Boston hotels near Prudential Center
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A stay at The Lenox Hotel Boston places you in the heart of Boston, steps from Newbury Street and Boston Public Library. Featured amenities include a 24-hour business center, limo/town car service, and express check-in. Planning an event in Boston? This hotel features 3000 square feet (279 square meters) of event facilities.
Overall 9.2 Excellent
Based on 2,102 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
10.0
Pros: Small classy hotel .. Comfy beds .. My favorite hotel to stay in Boston ..
Excellent
9.7
Pros: Location was excellent. Hotel was beautiful, comfortable and very clean.
Excellent
10.0
Pros: Staff was great...got beautiful room upgrade and location is can't beat.
Excellent
10.0
Pros: The bed linens were extremely luxurious! Fantastic location. Attentive hardworking staff - especially concierge and bell.
Excellent
10.0
Pros: Breakfast was a little cold and the butter and such were skimpy, but it was tasty. The room was truly quiet and comfortable. A romantic cocoon.
Excellent
10.0
Pros: The Lenox was in the perfect location for walking to restaurants & shops. We were here for our anniversary & staff left champagne with chocolates in our room! The room had many conveniences. The bed was comfortable and turn down service was the standard.
Excellent
10.0
Pros: Old world charm and friendly staff
Excellent
10.0
Pros: We will be back every January. Staff was amazing. Room upgrade was so thoughtful. Loved it. And our price was so low because of off season. It was a nice getaway with my husband. We felt special.
Excellent
10.0
Pros: Very classy hotel. Professional, attentive staff. Room was very clean and well appointed.
Excellent
10.0
Pros: the doorman! So helpful and friendly, professional attitude. Also loved the restaurant! Every staff member was wonderful
Poor
1.0
Pros: The staff were very helpful and friendly.
Excellent
9.6
Pros: Great location, service and rooms.
Details
Reviews
Overall 9.2 Excellent
Based on 2,102 reviews
Location
9.8
Service
9.6
WiFi
9.3
Bar
8.8
Vibe
8.4
Amenities
8.0
Room
7.8
Value
7.7
Breakfast
5.3
Wellness
4.6
Service
9.7
Location
9.7
Cleanliness
8.3
Value
7.8
Room
7.6
Service
9.7
Location
9.6
Value
8.1
Room
7.5
Comfort
7.2
Location
9.8
Service
9.1
Room
7.4
Location
9.8
Service
9.6
10.0 Excellent
Pros: Small classy hotel .. Comfy beds .. My favorite hotel to stay in Boston ..
Cons:
9.7 Excellent
Pros: Location was excellent. Hotel was beautiful, comfortable and very clean.
Cons: Service in dining room was poor. The manager told me I was reading the menu incorrectly, then once I pointed it out to her, she acknowledged I was correct. Later came back to tell me that I should remember for future reference that what was printed on the menu was actually wrong and what she told me was right!
10.0 Excellent
Pros: Staff was great...got beautiful room upgrade and location is can't beat.
Cons:
10.0 Excellent
Pros: The bed linens were extremely luxurious! Fantastic location. Attentive hardworking staff - especially concierge and bell.
Cons: Even though the windows were double paned, I was able to hear drunken passersby on the street at 2am. Bathtubs are a bit outdated.
10.0 Excellent
Pros: Breakfast was a little cold and the butter and such were skimpy, but it was tasty. The room was truly quiet and comfortable. A romantic cocoon.
Cons: See above re breakfast. Room service was good generally.
10.0 Excellent
Pros: The Lenox was in the perfect location for walking to restaurants & shops. We were here for our anniversary & staff left champagne with chocolates in our room! The room had many conveniences. The bed was comfortable and turn down service was the standard.
Cons:
10.0 Excellent
Pros: Old world charm and friendly staff
Cons:
10.0 Excellent
Pros: We will be back every January. Staff was amazing. Room upgrade was so thoughtful. Loved it. And our price was so low because of off season. It was a nice getaway with my husband. We felt special.
Cons:
10.0 Excellent
Pros: Very classy hotel. Professional, attentive staff. Room was very clean and well appointed.
Cons: Our room was pretty small and it was difficult for two people to move around in it.
10.0 Excellent
Pros: the doorman! So helpful and friendly, professional attitude. Also loved the restaurant! Every staff member was wonderful
Cons: Nothing
1.0 Poor
Pros: The staff were very helpful and friendly.
Cons: Room 419 heater did not work. It was freezing and engineering told us the the temperature was 75 degrees when it felt like 35 degrees. Heater was fixed after two hours; however, the heater was so loud, like an airplane engine.
9.6 Excellent
Pros: Great location, service and rooms.
Cons:
A stay at The Lenox Hotel Boston places you in the heart of Boston, steps from Newbury Street and Boston Public Library. Featured amenities include a 24-hour business center, limo/town car service, and express check-in. Planning an event in Boston? This hotel features 3000 square feet (279 square meters) of event facilities.
With a stay at Four Seasons Hotel Boston in Boston (Downtown Boston), you'll be within a 5-minute walk of Newbury Street and Boston Public Garden. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services.
Overall 9.2 Excellent
Based on 1,028 reviews
All reviews
- All reviews
- Families
- Couples
Excellent
10.0
Pros: Perfect location, nice clean and comfortable!
Good
7.0
Pros: Nice breakfast, especially if you get a window seat. Great location. Smooth check-in and check-out. They added a bidet for us and always very quick with room service. Had unlimited complementary water and would always place extra when they do the turndown service which I appreciate. The staff were always very nice.
Excellent
8.0
Pros: Bed & pillows very comfortable! Staff very friendly! Great location!
Excellent
10.0
Pros: Loved everything about staying at the Four Seasons Boston. The service was impeccable and they really made us feel "at home." My kids especially loved the welcome wagon and cookies and milk :) The hotel was clean, warm and inviting and I would absolutely stay there again. Highly recommend!
Details
Reviews
Overall 9.2 Excellent
Based on 1,028 reviews
Cleanliness
10.0
Location
9.9
Service
9.2
Wellness
8.7
Amenities
8.4
Room
8.4
Pool
7.9
Food
7.7
Breakfast
7.5
Location
9.9
Service
8.9
Service
9.3
10.0 Excellent
Pros: Perfect location, nice clean and comfortable!
Cons:
7.0 Good
Pros: Nice breakfast, especially if you get a window seat. Great location. Smooth check-in and check-out. They added a bidet for us and always very quick with room service. Had unlimited complementary water and would always place extra when they do the turndown service which I appreciate. The staff were always very nice.
Cons: I requested a half day extension but they unfortunately didn't accommodate us even though I checked to see if they had available rooms and they did. The bed was a little uncomfortable and they had the typical duvet sandwiched in two flat sheets, which I quite dislike in American Hotels.
8.0 Excellent
Pros: Bed & pillows very comfortable! Staff very friendly! Great location!
Cons: Service at Breakfast very slow even when not busy ! The Breakfast Tea was never Hot enough ! Would have liked separate Lounge !
10.0 Excellent
Pros: Loved everything about staying at the Four Seasons Boston. The service was impeccable and they really made us feel "at home." My kids especially loved the welcome wagon and cookies and milk :) The hotel was clean, warm and inviting and I would absolutely stay there again. Highly recommend!
Cons:
With a stay at Four Seasons Hotel Boston in Boston (Downtown Boston), you'll be within a 5-minute walk of Newbury Street and Boston Public Garden. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services.
With a stay at The Eliot Hotel, you'll be centrally located in Boston, steps from Newbury Street and 6 minutes by foot from Hynes Convention Center. Featured amenities include a 24-hour business center, limo/town car service, and express check-out. Planning an event in Boston? This hotel has facilities measuring 1422 square feet (132 square meters), including a meeting room.
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Overall 9.1 Excellent
Based on 1,892 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
10.0
Pros: We love the quaintness of this historic hotel. The neighborhood was lovely, and within walking distance of everything we wanted to see in Boston. The staff were very courteous and helpful each time we exited our room. We could not have been more please
Excellent
10.0
Pros: location and Staff. Hotel employee at the desk was an outstanding host/concierge.
Excellent
10.0
Pros: The staff was personable and professional. The room was large, clean, comfortable and the bathroom was awesome!
Good
7.0
Pros: The hotel had a classy, historic feel to it, with nice furnishings and very clean.
Excellent
10.0
Pros: The personal nature of the staff
Good
6.2
Pros: Location and on site restaurant
Excellent
10.0
Pros: Love the boutique feel and fantastic staff
Excellent
10.0
Pros: Room size, location, staff
Good
7.9
Excellent
10.0
Pros: All of the staff where extremely friendly and helpful The room was spacious and the bed comfy. The ability to stream from our Netflix account was a nice touch and was useful at 4am when the jet lag kicked in.
Okay
5.0
Pros: Location, ambiance, Uni restaurant. Pleasant/helpful staff.
Excellent
9.0
Pros: Excellent location. Very helpful front desk and comfortable room. It is an old school hotel so the rooms are quite charming and the beds are beyond comfortable. Definitely going to stay there again on my next trip to Boston.
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Details
Reviews
Overall 9.1 Excellent
Based on 1,892 reviews
WiFi
9.7
Service
9.6
Location
9.5
Vibe
8.0
Room
7.5
Comfort
6.1
Bar
6.0
Breakfast
5.7
Wellness
5.5
Service
9.3
Location
9.3
Room
7.3
Comfort
6.2
Breakfast
5.7
Service
9.9
Location
9.3
Room
8.3
Comfort
6.6
Breakfast
6.1
Location
9.6
Service
9.6
Vibe
7.8
Food
7.3
Room
6.6
Location
9.6
Service
9.5
Room
6.9
10.0 Excellent
Pros: We love the quaintness of this historic hotel. The neighborhood was lovely, and within walking distance of everything we wanted to see in Boston. The staff were very courteous and helpful each time we exited our room. We could not have been more please
Cons:
10.0 Excellent
Pros: location and Staff. Hotel employee at the desk was an outstanding host/concierge.
Cons:
10.0 Excellent
Pros: The staff was personable and professional. The room was large, clean, comfortable and the bathroom was awesome!
Cons:
7.0 Good
Pros: The hotel had a classy, historic feel to it, with nice furnishings and very clean.
Cons: I was disappointed that there was no common space where you could sit and relax outside of your room. I didn't realize that this was the case before booking; I just assumed it would have a sitting area. Also small bathroom with too little counter space.
10.0 Excellent
Pros: The personal nature of the staff
Cons: I wish there were more American food options through room service
6.2 Good
Pros: Location and on site restaurant
Cons: Service and physical property
10.0 Excellent
Pros: Love the boutique feel and fantastic staff
Cons: Absolutely nothing !
10.0 Excellent
Pros: Room size, location, staff
Cons: Liked it all
7.9 Good
Pros:
Cons: they DID NOT make our 6 am wake up call which was dire to us. Very irresponsible not to wake us up as requested. Otherwise - e xcellent hotel
10.0 Excellent
Pros: All of the staff where extremely friendly and helpful The room was spacious and the bed comfy. The ability to stream from our Netflix account was a nice touch and was useful at 4am when the jet lag kicked in.
Cons: A bar would have been nice. But we didn’t miss it.
5.0 Okay
Pros: Location, ambiance, Uni restaurant. Pleasant/helpful staff.
Cons: Overpriced at $---/night.Small dark room w/dark furniture. Tiny bathroom not adjacent bedroom & w/ no tub/skinny shower. Bathroom sink clogged (someone came to repair 2X, still clogged). Door chain lock broken. Fridge door wouldn't close properly.
9.0 Excellent
Pros: Excellent location. Very helpful front desk and comfortable room. It is an old school hotel so the rooms are quite charming and the beds are beyond comfortable. Definitely going to stay there again on my next trip to Boston.
Cons: Nothing negative really.
With a stay at The Eliot Hotel, you'll be centrally located in Boston, steps from Newbury Street and 6 minutes by foot from Hynes Convention Center. Featured amenities include a 24-hour business center, limo/town car service, and express check-out. Planning an event in Boston? This hotel has facilities measuring 1422 square feet (132 square meters), including a meeting room.
Housed in the stately limestone building that was once home to the Boston Police Headquarters, Loews Boston Hotel is a premier choice among hotels near Copley Square, offering an unforgettable blend of historic charm, sophistication and authentic New England hospitality.
Overall 9.0 Excellent
Based on 2,548 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
9.0
Pros: Location - easy to get everywhere!
Good
7.5
Pros: Location
Excellent
10.0
Pros: Nice and clean place with good location.
Excellent
10.0
Pros: Nice Staff
Excellent
9.0
Pros: Comfy bed, great location, and the availability of a late check out
Excellent
10.0
Pros: Great location, great dining option and fun history being the former BPD headquarters.
Excellent
8.0
Pros: Hotel was nice, upscale but def a long way to go for 5.
Excellent
8.0
Pros: Comfortable and clean
Excellent
9.0
Pros: Amazing location Free tea and coffee Really comfy bed Good competitive price Restaurant food great quality Huge bathroom Netflix and decent TV Helpful concierge services Loads of sockets Inc USB charge points in room Sent surprise bottle if champagne on our wedding night which was a lovely touch! Thank you for making our wedding stay special! Staff were helpful, particularly Heather from the front desk
Excellent
8.0
Pros: location, price,clean, coffee macine in the lobby.
Excellent
10.0
Pros: Quiet, comfortable, great staff, beautiful room, lovely bathroom, little extra touches were nice e.g. thick bathroom mat.
Excellent
9.0
Pros: The hotel room was very very spacious, the bed was very comfortable. The parking is just around the corner and the staffs were very friendly and helpful. I would definitely stay here again if I return to Boston.
Details
Reviews
Overall 9.0 Excellent
Based on 2,548 reviews
Location
9.6
Service
9.3
Vibe
9.0
Food
8.7
Room
8.4
Comfort
7.7
WiFi
6.8
Breakfast
6.1
Wellness
4.9
Location
9.7
Service
9.2
Food
9.0
Room
8.2
Comfort
7.9
Value
6.2
Breakfast
6.0
Location
9.7
Service
9.3
Food
8.9
Room
7.8
Wellness
4.7
Location
9.6
Service
9.3
Room
7.9
Amenities
7.9
Comfort
7.5
Location
9.7
Service
9.2
Room
8.2
9.0 Excellent
Pros: Location - easy to get everywhere!
Cons: One of the headboards looked like it was damaged and I did not notice until I moved a pillow.
7.5 Good
Pros: Location
Cons: The property is a bit old, especially the rooms.
10.0 Excellent
Pros: Nice and clean place with good location.
Cons:
10.0 Excellent
Pros: Nice Staff
Cons: Price for overnight parking is expensive
9.0 Excellent
Pros: Comfy bed, great location, and the availability of a late check out
Cons: Nope
10.0 Excellent
Pros: Great location, great dining option and fun history being the former BPD headquarters.
Cons:
8.0 Excellent
Pros: Hotel was nice, upscale but def a long way to go for 5.
Cons: Bathroom shower needed some TLC cleaning.
8.0 Excellent
Pros: Comfortable and clean
Cons: Room view was poor
9.0 Excellent
Pros: Amazing location Free tea and coffee Really comfy bed Good competitive price Restaurant food great quality Huge bathroom Netflix and decent TV Helpful concierge services Loads of sockets Inc USB charge points in room Sent surprise bottle if champagne on our wedding night which was a lovely touch! Thank you for making our wedding stay special! Staff were helpful, particularly Heather from the front desk
Cons: Inward facing rooms (courtyard) are too noisy due to hotel generater On arrival we had really old and saggy mattress in our room - hotel switched it to a newer matress from a different room which was superb Overpriced water in room $8 for Fiji water
8.0 Excellent
Pros: location, price,clean, coffee macine in the lobby.
Cons: 2 elevator for a large property in a busy day you have to wait
10.0 Excellent
Pros: Quiet, comfortable, great staff, beautiful room, lovely bathroom, little extra touches were nice e.g. thick bathroom mat.
Cons: Would have likedcbreakfast included or some cheaper options for a small breakfast.
9.0 Excellent
Pros: The hotel room was very very spacious, the bed was very comfortable. The parking is just around the corner and the staffs were very friendly and helpful. I would definitely stay here again if I return to Boston.
Cons: -
Housed in the stately limestone building that was once home to the Boston Police Headquarters, Loews Boston Hotel is a premier choice among hotels near Copley Square, offering an unforgettable blend of historic charm, sophistication and authentic New England hospitality.
With a stay at Hotel Commonwealth in Boston (Fenway–Kenmore), you'll be steps from Kenmore Square and 8 minutes by foot from Fenway Park. Featured amenities include complimentary wired Internet access, a 24-hour business center, and express check-in. Planning an event in Boston? This hotel features 12500 square feet (1161 square meters) of event facilities.
Overall 8.9 Excellent
Based on 3,238 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
10.0
Pros: Staff! Great!! Clean and quiet rooms were greatly appreciated and honestly, the staff went the extra mile multiple times.,.
Excellent
10.0
Pros: The room was beautiful.
Good
7.0
Pros: All staff we interacted with were very friendly and helpful. Location is right next to the T which made transportation easy. Internet was fast and reliable. Also enjoyed the ability to stream our Hulu shows to the room TV from our smart device.
Okay
5.0
Excellent
10.0
Pros: Unique Boston hotel
Excellent
10.0
Pros: This is an absolutely beautiful hotel in an amazing part of town. It is close to downtown, with access to local transportation.
Excellent
10.0
Pros: Upon check-in they were very welcoming, they offered me a choice of snacks, a free breakfast drink & pastry for the mornings. The hotel staff opened the front doors for me. The location was just steps away from the subway.
Excellent
9.0
Pros: Location.
Excellent
9.0
Pros: Everything was wonderful! From the staff, to the rooms, to the on-site dining. Next time im in the city im deffinately staying here again!
Excellent
9.2
Pros: The hotel was located right in Kenmore Square with the T station steps away. It was nice to be able to travel anywhere in Boston without having to use our car. Room was nice. Pretty standard as far as hotel rooms go. The staff was extremely friendly and helpful. Everything was very clean. The gym was really nice with all new equipment. Both of the restaurants attached to the hotel were excellent and there is room service available 24 hrs. Having a checkout time of 12pm is also really nice. It alleviated some stress of packing and heading out.
Excellent
10.0
Pros: Friendly
Excellent
10.0
Pros: Beautiful and clean hotel!
Details
Reviews
Overall 8.9 Excellent
Based on 3,238 reviews
WiFi
9.3
Location
9.2
Service
8.7
Food
8.6
Room
8.2
Comfort
8.0
Breakfast
6.3
Value
5.3
Wellness
4.1
Location
9.4
WiFi
8.7
Food
8.6
Service
8.4
Room
8.3
Breakfast
6.4
Value
5.4
Wellness
4.4
Location
9.2
Service
8.7
Room
8.0
Breakfast
5.8
Value
4.9
Location
9.0
Service
8.6
Room
7.7
Value
5.4
Location
9.2
Service
8.5
Room
7.9
10.0 Excellent
Pros: Staff! Great!! Clean and quiet rooms were greatly appreciated and honestly, the staff went the extra mile multiple times.,.
Cons:
10.0 Excellent
Pros: The room was beautiful.
Cons: We could hear our neighbors very loudly through the walls on our last night when we had to get up very early.
7.0 Good
Pros: All staff we interacted with were very friendly and helpful. Location is right next to the T which made transportation easy. Internet was fast and reliable. Also enjoyed the ability to stream our Hulu shows to the room TV from our smart device.
Cons:
5.0 Okay
Pros:
Cons: The restaurant . . . AVOID. It was Christmas and we had reservations. Surprise! the menu was a special holiday list (very overpriced) with unappealing offers. Not the fare we had expected. We thought we'd go get room service instead but only those holiday specials were being served and the kitchen was now closed.
10.0 Excellent
Pros: Unique Boston hotel
Cons: Room was a little dark/temperature control was tough
10.0 Excellent
Pros: This is an absolutely beautiful hotel in an amazing part of town. It is close to downtown, with access to local transportation.
Cons:
10.0 Excellent
Pros: Upon check-in they were very welcoming, they offered me a choice of snacks, a free breakfast drink & pastry for the mornings. The hotel staff opened the front doors for me. The location was just steps away from the subway.
Cons: No, this hotel far exceeded my expectations in EVERY way.
9.0 Excellent
Pros: Location.
Cons: Parking charges were excessive at $58.00 per night.
9.0 Excellent
Pros: Everything was wonderful! From the staff, to the rooms, to the on-site dining. Next time im in the city im deffinately staying here again!
Cons: Beds were a little hard
9.2 Excellent
Pros: The hotel was located right in Kenmore Square with the T station steps away. It was nice to be able to travel anywhere in Boston without having to use our car. Room was nice. Pretty standard as far as hotel rooms go. The staff was extremely friendly and helpful. Everything was very clean. The gym was really nice with all new equipment. Both of the restaurants attached to the hotel were excellent and there is room service available 24 hrs. Having a checkout time of 12pm is also really nice. It alleviated some stress of packing and heading out.
Cons: Our room unfortunately had tv/internet issues daily so there was someone in our room trying to help fix it for about half the visit. The light on the makeup mirror in the bathroom didn’t work which was a little annoying for my wife. Our room didn’t have much of a view - we look out at the roof of the floor below us.
10.0 Excellent
Pros: Friendly
Cons: They forgot to restock the daily water -
10.0 Excellent
Pros: Beautiful and clean hotel!
Cons: Nothing. Everything was great.
With a stay at Hotel Commonwealth in Boston (Fenway–Kenmore), you'll be steps from Kenmore Square and 8 minutes by foot from Fenway Park. Featured amenities include complimentary wired Internet access, a 24-hour business center, and express check-in. Planning an event in Boston? This hotel features 12500 square feet (1161 square meters) of event facilities.
Nestled in one of downtown Boston's most celebrated neighborhoods, The Westin Copley Place, Boston welcomes guests with modern accommodations and signature touches in the Back Bay area near Copley Square. Our AAA Four-Diamond hotel is just steps away from fine dining destinations and upscale clothing stores in the popular Copley Place shopping mall and only moments from Boston Symphony Hall, Fenway Park and various other top attractions. When relaxing at our hotel, take time to discover our exceptional amenities, including a 24-hour WestinWORKOUT® Fitness Studio, an onsite day spa, several delicious restaurants and a welcoming lobby bar. In the evening, retreat to beautifully-appointed guest rooms and suites, featuring stylish decor, a plush Westin Heavenly® Bed and spacious bathrooms. Our hotel is also a leading wedding and conference destination with an impressive 57,493 square feet of contemporary event space. We look forward to providing you with an unforgettable stay at The Westin Copley Place, Boston.
Overall 8.8 Excellent
Based on 4,499 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Good
7.5
Excellent
8.0
Pros: Location was excellent. In addition, there were several indoor walkways to get to the Prudential Center and a variety of restaurants and shops. Since the weather was poor, it was very convenient not to have to go outside to reach these spots.
Excellent
9.2
Pros: Great location and great staff!!!
Excellent
10.0
Pros: Very convenient to shopping and dining, this is a nice part of Boston.
Excellent
10.0
Pros: Great location!
Excellent
10.0
Pros: It was immaculate! Loved it!
Excellent
8.0
Pros: Location
Excellent
10.0
Pros: Great room and view. Plenty of room and nicely set up.
Excellent
9.0
Pros: Location
Excellent
10.0
Pros: I really enjoyed the location of the Westin. Staff were friendly and super helpful. The room was amazing. Views from our room was spectacular.
Excellent
8.8
Pros: The room size and view of corner was excellent. The location is great. Amenities in room are good. However, the check-in was not smooth as we could not get earlier check-in at 12 noon, considering it was mid-week during non-holiday season. I also Marriot Bonvoy member. Then the FO promised to call once the room is ready, she never did. So we check-in at 3pm as normal. The room etc are excellent. But staffs are not friendly. Not rude either though.
Excellent
10.0
Pros: The room was modern, chic and very comfortable. The lobby was super comfortable with a fireplace and tons of seating to relax. Great location close walk to everything
Details
Reviews
Overall 8.8 Excellent
Based on 4,499 reviews
Location
9.5
Wellness
9.1
Room
8.7
Comfort
8.5
Service
7.8
Breakfast
6.3
WiFi
5.9
Value
4.4
Location
9.6
Wellness
9.2
Comfort
8.9
Room
8.4
Service
8.0
Breakfast
6.6
WiFi
4.6
Value
4.5
Location
9.4
Comfort
8.8
Room
8.7
Service
7.8
Breakfast
6.4
Value
4.7
Location
9.5
Comfort
8.4
Room
8.1
Service
7.8
Food
6.5
Breakfast
5.9
Value
3.9
Location
9.6
Room
8.3
Vibe
8.3
Service
8.0
7.5 Good
Pros:
Cons: Paying for wifi? That’s a veryold-fashioned concept...
8.0 Excellent
Pros: Location was excellent. In addition, there were several indoor walkways to get to the Prudential Center and a variety of restaurants and shops. Since the weather was poor, it was very convenient not to have to go outside to reach these spots.
Cons: I thought I booked directly with the hotel, using the phone number listed on the home page. In reality, it was a third party. The confirmation number I was given was not in the computer at the hotel, and the last name on the reservation was incorrectly recorded. It took over 20 minutes to straighten out the error. Overall, I feel it is false advertising to identify as the hotel, when it reality it is a booking site.
9.2 Excellent
Pros: Great location and great staff!!!
Cons:
10.0 Excellent
Pros: Very convenient to shopping and dining, this is a nice part of Boston.
Cons: I explored the vicinity and was unable to obtain a late night coffee, I suppose I could have ordered room service.
10.0 Excellent
Pros: Great location!
Cons: Huntington Restaurant needs more variety. Turkey Burgers, veggie soups vs only cream based soup or chowder
10.0 Excellent
Pros: It was immaculate! Loved it!
Cons: No
8.0 Excellent
Pros: Location
Cons: Room wasn’t completely cleaned, stuff left in fridge, tea not refilled.
10.0 Excellent
Pros: Great room and view. Plenty of room and nicely set up.
Cons:
9.0 Excellent
Pros: Location
Cons: No hot tub
10.0 Excellent
Pros: I really enjoyed the location of the Westin. Staff were friendly and super helpful. The room was amazing. Views from our room was spectacular.
Cons:
8.8 Excellent
Pros: The room size and view of corner was excellent. The location is great. Amenities in room are good. However, the check-in was not smooth as we could not get earlier check-in at 12 noon, considering it was mid-week during non-holiday season. I also Marriot Bonvoy member. Then the FO promised to call once the room is ready, she never did. So we check-in at 3pm as normal. The room etc are excellent. But staffs are not friendly. Not rude either though.
Cons: Staffs are not friendly. Concierge never greet. The check-in was not good experience.
10.0 Excellent
Pros: The room was modern, chic and very comfortable. The lobby was super comfortable with a fireplace and tons of seating to relax. Great location close walk to everything
Cons: One restaurant on property seemed to be below standards of the overall hotel experience
Nestled in one of downtown Boston's most celebrated neighborhoods, The Westin Copley Place, Boston welcomes guests with modern accommodations and signature touches in the Back Bay area near Copley Square. Our AAA Four-Diamond hotel is just steps away from fine dining destinations and upscale clothing stores in the popular Copley Place shopping mall and only moments from Boston Symphony Hall, Fenway Park and various other top attractions. When relaxing at our hotel, take time to discover our exceptional amenities, including a 24-hour WestinWORKOUT® Fitness Studio, an onsite day spa, several delicious restaurants and a welcoming lobby bar. In the evening, retreat to beautifully-appointed guest rooms and suites, featuring stylish decor, a plush Westin Heavenly® Bed and spacious bathrooms. Our hotel is also a leading wedding and conference destination with an impressive 57,493 square feet of contemporary event space. We look forward to providing you with an unforgettable stay at The Westin Copley Place, Boston.
Fairmont Copley Plaza is a luxury downtown Boston landmark hotel, centrally located in historic Back Bay. It sits steps away from Boston Public Library, Newbury Street, and the Freedom Trail and is only 15 minutes away from Boston Logan International Airport and is a 2 minute walk away from 2 subways. It's the perfect hotel for exploring Boston or to orchestrate your next meeting or event. Fully appointed for today's demanding business pace, the hotel offers impeccable service and first class facilities.
Overall 8.7 Excellent
Based on 6,376 reviews
All reviews
- All reviews
- Business
- Families
- Couples
- Solo
Excellent
10.0
Pros: It's a pretty hotel with wonderful staff
Okay
4.0
Pros: I've had many fantastic experiences at the Fairmont. The staff is very nice and the amenities and location are good
Good
6.0
Pros: Nice restaurant, though didn't open until 7am for breakfast. The hotel dog was a nice touch!
Excellent
9.6
Pros: Location
Excellent
10.0
Pros: Had an amazing weekend. Everyone was friendly- loved the restaurant/ bar
Okay
5.0
Pros: Excellent location, and it has a nice gym, once you found it.
Excellent
9.0
Pros: Beautiful bathroom, spacious bedroom, quiet.
Good
7.0
Pros: the location was great. very pretty lobby and bar
Excellent
8.3
Pros: Good location
Okay
5.0
Pros: location
Excellent
8.0
Pros: Very well maintained, staff is great, rooms are always feresh and well maintained
Excellent
9.7
Pros: Gold floor is worth the rent extra price.
Details
Reviews
Overall 8.7 Excellent
Based on 6,376 reviews
Location
9.6
Bar
9.0
Service
8.8
Vibe
8.3
Breakfast
7.8
Food
7.8
Amenities
7.5
Room
6.8
WiFi
5.7
Comfort
5.4
Pool
0.4
Bar
9.1
Location
9.1
Service
8.9
Breakfast
7.2
Room
6.5
Comfort
4.7
WiFi
4.3
Location
9.9
Bar
9.1
Service
8.9
Vibe
8.0
Breakfast
7.7
Room
6.6
WiFi
4.1
Location
9.3
Vibe
8.7
Service
8.6
Breakfast
8.0
Room
7.1
Comfort
5.3
WiFi
4.3
Location
9.6
Service
8.7
Breakfast
8.0
Food
7.6
Room
6.5
Comfort
5.1
10.0 Excellent
Pros: It's a pretty hotel with wonderful staff
Cons:
4.0 Okay
Pros: I've had many fantastic experiences at the Fairmont. The staff is very nice and the amenities and location are good
Cons: This was not one of my better experiences at the hotel. The room we were first checked into was missing privacy curtains. We were told this would be fixed. When we got back to our room at 1 AM it still was not resolved and we had to switch rooms.
6.0 Good
Pros: Nice restaurant, though didn't open until 7am for breakfast. The hotel dog was a nice touch!
Cons: It is a bit of a tired old hotel without many facilities.
9.6 Excellent
Pros: Location
Cons: Staff member in bar very discourteous
10.0 Excellent
Pros: Had an amazing weekend. Everyone was friendly- loved the restaurant/ bar
Cons: Everything was lovely
5.0 Okay
Pros: Excellent location, and it has a nice gym, once you found it.
Cons: The hotel is a little tired; the room was freezing. It was not worth the premium over comparable hotels with similar locations.
9.0 Excellent
Pros: Beautiful bathroom, spacious bedroom, quiet.
Cons: Workout facilities just ok—not like larger hotels.
7.0 Good
Pros: the location was great. very pretty lobby and bar
Cons: the room was small. the hallways upstairs were a little creepy.
8.3 Excellent
Pros: Good location
Cons:
5.0 Okay
Pros: location
Cons: The hotel was ok but the information on the advertisement was misleading. We paid for a certain room and when we got there they said that was not available and admitted that the picture in the ad was not accurate. We were finally given the room we wanted
8.0 Excellent
Pros: Very well maintained, staff is great, rooms are always feresh and well maintained
Cons: Not necessarily the hotel but for the price we paid the room was small and tight
9.7 Excellent
Pros: Gold floor is worth the rent extra price.
Cons: Room service/housekeeping left dirty trays in the corridors.
Fairmont Copley Plaza is a luxury downtown Boston landmark hotel, centrally located in historic Back Bay. It sits steps away from Boston Public Library, Newbury Street, and the Freedom Trail and is only 15 minutes away from Boston Logan International Airport and is a 2 minute walk away from 2 subways. It's the perfect hotel for exploring Boston or to orchestrate your next meeting or event. Fully appointed for today's demanding business pace, the hotel offers impeccable service and first class facilities.
Located in Boston (South End), The Revolution Hotel is within a 10-minute walk of Hancock Conference Center and Copley Square. Featured amenities include a 24-hour business center, a 24-hour front desk, and luggage storage.
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Overall 8.7 Excellent
Based on 1,002 reviews
All reviews
- All reviews
Excellent
9.2
Pros: The suite is shockingly tiny BUT has everything one needs and is VERY comfortable. I will stay here every time I’m in Boston.
Excellent
10.0
Pros: I had a really a nice Stay there, thank you very much!!
Excellent
10.0
Pros: The atmosphere of the hotel was great and the hotel staff was very prompt and friendly. Beds, showers, towels and things were clean. The hotel is also in a great location!
Excellent
10.0
Pros: Great!
Excellent
9.0
Pros: Everything was preety good
Excellent
9.0
Pros: The queen bed is so comfortable. And staffs are super friendly
Excellent
10.0
Pros: The layout of the room
Details
Reviews
Overall 8.7 Excellent
Based on 1,002 reviews
Cleanliness
9.1
Comfort
8.7
Location
9.0
Services
8.6
Staff
9.2
Value for money
8.0
9.2 Excellent
Pros: The suite is shockingly tiny BUT has everything one needs and is VERY comfortable. I will stay here every time I’m in Boston.
Cons: We liked everything about this place.
10.0 Excellent
Pros: I had a really a nice Stay there, thank you very much!!
Cons:
10.0 Excellent
Pros: The atmosphere of the hotel was great and the hotel staff was very prompt and friendly. Beds, showers, towels and things were clean. The hotel is also in a great location!
Cons:
10.0 Excellent
Pros: Great!
Cons: Bed is high, with low upper space for head.
9.0 Excellent
Pros: Everything was preety good
Cons: No parking at the hotel and expensive to put it in the garage or valet, luckily we got some street parking which is free on Sunday and overnight
9.0 Excellent
Pros: The queen bed is so comfortable. And staffs are super friendly
Cons: The sound isolation is not very well. A bit difficult to access the bed.
10.0 Excellent
Pros: The layout of the room
Cons: if they can provide water on every floor
Located in Boston (South End), The Revolution Hotel is within a 10-minute walk of Hancock Conference Center and Copley Square. Featured amenities include a 24-hour business center, a 24-hour front desk, and luggage storage.
Perfectly placed in Back Bay, Boston Marriott Copley Place offers stylish comfort amid celebrated attractions. Embrace effortless relaxation in our sophisticated hotel accommodations with modern essentials, signature amenities, ergonomic workspace and scenic city views. Indulge in delectable American fare and creative cocktails at our inviting restaurant and sports bar. Explore the area's most compelling attractions, including Copley Square, Fenway Park, Symphony Hall and the Prudential Center. Discover designer boutiques, fashion chains, art galleries and patio cafés in Black Bay. Plan unforgettable meetings, weddings and social affairs in 70,000 square feet of versatile event space, enhanced by expert planners, custom catering professionals and the largest ballroom in New England. After a memorable day, refresh in the sparkling waters of our indoor pool or energize your body in our fitness center. Designed for today's traveler, our Boston hotel is a stylish haven in a vibrant downtown landscape.
Overall 8.6 Excellent
Based on 4,807 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
10.0
Pros: Perfect location for shopping, eating and walking around.
Excellent
10.0
Pros: Location
Okay
4.0
Pros: The staff was friendly and the location was excellent. Being attached to the Copley mall was perfect and everything was within walking distance.
Okay
5.0
Excellent
10.0
Pros: Fast check in
Excellent
9.1
Pros: Close to events and great value for the price paid
Good
6.0
Pros: location, convenience, hot tub
Good
7.0
Good
7.5
Pros: Location
Excellent
10.0
Excellent
9.0
Pros: Easy enter bellhop was super nice- all staff I encountered were nice.
Excellent
10.0
Pros: The location was fantastic Prudential shops and other various stores are very close Food was great
Details
Reviews
Overall 8.6 Excellent
Based on 4,807 reviews
Wellness
9.5
Location
9.4
Pool
8.2
Service
7.9
Room
7.1
Breakfast
6.5
Vibe
6.0
WiFi
5.2
Value
4.9
Wellness
9.5
Location
9.4
Pool
8.0
Service
7.7
Breakfast
6.9
Room
6.4
Vibe
5.6
Comfort
5.1
Value
4.8
WiFi
4.4
Wellness
9.5
Location
9.3
Service
7.8
Room
7.3
Breakfast
6.5
Comfort
5.8
Vibe
5.0
Value
4.8
WiFi
3.4
Location
9.6
Service
7.8
Room
6.6
Amenities
6.1
Value
5.1
Vibe
4.6
WiFi
3.5
Location
9.4
Service
7.3
Room
6.5
Vibe
5.5
Comfort
5.4
Value
5.0
10.0 Excellent
Pros: Perfect location for shopping, eating and walking around.
Cons: N/A
10.0 Excellent
Pros: Location
Cons: I feel the amount of money for parking is outrageous.
4.0 Okay
Pros: The staff was friendly and the location was excellent. Being attached to the Copley mall was perfect and everything was within walking distance.
Cons: The pool was full of bandaids, hair balls. My children were not able to swim because the pool was gross. The pool water was milky white. Room service was terrible. Moldy berries, rotten cream cheese frosting, rotten coffee Creamers. Not good at all.
5.0 Okay
Pros:
Cons: The hotel is terribly overpriced for the value offered.
10.0 Excellent
Pros: Fast check in
Cons: No
9.1 Excellent
Pros: Close to events and great value for the price paid
Cons: Providing information about hotel amenities and outside events from hotel
6.0 Good
Pros: location, convenience, hot tub
Cons: having to pay $13 for in room wifi.....i thought it was 2019???
7.0 Good
Pros:
Cons: It said breakfast included but did not mention surcharges of 26 per person
7.5 Good
Pros: Location
Cons: Cleaning can be improved
10.0 Excellent
Pros:
Cons: The location
9.0 Excellent
Pros: Easy enter bellhop was super nice- all staff I encountered were nice.
Cons: Parking in Boston is higher than NYC Chicago LA anywhere I've ever been in the USA- they should really lower their valet parking especially since a garage is connected they should be reasonable.
10.0 Excellent
Pros: The location was fantastic Prudential shops and other various stores are very close Food was great
Cons: The elevator buttons
Perfectly placed in Back Bay, Boston Marriott Copley Place offers stylish comfort amid celebrated attractions. Embrace effortless relaxation in our sophisticated hotel accommodations with modern essentials, signature amenities, ergonomic workspace and scenic city views. Indulge in delectable American fare and creative cocktails at our inviting restaurant and sports bar. Explore the area's most compelling attractions, including Copley Square, Fenway Park, Symphony Hall and the Prudential Center. Discover designer boutiques, fashion chains, art galleries and patio cafés in Black Bay. Plan unforgettable meetings, weddings and social affairs in 70,000 square feet of versatile event space, enhanced by expert planners, custom catering professionals and the largest ballroom in New England. After a memorable day, refresh in the sparkling waters of our indoor pool or energize your body in our fitness center. Designed for today's traveler, our Boston hotel is a stylish haven in a vibrant downtown landscape.
With a stay at The Colonnade Hotel Back Bay, you'll be centrally located in Boston, just a 4-minute walk from Copley Place and 6 minutes by foot from Boston Symphony Hall. Featured amenities include complimentary wired Internet access, a 24-hour business center, and limo/town car service. Planning an event in Boston? This hotel has facilities measuring 13000 square feet (1208 square meters), including conference space. Self parking (subject to charges) is available onsite.
Overall 8.4 Excellent
Based on 3,711 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
10.0
Pros: Love this hotel
Excellent
10.0
Pros: Well located, clean, good price
Mediocre
3.0
Pros: The room was saturated with a chemical air freshener but other wise clean. Most (not all) of the staff was capable and helpful. All other features were poor; certainly not worth the booking price.
Excellent
10.0
Pros: Clean and modern room with a beautiful rooftop pool. Someone ordered drinks on our room tab. When pointed out, the hotel immediately credited the drinks back.
Good
7.0
Pros: Interesting modern design. proximity to symphony hall.
Excellent
10.0
Pros: Had an incident with noise from some refurbishment work being done. The front desk quickly found us a new room. Also surprised us with a fruit and cheese platter to apologize for the inconvenience.
Excellent
8.0
Pros: The welcoming staff from the Bellman to the front desk employees were just wonderful. The rooms here are BIG and bright and well laid out with everything you might need. There is a Nespresso? coffee maker. Floor to ceiling windows makes it very bright.
Excellent
8.0
Excellent
8.0
Pros: Great hotel experience. They have been renovating for awhile but the staff continues to provide great service in the midst of all of that. We return every two to three months and thus far all experiences have been fine and accommodating!
Excellent
10.0
Pros: Front desk staff was very welcoming. Hotel employee was great. Location was perfect, directing across from the Prudential Center. Close to everything. Room was clean and spacious. Complimentary continental breakfast, coffee, tea, juice, yogurt,
Excellent
10.0
Pros: The staff at the hotel were the friendliest people we met in Boston. They were very happy to answer all of our questions on Boston as this was the first Time we have visited Boston.
Okay
4.0
Pros: Location
Details
Reviews
Overall 8.4 Excellent
Based on 3,711 reviews
Location
9.6
Service
8.7
WiFi
7.7
Room
7.5
Pool
6.7
Bar
4.7
Food
4.5
Breakfast
4.5
Location
9.5
Service
8.5
Room
7.1
Pool
6.9
Value
5.2
Breakfast
4.8
Bar
4.4
Food
4.3
Location
9.6
Service
8.5
Room
7.9
Pool
6.3
Bar
4.6
Food
3.9
Location
9.7
Service
8.6
Room
7.3
Pool
6.7
Comfort
6.3
Vibe
6.3
Value
5.5
Amenities
5.5
Food
4.1
Breakfast
3.9
Location
9.5
Service
8.9
Room
6.9
Vibe
6.1
Value
5.2
Amenities
5.2
Food
4.7
10.0 Excellent
Pros: Love this hotel
Cons:
10.0 Excellent
Pros: Well located, clean, good price
Cons: Big windows but nothing to see, just neighbors windows
3.0 Mediocre
Pros: The room was saturated with a chemical air freshener but other wise clean. Most (not all) of the staff was capable and helpful. All other features were poor; certainly not worth the booking price.
Cons: Way too expensive for quality; chose because of location. On my way to a meeting, I intended to drop car with valet and have bags brought in. Was NEVER mentioned the hotel was UNDER CONSTRUCTION: NO valet, NO restaurant, NO bar, and "tired" overall.
10.0 Excellent
Pros: Clean and modern room with a beautiful rooftop pool. Someone ordered drinks on our room tab. When pointed out, the hotel immediately credited the drinks back.
Cons:
7.0 Good
Pros: Interesting modern design. proximity to symphony hall.
Cons: Too much money. No restaurant
10.0 Excellent
Pros: Had an incident with noise from some refurbishment work being done. The front desk quickly found us a new room. Also surprised us with a fruit and cheese platter to apologize for the inconvenience.
Cons: Wondered about a restaurant. Didn't see one but also in the heart of Boston didn't miss it.
8.0 Excellent
Pros: The welcoming staff from the Bellman to the front desk employees were just wonderful. The rooms here are BIG and bright and well laid out with everything you might need. There is a Nespresso? coffee maker. Floor to ceiling windows makes it very bright.
Cons: I do not like all the plastic. Plastic cups wrapped in plastic, Paper cups for coffee with plastic lids. Would much prefer china cups and glass glasses. I didn't like the pillow cases. They were actually pillow shams with the hotel logo.
8.0 Excellent
Pros:
Cons: We ordered vegetarian food (room service). They gave us a totally different dish that had meat in it.
8.0 Excellent
Pros: Great hotel experience. They have been renovating for awhile but the staff continues to provide great service in the midst of all of that. We return every two to three months and thus far all experiences have been fine and accommodating!
Cons:
10.0 Excellent
Pros: Front desk staff was very welcoming. Hotel employee was great. Location was perfect, directing across from the Prudential Center. Close to everything. Room was clean and spacious. Complimentary continental breakfast, coffee, tea, juice, yogurt,
Cons:
10.0 Excellent
Pros: The staff at the hotel were the friendliest people we met in Boston. They were very happy to answer all of our questions on Boston as this was the first Time we have visited Boston.
Cons: NA
4.0 Okay
Pros: Location
Cons: The bathroom was not clean, the furniture throughout was damaged and cheap and subpar.
With a stay at The Colonnade Hotel Back Bay, you'll be centrally located in Boston, just a 4-minute walk from Copley Place and 6 minutes by foot from Boston Symphony Hall. Featured amenities include complimentary wired Internet access, a 24-hour business center, and limo/town car service. Planning an event in Boston? This hotel has facilities measuring 13000 square feet (1208 square meters), including conference space. Self parking (subject to charges) is available onsite.
With a stay at Charlesmark Hotel in Boston (Back Bay), you'll be steps from Boston Public Library and Boston Marathon Finish Line. Featured amenities include a business center, express check-in, and express check-out. Self parking (subject to charges) is available onsite.
Overall 8.4 Excellent
Based on 1,331 reviews
All reviews
- All reviews
- Couples
- Solo
- Business
- Families
Excellent
10.0
Pros: Room and location
Excellent
8.8
Excellent
10.0
Pros: Size and quietness
Excellent
10.0
Pros: The hotel staff was very attentive, welcoming, and did everything they could to make our visit a pleasant one. Wonderful location. Adjacent restaurant was very good. Enjoyed seating outside and people watching.
Excellent
10.0
Pros: Clean and easy to get to from the conference center. And I am glad they had breakfast. The staff was friendly.
Okay
5.8
Pros: Gaff for the most part nice. The hotel room was clean.ok for continental bteakfast
Excellent
9.0
Pros: Location near meeting I was attending and near great shopping options and post office. Friendly and helpful staff. Comfortable bed. Remarkably quiet room considering busy street and nearby restaurant/bar traffic.
Excellent
8.0
Pros: Excellent location across the road from the Boston Public Library, convenient to both public transport and the Back Bay airport shuttle (which is free into Boston, and only US$3 back to the airport). My room was a good size - larger than a colleague's room in a much more expensive hotel nearby. Two separate staff dealt professionally with a minor credit card issue that I was able to resolve the morning after I checked in. The bathroom was a very generous size and absolutely spotless. Breakfast was free - virtually unheard of in the corporate hotels in the area.
Excellent
8.0
Pros: Staff very welcoming and ready to help
Excellent
9.0
Pros: Location is excellent, staff is courteous and helpful, and facilities are great. The breakfast choices are good and the atmosphere is welcoming. we are repeat visitors and look forward to staying here again.
Excellent
9.0
Pros: The location was great! Everything was very easy to get to. The staff was very friendly and helpful.
Mediocre
3.0
Pros: Nothing special
Details
Reviews
Overall 8.4 Excellent
Based on 1,331 reviews
Location
9.5
Service
8.7
Bar
8.5
Room
6.0
WiFi
5.1
Breakfast
3.6
Wellness
3.6
Comfort
3.0
Location
9.6
Cleanliness
9.1
Bar
8.8
Service
8.6
Value
7.5
Room
6.5
Breakfast
3.8
Comfort
2.7
Location
9.1
Service
9.0
Value
6.8
Room
5.7
Breakfast
3.5
Comfort
3.2
Location
9.6
Cleanliness
9.0
Service
8.4
Room
5.8
Comfort
3.2
Breakfast
3.1
Location
9.4
Cleanliness
9.0
Service
8.7
Room
5.3
Breakfast
3.7
Comfort
3.1
10.0 Excellent
Pros: Room and location
Cons: No
8.8 Excellent
Pros:
Cons: Great value just know the rooms are very small.
10.0 Excellent
Pros: Size and quietness
Cons:
10.0 Excellent
Pros: The hotel staff was very attentive, welcoming, and did everything they could to make our visit a pleasant one. Wonderful location. Adjacent restaurant was very good. Enjoyed seating outside and people watching.
Cons: Whenever the air conditioner was on (and since there was a heat wave, it was always on), the vent blew directly on the bed. This design flaw caused the cold air to blow directly at the bed all night long.
10.0 Excellent
Pros: Clean and easy to get to from the conference center. And I am glad they had breakfast. The staff was friendly.
Cons: No
5.8 Okay
Pros: Gaff for the most part nice. The hotel room was clean.ok for continental bteakfast
Cons: I requested wake-up call never got it. I missed my train back to N.Y. the cost of missing train $30. I also could not 2nd night. A machine was running all night.
9.0 Excellent
Pros: Location near meeting I was attending and near great shopping options and post office. Friendly and helpful staff. Comfortable bed. Remarkably quiet room considering busy street and nearby restaurant/bar traffic.
Cons: Would have appreciated healthier options for breakfast (i.e. yogurt, hard boiled egg). Also would have appreciated availability of (decaf) coffee and/or tea during late afternoon/evening hours (not necessarily in room)
8.0 Excellent
Pros: Excellent location across the road from the Boston Public Library, convenient to both public transport and the Back Bay airport shuttle (which is free into Boston, and only US$3 back to the airport). My room was a good size - larger than a colleague's room in a much more expensive hotel nearby. Two separate staff dealt professionally with a minor credit card issue that I was able to resolve the morning after I checked in. The bathroom was a very generous size and absolutely spotless. Breakfast was free - virtually unheard of in the corporate hotels in the area.
Cons: While free (and it's therefore hard to quibble), breakfast was very basic; the receptionist also said it was only available from 7:00 am. Since I had meetings at 7:00 am on two of my four mornings at the hotel, I wasn't able to take advantage for half of my stay. There was a strong and slightly offputting smell of cooking food (I think; or similar) in my room on my first night; fortunately it faded.
8.0 Excellent
Pros: Staff very welcoming and ready to help
Cons: Window facing a wall. Room too small, hardly any place for the suitcase to open
9.0 Excellent
Pros: Location is excellent, staff is courteous and helpful, and facilities are great. The breakfast choices are good and the atmosphere is welcoming. we are repeat visitors and look forward to staying here again.
Cons:
9.0 Excellent
Pros: The location was great! Everything was very easy to get to. The staff was very friendly and helpful.
Cons: The rooms and the bed were very small.
3.0 Mediocre
Pros: Nothing special
Cons: Staff rude
With a stay at Charlesmark Hotel in Boston (Back Bay), you'll be steps from Boston Public Library and Boston Marathon Finish Line. Featured amenities include a business center, express check-in, and express check-out. Self parking (subject to charges) is available onsite.
All of the elements blend perfectly at Sheraton Boston Hotel, greeting you with upscale accommodations, outstanding service and an incredible location in downtown Boston. Nestled in the historic Back Bay neighborhood and directly connected to the Prudential Center and the Hynes Convention Center, we provide a modern backdrop for work and play. Experience iconic Boston attractions like Fenway Park or stroll along Newbury Street, home to premier shopping and dining. Our hotel rooms and suites feature inviting details like Sheraton Sleep Experience Beds and sweeping views of Back Bay and the Charles River. Jump-start your day in Boston with a quick bite at Market, or gather with friends over cocktails at SideBar, our hotel's lobby bar. Wellness enthusiasts will love our 5,000-square-foot spa and 24-hour fitness center, including a heated indoor pool with a retractable roof - perfect for enjoying the downtown Boston sunshine in the warmer months. Choose Sheraton Boston Hotel.
Overall 8.3 Excellent
Based on 7,301 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
10.0
Pros: Great
Excellent
10.0
Pros: The staff was super and upgraded our room. Great location.
Good
7.0
Pros: Hmmmm. Not sure I can say much about that. It wasn't terrible but it wasn't up to standard.
Good
6.0
Pros: Front desk staff
Excellent
9.0
Pros: Location
Excellent
9.0
Pros: Pool, fitness location,
Excellent
10.0
Pros: Location and spa are great!
Excellent
8.3
Pros: Close to the airport, just what we needed after a long flight! Good location, breakfast plenty of choice (shame it wasn’t hotter)
Excellent
9.0
Pros: The room was as pictured. Comfortable and the staff was great for check in. Good location
Excellent
9.0
Pros: very good location, connected with a big shopping mall.
Excellent
8.3
Pros: Great location
Excellent
10.0
Pros: The location and the price.
Details
Reviews
Overall 8.3 Excellent
Based on 7,301 reviews
Location
9.4
Pool
8.3
Service
7.6
Room
7.0
Vibe
6.5
Breakfast
5.9
WiFi
5.7
Value
4.8
Location
9.5
Pool
8.2
Service
7.6
Room
6.6
Breakfast
6.0
Vibe
5.9
Comfort
5.4
Value
5.1
WiFi
4.7
Location
9.1
Pool
8.4
Room
7.4
Service
7.3
Breakfast
6.5
Comfort
6.0
Vibe
5.7
Value
4.1
WiFi
3.4
Location
9.5
Service
7.7
Room
6.8
Cleanliness
6.5
Vibe
5.7
Value
5.2
WiFi
4.0
Location
9.4
Service
7.4
Room
7.0
Comfort
6.2
Breakfast
6.0
Value
4.9
WiFi
3.8
10.0 Excellent
Pros: Great
Cons: There’s no free Breakfast Buffet
10.0 Excellent
Pros: The staff was super and upgraded our room. Great location.
Cons:
7.0 Good
Pros: Hmmmm. Not sure I can say much about that. It wasn't terrible but it wasn't up to standard.
Cons: The rooms are small and there was only room for one side table. For two people who like to read and have a glass of water next to the bed it was a drag. The bathroom was ridiculously small. The bedding was not what you'd expect ... cheap satin comforters. The bed was soft and the pillows were awful.
6.0 Good
Pros: Front desk staff
Cons: The mattress was the absolute worst quality I have experienced and I am a frequent hotel stayer. Once a month I stay at a hotel as a way to relax and release because the work I do is overwhelming. I did nott sleep at all! My back hurt in the morning. It w
9.0 Excellent
Pros: Location
Cons: The bathroom sink was clogged. You don't expect this in a 4-star hotel.
9.0 Excellent
Pros: Pool, fitness location,
Cons: Room was a little worn, stained rug, cracked tub, but otherwise very clean and nice. Fast elevators, everyone friendly
10.0 Excellent
Pros: Location and spa are great!
Cons:
8.3 Excellent
Pros: Close to the airport, just what we needed after a long flight! Good location, breakfast plenty of choice (shame it wasn’t hotter)
Cons: Looking a bit dated
9.0 Excellent
Pros: The room was as pictured. Comfortable and the staff was great for check in. Good location
Cons: Not free wifi as advertised. Options to purchase wifi available but absurd to have to pay for in room wifi
9.0 Excellent
Pros: very good location, connected with a big shopping mall.
Cons: nothing
8.3 Excellent
Pros: Great location
Cons: Nothing.
10.0 Excellent
Pros: The location and the price.
Cons: The room looked out to ....a wall, which is understandable - and a roof below that was littered with trash. It would have been more enjoyable if it didn't have trash on it.
All of the elements blend perfectly at Sheraton Boston Hotel, greeting you with upscale accommodations, outstanding service and an incredible location in downtown Boston. Nestled in the historic Back Bay neighborhood and directly connected to the Prudential Center and the Hynes Convention Center, we provide a modern backdrop for work and play. Experience iconic Boston attractions like Fenway Park or stroll along Newbury Street, home to premier shopping and dining. Our hotel rooms and suites feature inviting details like Sheraton Sleep Experience Beds and sweeping views of Back Bay and the Charles River. Jump-start your day in Boston with a quick bite at Market, or gather with friends over cocktails at SideBar, our hotel's lobby bar. Wellness enthusiasts will love our 5,000-square-foot spa and 24-hour fitness center, including a heated indoor pool with a retractable roof - perfect for enjoying the downtown Boston sunshine in the warmer months. Choose Sheraton Boston Hotel.
Daily Mandatory Urban Destination Charge will be added to the room rate and includes: Premium guest internet access; daily $20 food and beverage credit for use in all hotel outlets (excluding Corner Pantry); daily $10 self-parking credit. The Hilton Boston Back Bay hotel is ideally located in the heart of Boston's most picturesque neighborhood just steps away from everything Boston has to offer. You will find the most popular cultural and tourist attractions as well as prime business centers and the best shopping, dining and entertainment options right outside our door. Our center-city location is only four miles to Boston Logan International Airport with easy access to major thoroughfares and directly across the street from the Hynes Convention Center and the Prudential Center. Our Location The best of Boston is all within easy walking distance of our Hilton Boston Back Bay hotel: The Shops at the Prudential Center are located directly across the street and feature over 75 shops and restaurants including the panoramic Skywalk and starting point of Boston Duck Tours. -The Hynes Convention Center is across the street. -Symphony Hall, home of the Boston Orchestra, is two blocks away. -Some of the country's largest companies are housed in the offices at the Prudential Center, Hancock Tower and Copley Square all just around the corner. -Adjacent to the Christian Science Plaza and Mother Church. -Boutique shopping, galleries and al fresco dining on Newbury Street is two blocks away. -Fenway Park, the oldest MLB Stadium still in use and the beloved home of the Boston Red Sox, is a five minute walk. -The newly expanded Museum of Fine Arts and the Gardiner Museum are a ten minute walk. -The campuses of Berklee College of Music, New England Conservatory, Boston University, Harvard University, MIT and The Colleges of the Fenway are all nearby. -Massachusetts General Hospital and the Longwood Medical Community are in close proximity. -The hotel is surrounded by the scenic and historic Back Bay, South End and Fenway neighborhoods including 18 miles of recreational trails along the Charles River and the Esplanade. -With access to the subway on the corner, all of Boston's historical sites are minutes away, including the Freedom Trail, Faneuil Hall, Quincy Market and the waterfront as well as other popular destinations such as the New England Aquarium, Children's Museum, Museum of Science and the TD Garden, home to the Boston Celtics, Boston Bruins and other special events. Our Facilities In addition to our great hotel location, the Hilton Boston Back Bay hotel also includes an array of amenities to make your stay more comfortable and productive: 390 recently renovated guest rooms featuring the Hilton Serenity Collection bedding and bath experience. -A sun-drenched 5500 sq. ft state-of-the-art fitness facility including an array of premium cardiovascular and strength training equipment, locker facilities, sundeck and heated indoor pool with whirlpool. -Dine in casual comfort in FORTY DALTON, offering uniquely inspired cuisine combining fresh local ingredients with innovative interpretations for breakfast, lunch, and dinner. -Relax with your favorite beverage in the lounge at FORTY DALTON while watching your favorite game. -Kick back and put your feet up in the comfort of your own room with In-Room Dining while catching a movie on the new LCD flat panel high-definition TV. -Starbuck's coffee proudly served in our lobby cafe. -Business Center conveniently located in the lobby cafe provides complimentary Internet access on our terminals or yours with printing, faxing, copying and scanning capabilities allowing you to easily stay in touch while out of town. -The convenience of wifi service throughout the entire hotel including all guest rooms is also available. Daily fees apply. -On-site self-parking in our attached secured garage. Daily fees apply. The Hilton Boston Back Bay hotel a
Overall 8.3 Excellent
Based on 2,159 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
10.0
Pros: The close proximity to everything we needed
Excellent
10.0
Pros: price, style, location, staff
Excellent
10.0
Pros: Location is Great
Good
7.1
Pros: First there’s a 200$ incidental fee which I didn’t know about booking says all fees n taxes included . Then it was 56$ a day to park at the hotel so that cost another 137$
Mediocre
3.0
Pros: Price
Excellent
9.6
Pros: Where we wanted to be , excellent room, spacious, excellent view. Well worth the extra payment
Excellent
8.0
Pros: Very nice hotel with great location and very large rooms. The wifi was super fast. The gym was large and had free water bottles and towels.
Poor
1.0
Pros: Location.
Excellent
8.0
Excellent
10.0
Pros: Good fajitas, good people at service desk in lobby. Amin very considerate and helpful, as is the entire staff.
Excellent
9.0
Pros: Large stylish room and fantastic location. We've stayed in 4-star hotels that were not nearly this nice.
Excellent
8.3
Pros: The location is great. There’s only the option for self parking and it’s 53.00. No valet so prepare to carry all of your bags in without the help of a cart. In that way, felt like a motel. Nice facilities. Nice gym.
Details
Reviews
Overall 8.3 Excellent
Based on 2,159 reviews
Location
9.4
Service
7.7
Room
7.5
Vibe
6.9
Amenities
5.3
WiFi
5.3
Breakfast
5.1
Value
4.4
Location
9.2
Service
7.9
Room
6.1
Vibe
5.9
Food
5.8
Breakfast
5.3
Amenities
4.8
Value
3.8
Location
9.5
Service
7.7
Comfort
7.0
Room
6.6
Vibe
6.4
Location
9.4
Service
7.8
Room
6.6
Comfort
6.4
Amenities
4.9
Service
7.8
Room
7.5
10.0 Excellent
Pros: The close proximity to everything we needed
Cons: we were supposed to have a king sized bed but we got two full? or possibly a small queen
10.0 Excellent
Pros: price, style, location, staff
Cons: the lighting in the room was slightly dim with the dark flooring, but overall very comfortable room
10.0 Excellent
Pros: Location is Great
Cons: No jacuzzi
7.1 Good
Pros: First there’s a 200$ incidental fee which I didn’t know about booking says all fees n taxes included . Then it was 56$ a day to park at the hotel so that cost another 137$
Cons: The room was small the staff wasn’t very informative said nothing about the parking fee knowing I had trouble paying the incidental fee not knowing about it before heading there
3.0 Mediocre
Pros: Price
Cons: Violating law by not having ADA compliant rooms.
9.6 Excellent
Pros: Where we wanted to be , excellent room, spacious, excellent view. Well worth the extra payment
Cons: N/A
8.0 Excellent
Pros: Very nice hotel with great location and very large rooms. The wifi was super fast. The gym was large and had free water bottles and towels.
Cons: Although I had to wait really long for check-in and the supervisor was not very friendly. The first night I did not get the room I have booked as the hotel was overbooked.
1.0 Poor
Pros: Location.
Cons: The room was dirty as was the restaurant, food was mediocre at best, pool and gym area was very cold, and the staff was rude.
8.0 Excellent
Pros:
Cons: I found the sheets on the bed rather rough.
10.0 Excellent
Pros: Good fajitas, good people at service desk in lobby. Amin very considerate and helpful, as is the entire staff.
Cons: As an early riser, 4 to 5 a.m., it was hard to prepare coffee in the room so a source for coffee outside the room would have been nice. Early risers contend with this often.
9.0 Excellent
Pros: Large stylish room and fantastic location. We've stayed in 4-star hotels that were not nearly this nice.
Cons: Bathroom light was way too bright.
8.3 Excellent
Pros: The location is great. There’s only the option for self parking and it’s 53.00. No valet so prepare to carry all of your bags in without the help of a cart. In that way, felt like a motel. Nice facilities. Nice gym.
Cons: The rooms were ridiculously dark. I couldn’t see anything after sunset. They newly remodeled and their designers just didn’t take into account that mood lighting wasn’t for everyone all the time. Also, housekeeping didn’t turn off the alarm set by the previous guest which woke us up at 550 am after a long day of travel and late night to bed which was awful. The manager only offered us Hilton points and it would’ve been more appropriate to offer us breakfast - something to make us feel awake.
Daily Mandatory Urban Destination Charge will be added to the room rate and includes: Premium guest internet access; daily $20 food and beverage credit for use in all hotel outlets (excluding Corner Pantry); daily $10 self-parking credit. The Hilton Boston Back Bay hotel is ideally located in the heart of Boston's most picturesque neighborhood just steps away from everything Boston has to offer. You will find the most popular cultural and tourist attractions as well as prime business centers and the best shopping, dining and entertainment options right outside our door. Our center-city location is only four miles to Boston Logan International Airport with easy access to major thoroughfares and directly across the street from the Hynes Convention Center and the Prudential Center. Our Location The best of Boston is all within easy walking distance of our Hilton Boston Back Bay hotel: The Shops at the Prudential Center are located directly across the street and feature over 75 shops and restaurants including the panoramic Skywalk and starting point of Boston Duck Tours. -The Hynes Convention Center is across the street. -Symphony Hall, home of the Boston Orchestra, is two blocks away. -Some of the country's largest companies are housed in the offices at the Prudential Center, Hancock Tower and Copley Square all just around the corner. -Adjacent to the Christian Science Plaza and Mother Church. -Boutique shopping, galleries and al fresco dining on Newbury Street is two blocks away. -Fenway Park, the oldest MLB Stadium still in use and the beloved home of the Boston Red Sox, is a five minute walk. -The newly expanded Museum of Fine Arts and the Gardiner Museum are a ten minute walk. -The campuses of Berklee College of Music, New England Conservatory, Boston University, Harvard University, MIT and The Colleges of the Fenway are all nearby. -Massachusetts General Hospital and the Longwood Medical Community are in close proximity. -The hotel is surrounded by the scenic and historic Back Bay, South End and Fenway neighborhoods including 18 miles of recreational trails along the Charles River and the Esplanade. -With access to the subway on the corner, all of Boston's historical sites are minutes away, including the Freedom Trail, Faneuil Hall, Quincy Market and the waterfront as well as other popular destinations such as the New England Aquarium, Children's Museum, Museum of Science and the TD Garden, home to the Boston Celtics, Boston Bruins and other special events. Our Facilities In addition to our great hotel location, the Hilton Boston Back Bay hotel also includes an array of amenities to make your stay more comfortable and productive: 390 recently renovated guest rooms featuring the Hilton Serenity Collection bedding and bath experience. -A sun-drenched 5500 sq. ft state-of-the-art fitness facility including an array of premium cardiovascular and strength training equipment, locker facilities, sundeck and heated indoor pool with whirlpool. -Dine in casual comfort in FORTY DALTON, offering uniquely inspired cuisine combining fresh local ingredients with innovative interpretations for breakfast, lunch, and dinner. -Relax with your favorite beverage in the lounge at FORTY DALTON while watching your favorite game. -Kick back and put your feet up in the comfort of your own room with In-Room Dining while catching a movie on the new LCD flat panel high-definition TV. -Starbuck's coffee proudly served in our lobby cafe. -Business Center conveniently located in the lobby cafe provides complimentary Internet access on our terminals or yours with printing, faxing, copying and scanning capabilities allowing you to easily stay in touch while out of town. -The convenience of wifi service throughout the entire hotel including all guest rooms is also available. Daily fees apply. -On-site self-parking in our attached secured garage. Daily fees apply. The Hilton Boston Back Bay hotel a
A stay at Staypineapple, A Delightful Hotel, South End places you in the heart of Boston, within a 10-minute walk of Hancock Conference Center and Newbury Street. Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage.
Overall 8.3 Excellent
Based on 963 reviews
All reviews
- All reviews
- Couples
- Business
- Families
- Solo
Excellent
9.0
Pros: The room was clean and new. Thoughtfulness was evident in every square inch.
Okay
5.0
Pros: Price
Excellent
9.2
Pros: Very close to the action in South End.
Excellent
10.0
Pros: Clean, close to center of town and staff extremely helpful, especially when I forgotten my suitcase which I left at the checkin desk. A staff member found it and brought it to my room.
Excellent
10.0
Pros: Perfect location! Charming & quaint hotel with a very friendly staff! The Alise was just perfect for a short business trip & long weekend! The location in the Southend of Boston was perfect! I will definitely stay here again.
Excellent
10.0
Pros: I absolutely adore the front desk staff! They are so kind AND they remembered me from my last visit! The bed is COMFORTABLE! Going to sleep on my bed at home was Trophy Room's brunch was just what we needed after a long night!
Okay
4.0
Pros: Friendly staff, bar downstairs was lovely, bed was comfy and rooms were clean
Excellent
10.0
Pros: Ecletic furniture. Friendly informative staff. Loved the bar And grill adjoining the lobby-- very convenient and open late.
Good
7.0
Pros: The bed was comfortable. Staff friendly and helpful.
Good
7.9
Excellent
10.0
Pros: All great, location, staff and room all excellent!
Excellent
9.0
Pros: The extra details with the coffee makers the pineapple decor and the friendly staff!
Details
Reviews
Overall 8.3 Excellent
Based on 963 reviews
Location
8.7
Service
8.6
Room
6.9
WiFi
6.1
Comfort
5.4
Breakfast
1.3
Location
8.9
Service
8.6
Room
6.7
Comfort
5.5
Breakfast
1.1
Service
8.4
Location
8.1
Cleanliness
7.1
Value
6.0
Room
5.9
Comfort
4.8
Service
8.7
Location
8.2
Room
6.2
Comfort
5.2
Service
8.6
Location
8.6
Room
6.1
Comfort
4.9
9.0 Excellent
Pros: The room was clean and new. Thoughtfulness was evident in every square inch.
Cons:
5.0 Okay
Pros: Price
Cons: They added a $15 "ammenity charge" at the end that there was no way to opt out of and no warning beforehand. It felt very predatory.
9.2 Excellent
Pros: Very close to the action in South End.
Cons: Rooms are very small and the heater was too hot and loud.
10.0 Excellent
Pros: Clean, close to center of town and staff extremely helpful, especially when I forgotten my suitcase which I left at the checkin desk. A staff member found it and brought it to my room.
Cons: No
10.0 Excellent
Pros: Perfect location! Charming & quaint hotel with a very friendly staff! The Alise was just perfect for a short business trip & long weekend! The location in the Southend of Boston was perfect! I will definitely stay here again.
Cons:
10.0 Excellent
Pros: I absolutely adore the front desk staff! They are so kind AND they remembered me from my last visit! The bed is COMFORTABLE! Going to sleep on my bed at home was Trophy Room's brunch was just what we needed after a long night!
Cons:
4.0 Okay
Pros: Friendly staff, bar downstairs was lovely, bed was comfy and rooms were clean
Cons: The rooms were small with little storage space. WiFi wouldn’t connect for the entirety of my stay and a number of the TV channels didn’t work due to weak signal which meant that we didn’t make use of a lot of the facilities charged on amenities tax. The hotel was a little out of the way meaning a long walk to main tourist attractions.
10.0 Excellent
Pros: Ecletic furniture. Friendly informative staff. Loved the bar And grill adjoining the lobby-- very convenient and open late.
Cons: Not the hotel in general-- only that my uber drivers kept picking up the street on Trenton instead of the front of the hotel. Maybe making uber aware of this would be helpful
7.0 Good
Pros: The bed was comfortable. Staff friendly and helpful.
Cons: The room was very small and needs some upgrading. No cupboard space, only open space to hang a few items of clothing. Coffee was replenished daily. A $15 resort fee is charged daily, for internet access and tea and coffee. This was a rip off and should be included in the accommodation rate.
7.9 Good
Pros:
Cons: A lot of weird noises at night. Hard to sleep.
10.0 Excellent
Pros: All great, location, staff and room all excellent!
Cons: No
9.0 Excellent
Pros: The extra details with the coffee makers the pineapple decor and the friendly staff!
Cons:
A stay at Staypineapple, A Delightful Hotel, South End places you in the heart of Boston, within a 10-minute walk of Hancock Conference Center and Newbury Street. Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage.
Boston Park Plaza is centrally located in Boston, a 3-minute walk from Newbury Street and 7 minutes by foot from Boston Public Garden. Featured amenities include a 24-hour business center, dry cleaning/laundry services, and luggage storage. Planning an event in Boston? This hotel has facilities measuring 50483 square feet (4690 square meters), including a conference center.
Overall 8.2 Excellent
Based on 11,096 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
9.0
Pros: i thought it was great. lots of seating in the lobby. quick service. good prices.
Excellent
10.0
Okay
5.0
Pros: Great location/ cool entry
Mediocre
3.0
Okay
4.0
Pros: Close to center
Excellent
8.0
Pros: food
Excellent
8.8
Pros: Great location. Housekeeping staff keeps the room clean and comfortable.
Good
7.0
Pros: It was clean and classy and well located in Boston
Excellent
8.0
Pros: Great deal, good location, attentive, pleasant staff
Good
7.0
Pros: Location
Good
6.0
Pros: Great location in walking distance to a lot of bars and restaurants and in close proximity to transit lines. Every staff member we interacted with was very friendly, from the person checking us in to the bar staff. Great atmosphere overall in the hotel.
Excellent
9.0
Pros: Location was perfect. Friendly staff
Details
Reviews
Overall 8.2 Excellent
Based on 11,096 reviews
Location
9.5
Wellness
9.3
Service
8.0
WiFi
6.7
Breakfast
6.1
Room
5.1
Value
4.5
Comfort
3.1
Location
9.6
Wellness
9.5
Service
8.0
Breakfast
6.1
Room
4.6
WiFi
4.5
Value
3.8
Comfort
2.8
Wellness
9.3
Location
9.2
Service
8.3
Cleanliness
6.4
Breakfast
5.7
WiFi
5.2
Room
4.6
Comfort
2.7
Wellness
9.5
Location
9.5
Service
8.1
Vibe
7.6
Breakfast
6.4
WiFi
5.1
Value
5.0
Room
4.7
Comfort
3.1
Location
9.8
Service
8.1
Vibe
7.0
Room
5.3
WiFi
4.3
Comfort
3.7
9.0 Excellent
Pros: i thought it was great. lots of seating in the lobby. quick service. good prices.
Cons:
10.0 Excellent
Pros:
Cons: That they charged 75 dollars to my credit card , they said it takes 6 days to credit back into my account
5.0 Okay
Pros: Great location/ cool entry
Cons: Room was a hole in the wall and the bathroom was an even smaller hole in the wall. I could be sitting in the toilet and brushing my teeth over the sink at the same time. Smell coming from bathroom piping. Breakfast was so so. If I had paid less I wouldn’t care, but for about $130+ that I spent for the night, I would’ve gotten a nicer room and a better breakfast for less than that at a Residence inn or even a Holiday Inn Express.
3.0 Mediocre
Pros:
Cons: The room was very small.. there was no refrigerator and the breakfast was overpriced
4.0 Okay
Pros: Close to center
Cons: Toilet broken, items in hotel broken
8.0 Excellent
Pros: food
Cons: none
8.8 Excellent
Pros: Great location. Housekeeping staff keeps the room clean and comfortable.
Cons: The breakfast was not worth the price. I didn’t find it palatable. We were seated along the walkway which was draughty. The staff should have highlighted this before offering us the seats as it was most uncomfortable having a meal feeling cold. Service from the staff at my station was not prompt and he had the audacity to add 18% tip to the bill. The female service staff were polite and tried to chip in to cover for the elderly wait staff whom I felt was discriminatory in his service.
7.0 Good
Pros: It was clean and classy and well located in Boston
Cons: Check-in took more than an hour, all for them to tell us our room wasn't ready, despite it being 2 hours past check-in time. We then had to wait an hour for our room to be ready, and had to stand in line all over again to get our room information.
8.0 Excellent
Pros: Great deal, good location, attentive, pleasant staff
Cons: Room was small, but then again it was the lowest tier available.
7.0 Good
Pros: Location
Cons: Room was too small. The desk clerk warned us when we checked in. Somebody should have told us before.
6.0 Good
Pros: Great location in walking distance to a lot of bars and restaurants and in close proximity to transit lines. Every staff member we interacted with was very friendly, from the person checking us in to the bar staff. Great atmosphere overall in the hotel.
Cons: The room was VERY tiny. It would have been a tight fit for one person, let alone the two of us. The bed was also extremely uncomfortable.
9.0 Excellent
Pros: Location was perfect. Friendly staff
Cons: Room was dated, ceiling was cracking and cheaply repaired. Bathroom was very tiny! If I was any bigger, I would not fit in the extremely tiny space!
Boston Park Plaza is centrally located in Boston, a 3-minute walk from Newbury Street and 7 minutes by foot from Boston Public Garden. Featured amenities include a 24-hour business center, dry cleaning/laundry services, and luggage storage. Planning an event in Boston? This hotel has facilities measuring 50483 square feet (4690 square meters), including a conference center.
The Copley Square Hotel is in the heard of Bostons fashionable Back Bay and minutes from Bostons Logan Airport. Enjoy the many well know attractions that are steps away. Prudential Center, Trinity Church, Newbury Street with its street lined cafes, restaurants, and world class shops, museum of fine arts, Boston Public Library and Hynes Convention Center.
Overall 8.2 Excellent
Based on 2,163 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
8.0
Pros: Wine tasting and continental breakfast. Great location!
Good
6.0
Pros: First room was extremely small a d extremely noisy! It was terrible, had to change! Room number 501! Take it out of circulation!!
Excellent
9.0
Excellent
10.0
Pros: Verry Good
Excellent
9.0
Pros: Location and bfast
Excellent
8.0
Pros: Nice rooms, friendly staff, wine hour.
Excellent
10.0
Pros: It was a very nice clean hotel with excellent staff who went out of their way to help you enjoy your stay. We also really liked the 5 PM Happy Hour, free wine tasting in the lounge area!
Excellent
9.0
Pros: The location is great next to Boylston and Newbury Street. The room had plenty of room and was well furnished. There is a good grab and go breakfast and there is an opportunity to meet fellow guests over wine early evening.
Excellent
9.0
Pros: Comfortable bed, great water pressure
Good
7.9
Pros: Location.. lovely old hotel
Excellent
10.0
Pros: It was like staying in a small privately owned hotel in Paris. First class all the way. Shout-out to my housekeeper Rose. Absolute professional.
Excellent
8.0
Pros: I loved that the location was very central with easy access to quite a number of tourist attractions and shopping centres and also access to get around the city via the subway. Very friendly staff, just ask for whatever inquiries and you are sure to have it resolved. Breakfast was also good with a great variety. Plus it was complimentary.
Details
Reviews
Overall 8.2 Excellent
Based on 2,163 reviews
Location
9.6
Service
8.8
Value
7.4
Bar
6.9
Vibe
6.8
WiFi
6.6
Room
5.7
Breakfast
4.6
Comfort
3.9
Food
3.1
Location
9.6
Service
8.5
Value
6.9
Bar
6.8
Vibe
5.6
Amenities
5.3
Room
4.9
Breakfast
4.6
Comfort
3.9
Food
2.9
Location
9.7
Service
9.0
Value
7.8
Bar
6.7
Vibe
6.4
Room
5.5
Breakfast
4.3
Comfort
4.2
Food
3.1
Location
9.8
Service
8.9
Value
7.4
Bar
6.6
Vibe
6.1
Room
5.3
Breakfast
4.3
Comfort
4.2
Food
3.1
Location
9.5
Breakfast
5.0
Room
4.3
Comfort
3.4
8.0 Excellent
Pros: Wine tasting and continental breakfast. Great location!
Cons:
6.0 Good
Pros: First room was extremely small a d extremely noisy! It was terrible, had to change! Room number 501! Take it out of circulation!!
Cons: Size and extremely noisy
9.0 Excellent
Pros:
Cons: no
10.0 Excellent
Pros: Verry Good
Cons: Good
9.0 Excellent
Pros: Location and bfast
Cons: Asked for top floor didn’t get it But our room was fine
8.0 Excellent
Pros: Nice rooms, friendly staff, wine hour.
Cons: Valet is $50/night but they were a hot mess. They are doubling as bellhops and its not efficient or organized. Continental breakfast was not good: packaged pastries, bad coffee, not well-stocked.
10.0 Excellent
Pros: It was a very nice clean hotel with excellent staff who went out of their way to help you enjoy your stay. We also really liked the 5 PM Happy Hour, free wine tasting in the lounge area!
Cons: The room was a little small.
9.0 Excellent
Pros: The location is great next to Boylston and Newbury Street. The room had plenty of room and was well furnished. There is a good grab and go breakfast and there is an opportunity to meet fellow guests over wine early evening.
Cons: There is no bar and it would have been good to have access to tea / coffee making facilities
9.0 Excellent
Pros: Comfortable bed, great water pressure
Cons: No mini fridge Yogurt at breakfast had artificial sweetener
7.9 Good
Pros: Location.. lovely old hotel
Cons: No fridge nor coffee machine
10.0 Excellent
Pros: It was like staying in a small privately owned hotel in Paris. First class all the way. Shout-out to my housekeeper Rose. Absolute professional.
Cons: No complaints. Everything was superior.
8.0 Excellent
Pros: I loved that the location was very central with easy access to quite a number of tourist attractions and shopping centres and also access to get around the city via the subway. Very friendly staff, just ask for whatever inquiries and you are sure to have it resolved. Breakfast was also good with a great variety. Plus it was complimentary.
Cons:
The Copley Square Hotel is in the heard of Bostons fashionable Back Bay and minutes from Bostons Logan Airport. Enjoy the many well know attractions that are steps away. Prudential Center, Trinity Church, Newbury Street with its street lined cafes, restaurants, and world class shops, museum of fine arts, Boston Public Library and Hynes Convention Center.
With a stay at Taj Boston, you'll be centrally located in Boston, steps from Newbury Street and 5 minutes by foot from Boston Public Garden. Featured amenities include a computer station, express check-out, and complimentary newspapers in the lobby.
Overall 8.1 Excellent
Based on 4,856 reviews
All reviews
- All reviews
- Families
- Couples
- Business
Good
6.2
Pros: The location, fantastic. Bed very comfortable. Breakfast very tasty.
Excellent
10.0
Pros: Complimentary umbrellas. Located across from the park -- beautiful view out our window! Excellent room service menu. Concierge helped us get a table at a popular restaurant that was "booked", and also got our tickets for the Freedom Trail. Window seat at breakfast was lovely. Bed was super comfortable with the best mattress and pillows I've had in a hotel in a while. Room temperature was perfect. The water pressure in the shower was perfect, which I often notice it is not in older buildings -- especially on the tenth floor!
Excellent
9.4
Pros: The proximity to the park was ideal for my 12 year old golden retriever. She loved all the attention she received in the lobby. The staff were very friendly and accommodating even during the holiday crush. Highly recommended.
Excellent
8.2
Pros: Great staff, from the curb to the desk to concierge and room service--really, really good people.
Excellent
10.0
Pros: Let me check in early- great location and view of park- friendly staff- Great burger and chocolate cake from room service
Excellent
8.8
Excellent
10.0
Pros: The staff are excellent, the rooms very comfortable and the location is perfect, close to the T and right on the park.
Excellent
10.0
Pros: very large room, comfy bed, large bathroom, access to Boston highlights.
Okay
4.8
Pros: Location was prime.
Excellent
8.2
Pros: Leah at the front desk was amazingly friendly and attentive to our needs!
Excellent
8.2
Pros: We had a room overlooking Public Garden and it was great. Nice view during the day and at night. Hotel is on Newbury Street and close to nice shopping, good restaurants, Beacon Hill - lots to do. Afternoon Tea is wonderful.
Good
6.0
Pros: A shower with black mold is gross, even if it is marble. The clock made funny noises about 2am. It wasn't the alarm, maybe a failing battery backup, Thought the maid fixed it, but nope. Only solution was to unplug it. Mentioned it when we checked out.
On our last day we left the room for the day we left the AC on to keep the room around 68 deg, imagine our surprise when we returned at 7 pm the room was 87 deg! The AC was no longer functional, and per the "engineer" they sent up the only solution was to open windows. As a result we got to listen to the large air handlers all night.
The last day we decided to try the breakfast buffet, the food was okay but certainly not worth the $25/ea!
The best thing about this place is the location.
Details
Reviews
Overall 8.1 Excellent
Based on 4,856 reviews
Location
9.4
Service
7.8
Breakfast
7.0
WiFi
6.6
Vibe
6.3
Bar
6.0
Room
5.9
Food
5.8
Amenities
5.2
Wellness
4.4
Cleanliness
4.1
Location
9.4
Service
7.7
Breakfast
7.5
Comfort
6.4
Bar
6.1
Room
5.7
Value
5.6
Vibe
5.3
Amenities
5.2
Food
5.1
Location
9.4
Service
7.7
Breakfast
7.2
Comfort
6.3
Room
5.5
Service
7.6
Comfort
6.1
Room
5.3
6.2 Good
Pros: The location, fantastic. Bed very comfortable. Breakfast very tasty.
Cons: Mold in bathroom, dirty chandeliers in hallways. It could be lovely with a few cosmetic touches and upgrades. Outside staff more interested in talking to each other than greeting guests.
10.0 Excellent
Pros: Complimentary umbrellas. Located across from the park -- beautiful view out our window! Excellent room service menu. Concierge helped us get a table at a popular restaurant that was "booked", and also got our tickets for the Freedom Trail. Window seat at breakfast was lovely. Bed was super comfortable with the best mattress and pillows I've had in a hotel in a while. Room temperature was perfect. The water pressure in the shower was perfect, which I often notice it is not in older buildings -- especially on the tenth floor!
Cons: I wish the down comforter had been more substantial. Not surprising, but the food prices were over the top. The doors slam shut making it very loud when the "neighbors" come and go.
9.4 Excellent
Pros: The proximity to the park was ideal for my 12 year old golden retriever. She loved all the attention she received in the lobby. The staff were very friendly and accommodating even during the holiday crush. Highly recommended.
Cons:
8.2 Excellent
Pros: Great staff, from the curb to the desk to concierge and room service--really, really good people.
Cons: Pricey room service breakfast
A toilet whose flush handle was in need of repair
10.0 Excellent
Pros: Let me check in early- great location and view of park- friendly staff- Great burger and chocolate cake from room service
Cons: street noise loud through old windows
8.8 Excellent
Pros:
Cons:
10.0 Excellent
Pros: The staff are excellent, the rooms very comfortable and the location is perfect, close to the T and right on the park.
Cons:
10.0 Excellent
Pros: very large room, comfy bed, large bathroom, access to Boston highlights.
Cons: nothing!
4.8 Okay
Pros: Location was prime.
Cons: Accommodations were underwhelming for the high price. Also attempted to contact the Concierge 3 times to arrange a special birthday flower arrangement for my wife. They never called me back. THREE TIMES.
8.2 Excellent
Pros: Leah at the front desk was amazingly friendly and attentive to our needs!
Cons: Car service no longer available. Rooms are getting old and a tad musty
8.2 Excellent
Pros: We had a room overlooking Public Garden and it was great. Nice view during the day and at night. Hotel is on Newbury Street and close to nice shopping, good restaurants, Beacon Hill - lots to do. Afternoon Tea is wonderful.
Cons: We had a suite and they charged us $25 for rollaway bed for our daughter - tacky.
6.0 Good
Pros: A shower with black mold is gross, even if it is marble. The clock made funny noises about 2am. It wasn't the alarm, maybe a failing battery backup, Thought the maid fixed it, but nope. Only solution was to unplug it. Mentioned it when we checked out.
On our last day we left the room for the day we left the AC on to keep the room around 68 deg, imagine our surprise when we returned at 7 pm the room was 87 deg! The AC was no longer functional, and per the "engineer" they sent up the only solution was to open windows. As a result we got to listen to the large air handlers all night.
The last day we decided to try the breakfast buffet, the food was okay but certainly not worth the $25/ea!
The best thing about this place is the location.
Cons:
With a stay at Taj Boston, you'll be centrally located in Boston, steps from Newbury Street and 5 minutes by foot from Boston Public Garden. Featured amenities include a computer station, express check-out, and complimentary newspapers in the lobby.
A stay at Copley House places you in the heart of Boston, within a 10-minute walk of Copley Place and Boston Symphony Hall. Featured amenities include a business center, multilingual staff, and luggage storage. Self parking (subject to charges) is available onsite.
Overall 8.0 Excellent
Based on 3,519 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
9.0
Pros: Location. Room size.
Excellent
8.0
Pros: location & decorations
Excellent
10.0
Pros: Location and coziness
Excellent
10.0
Pros: Close to Prudential Center and Copley Place. Quiet. Pretty wood and rug. Up to date bathroom.
Good
7.9
Pros: Good location. Cozy room. Clean. Tv has dish network.
Poor
1.0
Pros: Nothing.
Excellent
10.0
Pros: The location is excellent, and the staff was very helpful. The bed was extremely comfortable.
Okay
4.2
Pros: Friendly staff
Excellent
8.0
Pros: Location and different experience than hotels.
Good
6.3
Pros: Location was very good.
Mediocre
2.0
Pros: Great location.
Excellent
10.0
Pros: Everything
Details
Reviews
Overall 8.0 Excellent
Based on 3,519 reviews
Location
9.5
Service
8.3
WiFi
7.3
Room
5.9
Vibe
5.3
Comfort
4.8
Cleanliness
4.5
Breakfast
3.3
Amenities
3.3
Location
9.6
Service
8.4
Room
5.4
Cleanliness
4.8
Comfort
4.4
Vibe
4.4
Amenities
3.1
Breakfast
3.0
Location
9.5
Service
7.6
Room
5.6
Vibe
4.7
Comfort
4.1
Cleanliness
3.7
Amenities
3.3
Breakfast
3.1
Location
9.2
Service
8.4
Room
5.9
Vibe
4.9
Cleanliness
4.8
Breakfast
3.1
Amenities
3.1
Location
9.3
Service
8.5
Value
5.8
Room
5.7
Vibe
5.1
Cleanliness
4.7
Comfort
4.7
Amenities
3.5
9.0 Excellent
Pros: Location. Room size.
Cons: Everything was great.
8.0 Excellent
Pros: location & decorations
Cons:
10.0 Excellent
Pros: Location and coziness
Cons: very small bathroom, OK for a short-term stay
10.0 Excellent
Pros: Close to Prudential Center and Copley Place. Quiet. Pretty wood and rug. Up to date bathroom.
Cons:
7.9 Good
Pros: Good location. Cozy room. Clean. Tv has dish network.
Cons: Staff are indifferent. No smile, no greeting, not much help.
1.0 Poor
Pros: Nothing.
Cons: Online photos are very deceiving. It turns out the hotel is very dirty. Got a room in the basement next to the utility/room service space. It was advertised As a luxury king bed suit, far from it. The staff was helpful but the place is awful.
10.0 Excellent
Pros: The location is excellent, and the staff was very helpful. The bed was extremely comfortable.
Cons: 24 hour check-in (my flight didn't arrive until very late in the evening, so I almost missed closing time) and complimentary breakfast would have been nice, but they weren't deal breakers.
4.2 Okay
Pros: Friendly staff
Cons: Copley House actually runs 4 separate apartment buildings in Boston's South End. We selected them for their Newton St. location but they sent us three blocks the wrong way on a side street. In the -10F days we were there that was miserable. But the worst was that the heating in the room could not keep up with the outside temperature. Our room never warmed up above 60F, which basically ruined our romantic weekend getaway. We flagged this to management on the night of our check-in. They made one halfhearted attempt to help (at least we assume that is what the 10am knock on our door was when we were sleeping) and then they never tried to help again. A disappointing experience (this was our third weekend rental in the South End and the other two providers were much better).
8.0 Excellent
Pros: Location and different experience than hotels.
Cons: Room a little bright with lack of thick shades.
6.3 Good
Pros: Location was very good.
Cons: This particular room was dated, dingy and the window had a view to a dirty alley and brick walls. There is a reason there are no pictures of it in their website. Web shows beautiful updated suites. We checked in and were sent walking 2 blocks to this suite and it definitely did not fit the pictures.
2.0 Mediocre
Pros: Great location.
Cons: We booked a premium room and we got a substandard minimum accommodation. Bait and switch pictures of rooms at booking. Thermostat set too high-room too hot. Toilet directly in front of shower entrance, dirty light switches,dirty floors.
10.0 Excellent
Pros: Everything
Cons: Nothing
A stay at Copley House places you in the heart of Boston, within a 10-minute walk of Copley Place and Boston Symphony Hall. Featured amenities include a business center, multilingual staff, and luggage storage. Self parking (subject to charges) is available onsite.
With a stay at Hotel 140, you'll be centrally located in Boston, steps from Hancock Conference Center and 3 minutes by foot from Copley Square. Featured amenities include a business center, express check-in, and express check-out. Self parking (subject to charges) is available onsite.
Overall 7.9 Good
Based on 2,939 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
10.0
Pros: Very nice staff, rich and varied breakfast, comfortable room, very useful guest room at 2nd floor.
Good
7.5
Pros: Location was great, walking distance from all sightseeing stuff!
Excellent
9.0
Pros: Location and price
Excellent
10.0
Pros: Great location. Close to public transit and quick access to the airport. The room was a good size.
Excellent
10.0
Pros: Right in the heart of Boston easy access to everything
Excellent
10.0
Pros: I just want to thank the manager Jaren. This trip to Boston was a traumatic one and I arrived at the hotel 2:00am at night having frantically searched for nearer hotel from Logan airport! I had nothing planned as I was made stranded at the airport. Jaren took me in, he made sure that check in process was smooth and efficient for me . As you can imagine, distressed crying and shocked by being stranded he made sure I kept calm. Luckily a room was ready for me that night, and I had all my Bank cards With me . He was a angel Sent to me by God. He gave me a bottle Of water and some snacks for the night as I was hungry and no restaurant was open. Jaren god bless You for everything. My trip wouldn’t of ended positively if it wasn’t for You. I am so grateful to God that I met You that night !
Excellent
8.0
Pros: Location is excellent. Many great restaurants closed by, a Star market and a CVS within walking distance and Copley Center practically 2 blocks away. Also within a block from train station. Breakfast was good, better than we expected from the reviews.
Excellent
8.0
Pros: Location, character of lobby, staff was very helpful, and they stored our luggage.
Poor
1.0
Pros: Nothing
Excellent
10.0
Pros: Great location. perfect for what we looking for
Excellent
10.0
Pros: Excellent location,friendly staff, clean room, comfortable bed- all at a very reasonable price.
Good
7.1
Pros: Location
Details
Reviews
Overall 7.9 Good
Based on 2,939 reviews
Location
9.5
Service
7.9
Value
7.5
WiFi
6.2
Food
5.8
Room
5.4
Breakfast
4.7
Comfort
3.1
Wellness
2.9
Bar
2.7
Location
9.1
Service
7.1
Value
7.0
Food
5.6
Room
4.5
Breakfast
4.4
Comfort
2.6
Location
9.1
Service
8.0
Value
7.3
Breakfast
5.1
Room
4.9
Comfort
3.2
Location
9.3
Service
8.0
Room
5.4
WiFi
4.8
Breakfast
4.5
Comfort
2.7
Location
9.5
Service
7.7
Value
7.3
Amenities
5.8
Room
5.1
Breakfast
4.7
Comfort
3.0
10.0 Excellent
Pros: Very nice staff, rich and varied breakfast, comfortable room, very useful guest room at 2nd floor.
Cons:
7.5 Good
Pros: Location was great, walking distance from all sightseeing stuff!
Cons: Breakfast was very limited with really bad coffee. However, very nice breakfast bars nearby!
9.0 Excellent
Pros: Location and price
Cons: no
10.0 Excellent
Pros: Great location. Close to public transit and quick access to the airport. The room was a good size.
Cons: The shower was tiny.
10.0 Excellent
Pros: Right in the heart of Boston easy access to everything
Cons: Beyond their control, but construction in front of the hotel made it somewhat difficult to get into and out of rights.
10.0 Excellent
Pros: I just want to thank the manager Jaren. This trip to Boston was a traumatic one and I arrived at the hotel 2:00am at night having frantically searched for nearer hotel from Logan airport! I had nothing planned as I was made stranded at the airport. Jaren took me in, he made sure that check in process was smooth and efficient for me . As you can imagine, distressed crying and shocked by being stranded he made sure I kept calm. Luckily a room was ready for me that night, and I had all my Bank cards With me . He was a angel Sent to me by God. He gave me a bottle Of water and some snacks for the night as I was hungry and no restaurant was open. Jaren god bless You for everything. My trip wouldn’t of ended positively if it wasn’t for You. I am so grateful to God that I met You that night !
Cons: N/A
8.0 Excellent
Pros: Location is excellent. Many great restaurants closed by, a Star market and a CVS within walking distance and Copley Center practically 2 blocks away. Also within a block from train station. Breakfast was good, better than we expected from the reviews.
Cons: Room was small, no chairs to seat, no desk. No coffee/ tea maker in room (although available 24/24 on 7th floor lounge). Toilet also very small with a lavatory in the corner (no counter space) and a small glass shelf above.
8.0 Excellent
Pros: Location, character of lobby, staff was very helpful, and they stored our luggage.
Cons: The bed wasn't great, the room was smallish and the towels were a bit sad, but everything was very clean and the location was pretty great. I like the charm of this old Y building.
1.0 Poor
Pros: Nothing
Cons: Everything
10.0 Excellent
Pros: Great location. perfect for what we looking for
Cons:
10.0 Excellent
Pros: Excellent location,friendly staff, clean room, comfortable bed- all at a very reasonable price.
Cons: The water pressure in shower was very light. Bathroom was clean
7.1 Good
Pros: Location
Cons: We booked the hotel 10 months in advance and the receptionist couldn’t find our booking.com reservation. They had to give us an upgrade as it was the only room available.
With a stay at Hotel 140, you'll be centrally located in Boston, steps from Hancock Conference Center and 3 minutes by foot from Copley Square. Featured amenities include a business center, express check-in, and express check-out. Self parking (subject to charges) is available onsite.
A stay at Boston Fenway Inn by FOUND places you in the heart of Boston, steps from Kenmore Square and Berklee College of Music. Featured amenities include a 24-hour front desk, luggage storage, and a vending machine.
Overall 7.7 Good
Based on 661 reviews
All reviews
- All reviews
Excellent
8.0
Pros: good breakfast. clean place and great located.
Mediocre
2.0
Good
7.0
Pros: Super close to everything you need in the city!!
Good
7.0
Pros: You can't beat the price for the area it is in. Staff were friendly and I mentioned how hot it was and they turned it down a bit. I've stayed in places before and paid more that weren't as clean or as comfortable as this one.
Excellent
9.4
Excellent
9.6
Pros: This location has great Facilities. It was very clean, with a nice kitchen area.
Mediocre
2.0
Pros: The location is not bad though. And they offered free breakfast. The salon was okay. The bathrooms are big and they are only for one person, so a lot of privacy. The price is the only advantages. But if you have a few extra dollars, you should definitely spend that to avoid this hostel.
Mediocre
3.0
Pros: When I arrive, I was alone with two hudge luggages. The room was in the second floor and with no elevator. The reception staff lady nicely proposed to help me and also a man who were in the hall. My check in was earlier than expected so this was nice. That was very nice of them. Most of the staff seemed nice.
Good
6.5
Pros: There was no a/c and no fans. It was hot hot hot in our room on this summer day.
The kitchen was almost a joke. We could not find a single spoon or fork!
They do not recycle - shame on them!
Excellent
10.0
Pros: q1
Details
Reviews
Overall 7.7 Good
Based on 661 reviews
Cleanliness
7.6
Comfort
7.3
Location
8.9
Services
7.3
Staff
8.6
Value for money
7.7
8.0 Excellent
Pros: good breakfast. clean place and great located.
Cons:
2.0 Mediocre
Pros:
Cons: I was un aware that there was no private room and this place is a youth hostel. I canceled on the spot and then was stuck with a $400 hotel room because Boston is over priced for no logical reason.
7.0 Good
Pros: Super close to everything you need in the city!!
Cons:
7.0 Good
Pros: You can't beat the price for the area it is in. Staff were friendly and I mentioned how hot it was and they turned it down a bit. I've stayed in places before and paid more that weren't as clean or as comfortable as this one.
Cons: The heat. It was very hot in my room. I wish there were more breakfast options even if that meant it wasn't free. I wish there was more information on the website, I was confused about parking and what time breakfast started.
9.4 Excellent
Pros:
Cons: Beds are a bit hard, but it’s not a huge deal.
9.6 Excellent
Pros: This location has great Facilities. It was very clean, with a nice kitchen area.
Cons: The location is a little difficult to find, but still well labeled.
2.0 Mediocre
Pros: The location is not bad though. And they offered free breakfast. The salon was okay. The bathrooms are big and they are only for one person, so a lot of privacy. The price is the only advantages. But if you have a few extra dollars, you should definitely spend that to avoid this hostel.
Cons: The personnel was really not helpful neither nice. It seemed that simply that they did not care. The room temperature was beyond control. I was there for the winter, and the heater was on like crazy in a tiny small room for four people. It heated up to almost 40 degrees in the room and we all became mommies. We had to open the window all night to keep cooling. There were no individual chargers linked to the beds, so if you are on the upper beds, you will have to charge your devices on the ground non-monitored. The beds themselves are cheap construction, meaning that you cannot move your body without making noises or bothering your neighbors. The kitchen has basically nothing, you cannot cook. There is only one microwave provided. I was drained after this stay rather than rested.
3.0 Mediocre
Pros: When I arrive, I was alone with two hudge luggages. The room was in the second floor and with no elevator. The reception staff lady nicely proposed to help me and also a man who were in the hall. My check in was earlier than expected so this was nice. That was very nice of them. Most of the staff seemed nice.
Cons: Wow... First of all, the picture on the site and the reality are not really similar. On the site you expect something really modern and new, clean. Nop ! The Hotel is poorly maintain. Shared bathrooms are dirty (also guest fault I know) and you will have to find the one who actually close (others, everyone can enter when your in it). Our room was not clean when we check in : sheets was change but still a lot of dust on the floor. Room temperature vary in the day from hot to really cold (AC don’t match perfectly with the window and let a lot of air passing). Finally the top of our stay was when we see a mice cross our room... For the breakfast, what can I tell... Choose is really limited. Product quality was poor. Well, it's just a way to have something in your stomach before your day.
6.5 Good
Pros: There was no a/c and no fans. It was hot hot hot in our room on this summer day.
The kitchen was almost a joke. We could not find a single spoon or fork!
They do not recycle - shame on them!
Cons:
10.0 Excellent
Pros: q1
Cons: d1
A stay at Boston Fenway Inn by FOUND places you in the heart of Boston, steps from Kenmore Square and Berklee College of Music. Featured amenities include a 24-hour front desk, luggage storage, and a vending machine.
With a stay at The Midtown Hotel, you'll be centrally located in Boston, within a 5-minute walk of Boston Symphony Hall and Kenmore Square. Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Planning an event in Boston? This hotel features 2300 square feet (214 square meters) of event facilities. Self parking (subject to charges) is available onsite.
Overall 7.4 Good
Based on 3,460 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
8.0
Pros: The hotel was incredibly clean and comfortable, modern for being a hotel; the staff was delightful and welcoming! We loved the location—we drove from out of state, but there was parking on the premises so we walked everywhere downtown, easily. We will absolutely be back when we visit Boston again!
Okay
5.0
Pros: The location was very convenient for my visit to a Berklee student. The lobby was very cute, nice fireplace and mid-century modern coolness. The woman at the desk, I forgot her name, was LOVELY. Very welcoming.
Excellent
9.6
Pros: The manager was extremely helpful
Good
6.3
Pros: The staff didn’t want to be bothered.
Good
7.0
Pros: Location and helpful staff
Poor
1.0
Excellent
9.0
Pros: Location, quality of room, wifi, price
Excellent
9.0
Pros: The room was very spacious and had a nice desk and seating area. It was close to 2 different metro lines.
Good
6.2
Pros: no breakfast. loud hall.
Excellent
9.0
Pros: The staff was very helpful and respectfu. They also gave nice information about where to go get food walking distance.
Okay
5.4
Pros: Stayed here to celebrate friends birthday. Location is convenient.
Okay
5.0
Pros: The staff was fine and helpful
Details
Reviews
Overall 7.4 Good
Based on 3,460 reviews
Location
9.6
Service
8.3
Pool
8.1
Value
6.8
WiFi
6.4
Room
6.0
Wellness
3.8
Food
3.0
Vibe
2.7
Amenities
2.4
Breakfast
2.3
Location
9.7
Service
8.2
Pool
8.1
Comfort
6.5
Value
6.1
Room
6.0
Food
2.7
Amenities
2.3
Vibe
2.1
Breakfast
2.1
Location
9.3
Service
8.3
Value
6.0
Room
5.9
Cleanliness
5.3
Food
3.1
Amenities
2.5
Breakfast
2.2
Vibe
2.2
Location
9.3
Service
8.0
Value
7.1
Cleanliness
5.9
Room
5.1
WiFi
4.8
Vibe
2.2
Amenities
2.1
Location
9.7
Service
8.3
Value
7.2
Comfort
6.0
Room
5.8
Food
3.5
Vibe
2.3
Amenities
2.1
8.0 Excellent
Pros: The hotel was incredibly clean and comfortable, modern for being a hotel; the staff was delightful and welcoming! We loved the location—we drove from out of state, but there was parking on the premises so we walked everywhere downtown, easily. We will absolutely be back when we visit Boston again!
Cons:
5.0 Okay
Pros: The location was very convenient for my visit to a Berklee student. The lobby was very cute, nice fireplace and mid-century modern coolness. The woman at the desk, I forgot her name, was LOVELY. Very welcoming.
Cons: The minute I started walking down the DARK, low ceiling hallway to my room, I started to have my doubts. The room was a nice size. The shower curtain has seen better days. The bathroom fan was LOUD, and had to be on to have light.
9.6 Excellent
Pros: The manager was extremely helpful
Cons: Good location and price
6.3 Good
Pros: The staff didn’t want to be bothered.
Cons:
7.0 Good
Pros: Location and helpful staff
Cons: Public areas badly in need of a facelift. Some areas could use some painting, vacuuming and deep cleaning.
1.0 Poor
Pros:
Cons: This is a bait and switch. Go to google maps and take an actual look at the hotel. Run-down, not a great location and smells of old hotel.
9.0 Excellent
Pros: Location, quality of room, wifi, price
Cons:
9.0 Excellent
Pros: The room was very spacious and had a nice desk and seating area. It was close to 2 different metro lines.
Cons: I found a few hairs in the bathroom upon arrival. .
6.2 Good
Pros: no breakfast. loud hall.
Cons:
9.0 Excellent
Pros: The staff was very helpful and respectfu. They also gave nice information about where to go get food walking distance.
Cons: The microwave was in a closet. I had to ask front desk to open the door with key.The need to put microwave in the lobby so we don't have to bother for key.
5.4 Okay
Pros: Stayed here to celebrate friends birthday. Location is convenient.
Cons: Personal at front desk was helping me check in but stopped mid conversation to speak with a coworker across the room (impolite). There were hairs in the bathtub before it was used during our stay. Bathroom had an unpleasant smell to it. Charged 32$ for parking in their own garage.
5.0 Okay
Pros: The staff was fine and helpful
Cons: The door lock for privacy fell off the door jam no frig or micro wave.
With a stay at The Midtown Hotel, you'll be centrally located in Boston, within a 5-minute walk of Boston Symphony Hall and Kenmore Square. Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Planning an event in Boston? This hotel features 2300 square feet (214 square meters) of event facilities. Self parking (subject to charges) is available onsite.
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