Book Economy Rent a Car car hires in Los Angeles

Pros: Polite customer service

Cons: Better quality vehicle that’s more comparable to what was picked

Pros: Great price and was provided a complementary upgrade without asking.

Cons: The car was not clean inside or outside. The rims where filthy and it had an odor of just bring used. Also, the car had quite a few dings and scratches on the outside. Mechanically the car seemed to be good, but it pulled to the right when driving on the highway.

Cons: I chose not to get the insurance, It was if they keep the shitty cars for people who don’t get thier insurance, there was several problems with my vehicle

Pros: I Like The Deal on The Kayak website With The Unlimited Mileage..Because When I Went To The Office They Told Me Something Different

Cons: Lower Deposit Fee..The Fee Was Extremely High..over $500..For a Nissan Versa

Cons: The rental office was closed when we arrived so we never got to get our car and had to rent from another company last minute for $200 extra dollars! We were very disappointed.

Cons: Need more training in communications with clients, and more honesty

Pros: Understaffed, took forever to get through the line. No LAX shuttle had to take a city bus.

Cons: Car drove fine but smelled horribly of cigarettes.

Pros: Not a whole lot.

Cons: The shuttle process is very unclear and took some research on our part to understand. We had to first get on an LA City Bus line to take us to a drop-off point where we waited out on the street for 20 minutes for the shuttle driver to arrive to take us to the rental lot. Once at the rental office it took a full hour to reach the counter when there were only two other customers ahead of us, one with a reservation. This appeared to be normal as there were many customers waiting when we returned the car as well. We had to cancel and change other reservations we made for the day as we were not expecting to spend an hour and half waiting for a car when it usually takes 30 minutes or less. The car itself was fine, however the $300 hold was unexpected and 5x the actual rental price which is astronomical and we’re lucky to have had that amount available when we weren’t expecting to be charged anywhere near that amount.

Cons: 1) Switch and bait on car selection. 2) Badly damaged vehicle. 3) Unfriendly (even condescending) service.

Cons: 1. "Swith and bait" on the advertised vehicle. 2. Badly damaged vehicle, even the bumper was not secured to the body of the car. 3. Condescending service. 4. Whatever the saving was, DEFINITELY NOT worth it. 5. Will not go back to Economy or even Kayak Car Rental

Pros: Perhaps the price, if anything. Will not go back to Economy Rent a Car again; will certainly pay a bit more for an agency that has a bit more integrity, cleanliness and at least a "thank you."

Cons: "Swith and bait" on the advertised vehicle. I was even ridiculed by the rental agent when I asked about the vehicle in the advertisement. Vehicle was badly damaged. Forget the scratches and dents, even the bumper was not secured to the body of the car. Seats had burnt marks and stains, in addition to the smell. Poor service when I returned the car, as if Economy was "doing me a favor" by renting the vehicle to me. 1st time and my last time...

Pros: The staff was polite.

Cons: You have to take not one but two shuttles from the airport. The first shuttle drops you off in a fairly random parking lot where you wait for the next shuttle. With all (seemingly unavoidable) fees the daily price was nearly triple the posted price. The car had relatively low mileage but was pretty banged up. I had to keep pushing the front-right fender back into place. This isn't necessarily Kayak's fault -- they probably have to list all providers. But "Economy Rent a Car Los Angeles" is low rent but not low cost. For just a dollar or two more than their advertised price I could have gotten a much better car, more conveniently, and for *only* a dollar or two more than their advertised price instead of what I ended up being pressured into paying.