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Pros: Despite the delay, bording was quick and efficient, crew were welcoming

Pros: Seat spacing decent by comparison to other carriers. Good drink selection. Offered regularly.

Cons: Snack was good but small for a 4 hour flight. Pleat of drinks offered.

Pros: Virgin Australia is the best! From the boarding crew to in flight service, everything was above and beyond.

Cons: Everything was perfect.

Pros: Seats were comfy

Cons: Food was the worst I have ever been offered on a flight

Cons: Window seat.... 9A ..... no window......

Pros: Entertainment was very good. Crew was professional and efficient.

Cons: The seat had no lower back support and was really uncomfortable.

Pros: Crew, comfort, snacks

Cons: When boarding stick to boarding from back to front, and stick to rows and not a free for all half way through

Cons: Airlines waste a lot of time and money preparing food that is mediocre at best. Just offering simple orange juice , tea coffee and a muffin to keep people going would be better as it's such a short flight.

Pros: Stewardesses were so kind and friendly on this flight, it was a very positive experience.

Pros: The customer service phone number was impossible to get through on in order to take to someone within 24 hours of my flight in order to make my Special Meals request as I have Celiac's Disease. I was unable to make this selection at booking as when you book through a third party like Expedia, which I did, you cannot access the same internal tools required to make that selection. You can ONLY then call once you have checked in before the flight in order to let the airline know of your Special Meal needs. This is not only a terrible policy as it undercuts those who ARE ultimately still buying tickets to their airline, and that the airline is CHOOSING to sell. It provided me with an extremely subpar experience of the airline but left up to the last minute with doubts about my ability to board a 13 he international flight without the reassurance that I would have ANY meals aboard and no other options should that be the case. Right before my flight departed I was reassured that the information we had requested Expedia relay to the airline internally the day before, who we called when we couldn't get through to the airline, WAS able to convey this Special Meal request and I was going to have food on the flight, so I then did not purchase a bunch of snacks in the airport to have as options. The first meal in, no Special Meal was provided and I had to explain then entire situation all over again. They assured me they would figure it out and get me taken care of. However, no one who assisted me conveyed this to anyone else on the flight and every time food was dispersed, same situation. This was stressful and exhausting and the options provided me were modified to be gluten free, such as an entire plate of fruit for my snack, instead of the protein heavy snack everyone else received, because there truly wasn't extra for that type of dietary restriction. This was stressful and I was very hungry on the flight. One of the attendants got me a few chunks of cheese from first class, but otherwise, it wasn't great. I would advise travelers with Special Meal requests NOT to fly with AirCanada.

Pros: Friendly staff

Cons: Flight was delayed 2 hrs

Pros: The plane itself was great - spacious, room for luggage, in-seat entertainment and Wi-fi, power points and USB ports at every seat. Crew was perfectly fine.

Cons: There were no announcements prior to the 90-minute late departure, pretzels were the only “food” available (flight scheduled to leave at 5.50pm; left at 7.20, landed after 9.30 due to snow in Toronto)

Cons: I don’t like how they brought a snack cart thru where you could buy things, making it appear like it was the ONLY option. However, shortly after that, they gave everyone a free sandwich, bag of chips and drinks.... was pissed I spent $14 on snacks that I didn’t need to. Also, the flight originally was scheduled to leave Kauai at 1:45 and somewhere along the line it got changed to 1:15 but I didn’t know that somehow... glad we made it on time... Did not like how you had to have your own device in order to have movies or entertainment... pretty lame. This airline has so much potential! It was just little things that could have been much better

Pros: seating and personal TV screens was good

Cons: limitation of family seating for traveling with kids under 2 is not helpful. I would argue that kids >2 can take more time and effort... I was a single mom traveling with a 3 and 6 year old and there were no accommodations made such as earlier boarding or helping us sit together

Pros: The crew was kind

Cons: Leg room, food

Pros: The crew was very lovely in flight, the ground crew in Portland did as well as they could under the circumstances

Cons: I arrived an hour before my flight- after boarding began they closed the doors to reboot the engines and try and "fix" a problem with the landing gear. The flight kept being delayed with no explanation of whether or not it would even fly. We were told missed connections would be dealt with but they weren't. It ended up two hours late, had I known I would have gone to eat somewhere and avoided the terrible egg mushroom thing served on the flight. After landing , many were left with no idea how to get to their destinations and no recourse. The crew was great in the flight, though. Whoever maintains your aircraft should make sure problematic aircraft not be used to transport tens of thousands of your dollars. Very disappointing, considering this was my first flight with Hawaiian, I had heard they were the best. Noteworthy though, that my trip TO Portland with your airline was top notch. The return, however , leaves me with a bad taste and I don't think I will choose it again

Pros: Their plane

Cons: Food

Pros: Crew were great!

Pros: New Zealand Air staff were friendly, informative and courteous throughout the entire flight! I was floored by their service and by what was offered. They even worked to arrange for people to move around (some were packed 4 to a row, but there was plenty of space throughout the craft).

Pros: :)

Pros: Smooth flying!

Cons: Better & more snacks.....no ice?

Cons: Provide earphones or headphones

Pros: Good variety and quality meals during the flight as well as a super array of entertainment

Cons: The seats lack cushion so a 7 hour flight gets quite painfully after a while

Pros: Entertainment selection was nice.

Pros: Snack, cocktail, quick boarding, early landing

Cons: The seat is nice and wide but has a tiny upturn at the back which is uncomfortable after 2 hours.

Pros: The crew was great. I have sensitive ears, so sitting beside the loud engine is not something that I liked. I was uncomfortable, until I moved.

Cons: having some ear plugs

Pros: Good flight, good accommodation, great crew, good food!

Cons: Hawaiian boasts about a free meal yet provide no movie services. NEVER AGAIN!

Pros: The crew and the flight was good. The comfort of the seats were not, especially for a 14.5 hr flight

Cons: Just a little more space between the seats! You have to lean to the side, on the passenger seating next to you to try to pick something up or gather your belongings.

Pros: Crew and plane were fine. Nothing super special. Definitely less desirable a flight than European.

Cons: The international flights Quantas runs are fine. Beware of JETSTAR this airline is somehow even worse than value airlines in the United States. They weigh bags at check in, harass customers, the worst experience I have ever had in the air. Fly anyone else. JETSTAR IS BEYOND TERRIBLE.

Cons: Qantas always gives great service

Cons: I changes flights to leave out of Sydney instead. I ended up paying 304.00 in change fee even thought i booked flight using 80,000 miles reward travel still was charged to change the flight