Daily cleaning, installation of cabin HEPA filters on flights from Toronto
There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 22h 55m
The cheapest ticket to New Zealand from Toronto found in the last 72 hours was $1,074 one-way, and $1,572 round-trip. The most popular route is from Toronto to Auckland, and the cheapest round-trip airline ticket found on this route in the last 72 hours was $996.
Most visitors from Toronto will not be allowed to enter New Zealand. Entry to New Zealand is allowed provided that a traveler is a partner, a dependent child, or a family member of a student or work visa holder; a temporary visa holder; a resident holder; critical health workers including their partner or independent children; students; ship crew and humanitarians. These groups must have a request to travel prior to entry.
Travelers do not need to request for an approval if they are New Zealand citizens and permanent resident visa holders; diplomats who hold a post in New Zealand; Australian citizens or permanent residents ordinarily resident in New Zealand and eligible travelers from the Cook Islands, Niue, and Australia.
Details can be found here.
Read more about travel restrictions for New Zealand
Visitors from Toronto will need to quarantine for 14 days upon entering New Zealand.
Visitors from Toronto must present a negative RT-PCR (NAAT) test taken 72 hours before departing to New Zealand.
Managed Isolation Allocation system voucher
Travelers are required to obtain a Managed Isolation Allocation system voucher confirming their place in a managed isolation facility before boarding a flight to New Zealand.
Masks: Required on public transportation.
Restaurants: Open with restrictions
Bars: Open with restrictions
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights to New Zealand.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to New Zealand is likely to change within 7 days, so travellers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to New Zealand with an airline and back with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to New Zealand up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "Superior standard"
Cons: "Raise the cabin temperature"
Pros: "Singapore airlines never disappoints"
Cons: "Flight was canceled. They moved passengers to the Lufthansa but didn’t tell us even though we checked with the counter every 20 min. Apparently a text went out that we didn’t get"
Pros: "Crew was very helpful and courteous Entertainment system was pretty good Food was good. They could have given water bottles instead of asking for water."
Cons: "Seat comfort in Economy was just ok. Since this was a long haul flight, seats could have been better."
Pros: "Seating was spacious, crew was attentive. Boarding was efficient."
Cons: "The food choice was not pleasing to me."
Cons: "Ran out of options for dinner and could not eat the macaroni cheese they had on offer, so got 2 small packets of nuts instead...international flight running out of food options? Pretty slack. A part of the interior wall fell off onto my foot upon take off and I had to hold it in place for a while until a hostess came....doesn’t give you the best feeling when the plane starts breaking on take off. One of the male stewards was appalling towards a young mum I sat next too...too the extent of giving her dirty looks because she spilled a bit of water on the seat and then told her she had to pack everything away she was using, including the baby wipes! I stepped in and told him how this was not ok and all other staff members were helpful and he was making this Mum upset. He should not be working for such a people friendly reputable airline! Maybe Jetstar instead! Was appalled at the entire flight to be honest!"
Pros: "comfort, food, flatbed, movie choice. a quality aircraft, that is why i choose Singapore. i fly to Europe every year, and have flown with many different carriers, so i speak from experience when I say I prefer to fly Singapore as they are number one."
Cons: "they walked past me twice with introductory drinks without stopping and offering me one, I then had to ask for one.. not good. the younger staff need to develop the wonderful standard of the older staff."
Pros: "Everything From the food to the drinks to the comfort"
Pros: "Cabin crew was top notch - even in coach they could not be more accommodating and customer friendly. US airline flight attendants don’t even come close to this team that truly serviced the cabin for 8 hours continuously without the typical hiding in the back of the plane and chatting. Very encouraging that genuine care in the air is very much alive and well on Singapore Air! I will fly them every chance I get!"
Cons: "That my flight had to end and I know my next US airline flight won’t come close to this kind of experience! Air travel doesn’t have to be a cattle herding process with peanut treats on cross country flights - shame on the US carriers - I strongly suggest they fly Singapore Air to see what true customer service feels like!"
Cons: "Boarding didn’t give priority to passengers with children"
Cons: "The desserts. The bun."
Pros: "Very good service"
Cons: "Very poor entertainment. Upgrade options at the transfer desk not very clear and the staff present there not courteous"
Pros: "Staying in a hotel for 24 hours."
Cons: "Not actually making it to Japan."
Cons: "Cabin temperature was really hot."
Pros: "Everything was good"
Cons: "No complaints"
Pros: "Staff, food and emenities great for economy class"
Cons: "Inflight entertainment wasn't as extensive as in previous years."
Cons: "Inflight entertainment wasn't as extensive as in previous years."
Pros: "I love traveling on Singapore airlines. They have excellent service and always on time. Their entertainment system is very good. I won't say excellent as I've seem Emirates and they still have along way to go to catch up."
Cons: "They did not give us the landing cards and we had to fill them in at the airport. Many were like us and I am surprised. Also for business class passengers they don't get into a priority lane as you see in Emirates and other airlines. while Singapore airline is very good, they still lack in the details."
Pros: "The service crew served us well. They are friendly and helpful"
Cons: "Too many Indian movies"
Pros: "Entertainment service is, really, second to none."
Cons: "Old plane, cramped seats, wrong tissue paper (unusabke) in bathrooms, instead of paper towels, unremarkable food, served almost cold, rushed staff which spilled water on me (offered S$75 voucher as compensation), however did not take thebtime to listen to requests from passengers who spoke poor English, etc."
Pros: "Liked almost everything: newspapers, menu card, mini-toiletries bag, hot towel, food choice, ice cream, entertainment options, head sets provided (better quality than US airlines), lavatories kept clean and with less waiting time, number and friendliness of flight staff."
Cons: "What I did not like: Boarding was slower than expected. Large plane = longer boarding time."
Pros: "Friendly, attentive crew. Clean plane."
Cons: "Cramp set space. Lack of movie choices, not all had closed caption."
Pros: "Crew was nice"
Cons: "Aircond isn’t working at seat 60 onwards. Warm. Sweaty."
Pros: "We started taxing 15 minutes before the departure time. This is great !"
Cons: "not much"
Pros: "Very comfortable great personal service. Smooth flight,on schedule."
Pros: "Some of the Korean food was tasty The flight wasn't full so we had a spare seat between us, That made economy barely tolerable."
Cons: "The seats in economy are now Way TOO SMALL! You better start calling Economy - "Stearage"! Food was not as good as on past flights with SA. Movie selection not as good as past SA flights. Earphones supplied are horrible!!!"
Pros: "Liked everything from service to comfort"
Pros: "Neat & clean flight.good cabin crew members.good service."
Cons: "Food served was not so good. Toilets are very small compared to other flights..speacially SFA - Singapore flight."
Cons: "Headphones were not functioning properly"
Pros: "Consistency of service, efficient"
Cons: "Having to convert chair to bed and vice versa. Prefer one that can just go flat st touch of button"
Cons: "poor ground and inflight crews hospitality poor food quality poor food variation"
Pros: "The wonderfully kind and friendly air hosts and hostesses"
Pros: "Second bag was four foot bronze statue, no problem or extra cost"
Cons: "Singapore Airlines always boast themselves as first class service. That is just bs. At night when I was hungry, I asked the flight attendant for some snack, both a male and a female served at my cabin said, "we don't have that." I expected SQ staff to serve one step further, instead of stopping at a no. Can't you recommend something? Throughout the entire trip, whenever I asked something, the way they answered always made me feel that I was a trouble to them. Is it because I was in an economy class and that's how you treat me? SQ, you may want to change what you are proud of. It's no longer a first class service, at least not to us poor economy class passengers."
Pros: "The crew Were so attentive. And Also not untrusive. If i was asleep they left me and offered me food and drink when i woke. Excellent airline."
Pros: "Everything in this flight is very good. Next traveling time I will consider this airline first!!"
Cons: "Crew rarely walked aisles with water. Gluten free meal was mediocre. Seat was old and uncomfortable. Entertainment options were mediocre."
Cons: "cramped uncomfortable seats freezing cold in the plane"
Pros: "Food was exceptional"
Pros: "Professional, courteous, high-quality all around from food, to service, to entertainment options. Singapore Airlines is first class all the way."
Cons: "Breakfast was pathetic. Not fresh. For 16 hours flight only two meals were served and no snacks were provided"
Pros: "What did I like??? Um, EVERYTHING! First off I got a great price under $850 round trip to NRT from LAX was a steal! They let you check two large suit cases plus a carry on and a personal item. That all FREE!!! I travel pretty light but it was great to know they don't Nickle and dime you for bags or anything else for that matter. Staff looks amazing and treats you first class even when your in economy. They are so polite and really genuinely want to give you a above and beyond experience. And they over achieve at it! They meals are great and very satisfying. The planes are big and roomy even in economy seats. On our return flight we had a brand new plane which had a sleek touch screen monitor and controller. There mad tons of media available (articles, language games, games, movies, tv shows and more) with USB ports to charge devices on each seat. Plus 10inch personal monitors. Earbuds were included free of charge, aswell as socks toothbrush and tooth paste. They have is two big meals on our direct flight (awesome that they have direct flights). Plus, they offered free snacks too and gave us a full can of soda vs. a small cup. They come through several times offering coffee, tea, water and snacks. All free of charge. This was my first time flying Singapore Airlines and I loved it!!! I wish Everyone was this amazing! Norwegian Airlines was the opposite as far as charging for everything! Had to pay each stop for any luggage ($100 per checked bag). No meals free or charge. They wanted money for everything! And yea a skimpy sandwich was $9.00 :(."
Pros: "The food was great!"
Cons: "The announcements coming from the boarding crew were not clear or hardly under stable."
Pros: "They treat you very nicely on Singapore Airlines - from warm washcloths to wine with your meal. Seats are comfortable and the long flight not so wearing."
Cons: "My husband reacted to the spicy beef/rice dish served for breakfast."
Pros: "The staff was amazing and attentive. My surfboards arrived safe and sound... And on time. I will most definitely fly Singapore Airlines again, as often as I can. Thank you."
Cons: "The entertainment was poor"
Pros: "It was convenient"
Cons: "The seats were so hard I had to sit on a blanket and have a cushion behind. The entertainment was poor and the system was old."
Pros: "I like that I could check in 2 suitcase and able to choose my sitting when it's available."
Pros: "Regional flight so only one cabin attendant. Pleasant and attentive."
Cons: "Wider seats but tha'ts the nature of smaller aircraft"
Pros: "I would have liked for them to refund my ticket even though I asked them to. They ignored my request and I didn't get to go on to the plane but I still paid for it."
Cons: "A refunded plane ticket or voucher would have been better."
Cons: "Baggage allowance is lower than most other airlines"
Pros: "Crew were great!"
Pros: "Staff friendly and helpful"
Cons: "My seat 57E could not be adjusted but half way through the flight was given another seat and managed to get some sleep. In our experience Air New Zealand is tops."
Pros: "The crew is amazing. Always friendly, smiling and happy to oblige. Love the New Zealand hospitality. The inflight entertainment has so many programmes to watch, and the list of music options to listen in to is well stocked. Food is excellent. Obviously overate in the 9 1/2 hour flight."
Pros: "Friendly crew"
Cons: "Crumbs still on my seat when I boarded"
Pros: "Nice, short flight. Smooth ride."
Cons: "Had a middle seat between two very large women. Couldn't be helped, was a full flight."
Pros: "Short flight. No problems."
Pros: "Crew was really nice however slightly absent during the flight."
Cons: "Drinks should have been more frequently offered . Refreshments/water seemed hard to come by I had to chase them down in the galley only to get luke warm water...? Seats are pretty cramped and small with not much room."
Pros: "Flying on the plane with mighty KORU on the tail always gives me a buzz"
Cons: "Better meal as the meat dish was a bit cold when it arrived."
Pros: "A whole season of New Girl!"
Cons: "Was very crammed."
Cons: "Air NZ serves the special meals first but never offers passengers a drink. By the time the meal and drinks trolleys come round for the rest of passengers, most people have eaten their special meal."
Cons: "No enough blankets when feeling cold"
Pros: "Punctual flight, great boarding and great baggage service."
Cons: "Bag drop could be improved with more personnel to help."
Pros: "Everything else."
Cons: "The departure was 20 minutes late (not too much), which delayed the arrival in NZ by the same amount."
Pros: "The staff was very helpful"
Cons: "The plane was delayed for more than one hour which we did not have sufficient time for transfer to LA. We have to run instead of walking."
Cons: "Crew was so busy that they kept overlooking my husband and I when doing the rounds of everything, We felt like we were singled out to be ignored, even though we paid for Premium Economy. Our flight was delayed for more than an hour. Food was barely ok even though we had been on Air NZ Premium economy 4 times now, was sorely disappointed with the food provided."
Pros: "Staff were lovely and food good ."
Cons: "Very cramped in window seat, quite claustrophobic really. Not a comfortable 11hr flight."
Pros: "Good seats great staff"
Cons: "Paying for movies not impressed"
Pros: "Good seat, very pleasant crew."
Cons: "No entertainment so can't score that. Basic snacks"
Pros: "I LOVED my flight to LA PERFECT The flight from LA to Auckland was not as good, seating fine, LOVED THE CHECK IN LOVED THE PHONE SERVICE when i called to increase my weight of luggage..."
Cons: "I could not hear the entertainment because engine too loud I did not experience this on my flight to LA , I found the crew were not as pleasant as the crew to LA, could be that they were tired, if i had to rate NZ Airline from my trip to LA.... I would be shouting my pleasrure and did while in LA coming back truly was a different experience however going was so good... I will gladly fly again"
Pros: "Service was very good despite our one hour delay! Everyone was appropriately apologetic though."
Cons: "Flight was one hour delayed not due to equipment but because the ground crew failed to load the cargo in time! That was annoying. (Then an ill patient had to be removed resulting in a further delay trying to retrieve her luggage.) I felt bad for those with tight connections."
Pros: "It was a very pleasant surprise to receive an upgrade at the boarding gate to a Skycouch. While I was too tall to make use of it my wife was able to use two thirds of it and get a good sleep. The flight attendants were excellent, friendly, warm attentive presenting the very best of Kiwi hospitality."
Cons: "Nothing - everything was a shining example as to why Air New Zealand continues to be rated so highly."
Pros: "arrived early at destination ground crew helpful with seating"
Pros: "Most of the flight attendants were helpful and friendly"
Cons: "One of my pet dislikes would be when some passengers have oversized carryon luggage that take up all the room in the overhead compartment of their own and the next one! My bag was about 3 compartments in front of me, which I didn’t mind, until someone tried to claim my bag as theirs..."
Pros: "Very smooth, uneventful flight, perfect, in other words"
Cons: "More leg space should be given to who have height to6”1’ or so."
Pros: "Entertainment was good"
Cons: "The chicken pasta meal was pretty dried out and terrible"
Pros: "Crew were friendly"
Cons: "Vegetarian options were all very similar. Over a 32 hour flight time I was provided with beans for breakfast/lunch and dinner. I would have preferrred more variety. Also being seated between two others was quiet uncomfortable for a long journey flight."
Pros: "The crew were very pleasant and the meal was delicious. The flight was really smooth and most comfortable. Not quite the same leg room as the e dreamer."
Pros: "Excellent gluten free meal offered! I appreciate the extra effort with providing a gf bun and muffin with most meals!"
Pros: "the fare is so cheap ,service is excellent"
Pros: "Really great service from the flight crews - smiley, polite and we were served drinks twice from a 2.5 hrs flight. Entertainment program was great with better leg space. Overall it was a pleasant experience! Thanks"
Cons: "No free movies"
Cons: "Crew forgot to serve us our meal."
Pros: "Food and service good"
Cons: "Had a large person next to me so not much room :-("
Pros: "Everything was ok"
Pros: "The crew were always smiling and helpful. We were allocated the SkyCouch seat which was pretty nice"
Pros: "The staff lady told me to there’s no food available then I told I need to buy it last time my flight was Jetstar was good even everyone can buy food on board but leta I called Chinese lady understood how I was hungry she brought me bread with batter and coffee that’s was good and best service I always thank to her service"
Pros: "Air NZ are great. Kayak are not,"
Cons: "I couldn’t tell about the food and entertainment because even after several call to Kayak trying to upgrade to a flight where food and entertainment were included because it said “no meal service” on my itinerary I was assured they were included and what do you know. They weren’t. I will never be using Kayak again. Very poor serve from people I phoned. They did no know what they were doing."
Pros: "Entertainment options"
Cons: "The fact that our booking through Kayak did not record we had booked luggage. We KNOW we had booked luggage. Air NZ wanted to charge us $160 each bag. Eventually BYOJet got us through to Virgin who allowed us to buy luggage for $25 per bag. Thank you Virgin for your wonderful assistance 1 1/2 hours before departure. Virgin's standard ticket has 23kg luggage included. What is the problem with a ticket bought online through agents such as BYOJet and Kayak?"
Pros: "Really quite comfortable seat and space wise Good to see entertainment still in the back seat"
Pros: "Happy helpful crew"
Cons: "Slow to board and no gate on arrival. Had to be bused to terminal and waited ten minutes for the bus to arrive."
Pros: "Quick, efficient service"
Pros: "Friendly crew, good in-flight entertainment"
Cons: "Flight was running about a half hour late"
Pros: "The capitan spoke and explain that was perfect taking into account that was a cloudy day."
Pros: "Getting on was a delight in Wellington. Having two set of doors open was great."
Cons: "Getting off in Auckland, only the front doors open so took what felt like ages to get off."
"For 13 hour flight seats were slightly uncomfortable, not much room. Otherwise, everything else was excellent, food, cervice, entertainment, very pleasant."
"Inaccurate flight time, need to improve customer service. It’s better for them to spend money on hiring professional staff instead of spending money on expensive ads."
Pros: "Great entertainment choices. Staff friendly and attentive, particularly nice is that they feed children first, and offer small entertainment gifts to them."
Pros: "Very nice and accommodating crew!"
Pros: "Amazing aircraft! Amazing crew!"
Pros: "Amazing staff, clean plane, good food, comfortable seats in business"
Cons: "Plane was very warm. Uncomfortably warm Movie selection was boring. Too many Marvel films which was ridiculous."
Pros: "Food was good and crew"
Cons: "Old aircraft from Doha to Dhaka."
Pros: "Yes overall probably the best flight to Chennai from DC"
Pros: "Most of the crew was really nice and the entertainment choice was great."
Cons: "Asian Vegetarian meal was so-so. Dessert is never good for special meals. Boarding was particularly annoying as there was a document verification line and then the actual check-in. Even if you've done online check-in the document verification people will shout at you and tell you to line up."
Pros: "Convince, as this is good direct flight from Nagpur."
Cons: "Improve quality of crew and service from Doha to Nagpur sector."
Pros: "The crew was very cheerful and helpful even though I was puking my guts out on a long flight with a lot of turbulence"
Cons: "It was an insanely long and pukey flight. The airsick bags have this seal that you have to tear off before you can open it which my son discovered a little too late."
Pros: "The crew was amazing. I upgraded to business class and am so happy I did for the 16 hour flight."
Pros: "The 2 trips were fantastic. From checking in to getting off the aircraft, service was a-okay."
Cons: "No comment."
Pros: "crew were amazing."
Pros: "courteous service and a clean modern airplane"
Cons: "The sound system was inadequate on the TV and the headsets were uncomfortable. The queue at the check-in needs to be better controlled, it was a bit chaotic."
Pros: "Just as I thought it could not get any better The service was perfect. The privacy was superb and the comfort allowed me to sleep for a good while."
Cons: "Nothing to dislike."
Pros: "The service was great and was on time"
Cons: "The service and was"
Pros: "Everything really.They run the airline very smoothly and professionally from boarding to disembarking."
Cons: "They tempt you with so much food lol although some of the food wasnt too appealing.toilets very clean and seemed to stay that way throughout long 17hr flight.good leg room for a long legged guy like me.felt sorry for lady with two young children.She could have been allocated better seats."
Pros: "Everything was perfect !!"
Pros: "The crew was excellent"
Pros: "Staff was courteous"
Cons: "My meal preference was not available."
Cons: "On my flight from PHL to KHI, both legs had perfect head/necks that were adjustable. But on the flight from DOH to PHL, the neck rest was awful - it only adjusted vertically (unlike the other flights), and it was too thick so that my neck was in an extremely uncomfortable position for 14 hours - not fun!"
Pros: "Overall a good service with good food."
Cons: "When flying from New Zealand to Doha, we departed Auckland at 15h25 and due to the time zone, most passengers body clocks would have been expecting sleep within a few hours. However we were flying West and thus into daylight. Sadly the window seated passengers were not asked to close their window blinds to block out the sunlight and many were left open. This made the cabin very bright and a difficult environment in which to sleep. Too much advertising before the on board videos, but otherwise content was good."
Pros: "air hostess very nice polite five star"
Cons: "seat alloted"
Pros: "The bag with socks and toothbrush with paste was a nice touch. The flights operated on time! The seats were fairly comfortable for coach class."
Pros: "Great services"
Cons: "Boarding slow"
Pros: "They do not provide hotel service even in a 11 hour layover saying the ticket is pomotional. If that is the case, why they sell tickets on promotion? Cheap mentality"
Pros: "The entertainment console is dismal"
Cons: "Comfort of seat size has shrunk!!! Good grief."
Pros: "Everything was fine except the flight delays"
Cons: "Flight delays"
Pros: "Everything was great boarding,crew,comfort,food, entertainment ... crew is very helpfull and friendly Bathrooms were always clean,Service was excellent ."
Cons: "I tried to add my millage that I couldn't do Because of not enough guidance .... With in five months I had to round trips to USA From Lahore Pakistan... and still didn't get my millage my request is to add those millage so I can continue travelling with Qatar Air...."
Cons: "The crew at the ticket counter was quite rude. Our suitcases were 2kg heavier so, in front of them we opened and removed items and then they still made us go through security all over again"
Pros: "Check-in was a breeze; considering this being an internationaly travel, baggage check-in process was fast and easy. Was in and out in about 5 minutes. Goodie bag was a good idea; the goodie bag contains an eye mask, mini tooth brush, paste, hand cream, etc. These all were great idea and definitely helpful. However this is ruined by the tooth paste. It was a tiny tooth paste, fair enough but the opening is sealed tight w/o a way to easily pry open. This was a total bad idea of packaging. Flight tips were also good idea and informational."
Cons: "Atlanta to Doha was about 14 hours flight. The seats were cramped and narrow (no side support) Seat cushion has been stripped down to bare minimum, so effectively you may not feel much of a cushion. Cramped legroom Seats felt like junk and I had started having leg cramps after few hours. This so disappointing for a premier airline like Qatar. Overall a very uncomfortable ride."
Cons: "I did not like the fact that on now 3 flights I have lost miles, as on every flight I have tried to sign on as a member or frequent flyer and on all flights, there were no entry forms. This is also after my attempt to complete one on line, which I have had no response to."
Cons: "in flight entertainment interface can be improved to be more user friendly."
Pros: "I liked the pilot and staff. The workers were very friendly. P.S I loved the food"
Pros: "It was excellent."
Cons: "It was excellent."
Cons: "Poor communication about transfers. I also had to throw away 20 pounds of things or get charge $800"
Pros: "Spacious air craft with comfortable seats, crew was very friendly , and efficient"
Pros: "Crew were nice as always and the toilets were clean."
Cons: "Movie selection wasn't that great and food was disappointing. My meal was cold and unappetizing. Vegetarian food can be delicious and vegetarian meals used to be good in QA. I've noticed it declining in quality over the past year. Bread is always cold and hard and vegetables are sometimes tasteless. I also never get good dessert :( luckily, the cabin crew giving out food still had some other food I could eat so I just gave back my special meal which was cold and unappetizing."
Pros: "Much better knee space. Excellent flight, good service..."
Cons: "delayed flight"
Cons: "no one came to help even after asking for assistance"
Pros: "The crew was excellent in their mannerisms, efficiency, service and never ending smiles."
Cons: "The flight was not overly crowded and many of the passengers were seated with three people per set of seats while others were seated individually and able to spread out with much more comfort. I felt that when the flight crew saw this they could have made everyone much more comfortable by switching people to two people per row thus giving them more room especially on such a long flight."
Pros: "The aircraft was kinda old.. There was no usp plug to charge ur phone. . This was an issue for me. . I was out of charge and i wanted to make some calls after landing"
Cons: "We normally fly business class, but this was a quick side trip so we settled for economy."
Pros: "Food, service, staff at the counter"
Cons: "Cant think of any"
Pros: "Rhank you dear Qatar for excellent customer service"
Pros: "Qatar airlines blew me away! The food was top notch and frequent, the flight attendants were incredibly nice and attentive, the planes and entertainment were world class aND they were affordable for our flight from Boston to Bangkok."
"Smooth trip with excellent service."
Cons: "Overall experience turns exceptional great when crew is friendly, understandable & helpful. My overall experience on this flight from CAI-DXB on Emirates was great because of the wonderful crew, on top was their Supervisor/ Adel A.Hamid El-Hareth. On the contrary my decision after an experience with Emirates on board from DXB-LAX, was never to repeat it due to Crew Supervisor, she was British, she was there on board I guess to teach everybody disciplines with a tone !! Someone exceptional to meet once in life but it may bring you to a decision along with other factors not to fly again with Emirates to LAX. Thanks for your professional follow up Regards, Dr. Karim Ali"
Cons: "No beverage service"
Cons: "All good"
Pros: "Good leg space and entertainment options"
Cons: "I was eligible for a complimentary hotel for my connection. However, in none of my correspondence was mentioned that I'm supposed to request a hotel ahead of departure. No emails from Kayak and neither Emirates. This is extremely disappointing and unnecessarily costly"
Cons: "Evrything was fantastic"
Pros: "amazing customer service. great seats and interior. well on schedule."
Cons: "no window seats were available just some time after check in was open(at least when i got notification). Got airplane ears- pressure issue. This has never happened to me before."
Pros: "Food is good."
Cons: "Seats could have worked well. Infotainment could be better"
Pros: "Flight was delayed for 6 hours while we are in the plane, on top of my 13 hour flight"
Cons: "letting people know that flight will be delayed ahead of time"
Pros: "The food was nice and the crew were friendly."
Cons: "My screen didn't work properly and only after asking about it 4+ times were we moved to other seats. Unfortunately the new seats were double middle seats for my husband and I who left window and aisle seats respectively. Please fix your entertainment, Emirates."
Pros: "Leg room was excellent I even enjoyed the meals nice to have real cutlery rather than plastic Very efficient and smooth boarding Return of checked luggage upon arrival was prompt and efficient Flight attendants were super conscientious, friendly and VERY professional"
Cons: "Everything was GREAT"
Pros: "The entertainment system was excellent and the free WiFi was good. The food was good, it was a bit more than expected as were the numerous beverages. The service was excellent."
Cons: "The free WiFi was limited to a small amount of data or two hours."
Pros: "Emirates does it with class, consistently."
Cons: "Wanted some tomato juice, but they didn't have it..."
Pros: "They were very courteous and provided us with a solution with an overweight luggage so that we wouldn’t pay the extra fees. Flight was very smooth on the 777. Best flight ever."
Cons: "Nothing negative about this flight."
Pros: "The comfort and smooth boarding procedure"
Cons: "Delays boarding meant we were almost 30 mins late arriving in Wellington. Cramped seats on Qantas 737 plane"
Pros: "The entertainment options were very good"
Cons: "Bathrooms were dirty. Did not have all the food options listed"
Pros: "Smooth flight"
Cons: "The food"
Pros: "Nothing comfort level very low. Very poor service. Looks like how to make more money by robbing customers"
Cons: "Bought the ticket from internet after paying found baggage allowance only 20kg tried to contact airline additional 10 kg luggage price was more than the price of ticket. Seating was awfully I am 6'3" did not fit in middle seat requested several times for isle seat my legs were sticking out each time I have to get up to let pass the passengers and staff safety hazard. Have to pay additional 70 pounds sterling for under 3kg."
Pros: "Very polite & helpful crew & agents.... both at Dhaka Airport & the flight. Conditions to work in Dhaka Airport are difficult & yet your ground personnel were calm & helpful with a smile on their faces!"
Cons: "Very little isle space!!! Now I know how sardines are packed!! Did you put in more seats? Seems like you have!! With no consideration for the simple, basic comfort of your passengers!! Just because most of the passengers were Bangladeshis you DID NOT have to serve only what was a very poor excuse of Bengali food!! A choice or better quality food would have been appreciated!!"
Cons: "40 minute bus ride after landing. Why are they landing airplanes so far away from the terminal? They own the whole terminal!"
Cons: "Delayed and no hotel for an 11 hour layover"
Cons: "1 day late , no refund for tle lost ticket in Seattle"
Cons: "This was a fraudulent charge!!"
Pros: "Good food."
Cons: "Some people requesting me to exchange seats. They were young boys. This is the second time in Emirates."
Pros: "I loved the crew. Very helpful. Katarina was very helpfull"
Cons: "I sat next to the bathrooms"
Pros: "The ways cabin Crew treated customers very well and politely . I feel comfortable."
Cons: "Because you guys treated customers well so they did something over. I flight from Genève airport to Hanoi but i transfer in Dubai. Next to me is a 3 girls. They are keep talking around three hours it’s doesn’t problem if a cabin Crew didn’t give them many bottles of wine. They are drinking for three hours with 9 bottles for 3 girls. They are talked so loudly,drunk and the smell very bad.you know i couldn’t sleep but When They are asking for more wine and the cabin crew also give it for them, i cant belived it!!!. And another guy he want to enjoy with them and asked me to change a sit, i want to sleep and i though it will be better for me. But its not. They are talked more louder. And the problem is when they are getting drunk, the guy back to his sit and take something in his cabin, because he can not control his actions so some stuff from his bag drop down over my head also my body. I was mad but how should i do? Point at his face and tell something bad? Oh i can not. canbin crew just comes and say sorry with me. That is a bad flight that i ever had. You treat customers well but you should have a limit. Im so disappointed about my flight of that day. Thank you"
Cons: "option to provide some vegetable sandwich must be there for vegetarian people"
Pros: "The flight was superb."
Cons: "Nothing. Will always fly Emirates whenever I get the chance."
Pros: "Good inflight entertainment"
Cons: "Inflight service perfunctory Food of adequate standard Both used to be much better on Emirates"
Pros: "Very nice staff. The journey was very smooth"
Pros: "The flight left Kabul on schedule and we were at Dubai ahead of time. The flight was very comfortable."
Cons: "Food baf"
Pros: "I'm not going to travel by Emirates again. My miles were not added though I asked multiple concerned people. Same thing happened with some of the fellow travelers."
Pros: "Good entertainment, spacious seating and a friendly staff."
Cons: "The boarding process takes longer with the Airbus 380 and the flight from Dubai to SFO is delayed very often. Staff at the airport could provide timely updates about the delay and the boarding process. I would like to see more options in the raw Vegetable diet as I got the same food for Lunch and dinner"
Pros: "Price on my ticket was great and comfort was good"
Cons: "The ground staff at Bangalore in India had no idea on crowd control. Before they started boarding they made no announcements. The agents would talk amongst themselves but there were no announcements. With the result that everyone rushed at once for boarding. The lady agent who was scanning the passes kept yelling at people to form a line but by then it was too late On the flight, they ran out of vegetarian meals by the time they got to my seat!!"
Cons: "Crew were very rude. Didn't stop people from being in aisles when safety say belt sign was on. Access to a bathroom was limited. Dropped food on my head. Were not available at first when another passenger took my seat. Held us in the back of the plane 20minutes after business class departed."
Pros: "380's are superb"
Cons: "Flights returning to US have an expectation of poorer service. No amenities like the out-going flights (sleep mask, socks, toothbrush, etc)"
Cons: "I got food poisoning on this flight. Cramped in the middle seat for 14 hours while throwing up was not pleasant."
Pros: "La amabilidad de la tripulación, que sí el menú es completamente vegetariano. No como otras aerolíneas que te ponen manteca, leche para el café..."
Cons: "Todas las veces me cae muy, pero muy mal. Cuando llegó el momento del té o café, me dieron sal en vez de edulcorante. Demasiado condimento. No es comida para un vuelo, es difícil de digerir. Hasta produce síntomas de indigestión."
Cons: "Piece of checked baggage was lost en-route. It took 2 hours to get through customs in the middle of the night because after we had already filled out all information regarding piece of luggage with one baggage counter employee. Japanese Customs refused to let us through due to "unaccompanied baggage" since the piece was lost by the airline and had us go back to another baggage employee who couldn't grasp that we already went through the process and had no clue what to do."
Pros: "Entertainment and comfort are nice"
Cons: "Food quality and service were mediocre at best"
Pros: "In flight crew were nice."
Cons: "Had requested for wheel chair assistance but was denied saying everyone was " too busy". When the passenger stated she cannot go without help, the flight attendant helped her out and to a bus. She almost fell while getting on to the bus. Assistance was requested because of her poor eye sight on the left eye and issues with mobility because of that. Although I'm glad nothing bad happened, denial of assistance and making her feel concerned and speak for herself for someone to help could have been avoided if Emirates could keep their promised support. Very disappointed."
Pros: "Great cabin staff. Ground staff was very helpful with my seat changes. I will fly Emirates again."
Pros: "The service crew was perfect. Check on me through out the flight to ensure that I was comfortable. When meals came around and I was sleeping they check to ensure i did not miss a meal. 5 stars for the crew of Emirates flight 220."
Cons: "Why so damn cold onboard ?? Like a freezer. Probably gonna get sick now. Its ridicilious."
Pros: "I loved the entire experience. This flight was my second trip with Cathay Pacific and I couldn’t be more satisfied. Seats were clean and comfortable. They had decent leg room and great range of motion. The entertainment center was simple but sleek. I loved the extensive movie library. Service was great."
Cons: "Boarding was delayed but the crew did keep us updated and was systematic in boarding"
Pros: "Crew amazing."
Cons: "Food variety should be increased."
Cons: "Only the toilets very small"
Cons: "Love it"
Pros: "The departure and arrival times were good in order to sleep the night, and wake up in Tokyo refreshed. Cabin crew were fairly friendly, but not the Cathay of a few years ago."
Cons: "NONE of the business class center seats would recline. This meant in order to recline and get some rest, the crew had to dismantle your seat and release the locks manually. This meant the seat was in that position until time to land. So I had to make a choice to sleep or eat, horrible for CX."
Pros: "Comfortable seats in Premium Economy."
Cons: "Seat didn’t recline but moved to a vacant one to sleep. USB charging points didn’t charge my iPad."
Pros: "Flight was on time"
Cons: "Food Crew"
Cons: "The food service could have been better . Quality is poor ! There was one lunch service, breakfast service and one snack service through 19.5 hours of nonstop flight. We were hungry through out as the quantities were so little and barely there . The toilets were bad and didn’t even carry tissues"
Cons: "2 hours delay as usual with cathay pacific - flight attendand constantly disturb you on the pr system - very limited choice of movies, mostly old and finally poor food as always with cx - the seat on the other hand is very comfortable and thankfully i forgot i flew with cx"
Pros: "Yup all gud"
Cons: "All gud"
Cons: "Nothing it was perfect .the flight was so excellent .no words to say"
Pros: "Cabot crew very nice an professional."
Cons: "I wanted an aisle seat but I got stuck with a middle seat."
Pros: "On time. Good service"
Pros: "Too cramped"
Pros: "Second time in less than two years and satisfied on both trips. Good work Cathay Pacific."
Cons: "Good flight"
Pros: "A perfect landing/touchdown into Auckland. Great pilot"
Cons: "Passenger immediately behind said that they couldn't watch their movie properly when I wanted to recline my seat for sleeping position. Had to wait!!"
Cons: "The stopover in Hong Kong was longer than I would have liked."
Cons: "Original itinerary was not followed. Flight from manila to hongkong was late. We arrived hongkong and was informed that our flight has been rebooked even though we can see that the plane was still there and staffs are still at the gate. We were transferred to a layover flight from HongKong to Aussie then Aussie to Auckland instead of going straight. Seats was set far apart with no competitions at all. Sorry is not enough for this big hassle."
Pros: "All went to schedule and flight attendants very good"
Pros: "Very quiet (A350), good crew who helped direct those unused to flying to the correct class. Good seat comfort and food, very good good entertainment. Toilets were cleaned periodically during the flight."
Cons: "Rather a wait for the toilets at times - not the most efficient layout and not that close to Premium Economy seating."
Pros: "Flight attendants really attentive and friendly. Flight arrived right on time and at a close gate. Good food."
Cons: "Worst flight experience ever-"
Pros: "I liked the fact that food was offered rather than the typical NA experience where you provide your own."
Cons: "Staff seems distant and uninterested at times."
Pros: "The flight staff was very curteous and helpful, that made a difference with the trip."
Cons: "The touch screen technology on the onflight entertainment was pretty bad. The movies played fine with no issue but navigating through the entertainment console was a pain since the touch screen responsiveness was so bad."
Pros: "Short stop over"
Cons: "Flight stewardess keeps saying "we don't have this, we don't have that, we run out of it"."
Cons: "On time - all good."
Pros: "Very good service. Professional and friendly"
Pros: "Smooth flight , crew members were good"
Cons: "Food and chair space The head set was in a sealed bag , when I opened it I found 2 white hair inside !!! The blanket was soiled with chocolate in a sealed bag !! Delayed flight for an hour without timely announcement"
Pros: "Flight from Toronto to Hong Kong was late departing due to a snow storm. Most on the flight missed connections. Cathay staff were waiting on the jetway with plans for everyone that missed their connection to Sydney. Just impeccable organisation and service."
Pros: "Everything thing worked out well except for the food for my wife. Sitting all the way in the back wasn't that bad because no one was behind us and we could fully recline."
Cons: "Kayak or Cathay provided no options to select meal preference while checking in online more than 24hrs before departure."
Pros: "The crew is excellent. Travelling with baby and they take care of us attentively"
Cons: "Delayed 30min in the end."
Pros: "Crew was very nice. On time."
Cons: "No inflight movie available. Long flight. I am a 6 foot American and the seats are just not comfortable if the person in front leans seat back. 15 inched from your face for a 12 hour flight is not fun."
Pros: "Entertainment was good. There was a lot of movies to choose from."
Cons: "Not enough padding on the seats for long distance travel. Not enough leg room. Not enough baggage bin over top of your seat people from other seats put their luggage on your overhead bins."
Pros: "On time Good service Nice crew"
Pros: "service and comfort"
Pros: "Food was better than other airlines for economy price. Movie selection quite good as well as other options. Audio was good quality. Liked the maps."
Cons: "Limited leg room."
Pros: "- Crew friendly and helpful"
Cons: "- very uncomfortable flight - seated with someone who whined and complained the whole way - could not sleep as the person behind me snored loudly the whole night - Was sitting in the isle seat and kept getting hit in the arm every time the trolley went by"
Pros: "Everyone is kind!"
Pros: "Great seat size loads of leg space and lovely flight attendants"
Cons: "Plane was very very warm"
Pros: "What a difference after getting off BA! Staff wonderful, always happy to help and always a smile. PE seats on new A350 are great, although too much cheap, hard plastic on seat back. Very comfortable with great pitch. Food exceptional and beautifully presented. Dim sum for breakfast was sensational. Pier Business class lounge breathtaking, with several large rooms with different food options, served to you - the fresh made noodles a must - and a staffed, well stocked bar. Absolutely gorgeous space."
Cons: "Surprised (and first time on Cathay I've seen this) toilet was revolting towards end of flight. Movie selection disappointing, as not many new releases and not all that many others."
Cons: "Child in seat behind hitting screen in back of headrest (play a game on it) while I was trying to sleep in the middle of the night"
Pros: "I do the Canada-Australia trip fairly often to see my family, and Cathay-Pacific is my new fave. Cheaper than the usual, no problematic stops in the US and everything went perfectly smoothly. Thanks for looking after me!"
Pros: "Business class service was the best I've ever experienced from any carrier."
Cons: "Very uncomfortable! Cabin crew are not friendly, service sucks! Very dirty cabin. Very noisy because of crying children everywhere!"
Pros: "The hard product of seats and plane was really nice. Flying the new A359, very comfortable. Lower cabin pressure felt really nice on the skin. Lie flat beds were a treat, and a massive entertainment system."
Cons: "The food was average. Had some chicken on pasta on the way over, chicken was dry and without sauce. My wife fainted on the flight and the flight attendant wasn't the most reassuring. Also her foot rest broke and they blamed her weight which was mean."
Pros: "The staff is kind and professional. The lavatories are kept clean by the staff during long flights."
Cons: "Remind passengers when sick, to wear masks or cough into tissue."
Pros: "Best meal service ever, my husband never eats airplane food but gobbled up the dinner and the breakfast served. Seats were comfortable, beverages were readily available, one of the best airlines in the world."
Cons: "Didn't have slippers, only socks. Slightly inconvenient having to put shoes back on to run to the restroom, which sometimes have wetness from God knows what."
Airlines flying from Toronto have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Toronto
Masks required on board, masks provided on flights from Toronto
Social distancing seating
Middle seats unavailable to book on flights from Toronto
Testing for antibodies, testing for symptoms for flights from Toronto
Waiving of change fees. Search flexible flights from Toronto