Best Key West hotels near Mallory Square
With a stay at Orchid Key Inn, you'll be centrally located in Key West, steps from Duval Street and 3 minutes by foot from Ernest Hemingway Home and Museum. Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. Self parking (subject to charges) is available onsite.
Overall 9.6 Excellent
Based on 487 reviews
All reviews
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- Couples
- Families
Excellent
9.6
Pros: Privacy, comfort, great location, pool that was not visible from the street, staff who were always courteous and kind. And CLEAN room with high quality shampoo, lotion, etc.
Excellent
10.0
Pros: Everything is nearby, you can really enjoy the Duval street night life. The hotel is a gem-very nice, big, spotless rooms, nice decoration. Bathroom is very nice and big, with separate toilet. Free water and bar coupons are really kind. Staff is very helpful—the lady at the Orchid bar was just super cute! We will come back for sure.
Excellent
8.3
Pros: Staff is extremely friendly and helpful
Excellent
10.0
Pros: The breakfast everyday was amazing Just so much to choose from and e flessibile coffee.The staff was fantastic.
Excellent
10.0
Pros: This place is awesome! The location is so good, right in the middle of Duvall, but no noise or hassle from the street. We were able to park the car off of the street, which is always good. The pool is superb, the breakfast heavenly (one of the best breakfast choices we had on our entire Florida trip). Terry from the cocktail bar mixes one mean St. Germaine cocktail - SUPERB :-) The staff is super-friendly, all of them, they always ask if they can be of service for anything - again, one of the best experiences in the entire Florida trip.
Excellent
10.0
Pros: Friendly staff. Adorable. Nice happy hour and breakfast
Excellent
10.0
Pros: We spent 3 nights at the Orchid Key Inn and loved everything about it. The location is perfect, with many great restaurants, coffee shops and bars close by. The room was stylishly decorated with modern furnishings and was tucked into a quiet corner so the street noise was imperceptible. The pool is a tranquil, relaxing spot where we enjoyed cooling off and lounging for several hours each afternoon. The staff was cheerful and friendly, eager to help with any needs or questions. We would highly recommend the Orchid Key and will stay there again next time!
Excellent
10.0
Pros: Orchid Key is a beautiful hotel. Our room was very clean with a large bathroom. Even though it was located on Duval Street, the water features around the property helped to drown out any road noise. The staff could not have been more accommodating, everyone was very nice and friendly. We would definitely return!
Excellent
10.0
Pros: I love the area it was in, the staff was amazing. I definitely enjoyed every minute. It made my birthday so special. You will enjoy every minute of your stay here, everyday some type of event was going on
Excellent
10.0
Pros: The staff was very attentive. Rooms were always made up quickly. Shower was nice. Great location. Not in the middle of a bar scene but easy walk to everything.
Excellent
10.0
Pros: The location is excellent. The pool small, but perfect for relaxing in the Florida heat. They have a bar at the pool which is remarkable for such a small hotel!
Excellent
9.6
Pros: Olivia at front desk was extremely helpful. Staff members at morning breakfast were excellent.
Details
Reviews
Overall 9.6 Excellent
Based on 487 reviews
Vibe
10.0
Wellness
10.0
Cleanliness
9.8
Location
9.8
Service
9.7
Bar
9.6
Pool
9.4
Amenities
9.4
Food
9.4
Breakfast
9.2
Room
9.2
Comfort
7.6
Vibe
9.9
Service
9.8
Location
9.8
Cleanliness
9.8
Bar
9.7
Pool
9.5
Breakfast
9.4
Room
9.0
Location
9.8
9.6 Excellent
Pros: Privacy, comfort, great location, pool that was not visible from the street, staff who were always courteous and kind. And CLEAN room with high quality shampoo, lotion, etc.
Cons: There was nothing that we disliked. Having read the description, we were prepared for the small size of the room, and we found it adequate for our needs. Super nice bath and ample storage. And we were not there to spend all our time in the room! Of course, we would have preferred to pay less, but Key West is expensive, and we knew that, too. We chose this place based on the descriptions and the majority of reviews, and we got exactly what we thought we were getting.
10.0 Excellent
Pros: Everything is nearby, you can really enjoy the Duval street night life. The hotel is a gem-very nice, big, spotless rooms, nice decoration. Bathroom is very nice and big, with separate toilet. Free water and bar coupons are really kind. Staff is very helpful—the lady at the Orchid bar was just super cute! We will come back for sure.
Cons: Nothing-yes, you have to pay parking fee, but for this you can leave your car here and walk to everywhere, not paying parking elsewhere.
8.3 Excellent
Pros: Staff is extremely friendly and helpful
Cons: Nothing to add here
10.0 Excellent
Pros: The breakfast everyday was amazing Just so much to choose from and e flessibile coffee.The staff was fantastic.
Cons: Not one thing!!!!?
10.0 Excellent
Pros: This place is awesome! The location is so good, right in the middle of Duvall, but no noise or hassle from the street. We were able to park the car off of the street, which is always good. The pool is superb, the breakfast heavenly (one of the best breakfast choices we had on our entire Florida trip). Terry from the cocktail bar mixes one mean St. Germaine cocktail - SUPERB :-) The staff is super-friendly, all of them, they always ask if they can be of service for anything - again, one of the best experiences in the entire Florida trip.
Cons: Nothing at all.
10.0 Excellent
Pros: Friendly staff. Adorable. Nice happy hour and breakfast
Cons: All good...
10.0 Excellent
Pros: We spent 3 nights at the Orchid Key Inn and loved everything about it. The location is perfect, with many great restaurants, coffee shops and bars close by. The room was stylishly decorated with modern furnishings and was tucked into a quiet corner so the street noise was imperceptible. The pool is a tranquil, relaxing spot where we enjoyed cooling off and lounging for several hours each afternoon. The staff was cheerful and friendly, eager to help with any needs or questions. We would highly recommend the Orchid Key and will stay there again next time!
Cons:
10.0 Excellent
Pros: Orchid Key is a beautiful hotel. Our room was very clean with a large bathroom. Even though it was located on Duval Street, the water features around the property helped to drown out any road noise. The staff could not have been more accommodating, everyone was very nice and friendly. We would definitely return!
Cons: Nothing!
10.0 Excellent
Pros: I love the area it was in, the staff was amazing. I definitely enjoyed every minute. It made my birthday so special. You will enjoy every minute of your stay here, everyday some type of event was going on
Cons:
10.0 Excellent
Pros: The staff was very attentive. Rooms were always made up quickly. Shower was nice. Great location. Not in the middle of a bar scene but easy walk to everything.
Cons:
10.0 Excellent
Pros: The location is excellent. The pool small, but perfect for relaxing in the Florida heat. They have a bar at the pool which is remarkable for such a small hotel!
Cons:
9.6 Excellent
Pros: Olivia at front desk was extremely helpful. Staff members at morning breakfast were excellent.
Cons: The DirecTV was malfunctioning, with loss of picture every one minute. Not because of weather, but reception problems within building
With a stay at Orchid Key Inn, you'll be centrally located in Key West, steps from Duval Street and 3 minutes by foot from Ernest Hemingway Home and Museum. Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. Self parking (subject to charges) is available onsite.
With a stay at Santa Maria Suites in Key West (Old Town), you'll be steps from Duval Street and South Beach. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
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Overall 9.4 Excellent
Based on 810 reviews
All reviews
- All reviews
- Families
Excellent
9.2
Pros: Very clean and very comfortable
Excellent
9.6
Pros: Close to the bars and shops on Duval St., but far enough to relax. Well equipped suites around a nice pool.
Excellent
9.2
Pros: Staff were courteous.
Excellent
10.0
Pros: Staff were all help, especially, who booked our trip to Dry Tortugas and let us have a late checkout to enjoy pool, before catching our boat home. also pool bartender was helpful.
Good
6.3
Pros: Location
Excellent
10.0
Pros: We did like everything. The hotel staff was really kind & so helpful. The location is perfect to discover Key West & enjoy this beautiful place !
Excellent
9.2
Pros: The rooms were very well appointed and very comfortable. Location is good, but I would recommend hiring bikes to get around town easier. Staff were lovely and very helpful especially Alex the barman and Lee on the desk. We very much enjoyed our stay and we would recommended the suites to anyone.
Excellent
9.6
Pros: The cleanliness, friendly staff and peaceful atmosphere.
Excellent
9.2
Pros: Location is great, staff was very nice, pool area is amazing considering restricted space. We loved little flavors like happy hours, free slushies for kids or muffins in our room.
Excellent
9.6
Pros: Absolutely stunning place with great kitchen, nice wine glasses and everything we might need even including powerful blender! I wish we stayed longer.
Excellent
9.6
Pros: Everything about the Santa Monica Suites was great. The staff were all friendly, polite, and knowledgeable. My family didn't have a moment of concern or worry. A great place to stay.
Excellent
9.0
Pros: Hotel was modern and clean. Rooms were very nice and designed well (all rooms faced the pool area). Ample and free parking and pool seating. Happy hour was a nice touch and staff was helpful in recommending restaurants/activities.
Details
Reviews
Overall 9.4 Excellent
Based on 810 reviews
Vibe
9.8
Location
9.6
Cleanliness
9.4
Service
9.3
Room
8.9
Pool
8.8
Food
8.7
Value
8.4
Breakfast
6.7
Vibe
9.8
Location
9.7
Service
9.6
Cleanliness
9.4
Room
9.1
Pool
8.6
Value
8.4
Breakfast
6.3
Comfort
5.7
9.2 Excellent
Pros: Very clean and very comfortable
Cons: No complaints we plan to
9.6 Excellent
Pros: Close to the bars and shops on Duval St., but far enough to relax. Well equipped suites around a nice pool.
Cons:
9.2 Excellent
Pros: Staff were courteous.
Cons: The other guests smoking by the pool.
10.0 Excellent
Pros: Staff were all help, especially, who booked our trip to Dry Tortugas and let us have a late checkout to enjoy pool, before catching our boat home. also pool bartender was helpful.
Cons:
6.3 Good
Pros: Location
Cons: No breakfast and no concierge service, we had a lot of luggage and no one helped us to our suite at the first floor .... too many stairs!!
10.0 Excellent
Pros: We did like everything. The hotel staff was really kind & so helpful. The location is perfect to discover Key West & enjoy this beautiful place !
Cons:
9.2 Excellent
Pros: The rooms were very well appointed and very comfortable. Location is good, but I would recommend hiring bikes to get around town easier. Staff were lovely and very helpful especially Alex the barman and Lee on the desk. We very much enjoyed our stay and we would recommended the suites to anyone.
Cons: The tiles around the pool need refurbishing they are uneven and stick up, people were tripping on them daily, I tripped on the several times.
9.6 Excellent
Pros: The cleanliness, friendly staff and peaceful atmosphere.
Cons: The pressure in the shower.
9.2 Excellent
Pros: Location is great, staff was very nice, pool area is amazing considering restricted space. We loved little flavors like happy hours, free slushies for kids or muffins in our room.
Cons: Two minor things - why you would put two shower heads - one with warm water, one with hot water instead of one decent one with regulation of temperature. Second why in small room you would put big opening outside wardrobe doors blocking whole walkway, instead of simple sliding ones.
9.6 Excellent
Pros: Absolutely stunning place with great kitchen, nice wine glasses and everything we might need even including powerful blender! I wish we stayed longer.
Cons: Smell on the beach and around, July is not the month for that trip. Probably it lasts from May until September, but not quite sure.
9.6 Excellent
Pros: Everything about the Santa Monica Suites was great. The staff were all friendly, polite, and knowledgeable. My family didn't have a moment of concern or worry. A great place to stay.
Cons: The only minor comment I could make is the adjacent public beach was occasionally quite smelly, so, if the wind was blowing in the wrong direction, it was noticeable. No fault of this hotel.
9.0 Excellent
Pros: Hotel was modern and clean. Rooms were very nice and designed well (all rooms faced the pool area). Ample and free parking and pool seating. Happy hour was a nice touch and staff was helpful in recommending restaurants/activities.
Cons: I did not like about this hotel were the extra fees. We were charged extra for having more than 2 people in a suite and also a resort fee which paid for beach access, wifi, etc. When you are paying a premium rate you expect these to be incl. in rate.
With a stay at Santa Maria Suites in Key West (Old Town), you'll be steps from Duval Street and South Beach. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
Located in the heart of Key West the resort is located adjacent to Mallory Square. One of the islands only oceanfront resorts we are within walking distance to Old Town, Duval Street, Key West Aquarium and pick up points for the Conch Train. Fort Zachary Taylor park is also only a short drive from the resort. The resort is a short 15 minute drive from the Key West International Airport (EYW) and 2.5 hours from the Miami International Airport (MIA).
Overall 9.1 Excellent
Based on 1,363 reviews
All reviews
- All reviews
- Families
- Couples
Excellent
9.0
Pros: The location and room size
Excellent
10.0
Pros: We really enjoyed our stay here. Everything was excellent! Food and service were outstanding!
Excellent
9.6
Pros: Love this hotel! I've been there before and will most definitely stay there again.
Excellent
9.6
Pros: Views spectacular, great location.
Excellent
10.0
Pros: Overall great hotel, location, and atmosphere. It’s not a new hotel by any stretch but it has a unique charm. The staff, including the cashier at the small shop, was incredibly nice and helpful. My only complaint was the room A/C. I like to sleep in an ice box after a hot day around town; unfortunately I couldn’t get the room below 71. You can’t beat location or the view from the pool!
Good
6.3
Pros: Great Localisation
Excellent
10.0
Pros: Everything was just perfect. Very relaxing and convenient. Very enjoyable.
Excellent
10.0
Pros: Great location on Duval at Mallory Square waterfront.
Excellent
9.6
Pros: The hotel is well run, in a great location with well maintained rooms that are fresh looking.
Excellent
9.6
Pros: Beautiful rooms and great location.
Excellent
10.0
Pros: As soon as we got there we were upgraded to a beautiful room. We had other family miners staying to and they were all upgraded. We were greeted with a fabulous rum drink. The entire staff was exceptional. Room service was amazing. Anything we needed they sent right up. We will definitely be going back again.
Excellent
8.0
Pros: Hotel is perfectly located. Staff were alll wonderful , friendly and helpful.
Details
Reviews
Overall 9.1 Excellent
Based on 1,363 reviews
Bar
9.7
Location
9.6
Service
9.2
Room
8.6
Breakfast
6.8
Value
4.5
WiFi
0.5
Location
9.7
Service
9.2
Room
8.2
Pool
8.1
Location
9.7
Service
9.3
Room
7.7
9.0 Excellent
Pros: The location and room size
Cons: NO
10.0 Excellent
Pros: We really enjoyed our stay here. Everything was excellent! Food and service were outstanding!
Cons: Nothing . Only suggestion would be to extend the live music on the pier past 9 pm
9.6 Excellent
Pros: Love this hotel! I've been there before and will most definitely stay there again.
Cons: The price is a bit on the high side, but worth it.
9.6 Excellent
Pros: Views spectacular, great location.
Cons: No kitchen facilities in the room, had to get water from the bathroom to make coffee, no microwave to warm up any food you may have brought back to the room. Over priced as expected mini bar and snacks
10.0 Excellent
Pros: Overall great hotel, location, and atmosphere. It’s not a new hotel by any stretch but it has a unique charm. The staff, including the cashier at the small shop, was incredibly nice and helpful. My only complaint was the room A/C. I like to sleep in an ice box after a hot day around town; unfortunately I couldn’t get the room below 71. You can’t beat location or the view from the pool!
Cons: AC never got lower than 71 no matter what I did.
6.3 Good
Pros: Great Localisation
Cons: Overpriced for the service and quality of the equipments
10.0 Excellent
Pros: Everything was just perfect. Very relaxing and convenient. Very enjoyable.
Cons:
10.0 Excellent
Pros: Great location on Duval at Mallory Square waterfront.
Cons:
9.6 Excellent
Pros: The hotel is well run, in a great location with well maintained rooms that are fresh looking.
Cons: Poor check out service.
9.6 Excellent
Pros: Beautiful rooms and great location.
Cons: A little pricey for alcohol and food
10.0 Excellent
Pros: As soon as we got there we were upgraded to a beautiful room. We had other family miners staying to and they were all upgraded. We were greeted with a fabulous rum drink. The entire staff was exceptional. Room service was amazing. Anything we needed they sent right up. We will definitely be going back again.
Cons:
8.0 Excellent
Pros: Hotel is perfectly located. Staff were alll wonderful , friendly and helpful.
Cons: Roosters outside of our room in the parking lot. Its cyte they were there but woke us up VERY Early each morning. This was very unfortunate for a vacation stay.
Located in the heart of Key West the resort is located adjacent to Mallory Square. One of the islands only oceanfront resorts we are within walking distance to Old Town, Duval Street, Key West Aquarium and pick up points for the Conch Train. Fort Zachary Taylor park is also only a short drive from the resort. The resort is a short 15 minute drive from the Key West International Airport (EYW) and 2.5 hours from the Miami International Airport (MIA).
With a stay at Paradise Inn Key West-Adults Only, you'll be centrally located in Key West, steps from Duval Street and 4 minutes by foot from Ernest Hemingway Home and Museum. Featured amenities include a computer station, dry cleaning/laundry services, and multilingual staff. Self parking (subject to charges) is available onsite.
Overall 9.1 Excellent
Based on 1,108 reviews
All reviews
- All reviews
- Couples
- Families
Good
7.9
Pros: The property, environment and location
Excellent
10.0
Pros: The place has parking, you pay for it but it's convenient. It was easy to book excursions from the front desk. Everything felt upscale and classy. I would gladly recommend this place to anyone.
Excellent
10.0
Pros: It was very clean and comfortable. It was in an excellent location where we were able to walk to Mallory square, restaurants, bars, shopping, etc
Excellent
10.0
Pros: Great pool
Excellent
9.6
Pros: Outstanding staff and central location.
Good
7.5
Pros: Friendly staff.
Excellent
8.3
Pros: the pool area, and the location
Excellent
10.0
Pros: Close to lots of stuff
Good
7.1
Pros: Breakfast was adequate. Location, although took some walking, was a very good location.
Excellent
10.0
Pros: Near downtown, but very quiet. The Paradise Inn is a beautiful, clean, charming place to stay. The pool area is so relaxing and everything is conveniently placed.
Excellent
10.0
Pros: You wont be disappointed. The pool area is very nice, rooms are fresh and clean. Good location.
Excellent
10.0
Pros: Quiet, convenient and beautifully maintained
Details
Reviews
Overall 9.1 Excellent
Based on 1,108 reviews
Bar
9.6
Vibe
9.2
Location
9.2
Wellness
8.9
Amenities
8.9
Service
8.9
Pool
8.8
Room
8.0
WiFi
7.5
Breakfast
6.7
Beach
5.0
Bar
9.6
Vibe
9.1
Pool
8.9
Location
8.9
Amenities
8.8
Service
8.7
Room
7.7
Value
7.2
Comfort
6.7
Breakfast
6.4
Location
9.1
Amenities
9.1
Service
9.0
Room
7.6
7.9 Good
Pros: The property, environment and location
Cons: The receptionist was not helpful at all when I came to her letting her know our bed was broken
10.0 Excellent
Pros: The place has parking, you pay for it but it's convenient. It was easy to book excursions from the front desk. Everything felt upscale and classy. I would gladly recommend this place to anyone.
Cons: I liked everything about this place.
10.0 Excellent
Pros: It was very clean and comfortable. It was in an excellent location where we were able to walk to Mallory square, restaurants, bars, shopping, etc
Cons:
10.0 Excellent
Pros: Great pool
Cons:
9.6 Excellent
Pros: Outstanding staff and central location.
Cons: Some problems with a troublesome toilet and a worn blanket. Add on resort fees muddle the price search. All costs should be upfront. This is Key West, not Las Vegas.
7.5 Good
Pros: Friendly staff.
Cons: Weather
8.3 Excellent
Pros: the pool area, and the location
Cons: I THINK IS A LITTLE OVER PRICED
10.0 Excellent
Pros: Close to lots of stuff
Cons:
7.1 Good
Pros: Breakfast was adequate. Location, although took some walking, was a very good location.
Cons:
10.0 Excellent
Pros: Near downtown, but very quiet. The Paradise Inn is a beautiful, clean, charming place to stay. The pool area is so relaxing and everything is conveniently placed.
Cons: The AC wall unit is noisy, so it can be a bit disturbing during the night.
10.0 Excellent
Pros: You wont be disappointed. The pool area is very nice, rooms are fresh and clean. Good location.
Cons:
10.0 Excellent
Pros: Quiet, convenient and beautifully maintained
Cons:
With a stay at Paradise Inn Key West-Adults Only, you'll be centrally located in Key West, steps from Duval Street and 4 minutes by foot from Ernest Hemingway Home and Museum. Featured amenities include a computer station, dry cleaning/laundry services, and multilingual staff. Self parking (subject to charges) is available onsite.
With a stay at Silver Palms Inn, you'll be centrally located in Key West, just a 4-minute walk from Duval Street and 10 minutes by foot from Ernest Hemingway Home and Museum. Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
Overall 9.0 Excellent
Based on 2,810 reviews
All reviews
- All reviews
- Families
- Couples
Excellent
9.2
Pros: The rooms were really nice and comfortable.
Excellent
10.0
Pros: Great location. Close to Duval st and all the activities. Nice pool area and well kept facilities. All staff friendly and helpful.
Excellent
9.0
Pros: Staff and location
Excellent
9.2
Pros: Well maintained, location. We will come back.
Excellent
10.0
Pros: Nice hotel....nice clean rooms...friendly staff. Located within walking/biking distance of Duvall St.
Excellent
9.6
Pros: The hotel was very nice and updated. Pool was really nice. Staff was exceptional. Nice little touches like one free drink per guest at the pool, fruit cups offered to pool guests, robes and slippers in the room, water bottles to go upon departure. Continental breakfast.
Excellent
8.8
Pros: The hotel is centrally located tword the downtown area in Key west and the room was clean and spacious. The staff was friendly and mostly out of sight unless needed
Excellent
10.0
Pros: Yoghurt, fruit. coffee and guava juice
Excellent
8.8
Pros: Very clean. Well appointed.
Good
6.3
Pros: Only had hard boil eggs offered and little muffins, toast and cereal.
Excellent
10.0
Pros: Clean, proximity to the downtown area, nice and friendly staff.
Excellent
9.2
Pros: Disappointed that we could not make drink from room to take to pool, drinks at pool were outrageous! Therefore, we really did not use pool. Pastries at breakfast would have been nice. Otherwise, would stay again!
Details
Reviews
Overall 9.0 Excellent
Based on 2,810 reviews
Cleanliness
9.6
Service
9.6
Location
9.5
Vibe
9.1
Room
8.8
Amenities
8.5
Pool
8.0
WiFi
6.4
Food
5.6
Breakfast
5.4
Cleanliness
9.6
Location
9.6
Service
9.5
Vibe
9.0
Room
8.8
Amenities
8.4
Pool
8.3
Value
8.1
Breakfast
5.5
Service
9.9
Location
9.7
Cleanliness
9.5
Amenities
8.7
Room
8.5
Pool
7.9
Comfort
7.2
Food
5.5
Breakfast
5.5
9.2 Excellent
Pros: The rooms were really nice and comfortable.
Cons: The breakfast could have had more protein options, instead of tons of carbs.
10.0 Excellent
Pros: Great location. Close to Duval st and all the activities. Nice pool area and well kept facilities. All staff friendly and helpful.
Cons:
9.0 Excellent
Pros: Staff and location
Cons:
9.2 Excellent
Pros: Well maintained, location. We will come back.
Cons:
10.0 Excellent
Pros: Nice hotel....nice clean rooms...friendly staff. Located within walking/biking distance of Duvall St.
Cons:
9.6 Excellent
Pros: The hotel was very nice and updated. Pool was really nice. Staff was exceptional. Nice little touches like one free drink per guest at the pool, fruit cups offered to pool guests, robes and slippers in the room, water bottles to go upon departure. Continental breakfast.
Cons: Not as close to downtown as I had hoped, but that was my fault for not realizing that. Wouldn't be bad for a young couple though as far as walking. Only three blocks to Duval Street.
8.8 Excellent
Pros: The hotel is centrally located tword the downtown area in Key west and the room was clean and spacious. The staff was friendly and mostly out of sight unless needed
Cons: The Breakfast on the sight made it seem a little more elaborate than continental as there was expectation of hot food and there wasn't any. The dining area is a bit small but there is nothing they can do for that due to design.
10.0 Excellent
Pros: Yoghurt, fruit. coffee and guava juice
Cons: More protein choices, like sliced cheese.
8.8 Excellent
Pros: Very clean. Well appointed.
Cons: A little far from the popular tourists sites. But still walkable
6.3 Good
Pros: Only had hard boil eggs offered and little muffins, toast and cereal.
Cons: Some noise at night. A little far from town. A shuttle or offered rides to and from hotel would be a real plus! Pool is pretty’s all and tiki bar was not open.
10.0 Excellent
Pros: Clean, proximity to the downtown area, nice and friendly staff.
Cons: Only cold breakfast items are available (ham, cheese, hard boiled eggs), but despite this all are fresh and delicious esp the pastries
9.2 Excellent
Pros: Disappointed that we could not make drink from room to take to pool, drinks at pool were outrageous! Therefore, we really did not use pool. Pastries at breakfast would have been nice. Otherwise, would stay again!
Cons:
With a stay at Silver Palms Inn, you'll be centrally located in Key West, just a 4-minute walk from Duval Street and 10 minutes by foot from Ernest Hemingway Home and Museum. Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
Part romance, part adventure, and entirely paradise, Pier House Resort is legendary in the Florida Keys for countless reasons. As the first full-service hotel in Key West, our convenient location on the edge of Old Town puts you steps away from a private beach and all the entertainment that makes our island so famous. Travelers have sought the sun and free spirit of the Caribbean and the Florida Keys for centuries. Keep the tradition alive, and book your tropical beach vacation today!
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Overall 8.9 Excellent
Based on 1,685 reviews
All reviews
- All reviews
- Families
- Couples
Excellent
10.0
Pros: Grounds are beautiful, convenient to Duval and Front Streets, beach and pool were great!
Good
7.1
Pros: Location and beach. Charts bar was neat.
Okay
5.0
Pros: Location
Excellent
10.0
Pros: Beautiful property. Private beach. Exceptional restaurant and beach bar on site. Of all the restaurants we have eaten at in Key West, this restaurant has the best food. If you want a cozy, quiet , happy atmosphere this is the place. A slightly older crowd - which is where I am.
Excellent
9.4
Pros: Room was very neat, clean and comfortable. I loved the water pressure in the shower! LOL. I think the bathroom needs a fan, but that’s just me. The staff was awesome. Always a greeting coming in and out. The free shuttle was nice, but it would have been better if it took us back to the ferry.
Excellent
9.6
Pros: It was very hot during our stay so we were very pleased with the powerful AC. Every time we walked into our room it was a sweet instant relief to cool down and relax. Room was small but had everything we needed and was clean. Bed was slightly more firm than I prefer in my pregnant state, but I’m sure most people would be more than pleased with it.
Excellent
9.6
Pros: Location and beach
Excellent
10.0
Pros: The staff was amazing! Cannot beat the location, perfect walking distance to everything! Loved our stay!
Excellent
10.0
Good
7.1
Pros: the staff
Excellent
9.6
Pros: The location is amazing, within walking distance of everything on Duval Street, plus the shuttle takes you anywhere on Duval, all the way to the Southernmost Point. I loved the private beach area, you can snorkel there and see tons of fish every day or just lounge in a floating chair and watch the boats go sailing by all within feet of the Beach Bar. The staff was great, eager to please.
Excellent
9.2
Pros: Location! We didn’t need a rental car and were close to island transportation or other could walk! Made it convenient since parking around the island is an issue.
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Details
Reviews
Overall 8.9 Excellent
Based on 1,685 reviews
Location
9.6
Beach
9.0
Pool
8.9
Service
8.8
Room
7.4
Breakfast
6.6
WiFi
6.0
Comfort
5.7
Value
4.4
Location
9.7
Beach
8.9
Pool
8.7
Service
8.6
Amenities
7.7
Room
7.1
Comfort
5.1
Location
9.3
Beach
9.0
Service
8.8
Vibe
7.9
Room
6.6
Comfort
5.8
Value
4.1
10.0 Excellent
Pros: Grounds are beautiful, convenient to Duval and Front Streets, beach and pool were great!
Cons:
7.1 Good
Pros: Location and beach. Charts bar was neat.
Cons: Over priced for the overall facilities. Lanai room faced the parking lot and for the price wasn’t worth it. AC was noisy all night. Unable to block the upper windows and prevent early morning sun light.
5.0 Okay
Pros: Location
Cons: Elevator smelled entire 7 days we were there. People were noisy in the hallways and it continued even though we complained.
10.0 Excellent
Pros: Beautiful property. Private beach. Exceptional restaurant and beach bar on site. Of all the restaurants we have eaten at in Key West, this restaurant has the best food. If you want a cozy, quiet , happy atmosphere this is the place. A slightly older crowd - which is where I am.
Cons: Our ocean front room which was nice - we did not have hot water when coming in from beach for a shower.
9.4 Excellent
Pros: Room was very neat, clean and comfortable. I loved the water pressure in the shower! LOL. I think the bathroom needs a fan, but that’s just me. The staff was awesome. Always a greeting coming in and out. The free shuttle was nice, but it would have been better if it took us back to the ferry.
Cons: The price. All in all, it ended up costing us over $700 for one night and this was a room without a view and with a “lanai” that was more of a very, mini balcony. Keeping in mind when you are in Key West, you don’ t spend much time in your room, I can complain that much - just next time I won’t book such a nice place :)
9.6 Excellent
Pros: It was very hot during our stay so we were very pleased with the powerful AC. Every time we walked into our room it was a sweet instant relief to cool down and relax. Room was small but had everything we needed and was clean. Bed was slightly more firm than I prefer in my pregnant state, but I’m sure most people would be more than pleased with it.
Cons:
9.6 Excellent
Pros: Location and beach
Cons: Fire alarm went off in the middle of the night and clearly the overnight staff were not trained properly, a little training on how to respond to an emergency is needed. No one was hurt though.
10.0 Excellent
Pros: The staff was amazing! Cannot beat the location, perfect walking distance to everything! Loved our stay!
Cons:
10.0 Excellent
Pros:
Cons: If you included a magnifying make-up mirror in the bathroom with more bright lighting at the sink.
7.1 Good
Pros: the staff
Cons: Very noisy between rooms and air conditioner noise kept me up.
9.6 Excellent
Pros: The location is amazing, within walking distance of everything on Duval Street, plus the shuttle takes you anywhere on Duval, all the way to the Southernmost Point. I loved the private beach area, you can snorkel there and see tons of fish every day or just lounge in a floating chair and watch the boats go sailing by all within feet of the Beach Bar. The staff was great, eager to please.
Cons: The value was ok, but could be better. The food we ate at the Beach Bar wasn't bad, but it wasn't great either. We had a slight billing snafu, but it was due to me having the reservation with one card and paying with another. I'm still a bit perplexed after looking at their website and saw an offer to stay 4 nights get a 5th free (we stayed 5) and this was never mentioned to us.
9.2 Excellent
Pros: Location! We didn’t need a rental car and were close to island transportation or other could walk! Made it convenient since parking around the island is an issue.
Cons: Lack of a desk type area in the room. It only had the tv console and no other flat space
Part romance, part adventure, and entirely paradise, Pier House Resort is legendary in the Florida Keys for countless reasons. As the first full-service hotel in Key West, our convenient location on the edge of Old Town puts you steps away from a private beach and all the entertainment that makes our island so famous. Travelers have sought the sun and free spirit of the Caribbean and the Florida Keys for centuries. Keep the tradition alive, and book your tropical beach vacation today!
A stay at Margaritaville Key West Resort & Marina places you in the heart of Key West, steps from Duval Street and Audubon House and Tropical Gardens. Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 4 meeting rooms available for events. Self parking (subject to charges) is available onsite.
Overall 8.8 Excellent
Based on 7,231 reviews
All reviews
- All reviews
- Families
- Couples
Excellent
9.5
Pros: Front desk staff were excellent. Ready to help in any way they can
Excellent
10.0
Pros: The dinner at the restaurant was very good & our waiter was excellent. The the whole staff was excellent. The pool lady & the woman who cleaned our rm was helpful. We plan to return.
Excellent
10.0
Pros: Location was perfect. Clean. Nice atmosphere.
Excellent
10.0
Pros: Great room, nice location, clean, friendly staff
Excellent
10.0
Excellent
10.0
Pros: We liked everything from the front desk staff to the house keeper that kept our room spotless . Perfect location. We were very disappointed to leave this place. Everything is up to date in this hotel and the surrounding area. Right on the marina so it was nice watching the boats come and go when we weren’t at the pool or beach.
Excellent
10.0
Pros: Loved the location and the knowledge of the concierge. Pool was very nice for a relaxing day also. Staff is very friendly.
Excellent
8.0
Pros: excellent location pool was great
Excellent
8.8
Pros: very clean friendly environment plenty to do
Excellent
8.3
Pros: there was no breakfast?? Most "good" restaurants are a bit of a hike (i.e. not "nearby")
Okay
5.4
Pros: location
Excellent
10.0
Pros: Location, amenities
Details
Reviews
Overall 8.8 Excellent
Based on 7,231 reviews
Location
9.3
Service
8.2
Room
7.1
Amenities
6.2
Breakfast
5.9
Cleanliness
5.9
Beach
5.9
Comfort
4.7
Value
4.4
WiFi
3.4
Location
9.6
Service
8.0
Room
7.4
Vibe
6.1
Pool
5.7
Comfort
4.7
Value
4.5
Location
9.2
Service
8.4
Room
7.8
Pool
7.2
Vibe
6.3
Amenities
5.8
Breakfast
5.7
Comfort
4.2
9.5 Excellent
Pros: Front desk staff were excellent. Ready to help in any way they can
Cons: Only one choice of restaurant on property. An excellent restaurant on Sunset Key, but you have to take a boat to it (free, but you must make a reservation for the restaurant and boat).
10.0 Excellent
Pros: The dinner at the restaurant was very good & our waiter was excellent. The the whole staff was excellent. The pool lady & the woman who cleaned our rm was helpful. We plan to return.
Cons: All was good
10.0 Excellent
Pros: Location was perfect. Clean. Nice atmosphere.
Cons:
10.0 Excellent
Pros: Great room, nice location, clean, friendly staff
Cons: Restaurant prices were too high
10.0 Excellent
Pros:
Cons: The fact that there is a resort charge or whatever it was called for the in room coffee maker and safe, both of which are normally in any decent hotel without an extra charge.
10.0 Excellent
Pros: We liked everything from the front desk staff to the house keeper that kept our room spotless . Perfect location. We were very disappointed to leave this place. Everything is up to date in this hotel and the surrounding area. Right on the marina so it was nice watching the boats come and go when we weren’t at the pool or beach.
Cons:
10.0 Excellent
Pros: Loved the location and the knowledge of the concierge. Pool was very nice for a relaxing day also. Staff is very friendly.
Cons: No complaints
8.0 Excellent
Pros: excellent location pool was great
Cons: carpet in the room NG for me
8.8 Excellent
Pros: very clean friendly environment plenty to do
Cons: bathroom door was broken
8.3 Excellent
Pros: there was no breakfast?? Most "good" restaurants are a bit of a hike (i.e. not "nearby")
Cons:
5.4 Okay
Pros: location
Cons: $300 for incidentals caught me off guard.
10.0 Excellent
Pros: Location, amenities
Cons: More food options would be good including what you can get on the sunset deck
A stay at Margaritaville Key West Resort & Marina places you in the heart of Key West, steps from Duval Street and Audubon House and Tropical Gardens. Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 4 meeting rooms available for events. Self parking (subject to charges) is available onsite.
Caribbean style resort with open air piazza situated on the Gulf of Mexico in the heart of old town Key West. Offering 118 guest rooms with tiled entry foyers, private balconies, ceiling fans, some rooms offer a partial water view. The dress code throughout the island is casual resort wear.
Overall 8.8 Excellent
Based on 1,656 reviews
All reviews
- All reviews
- Families
- Couples
Excellent
9.6
Pros: The view of the ocean. The location and the friendly staff
Good
7.9
Pros: Pool area and bar
Excellent
9.0
Pros: Location
Excellent
10.0
Pros: This resort is perfect. The staff and the service were superb. The location was close to anything you’d want to do while Visiting Key West.
Good
7.5
Excellent
9.6
Pros: Excellent location, facilities and staff
Good
6.7
Pros: Location, everything close walking distance
Excellent
10.0
Pros: It is a very nice resort. The staff is helpful, friendly and goes out of their way to help.
Excellent
10.0
Pros: Great location friendly staff clean rooms loved feeding turtles
Okay
5.8
Pros: Nice view and location. Beautiful and comfortable.
Good
7.0
Pros: Very nice and clean hotel, good staff, very nice location. Very close to beach, can book activities right at their location at a competitive price. No need of car as everything is nearby.
Excellent
10.0
Pros: Amazing hotel Amazing service Perfect price What more could u asked for
Details
Reviews
Overall 8.8 Excellent
Based on 1,656 reviews
Location
9.6
Service
8.9
WiFi
8.8
Room
8.1
Breakfast
7.1
Beach
5.6
Value
4.0
Location
9.6
Service
8.9
Room
7.6
Breakfast
7.1
Cleanliness
7.1
Beach
6.0
Value
3.5
Location
9.5
Service
8.9
Room
8.0
Comfort
7.2
9.6 Excellent
Pros: The view of the ocean. The location and the friendly staff
Cons: When checking in it would be nice to tell customers they will need foot ware for the ocean
7.9 Good
Pros: Pool area and bar
Cons: Main restaurant was just okay very limited menu selections And very expensive for what you get. Beach area too small and very rocky.
9.0 Excellent
Pros: Location
Cons: Small pool
10.0 Excellent
Pros: This resort is perfect. The staff and the service were superb. The location was close to anything you’d want to do while Visiting Key West.
Cons:
7.5 Good
Pros:
Cons: Pool and room looked bigger in pictures. More chairs or space needed at the pool. Price of stay didn't match value, drink prices way over priced. My flight was later in the day and i couldn't get a late check out and wish there was a place to go and chill in AC until it was time to leave.
9.6 Excellent
Pros: Excellent location, facilities and staff
Cons: Nothing
6.7 Good
Pros: Location, everything close walking distance
Cons: Too expensive, additional charges and fees
10.0 Excellent
Pros: It is a very nice resort. The staff is helpful, friendly and goes out of their way to help.
Cons: The bathtub is high and extremely hard to get in and out of. Since it was a tub/shower combo , was difficult.
10.0 Excellent
Pros: Great location friendly staff clean rooms loved feeding turtles
Cons:
5.8 Okay
Pros: Nice view and location. Beautiful and comfortable.
Cons: The staff from the restaurant is not polite and umprepared, as they seem to have a predetermined answer to every issue instead of having a solution. The breakfast should be a buffet for the value of the night. Burned filtered coffee was served to us and they did not want to change it.
7.0 Good
Pros: Very nice and clean hotel, good staff, very nice location. Very close to beach, can book activities right at their location at a competitive price. No need of car as everything is nearby.
Cons: Not many vegetarian options on menu... and breakfast is not included along with stay along with this price.
10.0 Excellent
Pros: Amazing hotel Amazing service Perfect price What more could u asked for
Cons:
Caribbean style resort with open air piazza situated on the Gulf of Mexico in the heart of old town Key West. Offering 118 guest rooms with tiled entry foyers, private balconies, ceiling fans, some rooms offer a partial water view. The dress code throughout the island is casual resort wear.
Located in Key West (Key West Historic District), The Marker Waterfront Resort Key West is within a 5-minute drive of Mallory Square and Southernmost Point. Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Limited parking is available onsite.
Overall 8.8 Excellent
Based on 1,458 reviews
All reviews
- All reviews
- Families
- Couples
Good
7.1
Pros: The location was perfect for us. The resort was modern and most staff were great.
Excellent
10.0
Pros: Staff was very friendly and efficient. Great location to walk to Duval street and plenty of waterfront restaurants and bars.
Excellent
9.2
Pros: Breakfast was ok. Menu selection was good. Loved eating out by the pool.
Good
6.7
Pros: Ray the valet guy and kitty at reception were awesome...give them a raise
Okay
5.0
Pros: too expensive
Excellent
10.0
Pros: We enjoyed breakfast at the property everyday! Very quiet and relaxing to eat poolside. Luna and Karolina were both great! It was enjoyable to hear their stories of how they ended up in Key West!
Mediocre
2.9
Okay
5.0
Pros: Location
Excellent
10.0
Pros: This hotel was beyond amazing. Can’t wait to go back
Excellent
10.0
Pros: Location was great and the entire staff was fantastic..loved the pools and Bar , Luna the day bartender was really great and gave us a lot of advice on where to go and things to do ..
Excellent
9.2
Pros: All else..breakfast ,front desk,beds ,location!!!
Excellent
8.3
Pros: The hotel is in a good location. The pool area was great, with a well-stocked bar.
Details
Reviews
Overall 8.8 Excellent
Based on 1,458 reviews
Location
9.3
Room
8.3
Service
8.2
WiFi
8.1
Pool
7.2
Breakfast
5.8
Wellness
4.7
Value
4.3
Location
9.4
Service
8.6
Bar
8.5
Room
7.9
Pool
6.5
Value
4.0
Location
9.6
Bar
8.8
Service
8.6
Room
8.0
Pool
7.6
Comfort
6.9
Value
4.3
7.1 Good
Pros: The location was perfect for us. The resort was modern and most staff were great.
Cons: We had ants in the room and they could not move us so they came and changed the sheets. But the worst part was they sprayed raid in the room ( this is at night before we wanted to sleep) and it was horrible. and when the maintenance guy left we heard him say on the radio " I did not see anything". Really the front desk clerk came and checked it out and saw them as well. And really if a guest at a resort of this caliber says they have ants in their bed, they should be believed. We were not contacted by anyone to apologize for the inconvenience or receive some compensation.
10.0 Excellent
Pros: Staff was very friendly and efficient. Great location to walk to Duval street and plenty of waterfront restaurants and bars.
Cons: Adult serenity pool closed at dusk instead of 10 pm like the other pool area.
9.2 Excellent
Pros: Breakfast was ok. Menu selection was good. Loved eating out by the pool.
Cons: There are a lot of "incidental" fees that add up that we would have liked to have known prior to getting to the property. Also disappointed we weren't able to receive the FL resident $25 dining credit, even though my husband is an active duty FL resident.
6.7 Good
Pros: Ray the valet guy and kitty at reception were awesome...give them a raise
Cons: Mattresses were sub par...but the main thing I didn't like was the bs hidden "resort" fee...40 surcharge that's unavoidable to use your pool and gym ect? Really? That's a damn shame and a scam. What happens to a rate that means a rate! And 34 bucks for one night of parking? Unreal.
5.0 Okay
Pros: too expensive
Cons: $35.00 a day parking fee
10.0 Excellent
Pros: We enjoyed breakfast at the property everyday! Very quiet and relaxing to eat poolside. Luna and Karolina were both great! It was enjoyable to hear their stories of how they ended up in Key West!
Cons:
2.9 Mediocre
Pros:
Cons: 4 people 1 bed and did not what to help
5.0 Okay
Pros: Location
Cons: Loud music during the day makes it impossible to relax in your room, or let kids nap. Also they barged in to count the minifridge items despite the fact that my three kids were trying to nap... Which was awkward to say the least. Shower was listed as rain
10.0 Excellent
Pros: This hotel was beyond amazing. Can’t wait to go back
Cons: Paying for parking
10.0 Excellent
Pros: Location was great and the entire staff was fantastic..loved the pools and Bar , Luna the day bartender was really great and gave us a lot of advice on where to go and things to do ..
Cons: Nothing
9.2 Excellent
Pros: All else..breakfast ,front desk,beds ,location!!!
Cons: Pool was too warm even at night
8.3 Excellent
Pros: The hotel is in a good location. The pool area was great, with a well-stocked bar.
Cons: It was quite expensive
Located in Key West (Key West Historic District), The Marker Waterfront Resort Key West is within a 5-minute drive of Mallory Square and Southernmost Point. Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Limited parking is available onsite.
With a stay at NYAH Key West-Adults Only, you'll be centrally located in Key West, just a 5-minute walk from Duval Street and 14 minutes by foot from Audubon House and Tropical Gardens. Featured amenities include a computer station, a 24-hour front desk, and luggage storage.
Overall 8.4 Excellent
Based on 2,640 reviews
All reviews
- All reviews
- Families
- Solo
- Couples
Excellent
8.3
Pros: We were pleasantly surprised considering the price was very good that it exceeded our expectations. Clean and very accommodating .
Excellent
8.0
Pros: Very cold a/c. Friendly staff. Clean grounds.
Excellent
9.6
Pros: It's a nice place close to everything. 3 pools and a jacuzzi. Free Breakfast and a bar. They have bikes you can rent out. friendly staff.
Okay
5.0
Pros: Pool area was very nice, decent location.
Good
7.9
Pros: The pools, jacuzzi and outdoor landscaping were nice. The particular room we stayed was upper level and you can expect basic decor with some wear on the furniture, but the bed was fine and the bathroom was clean. They provide towels for the pool deck and towels were well stocked in the room. Otherwise, for the Happy Hour, it was a simple bar from the front desk with a few snacks, but I would recommend they switch to a better vodka, having only New Amsterdam for their choice. Never had it, but like I read afterwards, there are a lot of people who don't think it tastes like a premium vodka (as perhaps it's price reflects). The gist: It's a nice place for the price point they charge.
Excellent
8.3
Pros: Location
Good
7.9
Pros: This place has interesting layout. Its a little like a maze getting into the rooms though.
Excellent
8.8
Pros: A nice place to stay in Key West. Pool, tea and coffee are accessible for an additional fee.
Okay
5.4
Pros: Great location, good coffee is served 24hours. Little private yard with pools. Good breakfast.
Good
6.7
Excellent
9.2
Pros: A grate place to stay!
Excellent
10.0
Pros: Very clean and comfortable rooms! Different options of pool and jacuzzi, the breakfast was simple and very nice with bread, fruit and juice.
Details
Reviews
Overall 8.4 Excellent
Based on 2,640 reviews
Bar
9.4
Pool
9.1
Vibe
8.6
Wellness
8.6
Location
8.4
Value
8.0
WiFi
7.7
Service
7.6
Amenities
7.4
Breakfast
7.2
Room
6.5
Pool
9.4
Location
8.8
Value
8.1
Service
8.0
Amenities
7.7
Breakfast
7.3
Room
5.8
Pool
9.3
Location
8.3
Amenities
7.8
Value
7.7
Breakfast
7.7
Service
7.5
Room
6.7
Pool
9.3
Location
8.5
Breakfast
7.7
Service
7.6
Amenities
7.6
Room
5.7
8.3 Excellent
Pros: We were pleasantly surprised considering the price was very good that it exceeded our expectations. Clean and very accommodating .
Cons:
8.0 Excellent
Pros: Very cold a/c. Friendly staff. Clean grounds.
Cons:
9.6 Excellent
Pros: It's a nice place close to everything. 3 pools and a jacuzzi. Free Breakfast and a bar. They have bikes you can rent out. friendly staff.
Cons: The rooms are nice but somewhat clean. They really need to take a look/clean under the bed. My phone fell under my bed and when I moved the mattress there was dirty underwear. But besides that, the place is great. If you need to sleep in total darkness don't get a room with a porch. The light is so bright it illuminates the whole room. They don't have blackout curtains. And can't do anything about it.
5.0 Okay
Pros: Pool area was very nice, decent location.
Cons: Parking was really difficult. The room was described as 496 square feet, Seemed much smaller than that
7.9 Good
Pros: The pools, jacuzzi and outdoor landscaping were nice. The particular room we stayed was upper level and you can expect basic decor with some wear on the furniture, but the bed was fine and the bathroom was clean. They provide towels for the pool deck and towels were well stocked in the room. Otherwise, for the Happy Hour, it was a simple bar from the front desk with a few snacks, but I would recommend they switch to a better vodka, having only New Amsterdam for their choice. Never had it, but like I read afterwards, there are a lot of people who don't think it tastes like a premium vodka (as perhaps it's price reflects). The gist: It's a nice place for the price point they charge.
Cons: Key West is tough on parking, but it would be nice to have at least some sort of drive up spot to unload and check in within a few minutes. Certainly not a problem for tourists that don't have their own car. Parking lot is available less than two blocks away for $10 a night.
8.3 Excellent
Pros: Location
Cons: Cleanness
7.9 Good
Pros: This place has interesting layout. Its a little like a maze getting into the rooms though.
Cons: This hotel needs at least an unloading Spot in front of the building since there is no parking on site.
8.8 Excellent
Pros: A nice place to stay in Key West. Pool, tea and coffee are accessible for an additional fee.
Cons: The restroom door lock in our room was broken.
5.4 Okay
Pros: Great location, good coffee is served 24hours. Little private yard with pools. Good breakfast.
Cons: We had a loft suite. Beds were old and making awful squeaking sounds. Looks like shower was leaking. A lot of dust
6.7 Good
Pros:
Cons: Loudnes from other guest in the room
9.2 Excellent
Pros: A grate place to stay!
Cons:
10.0 Excellent
Pros: Very clean and comfortable rooms! Different options of pool and jacuzzi, the breakfast was simple and very nice with bread, fruit and juice.
Cons:
With a stay at NYAH Key West-Adults Only, you'll be centrally located in Key West, just a 5-minute walk from Duval Street and 14 minutes by foot from Audubon House and Tropical Gardens. Featured amenities include a computer station, a 24-hour front desk, and luggage storage.
A stay at Chelsea House Hotel - Key West places you in the heart of Key West, within a 10-minute walk of Duval Street and Ernest Hemingway Home and Museum. Featured amenities include complimentary newspapers in the lobby and luggage storage. Self parking (subject to charges) is available onsite.
Overall 8.4 Excellent
Based on 2,005 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
Excellent
9.6
Pros: The location
Good
7.9
Pros: Good neighborhood Good breakfast
Okay
5.8
Pros: The pool
Excellent
10.0
Pros: the location was great. breakfast was nice
Excellent
9.6
Pros: Staff were very friendly and willing to meet any requests. Property is in an awesome colonial style with nice Pools and Gardens.
Excellent
8.8
Pros: Very helpful and friendly staff. Central location. Rooms very clean, well equipped, convenient bed and modern bathroom. Did not manage to stay for breakfast, so cannot evaluate that.
Excellent
10.0
Pros: Room was lovely, breakfast excellent, pools great
Excellent
8.3
Pros: Good breakfast, nice cozy place, quite close to everything. Very pleasant staff at reception.
Okay
5.0
Excellent
9.4
Pros: The location was fairly close to Duval. Off street parking was great even though they did charge $20 a day. Beautiful hotel.
Excellent
10.0
Pros: This was the cutest place I could have chosen to stay. They truly made my Birthday weekend an unforgettable one. Everything was so clean and the staff so friendly. I loved the homey feel this place provided us with.
Excellent
8.3
Pros: Convenient location; loved hanging out at the pool
Details
Reviews
Overall 8.4 Excellent
Based on 2,005 reviews
Service
9.0
Location
9.0
Pool
8.7
Vibe
8.3
WiFi
8.1
Room
6.3
Breakfast
6.0
Value
5.0
Food
4.9
Comfort
4.7
Service
9.4
Pool
8.9
Location
8.3
Breakfast
6.6
Room
6.1
Food
4.9
Value
4.3
Comfort
3.8
Location
9.1
Pool
8.7
Service
8.7
Vibe
8.2
Room
6.7
Comfort
5.8
Breakfast
5.4
Food
5.0
Value
4.9
Location
9.0
Room
6.2
Breakfast
5.5
Value
5.4
Comfort
5.3
9.6 Excellent
Pros: The location
Cons: A bit expensive....but everywhere is in Florida Keys
7.9 Good
Pros: Good neighborhood Good breakfast
Cons:
5.8 Okay
Pros: The pool
Cons: Very small. My knees almost touched the wall while sitting on the toilet. The staff, with the exception of the front desk staff, wasn’t very friendly. Never smiled or said hello when passing by. The front desk boasted about being 2 blocks from Duval, but quite a ways from all the happenings on Duval. The location, size, and quality of Chelsea House is not worth the $750 I paid for 3 nights.
10.0 Excellent
Pros: the location was great. breakfast was nice
Cons: not a problem during our stay
9.6 Excellent
Pros: Staff were very friendly and willing to meet any requests. Property is in an awesome colonial style with nice Pools and Gardens.
Cons: Cost of the room for the size! Quite a small room.
8.8 Excellent
Pros: Very helpful and friendly staff. Central location. Rooms very clean, well equipped, convenient bed and modern bathroom. Did not manage to stay for breakfast, so cannot evaluate that.
Cons: Outdoor pool could be better, water was not the freshest, perhaps due to heavy raining on previous days.
10.0 Excellent
Pros: Room was lovely, breakfast excellent, pools great
Cons: .
8.3 Excellent
Pros: Good breakfast, nice cozy place, quite close to everything. Very pleasant staff at reception.
Cons:
5.0 Okay
Pros:
Cons: The room was dirty and a bit small. The air Co much to loud . No place for breakfast and breakfast very poor. The bathroom had oxidation in several places . We will not go back ! Go to the conch right beside the Chelsea ! Much better in all aspects !
9.4 Excellent
Pros: The location was fairly close to Duval. Off street parking was great even though they did charge $20 a day. Beautiful hotel.
Cons: Pool hours were not great. Closed at 10 PM which was too early after being out all day. Was so hot at night a dip in the pool would have been very welcome.
10.0 Excellent
Pros: This was the cutest place I could have chosen to stay. They truly made my Birthday weekend an unforgettable one. Everything was so clean and the staff so friendly. I loved the homey feel this place provided us with.
Cons:
8.3 Excellent
Pros: Convenient location; loved hanging out at the pool
Cons: So many windows made it hard to sleep in
A stay at Chelsea House Hotel - Key West places you in the heart of Key West, within a 10-minute walk of Duval Street and Ernest Hemingway Home and Museum. Featured amenities include complimentary newspapers in the lobby and luggage storage. Self parking (subject to charges) is available onsite.
With a stay at Southwinds Motel in Key West (Key West Historic District), you'll be steps from Duval Street and South Beach. Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and multilingual staff. Self parking (subject to charges) is available onsite.
Overall 8.2 Excellent
Based on 2,525 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
Good
7.9
Pros: Overall I liked the motel, the location, etc.
Good
6.0
Pros: Location
Excellent
9.6
Pros: Location was close to points of interest and good restaurants. You basically get almost like a small house/apartment, completing a tropical feel in the Key West. Place was clean with strong airconditioning, making for a comfortable stay at a good value.
Excellent
10.0
Pros: This was a lovely motel with three pools. We stayed in an adorable cottage room. When we arrived early, the desk lady let us park and wrote passes for us to go to the nearby beach for free chairs and towels. Super nice staff.
Good
7.1
Pros: The room was spacious and very clean
Poor
1.0
Pros: Nothing Room air conditioner did not work. They brought us a fan. Then they found another room to move us to. But this room was dirty with a moldy shower. The toilet was on an Angle. No room at all. Poor experience
Good
7.5
Pros: Loved the breakfast! Staff was friendly and provided some information. Loved the selection of tv channels. There was a small porch outside the room where one could relax and read.
Good
7.1
Okay
5.8
Pros: Standard room. Nothing very special.
Excellent
10.0
Pros: Office staff, bartenders, and cleaning crew were rock solid and friendly. This was my 2nd time staying at your establishment and I will continue to stay with you. Thank you so much for all accommodations.
Good
6.3
Good
7.5
Pros: Good location. Nice pools
Details
Reviews
Overall 8.2 Excellent
Based on 2,525 reviews
Location
9.4
Pool
8.5
Bar
8.4
Service
8.4
WiFi
7.7
Amenities
6.7
Room
6.4
Breakfast
5.3
Comfort
5.1
Location
9.4
Pool
8.4
Bar
7.8
Service
7.2
Room
6.8
Amenities
6.7
Breakfast
5.8
Comfort
5.8
Location
9.4
Service
8.8
Bar
8.5
Pool
8.4
Amenities
7.0
Room
5.5
Breakfast
5.4
Comfort
4.3
Location
9.5
Room
6.2
Comfort
5.0
7.9 Good
Pros: Overall I liked the motel, the location, etc.
Cons: What did not meet my expectations was that I requested a handicapped accessible room at least with grab bars in the bathroom and we did not get it. Although the motel staff was kind to provide a shower chair for us - it was not easy for a person with limited mobility to get in and out of the shower without assistance. Southwind should have contacted us when we made the reservations to inform us that the type of room requested was not available. It is not fair for a person with disabilities to go through a vacation without the ability to use a bathroom.
6.0 Good
Pros: Location
Cons: No
9.6 Excellent
Pros: Location was close to points of interest and good restaurants. You basically get almost like a small house/apartment, completing a tropical feel in the Key West. Place was clean with strong airconditioning, making for a comfortable stay at a good value.
Cons: Parking is limited to only 1 vehicle per room so the parking lot was a bit cramped but still manageable.
10.0 Excellent
Pros: This was a lovely motel with three pools. We stayed in an adorable cottage room. When we arrived early, the desk lady let us park and wrote passes for us to go to the nearby beach for free chairs and towels. Super nice staff.
Cons: There was a lot of outside noise: sirens, roosters, and partiers. The sound came through the walls. It was a holiday weekend in Key West--so I think it was a lot noisier than it normally would.
7.1 Good
Pros: The room was spacious and very clean
Cons: The staff at check in were rude and it took me an hour to check in (there was no line...just me)
1.0 Poor
Pros: Nothing Room air conditioner did not work. They brought us a fan. Then they found another room to move us to. But this room was dirty with a moldy shower. The toilet was on an Angle. No room at all. Poor experience
Cons: Room air conditioner did not work. They brought us a fan. Then they found another room to move us to. But this room was dirty with a moldy shower. The toilet was on an Angle. No room at all. Poor experience
7.5 Good
Pros: Loved the breakfast! Staff was friendly and provided some information. Loved the selection of tv channels. There was a small porch outside the room where one could relax and read.
Cons: Room was small. I had to close the bathroom door every time because if it was open it blocked the tv screen. There were two stools in the room, but they were rickety.
7.1 Good
Pros:
Cons: The staff was really unfriendly and inpatient.
5.8 Okay
Pros: Standard room. Nothing very special.
Cons: The price I got from you did not reflect the taxes. So instead of paying $188 as I anticipated, I paid $234 which is 24% more. For me, this is deceiving.
10.0 Excellent
Pros: Office staff, bartenders, and cleaning crew were rock solid and friendly. This was my 2nd time staying at your establishment and I will continue to stay with you. Thank you so much for all accommodations.
Cons:
6.3 Good
Pros:
Cons: Employee that received me did not treat well because I push the wrong bottom during credit card check in
7.5 Good
Pros: Good location. Nice pools
Cons: More breakfast selections
With a stay at Southwinds Motel in Key West (Key West Historic District), you'll be steps from Duval Street and South Beach. Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and multilingual staff. Self parking (subject to charges) is available onsite.
A stay at The Southernmost Inn-Adults Only places you in the heart of Key West, steps from Duval Street and Key West Butterfly and Nature Conservatory. Featured amenities include a 24-hour business center, express check-out, and multilingual staff. Self parking (subject to charges) is available onsite.
Overall 8.2 Excellent
Based on 1,894 reviews
All reviews
- All reviews
- Couples
- Families
Excellent
10.0
Pros: Location
Okay
5.8
Pros: It was clean and within walking distance of most attractions.
Excellent
8.8
Pros: the location is perfect, the hotel in general is comfy and quite pretty.
Okay
4.6
Pros: Location
Good
6.7
Pros: It is close to the center
Good
7.1
Pros: The location was excellent. It was conveniently located close to everything. Breakfast was good however my husband complained that it didn't have meat. It did have continental foods. The kitchen area was very clean. It lacked an elevator .Staff was great, helpful The resort fee was expensive
Excellent
10.0
Pros: Very well appointed small rooms in a refurbished house. Great pools, friendly staff and excellent buffet breakfast.
Poor
1.0
Excellent
9.2
Pros: Staff was very accomodating and friendly. Room was a little small, but worked well.
Good
6.3
Pros: The only complaint I have is the size of the room. I think you should be a bit more transparent to people booking online. Between the two of us that stayed in the room we hit our heads on the ceiling approximately 15 times each. The bathroom wasn’t dirty but it was definitely old looking. Breakfast was amazing! I will be visiting Key West again, but will try somewhere different to stay based on room size. Also, I requested a first floor room due to hip problems, received an email that my request was honored but, because I booked through a third-party (Home away) The email was from them stating my request had been honored but in fact, it was not. I spoke to the hotel about this and while they apologized, they did nothing to make it right.
Good
7.5
Pros: Very well located. 2 nice pools. Very well maintained, very clean.
Excellent
10.0
Pros: Room was very nice. Pool was located right outside my door.
Details
Reviews
Overall 8.2 Excellent
Based on 1,894 reviews
Pool
8.7
Wellness
7.9
Cleanliness
7.9
Bar
7.7
Service
7.6
Location
7.6
Vibe
7.1
Breakfast
6.8
Amenities
6.7
Room
5.6
Value
5.4
Comfort
4.0
WiFi
3.3
Pool
9.0
Bar
8.1
Cleanliness
8.0
Breakfast
7.2
Location
7.2
Service
7.0
Room
5.6
Value
5.3
Comfort
4.0
Pool
8.9
Location
7.6
Service
7.3
Breakfast
6.5
Room
4.6
Comfort
3.8
10.0 Excellent
Pros: Location
Cons: No
5.8 Okay
Pros: It was clean and within walking distance of most attractions.
Cons: The room was the size of a closet, had to bend over just to walk around the bed, I'll never stay with them again. No water pressure and toilet paper holder less than a foot off of the floor
8.8 Excellent
Pros: the location is perfect, the hotel in general is comfy and quite pretty.
Cons: the location is perfect, the hotel in general is comfy and quite pretty. We had a problem at check in I posted a comment in my reservation letting reception know we were arriving at 10pm, we got there at 10:09pm and there's nobody and the hotel is closed, we called to the phone posted on the wall and they said someone is arriving in 10 minutes to help us! 15min later the person came and.... HIS MASTER KEY DIDN'T WORK!!! we had to call someone else to ask him to come and open the door and that person was 30min away. He had to wait and for sure the man arrived 45min later and finally we could check in. I've worked in so many hotels and my recomendation is: reception have to call to every single guest who ask for late check in to make sure they are coming, if so please leave the key or wait until their arrival!!!!!
4.6 Okay
Pros: Location
Cons: Smokers everywhere.....monopolized the pool....smokers at the bar...our room was down the hall from the bar....the bar door was kept wide open allowing the smoke to permeate our hallway and subsequently our room.... we were told they had available parking ...when we got there they only had 6 spaces for the entire facilitythe only thing left to do was to get off site parking from price gouging parking vendors...added unforeseen costs....would have preferred to know up front....far better value at other establishments we have stayed in over the years..... we thought we could try something new.... doubtful that we will be back.....
6.7 Good
Pros: It is close to the center
Cons: Very small room and bad mattress
7.1 Good
Pros: The location was excellent. It was conveniently located close to everything. Breakfast was good however my husband complained that it didn't have meat. It did have continental foods. The kitchen area was very clean. It lacked an elevator .Staff was great, helpful The resort fee was expensive
Cons: The breakfast and an elevator. The shower need a scrubbing
10.0 Excellent
Pros: Very well appointed small rooms in a refurbished house. Great pools, friendly staff and excellent buffet breakfast.
Cons: Didn't realize that it was not free parking.
1.0 Poor
Pros:
Cons: Way overpriced for what it was. :/
9.2 Excellent
Pros: Staff was very accomodating and friendly. Room was a little small, but worked well.
Cons:
6.3 Good
Pros: The only complaint I have is the size of the room. I think you should be a bit more transparent to people booking online. Between the two of us that stayed in the room we hit our heads on the ceiling approximately 15 times each. The bathroom wasn’t dirty but it was definitely old looking. Breakfast was amazing! I will be visiting Key West again, but will try somewhere different to stay based on room size. Also, I requested a first floor room due to hip problems, received an email that my request was honored but, because I booked through a third-party (Home away) The email was from them stating my request had been honored but in fact, it was not. I spoke to the hotel about this and while they apologized, they did nothing to make it right.
Cons:
7.5 Good
Pros: Very well located. 2 nice pools. Very well maintained, very clean.
Cons: No parking - if you are lucky you can have a parking at 35$ US per day. No elevator. If you have a big suitcase and your room is on the 3rd floor, not very convenient.
10.0 Excellent
Pros: Room was very nice. Pool was located right outside my door.
Cons: Had to use pay to park half a block away. Shower water temp was very cool
A stay at The Southernmost Inn-Adults Only places you in the heart of Key West, steps from Duval Street and Key West Butterfly and Nature Conservatory. Featured amenities include a 24-hour business center, express check-out, and multilingual staff. Self parking (subject to charges) is available onsite.
With a stay at Albury Court Hotel - Key West in Key West (Key West Historic District), you'll be within a 5-minute drive of Duval Street and Audubon House and Tropical Gardens. The front desk is staffed during limited hours.
Overall 8.2 Excellent
Based on 1,687 reviews
All reviews
- All reviews
- Couples
- Families
Excellent
8.2
Pros: Front desk was very curious and accommodating.
Excellent
9.0
Pros: Room was clean and comfortable. Great location!
The continental breakfast was great!
Excellent
9.4
Pros: We had excellent help at the desk. Keshian was always very pleasant and very helpful.
Excellent
8.0
Pros: Nice rooms, relaxing pool, good breakfast and close to Ferry terminal.
Okay
5.4
Pros: - General location
Good
7.3
Pros: Location, clean, and friendly
Good
6.6
Pros: The staff was very friendly and responsive. The breakfast was really good.
Excellent
8.2
Pros: Quiet location,very helpful staff. Room was very nice.
Details
Reviews
Overall 8.2 Excellent
Based on 1,687 reviews
Bar
10.0
Service
8.9
WiFi
8.9
Location
7.9
Room
6.8
Breakfast
6.6
Food
5.6
Comfort
5.1
Service
8.6
Location
8.3
Breakfast
6.3
Room
5.9
Comfort
5.0
Service
8.9
Location
7.7
Room
6.9
Breakfast
6.3
Comfort
5.6
8.2 Excellent
Pros: Front desk was very curious and accommodating.
Cons:
9.0 Excellent
Pros: Room was clean and comfortable. Great location!
The continental breakfast was great!
Cons: The pool temperature was HOT. Why would you heat a pool in July?
9.4 Excellent
Pros: We had excellent help at the desk. Keshian was always very pleasant and very helpful.
Cons:
8.0 Excellent
Pros: Nice rooms, relaxing pool, good breakfast and close to Ferry terminal.
Cons: distance from Duval street, little far for walking every day
5.4 Okay
Pros: - General location
Cons: - Pillows very hard. Mattress uncomfortable.
- The weather outside was so nice that leaving windows open would be great, but with
no screens on windows, choice between AC and flying insects.
- I wish the site had made it clear that hotel had two set of buildings, one by the hotel office, the other across a very busy street (Eaton). Checking in and then bringing luggage back over was a little scary. Same with crossing street for breakfast.
7.3 Good
Pros: Location, clean, and friendly
Cons: PARKING! On street parking only, not very fun.
6.6 Good
Pros: The staff was very friendly and responsive. The breakfast was really good.
Cons: I didn't think the linens were really up to the standards of an expensive hotel. There was a plastic like cover on the mattress which I couldn't stand. The staff gave me an extra comforter to cover it which made it a lot better. The pillows were hard. We had one bar of soap to share between the shower and 2 sinks. The window blinds were cheap and didn't cover the window adequately, and so much light came through from the security light that we couldn't sleep. We covered it with paper after the first night. It looked like they never cleaned behind the bathroom door.
8.2 Excellent
Pros: Quiet location,very helpful staff. Room was very nice.
Cons: No parking nearby, as is everywhere in key west, alittle far from Duval Street, it said walking distance but you need to be in good shape to walk there spend the day then walk back.
With a stay at Albury Court Hotel - Key West in Key West (Key West Historic District), you'll be within a 5-minute drive of Duval Street and Audubon House and Tropical Gardens. The front desk is staffed during limited hours.
La Concha Key West Hotel Welcomes You to Key West Florida! Discover a rich history, an enviable Old Town location and sun-drenched island charm when you choose the Crowne Plaza Key West - La Concha Hotel. Located on Duval St; La Concha, is the ideal Key West hotel. Guests can enjoy a leisurely stroll to nearby attractions like the Mel Fisher Museum, Hemingway House and Mallory Square. Duval Street offers fine dining, chic boutiques, the hottest clubs in town and iconic bars like Sloppy Joe's. If the walls of our Key West hotel accommodations could talk, they would tell tales of Hemingway writing To Have and Have Not, Tennessee Williams penning lines from A Streetcar Named Desire, and Harry S. Truman talking politics or fishing. Our landmark 1926 hotel offers updated amenities that include free high-speed Internet access, a full-service restaurant & bar, wine tasting and retail lounge, an outdoor pool, well-equipped Fitness Center and rooftop Spa. La Concha Hotel offers warm island hospitality along with everything guests want in Key West hotel accommodations. We celebrate our status as a historic landmark and look to the future with our Palm One status in the Florida Green Lodging Program. For an unparalleled experience, choose the historic La Concha Hotel for your Key West vacation lodging.
Overall 8.1 Excellent
Based on 1,082 reviews
All reviews
- All reviews
- Families
- Couples
Excellent
10.0
Pros: Great location, and like the over all ambience of the hotel. Staff made us feel very welcomed.
Good
7.1
Pros: location was great. front desk personnel as well as others, bellmen, parking attendant , competent and helpful. room was clean .
Excellent
9.2
Pros: The staff are beyond friendly! You will feel welcome the minute you walk in the front door!! Our king bed room was spacious and the bed was incredibly comfortable. Food and drinks were great. They sent us champagne and a fruit and cheese platter upon arrival to celebrate our honeymoon which was a lovely touch. This was our second time at this hotel and we will definitely be back!
Excellent
9.6
Pros: Super nice staff and lounge welcoming
Good
6.3
Pros: I didn't try the food at the hotel.. I liked the lobby area , it was nice.
Excellent
10.0
Excellent
9.6
Pros: I was there with my granddaughter for a few days and the location was beyond perfect. It is within a short walking distance to pretty much everything. The breakfast was pleatiful and had good choices. Although we did not use pool it was very nice.
Excellent
9.6
Pros: Everything was very nice
Excellent
9.6
Pros: Staff was excellent. Nice pool and bar area. Very clean.
Excellent
10.0
Pros: The location was great walking distance to everything. The staff was awesome. The room was very clean and nice.
Excellent
9.0
Pros: Location, actual property has declined over the 30 years I have been staying there.
Excellent
8.3
Details
Reviews
Overall 8.1 Excellent
Based on 1,082 reviews
Location
9.6
Bar
8.0
Service
7.5
Breakfast
7.2
Value
5.5
Cleanliness
5.1
Room
4.7
WiFi
4.6
Comfort
3.1
Location
9.6
Breakfast
7.7
Service
7.4
Pool
6.1
Value
5.9
Room
5.6
Cleanliness
4.8
Comfort
3.7
Location
9.5
Bar
8.0
Service
6.9
Pool
6.6
Value
5.6
Cleanliness
4.9
Room
4.1
Comfort
2.9
10.0 Excellent
Pros: Great location, and like the over all ambience of the hotel. Staff made us feel very welcomed.
Cons:
7.1 Good
Pros: location was great. front desk personnel as well as others, bellmen, parking attendant , competent and helpful. room was clean .
Cons: breakfast was disappointing . had breakfast in the hotel twice. received a complementary breakfast from one of your night managers because of a problem with the ac in our room. if not for that we would not have eaten breakfast in the hotel a second time. had two different wait staff. both got our orders wrong or incomplete . food was less than good.
9.2 Excellent
Pros: The staff are beyond friendly! You will feel welcome the minute you walk in the front door!! Our king bed room was spacious and the bed was incredibly comfortable. Food and drinks were great. They sent us champagne and a fruit and cheese platter upon arrival to celebrate our honeymoon which was a lovely touch. This was our second time at this hotel and we will definitely be back!
Cons:
9.6 Excellent
Pros: Super nice staff and lounge welcoming
Cons:
6.3 Good
Pros: I didn't try the food at the hotel.. I liked the lobby area , it was nice.
Cons: The bed was very hard. The bathroom was extremely small and the room was small.
10.0 Excellent
Pros:
Cons: Location is excellent, staff is nice and friendly
9.6 Excellent
Pros: I was there with my granddaughter for a few days and the location was beyond perfect. It is within a short walking distance to pretty much everything. The breakfast was pleatiful and had good choices. Although we did not use pool it was very nice.
Cons:
9.6 Excellent
Pros: Everything was very nice
Cons: The hurricane cause us to leave a day early
9.6 Excellent
Pros: Staff was excellent. Nice pool and bar area. Very clean.
Cons: Rooms and bathrooms are very small.
10.0 Excellent
Pros: The location was great walking distance to everything. The staff was awesome. The room was very clean and nice.
Cons:
9.0 Excellent
Pros: Location, actual property has declined over the 30 years I have been staying there.
Cons: That I was not given the accommodations I had booked.
8.3 Excellent
Pros:
Cons: even included breakfast - first to wait to get a table - wait to be seated - wait long for good but heavy breakfast - no espresso
La Concha Key West Hotel Welcomes You to Key West Florida! Discover a rich history, an enviable Old Town location and sun-drenched island charm when you choose the Crowne Plaza Key West - La Concha Hotel. Located on Duval St; La Concha, is the ideal Key West hotel. Guests can enjoy a leisurely stroll to nearby attractions like the Mel Fisher Museum, Hemingway House and Mallory Square. Duval Street offers fine dining, chic boutiques, the hottest clubs in town and iconic bars like Sloppy Joe's. If the walls of our Key West hotel accommodations could talk, they would tell tales of Hemingway writing To Have and Have Not, Tennessee Williams penning lines from A Streetcar Named Desire, and Harry S. Truman talking politics or fishing. Our landmark 1926 hotel offers updated amenities that include free high-speed Internet access, a full-service restaurant & bar, wine tasting and retail lounge, an outdoor pool, well-equipped Fitness Center and rooftop Spa. La Concha Hotel offers warm island hospitality along with everything guests want in Key West hotel accommodations. We celebrate our status as a historic landmark and look to the future with our Palm One status in the Florida Green Lodging Program. For an unparalleled experience, choose the historic La Concha Hotel for your Key West vacation lodging.
A stay at Southernmost Beach Resort places you in the heart of Key West, steps from South Beach and a 2-minute drive from Southernmost Point. Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Key West? This hotel has 630 square feet (59 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite.
Overall 8.2 Excellent
Based on 52 reviews
Excellent
10.0
Pros: Location, views room confort , the resort in big and 3 different beautiful pools ,
Love it
Mediocre
3.0
Pros: Pools
Excellent
10.0
Pros: It was really beautiful and in the perfect location for us. We had everything we needed and more. It was a great experience. We will recommend this hotel to everyone!
Excellent
10.0
Pros: good location, good service, beautiful place for relax and enjoy ocean
Excellent
10.0
Pros: Clean, well-located and well-staffed
Good
7.0
Pros: Very nice resort with good location.
Excellent
9.4
Pros: Bed was very comfortable; I enjoyed lemongrass products
Mediocre
2.0
Pros: Parking was right in front of room.
Okay
4.0
Excellent
9.7
Poor
1.0
Pros: The manager was trying her best to help. She explained they are in the process of changing AC that caused smell of mold. She tried her best to make sure we are happy and even though we didn't like the 2nd room we decided to make the best of . it
Mediocre
3.0
Pros: This is normally my favorite place in Key West, but now their beach is dirty with smelly water. The restaurant is basically closed down, limited menu, although they still promote it in their rooms. But don’t bother going, $16 for a holiday inn brea
Details
Reviews
Overall 8.2 Excellent
Based on 52 reviews
10.0 Excellent
Pros: Location, views room confort , the resort in big and 3 different beautiful pools ,
Love it
Cons: some waitress at the restaurant were rude and not friendly
3.0 Mediocre
Pros: Pools
Cons: The beach was terrible was no Transportation back and forth from the from the airport to the resort I Room view was a elevator in a wall not real good experience solar was terrible
10.0 Excellent
Pros: It was really beautiful and in the perfect location for us. We had everything we needed and more. It was a great experience. We will recommend this hotel to everyone!
Cons:
10.0 Excellent
Pros: good location, good service, beautiful place for relax and enjoy ocean
Cons:
10.0 Excellent
Pros: Clean, well-located and well-staffed
Cons: A little pricey but, hey, what do you expect in Key West?
7.0 Good
Pros: Very nice resort with good location.
Cons: They did not have my reservation when I got there to check in. I also noticed the person in line checking in before me was also encountering the same issue.
9.4 Excellent
Pros: Bed was very comfortable; I enjoyed lemongrass products
Cons:
2.0 Mediocre
Pros: Parking was right in front of room.
Cons: Staff was so unfriendly! Overcharged me 3 times. Keep telling me a manager will call me but no response yet. Air conditioner also broke in middle of night. Our "upgraded room" was overlooking a parking lot next to ice machine and elevator
4.0 Okay
Pros:
Cons: Additional hidden fees beyond resort fee Small room No view Roosters wake you up at 4am Didn''t have my reservation
9.7 Excellent
Pros:
Cons: This place was super nice for the price! Great room and bathroom, amazing pools and good food at a reasonable price at the cafe on the beach! Would efinjtely come back
1.0 Poor
Pros: The manager was trying her best to help. She explained they are in the process of changing AC that caused smell of mold. She tried her best to make sure we are happy and even though we didn't like the 2nd room we decided to make the best of . it
Cons: I paid over $---- for 2 nights. They placed me in roon 411. Across the street from the beach 2nd floor dark room with 2 beds and mold smell. I got moved to a better room but still felt this part of the hotel is run down.
3.0 Mediocre
Pros: This is normally my favorite place in Key West, but now their beach is dirty with smelly water. The restaurant is basically closed down, limited menu, although they still promote it in their rooms. But don’t bother going, $16 for a holiday inn brea
Cons: The beach, the restaurant. Both are terrible.
A stay at Southernmost Beach Resort places you in the heart of Key West, steps from South Beach and a 2-minute drive from Southernmost Point. Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Key West? This hotel has 630 square feet (59 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite.
A stay at The Palms Hotel places you in the heart of Key West, within a 15-minute walk of Duval Street and Ernest Hemingway Home and Museum. Featured amenities include a computer station, complimentary newspapers in the lobby, and multilingual staff. Free self parking is available onsite.
Overall 7.9 Good
Based on 1,830 reviews
All reviews
- All reviews
- Families
- Couples
Excellent
10.0
Pros: The garden and the pool
Good
7.1
Pros: Location of room, step out of room straight onto pool side. Pool was also lovely, clean and large.
Excellent
8.0
Pros: Lovely quaint place.
Excellent
8.3
Pros: Comfortable and clean
Excellent
10.0
Pros: Very clean the cleaners were exceptional I emailed hotel 2 days before arriving to ask for a ground floor apartment due to breaking my leg during my holiday and they were more the helpful, Great pool and location
Good
7.5
Pros: How charming it was.
Good
7.5
Pros: Historical building
Excellent
9.6
Good
6.7
Pros: Location was great. Parking is possible behind the hotel and near the hotel at places without signs. Pool is nice. A place with a lot of character. Small room with nice bed. Great breakfast at the hotel bar.
Excellent
8.3
Pros: Bed was comfortable, air conditioning worked very well, great pool area, and the even had pet birds for the property.
Excellent
9.0
Pros: the hotel was conveniently located near all shopping and the beach. short walks everywhere. very clean and well kept. breakfast was nice. would have preferred a variety of hot items, but overall was really good.
Mediocre
3.3
Pros: The Verandah at the front of the property and the look of the property from the road were the only 'good' things about this hotel. The location is good if you're looking to get into Duval street (although Duval street was disappointing itself... very sleazy).
Details
Reviews
Overall 7.9 Good
Based on 1,830 reviews
Pool
9.1
Service
8.7
Location
7.9
Breakfast
7.1
Value
6.2
Room
5.5
WiFi
5.1
Comfort
3.7
Pool
9.2
Service
8.5
Location
8.3
Vibe
7.7
Breakfast
7.2
Room
5.2
Comfort
3.9
Pool
8.5
Service
8.4
Location
7.9
Breakfast
7.0
Room
5.4
Comfort
3.5
10.0 Excellent
Pros: The garden and the pool
Cons: Nottinghamshire
7.1 Good
Pros: Location of room, step out of room straight onto pool side. Pool was also lovely, clean and large.
Cons: AirCon Unit about 2ft above pillows of one bed. Pool Bar is only open for breakfast not on an evening.
8.0 Excellent
Pros: Lovely quaint place.
Cons:
8.3 Excellent
Pros: Comfortable and clean
Cons: There was a dog that kept barking, we were unable to have a good nights rest or sleep in because of the noise
10.0 Excellent
Pros: Very clean the cleaners were exceptional I emailed hotel 2 days before arriving to ask for a ground floor apartment due to breaking my leg during my holiday and they were more the helpful, Great pool and location
Cons: Nothing Would 100 % book again
7.5 Good
Pros: How charming it was.
Cons: How small it was and how far the room was and parking
7.5 Good
Pros: Historical building
Cons:
9.6 Excellent
Pros:
Cons: Very small shower for a big guy.
6.7 Good
Pros: Location was great. Parking is possible behind the hotel and near the hotel at places without signs. Pool is nice. A place with a lot of character. Small room with nice bed. Great breakfast at the hotel bar.
Cons: Not that neat. Personnel was a little grumpy overall. We wanted to take a shower when we came back from the beach but the water was off for the whole hotel. It should have lasted 10 minutes according to the front desk but after an hour of waiting we decided to go and get some food because we were hungry. When we came back it worked again. Also are there leaflets for renting bikes for low prices. Somehow we ended up paying more.
8.3 Excellent
Pros: Bed was comfortable, air conditioning worked very well, great pool area, and the even had pet birds for the property.
Cons: It would've been better if they pressure washed the decks and below the decks with cleaner. It smelled a little.
9.0 Excellent
Pros: the hotel was conveniently located near all shopping and the beach. short walks everywhere. very clean and well kept. breakfast was nice. would have preferred a variety of hot items, but overall was really good.
Cons: we enjoyed everything except the shower hot water would not last long. i enjoy longer showers on my vacations.
3.3 Mediocre
Pros: The Verandah at the front of the property and the look of the property from the road were the only 'good' things about this hotel. The location is good if you're looking to get into Duval street (although Duval street was disappointing itself... very sleazy).
Cons: Pretty much everything was hugely disappointing. Looked like it would be a charming guesthouse - but the frontage of the property was very deceiving. The actual accommodation was more like a roadside motel with walls that were so thin you could hear every word of a conversation being held by guests in the adjoining room, tiny bathrooms, ridiculously loud air conditioning units which meant no sleep was possible as without the air conditioning the rooms were unbearably hot. And the beds squeaked and were covered in a nylon style bed protector that made trying to sleep even more uncomfortable. Wouldn't recommend.
A stay at The Palms Hotel places you in the heart of Key West, within a 15-minute walk of Duval Street and Ernest Hemingway Home and Museum. Featured amenities include a computer station, complimentary newspapers in the lobby, and multilingual staff. Free self parking is available onsite.
Daily Resort Charge will be added to the room rate and includes: Guest internet access; fitness center access; pool concierge services; beach chairs, umbrellas and hammocks; volleyball and table tennis; access & shuttle service between two Waldorf Astoria Resorts; local and toll free calls. Listed in the National Register for Historic Places, Key West's Casa Marina, A Waldorf Astoria Resort, is a near century-old historic landmark with Old Town Key West elegance. Conceived by the railroad magnate Henry Flagler, the hotel was designed to replicate the arches of Flagler's pioneering Over Sea Railway. Nestled along the southern edge of the island on more than 1,100 feet of Key West's largest private beach, the 311 room Casa Marina is in proximity to the vibrant spots of Duval Street and rich history of Old Town. Offering the finest in resort activities, along with a dedicated beach and pool concierge, guests enjoy experiences from sand sculpting workshops led by the award-winning resident sculptor to ocean sports including jet-ski tours and deep sea fishing charters. Key West's freshest ingredients are featured on Sun Sun Bar & Grill's island-style menu for a poolside bite or beachside dinner. For the ultimate in relaxation, Spa al Maré offers relaxing treatments matched with uncompromisingly pure products.
Overall 7.3 Good
Based on 2,270 reviews
All reviews
- All reviews
- Families
- Couples
Excellent
8.3
Pros: Excellent location, very friendly and accommodating staff. Nice grounds and room.
Okay
5.4
Pros: Hotel was nice and clean and the 2 pools were ok furniture in the rooms is showing it’s age and due for a major makeover
Mediocre
2.5
Pros: Nothing
Okay
4.2
Pros: Location and Architecture Outside.
Excellent
10.0
Mediocre
3.0
Pros: Grounds are pretty.
Okay
4.6
Pros: The pool and pool staff were simply amazing. We had a blast the time that we were at the pool.
Good
7.0
Pros: Outdoor space and beach access.
Excellent
10.0
Pros: Enjoyed our stay here, the location and property were really beautiful and the outdoor resort area was fantastic and had a great vibe!
Excellent
10.0
Pros: Nice staff. Beautiful hotel
Excellent
10.0
Pros: The view was spectacular and the grounds were kept clean!
Excellent
9.6
Pros: Great, the beach isn't awesome but everything else at the property is great. Staff is super nice and helpful. everything is close in Key West so even though this property is not around Mallory Square, it's only a 10 minute bike ride or 40 minute walk. We walked and it was a great way to see the whole main street area.
Details
Reviews
Overall 7.3 Good
Based on 2,270 reviews
Location
8.5
Pool
7.7
Breakfast
7.5
Service
6.6
Beach
6.4
Bar
6.2
Food
6.1
Amenities
5.9
Room
4.7
Comfort
4.3
Vibe
4.2
Wellness
3.6
Value
2.8
Cleanliness
2.7
Location
8.3
Pool
8.0
Breakfast
7.6
Beach
6.2
Service
6.0
Amenities
5.8
Food
5.5
Comfort
4.3
Vibe
3.6
Room
3.4
Value
2.6
Cleanliness
2.5
Breakfast
8.0
Location
7.8
Service
7.4
Pool
6.8
Food
6.7
Amenities
6.1
Beach
5.7
Room
5.4
Comfort
4.9
Vibe
3.3
Value
2.7
Cleanliness
2.5
8.3 Excellent
Pros: Excellent location, very friendly and accommodating staff. Nice grounds and room.
Cons: Bed was comfy sheets were scratchy. Rest Food on beach was very average. Bloody Mary were not very good.
5.4 Okay
Pros: Hotel was nice and clean and the 2 pools were ok furniture in the rooms is showing it’s age and due for a major makeover
Cons: The beach was a big let down seaweed all over the beach and there was no way to access the ocean. They have a pier on the property but is is broken and closed. If you are looking for a good beac skip this place
2.5 Mediocre
Pros: Nothing
Cons: Outdated, not clean and looks nothing like the pictures
4.2 Okay
Pros: Location and Architecture Outside.
Cons: This is realy a hudge disappointment. amazing for this price and hotel name. The location is nice but that's it: + unpolite no pro active help and the front desk + no posiibility to have dinner iniste the hotel. Only a doubtfull quality kitchen outside near the pool. Quuality of the food is bad. We have tried it two evenings + Service on the terras outside takes very long (patience) , not fluently speaking english and not friendly + Quality of the water in the swimming pool and the end of the day is doubtfull / bad + The status of the terrras outside the room was bad. Fllor, paint of door and the sun beds were dirty + very small bathroom, with shower in bath with dirty sink + No minibar on the room + A not stable dressoir in front of the television with coffee machin in front of the television + The beach in fron of the hotel is noet easy accesable. Biggest part of the beach is coral stone and sand and diryty with seagrass + Two days normal draft beer / Bud Light was not available + In the hotel room no easy accesable wall sockets for charging mobiles, camera's etc + Doubtfull old fashioned elevator
10.0 Excellent
Pros:
Cons: There were no microwaves in room
3.0 Mediocre
Pros: Grounds are pretty.
Cons: First room smelled like mold/mildew, had to relocate. Second room had no hot water.
4.6 Okay
Pros: The pool and pool staff were simply amazing. We had a blast the time that we were at the pool.
Cons: Our ocean view room turned into a room basically in the basement - the “balcony” was two chairs and a table facing the stairwell and we had a lovely view of a half flooded parking lot.
7.0 Good
Pros: Outdoor space and beach access.
Cons: Indoor spaces.
10.0 Excellent
Pros: Enjoyed our stay here, the location and property were really beautiful and the outdoor resort area was fantastic and had a great vibe!
Cons:
10.0 Excellent
Pros: Nice staff. Beautiful hotel
Cons: The location was far from restaurants and nightlife
10.0 Excellent
Pros: The view was spectacular and the grounds were kept clean!
Cons: The smell of seaweed was not pleasant. It wasn’t terrible, but it was present.
9.6 Excellent
Pros: Great, the beach isn't awesome but everything else at the property is great. Staff is super nice and helpful. everything is close in Key West so even though this property is not around Mallory Square, it's only a 10 minute bike ride or 40 minute walk. We walked and it was a great way to see the whole main street area.
Cons: The chairs in the breakfast area were like conference room chairs. They could've changed them seeing as the property is quite upscale.
Daily Resort Charge will be added to the room rate and includes: Guest internet access; fitness center access; pool concierge services; beach chairs, umbrellas and hammocks; volleyball and table tennis; access & shuttle service between two Waldorf Astoria Resorts; local and toll free calls. Listed in the National Register for Historic Places, Key West's Casa Marina, A Waldorf Astoria Resort, is a near century-old historic landmark with Old Town Key West elegance. Conceived by the railroad magnate Henry Flagler, the hotel was designed to replicate the arches of Flagler's pioneering Over Sea Railway. Nestled along the southern edge of the island on more than 1,100 feet of Key West's largest private beach, the 311 room Casa Marina is in proximity to the vibrant spots of Duval Street and rich history of Old Town. Offering the finest in resort activities, along with a dedicated beach and pool concierge, guests enjoy experiences from sand sculpting workshops led by the award-winning resident sculptor to ocean sports including jet-ski tours and deep sea fishing charters. Key West's freshest ingredients are featured on Sun Sun Bar & Grill's island-style menu for a poolside bite or beachside dinner. For the ultimate in relaxation, Spa al Maré offers relaxing treatments matched with uncompromisingly pure products.
With a stay at Seashell Motel & Key West Hostel, you'll be centrally located in Key West, within a 5-minute walk of Duval Street and South Beach. Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Free self parking is available onsite.
Overall 6.9 Good
Based on 545 reviews
All reviews
- All reviews
Good
7.5
Pros: That it was close to the beach
Okay
5.8
Pros: The location was ok & the staff was very friendly and helpful.
Excellent
8.2
Pros: Location and price
Excellent
9.6
Pros: good place to stay very clean
Okay
5.8
Pros: The outdoor area was nice to hangout and chill.
Excellent
10.0
Pros: The price was good. The Staff was very nice and knowledgeable. I would stay here again.
Excellent
10.0
Pros: It was a realize place to go and have no nosies waking you up in the middle of the night.and the employees was friendly.l would go this place again.thank you
Excellent
9.1
Pros: The courtyard was cute.
Okay
5.4
Pros: The Stuff at the reception was very friendly and always smiled at us. They were always ready to help.
Excellent
10.0
Pros: The location is excellent. The beds were comfy and the staff were kind and accommodating.
Excellent
9.2
Pros: The location is amazing! The rooms were comfortable and felt safe. The property was incredibly clean and the staff was knowledgeable and kind. I didn't leave my bags in my room but rather my car just for safety, you never know who you're staying in a shared room with!
Good
6.7
Pros: Didn't have any breakfast here and mostly dine out. Location was good and parking was accessible and easy.
Details
Reviews
Overall 6.9 Good
Based on 545 reviews
Cleanliness
6.8
Comfort
6.2
Location
8.1
Services
6.4
Staff
7.8
Value for money
6.3
7.5 Good
Pros: That it was close to the beach
Cons: It rained and there was a big puddle I had to walk through to get to my room
5.8 Okay
Pros: The location was ok & the staff was very friendly and helpful.
Cons: The bed was too small for me, since there was a wall on both ends, wasn’t that easy to fit diagonally either. Saw quite a big bug running around on the bed frame. One bathroom per 10+ people.
8.2 Excellent
Pros: Location and price
Cons: Beds were awfully uncomfortable
9.6 Excellent
Pros: good place to stay very clean
Cons:
5.8 Okay
Pros: The outdoor area was nice to hangout and chill.
Cons: The dorm beds were crammed in. There was no space to even put a backpack down anywhere and the lockers were broken. Should not have so many beds crammed into such a small space, if on the top bunk, you cannot even sit up.
10.0 Excellent
Pros: The price was good. The Staff was very nice and knowledgeable. I would stay here again.
Cons: There was no breakfast served. Could maybe use a snack vending machine.
10.0 Excellent
Pros: It was a realize place to go and have no nosies waking you up in the middle of the night.and the employees was friendly.l would go this place again.thank you
Cons: The lady that my roommate she didn't take a bath in two days had the room smelled bad .
9.1 Excellent
Pros: The courtyard was cute.
Cons: The beds did not feel sturdy.
5.4 Okay
Pros: The Stuff at the reception was very friendly and always smiled at us. They were always ready to help.
Cons: The facilities were not clean, the bathroom wasn't really inviting. The cleaners were unfriendly and were always on their phones, they stayed in a room for about 30 minutes and went out without really cleaning anything.
10.0 Excellent
Pros: The location is excellent. The beds were comfy and the staff were kind and accommodating.
Cons: The building is dated and worn, it part of its charm. It worked great for us. We were concerned with the room next to ours they were loud and smoking heavy (the smoking came in our window). The concern ended quickly and the guys next to us ended up being no problem at all.
9.2 Excellent
Pros: The location is amazing! The rooms were comfortable and felt safe. The property was incredibly clean and the staff was knowledgeable and kind. I didn't leave my bags in my room but rather my car just for safety, you never know who you're staying in a shared room with!
Cons: The AC units could probably use some updating. The bathroom was clean enough but is definitely in need of updates as well. The shower is small, so the curtain blowing against you while you're in it isn't the best feeling but it was fine. The water pressure was the only "awful" thing about the entire experience.
6.7 Good
Pros: Didn't have any breakfast here and mostly dine out. Location was good and parking was accessible and easy.
Cons: Nothing. Staff was friendly and didn't have any problem staying here.
With a stay at Seashell Motel & Key West Hostel, you'll be centrally located in Key West, within a 5-minute walk of Duval Street and South Beach. Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Free self parking is available onsite.
Daily Resort Charge will be added to the room rate and includes: Guest internet access; fitness center access; pool concierge services; beach chairs, umbrellas and hammocks; bocce ball and board games; access & shuttle service between two Waldorf Astoria Resorts; local and toll free calls. Offering a boutique resort experience amid Key West’s only natural sand beach, The Reach, A Waldorf Astoria Resort, sits just west of sister property Casa Marina and steps away from Duval Street. Each of the 150 guest rooms come with a private balcony providing sunrise and sunset views over the Atlantic Ocean. Offering the finest in resort activities, along with a dedicated beach and pool concierge, guests enjoy experiences from sand sculpting workshops led by the award-winning resident sculptor to ocean sports including offshore fishing and backcountry kayak tours. For the ultimate in relaxation, Spa al Maré boasts relaxing treatments matched with uncompromisingly pure products.
Overall 6.7 Good
Based on 1,278 reviews
All reviews
- All reviews
- Families
- Couples
Mediocre
3.0
Pros: The staff was friendly and the location was good.
Okay
5.0
Pros: the staff was pretty nice.
Mediocre
3.0
Pros: Location. Everything else was below expectations for a Waldorf Astoria.
Mediocre
3.0
Poor
1.0
Pros: Location
Good
6.0
Pros: The staff were wonderful and the hotel is right on the ocean.
Excellent
9.0
Pros: good view
Excellent
9.0
Pros: Staff were Amazing- close to everything and they actually have a beach.
Excellent
10.0
Pros: LOCTION LOCATION LOCATION! This is fabulous location. The hotel amenities are incredible, the restaurants and outdoor facilities are wonderful.
Excellent
8.0
Pros: Very nice location. Prompt room cleaning and service. Polite and friendly staff with good knowledge of sites to see.
Okay
5.0
Pros: The rooms are not on par with a Waldorf Astoria. I even looked at the 3 upgraded rooms and they are not Waldorf level. The grounds are excellent. The locations is excellent. The on site restaurant food is excellent. But the staff and the rooms - no.
Mediocre
2.0
Pros: Nothing .... It is not up to the level of other Waldorf hotels . Dont just waste your money .
Details
Reviews
Overall 6.7 Good
Based on 1,278 reviews
Location
8.5
Beach
6.5
Service
6.5
Food
5.2
Room
5.2
Breakfast
5.2
Comfort
5.0
Vibe
3.8
WiFi
3.6
Value
3.4
Amenities
3.1
Cleanliness
2.8
Wellness
1.1
Location
8.6
Pool
7.9
Service
5.9
Beach
5.8
Comfort
5.0
Room
3.9
Value
3.2
Vibe
3.1
Amenities
2.9
Cleanliness
2.0
Location
8.5
Service
7.0
Food
5.4
Room
5.3
Comfort
5.2
Cleanliness
3.2
Vibe
3.1
Amenities
2.6
3.0 Mediocre
Pros: The staff was friendly and the location was good.
Cons: The room was terrible, standing water on the floor when we first walked in, they did not offer a new room! There is so much water damage from hurricane Irma still there. Wall paper bubbles and water stains everywhere. I woke up the next morning very ill.
5.0 Okay
Pros: the staff was pretty nice.
Cons: There was loud construction at 8 am right outside our door, the layout was very confusing, and we were hit with last minute fees. The room was that of any cheap hotel... It was not worth the thousands of dollars we spent to stay here.
3.0 Mediocre
Pros: Location. Everything else was below expectations for a Waldorf Astoria.
Cons: Hotel Room AC did not work well room was warm and humid. Shower water took several minutes to warm up. Room and bathroom doors were rusty and dirty. Valet parking is only option and Valet guys don't want to work early morning and take forever to get car.
3.0 Mediocre
Pros:
Cons: The hotel was honestly falling apart. Our room had clearly been flooded at some point based on the rotting door bottoms. There was loud construction every day. I cant believe Waldorf allows this place to represent their brand.
1.0 Poor
Pros: Location
Cons: Hallways and elevators looked like a motel. No accountability for lost items.
6.0 Good
Pros: The staff were wonderful and the hotel is right on the ocean.
Cons: Construction supports being installed below my room ( at times loud) to shore up the building's structure - not a comforting sight for an architect! They should wait till the hotel closes to do this. One elevator, and sometimes two out of order.
9.0 Excellent
Pros: good view
Cons: in need of remodel
9.0 Excellent
Pros: Staff were Amazing- close to everything and they actually have a beach.
Cons: Extras- I was changed additional charges on checking out for resort fees when I thought everything was already paid.
10.0 Excellent
Pros: LOCTION LOCATION LOCATION! This is fabulous location. The hotel amenities are incredible, the restaurants and outdoor facilities are wonderful.
Cons:
8.0 Excellent
Pros: Very nice location. Prompt room cleaning and service. Polite and friendly staff with good knowledge of sites to see.
Cons: Gift shop charges twice as much as store across the street for same items. Dinning is very expensive at hotel restaurant. They charge 35.00 per night to park your rent car in their parking garage.
5.0 Okay
Pros: The rooms are not on par with a Waldorf Astoria. I even looked at the 3 upgraded rooms and they are not Waldorf level. The grounds are excellent. The locations is excellent. The on site restaurant food is excellent. But the staff and the rooms - no.
Cons: Am gold status with Hilton. Do not expect any recognition. Asked concierge for assistance holding keys for bike company to pick up. She said she can't be responsible for them. And expect to pay $40/day for resort fee to stay there PLUS parking
2.0 Mediocre
Pros: Nothing .... It is not up to the level of other Waldorf hotels . Dont just waste your money .
Cons: Hotel was very old and not worth paying $'----- a night. The Reach hotel doesnt have a direct number and even to order extra toiletries to your room it goes through Casa Maria ( other Waldorf hotel in key west) and No housekeeping got it for us.
Daily Resort Charge will be added to the room rate and includes: Guest internet access; fitness center access; pool concierge services; beach chairs, umbrellas and hammocks; bocce ball and board games; access & shuttle service between two Waldorf Astoria Resorts; local and toll free calls. Offering a boutique resort experience amid Key West’s only natural sand beach, The Reach, A Waldorf Astoria Resort, sits just west of sister property Casa Marina and steps away from Duval Street. Each of the 150 guest rooms come with a private balcony providing sunrise and sunset views over the Atlantic Ocean. Offering the finest in resort activities, along with a dedicated beach and pool concierge, guests enjoy experiences from sand sculpting workshops led by the award-winning resident sculptor to ocean sports including offshore fishing and backcountry kayak tours. For the ultimate in relaxation, Spa al Maré boasts relaxing treatments matched with uncompromisingly pure products.
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