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A 230 room luxury five star hotel located on the waterfront at Rowes Wharf. Adjacent to the Financial District and walking distance to many different shopping areas including Fanueil Hall, Quincy Market, Downtown Crossing and the Historic North End. Close to many attractions including the New England Aquarium, Children's Museum, Trolley Tours, Whale Watches, Paul Revere House and Freedom Trail. The Spa at Rowes Wharf features a 60 foot indoor lap pool, sauna, and steam room. The workout room includes free-weights, elliptical machines, stairmasters, treadmills, bicycles and crosstrainers. All workout attire is provided including shirts, shorts, socks, towels, bathrobes, and slippers. Beneath the unmistakable arches of the Boston Harbor Hotel at Rowes Wharf, overlooking the majestic waterfront, three first-class restaurants combine to provide the perfect blend of delicate fare, scenery, and ambiance. The Rowes Wharf Sea Grille opened in May 2009 and features the freshest possible seafood artfully presented.
Overall 9.3 Excellent
Based on 281 reviews
All reviews
- All reviews
Excellent
10.0
Pros: Elegant and first class
Excellent
8.2
Pros: Great location on Boston Harbor. Get a room with a harbor view and you can also see the airplanes take off and land at Logan Airport - fun to watch.
Excellent
8.0
Pros: Location and atmosphere
Excellent
9.3
Pros: This was a great place
Good
7.3
Pros: spa , pool . close to gardens .with transportation. good food at a fair price $44.00 parking was a one time fee which is fair.will promote and stay again
Good
7.7
Pros: View of the sea & quality service
Okay
5.3
Pros: The hotel is but not more than that !
Good
6.3
Excellent
8.0
Pros: Excellant facility, perfect location, easy walk to Little Italy and other shopping, Fennial Hall.
Good
7.6
Pros: A fabulous location, with great views of the Harbour, made the start of our New England trip something to remember
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Cons: $self.cons
Good
7.0
Pros: Wonderful location with a world class view of the Boston Harbor, the airport across the bay and the flashing lighthouse at the mouth of the Atlantic beyond. Very good downstairs staff, lovely restaurant and bar, and spectacular if you like boats, the water, watching the weather and walking to the aquarium, etc. Easy to get to by water taxi from the airport -- an adventure.
Good
7.6
Pros: The staff could not have been nicer in particular the Concierge Desk
Good
7.0
Pros: The Meritage Restaurant was outstanding. Our view was magnificent and the staff was very attentive, they seem to like what they are doing.
Excellent
8.0
Pros: A tad expensive, but beautiful for that special treat. Location, quality, services, staff friendliness, all 10/10.
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Cons: $self.cons
Details
Reviews
Overall 9.3 Excellent
Based on 281 reviews
Cleanliness
9.7
Comfort
9.6
Location
9.6
Services
9.3
Staff
9.4
Value for money
8.2
10.0 Excellent
Pros: Elegant and first class
Cons:
8.2 Excellent
Pros: Great location on Boston Harbor. Get a room with a harbor view and you can also see the airplanes take off and land at Logan Airport - fun to watch.
Cons: Food not that good. Afternoon Tea was disappointing
8.0 Excellent
Pros: Location and atmosphere
Cons: Received a queen size not the king and there were issues with the minibar
9.3 Excellent
Pros: This was a great place
Cons: Nothing bad to say here
7.3 Good
Pros: spa , pool . close to gardens .with transportation. good food at a fair price $44.00 parking was a one time fee which is fair.will promote and stay again
Cons: everthing was great!
7.7 Good
Pros: View of the sea & quality service
Cons: Breakfast not included in price. Overall cost too expensive (bed+breakfast+taxes)= more than 400 euros per night)
5.3 Okay
Pros: The hotel is but not more than that !
Cons:
6.3 Good
Pros:
Cons: breakfast at this hotel is below hotel standards!!!
8.0 Excellent
Pros: Excellant facility, perfect location, easy walk to Little Italy and other shopping, Fennial Hall.
Cons: NO
7.6 Good
Pros: A fabulous location, with great views of the Harbour, made the start of our New England trip something to remember
7.0 Good
Pros: Wonderful location with a world class view of the Boston Harbor, the airport across the bay and the flashing lighthouse at the mouth of the Atlantic beyond. Very good downstairs staff, lovely restaurant and bar, and spectacular if you like boats, the water, watching the weather and walking to the aquarium, etc. Easy to get to by water taxi from the airport -- an adventure.
Cons: The sheet on the bed had what was certainly a fresh red blood drop on it -- like someone had cut them selves and didn't know while making the bed -- when we finally came in late the first night. The staff took care of this and the room was very clean after that.
7.6 Good
Pros: The staff could not have been nicer in particular the Concierge Desk
Cons: It was expensive but because it was a conference we stayed there
7.0 Good
Pros: The Meritage Restaurant was outstanding. Our view was magnificent and the staff was very attentive, they seem to like what they are doing.
Cons: The maid service was a bit inconsistent.
8.0 Excellent
Pros: A tad expensive, but beautiful for that special treat. Location, quality, services, staff friendliness, all 10/10.
A 230 room luxury five star hotel located on the waterfront at Rowes Wharf. Adjacent to the Financial District and walking distance to many different shopping areas including Fanueil Hall, Quincy Market, Downtown Crossing and the Historic North End. Close to many attractions including the New England Aquarium, Children's Museum, Trolley Tours, Whale Watches, Paul Revere House and Freedom Trail. The Spa at Rowes Wharf features a 60 foot indoor lap pool, sauna, and steam room. The workout room includes free-weights, elliptical machines, stairmasters, treadmills, bicycles and crosstrainers. All workout attire is provided including shirts, shorts, socks, towels, bathrobes, and slippers. Beneath the unmistakable arches of the Boston Harbor Hotel at Rowes Wharf, overlooking the majestic waterfront, three first-class restaurants combine to provide the perfect blend of delicate fare, scenery, and ambiance. The Rowes Wharf Sea Grille opened in May 2009 and features the freshest possible seafood artfully presented.
Pool
Bicycle hire
Pets allowed on request. Charges may apply.
Spa
Fitness centre
Restaurant
Bar/Lounge
Child-friendly
Room service
Laundry service
Business centre
Airport shuttle
No smoking
Express check out
Free Wi-Fi
Air-conditioned
Storage available
Located on the waterfront in the bustling Seaport District, the AAA Four Diamond Seaport Boston Hotel offers luxurious accommodations with stunning city and harbor views and incredibly convenient access to all major points of interest. Seaport Boston Hotels gracious and accommodating staff provides unparalleled service, and the hotels innovative amenities, including complimentary wireless internet access, service-inclusive policy and complimentary use of Wave Health & Fitness are sure to delight.
Overall 9.1 Excellent
Based on 1,501 reviews
All reviews
- All reviews
Good
7.1
Excellent
9.4
Pros: Staff was just very friendly and made us feel welcome. Location was very nice on the waterfront, many things to do walking distance.
Excellent
10.0
Pros: The Seaport Boston Hotel seems to have been recently upgraded, as the rooms are quite modern, comfortable and well maintained. The bed was very comfortable and I appreciated the bedside buttons to set the door to privacy, and turn off the lights. I was also impressed by the hotel's environmental focus. There were two bins in the room--one for trash and the other for recycling.
The customer service was great and I also liked that tipping is not allowed. Gratuity is automatically included in the restaurant (just 18%) and the doormen do not accept tips for helping with bags.
I also used the business center and was surprised to find that use of the scanner, copier and printers was free. I was able to print documents for a presentation for free.
I had a great experience as this hotel and would highly recommend it to others.
Excellent
8.0
Excellent
10.0
Pros: "Full-service", with convenient tip-inclusive billing. This eases a minor business travel headache. Great location and facility.
Excellent
10.0
Pros: Location was convenient to what we wanted to do
Excellent
10.0
Pros: We unexpectedly needed a hotel for one night in Boston. Went to Kayak for a solution and ended up in this luxury hotel for a very reasonable price right in downtown Boston just across the street from the Flower Show which was right where we wanted to go!
Excellent
8.8
Excellent
10.0
Pros: Great stay. Had an event at Seaport World Trade Center. Would stay again
Excellent
10.0
Pros: Newly renovated ... fantastic bathroom and shower
Excellent
9.4
Pros: The location was good to see Boston & get to our cruise.
Excellent
9.7
Pros: Everything was perfect! Great service, brunch was delicious! Gym was
Great too.
Good
7.3
Pros: Room was extremely clean, all amenities included, very good room service. Our bedroom was a regular one; however, had a great view, and we could have breakfast watching the harbor. Gorgeous restaurant and bar!
Okay
4.0
Good
6.3
Pros: Overall good, it was a good choice. All hotels are expensive in Boston. Hotel is not recente but it is well kepted and clean and confort. we've eat at the bar open day-time for half the price of the hotel breakfast (18usd). I did have a light dinner at the hotel pub (if I can call it) and it was ok. T underground station just across the street takes you either to downtown or airport and it's a short walt to downtown (15-30m or so). no tips at any time it's an hotel rule.
Good
7.7
Pros: Very close to the T stop so easy to get to places. Room was very comfortable and clean.
Excellent
8.0
Pros: A beautiful hotel in an excellent location, we had lovely views of Boston from our room, can't fault the hotel at all
Good
7.6
Pros: ease of access to conference centre , airport , city unobtrusive service
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Cons: $self.cons
Excellent
8.0
Pros: Close to airport, close to downtown. Nice view, friendly staff, large room.
Excellent
8.0
Pros: My wife and I enjoyed our stay at the Seaport Hotel. I was attending a conference at the convention center so the location was perfect. We did find the noise level from the surrounding rooms a little loud at times but the room itself was very clean and appointed with many nice ammenities. We had trouble with the coffee pot and someone was there very quickly to remedy the problem. We requested a late check-out and the staff was very accommodating. We would definately stay here again.
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Cons: $self.cons
Okay
4.8
Pros: $self.pros
Good
7.6
Pros: Great hotel great spot
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Cons: $self.cons
Details
Reviews
Overall 9.1 Excellent
Based on 1,501 reviews
Cleanliness
9.5
Comfort
9.4
Location
9.2
Services
9.3
Staff
9.3
Value for money
8.1
7.1 Good
Pros:
Cons: The pool was closed for renovations and we were not informed in advance. Had we known, we would have booked our stay at another hotel for our getaway
9.4 Excellent
Pros: Staff was just very friendly and made us feel welcome. Location was very nice on the waterfront, many things to do walking distance.
Cons:
10.0 Excellent
Pros: The Seaport Boston Hotel seems to have been recently upgraded, as the rooms are quite modern, comfortable and well maintained. The bed was very comfortable and I appreciated the bedside buttons to set the door to privacy, and turn off the lights. I was also impressed by the hotel's environmental focus. There were two bins in the room--one for trash and the other for recycling.
The customer service was great and I also liked that tipping is not allowed. Gratuity is automatically included in the restaurant (just 18%) and the doormen do not accept tips for helping with bags.
I also used the business center and was surprised to find that use of the scanner, copier and printers was free. I was able to print documents for a presentation for free.
I had a great experience as this hotel and would highly recommend it to others.
Cons: I don't have any criticisms of this hotel!
8.0 Excellent
Pros:
Cons: No heat
10.0 Excellent
Pros: "Full-service", with convenient tip-inclusive billing. This eases a minor business travel headache. Great location and facility.
Cons:
10.0 Excellent
Pros: Location was convenient to what we wanted to do
Cons:
10.0 Excellent
Pros: We unexpectedly needed a hotel for one night in Boston. Went to Kayak for a solution and ended up in this luxury hotel for a very reasonable price right in downtown Boston just across the street from the Flower Show which was right where we wanted to go!
Cons:
8.8 Excellent
Pros:
Cons: I thought the rooms were small especially for a family of four.
10.0 Excellent
Pros: Great stay. Had an event at Seaport World Trade Center. Would stay again
Cons:
10.0 Excellent
Pros: Newly renovated ... fantastic bathroom and shower
Cons:
9.4 Excellent
Pros: The location was good to see Boston & get to our cruise.
Cons: Wedding music was loud & heard on the 6th floor. You should have better toilet paper & kleenex.
9.7 Excellent
Pros: Everything was perfect! Great service, brunch was delicious! Gym was
Great too.
Cons: We had three friends stay in two double beds. When I booked it I couldn't find 2 queen beds. Two doubles were a little small, but they were comfortable.
7.3 Good
Pros: Room was extremely clean, all amenities included, very good room service. Our bedroom was a regular one; however, had a great view, and we could have breakfast watching the harbor. Gorgeous restaurant and bar!
Cons: I would have mostly appreciated if it had a complimentary breakfast included, at least a Starbucks like voucher. And the parking garage is $35 a day, no special fee for staying at the hotel.
4.0 Okay
Pros:
Cons: The location - over 30min walk to downtown / complicated underground connections
6.3 Good
Pros: Overall good, it was a good choice. All hotels are expensive in Boston. Hotel is not recente but it is well kepted and clean and confort. we've eat at the bar open day-time for half the price of the hotel breakfast (18usd). I did have a light dinner at the hotel pub (if I can call it) and it was ok. T underground station just across the street takes you either to downtown or airport and it's a short walt to downtown (15-30m or so). no tips at any time it's an hotel rule.
Cons: for each night I've payed 4 local/hotel taxes !!!??? my total booking was 976usd an end paying almost 1100usd... taxes taxes taxes and taxes
7.7 Good
Pros: Very close to the T stop so easy to get to places. Room was very comfortable and clean.
Cons: Overall staff was very friendly and helpful, except for the waitresses at the Tamo restaurant. They were rude and condescending..probably because tip is automatically included in the bill.
8.0 Excellent
Pros: A beautiful hotel in an excellent location, we had lovely views of Boston from our room, can't fault the hotel at all
Cons:
7.6 Good
Pros: ease of access to conference centre , airport , city unobtrusive service
8.0 Excellent
Pros: Close to airport, close to downtown. Nice view, friendly staff, large room.
Cons: Dining might be a bit weak.
8.0 Excellent
Pros: My wife and I enjoyed our stay at the Seaport Hotel. I was attending a conference at the convention center so the location was perfect. We did find the noise level from the surrounding rooms a little loud at times but the room itself was very clean and appointed with many nice ammenities. We had trouble with the coffee pot and someone was there very quickly to remedy the problem. We requested a late check-out and the staff was very accommodating. We would definately stay here again.
4.8 Okay
Cons: room was not ready on arrival
7.6 Good
Pros: Great hotel great spot
Located on the waterfront in the bustling Seaport District, the AAA Four Diamond Seaport Boston Hotel offers luxurious accommodations with stunning city and harbor views and incredibly convenient access to all major points of interest. Seaport Boston Hotels gracious and accommodating staff provides unparalleled service, and the hotels innovative amenities, including complimentary wireless internet access, service-inclusive policy and complimentary use of Wave Health & Fitness are sure to delight.
Pool
Bicycle hire
Pets allowed on request. Charges may apply.
Spa
Fitness centre
Restaurant
Bar/Lounge
Room service
Parking
Laundry service
Business centre
No smoking
Express check out
Free Wi-Fi
Air-conditioned
Storage available
Nestled in the very heart of Downtown Crossing, The Godfrey Hotel Boston is mere steps to theater, shopping, nightlife, dining, public transportation, the Boston Common, financial district office towers, the Freedom Trail and Chinatown.
Overall 9.0 Excellent
Based on 2,278 reviews
All reviews
- All reviews
Excellent
9.7
Excellent
10.0
Pros: Hotel location and convenience
Excellent
9.7
Pros: Convenient, clean, very nice, sleek, efficient
Excellent
8.0
Excellent
10.0
Pros: The hotel is super clean with without a doubt the most comfortable beds I have ever experienced.it is almost on the freedom trail and so close to the common it is in easy walk of Quincey market and both cheers pubs and all tourist stops are easily assessable by one of the tour bus at bottom of market .worth every penny
Excellent
8.5
Pros: Location, Location, Location 2 min from Boston Common, in the center of the theater district
Excellent
9.4
Pros: Great location, central to most attractions. Very polite and helpful staff
Good
7.4
Pros: The Godfrey is very Modern, ideally located and the staff is super friendly. ( Except for the manager on duty when I checked in.)
Excellent
9.4
Pros: Great ,location, layout, quality, and service. Our second stay here and we remain fans of this newer downtown hotel. Comfortable beds, quality fixture, terrific, huge Tv, fast wifi. Haven't tried the food. The bar was nice.
Excellent
10.0
Pros: Beautiful room with an awesome mattress! Fancy hotel right in the heart of downtown. Definitely recommend.
Excellent
10.0
Pros: Chic hotel with very comfortable rooms and excellent customer service.
Excellent
8.0
Pros: Tasteful and modern décor, beautiful details, friendly staff, comfortable beds, location, complimentary bottles of water
Details
Reviews
Overall 9.0 Excellent
Based on 2,278 reviews
Cleanliness
9.4
Comfort
9.2
Location
9.5
Services
8.9
Staff
9.2
Value for money
8.2
9.7 Excellent
Pros:
Cons: Menu options and Room Service could be better (and available 24/7), instead of limited until 11 pm
10.0 Excellent
Pros: Hotel location and convenience
Cons: location
9.7 Excellent
Pros: Convenient, clean, very nice, sleek, efficient
Cons: Tight rooms for two travelers with large bags
8.0 Excellent
Pros:
Cons: Room had a strange layout, was very dark. Only had 1 window to an inner courtyard, very dark.
10.0 Excellent
Pros: The hotel is super clean with without a doubt the most comfortable beds I have ever experienced.it is almost on the freedom trail and so close to the common it is in easy walk of Quincey market and both cheers pubs and all tourist stops are easily assessable by one of the tour bus at bottom of market .worth every penny
Cons: Ok to be picky no restaurant mostly coffee shops and food concession s but this encourages you to go further and Boston is easy to get about .ok bar is limited but what they do offer in very good but it's no pub .old fashioned. is outstanding but only few bottled beers no draft
8.5 Excellent
Pros: Location, Location, Location 2 min from Boston Common, in the center of the theater district
Cons: Offsite Valet Parking was $52 per day, raising the effective room rate cost by that amount. Bed was too soft to be comfortable for my taste. No onsite restaurant
9.4 Excellent
Pros: Great location, central to most attractions. Very polite and helpful staff
Cons: Ice machine was broken, but these things happen.
7.4 Good
Pros: The Godfrey is very Modern, ideally located and the staff is super friendly. ( Except for the manager on duty when I checked in.)
Cons: Booked a two bedroom with a third party site,didn't have that option so I called up the hotel to see if there was an option. Was told to just mark in underspecial request and they would have it for me. When I checked in was given a small King size room and says that's what we booked. Told the manager who talked to us what happened and she says we never made the request. I pulled up the reservation on myphone and showed her the request, then she says its first come first serve basis. Only room left for the night was a $80 upgrade was a four class upgrade to a suite which was much bigger and had two TVs, so I took it, had no other option. Walked into the room and if that was a four class upgrade I would hate to see a regular room. Room was very small, only one TV. Don't get me wrong, hotel was very nice. Big screen TV,nice showers and towels, but felt very very very cheated. Along with the $52 for parking it was like spending $600 a night for a small room.......Really??
9.4 Excellent
Pros: Great ,location, layout, quality, and service. Our second stay here and we remain fans of this newer downtown hotel. Comfortable beds, quality fixture, terrific, huge Tv, fast wifi. Haven't tried the food. The bar was nice.
Cons: Jeez, the standard rooms are tiny with hard to access closet and no side table on one side of the bed. We were offered a larger room for another $40 and should have taken it!
10.0 Excellent
Pros: Beautiful room with an awesome mattress! Fancy hotel right in the heart of downtown. Definitely recommend.
Cons:
10.0 Excellent
Pros: Chic hotel with very comfortable rooms and excellent customer service.
Cons: It's hard to think of anything we didn't like
8.0 Excellent
Pros: Tasteful and modern décor, beautiful details, friendly staff, comfortable beds, location, complimentary bottles of water
Cons: TV program transmission quality was spotty. Glass shower screen led to wet bathroom floor and soaking bath mats after every shower. Ice machine hard to locate and not on every floor.
Nestled in the very heart of Downtown Crossing, The Godfrey Hotel Boston is mere steps to theater, shopping, nightlife, dining, public transportation, the Boston Common, financial district office towers, the Freedom Trail and Chinatown.
Bicycle hire
Fitness centre
Restaurant
Bar/Lounge
Room service
Parking
Laundry service
Business centre
No smoking
Express check out
Wi-Fi
Air-conditioned
Storage available
With a stay at InterContinental Boston, you'll be centrally located in Boston, steps from Boston Harbor and 6 minutes by foot from Boston Children's Museum. Featured amenities include a 24-hour business center, limo/town car service, and express check-in.
Overall 8.9 Excellent
Based on 522 reviews
All reviews
- All reviews
Excellent
9.6
Pros: Staff very helpful
Excellent
10.0
Pros: Ease of Everything. Literally the easiest most helpful check-in experience of my entire life. I've experienced enough VIP check-ins in many places. And this was a bind best price for value internet purchase. I'd never stay anywhere else.
Excellent
10.0
Pros: This was a much nicer hotel than I expected for the money I paid. We were traveling with two children and had no problems. Everyone, especially the concierge was friendly and helpful. The hotel is about a 5 minute walk from Quincy Market and the Aquarium. The Italian North end is just a little further. Great overall experience.
Good
7.4
Pros: Club lounge and room were great
Excellent
9.7
Pros: Bed was very comfortable. They allow dogs. Right on the water. Beautiful view.
Excellent
10.0
Pros: Great location! We were able to walk to many local attractions and restaurants. The hotel room and bathroom were quite spacious. We had 4 adults in one room since one of our sons lives in the building next door. We figured we would be at his apartment most of the time and wanted to save on rooms. There was plenty of room to move around even with all the luggage. The queen size beds were much appreciated by all and the large bathroom with separate tub and shower never felt crowded.
We loved the back lawn area overlooking the water. We sat out there and had cocktails and played a game of corn hole/bags with our sons.
Excellent
9.7
Pros: The hotel was beautiful and the beds fabulous. The best part of our amazing stay was the service. Jerry at the front desk and Steve, the concierge, went above and beyond to treat me, my daughter and two grandsons to a memorable introduction to Boston including sightseeing, public transportation, wonderful restaurants. I have visited world class hotels all my life and never experienced this level of caring and guidance. Bravo!!!
Excellent
10.0
Pros: The customer service was outstanding! So professional and attentive. Can't wait to go back!
Excellent
8.0
Pros: the rooms size and style
Good
7.7
Pros: Good upmarket hotel at reasonable price with helpful & friendly staff
Good
6.0
Pros: The best part was necessarily the SPA, gym and swimming pool which can make a major diffrence in any hotel stay.
Details
Reviews
Overall 8.9 Excellent
Based on 522 reviews
Cleanliness
9.2
Comfort
9.1
Location
9.3
Services
8.9
Staff
9.1
Value for money
7.9
9.6 Excellent
Pros: Staff very helpful
Cons: Considering the cost of the 3 rooms (we had a family group of 9), I would expect a complimentary abbreviated breakfast offering. I walked down the street for coffee.
10.0 Excellent
Pros: Ease of Everything. Literally the easiest most helpful check-in experience of my entire life. I've experienced enough VIP check-ins in many places. And this was a bind best price for value internet purchase. I'd never stay anywhere else.
Cons: Absolutely nothing.
10.0 Excellent
Pros: This was a much nicer hotel than I expected for the money I paid. We were traveling with two children and had no problems. Everyone, especially the concierge was friendly and helpful. The hotel is about a 5 minute walk from Quincy Market and the Aquarium. The Italian North end is just a little further. Great overall experience.
Cons: The only downside was the parking at the hotel was extremely expensive and was valet only. I'm sure there were other less expensive options nearby, but we didn't want the hassle of driving around the city with two crabby kids in the car.
7.4 Good
Pros: Club lounge and room were great
Cons: Outdated hotel for these prices.
9.7 Excellent
Pros: Bed was very comfortable. They allow dogs. Right on the water. Beautiful view.
Cons: The parking situation. For the cost of the hotel the parking should be majorly discounted if not free.
10.0 Excellent
Pros: Great location! We were able to walk to many local attractions and restaurants. The hotel room and bathroom were quite spacious. We had 4 adults in one room since one of our sons lives in the building next door. We figured we would be at his apartment most of the time and wanted to save on rooms. There was plenty of room to move around even with all the luggage. The queen size beds were much appreciated by all and the large bathroom with separate tub and shower never felt crowded.
We loved the back lawn area overlooking the water. We sat out there and had cocktails and played a game of corn hole/bags with our sons.
Cons:
9.7 Excellent
Pros: The hotel was beautiful and the beds fabulous. The best part of our amazing stay was the service. Jerry at the front desk and Steve, the concierge, went above and beyond to treat me, my daughter and two grandsons to a memorable introduction to Boston including sightseeing, public transportation, wonderful restaurants. I have visited world class hotels all my life and never experienced this level of caring and guidance. Bravo!!!
Cons: The price!!!!
10.0 Excellent
Pros: The customer service was outstanding! So professional and attentive. Can't wait to go back!
Cons: I can't say anything but great things .
8.0 Excellent
Pros: the rooms size and style
Cons:
7.7 Good
Pros: Good upmarket hotel at reasonable price with helpful & friendly staff
Cons:
6.0 Good
Pros: The best part was necessarily the SPA, gym and swimming pool which can make a major diffrence in any hotel stay.
Cons: The staff manning the cafe and restaurants clealry requires more experinence and effectiveness.
With a stay at InterContinental Boston, you'll be centrally located in Boston, steps from Boston Harbor and 6 minutes by foot from Boston Children's Museum. Featured amenities include a 24-hour business center, limo/town car service, and express check-in.
Pool
Pets allowed on request. Charges may apply.
Spa
Fitness centre
Restaurant
Bar/Lounge
Child-friendly
Room service
Parking
Laundry service
Business centre
No smoking
Express check out
Wi-Fi
Air-conditioned
Storage available
With a stay at The Bostonian Boston in Boston (Downtown Boston), you'll be steps from The Freedom Trail and Faneuil Hall Marketplace. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. This hotel has 6 meeting rooms available for events.
Overall 8.8 Excellent
Based on 894 reviews
All reviews
- All reviews
Excellent
10.0
Pros: Great location across from Faneuil Hall, just a couple of blocks from the water front, the North End and a T stop. I like the excellent morning coffee available for free in the lobby. The Keurig machine and K-cups in the room. The free daily newspapers in the lobby from four major newspapers. I liked the free late afternoon leomanade in the lobby. The restaurant has some excellent deals buck a shuck oysters from 4:30-:6:30 everyday. The $20 New England Lobster Meal that included; Corn on the cob, seafood chowder, a lobster and more. The restaurant had el fresco dining as well as a wall of windows on North Street right across from Faneuil Hall. The lobby was beautiful and very inviting. They even had a game section on the bookshelves for kids and families. The portico was very unique and mostly sheltered. The staff was very polite and helpful. The view from the rooms with the little balconies was a beautiful touch. The wall of windows in your room was wonderful. The late check out noon, the fact that they would store your bags in a locked room with a video monitor and would tagbyour bags they were holding like you were boarding a plane.
Excellent
9.4
Pros: Regulars at their restaurant, our first stay was all we needed. Handsome, friendly, warm lobby area; helpful, attentive staff. The in-hotel restaurant is actually very good -- and has a great bar area. The staff that delivers items to rooms are very friendly, speedy folk.
Excellent
10.0
Pros: Great place to stay, super location, onsite restaurant was fabulous! We would definitely stay there again!
Excellent
9.4
Pros: Convenience was superb.
Excellent
9.7
Pros: Stayed here twice. Both for location. Room rates are pricey but you are in the midst of downtown Boston. The in-house restaurant was serving a $20 lobster dinner special which was fantastic. Valet parking is easy and staff is very courteous. There is an extra charge for valet at $49. Again very pricey but if you are staying for a few days it evens out. The room was a standard king that was comfortable, clean and spacious enough for two. We were provided a mini fridg gratis. The usual outrageously overpriced mini bar is present along with bottled water priced at the level of alcohol. Several newspapers are available free.
Excellent
9.7
Pros: Everything! Walking distance to everything. Clean comfortable friendly. What more can you ask for?
Excellent
9.4
Pros: Loved the location, the amenities and the service. We've already booked our stay for next year!
Excellent
9.4
Pros: staff was terrific and service oriented.
Excellent
10.0
Pros: Excellent location to view all of Boston by foot. We had a wonderful stay and would stay again.
Excellent
10.0
Pros: Our suite with a fireplace and balcony was amazing! The staff was extremely friendly and accommodating!
Excellent
8.0
Pros: Nice room, helpful staff, reasonable prices
Excellent
8.0
Pros: Location
Rooms were nice, beds/pillows comfortable
Love the showers!
Food was good
Staff was very pleasant
Good
7.0
Pros: Great location, very comfortable, most staff was very helpful. The best restaraunt we experienced in the downtown area. Their food was fantastic!
Good
7.0
Pros: We liked the location - close to the airport, Faneuil Hall and the Financial center and places of interest.
Good
6.7
Pros: Gabriel the concierge workers opening doors
Good
7.7
Pros: i loved how it was so close to the fanueil hall and it was an easy walk to most of the places, especially the freedom trail. it was also near the TD garden, so that was pretty awesome
Good
6.3
Pros: The location of the hotel was perfect. No car needed as we were right next to all of the shopping of Fanuiel Hall. Also, the spa was right next door which just what we wanted for a girls weekend away.
Excellent
8.0
Pros: Location was near where I had to do business.
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Cons: $self.cons
Good
6.0
Pros: Location. Comfort. Relaxed atmosphere for a city centre hotel.
Good
6.4
Pros: within walking distance of most everything and the balcony overlooking the area was great
Good
6.0
Pros: Friendly staff, close to airport, walking distance to great restaurants, bars, and nightclubs in Boston's North End.
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Cons: $self.cons
Good
6.8
Pros: high quality room, comfortable, clean, brilliant location
Details
Reviews
Overall 8.8 Excellent
Based on 894 reviews
Cleanliness
9.1
Comfort
8.9
Location
9.6
Services
8.7
Staff
9.1
Value for money
7.8
10.0 Excellent
Pros: Great location across from Faneuil Hall, just a couple of blocks from the water front, the North End and a T stop. I like the excellent morning coffee available for free in the lobby. The Keurig machine and K-cups in the room. The free daily newspapers in the lobby from four major newspapers. I liked the free late afternoon leomanade in the lobby. The restaurant has some excellent deals buck a shuck oysters from 4:30-:6:30 everyday. The $20 New England Lobster Meal that included; Corn on the cob, seafood chowder, a lobster and more. The restaurant had el fresco dining as well as a wall of windows on North Street right across from Faneuil Hall. The lobby was beautiful and very inviting. They even had a game section on the bookshelves for kids and families. The portico was very unique and mostly sheltered. The staff was very polite and helpful. The view from the rooms with the little balconies was a beautiful touch. The wall of windows in your room was wonderful. The late check out noon, the fact that they would store your bags in a locked room with a video monitor and would tagbyour bags they were holding like you were boarding a plane.
Cons: Just a couple small things would be nice: more towel racks to hang towels in the bathroom and a refrigerator other than a completely full mini bar refrigerator with items for sale.
9.4 Excellent
Pros: Regulars at their restaurant, our first stay was all we needed. Handsome, friendly, warm lobby area; helpful, attentive staff. The in-hotel restaurant is actually very good -- and has a great bar area. The staff that delivers items to rooms are very friendly, speedy folk.
Cons: Hotel is under renovation in part, so there are inconveniences until completion early next spring. When we were there, some desk staff are "in training" and not exactly use to speaking in English (!). The door-staff/valets are very helpful.
10.0 Excellent
Pros: Great place to stay, super location, onsite restaurant was fabulous! We would definitely stay there again!
Cons:
9.4 Excellent
Pros: Convenience was superb.
Cons:
9.7 Excellent
Pros: Stayed here twice. Both for location. Room rates are pricey but you are in the midst of downtown Boston. The in-house restaurant was serving a $20 lobster dinner special which was fantastic. Valet parking is easy and staff is very courteous. There is an extra charge for valet at $49. Again very pricey but if you are staying for a few days it evens out. The room was a standard king that was comfortable, clean and spacious enough for two. We were provided a mini fridg gratis. The usual outrageously overpriced mini bar is present along with bottled water priced at the level of alcohol. Several newspapers are available free.
Cons: Apparently the hotel is undergoing updates to its TV and wifi system. That's not a problem but there was no information provided at check in that it was happening. That is a problem. The TV acted up at start up and the wifi was cantankerous. Booting you off and causing you to sign in again and again. Quite slow also.
9.7 Excellent
Pros: Everything! Walking distance to everything. Clean comfortable friendly. What more can you ask for?
Cons:
9.4 Excellent
Pros: Loved the location, the amenities and the service. We've already booked our stay for next year!
Cons: difficult to adjust the temp in the room - trying to cool the room meant the AC was on full blast.
9.4 Excellent
Pros: staff was terrific and service oriented.
Cons: price for valet parking was steep.
10.0 Excellent
Pros: Excellent location to view all of Boston by foot. We had a wonderful stay and would stay again.
Cons:
10.0 Excellent
Pros: Our suite with a fireplace and balcony was amazing! The staff was extremely friendly and accommodating!
Cons:
8.0 Excellent
Pros: Nice room, helpful staff, reasonable prices
Cons: Tried to book another night and was told they were completely sold out. Looked on kayak and saw availability...
8.0 Excellent
Pros: Location
Rooms were nice, beds/pillows comfortable
Love the showers!
Food was good
Staff was very pleasant
Cons: on the 3rd floor we heard EVERYTHING outside! (the club across the street, the trucks back up alarms)
The bathroom door was a pocket door and was REALLY hard to close.
The toilet was not screwed down all the way which caused it to wobble and make loud noises on the tile floor.
We got a 'coupon' for the onsite restaurant. It had no exclusions listed although it is safe to assume alcohol would not be included..but neither were 'specials'...
7.0 Good
Pros: Great location, very comfortable, most staff was very helpful. The best restaraunt we experienced in the downtown area. Their food was fantastic!
Cons: The housekeeping schedule was a bit off - but fine in detail. Also, one of the staff members was not particularly helpful with walking directions.
7.0 Good
Pros: We liked the location - close to the airport, Faneuil Hall and the Financial center and places of interest.
Cons: The breakfast - only one available in the area - was expensive and not good. We were forced to go to one of the closest hotels in order to get a proper buffet breakfast.
6.7 Good
Pros: Gabriel the concierge workers opening doors
Cons: the cover of heating unit fell off and the filter was loaded with dust
7.7 Good
Pros: i loved how it was so close to the fanueil hall and it was an easy walk to most of the places, especially the freedom trail. it was also near the TD garden, so that was pretty awesome
Cons:
6.3 Good
Pros: The location of the hotel was perfect. No car needed as we were right next to all of the shopping of Fanuiel Hall. Also, the spa was right next door which just what we wanted for a girls weekend away.
Cons: The parking to stay at this hotel was really pricey. So we parked at the T-station which was a lot cheaper, however it meant a short walk to the hotel with all of our luggage
8.0 Excellent
Pros: Location was near where I had to do business.
6.0 Good
Pros: Location. Comfort. Relaxed atmosphere for a city centre hotel.
Cons: Breakfasts were rather expensive.
6.4 Good
Pros: within walking distance of most everything and the balcony overlooking the area was great
Cons: thought the carpet needed to be cleaned in the room and possibly replaced in the hallways
6.0 Good
Pros: Friendly staff, close to airport, walking distance to great restaurants, bars, and nightclubs in Boston's North End.
6.8 Good
Pros: high quality room, comfortable, clean, brilliant location
Cons: n/a
With a stay at The Bostonian Boston in Boston (Downtown Boston), you'll be steps from The Freedom Trail and Faneuil Hall Marketplace. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. This hotel has 6 meeting rooms available for events.
Fitness centre
Restaurant
Bar/Lounge
Child-friendly
Room service
Parking
Laundry service
Business centre
No smoking
Express check out
Wi-Fi
Air-conditioned
Storage available
Nestled in one of downtown Boston's most celebrated neighborhoods, The Westin Copley Place, Boston welcomes guests with modern accommodations and signature touches. Our AAA Four-Diamond hotel is located in the Back Bay area, near Copley Square - steps away from fine dining destinations and upscale clothing stores in the popular Copley Place shopping mall. Boston Symphony Hall, Fenway Park and other top attractions are within easy reach. Take time to discover our exceptional hotel amenities, including the 24-hour WestinWORKOUT® Fitness Studio, an on-site day spa, several delicious restaurants and a welcoming lobby bar. In the evening, retreat to beautifully appointed guest rooms and suites, featuring stylish decor, the plush Westin Heavenly® Bed and spacious bathrooms. Our hotel is also a leading wedding and conference destination in Boston, with an impressive 57,493 square feet of contemporary event space. We look forward to providing you with an unforgettable stay at The Westin Copley Place, Boston.
Overall 8.8 Excellent
Based on 787 reviews
All reviews
- All reviews
Excellent
9.7
Pros: Very nice and quiet renovated rooms. Excellent location
Excellent
8.5
Pros: Couldn't ask for a better location.
Excellent
8.2
Pros: Corner room on 27th floor with great view of Charles River and Boston. Can walk to Newbury Street and Public Garden. Don't even need to talk outside to get to shops in Copley Place and Pru. Loved lavendar oil to help sleep. Lots of outlets and plugs for phones/laptops
Excellent
10.0
Pros: The service was great. The staff caters to your every need. The room was very comfortable and provided a nice view of the city.
Excellent
8.0
Pros: Location, very comfortable bed
Excellent
10.0
Pros: Arrived in Boston just in time for a heavy snowfall accompanied with a vicious wind. Being from snowy Colorado I was well aware of fast changing weather conditions. The Westin staff were also aware and took on the opportunity to show off their talent. These people know how to take care of customers with their great service, personalities and that always lovely humor.
I'll be back!
Excellent
10.0
Pros: The Westin is located in the heart of Boston with easy access to public transportation, restaurants and shopping. Great location for business travelers. Customer service was also great. Definitely worth checking out for your next business trip!
Excellent
8.0
Pros: You can get to Copley Place and the Pru without going outside so weather is not an issue. Lots of restaurants nearby including Eataly. Symphony Hall is walkable. You can also walk down Newbury Street to the Public Garden. Hotel is small enough that you're not overwhelmed by people everywhere like the Marriott nearby.
Excellent
8.2
Pros: Good
Good
6.2
Excellent
10.0
Pros: Had all the amenities you would want staying there for a few days for business! Great location, walking distance to tons of restaurants and shops! And easy access to public transportation.
Excellent
8.2
Excellent
8.0
Pros: The location of the hotel together with the great staff.
Good
7.7
Pros: The comfort of the room especially the bed. The magnificent view. The freindliness and professionalism of the staff.
Good
7.7
Pros: The bed was heavenly. The mattress, comforter and pillow were fantatstic! We were on the 34th floor - very quiet. The conceriege was very helpful, checkout was quick.Do you have a website to buy the bed products as other hotels do?
Okay
5.0
Pros: the location was great, every thing needed is few steps away
Good
6.0
Pros: I loved the location - we right in the heart of Boston and I was able to walk to most places I wanted to visit.
Good
6.0
Pros: Staff was excellent and very helpful is seeing Boston. Great location. Lots of stores near buy including coffee shop and grocery store.
Excellent
8.0
Pros: The service was great, and the restaurant was worthwhile.
Okay
4.8
Pros: iliked the fact that it was located in downtown boston and close to the shopping district
Good
7.6
Pros: I can't think of one aspect of our stay that wasn't excellent.
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Cons: $self.cons
Excellent
8.0
Pros: The facilities in the hotel were exactly as described. The standard of cleanliness was excellent and the courtesey of the staff was notable. We will be very happy to return to this hotel.
Details
Reviews
Overall 8.8 Excellent
Based on 787 reviews
Cleanliness
9.0
Comfort
9.1
Location
9.5
Services
8.7
Staff
8.7
Value for money
7.9
9.7 Excellent
Pros: Very nice and quiet renovated rooms. Excellent location
Cons:
8.5 Excellent
Pros: Couldn't ask for a better location.
Cons: No free wifi. Only basic tv channels.
8.2 Excellent
Pros: Corner room on 27th floor with great view of Charles River and Boston. Can walk to Newbury Street and Public Garden. Don't even need to talk outside to get to shops in Copley Place and Pru. Loved lavendar oil to help sleep. Lots of outlets and plugs for phones/laptops
Cons: Parking is expensive ($65 per night). Wine in bar is very expensive.
10.0 Excellent
Pros: The service was great. The staff caters to your every need. The room was very comfortable and provided a nice view of the city.
Cons:
8.0 Excellent
Pros: Location, very comfortable bed
Cons: Bathroom too small, water with very low pressure
10.0 Excellent
Pros: Arrived in Boston just in time for a heavy snowfall accompanied with a vicious wind. Being from snowy Colorado I was well aware of fast changing weather conditions. The Westin staff were also aware and took on the opportunity to show off their talent. These people know how to take care of customers with their great service, personalities and that always lovely humor.
I'll be back!
Cons:
10.0 Excellent
Pros: The Westin is located in the heart of Boston with easy access to public transportation, restaurants and shopping. Great location for business travelers. Customer service was also great. Definitely worth checking out for your next business trip!
Cons:
8.0 Excellent
Pros: You can get to Copley Place and the Pru without going outside so weather is not an issue. Lots of restaurants nearby including Eataly. Symphony Hall is walkable. You can also walk down Newbury Street to the Public Garden. Hotel is small enough that you're not overwhelmed by people everywhere like the Marriott nearby.
Cons: Parking is expensive! No coffee/tea in lobby - just in room.
8.2 Excellent
Pros: Good
Cons: Everything is great except for the bed, the bed make me itching all night!!!
6.2 Good
Pros:
Cons: Didn't like how the website advertises a pool and spa but they have neither.
10.0 Excellent
Pros: Had all the amenities you would want staying there for a few days for business! Great location, walking distance to tons of restaurants and shops! And easy access to public transportation.
Cons:
8.2 Excellent
Pros:
Cons: No pool due to renovations...not mentioned when reservations were made...not explained when checked in...
8.0 Excellent
Pros: The location of the hotel together with the great staff.
Cons:
7.7 Good
Pros: The comfort of the room especially the bed. The magnificent view. The freindliness and professionalism of the staff.
Cons: Nothing
7.7 Good
Pros: The bed was heavenly. The mattress, comforter and pillow were fantatstic! We were on the 34th floor - very quiet. The conceriege was very helpful, checkout was quick.Do you have a website to buy the bed products as other hotels do?
Cons: Too long of a wait for the parking- Price was a bit high.As I visit every yr. we probably wouldn't stay at this hotel again because of the price-nice experience though
5.0 Okay
Pros: the location was great, every thing needed is few steps away
Cons: the price is high given the service provided, it is way high for hotel of this standards
6.0 Good
Pros: I loved the location - we right in the heart of Boston and I was able to walk to most places I wanted to visit.
Cons:
6.0 Good
Pros: Staff was excellent and very helpful is seeing Boston. Great location. Lots of stores near buy including coffee shop and grocery store.
Cons: Fridge/Bar sensors not stable so charges would end up on bill. Had to call to have them removed. Prices were outrageous -- who would pay 5.00 for a 0.60 candy bar. No vending machines.
8.0 Excellent
Pros: The service was great, and the restaurant was worthwhile.
Cons: The valet parking fee.
4.8 Okay
Pros: iliked the fact that it was located in downtown boston and close to the shopping district
Cons: it lacked in estetic beauty, just did not catch my fancy.
7.6 Good
Pros: I can't think of one aspect of our stay that wasn't excellent.
8.0 Excellent
Pros: The facilities in the hotel were exactly as described. The standard of cleanliness was excellent and the courtesey of the staff was notable. We will be very happy to return to this hotel.
Cons: For us, there were no bas points
Nestled in one of downtown Boston's most celebrated neighborhoods, The Westin Copley Place, Boston welcomes guests with modern accommodations and signature touches. Our AAA Four-Diamond hotel is located in the Back Bay area, near Copley Square - steps away from fine dining destinations and upscale clothing stores in the popular Copley Place shopping mall. Boston Symphony Hall, Fenway Park and other top attractions are within easy reach. Take time to discover our exceptional hotel amenities, including the 24-hour WestinWORKOUT® Fitness Studio, an on-site day spa, several delicious restaurants and a welcoming lobby bar. In the evening, retreat to beautifully appointed guest rooms and suites, featuring stylish decor, the plush Westin Heavenly® Bed and spacious bathrooms. Our hotel is also a leading wedding and conference destination in Boston, with an impressive 57,493 square feet of contemporary event space. We look forward to providing you with an unforgettable stay at The Westin Copley Place, Boston.
Pets allowed on request. Charges may apply.
Spa
Fitness centre
Restaurant
Bar/Lounge
Child-friendly
Room service
Parking
Laundry service
Business centre
Airport shuttle
No smoking
Express check out
Wi-Fi
Air-conditioned
Storage available
Fairmont Copley Plaza is a luxury downtown Boston landmark hotel, centrally located in historic Back Bay. It sits steps away from Boston Public Library, Newbury Street, and the Freedom Trail and is only 15 minutes away from Boston Logan International Airport and is a 2 minute walk away from 2 subways. It's the perfect hotel for exploring Boston or to orchestrate your next meeting or event. Fully appointed for today's demanding business pace, the hotel offers impeccable service and first class facilities.
Overall 8.8 Excellent
Based on 442 reviews
All reviews
- All reviews
Excellent
9.4
Pros: Staff attentive. Nice decor. Great location.
Excellent
9.4
Pros: Stunning hotel, very friendly and accommodating staff, perfect location for all of Boston
Good
6.2
Pros: The hotel was very clean and very roomy. It also was close to the T
Excellent
10.0
Pros: Great location for shopping. Gold floor staff were very attentive. Worth the upgrade, especially as the Oak bar was so crowded on Saturday night. The Gold lounge was a pleasant oasis.
Good
6.5
Pros: Beautiful lobby, fantastic location, lots of places to gather with coworkers in the lobby.
Excellent
10.0
Pros: Deluxe room - lots of space, good desk/lighting/reading chair, excellent bed, large marble bath and amenities. OAK is a great bar and restaurant with excellent food and lively vibe. Room service was prompt, friendly and delicious. And the hotel has a sweet black Lab to welcome guests.
Excellent
10.0
Pros: Loved the chandeliers, mirrors, marble, location, service
Excellent
9.7
Pros: Gold floor is worth the rent extra price.
Excellent
9.6
Pros: Great location with warm and welcoming staff. Hold level was excellent.
Excellent
8.0
Pros: staff were very friendly and it was in the best location of Boston. Overall it was an excellent choice - value for the money I paid.
Okay
4.4
Pros: location
Mediocre
2.8
Pros: The interior of the hotel. That was about it.
Okay
4.8
Pros: The food, room service staff, the bed, the ambiance.
Details
Reviews
Overall 8.8 Excellent
Based on 442 reviews
Cleanliness
9.0
Comfort
8.9
Location
9.6
Services
8.6
Staff
9.0
Value for money
7.6
9.4 Excellent
Pros: Staff attentive. Nice decor. Great location.
Cons: A little pricey. Not way high. Just a little.
9.4 Excellent
Pros: Stunning hotel, very friendly and accommodating staff, perfect location for all of Boston
Cons: Construction on church across from my room, started early, relentless but hotel had no control over it
6.2 Good
Pros: The hotel was very clean and very roomy. It also was close to the T
Cons: Things I didn't like were.. Couldn't get the room to feel completely warm.set thermostat to 78 it barely hit 70. Parked in the parking garage a block away for $22 for the weekend compared to the hotel wanting to charge me $51 to park per day kind of a no brainier. Who's there was a pool or hot tub to relax in during our stay.
10.0 Excellent
Pros: Great location for shopping. Gold floor staff were very attentive. Worth the upgrade, especially as the Oak bar was so crowded on Saturday night. The Gold lounge was a pleasant oasis.
Cons:
6.5 Good
Pros: Beautiful lobby, fantastic location, lots of places to gather with coworkers in the lobby.
Cons: Bad views, small rooms, the two front desk people I met were fake nice, and there was a crib in my room.
10.0 Excellent
Pros: Deluxe room - lots of space, good desk/lighting/reading chair, excellent bed, large marble bath and amenities. OAK is a great bar and restaurant with excellent food and lively vibe. Room service was prompt, friendly and delicious. And the hotel has a sweet black Lab to welcome guests.
Cons: Noise from hall seeps in through the old wood doors; not really a problem until a couple drunk bros came in at 4AM and spent 20 minutes in the hall being enthusiastic.
10.0 Excellent
Pros: Loved the chandeliers, mirrors, marble, location, service
Cons: No shop in hotel for sodas, snacks, ice cream
9.7 Excellent
Pros: Gold floor is worth the rent extra price.
Cons: Room service/housekeeping left dirty trays in the corridors.
9.6 Excellent
Pros: Great location with warm and welcoming staff. Hold level was excellent.
Cons:
8.0 Excellent
Pros: staff were very friendly and it was in the best location of Boston. Overall it was an excellent choice - value for the money I paid.
Cons: At my surprise, opon checking out they charged the normal rate, which was twice more expensive than the Booking.com price. Then I had to show the Booking.com e-mail to bring the price back to the one at which the booking was made. It was a cumbersome process. The hotel staff told me that this kind of problem often took place with the Booking .com.
4.4 Okay
Pros: location
Cons: value for money
2.8 Mediocre
Pros: The interior of the hotel. That was about it.
Cons: The room was not only small but watching tv was only possible sitting on the edge of the bed on the side. Miserable view. Were prepared to pay more for another room. Briefly - no hotel fully bo No value for a lot of money. Breakfast in the Oakroom was one morning being served by a friendly and polite waiter but the next day it was a very arrogant service as if we had to be thankful to be served.
4.8 Okay
Pros: The food, room service staff, the bed, the ambiance.
Cons: The arrogance of hotelstaff, the way they snubb/address eachother when they do not want to do a task themselves, are gossiping when idle and the lack of interest in guests.
Fairmont Copley Plaza is a luxury downtown Boston landmark hotel, centrally located in historic Back Bay. It sits steps away from Boston Public Library, Newbury Street, and the Freedom Trail and is only 15 minutes away from Boston Logan International Airport and is a 2 minute walk away from 2 subways. It's the perfect hotel for exploring Boston or to orchestrate your next meeting or event. Fully appointed for today's demanding business pace, the hotel offers impeccable service and first class facilities.
Bicycle hire
Pets allowed on request. Charges may apply.
Fitness centre
Restaurant
Bar/Lounge
Child-friendly
Room service
Parking
Laundry service
Business centre
No smoking
Express check out
Wi-Fi
Air-conditioned
Storage available
Perfectly placed in Back Bay, Boston Marriott Copley Place offers stylish comfort amid celebrated attractions. Explore the area's most compelling attractions, including Copley Square, Fenway Park, Symphony Hall and the Prudential Center. Discover designer boutiques, fashion chains, art galleries and patio cafés in Back Bay. Plan unforgettable meetings, weddings and social affairs in 70,000 square feet of versatile event space, enhanced by expert planners, custom catering professionals and the largest ballroom in New England. After a memorable day, refresh in the sparkling waters of our indoor pool or energize your body in our fitness center. Embrace effortless relaxation in our sophisticated hotel accommodations with modern essentials, signature amenities, ergonomic workspace and scenic city views. Designed for today's traveler, our Boston hotel is a stylish haven in a vibrant downtown landscape.
Overall 8.7 Excellent
Based on 1,888 reviews
All reviews
- All reviews
Excellent
10.0
Pros: It was in walking distance to restaurants, shopping and many historical sites. I had an amazing view of the harbor and the room was very comfortable and clean
Excellent
9.4
Pros: Breakfast buffet was great! Great location. Julia at the front desk was great!
Excellent
8.2
Pros: Great location
Excellent
8.8
Pros: Super location. Staff attentiveness
Good
6.0
Pros: Lobby and dining areas were nice and modern, room a little outdated. Price was okay for staying in downtown Boston, location is good- in walking distance to sites
Excellent
9.1
Pros: Close to events and great value for the price paid
Excellent
9.1
Pros: I recommend valet parking. Location is excellent for shopping too and staff are great.
Good
6.0
Pros: the view was the best.
Good
6.0
Pros: The location was great.
Excellent
10.0
Pros: Location
Good
6.0
Pros: Location
Okay
5.7
Okay
4.3
Pros: The location but nothing else
Good
7.7
Pros: great location!!! liked the sports bars, atmosphere, very efficient car valet service, good service.....really nice
Okay
4.3
Pros: The location was very good.
Okay
5.7
Pros: the hotel was very convenient to the conference - ie onsite. it was very close to Copley Square.
Good
6.0
Pros: Great location!
Okay
4.0
Pros: the mol
Okay
5.2
Pros: $self.pros
Excellent
8.0
Pros: Great location, Copley is within reasonable walking distance of a considerable amount of tourist destinations, Prudential is right across the catwalk, and the service was excellent.
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Cons: $self.cons
Mediocre
3.2
Pros: $self.pros
Good
6.8
Pros: Convenient to shopping, restaurants, BackBay/Newbury street - also connected to Copley Mall which is good for shopping
Details
Reviews
Overall 8.7 Excellent
Based on 1,888 reviews
Cleanliness
9.0
Comfort
8.8
Location
9.4
Services
8.7
Staff
8.7
Value for money
7.9
10.0 Excellent
Pros: It was in walking distance to restaurants, shopping and many historical sites. I had an amazing view of the harbor and the room was very comfortable and clean
Cons: Although the food was good the menu needs more variety
9.4 Excellent
Pros: Breakfast buffet was great! Great location. Julia at the front desk was great!
Cons: Could have had better mattresses on bed.
8.2 Excellent
Pros: Great location
Cons: Most hotels I stay in offer water & have it randomly placed around the hotel. There was none to be found here; including the gym. When we attempted to use the vending machine to buy some, only took $1.@@ or coins. We only had larger bills.
8.8 Excellent
Pros: Super location. Staff attentiveness
Cons: Room furnishings
6.0 Good
Pros: Lobby and dining areas were nice and modern, room a little outdated. Price was okay for staying in downtown Boston, location is good- in walking distance to sites
Cons: Arrived a little after 3pm to check-in, was told room would be ready within the hour (normal check in is 4pm) I called around 4:15pm and was told room was still not ready, did not get a text until 6:15pm that room was ready. Yes they stored our luggage while we went out and did our thing but that’s very disappointing, never had issues like that with a Marriott before...
9.1 Excellent
Pros: Close to events and great value for the price paid
Cons: Providing information about hotel amenities and outside events from hotel
9.1 Excellent
Pros: I recommend valet parking. Location is excellent for shopping too and staff are great.
Cons: Bathroom was not cleaned properly may be the product they used and did not finish wiping down because toilet cover and seat was sticky.
6.0 Good
Pros: the view was the best.
Cons: Have to get private parking, costed same as my stay at the hotel.
waited for 1 hour and made 5 calls to get brushes.
6.0 Good
Pros: The location was great.
Cons: For $640/night there were zero amenities. Such as, the room came with 2 keurig pods, if you needed more (for your 4 night stay) they would happily provide them for you for $1 per kcup. Wifi was extra. Oh, there was a continental breakfast on the 28th floor however, for my $640/night that was not included in my stay. Not sure how you upgraded to coffee and a donut.
10.0 Excellent
Pros: Location
Cons: Nothing
6.0 Good
Pros: Location
Cons: Feels jaded and lift system Is not great
5.7 Okay
Pros:
Cons: Location
4.3 Okay
Pros: The location but nothing else
Cons: No wireless internet in the room. Service extremey poor. No writing paper and shower cap in the room. Front desk personnel of extremely low standard. Much lower to our expectation. Value for money poor.
7.7 Good
Pros: great location!!! liked the sports bars, atmosphere, very efficient car valet service, good service.....really nice
Cons: wish you had wireless in the rooms....several of us were complaining about it. but stay was really great, ...thanks!
4.3 Okay
Pros: The location was very good.
Cons: The promised river view was a glimpse of river between two other buildings. You get nothing for your $500 other than a bed and a bathroom! A rip off, quite frankly.
5.7 Okay
Pros: the hotel was very convenient to the conference - ie onsite. it was very close to Copley Square.
Cons: The room fittings seemed little dated for a hotel of this class and cost.
6.0 Good
Pros: Great location!
Cons: Wish windows could be opened to get fresh air.
4.0 Okay
Pros: the mol
Cons: no one restaurant without terrific music
5.2 Okay
Cons: The beds are too small.
8.0 Excellent
Pros: Great location, Copley is within reasonable walking distance of a considerable amount of tourist destinations, Prudential is right across the catwalk, and the service was excellent.
3.2 Mediocre
Cons: During my 4 days stay my bed linens were never change no matter they have holes??????????????????
6.8 Good
Pros: Convenient to shopping, restaurants, BackBay/Newbury street - also connected to Copley Mall which is good for shopping
Cons: Considerable fee fro parking in the marriott garage
Perfectly placed in Back Bay, Boston Marriott Copley Place offers stylish comfort amid celebrated attractions. Explore the area's most compelling attractions, including Copley Square, Fenway Park, Symphony Hall and the Prudential Center. Discover designer boutiques, fashion chains, art galleries and patio cafés in Back Bay. Plan unforgettable meetings, weddings and social affairs in 70,000 square feet of versatile event space, enhanced by expert planners, custom catering professionals and the largest ballroom in New England. After a memorable day, refresh in the sparkling waters of our indoor pool or energize your body in our fitness center. Embrace effortless relaxation in our sophisticated hotel accommodations with modern essentials, signature amenities, ergonomic workspace and scenic city views. Designed for today's traveler, our Boston hotel is a stylish haven in a vibrant downtown landscape.
Pool
Spa
Fitness centre
Restaurant
Bar/Lounge
Child-friendly
Room service
Parking
Laundry service
Business centre
No smoking
Express check out
Wi-Fi
Air-conditioned
Storage available
Overall 8.7 Excellent
Based on 1,073 reviews
All reviews
- All reviews
Excellent
10.0
Pros: Wifi fast and strong wioth no hoops to ump through, gym small but surprisingly well equipped, cowork space downstairs, coffee at cafe excellent (la colombe beans) + cafe staff delightful, overall this was a great find.
Excellent
10.0
Pros: The atmosphere of the hotel was great and the hotel staff was very prompt and friendly. Beds, showers, towels and things were clean. The hotel is also in a great location!
Excellent
10.0
Pros: The layout of the room
Details
Reviews
Overall 8.7 Excellent
Based on 1,073 reviews
Cleanliness
9.1
Comfort
8.7
Location
9.0
Services
8.6
Staff
9.2
Value for money
8.1
10.0 Excellent
Pros: Wifi fast and strong wioth no hoops to ump through, gym small but surprisingly well equipped, cowork space downstairs, coffee at cafe excellent (la colombe beans) + cafe staff delightful, overall this was a great find.
Cons: I recommend avoiding a room across the hall or adjacent to the communal bathrooms. They can be a bit noisy.
10.0 Excellent
Pros: The atmosphere of the hotel was great and the hotel staff was very prompt and friendly. Beds, showers, towels and things were clean. The hotel is also in a great location!
Cons:
10.0 Excellent
Pros: The layout of the room
Cons: if they can provide water on every floor
Pets allowed on request. Charges may apply.
Fitness centre
Restaurant
Kitchen/kitchenette
Bar/Lounge
Parking
Business centre
No smoking
Free Wi-Fi
Air-conditioned
With a stay at The Liberty, a Marriott Luxury Collection Hotel, Boston in Boston (West End), you'll be a 3-minute walk from Massachusetts General Hospital and 9 minutes by foot from Museum of Science. Featured amenities include complimentary wired Internet access, a business center, and limo/town car service.
Overall 8.7 Excellent
Based on 267 reviews
All reviews
- All reviews
Good
6.0
Pros: The staff was very friendly and courteous. Location was excellent for my needs
Excellent
10.0
Pros: Great atmosphere, historic building! Concierge even made 9 degrees sound fun at our 8 am wake up call... hard to do. Overall very unique and satisfying experience. Clink was a unique dining experience. Breakfast was delicious, the lemon chive hollandaise was top notch but the flavor notes were subtle. I couldn't be more pleased!
Excellent
10.0
Pros: The liberty staff, amenities, location and feel were top notch.
Okay
4.0
Pros: Structure
Excellent
10.0
Excellent
8.0
Pros: The hotel is very unique for sure. How often do you get to stay in a prison in luxury? The staff is very friendly, and the glass of sparkling wine at check in was lovely. The quiet lobby turns into a very lively nightclub in the evening. Our view was a tiny slice of the Charles river and the Royal Sonesta Hotel.
Excellent
10.0
Pros: andre and young man from new jersey was the best person who hever attended me at a hotel . Top notch.
Excellent
10.0
Pros: Customer Service was amazing - staff was efficient, friendly and helpful. Over all feeling of this place is customer-centric without being stuffy or gratuitous -Would love to go back again!
Excellent
10.0
Pros: The brick work was super cool and the location is top notch. Walking Charles street and public garden was amazing
Excellent
8.0
Pros: Clean and comfortable. Good valet staff.
Excellent
9.1
Pros: Very friendly staffs.
Excellent
10.0
Pros: We've stayed at the Liberty several times. We love it. Great location, great restaurants, and the lobby is amazing.
Good
7.7
Pros: Unique architecture
Okay
5.3
Pros: I was not overly thrilled with the hotel but did like the location as we were spending time in Beacon Hill.
Good
6.0
Pros: The hotel's design and its great history. Well trained employees. Free wifi. Relatively good postion.
Good
7.3
Pros: Location and surrounding were fantastic.Great conversion of a historic building and good ambience
Good
6.0
Pros: A Hotel with a difference, stunning Reception area - we had a fabulous corner room with the best views of Boston,
Okay
5.6
Pros: The decore and location of the hotel was good. Right next to a MBTA staion and within walking distance to the common and Beacon Hill.
Excellent
8.0
Pros: Everything was great! A most enjoyable stay.
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Cons: $self.cons
Good
7.6
Pros: Room, room service, friendly staff
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Cons: $self.cons
Good
6.4
Pros: really unique space, beautifully renovated. rooms and bathrooms are big and luxurious
Good
7.6
Pros: Friedlyness of staff. The hotels close proximity to the centre of Bostons.
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Cons: $self.cons
Details
Reviews
Overall 8.7 Excellent
Based on 267 reviews
Cleanliness
9.1
Comfort
8.9
Location
8.9
Services
8.8
Staff
8.8
Value for money
7.7
6.0 Good
Pros: The staff was very friendly and courteous. Location was excellent for my needs
Cons: Price was way too much for the room and amenities. Very poor value for the money. Does not compare to the Four Seasons or the Ritz in comfort price or amenities. Room was not very comfortable and to charge $19.95 for high speed internet per day is outrageous.For the price it should be complimentary. Would not stay there again.
10.0 Excellent
Pros: Great atmosphere, historic building! Concierge even made 9 degrees sound fun at our 8 am wake up call... hard to do. Overall very unique and satisfying experience. Clink was a unique dining experience. Breakfast was delicious, the lemon chive hollandaise was top notch but the flavor notes were subtle. I couldn't be more pleased!
Cons:
10.0 Excellent
Pros: The liberty staff, amenities, location and feel were top notch.
Cons: I did not like how thin the walls connecting the rooms were. It was hard to fall asleep at night a few nights we were there because there was no sound buffer.
4.0 Okay
Pros: Structure
Cons: Pretty much everything
10.0 Excellent
Pros:
Cons: Bar at night was so packed you couldn't get a drink.
8.0 Excellent
Pros: The hotel is very unique for sure. How often do you get to stay in a prison in luxury? The staff is very friendly, and the glass of sparkling wine at check in was lovely. The quiet lobby turns into a very lively nightclub in the evening. Our view was a tiny slice of the Charles river and the Royal Sonesta Hotel.
Cons: The price for everything from drinks to breakfast is obscene. My husband and I had breakfast in Clink Sunday morning, I had Bacon and eggs, with 6 pieces of red potatoe,and two cold pieces of toast. My husband had the same except he had sausages that were undercooked, and we each had coffee. The total came to $59.92 without tip. We didn't get menus, just ordered, so we were stunned. Buyer beware!!
10.0 Excellent
Pros: andre and young man from new jersey was the best person who hever attended me at a hotel . Top notch.
Cons: the business center and gym need an upgrade
10.0 Excellent
Pros: Customer Service was amazing - staff was efficient, friendly and helpful. Over all feeling of this place is customer-centric without being stuffy or gratuitous -Would love to go back again!
Cons: It was a little hard to get to off the highway - but not much they can do about that ;)
10.0 Excellent
Pros: The brick work was super cool and the location is top notch. Walking Charles street and public garden was amazing
Cons: If you stay in the jail rooms the lobby can get a little roudy, but bar closes at 2am so it's quiet after that
8.0 Excellent
Pros: Clean and comfortable. Good valet staff.
Cons: $50 parking... conveniently not mentioned prior to arrival. Asked for 2 queens and got a king. Nothing but 20-somethings in the lobby any time I was in it (ZZZzzzzzz). As I almost live in hotels, I care about the mix for my own sanity and it would be nice to have a more professionally/intellectually diverse mix. Inconvenient access to AC plugs at the desk. Occupancy sensors suck. No mint:)
9.1 Excellent
Pros: Very friendly staffs.
Cons: Free Wifi only for 2 devices per room & it's not the high speed for playing games. Upgrade is $20 extra.
10.0 Excellent
Pros: We've stayed at the Liberty several times. We love it. Great location, great restaurants, and the lobby is amazing.
Cons:
7.7 Good
Pros: Unique architecture
Cons: Nothing comes to mind
5.3 Okay
Pros: I was not overly thrilled with the hotel but did like the location as we were spending time in Beacon Hill.
Cons: I thought the value was not there and the room was just fair. I think the unique setting of the prison was not properly exploited. I would have played up the theme by even having the staff dress as guards. The rooms could have had a theme rather look like the Holiday Inn. Even the outside of the building could have echoed the theme.
6.0 Good
Pros: The hotel's design and its great history. Well trained employees. Free wifi. Relatively good postion.
Cons: Noisy.
7.3 Good
Pros: Location and surrounding were fantastic.Great conversion of a historic building and good ambience
Cons:
6.0 Good
Pros: A Hotel with a difference, stunning Reception area - we had a fabulous corner room with the best views of Boston,
Cons: We ate once in the Hotel Restaurant and enjoyed it, but thought the Chef was slightly off-key with his ideas as some flavour/ingredient combinations didn't quite work for us.
5.6 Okay
Pros: The decore and location of the hotel was good. Right next to a MBTA staion and within walking distance to the common and Beacon Hill.
Cons: The showers are small, no room to maneuver. Also, the shower door leaked.
8.0 Excellent
Pros: Everything was great! A most enjoyable stay.
7.6 Good
Pros: Room, room service, friendly staff
6.4 Good
Pros: really unique space, beautifully renovated. rooms and bathrooms are big and luxurious
Cons: room service food was horrible
7.6 Good
Pros: Friedlyness of staff. The hotels close proximity to the centre of Bostons.
With a stay at The Liberty, a Marriott Luxury Collection Hotel, Boston in Boston (West End), you'll be a 3-minute walk from Massachusetts General Hospital and 9 minutes by foot from Museum of Science. Featured amenities include complimentary wired Internet access, a business center, and limo/town car service.
Bicycle hire
Pets allowed on request. Charges may apply.
Fitness centre
Restaurant
Bar/Lounge
Child-friendly
Room service
Parking
Laundry service
Business centre
No smoking
Express check out
Free Wi-Fi
Air-conditioned
Storage available
With a stay at YOTEL Boston, you'll be centrally located in Boston, just a 3-minute walk from Boston Harbor and 6 minutes by foot from Boston Children's Museum. Featured amenities include a 24-hour business center, express check-in, and express check-out.
Overall 8.6 Excellent
Based on 2,752 reviews
All reviews
- All reviews
Excellent
10.0
Pros: Bed was super comfortable. Rooftop bar/lounge was great too. Very clean. We had a great view of the harbor. Walking distance to ICA and tons of waterfront restaurants.
Excellent
10.0
Pros: I loved the small room and effective use of space.
Good
7.7
Good
6.8
Pros: Conveniently located, small rooms but comfortable. The exercise facilities were great.
Excellent
9.7
Pros: Bed was soooo comfy and location fabulous
Excellent
10.0
Pros: The bed was super comfortable! Everything was very clean, and had everything anyone could ever need
Details
Reviews
Overall 8.6 Excellent
Based on 2,752 reviews
Cleanliness
9.2
Comfort
8.6
Location
9.2
Services
8.5
Staff
8.4
Value for money
7.8
10.0 Excellent
Pros: Bed was super comfortable. Rooftop bar/lounge was great too. Very clean. We had a great view of the harbor. Walking distance to ICA and tons of waterfront restaurants.
Cons:
10.0 Excellent
Pros: I loved the small room and effective use of space.
Cons: Nothing
7.7 Good
Pros:
Cons: All the menus on the tv that give you information about the hotel are wrong. The hours of operation for both the roof and floor level bar are incorrect. The food menus are out of date and the hours states that food is available are also wrong. It would be an easy fix to simply have all of the correct information for the hotel guests.
6.8 Good
Pros: Conveniently located, small rooms but comfortable. The exercise facilities were great.
Cons: The rooms do not have coffee or a coffee maker. As an early riser, I enjoy the convenience of having coffee in the room. Also, the hotel charges an additional (and seemingly unnecessary) $20 a night on top of the nightly rate/amount already paid.
9.7 Excellent
Pros: Bed was soooo comfy and location fabulous
Cons: I arrived late due to weather related flight delays. I was so hungry when got to hotel at 2 am but there was no food. Not even a vending machine. Def should have some option for snacks.
10.0 Excellent
Pros: The bed was super comfortable! Everything was very clean, and had everything anyone could ever need
Cons: The heating/cooling system in the room was a bit noisy…
With a stay at YOTEL Boston, you'll be centrally located in Boston, just a 3-minute walk from Boston Harbor and 6 minutes by foot from Boston Children's Museum. Featured amenities include a 24-hour business center, express check-in, and express check-out.
Fitness centre
Restaurant
Bar/Lounge
Child-friendly
Room service
Parking
Laundry service
Business centre
No smoking
Express check out
Free Wi-Fi
Air-conditioned
Storage available
With a stay at Revere Hotel Boston Common, you'll be centrally located in Boston, within a 5-minute walk of Charles Playhouse and Boch Center. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Boston? This hotel has facilities measuring 42000 square feet (3902 square meters), including conference space. Self parking (subject to charges) is available onsite.
Overall 8.6 Excellent
Based on 1,223 reviews
All reviews
- All reviews
Excellent
9.7
Pros: Style and general vibe of the hotel. Clean and extremely comfortable rooms.
Excellent
10.0
Pros: Even under construction, the Revere is a wonderful place to stay. Easy walking distance to Boston Common, Chinatown and the Theater District. The staff were wonderful. Especially Richard Pettiglio, the Concierge, who went well out of his way to make sure our stay was exceptional.
Excellent
9.7
Pros: Nice hotel-good location - clean rooms and white bedding, which I love
Excellent
10.0
Pros: Unbelievable service and great amenities where the Kmart features. Three separate bars including a rooftop for adults but also had areas for kids including and/or tomorrow. The concierge John was so helpful and professional. The hotel is centrally located near the Boston Commons in the theater district so it makes it very easy to see all of his stork Boston sites.
Okay
5.7
Pros: I liked the comfort of the bed and the view of the city.
Excellent
10.0
Pros: The employees were excellent and the room super nice and very clean
Okay
5.7
Pros: Nice lobby, but this hotel needs a major amount of work!
Excellent
8.2
Pros: Convenient location, very pretty and clean hotel. We had a nice view of the harbor.
Excellent
8.5
Pros: Clean, modern decor, bath utilities were excellent.
Excellent
9.7
Pros: Location is ideal! You can easily walk to all the major attractions in Boston.
Okay
4.8
Excellent
10.0
Pros: Helpful staff, great location
Good
7.6
Pros: Really helpful and friendly staff from the moment we walked in; enjoyed empty pool, lovely spacious and comfortable room with west facing balcony and great views across city and well located.
Excellent
8.0
Pros: the concierge was very nice and gave us so many good recommendations
Okay
5.7
Pros: the room
Good
6.7
Pros: A lovely, clean hotel, near Boston Common and within easy walking distance to the T (Underground).
Good
6.7
Pros: Honestly I think I was most pleased with the service as well as the location.
Good
6.0
Good
7.3
Pros: Excellent services and free internet
Good
7.6
Pros: Room and location was excellent
Okay
5.6
Pros: Good overall ratio quality/value although would have expected a little more
Mediocre
3.6
Pros: We actually never actually checked into hotel as we found rooms to be very unacceptable with a stale smell in the two rooms we viewed,carpets soiled and bathrooms not very inticing.
Details
Reviews
Overall 8.6 Excellent
Based on 1,223 reviews
Cleanliness
8.9
Comfort
9.0
Location
9.2
Services
8.4
Staff
8.5
Value for money
7.7
9.7 Excellent
Pros: Style and general vibe of the hotel. Clean and extremely comfortable rooms.
Cons: No included coffee/breakfast
10.0 Excellent
Pros: Even under construction, the Revere is a wonderful place to stay. Easy walking distance to Boston Common, Chinatown and the Theater District. The staff were wonderful. Especially Richard Pettiglio, the Concierge, who went well out of his way to make sure our stay was exceptional.
Cons: My ONLY dislikes were: way too little counter space in the bathroom, and that construction shut down half of the elevators during the peak checkout time. Folks with luggage were waiting for > 20 minutes for room in an elevator. The front desk staff did their best, however were definitely understaffed to handle the checkout volume.
9.7 Excellent
Pros: Nice hotel-good location - clean rooms and white bedding, which I love
Cons: Valet parking is over $50/night which seems way high
10.0 Excellent
Pros: Unbelievable service and great amenities where the Kmart features. Three separate bars including a rooftop for adults but also had areas for kids including and/or tomorrow. The concierge John was so helpful and professional. The hotel is centrally located near the Boston Commons in the theater district so it makes it very easy to see all of his stork Boston sites.
Cons:
5.7 Okay
Pros: I liked the comfort of the bed and the view of the city.
Cons: I did not like the staff. Bad customer service and do not know how to handle problems in a professional manner. Need more ppl working the front desk, there was a wait to check in.
10.0 Excellent
Pros: The employees were excellent and the room super nice and very clean
Cons: The only thing that was a little tough was being in the room next to the elevator cause we could hear it always
5.7 Okay
Pros: Nice lobby, but this hotel needs a major amount of work!
Cons: Problems:
1) TVs are analog, which means there is no resolution at all. Very blurry. Like 1998 TVs. Shocking at a so-called 4-star hotel.
2) Air conditioners that are so loud it sounded like we had a 747 revving outside our room. We couldn't adjust the AC except to two temperatures: 68 and 74.
3) No mirror in the room.
4) No refrigerator or mini-bar in the room.
5) No blow dryer.
6) Waited 15 minutes for an elevator, then couldn't get on it was so crowded.
7) Rude, arrogant staff except for Serena, and the day GM, who tried to help but wasn't around to do much until it was too late.
Don't stay here. There is so much better around!
8.2 Excellent
Pros: Convenient location, very pretty and clean hotel. We had a nice view of the harbor.
Cons: We had a four-night stay and had to get new room keys 6 times. Housekeeping did not come to our room the day after our arrival. There is no convenience store in hotel. Otherwise it was a great hotel.
8.5 Excellent
Pros: Clean, modern decor, bath utilities were excellent.
Cons: Parking cost was too much. Should offer a discount on parking for people who are staying at the hotel.
9.7 Excellent
Pros: Location is ideal! You can easily walk to all the major attractions in Boston.
Cons: It would have been nice to have a refrigerator in the room.
4.8 Okay
Pros:
Cons: We could not use the outdoor area due to an event and we were not informed until we got there
10.0 Excellent
Pros: Helpful staff, great location
Cons: Rooftop pool/bar was noisy late at night; would have liked to have known about it in advance
7.6 Good
Pros: Really helpful and friendly staff from the moment we walked in; enjoyed empty pool, lovely spacious and comfortable room with west facing balcony and great views across city and well located.
Cons: No changing facilities at pool or shower; desolate bar / lounge!
8.0 Excellent
Pros: the concierge was very nice and gave us so many good recommendations
Cons: nothing
5.7 Okay
Pros: the room
Cons: The concierage service
6.7 Good
Pros: A lovely, clean hotel, near Boston Common and within easy walking distance to the T (Underground).
Cons:
6.7 Good
Pros: Honestly I think I was most pleased with the service as well as the location.
Cons:
6.0 Good
Pros:
Cons: pool too cold
7.3 Good
Pros: Excellent services and free internet
Cons: Smoking stink on 12th floor where we stayed
7.6 Good
Pros: Room and location was excellent
Cons: Breakfast was too expensive and quality not good.
5.6 Okay
Pros: Good overall ratio quality/value although would have expected a little more
Cons: Finishings entrance hall and room/s need a little update. Business lookalike hotel so accomodation experience was basic
3.6 Mediocre
Pros: We actually never actually checked into hotel as we found rooms to be very unacceptable with a stale smell in the two rooms we viewed,carpets soiled and bathrooms not very inticing.
Cons: Reception area was gruppy, elevator carpets were dirty, carpets in hallway to bedrooms also shappy and a very musty smell everywhere
With a stay at Revere Hotel Boston Common, you'll be centrally located in Boston, within a 5-minute walk of Charles Playhouse and Boch Center. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Boston? This hotel has facilities measuring 42000 square feet (3902 square meters), including conference space. Self parking (subject to charges) is available onsite.
Pets allowed on request. Charges may apply.
Fitness centre
Restaurant
Bar/Lounge
Child-friendly
Room service
No smoking
Free Wi-Fi
Air-conditioned
Storage available
Built in 1928 as Boston, Massachusetts' first Art Deco skyscraper, the historic Hilton Boston Downtown/Faneuil Hall is the ideal blend of old and new. Our stylish renovation brought new luster to our 1920's intimate decor of warm brick, rich woods and brass and added a host of modern comforts and conveniences. The hotel's ongoing commitment to superior service and exceptional standards of excellence earned us the coveted AAA Four Diamond Award year after year. Relax in a spacious guest room with an enchanting view of the city and enjoy period-style furnishings and thoughtful business amenities, including WiFi. Savor classic American cuisine in our hotel restaurant, relax with a book in the library or unwind in our state-of-the-art fitness facility. Hilton Boston Downtown/Faneuil Hall is perfectly situated in the heart of downtown Boston, Massachusetts in the Financial District, one block from Boston's Waterfront, ten minutes from Logan International Airport and 1.1 miles from the Boston Convention & Exhibition Center (BCEC). Nearby attractions include Post Office Square, Quincy Market, Faneuil Hall, Downtown Crossing, the Freedom Trail, New England Aquarium, Children's Museum and the TD Banknorth Garden. With over 10,000 sq. ft. of flexible meeting and banquet space, the historic hotel is the perfect venue for your next business or social gathering. The 1,893 sq. ft. Kellogg Ballroom accommodates up to 150 reception guests and divides into three sections. Three executive boardrooms are available for your next board meeting and 14 additional meeting rooms are ideal for any type of event. Hilton Boston Downtown/Faneuil Hall also features: a gift shop catering to all business and personal needs, experienced full-service concierge staff, 24-hour executive business center, a professional sales and catering team to assist with all your group and event needs, and Hilton HHonors frequent guest reward program.
Overall 8.6 Excellent
Based on 551 reviews
All reviews
- All reviews
Excellent
10.0
Okay
4.5
Pros: Great location. 0.2 miles from fanuiel hall. Next to a pub and across the street from a restaurant / next to Howel at the moon and walking distance to aquarium, restaurants, bars and harbor...
Excellent
9.7
Excellent
8.5
Pros: In the heart of downtown. Walking distance to most at trans the waterfront.
Excellent
9.7
Excellent
8.0
Pros: very clean, nice room, fantastic staff
Excellent
10.0
Pros: We only stayed for one night, but this was the perfect location. Easy walking distance from New England Aquarium and Faneuil Hall.
Excellent
9.1
Pros: Room was nice, good location. Staff was very helpful.
Excellent
10.0
Pros: Everything was done well!
Excellent
10.0
Pros: We loved our stay in Boston! This hotel was situated right in the middle of downtown within walking distance to mostly everything! We had such a great time. Staff was extremely kind and helpful, especially the doormen! I will definitely stay at this hotel again next time I go back to Boston!
Okay
5.4
Pros: Location
Good
7.1
Pros: We enjoyed the Hilton very much! The rooms were extremely clean and cozy. The Location was ideal for enjoying the night life however.... when we were trying to sleep it was extremely loud. We heard people throughout the hotel all night and everything going on outside the windows. Otherwise everything was wonderful!
Good
7.3
Pros: The staff was very accomodating. We never had to wait long for any request. The bathroom was better than most hotels.
Good
6.0
Pros: Being near the harbor.
Good
7.0
Pros: good service, helpful staff, enjoyed the food, very comfortable beds, good room facilities, very clean and spacious.
Okay
5.3
Pros: Location of hotel was great. Room was clean and comfortable but quite small, especially for a 'king room' and oddly designed
Excellent
8.0
Pros: Friendly, helpful staff. Located close to attractions we were interested in. Very comfortable room.
Excellent
8.0
Pros: it was within waking distance of everything in the city
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Cons: $self.cons
Good
7.0
Pros: Nice room and linens
Good
7.7
Pros: Great location, great room, great experience.
Mediocre
3.6
Pros: Nothing; it was noisy (A/C, ice machine, elevator, guests), staff not friendly, no professionalism, bad services, false marketing, elevators and hotel need maintenance, room not clean
Good
7.6
Pros: The location for a quick day in Boston was perfect...lots to do close by. It was also easy to get to with great service.
Details
Reviews
Overall 8.6 Excellent
Based on 551 reviews
Cleanliness
8.9
Comfort
8.7
Location
9.3
Services
8.3
Staff
8.9
Value for money
7.4
10.0 Excellent
Pros:
Cons: no micro oven in the room
4.5 Okay
Pros: Great location. 0.2 miles from fanuiel hall. Next to a pub and across the street from a restaurant / next to Howel at the moon and walking distance to aquarium, restaurants, bars and harbor...
Cons: Everything costs money... Parking is $51 extra per night. Wifi is $40 extra per night... King Rooms are tiny... Staff isn't friendly... Hallways are dark... Some valet people are rude, others are absolute dolls... And the lobby is depressing and sets the vibe for the rest of the hotel... Couldn't control heat, felt like cold air was blowing on us all night.
9.7 Excellent
Pros:
Cons: Service in the hotel bar. Ordered mimosas while we waited for our car. 4 different waitresses came over to get our order (after we'd already placed it). 10 minutes later, still sans mimosa, I asked one of them if they were coming. As it turns out they won't serve alcohol before 11 AM. Probably something worth mentioning when someone orders!!!!
8.5 Excellent
Pros: In the heart of downtown. Walking distance to most at trans the waterfront.
Cons:
9.7 Excellent
Pros:
Cons: All good
8.0 Excellent
Pros: very clean, nice room, fantastic staff
Cons: heat in room was uncontrollable. had AC set to 60 degrees with windows open and it was stifling hot in the room all the time. literally sweating thru the night.
10.0 Excellent
Pros: We only stayed for one night, but this was the perfect location. Easy walking distance from New England Aquarium and Faneuil Hall.
Cons: There was a loud commotion outside from one of the area bars at 2am that continued for 20 minutes. I could hear it from all the way up on the 11th floor
9.1 Excellent
Pros: Room was nice, good location. Staff was very helpful.
Cons: Elevators seem to have issues.
10.0 Excellent
Pros: Everything was done well!
Cons:
10.0 Excellent
Pros: We loved our stay in Boston! This hotel was situated right in the middle of downtown within walking distance to mostly everything! We had such a great time. Staff was extremely kind and helpful, especially the doormen! I will definitely stay at this hotel again next time I go back to Boston!
Cons:
5.4 Okay
Pros: Location
Cons: Hotel is in desperate need of a refresh. Moldy showers, dilapidated bathroom ceilings from prior water damage, and loud malfunctioning air conditioning units all were unpleasant.
7.1 Good
Pros: We enjoyed the Hilton very much! The rooms were extremely clean and cozy. The Location was ideal for enjoying the night life however.... when we were trying to sleep it was extremely loud. We heard people throughout the hotel all night and everything going on outside the windows. Otherwise everything was wonderful!
Cons:
7.3 Good
Pros: The staff was very accomodating. We never had to wait long for any request. The bathroom was better than most hotels.
Cons: nothing
6.0 Good
Pros: Being near the harbor.
Cons: Taxis weren't always available, although the waits were not too long.
7.0 Good
Pros: good service, helpful staff, enjoyed the food, very comfortable beds, good room facilities, very clean and spacious.
Cons: nothing to dislike - we enjoyed it all.
5.3 Okay
Pros: Location of hotel was great. Room was clean and comfortable but quite small, especially for a 'king room' and oddly designed
Cons: Thought it was overpriced for the size of the room
8.0 Excellent
Pros: Friendly, helpful staff. Located close to attractions we were interested in. Very comfortable room.
Cons: shower pressure too low.
8.0 Excellent
Pros: it was within waking distance of everything in the city
7.0 Good
Pros: Nice room and linens
Cons: Under renovation outside
7.7 Good
Pros: Great location, great room, great experience.
Cons: City tax, state tax and convention tax (something you have to pay whether on a convention or not) added a further US$50.00 to the original advertised Bookings.com hotel cost. For what was on offer, Breakfast was grossly overpriced, forcing us to eat out in a diner.
3.6 Mediocre
Pros: Nothing; it was noisy (A/C, ice machine, elevator, guests), staff not friendly, no professionalism, bad services, false marketing, elevators and hotel need maintenance, room not clean
Cons: I liked nothing excpt the location; for a Hilton I expected much more!!!
7.6 Good
Pros: The location for a quick day in Boston was perfect...lots to do close by. It was also easy to get to with great service.
Cons: Wish the hotel had a pool.
Built in 1928 as Boston, Massachusetts' first Art Deco skyscraper, the historic Hilton Boston Downtown/Faneuil Hall is the ideal blend of old and new. Our stylish renovation brought new luster to our 1920's intimate decor of warm brick, rich woods and brass and added a host of modern comforts and conveniences. The hotel's ongoing commitment to superior service and exceptional standards of excellence earned us the coveted AAA Four Diamond Award year after year. Relax in a spacious guest room with an enchanting view of the city and enjoy period-style furnishings and thoughtful business amenities, including WiFi. Savor classic American cuisine in our hotel restaurant, relax with a book in the library or unwind in our state-of-the-art fitness facility. Hilton Boston Downtown/Faneuil Hall is perfectly situated in the heart of downtown Boston, Massachusetts in the Financial District, one block from Boston's Waterfront, ten minutes from Logan International Airport and 1.1 miles from the Boston Convention & Exhibition Center (BCEC). Nearby attractions include Post Office Square, Quincy Market, Faneuil Hall, Downtown Crossing, the Freedom Trail, New England Aquarium, Children's Museum and the TD Banknorth Garden. With over 10,000 sq. ft. of flexible meeting and banquet space, the historic hotel is the perfect venue for your next business or social gathering. The 1,893 sq. ft. Kellogg Ballroom accommodates up to 150 reception guests and divides into three sections. Three executive boardrooms are available for your next board meeting and 14 additional meeting rooms are ideal for any type of event. Hilton Boston Downtown/Faneuil Hall also features: a gift shop catering to all business and personal needs, experienced full-service concierge staff, 24-hour executive business center, a professional sales and catering team to assist with all your group and event needs, and Hilton HHonors frequent guest reward program.
Pets allowed on request. Charges may apply.
Fitness centre
Restaurant
Bar/Lounge
Child-friendly
Room service
Parking
Laundry service
Business centre
No smoking
Express check out
Wi-Fi
Air-conditioned
Storage available
With a stay at HI Boston, you'll be centrally located in Boston, steps from Cutler Majestic Theatre and within a 5-minute walk of Boston Opera House. Featured amenities include a computer station, express check-out, and complimentary newspapers in the lobby.
Overall 8.5 Excellent
Based on 5,256 reviews
All reviews
- All reviews
Good
7.4
Pros: the location, it was close to downtown and could walk everywhere
Good
7.7
Pros: The breakfast is pretty good.
Excellent
9.7
Pros: Quiet and diverse. Great bed in the dorm.
Good
6.8
Pros: The staff is helpful and the place is very easy to get.Several markets around there and really close to red line station.I like the breakfast too.
Excellent
10.0
Pros: Very Clean and Modern!
Excellent
10.0
Pros: Everthing you ask for from hostel is there. Staff is friendly and everything is clean and modern. This was the best hostel I’ve stayed in the US and the UK. The location is pretty good and close to a subway station.
Details
Reviews
Overall 8.5 Excellent
Based on 5,256 reviews
Cleanliness
8.5
Comfort
8.2
Location
9.4
Services
8.6
Staff
8.4
Value for money
8.0
7.4 Good
Pros: the location, it was close to downtown and could walk everywhere
Cons: it was too expensive to stay there
7.7 Good
Pros: The breakfast is pretty good.
Cons: I woke up my first night with red spots on my face. Not sure what it was but the spots stayed there for a long time. They just started to disappear now that I am back home. The sheets had to be changed. It only happened the first night not any other night.
9.7 Excellent
Pros: Quiet and diverse. Great bed in the dorm.
Cons:
6.8 Good
Pros: The staff is helpful and the place is very easy to get.Several markets around there and really close to red line station.I like the breakfast too.
Cons: Restrooms and sheets were not clear enough.
10.0 Excellent
Pros: Very Clean and Modern!
Cons:
10.0 Excellent
Pros: Everthing you ask for from hostel is there. Staff is friendly and everything is clean and modern. This was the best hostel I’ve stayed in the US and the UK. The location is pretty good and close to a subway station.
Cons: Nothing at all
With a stay at HI Boston, you'll be centrally located in Boston, steps from Cutler Majestic Theatre and within a 5-minute walk of Boston Opera House. Featured amenities include a computer station, express check-out, and complimentary newspapers in the lobby.
Laundry service
Business centre
No smoking
Express check out
Free Wi-Fi
Air-conditioned
Storage available
Discover the city’s downtown destination, Hyatt Regency Boston, where luxury and convenience collide. Steps from Boston’s most desirable area-attractions such as the Boston Common, Faneuil Hall, and Boston’s famous shopping destination, Newbury Street, the hotel sits at the edge of the city’s excitement and is connected to the “T,” Boston’s mass transit system. Experience Boston’s exhilarating 24-hour neighborhood and burgeoning restaurant scene that includes our restaurant, Avenue One.
Overall 8.5 Excellent
Based on 1,901 reviews
All reviews
- All reviews
Excellent
8.0
Pros: Nice and clean.
Mediocre
2.8
Pros: The location. That is all.
Excellent
10.0
Pros: It was clean the bed was comfy and pillows/linen were great. Super friendly staff
Excellent
8.5
Pros: The location was superb. The hotel is within walking distance of most attractions, shops, and metro. Chinatown is only one block away, with many delicious food choices.
Excellent
10.0
Pros: The staff were all excellent, friendly and helpful valet, concierge, and reservations desk staff.
Excellent
10.0
Pros: Staff was very helpful and kind. After taking a red eye they were able to accommodate us on an early check in. Hotel and rooms were clean. Beds were comfy too. AND it's close to everything/walking distance.
Excellent
10.0
Pros: Wonderful location, comfortable and clean room, friendly staff. What else can I ask for a 3 day visit to the city.
Excellent
10.0
Pros: everything worked
good location
Good
6.5
Pros: Friendly staff; accommodated a late check out request, but with a fee to be paid. Not an issue.
Promised champagne and strawberries for special occasion (but never arrived).
Great location. Bellmen were extremely helpful! Front desk staff seemed friendly, but read issues we had.
Had there not been any of the issues, this would've been a great stay, I just don't know why there were so many missteps. It was a good stay, if you look at room size, bed comfort, bathroom size and comfort (just don't expect privacy; everyone will know your business in there!), friendliness, location. This should be a phenomenal stay. It has all the makings for it. It must've been a full moon or something that weekend.
Excellent
9.1
Pros: Comfy beds and clean room located easy walks from Boston Common Faneuil Hall and so much of the tourist stops we wanted to see. Salvatore's was a decent restaurant right across the street.
Okay
5.4
Pros: Room was large. Coffee maker, ironing board and safe in the rooon.
Excellent
9.4
Pros: Location is great in the center of everything walking distance anywhere to Boston.
Good
7.6
Pros: The service was excellent, everyone friendly and helpful and courteous
Details
Reviews
Overall 8.5 Excellent
Based on 1,901 reviews
Cleanliness
8.9
Comfort
8.8
Location
9.2
Services
8.5
Staff
8.6
Value for money
7.6
8.0 Excellent
Pros: Nice and clean.
Cons: Annoying to pay for parking. Made me really angry, the hotel should have free parking for its guests. $40-55 a night is just ridiculous.
2.8 Mediocre
Pros: The location. That is all.
Cons: No AC on a 90 degree day in June. Room was NOT clean and smelled. The carpet was not vacuumed and we have a 15 month old son. HUGE bugs crawling on floor. Paid over $550 for one night and check in was after 4! Really truly disgusting. Told the front desk and all they said was “sorry by you pre paid for the room” We come into Boston frequently - will absolutely never consider this an option in the future.
10.0 Excellent
Pros: It was clean the bed was comfy and pillows/linen were great. Super friendly staff
Cons:
8.5 Excellent
Pros: The location was superb. The hotel is within walking distance of most attractions, shops, and metro. Chinatown is only one block away, with many delicious food choices.
Cons: The pool could be cleaner. They should provide locks for the lockers.
10.0 Excellent
Pros: The staff were all excellent, friendly and helpful valet, concierge, and reservations desk staff.
Cons:
10.0 Excellent
Pros: Staff was very helpful and kind. After taking a red eye they were able to accommodate us on an early check in. Hotel and rooms were clean. Beds were comfy too. AND it's close to everything/walking distance.
Cons:
10.0 Excellent
Pros: Wonderful location, comfortable and clean room, friendly staff. What else can I ask for a 3 day visit to the city.
Cons: Can't think of anything.
10.0 Excellent
Pros: everything worked
good location
Cons:
6.5 Good
Pros: Friendly staff; accommodated a late check out request, but with a fee to be paid. Not an issue.
Promised champagne and strawberries for special occasion (but never arrived).
Great location. Bellmen were extremely helpful! Front desk staff seemed friendly, but read issues we had.
Had there not been any of the issues, this would've been a great stay, I just don't know why there were so many missteps. It was a good stay, if you look at room size, bed comfort, bathroom size and comfort (just don't expect privacy; everyone will know your business in there!), friendliness, location. This should be a phenomenal stay. It has all the makings for it. It must've been a full moon or something that weekend.
Cons: Was promised champagne and strawberries the first evening, but it didn't come. The next day, the room wasn't cleaned when we arrived back at 11pm, so called to have at least the bed made and fresh towels (they offered a discount on an additional night, which was accepted, though didn't go smoothly at final check out for some reason); also mentioned the missing champagne and strawberries, was told they'd be there the next night, but again no champagne or strawberries when we returned. Ever. Hallway was meeting central at 3am for drunken shenanigans by other guests. Finally, on the fourth day, after returning to the hotel after a long day, the wireless entry failed, so we had to wait to be let into the room. To the front desk's credit, they were going to upgrade us for free on the last night for the inconvenience, but one of us needed to get back into the room because they were flying out in two hours, so that wouldn't work. Was promised an email accounting, even gave email address and was promised in 5-10min; it's now over twelve hours later, and still no receipt in my inbox or spam/junk folder.
9.1 Excellent
Pros: Comfy beds and clean room located easy walks from Boston Common Faneuil Hall and so much of the tourist stops we wanted to see. Salvatore's was a decent restaurant right across the street.
Cons: Snooty staff at front desk. Restaurant staff courteous. Not a hotel with a family vibe. It seems more suited for business and conference attendees
5.4 Okay
Pros: Room was large. Coffee maker, ironing board and safe in the rooon.
Cons: Insufficient soundproofing. Avoid avoid avoid 6th floor: that's where the pool is and kids are very loud when walking and running along the corridor. We couldn't check in at 3:30pm and the room was not ready until 4:30pm, half hour past the check in time of 4pm.
9.4 Excellent
Pros: Location is great in the center of everything walking distance anywhere to Boston.
Cons: That breakfast is not included with the price tag of the room breakfast should be complementary. Parking under the hotel should be priced accordingly and have a special pricing for hotel residents.
7.6 Good
Pros: The service was excellent, everyone friendly and helpful and courteous
Cons: No
Discover the city’s downtown destination, Hyatt Regency Boston, where luxury and convenience collide. Steps from Boston’s most desirable area-attractions such as the Boston Common, Faneuil Hall, and Boston’s famous shopping destination, Newbury Street, the hotel sits at the edge of the city’s excitement and is connected to the “T,” Boston’s mass transit system. Experience Boston’s exhilarating 24-hour neighborhood and burgeoning restaurant scene that includes our restaurant, Avenue One.
Pool
Bicycle hire
Pets allowed on request. Charges may apply.
Spa
Fitness centre
Restaurant
Bar/Lounge
Room service
Parking
Laundry service
Business centre
No smoking
Express check out
Free Wi-Fi
Air-conditioned
Storage available
With a stay at Club Quarters Hotel in Boston, you'll be centrally located in Boston, steps from Downtown Crossing and 3 minutes by foot from The Freedom Trail. Featured amenities include a business center, express check-in, and express check-out. Self parking (subject to charges) is available onsite.
Overall 8.5 Excellent
Based on 1,543 reviews
All reviews
- All reviews
Excellent
9.1
Excellent
9.7
Excellent
8.8
Pros: Rooms were clean, Staff pleasant. Nice gym. Love the security card elevator feature. Should be in all hotels. Elephant castle is always pleasant.
Excellent
9.7
Pros: Great location, rooms were clean, a lot of ports/outlets
Okay
5.1
Pros: The hotel looked nicer online to be honest. The staff were pretty great. House keeping was really good with fixing the room after i called about the bed being dirty. They left a nice note and some snacks/drinks as well. The TV was really nice.
Good
6.0
Okay
5.4
Pros: - Simple check in and check out procedure.
- Some complimentary amenities in the morning (free coffee and fruit)
- Good location for business
Good
7.4
Pros: Thin walls; heard neighbors
Good
7.1
Excellent
8.0
Pros: Receptionist clerks responsive to questions and pleasing traveler. The bathroom shower was excellent.
Mediocre
2.0
Good
7.4
Pros: The TV and shower are excellent as is the location of the hotel. Knowing how expensive downtown Boston hotels are, I appreciate being able to stay in the heart of the city at such a low cost.
Good
7.7
Pros: The location is excellent. It is close toe verything.
Good
6.7
Pros: The price and location was excellent. It was very convenient for my business trip. It was very clean and comfortable.
Okay
4.7
Pros: Location was great but staff could have been a little nicer.Amenties like iron board and iron were shared with the floor.Room very small but clean.
Good
6.3
Pros: Water Dispenser is good idea.
Good
6.0
Pros: The one thing I liked the most was the location, it is convenient to a lot of areas. I loved the hotel staff and how friendly they are, as well as the bar/restaurant with entrance from the lobby.
Okay
5.2
Pros: So close to all main spots in Boston downtown
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Cons: $self.cons
Good
6.4
Pros: Clean, modern rooms in great central location.
Good
7.2
Pros: Convenience, facilities, cleanliness and friendly staff
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Cons: $self.cons
Good
6.0
Pros: $self.pros
Good
6.8
Pros: This is a nice centrally located hotel with a nice room, including plasma, free wireless internet and great food options for delivery. Definetely a good accommodation for boston - walking distance for everything.
Details
Reviews
Overall 8.5 Excellent
Based on 1,543 reviews
Cleanliness
8.6
Comfort
8.4
Location
9.5
Services
8.3
Staff
8.8
Value for money
7.8
9.1 Excellent
Pros:
Cons: Gym - small
9.7 Excellent
Pros:
Cons: Bathroom was pretty small.
8.8 Excellent
Pros: Rooms were clean, Staff pleasant. Nice gym. Love the security card elevator feature. Should be in all hotels. Elephant castle is always pleasant.
Cons: I didn't like that my room didn't have an ironing board & safe. In my opinion those two should be a no brainier & standard.
9.7 Excellent
Pros: Great location, rooms were clean, a lot of ports/outlets
Cons: Room is kind of small, a bit pricey for the size of the room
5.1 Okay
Pros: The hotel looked nicer online to be honest. The staff were pretty great. House keeping was really good with fixing the room after i called about the bed being dirty. They left a nice note and some snacks/drinks as well. The TV was really nice.
Cons: Our room was not very well kept. It was dusty, the bed hadn't been changed I believe, the sheets and pillow case was dirty and hairy, and the bathroom smelled like ciggaretes and was kind of dirty. the room was better than a motel so it wasn't the worst, just a little too pricey for the kind of quality you end up getting.
6.0 Good
Pros:
Cons: The bed was too firm. Had a hard wire around the edge of the mattress. No Iron, No Microwave, No Fridge. The shower was tiny.. really small. Not comfortable at all.
5.4 Okay
Pros: - Simple check in and check out procedure.
- Some complimentary amenities in the morning (free coffee and fruit)
- Good location for business
Cons: - Not the newest facility - could stand an upgrade for the carpeting, floors and bathroom
- Communal iron and other in-room amenities takes some getting used to
- Not recommended for families traveling with children as there's nothing for them to do on-site.
7.4 Good
Pros: Thin walls; heard neighbors
Cons:
7.1 Good
Pros:
Cons: Don't leave your car in valet for over the 24 hour period or you will be charged $27 for 1 1/2 hours over... Still don't understand the Math there!
8.0 Excellent
Pros: Receptionist clerks responsive to questions and pleasing traveler. The bathroom shower was excellent.
Cons: The heating unit in the room was noisy.
The breakfast was skimpy; commercial granola bars, oranges,
bananas, coffee from machine (all impersonal).
2.0 Mediocre
Pros:
Cons: Extremely dirty. Unclean pillows and mattress. Not washed bathrooms.
7.4 Good
Pros: The TV and shower are excellent as is the location of the hotel. Knowing how expensive downtown Boston hotels are, I appreciate being able to stay in the heart of the city at such a low cost.
Cons: Sadly, the staff isn't very friendly. They always act like they are doing you a favor if asked a question or reporting the elevator malfunctioning!!!!
7.7 Good
Pros: The location is excellent. It is close toe verything.
Cons: There is no lobby to sit in in the evening.
6.7 Good
Pros: The price and location was excellent. It was very convenient for my business trip. It was very clean and comfortable.
Cons: Fitness room was very small. sometimes had to wait or come back to use a machine in the morning.
4.7 Okay
Pros: Location was great but staff could have been a little nicer.Amenties like iron board and iron were shared with the floor.Room very small but clean.
Cons:
6.3 Good
Pros: Water Dispenser is good idea.
Cons: Shampoo and Conditioner should be separated.
6.0 Good
Pros: The one thing I liked the most was the location, it is convenient to a lot of areas. I loved the hotel staff and how friendly they are, as well as the bar/restaurant with entrance from the lobby.
Cons: Rooms are too small, not comfortable at all, with one chair only in the room, and a lot of construction going on since early Saturday morning. Rooms are always dark with one small window.
5.2 Okay
Pros: So close to all main spots in Boston downtown
6.4 Good
Pros: Clean, modern rooms in great central location.
Cons: 2nd elevator not working.
7.2 Good
Pros: Convenience, facilities, cleanliness and friendly staff
6.0 Good
Cons: lack of fresh air
6.8 Good
Pros: This is a nice centrally located hotel with a nice room, including plasma, free wireless internet and great food options for delivery. Definetely a good accommodation for boston - walking distance for everything.
Cons: The gym was closed.
With a stay at Club Quarters Hotel in Boston, you'll be centrally located in Boston, steps from Downtown Crossing and 3 minutes by foot from The Freedom Trail. Featured amenities include a business center, express check-in, and express check-out. Self parking (subject to charges) is available onsite.
Fitness centre
Restaurant
Kitchen/kitchenette
Bar/Lounge
Room service
Parking
Laundry service
Business centre
No smoking
Express check out
Free Wi-Fi
Air-conditioned
Storage available
Located less than three miles from Boston Logan Airport, The Westin Boston Waterfront sits in the vibrant Seaport District, steps from downtown attractions. Explore the city or enjoy an evening of relaxation at our hotel two blocks from the Boston waterfront. From the Seaport District, stroll or take a water taxi to attractions such as the Tea Party Ships & Museum, Boston Children’s Museum or New England Aquarium. Back at our hotel, sip on a signature cocktail in one of our four on-site restaurants in the Seaport District. Elevate your workout in our WestinWORKOUT® Fitness Studio, with an indoor heated pool, whirlpool and eight Peloton bikes with 22-inch touchscreens and over 4,000 classes. Gather in 95,000 square feet of expansive yet intimate venue space, directly connected to the Boston Convention and Exhibition Center. Each of our hotel rooms features a 55-inch smart TV, Westin Heavenly™ Bed and complimentary Wi-Fi for Marriott Bonvoy members. Relax on the Boston waterfront at Westin.
Overall 8.4 Excellent
Based on 530 reviews
All reviews
- All reviews
Excellent
9.7
Pros: Staff was fantastic and helpful in every way. Location was great for proximity to airport, and not too far from downtown, if you don't mind a short walk or bus ride.
Excellent
8.2
Pros: Friendly staff, good breakfast and clean rooms
Excellent
9.4
Pros: Everyone was nice and helpful and efficient!
Excellent
8.0
Pros: great guided run program
Excellent
8.8
Pros: Great Breakfast.
Excellent
10.0
Pros: Loved the room, the bed was amazing, and the sheets were too.
Excellent
9.1
Excellent
9.7
Pros: We loved the Westin, as we always stay here wherever we travel. Beds are superb, and atmosphere is always excellent
Excellent
9.1
Pros: Beautiful lobby and rooms very comfortable. The Westin beds are always wonderful
And the shower was amazing.
Excellent
10.0
Pros: Everyone is so professional and eager to help. When i mentioned to Michael the bellman that it was my friends birthday that brought us in to Boston, we came back to the room to a complimentary bottle of wine and perfect desserts.
That to me is outstanding attention to detail when creating an experience for your guests.
Excellent
8.0
Good
6.0
Okay
4.3
Pros: clean rooms and up to date decor.
Good
6.0
Pros: We loved the beds.. very comfortable.
Good
7.0
Pros: Everyone was very helpful and gave great service.
Okay
5.3
Pros: The pool and gym were cery good
Good
7.3
Pros: Room was nice, customer service was excellent and the trolley service to and from the hotel was great. Hotel bar and front desk had great design and comfort.
Good
7.6
Pros: Workout room
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Cons: $self.cons
Mediocre
3.6
Pros: not much: weirdest and longest check-in ever, major bad surprise with the check... a great deal of snobbishness and inefficient fuss.
Good
6.0
Pros: The service and pool for children
Good
7.6
Pros: New, clean, amazingly comfortable bed, big room with good view over city.
Excellent
8.0
Pros: This is our third trip to Boston for the Wine Expo and our first staying at the Westin Waterfront. We had stayed at the Seaport Hotel in the past and I must say the experience is night and day. I was blown away by the Westin and its staff. We had the pleasure of being checked in by one of the managers (Tomas, I think) who upgraded us to a deluxe room on their highest floor and had a great view of the Boston skyline. We had a fabulous dinner at Salvatore's down by the waterfront which was about a 5-10 minute walk from the hotel. We will definitely stay at the Westin for any future trips to Boston.
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Cons: $self.cons
Details
Reviews
Overall 8.4 Excellent
Based on 530 reviews
Cleanliness
8.9
Comfort
8.8
Location
8.3
Services
8.5
Staff
8.6
Value for money
7.6
9.7 Excellent
Pros: Staff was fantastic and helpful in every way. Location was great for proximity to airport, and not too far from downtown, if you don't mind a short walk or bus ride.
Cons:
8.2 Excellent
Pros: Friendly staff, good breakfast and clean rooms
Cons: Wifi service was really bad and no free wifi offered
9.4 Excellent
Pros: Everyone was nice and helpful and efficient!
Cons: The walls are a little thin so you could hear people getting in the shower and doors closing.
8.0 Excellent
Pros: great guided run program
Cons:
8.8 Excellent
Pros: Great Breakfast.
Cons: Parking, pick up passenger area, and low prices. Over priced.
10.0 Excellent
Pros: Loved the room, the bed was amazing, and the sheets were too.
Cons: The view from our room looked directly at 10 HVAC units, so there wasn't much of a view. A cover over them would've made looking beyond them easier. Each room should include parking for one car, having to pay to park on top of what you're paying for the room is absurd.
9.1 Excellent
Pros:
Cons: I was there 3 nights. Very noisy guests the second night - a Friday night - yelling and running up and down my hall from midnight to 2 AM. Maybe a wedding party? Didn't happen the other nights, but was not something I expected at this high-end of a hotel.
9.7 Excellent
Pros: We loved the Westin, as we always stay here wherever we travel. Beds are superb, and atmosphere is always excellent
Cons: Fire alarm went off mid day Sunday.. bit of an inconvenience as we just got back from a long walking trip.
Was fine though as we were back up in a reasonable amount of time
9.1 Excellent
Pros: Beautiful lobby and rooms very comfortable. The Westin beds are always wonderful
And the shower was amazing.
Cons: Room location terrible. No view.
10.0 Excellent
Pros: Everyone is so professional and eager to help. When i mentioned to Michael the bellman that it was my friends birthday that brought us in to Boston, we came back to the room to a complimentary bottle of wine and perfect desserts.
That to me is outstanding attention to detail when creating an experience for your guests.
Cons: the parking garage seriously needs someone to guide you through it. what a maze!
8.0 Excellent
Pros:
Cons: No WiFi included. That’s it.
6.0 Good
Pros:
Cons: Wifi isn't free - it's $13/day, minimum.
4.3 Okay
Pros: clean rooms and up to date decor.
Cons: location, the main tourist sights were a 10minute taxi journey away.
6.0 Good
Pros: We loved the beds.. very comfortable.
Cons: it was very far away from the main stream of Boston and was not accessible easily. And the cost per night was very high!!
7.0 Good
Pros: Everyone was very helpful and gave great service.
Cons: There was a differemce in what Hotels.com quoted and what I was charged for my stay. I feel that I was not told up front what the extra charges would be. Hotels.com is looking into it.
5.3 Okay
Pros: The pool and gym were cery good
Cons: The reception staff were curt and unhelpful
7.3 Good
Pros: Room was nice, customer service was excellent and the trolley service to and from the hotel was great. Hotel bar and front desk had great design and comfort.
Cons: Bed left both our backs aching. Not sure if it was too soft or bed just wasn't good quality or maybe too old-not sure.
7.6 Good
Pros: Workout room
3.6 Mediocre
Pros: not much: weirdest and longest check-in ever, major bad surprise with the check... a great deal of snobbishness and inefficient fuss.
Cons: see above
6.0 Good
Pros: The service and pool for children
Cons: They did not register the price we were given from your web sight so when we checked out our bill was more than three times the price you quoted, it took us over one hour to clear up the mess and we had to stand firm on our email rom your company. The hotel is very far away from Boston.
7.6 Good
Pros: New, clean, amazingly comfortable bed, big room with good view over city.
Cons: Noise from corridor, hotel is in a no-where land next to exhibition centre. Takes a while to get into town. Internet in room is $12. Large hotel with lots of meetings & functions, meaning there are a LOT of people moving around all the time.
8.0 Excellent
Pros: This is our third trip to Boston for the Wine Expo and our first staying at the Westin Waterfront. We had stayed at the Seaport Hotel in the past and I must say the experience is night and day. I was blown away by the Westin and its staff. We had the pleasure of being checked in by one of the managers (Tomas, I think) who upgraded us to a deluxe room on their highest floor and had a great view of the Boston skyline. We had a fabulous dinner at Salvatore's down by the waterfront which was about a 5-10 minute walk from the hotel. We will definitely stay at the Westin for any future trips to Boston.
Located less than three miles from Boston Logan Airport, The Westin Boston Waterfront sits in the vibrant Seaport District, steps from downtown attractions. Explore the city or enjoy an evening of relaxation at our hotel two blocks from the Boston waterfront. From the Seaport District, stroll or take a water taxi to attractions such as the Tea Party Ships & Museum, Boston Children’s Museum or New England Aquarium. Back at our hotel, sip on a signature cocktail in one of our four on-site restaurants in the Seaport District. Elevate your workout in our WestinWORKOUT® Fitness Studio, with an indoor heated pool, whirlpool and eight Peloton bikes with 22-inch touchscreens and over 4,000 classes. Gather in 95,000 square feet of expansive yet intimate venue space, directly connected to the Boston Convention and Exhibition Center. Each of our hotel rooms features a 55-inch smart TV, Westin Heavenly™ Bed and complimentary Wi-Fi for Marriott Bonvoy members. Relax on the Boston waterfront at Westin.
Pool
Pets allowed on request. Charges may apply.
Fitness centre
Restaurant
Bar/Lounge
Child-friendly
Room service
Parking
Laundry service
Business centre
No smoking
Express check out
Wi-Fi
Air-conditioned
Storage available
Boston Omni Parker House Hotel is centrally located in Boston, a 3-minute walk from Boston City Hall and 7 minutes by foot from Quincy Market. Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Boston? This hotel has facilities measuring 0 square feet (0 square meters), including conference space.
Overall 8.3 Excellent
Based on 2,259 reviews
All reviews
- All reviews
Good
6.5
Excellent
10.0
Pros: Although small, the room was comfortable and the shower quite lovely. Plenty of hot water in the morning. A blizzard was expected so I decided to check out a day early, and this was hassle free. I did not ask for the name of the person who helped me with the checkout, but she was very polite and extremely helpful. The door man and valet folks were quick to bring my car and wish me a safe journey. Overall a very pleasant stay and I was able to accomplish that which I was in town for.
Okay
4.5
Pros: It looked nice in appearance
Mediocre
2.0
Excellent
9.7
Pros: The bed was super comfortable and the room was very cozy, clean, and quiet. The hotel is beautiful and so full of history. The two bars are both excellent. I love the location, being directly between old town and Boston Common. I couldn't ask for a better first stay in Boston.
Excellent
10.0
Mediocre
3.7
Pros: The history of the place and the location
Excellent
10.0
Pros: The staff were awesome
What a wonderful stay at such an historic hotel
Good
6.2
Pros: Location was good. Pretty hotel.
Excellent
10.0
Pros: This hotel was stunning! We were instantly greeted by professional and friendly valet and escorted into the lobby, which is breathtaking. The history alone is what motivated us to book our stay, but the service, decor, location, and comfort of the bed is what will make us stay here again and again in the future.
Mediocre
2.0
Pros: When we arrived the hotel was sold out and did not go or our "guaranteed reservation" for a double room. We were instead offered a full size bed and a cot for the same rate even though the room sells for $50 less. Spent most of our night on the phone with Kayak who didn't care. Says it's non refundable yet how they can say it's a guaranteed reservation when clearly it's a maybe!
Excellent
8.0
Pros: Historic hote, in good location.
Good
7.3
Pros: Seamus Murphy is a gentleman, most accomodating and gave us an impromptu tour that was wonderful. He is one of your finest assets.
Excellent
8.0
Pros: Location and the staff were excellent. The hotel was also beautiful!
Okay
5.7
Pros: Location right in middle of Boston in safe area
Excellent
8.0
Pros: The Omni Parker Hotel had the ambience of what a New Yorker would expect from a five-star hotel.
Excellent
8.0
Pros: We were lucky enogh to be upgraded to a suite and the hotel is beautiful and luxurious with a great service staff.
Okay
5.2
Pros: Location very good for evrything. Staff abd service also very good
Good
6.8
Pros: central location
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Cons: $self.cons
Okay
5.6
Pros: An excellent location. The valet parking was a big plus.
Good
6.0
Pros: The location was amazing and the hotel itself was nice.
Excellent
8.0
Pros: location, service, hotel facilities
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Cons: $self.cons
Details
Reviews
Overall 8.3 Excellent
Based on 2,259 reviews
Cleanliness
8.5
Comfort
8.1
Location
9.5
Services
7.9
Staff
8.7
Value for money
7.3
6.5 Good
Pros:
Cons: Expensive. Small rooms.
10.0 Excellent
Pros: Although small, the room was comfortable and the shower quite lovely. Plenty of hot water in the morning. A blizzard was expected so I decided to check out a day early, and this was hassle free. I did not ask for the name of the person who helped me with the checkout, but she was very polite and extremely helpful. The door man and valet folks were quick to bring my car and wish me a safe journey. Overall a very pleasant stay and I was able to accomplish that which I was in town for.
Cons: I found sleep very difficult due to the noise level throughout the first night of my stay, which was a Tuesday. Many drunk people coming to rooms late very loud in the hallway and then one couple in the room next to mine arguing until approximately 4am.
4.5 Okay
Pros: It looked nice in appearance
Cons: The front desk did not do as professionally as he could have. I waited interacted with him for almost 30 minutes before he finally checked me in.
2.0 Mediocre
Pros:
Cons: Had to move rooms 3, almost 4, times. The whole situation was handled very poorly until we finally were helped by a manager. Just wish it did not have to get that far... Overall, the hotel is extremely outdated, struggled to control the temperature in the room and the walls were so thin we heard a screaming child all night. Images online are extremely deceiving and lead to a disappointing experience as a whole.
9.7 Excellent
Pros: The bed was super comfortable and the room was very cozy, clean, and quiet. The hotel is beautiful and so full of history. The two bars are both excellent. I love the location, being directly between old town and Boston Common. I couldn't ask for a better first stay in Boston.
Cons:
10.0 Excellent
Pros:
Cons: Honestly, nothing. It was perfect!
3.7 Mediocre
Pros: The history of the place and the location
Cons: Superior rooms are old, small, no safe, no fridge, no water in the room, terrible isolation....and the place is worn out... not worth 3 stars at European standard! A rip off!
10.0 Excellent
Pros: The staff were awesome
What a wonderful stay at such an historic hotel
Cons: No free breakfast
6.2 Good
Pros: Location was good. Pretty hotel.
Cons: No wi-fi, walls were very thin and cleaning staff was loud in the hallways- they woke us up both days. Besides the women behind the counter, no other staff smiled... literally. The bellhop, valet, restaurant staff, etc. They all looked miserable. Very strange.
10.0 Excellent
Pros: This hotel was stunning! We were instantly greeted by professional and friendly valet and escorted into the lobby, which is breathtaking. The history alone is what motivated us to book our stay, but the service, decor, location, and comfort of the bed is what will make us stay here again and again in the future.
Cons: The rooms and bathroom are very small, but the comfort and decor make up for the small spaces.
2.0 Mediocre
Pros: When we arrived the hotel was sold out and did not go or our "guaranteed reservation" for a double room. We were instead offered a full size bed and a cot for the same rate even though the room sells for $50 less. Spent most of our night on the phone with Kayak who didn't care. Says it's non refundable yet how they can say it's a guaranteed reservation when clearly it's a maybe!
Cons: Horrible customer service by hotel manager and kayak. Hotel didn't offer to call around or find other accommodations for us.
8.0 Excellent
Pros: Historic hote, in good location.
Cons: First hotel I have stayed in where elevators were something I discussed. as in "waiting 15 minutes in line to get on an elevator".
7.3 Good
Pros: Seamus Murphy is a gentleman, most accomodating and gave us an impromptu tour that was wonderful. He is one of your finest assets.
Cons: Great place. More affordable on more calendar days would be great. We'd be back more often if that were the case.
8.0 Excellent
Pros: Location and the staff were excellent. The hotel was also beautiful!
Cons:
5.7 Okay
Pros: Location right in middle of Boston in safe area
Cons: My room was small , which is fine, but the bathroom was miniscule. Dont' stay in Room 832 unless it costs less than $100 per night.
8.0 Excellent
Pros: The Omni Parker Hotel had the ambience of what a New Yorker would expect from a five-star hotel.
Cons: Since my daughter and I drove to Boston from New York, the fact that I could not retrieve my car at whim was a little bothersome but it made us walk the city and absorb the rich culture of Boston.
8.0 Excellent
Pros: We were lucky enogh to be upgraded to a suite and the hotel is beautiful and luxurious with a great service staff.
Cons: The only negative is that the bathroom was extremely small for a suite.
5.2 Okay
Pros: Location very good for evrything. Staff abd service also very good
Cons: Size of standard room very small especially considering price
6.8 Good
Pros: central location
5.6 Okay
Pros: An excellent location. The valet parking was a big plus.
Cons: The electronic key system they use for the lifts and the rooms was a total nightmare. The keys seldom worked and has a result, one was always delayed in using the lifts and getting into your room. As I wasn't alone in having problems, taking a lift was a circus.
6.0 Good
Pros: The location was amazing and the hotel itself was nice.
Cons: The service was not as friendly as I would have expected but it was very efficient. Also, the construction outside was an issue with dust and debris blowing into the room when I had the window open. I would have liked to have a fridge to keep water cold but there was no provision for this. No major issues though.
8.0 Excellent
Pros: location, service, hotel facilities
Boston Omni Parker House Hotel is centrally located in Boston, a 3-minute walk from Boston City Hall and 7 minutes by foot from Quincy Market. Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Boston? This hotel has facilities measuring 0 square feet (0 square meters), including conference space.
Pets allowed on request. Charges may apply.
Fitness centre
Restaurant
Bar/Lounge
Room service
Parking
Laundry service
Business centre
No smoking
Express check out
Wi-Fi
Air-conditioned
Storage available
The Copley Square Hotel is in the heard of Bostons fashionable Back Bay and minutes from Bostons Logan Airport. Enjoy the many well know attractions that are steps away. Prudential Center, Trinity Church, Newbury Street with its street lined cafes, restaurants, and world class shops, museum of fine arts, Boston Public Library and Hynes Convention Center.
Overall 8.3 Excellent
Based on 445 reviews
All reviews
- All reviews
Excellent
9.7
Pros: The hotel staff was so courteous and friendly! We were traveling for our anniversary and they were so nice to upgrade our room AND allow us early check-in after we arrived from an early morning flight. I liked the proximity to Boylston and Newberry St. I would definitely recommend this hotel to anyone traveling to Boston.
Excellent
8.2
Pros: Comfortable room and helpful staff.
Excellent
8.5
Pros: The staff was very friendly and helpful. Great location, No restaurant,
Excellent
10.0
Pros: Lovely customer service. Cute hotel in the middle of Copley Square. Hot chocolate in the lobby after a chilly Boston day - how nice!!
Good
6.5
Pros: The style of the hotel, convenient location and valet parking were nice. They were accommodating with our bags since arriving early.
Good
6.2
Pros: Comfortable beds. Nicey decorated room. Pleasant staff.
Excellent
9.4
Pros: Front desk staff was very friendly and helpful. Short walking distance to attractions.
Excellent
10.0
Pros: The convenience of the location next to Prudential with some of the best local fine dining, and the hospitality of the staff deserve special recognition. The overall ambience is excellent; I highly recommend this place.
Excellent
10.0
Pros: This was a great hotel for the price, right in the heart of Boston. The room was nice and clean, and the free wifi was a bonus.
Excellent
8.8
Pros: The staff was very friendly and helpful. The room was beautiful and very clean. Andrew and the valet boys were wonderful. Very professional.
Good
7.7
Pros: Location is centrally located
Excellent
9.4
Pros: Easy check in, clean room and great location. Staff was friendly, professional and eager to help. I had an issue with the town car service they provided (no fault of their own) and they resolved it promptly with apologies. recommend without reservation.
Good
7.6
Pros: Great design, wonderfully comfortable bed.
Okay
5.6
Good
6.0
Pros: nice people. Central location
Okay
4.0
Pros: Location
Good
6.4
Pros: Enjoyed its old world charm and hope will not all be lost in the forthcoming 'improvements'.
Okay
4.4
Pros: Central location.
Good
6.0
Pros: lots of character very quaint untouched by modern surroundings
Details
Reviews
Overall 8.3 Excellent
Based on 445 reviews
Cleanliness
8.7
Comfort
8.4
Location
9.4
Services
7.9
Staff
8.7
Value for money
7.3
9.7 Excellent
Pros: The hotel staff was so courteous and friendly! We were traveling for our anniversary and they were so nice to upgrade our room AND allow us early check-in after we arrived from an early morning flight. I liked the proximity to Boylston and Newberry St. I would definitely recommend this hotel to anyone traveling to Boston.
Cons: If the hotel was located a little closer to the freedom trail, it would have been perfect for our trip! We didn't mind walking, but did notice it wasn't as central as we thought.
8.2 Excellent
Pros: Comfortable room and helpful staff.
Cons: House keeping staff entered the room without knocking and need to be more aware of guests who are in their rooms.
8.5 Excellent
Pros: The staff was very friendly and helpful. Great location, No restaurant,
Cons: Two nights I could hear the tenant above me as it sounded like he was bouncing a bowling ball. Only lasted a few minutes each night but not desirable at 11 pm
10.0 Excellent
Pros: Lovely customer service. Cute hotel in the middle of Copley Square. Hot chocolate in the lobby after a chilly Boston day - how nice!!
Cons:
6.5 Good
Pros: The style of the hotel, convenient location and valet parking were nice. They were accommodating with our bags since arriving early.
Cons: There was nothing spectacular about this hotel. They made us wait until after 3 pm to check in. I gave the woman at the front desk our phone number while we walked around the city so she could let us know when our room was ready. We walked back to the hotel, it was after 3 and still couldn't check in so we waited in the lobby for about another 30 mins. We finally approached the front desk again and it appeared they had forgot to tell us it was ready. The rooms were nice and location convienent but that's about it. It worked well for one night but I wouldn't stay there for an extended period of time.
6.2 Good
Pros: Comfortable beds. Nicey decorated room. Pleasant staff.
Cons: Party crowd in the hallways from 3:30 until 4:30 am even after I asked them to quiet down. Valet parking is $ 50 while a public parking lot is accross the street. Breakfast not included.
9.4 Excellent
Pros: Front desk staff was very friendly and helpful. Short walking distance to attractions.
Cons: Check out was not until 12pm, maid knocked on door the door four times from 8am till 11:36am. Felt like was being rushed out.
10.0 Excellent
Pros: The convenience of the location next to Prudential with some of the best local fine dining, and the hospitality of the staff deserve special recognition. The overall ambience is excellent; I highly recommend this place.
Cons:
10.0 Excellent
Pros: This was a great hotel for the price, right in the heart of Boston. The room was nice and clean, and the free wifi was a bonus.
Cons: I arrived late and needed to get dinner, but the restaurant was closed. The staff recommended Star Market, the 24 hour grocery store (LOL), but walking a couple blocks I found a nearby bar that was still serving food.
8.8 Excellent
Pros: The staff was very friendly and helpful. The room was beautiful and very clean. Andrew and the valet boys were wonderful. Very professional.
Cons: You could barely turn around in the, less than spacious, bathroom.
7.7 Good
Pros: Location is centrally located
Cons: The room was small and not noise proof
9.4 Excellent
Pros: Easy check in, clean room and great location. Staff was friendly, professional and eager to help. I had an issue with the town car service they provided (no fault of their own) and they resolved it promptly with apologies. recommend without reservation.
Cons:
7.6 Good
Pros: Great design, wonderfully comfortable bed.
Cons: We lost all the power on one side of our room, so our TV and outlets did not work.
5.6 Okay
Pros:
Cons: When the hotel changed hands, the new owners closed the sports bar and opened a "bistro" with a limited menu and overpriced food. This was disappointing.
6.0 Good
Pros: nice people. Central location
Cons: small bathrooms, low showers
4.0 Okay
Pros: Location
Cons: too expensive for such a class
6.4 Good
Pros: Enjoyed its old world charm and hope will not all be lost in the forthcoming 'improvements'.
Cons: Yes. We were woken on our first morning to water coming through our bathroom ceiling. We had to move rapidly twice- first to a smaller room which we rejected and then to an acceptable one. In the rapid course of the move , my nightdress was lost and found 2 days later. The hotel did reimburse for a replacement.
4.4 Okay
Pros: Central location.
Cons: Very poor bathroom about which I complained - we were moved to another room. This should not have been necessary. I did not like the ;a la carte' breakfast menu which menat we were charged for each separate item.
6.0 Good
Pros: lots of character very quaint untouched by modern surroundings
Cons: in places parts of hotel looked tired
The Copley Square Hotel is in the heard of Bostons fashionable Back Bay and minutes from Bostons Logan Airport. Enjoy the many well know attractions that are steps away. Prudential Center, Trinity Church, Newbury Street with its street lined cafes, restaurants, and world class shops, museum of fine arts, Boston Public Library and Hynes Convention Center.
Pets allowed on request. Charges may apply.
Fitness centre
Restaurant
Bar/Lounge
Room service
Parking
Laundry service
Business centre
No smoking
Express check out
Free Wi-Fi
Air-conditioned
Storage available
Discover your ideal retreat at Sheraton Boston Hotel, an upscale hotel with outstanding service and an incredible location in downtown Boston, MA. Nestled in the historic Back Bay neighborhood and directly connected to the Prudential Center and the Hynes Convention Center, we provide a modern backdrop for work and play. Experience iconic Boston attractions like Fenway Park or stroll along Newbury Street, home to exceptional shopping and dining. Jump start your day in Boston with a quick bite at MARKET, or gather with friends over cocktails at SideBar & Grille, our hotel's lobby bar and restaurant. Wellness enthusiasts love our 5,000-square-foot spa and 24-hour fitness center, which includes a heated indoor pool with a retractable roof, perfect for enjoying the summer sunshine. Our hotel rooms and suites feature inviting details like Sheraton Sleep Experience Beds and sweeping views of Back Bay and the Charles River. Choose Sheraton Boston Hotel for a better stay in downtown Boston.
Overall 8.2 Excellent
Based on 1,356 reviews
All reviews
- All reviews
Excellent
10.0
Pros: So there I was enjoying a good week getaway with my wife; enjoying Thai-Food, Italian Food, Boba tea, whiskey, wine, craft beers and afternoon rooftop dinners with friends. It's amazing how quickly the human body could be fine then go straight into needing an exorcism. So like I was saying, I was having fun with friends when all of a sudden it hit me in the middle of playing a board game. I suddenly ended my turn and ran to the bathroom where I stayed reenacting Moses parting the dark sea. Once the flood had ended, thinking I was safe I Uber back to the hotel. Due to past incidents, I knew I had food poisoning and that a frontal demonic explosion was near so I held several plastic bags just incase. Upon arriving, I made it all the way to the elevator aka "The Devils' rocket", where I was blasted to an undisclosed high floor experiencing ear popping unsteady equilibrium. So immediately as I exited, I'm sorry but I could not hold it. Lord knows I tried with all my might to hold back that horrific devil in my mouth with one hand enough to cause devil juice squirting back at my face along the sides. No matter how hard I tried it kept coming, so I tried my best to at least make it to a small corner. But before I got there, I felt like a human water sprinkler shooting devil juice from left to right along the floor looking for my room. Well luckily after having an awesome wonderful wife that cared for me, the maid staff quickly responded and cleaned up my satanic crime scene which i caused as if it never happen. I literally felt like I was in an Outer Limits episode left wondering, " WTF, I could have sworn I vomited here last night". But before we get there, I spent the whole night on the royal throne parting floods and ejecting devil juice at the same time. It was NASTY! not only was I filling the bowl but I was also shooting devil juice into the tub. I literally had to sit like I was at bar having a drink. AND!!! once again the maid staff came to my rescue..I mean it was like 10am in the morning after my wife had left that our maid came into the room where i was balled into the covers like a baby kangaroo in a pouch. So as soon as I heard her, I immediately jumped up to at least try to warn her of the crime scene I had left that night before crawling into bed. THIS maid had the nerve to say, "Sir it's ok, it's alright, you don't look to well, you should get back into bed, no worries I have gloves". SO then I replied with, "OK then!" So when I titled this, "Angelic Maids Sent From Heaven", I meant it! After my incident of Hell, I did not even get a hint that maids were whispering behind services halls what had occurred. Nights after followed with sweet greetings with delivered chicken noodle soups.
Excellent
10.0
Okay
4.2
Pros: 2 Free bottles of water and comfortable bed.
Excellent
10.0
Pros: Good price and clean and friendly service.
Excellent
10.0
Pros: Wonderful place
Excellent
8.8
Pros: The bedding and overall room comfort was very nice. No view but we just wanted a basic safe quiet place to sleep in downtown Boston and that’s pretty much what we got with the added attraction of a fancy lobby and great sheets.
Okay
4.8
Pros: In the room we stayed the heater was making an obnoxious noise. We could hear everything from all angles and did not get much rest. We as a family tried to go to the pool and the pool was nice. Yet before getting into the pool it felt as if we were walking outside with nothing on it was completely freezing. Everywhere we went in the hotel was cold and we needed to wear our jackets at all times. Even though the stay was at artic temperatures the staff was great and included my child in every conversation.
Excellent
8.0
Pros: Location
Excellent
9.4
Pros: Attached to convention center. Nice facilities.
Excellent
9.7
Pros: Location
Excellent
8.0
Pros: Room size
Excellent
10.0
Excellent
8.0
Pros: Location and staff
Good
7.7
Pros: Excellent location, short walk to Newbury St, Copley Square and Symphony Hall. Parking is next to Hotel.
Excellent
8.0
Pros: The location was so convienient!
Okay
4.3
Pros: I enjoyed the location of the hotel, having internet access
Okay
4.3
Pros: the location was perfect. It connects me directly to malls and was very convenient.
Okay
5.6
Pros: location
Excellent
8.0
Pros: The hotel was very pretty, staff was nice, rooms were confortable. Near subway stations, bus stops, etc., also the surroundings were very nice.
Good
6.4
Pros: The ease of the proximity to everything in boston
Good
7.6
Pros: Nearness to the Boston Symphony Hall
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Cons: $self.cons
Mediocre
3.2
Pros: Close to Prudential and Compley shopping mall
Details
Reviews
Overall 8.2 Excellent
Based on 1,356 reviews
Cleanliness
8.5
Comfort
8.4
Location
9.1
Services
8.1
Staff
8.2
Value for money
7.2
10.0 Excellent
Pros: So there I was enjoying a good week getaway with my wife; enjoying Thai-Food, Italian Food, Boba tea, whiskey, wine, craft beers and afternoon rooftop dinners with friends. It's amazing how quickly the human body could be fine then go straight into needing an exorcism. So like I was saying, I was having fun with friends when all of a sudden it hit me in the middle of playing a board game. I suddenly ended my turn and ran to the bathroom where I stayed reenacting Moses parting the dark sea. Once the flood had ended, thinking I was safe I Uber back to the hotel. Due to past incidents, I knew I had food poisoning and that a frontal demonic explosion was near so I held several plastic bags just incase. Upon arriving, I made it all the way to the elevator aka "The Devils' rocket", where I was blasted to an undisclosed high floor experiencing ear popping unsteady equilibrium. So immediately as I exited, I'm sorry but I could not hold it. Lord knows I tried with all my might to hold back that horrific devil in my mouth with one hand enough to cause devil juice squirting back at my face along the sides. No matter how hard I tried it kept coming, so I tried my best to at least make it to a small corner. But before I got there, I felt like a human water sprinkler shooting devil juice from left to right along the floor looking for my room. Well luckily after having an awesome wonderful wife that cared for me, the maid staff quickly responded and cleaned up my satanic crime scene which i caused as if it never happen. I literally felt like I was in an Outer Limits episode left wondering, " WTF, I could have sworn I vomited here last night". But before we get there, I spent the whole night on the royal throne parting floods and ejecting devil juice at the same time. It was NASTY! not only was I filling the bowl but I was also shooting devil juice into the tub. I literally had to sit like I was at bar having a drink. AND!!! once again the maid staff came to my rescue..I mean it was like 10am in the morning after my wife had left that our maid came into the room where i was balled into the covers like a baby kangaroo in a pouch. So as soon as I heard her, I immediately jumped up to at least try to warn her of the crime scene I had left that night before crawling into bed. THIS maid had the nerve to say, "Sir it's ok, it's alright, you don't look to well, you should get back into bed, no worries I have gloves". SO then I replied with, "OK then!" So when I titled this, "Angelic Maids Sent From Heaven", I meant it! After my incident of Hell, I did not even get a hint that maids were whispering behind services halls what had occurred. Nights after followed with sweet greetings with delivered chicken noodle soups.
Cons:
10.0 Excellent
Pros:
Cons: Bathroom too small. Room too dark
4.2 Okay
Pros: 2 Free bottles of water and comfortable bed.
Cons: Charges for an extra bed which was done for the first time in years.
10.0 Excellent
Pros: Good price and clean and friendly service.
Cons:
10.0 Excellent
Pros: Wonderful place
Cons:
8.8 Excellent
Pros: The bedding and overall room comfort was very nice. No view but we just wanted a basic safe quiet place to sleep in downtown Boston and that’s pretty much what we got with the added attraction of a fancy lobby and great sheets.
Cons: We got to our hotel at 7:00 PM and our room wasn’t ready. Really? 7 PM? Hmmmm. Check in time is like 3PM. We were so ready to be resting and instead had to sit around for an hour till our room was ready. Wow.
4.8 Okay
Pros: In the room we stayed the heater was making an obnoxious noise. We could hear everything from all angles and did not get much rest. We as a family tried to go to the pool and the pool was nice. Yet before getting into the pool it felt as if we were walking outside with nothing on it was completely freezing. Everywhere we went in the hotel was cold and we needed to wear our jackets at all times. Even though the stay was at artic temperatures the staff was great and included my child in every conversation.
Cons:
8.0 Excellent
Pros: Location
Cons: Lack of complementary /discounts parking
Parking cost
9.4 Excellent
Pros: Attached to convention center. Nice facilities.
Cons: Slow elevators. Pool claimed to be heated but was definitely cold!
9.7 Excellent
Pros: Location
Cons:
8.0 Excellent
Pros: Room size
Cons: Interiors and furniture
10.0 Excellent
Pros:
Cons: There was a Harvard mock United Nations convention there at the same time and so many kids caused the elevators to stop at every one of the 20 plus floors
8.0 Excellent
Pros: Location and staff
Cons:
7.7 Good
Pros: Excellent location, short walk to Newbury St, Copley Square and Symphony Hall. Parking is next to Hotel.
Cons: Nothing.
8.0 Excellent
Pros: The location was so convienient!
Cons: Perfect!
4.3 Okay
Pros: I enjoyed the location of the hotel, having internet access
Cons: It is a shame the rooms do not have minibar, and the hotel is expensive for the comfort it has
4.3 Okay
Pros: the location was perfect. It connects me directly to malls and was very convenient.
Cons: Whem I first entered the room the view was beatiful, but the room was not cleaned well. There was much dust all over the furniture and sofa so I had to ask to clean the room again. Cookie crumbs were over the cushion.The pull out sofa got big dirty stain on it, so I could not feel comfortable and clean about them.
5.6 Okay
Pros: location
Cons: libral aura
8.0 Excellent
Pros: The hotel was very pretty, staff was nice, rooms were confortable. Near subway stations, bus stops, etc., also the surroundings were very nice.
Cons: the rug was a little old
6.4 Good
Pros: The ease of the proximity to everything in boston
Cons: They messed up our room size, so a family of five slept cozily in a king size bed
7.6 Good
Pros: Nearness to the Boston Symphony Hall
3.2 Mediocre
Pros: Close to Prudential and Compley shopping mall
Cons: The service was bad in the coffee shop and surprisingly the staff didn't speak proper english
Discover your ideal retreat at Sheraton Boston Hotel, an upscale hotel with outstanding service and an incredible location in downtown Boston, MA. Nestled in the historic Back Bay neighborhood and directly connected to the Prudential Center and the Hynes Convention Center, we provide a modern backdrop for work and play. Experience iconic Boston attractions like Fenway Park or stroll along Newbury Street, home to exceptional shopping and dining. Jump start your day in Boston with a quick bite at MARKET, or gather with friends over cocktails at SideBar & Grille, our hotel's lobby bar and restaurant. Wellness enthusiasts love our 5,000-square-foot spa and 24-hour fitness center, which includes a heated indoor pool with a retractable roof, perfect for enjoying the summer sunshine. Our hotel rooms and suites feature inviting details like Sheraton Sleep Experience Beds and sweeping views of Back Bay and the Charles River. Choose Sheraton Boston Hotel for a better stay in downtown Boston.
Pool
Tennis
Pets allowed on request. Charges may apply.
Spa
Fitness centre
Restaurant
Bar/Lounge
Child-friendly
Room service
Parking
Laundry service
Business centre
Airport shuttle
No smoking
Express check out
Wi-Fi
Air-conditioned
Storage available
Boston Park Plaza is centrally located in Boston, a 3-minute walk from Newbury Street and 7 minutes by foot from Boston Public Garden. Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Boston? This hotel has facilities measuring 50483 square feet (4690 square meters), including a conference center.
Overall 7.2 Good
Based on 1,188 reviews
Excellent
9.7
Pros: Very nice hotel great location
Good
6.0
Pros: Bed was comfortable. Soap smelled great.
Excellent
8.8
Pros: Service location
Good
7.4
Pros: Location, clean, ambience
Excellent
10.0
Pros: We liked the luxurious feel of the hotel and that the Hotel was pet friendly. The Hotel is very beautiful and clean and it also had a boutique hotel, friendly feel to it. The hotel was right next to a beautiful big park which was great to take a walk in. We were also in a close proximity to a very luxurious restaurant with excellent food.The rooms were clean and comfortable and recently updated.
I must give a five star plus service rating to them because I happened to left my iPad and wallet behind in the safe and they actually sent everything back to me via express overnight right away free of charge to me.
Excellent service, great staff!
Excellent
10.0
Pros: Great location, breakfast was delicious with healthy options. Friendly staff. Easy checkout.
Excellent
8.5
Good
7.4
Pros: Renovation and lobby looks beautiful. In a really nice area.
Excellent
8.2
Pros: The bed was comfortable, the staff was helpful and prompt, and the location was prime getting out to explore Boston. I also appreciated the accessibility of the Lynx fitness center and the conference rooms for business purposes.
Excellent
9.7
Good
7.7
Pros: Everything overall was good. Room was just very small for the price. We paid a lot of money to travel from Miami, you would think they’d tried to comfort you traveling so far. Overall, good experience.
Okay
4.8
Pros: Updated rooms and clean.
Details
Reviews
Overall 7.2 Good
Based on 1,188 reviews
9.7 Excellent
Pros: Very nice hotel great location
Cons: Room size was surprisingly small
6.0 Good
Pros: Bed was comfortable. Soap smelled great.
Cons: My room was changed to a different room when I arrived that I didn't ask for. I already payed online. It was made seem like my room was changed to something better when indeed it was worse. Bigger bed. But we lost the use of the bath tub and space. We had a very small stand up shower. I had a romantic night planned for me and my significant other and we couldn't do what we wanted. Was also charged 140 dollars with out any explanation or anything. Highly disappointed.
8.8 Excellent
Pros: Service location
Cons: Resort fee is silly
I don’t get it
There is a gym but I don’t use it
7.4 Good
Pros: Location, clean, ambience
Cons: No parking, breakfast not included
10.0 Excellent
Pros: We liked the luxurious feel of the hotel and that the Hotel was pet friendly. The Hotel is very beautiful and clean and it also had a boutique hotel, friendly feel to it. The hotel was right next to a beautiful big park which was great to take a walk in. We were also in a close proximity to a very luxurious restaurant with excellent food.The rooms were clean and comfortable and recently updated.
I must give a five star plus service rating to them because I happened to left my iPad and wallet behind in the safe and they actually sent everything back to me via express overnight right away free of charge to me.
Excellent service, great staff!
Cons: N/A
10.0 Excellent
Pros: Great location, breakfast was delicious with healthy options. Friendly staff. Easy checkout.
Cons: Rooms are small but that didn’t bother us really
8.5 Excellent
Pros:
Cons: Bars for safety in tub and emergency cord for accidents
7.4 Good
Pros: Renovation and lobby looks beautiful. In a really nice area.
Cons: First room smelled like cigarettes and was incredibly small. We complained about the smell of smoke and size of the room and they said if we wanted a bigger room we would have to pay $30 more. Bed was very uncomfortable. Overall three star experience.
8.2 Excellent
Pros: The bed was comfortable, the staff was helpful and prompt, and the location was prime getting out to explore Boston. I also appreciated the accessibility of the Lynx fitness center and the conference rooms for business purposes.
Cons: The room itself was very small, truly only for one person. I would have appreciated a small fridge as I was staying for several days and cannot afford to eat out regularly while traveling (or at the pricey restaurants within the hotel). The walls between rooms seemed quite thin and doors slammed loudly.
9.7 Excellent
Pros:
Cons: Tooth paste and a tooth brush
7.7 Good
Pros: Everything overall was good. Room was just very small for the price. We paid a lot of money to travel from Miami, you would think they’d tried to comfort you traveling so far. Overall, good experience.
Cons: Try there best to try and accommodate visitors traveling from other states. Rooms are very small for the prices.
4.8 Okay
Pros: Updated rooms and clean.
Cons: We waited until 10:30 pm to get our room. They comped our breakfast but still no ideal.
Boston Park Plaza is centrally located in Boston, a 3-minute walk from Newbury Street and 7 minutes by foot from Boston Public Garden. Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Boston? This hotel has facilities measuring 50483 square feet (4690 square meters), including a conference center.
Pets allowed on request. Charges may apply.
Fitness centre
Room service
Parking
Laundry service
Business centre
No smoking
Express check out
Wi-Fi
Air-conditioned
Storage available
Where to stay in Boston?
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Popular in Boston
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Airports in Boston
Landmarks in Boston
- Faneuil Hall
- South Station
- Copley Place
- Boston Common
- New England Aquarium
- Prudential Center
- Back Bay Station
- Copley Square
- Tufts Medical Center
- Freedom Trail
- Boston Opera House
- Long Wharf
- Berklee College of Music
- Symphony Hall
- John Hancock Tower
- Boston City Hall
- Emerson College
- Boston Public Garden
- Boston Public Library