Centrally located and steps away from shopping, dining, and Boston Common, The Liberty Hotel sits at the foot of Beacon Hill. Guests have direct access to the Charles River Esplanade—ideal for running, biking, sailing, and kayaking in warm weather. The Liberty Bar and Alibi serve light fare and the finest spirits. Chef Anthony Dawodu’s Clink specializes in American classics using fresh local organic ingredients, and Scampo offers intriguing new Italian dishes by Chef Lydia Shire. Majestic skyline and river views can be taken in from the 298 guest rooms, including the 2,200-square-foot Presidential Suite and nine other suites. Rooms are adorned with impeccable style and bathed in natural light via floor-to-ceiling windows.
Skip to main content
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
Best hotels in West End (Boston)
Overall 8.8 Excellent
Based on 2,420 reviews
All reviews
- All reviews
- Couples
- Families
- Business
Good
6.0
Pros: The staff was very friendly and courteous. Location was excellent for my needs
Excellent
9.4
Pros: Great rooms, great service.
Excellent
10.0
Pros: The liberty staff, amenities, location and feel were top notch.
OK
4.0
Pros: Structure
Excellent
10.0
Excellent
8.0
Pros: The hotel is very unique for sure. How often do you get to stay in a prison in luxury? The staff is very friendly, and the glass of sparkling wine at check in was lovely. The quiet lobby turns into a very lively nightclub in the evening. Our view was a tiny slice of the Charles river and the Royal Sonesta Hotel.
Excellent
10.0
Pros: andre and young man from new jersey was the best person who hever attended me at a hotel . Top notch.
Excellent
10.0
Pros: Customer Service was amazing - staff was efficient, friendly and helpful. Over all feeling of this place is customer-centric without being stuffy or gratuitous -Would love to go back again!
Excellent
10.0
Pros: The brick work was super cool and the location is top notch. Walking Charles street and public garden was amazing
Excellent
8.0
Pros: Clean and comfortable. Good valet staff.
Excellent
9.1
Pros: Very friendly staffs.
Excellent
10.0
Pros: We've stayed at the Liberty several times. We love it. Great location, great restaurants, and the lobby is amazing.
Details
Reviews
Overall 8.8 Excellent
Based on 2,420 reviews
Vibe
9.3
Location
8.9
Amenities
8.7
Bar and Beverages
7.9
WiFi
7.8
Room
7.6
Service
7.6
Breakfast
7.0
Value for money
4.0
Wellness Area
3.2
Vibe
9.2
Location
9.1
Amenities
8.7
Service
7.8
Room
6.9
Cleanliness
6.8
Value for money
4.0
Vibe
8.9
Location
8.8
Food
7.9
Service
7.5
Room
7.1
Value for money
4.1
Vibe
9.1
Location
9.0
Service
7.9
Room
7.1
Comfort
7.0
6.0 Good
Pros: The staff was very friendly and courteous. Location was excellent for my needs
Cons: Price was way too much for the room and amenities. Very poor value for the money. Does not compare to the Four Seasons or the Ritz in comfort price or amenities. Room was not very comfortable and to charge $19.95 for high speed internet per day is outrageous.For the price it should be complimentary. Would not stay there again.
9.4 Excellent
Pros: Great rooms, great service.
Cons: Not very family friendly.
10.0 Excellent
Pros: The liberty staff, amenities, location and feel were top notch.
Cons: I did not like how thin the walls connecting the rooms were. It was hard to fall asleep at night a few nights we were there because there was no sound buffer.
4.0 OK
Pros: Structure
Cons: Pretty much everything
10.0 Excellent
Pros:
Cons: Bar at night was so packed you couldn't get a drink.
8.0 Excellent
Pros: The hotel is very unique for sure. How often do you get to stay in a prison in luxury? The staff is very friendly, and the glass of sparkling wine at check in was lovely. The quiet lobby turns into a very lively nightclub in the evening. Our view was a tiny slice of the Charles river and the Royal Sonesta Hotel.
Cons: The price for everything from drinks to breakfast is obscene. My husband and I had breakfast in Clink Sunday morning, I had Bacon and eggs, with 6 pieces of red potatoe,and two cold pieces of toast. My husband had the same except he had sausages that were undercooked, and we each had coffee. The total came to $59.92 without tip. We didn't get menus, just ordered, so we were stunned. Buyer beware!!
10.0 Excellent
Pros: andre and young man from new jersey was the best person who hever attended me at a hotel . Top notch.
Cons: the business center and gym need an upgrade
10.0 Excellent
Pros: Customer Service was amazing - staff was efficient, friendly and helpful. Over all feeling of this place is customer-centric without being stuffy or gratuitous -Would love to go back again!
Cons: It was a little hard to get to off the highway - but not much they can do about that ;)
10.0 Excellent
Pros: The brick work was super cool and the location is top notch. Walking Charles street and public garden was amazing
Cons: If you stay in the jail rooms the lobby can get a little roudy, but bar closes at 2am so it's quiet after that
8.0 Excellent
Pros: Clean and comfortable. Good valet staff.
Cons: $50 parking... conveniently not mentioned prior to arrival. Asked for 2 queens and got a king. Nothing but 20-somethings in the lobby any time I was in it (ZZZzzzzzz). As I almost live in hotels, I care about the mix for my own sanity and it would be nice to have a more professionally/intellectually diverse mix. Inconvenient access to AC plugs at the desk. Occupancy sensors suck. No mint:)
9.1 Excellent
Pros: Very friendly staffs.
Cons: Free Wifi only for 2 devices per room & it's not the high speed for playing games. Upgrade is $20 extra.
10.0 Excellent
Pros: We've stayed at the Liberty several times. We love it. Great location, great restaurants, and the lobby is amazing.
Cons:
Centrally located and steps away from shopping, dining, and Boston Common, The Liberty Hotel sits at the foot of Beacon Hill. Guests have direct access to the Charles River Esplanade—ideal for running, biking, sailing, and kayaking in warm weather. The Liberty Bar and Alibi serve light fare and the finest spirits. Chef Anthony Dawodu’s Clink specializes in American classics using fresh local organic ingredients, and Scampo offers intriguing new Italian dishes by Chef Lydia Shire. Majestic skyline and river views can be taken in from the 298 guest rooms, including the 2,200-square-foot Presidential Suite and nine other suites. Rooms are adorned with impeccable style and bathed in natural light via floor-to-ceiling windows.
With a stay at The Boxer, you'll be centrally located in Boston, just a 4-minute walk from TD Garden and 11 minutes by foot from Faneuil Hall Marketplace. Featured amenities include a business center, express check-in, and express check-out.
Overall 8.6 Excellent
Based on 1,167 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
9.4
Pros: nice pillows and pretty good mattress.
Excellent
9.7
Pros: The staff was extremely helpful and friendly, especially Fred!
Excellent
8.0
Pros: Great location in center of city. Clean and well maintained. Unique and accentric feel.
Excellent
10.0
Pros: Services was fantastic at this hotel. The room was ready right away, and my request for extra's in the room was honored. Ease of taxi service, and just across the street from the T and garden.
Excellent
10.0
OK
5.4
Pros: We checked in, headed up to our room, and found a party going on in it. Upon reporting that to the front desk, they were completely confounded. They found another room (supposedly larger than the first) and gave us drink coupons for the inconvenience. No problem.
The room was small. 6" between the end of the bed and the desk. But otherwise ok.
So we headed down to the bar and ordered two dry martinis a tiny bit dirty. They were out of Stoli so the bartender gave us a premium Stoli. The drinks came back with so much olive brine that they were green. Not drinkable, so we decided to head out for dinner. Upon leaving the coupons we were told that they didn't apply to premium drinks. We suggested paying the difference (for undrinkable cocktails) and the bartender got an attitude and said "just forget it".
Finally, upon leaving the next morning, the smallish elevator stopped on the next floor down and the housecleaner got on with her cart, a big garbage bag stuffed with laundry, and a huge gray garbage can on wheels. We were crammed into the back corner of the elevator with our bags.
How strange!
OK
4.5
Pros: Valet guy.
Drawing on room wall.
N/A
Good
7.4
Pros: Location. Nice personne at the entrance. Very clean and original. Confort. Smell good everywhere. Loved our room.
Good
7.4
Pros: Location, beds and pillows very comfortable. Clean except for under sink and mold in shower.
Excellent
10.0
Pros: Beautiful hotel, incredibly friendly staff, old fashioned luxury with modern touches, amazing bed
Excellent
9.7
Pros: I loved the modern interior design and how friendly and helpful the staff was. My wife and I stayed at the Boxer for two nights for our mini-moon. We told the front desk staff that it was our honeymoon, and then about ten minutes later, a piece of red velvet cake and a bottle of champagne arrived at our door, completely on the house. We were very impressed.
Excellent
10.0
Pros: Staff was fantastic!! Front desk, bartenders, valet...everyone! Super personable and accommodating! I will remember most by name. Room was "loft-like", super cozy unique. Short walking distance to the water, aquarium, good bars and restaurants! We would definitely stay here again!
Details
Reviews
Overall 8.6 Excellent
Based on 1,167 reviews
WiFi
9.4
Location
9.1
Service
8.9
Room
6.7
Breakfast
6.3
Comfort
4.5
Location
9.0
Service
8.9
Room
6.3
Breakfast
6.0
Value for money
5.8
Comfort
4.8
Location
9.2
Service
8.7
Breakfast
6.6
Room
6.0
Comfort
4.6
Service
8.9
Location
8.9
Vibe
8.5
Room
5.6
Comfort
3.9
Service
9.1
Location
8.8
Room
6.0
Comfort
4.5
9.4 Excellent
Pros: nice pillows and pretty good mattress.
Cons:
9.7 Excellent
Pros: The staff was extremely helpful and friendly, especially Fred!
Cons: I'm not too keen on the standup shower. Sometimes it's nice to soak in a tub while on vacay.
8.0 Excellent
Pros: Great location in center of city. Clean and well maintained. Unique and accentric feel.
Cons: Thin walls, could hear everything going on in the hallway. Hard pillows, my neck and head hurt so bad in the morning. Tiny rooms.
10.0 Excellent
Pros: Services was fantastic at this hotel. The room was ready right away, and my request for extra's in the room was honored. Ease of taxi service, and just across the street from the T and garden.
Cons:
10.0 Excellent
Pros:
Cons: The gym was a little small.
5.4 OK
Pros: We checked in, headed up to our room, and found a party going on in it. Upon reporting that to the front desk, they were completely confounded. They found another room (supposedly larger than the first) and gave us drink coupons for the inconvenience. No problem.
The room was small. 6" between the end of the bed and the desk. But otherwise ok.
So we headed down to the bar and ordered two dry martinis a tiny bit dirty. They were out of Stoli so the bartender gave us a premium Stoli. The drinks came back with so much olive brine that they were green. Not drinkable, so we decided to head out for dinner. Upon leaving the coupons we were told that they didn't apply to premium drinks. We suggested paying the difference (for undrinkable cocktails) and the bartender got an attitude and said "just forget it".
Finally, upon leaving the next morning, the smallish elevator stopped on the next floor down and the housecleaner got on with her cart, a big garbage bag stuffed with laundry, and a huge gray garbage can on wheels. We were crammed into the back corner of the elevator with our bags.
How strange!
Cons:
4.5 OK
Pros: Valet guy.
Drawing on room wall.
N/A
Cons: Front desk staff - rude, unhelpful, not knowledgeable. Literally acted like cared zero shits about your hotel and your guests.
Upon check-in they seemed upset, acting like our arrival was imposing on their evening.
It was raining and we requested an umbrella, which meant she had to leave the counter, this had her huffing and puffing.
No greeting upon entry, ever.
Not accommodating, whosoever.
Just poor, poor service.
7.4 Good
Pros: Location. Nice personne at the entrance. Very clean and original. Confort. Smell good everywhere. Loved our room.
Cons: The shower need to offer a better shower system. We were Frozen.
Restaurant is more a fast food.
À lot of choices in the menu in the elevator...many meal are not present in the menu in the restaurant. The girl didn’t have explanation.
We had 4-5 mistakes in our order. No vegetable in our plate. Tones of fries, and your meat choice. Forget it for a romantic dîner a saturday night...
7.4 Good
Pros: Location, beds and pillows very comfortable. Clean except for under sink and mold in shower.
Cons: Room was extremely small, bairly ok for one person, VERY cramped for two.
10.0 Excellent
Pros: Beautiful hotel, incredibly friendly staff, old fashioned luxury with modern touches, amazing bed
Cons:
9.7 Excellent
Pros: I loved the modern interior design and how friendly and helpful the staff was. My wife and I stayed at the Boxer for two nights for our mini-moon. We told the front desk staff that it was our honeymoon, and then about ten minutes later, a piece of red velvet cake and a bottle of champagne arrived at our door, completely on the house. We were very impressed.
Cons: My only complaint is that the rooms in the pictures from the website looked bigger than our actual room.
10.0 Excellent
Pros: Staff was fantastic!! Front desk, bartenders, valet...everyone! Super personable and accommodating! I will remember most by name. Room was "loft-like", super cozy unique. Short walking distance to the water, aquarium, good bars and restaurants! We would definitely stay here again!
Cons:
With a stay at The Boxer, you'll be centrally located in Boston, just a 4-minute walk from TD Garden and 11 minutes by foot from Faneuil Hall Marketplace. Featured amenities include a business center, express check-in, and express check-out.
Our West End boutique hotel offers a genuine feel that gives guests an immediate sense of belonging from the moment they enter our intimate yet edgy lobby-bar. With the ambiance of a low-key urban loft, our downtown hub proves an ideal alternative to traditional or overly trendy Boston venues. You'll immediately come to love our unscripted, genuine hospitality, bold color scheme that's both masculine and cozy and delicious fare, served at the mesmerizing Ruby Room.
Overall 8.4 Excellent
Based on 1,496 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Mediocre
2.0
Mediocre
2.0
Pros: Decor
OK
4.2
Pros: Location
Good
7.4
Pros: Very friendly and helpful. Rooms clean. Good location.
Good
7.1
Pros: Valet parking was ground-level and adjacent to the hotel, so the few times we needed to access the car to fetch or store things like umbrellas, it was convenient. Housekeeping did an excellent job of keeping the room tidy.
Excellent
9.7
Pros: The ambience is cool--contemporary and funky with a sense of humor and fun thrown in. The staff at the front desk were wonderful--friendly, helpful, welcoming. Nice touches--daily complimentary wine bar in the lobby, fun animal print bathrobes in the room. The location is great, walked everywhere. Oh, and it's pet friendly!
Good
7.7
Pros: The staff was very friendly and the location was great to get to everything we wanted to do.
Excellent
10.0
Pros: Within walking distance of everything in the north end which is most of what you would want to see in Boston. The accommodations were well worth the price.
Good
6.2
Pros: Rooms and bathrooms were nice, fresh coffee service and water in lobby nice touch. Morning staff was lovely. Convenient to wharf and north end.
Good
7.4
Pros: Everyone was extremely nice and helpful! I'm a NYer so that means a lot!
OK
4.8
Pros: Friendly front desk staff
OK
4.5
Details
Reviews
Overall 8.4 Excellent
Based on 1,496 reviews
Service
9.0
Location
9.0
Room
7.2
WiFi
7.0
Bar and Beverages
6.6
Value for money
5.1
Wellness Area
4.0
Breakfast
3.8
Location
9.0
Service
8.9
Room
6.8
Food
6.7
Bar and Beverages
6.5
Comfort
5.7
Value for money
5.4
Breakfast
3.9
Service
9.0
Location
8.8
Room
6.5
Comfort
5.3
Value for money
4.8
Breakfast
3.8
Service
9.0
Location
8.8
Room
6.3
Comfort
5.6
Value for money
5.0
Service
9.1
Room
6.5
2.0 Mediocre
Pros:
Cons: They let me book this hotel. I arrived only to find that the Kayak system had listed it as available and accepted my money but not secured me a room. The hotel had to turn me away and I had to go find another hotel. It sucked.
2.0 Mediocre
Pros: Decor
Cons: Terrible unprofessional and incompetent front end manager. Would never go back here
4.2 OK
Pros: Location
Cons: The size of rooms bathroom layouts and more....
7.4 Good
Pros: Very friendly and helpful. Rooms clean. Good location.
Cons: Small bathrooms with no place to put things. Not enough room in king room to put two suitcases without tripping over one of them.
Parking per night $45 which to me is high. Prefer coffee in room.
7.1 Good
Pros: Valet parking was ground-level and adjacent to the hotel, so the few times we needed to access the car to fetch or store things like umbrellas, it was convenient. Housekeeping did an excellent job of keeping the room tidy.
Cons: Hotel location was not great; one block north near the garden is a little shady. This also means any time there is a Garden event, access to the hotel can be very difficult by car (other times are just fine). The floor often smelled like marijuana. I guess the hotel allows pets because whenever I got off the elevator the dogs in the neighboring rooms all started barking. Weird.
9.7 Excellent
Pros: The ambience is cool--contemporary and funky with a sense of humor and fun thrown in. The staff at the front desk were wonderful--friendly, helpful, welcoming. Nice touches--daily complimentary wine bar in the lobby, fun animal print bathrobes in the room. The location is great, walked everywhere. Oh, and it's pet friendly!
Cons: It would be nice to have a coffee maker in the room. When I asked at the desk, however, they brought one right up.
7.7 Good
Pros: The staff was very friendly and the location was great to get to everything we wanted to do.
Cons: It was to expensive for what I got in return. No fridge, no microwave in the rooms. The parking is was also expensive.
10.0 Excellent
Pros: Within walking distance of everything in the north end which is most of what you would want to see in Boston. The accommodations were well worth the price.
Cons:
6.2 Good
Pros: Rooms and bathrooms were nice, fresh coffee service and water in lobby nice touch. Morning staff was lovely. Convenient to wharf and north end.
Cons: Lobby has no seatng area at all other that the restaurant, where the music blared way too loud all day. My son was resting in the room and there was literally no quiet place in the hotel to go check email or make a few calls. 2 of my 4 nights there were way overpriced, priced dropped significantly over the weekend. No concierge to help with suggestions, directions, etc. when limited front desk staff is engaged with guests.
7.4 Good
Pros: Everyone was extremely nice and helpful! I'm a NYer so that means a lot!
Cons:
4.8 OK
Pros: Friendly front desk staff
Cons: Not a good location. Overpriced. Cannot find a taxi at front door. Huge problem with intoxicated guest, kept me awake and upset. Will not return
4.5 OK
Pros:
Cons: Noisy. Insulation was very bad. Could hear next door talking. Facility is very basic. For the price paid not justified. More feel like a 3 star hotel.
Our West End boutique hotel offers a genuine feel that gives guests an immediate sense of belonging from the moment they enter our intimate yet edgy lobby-bar. With the ambiance of a low-key urban loft, our downtown hub proves an ideal alternative to traditional or overly trendy Boston venues. You'll immediately come to love our unscripted, genuine hospitality, bold color scheme that's both masculine and cozy and delicious fare, served at the mesmerizing Ruby Room.
Wyndham Boston Beacon Hill offers an envious downtown location with easy to access Bostons top businesses, Hospitals and Universities. Enjoy complimentary Wi-Fi, bottled water, in room safe, in room coffee, access to our fitness room and business center. Many rooms feature views of the Charles River or Beacon Hill Skyline. Executive Rooms offer 20% off of food at Dean's List Restaurant, bathrobes, and refrigerators. During the summer months, enjoy our seasonal outdoor pool with sun deck. In cooler seasons, cozy up by the fire in our lobby and dine in our full-service restaurant, Deans List, which serves breakfast, lunch, and dinner, as well as room service. On the top floor of the hotel, eight customizable meeting rooms with panoramic views of the Charles River are available for social events and meetings. Walk to Mass General Hospital, TD Garden, Boston Public Common, Freedom Trail, Faneuil Hall Marketplace, and Bostons Italian North End. Logan International Airport is just 2.8 miles away.
Overall 7.7 Good
Based on 3,620 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Good
7.1
Good
7.7
Pros: Close to an event I was attending. Valet staff was very helpful.
OK
4.5
Pros: location
Excellent
10.0
Pros: The Jamican Man at the door, he was great,MON lol
Mediocre
3.6
Pros: Location
OK
5.1
Pros: It was a decant place to stay nothing amazing nothing special. a perfect place if you only want to sleep in the hotel and nothing else.
Excellent
9.1
Pros: Friendly staff. A great location. Room was clean.
OK
4.2
Pros: Great location, room was comfortable enough.
OK
4.0
Pros: The only good thing about this place was the location.
Excellent
8.2
Pros: Excellent location
Good
6.0
Pros: The room was clean the location was great to transportation and food.
Excellent
8.3
Pros: Very solid room, clean and comfortable. I enjoyed the views, location in the city and easy accesibility to other important locales.
Details
Reviews
Overall 7.7 Good
Based on 3,620 reviews
Location
9.0
Service
7.4
Cleanliness
6.5
WiFi
5.6
Room
5.4
Breakfast
3.6
Vibe
3.4
Value for money
3.4
Wellness Area
2.6
Location
8.9
Service
7.5
Bar and Beverages
5.1
Room
4.9
Vibe
3.3
Value for money
3.2
Location
8.8
Service
7.8
Food
6.5
Cleanliness
6.4
Room
4.8
Value for money
3.5
Location
8.9
Service
7.8
Cleanliness
6.2
Room
4.7
Value for money
3.7
Vibe
3.0
Location
9.1
Service
7.4
Cleanliness
7.0
Comfort
5.7
Room
4.6
Value for money
3.8
7.1 Good
Pros:
Cons: Dirty windows took away from the view.
Bed a little too firm; I woke with stiffness.
7.7 Good
Pros: Close to an event I was attending. Valet staff was very helpful.
Cons: Not close to much. Room was ok, nothing outstanding. You pay a lot for location.
4.5 OK
Pros: location
Cons: only one person behind the counter on june25th saturday at 3 o'clock. had to wait in line for twenty minutes even though i had booked on line!!. some people in front of me were trying to get a cheap room for the following monday!!!??? I wasn't told by the person at the counter that it didn't come with a continental breakfast the next morning and at over two hundred dollars , I felt that it should have ,so I had to find my way to whole foods for breakfast. Also, the ice machine on my floor was out of order, and I had to go to the 10th floor for ice The worst thing was that the two key cards for the room wouldn't work properly after several minutes o fighting with it!!!??? I have blood pressure problems and am a disabled vietnam veteran. I was hoping that it would have been a lot less stressful...... the faucet in the shower didn"t work properly....
10.0 Excellent
Pros: The Jamican Man at the door, he was great,MON lol
Cons:
3.6 Mediocre
Pros: Location
Cons: Wifi didn't work at all and they knew it, said they knew it was "terrible," and "working on it" but didn't do anything to fix it for 4 days. Pathetic in this day and age. And at check in, with no one else on line, it took 15 minutes because "our computers are slow," but "we're working on it." Would not recommend this place to anyone, and in light of the prices it charges, it amounts to theft.
5.1 OK
Pros: It was a decant place to stay nothing amazing nothing special. a perfect place if you only want to sleep in the hotel and nothing else.
Cons: The staff tried charging me for my whole stay the day i checked in even though my reservation through the website was fine in the end. And because of how they charge you $75 extra every night you stay that they eventually reimburse you for, they ran up my credit card that when I tried checking out I could not because of all these random charges. the staff honestly didn't seem train on how to use the computer register system at all, because when I started questioning more some how the amount I owed went down. considering that i ran into several problems with payment i would not recommend staying here. i have even stayed at other hotels and have never ran into problems like this.
9.1 Excellent
Pros: Friendly staff. A great location. Room was clean.
Cons: No refrige in room.
4.2 OK
Pros: Great location, room was comfortable enough.
Cons: Pretty stingy for $500 a night. No fridge, $20 extra for a cot. Be careful when you initial the forms at check in or you might not notice things like $400 for smoking in the room, $50-100 for not checking out by noon. It wasn't an issue but I didn't like how they tried to sneak it by me. In summary, for the money you can do better.
4.0 OK
Pros: The only good thing about this place was the location.
Cons: On first getting to hotel, no one offered any help with luggage and there were literally 4 employees just standing by valet and door. Check in was not any better. Gentleman who checked us in did not look at me nor addressed me by name. Essentially said name, credit card, and your room number is. Terrible impression. The hotel is not as pictured and is very run down. Bathroom was dirty with peeling ceiling and mildew in shower. Door to room looked like someone tried using a screwdriver to get in. Ice machine on 3rd floor didnt work. No mini fridge in room. For $300 a night I definitely expected more, especially from a Wyndham hotel.
8.2 Excellent
Pros: Excellent location
Cons: Restaurant was late opening for breakfast and we had a medical appointment so we were on a tight schedule. Food and service was excellent, however.
6.0 Good
Pros: The room was clean the location was great to transportation and food.
Cons: Staff was not friendly or helpful. The valet parking did a poor job of driving my car burnt the clutch very badly. They also didn't have my reservation and acted like it was more my problem then tried to be helpful even though I had the conformation and all the correct information.
8.3 Excellent
Pros: Very solid room, clean and comfortable. I enjoyed the views, location in the city and easy accesibility to other important locales.
Cons:
Wyndham Boston Beacon Hill offers an envious downtown location with easy to access Bostons top businesses, Hospitals and Universities. Enjoy complimentary Wi-Fi, bottled water, in room safe, in room coffee, access to our fitness room and business center. Many rooms feature views of the Charles River or Beacon Hill Skyline. Executive Rooms offer 20% off of food at Dean's List Restaurant, bathrobes, and refrigerators. During the summer months, enjoy our seasonal outdoor pool with sun deck. In cooler seasons, cozy up by the fire in our lobby and dine in our full-service restaurant, Deans List, which serves breakfast, lunch, and dinner, as well as room service. On the top floor of the hotel, eight customizable meeting rooms with panoramic views of the Charles River are available for social events and meetings. Walk to Mass General Hospital, TD Garden, Boston Public Common, Freedom Trail, Faneuil Hall Marketplace, and Bostons Italian North End. Logan International Airport is just 2.8 miles away.
Welcome to the Holiday Inn Express Hotel and Suites Boston Garden The hotel is located across from North Station and the TD Bank Garden making it the closest hotel to the Garden, home to both the Boston Celtics and the Bruins. Boston is a walking city and the hotel is central to all the historic neighborhoods and attractions you want to visit. Business and government travelers appreciate that the hotel is near the financial center, all government buildings, JFK Building, the GSA or Tip O'Neill Building, Massachusetts General Hospital, Spaulding Rehabilitation Center, Massachusetts Eye Ear, and only 3 miles from Logan Airport (BOS). Boston is home of many of the world's finest colleges and the hotel is located within minutes of many of them; Harvard, Yale, Cambridge, MIT, Boston College to name a few. Leisure travelers visiting Boston the Holiday Inn Express & Suites Boston Garden provides easy access to Faneuil Hall, Paul Reveres house and Boston Harbor. Our location in historic downtown Boston makes it easy to follow the Freedom Trail or to tour one of the many world-class museums in Boston. With many great restaurants and attractions also in easy reach this hotel in Boston's North End is an ideal location for your next visit. Holiday Inn Express & Suites Boston Garden has an unbeatable location with off-site parking for guests and complimentary hot breakfast, 24-hour fitness center & business center and wireless Internet access.
Overall 7.3 Good
Based on 496 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
9.4
Pros: Very friendly people at reception desk!
Accommodating and caring people working the breakfast time the Saturday of the Boston Marathon weekend.
Excellent
8.0
Pros: The staff at the front desk were awesome. Thanks for everything.
Excellent
8.0
Pros: Decently-sized rooms, USB outlets
Good
7.4
Pros: Right across the street from TD Garden, the single reason I chose this hotel.
Excellent
10.0
Pros: Got there late and left early, so this isn't super detailed review. Check-in was quick and the desk staff was professional and polite. Nice clean room. Comfortable bed.
Excellent
10.0
Pros: Staff was very friendly and helpful. We saw a show at the TD Garden,
two minute walk! Our room was clean- nice walk-in closet, kitchen area with microwave and sink & fridge- close to restaurants. Nice breakfast included. And the valet service made it so easy to get in and out. Going to see Neil Diamond at the TD Garden was awesome, reflecting on the trip we all agreed that the friendly, visible, accomodating hotel staff made the trip even better.
Details
Reviews
Overall 7.3 Good
Based on 496 reviews
Bar and Beverages
10.0
Location
8.7
Service
8.4
Room
6.3
Breakfast
6.2
Food
5.5
Vibe
4.3
WiFi
4.2
Value for money
4.0
Amenities
2.7
Location
8.8
Service
8.5
Breakfast
6.4
Room
5.4
Comfort
4.7
Location
8.8
Service
8.7
Cleanliness
7.2
Breakfast
6.8
Room
5.3
Value for money
4.3
Amenities
2.7
Room
5.7
Service
8.6
9.4 Excellent
Pros: Very friendly people at reception desk!
Accommodating and caring people working the breakfast time the Saturday of the Boston Marathon weekend.
Cons: Very expensive (~ 300/night) but most/all hotels are expensive in Boston it seems and it was marathon weekend.
8.0 Excellent
Pros: The staff at the front desk were awesome. Thanks for everything.
Cons:
8.0 Excellent
Pros: Decently-sized rooms, USB outlets
Cons: No fresh fruit for breakfast most days, wasteful (cleaners leave lights on, no option to not have towels replaced, etc.)
7.4 Good
Pros: Right across the street from TD Garden, the single reason I chose this hotel.
Cons: Exorbitant cost for basic lodging. Why this place costs the same per night as the harbor hotels I do not know...I guess they jack up the rate when there are games across the street. TV kept stuttering so every 5th word or so you'd miss. Now that I know the area, I will likely not choose this place again. Bars everywhere, loud people well into the night, garbage all over the streets, broken elevator. etc..
10.0 Excellent
Pros: Got there late and left early, so this isn't super detailed review. Check-in was quick and the desk staff was professional and polite. Nice clean room. Comfortable bed.
Cons:
10.0 Excellent
Pros: Staff was very friendly and helpful. We saw a show at the TD Garden,
two minute walk! Our room was clean- nice walk-in closet, kitchen area with microwave and sink & fridge- close to restaurants. Nice breakfast included. And the valet service made it so easy to get in and out. Going to see Neil Diamond at the TD Garden was awesome, reflecting on the trip we all agreed that the friendly, visible, accomodating hotel staff made the trip even better.
Cons:
Welcome to the Holiday Inn Express Hotel and Suites Boston Garden The hotel is located across from North Station and the TD Bank Garden making it the closest hotel to the Garden, home to both the Boston Celtics and the Bruins. Boston is a walking city and the hotel is central to all the historic neighborhoods and attractions you want to visit. Business and government travelers appreciate that the hotel is near the financial center, all government buildings, JFK Building, the GSA or Tip O'Neill Building, Massachusetts General Hospital, Spaulding Rehabilitation Center, Massachusetts Eye Ear, and only 3 miles from Logan Airport (BOS). Boston is home of many of the world's finest colleges and the hotel is located within minutes of many of them; Harvard, Yale, Cambridge, MIT, Boston College to name a few. Leisure travelers visiting Boston the Holiday Inn Express & Suites Boston Garden provides easy access to Faneuil Hall, Paul Reveres house and Boston Harbor. Our location in historic downtown Boston makes it easy to follow the Freedom Trail or to tour one of the many world-class museums in Boston. With many great restaurants and attractions also in easy reach this hotel in Boston's North End is an ideal location for your next visit. Holiday Inn Express & Suites Boston Garden has an unbeatable location with off-site parking for guests and complimentary hot breakfast, 24-hour fitness center & business center and wireless Internet access.
Where to stay in West End (Boston)?
Our Heatmaps tool will help you find the perfect place to stay in West End by showing you how close hotel options are to major activities
