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Cons: Small plane, feels cramped

Cons: Delays both in DETROIT and a huge delay in Shanghai.

Cons: We had a delay to boarding due to a mechanical issue. THANK YOU for making quick turn around decisions (ie, put us on another plane at another gate) - rather than just piling on delays!

Pros: Fast service and precise timing

Cons: We booked vegan meals which came and were pretty good. But afterwards, the cabin crew handed out icecreams and then Fantales and had no vegan options for those treats.

Pros: Service, food entertainment and catching up the lost time

Pros: Love qantas airways! Such a great and safe airline.

Pros: We were treated very rudely.

Cons: We were treated very rudely. We should’ve taken another airline

Cons: It was the shortest flight of my itinerary. My last flight home. We sat on the plane for nearly 45 minutes before take off and it was late getting home. Totally ridiculous. Every flight in and out of Eugene is ridiculous like that

Pros: Free WiFi - was great and fast

Cons: The boarding was inconvenient. LAX has just been updated. Gerri g a bus out to the tarmac is something I expect in Africa. Can Air NZ move to a different terminal?

Pros: Crew were fantastic

Cons: Entertainment choices

Pros: Crew was good.

Cons: Customer Affairs Office needs to understand their role or they should eliminate it as it reflects poorly on the company. In short, they suck.

Pros: Great plane. Crew was very friendly

Cons: Really, everything was great.

Pros: Crew kept you informed.

Cons: All went well

Pros: Friendly crew. Very clean cabin

Cons: Wifi wasn’t working

Pros: Good seat in preferred section (paid for at reservation)

Cons: Power outlet didn’t work in 34G so couldn’t get work done.

Cons: Not much keg room for a medium size female.

Pros: Crew was great!

Cons: Flight was delayed 3 hours

Pros: The staff and service were both incredible! Thanks CE

Cons: Drinks and meals were delivered at reasonable intervals and the food was good.

Pros: Comfortable and great online movies and TV.

Cons: Staff was not very helpful!

Cons: Better food

Pros: Good flight

Pros: Like the pleasantries from the Delta crew

Cons: More snacks :) !!!!

Pros: The pilot and steward

Cons: Both flights delayed. No information at all on my the first one was delayed. The second, due to mechanical incompetence

Pros: Nothing

Cons: Idk terrible flight experience with delta

Pros: Flight attendant coughed in my face twice without covering her mouth while I was seated and she was passing out drinks and snacks

Cons: I had a tight connection, but made it to the gate in time. I walked down the jetway to what appeared to be a locked door, with no one there to guide me on how to board. It turns out there was a stairwell at the end of the jetway, which was to take me to a bus on the tarmac. This was very stressful.

Pros: this is the airline

Pros: The crew was amazing

Cons: Other travellers where rude

Pros: Crew was very courteous and considerate.

Cons: Food quality could be improved.

Cons: Our original flight was cancelled and we were not notified by justfly. Just fly also accepted the flights on our behalf so it mean we couldn't chose the new flights

Cons: The most uncomfortable experience ever! I was disturbed and/or woken up several times, during flight, by the flight attendances to place my seat in the upright position to accommodate the person sitting behind me who either wanted to drink alcoholic beverages every hour on the hour.

Pros: Love qantas airways! Such a great and safe airline.

Cons: Bag drop agent was not helpful.

Cons: Im paid for confort. But give a economic. Maybe mix with golairline.

Cons: Small plane, feels cramped

Pros: The crew is always smiling and ready to help you and I really like that.

Pros: The crew was fine. the seats were not so comfortable in the economy.

Cons: More comfortable seats.

Pros: The seat was super uncomfortable and they switched out flights 3 times so the layovers were extremely long.

Cons: Not switching our flights three times and not accommodating us like we had originally paid for.

Cons: Food in business class and more choice of movies

Pros: The plane was great!

Cons: 90 minute delay

Cons: Traveled Comfort Plus. Looking really crowded in the main cabin.

Pros: Once boarding was over, flight and crew were great.

Cons: Flight was delayed by 2 1/2 hours. Better accommodations and notice would have been appreciated.

Cons: Delayed and did not explain why

Pros: I like the fact that qantas boards the passengers in the back and works their way forward! Ive seen airlines do the opposite and it takes forever and very inefficient. So good job qantas. Much appreciated.

Cons: Food could be better and cabin and bathroom cleaned more thoroughly.

Cons: Bigger seats, more room between the seets.

Pros: The crew was very good! Gave us a lot of snacks. Bathrooms were clean and crew passed out hygiene kits.

Cons: Need more than 1.5 meals for a 14 hr flight. Plenty of snacks were given.

Cons: The seats were really cramped

Pros: The crew was amazing

Cons: Other travellers where rude

Cons: Im paid for confort. But give a economic. Maybe mix with golairline.

Pros: nice crew and newer plane

Pros: It was a safe journey good rest and a very smooth operation

Cons: More vegan options

Pros: It was a routine flight and everything was OK but not fantastic

Cons: Some of the food served was quite bad .... other options were pretty good

Pros: Crew was great, I lucked out and got a whole row to myself and the entertainment was awesome.

Cons: The food was just ok.

Pros: - decent wine, fresh fruit, in-seat entertainment, smooth flight

Cons: - audio was buzzy, seats very thin, bathrooms not stocked with paper towels

Cons: Wifi was horrible. Selection of movies was weak.

Pros: Nothing

Cons: Idk terrible flight experience with delta

Pros: Crew were helpful and cheerful.

Cons: Flight on time! Missed connections. In hotel overnight. Missed the event I was travelling to attend!

Pros: The crew was amazing

Cons: Other travellers where rude

Pros: The crew is always smiling and ready to help you and I really like that.

Pros: Over booking, no seat for me fight back to LA

Cons: So hot on the plane and cramped.

Pros: The worst air travel experience I’ve ever had.

Pros: Crew great. Seat is hard

Cons: Softer seats

Pros: Very comfortable flight. The full range of entertainment made the time go quickly. Professional crew.

Cons: I know it's an airplane, but even so, the food was astonishingly bad.

Cons: We booked vegan meals which came and were pretty good. But afterwards, the cabin crew handed out icecreams and then Fantales and had no vegan options for those treats.

Pros: Crew were helpful and very nice. However, as first experience flying internationally with Qantas wasn’t positive.. very proud to be Australian but their mechanical faults doesn’t help in customer loyalty.

Cons: Flight delayed due to mechanical faults for 4 hours. $15 meal voucher is not sufficient to cover the cost of proper meal. Airlines if allocating seats automatically should not put a female in between two males, not a very nice experience. No option to amend seat.

Pros: Good entertainment, tasty food, easy boarding and disembarking

Cons: nil

Pros: Maria in Winnipeg tried to find me decent connections. She did book me into a hotel in Boston as I missed connection 3 times!!!!

Cons: Flights that arrive and leave on time. How can one plan a trip if flights are continually cancelled or delayed. Very frustrating and a very unhappy customer.

Pros: Great crew, nice plane, awesomeness me entertainment

Cons: I checked in last night for my flight and get to the airport early to check my bag but My seat Was given away because they said I did not check in, even though I went through security WITH MY BOARDING PASS. Then they Assign me a new seat and when I got on the flight, someone was in my seat

Cons: Seats are terrible - need replacing-worn out; say like Queen Latina, setting on top of one another; absolutely no leg room!

Pros: The service, comfort. Flight was 20 minutes early, our luggage came out quickly. This was the first flight for us on the dream airline in business. It was fantastic.

Cons: Nothing

Pros: Very friendly crew.

Cons: We booked vegan meals which came and were pretty good. But afterwards, the cabin crew handed out icecreams and then Fantales and had no vegan options for those treats.

Pros: Fantastic crew members who were very helpful with our infant.