Find cheap flights on Virgin Australia

Pros: Crew was good.

Cons: Seating ok for say a flight from Syd. to Melb. But not adequate for a short haul international flight. Lack of food is disappointing.

Pros: Snack was good

Cons: Seats very uncomfortable and msny headrests would not stay in position making back of neck very uncomfortable. Also. Making passengers board via rear plane door and stairs where ramp to front plane door was used makes it much more difficult for seniors with carry on bag. Should use of front entra

Cons: The air pressure in the plane not good causing significant pain I’m my ears

Pros: Departure was on time (only fifteen minutes late).

Cons: Check-in was a shambles, long lines for bag-drop, despite having booked several months in advance my partner and I could not sit together, the flight and landing was particularly rough, no crew announcements, and our arrival airport was chaotic with no signs indicating which baggage carousel to use for baggage collection. It took us nearly 3 hours to collect luggage and depart the airport.

We were on a coach flight with Singapore Airlines

Cons: Seats were very tight

Cons: boarding, takeoff and landing all late, and forgot to serve my row with snack...

business class meal

Pros: nothing

Cons: vegetarian meal was a small side salad and soggy. this over lunchtime so was a disgrace for business class

Disappointing virgin partner!

Cons: Definetely not the class or finess of a virgin flight! Half a cut ham sandwich... and water only due to short flight time. I’ve flown MANY times on the virgin aircraft. Service was much better! Won’t be booking a aliance flight anytime soon

Got what I paid for

Pros: They got me safely from lax to Brisbane.

Cons: A number of issues. Check in desk was seriously understaffed. No alcohol included with dinner in economy class. Vegan dinner consisted of boiled vegetables and rice. Seat was expectedly uncomfortable.

Cheap

Pros: Felt Cheap

Cons: Felt Cheap. Not even an entertainment center and no one on flight could make the app download or work.

Cons: Crew asking borderline rude questions, e.g., didn’t you hear...

Delay

Cons: Delayed Food Chair

Poor handling of delayed flight

Cons: We arrived 3_ hours early to check in for a 12-22 flight but had to stand in line much longer than necessary because passengers who arrived late for flights that were departing were checked in before we were. We understand that the airline is trying to check in passengers for departing flights so they can leave on time but they need a better system to avoid penalizing passengers who follow the rules. Our flight was delayed 90 minutes, causing us to potentially miss our connection in LA. We were not provided any information in flight or immediately upon getting off the flight to calm our worries about missing the connecting flight. So we stood in customs and immigration lines hoping to make it. Only after we collected our luggage, were we told that we had been rebooked on another flight from LA to DC (our final destination). We could have been given that information in flight or at least when we got off the plane to avoid being stressed in customs and immigration. The airline needs a much better way to handle delays for passengers who are going to miss connecting flights.

Pros: I like Virgin Australia -- luggage allowances are generous and it's nice to have a snack.

Cons: Flight was late, snack was not nearly as nice as on my previous trip (little crunchy snacks instead of cheese & crackers), they didn't want to serve hot drinks but offered no caffeinated substitute (in my opinion, if they are going to halt hot beverage service due to turbulence, they should offer free soft drinks instead, or at least free beer & wine since that would have been offered anyway if the flight had been on NSW time). Nothing major, just not as great as my previous experience with this airline.

Virgin Business Class, where did it go?

Cons: Virgin appears to have lost its way in its treatment of business class passengers from Fiji to Brisbane. Gone is the lounge to relax in prior to boarding , long ques and bottlenecks in "priority " lines whilst trying to board and then there is that other affliction that they now suffer from poor quality meals and selection of same Oh well so much for that wonderful experience of flying at the front of the aircraft

Pros: Delhi to Singapore all Gud . Singapore’s to Perth all Gud but after Perth to broome no wheel chair access was provided