Boarding in New York was smooth and well organized. However, the boarding process in Dubai was less convenient. Passengers were asked to board an hour before departure, but after that we had to wait in another area that did not have enough seating capacity. To make matters worse, the flight was officially delayed by an hour, followed by an additional 45-minute delay while on the aircraft. The food was excellent and exceeded expectations. Seating comfort was decent for Economy Class, and considering the fare category, I have no major complaints. The entertainment system was outstanding. Being able to watch a FIFA match live during the flight was a completely new and enjoyable experience for me, making the journey much more engaging.
The crew were absolutely fantastic. They actively asked if passengers wanted refills and if they were comfortable. I was extremely impressed.
Emirates A380s are always wonderful to fly on. Their crews, food and service are always excellent. They are typically on time and the only thing I would change (maybe newer or upgraded aircraft have this) is bluetooth so I can pair my noise cancelling headphones without a cable.
Premium economy was worth it-comfort was definitely better than economy class. The seats were more comfortable, blankets and pillows thicker
Food no so good. Extra charge to much for front seats cost me £163 then other people sat near me for nothing 🤬
no problem with Emirates it was the underpricer subcontractor Who was ridiculous
Emirates is always a pleasure to travel on. From the spectacular First and Business Class configurations of your big A380 and 777, to the Bar Lounge to, of course, your impecable on board flight attendance and their iconic uniform, now also even available for young girls. All the destinations that Emirates offers makes it an airline of choice many a time.
Business class on this plane was adequate, service, amenities, swag, and crew was amazing!
On time take off and early arrival, what else can one want
The individual attention the crew gives to passengers is commendable and I find them positively helpful.
Flight got cancelled for good (apparently due to jet fuel concerns), and we had to re-book to Hannover, Germany instead.
everything was excellent except for the meal on the fight from the Istanbul which was disgusting, the only choice of food available was pasta which was served frozen.
Flight was delayed. While standing at the gate, a note appeared on the sign saying the gate had changed to a gate far away. No member of the Turkish airlines team got on the microphone to instruct passengers to go to the other gate, to ignore the chiron, etc. Finally, the message disappeared. Eventually, the flight began to board. Very slowly. More slowly than I experience with other airlines. Though Istanbul may just be slow . . . In all other ways, great flight, great entertainment (top notch movies), great service, excellent food, comfortable lie-flat seat, dimmed lights, etc.
The flight attendants were generally rude. I requested a blanket for my toddler and didn’t receive the blanket until about about 3 hours later into the flight after multiple asks for different crew!
this was a short flight in business class. I had problem in the Istambul airport - the lounge for Turkish Airlines was too far and we never were able to reach it
Bough tickets with luggage, but made me pay at Airport as well
Good overall flight. Excellent crew. Food options could be improved.
Connection was a headache due to a delay on arrival flight
This time around, I felt that the crew wasn’t very professional. Speaking / laughing loudly and rushing through service.
On international flights passengers had wide variety of entertainment choices, though the flight was short. Service was good and no issues at all.
Very difficult to check in and almost missed flight. No room in seats and had a middle seat. I tried to create an account and check in before to change seat and unable to. I do not understand why I wasn’t on a Qatar flight from on Bengalore to Doha when they left at the same time. Disappointed in the Kayak booking process.
It was very good. It was a long flight and being a tight with little leg room.
Awful plane to Tashkent. Not even possible to sleep. In business class does not even recline fully
Being a platinum member, no attention given. No towel or tissue provided.
No towels or tissue and chocolate and mint provided before arrival
The made us waiting and held our passports and boarding pass making us miss our flights
Polite and helpful crew. My son developed fever. Crew members came and gave him medication and also came and enquired about his health several times.
professional crew god service good entertainment need choices for diabetic meal
Never got the chance to get on the plane as my inbound flight was delayed and the staff of qatar airways denied any help or support
Food, entertainment and blankets are minimum requirements for an international flight with a duration of 3+ hrs. None was in this flight and very dirty bathrooms on the top of it.
Meh. Lived the seat. The entertainment unit did not work and had to be reset 3 times. Service was SLOW taking over 90 min to be served. Crew forgot about my meal. Chicken was dry and almost inedible.
Seating space is appalling. Seats and all surrounding area in "Economy" is built for individuals shorter than 4' 10" and below 120 lbs. Ridiculous. While I'm not expecting fine dining, the food was the worst airplane food that I can recall.
Worth every penny to upgrade to BC. Treated and felt more like First Class
The information in the airport, and the app was different. Be aware. Different terminals in Stuttgart, so we had to walk a lot. It's a small airport so it wasn't a big deal, but it was ludicrous to see the error in the app.
I love flying British Airways. The process is efficient and the crews are tremendous.
It was a flight operated by Aer Linus for BA and the plane and crew were very good but the food selection was average.
The flight was delayed as they were waiting on catering. Catering. Was eventually delivered but they still had no food. No meals for us in business class - just a bag of nuts.
Not as bad as from Newark to London ,but that doesn’t mean I will book with them again
The flight got cancelled on thr day before the schedule. Very poor management of the situation. The reason given was crew resources.
I need a walker to be able to walk. That is not a wheelchair. Some of your staff considered it as a piece of luggage and wanted to put it in the Cargo hold. Oter staff considered it to be as a walking aid and held that I could take it into the cabin. A little more schooling of your staff would certainly be appreciated by your clientele.
