Book Midway hire cars in Los Angeles

Reviews for Midway in Los Angeles

Recent reviews

Traveller rating

Excellent

62

Good

6

Okay

10

Mediocre

35

Poor

0

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get the carpick up and drop

car was in greatpickup process

new cargood customer

friendly staffgreat experience

shuttle from the airportcustomer service

shuttle pickgreat value

great servicehard to find

8.0

Pros:Staff was very friendly especially Brian.Cons:Some fees I was unaware of were charged at pick up.Reviewed 6 Jul 2021

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2.0

Pros:The car was clean and well maintained.Cons:I did the pick-up at the West Hollywood location and the drop-off at the LAX airport. Drop off was completely fine but the pick-up experience was awful. First, I reserved the car starting at 10 am but I was not seen by anyone until almost 11 am. Second, both the manager and the person at the counter were awful. I am an international student and I have rented cars when traveling several times, but no place was so problematic (to say the least) when inspecting my documentation. Not only were they saying they would not rent me a car because of some made-up law which is in no place on their website at the moment of making the reservation (or a law of the state of California which they were claiming it was), but they had the dare to inspect my passport, make copies of my ID page AND VISA -which is extremely irregular-, and suggest I was not allowed to rent and that "I should know better". Third, after they "generously" decided to rent me the car, it turned out, they did not have the car I had reserved for and they were trying to get me to pay 75 USD extra PER day, instead of giving another car for the same price rate -which they ended up doing after I insisted I was not paying extra, nor I would wait two extra hours (additional to the hour and a half I was already paying for while sitting at their office). Finally, the car they gave me had only one-quarter of a tank of gas, when it is supposed to be full at the moment of pick up. In sum, awful. Never again.Reviewed 30 Jun 2021

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2.0

Cons:Be upfront about which forms of payment are and aren’t accepted.Reviewed 29 Jun 2021

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10.0

Pros:The staff was extremely nice, attentive, and helpful. I received a clean, nice car that fit exactly my needs. I will definitely rent from Midway again!Reviewed 28 Jun 2021

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2.0

Pros:NoReviewed 27 Jun 2021

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2.0

Pros:Absolutely nothing.Cons:This was the worst experience I’ve ever dealt with in my life. I was supposed to pick up my car on Thursday at 9am. A woman called me a couple days to confirm. At 830 on Thursday, a guy called me to say my car wasn’t ready yet and it would be ready at 12 and they would call me when it was ready. I called at 1230, and the same guy acted like he had no clue and then said it would be ready at 2 and he would call me. I called back at 230 and THE SAME GUY acted like he had no clue again and said he would call me back in 10 minutes after he figured it out. 6 days later I still have not received a call back so I wasted a whole day of vacation with no car, and had to find another car rental place. I will never again book through kayak or use midway.Reviewed 22 Jun 2021

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2.0

Cons:They canceled last minute ShameReviewed 22 Jun 2021

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4.0

Pros:Porsche was excellent and helpful. She stayed late to give us our vehicle, knowing that the situation that Midway/priceline put us in was unfair.Cons:I rented a car from LAX via Prineline... and was given a car at Midway's downtown LAX location, which closes at 1pm on Saturdays! I wasn't told that I'd need to take a $60 uber to get there, sit in 45 minutes of traffic, and have to do that AGAIN to return it. It was inappropriate for an "Airport rental". Luckily, the people working there were VERY competent and kind and helpful. If this location is going to remain as an airport location, there NEEDS to be a shuttle AND a note that informs the renter of the 30-45 minuted drive (depending on traffic).Reviewed 21 Jun 2021

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10.0

Pros:friendly staff, fast service, good value, nice carReviewed 19 Jun 2021

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2.0

Pros:I didn’t like them at all they were rude and wouldn’t rent me the car because I didn’t have a credit card and they wouldn’t take my visa because it said debit card on it I will never go there againCons:EverythingReviewed 19 Jun 2021

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10.0

Pros:Yes and yedReviewed 16 Jun 2021

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8.0

Pros:Upgraded to better car after car promised was returned with cracked wndshield....courteous staff....amiable and friendly.....explained contract and detailsCons:Price was a bit high....but that's to be expected with the demandReviewed 15 Jun 2021

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• What is the most popular car hire from Midway in Los Angeles?

  Economy (Kia Rio or similar) is the most frequently booked car hire type from Midway in Los Angeles.

• How many car hire locations does Midway have in Los Angeles?

  Midway has 9 car hire locations in Los Angeles. Take a look at our Midway hire location map to find the best car hires near you.

• Does Midway have a car hire location at the airport: Los Angeles airport (LAX)?

  Yes

• Does Midway offer shuttle or airport pick-up services from Los Angeles airport (LAX)?

  Yes