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Cons: Plane trip was great , baggage pick up very slow. No entertainment on trip Melb to Cairns so can't comment.

Cons: The food and drinks.

Cons: Eye mark not provided.

Pros: The crew was amazing and the seat arrangement was well done.

Cons: I would have liked knowing the seat I upgraded to had solid unmoveable arm rests. Also the exit rows were not boarded first, and since I had no seats in front of me my items were not close at hand bc the overhead storage was already taken.

Pros: crew amazing seat to tight

Cons: wider seat

Pros: Easy great flight. Good entertainment comfortable seats.

Pros: The service and entertainment provided

Pros: Lovely staff and great food

Cons: There was no in-seat entertainment and we weren’t advised of this in advance

Pros: Good fly. Friendly crew

Cons: Late depart. Food was not what expected

Pros: Comfortable seats and good support from crew.

Cons: Entertainment options were very limited.

Pros: I’m a vegetarian, they made it easy with the online ticket note. I appreciated the thoughtfulness.

Cons: Small leg room but plenty of overhead space for luggage. Don’t forget you can only have 5kg of personal item and 10kg of carry on luggage. Not many people follow the rule but they will make you pay. I paid for heavy checked bag and still had to take items out... not sure if that’s just me!

Pros: It’s hard to complain about the comfort when the price of the flight was so good.

Cons: Audio headphones provided for the inflight TV service were kinda bad and it’s a special plug so regular wired headphones we use in the US don’t work. Not a complaint just an observation

Pros: The economy seats are pretty comfy considering so many other airlines, however it does make it a bit difficult to eat with a knife and fork at meal times. But the idea of a recliner seat is great! Decent in-flight entertainment.

Cons: Maybe a little more space to be able to eat a little comfortably would help. But I can understand that it's an infrastructural change that might not be possible.

Cons: You could have warned about the 2nd bag fee! I paid $80 for having a 2nd bag!

Pros: Their English, unlike US English, is a little hard to understand.

Pros: Everything was good except.....

Cons: The departure gate lounge for connecting flight to Vancouver was terrible.... very overcrowded, making for an unpleasant wait and boarding experience.

Pros: 9 hr flight, well taken care of by attendants and good timing... food, beverage and amenities.

Pros: The crew were very pleasant.

Cons: The flight was (remarkably for Hawaiian Airlines) very late.

Pros: We enjoy flying with hawaiian

Cons: Leaving on time and not having to board a different flight because of mechanical issues.

Pros: The flight attendants and gate agents were very pleasant. My luggage was already at the baggage carousel when I got there.

Cons: HNL has far too little space outside of security and has too few TSA agents, so the security lines are horrible.

Pros: Nothing

Cons: Look for alternatives. This airline used to be good, but they grew too much and now is really bad. Overall experience was very bad. Evaluate low cost competition. Today they are much better than LATAM

Pros: The crew was really helpful and attentive. we travel with a special needs young lady and every body was sure she enjoyed the fly. the airplane was in excellent conditions.

Cons: The waiting before entering to the lane was long and we didn't understand why we need to be waiting so long in the jet way.

Pros: Nothing. My advice is to look for alternatives. Latam has gone from good to worse. Believe it or not, low cost are giving a better service

Cons: Everything. It is a mess. Delays, baggage problems, aircraft passenger entry... the list goes on

Cons: Venden asientos pero sus sistema de la aplicación es pésimo no me dejaba cargar el pago. Para el embarque de miami a lima no había buen orden

Pros: Got upgraded to first class

Cons: The flight out of Miami was delayed 6 times for a total of 4 hrs.

Pros: Crew was nice. Enjoyed watching one stewardess train another. Very smooth landing in Redding.

Cons: Flight delayed for about 20-30 minutes with personnel entering and exiting aircraft with no explanation for passengers after pilot had announced we would be leaving “on time.”

Pros: Crew was super helpful and patient as the flight was delayed by more than 3 hours. Captain kept everyone up to date with whatever was going on.

Cons: Flight delay impacted a lot of other travel plans. No compensation for long delays

Cons: More room. Not losing my luggage at the end of long flight.

Pros: Excellent crew

Cons: It was nice experience

Pros: In flight entertainment was quite good

Cons: I was offered an earlier flight departing from London, which was good but was delayed in the end. But I was not told my connecting flight was changed too (new boarding pass not issued and I only realized from the baggage slip) - I had to pay 100 usd to change flights again!

Pros: Easy and quick boarding

Cons: We sat in the bulk head economy seats for the extra leg room, but instead it was used as a pass through for the flight attendants and for other passengers. This was an older plane and there wasn’t an aisle cross over, very annoying! The chicken pie was scorching hot and no serving utensils.

Pros: The dinner was one of the top two I've ever had on a plane and I've flown business class around the world.

Cons: I just don't fit comfortably into the pods and for a 14 hour flight that's a pain in the neck or lower. The seatbelts must be adjustable to allow a pod user to roll on his side.

Cons: Less single use plastic on the flight

Pros: Lovely staff and great food

Cons: There was no in-seat entertainment and we weren’t advised of this in advance

Cons: Crew was not friendly. Also - who thought putting call buttons in the armrest was a good idea? We had 10 accidental calls from the people around us alone.

Pros: Crew were very accommodating to the needs to the passengers.

Cons: Limit the recline on seats to less of an angle in economy.

Pros: The crew was very friendly and the service was very good. For an 11 hour flight, it was better than I anticipated. The meals were surprisingly tasty!

Cons: Just one thing...I couldn't seem to recline my seat, but I didn't say anything about it. This isn't anyone's fault, but for someone my age, sitting in one location for 11 hours is a pain. Also, my one check-in bag was literally the last bag on the baggage carousel... just my bad luck.

Cons: Seat assignment available only at the gate despite online check in 24 hours before flight

Cons: The departure gate changed but no one told us. The departures hall where the original gate was had only one digital screen on the other side of the room with departure info. If sitting still didn't make me restless, we would've missed our flight!

Cons: Canceled flight, major next day flight detour!

Pros: Good entertainment. Flight tracker kept breaking.

Cons: They don't come around with beverages hardly ever (twice on 13 hour flight) and they tend to skip the window seats. They tried to kick me off an overbooked flight even though I paid extra for a picked seat and booked months ago. Mediocre food. Tiny seats and I'm only 5'5". Will never fly again.

Pros: Great and attentive crew. Solid in-flight entertainment. Pilots got us to destination 20 mins early!

Cons: 1) It's pretty standard to offer a small toiletries pack (eg. Eyecover, toothbrush/paste, etc) on long-haul flights for other airlines. 2) Felt ripped off paying $50 for "preferred economy" seats that looked/felt identical to standard economy seats. Should be marketed as just priority boarding.

Cons: We got off an hour and a half late as there was an audio technical problem.

Pros: The crew was great but the seats were not.

Cons: Roomier seats and meals should be served a little bit closer in between

Pros: The departure was on time and arrival before time. The comfortable headphone The menu with possibility choose a dish before hand.

Cons: Passport control in San Francisco took a very long time.

Pros: an amazing flying experience with pleasant crews who served their customers with hearts and their lovely smiles!

Cons: Qantas is a great airline and I enjoy flying with them. I happened to have two seat mates on either side of me who took up more than their share of the seat, making my flight rather uncomfortable.

Pros: staff were nice

Cons: -priority boarding isn’t priority -only vegetarian food

Pros: Airline is pretty good

Cons: I had a horrible experience booking with Kayak because normally I should be allowed two bags to check in but I was only allowed one because I booked through kayak.

Cons: I was not able to travel. When I reached the airport, I was told that I needed a transit visa for my 1.5 hr stopover in Auckland.

Pros: Best flight I’ve been on

Pros: Great and attentive crew. Solid in-flight entertainment. Pilots got us to destination 20 mins early!

Cons: 1) It's pretty standard to offer a small toiletries pack (eg. Eyecover, toothbrush/paste, etc) on long-haul flights for other airlines. 2) Felt ripped off paying $50 for "preferred economy" seats that looked/felt identical to standard economy seats. Should be marketed as just priority boarding.

Pros: The seats were smaller which is fine for a 1.5 hr flight but if I had to compare it to the first leg of the trip, these things stick out.

Cons: The flight time seemed late. The plane was already there, the airport was empty and the gate was full. It would’ve been nicer if it was a little earlier, although getting through customs again might not be as easy for some people on a 3 hour layover?

Pros: Crew were good. Better service than in business class

Pros: All as expected.

Cons: Crew could have been more pleasant.

Pros: The crew was great and the seats were comfortable.

Cons: If the seats reclined more, it would have been easier to sleep. The baby behind me would not stop screaming for 7 of the 15 hour flight. The flight was oversold so there was no where I could move. Even ear plugs didn’t help. Everyone was miserable.

Pros: Everything was good except.....

Cons: The departure gate lounge for connecting flight to Vancouver was terrible.... very overcrowded, making for an unpleasant wait and boarding experience.

Pros: Airline is pretty good

Cons: I had a horrible experience booking with Kayak because normally I should be allowed two bags to check in but I was only allowed one because I booked through kayak.

Pros: Upgrading to Skycoach giving extra leg room was well worth it.

Cons: Preferred seats in economy class are very uncomfortable if your row is full. Long, miserable flight.

Pros: Very friendly crew, and super comfy flat bed in business class.

Cons: On this occasion, Qantas delivered the goods!

Cons: Had the weather in Wellington cooperated, I would have made it to the AKL-SYD leg and, most likely, would have enjoyed the travel experience. I plan to fly WLG-AKL tomorrow evening via another airline. Please rebook me onto Qantas tomorrow in evening.

Pros: the flight left and arrived on time

Cons: The crew were lazy & rude

Pros: Crew was amazing, first time on Economy Premium, really worth it.

Pros: Wonderful crew, excellent food, very comfortable!

Cons: They need to bring around water more often. And actually offer it to people in the window seat.

Pros: Crew good, seat pretty comfortable

Cons: Seating choice was unavailable and we were stuck with two middle seats in a row of 4 across. Air NZ tried to bribe us into staying overnight and taking a one stop itinerary the next day.

Pros: Wellington airport is the most accessible and relaxed I’ve used, and the Air New Zealand Check-in process was the easiest I’ve used so far.

Pros: Comfortable chair foods and wheel chairs awesome

Pros: The crew was very friendly and accommodating. The food was delicious. The plane was clean. This was much better than United Airlines.

Cons: As with other airlines, flying coach is uncomfortable.

Pros: Cleanliness and more leg room

Cons: Serve the coffee/tea with the breakfast/meal not after.

Pros: I always love Korean Air crew, you do have 5-star staff!

Cons: I can’t think of anything for now! Overall I had a great flight.

Pros: Crew were lovely. Boarding was quick. Flight landed early.

Cons: Food was average

Pros: Crew and staff were very nice. I got lucky and got the whole row to myself.

Cons: More space in Economy, and to have the passenger in front lift up their seat during meals. It's very hard to eat with the tray down when the person in front has their seat reclined all the way back.

Cons: Less single use plastic on the flight

Pros: Great crew and comfortable sear

Cons: Older plane so entertainment system left a bit to be desired

Pros: I love

Pros: Just overall good mood!

Cons: Food options were very limited; no vegetarian/vegan options.

Pros: The crew was very friendly and the service was very good. For an 11 hour flight, it was better than I anticipated. The meals were surprisingly tasty!

Cons: Just one thing...I couldn't seem to recline my seat, but I didn't say anything about it. This isn't anyone's fault, but for someone my age, sitting in one location for 11 hours is a pain. Also, my one check-in bag was literally the last bag on the baggage carousel... just my bad luck.

Pros: Crew was good. Seats were great

Cons: Early flight wasnt crowded. That was cool