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Cons: We made reservations on Premium economy which was overbooked so we did not get a seat assignment until reaching the gate. However they upgraded us to business class so we were delighted.

Pros: Nice aircraft once I got to Texas. From my hometown the plane was kind of old.

Cons: Well they lost my luggage after my original flight was delayed 2+ hours. Rebooked my flight but never communicated to me whether they would handle my bag transfer or if I needed to go get them myself From the baggage claim to put into the correct flight. So I had no clothes...

Cons: Leg room

Pros: On time flight, efficient, friendly crew. Clean plane.

Cons: I was told that 30 minutes is plenty of time to make a connection at DCA. However in order to make a connection there you need to take a bus across the tarmac. The bus sat on the tarmac loading up with way too many people for 10+ min… Almost missed our connection

Pros: The crew was very kind and welcoming.

Cons: The seats are much tighter than Southwest and Virgin. My husband and I are taller (6' and 5'9" respectively) and our knees kept bumping the seats in front of us.

Pros: Great crew. Modern plane, excellent legroom with a payment of €100. I’m 194cm and could barely reach seat in front with my feet. Food very good, Bathrooms downstairs large and always was available. Entertainment excellent.

Cons: Nothing really.

Cons: Over 6 hours of delays

Pros: Nothing

Cons: Flight was canceled Costumer service was terrible Had to weigh 26 for flight to Indianapolis

Cons: The food options were severely limited; NO vegetarian/vegan options.

Pros: Just overall good mood!

Cons: Food options were very limited; no vegetarian/vegan options.

Cons: I really have no complaints. Airplane seats are never all that comfortable, but short flight, so these were okay.

Cons: The departure gate changed but no one told us. The departures hall where the original gate was had only one digital screen on the other side of the room with departure info. If sitting still didn't make me restless, we would've missed our flight!

Cons: No it was good

Cons: Services of crew very poor specially onboard services in business class

Pros: Good

Cons: NA

Pros: Crew was very calm, courtesy, and cheerful.

Pros: The crew was amazing! They were all so nice and helpful

Cons: The WiFi didn’t work

Pros: There was an available seat next to me

Cons: I had to walk from one end of Minneapolis airport to the other end all within 35 mins to catch a connecting flight, tram was not in service. Not fun!!!

Pros: Use my built up miles for the SEA-ANC leg of our trip, as to physically price it out as one ticket usually increases the fare by 300-600 u$d depending upon time of year. As it was the tail end of an already long journey (OKA-ICN/ICN-SEA), booked the First Class Cabin. Every mile was worth it.

Cons: N/A

Pros: the young man who was our flight attendant was just terrible. He could care less about his job. Name I think was Nathan.

Pros: Great service

Cons: Nothing

Cons: Everything was Okrrrrrrrr!

Cons: The food was so bad. Too Dry.

Pros: Great service.

Cons: Nothing

Pros: The access to the full library of entertainment & internet access included with the flight .

Cons: Larger Portion/Variety of edible Snacks . . Chips Trail Mix Cheese itz Cookies

Pros: Yes

Cons: Snacks

Cons: The boarding was processed by one agent. He did a fine job but took too long to board. Needed to have 2 people managing boarding the plane

Cons: Great flight!

Pros: The crew did the best with the hand they were dealt.

Cons: This flight was extremely disorganized and Hawaiian Airlines did a terrible job of updating the situation to its guests. We had no idea our plane was 4 hours delayed because their websites never displayed that (said everything was on time). We only found out when we went to board and they informed

Pros: Very

Cons: Easier access to entertainment

Pros: Free entertainment. Complimentary food

Cons: More leg room

Cons: Canceled flight, major next day flight detour!

Pros: Crew

Cons: Hour late and no wifi!

Pros: Al the amenities were provided.

Cons: In this day and age Wi-Fi should be provided always. Unfortunately it wasn't on the flight from Tokyo back to Los Angeles.

Cons: Work on those delays

Pros: Friendly crew.

Cons: the TSA scanner overheated. They say 30 bags made it into the cargo hold. I saw 2. flight itself was delayed 3 hours. Our pilot felt it was in everyone's best interest to try to wait for luggage to come along with all of us as many things end up in your bags. I would have changed the food. Soggy

Pros: 9 hr flight, well taken care of by attendants and good timing... food, beverage and amenities.

Pros: I loved the headrests that could bend so it cushioned your head while you were sleeping. I also loved the tablet/ phone holder on the bs k of the seat.

Cons: The breakfast sandwich wasn’t the best.

Cons: Had a hard time sitting in the seat for that long. Not super comfortable

Pros: Crew

Cons: They were delayed. They wouldn't let us keep our checked sized bags which slowed us down even more. Our next flight left without us while we were waiting for a gate to open so we could get off the plane. There were no more flights so we had to fly to an alternate city and rent a car to get home.

Pros: Quick, on time flight. That’s always good!

Cons: Lead attendant spoke so fast that he was hard to understand.

Cons: Was not offered a drink in first class prior to take off.

Cons: They were delayed. They wouldn't let us keep our checked sized bags which slowed us down even more. Our next flight left without us while we were waiting for a gate to open so we could get off the plane. There were no more flights so we had to fly to an alternate city and rent a car to get home.

Cons: Great flight!

Pros: Helpful crew.

Cons: These planes are tiny. Our equipment was B717.

Cons: I upgraded to Premium+ and it did not feel like an upgrade from a comfortability standpoint.

Cons: I was in business class. The seat in front me magazine holder was stretched out and constantly hit me in the knee.

Pros: The crew was wonderful and friendly.

Cons: The crew announced that there was limited food options on the flight (low supply). When a flight is 5 hours long, an adequate amount of food options should be available. Hand towels and toilet paper ran out during flight.

Pros: The crew was friendly enough and the seat size / storage was typical for standard plane tickets.

Cons: The flight was extremely cold. Coming from Mexico to LA we didn't have jackets / blankets on us but it would have been very helpful for this flight. Deplaning at LAX was ridiculous. We stood on the tarmac outside the plane inside a glass tube for 20-25 minutes with no information waiting for a bus.

Cons: More Space between seats would have been nice

Pros: Pleasant crew. Very professional.

Cons: Alternative choice for snack meal besides ramen.

Pros: Free entertainment and food!

Cons: More space

Pros: I loved the headrests that could bend so it cushioned your head while you were sleeping. I also loved the tablet/ phone holder on the bs k of the seat.

Cons: The breakfast sandwich wasn’t the best.

Pros: Flight was on time. Plenty of room for luggage.

Cons: The food was only ok. A more balanced meal would be appreciated. A sandwich with bread, meat, spread, was all that was provided. A salad would have been appreciated.

Cons: They were delayed. They wouldn't let us keep our checked sized bags which slowed us down even more. Our next flight left without us while we were waiting for a gate to open so we could get off the plane. There were no more flights so we had to fly to an alternate city and rent a car to get home.

Pros: Flight crew was ok and boarding was really quick

Cons: Terminal 2 security at LAX is awful and inefficient Also plane had a malfunctioning switch and it took them 1.5 hrs to fix while we are on the plane. This was 1.5 hrs delay on a 58 minutes flight. :(

Pros: Everything! I appreciate that the ticketing agent helped me get an earlier flight and I appreciated the gate agent making sure I had a good seat! I love Delta!

Cons: Nothing honestly

Cons: Flight was cancelled and rebooking was poorly handled. Might get bumped from rebooked flight as well.