Vienna hotels near Burggarten

Pros: Everything was just fine

Cons: Nothing

Pros: One of the best hotels I have stayed

Cons: No

Cons: The room was extremely hot and they tried to fix it twice , but no change. they all blamed it on the weather rather then trying to do something about it The suites are on the mezzanine floor and noisy.

Pros: We felt like royalty for a few nights. The bed was so comfortable, I would rate it 15 out of 10. The hotel is perfectly placed for walking to the main attractions. Make the most of Vienna and stay here.

Pros: The hotel lobby and bar are absolutely exquisite and the service is truly impeccable.

Cons: It was hard to tell from the photos online which suite we were booking.

Pros: Staff was really nice and helpful. Building is "Imperial" style and beautiful. Location on the Ring is perfect. Concierge service recommended perfect places.

Cons: Our room was lacking paintings or picture frames - making it a bit plain or colorless.

Pros: Gorgeous hotel accentuated in red,gold and marble. Fitting for royalty. Excellent service for the most part. Nicest hotel I have had the pleasure of staying at.

Cons: Concierge wasn't the most friendly. Would have loved a pool/ jacuzzi option. Understand it's a non traditional request, but it would be a nice addition.

Pros: Location and staff.

Cons: All good.

Pros: The Imperial is a former palace carefully renovated and maintained. The atmosphere and location are fantastic. Staff are friendly and attentive. I could not have asked for a better experience in Vienna. I will certainly be back.

Cons: Everything was perfect

Pros: There is a good reason they are highly rated, their staff is extremely professional, helpful, and friendly. They seem to be looking for a review score or 10 so am doing that.

Cons: Sink and shower both had water drainage issues.

Pros: Perfect location, welcoming staff, great room, luxurious first class hotel

Pros: All was perfect

Pros: Outstanding staff! From the lovely women at check in and friendly breakfast crew to the fabulous cleaners. The staff really made a difference to my stay. Breakfast was very good quality and economical. The man at the bar makes lovely espressos at breakfast, which would soon add up if you had 2-3 coffees in a nearby cafe. Bed super comfy and I had the lovely corner room of 222 with lots of natural light. Great stay!

Pros: Nice hotel very upscale. Great location one block away from the Opera House.

Cons: No phones in rooms. No business center.

Pros: Clean

Pros: Location, location, location! Close to transportation, restaurants and sight seeing. Very walkable.

Cons: Room was very small and no kettle was in the room. Air conditioning was also struggling to keep up but to be fair was very hot outside :-)

Pros: Excellent location, 1 min walk from closest metro entrance. 3 min walk to opera house and albertina. beautiful room, spacious and clean.

Cons: nothing!

Pros: Very nice hotel. We want try anather same name

Cons: All ok

Pros: Super clean, super comfortable, perfect for one person. The bathroom was spotless and beautifully designed.

Pros: Great location. Nice bed.

Pros: The decor and friendly staff

Cons: Nothing

Pros: Amazing brand new hotel in the heart of Vienna. If the price will be kept at this level I will make this hotel my primary place to stay every time I will go to Vienna in the future. The staying was great so I cannot complain about anything. Totally advised for tourism and also for business.

Cons: There was no locker in the room and this would be a real plus for security reasons. The lack of minibar (therefore water) in the room was a bit strange for such high quality standard hotel. The staff at the reception could be a bit more friendly and smiley . The were just a bit too serious.

Pros: The location was excellent, we walked to most destinations, except to the Hundertwasser Museum but caught tram.

Cons: The wifi in rooms was weak. You really had to go down to the lobby. You also had to relig on often. Felt this needed to be fibed as the only negative.

Pros: Very nice cozy hotel big nice room , location in the middle of shopping center, as well as other historical sights , next time I will stay there

Cons: We have to check out exactly 12:00

Pros: Style, breakfast , location

Cons: Hairdryer switches off after intensive use

Pros: Nice, big and clean room in great location (near St. Stephen´s Cathedral).

Cons: High price

Pros: The local, the staff

Cons: Breakfast

Pros: Located a short walk from Stephansplatz but surprisingly quiet, a very atmospheric, pleasant hotel. Spacious clean room. A real treat.

Pros: Great location, very comfortable beds n pillows. Big bathrooms and sparkling clean. Breakfast very good. Great dinner recommendation from front desk!

Cons: There was an odd smell in the rooms like damp wood. Also, the front staff when we checked in pushed their private car service to the airport.

Pros: Loved the location, so close and convenient to everything! Very clean and unique inside. Luggage story early is a huge plus and very much appreciated!

Cons: I was in the very corner room which seemed like a maze to get to, which made me feel a little uncomfortable. Also, drive to airport is an extra fee of 35.00. This should be included in the price of the room.

Pros: Excellent location. Friendly, very clean. Made our trip very successful

Cons: Bit of noise from deliveries in the morning but not really a negative. Helped us wake up and get on with another exciting day!!

Pros: Great location, great hotel.

Cons: The price. Nearly USD1000 a night is not justifiable for an ok hotel

Pros: Original Viennese ambience. Beautiful decoration. And the original sacher torte!

Pros: It’s beautiful I actually extended by stay

Cons: The pillows and the mattress!!

Cons: Bathroom lightning. It was great for makeup

Pros: Everything was perfect !! We had an amazing experience ❤️

Cons: They had removed/hidden all bacon and ham, to please intolerant visitors from the Middle East.

Pros: A very enjoyable stay, fabulous room and fabulous breakfast. The setting and location were excellent, the suite was spacious and well decorated. As the stay was part of a birthday celebration, the hotel staff made a great effort to mark the occasion, which was thoughtful and very much appreciated. Looking forwards to going back, would definitely recommend.

Pros: The check in staff was great, he briefed us around the hotel and the facilities young nice man. The staff from the concierge were also pleasant and helpful. The staff from the spa were also very nice and helpful. However there were always a few staff standing by the main door I really didn’t see why there were there. Most of the time during my stay while walking through the door they were standing there chatting away to each other, a few occasion they were even almost blocking the door and had no intention to stand back / give way . That’s why I call them the black sheep in the family. The price I think high for what they offer, tbh my expectation was above what I experienced from this hotel considering it supposed to be one of the best hotels in Vienna. But overall nice stay and very considerate.

Pros: Amazing service, great attention to detail and incredible breakfast.

Cons: Unfortunately, the cost of breakfast was not included in the price of the room

Pros: Staff are very helpful and friendly Location is very good

Cons: Nothing

Pros: Location

Cons: No parking Small elevator

Pros: The location was great and the room was very spacious. The complimentary beers and waters are very nice to have. We also loved the dining and kitchen area.

Cons: There were only 1 staff at the entire hotel and they also did not have a bell hop service to help with the luggage. The room was dated and could use a renovation.

Pros: Good Breakfast and Location

Cons: The Hotel Elevator is very small so you need to go by your self

Pros: Excellent location

Cons: The lift is way too small- hard to fit luggage/pram

Pros: Location was great. Staff were friendly but can’t / won’t provide so much information about the city and sightseeing (no concierge at the hotel), so I can’t say they are helpful for tourists. The space of the one bedroom apartment was well utilized and as a family of 4 (2 adults and 2 kids) we felt great. Kids had the space to play, eat properly on a dining table, and there was a lot of storage area that was practical. Breakfast buffet is good.

Cons: The room needs to be baby proofed if you are traveling with a child. The center table and dining table have four sharp edged angles. Gladly the kids didn’t get hurt but I did! The lift was too small. It was enough for one adult and 2 kids only! And being a “self service” hotel, imagine making so many trips with luggage during check in and check out. The house keeping is done twice a week only (we stayed there for a week), which is unrealistic for a 4 star hotel! We had to pay for a daily service (which was missed twice), and even then it was poorly done! They just did the bed and emptied the bins. The floors were definitely not mopped or brushed and nothing else was tidied up and the table tops were not dusted or wiped ! We could have done that ourselves but being on vacation we wanted to just relax! The cleanliness of the room in general (even at check in) was not up to expectation. There were bundles of dust / dirt collected under the bed, which again reiterated that they don’t clean the floors! The claimed “in dining room service” is not from the hotel kitchen. The hotel is tied to a restaurant across the hotel (Sopranos) and even then we had to call them ourselves and place the order (not so easy when you don’t speak the language). WiFi was slow, too slow that using it bothers you!

Pros: The staff are really professional and friendly. The hotel is very close to the centre of Vienna and it’s upmarket shopping areas. There are plenty of places to eat within walking distance. The nearby metro station provides easy access to other parts of the city.

Pros: Nice breakfast, nice room view

Cons: Big space for bath room, but no enough facility for goods/bath towel placement.

Pros: Location, very helpful staff, spacious rooms

Cons: Bare in mind that the elevator in the hotel is too small; there is barely enough space for 1 big person. Also, the furniture is a bit outdated.

Pros: - Bed was comfortable. It's pretty soft so for people who want really hard beds, this place might not be good to choose. - Included refrigerator. Being someone who doesn't eat very much, it's nice to store food, there's a microwave for reheating. You can even get cold drinks as Europe hardly ever have ice. - Centralized heating, you can set a default temperature much like a regular hotel room. - Location. It's about a block from the State Opera House and near multiple Karlsplatz entrances. Closest one that you won't have to wait to cross the street is the exit on Elizabeth-Strabe. - Roomy. I got an apartment which might still be pretty large for 2-3 people. You will usually see a whole family of 3+ stay here. - Daily House-Keeping. I usually put my "Do Not Disturb" sign, but if you don't, the hotel staff will go into the apartment, vacuum, straighten out the beds, mop the bathroom floor if wet, and take away trash. Make sure to put away everything from the counters and tables if you don't want them tossed. - I really liked one of the staff members at the desk. He was very helpful when I asked him questions. The others didn't seem like they were comfortable speaking English as I would normally get short one or two word answers while I would see them be more helpful with questions they know the answer to (Ex. regarding construction). - Decoration. I liked the orchids in the room and the glossed-glass divider really complimented the look.

Cons: - Spotty internet. Only chance you get internet is in the evening time so for the people who need to search for travel/tourist information or plane check-ins, better do them at those times. During the day, you sometimes won't get any internet at all. I'm not sure if this is normal or not considering the hotel construction. - Hard to find. Due to the hotel construction, for someone who has never been to Vienna, it was hard to find the building as the large sign at the front is usually covered up by construction. Unless you've been there before, it's hard to know that you have to go to the side of the building past a wooden door in order to get to the check-in and check-out office. It wasn't until the end of my week stay, did I see paper signs being put around the building pointing to the temporary hotel entrance door. - No staff notifications. For any business, if there's construction, every employee should be notified of any annoyances and non-emergencies/drills. For two days during my week stay, there were random alarms blaring loudly for about a minute. One of those times, it woke me up. Customers should be notified about this prior to the event in the chance where it may have been a real emergency. - Semi-clean. It's clean enough for an average person, but I'm part germaphobe. When I looked at the apartment, there were certain stains all over the place (Ex. on the rugs and sofas). I also brought new slippers to use and by the end of the trip, it was pretty much greyed out which means most likely the floors are only swept/vacuumed and never mopped. The refrigerator had a stench or maybe old food from previous customers that I think a nice box of baking soda for every refrigerator would be enough to take the smell away. The restroom (both toilet-room and shower-room) also left a certain mildew smell. Considering the small hole patches on the tile walls, I forsee the state of the apartment may get worse if nothing else is done to keep the apartment in better condition. - Slow elevator. It only fits 3 people and it takes awhile for it to go up and down. The elevator also doesn't have an up button so even if you want to walk up some flights of stairs, you would have to press the down button and hope no one's going down in order to go up to your floor. - Decoration. I already expected it considering the photos, but the face paintings tend to be creepy like eyes following you around the room. I had Skype calls and some people also pointed out the paintings and why there are so many faces staring at you.

Pros: We did not have food there