horrible. awaful. not worth
5 stars
Casa Marina Key West, Curio Collection by Hilton
Photos of Casa Marina Key West, Curio Collection by Hilton
Overview
Set in Key West, Casa Marina Beach & Resort Club Waldorf Astoria is within walking distance of South Beach and provides an outdoor pool and a private beach. It is located a short walk from Key West Butterfly & Nature Conservatory and West Martello Tower.
A wide range of personalised services are available for guests of Casa Marina Beach & Resort Club Waldorf Astoria, like valet parking, babysitting/child services and an express check-in and check-out feature. Staff are available 24 hours a day and can book tours and tickets.
The rooms at the resort were refurbished in 2005 and feature movies-on-demand, a refrigerator and wireless internet access. The bathrooms have a bathtub and offer a hair dryer.
The resort's restaurants, Sun-Sun Beach Bar and Grill and Spencer’s By the Sea, serve guests dinner each night. Those looking to socialise can do so in Lobby Bar, situated in-house. There is also the added convenience of an on-site restaurant.
Local attractions near Casa Marina Beach & Resort Club Waldorf Astoria include Southernmost Point and Key West Cemetery. Guests will find plenty to see and do in the surrounding area, with Stock Island a short car ride away.
Latest deals for Casa Marina Key West, Curio Collection by Hilton
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Amenities at Casa Marina Key West, Curio Collection by Hilton
- Private beach
- Water sport facilities (on site)
- Snorkelling
- Outdoor pool
- Spa and wellness centre
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Bicycle hire
Things to do
- Gift shop
- Eco tourism
- Bicycle hire
- Fishing
- Canoeing
- Diving
- Snorkelling
- Table tennis
- Water sport facilities (on site)
Services and conveniences
- Conference rooms
- ATM on-site
- Business centre
- Concierge service
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- Express check-out
- 24-hour front desk
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Fan
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Internet
Dining
- Snack bar
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Tea/coffee maker
- Refrigerator
- Coffee shop
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Disabled access
- Lift
- Hypoallergenic
- Hypoallergenic pillow
- No smoking
General
- Family rooms
- Sea view
- Seating area
- Telephone
- Privacy curtain
- Storage available
Outdoor
- Terrace/Patio
- Beach towels
- Balcony
- Private beach
- Garden
Pool and spa
- Spa and wellness centre
- Massage
- Spa
- Outdoor pool
Parking and transportation
- Parking
- Valet parking
- Private parking
Media and entertainment
- Radio
- Flat-screen TV
- TV
Family friendly
- Babysitting or child care
- Cribs available
- Kids meals
Bathroom
- Hairdryer
- Bathrobe
Bedroom
- Feather pillow
- Alarm clock
Workspace
- Fax/photocopying
- Desk
Laundry
- Laundry service
Health and safety
- Safe
Fitness
- Fitness centre
Reviews of Casa Marina Key West, Curio Collection by Hilton
7.0
Good
1301 verified ratings
Wonderful
328
Very good
144
Good
181
Okay
129
Fair
208
Mediocre
110
Poor
201
Summary of reviews
Pros (+)
Cons (-)
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Score by provider
7.2 out of 10
88 reviews
5.7 out of 10
6 reviews
All reviews
I never write stuff like this, because I know people work hard, but I have to say -- do NOT stay here. The good parts? The beach access is lovely, and it's great to be able to hang by the pool. That said, it is not even close to worth the exorbitant prices they're ballsy enough to charge. The building exterior is in near-disrepair, the interactions w/staff were consistently bizarre and challenging...
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Pros (+) All staff was amazing. The lobby and pool areas are nice and fairly well kept.
Cons (-) This property needs maintenance. So many things need repair. Elevators, facade, chairs, bedding, wood in rooms were all things noticed that needed repairs. For a 5 star property it's being maintained at a 2 star level.
Pros (+) Very friendly staff
Cons (-) Everything very bad conditions for the price
Pros (+) Location
Cons (-) The hotel needs a total update it’s tired and old
Pros (+) Friendly staff all encountered
Cons (-) Beach was dirty with plastic cups all over fishing net washed up on beach not removed piers damaged beach equipment old rooms cold in furniture not inviting landscaping not kept up jet ski's for rent in rough shape.
Pros (+) Beach front and other amenities makes this hotel stand out from the others in key west
Cons (-) Rooms seemed a bit simple for the price
Pros (+) Beach and pools are great. Staff on the beach that set us up in our cabana was great, the only positive staff experience we had.
Cons (-) Front desk couldn't find our third party reservation so gave us an ultimatum of leave and try to get our money back or stay in a handicap room at current rate. Also told us never to book through a third party...then why do you participate in those sites?! 5 minutes after we were in our room they called and said, oops we found it you're good. Meanwhile charged us $200 to open credit card even thoug...
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Pros (+) The pool would have been wonderful given the location and views of the ocean, but it was so dirty and unkempt....
Cons (-) We visited the pool nearly every afternoon for the entire week and not once was the pool cleared of leaves, grass, garbage. There was a spot on the pavement that a drink must have spilled or something and it was there for the entire 6 days. I was quite disappointed considering the resort fee is apparently supposed to cover towels/chairs by the pool. Also, it seemed staff was never around to help s...
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Location
1500 Reynolds Street, Key West, FL 33040
What's nearby
- Key West Garden Club0.4 km
- Key West Butterfly and Nature Conservatory0.7 km
- Key West Firehouse Museum0.7 km
- Southernmost Point0.8 km
- Basilica of St. Mary Star of the Sea0.8 km
- Key West Cemetery1.1 km
- Key West Lighthouse1.1 km
- Ernest Hemingway Home and Museum1.1 km
- St Paul's Episcopal Church1.6 km
- Florida Keys Eco-Discovery Center1.8 km
- USCGC Ingham Maritime Museum1.9 km
- Key West Historic Seaport1.9 km
Policies
Check-in/Check-out | Check in anytime after 16:00, check out anytime before 11:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at Casa Marina Key West, Curio Collection by Hilton
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See most recommended stays in Key WestGood to know
Value for money | 6.2 |
|---|---|
Distance to city centre | 1.3 km |
Nearest airport | Key West |
Distance to airport | 3.3 km |