamo rental in the National drop off box. I recommend that the signage for after hours drop offs be improved.
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Avis reviews
Car hire locations
Avis
Locations in Toronto
1277 Caledonia Road
+1 416 987 0718
1345 Lawrence Avenue East
+1 416 441 1818
1474 Victoria Park Avenue
+1 647 484 1400
1537 Avenue Road
+1 416 256 2689
161 Bay St Unit 140 BCE (Concourse Lvl)
+1 416 777 2847
161A Bay Street
+1 416 777 1618
1910 Yonge Street (at Davisville Ave)
+1 416 932 2847
2190 Yonge Street
+1 416 487 3471
2746 Yonge Street
+1 416 487 1511
3193 Dundas Street West
+1 416 763 2847
3320 Dufferin Street
+1 416 256 9060
333 College Street
+1 647 255 2847
40 Blue Jays Way
+1 416 506 0872
4240 Sheppard Avenue East
+1 416 754 2847
5481 Dundas Street West
+1 416 233 2847
62 Sheppard Avenue West
+1 416 225 2847
626 Dixon Road
+1 647 777 2847
80 Bloor Street East (Concourse Lvl)
+1 416 964 2051
- 6.8
- 7.2
- 7.8
- 6.8
- 6.8
Recent reviews
10.0 Excellent
11 Apr 2019
Pros: The gentleman I dealt with was so kind and friendly. He also had the car running, seat heaters and steering wheel heaters on when I went out, so it was really enjoyable getting into and yaing the rental.
Cons: Nothing. It was an enjoyable experience.
8.8 Excellent
29 Nov 2016
Pros: Clean car, nice upgrade
Drop off charge was usurious
4.4 Okay
23 Mar 2017
Long wait!
Pros: Guy was very amenable, and apologetic.
Cons: Vehicle was out when I arrived, two hours after my pick up time! They gave it to someone else and I had to wait over 30 minutes.
Car had clearly been smoked in regularly, and I couldn't see through the film inside the windscreen driving into the sun. Very dangerous!!
6.0 Good
4 Apr 2018
Extra Payment for Gas
Pros: The guy at the front office guy was helpful considering the lack of cars at the location. Tried to be as helpful as possible.
Cons: Gas wasn't full despite being marked "full" on the contract. Unfortunately i noticed only after i left from the rental place. a rip-off of close to 20 bucks. No-one checked before handing me the keys.
This after waiting for almost an hour for the car
9.6 Excellent
16 Sep 2019
Pros: They allowed me to drop off at another location in the city free of charge. This was a real bonus and super convenient.
6.0 Good
18 Jun 2017
Misguided ad rental
Pros: Quick registration, convenient pick-up and drop location
Cons: Rented a Chevrolet Impala online on 17 May for a ride on June 18 for USD 57.64. Ended up paying USD 84.16 for a Nissan Altima, with the minimum insurance option and all other relevant Canadian taxes and fees.
The Car Rentals page that Kayak directed me to, never gave the full picture of my options.
One should be made full aeare of his optios before engaging in a contract. Just showing the tip of the iceberg and misleading customers is simply not fair...
8.4 Excellent
4 Feb 2016
Pros: Avis an budget agents in Toronto were very helpful to us in planning directions
9.6 Excellent
12 Feb 2018
Pros: Dude working there was really friendly, and the whole process picking up and dropping off the car was quick and easy.
Cons: Car wasn't immaculate, but it's been snowing like crazy and they don't seem to have an indoor space to clean it up, so there's not much to complain about really.
6.0 Good
6 May 2019
Pros: I've dealt with the guy working the counter in the past. It's always quick and friendly.
Cons: I ordered an intermediate car and ended up with an SUV which caused fuel costs to be higher than anticipated. I had to sign a form indicating I wouldn't smoke in the vehicle, but someone had obviously smoked in it previously and it stank.
2.0 Mediocre
27 Feb 2019
Pros: The rental was cancelled because when I got there the agent produced an invoice for well over $200, including a $50 surcharge for dropping off the car at a different location, which was already supposed to be included in the original booking
Cons: The cost of rental should exactly match the quoted rate, which was far far different. I subsequently booked through Expedia and went to Hertz, whose quotation was within $2.00 of the final invoice.
╳
Thrifty reviews
Car hire locations
Thrifty
Locations in Toronto
1108 Bay St
+1 416 515 0366
1245 Danforth Ave
+1 416 686 4112
140 Carlton St
+1 416 515 7700
191 Parliament St
+1 416 868 0350
330 Front Street West
+1 416 593 5604
398 Steeles Ave West
+1 416 223 6692
4142 Sheppard Ave East
+1 416 291 9761
Rental Car Return
+1 888 400 8877
- 5.5
- 6.4
- 6.1
- 5.3
- 6.0
Recent reviews
10.0 Excellent
5 Feb 2018
Friendly and convient
Pros: Very friendly staff. Super easy, super quick; I was in and out. The car was good too.
2.0 Mediocre
26 Jun 2017
Cons: Bad customer service with staff continually talking amomgst themselves whilst serving you. Lack of car options with almost all cars being unavailable despite my reservation.
2.0 Mediocre
26 Jul 2017
The location was closet!
Cons: You reserved me a car at a time when that location was already closet! I got there and walked out without a car!
4.4 Okay
30 Oct 2017
Never use this location
Cons: Rude and lazy staff. Straight up lied to my face about how much they were charging, they expected that I would not look at the bill before I signed it. Shocking behaviour! Never use this location.
7.2 Good
23 Jan 2018
Pros: Check-in process is fast and once you know where to go to get the car getting the vehicle isn't too bad.
Cons: Been to this rental locations 3 times when I've had to wait 10-15 minutes for the rental agent because they are downstairs in the garage or getting lunch. There is literally 1 agent working the office, so there are often waiting periods, and there isn't anyone downstairs in the lot to help with pick-up and drop-off down there, including pointing out any potential scratches or damage that there may be to any vehicle. I would advise any rental office have at very least 2 staff minimum, so customers aren't waiting for 1 staff to run up and down between office and parking garage.
10.0 Excellent
5 Feb 2018
Pros: Vehicle was clean. Attendant was very nice. Easy pick up and drop off.
5.2 Okay
23 Apr 2018
Excellent price..but poor service
Pros: The value for your money was excellent
Cons: The counter guy was slow.
Failed to give me a car with his notes with a full tank..made me miss by appointment with exchange of a car.
Very unhappy about his attitude and how he handled the situation.
The car was really not my choice but because i was running late I had to go.
2.0 Mediocre
22 Jun 2018
Arrived to find Thrifty had cancelled my reservation without notice
Cons: Even though I made a reservation for a car and had a confirmation number, when I arrived (on time) to pick up the car I was told by the attendant that he had cancelled my reservation because he didn’t have enough cars. I explained that the reason for a reservation was to ensure a car was available, but he just blamed the situation on the online reservation system. I asked why he didn’t contact me to tell me the reservation had been cancelled, but the response again was to blame the online reservation system. There was no offer to find me a car at another Thrify location. Very disappointed in Thrifty. They’ve lost a future customer.
10.0 Excellent
7 Jul 2018
Best service!
Pros: I really really enjoy this location. Staff is very nice and polite, never had any issues with the rental or staff. Also very reasonably priced. I recommend 100%
2.0 Mediocre
10 Jul 2018
Poor customer service culture.
Pros: Nothing to be mentioned.
Cons: The car was not aveilable at the pick up location. Luckily an uexpected return occurred and we got that car in some waiting time. Car was not clean properly on the driver’s floor.
We got a contract to drop the car at 7 pm in downtown Montreal on Sunday but the office was closed. No sign and or posted info about how we can release the car. So we where forced to keep the car one more night on our expense and risk. Next day we delivered the car in the morning and experience very aggressive atitudine on behalf of Thrifty’s customer services agent.
╳
Payless reviews
Car hire locations
Payless
Locations in Toronto
33 Carlson Court
+1 416 863 8444
- 5.5
- 6.0
- 5.8
- 4.8
- 6.2
Recent reviews
5.2 Okay
27 Jul 2017
Cons: Tried to charge me a drop off fee of $20 extra dollars because the counter was closed when I needed to drop off for my flight!!??
Hidden fees.
5.6 Okay
13 Jun 2018
Cons: Not easy to find where Payless is picking up customer to bring us to the car.
Car outside not clean at all (due to rain...), inside not good too.
Not full tanked but we gave back with the same level without any problem.
We had to wait 45 min that Payless employee (he was allown in the office) drived us back direction airport.
Jacques
8.0 Excellent
10 Dec 2016
Pros: Staff was very friendly pick up and drop off was quick.
5.6 Okay
29 Apr 2017
Wouldn't let us rent
Pros: The cars were clean, the location was nice and well maintained, and although we didn't get a chance to get in the car, it appeared beautifully maintained and clean
Cons: Can't blame Payless themselves for this, but apparently you unfortunately need a credit card to rent any car here. I don't like credit and try to avoid that. It was very annoying having gone all the way to that hotel only to find we couldn't even rent, but as I said, this can't be blamed on the staff themselves as that's just policy.
10.0 Excellent
26 Jun 2017
Quick easy and professional
Pros: They always seem to give me a free upgrade. Although it usually cost me more in gas. My wife always enjoys the experience.
Cons: I honestly have no compliants.
10.0 Excellent
4 Jul 2017
Customer service
Pros: Great CS
2.0 Mediocre
26 Aug 2017
No car "system was bad"
Pros: Nothing
Cons: Got there and they told me there was no car avail for me... great...
5.6 Okay
10 Oct 2017
Pros: The price was right for the weekend. Shuttle was quick for my return trip.
Cons: Shuttle took a while at pick up. They seemed very disorganized at pick up and it took a long time for me to get my car and leave.
4.0 Okay
20 Jan 2018
Pros: Nice car, cheap price
Cons: They’re far away from the airport, wasted an hour till I got to their location, rarely answer their phone, and when the lady answered the phone, she gave me the worst directions ever on where to wait for their shuttle!
Will not do business with them anymore!
4.4 Okay
5 Mar 2018
Sexist sign in the office
Pros: the car
Cons: There was a sign hung on the wall reading, "A quiet man is a thinking man, and a quiet woman is usually mad."
its 2018. are these sexist stereotypes worth advertising INSIDE your business?
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Ace reviews
Car hire locations
Ace
Locations in Toronto
134 Jarvis
+1 416 864 0696
655 Dixon Rd
+1 416 249 5554
- 4.9
- 5.1
- 5.8
- 5.3
- 5.1
Recent reviews
5.6 Okay
9 Nov 2017
Too complicated
Pros: Car was clean, trip back to Billy Bishop was far better than trip from the airport.
Cons: It took forever for them to pick me up at the airport and the ride back to the rental place was also lengthy. The paperwork went on forever and required 2 forms of picture ID; I got the impression they thought I was trying to pull something over on them...
I asked for a local map, always provided to me at other chain rental agencies, but instead was directed to 'the gas station down the street, where I could purchase one'. A real class act; never again.
4.0 Okay
31 Jul 2017
Cons: rented a small car to save on gas. Was not even given the option, and forced to take a giant truck or a mini van. Poor planning on their part. Was basically told to bad.
2.0 Mediocre
8 Aug 2017
Hidden mandatory international insurance fee
Pros: New car
Cons: Whenever I rent a car I never use the hire the insurance because my credit card covers it, their"policy" says for international credit cards you nuts hire the insurance and I was surprised with a huge unplanned insurance fee. No 24 hours check out. Terrible staff
8.0 Excellent
28 Dec 2018
Cons: office is somewhat shabby and dirty
8.4 Excellent
30 Jan 2019
Pros: Easy pick up
Cons: Drop off was a long (not enough staff for lots of customers dropping on Monday morning)
2.0 Mediocre
6 May 2016
HORRIBLE COMPANY
Cons: Upon arrival the ACE office was unable to locate my reservation. After being transferred around with different representatives, they finally said my car reservation was CANCELLED. I ended up having to pay a lot more with another rent a card. I want compensation for this (for the extra money I spent and the time I wasted).
As someone who booked many trips with KAYAK, what can you do to help me out?
Thank you,
Evan
7.2 Good
4 Jul 2016
Discount Car customer service sucks
Cons: I made a repaid reservation online through Discount Car. However, they didn't have the model I reserved when I showed up. I was offered a cheaper model, but the customer service said they would get back to me in two or three days later about POTENTIALLY refunding part of my rental fee if I were to choose the cheaper model...
2.0 Mediocre
21 Feb 2017
HORRIBLE
Pros: Nothing
Cons: Everything car was dirty service was poor!
10.0 Excellent
9 Oct 2017
Really accomodating
Pros: Car drove great. People at discount agency were very accommodating.
2.0 Mediocre
11 Oct 2017
too bad to say
Pros: do not try to book with this suck rent service. Almost screw up our long weekend trip with our friends. No car without any notice before we went there for picking up car. Two more some bad situations with other customers when we pivking up our booking car. really bad experices and waste our more time and more money to go to unreliable small renting company to rent car.
Cons: do not try to book with this suck rent service. Almost screw up our long weekend trip with our friends. No car without any notice before we went there for picking up car. Two more some bad situations with other customers when we pivking up our booking car. really bad experices and waste our more time and more money to go to unreliable small renting company to rent car.
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Europcar reviews
Car hire locations
Europcar
Locations in Toronto
134 Jarvis Street
+1 416 864 0696
2345 YONGE ST. 2nd FLOOR
+1 416 489 4076
920 Yonge Street
+1 416 921 0476
Call 1 800 259 1638 For Shuttle To
+1 800 259 1638
- 3.5
- 3.5
- 3.0
- 2.8
- 3.5
Recent reviews
2.0 Mediocre
20 Jun 2018
Cons: You canceled my booking. The rental was with Dollar and Europcar as you mentioned. Overall, this cost me over 500 CAD extra.
6.4 Good
30 Dec 2017
Pros: The people there are excellent. Very helpful. Pickup was not good but drop off was good. Were told we had to take a train to pick up, also did not have the car I ordered and had to take a mid size when I booked a full size
2.0 Mediocre
17 Jun 2018
Worst place to rent
Pros: Nothing
Cons: They didn’t have my car. They said they transferred my order a couple of days I had to pick it up and they said the transfer did not get through. So I had no car. I had to call all the car rentals to find myself another vehicle. I will never rent from them!!
2.0 Mediocre
23 Jun 2018
Cancelled Car rental without notification
Pros: Nothing. Worst.
Cons: Landed in Toronto all the way from Edmonton. Went to discount car rental dealership by taxi( they supposed to provide suttle but they don’t) . Found that they canceled reservations without any reason. No notifications nothing( they rent car to different person on higher price). Rent a car for one week. Treat me very bad. No help nothing. Talk rudely (even it’s there fault). Spent 3 hours but no luck and no reason, no response. Need to rent a car from other company as everything was planned for my vacation. Ended with paying $500 instead of $130 for one week car rental plus waste my day for vacation plus all this hassle.
2.0 Mediocre
25 Jul 2018
Europcar is the biggest scam
Cons: I arrived and they offered to rent me the car I had booked for $551 for $2900. This company needs to be sued for fraud and misrepresentation. Their customer service was evil and at the same time they had no office in Toronto. They did not rent me a car in the end because I refused to pay 6x the original price.
2.4 Mediocre
7 Oct 2018
Bullied and Scammed
Pros: Nothing at all
Cons: Your Discount Car Rental location didn't have any cars, saying they had rented out 30 the day before and none came back. So I sat there with others for an hour being told "15 minutes till we take you to another location with cars"
Turns out the other location is a really poor rental company named Advance Car and Truck Rental (Google 2 star rating with reviews of customers being bullied) that just happens to have the cars we need..
I'm pretty sure they have an agreement going on between the two because its too convenient and this other place wouldn't survive without Discount dumping customers on them.
To sum it up, they told me to drop the car off whenever I wanted at Discount and they'd get it in the morning. My contract with them says I have it until 7:25am. They called me 4 times during dinner to threaten me to bring it back to their location by 11pm, or they will keep calling and start charging my credit. So not only did I miss Thanksgiving thanks to all of this, but now I'll have to dispute their "Upcharges" with my credit company.
And quite frankly, because of how this was all handled, I'm never going to book with your company again, and I'll never recommend anyone I know book with you either. Sorry to say, but these guys were so rude and threatening on the phone and in person(shoving me out of the way when I dropped off the car) that I'm completely turned off of going through your company.
2.0 Mediocre
8 Oct 2018
Never picked up
Pros: Called numerous times but the company was unavailable to pick up from the airport leaving stranded.
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Car hire locations
Discount Car & Truck Rentals
Locations in Toronto
134 Jarvis
2345 Yonge St
655 Dixon Road (At International Plaza Hotel)
+1 416 249 5800
730 Yonge Street Toronto
+1 416 921 0476
920 Yonge St #0
666 travellers who rented a car in Toronto gave the car agency they used an average rating of 7.2
Car hire locations in Toronto
Good to know
| Most popular agency | Hertz |
|---|---|
| Most popular car type | Intermediate |
| Average price | $64/day |
| Good deal | $45/day |
When to book a hire car in Toronto
Average daily price per month
Car hire prices as pick-up date approaches
-1 day
-2 days
Top tips for renting a car in Toronto
- Looking to rent a car during your time in Toronto? If you are landing at Toronto Pearson International Airport, you will find the hire car desks on Level 1 of both the Terminal 1 and Terminal 3 parking garages. For travelers flying into Billy Bishop Toronto City Airport, the Avis hire car desk is adjacent to the baggage claim area and the Enterprise counter is by the Eireann Quay parking lot.
- Drivers should keep their eyes open for both streetcars and buses in the downtown area, as both are commonplace. For buses, drivers must be aware that legally you have to yield to buses merging into traffic. As for streetcars, it is illegal to pass a stopped streetcar because you must yield to the passengers disembarking.
- Toronto, like many other large cities, suffers from daily bouts of rush hour. Typically, drivers can expect rush hour to last from 7 a.m. to 9 a.m. and from 3 p.m. to 8 p.m. The evening rush hour can be particularly congested for drivers leaving the downtown area, so it is highly advised to time your trip accordingly. Some of the main areas to avoid during rush hour include Highway 401 and Don Valley Parkway.
- Drivers new to Toronto should be aware that left turns are not allowed at many of the intersections in the downtown area during rush hour. To avoid any complications due to this, even confident drivers should make certain to use a GPS to help them navigate rush hour traffic.
- 25% of our users found rental cars in Toronto for $45 or less
- Book your rental car in Toronto at least 1 day before your trip in order to get a below-average price
- Intermediate rental cars in Toronto are around 30% cheaper than other car types, on average
FAQs about hiring a car in Toronto
How much does it cost to hire a car in Toronto?
On average a hire car in Toronto costs $64 per day.
What is the most popular rental car in Toronto?
Intermediate (Toyota Corolla or similar) is the most frequently booked rental car type in Toronto.
What is the cheapest car rental company in Toronto?
In the past 72 hours, the cheapest rental cars were found at Hertz ($44/day), Ace ($77/day) and Budget ($99/day).
What is the best rental car company in Toronto?
Based on ratings and reviews from real users on KAYAK, the best car rental companies in Toronto are Alamo (8.7, 6526 reviews), Enterprise (8.5, 13470 reviews), and Avis (7.6, 2299 reviews).
Which car hire agencies are at the airport: Pearson Intl Airport (YYZ)?
The only car hire company onsite at Pearson Intl Airport is Hertz.
Which car hire agencies are at the airport: Toronto Island Airport (YTZ)?
The only car hire company onsite at Toronto Island Airport is Hertz.
Which car rental companies will pick you up at the airport: Pearson Intl Airport (YYZ)?
The only car hire company that offers shuttle or pick-up services from Pearson Intl Airport to off-airport locations is Hertz.
Which car rental companies will pick you up at the airport: Toronto Island Airport (YTZ)?
The only car hire company that offers shuttle or pick-up services from Toronto Island Airport to off-airport locations is Hertz.
What is the cheapest car hire location in Toronto?
In the last 72 hours the cheapest hire car price was found at Hertz 2 Eireann Quay M5V 1A1 (2 kilometres from the city centre).
How can I find car rentals near me in Toronto?
Take a look at our extensive car rental location map to find the best rental cars near you.
How much does a Intermediate car rental cost in Toronto?
A Intermediate car rental in Toronto costs $59 per day, on average.
How much does a Compact car rental cost in Toronto?
A Compact car rental in Toronto costs $39 per day, on average.
How much does a Full-size car rental cost in Toronto?
A Full-size car rental in Toronto costs $35 per day, on average.
What is the most popular rental car location in Toronto?
In Toronto, cars are most frequently hired at Hertz Toronto Amf (17.14 km from city centre ).
How much does it cost to rent a car for a week in Toronto?
On average a rental car in Toronto costs $448 per week ($64 per day).
How much does it cost to rent a car long term for a month in Toronto?
On average a rental car in Toronto costs $1,919 per month ($64 per day).
What type of car is recommended for driving in Toronto?
Toronto, like many large cities, has many one-way roads and smaller streets that can be difficult for larger vehicles to navigate. So it is recommended that would-be car renters select a midsize or compact car rather than an SUV. As well, larger vehicles will particularly struggle to find space to park downtown.
What's the speed limit in Toronto?
The speed limits in Toronto, and Ontario as a whole, range from 40 km/h (25 mph) in school zones and residential areas to 50 km/h (31 mph) on urban roads, to 80 km/h (50 mph) on rural highways, and up to 100 km/h (62 mph) on expressways and highways.
How are gas prices in Toronto?
Toronto, fortunately for drivers, has fairly cheap petrol prices, especially in comparison to many of the other major cities in the world. The average petrol price is around Can$3.78 ($2.87) per gallon, which is quite cheap in comparison to Sydney’s average price of $3.50 and Edinburgh’s $6. Drivers from other countries should note, though, that petrol is bought per liter in Toronto, not per gallon.
Where are the best places to park in Toronto?
Streetside parking can be very difficult to find in the central downtown areas of Toronto, especially when an event, such as a Toronto Raptors game, is going on. Aside from streetside parallel parking, parking garages are the main option available. In general, the garages are your best bet for parking, particularly if you are planning on heading downtown.