Good to know
|Distance to city centre||0.9 km|
|Nearest airport||Vienna Danubepier|
|Distance to airport||0.7 km|
|"Perfect location, very good size rooms."||(in 28 reviews)|
|"Excellent location and stuff."||(in 31 reviews)|
|"Very welcoming and helpful staff."||(in 75 reviews)|
|"Very disappointed The Ritz Carlton."||(in 3 reviews)|
Time of year
Show reviews that mention
|beautiful hotel||in 56 reviews|
|bed was very comfortable||in 18 reviews|
|club level||in 16 reviews|
|comfortable room||in 52 reviews|
|good and breakfast||in 30 reviews|
|good location||in 5 reviews|
|great pool||in 17 reviews|
|hotel and staff||in 107 reviews|
|location helpful kind||in 50 reviews|
|ritz carlton||in 13 reviews|
|service is impeccable||in 36 reviews|
|vienna||in 13 reviews|
Great location, walking distance to the city's mais attarctions. Great breakfast with super service. Staff was great! Spa was great. Massage was one of the best I got in my life at a hotel!
The style of the hotel is not nice, kind of old style... Needs an update asap in the design of the room, lobby etc. Is not at the same level of other Ritzs that I know.
room cleaning was especially detailed. Hotel would take extra step to tidy my personal belongings.
Great staff, luxury hotel
Breakfast was bedlam, not the hotels problem, too many people trying to get into the breakfast at once, the staff were very good, unlike some of the guests!!!
The bedroom was comfortable and the staff were extremely apologetic and helpful about the problems and there were problems.
On arriving we were shocked by the dreadful seasonal decorations, cheap christmas trees with awful LED lights, all different lights (this was not an intentional look - it was cobbling together old decorations) warm lights, blue white lights and pink lights with tacky purple velvet animals. Really you could do better. As a designer I would love the chance to speak to whoever thought this looked good. It looks like a cheap hotel/motel. Your group needs to get more help with decorations, we were shocked how awful and sad the entrance and surrounding areas look. I am happy to send you some photos as evidence to back up our complaints. They do not need to be very "christmassy" as I appreciate not all your customers celebrate but they could be topical for the city your hotel is in and how anyone thinks that animals from the tropics/Africa and purple at all appropriate I am not sure. And at least buy christmas trees with all the same lights, you can see from the photos some looked white and others didn't The door handle to bathroom fell off in our hand, we were told not to worry as there is a phone in the bathroom so that if we got lock in we could call but help but then we established the phone did not work. Both were repaired during our visit. The bedside lamp was broken, this was repaired during our visit The light control was not working and once the lights were off in order to turn them on we had to go to the door We had to queue for over 5 minutes to get into breakfast despite tables being free. Coffee took over 10 minutes. There was definitely shortage of staff in the breakfast room and as when we left the queues were much longer, over 12 people waiting Saturday morning and they must have waited for 10 minutes with young children too However I would say your staff are helpful and doing their best.
Lobby and employees
Spa isn’t as expected to be , sauna temperature not as proper levels and there isn’t relaxing area at spa .
Located next to Stadtpark, directly on the famous Ring Boulevard within the city center, The Ritz-Carlton, Vienna combines the charm of four historical palaces with contemporary design. From one of the largest standard rooms in the city to the luxurious Presidential Suite, all 202 rooms including 43 suites offer individual touches and many of them private terraces or balconies. Hosting the only luxury Club Lounge in Vienna, it is specifically designed for the luxury seeking traveler. Guests can rejuvenate at The Ritz-Carlton Spa, including Fitness area or enjoy the indoor pool with underwater music. Atmosphere Rooftop Bar is the hot-spot with its spectacular views over the city whether as a lounge in summer or as the most exclusive Christmas Market in winter. The Dstrikt Steakhouse became the leading one in town and offers the best selection of Austrian meats cooked on a "Josper" charcoal grill. Guests can also experience Vienna's redefined afternoon tea "Tea & The City" or exclusive Dstrikt Steakbrunch.
based on 1,979 reviews
Things to know
- Friendly atmosphere
- Nice building
- Professional service
- Friendly service
Policies vary by room type and provider.
FAQs when booking at The Ritz-Carlton, Vienna
Where is The Ritz-Carlton, Vienna located?
The Ritz-Carlton, Vienna is located at Schubertring 5-7 in Innere Stadt, 0.9 km from the centre of Vienna. Wiener Staatsoper is the closest landmark to The Ritz-Carlton, Vienna.
When is check-in time and check-out time at The Ritz-Carlton, Vienna?
Check-in time is 15:00 and check-out time is 12:00 at The Ritz-Carlton, Vienna.
Does The Ritz-Carlton, Vienna offer free Wi-Fi?
Yes, The Ritz-Carlton, Vienna offers free Wi-Fi.
Does The Ritz-Carlton, Vienna offer free parking?
No, The Ritz-Carlton, Vienna does not offer free parking.
Does The Ritz-Carlton, Vienna offer free airport shuttle service?
No, The Ritz-Carlton, Vienna does not offer free airport shuttle service.
How far is The Ritz-Carlton, Vienna from the airport?
The Ritz-Carlton, Vienna is 17 km from Vienna Intl. The Ritz-Carlton, Vienna is 61.9 km from Bratislava Ivanka.
Can you bring pets to The Ritz-Carlton, Vienna?
Yes, The Ritz-Carlton, Vienna is a pet-friendly hotel.
Does The Ritz-Carlton, Vienna have a pool?
Yes, The Ritz-Carlton, Vienna has a pool on-site.
Most popular landmarks
- Wiener Staatsoper 0.5 km
- Karlskirche 0.6 km
- Albertina 0.6 km
- Stephansplatz 0.7 km
- Vienna City Hall 0.8 km
- Spanische Hofreitschule 0.9 km
|Vienna Intl||17 km|
|Bratislava Ivanka||61.9 km|
|Vienna-Mitte CAT||0.8 km|
|Vienna Hauptbahnhof||1.8 km|