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Boston hotels in West End
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Best hotels in West End (Boston)
Our hotel features a modern, sophisticated design that marries our urban location with a tranquil energy. At 14-stories with 220 rooms we have 2500 sq. ft. of meeting space & "The Bistro". We offer breakfast, dinner & a full bar for you to socialize and unwind. We are conveniently located within walking distance of TD Garden, home of the Boston Celtics and Boston Bruins. Boston’s Financial Center, & Government Center are all within close proximity along with major transportation hubs such as Boston North Station, Logan International Airport, and all major highways. The Courtyard Boston Downtown North Station places guests in the ideal spot to enjoy all that Boston has to offer.
Overall 8.9 Excellent
Based on 417 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Good
7.4
Excellent
10.0
Cons: Not having free parking
Excellent
10.0
Excellent
10.0
Pros: Close to the Garden and the North End. New, clean, and everyone was friendly. Fitness center was well equipped, not crowded on a Sunday morning..
Cons: We were on the Zakim bridge side and could hear traffic below, but it wasn't too bad. We were on the 9th floor, and it might be louder on lower floors. Starbucks in the lobby for breakfast was OK, not great.
Located in West End, this romantic hotel is within a 10-minute walk of TD Garden, The Freedom Trail and Faneuil Hall Marketplace. Quincy Market and Massachusetts General Hospital are also within 15 minutes. Boston North Station is only a 4-minute walk and Haymarket Station is 5 minutes.
Overall 8.7 Excellent
Based on 272 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
9.1
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
9.7
Excellent
10.0
Excellent
9.7
Pros: Great service, great location, and a unique feel to the overall hotel.
Excellent
10.0
Pros: Beautiful hotel, incredibly friendly staff, old fashioned luxury with modern touches, amazing bed
Excellent
10.0
Excellent
10.0
Pros: Staff was fantastic!! Front desk, bartenders, valet...everyone! Super personable and accommodating! I will remember most by name. Room was "loft-like", super cozy unique. Short walking distance to the water, aquarium, good bars and restaurants! We would definitely stay here again!
Good
7.4
Pros: Location. Nice personne at the entrance. Very clean and original. Confort. Smell good everywhere. Loved our room.
Cons: The shower need to offer a better shower system. We were Frozen. Restaurant is more a fast food. À lot of choices in the menu in the elevator...many meal are not present in the menu in the restaurant. The girl didn’t have explanation. We had 4-5 mistakes in our order. No vegetable in our plate. Tones of fries, and your meat choice. Forget it for a romantic dîner a saturday night...
Excellent
9.1
Good
7.7
Excellent
8.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Cons: The gym was a little small.
Excellent
9.4
Pros: nice pillows and pretty good mattress.
Excellent
8.8
Excellent
10.0
Excellent
10.0
Okay
4.5
Pros: Valet guy. Drawing on room wall. N/A
Cons: Front desk staff - rude, unhelpful, not knowledgeable. Literally acted like cared zero shits about your hotel and your guests. Upon check-in they seemed upset, acting like our arrival was imposing on their evening. It was raining and we requested an umbrella, which meant she had to leave the counter, this had her huffing and puffing. No greeting upon entry, ever. Not accommodating, whosoever. Just poor, poor service.
Okay
5.4
Pros: We checked in, headed up to our room, and found a party going on in it. Upon reporting that to the front desk, they were completely confounded. They found another room (supposedly larger than the first) and gave us drink coupons for the inconvenience. No problem. The room was small. 6" between the end of the bed and the desk. But otherwise ok. So we headed down to the bar and ordered two dry martinis a tiny bit dirty. They were out of Stoli so the bartender gave us a premium Stoli. The drinks came back with so much olive brine that they were green. Not drinkable, so we decided to head out for dinner. Upon leaving the coupons we were told that they didn't apply to premium drinks. We suggested paying the difference (for undrinkable cocktails) and the bartender got an attitude and said "just forget it". Finally, upon leaving the next morning, the smallish elevator stopped on the next floor down and the housecleaner got on with her cart, a big garbage bag stuffed with laundry, and a huge gray garbage can on wheels. We were crammed into the back corner of the elevator with our bags. How strange!
Excellent
8.0
Pros: We were very happy with our room and the mini bar had a great selection.
Cons: The bathroom sliding door was very difficult to open and close.
Excellent
9.7
Pros: The staff was extremely helpful and friendly, especially Fred!
Cons: I'm not too keen on the standup shower. Sometimes it's nice to soak in a tub while on vacay.
Excellent
10.0
Cons: Limited room service menu
Excellent
10.0
Pros: Cute hotel and very comfortable. The check in was the fastest check in I've ever had and I travel a lot!
Cons: The lounge closed very early for such a fun town.
Excellent
10.0
Excellent
10.0
Pros: Services was fantastic at this hotel. The room was ready right away, and my request for extra's in the room was honored. Ease of taxi service, and just across the street from the T and garden.
Excellent
9.4
Excellent
9.7
Excellent
9.4
Excellent
9.7
Pros: I loved how nest and clean the room was. For two people the king bed room would be a bit crowded. The staff was very friendly and helpful with each contact I had with them. . I enjoyed it immensely..
Cons: Only the size of the room. It would be tight for more than one person.
Excellent
8.5
Excellent
9.4
Pros: Fun and incredibly hospitable staff. Great location and walking distance to bars/restaurants. Comfortable and modern room. Will stay here again!
Good
7.3
Pros: Beautiful decor, great location
Cons: Room was too small, no proper door to bathroom, staff was unprofessional and immature.
Good
7.4
Pros: Location, beds and pillows very comfortable. Clean except for under sink and mold in shower.
Cons: Room was extremely small, bairly ok for one person, VERY cramped for two.
Excellent
8.0
Pros: Great location in center of city. Clean and well maintained. Unique and accentric feel.
Cons: Thin walls, could hear everything going on in the hallway. Hard pillows, my neck and head hurt so bad in the morning. Tiny rooms.
Excellent
9.6
Pros: Loved the interior design of the entire hotel. The bar staff (and food) were also really great. Can't wait to go back!
Cons: I only wished the bar stayed open later and/or offered longer (later) room service hours.
Excellent
9.3
Pros: Beautifully appointed. Unusual building (flatiron building) - our room was in the "pointed" end of the building and had 4 windows! Restaurant, bar and room service available.
Cons: Location in the government center is a bit out of the way for tourists. However, Boston is so small, we realized it is only about a 10 minute walk to the North End restaurants and in the other direction, to Beacon Hill.
Excellent
9.7
Pros: I loved the modern interior design and how friendly and helpful the staff was. My wife and I stayed at the Boxer for two nights for our mini-moon. We told the front desk staff that it was our honeymoon, and then about ten minutes later, a piece of red velvet cake and a bottle of champagne arrived at our door, completely on the house. We were very impressed.
Cons: My only complaint is that the rooms in the pictures from the website looked bigger than our actual room.
With a stay at The Liberty, a Marriott Luxury Collection Hotel, Boston in Boston (West End), you'll be a 3-minute walk from Massachusetts General Hospital and 9 minutes by foot from Museum of Science. Featured amenities include complimentary wired Internet access, a business center, and complimentary newspapers in the lobby.
Overall 8.5 Excellent
Based on 484 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
8.8
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
8.2
Excellent
10.0
Excellent
9.1
Excellent
10.0
Excellent
10.0
Excellent
8.8
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Pros: All of it
Okay
4.0
Pros: Structure
Cons: Pretty much everything
Good
6.5
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
9.1
Okay
5.7
Excellent
9.0
Pros: Great getaway for a night in town in a luxury ex-jail. Champagne welcome at check-in sets the right tone. Good location, close to Charles River, Beacon Hill, and Kendall Square.
Cons: Request a room with the beautiful view overlooking the Charles River, otherwise you might just be looking into the hospital next door.
Good
6.0
Pros: The staff was very friendly and courteous. Location was excellent for my needs
Cons: Price was way too much for the room and amenities. Very poor value for the money. Does not compare to the Four Seasons or the Ritz in comfort price or amenities. Room was not very comfortable and to charge $19.95 for high speed internet per day is outrageous.For the price it should be complimentary. Would not stay there again.
Excellent
10.0
Pros: Staff competence, familiarity with hotel history, ease of manner, and ability to communicate. Terrific in every way and ideal for those who have out-patient care and have to have a check-in with the doctor early the next morning. Especially nice bedding and furniture choices.
Excellent
10.0
Pros: There are so many choices of hotels in Boston, but this hotel is unique and definitely luxury. They give 5 star service and the rooms are very comfortable and clean. We met up with old friends in Boston and we all stayed the the Liberty, we had an amazing time! Also it was great to be able to come back to the hotel after dinner and the bar scene at the hotel was great.
Cons: The breakfast at the hotel was overpriced for the portions and service was very slow.
Excellent
10.0
Pros: Huge rooms with a great location near the sites of Beacon Hill
Excellent
10.0
Pros: We've stayed at the Liberty several times. We love it. Great location, great restaurants, and the lobby is amazing.
Excellent
10.0
Cons: Bar at night was so packed you couldn't get a drink.
Excellent
10.0
Pros: andre and young man from new jersey was the best person who hever attended me at a hotel . Top notch.
Cons: the business center and gym need an upgrade
Excellent
10.0
Pros: The brick work was super cool and the location is top notch. Walking Charles street and public garden was amazing
Cons: If you stay in the jail rooms the lobby can get a little roudy, but bar closes at 2am so it's quiet after that
Excellent
9.4
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
9.6
Excellent
10.0
Excellent
10.0
Excellent
9.4
Pros: Great rooms, great service.
Cons: Not very family friendly.
Excellent
9.7
Excellent
10.0
Excellent
8.2
Excellent
10.0
Excellent
8.2
Excellent
9.4
Excellent
10.0
Excellent
10.0
Excellent
10.0
Pros: This property gets high marks across the board. The building is an architectural wonder and the history is awesome. Terrific location too. The staff is ultra-proffesional and goes above and beyond. Lobster pizza at Scampo was superb, the night life in the lobby was fun. Would highly recommend and will definitely return.
Excellent
10.0
Pros: Great getaway for a night in town. Great location with huge room. Staff and amenities were excellent!!
Excellent
10.0
Pros: Customer Service was amazing - staff was efficient, friendly and helpful. Over all feeling of this place is customer-centric without being stuffy or gratuitous -Would love to go back again!
Cons: It was a little hard to get to off the highway - but not much they can do about that ;)
Good
7.4
Pros: The staff was amazing. Great customer service and very knowledgable of Boston. We had lunch at the restaurant "clink". Both the food and service was fantastic.
Cons: My only complaint was our room. The bed felt a little cheap and was squeaky. The air conditioner seem to have some trouble keeping the room cool. They had robes in the room and although they were clean, they looked worn and were frayed around the collar and sleeves.
Kimpton Onyx Hotel, our West End Boston boutique hotel, offers a genuine feel that gives guests an immediate sense of belonging from the moment they enter our intimate yet edgy lobby-bar. With the ambiance of a low-key urban loft, our downtown hub proves an ideal alternative to traditional or overly trendy Boston venues. You'll immediately come to love our unscripted, genuine hospitality, bold color scheme that's both masculine and cozy and delicious fare, served at the mesmerizing Ruby Room.
Overall 8.4 Excellent
Based on 497 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
8.8
Excellent
9.1
Good
7.7
Excellent
8.5
Excellent
10.0
Excellent
10.0
Excellent
9.1
Excellent
8.0
Excellent
10.0
Good
7.4
Pros: Everyone was extremely nice and helpful! I'm a NYer so that means a lot!
Excellent
8.0
Excellent
8.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Good
7.7
Pros: The staff was very friendly and the location was great to get to everything we wanted to do.
Cons: It was to expensive for what I got in return. No fridge, no microwave in the rooms. The parking is was also expensive.
Mediocre
2.0
Pros: Decor
Cons: Terrible unprofessional and incompetent front end manager. Would never go back here
Good
7.7
Good
7.4
Excellent
10.0
Excellent
9.1
Okay
4.5
Cons: Noisy. Insulation was very bad. Could hear next door talking. Facility is very basic. For the price paid not justified. More feel like a 3 star hotel.
Good
6.2
Pros: Rooms and bathrooms were nice, fresh coffee service and water in lobby nice touch. Morning staff was lovely. Convenient to wharf and north end.
Cons: Lobby has no seatng area at all other that the restaurant, where the music blared way too loud all day. My son was resting in the room and there was literally no quiet place in the hotel to go check email or make a few calls. 2 of my 4 nights there were way overpriced, priced dropped significantly over the weekend. No concierge to help with suggestions, directions, etc. when limited front desk staff is engaged with guests.
Excellent
9.7
Pros: The ambience is cool--contemporary and funky with a sense of humor and fun thrown in. The staff at the front desk were wonderful--friendly, helpful, welcoming. Nice touches--daily complimentary wine bar in the lobby, fun animal print bathrobes in the room. The location is great, walked everywhere. Oh, and it's pet friendly!
Cons: It would be nice to have a coffee maker in the room. When I asked at the desk, however, they brought one right up.
Okay
4.8
Pros: Friendly front desk staff
Cons: Not a good location. Overpriced. Cannot find a taxi at front door. Huge problem with intoxicated guest, kept me awake and upset. Will not return
Excellent
10.0
Pros: We had a great experience. The costumer service and location were excellent.
Okay
4.2
Pros: Location
Cons: The size of rooms bathroom layouts and more....
Excellent
10.0
Pros: Within walking distance of everything in the north end which is most of what you would want to see in Boston. The accommodations were well worth the price.
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
8.0
Pros: Like the vibe and decor
Cons: Rooms were pretty small and gym was tiny
Excellent
10.0
Pros: Everything
Mediocre
3.7
Excellent
10.0
Excellent
8.0
Excellent
8.6
Excellent
10.0
Excellent
10.0
Excellent
8.8
Good
7.7
Excellent
8.0
Excellent
8.2
Good
7.1
Pros: Valet parking was ground-level and adjacent to the hotel, so the few times we needed to access the car to fetch or store things like umbrellas, it was convenient. Housekeeping did an excellent job of keeping the room tidy.
Cons: Hotel location was not great; one block north near the garden is a little shady. This also means any time there is a Garden event, access to the hotel can be very difficult by car (other times are just fine). The floor often smelled like marijuana. I guess the hotel allows pets because whenever I got off the elevator the dogs in the neighboring rooms all started barking. Weird.
Good
7.4
Pros: Very friendly and helpful. Rooms clean. Good location.
Cons: Small bathrooms with no place to put things. Not enough room in king room to put two suitcases without tripping over one of them. Parking per night $45 which to me is high. Prefer coffee in room.
Good
6.2
Pros: The room design was modern and clean, but the size of it was really difficult to move around in. The front desk people were so nice and helpful.
Cons: For the price, I really do not believe I got my money's worth. The AC was set on some Eco setting that only ran when there was movement in the room, it was hot and uncomfortable and i slept terribly. There was no soap in the shower and our view was of a pile of garbage out the window. Also, to valet park it was 47 dollars, which should be free. after spending 355 on a small room.
Excellent
10.0
Pros: Very clean rooms, super friendly staff, great room service and the shower products are awesome!
Cons: Mini bar in the room only had soda and tonic water- no alcohol.
Excellent
10.0
Pros: The room was fabulous; clean pretty and had amenities in case you forgot anything! Staff was friendly and helpful! 24/7 valet parking with come and go access As you please. Also cheapest pRking in the area.
Welcome to Hotel Indigo Boston Garden The hotel is located across from North Station and the TD Bank Garden making it the closest hotel to the Garden, home to both the Boston Celtics and the Bruins. Boston is a walking city and the hotel is central to all the historic neighborhoods and attractions you want to visit. Business and government travelers appreciate that the hotel is near the financial center, all government buildings, JFK Building, the GSA or Tip O'Neill Building, Massachusetts General Hospital, Spaulding Rehabilitation Center, Massachusetts Eye Ear, and only 3 miles from Logan Airport (BOS). Boston is home of many of the world's finest colleges and the hotel is located within minutes of many of them; Harvard, Yale, Cambridge, MIT, Boston College to name a few. For leisure travelers visiting Boston, Hotel Indigo Boston Garden provides easy access to Faneuil Hall, Paul Revere's house and Boston Harbor. Our location in historic downtown Boston makes it easy to follow the Freedom Trail or to tour one of the many world-class museums in Boston. With many great restaurants and attractions also in easy reach, this hotel in Boston's North End is an ideal location for your next visit.
Overall 8.1 Excellent
Based on 439 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
9.4
Pros: Very friendly people at reception desk! Accommodating and caring people working the breakfast time the Saturday of the Boston Marathon weekend.
Cons: Very expensive (~ 300/night) but most/all hotels are expensive in Boston it seems and it was marathon weekend.
Excellent
10.0
Pros: Got there late and left early, so this isn't super detailed review. Check-in was quick and the desk staff was professional and polite. Nice clean room. Comfortable bed.
Excellent
9.7
Excellent
8.0
Pros: Decently-sized rooms, USB outlets
Cons: No fresh fruit for breakfast most days, wasteful (cleaners leave lights on, no option to not have towels replaced, etc.)
Excellent
8.0
Pros: The staff at the front desk were awesome. Thanks for everything.
Excellent
10.0
Pros: Staff was very friendly and helpful. We saw a show at the TD Garden, two minute walk! Our room was clean- nice walk-in closet, kitchen area with microwave and sink & fridge- close to restaurants. Nice breakfast included. And the valet service made it so easy to get in and out. Going to see Neil Diamond at the TD Garden was awesome, reflecting on the trip we all agreed that the friendly, visible, accomodating hotel staff made the trip even better.
Good
7.4
Pros: Right across the street from TD Garden, the single reason I chose this hotel.
Cons: Exorbitant cost for basic lodging. Why this place costs the same per night as the harbor hotels I do not know...I guess they jack up the rate when there are games across the street. TV kept stuttering so every 5th word or so you'd miss. Now that I know the area, I will likely not choose this place again. Bars everywhere, loud people well into the night, garbage all over the streets, broken elevator. etc..
Located in West End, this hotel is within a 15-minute walk of Massachusetts General Hospital, TD Garden and Boston Common. Boston Public Garden and Faneuil Hall Marketplace are also within 15 minutes. Charles-MGH Station is only a 5-minute walk and Bowdoin Station is 5 minutes.
Overall 7.8 Good
Based on 2,702 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Good
6.2
Okay
4.0
Pros: The only good thing about this place was the location.
Cons: On first getting to hotel, no one offered any help with luggage and there were literally 4 employees just standing by valet and door. Check in was not any better. Gentleman who checked us in did not look at me nor addressed me by name. Essentially said name, credit card, and your room number is. Terrible impression. The hotel is not as pictured and is very run down. Bathroom was dirty with peeling ceiling and mildew in shower. Door to room looked like someone tried using a screwdriver to get in. Ice machine on 3rd floor didnt work. No mini fridge in room. For $300 a night I definitely expected more, especially from a Wyndham hotel.
Excellent
9.1
Pros: Friendly staff. A great location. Room was clean.
Cons: No refrige in room.
Excellent
8.0
Good
6.5
Okay
5.1
Good
6.0
Pros: The room was clean the location was great to transportation and food.
Cons: Staff was not friendly or helpful. The valet parking did a poor job of driving my car burnt the clutch very badly. They also didn't have my reservation and acted like it was more my problem then tried to be helpful even though I had the conformation and all the correct information.
Good
7.7
Pros: Close to an event I was attending. Valet staff was very helpful.
Cons: Not close to much. Room was ok, nothing outstanding. You pay a lot for location.
Excellent
8.3
Pros: Very solid room, clean and comfortable. I enjoyed the views, location in the city and easy accesibility to other important locales.
Okay
5.1
Pros: It was a decant place to stay nothing amazing nothing special. a perfect place if you only want to sleep in the hotel and nothing else.
Cons: The staff tried charging me for my whole stay the day i checked in even though my reservation through the website was fine in the end. And because of how they charge you $75 extra every night you stay that they eventually reimburse you for, they ran up my credit card that when I tried checking out I could not because of all these random charges. the staff honestly didn't seem train on how to use the computer register system at all, because when I started questioning more some how the amount I owed went down. considering that i ran into several problems with payment i would not recommend staying here. i have even stayed at other hotels and have never ran into problems like this.
Mediocre
3.6
Pros: Location
Cons: Wifi didn't work at all and they knew it, said they knew it was "terrible," and "working on it" but didn't do anything to fix it for 4 days. Pathetic in this day and age. And at check in, with no one else on line, it took 15 minutes because "our computers are slow," but "we're working on it." Would not recommend this place to anyone, and in light of the prices it charges, it amounts to theft.
Excellent
10.0
Pros: The Jamican Man at the door, he was great,MON lol
Okay
4.5
Pros: location
Cons: only one person behind the counter on june25th saturday at 3 o'clock. had to wait in line for twenty minutes even though i had booked on line!!. some people in front of me were trying to get a cheap room for the following monday!!!??? I wasn't told by the person at the counter that it didn't come with a continental breakfast the next morning and at over two hundred dollars , I felt that it should have ,so I had to find my way to whole foods for breakfast. Also, the ice machine on my floor was out of order, and I had to go to the 10th floor for ice The worst thing was that the two key cards for the room wouldn't work properly after several minutes o fighting with it!!!??? I have blood pressure problems and am a disabled vietnam veteran. I was hoping that it would have been a lot less stressful...... the faucet in the shower didn"t work properly....
Excellent
10.0
Good
7.1
Cons: Dirty windows took away from the view. Bed a little too firm; I woke with stiffness.
Excellent
8.2
Pros: Excellent location
Cons: Restaurant was late opening for breakfast and we had a medical appointment so we were on a tight schedule. Food and service was excellent, however.
Okay
4.2
Pros: Great location, room was comfortable enough.
Cons: Pretty stingy for $500 a night. No fridge, $20 extra for a cot. Be careful when you initial the forms at check in or you might not notice things like $400 for smoking in the room, $50-100 for not checking out by noon. It wasn't an issue but I didn't like how they tried to sneak it by me. In summary, for the money you can do better.
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