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Boston hotels near Boston City Hall
Search hundreds of travel sites at once for hotels near Boston City Hall in Boston
Compare vs KAYAK
Best Boston hotels near Boston City Hall
This family-friendly Boston hotel is located on the waterfront, just steps away from Rowes Wharf and Boston Harbor. New England Aquarium and The Freedom Trail are also within 10 minutes. Aquarium is 6 minutes by foot and State St. Station is 10 minutes.
Overall 9.3 Excellent
Based on 459 reviews
All
- All
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
9.4
Excellent
8.8
Excellent
10.0
Excellent
10.0
Excellent
8.8
Excellent
10.0
Pros: Elegant and first class
Excellent
10.0
Good
6.0
Excellent
8.2
Pros: Great location on Boston Harbor. Get a room with a harbor view and you can also see the airplanes take off and land at Logan Airport - fun to watch.
Cons: Food not that good. Afternoon Tea was disappointing
Excellent
8.0
Pros: Location and atmosphere
Cons: Received a queen size not the king and there were issues with the minibar
Excellent
9.4
Excellent
9.1
Excellent
9.3
Pros: This was a great place
Cons: Nothing bad to say here
Excellent
9.7
Excellent
8.2
Located in Seaport District, this romantic hotel is within a 10-minute walk of Liberty Wharf, Boston Convention and Exhibition Center and Blue Hills Bank Pavilion. Faneuil Hall Marketplace and Boston Common are also within 2 mi (3 km). Boston South Station is 17 minutes by foot and Aquarium is 21 minutes.
Overall 9.1 Excellent
Based on 2,053 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
9.4
Pros: The location was good to see Boston & get to our cruise.
Cons: Wedding music was loud & heard on the 6th floor. You should have better toilet paper & kleenex.
Excellent
10.0
Pros: The Seaport Boston Hotel seems to have been recently upgraded, as the rooms are quite modern, comfortable and well maintained. The bed was very comfortable and I appreciated the bedside buttons to set the door to privacy, and turn off the lights. I was also impressed by the hotel's environmental focus. There were two bins in the room--one for trash and the other for recycling. The customer service was great and I also liked that tipping is not allowed. Gratuity is automatically included in the restaurant (just 18%) and the doormen do not accept tips for helping with bags. I also used the business center and was surprised to find that use of the scanner, copier and printers was free. I was able to print documents for a presentation for free. I had a great experience as this hotel and would highly recommend it to others.
Cons: I don't have any criticisms of this hotel!
Excellent
9.0
Pros: View and free shuttle to downtown
Excellent
9.7
Excellent
10.0
Excellent
9.3
Excellent
10.0
Excellent
9.7
Excellent
10.0
Pros: Newly renovated ... fantastic bathroom and shower
Excellent
8.8
Cons: I thought the rooms were small especially for a family of four.
Excellent
9.7
Excellent
8.8
Excellent
8.0
Cons: No heat
Excellent
9.7
Excellent
10.0
Pros: Location was convenient to what we wanted to do
Excellent
10.0
Pros: Great stay. Had an event at Seaport World Trade Center. Would stay again
Excellent
10.0
Excellent
9.3
Excellent
8.8
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
8.0
Excellent
8.2
Excellent
10.0
Excellent
10.0
Excellent
8.5
Good
7.1
Cons: The pool was closed for renovations and we were not informed in advance. Had we known, we would have booked our stay at another hotel for our getaway
Excellent
10.0
Pros: "Full-service", with convenient tip-inclusive billing. This eases a minor business travel headache. Great location and facility.
Excellent
10.0
Pros: We unexpectedly needed a hotel for one night in Boston. Went to Kayak for a solution and ended up in this luxury hotel for a very reasonable price right in downtown Boston just across the street from the Flower Show which was right where we wanted to go!
Excellent
9.4
Pros: Staff was just very friendly and made us feel welcome. Location was very nice on the waterfront, many things to do walking distance.
Excellent
9.7
Pros: Everything was perfect! Great service, brunch was delicious! Gym was Great too.
Cons: We had three friends stay in two double beds. When I booked it I couldn't find 2 queen beds. Two doubles were a little small, but they were comfortable.
Excellent
8.0
Cons: Parking for hotel guests should be free or lot cheaper
Located in Downtown Boston, this boutique hotel is steps away from Boston Opera House, The Freedom Trail and Orpheum Theater. Boston Common and Emerson College are also within 10 minutes. Downtown Crossing Station and Chinatown Station are within a 5-minute walk.
Overall 9.0 Excellent
Based on 3,237 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Excellent
8.8
Excellent
10.0
Excellent
9.4
Excellent
10.0
Excellent
10.0
Pros: Beautiful room with an awesome mattress! Fancy hotel right in the heart of downtown. Definitely recommend.
Excellent
9.7
Pros: Staff was awesome and the place is all brand new and beautiful
Cons: A little expensive
Excellent
10.0
Pros: Attentive service, friendly staff, clean comfortable rooms, very comfortable bed, upgraded on arrival, simple but adequate continental breakfast in the lobby, convenient location. Welcoming bar in the lobby, flexible friendly staff all around. Enjoyed our stay at this brand new property!
Excellent
9.7
Pros: Convenient, clean, very nice, sleek, efficient
Cons: Tight rooms for two travelers with large bags
Excellent
9.4
Excellent
10.0
Excellent
9.7
Excellent
10.0
Excellent
8.0
Excellent
9.7
Okay
4.8
Excellent
10.0
Pros: Hotel location and convenience
Cons: location
Excellent
8.0
Cons: Room had a strange layout, was very dark. Only had 1 window to an inner courtyard, very dark.
Excellent
8.0
Pros: Tasteful and modern décor, beautiful details, friendly staff, comfortable beds, location, complimentary bottles of water
Cons: TV program transmission quality was spotty. Glass shower screen led to wet bathroom floor and soaking bath mats after every shower. Ice machine hard to locate and not on every floor.
Excellent
10.0
Pros: Easy check in, impressive room, comfortable and clean. We left our bags after checking out and went out to enjoy the day, came back and retrieved them from the friendly staff later.
Excellent
10.0
Pros: Chic hotel with very comfortable rooms and excellent customer service.
Cons: It's hard to think of anything we didn't like
Good
7.4
Pros: The Godfrey is very Modern, ideally located and the staff is super friendly. ( Except for the manager on duty when I checked in.)
Cons: Booked a two bedroom with a third party site,didn't have that option so I called up the hotel to see if there was an option. Was told to just mark in underspecial request and they would have it for me. When I checked in was given a small King size room and says that's what we booked. Told the manager who talked to us what happened and she says we never made the request. I pulled up the reservation on myphone and showed her the request, then she says its first come first serve basis. Only room left for the night was a $80 upgrade was a four class upgrade to a suite which was much bigger and had two TVs, so I took it, had no other option. Walked into the room and if that was a four class upgrade I would hate to see a regular room. Room was very small, only one TV. Don't get me wrong, hotel was very nice. Big screen TV,nice showers and towels, but felt very very very cheated. Along with the $52 for parking it was like spending $600 a night for a small room.......Really??
Excellent
9.7
Pros: Location was outstanding. The interior of the hotel was impeccable - obviously new. The bed was probably the most luxurious of any hotel bed I have slept in. Bose Bluetooth speaker provided ambiance to the room. Continental breakfast was a pleasant surprise.
Cons: Room was a fairly small. Dresser in the hall made for tight passage between the bedroom and the bathroom.
Excellent
8.2
Pros: We stayed there 5 days after it opened, the rooms were clean, the lobby was nice, and posh. The beds were very comfortable and the room has Bluetooth Bose speakers as well as smart TVs.
Cons: They offer room service, but it's from the restaurant next door called Back Deck and the food wasn't just sub-par, it was bad. I ordered a burger that was burnt, it says it comes with french fries but it comes with dry, tasteless, potato wedges. We had our room upgraded to an executive suite, and it was still incredibly small. The staff is new and it is very obvious when you check in. They couldn't find where the card keys were or how to activate them which I would expect to be hotel staff 101. For as nice as the hotel is, there's a definitely a lack of professionalism in the lobby staff. And for whoever posted that there's a welcoming bar in the lobby, it hasn't even been opened yet, so....
Good
6.2
Pros: The location
Cons: First room far to loud (trucks unloading / loading 5 am); second room not so loud, but still noisy. Strange inventory: No hooks to hang coats etc. Only one shelf for shirts in the wardrobe, no other furniture witgh drawers (underware etc.) half of the wardrobe full of ironong board. No hooks to hang bathrobe and bigger towels in the bathroom. small selection at breakfast, every day the same. Loud music allready at breakfast. No bowls for yoghurt and esreal to mix, except small plastic cups. All breakfast cups, spoons etc. plastic (lots of vaste) hardly any tables to eat breakfast (sofas. lounge chairs etc.) Over all feeling like a grown up youth hostel
Excellent
10.0
Excellent
8.0
Excellent
10.0
Excellent
10.0
Excellent
8.2
Excellent
10.0
Good
6.5
Excellent
10.0
Okay
4.5
Pros: Breakfast, decor, location, comfortable bed.
Cons: Waking up to a 45 degree room and being told that a refund was not possible. They did provide a space heater, but after a few hours it only raised the temperature to 49 degrees. No refund?! The Godfrey said I have to get the refund through the website. I expect a runaround.
Excellent
9.4
Pros: Great location, central to most attractions. Very polite and helpful staff
Cons: Ice machine was broken, but these things happen.
Excellent
10.0
Pros: The hotel is super clean with without a doubt the most comfortable beds I have ever experienced.it is almost on the freedom trail and so close to the common it is in easy walk of Quincey market and both cheers pubs and all tourist stops are easily assessable by one of the tour bus at bottom of market .worth every penny
Cons: Ok to be picky no restaurant mostly coffee shops and food concession s but this encourages you to go further and Boston is easy to get about .ok bar is limited but what they do offer in very good but it's no pub .old fashioned. is outstanding but only few bottled beers no draft
Excellent
9.7
Cons: Menu options and Room Service could be better (and available 24/7), instead of limited until 11 pm
Excellent
9.4
Pros: Great ,location, layout, quality, and service. Our second stay here and we remain fans of this newer downtown hotel. Comfortable beds, quality fixture, terrific, huge Tv, fast wifi. Haven't tried the food. The bar was nice.
Cons: Jeez, the standard rooms are tiny with hard to access closet and no side table on one side of the bed. We were offered a larger room for another $40 and should have taken it!
Excellent
8.5
Pros: Location, Location, Location 2 min from Boston Common, in the center of the theater district
Cons: Offsite Valet Parking was $52 per day, raising the effective room rate cost by that amount. Bed was too soft to be comfortable for my taste. No onsite restaurant
Situated near the airport, this hotel is within 2 miles (3 km) of Long Wharf, New England Aquarium and Quincy Market. Faneuil Hall Marketplace and Boston Harbor are also within 2 miles (3 km). Maverick Station is 25 minutes by foot and Aquarium is 29 minutes.
Overall 8.8 Excellent
Based on 1,952 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Excellent
8.0
Good
7.0
Excellent
10.0
Excellent
8.8
Excellent
10.0
Excellent
10.0
Excellent
10.0
Mediocre
2.0
Good
7.7
Pros: Great staff, views, nice amenities. Nice alternative to downtown and Back Bay hotels.
Cons: Cabs to/from Back Bay, etc. can get pricey.
Excellent
9.1
Pros: Clean everywhere. Staff is top notch and friendly.
Cons: You get the best but you pay for it too.
Excellent
9.7
Pros: Loved the outdoor dining with the fire pits. The sunset was amazing and the view of the city. Rooms were very spacious and comfortable.
Cons: No mini bar. No Pool or jacuzzi.
Excellent
9.3
Excellent
10.0
Good
7.3
Pros: Comfortable. Easy water taxi to downtown waterfront.
Cons: City bus and subway not easily available. Water taxi ok in good weather only. Few options on eating.
Excellent
9.1
Excellent
10.0
Excellent
8.8
Excellent
9.1
Excellent
8.5
Excellent
10.0
Excellent
9.7
Excellent
10.0
Excellent
10.0
Excellent
8.5
Pros: Extremely convenient to the airport and great shuttle service. Room was very clean and comfortable
Cons: Being extremely convenient to the airport, it was a hassle to get into town to do anything or eat anywhere other than the hotel.
Good
7.7
Pros: The view from the hotel is beyond words. The staff was great and very accommodating. Rooms were clean and beds are comfy and cozy.
Cons: I was booked for a Thursday & Friday at $249. Then, found out I would be able to be there Wednesday evening too. I was charged $525 for Wednesday night. Thought the hotel would've charged me the same rate as the other 2 nights and was a bit disappointed that they didn't so that was a drawback
Excellent
10.0
Pros: Nice and convenient place for an overnight layover. Easy access to the airport on the hotel shuttle.
Good
6.2
Pros: Rooms were modern and clean. Views were great.
Cons: Parking situation was horrible. The cost was extremely high, and the process to get in and out of the parking lot was inefficient.
Excellent
8.2
Pros: View of airport and Boston Harbor Clean and comfortable
Cons: Expensive
Excellent
8.0
Pros: Location and shuttle service was fantastic.
Excellent
8.5
Cons: Waited for shuttle bus for 25 minutes when told it would be ten. Couldn't check in until 11:15 pm despite having reservation. Ugh. Staff did best to compensate with reduced rate on room, drink voucher and muffins for my 4:30 am departure. But still missed getting to sleep before early start next day.
Excellent
9.7
Okay
4.2
Pros: The location.
Cons: No microwave. No fridge. Peeling paint in bathroom. Wet carpet outside the bathroom causing an offensive aroma. Thankfully, it was a short trip. No redeeming value except its location.
Excellent
10.0
Excellent
10.0
Good
7.7
Excellent
10.0
Excellent
10.0
Excellent
8.0
Excellent
8.8
Excellent
8.8
Excellent
10.0
Pros: everything
Cons: nothing except that I could only stay for one night
Excellent
10.0
Excellent
9.7
Excellent
10.0
Excellent
8.8
Pros: location close to airport and good view of harbor. Staff.
Cons: Anything other than sleeping and Wifi is expensive: Breakfast $25/person, parking $44/night. Room rate was fine, extra costs painful. Would not stay again, unless extra costs lowered.
Excellent
9.1
Pros: If you want to be close to the airport and not break the bank, this is the place to stay. There's a free shuttle that runs rather frequently. The front desk staff was very friendly and informative. The room is a bit outdated, especially the bathroom, but for the price it's what I expected. I would definitely stay here again.
Excellent
8.0
Pros: Great location easy commute to city
Cons: Clean and convenient
Good
7.4
Pros: Outstanding views of Boston.
Cons: Very pricey. Clock could not be reset and almost made me late for a meeting. TV channels kept losing signal.
Excellent
9.1
Pros: Excellent location for airport, lovely staff, Wonderful room.
Cons: The price
Located in Back Bay, this eco-friendly hotel is steps away from Boston Public Library, Copley Place and Copley Square. Newbury Street and Boston Marathon Finish Line are also within 5 minutes. Copley Station and Boston-Back Bay Station are within a 5-minute walk.
Overall 8.8 Excellent
Based on 1,155 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Okay
4.8
Excellent
8.5
Excellent
10.0
Excellent
9.4
Excellent
8.8
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
8.0
Excellent
9.4
Excellent
10.0
Excellent
10.0
Excellent
9.1
Excellent
10.0
Excellent
9.7
Excellent
10.0
Excellent
9.4
Pros: An excellent Boston experience all around
Excellent
8.2
Cons: No pool due to renovations...not mentioned when reservations were made...not explained when checked in...
Excellent
10.0
Excellent
10.0
Excellent
9.1
Excellent
10.0
Excellent
8.0
Excellent
8.2
Excellent
8.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Pros: Had all the amenities you would want staying there for a few days for business! Great location, walking distance to tons of restaurants and shops! And easy access to public transportation.
Excellent
8.2
Excellent
10.0
Excellent
8.0
Excellent
10.0
Excellent
9.7
Excellent
10.0
Excellent
10.0
Excellent
9.4
Excellent
8.0
Excellent
9.4
Excellent
10.0
Good
7.4
Excellent
9.4
Excellent
8.5
Pros: Couldn't ask for a better location.
Cons: No free wifi. Only basic tv channels.
Excellent
8.2
Pros: Corner room on 27th floor with great view of Charles River and Boston. Can walk to Newbury Street and Public Garden. Don't even need to talk outside to get to shops in Copley Place and Pru. Loved lavendar oil to help sleep. Lots of outlets and plugs for phones/laptops
Cons: Parking is expensive ($65 per night). Wine in bar is very expensive.
Excellent
9.4
Pros: Great location! Clean and comfy hotel with nice amenities. Beautiful view of the city from 21st floor
Good
6.0
Cons: The shower kept running hot and cold and I could not set a temperature that was relatively consistent
Excellent
8.6
Pros: Shower and bed
Cons: Sow elevators and restaurant
Excellent
10.0
Located in Back Bay, this hotel is within a 5-minute walk of Copley Place, Prudential Tower and Boston Marathon Finish Line. Copley Square and Hynes Convention Center are also within 10 minutes. Prudential Station is only a 3-minute walk and Copley Station is 5 minutes.
Overall 8.6 Excellent
Based on 2,299 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
8.0
Excellent
8.0
Excellent
9.1
Excellent
8.2
Good
6.0
Pros: Lobby and dining areas were nice and modern, room a little outdated. Price was okay for staying in downtown Boston, location is good- in walking distance to sites
Cons: Arrived a little after 3pm to check-in, was told room would be ready within the hour (normal check in is 4pm) I called around 4:15pm and was told room was still not ready, did not get a text until 6:15pm that room was ready. Yes they stored our luggage while we went out and did our thing but that’s very disappointing, never had issues like that with a Marriott before...
Excellent
8.6
Pros: I like the location in the back bay. We're comfortable there because we have stayed there so many times
Cons: Elevators are a little slow and packed
Excellent
9.6
Pros: I love the convenience, it is by far the most convenient hotel in Boston, it has a T stop in walking distance, it has a shaws right across the street, it has a connecting tunnel to shopping malls, has great bars and restaurants inside, and connected to the convention center as well as the sheraton where my friends were staying. the beds were so comfy. the pool and hot tub were well maintained especially considering the amount of people. The other thing I loved was the doormen they were amazing at helping me with my very heavy cumbersome bag and getting me a taxi I loved their manners!
Cons: When I first arrived to check in the person checking me in said I had two reservations, for two rooms, one paid for one not. I was pretty freaked when I heard this because they asked me to pay again at the desk. I contacted Kayak and according to the nice lady from the company she took care of everything and she did it was not on my bill. My complaint is that it shouldnt have been an issue to begin with, how stupid was the guy at the front desk? Kayak has been good to me with reservations why was that an issue? I actually dont understand how that would have even happened to begin with. My other complaint is even though I KNOW there were several conventions in town that weekend, I was really upset that my friends at the Sheraton got to have an extended check out till 2pm when I KNOW almost EVERY Marriott I have stayed at before has extended check out, the book says they offered it and the lady on the phone said they did NOT offer it specifically because of the convention. I don't see it as far if a hotel attached to the same convention center with the same amount of people could have it and I could not. Especially since the Marriott was a far nicer establishment the hotel room I stayed in and hotel in general was far better kept and polished then the Sheraton. So that was my only true disappointment. Especially since I did not have to check out, I was all set and would just leave. I understand as my mother used to work for Marriott that the maids have to come in and clean asap before new people check in around 4. But still, that just...was odd. In a hotel that large usually they have maids for a lot longer so, I guess I am just missing something.
Excellent
8.5
Excellent
8.0
Excellent
10.0
Excellent
10.0
Excellent
9.1
Okay
5.7
Excellent
9.4
Good
7.1
Excellent
9.6
Pros: Location was wonderful. Rooms were comfortable, very clean, and layout was great for a long stay.
Cons: We arrived early and hotel did accommodate our luggage which was great. However, the front desk promised to call when our room was ready - promising by four p.m. I didn't think 4 pm is the standard check in time. When it was after 5pm and we hadn't been contacted, we took a chance and went back to hotel. Had to stand in a long line to finally get our room. Wasn't a good start for what was to be a well deserved RELAXING vacation.
Excellent
10.0
Pros: The amenities, the restaurants, the staff, the rooms were all very nice.
Cons: I was very upset with the fact that my room had no internet access other than paying $13 to $17 a day. I am sure when I made my reservation through Kayak that in the description of the room it read that internet access was included. I called the concierge desk but they were of no help to me. As nice as my stay was, I would not stay at this hotel again nor would I recommend it. The elevators were a mess during my stay too. Everyone staying there was upset and complaining about the incredibly long wait times.
Excellent
9.0
Pros: Location to a variety of restaurants and shopping and cose enough to Freedom Trail to walk.
Cons: No free wi-fi
Okay
5.7
Cons: Elevators are a disaster, unless you love waiting. No free wifi in the rooms (what year is this????). No fridge in rooms (what year is this???)
Excellent
9.4
Pros: Breakfast buffet was great! Great location. Julia at the front desk was great!
Cons: Could have had better mattresses on bed.
Excellent
8.0
Pros: Lovely hotel. Elevator system very efficient. Rooms very spacious.
Cons: Noisy neighbors. Called front desk and they didn't seem to do anything.
Okay
5.7
Cons: Location
Excellent
8.2
Pros: Great location
Cons: Most hotels I stay in offer water & have it randomly placed around the hotel. There was none to be found here; including the gym. When we attempted to use the vending machine to buy some, only took $1.@@ or coins. We only had larger bills.
Excellent
10.0
Pros: Location
Cons: Nothing
Excellent
9.3
Cons: The elevators took an abnormally long time to arrive and go down. It sounds like they're working on that, and then they will be perfect!
Okay
4.3
Pros: the room was clean, if lacking in warmth.
Cons: The elevators! All weekend, I waited longer for elevators that I could get on than I did waiting for trains in the "T". On Sunday, after waiting nearly 25 minutes for an elevator that wasn't already jam-packed, I had to carry my luggage down six flights of stairs to the meeting room level to use the escalators (which were out of service). All in, an experience I would expect at a hotel charging half what Marriott did for this stay.
Excellent
10.0
Pros: the room was very clean,great view of the city and the bed was fantatic.will stay again
Excellent
10.0
Okay
5.4
Cons: I think the hotel feels too old.
Excellent
10.0
Pros: We liked everything-the price, the location-Kayak did a great job! Had never booked with Kayak before we were thrilled with the results!!!
Excellent
8.6
Pros: Can't argue with the location. We were able to walk inside the hotel to the mall across the bridge and right into the MBTA station without even walking outside! A plus for Boston winters! The Champions restaurant in the hotel is a little pricey for our tastes, but the food was delicious and the staff was very attentive. We frequently asked the staff in the lobby places to eat and how to get places, etc and each time we were met with a friendly face and knowledgeable information. We were able to even check out using our TV, which made our rushed exit so easy! Our room was also cleaned by ~10:30am (one day we went to breakfast and came back around ~10:30 and it was already done). People on this website also complained about the elevators being slow - we didn't experience that. We stayed on the 26th floor. There were elevators 1-27 and other ones that went to the higher floors which we didnt use, but didn't see people waiting around for them either.
Cons: There was an extremely faint electronic beeping noise that me and my husband heard every night falling asleep; nothing that prohibited us from falling asleep, but I will say that I noticed it each night as I was falling asleep. A little pricey, but warranted given the location; we also didn't pay for parking as we had a family member with a free garage spot at work across town.
Excellent
8.3
Excellent
8.0
Excellent
8.5
Okay
5.1
Excellent
8.3
Excellent
9.3
Pros: Convenience
Cons: 8am Altman going off
Excellent
9.3
Excellent
9.3
Excellent
9.6
Excellent
10.0
Excellent
10.0
Excellent
9.4
Excellent
10.0
Excellent
10.0
Excellent
9.6
Excellent
10.0
Good
7.1
Excellent
10.0
Excellent
10.0
With a stay at Revere Hotel Boston Common, you'll be centrally located in Boston, within a 5-minute walk of Charles Playhouse and Boch Center. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Boston? This hotel has facilities measuring 42000 square feet (3902 square meters), including conference space. Self parking (subject to charges) is available onsite.
Overall 8.6 Excellent
Based on 1,741 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
8.0
Excellent
8.2
Excellent
10.0
Excellent
8.0
Excellent
8.0
Excellent
8.5
Excellent
8.8
Good
7.1
Excellent
9.7
Good
6.0
Excellent
10.0
Excellent
10.0
Pros: While the exterior looks like it was conceived by an eastern bloc architect, the interior was very modern and hip. Great pool for the kids, rooms were rather large for a boutique hotel, bed and custom pillows were super comfortable. Rustic Kitchen the adjoining Italian restaurant was nice as weather was too cold and snowy to travel outside. On site parking was another nice feature and staff was friendly.
Excellent
10.0
Excellent
8.5
Pros: Great decor and friendly staff a couple of blocks from the Commons and the Public Garden. There's a parking garage conveniently attached, and the T is nearby.
Cons: The bed was surprisingly uncomfortable and uneven. Some of the towels were worn and the rooms were clean but not immaculate.
Excellent
10.0
Pros: Even under construction, the Revere is a wonderful place to stay. Easy walking distance to Boston Common, Chinatown and the Theater District. The staff were wonderful. Especially Richard Pettiglio, the Concierge, who went well out of his way to make sure our stay was exceptional.
Cons: My ONLY dislikes were: way too little counter space in the bathroom, and that construction shut down half of the elevators during the peak checkout time. Folks with luggage were waiting for > 20 minutes for room in an elevator. The front desk staff did their best, however were definitely understaffed to handle the checkout volume.
Excellent
8.0
Pros: Clean and comfortable
Cons: I did not like that, $300 was held on my credit card for "incidentals" without any notice of this policy. Bad business!!!!!
Excellent
8.2
Pros: Convenient location, very pretty and clean hotel. We had a nice view of the harbor.
Cons: We had a four-night stay and had to get new room keys 6 times. Housekeeping did not come to our room the day after our arrival. There is no convenience store in hotel. Otherwise it was a great hotel.
Excellent
10.0
Excellent
9.7
Excellent
10.0
Excellent
10.0
Excellent
8.5
Good
6.8
Pros: staff was great. Location is convenient.
Cons: Can't believe how horrible the TV was. NO HD? no "WOW" factor. upgrade the toilet paper, please. need a pillow selection.
Excellent
9.6
Pros: Great location, clean, staff was very helpful. Concierge was very helpful.
Cons: No dislikes.
Excellent
9.3
Pros: Fantastic location, beds were very comfortable, easy check in and check out, nice view of the city.
Cons: There were a couple of little bugs in my room but that's only a minor thing. Everything else was great.
Excellent
8.0
Pros: Location, rooms were beautiful, clean
Cons: Noisy!! Late night noise from younger people coming back from bars.
Excellent
9.7
Pros: Style and general vibe of the hotel. Clean and extremely comfortable rooms.
Cons: No included coffee/breakfast
Okay
5.7
Pros: I liked the comfort of the bed and the view of the city.
Cons: I did not like the staff. Bad customer service and do not know how to handle problems in a professional manner. Need more ppl working the front desk, there was a wait to check in.
Excellent
9.1
Pros: The location was excellent for sightseeing and the Freedom Trail. The beds and pilows were supremely comfortable. The welcome from reception was friendly and professional, and the ice cool drinks we were offered on arrival were gratefully accepted. The food in the Rustic Kitchen was delicious, and breakfast in the Atrium was cooked to order. The pool was good and both it and the surrounding area were very clean. If I were to return to Boston, I would certainly go back to The Revere. I loved the decor in thee reception area and public rooms.
Cons: Nothing!
Good
7.6
Pros: Polite staff , champagne at check in
Cons: Dirty windows on sliders to balcony spoiled the views.
Excellent
10.0
Pros: Helpful staff, great location
Cons: Rooftop pool/bar was noisy late at night; would have liked to have known about it in advance
Excellent
9.7
Pros: Love the minty pump products and the eco-friendly absence of tiny plastic bottles. Great, modern decor and a balcony that opens in every room.
Cons: Didn't get my breakfast even though I put out my door hanger at 10pm.
Excellent
9.7
Pros: Nice hotel-good location - clean rooms and white bedding, which I love
Cons: Valet parking is over $50/night which seems way high
Excellent
8.3
Pros: Staff was very friendly and helpful
Excellent
8.5
Pros: The hotel room itself offered many options to make sure the stay was comfortable: sleep number bed, limitless pillow choices, and although we received it on check in, a complimentary glass of champagne.
Cons: The decor was a bit modern for my taste and, more importantly, the noise outside on the streets and inside the hallways during the late night/early morning hours made for a restless first half of the night.
Okay
4.6
Pros: Check out was smooth and quick Emerald lounge
Cons: Waiting time for check in Found hair in the bed when entered the room View was nice but expected view of the park
Excellent
8.5
Pros: Clean, modern decor, bath utilities were excellent.
Cons: Parking cost was too much. Should offer a discount on parking for people who are staying at the hotel.
Okay
4.8
Cons: We could not use the outdoor area due to an event and we were not informed until we got there
Excellent
8.0
Pros: Location, room size, clean. easy access, nicely decorated, modern
Cons: Wifi was horrible and bathroom small for the size of the room (suite)
Excellent
10.0
Good
7.4
Excellent
10.0
Excellent
10.0
Excellent
9.1
Excellent
10.0
Excellent
8.6
Pros: Location Rooftop Soaps, shampoo Slippers
Cons: Dingy balcony Lack of refreshments, how about a machine in the ice room? Awkward lobby layout, why are doors exit only?
Excellent
9.6
Pros: Great service, beautiful hotel,...
Cons: I didn't stay long enough.
Excellent
8.0
Excellent
9.3
Pros: Location, Price
Cons: Plumbing noise from neighboring rooms
Good
7.6
Pros: The balcony
Cons: The room was small
With a stay at The Bostonian Boston, you'll be centrally located in Boston, steps from Faneuil Hall Marketplace and within a 10-minute walk of New England Aquarium. Featured amenities include a 24-hour business center, a 24-hour front desk, and multilingual staff. This hotel has 6 meeting rooms available for events. Self parking (subject to charges) is available onsite.
Overall 8.6 Excellent
Based on 1,291 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
9.4
Pros: Convenience was superb.
Excellent
9.1
Excellent
9.4
Excellent
10.0
Excellent
9.4
Pros: staff was terrific and service oriented.
Cons: price for valet parking was steep.
Excellent
9.7
Excellent
10.0
Excellent
10.0
Excellent
8.0
Excellent
10.0
Excellent
9.4
Excellent
10.0
Pros: Our suite with a fireplace and balcony was amazing! The staff was extremely friendly and accommodating!
Excellent
10.0
Pros: Great place to stay, super location, onsite restaurant was fabulous! We would definitely stay there again!
Excellent
9.7
Pros: Everything! Walking distance to everything. Clean comfortable friendly. What more can you ask for?
Good
7.6
Pros: Location is great for exploring Boston - but if you don't want to hear the late night crowds at Quincy market-make sure to speak up.
Cons: The wine list in the restaurant is extremely overpriced and unfortunately I was served a bottle of wine that had not been stored properly and had turned. The bartender didn't agree but had the manager bring me a new bottle. That bottle was better than the first but still not tasting quite right-but we kept it because it was too much of a hassle.
Excellent
8.0
Pros: Nice room, helpful staff, reasonable prices
Cons: Tried to book another night and was told they were completely sold out. Looked on kayak and saw availability...
Excellent
10.0
Pros: Excellent location to view all of Boston by foot. We had a wonderful stay and would stay again.
Excellent
9.4
Pros: Regulars at their restaurant, our first stay was all we needed. Handsome, friendly, warm lobby area; helpful, attentive staff. The in-hotel restaurant is actually very good -- and has a great bar area. The staff that delivers items to rooms are very friendly, speedy folk.
Cons: Hotel is under renovation in part, so there are inconveniences until completion early next spring. When we were there, some desk staff are "in training" and not exactly use to speaking in English (!). The door-staff/valets are very helpful.
Excellent
10.0
Pros: Great place to stay if you are planning on visiting Quincy Market and the Aquarium area. Easy to get to from the highway.
Cons: No pool or hot tub
Excellent
9.4
Pros: Loved the location, the amenities and the service. We've already booked our stay for next year!
Cons: difficult to adjust the temp in the room - trying to cool the room meant the AC was on full blast.
Excellent
8.6
Pros: Location was great. Everything was in walking distance. Room was clean, bathtub and shower was fantastic.
Cons: Room was a bit small, balcony was not a real balcony - very small step out balcony! A bit pricey for the size and amenities.
Good
6.2
Pros: The hotel is very clean and the staff was really nice and helpful
Cons: There was only Luke warm water in the shower and after walking around boston on a 10 degree night it really put a damper on our romantic get away !!
Excellent
9.0
Pros: Great location, staff was great, hotel was beautiful
Cons: Air conditioning was loud, no in-room refrigerator, no vending machines, bed was a little too firm
Excellent
10.0
Pros: Great location across from Faneuil Hall, just a couple of blocks from the water front, the North End and a T stop. I like the excellent morning coffee available for free in the lobby. The Keurig machine and K-cups in the room. The free daily newspapers in the lobby from four major newspapers. I liked the free late afternoon leomanade in the lobby. The restaurant has some excellent deals buck a shuck oysters from 4:30-:6:30 everyday. The $20 New England Lobster Meal that included; Corn on the cob, seafood chowder, a lobster and more. The restaurant had el fresco dining as well as a wall of windows on North Street right across from Faneuil Hall. The lobby was beautiful and very inviting. They even had a game section on the bookshelves for kids and families. The portico was very unique and mostly sheltered. The staff was very polite and helpful. The view from the rooms with the little balconies was a beautiful touch. The wall of windows in your room was wonderful. The late check out noon, the fact that they would store your bags in a locked room with a video monitor and would tagbyour bags they were holding like you were boarding a plane.
Cons: Just a couple small things would be nice: more towel racks to hang towels in the bathroom and a refrigerator other than a completely full mini bar refrigerator with items for sale.
Excellent
8.0
Pros: Location Rooms were nice, beds/pillows comfortable Love the showers! Food was good Staff was very pleasant
Cons: on the 3rd floor we heard EVERYTHING outside! (the club across the street, the trucks back up alarms) The bathroom door was a pocket door and was REALLY hard to close. The toilet was not screwed down all the way which caused it to wobble and make loud noises on the tile floor. We got a 'coupon' for the onsite restaurant. It had no exclusions listed although it is safe to assume alcohol would not be included..but neither were 'specials'...
Excellent
9.7
Pros: Stayed here twice. Both for location. Room rates are pricey but you are in the midst of downtown Boston. The in-house restaurant was serving a $20 lobster dinner special which was fantastic. Valet parking is easy and staff is very courteous. There is an extra charge for valet at $49. Again very pricey but if you are staying for a few days it evens out. The room was a standard king that was comfortable, clean and spacious enough for two. We were provided a mini fridg gratis. The usual outrageously overpriced mini bar is present along with bottled water priced at the level of alcohol. Several newspapers are available free.
Cons: Apparently the hotel is undergoing updates to its TV and wifi system. That's not a problem but there was no information provided at check in that it was happening. That is a problem. The TV acted up at start up and the wifi was cantankerous. Booting you off and causing you to sign in again and again. Quite slow also.
Excellent
10.0
Pros: Location Comfort Price was for location. Have stayed in HI Express with just as nice rooms for way less than half the money
Cons: Charge for WiFi in room Do not ever touch mini bar. You will be charged
Excellent
10.0
Pros: Location, friendly staff, clean and comfortable
Cons: Everything was fine
With a striking backdrop of Fort Point Channel, immerse yourself in Boston's history at the InterContinental® Boston hotel, where well-appointed rooms and fine amenities complement your cultural explorations. Savor signature cocktails at our lively RumBa bar, or drift into France's Côte d'Azur region at our acclaimed Miel Brasserie. For your next signature event, our polished and customizable event spaces with state-of-the-art technology allow you to host an unforgettable event with ease.
Overall 8.6 Excellent
Based on 1,172 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
9.1
Excellent
10.0
Excellent
9.7
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Pros: Great location! We were able to walk to many local attractions and restaurants. The hotel room and bathroom were quite spacious. We had 4 adults in one room since one of our sons lives in the building next door. We figured we would be at his apartment most of the time and wanted to save on rooms. There was plenty of room to move around even with all the luggage. The queen size beds were much appreciated by all and the large bathroom with separate tub and shower never felt crowded. We loved the back lawn area overlooking the water. We sat out there and had cocktails and played a game of corn hole/bags with our sons.
Excellent
10.0
Pros: The customer service was outstanding! So professional and attentive. Can't wait to go back!
Cons: I can't say anything but great things .
Good
7.4
Pros: Club lounge and room were great
Cons: Outdated hotel for these prices.
Excellent
10.0
Excellent
8.0
Excellent
8.2
Excellent
10.0
Excellent
9.7
Excellent
8.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Pros: This was a much nicer hotel than I expected for the money I paid. We were traveling with two children and had no problems. Everyone, especially the concierge was friendly and helpful. The hotel is about a 5 minute walk from Quincy Market and the Aquarium. The Italian North end is just a little further. Great overall experience.
Cons: The only downside was the parking at the hotel was extremely expensive and was valet only. I'm sure there were other less expensive options nearby, but we didn't want the hassle of driving around the city with two crabby kids in the car.
Excellent
9.7
Pros: The hotel was beautiful and the beds fabulous. The best part of our amazing stay was the service. Jerry at the front desk and Steve, the concierge, went above and beyond to treat me, my daughter and two grandsons to a memorable introduction to Boston including sightseeing, public transportation, wonderful restaurants. I have visited world class hotels all my life and never experienced this level of caring and guidance. Bravo!!!
Cons: The price!!!!
Excellent
9.6
Pros: Staff very helpful
Cons: Considering the cost of the 3 rooms (we had a family group of 9), I would expect a complimentary abbreviated breakfast offering. I walked down the street for coffee.
Excellent
10.0
Pros: Ease of Everything. Literally the easiest most helpful check-in experience of my entire life. I've experienced enough VIP check-ins in many places. And this was a bind best price for value internet purchase. I'd never stay anywhere else.
Cons: Absolutely nothing.
Excellent
9.7
Pros: Bed was very comfortable. They allow dogs. Right on the water. Beautiful view.
Cons: The parking situation. For the cost of the hotel the parking should be majorly discounted if not free.
Located in Back Bay, this luxury hotel is steps away from John Hancock Tower, Copley Square and Boston Public Library. Copley Place and Boston Marathon Finish Line are also within 5 minutes. Copley Station is only a 2-minute walk and Boston-Back Bay Station is 3 minutes.
Overall 8.6 Excellent
Based on 665 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
8.5
Excellent
9.7
Excellent
9.4
Pros: Staff attentive. Nice decor. Great location.
Cons: A little pricey. Not way high. Just a little.
Excellent
10.0
Pros: Deluxe room - lots of space, good desk/lighting/reading chair, excellent bed, large marble bath and amenities. OAK is a great bar and restaurant with excellent food and lively vibe. Room service was prompt, friendly and delicious. And the hotel has a sweet black Lab to welcome guests.
Cons: Noise from hall seeps in through the old wood doors; not really a problem until a couple drunk bros came in at 4AM and spent 20 minutes in the hall being enthusiastic.
Excellent
8.0
Excellent
10.0
Pros: Great location for shopping. Gold floor staff were very attentive. Worth the upgrade, especially as the Oak bar was so crowded on Saturday night. The Gold lounge was a pleasant oasis.
Excellent
10.0
Excellent
10.0
Excellent
9.7
Excellent
8.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
8.2
Excellent
10.0
Pros: Loved the chandeliers, mirrors, marble, location, service
Cons: No shop in hotel for sodas, snacks, ice cream
Okay
5.4
Excellent
8.0
Excellent
9.4
Excellent
9.4
Excellent
9.1
Excellent
10.0
Good
6.5
Pros: Beautiful lobby, fantastic location, lots of places to gather with coworkers in the lobby.
Cons: Bad views, small rooms, the two front desk people I met were fake nice, and there was a crib in my room.
Excellent
9.1
Excellent
9.6
Pros: Great location with warm and welcoming staff. Hold level was excellent.
Excellent
9.7
Pros: Gold floor is worth the rent extra price.
Cons: Room service/housekeeping left dirty trays in the corridors.
Excellent
9.4
Pros: Stunning hotel, very friendly and accommodating staff, perfect location for all of Boston
Cons: Construction on church across from my room, started early, relentless but hotel had no control over it
Good
6.2
Pros: The hotel was very clean and very roomy. It also was close to the T
Cons: Things I didn't like were.. Couldn't get the room to feel completely warm.set thermostat to 78 it barely hit 70. Parked in the parking garage a block away for $22 for the weekend compared to the hotel wanting to charge me $51 to park per day kind of a no brainier. Who's there was a pool or hot tub to relax in during our stay.
"Located in Downtown Boston, this hotel is within a 5-minute walk of Boston Opera House and The Freedom Trail. Boston Common and Orpheum Theater are also within 10 minutes. Chinatown Station and Downtown Crossing Station are within a 5-minute walk. "
Overall 8.5 Excellent
Based on 3,277 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
9.4
Excellent
10.0
Good
7.7
Excellent
10.0
Excellent
8.5
Excellent
10.0
Good
7.4
Excellent
8.0
Excellent
9.4
Excellent
10.0
Excellent
8.5
Excellent
8.0
Excellent
10.0
Pros: Staff was very helpful and kind. After taking a red eye they were able to accommodate us on an early check in. Hotel and rooms were clean. Beds were comfy too. AND it's close to everything/walking distance.
Excellent
10.0
Pros: Close to everything but quiet to recharge
Cons: Parking, not included
Excellent
10.0
Pros: everything worked good location
Mediocre
2.8
Pros: The location. That is all.
Cons: No AC on a 90 degree day in June. Room was NOT clean and smelled. The carpet was not vacuumed and we have a 15 month old son. HUGE bugs crawling on floor. Paid over $550 for one night and check in was after 4! Really truly disgusting. Told the front desk and all they said was “sorry by you pre paid for the room” We come into Boston frequently - will absolutely never consider this an option in the future.
Excellent
9.4
Pros: Location is great in the center of everything walking distance anywhere to Boston.
Cons: That breakfast is not included with the price tag of the room breakfast should be complementary. Parking under the hotel should be priced accordingly and have a special pricing for hotel residents.
Excellent
10.0
Pros: Had online check in everything was very clean beds comfortable great staff
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
9.4
Excellent
10.0
Excellent
9.7
Excellent
10.0
Excellent
8.8
Excellent
9.4
Excellent
10.0
Excellent
10.0
Excellent
10.0
Pros: The staff were all excellent, friendly and helpful valet, concierge, and reservations desk staff.
Good
7.1
Pros: The location was great with close proximity to public transportation and that made it easy for us to get around the city. Front desk was able to get us a room with double beds on a busy holiday weekend.
Cons: 1) Slow elevator to get to lobby 2) Steep valet parking fees 3) Room service did not clean the room on our first day. I am not sure whether it was because of busy holiday weekend.
Excellent
9.1
Pros: Comfy beds and clean room located easy walks from Boston Common Faneuil Hall and so much of the tourist stops we wanted to see. Salvatore's was a decent restaurant right across the street.
Cons: Snooty staff at front desk. Restaurant staff courteous. Not a hotel with a family vibe. It seems more suited for business and conference attendees
Excellent
10.0
Pros: It was clean the bed was comfy and pillows/linen were great. Super friendly staff
Okay
4.6
Pros: nothing
Cons: - pay for internet in a 4* hotel? in every starbucks internet is for free, at least a basic bandwith - rooms are really old, I expected more from the brand hyatt - on 1st day room was not cleaned, only upon call I never ever stay in a Hyatt again
Excellent
10.0
Excellent
8.0
Excellent
10.0
Good
7.3
Excellent
8.6
Excellent
10.0
Excellent
9.7
Excellent
10.0
Excellent
8.5
Excellent
10.0
Excellent
10.0
Excellent
9.1
Good
7.7
Mediocre
3.4
Excellent
8.5
Pros: The location was superb. The hotel is within walking distance of most attractions, shops, and metro. Chinatown is only one block away, with many delicious food choices.
Cons: The pool could be cleaner. They should provide locks for the lockers.
Excellent
10.0
Pros: Room was immaculate and newly renovated. Front desk staff was extremely helpful and accommodating for my late check in. I am from the area and stayed overnight to avoid public transit issues on the morning of an important meeting. I would definitely stay there again!
With a stay at The Liberty, a Marriott Luxury Collection Hotel, Boston in Boston (West End), you'll be a 3-minute walk from Massachusetts General Hospital and 9 minutes by foot from Museum of Science. Featured amenities include complimentary wired Internet access, a business center, and complimentary newspapers in the lobby.
Overall 8.5 Excellent
Based on 492 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
8.8
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
8.2
Excellent
10.0
Excellent
9.1
Excellent
10.0
Excellent
10.0
Excellent
8.8
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Pros: All of it
Okay
4.0
Pros: Structure
Cons: Pretty much everything
Good
6.5
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
9.1
Okay
5.7
Excellent
9.0
Pros: Great getaway for a night in town in a luxury ex-jail. Champagne welcome at check-in sets the right tone. Good location, close to Charles River, Beacon Hill, and Kendall Square.
Cons: Request a room with the beautiful view overlooking the Charles River, otherwise you might just be looking into the hospital next door.
Good
6.0
Pros: The staff was very friendly and courteous. Location was excellent for my needs
Cons: Price was way too much for the room and amenities. Very poor value for the money. Does not compare to the Four Seasons or the Ritz in comfort price or amenities. Room was not very comfortable and to charge $19.95 for high speed internet per day is outrageous.For the price it should be complimentary. Would not stay there again.
Excellent
10.0
Pros: Staff competence, familiarity with hotel history, ease of manner, and ability to communicate. Terrific in every way and ideal for those who have out-patient care and have to have a check-in with the doctor early the next morning. Especially nice bedding and furniture choices.
Excellent
10.0
Pros: There are so many choices of hotels in Boston, but this hotel is unique and definitely luxury. They give 5 star service and the rooms are very comfortable and clean. We met up with old friends in Boston and we all stayed the the Liberty, we had an amazing time! Also it was great to be able to come back to the hotel after dinner and the bar scene at the hotel was great.
Cons: The breakfast at the hotel was overpriced for the portions and service was very slow.
Excellent
10.0
Pros: Huge rooms with a great location near the sites of Beacon Hill
Excellent
10.0
Pros: We've stayed at the Liberty several times. We love it. Great location, great restaurants, and the lobby is amazing.
Excellent
10.0
Cons: Bar at night was so packed you couldn't get a drink.
Excellent
10.0
Pros: andre and young man from new jersey was the best person who hever attended me at a hotel . Top notch.
Cons: the business center and gym need an upgrade
Excellent
10.0
Pros: The brick work was super cool and the location is top notch. Walking Charles street and public garden was amazing
Cons: If you stay in the jail rooms the lobby can get a little roudy, but bar closes at 2am so it's quiet after that
Excellent
9.4
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
9.6
Excellent
10.0
Excellent
10.0
Excellent
9.4
Pros: Great rooms, great service.
Cons: Not very family friendly.
Excellent
9.7
Excellent
10.0
Excellent
8.2
Excellent
10.0
Excellent
8.2
Excellent
9.4
Excellent
10.0
Excellent
10.0
Excellent
10.0
Pros: This property gets high marks across the board. The building is an architectural wonder and the history is awesome. Terrific location too. The staff is ultra-proffesional and goes above and beyond. Lobster pizza at Scampo was superb, the night life in the lobby was fun. Would highly recommend and will definitely return.
Excellent
10.0
Pros: Great getaway for a night in town. Great location with huge room. Staff and amenities were excellent!!
Good
7.4
Pros: The staff was amazing. Great customer service and very knowledgable of Boston. We had lunch at the restaurant "clink". Both the food and service was fantastic.
Cons: My only complaint was our room. The bed felt a little cheap and was squeaky. The air conditioner seem to have some trouble keeping the room cool. They had robes in the room and although they were clean, they looked worn and were frayed around the collar and sleeves.
Excellent
10.0
Pros: The staff & amenities were excellent!
Cons: Loud, late night in the lobby/lounge area
Located in North End, this luxury hotel is within a 10-minute walk of The Freedom Trail, Old North Church and Paul Revere House. Copp's Hill Burying Ground and New England Aquarium are also within 15 minutes. Aquarium is 11 minutes by foot and Haymarket Station is 11 minutes.
Overall 8.4 Excellent
Based on 1,512 reviews
All
- All
- Families with older children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
8.8
Good
6.0
Excellent
8.0
Excellent
10.0
Excellent
10.0
Excellent
9.1
Pros: Sumptuous luxury, privacy, waterfront location, Old North End proximity
Cons: 500 building felt removed from the hotel and lobby: more residential; try for east-facing room in the building facing the harbor. Difficult to get to due to traffic: allow extra time
Excellent
8.6
Pros: Beautiful property, great staff.
Cons: Had to pay for WiFi and no pool.
Good
6.0
Good
7.4
Pros: Great location; quiet but great restaurants within walking distance; easy access to freeways
Cons: Dated; room wall paper staring to peel off
Excellent
10.0
Pros: Location and the staff
Excellent
9.7
Pros: Wonderful staff, gorgeous setting right on the water and walking distance to all the bars and restaurants in Boston.
Excellent
8.2
Excellent
10.0
Excellent
10.0
Pros: Excellent
Cons: Nothing
Good
7.1
Excellent
10.0
Mediocre
3.1
Pros: Location
Cons: There staff was protesting outside aggressively toward the customers and then were screaming at a wedding that was going on at the hotel
Excellent
10.0
Pros: The location was perfect for touring the freedom trail and it is easy to get to and from the airport. The location and rooms were beautiful and very comfortable. The best part was the front desk. I wish I would have gotten her name. She was so nice and helpful and remembered us the next day. We were also able to get free early check in and late check out. Mind you we stayed there in February. I will defenetly go back.
Cons: I can't think of anything
Excellent
10.0
Pros: Loved the room! Breakfast food was very good. Very clean. Nice property. Loved being on the water.
Cons: Nothing! We will be back.
Excellent
10.0
Pros: Beautiful hotel located right on the water. Every staff member we encountered was incredibly nice and accommodating. Jack, who was checking us in at the front desk was so helpful and informative. He made sure our stay went wonderfully. I highly recommend this hotel to others if staying in Boston. You can get a water taxi to and from the airport even. Overall, this is a very classy hotel that clearly prides itself on its incredible customer service and experience.
Excellent
10.0
Pros: Best hotel experience ever! Staff went way above and beyond to accommodate both an early check in and a late check out. Hotel is immaculate and we felt safe and secure. Beautiful location looking out on Boston Harbor and convenient to the North End and the best Italian food!
Okay
5.7
Pros: Good location. Very quiet and peaceful. The bathroom counter was nice.
Cons: For the price and quality of hotel I was very disappointed. It was an extra $10 for wifi. The shower was subpar and the toilet had terrible pressure/flushing capabilities. We ordered room service for breakfast and it was delivered cold. There was nothing spectacular about the breakfast and it was $98 for two people.
Excellent
8.0
Pros: Great service. I lost my credit card and the concierge was very helpful in getting that resolved.
Cons: I had to wait 25 minutes for the valet to bring my car for pick up
Located in East Boston, this hotel is within 3 miles (5 km) of Long Wharf, New England Aquarium and Quincy Market. Faneuil Hall Marketplace and Boston Harbor are also within 3 miles (5 km). Airport Station is 11 minutes by foot and Maverick Station is 13 minutes.
Overall 8.4 Excellent
Based on 1,326 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
8.8
Okay
5.7
Pros: location convenient shuttle to/from airport
Cons: roach on bathroom wall
Excellent
10.0
Pros: Comfy King suite, great breakfast including the made-to-order omelets! The staff was very helpful. When my son knocked over his root beer and my beer, they replaced both free of charge. The chicken finger basket appetizer had a great pile of chicken - more than the two of us could eat, and our salads were big and delicious.
Cons: Bathroom light didn't light the shower area well. The dining area was a bit drafty. The chill could not have been too much air conditioning since it was December.
Excellent
8.0
Pros: this hotel is somewhat close to the airport...
Cons: I found the hotel a bit dated and not in line with other Embassy Suites hotels we have stayed at
Good
7.4
Pros: Like the complimentary breakfast and airport shuttle
Cons: It's a bit overpriced, but hotels in Boston seem to be in general. Also it's not very convenient to the city center. About a 20 minute cab ride.
Excellent
9.1
Excellent
9.7
Excellent
10.0
Good
7.7
Pros: Very close to T
Cons: Little decorations. Construction in dining area
Excellent
10.0
Excellent
8.0
Good
6.5
Pros: Rate and friendly staff, especially valet and reception staff. The guy making omelets on Sunday was real nice.
Cons: This hotel, as it seems with most Hilton properties are run so inefficiently. The bright lights on always on in all public locations, rather than have them sensor controlled. Hilton needs to learn from their European hotels. Dirty glasses were not replaced during daily servicing. Poor insulating allowing noise from adjacent suites.
Excellent
10.0
Excellent
8.0
Pros: Room was clean and breakfast was very good.
Cons: Price was high
Excellent
9.7
Pros: Nearly everything; Especially the breakfast!
Cons: There was one shuttle driver who got into a shouting/honking match with a person directlng traffic at the airport. Extremely uncalled for and unprofessional. But that was just one driver. Others were fine.
Good
7.6
Cons: Free WiFi should be regarded as an essential for all customers.
Excellent
8.0
Okay
5.0
Good
7.7
Excellent
9.4
Excellent
10.0
Excellent
10.0
Pros: Embassy Suites at Logan was a very pleasant surprise. Everyone was very friendlyg and accomodating. Breakfast was very good and the airport shuttle drivers were very courteous and helpful. We arrived late after a long flight from Europe and the front desk was able to accomodate my request to switch from a king room to one with two beds which better suited our family. I would stay here again and thought it was an excellent value.
Excellent
8.5
Pros: The staff was amazing. From the bellboy to the reception staff, I found that they were all courteous, friendly and very genuinely helpful. Gaby, over in reception, deserves special praise for going out of her way to help two stranded women who had no food and could not speak English. She ensured that the women were given something to eat, and made sure they were settled into their rooms and were comfortable. I was there at the reception area and I saw all this happen. Amazing staff!
Cons: The room had a whining and loud air conditioner which made grinding noises through out the night. The result was a sleepless night and that was not a good start to a full day of business meetings. This was absolutely ridiculous!
Good
7.7
Pros: Nice suite rooms. Great friendly staff. Breakfast was excellent with omelets made to order. Their free shuttles are a great advantage also.
Cons: The location is literally across the street from the airport, but far from everything else. There is a close subway station and downtown is only a few stops away. The workout, pool/hot tub facilities are clean but outdated. They look like something you would find at a cheap gym. Also, i HATE that hotels still charge for WIFI, especially crappy WIFI. Are you joking? This place as two internet options, $14.99/day for slow and $9.99/day for really slow. It really is a joke.
Okay
4.2
Pros: Proximity to the airport.
Cons: One shuttle? Really? As expensive as this hotel is and with its position at Logan it should have two shuttles running simultaneously. Beware if you are a business traveler and have an early flight: it could be faster to walk to Terminal A. And don't ask the snarky guy at the front desk where the shuttle is. He'll just shrug his shoulders and offer to call you a cab. Waited 30 mins yesterday and without Sky Priority and PreCheck I would have missed my flight.
Excellent
8.5
Pros: Nice and clean, close to the airport, decent connections to downtown (depending on traffic in the tunnel), generally friendly staff, fine pool and fitness center. No airport noise.
Cons: Breakfast fine, better than budget hotels, but a little slacking relative to Embassy Suites standards. Same goes for daily manager receptions. Floor in breakfast room a little sticky from time to time.
Okay
5.7
Cons: Even though it lists parking, it costs $35! Not worth it....
Excellent
10.0
Pros: Great breakfast and happy hour !
Good
6.2
Cons: I checked in at 2am and the fire alarm went off on my floor at 5 and lasted until about 6am and I had to leave at 8am. Not much sleep but did move my room after I requested it and discounted my 2nd night
Excellent
9.7
Pros: Easy access to airport and metro. About a 5 minute walk to metro thru a sports complex park. Downtown Boston 2 stops away. Breakfast was delicious with a wide selection of items.
Cons: Can't find anything to say.
Located in Seaport District, this hotel is within a 10-minute walk of Boston Harbor, Boston Children's Museum and Boston Tea Party Ship. Boston Convention and Exhibition Center and New England Aquarium are also within 15 minutes. Aquarium is 13 minutes by foot and State St. Station is 15 minutes.
Overall 8.3 Excellent
Based on 3,693 reviews
All
- All
- Families with older children
- Families
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
8.0
Excellent
8.2
Excellent
8.5
Okay
5.7
Good
7.4
Excellent
10.0
Pros: I loved the small room and effective use of space.
Cons: Nothing
Excellent
10.0
Pros: Bed was super comfortable. Rooftop bar/lounge was great too. Very clean. We had a great view of the harbor. Walking distance to ICA and tons of waterfront restaurants.
Good
7.7
Cons: All the menus on the tv that give you information about the hotel are wrong. The hours of operation for both the roof and floor level bar are incorrect. The food menus are out of date and the hours states that food is available are also wrong. It would be an easy fix to simply have all of the correct information for the hotel guests.
Excellent
10.0
Pros: The bed was super comfortable! Everything was very clean, and had everything anyone could ever need
Cons: The heating/cooling system in the room was a bit noisy…
Excellent
10.0
Excellent
9.7
Pros: Bed was soooo comfy and location fabulous
Cons: I arrived late due to weather related flight delays. I was so hungry when got to hotel at 2 am but there was no food. Not even a vending machine. Def should have some option for snacks.
Mediocre
2.0
Good
6.8
Pros: Conveniently located, small rooms but comfortable. The exercise facilities were great.
Cons: The rooms do not have coffee or a coffee maker. As an early riser, I enjoy the convenience of having coffee in the room. Also, the hotel charges an additional (and seemingly unnecessary) $20 a night on top of the nightly rate/amount already paid.
Located in Downtown Boston, this hotel is within a 10-minute walk of The Freedom Trail, Faneuil Hall Marketplace and Quincy Market. Boston Opera House and New England Aquarium are also within 10 minutes. State St. Station and Downtown Crossing Station are within a 5-minute walk.
Overall 8.3 Excellent
Based on 2,723 reviews
All
- All
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
9.4
Excellent
8.6
Pros: The room was a good size and designed well so it was plenty cozy.
Cons: The elevators were slow and unreliable and there are apparently not stairs for use. There isn't a ton to do in the immediate area but you are only a couple minutes walk from a lot of the stuff you'd like to see.
Excellent
8.8
Pros: Rooms were clean, Staff pleasant. Nice gym. Love the security card elevator feature. Should be in all hotels. Elephant castle is always pleasant.
Cons: I didn't like that my room didn't have an ironing board & safe. In my opinion those two should be a no brainier & standard.
Excellent
9.7
Cons: Bathroom was pretty small.
Excellent
8.0
Excellent
8.0
Good
7.3
Pros: Close to the attraction spots, good rooms & design, clean. I stayed one night but I'd definitely stay again
Good
7.4
Pros: Thin walls; heard neighbors
Excellent
9.1
Cons: Gym - small
Mediocre
2.0
Cons: Extremely dirty. Unclean pillows and mattress. Not washed bathrooms.
Good
7.4
Pros: The TV and shower are excellent as is the location of the hotel. Knowing how expensive downtown Boston hotels are, I appreciate being able to stay in the heart of the city at such a low cost.
Cons: Sadly, the staff isn't very friendly. They always act like they are doing you a favor if asked a question or reporting the elevator malfunctioning!!!!
Excellent
9.7
Pros: Great location, rooms were clean, a lot of ports/outlets
Cons: Room is kind of small, a bit pricey for the size of the room
Okay
5.1
Pros: The hotel looked nicer online to be honest. The staff were pretty great. House keeping was really good with fixing the room after i called about the bed being dirty. They left a nice note and some snacks/drinks as well. The TV was really nice.
Cons: Our room was not very well kept. It was dusty, the bed hadn't been changed I believe, the sheets and pillow case was dirty and hairy, and the bathroom smelled like ciggaretes and was kind of dirty. the room was better than a motel so it wasn't the worst, just a little too pricey for the kind of quality you end up getting.
Excellent
8.0
Pros: Receptionist clerks responsive to questions and pleasing traveler. The bathroom shower was excellent.
Cons: The heating unit in the room was noisy. The breakfast was skimpy; commercial granola bars, oranges, bananas, coffee from machine (all impersonal).
Good
6.0
Cons: The bed was too firm. Had a hard wire around the edge of the mattress. No Iron, No Microwave, No Fridge. The shower was tiny.. really small. Not comfortable at all.
Good
7.1
Cons: Don't leave your car in valet for over the 24 hour period or you will be charged $27 for 1 1/2 hours over... Still don't understand the Math there!
Excellent
8.5
Pros: Free bottled water and fitness equipment delivery to your room were nice perks.
Cons: Walls are thin.
Excellent
10.0
Good
6.8
Excellent
10.0
Good
6.0
Good
6.5
Pros: Location, price.
Cons: The air exchange in my 11th floor room was intermittently noisy. I could not sleep. The staff put me in a different (and slightly larger) room the next day, but were not particularly apologetic. They seemed indifferent.
Excellent
10.0
Pros: The view and hospitality
Cons: Room was dry. Maybe add a humidifier
Okay
5.4
Pros: - Simple check in and check out procedure. - Some complimentary amenities in the morning (free coffee and fruit) - Good location for business
Cons: - Not the newest facility - could stand an upgrade for the carpeting, floors and bathroom - Communal iron and other in-room amenities takes some getting used to - Not recommended for families traveling with children as there's nothing for them to do on-site.
Located in East Boston, this hotel is within 3 miles (5 km) of Long Wharf, New England Aquarium and Quincy Market. Faneuil Hall Marketplace and Boston Harbor are also within 3 miles (5 km). Airport Station is 16 minutes by foot and Maverick Station is 22 minutes.
Overall 8.3 Excellent
Based on 2,050 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Good
7.1
Excellent
8.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Good
6.0
Pros: Proximity to Logsn is excellent. Views were great!
Cons: Lack of restaurants, parking should be included.
Excellent
8.0
Excellent
10.0
Okay
5.7
Excellent
10.0
Excellent
10.0
Excellent
8.0
Excellent
8.0
Okay
4.2
Pros: Location was great
Cons: The line to check in was very long for 1030 on a sat night. We got a room that smelled like smoke covered up by cheap perfume. We called down to the front desk. After 15 min of no one calling back, we went downstairs, got another room and the key didn't work. We went down for a third time and finally got a room and the key worked!
Excellent
10.0
Pros: Really like the restaurants handy on the property. And the snack station. The shuttle service to the car rental and the airport was great. Made it very convenient for us to return our car and leave for the airport closer to our flight time.
Good
7.3
Pros: Great view of the city skyline. Good airport location, although pricey.
Excellent
9.4
Pros: convenience, access to terminals, nice and very comfortable room
Cons: expensive
Excellent
10.0
Pros: The hotel is attached to the airport by a skywalk. It is the ultimate in convenience. Nice and quiet with a view of the runways.
Good
7.7
Pros: Accesible from airport terminal and shuttle facilities
Cons: No closet in my bedroom
Excellent
10.0
Excellent
8.2
Excellent
10.0
Excellent
9.4
Excellent
10.0
Excellent
10.0
Excellent
8.0
Excellent
8.0
Excellent
10.0
Good
6.2
Pros: Locatin.
Cons: They had difficulty finding my reservation. I waited for almost an hour for them to figure it out. No offer of assistance with luggage. No ice or tea supplies in room. Bathroom corners dirty. Some furnishings a bit shabby. Some wallpaper peeling. Needs renovating for charging such a high price.
Good
7.3
Pros: Very convenient for airport access
Cons: Hotel is dated Temperature control in the room and hallways was terrible
Good
7.4
Pros: Great front desk help, convenient right to the airport and great restaurant
Cons: Shower drain was awfully slow it was like taking a shower and bath at the same time
Excellent
9.1
Cons: Only had decaf coffee pacs in the room. Bummer.
Excellent
10.0
Mediocre
3.4
Pros: No
Cons: Bad service
Excellent
8.0
Pros: Location at Logan was great and the free shuttle only took five minutes to terminal B. Soundproof windows worked and the view of the harbor and airport were nice. The room was very nice and comfortable. I wish I could have gotten the room for cheaper as all I did was sleep there and eat dinner. All in all I would stay there again, especially if I could come up with some sort of Hilton discount code.
Cons: There is nothing around the hotel, but it is at an airport, so that is fair enough.
Excellent
8.5
Pros: location very close to airport
Cons: trash not emptied from previous guest in bathroom
Good
6.5
Pros: Beds are comfortable. There is a chaise lounge that our 4yo likes to sleep on. They provide a crib.
Cons: The room was dirty. Visible stains on upholstery and carpet. It gets worse every time. Last time there was hair in the shower and on the toilet. Still, the convenience keeps us coming back.
Okay
5.4
Pros: I liked the bed. over priced for the room i recieved but i wqs flad to have somewhere to lay my head
Cons: the bathroom
Excellent
10.0
Pros: It is wonderful to have such a lovely hotel within walking distance of the airport. I had to fly on the day I arrived and again on the next ay, so I greatly appreciated the convenience of having your lovely hotel right next door. They also did a great job looking after my luggage until my next flights.
Excellent
10.0
Pros: Although very close to the airport , the sound of jets was unnoticeable.
Good
7.7
Pros: The only hotel that is truly connected to (physically within) Logan Airport. The ability to walk from the hotel directly into Terminal A, which is primarily for Delta (or E, which is for international flights) is exceptional. Less than 10 minutes without having to go outside. Easy access via Uber to excellent local restaurants. Hotel shuttle to the T’s Blue Line for easy subway access into Boston downtown.
Cons: The hotel rooms are getting a bit tired. Attention to detail could be better. We were on Floor 6. Ice machine did not work on Floors 6 or 5. Not inexpensive, but then again that can be said for Boston hotels generally.
Excellent
10.0
Okay
5.7
Pros: Food and bartender in Publik's was good.
Cons: The TV channels offered should be embarrassing to the Hilton chain. Basic channels and for the ALCS, you do not even carry baseball channels. I stayed here specifically to watch the series and to find that "no, we don't have that, just a few channels" was just aggravating. The front desk also told me you also have no movies in the room, "we have HBO but we can't tell you what is on it" and to have absolutely NO TV program guide, either in the room or at the desk is indefensible. I have had better at Red Roof Inn and Super 8's on the road. I urge others to find another hotel, despite the convenience...which is suspect as well. The shuttle took almost 30 minutes to get to the airport folks, due to traffic.
Okay
4.2
Cons: Restaurant and café staff Very long wait for check in at 7 pm
Excellent
8.0
Pros: It was very nice to walk right off the plane and into the hotel.
Cons: Someone starting slamming doors very early and woke me up. It's too bad either the doors don't close more quietly or the rooms were better insulated for sound. I wasn't bothered by the aircraft, just the inconsiderate guest or staff member who was making so much noise.
Excellent
8.5
Excellent
10.0
Excellent
10.0
Located in Back Bay, this hotel is steps away from The Shops at Prudential Center and Hynes Convention Center. Berklee College of Music and Christian Science Plaza are also within 10 minutes. Prudential Station and Hynes Convention Center Station are within a 5-minute walk.
Overall 8.3 Excellent
Based on 872 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
8.0
Good
6.8
Pros: Convenient location, typical business hotel
Cons: Needs a little more updating, few food/beverage choices in lobby
Mediocre
3.4
Pros: location
Cons: The hilton would not honor the double room I booked without an argument. I booked a double and they claimed to only have single king bed available. They claimed booking thru a third party was no guarantee. In the end we got the handicapped room but it was totally aggravating. I guarantee they overbooked bc a student group was there and they obviously can't place students in one bed. It was not super clean. Mold in sinks and lobby toilets were clogged.
Excellent
9.7
Pros: Convenient location, very nice rooms
Cons: I didn't get my HHonors Gold perks when I arrived, nor at any point through my stay. That's a bummer.
Excellent
8.8
Excellent
9.7
Excellent
8.2
Mediocre
2.0
Cons: There was a mistake in our reservation dates. The front desk staff was so rude and apathetic about it, we cancelled our return stay with them. Neither one said they were sorry about the mix up, never smiled, kept saying they were totally booked — we had been walking in the rain from the bus and obviously needed help. Customers ultimately decide who receives their money!
Okay
4.8
Cons: Hotel didn't have my reservation that I made through Kayak and the staff was not helpful in resolving it
Excellent
8.2
Pros: Location
Cons: Toilets were LOUD.
Excellent
10.0
Pros: Loved the location. It was our first visit to Boston and loved the convenience to Newberry St. and the subway. Nice rooms and great service. Nothing fancy but met all our needs.
Excellent
8.0
Cons: I found the sheets on the bed rather rough.
Excellent
9.4
Pros: Lovely amenities: pool/hot tub in the fitness center was very clean, cotton robe in the closet was a nice touch, and the infused water in lobby made for a refreshing start of the day.
Cons: No included breakfast and subpar in-room coffee. There is a cafe in the lobby but by that time, I was ready to explore elsewhere.
Excellent
10.0
Pros: Location
Cons: Price
Excellent
9.7
Good
6.2
Excellent
9.4
Pros: Nice locatio and accessible to main attractions
Excellent
10.0
Cons: We originally had a reservation for 3 days. We were a late check-in. However when we arrived the first night they were fully booked and had to get us a room at a different hotel. That experience did not go well but the Hilton Boston Back Bay did everything to help us.
Excellent
10.0
Pros: great location
Excellent
9.4
Pros: Extremely comfortable bed. Spacious room, perfect location near Prudential Center, Copley, etc. and easy to drive to and from I-90. Self parking in attached garage, which I prefer (I hate valet parking). Parking garage attendant was kind and helpful.
Cons: Quiet except for airplane noise overhead (from higher floor room.
Okay
4.0
Pros: The manager was very nice and tried to help.
Cons: The doorman lost our bag. The front desk was incompetent and was hardly helpful. The restaurant refused us service.
Excellent
10.0
Pros: The whole atmosphere from walking in was just happy. Everyone was very friendly and accommodating. The view of the city was great, and the room was phenomenal. Loved the decor and the pillows. The pool was awesome and that was the best temp in a hot tub I've felt in a long time.
Cons: Paying for parking. They clearly own the garage I think they could include parking for their guests.
Located in Downtown Boston, this historic hotel is within a 10-minute walk of Boston City Hall, Quincy Market and Boston Common. New England Aquarium and Boston Tea Party Ship are also within 15 minutes. Government Center Station and State St. Station are within a 5-minute walk.
Overall 8.2 Excellent
Based on 3,328 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Good
7.4
Excellent
9.1
Excellent
8.2
Excellent
10.0
Excellent
8.0
Excellent
10.0
Excellent
8.0
Excellent
8.8
Excellent
8.8
Good
7.7
Good
7.7
Good
7.7
Excellent
10.0
Mediocre
2.0
Excellent
10.0
Pros: This hotel was stunning! We were instantly greeted by professional and friendly valet and escorted into the lobby, which is breathtaking. The history alone is what motivated us to book our stay, but the service, decor, location, and comfort of the bed is what will make us stay here again and again in the future.
Cons: The rooms and bathroom are very small, but the comfort and decor make up for the small spaces.
Excellent
9.3
Pros: Location, quiet, clean
Cons: Rooms a bit small.
Excellent
9.7
Pros: This hotel for the amount I paid was really above my expectations in terms of service. Location is very central to the historic district, entertainment, food shopping. The hotel itself has a rich history and great to wonder through it. Would stay here again.
Good
6.5
Cons: A friend of mine who lives locally was surprised I booked their since she said it is really "old". She was right. Main lobby carpet needs replacing. Stepped inside the "fine" dining restaurant and noticed a musty smell associated with "old" carpets and drapes.
Excellent
10.0
Cons: Honestly, nothing. It was perfect!
Okay
4.5
Excellent
10.0
Pros: Automated checkout
Good
7.7
Okay
5.3
Pros: Free wifi , wide entrance for car parking
Excellent
10.0
Excellent
10.0
Pros: Not a detail was missed. Truly a 5-star experience!
Excellent
9.7
Good
6.2
Excellent
10.0
Excellent
8.2
Excellent
8.2
Excellent
9.4
Excellent
10.0
Excellent
10.0
Pros: The staff were awesome What a wonderful stay at such an historic hotel
Cons: No free breakfast
Mediocre
2.0
Cons: Had to move rooms 3, almost 4, times. The whole situation was handled very poorly until we finally were helped by a manager. Just wish it did not have to get that far... Overall, the hotel is extremely outdated, struggled to control the temperature in the room and the walls were so thin we heard a screaming child all night. Images online are extremely deceiving and lead to a disappointing experience as a whole.
Excellent
8.0
Pros: Historic hote, in good location.
Cons: First hotel I have stayed in where elevators were something I discussed. as in "waiting 15 minutes in line to get on an elevator".
Mediocre
2.0
Pros: When we arrived the hotel was sold out and did not go or our "guaranteed reservation" for a double room. We were instead offered a full size bed and a cot for the same rate even though the room sells for $50 less. Spent most of our night on the phone with Kayak who didn't care. Says it's non refundable yet how they can say it's a guaranteed reservation when clearly it's a maybe!
Cons: Horrible customer service by hotel manager and kayak. Hotel didn't offer to call around or find other accommodations for us.
Excellent
8.0
Pros: Location is fantastic--easy walking distance to all the places of interest. Hotel is itself a historical landmark.
Cons: Room was rather small, no free wifi.
Good
6.2
Pros: Location was good. Pretty hotel.
Cons: No wi-fi, walls were very thin and cleaning staff was loud in the hallways- they woke us up both days. Besides the women behind the counter, no other staff smiled... literally. The bellhop, valet, restaurant staff, etc. They all looked miserable. Very strange.
Excellent
9.0
Pros: Lovely hotel, centrally located. Interesting history.
Cons: Small bathroom with little room to turn around or store personal items.
Good
6.2
Pros: Great location because it's across the street from my corp office. Was clean. As a general rule, I usually enjoy this hotel, stay here often.
Cons: 1. They couldn't find my reservation when I checked in. I then said that I booked on Kayak.com. They kept looking so I had to find the reservation online and, turns out, the reservation was made through Booking.com. Only then could they find my reservation. Desk clerk seemed like he was on Prozac. Also, I booked a Standard room and I'm pretty sure I got a Petite room because it was about the size of my walk-in closet at home.
Excellent
10.0
Pros: Location.
Okay
4.2
Pros: Nice Location
Cons: Room was tiny, outdated decorations, you spend hundreds on a room and they want to charge you $10 day for internet. Stay somewhere else !
Mediocre
3.7
Pros: The history of the place and the location
Cons: Superior rooms are old, small, no safe, no fridge, no water in the room, terrible isolation....and the place is worn out... not worth 3 stars at European standard! A rip off!
Excellent
10.0
Pros: I liked the location of the hotel in which we were able to walk everywhere.
Cons: I didn't like the corner room a long way from the elevator.
Good
6.0
Pros: Rooms small. Views terrible. Bathroom really small. If you can, select another hotel.
Cons: Small. Needs renovations
Excellent
10.0
Pros: Although small, the room was comfortable and the shower quite lovely. Plenty of hot water in the morning. A blizzard was expected so I decided to check out a day early, and this was hassle free. I did not ask for the name of the person who helped me with the checkout, but she was very polite and extremely helpful. The door man and valet folks were quick to bring my car and wish me a safe journey. Overall a very pleasant stay and I was able to accomplish that which I was in town for.
Cons: I found sleep very difficult due to the noise level throughout the first night of my stay, which was a Tuesday. Many drunk people coming to rooms late very loud in the hallway and then one couple in the room next to mine arguing until approximately 4am.
Excellent
8.0
Excellent
9.4
Excellent
9.4
Excellent
10.0
Discover your ideal retreat at Sheraton Boston Hotel, an upscale hotel with outstanding service and an incredible location in downtown Boston, MA. Nestled in the historic Back Bay neighborhood and directly connected to the Prudential Center and the Hynes Convention Center, we provide a modern backdrop for work and play. Experience iconic Boston attractions like Fenway Park or stroll along Newbury Street, home to exceptional shopping and dining. Jump start your day in Boston with a quick bite at MARKET, or gather with friends over cocktails at SideBar & Grille, our hotel's lobby bar and restaurant. Wellness enthusiasts love our 5,000-square-foot spa and 24-hour fitness center, which includes a heated indoor pool with a retractable roof, perfect for enjoying the summer sunshine. Our hotel rooms and suites feature inviting details like Sheraton Sleep Experience Beds and sweeping views of Back Bay and the Charles River. Choose Sheraton Boston Hotel for a better stay in downtown Boston.
Overall 8.2 Excellent
Based on 1,554 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Okay
4.8
Excellent
8.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Pros: It was conveniently located next to public transit and hotels. Rooms were very nice and spacious.
Excellent
9.7
Excellent
8.8
Excellent
8.0
Excellent
8.0
Excellent
10.0
Excellent
10.0
Pros: It was a wonderful experience. Very quiet and extremely friendly desk attendants as well as valet service.
Cons: Valet parking needs to clarify outdoor signs.. I originally thought it was $50 per night, not just one payment.
Excellent
10.0
Cons: There was a Harvard mock United Nations convention there at the same time and so many kids caused the elevators to stop at every one of the 20 plus floors
Excellent
9.1
Excellent
8.0
Excellent
10.0
Excellent
9.7
Excellent
9.4
Pros: Attached to convention center. Nice facilities.
Cons: Slow elevators. Pool claimed to be heated but was definitely cold!
Excellent
8.0
Pros: upgraded room for free
Cons: smelled like BO
Excellent
8.0
Pros: Excellent location. Best price during a very busy time in Boston, the hotel was sold out. Great workout room, pool. Attached to the Prudential center, close of train and subway.
Cons: Small bathrooms. Freezing with inability to control the temperature. We had two rooms and both were very cold. The hallways were colder
Excellent
9.6
Pros: I had a coupon for $5.00 off if I belonged to a star program, and I did not since I was there for a graduation. The staff allowed me to get a bagel and cream cheese for my son for the coupon, and I was very impressed with there adaptability and kindness. I did not meet one unkind or ungracious staff in the hotel. I liked the fact connected to a mall without having to go out side since it was very rainy the first day of stay. Beautiful shops and further dining choices. Thank you for a wonderful stay!
Cons: I can't think of anything.
Excellent
9.7
Pros: Loved the location and the view from my room. Overlooking the river and right next to fun shopping and wonderful cafes.
Good
6.0
Good
6.0
Excellent
10.0
Pros: Great greeting at the Spg counter.
Excellent
8.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
9.4
Excellent
10.0
Excellent
10.0
Good
7.4
Excellent
10.0
Excellent
10.0
Pros: Wonderful place
Good
6.2
Excellent
9.4
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
9.4
Excellent
10.0
Pros: Tarek was outstanding at the front desk. It was mayhem and he was efficient and delightful. In addition, Freddie, who ran breakfast like a clock, was a character. Combined with the location, you can't beat this Sheraton.
Excellent
10.0
Pros: Size of the room, amenities provided, location was spectacular
Cons: Some parts of the hotel smelled like cigarettes
Excellent
9.7
Pros: Very spacious rooms, great location next to restaurants (a lot of them), shopping, transportation, you name it.
Cons: Kind of too big. Lobby was filled with tourists and flight attendants, just really massive hotel. I prefer boutique hotels.
Excellent
8.0
Pros: Great hotel
Cons: Fire alarm went off 2 times at 5:00 am and my wife and I had to walk down 23 flights of stairs . One of the scariest times on our lives.
Excellent
8.0
Pros: Room size
Cons: Interiors and furniture
Excellent
10.0
Pros: So there I was enjoying a good week getaway with my wife; enjoying Thai-Food, Italian Food, Boba tea, whiskey, wine, craft beers and afternoon rooftop dinners with friends. It's amazing how quickly the human body could be fine then go straight into needing an exorcism. So like I was saying, I was having fun with friends when all of a sudden it hit me in the middle of playing a board game. I suddenly ended my turn and ran to the bathroom where I stayed reenacting Moses parting the dark sea. Once the flood had ended, thinking I was safe I Uber back to the hotel. Due to past incidents, I knew I had food poisoning and that a frontal demonic explosion was near so I held several plastic bags just incase. Upon arriving, I made it all the way to the elevator aka "The Devils' rocket", where I was blasted to an undisclosed high floor experiencing ear popping unsteady equilibrium. So immediately as I exited, I'm sorry but I could not hold it. Lord knows I tried with all my might to hold back that horrific devil in my mouth with one hand enough to cause devil juice squirting back at my face along the sides. No matter how hard I tried it kept coming, so I tried my best to at least make it to a small corner. But before I got there, I felt like a human water sprinkler shooting devil juice from left to right along the floor looking for my room. Well luckily after having an awesome wonderful wife that cared for me, the maid staff quickly responded and cleaned up my satanic crime scene which i caused as if it never happen. I literally felt like I was in an Outer Limits episode left wondering, " WTF, I could have sworn I vomited here last night". But before we get there, I spent the whole night on the royal throne parting floods and ejecting devil juice at the same time. It was NASTY! not only was I filling the bowl but I was also shooting devil juice into the tub. I literally had to sit like I was at bar having a drink. AND!!! once again the maid staff came to my rescue..I mean it was like 10am in the morning after my wife had left that our maid came into the room where i was balled into the covers like a baby kangaroo in a pouch. So as soon as I heard her, I immediately jumped up to at least try to warn her of the crime scene I had left that night before crawling into bed. THIS maid had the nerve to say, "Sir it's ok, it's alright, you don't look to well, you should get back into bed, no worries I have gloves". SO then I replied with, "OK then!" So when I titled this, "Angelic Maids Sent From Heaven", I meant it! After my incident of Hell, I did not even get a hint that maids were whispering behind services halls what had occurred. Nights after followed with sweet greetings with delivered chicken noodle soups.
Excellent
8.0
Pros: Location
Cons: Lack of complementary /discounts parking Parking cost
Good
7.7
Cons: All in all it was an okay stay but there was an insect in the ice,no refrigerator in the room, and we had a very loud neighbor at 2 in the morning.
Excellent
9.7
Pros: Location
Located in Back Bay, this historic hotel is within a 10-minute walk of Newbury Street, Boston Public Garden and Boston Common. Copley Place and Hynes Convention Center are also within 1 mi (2 km). Arlington Station is only a 2-minute walk and Boylston Station is 8 minutes.
Overall 7.2 Good
Based on 1,169 reviews
All
- All
- Families with older children
- Families with young children
- Mature couples
- Young couples
- Groups
- Solo travellers
Excellent
8.5
Good
7.4
Excellent
8.0
Excellent
8.2
Excellent
9.7
Okay
4.0
Excellent
10.0
Excellent
8.5
Okay
5.4
Cons: Trash in the room on the floor on arrival...
Excellent
9.7
Excellent
10.0
Excellent
8.0
Good
7.7
Excellent
10.0
Okay
5.3
Pros: The location of this hotel is wonderful, as is the antiquity. The rooms are small, but I expect that in cities and I usually gravitate to boutique hotels so I am fine with the size. The valet parking staff was actually the most outstanding of all the staff we encompassed. Outstanding actually. The bed was much more comfortable than I thought it would be.
Cons: It's dirty. I went to plug in a cord and there was a good 1/4 inch of dust along all the base boards. Yuck! The bathroom also was just not clean. Wall paper was peeling up from the wall in a couple of places - seriously have maintenance go around with some glue. There was scaffolding left outside our window on the 5th floor - unsafe and most unattractive not to mention the worker standing on it at 8:00am. The front desk never mentioned it when we checked in, if they had I probably would have asked for a different room. It was also the first time I had to pay for internet in a hotel in Boston. If this room had been half the price I paid I would have the same view point, but wouldn't be so annoyed. I seem to get more annoyed when I think about it.
Good
7.7
Pros: Everything overall was good. Room was just very small for the price. We paid a lot of money to travel from Miami, you would think they’d tried to comfort you traveling so far. Overall, good experience.
Cons: Try there best to try and accommodate visitors traveling from other states. Rooms are very small for the prices.
Excellent
9.7
Pros: Very nice hotel great location
Cons: Room size was surprisingly small
Excellent
9.7
Pros: Employees were super nice. Room is comfortable Worth money
Excellent
8.0
Pros: Cheap for location, clean rooms, nice rooms,
Cons: Construction causing issues with elevators, fire alarm, etc. No included breakfast
Excellent
9.1
Pros: The Hotel was close to everything we wanted to see. We walked or took the "T".
Okay
5.3
Pros: Location
Cons: Bathroom was very small. Room would have been ok for one on business but felt very cramped for two. The bargain rate should have been lower.
Excellent
10.0
Okay
4.5
Cons: The room I stayed was old and no good condition. In addition, it smelled bad. It might be under construction now.
Excellent
10.0
Pros: Great service and surrounding area, I had a late check after a full day of travel and attending a conference. Ended up with a room upgrade to a large room.
Excellent
8.2
Excellent
8.0
Excellent
8.3
Excellent
8.3
Excellent
8.8
Cons: The room was a bit smaller than expected
Okay
4.8
Pros: Updated rooms and clean.
Cons: We waited until 10:30 pm to get our room. They comped our breakfast but still no ideal.
Good
7.4
Excellent
8.0
Excellent
8.2
Pros: Amenities, seating, microwave and fridge requestable
Cons: Lack of free wifi. Food and restaurant too expensive.
Good
6.0
Pros: Bed was comfortable. Soap smelled great.
Cons: My room was changed to a different room when I arrived that I didn't ask for. I already payed online. It was made seem like my room was changed to something better when indeed it was worse. Bigger bed. But we lost the use of the bath tub and space. We had a very small stand up shower. I had a romantic night planned for me and my significant other and we couldn't do what we wanted. Was also charged 140 dollars with out any explanation or anything. Highly disappointed.
Okay
5.6
Pros: location
Cons: fire alarm going off at 2 am two days I was there
Good
7.1
Pros: Very good location, right next to the Arlington t-stop so was easy to get everywhere off the T. Also was walking distance from the library and newbury street, which were nice to visit. The staff was very friendly, though, and were accommodating with being under 21 (parent just had to sign and send in a form so we could stay there)
Cons: Room was very small and they were mid-renovation. We had a double bed, which was comfy, but barely had room to walk around it. Also no mini-fridge so we could not bring home leftovers for later, not that big of a deal but would have been a nice addition. Bathroom seemed decently sized but shower was quite small (thankfully we are both small or we would have been banging our elbows against the walls). Also, water ended up getting all over the bathroom floor because it had no where to go in the shower.
Okay
4.2
Pros: The bed was comfortable.
Cons: The water came out brown. There was no bottled water in the room. The room was old and tired.
Excellent
8.5
Pros: Location, next to many "sights" within walking distance and the entrance to the metro line just across the street that can take you almost anywhere. Also a host of dining options in the neighborhood. Rooms were updated but on the smaller side for the price paid. All the staff was courteous and helpful, including everyone.
Cons: The size of the room, felt cramped. Didn't include free wifi, but the paid version was pretty reliable. Don't know if it was the case in the neighborhood or just the hotel, but the water had an odd taste to it.
Okay
4.8
Pros: The hotel itself was fine. The rooms are very small.
Excellent
8.5
Pros: Friendly staff, fantastic location, clean rooms and very comfortable, reliable luggage storage... would stay again
Cons: Undergoing construction, restaurant and fitness facilities closed... plenty of access to similar amenities a few steps from hotel
Excellent
9.7
Pros: Beautiful facility. Comfortable. Great food
Cons: Room was a little small but worked just fine.
Good
7.1
Pros: The staff was very nice, even the cleaning people always said hi to us. The room was cheap and you can't beat the location.
Cons: Construction started early in the morning and was loud on the fifth floor. The wallpaper was peeling up in the bathroom and there was mold underneath. They made up the beds with the sheets that were visibly dirty (not just had been slept on, but had food spilled on them.) The rooms are small. There's no desk or place to work. There was no fridge in the room.
Mediocre
3.7
Pros: Location in Back Bay only redeeming feature. $110 million redo yet very small, noisy rooms.
Cons: Family was in town for a wedding. A huge Convention was also at the hotel. Noise, noise , noise! Convention goers on our floor had noisy drunken party. Front desk could not deal with them. Offered us new room locations for following night. Our "new" room had no hot water until maintenance was called. Extremely small queen room. Hallways so wide and high, every voice heard in the room. Plumbing noisy and easy to hear voices in next room. Would never stay here again. Too many other quality hotels in the area. Missed the mark with the redo.
Okay
5.3
Pros: Good location, comfortable room.
Cons: No hot water in shower, trash under the bed. Extended wait time for check in
Excellent
9.7
Cons: Tooth paste and a tooth brush
Okay
5.4
Pros: Location
Cons: Facility was being renovated . Lobby and other amenities not available. Lots of noise, dirt and disruption. Ben there before but very disdatisfied this trip
Good
6.0
Pros: Location.
Cons: $50 charge for Valet I didn't use. Since, I have been told by a friend that the same thing happened to them. Still waiting on the refund to be processed 3 days later.
Good
7.4
Cons: Very slow elevators otherwise great hotel
Excellent
9.7
Pros: The aforementioned header might be a slight exaggeration, as I've yet to stay at all of Boston's hotels, but nevertheless, I came away duly impressed. I suffered a significant injury halfway through my stay in Boston, and the hotel staff was extremely understanding. From a fold-up bed, to wheelchair accommodation, to flagging a cab on my behalf, the folks at the Plaza exemplified the reasons why I've quickly grown fond of Boston. As an Angeleno, I say: Cheers, Boston - the next Sam Adams lager is on me. - MK
Cons: Purely nitpicking, but I felt there could have been a bit more air circulation in the room I stayed at.
Okay
4.2
Pros: Pictures online were nothing like the actual rooms. They're renovating the entire place for March 2015 so it looks like it will be nice then, but the rooms weren't nice at all now. Walls are very thin do you could hear conversations in other rooms (not to mention the bathroom). Fire alarm went off at 6:30 am too and had I not been up there is no way we would've heard it.
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