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Pros: "no delay"
Cons: "seat are really getting smaller"

Cons: "Was never notified that my wife would not be allowed to board the plane due to travel. Neither the airline or travel agency warned me of this."

Pros: "Clean and spacious seat"
Cons: "Lot of Chinese passengers and they are no lousy and rode."

Pros: "Good food and service - great airline"

Cons: "They didn’t have tv music videos like air canada"

Pros: "Crew did their best despite the poor circumstances."
Cons: "Be on time, even delayed time was not on time. Seats are tightly packed together. This resulted in cramped seats and not every row having a window. Aircraft pressurization is uncomfortable compared to newer aircrafts. No onboard entertainment system. Only serving of food is small snack and drink"

Pros: "Flight was on time. Great service throughout the journey."
Cons: "We waited more than 40 mins for baggage."

Pros: "Crew always very friendly"
Cons: "More comfortable seats"

Pros: "Very comfortable Business Class seat, pretty good entertainment."
Cons: "Service seemed a little off, especially relative to a much shorter FUK-TPE flight a few days earlier. Flight attendants often approached from behind."

Pros: "Priority boarding for kids"
Cons: "Crew was almost rude to passengers and not very warm and welcoming"

Cons: "This is twice that we land On-Time and then sit on the tarmac waiting for Something! Before gating. WTF Pearson ?!"

Cons: "The stewardesses could carry more smile when serving, a bit cold."

Pros: "They helped me with assigning me to a roomy seat. I am 6' 4". Although I did not think to order a vegetarian option ahead of time they had extras. I would encourage all flights to stock a few extra for people like me who go through booking processes where it is not clear."

Pros: "Food and service always reliably good to excellent. If you're used to the North American style of "we are primarily here for your safety" service standard, then Asian airlines like EVA would be a breath of fresh air."
Cons: "Boarding time always seem to slip a few minutes lately."

Pros: "機艙舒適，機組人員態度良好，熱心親切，服務快速，空服員讓人看起來友善美麗，飛機乾淨衛生，讓人放心搭乘。"
Cons: "機上購物的電視螢幕上，想訂購的物品都沒有，很可惜。"

Cons: "Lock ( tsa approves) to )my luggage was damaged or deliberately cut off that it is difficulty to Manage the zipper with ease. Since the luggage’s were retrieved at end of the trip, I am not sure where these damaged occurred , either in states or Taipei or when tsa did their search, I do not have any noticed paper to explain the cause of damage lock either"

Pros: "Staff. Entertainment."
Cons: "Food was average. Space small. But economy always is."

Pros: "Nothing"
Cons: "45 min delayed departure due to no pilot then delayed arrival due to no ground we How mismanaged and incompetent can 1 .org be! I guess the AC motto is true...we aren’t happy unless you’re unhappy"

Pros: "good as expected"
Cons: "everything good"

Pros: "The crew was excellent, very attentive. Liked the movie selection."

Pros: "Well apointed aircraft, good food, individual games and movies made for a seemingly short flight."
Cons: "Both travellers are 6 feet. A litle morleg room would be nice. But there was more than any US domestic flight."

Pros: "Fantastic flight with EVA, as usual."
Cons: "Nothing, it was great."

Pros: "Excellent and responsive service from what must be the most attractive flight attendants on the planet. Seats even in basic economy are very comfortable with adequate legroom for my 250 lbs frame. Food is good with two choices and an option to customize online prior to the flight; and drinks are offered several times during the flight with numerous choices plus hot coffee and tea. Restrooms are cleaned several times during the flight and are stocked with amenities like toothbrush and paste, blindfold for sleeping, lotions etc."
Cons: "Why is the flight to Asia so long? Maybe the pilot could step on the gas?"

Pros: "Good food, lots of space, clean plane and friendly flight attendants. I would definitely fly with them again."
Cons: "The flight from toronto to taiwan is very lengthy. On the return flight i ran out of things to watch on the in flight entertainment system."

Pros: "Flights attendants were helpful. Washrooms were regularly checked for cleanliness."

Pros: "I must say I was skeptical on my first flight with this airline. Staff was very nice. The lady that did my tickets left a very nice note on my plane seat. The ride was very comfortable. The plane and restroom were neat and orderly. I would definitely recommend to my fellow travelers."
Cons: "My fruit platter was all fruit that was not ripe, but no big deal."

Pros: "Excellent premium economy experience. Very good food and service."
Cons: "Can’t think of anything..."

Pros: "The food was delicious and a majority of the staff members were nice and help full"
Cons: "Whenever I️ was sleep on my 16 hour flight nobody woke me up so I️ missed out on my meal. They have snacks to make up for I‎t but I️ wish someone would have woken me up because I️ was really hungry."

Pros: "Food"

Pros: "I slept through most of it"
Cons: "Airplane food"

Pros: "This flight was easy, there was no confusion getting on the plane. My friend and I were unable to pick our seats while checking in so unfortunately we had to sit separately. After the plane took off we realized there were a good amount of open seats so we were able to move and sit with each other with no problem. The flight attendenfas were great and super helpful and attentive."
Cons: "We couldn’t pick our seats during the online check in"

Pros: "it took off a bit late, but arrived early. the flight staff were very accomodating. the in-flight entertainment was very updated and the audio was alright."
Cons: "the guy sitting behind me kept impaling my back with his knee."

Pros: "Everything Hello Kitty."
Cons: "Ugly uniform."

Cons: "Flight attendants were unfriendly. My headphone disappeared on the flight , no help from flight attendants."

Pros: "Stewardess pleasant food ok"
Cons: "Movies very limited option"

Cons: "Please update more new movies and musics"

Pros: "Good in flight entertainment options, overall smooth flight, take off and landing."
Cons: "Lots of kids screaming and running around the plane."

Pros: "Good food. Lots of movie selections. I like the amenities in the bathroom."
Cons: "Less space. No socket to charge phone."

Cons: "We nearly dehydrated during the trip. We're EXTREMELY skimpy on drinks. Had to ask 3x before I'd get something"

Pros: "the cabin crew was polite, accomodating and friendly. the blankets were warm."
Cons: "the seats are uncomfortable and the food was not good. but this is not unique to eva air. most airlines are like this."

Pros: "Fine flight, attendants were nice, just happy to have food and drinks."
Cons: "It was a full flight due to the Easter holiday so no where to stretch out."

Pros: "Very polite staff. Nice airplanes and great food. Excellent value for overseas flight from Chicago to Hong Kong. Connecting flight was easy and they did a great job getting my luggage transferred"

Cons: "I thought the quality of the food was better on my flight from New York to Taipei, but breakfast was delicious on both trips."

Pros: "I like the service, I felt that it was genuine and with care. They made the long flight seems short."
Cons: "The food wasn't that great. I hope that they can provide light meals on the flight which was offered by the other airline (CX and EY)"

Pros: "Fast actions by tha FAs"

Pros: "Overall I like the plane ride. The entertainment screen quality was good and overall, I was pretty comfortable"
Cons: "Food is always lacking, but its not a really big issue for me."

Pros: "EVA airline is the second time I traveled between Toronto and Hong Kong. Its excellence service, which says all, is persistent."
Cons: "Don't understand why they would not give me airmail on my United Mileage Plus last time, and did not give me airmail from Toronto to Taipei this time, The trip from Hong Kong to Toronto is yet awaiting."

Cons: "Surfboard charge not very good"

Pros: "The Crew was good but I think that they are not allowed to give any drinks, food or water or wine They need to improve their services"
Cons: "Food and drinks were not good at all and not enough"

Pros: "The crew were lovely - friendly and polite!"
Cons: "The delayed departure- but I truly understand that it was beyond the control of the company as the delay was weather related."

Pros: "The crew on Air NZ is consistently wonderful. The entertainment and sets for domestic flights are good, but not great. For international flights, their seats and entertainment are excellent."

Pros: "The crew was very hospitable and friendly"
Cons: "Nothing"

Cons: "The snack were very simple. They don't communicate properly all the different snack options."

Pros: "Great entertainment"
Cons: "Overall great"

Pros: "Lovely, friendly crew!"
Cons: "No seat selection available on line, so stuffed in the back. No place for luggage. No soft drinks on flight. Mexican chips??? What’s that about?"

Cons: "We got off an hour and a half late as there was an audio technical problem."

Pros: "Flying Air NZ is a pleasure. You guys generally do a very good job. Even though the flight left late I was impressed with the Pilot announcement to allow connecting passengers to leave the plane first, and all others remain seated."
Cons: "The flight left late, making it stressful to catch my connecting flight in Auckland."

Cons: "Basic flight with no frills"

Cons: "Entertainment and seat comfort"

Pros: "on time, crew were friendly"
Cons: "have to pay to watch movie"

Pros: "None"
Cons: "When I booked this fly, no one tell me check in luggage has to be charged"

Pros: "the staffs and the boarding experienve"

Pros: "Agents went above and beyond to help. Wish I had names because I was REAL impressed at how much they helped to get our bags checked. My son had purchased my ticket and not bought luggage voucher. They helped me get online and buy voucher. Would recommend airline to anyone traveling in that part of world."
Cons: "It was a very positive experience. No complaints. I will definately fly Air New Zealand when that is an option."

Pros: "Crew solid n friendly enough"
Cons: "Seats too tight n cramped"

Pros: "Inflight magazine was just the right length for the flight time"
Cons: "Cookie was stale and coffee was nothing special... but that’s typical of all airlines"

Cons: "I was connecting on an International flight on same airline, New Zealand Air, and did not see where I was required to pay for our one checked bags for my wife and I. When I checked in on line I was not notified that I should buy the checked backs online so assumed one bag each was free. Instead we were charged $nz120. This is not acceptable and I would like a refund. Please help on this request. Thank you."

Pros: "The regional flights are nice and quick with no frills or complications. Everyone is in one cabin and you can quickly board using kiosks at the gate."
Cons: "You might want to bring a book on this flight or something as their in-flight video and adverts are all you'll really see in terms of entertainment."

Pros: "Legroom"
Cons: "Late"

Cons: "Bathroom did not work, food was not so tasty"

Pros: "Cabin crew was fantastic! Inflight experience was woderful."
Cons: "Airport personnel were very unhelpful. When I asked them a question, they told me to come back later. I came back at the time they said to and they told me they don’t have time for me. I need to come back another time. I went to another gate agent and she told be to go downstairs to the check in counter for help. That would have taken 2 hours. I called customer service and they answered my question quickly. I just wanted to know if I would be charged a fee to change my flight."

Pros: "Friendly and helpful staff"
Cons: "No WiFi or outlets on aircraft"

Pros: "Flying over the country of NZ."
Cons: "Crying kids."

Pros: "Attendants were friendly. The agent at the gate rerouted my flight after my initial flight was delayed. She explained she did that so that I could make my international connection in time."

Pros: "The usual "shuttle" flight between chc and akl."

Pros: "Quickest boarding ever - Have hardly seen an airline having people board through the rear entry Super fun safety video All-in-all a great experience"

Pros: "The check-in process was extremely simple and easy. The staff were very friendly and happy to help. They didn't make a huge deal out of small problems, as so many seem to like doing."

Pros: "Very friendly staff, speedy boarding, nice comments from the captain."

Pros: "I was very impressed by the entire experience. Boarding and disembarking at front and at rear of plane, good spacing between seats, cookies, entertainment options... and lovely flight crew. Thank you Air NZ!"
Cons: "Nothing I can think of. Very happy with the flight."

Cons: "Air New Zealand needs to manage double door boarding a little differently - a ticket checker needs to be at the split point - to streams of passengers trying to find their seat in opposite directions just doesn't work."

Pros: "A little cramped on the domestic flight, but for the hour or so from Christchurch to Auckland, it was acceptable. I was impressed that ANZ did a quick meal service on this short flight. The crew was great - very friendly and efficient."
Cons: "Close quarters between seats."

Pros: "We did not use the food or entertainment"

Pros: "Staff & aircraft were good."
Cons: "Flight was little late but not too bad."

Pros: "Things generally went well on this flight; you never know what you're going to get, and this was successful- all went well!"
Cons: "Wasn't all that bad!"

Pros: "VERY friendly and genuine!"
Cons: "Only one cookie-haha!"

Pros: "everything"
Cons: "nothing"

Pros: "everything"
Cons: "Nothing"

Pros: "Everything, felt safe"
Cons: "Nothing"

Pros: "Unlike the American flights, they actually served a light snack (not pretzels and nuts) and offered complementary wine and beer. The ride was pleasant."
Cons: "For the economy passengers, we had to go down a flight of stairs onto the tarmac and then back up on a portable stairs to get onto the plane. The same was true when we were deboarding the plane. This has more to do with the airports than with Air New Zealand."

Pros: "Cabin crew was excellent"
Cons: "No complaints"

Pros: "Everything was quite nice."
Cons: "Not much"

Pros: "Extra leg room at front of plane."
Cons: "Seats too narrow."

Pros: "Not a problem, anywhere. For a long day, that is appreciated."

Pros: "Awesome crew! Tasty food! Comfy seats!"

Cons: "departed to late .. nearly missed connecting Auck- Hong Kong. Suitcase was left behind .. will receive 498 hrs later .. not good enough"

Pros: "Free cookie!"

Cons: "Using a 777 meant longer check in time and was much longer arrival time and baggage collection. Meant I was stuck in Auckland traffic because of the extra time"

Pros: "Everyone was very friendly and accommodating. Seats were comfortable and roomy. Food was delicious served by real professionals."

Pros: "Service"
Cons: "Waiting for passengers and delaying our flight"

Pros: "I love air new zealand. Watched dr strange and had yummy breakfast. Crew very friendly"
Cons: "All good"

Cons: "Nice work"

Pros: "The crew was exceptional. They took care of the customers with passion and energy. The Q suites are comfortable and one of the best seats out there."

Cons: "Nice"

Pros: "qatar airways is able to accommodate my low sodium diet"
Cons: "headphone for entertainment did not work"

Pros: "The crew was amazing and delightful"
Cons: "The crew was amazing and delightful but should provide food to kids first before even those special diet or vegetarians."

Pros: "Staff is nice and polite."
Cons: "Need more movies choice and TV"

Pros: "Crew was very helpful for everything"

Pros: "Friendly crews. Excellent food. Great service. On time arrival."
Cons: "They could provide hotel for transit passengers with long layovers."

Pros: "They flight"
Cons: "Complementary hotel for long stops"

Pros: "Crew was friendly and helpful."
Cons: "the lights kept changing color above constantly which made it hard to sleep when needed. Was traveling with 2 small children and the ability to sit/eat comfortably was a challenge due to the limited space. Food was unappetizing and would have just preferred more fruits instead of the bland meals"

Pros: "Excellent service with attention to detail"
Cons: "lay-flat seats fairly uncomfortable in the lay-flat position (does not compare to the Q Suite used on newer aircraft) Entertainment system a bit dated, but decent selection"

Pros: "Of all the flights and airlines I have used this was definitely the top of my list . The aircraft was clean , the crew were polite, curious, and attentive nothing was too much trouble. The food looked good tasted good and was plentiful. The pyjama were a nice added touch and very comfortable for the long flight. Flying into Cardiff airport was so good for my intended destination. I would certainly recommend them to others and many airlines could learn from their example.Well done and thank you"
Cons: "There was nothing I didn't like about this flight"

Pros: "I really like the Qatar flight from Auckland to Manchester. But beware now that the Akl leg leaves 1 hour later the transit in Doha is officially 1.15hr. But since the first leg is always getting in and you have to bus to the terminal, transit time is about 30 mins. Although they are efficient and i made it this time, i wouldn't want to do this with kids."
Cons: "Short transit time"

Pros: "Aircraft was brand new -- very clean and everything worked well. All flights were on time. Crew was excellent -- very courteous and helpful. Overall -- very good."

Pros: "So many movies to spend flight time with great crew"
Cons: "There are couple things. First of all, it was cold almost for everyone: everyone used a blanket, and some people asked for a second blanket. Secondly, I think that if this airline became the best airline in 2017, staff should care about their passengers’ stuff more than they do, so backpacks or suitcases don't lose parts or get crushed during flights. When I got my backpack back, I thought that someone had used it to play football. My backpack had lost some parts, and some pieces of it were torn!"

Pros: "legroom"
Cons: "being in the middle of three"

Pros: "Our connecting flight was only 1 hour after reaching Doha. They placed a crew member to receive all the passengers that needed to make that connection. Very very useful. Our luggage was made it to the short connection."

Pros: "Boarding was smooth; Plane was clean; Flight departed on time;"
Cons: "Flight arrived late for no obvious reason; Crew was good but not as good as what I have experienced in the past with Qatar and other airlines"

Cons: "Boarding process, Smart Phone App, food quality, Announcemebts, Time to unboard the plane, flight information displays at Doha are not easy to find the flight info"

Cons: "I was unable to get my food preference on line days before my trip. It kept telling me to try again. Fortunately the staff was very helpful when I got on board and were able to accommodate me. I hope not to have that same problem on my return flights"

Pros: "Jain meal was quite uninteresting Flight was too packed Cabin air stale and dry"

Cons: "My seat would not go back. The food was all carbohydrates and quite cool instead of warm. There was only one tiny piece of chicken in chicken roll."

Pros: "Friendly and genuine staff. Clean plane. Staff were well organised."
Cons: "Headphones didn’t fit my head and began to hurt my ears. Media cut out a lot."

Pros: "Older plane Older entertainment system"
Cons: "Older plane Older entertainment system"

Pros: "Crew were supportive because pain in my heel and they ran out of food selection even though front of plane. Thanks especially to supervisor Jane."
Cons: "Need to provide further quantity of non veg selection even though front of plane. Plus the taste of all food were Unsatisfactory and could not finish that was starving at end of flight. Recommend hire international famous gourmet chief. Removing casing of my tablet for Qatar security airlines into usa was painful that broke 6 finger nails. Need to warn on the website or ticket security requires remove casing at Doha to usa. Had no issue from USA TO Doha which requires no removal of hard cover casing."

Cons: "going with RJ in the first leg"

Pros: "Airport was pretty impressive,"
Cons: "Waiting Area in DOHA for boarding does not have a latrine to use, so once you checked in you can't go back out."

Cons: "Screaming children; not the airliners fault"

Pros: "Great amenities and service - fed often throughout trip and great console with games, movies, etc."
Cons: "The neck rest was a bit tall and deep for a shorter person with a smaller neck - it caused me some discomfort while trying to rest."

Pros: "All of it was great!"

Pros: "Stewards were great"
Cons: "No complaints for this leg of the journey. Entertainment options were mediocre as all legs of my journey had the identical offerings and i pretty much watched all of it in my round trip almost 48 hours of total on plane time."

Cons: "More veriaty on music would be good"

Pros: "All"
Cons: "None"

Pros: "Stopover in Doha fun. The people are so friendly."

Cons: "The online check in system was down so we all had to line up to check in."

Pros: "Food was better than expected. Entertainment as good as any major airlines. Planes were new and modern."
Cons: "Flight attendants are not friendly and rude. Seat had a problem reclining."

Cons: "Long flight on a 777-200. Crowded aircraft, crew not very attentive to call light, and food mediocre at best. Entertainment service was horrible, old movies and typical Qatar Airline selection of Bollywood films (Expected when flying from Doha, but not New Zealand!) Seat would not recline, but no option to move to another isle seat."

Pros: "Generally good experience at least as far as a very long flight with two children can go. Good food with plenty and quite healthy snacks for kids. Very friendly and attentive crew, comparably comfortable seats, clean and comfortable bathrooms (what not always has been my experience with other airlines)"
Cons: "Due to a misunderstanding at check-in we have been seated away from a baby bassinette (although booked) to sit together with my husband, nobody asked what my preference would be (sitting as a whole family or having a bassinette) and a 17-hour flight with a 9month old baby constantly on my lap was challenging. Also a very disappointing selection of films and documentaries for adults. I ended watching a kids movie with my older daughter and it was the only thing I found appealing. Kids section very good though, my 5-year old was glued to the screen and all the options had my approval :)"

Cons: "They announced everything in English and Arabic and repeated the same announcement multiple times. The entertainment is good but frustrating that it is constantly interrupted with announcement about everything. I have never heard that many on any other plane. The announcement about customs paperwork was long and done 2 times in English and 2 times in Arabic. There safety video is soooo long and again is done in two languages. It was just all too much. Besides that everything was great."

Pros: "Had a great experience with this flight"
Cons: "Nothing"

Cons: "NA"

Pros: "The usual customer care, from checking in to leaving the plane, second to none. Food choice and quality excellent."
Cons: "The new diagonal seats are good, except when trying to put my feet up. The raised foot area is very cramped, and for me sleeping wasn't possible. I left my feet on the floor."

Pros: "Everything was good!"
Cons: "I had a torn budd/hamstring muscle and an upgrade to another class would have been great because I was in constant pain. Hopefully, when I return in a few days - this could be arranged?"

Pros: "Very nice"
Cons: "Crews walking between the lines. They don't care pushing to others. They never said sorry for that."

Pros: "Seats were roomy and leaned back quite comfortably. The gluten free meals I had were fantastic, which I've never said before of an airplane , even regular meals."

Pros: ". ."

Pros: "Due to the multiple booking mess, I got a middle seat in a 14 hour long leg as all all isle seats were taken. I requested an isle seat due to health issue but no help. The flight was 1.15 hour late and made me lose my connection at Chicago.Never flying Qatar again."

Pros: "Crew was friendly. Flight left on time!!!!!! :)"
Cons: "Food was served too late. Unable to get a bottle of water as I was dehydrated."

Pros: "The business class was okay and food was good."
Cons: "The entertainment choice not as vast as Emirates that I always experienced"

Pros: "The entire experience from booking, to checking-in, to the actual experience on board the flight were so smooth, I thought it was too good to be true. Turbulence usually makes me nervous, but I barely felt it on this flight. Finally and most importantly, on such a long-haul flight, the entertainment options were amazing,"
Cons: "The food and the Duty Free shopping selection could improve a little bit."

Pros: "Friendly quality staff, good aircraft."

Cons: "The flight crew and gate crew were the rudest I have seen in my entire life. They acted as if they were too good to acknowledge passengers and ignored the flight attendant light and other efforts to get their attention to ask a question."

Pros: "The crew good except one man i guess from India"
Cons: "The food was not good at all"

Pros: "They were very supportive.. Thanks."

Pros: "Seats comfortable. Entertainment was extensive. Food was good!"
Cons: "Landing was rough!"

Pros: "Crew was super nice and accommodating. Entertainment was the best selection I’ve ever seen."
Cons: "It was impressive. Can’t yhink of anything."

Pros: "Great value"

Cons: "Emirates could do better!"

Cons: "Food"

Pros: "The overall trip was amazing"
Cons: "N/A"

Pros: "Hotel stay on your long hold"
Cons: "Needs to improve in all sections"

Pros: "The crew was awesome, seating is never comfortable for a long flight."
Cons: "I do not recall any plane departing the dock on time. All Airlines need to work on boarding quicker and leaving on time."

Pros: "Crew was friendly. Comfortable."

Pros: "Excellent!!!"

Pros: "The entertainment system. Easy to use and huge variety."
Cons: "The crew seemed very immature. They were more interested in gossiping about their social life and seemed to consider the job as secondary to why they were there."

Pros: "Traveling alone with a 1 year old the crew was fantastic. They gave me better seats with empty seats next to me. Helped entertain little one regularly on their own accord. Very friendly and helpful. Made a long exhausting more than trip doable"
Cons: "I didn’t like the airport in Dubai. Cleaners locked all the disabled toilets. I walked to 3 of them. Very difficult to use normal toilet and having to leave your baby & carry on outside when traveling alone!"

Pros: "Information from the captain"
Cons: "Serving alcohol to someone who had consumed a lot, difficult for the crew to know though."

Pros: "Everything was great"
Cons: "Nothing"

Pros: "The flight was incredibly comfortable, and Emirates reputation is well warranted. Service was impeccable and food was great. Seats were great, especially in business."
Cons: "Overall business class was great, however I didn’t like the placement of the remote at my left shoulder. I hit rabdom buttons a few times and it changed the channels and I would have to re-search for the movie I was watching. Everything else was absolutely perfect."

Pros: "Ease of checkin"
Cons: "Delayed take off Delayed baggage retrieval’s"

Pros: "This was operated by Qantas. Nice movie/music setup. Crew friendly"
Cons: "Food plentiful but meat was tough and pretty instututional in taste. Couldn’t eat but half of any meal"

Cons: "By the time the food cart reaches rear zones , there are not much left to choose from. It should be better managed so all passengers have a chance to pick the food of their choice."

Cons: "Delayed and no hotel for an 11 hour layover"

Pros: "The price."
Cons: "Legroom entertainment show selection remote control {very poor} Food"

Pros: "Nice airplane, good entertainment, good food, ontime service, pleasant cabin crew"

Pros: "staff is nice"
Cons: "Seats are not as comfortable as other airlines. Baggage lost. Took 30 hours for us to receive. Flight to jfk seems to be cancelled due to weather, but it is very unclear due to no communication from Emirates."

Pros: "EVERYTHING"
Cons: "N/A"

Pros: "I flew round trip on their flagship Airbus 380 from Toronto to Dubai, about 13-14 hours. Crew was great, plenty of food and drinks, about 3x meals, lost track of how many drink runs, maybe 5x. It was almost too much food & drink! The in-flight entertainment was great, touch screen was fantastic, USB port, even power outlet, on back of seat, plenty of entertainment choices from movies, to video games, to trivia, I even got a kick out of all the camera's mounted on the outside of the plane with all the flight tracking details available on screen, plenty of bathrooms. Its such a big plane it didn't even feel like you are flying. I'm 6'4" so I always choose an aisle seat so i can at least stretch one leg out, the crew was even mindful not to bump my elbow or even my leg when it was extended out into the aisle while i was asleep...which was more than accommodating to something I shouldn't have been doing! Overall Excellent, I wish every airline was like Emirates. They're bringing back the old school service and class airlines used to be like. I know people don't dress up while they air travel anymore, but I'll be dressing up the next time I fly Emirates! ;)"
Cons: "Nothing comes to mind."

Pros: "Decent food, real utensils, free wine, excellent entertainment system, free limited wifi. Try finding that on a budget airline"

Pros: "Seat was really comfortable and leg room was excellent. In flight entertainment will keep you busy."
Cons: "Nothing. Emirates are the best!"

Pros: "Friendly crew members. Wonderful service. Great entertainment. Excellent service all round."
Cons: "None"

Cons: "The ac wasn't working properly just hot air being blown"

Cons: "Emirates flight took me and my mom to Milan(Italy) on issued Dubai Boarding pass."

Pros: "Food was the best I ever had on Economy, seats were comfortable, enterteriment was very good, cabin crew very polite and attentious..."
Cons: "Boarding was too Long with to much security measures"

Pros: "I enjoyed the attention to detail and the overall friendliness of the staff."
Cons: "During the boarding process, there was little control and it ended up becoming a mad rush involving all zones to just to get on the plane."

Pros: "Pretty uniforms and good service: Polite, gentle, helpful"

Cons: "IAD-->DXB--?AMM; Airlines took my stroller from me before boarding the first flight to Dubai(at gate), and they gave it to me in Amman. WHen landed in DXB, There was a long walk form the plane to the gate where you can find a stroller in the airport( which is only a single stroller) and having 3 kids which does not help. Why not give strollers at gate just like all other airlines! I was prepared and had the double stroller with me! Never again on Emirates with kids!"

Pros: "Flight was quiet and very well organized"
Cons: "I normally choose vegetarian on all my flights, but emirates only has a strictly vegetarian option. Which means vegan - food was not good at all. Sometimes too spicy to even try to eat. I asked to replace my meal on occasion and took the continental breakfast which was great."

Pros: "They were on time and excellent service all the way. It couldn't have been better."

Pros: "The plane. The thoughtfulness of the crew. My seat's location. I was lucky to be in the front center! The flight information display. Flying at night across the Tasman Sea it was as though we were stationary (apart from a little vibration as we crossed the Southern Alps). Besides, the Air Bus is so quiet (comparatively). Oh yes. One other thing: the fare."
Cons: "We are vegetarians (not vegan). I wasn't keen on the chicken/fish option. But I didn't complain."

Pros: "Loved how professional, courteous,pleasant and efficient all flight attendants were."
Cons: "Majority of movies were either B movies or older movies. Would have enjoyed more recent movies."

Pros: "Entertainment was good"
Cons: "The seats were terrible and not enough cushioning"

Cons: "Headphone was taken by crew the moment plane landed."

Pros: "Would have been better if the Veg food was not of the saem menu as in the preceding flight"

Pros: "Really comfortable, good service."

Pros: "F"

Pros: "The economy was just as well served as Business Class. There were 22 different countries represented in the crew on the flight. We were served a hot meal and a cocktail. Also, had more leg room than normal. Very efficient boarding system, as well."
Cons: "There wasn't anything about the flight to and from Sydney to New Zealand we didn't like."

Pros: "I requested a blanket for my Son and was told there was none available....."
Cons: "On disembarking I notice a various overhead compartments with bags full of blankets. Why was a deny a simple Blanket? This is unacceptable in an airline that praises itself to be one with the best customer services.......Bad, really bad...."

Pros: "Emirates is always excellent however the crew were not very engaging"

Cons: "Flights are always good but back office staff is always careless not to bother any complaints or never solved any complaints they do not care of customer bcoz they have business thier is no other airline right now but in future may be they loose customer like me"

Pros: "Not one thing about my experience."
Cons: "The alertness of the staff, the boarding process, the knowledge of the staff. Not breaking my luggage!"

Cons: "Staff was very friendly, courteous and helpful."

Pros: "The crew was great"

Pros: "The crew was friendly and helpful."
Cons: "The aircraft looked new. However the seat widths seemed small. Awkward recline as well. The seats were just not comfortable."

Pros: "Excellent"

Pros: "Nothing to like"
Cons: "No entertainment, un friendly crew, terrible food"

Pros: "Crew was really nice can’t complain"
Cons: "Other airlines offer free beer or even hard liquor here u have to pay"

Cons: "Not missing my connecting flight. Being flown to the correct airport. Not having my luggage go missing."

Pros: "Seating was good. Crew was good"
Cons: "Food could be better"

Cons: "It would have better if the flight wasn’t 5 hours late."

Cons: "Need more movies to choose from."

Pros: "Good food and beverage options. Many movie and television selections."
Cons: "The seats were too close especially when reclined. The lady next to me got into an argument 3 times with the man behind her and no one assisted the situation. The second security check needs a better signifier that it was done. It almost made me and another man miss our flight. Miserable attendants"

Cons: "Boarding time needs to be longer. Also, too little time between connecting flights."

Cons: "The temperature on this overnight flight was sweltering Legroom was poor"

Cons: "Lost baggage"

Pros: "After having read Swiss Airline reviews I was prepared for a difficult and uncomfortable trip from BOS to ZUR. I was pleasantly surprised to the kindness and comfort I found in the economy class of Swiss Airline. Bags were checked in, flight was timely and legroom was satisfactory. I would highly recommended Swiss Airline due to my overall experience."

Pros: "Best flight for a long time. great service and entertainment."
Cons: "I was unable to order vegetarian meal before the flight. This also a KAYAK / VAYAMA issue - you can not pass the info about special meal to the airline and Swiss seems to require that you order through them in order to specify such details. You should improve this."

Pros: "I loved the upgrade to business class. It was private, spacious, and very hospitable."
Cons: "N/A"

Pros: "The seats would recline too far so that people behind would get their range of motion uncomfortably limited."

Pros: "Food was tasty. Crew was very good."
Cons: "Legroom was horrible, and I’m 5’-7”! Ancient entertainment units."

Cons: "I had paid a little extra to have a seat in the back of the plane going to Greece and returning also. I was under the assumption the extra charge would give me a seat with only one extra person next to me. On both flights to and from JFK I was seated in a row with 3 seats and not the last row as promised. Just wondering if a refund for the extra charge would be possible."

Pros: "Good breakfast"
Cons: "Bad seat, just an economy seat"

Pros: "Meals were excellent and filling! Crew was conscientious and responsive. Plane was very clean. Very impressed and would fly with SWISS again over any other airline."
Cons: "My seat didn’t recline properly, and it wasn’t fixable, so it felt a little claustrophobic with the person in front of me fully reclined the whole flight."

Pros: "Professionalism of the crew"
Cons: "First there was a mechanical with plane 1. They changed our gate. Then plane 2 was too small and the flight was overbooked by 40. Then the coffee machine was leaking. Then the crew passed their legal time and had to be replaced. Bottom line almost 3 h delay after 6h in ZRH coming from Mumbai"

Pros: "The flight attendants were professional and helpful."
Cons: "We were glad to have extra leg room at the bulk head, however, the seats themselves were extremely narrow. My elderly father found it exceptionally difficult to sit and stand from the seat. The seat table creates an ever tighter fit for someone with special needs."

Pros: "Service and food where good."
Cons: "Sound only came out of one side of head phones, tried multiple sets."

Pros: "Swiss service relayable"

Pros: "Crew was attentive and courteous. Everything from check in to landing was simple and streamlined."

Pros: "I am a frequent flyer with swiss airline. Amazing crew, boarding, taking off and landing is on time if not a little earlier. However, I was quite disappointed with the enertainment package and food."
Cons: "I am a frequent flyer with swiss airline. Amazing crew, boarding, taking off and landing is on time if not a little earlier. However, I was quite disappointed with the enertainment package and food."

Pros: "perfect and easy"

Pros: "Boardoing 7h10; 7h25 announcement we would arrive on time 8h50. No further announcement, late departure. Arrival 9h25. - mo explanation. Luggage only at 9h50"
Cons: "Delay"

Cons: "1h45 departure delayed with no compensation."

Pros: "On time and friendly service"
Cons: "Poor selection of films, cramped seats and mediocre dinner"

Cons: "Seating and foot space was uncomfortable to me."

Pros: "Very friendly crew."
Cons: "Seating is too tight and uncomfortable and I'm only 5'6"!"

Pros: "Everything"
Cons: "Nothing"

Pros: "The crew (and food to a certain degree) are the only things at the moment that represent a bright side of Swiss Airlines."
Cons: "I have flown with Swiss several times. Every single time, I had to run in between my gates to make it to the connecting flight. And in the process of the turmoil and stress of rushing, I have witnessed airport people being extremely rude with passengers who were not at fault that their original flight was late and were merely trying to make it on time. Correspondingly, every single time I flew with Swiss, I never knew whether or not I will get my luggages. Simply put, your organization is poor and your flights are unfailingly late!!"

Cons: "Unorganized and hectic at the gate; personnel were rude and unhelpful. I was asked numerous times to Leave and let them do their work" when I asked why I was on standby and what that meant."

Cons: "smooth & efficient friendly crew"

Pros: "Excellent food - 5 star restaurant quality. Great service - always aims to please."
Cons: "IFE with very few options. Boarding aircraft with Bus - horrible."

Pros: "Friendly staff"
Cons: "This aircraft should be retired long time ago"

Pros: "Crew was very nice"
Cons: "Make sure they check the flight before they make passengers aboard like my seat, I had to travel for 10 hours in same position & even flight attendants couldn't help because the flight was packed I understand but I did suffer"

Pros: "Modern air planes, plenty of leg room, comfortable seats, good service, USB outlet"
Cons: "Food wasn't so good, I ordered a Vegan meal and got the Vegetarian one"

Pros: "The service , the hospitality and kindness"

Pros: "Loved the food and wine. Very comfortable flight and the staff was wonderful"

Pros: "Chicken with polenta was better than most airplane meals."

Cons: "Missed my fight, not by my Folt(big accident on highway 80) .. Paid 400$ fee for next connecting flight, but first they told me I have to buy new ticket. My laguage was shipped only to Zurich, but destination was Vienna.. so they didn't let me on connecting flight.. It took another 3hours dealing with people from Swiss airlines(great service"

Pros: "Excellent service ans quality flight"

Pros: "food was pretty good, nice selection of movies"
Cons: "cramped seats"

Pros: "Great service on the board service, plenty of drinks during flight, decent food on economy class, spotless clean plane."