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Pros: The service and I had more room in general. Comfortable.

Cons: Although the sandwich were pretty good, I was expecting a hot meal since the itinerary said "dinner".

Pros: Short island hop but still great staff is just HAPPY

Pros: Friendly , clean service

Cons: Keep it up

Pros: Staff were friendly.

Cons: Sat on tarmac for 20 mins because we were early...

Pros: The crew was beautiful and very hospitable and friendly. Loved the movies on board and snacks.

Cons: Nothing, Delta is the best!

Cons: It was so cold! People all over were asking for blankets and commenting on the coldness

Cons: Food

Pros: For the 9 hour flight it would have been nice to have a screen with movies available.

Pros: A staff of 2 attendants on a crowded A 321 is minimal, not optimal

Pros: Seat was comfortable as I had the exit row

Cons: Flight was late by an hour taking off from DXB.

Pros: Premium economy service and seat.

Pros: efficient and communicative

Cons: Not necessarily United's problem, but I feel like the design of the seating could be more efficient. The 3 or 4 in a row seats can be super problematic if you have to use the bathroom and need to climb over a stranger to do it and they're asleep/3 times your size. Holding for 5 hours is not fun.

Pros: Decent crew

Cons: Seat pitch and comfort. Food utensils VERY flimsy

Pros: Good, professional, friendly crew.

Cons: Comfort is so so, food is plentiful and tasty but the overall quality has gone down over the past several years. Fees for luggage and other services are absurd.

Pros: Sat at exit window, extra leg room. Crew was attentive.

Cons: N/A

Pros: Crew is friendly, plane is new and clean

Cons: they charge to choose seats before hand, shouldn't be a privilege to do so

Pros: Yes the crew was great and my veggie meal was great as well

Cons: The flight was delayed, I guess was not the airline fault

Pros: Flight was on time; the plane was clean and well-lit - it actually looked new. Entertainment selection was also surprisingly filled with new movies. The headrest was also very comfortable.

Cons: Not necessarily a critique, but I did find it very odd, and non-standard, that the all the overhead bins were closed during boarding. It gave the impression that they were all full, when in fact, they were all empty. Planes should have the overhead compartments all open until everyone is on board so people can see what space is available.

Pros: Everything is amazing

Cons: Everyone

Cons: Food in business class and more choice of movies

Pros: Wonderful crew, excellent food, very comfortable!

Cons: Preferred seats in economy class are very uncomfortable if your row is full. Long, miserable flight.

Cons: I was not able to travel. When I reached the airport, I was told that I needed a transit visa for my 1.5 hr stopover in Auckland.

Cons: Bigger seats, more room between the seets.

Pros: Very friendly crew.

Pros: Fast boarding

Cons: Food isn’t tasty at all

Pros: Crew was friendly, flight was very smooth and arrived early

Cons: All I got for breakfast was a muffin, they ran out of fruit and yogurt before they got to my seat

Pros: Because I was in the bulkhead seat - it was good.

Cons: My first flight arrived 30 min late which meant that my 50-minute layover was tight. But instead of holding the next plane for us, they forced us to re-book on a flight leaving 14 hours later! I was not ok with this so I pushed the issue and they put me on the flight leaving 6hrs later. :-(((((

Cons: Boarding, restroom,

Cons: Qatar Airways are the best

Pros: Crew is friendly and polite. The guy at the boarding who made my day after all my nervous story with boarding pass! With his one sentence and sweet behavior the difficult transatlantic trip became more comfortable.

Cons: In Tbilisi there were problems with boarding pass from Doha to NYC, as they said at desk than I’ll git it in Doha without problems. The arrival was late, wat Doha’s desk they tried to give me boarding oass , but at last sent to the information desk, at that time I had only 1 hr before departure, lazy woman at dest was not so much helpful and friendly, at last I’ve got the boarding and run to the gate as crazy. It was possible to say that I can got it at the gate too

Pros: Nothing

Cons: Customer service. My spouse was very sick we couldn't go and they wouldn't help us

Cons: Thx crew seemed s little slow (almost 2 hours) with getting us dinner for a very late night flight (10:45 pm). It just makes for not very much time to sleep.

Cons: Solid flight. Emirates always delivers. Nice snack meal on 60 minute flight.

Cons: No delay in boarding

Pros: I loved that they still have meal service, especially since the flight is soooooo long! The crew was very nice and attentive, and the seats were pretty comfortable.

Cons: However, the food was meh. Whatever the noodle mushroom thing was... The noodles were over-cooked but the meal itself was just barely warmed. The sandwich later on was great, though, so I guess it's hit or miss. We also couldn't hear the crew's announcements at all. The sound system needs an update.

Pros: Friendly , clean service

Cons: Keep it up

Pros: Friendly attendants

Pros: Great seat configuration on A330

Cons: Cabin was a little too warm. Would rather have it be cool and have to put on a sweatshirt.

Pros: Quick flight

Cons: Organization of entry gates. Sat in the plane for about 30 min after landing.

Cons: Bigger plane.

Cons: Always seem to be delayed

Pros: All was great

Cons: Nothing

Cons: There were several announcements to download the Air Canada app in order to access in flight entertainment. They must have been 5-6 announcements about this. WiFi access was to start after take off in order to use the app. but was never available.

Pros: Crew was ok

Cons: No food for such a long flight not enough leg room

Pros: Good service and no delays

Cons: Nothing significant

Pros: The fight was very professionally carried out.

Cons: The gate agent hurried ineffectively to board our slightly delayed flight (around 10 min). She left open the Priority Lane and boarded all pax there, having to step 4 steps to the left to scan every boarding pass.

Cons: No milk available.

Pros: The crew was light spirited. Took the angst out of the long stressful wait

Cons: Punctuality. Flight was 2 hours late

Cons: Flight was delayed almost 3 hrs. Ran out of food right before my row. I upgraded my seat but feel I got the short end of the stick.

Pros: Boeing 777 fantastic plane, great attention from the staff Quiet and comfy

Cons: NOthing really

Cons: Left seven hours later than I anticipated Some passengers were rebooked on earlier flights while others told to go with same flight flying later Very very disorganized

Pros: Crew was great

Cons: All was great

Pros: The crew was beautiful and very hospitable and friendly. Loved the movies on board and snacks.

Cons: Nothing, Delta is the best!

Cons: L’attente et la difficulté à contrôler la température dans l’avion

Pros: The flight was on time, it was overnight - very convenient

Cons: I had very noisy neighbours, but it is hardly airline's fault

Cons: Nothing significant

Pros: Staff mixed Qatari and Canadian, did their best

Cons: With a sore arm, it was an impossible task to find a cozy position without shap metallic angles protruding.

Pros: The crew was light spirited. Took the angst out of the long stressful wait

Cons: Punctuality. Flight was 2 hours late

Pros: I asked at the gate to change my seat in row 30 because I was not next to my husband. The crew arranged this! Loved the leg room! Service was perfect.

Cons: Flying first class!

Cons: Left seven hours later than I anticipated Some passengers were rebooked on earlier flights while others told to go with same flight flying later Very very disorganized

Cons: No milk available.

Pros: Crew was ok

Cons: No food for such a long flight not enough leg room

Pros: Space on airplanes are getting smaller and smaller , not more comfortable.

Cons: Entertainment system did not work, frustrating.

Cons: Crew skipped our isle for drinks, couldn’t be bothered to come back. Didn’t respond to call lights. Flight was overcrowded, poor guy behind me couldn’t even fit in his seat, had to keep his legs in the aisle and fold them in ever time someone went by.

Cons: Nothing significant

Cons: Excelente

Cons: Incoming plane was late, but we made it to Kona in good time, and we were out of the airport and at our lodging 30 minutes before I thought we would be, so we must have been on time

Pros: The service and I had more room in general. Comfortable.

Cons: Although the sandwich were pretty good, I was expecting a hot meal since the itinerary said "dinner".

Pros: I loved the headrests that could bend so it cushioned your head while you were sleeping. I also loved the tablet/ phone holder on the bs k of the seat.

Cons: The breakfast sandwich wasn’t the best.

Cons: Less legroom than other airlines but have never flown to South America before

Cons: Bigger plane.

Pros: The staff was amazing

Cons: I had a very large (over weight person sitting next to me. She occupied about 6 inches of my seat. It was quite uncomfortable. Did my best to be very polite and accommodating but it was terribly uncomfortable and closterphobic.

Cons: Take off on time

Cons: They should have stopped the connecting flight when we got delayed.

Pros: We arrived safely

Cons: Late take off with no explanation No on board entertainment Other isle we sat in was even more cramped than the others.

Cons: The cabin was so hot it was miserable!

Cons: Flight was on an older CRJ 200, which was a little cramped and grungy-appearing.