ibis Wien Hauptbahnhof

The location is close to the central station, but parking costs 25 euros per day. The staff did not respond nicely when asked about something I did not know.

I understand you don't have a room slipper, but there's also no coffee pot, no fridge, so there's nothing you can do but wash inside.

The hotel was very clean and new, the position of the hotel is very convenient, right next to the train station. Very quiet area, the room is perfectly sound isolated

Even though i booked double bed, the receptionist assumed that 2 ladies (my partner and myself) will want separated beds. There was no water in the room, had to go down to the reception to purchase a bottle. Desk not manned,we arrived around 11pm and there was nobody at the reception area, therefore we just stood there and waited for somebody to check us in. Night Receptionist not presentable and not a good ambassador for the hotel's brand.

Location was very convenient as it was opposite to the central train station. Big bathroom was also a plus.

The place was not clean. Cleaning is something basic. You can't have full floor covered with carpet and not cleaning it. There was too much dust in the room. Also mattresses were not comfortable. They just have toppers on hard mattresses.