Key West hotels in New Town
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The Hyatt Beach House Resort is 74 fully furnished, 2 bedroom condominiums on the Gulf of Mexico. Residential in nature, all units face the courtyard, pool and spa. Each unit is complete with 2 private bedrooms, 2 baths, living room, kitchen and a private screened in porch.
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Overall 9.1 Excellent
Based on 416 reviews
All reviews
- All reviews
- Families
Excellent
9.0
Pros: Pretty property in quiet area of the island.
Excellent
10.0
Pros: The staff was excellent and the bedroom in the master suite was very comfortable
Excellent
10.0
Pros: The rooms
Excellent
9.0
Pros: Loved the decor and architecture. Loved the tiki bar and SuzyQ. Entire staff was friendly and helpful, especially Jerome at the front desk.
Excellent
10.0
Pros: The location is beautiful. Free coffee in the morning was a great bonus!
Okay
5.4
Pros: The amenities like the pool, and things in the surrounding area were good
Good
7.0
Pros: Under building parking. Board games and puzzles to play with. Extra large screened in Lanai. After sunset the courtyard was nice and quiet - no noisy drunk folks! General layout was nice.
Details
Reviews
Overall 9.1 Excellent
Based on 416 reviews
Bar
10.0
Pool
9.8
Amenities
9.5
Vibe
9.4
Room
9.3
Comfort
9.2
Cleanliness
9.0
Service
8.9
Location
8.6
Beach
8.1
Service
8.9
Room
8.8
Location
8.6
9.0 Excellent
Pros: Pretty property in quiet area of the island.
Cons: It would have been really nice to have a free shuttle to Duval St. The taxi (for party of 5) was $18 plus tip - one way.
10.0 Excellent
Pros: The staff was excellent and the bedroom in the master suite was very comfortable
Cons: Nothing everything was great
10.0 Excellent
Pros: The rooms
Cons: Not sure
9.0 Excellent
Pros: Loved the decor and architecture. Loved the tiki bar and SuzyQ. Entire staff was friendly and helpful, especially Jerome at the front desk.
Cons: Minor annoyances- sitting furniture just not comfortable and bed pillows were flat. Also, restrooms are a little distant from the beach/pool area.
10.0 Excellent
Pros: The location is beautiful. Free coffee in the morning was a great bonus!
Cons:
5.4 Okay
Pros: The amenities like the pool, and things in the surrounding area were good
Cons: I will say for a Hyatt it was pretty disappointing, you pay this kinda money for the entire experience not just the location, The staff seems under trained, their tour specialist was a bit deceptive and I believe undertrained, he told us we were getting one thing on our tour and we got some thing completely different. Our washer and dryer were replaced in our room about 3 different times because none of them worked. Our maids weren’t very polite, and the sheets were a little dirty. I definitely don’t think it’s worth what we paid.
7.0 Good
Pros: Under building parking. Board games and puzzles to play with. Extra large screened in Lanai. After sunset the courtyard was nice and quiet - no noisy drunk folks! General layout was nice.
Cons: The room needed a deep cleaning. Baseboards were very dirty, cabinets fronts and cabinet door tops seemed to have never been wiped off.
The Hyatt Beach House Resort is 74 fully furnished, 2 bedroom condominiums on the Gulf of Mexico. Residential in nature, all units face the courtyard, pool and spa. Each unit is complete with 2 private bedrooms, 2 baths, living room, kitchen and a private screened in porch.
When you stay at Parrot Key Hotel & Villas in Key West, you'll be on the waterfront, within a 5-minute drive of Smathers Beach and Duval Street. Featured amenities include a business center, a 24-hour front desk, and multilingual staff.
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Overall 8.9 Excellent
Based on 2,215 reviews
All reviews
- All reviews
- Families
- Couples
Excellent
8.0
Pros: Location good - no breakfast Friendly staff
Excellent
10.0
Pros: Loved the rooms!
Excellent
10.0
Pros: Friendly staff and clean.
Excellent
10.0
Pros: The landscaping is beautiful and the staff is very helpful and friendly.
Good
7.9
Pros: Nice lay out, excellent rooms, useful free shuttles
Excellent
10.0
Pros: We had a fabulous 3 day stay. Property is beautiful & our accommodations were great. We will absolutely stay here again. Everything was very clean & everyone was very nice.
Mediocre
3.0
Pros: Just the scenery near the water
Good
6.3
Pros: Bar and restaurant we're good.
Excellent
10.0
Pros: Friendly staff
Excellent
10.0
Pros: The grounds were beautiful as well as the room. We stayed in a family suite with 4 adults. Beautiful decor and a lot of nice little touches throughout the resort (nice bath products, sunscreen and chilled water by the pools, robes etc). We had a great time and can't wait to return.
Excellent
9.0
Pros: Liked most of the experience.
Excellent
10.0
Pros: Amazing hotel
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Details
Reviews
Overall 8.9 Excellent
Based on 2,215 reviews
Vibe
9.4
Comfort
8.8
Room
8.7
Pool
8.3
Location
7.7
Service
7.6
Breakfast
6.9
Beach
5.5
Food
5.3
WiFi
5.3
Wellness
0.5
Vibe
9.3
Amenities
8.9
Pool
8.3
Room
8.3
Service
7.5
Breakfast
6.9
Location
6.9
Food
5.0
Beach
5.0
Value
4.8
Vibe
9.3
Comfort
9.0
Room
8.8
Pool
8.7
Service
7.6
Location
7.5
Breakfast
7.3
Beach
5.5
Food
4.9
8.0 Excellent
Pros: Location good - no breakfast Friendly staff
Cons: Mandatory valet parking charge not disclosed; toilet seat cover broken before arrival
10.0 Excellent
Pros: Loved the rooms!
Cons: No
10.0 Excellent
Pros: Friendly staff and clean.
Cons: The pillows on the bed were really big and firm.
10.0 Excellent
Pros: The landscaping is beautiful and the staff is very helpful and friendly.
Cons:
7.9 Good
Pros: Nice lay out, excellent rooms, useful free shuttles
Cons: Poor service at bar and restaurant. Quite expensive.
10.0 Excellent
Pros: We had a fabulous 3 day stay. Property is beautiful & our accommodations were great. We will absolutely stay here again. Everything was very clean & everyone was very nice.
Cons:
3.0 Mediocre
Pros: Just the scenery near the water
Cons: Rooms were dated and awkward layout. Lots of steps to climb with luggage.
6.3 Good
Pros: Bar and restaurant we're good.
Cons: We had no maid service the whole time we were there. One day someone left our door hanging wide open. We had to get our towels and coffee.
10.0 Excellent
Pros: Friendly staff
Cons: No
10.0 Excellent
Pros: The grounds were beautiful as well as the room. We stayed in a family suite with 4 adults. Beautiful decor and a lot of nice little touches throughout the resort (nice bath products, sunscreen and chilled water by the pools, robes etc). We had a great time and can't wait to return.
Cons:
9.0 Excellent
Pros: Liked most of the experience.
Cons: I didn't like the evening service in the restaurant. Also, I was unaware (because I wasn't told) that you could order food while sitting on the beach. The hotel should have made us aware of all of these services.
10.0 Excellent
Pros: Amazing hotel
Cons: Pool bathrooms need upgrades
When you stay at Parrot Key Hotel & Villas in Key West, you'll be on the waterfront, within a 5-minute drive of Smathers Beach and Duval Street. Featured amenities include a business center, a 24-hour front desk, and multilingual staff.
The Key West Marriott Beachside Hotel is one of the highest rated Key West hotels in the Florida Keys now with a 16 slip Marina with water-sports rentals, overnight dockage with dock and dine. This Marriott resort hotel is set on seven lush acres with a tanning beach NOT A SWIMMING BEACH and waterfront pool for hotel guests. During your stay you'll be located in the ideal location for your Key West vacation with easy access to arts and entertainment throughout Key West. With the largest ballroom of all Key West hotels, this waterfront location is ideal for Key West weddings and receptions. Choose from several restaurants and dining options including contemporary food at Tavern N'Town, room service and casual food at poolside Blue Bar. Florida Keys recreation, enjoy golf at the Key West Golf Club, spa services, scuba, snorkeling, sailing, jet skiing, kayaking, and hiking the nature trails. You also get the hotel's complementary downtown shuttle to experience everything Key West has to offer and no resort fee
Overall 8.8 Excellent
Based on 1,459 reviews
All reviews
- All reviews
- Couples
- Families
Mediocre
2.0
Pros: Breakfast buffet.
Excellent
9.2
Pros: The property was beautiful!
Excellent
10.0
Pros: The bed was comfortable and inviting. Had a sandwich at Happy Hour by the pool. It was excellent and the bartender was awesome. He handled numerous requests quickly and overlooked no one. The check in staff were very friendly and super helpful with directions and helping me with my boarding pass.
Mediocre
3.3
Excellent
10.0
Pros: I loved the three bedroom suite so family members could stay together and spend time in the sitting area/kitchen/dining room. Being on the water was so peaceful. The hot jacuzzi outside was great to warm up after being on jet ski tour around island (which departs right from hotel and I would highly recommend for thrill seekers ). Loved renting bike from the hotel and riding around. We watched the sunset and rode back to amazing views. The bikes had front and back lights so it was so thoughtful! The food at the pool area and breakfast buffet were great. Everything was very well thought out and the facilities was top notch.
Excellent
9.0
Pros: The room was great but the view was the hallway. Maid left garbage in our room and room service overcharged us. Those are the negatives. It is a beautiful facility with great views by the pool. Heater was broken so could not get in the water.
Excellent
10.0
Pros: Great staff
Good
7.9
Pros: Liked the shuttle into town. It was very convenient.
Excellent
10.0
Pros: Very nice property. The location was great. The hotel grounds were super. The pool and jacuzzi were perfect. The room was perfect
Excellent
9.0
Pros: The staff was very attentive and helped with what we needed. We had a small issue and the hotel rectified it immediately.
Excellent
10.0
Excellent
9.0
Pros: The quality of the accommodations
Details
Reviews
Overall 8.8 Excellent
Based on 1,459 reviews
Bar
9.3
WiFi
9.3
Service
8.4
Pool
8.2
Room
8.1
Location
7.8
Value
7.1
Breakfast
5.7
Beach
5.0
Service
8.8
Pool
8.5
Location
8.1
Room
7.9
Value
7.2
Breakfast
5.9
Beach
4.7
Service
7.7
Location
7.5
Room
7.3
Beach
4.9
2.0 Mediocre
Pros: Breakfast buffet.
Cons: No sign pointing to elevator. Ceiling fan made a scrapping sound, unusable. Television was almost impossible to use. Floor needed mopping. Toilet made a squeeling noise when long flush. I ordered NY strip steak in the restaurant, Full of grissle
9.2 Excellent
Pros: The property was beautiful!
Cons: Walking Distance from conveniences.
10.0 Excellent
Pros: The bed was comfortable and inviting. Had a sandwich at Happy Hour by the pool. It was excellent and the bartender was awesome. He handled numerous requests quickly and overlooked no one. The check in staff were very friendly and super helpful with directions and helping me with my boarding pass.
Cons:
3.3 Mediocre
Pros:
Cons: Not clean. Poor facilities. Staff only ok. Will not be staying in this marriot ever again
10.0 Excellent
Pros: I loved the three bedroom suite so family members could stay together and spend time in the sitting area/kitchen/dining room. Being on the water was so peaceful. The hot jacuzzi outside was great to warm up after being on jet ski tour around island (which departs right from hotel and I would highly recommend for thrill seekers ). Loved renting bike from the hotel and riding around. We watched the sunset and rode back to amazing views. The bikes had front and back lights so it was so thoughtful! The food at the pool area and breakfast buffet were great. Everything was very well thought out and the facilities was top notch.
Cons: The property was not near Duval street so had to Uber or take the free shuttle or bike. I looked at a lot of hotels and there was no 3 bedroom suite and not on water. The Marriot was the best choice for our family.
9.0 Excellent
Pros: The room was great but the view was the hallway. Maid left garbage in our room and room service overcharged us. Those are the negatives. It is a beautiful facility with great views by the pool. Heater was broken so could not get in the water.
Cons:
10.0 Excellent
Pros: Great staff
Cons:
7.9 Good
Pros: Liked the shuttle into town. It was very convenient.
Cons:
10.0 Excellent
Pros: Very nice property. The location was great. The hotel grounds were super. The pool and jacuzzi were perfect. The room was perfect
Cons: No
9.0 Excellent
Pros: The staff was very attentive and helped with what we needed. We had a small issue and the hotel rectified it immediately.
Cons:
10.0 Excellent
Pros:
Cons: No microwave access
9.0 Excellent
Pros: The quality of the accommodations
Cons:
The Key West Marriott Beachside Hotel is one of the highest rated Key West hotels in the Florida Keys now with a 16 slip Marina with water-sports rentals, overnight dockage with dock and dine. This Marriott resort hotel is set on seven lush acres with a tanning beach NOT A SWIMMING BEACH and waterfront pool for hotel guests. During your stay you'll be located in the ideal location for your Key West vacation with easy access to arts and entertainment throughout Key West. With the largest ballroom of all Key West hotels, this waterfront location is ideal for Key West weddings and receptions. Choose from several restaurants and dining options including contemporary food at Tavern N'Town, room service and casual food at poolside Blue Bar. Florida Keys recreation, enjoy golf at the Key West Golf Club, spa services, scuba, snorkeling, sailing, jet skiing, kayaking, and hiking the nature trails. You also get the hotel's complementary downtown shuttle to experience everything Key West has to offer and no resort fee
Havana Cabana sits waterfront in Key West, a destination steeped with charm and character. Taking nostalgic influences from the art and culture of our neighbors in Cuba, the Cabana is a lush escape from reality. Mid-century cars greet guests as they arrive, birds of paradise punctuate the outdoor landscape, and the sweet sound of Flamenco guitar can be heard poolside. Relax and unwind with a midday mojito or explore the town on a bicycle or vintage Vespa, as you indulge in the marriage of old Havana's soul and the playful nature of our island setting.
Overall 8.6 Excellent
Based on 2,769 reviews
All reviews
- All reviews
- Families
- Couples
Excellent
9.0
Pros: The shuttle service to downtown Key West was great. Without it, we probably would not have stayed so far away. The food truck was awesome
Excellent
10.0
Pros: Lots of character; not cookie cutter. Great staff; they upgraded our room. Great pool and outside bar area!
Good
7.0
Pros: The ambiance,
Excellent
10.0
Pros: The hotel staff was so very friendly and accommodating, you weren't treated as guest more like long time friends. The bar staff were very profishent in making the worries of the mainland disappear lol.
Excellent
9.6
Pros: When you walk into the lobby, your vacation is immediately transformed to an island atmosphere, starting with the sparkling drink that awaits you. The pool, bar and restaurant area are centrally located in the hotel. It was absolutely beautiful and convenient. Don’t let the built-in food trailer fool you. Every meal was great. They has timely shuttles that drop you off and pick you up in the heart of Key West. They are very pet friendly.
Excellent
9.0
Pros: Bed was super comfortable. Pool had fun floating penguins
Excellent
10.0
Pros: Everything!
Excellent
8.0
Pros: The shuttle is very convenient.
Excellent
10.0
Pros: To say we were pleasantly surprised with the hotel, is an understatement! What an awesome experience! The room was great, the staff fantastic, and the bar and pool awesome! Even guests became friends quickly!! GREAT ATMOSPHERE!
Excellent
10.0
Pros: The staff is very friendly, the pool area is beautiful and lush. Rooms are decorated with a very cool Cuban vibe. We loved it!
Okay
5.0
Excellent
10.0
Pros: The place was beautiful and the staff were very friendly
Details
Reviews
Overall 8.6 Excellent
Based on 2,769 reviews
Pool
9.4
Vibe
9.0
Service
8.3
Location
8.2
WiFi
8.1
Bar
8.0
Room
7.1
Value
6.8
Beach
5.3
Breakfast
5.0
Pool
9.6
Vibe
8.6
Service
8.4
Location
7.6
Bar
7.5
Value
6.8
Room
6.0
Comfort
5.3
Breakfast
5.1
Pool
9.4
Service
8.7
Vibe
8.5
Bar
8.5
Location
8.3
Room
7.1
Value
6.8
Breakfast
4.7
9.0 Excellent
Pros: The shuttle service to downtown Key West was great. Without it, we probably would not have stayed so far away. The food truck was awesome
Cons: We had a pool-side room, which was nice, but the music was very loud and it played all day long. A bit much.
10.0 Excellent
Pros: Lots of character; not cookie cutter. Great staff; they upgraded our room. Great pool and outside bar area!
Cons: Wish it would've been on the water; not across the street from the water. LOTS of traffic going by the hotel; kind of loud. The bikes they have for rental are not the best.
7.0 Good
Pros: The ambiance,
Cons: No elevator or other arrangement to move your suitcases upstairs. Also over priced
10.0 Excellent
Pros: The hotel staff was so very friendly and accommodating, you weren't treated as guest more like long time friends. The bar staff were very profishent in making the worries of the mainland disappear lol.
Cons:
9.6 Excellent
Pros: When you walk into the lobby, your vacation is immediately transformed to an island atmosphere, starting with the sparkling drink that awaits you. The pool, bar and restaurant area are centrally located in the hotel. It was absolutely beautiful and convenient. Don’t let the built-in food trailer fool you. Every meal was great. They has timely shuttles that drop you off and pick you up in the heart of Key West. They are very pet friendly.
Cons: It is located in an industrial area that doesn’t lend to the atmosphere, but you will forget about that once you are inside the resort. The advantage is that you aren’t swamped with the festivities downtown.
9.0 Excellent
Pros: Bed was super comfortable. Pool had fun floating penguins
Cons:
10.0 Excellent
Pros: Everything!
Cons: Nothing!!
8.0 Excellent
Pros: The shuttle is very convenient.
Cons: The staff was bribing everyone with free drinks to write trip advisor reviews. Had random gratuity charge added to my bill which I requested to be removed.
10.0 Excellent
Pros: To say we were pleasantly surprised with the hotel, is an understatement! What an awesome experience! The room was great, the staff fantastic, and the bar and pool awesome! Even guests became friends quickly!! GREAT ATMOSPHERE!
Cons: NO, there was a shuttle every 30 minutes. A free drink per guest, LOL. The transformation of this hotel has been incredible!
10.0 Excellent
Pros: The staff is very friendly, the pool area is beautiful and lush. Rooms are decorated with a very cool Cuban vibe. We loved it!
Cons:
5.0 Okay
Pros:
Cons: Poor customer service
10.0 Excellent
Pros: The place was beautiful and the staff were very friendly
Cons:
Havana Cabana sits waterfront in Key West, a destination steeped with charm and character. Taking nostalgic influences from the art and culture of our neighbors in Cuba, the Cabana is a lush escape from reality. Mid-century cars greet guests as they arrive, birds of paradise punctuate the outdoor landscape, and the sweet sound of Flamenco guitar can be heard poolside. Relax and unwind with a midday mojito or explore the town on a bicycle or vintage Vespa, as you indulge in the marriage of old Havana's soul and the playful nature of our island setting.
Uncover the vibrant culture of the island at Fairfield Inn & Suites Key West at The Keys Collection. Seamlessly begin your trip virtually the moment your plane lands, thanks to our convenient location just 1.6 miles from Key West International Airport. Our family-friendly hotel offers a charming home base near beloved hot spots such as Duval Street and Mallory Square. When you're ready to settle down, take a moment to yourself in our rooms and suites outfitted with complimentary Wi-Fi, mini-refrigerators and microwaves. Following your night of rest, wake up to a delicious meal from our free breakfast buffet, enjoy a workout in our fitness center or take a dip in our outdoor pool. With 11,060 square feet of outdoor event space, we're also an ideal choice for any special celebration or wedding. At Fairfield Inn & Suites Key West at The Keys Collection, you’re our #1 priority. Ask us about The Fairfield 100% Guarantee, where we promise you'll be satisfied or we'll make it right. That's our commitment to you.
Overall 8.6 Excellent
Based on 2,452 reviews
All reviews
- All reviews
- Families
- Couples
Excellent
8.0
Good
7.7
Pros: The staff was incredibly helpful and very engaging. The concierge was knowledgeable, the front desk attendants quick, and the breakfast crew were on top of everything. I have no comments on the maid service because we did not let them into our room for the duration of the stay. They offer a variety of helpful coupons and pamphlets to help acclimate you to the island.
Excellent
10.0
Pros: Shaded with palms everywhere.
Excellent
10.0
Excellent
9.0
Pros: The pool and bar at the pool were very nice and the bartender at the pool bar was awesome.
Good
6.0
Pros: Really enjoy my stay here
Good
6.0
Pros: Shuttle to city center
Excellent
8.0
Pros: Comfortable bed, cleanliness, towels
Excellent
8.0
Pros: Good location, good breakfast, nice pool with bar. Rooks were clean and comfortable
Excellent
8.0
Pros: Breakfast was great, and shuttle service very convenient!
Excellent
8.0
Pros: The shuttle was convenient although you want to make sure you get there in line early
Excellent
9.4
Pros: The pool and the Pool Bartender Steve was very professional and awesome!
Details
Reviews
Overall 8.6 Excellent
Based on 2,452 reviews
Breakfast
8.9
Service
8.9
Pool
8.8
Vibe
8.4
Amenities
8.1
WiFi
8.1
Room
8.0
Location
7.4
Value
6.8
Service
9.1
Breakfast
8.8
Pool
8.8
Bar
8.3
Location
7.8
Room
7.2
Value
6.7
Service
8.9
Breakfast
8.8
Pool
8.8
Room
7.9
Comfort
7.8
Location
7.3
Value
6.6
8.0 Excellent
Pros:
Cons: Parking and breakfast seating. The parking spaces are MUCH too thin, creating many spaces which were unparkable as others had parked over both side lines. This made my 8 month pregnant wife have to walk from the opposite side of the hotel in the only parking spot available.
Also, at 9:00 am, there is not enough tables for the amount of people eating breakfast. We had to sit in the lobby to eat our breakfast.
These two things made our stay less enjoyable.
7.7 Good
Pros: The staff was incredibly helpful and very engaging. The concierge was knowledgeable, the front desk attendants quick, and the breakfast crew were on top of everything. I have no comments on the maid service because we did not let them into our room for the duration of the stay. They offer a variety of helpful coupons and pamphlets to help acclimate you to the island.
Cons: Our room smelled slightly of cigarette smoke, and the shower had mildew in some of the grout. The sink area allowed a pool of water to collect due to an uneven surface. The walls are quite thin. The rooms were lacking in lighting. Being one of two Fairfield locations in Key West, it's the farther from the major attractions. Overall, small gripes. I would certainly stay here again
10.0 Excellent
Pros: Shaded with palms everywhere.
Cons:
10.0 Excellent
Pros:
Cons: Nothing it was perfect
9.0 Excellent
Pros: The pool and bar at the pool were very nice and the bartender at the pool bar was awesome.
Cons: Nothing comes to mind based on this stay.
6.0 Good
Pros: Really enjoy my stay here
Cons:
6.0 Good
Pros: Shuttle to city center
Cons: Staff
8.0 Excellent
Pros: Comfortable bed, cleanliness, towels
Cons: dust in closet, no vegetables for breakfast
8.0 Excellent
Pros: Good location, good breakfast, nice pool with bar. Rooks were clean and comfortable
Cons: The fitness room needs updating. Limited equipment. There was also a hidden fee not disclosed when booking - a $25/night "destination/amenity fee". That included 2 drinks per day at the bar, pool towels and shuttle transportation to the downtown area of key west. Perhaps that was useful to some travelers but it was a waste of $50 for the 2 nights we spent there as we did not use the pool, bar or the shuttle. Sneaky, hidden fees like that should be disclosed when booking.
8.0 Excellent
Pros: Breakfast was great, and shuttle service very convenient!
Cons:
8.0 Excellent
Pros: The shuttle was convenient although you want to make sure you get there in line early
Cons:
9.4 Excellent
Pros: The pool and the Pool Bartender Steve was very professional and awesome!
Cons: The staff was a bit rude when we checked in but got better as the stay went on!
Uncover the vibrant culture of the island at Fairfield Inn & Suites Key West at The Keys Collection. Seamlessly begin your trip virtually the moment your plane lands, thanks to our convenient location just 1.6 miles from Key West International Airport. Our family-friendly hotel offers a charming home base near beloved hot spots such as Duval Street and Mallory Square. When you're ready to settle down, take a moment to yourself in our rooms and suites outfitted with complimentary Wi-Fi, mini-refrigerators and microwaves. Following your night of rest, wake up to a delicious meal from our free breakfast buffet, enjoy a workout in our fitness center or take a dip in our outdoor pool. With 11,060 square feet of outdoor event space, we're also an ideal choice for any special celebration or wedding. At Fairfield Inn & Suites Key West at The Keys Collection, you’re our #1 priority. Ask us about The Fairfield 100% Guarantee, where we promise you'll be satisfied or we'll make it right. That's our commitment to you.
A stay at The Gates Hotel Key West places you in the heart of Key West, a 6-minute drive from Key West Harbour and 10 minutes from Key West Lighthouse and Keeper's Quarters Museum. Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Free self parking is available onsite.
Overall 8.5 Excellent
Based on 757 reviews
All reviews
- All reviews
- Families
- Couples
Okay
5.0
Excellent
8.0
Pros: Nice updated hotel, Free parking, Free WiFi, Free shuttle to Key West Historical District. We could use also the facilities from the Next door Hotel 24 degrees, like excellent swimming pool and bar.
Excellent
10.0
Pros: Nice place to stay, friendly helpful staff
Excellent
9.0
Pros: This was a great hotel. We were a short drive to Duval and yet far enough away that the only noise you heard was the rooster crowing in the morning. I can certainly live with that kind of noise.
Excellent
10.0
Pros: This is a great place to stay. They take great care of your family and pets! We had a great stay and will definitely stay there again.
Mediocre
3.0
Pros: They offer free shuttle to downtown.
Excellent
10.0
Pros: Staff was excellent Especially Jamie and Russian check in girl
Excellent
10.0
Pros: All great thank you
Good
6.0
Good
6.7
Pros: The Shuttle to the square.
Excellent
10.0
Pros: We loved the food truck and the general atmosphere!
Poor
1.0
Details
Reviews
Overall 8.5 Excellent
Based on 757 reviews
Vibe
9.7
Bar
9.0
Pool
8.9
Service
8.9
WiFi
8.5
Cleanliness
8.4
Location
8.2
Room
8.1
Value
7.7
Food
6.3
Breakfast
4.3
Beach
3.3
Vibe
9.7
Bar
9.2
Pool
9.1
Service
8.9
Location
8.3
Cleanliness
7.8
Value
7.8
Room
6.8
Food
6.1
Vibe
9.7
Bar
9.2
Pool
9.1
Service
8.8
Cleanliness
8.6
Room
7.9
Value
7.9
Location
7.7
Food
6.3
5.0 Okay
Pros:
Cons: The bathroom door handle was broken. The air conditioning system was very loud and smell bad. This hotel definitely shouldn't been considered as a 4 star.
8.0 Excellent
Pros: Nice updated hotel, Free parking, Free WiFi, Free shuttle to Key West Historical District. We could use also the facilities from the Next door Hotel 24 degrees, like excellent swimming pool and bar.
Cons: The pool at the Gates was available for families who were not guests of the hotel....with a lot of children.
10.0 Excellent
Pros: Nice place to stay, friendly helpful staff
Cons:
9.0 Excellent
Pros: This was a great hotel. We were a short drive to Duval and yet far enough away that the only noise you heard was the rooster crowing in the morning. I can certainly live with that kind of noise.
Cons: Watch out for the lizards, they are everywhere. Just part of being in the Keys. No fault of the facility
10.0 Excellent
Pros: This is a great place to stay. They take great care of your family and pets! We had a great stay and will definitely stay there again.
Cons:
3.0 Mediocre
Pros: They offer free shuttle to downtown.
Cons: First of all it is not hotel it's just motel. A/C was very noisy. Furniture old and broken.
10.0 Excellent
Pros: Staff was excellent Especially Jamie and Russian check in girl
Cons: Little less money
10.0 Excellent
Pros: All great thank you
Cons: Same
6.0 Good
Pros:
Cons: The hotel was much further away from downtown than advertised by the hotel. The quick shuttle ride to Duval is actually 30 minutes because the shuttle picks up for 4 different hotels before heading downtown.
6.7 Good
Pros: The Shuttle to the square.
Cons: I feel I didn't get much for the Resort Fee of $35 per night. Not even a continental breakfast. My tub was clogged and I informed the Front Desk twice about it, but nothing was done. My showers were no enjoyable with water covering my legs
10.0 Excellent
Pros: We loved the food truck and the general atmosphere!
Cons: I thought the front desk area was lacking a proper welcome.
1.0 Poor
Pros:
Cons: I was unable to be at the hotel and called them directly 3days in advance that I was in an accident and unable to travel. There was no consideration given claiming it was a non refundable stay. Had I known that I would never have booked. Horrible !!!!!
A stay at The Gates Hotel Key West places you in the heart of Key West, a 6-minute drive from Key West Harbour and 10 minutes from Key West Lighthouse and Keeper's Quarters Museum. Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Free self parking is available onsite.
When you stay at this condo in Key West, you'll be by the sea, within a 5-minute drive of Key West Art and Historical Society and Smathers Beach. Featured amenities include laundry facilities and an elevator. A roundtrip airport shuttle is complimentary (available on request), and a ferry terminal shuttle is also provided at no charge.
Overall 8.3 Excellent
Based on 581 reviews
All reviews
- All reviews
- Families
Excellent
8.3
Pros: Very convenient to have 2 bedroom 2 bath suite for 2 families for the price of $277 per night.
The pool is opened till 10pm which is perfect.
Details
Reviews
Overall 8.3 Excellent
Based on 581 reviews
Pool
8.7
Value
8.5
Wellness
8.3
Service
8.2
Comfort
7.9
Location
7.9
Room
7.4
Food
4.5
WiFi
0.0
Location
7.6
Room
6.7
8.3 Excellent
Pros: Very convenient to have 2 bedroom 2 bath suite for 2 families for the price of $277 per night.
The pool is opened till 10pm which is perfect.
Cons: It might be a little loud since the airport 5 min away.
There is no place to have breakfast at the hotel.
When you stay at this condo in Key West, you'll be by the sea, within a 5-minute drive of Key West Art and Historical Society and Smathers Beach. Featured amenities include laundry facilities and an elevator. A roundtrip airport shuttle is complimentary (available on request), and a ferry terminal shuttle is also provided at no charge.
Hilton Garden Inn Key West is a brand new Key West hotel that opened spring 2016. This newly built, upscale hotel is located at the entry point of Key West, on North Roosevelt Boulevard. We’re located just a short drive or shuttle ride to Key West's top attractions such as Duval Street, Mallory Square, Key West Butterfly and Nature Conservatory, and the Ernest Hemingway Home and Museum. The hotel is within driving distance to Old Town, the center of the action, where Key West’s major points of interests, best restaurants, bars, nightlife, and shopping reside. Our hotel boasts 141 brand new, spacious guestrooms. Other onsite amenities include lobby restaurant and bar, poolside cabanas and pool bar, 24-hour Pavilion Pantry convenience mart and Concierge desk. We offer an abundance of complimentary amenities including 24-hour business center, fitness center and WiFi. For a fee, the hotel also features a round trip downtown shuttle, so that guests may experience the best of Key West without renting a car. Whether visiting for leisure or business travel, the all new Hilton Garden Inn Key West is the ideal Key West hotel to enjoy the history, sunsets, seascapes and nightlife of the area.
Overall 8.2 Excellent
Based on 2,916 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
Excellent
9.7
Excellent
8.5
Pros: Great Pool with Pool Bar. Good locations, just at the entrance to Key West, you can't miss it.
Excellent
10.0
Pros: Large rooms with great comfy beds, staff were considerate and polite. Quick check in even though we arrived earlier than anticipated. Did not have time to check out the pool/bar area
Good
7.1
Excellent
9.1
Good
6.3
Pros: Room was ok. Lobby is welcoming albeit somewhat congested.
Excellent
9.6
Pros: The room had a weird smell to it . Other than that it was nice. I would stay here again
Excellent
8.8
Pros: Staff were wonderful, especially Joseph. Nice property.
Good
7.1
Pros: The pool area was nice and clean.
Excellent
8.0
Pros: Room service. On-site bar. Pool was nice.
Good
7.0
Pros: Breakfast was great and loved the pool and bar staff. Was great location for Fantasy fest and the shuttle was perfect and easy to use. The room was comfortable
Excellent
9.0
Pros: Rooms were clean and had all amenities. Staff was very helpful and nice. Breakfast was good. Shuttle to Duvall st. Right next to trolley stop
Details
Reviews
Overall 8.2 Excellent
Based on 2,916 reviews
Wellness
9.2
Pool
8.9
Service
7.8
Room
7.5
Breakfast
7.3
Location
6.9
WiFi
6.0
Value
5.0
Beach
3.1
Pool
8.9
Room
8.3
Service
7.9
Breakfast
7.5
Comfort
7.0
Location
7.0
Value
5.9
Wellness
9.4
Pool
8.9
Service
7.6
Breakfast
7.3
Location
6.7
Room
6.3
Value
4.5
Service
7.4
Room
6.8
Location
6.4
Value
4.6
9.7 Excellent
Pros:
Cons: Housekeeping
8.5 Excellent
Pros: Great Pool with Pool Bar. Good locations, just at the entrance to Key West, you can't miss it.
Cons: Houskeeping could have been a little better. First Day, our towels were not changed, which was alright. But we didn't get wash cloths. Also had to use Hand Towel as a bath mat.
10.0 Excellent
Pros: Large rooms with great comfy beds, staff were considerate and polite. Quick check in even though we arrived earlier than anticipated. Did not have time to check out the pool/bar area
Cons:
7.1 Good
Pros:
Cons: Having to pay for breakfast.
9.1 Excellent
Pros:
Cons: Free parking or breakfast would have been nice.
6.3 Good
Pros: Room was ok. Lobby is welcoming albeit somewhat congested.
Cons: Access to rooms was akward. Elevators are outside close to some parking space and laundry facilities. Very far away from lobby. Some people in our party complained about cleanliness.
9.6 Excellent
Pros: The room had a weird smell to it . Other than that it was nice. I would stay here again
Cons: Nothing
8.8 Excellent
Pros: Staff were wonderful, especially Joseph. Nice property.
Cons: Pricy but it is Key West. .
7.1 Good
Pros: The pool area was nice and clean.
Cons: Toliet would not flush properly. Ice bucket was full of water which tells me it was not cleaned. Very low water pressure.
8.0 Excellent
Pros: Room service. On-site bar. Pool was nice.
Cons: No
7.0 Good
Pros: Breakfast was great and loved the pool and bar staff. Was great location for Fantasy fest and the shuttle was perfect and easy to use. The room was comfortable
Cons: The housekeeping staff was minimal- had to request room be cleaned and seemed difficult to get replacement towels etc
9.0 Excellent
Pros: Rooms were clean and had all amenities. Staff was very helpful and nice. Breakfast was good. Shuttle to Duvall st. Right next to trolley stop
Cons: Sometimes when we went to breakfast later in scheduled time frame they were out of items and did not make more even though it was well within the time frame.
Hilton Garden Inn Key West is a brand new Key West hotel that opened spring 2016. This newly built, upscale hotel is located at the entry point of Key West, on North Roosevelt Boulevard. We’re located just a short drive or shuttle ride to Key West's top attractions such as Duval Street, Mallory Square, Key West Butterfly and Nature Conservatory, and the Ernest Hemingway Home and Museum. The hotel is within driving distance to Old Town, the center of the action, where Key West’s major points of interests, best restaurants, bars, nightlife, and shopping reside. Our hotel boasts 141 brand new, spacious guestrooms. Other onsite amenities include lobby restaurant and bar, poolside cabanas and pool bar, 24-hour Pavilion Pantry convenience mart and Concierge desk. We offer an abundance of complimentary amenities including 24-hour business center, fitness center and WiFi. For a fee, the hotel also features a round trip downtown shuttle, so that guests may experience the best of Key West without renting a car. Whether visiting for leisure or business travel, the all new Hilton Garden Inn Key West is the ideal Key West hotel to enjoy the history, sunsets, seascapes and nightlife of the area.
Daily Resort Charge will be added to the room rate and includes: Guest internet access; shuttle service to airport and downtown; access to Sunset Watersport Beach Club; parking; 2 bottles of water daily; local, toll free and credit card calls(no access fees). Florida Keys and Key West Lodging Association's "Property of the Year" offers a heated zero-entry pool with an unbeatable location to experience Key West and the Florida Keys. Surrounded by the tropical beauty, charm and colorful character of Key West, business travelers and vacationers alike will appreciate this hotel's 216 guest rooms that feature island-style decor, all the comforts of home and all the conveniences of a full-service resort hotel.
Overall 8.2 Excellent
Based on 1,900 reviews
All reviews
- All reviews
- Families
- Couples
Okay
4.2
Pros: The setting
Excellent
8.0
Pros: Staff were excellent!
Poor
1.0
Pros: City -Key West
Excellent
9.6
Pros: Staff was very professional and accommodating . Cost was higher end but they have a city and airport shuttle making car rental and parking unnecessary- it offset the higher room rate. Pool is clean, rooms clean. Dining fee was reasonable for the area.
Excellent
10.0
Pros: Check in was easy
Excellent
10.0
Pros: Very accommodating
Okay
5.0
Pros: The shuttle
Good
7.0
Pros: Staff
Excellent
10.0
Pros: I tell you the staff there was awesome and willing to help with anything you asked!! They made us feel at home and welcomed and we had the best time there!!! That's me so much to all of you there!!!
Excellent
9.0
Pros: Great customer service, good location. Shuttle bus service was very convenient.
Excellent
8.0
Pros: the location was good. liked the pool a lot! the hotel is pretty when you first walk in.
Good
7.0
Pros: The shuttle to and from the downtown area ran regularly and was very convenient
Details
Reviews
Overall 8.2 Excellent
Based on 1,900 reviews
Location
8.7
Service
8.6
Pool
7.8
Value
7.0
WiFi
6.8
Breakfast
6.2
Room
6.1
Comfort
5.2
Wellness
3.9
Location
8.7
Service
8.5
Pool
7.9
Value
7.4
Breakfast
6.5
Room
5.9
Wellness
4.1
Location
8.7
Service
8.3
Pool
7.3
Value
6.8
Breakfast
5.7
Comfort
5.1
Room
4.7
4.2 Okay
Pros: The setting
Cons: The office staff were totally incompetent. Three out of four nights there was no hot water. They messed up my bill - I paid for 3 rooms instead of 2 and I am battling to get my money back. They load your credit card as soon as you get there and hold your money. I am a silver tier Hilton honours member and have never had such bad service before. I’m wondering if it is because I booked through booking.com and not Hilton Honours direct? In any event I would not recommend the Doubletree in Key West. The hotel is tired and over priced.
8.0 Excellent
Pros: Staff were excellent!
Cons:
1.0 Poor
Pros: City -Key West
Cons: Our room was sucks, smells like mold in it, when u r taking a shower water is leaking in the floor and going all the way to the room somehow , under the door in the bathroom. At the check out person did not ask how was our stay, which is strange. And it is the Hilton chain hotel. I will give 0 if I could. Worse experience
9.6 Excellent
Pros: Staff was very professional and accommodating . Cost was higher end but they have a city and airport shuttle making car rental and parking unnecessary- it offset the higher room rate. Pool is clean, rooms clean. Dining fee was reasonable for the area.
Cons: Airport shuttle ends at 11pm, I arrived 11:05 and had to taxi, even though I’d called up warn of late arrival. I did booking . Com and they tried to charge resort fee on top of room, which was part of booking quote- I had to show proof from booking. Com to not be double charged. Janessa was very polite and professional throughout the discrepancy. I definitely recommend this property.
10.0 Excellent
Pros: Check in was easy
Cons:
10.0 Excellent
Pros: Very accommodating
Cons:
5.0 Okay
Pros: The shuttle
Cons: NO SMOKING needs to be enforced!
7.0 Good
Pros: Staff
Cons: Location too far from Key West
10.0 Excellent
Pros: I tell you the staff there was awesome and willing to help with anything you asked!! They made us feel at home and welcomed and we had the best time there!!! That's me so much to all of you there!!!
Cons: Bigger bathtub
9.0 Excellent
Pros: Great customer service, good location. Shuttle bus service was very convenient.
Cons:
8.0 Excellent
Pros: the location was good. liked the pool a lot! the hotel is pretty when you first walk in.
Cons: very outdated hotel- not modern. food not great at all . drinks not good for key west.
7.0 Good
Pros: The shuttle to and from the downtown area ran regularly and was very convenient
Cons: The quality of the food at the restaurant was poor
Daily Resort Charge will be added to the room rate and includes: Guest internet access; shuttle service to airport and downtown; access to Sunset Watersport Beach Club; parking; 2 bottles of water daily; local, toll free and credit card calls(no access fees). Florida Keys and Key West Lodging Association's "Property of the Year" offers a heated zero-entry pool with an unbeatable location to experience Key West and the Florida Keys. Surrounded by the tropical beauty, charm and colorful character of Key West, business travelers and vacationers alike will appreciate this hotel's 216 guest rooms that feature island-style decor, all the comforts of home and all the conveniences of a full-service resort hotel.
Located in Key West (New Town), 24 North Hotel Key West is within a 10-minute drive of Key West Harbour and Key West Butterfly and Nature Conservatory. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
Overall 8.2 Excellent
Based on 1,265 reviews
All reviews
- All reviews
- Families
- Couples
Poor
1.0
Pros: The pool was awesome. Room was newly renovated and clean
Good
6.0
Pros: there was nothing to like about this hotel
Okay
4.0
Pros: Shuttle service
Excellent
10.0
Pros: Beautiful rooms, great views! Very clean! Hotel pool, gym, and bars all top notch! Shuttle to Duval Street is so convenient!
Good
6.3
Pros: Overall the hotel is clean and nice decor. Shuttle was a great amenity.
Good
7.0
Pros: Location and amenities were good.
Excellent
8.0
Pros: Convenient.
Poor
1.0
Pros: The best part about this hotel was the food truck outside that was actually owned by the Gates Hotel next door.
Excellent
10.0
Pros: Location. Easy access to rooms. View. Pool. Food services available.
Excellent
10.0
Pros: Nice
Excellent
8.3
Pros: Nice large room.
Good
6.7
Pros: Great location and view.
Details
Reviews
Overall 8.2 Excellent
Based on 1,265 reviews
Pool
9.0
Service
8.4
WiFi
8.3
Location
8.2
Value
7.3
Room
6.9
Beach
6.1
Wellness
5.3
Breakfast
2.3
Pool
9.1
Location
8.4
Service
8.2
Value
7.7
Room
6.2
Comfort
5.8
Cleanliness
5.8
Breakfast
2.1
Pool
8.9
Service
8.2
Location
8.0
Room
6.5
Comfort
5.2
Breakfast
2.4
1.0 Poor
Pros: The pool was awesome. Room was newly renovated and clean
Cons: I booked the ocean view rooms and the view was deceiving. I paid additional amount for ocean view instead of pool view. The room doesnt have ocean view. It doesnt have balcony and there is a walkway in front of the rooms so that you cannot open the window for the view unless you dont need privacy. The road infront of the hotel is too busy and noisy and you will never appreciate standing outside and its against all your traditional ocean view hotel stay. If you are looking for location near to the ocean, this may not be the right place to stay
6.0 Good
Pros: there was nothing to like about this hotel
Cons: This hotel does not even deserves 21/2 stars.
4.0 Okay
Pros: Shuttle service
Cons: Bartender was inept
10.0 Excellent
Pros: Beautiful rooms, great views! Very clean! Hotel pool, gym, and bars all top notch! Shuttle to Duval Street is so convenient!
Cons:
6.3 Good
Pros: Overall the hotel is clean and nice decor. Shuttle was a great amenity.
Cons: Housekeeping would take wet towels out everyday but never replaced with fresh ones. Never replaced shampoo but would take 1/2 full bottles out of shower. Stayed for a week and this happened daily. Lots of trips to the front desk as the front desk didn't ever answer the phone.
7.0 Good
Pros: Location and amenities were good.
Cons: The resort fee was not mentioned in the pricing information. That was not good. $70 added to the price without notice.
8.0 Excellent
Pros: Convenient.
Cons: No
1.0 Poor
Pros: The best part about this hotel was the food truck outside that was actually owned by the Gates Hotel next door.
Cons: I’m currently staying at this hotel and I am very disappointed that this is the view from my “Premium Ocean View King” which I paid extra for. The view is completely blocked by a wall, trees, and a sign where I cannot even see the water WHATSOEVER. I brought it up to the hotel staff how deceitful it was to call this an ocean view and CHARGE for it, they responded by “waving my resort fee” which doesn’t even cover the price of the ocean view upcharge. Also, please note that this is a “motel style” hotel where the rooms are located outside. “Early check in” is also $25 on top of the $35 resort fee, again for a motel. The beds were very uncomfortable and be sure to bring your own conditioner, since this isn’t included in the room. This will be my first and last stay at this “resort”, which honestly is a Motel 6 with a facelift.
10.0 Excellent
Pros: Location. Easy access to rooms. View. Pool. Food services available.
Cons: The pillows smelled a little like down feathers that had gotten wet. All else was great!
10.0 Excellent
Pros: Nice
Cons:
8.3 Excellent
Pros: Nice large room.
Cons: Entrance from parking lot is awkward. We were supposed to have a 'pool' view. We had a view of a support column.
6.7 Good
Pros: Great location and view.
Cons: Room wasn’t very clean upon our arrival. Someone else’s hair was still all over the shower, the curtains were torn, there was trash left from a previous guest.
Located in Key West (New Town), 24 North Hotel Key West is within a 10-minute drive of Key West Harbour and Key West Butterfly and Nature Conservatory. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
NO RESORT FEES, NO PARKING FEES! Enjoy FREE high-speed Internet access at the Courtyard Key West Waterfront. This Key West hotel is located on the Gulf of Mexico in the "New Town" section of Key West. The Courtyard Key West is located within a 10 minute drive of any attraction on the island and features spacious guest rooms and suites. The 2-story, multi-bldg; campus style layout (no elevator) features a large outdoor junior olympic size heated swimming pool and nearby hot tub in the center of the complex. A Tiki Bar located adjacent to the pool, a private sunbathing beach, a 300 foot observation boardwalk, free computer workstations in the lobby, complimentary in-room refrigerators and laptop size safes, and a concierge agent to help you plan your Key West vacation are just some of our services available.
Overall 8.1 Excellent
Based on 924 reviews
All reviews
- All reviews
- Families
- Couples
Excellent
10.0
Pros: Hot tub. Nice views.
Okay
5.4
Pros: Staff kind and helpful.
Excellent
9.2
Pros: Excellent location, excellent breakfast, comfortable beds, nice pool and spa. Beautiful wooden walkway around the rear of the hotel. AC is very quiet.
Good
6.0
Mediocre
2.0
Pros: Nice and friendly staff who handled our dispute well
Excellent
10.0
Pros: The view was amazing !
Okay
5.0
Pros: The location is good, but the facility needs upgrade. The room smells like chlorine and carpet is really old.
Excellent
8.0
Okay
4.2
Good
7.5
Pros: Area, building, nice
Excellent
9.2
Pros: Perfect for a business trip! Spacious rooms with comfortable beds, convenient location on Roosevelt Boulevard, lots of available parking, great Wi-Fi, walking distance to both a strip mall with shopping as well as across the street from a top rated seafood restaurant on the water. Staff is always welcoming and friendly! There is also a nice swimming pool and tiki bar on property. I've stayed here before and it's always quiet so you can rest and relax.
Excellent
8.3
Pros: Hotelrooms, good beds Shuttle to town
Details
Reviews
Overall 8.1 Excellent
Based on 924 reviews
Pool
9.1
Location
8.8
Service
8.6
WiFi
8.3
Value
8.1
Room
6.6
Food
5.5
Breakfast
5.2
Beach
5.0
Pool
9.2
Location
8.9
Service
8.2
Vibe
5.7
Amenities
5.5
Room
5.4
Breakfast
4.8
Pool
9.1
Service
8.8
Location
8.6
Cleanliness
6.2
Room
6.1
10.0 Excellent
Pros: Hot tub. Nice views.
Cons: Old dude hit on my girlfriend lol.
5.4 Okay
Pros: Staff kind and helpful.
Cons: No easy access to the old city center. Some animals trying to enter the room. Old style hotel 80's.
9.2 Excellent
Pros: Excellent location, excellent breakfast, comfortable beds, nice pool and spa. Beautiful wooden walkway around the rear of the hotel. AC is very quiet.
Cons: Toilet had no water pressure, side parking lot looks like a construction site.
6.0 Good
Pros:
Cons: Place is a construction zone. Hallways and ty rooms smell like mold. TV does not work properly
2.0 Mediocre
Pros: Nice and friendly staff who handled our dispute well
Cons: The hotel does not offer any King rooms anymore, neither is the Spa option (within the room) available for extra booking (booking.com also needs to adjust its booking options here!). We paid for an upgrade to receive both and were disappointed. The pool was closed, due to maintenance during our stay. The fitness center was also closed due to renovation (both were key arguments to book this particular hotel). Breakfast generally is not included, although this hotel is extremely pricy. We paid more for two nights total, than for one of our transatlantic flights!!! Somewhat misleading breakfast concept. The hotel itself is not even central in Key West - you need a shuttle to get to the main tourist spots. Overall, the hotel has been modernized. However, our room had poor ventilation and thus we spend the night exposed to moldy smell. Next morning we wake up, we see the coffee machine in the room was broken. Went to the Manager and she would let us checkout earlier w/o extra fees.
10.0 Excellent
Pros: The view was amazing !
Cons:
5.0 Okay
Pros: The location is good, but the facility needs upgrade. The room smells like chlorine and carpet is really old.
Cons:
8.0 Excellent
Pros:
Cons: You could hear everyone talking through the walls and its right on the road so you could hear all the cars and trucks driving by.
4.2 Okay
Pros:
Cons: Breakfast totally overpriced. Rooms old. Shuttles did not run! Jacussi pumps did not work as well as the outdoor showers. Ice Machine beeped for hours before I had to call front desk to shut off late night.
7.5 Good
Pros: Area, building, nice
Cons: Sink and toilet to short. Bed not to comfortable.
9.2 Excellent
Pros: Perfect for a business trip! Spacious rooms with comfortable beds, convenient location on Roosevelt Boulevard, lots of available parking, great Wi-Fi, walking distance to both a strip mall with shopping as well as across the street from a top rated seafood restaurant on the water. Staff is always welcoming and friendly! There is also a nice swimming pool and tiki bar on property. I've stayed here before and it's always quiet so you can rest and relax.
Cons: It's definitely time for a renovation of the rooms and carpet! The carpet in the hallway smells something awful and I'm sure it's been cleaned many times.
8.3 Excellent
Pros: Hotelrooms, good beds Shuttle to town
Cons:
NO RESORT FEES, NO PARKING FEES! Enjoy FREE high-speed Internet access at the Courtyard Key West Waterfront. This Key West hotel is located on the Gulf of Mexico in the "New Town" section of Key West. The Courtyard Key West is located within a 10 minute drive of any attraction on the island and features spacious guest rooms and suites. The 2-story, multi-bldg; campus style layout (no elevator) features a large outdoor junior olympic size heated swimming pool and nearby hot tub in the center of the complex. A Tiki Bar located adjacent to the pool, a private sunbathing beach, a 300 foot observation boardwalk, free computer workstations in the lobby, complimentary in-room refrigerators and laptop size safes, and a concierge agent to help you plan your Key West vacation are just some of our services available.
When you stay at Ibis Bay Beach Resort in Key West, you'll be on the beach, within a 5-minute drive of Smathers Beach and Duval Street. Featured amenities include a computer station, express check-out, and complimentary newspapers in the lobby. Free self parking is available onsite.
Overall 8.0 Excellent
Based on 4,297 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
8.3
Pros: Verry colorfull , verry happy place , it was clean ! Older building but nicely painted and kept up . The staff was good and freindly .
Good
7.5
Pros: Proximity to things to do Vinny who drove the life is too short bus was knowledgeable about places to eat and see he was excellent !
Excellent
9.2
Pros: The location is perfect and the staff was amazing! We have stayed her many times and will be back on our next trip!
Excellent
8.3
Pros: Beds very comfortable and clean
Okay
5.0
Pros: No pillows horrible and lighting in room was bad the wall unit air conditioner very loud
Mediocre
3.0
Pros: the panorama and the flexibility to find this hotel. J'ai bien aimé la vue en arrière de l'hotel, l'Eau et la facilité à trouver la place.
Excellent
10.0
Pros: Waterfront with all the right amenities. Nice little beach with picnic tables, chairs & hammocks. Interesting menagerie of tortoises & parrots. Bright decor, good breakfast, a shuttle that ran downtown. Great atmosphere and, a great price.
Excellent
8.8
Pros: Loved the location. Really liked our location on the water.
Excellent
9.2
Pros: The location on the bay is beautiful. The animals on site (tortoise, parrots, birds) were fun to see. Breakfast by the water was lovely. The bus service was perfect!
Excellent
8.2
Pros: View
Mediocre
2.8
Pros: The room decor was cute.
Excellent
10.0
Pros: Very nice hotel- beautiful view on the bay!!! Very friendly and very helpful staff ! Continental breakfast is a big plus. We love the pool and and little zoo with turtles and parrots. Rooms are VERY CLEAN!! We can't wait to go back!!!
Details
Reviews
Overall 8.0 Excellent
Based on 4,297 reviews
Pool
8.9
Location
8.7
Service
8.1
Amenities
8.0
Vibe
7.4
Value
7.1
Food
6.7
Beach
6.6
WiFi
6.2
Room
5.5
Breakfast
5.3
Comfort
2.9
Wellness
2.2
Pool
9.0
Location
9.0
Amenities
8.3
Service
8.1
Value
7.3
Vibe
7.1
Beach
6.7
Breakfast
5.7
Room
5.5
Comfort
3.4
Pool
9.3
Amenities
8.3
Location
8.1
Service
7.6
Value
7.2
Food
6.9
Breakfast
5.2
Room
4.8
Comfort
3.1
Service
8.4
Breakfast
5.4
Room
4.8
Location
8.7
Service
7.9
8.3 Excellent
Pros: Verry colorfull , verry happy place , it was clean ! Older building but nicely painted and kept up . The staff was good and freindly .
Cons: I wish i would have studyd more as to room location as they do have walk out to the beach . I did not have that. One of the showers in the room did not have hot water . And the stoned crab had good food and verry nice but EXTREAMLY expensive !
7.5 Good
Pros: Proximity to things to do Vinny who drove the life is too short bus was knowledgeable about places to eat and see he was excellent !
Cons: The restaurant on the property The options were limited not enough/any Vegetable options
9.2 Excellent
Pros: The location is perfect and the staff was amazing! We have stayed her many times and will be back on our next trip!
Cons:
8.3 Excellent
Pros: Beds very comfortable and clean
Cons: Air conditioning was very noisy Room decor was a bit old and outdated Bathroom was very small and poor mirrors Paintwork was shabby Lack off wardrobe hanging space for 2 people
5.0 Okay
Pros: No pillows horrible and lighting in room was bad the wall unit air conditioner very loud
Cons: Pillows on bed very poor and the wall unit air conditioner very loud. Lightning in room poor. Parking small spaces
3.0 Mediocre
Pros: the panorama and the flexibility to find this hotel. J'ai bien aimé la vue en arrière de l'hotel, l'Eau et la facilité à trouver la place.
Cons: La porte patio est brisé, elle a été difficile a ouvrir et fermé, un grillage pour la porte serait bien, je me suis fait piqué par un moustique dans la nuit. Le bruit sans arrêt du système d'air conditionné, trop bruyant. TROP cout
10.0 Excellent
Pros: Waterfront with all the right amenities. Nice little beach with picnic tables, chairs & hammocks. Interesting menagerie of tortoises & parrots. Bright decor, good breakfast, a shuttle that ran downtown. Great atmosphere and, a great price.
Cons:
8.8 Excellent
Pros: Loved the location. Really liked our location on the water.
Cons: Liked everything
9.2 Excellent
Pros: The location on the bay is beautiful. The animals on site (tortoise, parrots, birds) were fun to see. Breakfast by the water was lovely. The bus service was perfect!
Cons: The room felt damp and the AC was noisy. The water pressure in the shower was weak.
8.2 Excellent
Pros: View
Cons: Nothing
2.8 Mediocre
Pros: The room decor was cute.
Cons: Everything. The service at the hotel restaurant was awful. Unfriendly staff that seemed to dislike their jobs. Rooms were tiny, shower was tiny. The “continental breakfast” was frozen waffles and hard boiled eggs. The food and drinks were insanely over priced. You can get a better bang for your buck anywhere else in key west. They advertise a “beach” but it is definitely not a swimming beach nor is it a pretty beach. We were very disappointed in our choice to stay at The Ibis.
10.0 Excellent
Pros: Very nice hotel- beautiful view on the bay!!! Very friendly and very helpful staff ! Continental breakfast is a big plus. We love the pool and and little zoo with turtles and parrots. Rooms are VERY CLEAN!! We can't wait to go back!!!
Cons: price was a little high because of thanksgiving
When you stay at Ibis Bay Beach Resort in Key West, you'll be on the beach, within a 5-minute drive of Smathers Beach and Duval Street. Featured amenities include a computer station, express check-out, and complimentary newspapers in the lobby. Free self parking is available onsite.
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