|"staff very helpful and pleasant."||(in 18 reviews)|
|"Very comfortable room, excellent service."||(in 91 reviews)|
|"Staff is friendly and helpful!"||(in 99 reviews)|
|"No fridge nor coffee machine"||(in 7 reviews)|
|"Room was too small."||(in 58 reviews)|
|"Overnight parking was expensive at $51.00/night"||(in 9 reviews)|
They never answer the phone, emails, or even facebook messenger! I booked a pre-paid free-cancellation room and tried for around 2 months to cancel and get my refund due to COVID. I am yet to hear from them. Called tons of times and always "took my information to call back", never called back.
Lovely customer service. Cute hotel in the middle of Copley Square. Hot chocolate in the lobby after a chilly Boston day - how nice!!
Front desk staff was very friendly and helpful. Short walking distance to attractions.
Check out was not until 12pm, maid knocked on door the door four times from 8am till 11:36am. Felt like was being rushed out.
Comfortable room and helpful staff.
House keeping staff entered the room without knocking and need to be more aware of guests who are in their rooms.
Partiers too noisy
Comfortable beds. Nicey decorated room. Pleasant staff.
Party crowd in the hallways from 3:30 until 4:30 am even after I asked them to quiet down. Valet parking is $ 50 while a public parking lot is accross the street. Breakfast not included.
The staff was very friendly and helpful. Great location, No restaurant,
Two nights I could hear the tenant above me as it sounded like he was bouncing a bowling ball. Only lasted a few minutes each night but not desirable at 11 pm
Great Boston Hotel
The hotel staff was so courteous and friendly! We were traveling for our anniversary and they were so nice to upgrade our room AND allow us early check-in after we arrived from an early morning flight. I liked the proximity to Boylston and Newberry St. I would definitely recommend this hotel to anyone traveling to Boston.
If the hotel was located a little closer to the freedom trail, it would have been perfect for our trip! We didn't mind walking, but did notice it wasn't as central as we thought.
The style of the hotel, convenient location and valet parking were nice. They were accommodating with our bags since arriving early.
There was nothing spectacular about this hotel. They made us wait until after 3 pm to check in. I gave the woman at the front desk our phone number while we walked around the city so she could let us know when our room was ready. We walked back to the hotel, it was after 3 and still couldn't check in so we waited in the lobby for about another 30 mins. We finally approached the front desk again and it appeared they had forgot to tell us it was ready. The rooms were nice and location convienent but that's about it. It worked well for one night but I wouldn't stay there for an extended period of time.
Tiny Bathroom, Big Hospitality!
The staff was very friendly and helpful. The room was beautiful and very clean. Andrew and the valet boys were wonderful. Very professional.
You could barely turn around in the, less than spacious, bathroom.
Easy check in, clean room and great location. Staff was friendly, professional and eager to help. I had an issue with the town car service they provided (no fault of their own) and they resolved it promptly with apologies. recommend without reservation.
The convenience of the location next to Prudential with some of the best local fine dining, and the hospitality of the staff deserve special recognition. The overall ambience is excellent; I highly recommend this place.
Location is centrally located
The room was small and not noise proof
Great design, wonderfully comfortable bed.
We lost all the power on one side of our room, so our TV and outlets did not work.
When the hotel changed hands, the new owners closed the sports bar and opened a "bistro" with a limited menu and overpriced food. This was disappointing.
nice people. Central location
small bathrooms, low showers
too expensive for such a class
Enjoyed its old world charm and hope will not all be lost in the forthcoming 'improvements'.
Yes. We were woken on our first morning to water coming through our bathroom ceiling. We had to move rapidly twice- first to a smaller room which we rejected and then to an acceptable one. In the rapid course of the move , my nightdress was lost and found 2 days later. The hotel did reimburse for a replacement.
Very poor bathroom about which I complained - we were moved to another room. This should not have been necessary. I did not like the ;a la carte' breakfast menu which menat we were charged for each separate item.
lots of character very quaint untouched by modern surroundings
in places parts of hotel looked tired
The Copley Square Hotel is located in downtown Boston, just steps from the city’s best attractions. This historic building sits in the popular Back Bay neighborhood, offering easy access to Fenway Park, Boston Common, and many other downtown attractions. Guests can walk to popular destinations like the Hynes Convention Center, Boston Public Garden, and the Boston Symphony Hall. Originally built in 1891, this hotel offers charming historical touches with modern accommodations and facilities. Parking is available at the hotel, which also provides valet parking service for a fee.
The Copley Square Hotel offers 143 guest rooms and suites with complimentary WiFi available in all areas of the building. There is an on-site nightclub and fitness center, along with a meeting room for small events and downtown meetings. The front desk is available 24 hours a day and complimentary continental breakfast is included with every stay. The hotel also provides concierge services, including ticket and tour assistance. The multilingual staff speaks English and Spanish and complimentary coffee and tea are served in the lobby throughout the day.
There are accessible guest rooms at this hotel. All rooms include in-room climate control, blackout drapes, flat-screen TVs with cable and pay movies, a desk, an in-room safe, and a private bathroom with complimentary toiletries. In-room massages are also available. Express check-in and check-out services are provided at the hotel, which also has a pet-friendly policy. This non-smoking property is also close to train stations and other public transit, and is just 15 minutes from Boston Logan International Airport.
based on 596 reviews
Policies vary by room type and provider.
Copley Square Hotel is located at 47 Huntington Avenue in Back Bay, 2.1 km from the centre of Boston. Boston Public Garden is the closest landmark to Copley Square Hotel.
Check-in time is 16:00 and check-out time is 11:00 at Copley Square Hotel.
Yes, Copley Square Hotel offers free Wi-Fi.
No, Copley Square Hotel does not offer free parking.
No, Copley Square Hotel does not offer free airport shuttle service.
Copley Square Hotel is 6.1 km from Boston Logan Intl. Copley Square Hotel is 19.1 km from Norwood Memorial.
Yes, Copley Square Hotel is a pet-friendly hotel.
No, Copley Square Hotel does not have a pool on-site.