Good to know
|Distance to city centre||2.7 km|
|"Very friendly and helpful staff"||(in 125 reviews)|
|"Excellent breakfast and good location."||(in 308 reviews)|
|"Staff very friendly and helpfull."||(in 107 reviews)|
|"Very expensive parking, 3.20 per hour, 30 Euro day."||(in 21 reviews)|
Time of year
Show reviews that mention
|clean room||in 222 reviews|
|close to the train||in 31 reviews|
|expensive parking||in 61 reviews|
|fitness room||in 14 reviews|
|friendly staff||in 192 reviews|
|good breakfast||in 237 reviews|
|great location||in 397 reviews|
|kids play||in 52 reviews|
|main train station||in 179 reviews|
|modern hotel||in 221 reviews|
|play area||in 79 reviews|
|staff very friendly||in 166 reviews|
|vienna||in 39 reviews|
Location is good, there are two super market or express in the nearby main station and many food serving shops in the station also.
Check-in for the hotel and restaurant combination counter should have more members to serve in the morning peaking time.
Got stuck in lift! Heard it happened the week before too for other couples.
I’m pretty sure I forgot my sunglasses in the room, since I found it out when I was on the train. Then I tried to contact the reception immediately - unfortunately no one did anything. Afterwards, I contacted them for no less than 5 times but no response at all, even if they promised to call me back. Luckily I stayed in the same hotel before the day I left Austria and pushed them to check for me - well they simply told me no we didn’t find anything.
The air conditioner was pretty noise - they did fix the issue after I called them. But please double check it yourself before giving it to your guests.
The room was good. The breakfast was great. But the staff at the breakfast room needs to be improved. They're chatting instead of attending the guests.
The staff at the breakfast area needs to be more attentive to the guests instead of chatting with each other
The Novotel Wien Hauptbahnhof hotel is located in the Quarter Belvedere, offering 4-star accommodations with easy access to the best areas of Vienna. Guests can find plenty of attractions within walking distance, including Naschmarkt, the Vienna State Opera, the Museum of Art History, and more. There are 266 comfortable guest rooms at this budget-friendly hotel, which provides complimentary WiFi in all public areas and guest rooms. The hotel also has a full-service business center with copy and print services, as well as eight meeting and event rooms. Planning assistance is provided by the hotel for all meetings and special events.
Paid public parking is available for guests of the Novotel Wien Hauptbahnhof hotel, located nearby. The hotel has pet-friendly accommodations and is mobility-accessible, with a selection of accessible guest rooms. This non-smoking property offers 24-hour front desk services and online-check in is available. Guests can also enjoy late check-out or early check-in service, for a small fee and based on availability. Laundry and dry cleaning services are available.
Breakfast is available for a fee at this family-friendly hotel, which also offers a restaurant and a bar for guest enjoyment. Room service is available and the hotel has a fitness center, sauna, and a hammam. Guests can choose from family rooms or business rooms, which are available in a standard arrangement or Executive option with premium amenities and additional living space. All rooms include flat-screen TVs with premium channels, a business desk, and a modern private bathroom with complimentary toiletries.
based on 8,957 reviews
Things to know
- Nice building
- Comfortable beds
- Modern Hotel
- Train station is close
Policies vary by room type and provider.
Reviews about Novotel Wien Hauptbahnhof
Most popular landmarks
- Schloss Belvedere 0.6 km
- Karlskirche 1.5 km
- Wiener Staatsoper 2.1 km
- Albertina 2.2 km
- Kunsthistorisches Museum 2.3 km
- MuseumsQuartier 2.4 km
|Vienna Intl||15.9 km|
|Bratislava Ivanka||61.6 km|
|Vienna Hauptbahnhof||181 m|
|Vienna-Mitte CAT||2.3 km|