Boston hotels near Back Bay Station
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A stay at The Lenox Hotel Boston places you in the heart of Boston, steps from Newbury Street and Boston Public Library. Featured amenities include a 24-hour business center, limo/town car service, and express check-in. Planning an event in Boston? This hotel features 3000 square feet (279 square meters) of event facilities.
Overall 9.2 Excellent
Based on 620 reviews
All reviews
- All reviews
Excellent
10.0
Pros: Small classy hotel .. Comfy beds .. My favorite hotel to stay in Boston ..
Excellent
9.7
Pros: Location was excellent. Hotel was beautiful, comfortable and very clean.
Excellent
10.0
Pros: As soon as you walk in, its smells amazing! Perfect first impression. We purchased "The Lenox" lobby fragrance upon leaving. Staff was friendly, upgraded our room for free, 3 restaurants/bar in one hotel, great unique skincare products! Our room as spacious and the key card access when in the elevator was a nice security feature. This hotel is ran like all hotels SHOULD run. The location prime. The hotel is class, elegance, hospitality, and culture. Very lovely, will definitely stay here again.
Excellent
8.0
Pros: Smell in the lobby.
Excellent
10.0
Pros: Staff was great...got beautiful room upgrade and location is can't beat.
Excellent
10.0
Pros: Everything we asked for was brought to us instantly. They accommodated all of our needs. It was a lovely hotel to stay in since we couldn't go out as much due to the weather
Excellent
10.0
Pros: Everything, friendly staff, clean rooms, close to where I needed to get to, very accommodating+
Excellent
10.0
Pros: The bed linens were extremely luxurious! Fantastic location. Attentive hardworking staff - especially concierge and bell.
Good
7.0
Pros: both got up with bad backs. room dated and dark.
Excellent
10.0
Pros: The Lenox was in the perfect location for walking to restaurants & shops. We were here for our anniversary & staff left champagne with chocolates in our room! The room had many conveniences. The bed was comfortable and turn down service was the standard.
Excellent
10.0
Pros: the doorman! So helpful and friendly, professional attitude. Also loved the restaurant! Every staff member was wonderful
Poor
1.0
Pros: The staff were very helpful and friendly.
Good
6.0
Pros: I liked the location and the fact that I was granted a late check-out on the day of departure
Good
7.3
Pros: the parking attendants were very courteous . reception staff were very courteous too.
Good
7.7
Pros: The Lennox has a very beautiful entrance, very good service, located near shopping ( Prudential) and restaurants.
Good
7.3
Pros: Great staff, too much perfume at the lobby, the bed is too soft, great locations and great sleep because you can't hear the traffic outside, good restaurant.
Excellent
8.0
Pros: The staff was friendly, knowledgeable and accommodating. The room was on the small side, but beautifully appointed and very comfortable. Quiet.
Good
7.2
Pros: Location
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Okay
5.6
Pros: $self.pros
Good
6.8
Pros: Location
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Excellent
8.0
Pros: I loved everything about the hotel from the location to the friendliness of the staff to the quality of the food and service. On check in it was discovered I had booked the wrong room type. The reservations staff wasted no time in upgrading the booking without any fuss. I would not hesitate to recommend The Lenox to anyone.
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Okay
4.4
Pros: Location
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Cons: $self.cons
Details
Reviews
Overall 9.2 Excellent
Based on 620 reviews
Cleanliness
9.4
Comfort
9.3
Location
9.8
Services
9.0
Staff
9.5
Value for money
8.5
10.0 Excellent
Pros: Small classy hotel .. Comfy beds .. My favorite hotel to stay in Boston ..
Cons:
9.7 Excellent
Pros: Location was excellent. Hotel was beautiful, comfortable and very clean.
Cons: Service in dining room was poor. The manager told me I was reading the menu incorrectly, then once I pointed it out to her, she acknowledged I was correct. Later came back to tell me that I should remember for future reference that what was printed on the menu was actually wrong and what she told me was right!
10.0 Excellent
Pros: As soon as you walk in, its smells amazing! Perfect first impression. We purchased "The Lenox" lobby fragrance upon leaving. Staff was friendly, upgraded our room for free, 3 restaurants/bar in one hotel, great unique skincare products! Our room as spacious and the key card access when in the elevator was a nice security feature. This hotel is ran like all hotels SHOULD run. The location prime. The hotel is class, elegance, hospitality, and culture. Very lovely, will definitely stay here again.
Cons:
8.0 Excellent
Pros: Smell in the lobby.
Cons: Overnight parking was extortionate.
10.0 Excellent
Pros: Staff was great...got beautiful room upgrade and location is can't beat.
Cons:
10.0 Excellent
Pros: Everything we asked for was brought to us instantly. They accommodated all of our needs. It was a lovely hotel to stay in since we couldn't go out as much due to the weather
Cons:
10.0 Excellent
Pros: Everything, friendly staff, clean rooms, close to where I needed to get to, very accommodating+
Cons: I didn't like how the restuarants were closed but because of covid I understood
10.0 Excellent
Pros: The bed linens were extremely luxurious! Fantastic location. Attentive hardworking staff - especially concierge and bell.
Cons: Even though the windows were double paned, I was able to hear drunken passersby on the street at 2am. Bathtubs are a bit outdated.
7.0 Good
Pros: both got up with bad backs. room dated and dark.
Cons:
10.0 Excellent
Pros: The Lenox was in the perfect location for walking to restaurants & shops. We were here for our anniversary & staff left champagne with chocolates in our room! The room had many conveniences. The bed was comfortable and turn down service was the standard.
Cons:
10.0 Excellent
Pros: the doorman! So helpful and friendly, professional attitude. Also loved the restaurant! Every staff member was wonderful
Cons: Nothing
1.0 Poor
Pros: The staff were very helpful and friendly.
Cons: Room 419 heater did not work. It was freezing and engineering told us the the temperature was 75 degrees when it felt like 35 degrees. Heater was fixed after two hours; however, the heater was so loud, like an airplane engine.
6.0 Good
Pros: I liked the location and the fact that I was granted a late check-out on the day of departure
Cons: The constant attention of all the staff located in the lobby. would have liked to walk through there once without having to tell them all how I was doing.
7.3 Good
Pros: the parking attendants were very courteous . reception staff were very courteous too.
Cons:
7.7 Good
Pros: The Lennox has a very beautiful entrance, very good service, located near shopping ( Prudential) and restaurants.
Cons:
7.3 Good
Pros: Great staff, too much perfume at the lobby, the bed is too soft, great locations and great sleep because you can't hear the traffic outside, good restaurant.
Cons:
8.0 Excellent
Pros: The staff was friendly, knowledgeable and accommodating. The room was on the small side, but beautifully appointed and very comfortable. Quiet.
Cons:
7.2 Good
Pros: Location
5.6 Okay
Cons: restaurant was closed for dinner & breakfast
6.8 Good
Pros: Location
8.0 Excellent
Pros: I loved everything about the hotel from the location to the friendliness of the staff to the quality of the food and service. On check in it was discovered I had booked the wrong room type. The reservations staff wasted no time in upgrading the booking without any fuss. I would not hesitate to recommend The Lenox to anyone.
4.4 Okay
Pros: Location
A stay at The Lenox Hotel Boston places you in the heart of Boston, steps from Newbury Street and Boston Public Library. Featured amenities include a 24-hour business center, limo/town car service, and express check-in. Planning an event in Boston? This hotel features 3000 square feet (279 square meters) of event facilities.
Bicycle hire
Pets allowed on request. Charges may apply.
Fitness centre
Restaurant
Bar/Lounge
Child-friendly
Room service
Parking
Laundry service
Business centre
No smoking
Express check out
Free Wi-Fi
Air-conditioned
Storage available
Housed in the stately limestone building that was once home to the Boston Police Headquarters, Loews Boston Hotel is a premier choice among hotels near Copley Square, offering an unforgettable blend of historic charm, sophistication and authentic New England hospitality.
Overall 8.9 Excellent
Based on 1,040 reviews
All reviews
- All reviews
Excellent
10.0
Pros: The doormen were all so kind and helpful!
Excellent
10.0
Pros: Nice Staff
Excellent
8.0
Pros: Location was great, in walking distance to lots of restaurants, parks, and stores. On the quieter side of Back Bay closer to offices. Restaurant downstairs was convenient.
Excellent
9.0
Pros: Comfy bed, great location, and the availability of a late check out
Excellent
10.0
Pros: Great location, great dining option and fun history being the former BPD headquarters.
Excellent
9.0
Pros: Upscale ambience, friendly service, coffee service, WiFi
Excellent
8.0
Pros: Hotel was nice, upscale but def a long way to go for 5.
Excellent
10.0
Pros: Everything about this place is wonderful. The location is next to all the hotspots, the staff is extremely friendly, and the amenities are outstanding, I love the heated towel bars. A fancy stay for a good value! Thanks Loews.
Excellent
9.0
Pros: Staff was very pleasant and helpful, location was perfect and the room was good size.
Excellent
10.0
Pros: Great central location, clean rooms and hotel, excellent and vibrant lobby, very nice staff
Excellent
9.0
Pros: I loved the location & the understated elegance. The staff was extremely attentive and accommodating.
Excellent
8.8
Pros: Great location! Good breakfast
Good
7.7
Pros: good hotel, good location, great!
Good
6.0
Pros: Very comfortable bed and perfectly situated
Good
6.3
Pros: The room was a good size and the facilities very good with very good service to support
Excellent
8.0
Pros: Excellent and enjoyable stay at the hotel. The hotel staff were very professional and helpful. The facilities were ideal. Cuffs bar is great fun. Good location not noisy, shops and sights not far to walk.
Excellent
8.0
Pros: the entire experience was fantastic. The Concierge, Heather, was outstanding.
Good
6.5
Pros: Loved the bathroom. the toiletries (Aveda is great!), the warm towel racks, and the robes. The bed was very comfy and the room was nice and quiet.
Okay
5.6
Pros: location and public rooms were good
Good
7.6
Pros: The hotel was in a great location, with a fantastic bar/restaurant and the bed was incredible!
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Excellent
8.0
Pros: Very nice overall. The staff was extremely polite and helpful, without being overbearing. Nice breakfast and at a great price.
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Cons: $self.cons
Excellent
8.0
Pros: Queen size bed.
Details
Reviews
Overall 8.9 Excellent
Based on 1,040 reviews
Cleanliness
9.2
Comfort
9.2
Location
9.4
Services
8.7
Staff
9.1
Value for money
8.0
10.0 Excellent
Pros: The doormen were all so kind and helpful!
Cons:
10.0 Excellent
Pros: Nice Staff
Cons: Price for overnight parking is expensive
8.0 Excellent
Pros: Location was great, in walking distance to lots of restaurants, parks, and stores. On the quieter side of Back Bay closer to offices. Restaurant downstairs was convenient.
Cons: Pillows were flat, $23 daily urban amenities fee is a rip off, what does this cover? Also it should be included in the cost when you book not added later.
9.0 Excellent
Pros: Comfy bed, great location, and the availability of a late check out
Cons: Nope
10.0 Excellent
Pros: Great location, great dining option and fun history being the former BPD headquarters.
Cons:
9.0 Excellent
Pros: Upscale ambience, friendly service, coffee service, WiFi
Cons:
8.0 Excellent
Pros: Hotel was nice, upscale but def a long way to go for 5.
Cons: Bathroom shower needed some TLC cleaning.
10.0 Excellent
Pros: Everything about this place is wonderful. The location is next to all the hotspots, the staff is extremely friendly, and the amenities are outstanding, I love the heated towel bars. A fancy stay for a good value! Thanks Loews.
Cons: We are from MN and couldn't get our room cool enough. Temp outside about 40 degrees F. Temp set in the room for 66 but wouldn't get below 72. Not a big deal. I understand it's an old building and everything else was spectacular.
9.0 Excellent
Pros: Staff was very pleasant and helpful, location was perfect and the room was good size.
Cons: Small window in the room left it with scant direct light
10.0 Excellent
Pros: Great central location, clean rooms and hotel, excellent and vibrant lobby, very nice staff
Cons:
9.0 Excellent
Pros: I loved the location & the understated elegance. The staff was extremely attentive and accommodating.
Cons: There is an urban amenities charge that is paid at the hotel. You get nothing for this charge. I normally avoid hotels that charge this feel, but somehow missed it at booking. Also promised dinner coupon & Uber credit but never received them.
8.8 Excellent
Pros: Great location! Good breakfast
Cons:
7.7 Good
Pros: good hotel, good location, great!
Cons:
6.0 Good
Pros: Very comfortable bed and perfectly situated
Cons: Unrequested early morning wake up call on check out date
6.3 Good
Pros: The room was a good size and the facilities very good with very good service to support
Cons:
8.0 Excellent
Pros: Excellent and enjoyable stay at the hotel. The hotel staff were very professional and helpful. The facilities were ideal. Cuffs bar is great fun. Good location not noisy, shops and sights not far to walk.
Cons: N/A
8.0 Excellent
Pros: the entire experience was fantastic. The Concierge, Heather, was outstanding.
Cons:
6.5 Good
Pros: Loved the bathroom. the toiletries (Aveda is great!), the warm towel racks, and the robes. The bed was very comfy and the room was nice and quiet.
Cons: Our room was TINY! Not much larger than our king size bed. That was disappointing. I also wish there was a coffee maker in the room.
5.6 Okay
Pros: location and public rooms were good
Cons: no coffee or tea available in the room
7.6 Good
Pros: The hotel was in a great location, with a fantastic bar/restaurant and the bed was incredible!
8.0 Excellent
Pros: Very nice overall. The staff was extremely polite and helpful, without being overbearing. Nice breakfast and at a great price.
8.0 Excellent
Pros: Queen size bed.
Cons: Location good.
Housed in the stately limestone building that was once home to the Boston Police Headquarters, Loews Boston Hotel is a premier choice among hotels near Copley Square, offering an unforgettable blend of historic charm, sophistication and authentic New England hospitality.
Pets allowed on request. Charges may apply.
Fitness centre
Restaurant
Bar/Lounge
Child-friendly
Room service
Parking
Laundry service
Business centre
No smoking
Express check out
Free Wi-Fi
Air-conditioned
Storage available
Nestled in one of downtown Boston's most celebrated neighborhoods, The Westin Copley Place, Boston welcomes guests with modern accommodations and signature touches. Our AAA Four-Diamond hotel is located in the Back Bay area, near Copley Square - steps away from fine dining destinations and upscale clothing stores in the popular Copley Place shopping mall. Boston Symphony Hall, Fenway Park and other top attractions are within easy reach. Take time to discover our exceptional hotel amenities, including the 24-hour WestinWORKOUT® Fitness Studio, an on-site day spa, several delicious restaurants and a welcoming lobby bar. In the evening, retreat to beautifully appointed guest rooms and suites, featuring stylish decor, the plush Westin Heavenly® Bed and spacious bathrooms. Our hotel is also a leading wedding and conference destination in Boston, with an impressive 57,493 square feet of contemporary event space. We look forward to providing you with an unforgettable stay at The Westin Copley Place, Boston.
Overall 8.8 Excellent
Based on 841 reviews
All reviews
- All reviews
Excellent
9.0
Pros: We’ve stayed at the Westin Copley before and always had a positive experience. Quiet, comfortable, clean and convenient. Valet parking was affordable and couldn’t be easier.
Excellent
10.0
Pros: Great location for parents who have college students.
Excellent
10.0
Pros: The city view from the room was spectacular!! The area was fabulous. The room was a great great value!! Loved it here.
Excellent
10.0
Pros: Great staff
Excellent
10.0
Pros: Great room and view. Plenty of room and nicely set up.
Excellent
10.0
Pros: Great location!
Excellent
10.0
Pros: Check-in was quick and easy, beds are comfortable and the location was great.
Excellent
8.0
Pros: our view was amazing
Excellent
8.8
Pros: Great location, easy to get in and out, people mind their own business, the check-in employees are friendly, great indoor accessibility to tons of places in Copley/Boylston which is nice during the winter months
Excellent
9.0
Pros: Location
Excellent
8.0
Pros: Amazing room with amazing view.
Excellent
10.0
Pros: Location and room! Plenty of restaurants and bars/night club close by.
Excellent
8.0
Pros: The location of the hotel together with the great staff.
Good
7.7
Pros: The comfort of the room especially the bed. The magnificent view. The freindliness and professionalism of the staff.
Good
7.7
Pros: The bed was heavenly. The mattress, comforter and pillow were fantatstic! We were on the 34th floor - very quiet. The conceriege was very helpful, checkout was quick.Do you have a website to buy the bed products as other hotels do?
Okay
5.0
Pros: the location was great, every thing needed is few steps away
Good
6.0
Pros: I loved the location - we right in the heart of Boston and I was able to walk to most places I wanted to visit.
Good
6.0
Pros: Staff was excellent and very helpful is seeing Boston. Great location. Lots of stores near buy including coffee shop and grocery store.
Excellent
8.0
Pros: The service was great, and the restaurant was worthwhile.
Okay
4.8
Pros: iliked the fact that it was located in downtown boston and close to the shopping district
Good
7.6
Pros: I can't think of one aspect of our stay that wasn't excellent.
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Excellent
8.0
Pros: The facilities in the hotel were exactly as described. The standard of cleanliness was excellent and the courtesey of the staff was notable. We will be very happy to return to this hotel.
Details
Reviews
Overall 8.8 Excellent
Based on 841 reviews
Cleanliness
9.0
Comfort
9.0
Location
9.5
Services
8.7
Staff
8.7
Value for money
7.9
9.0 Excellent
Pros: We’ve stayed at the Westin Copley before and always had a positive experience. Quiet, comfortable, clean and convenient. Valet parking was affordable and couldn’t be easier.
Cons:
10.0 Excellent
Pros: Great location for parents who have college students.
Cons:
10.0 Excellent
Pros: The city view from the room was spectacular!! The area was fabulous. The room was a great great value!! Loved it here.
Cons: Very expensive parking and room service charges.
10.0 Excellent
Pros: Great staff
Cons: No
10.0 Excellent
Pros: Great room and view. Plenty of room and nicely set up.
Cons:
10.0 Excellent
Pros: Great location!
Cons: Huntington Restaurant needs more variety. Turkey Burgers, veggie soups vs only cream based soup or chowder
10.0 Excellent
Pros: Check-in was quick and easy, beds are comfortable and the location was great.
Cons: I forgot the sun would be so bright in the morning (we didn't pull the shades)
8.0 Excellent
Pros: our view was amazing
Cons: Underneath the pull out couch was not cleaned....food from previous guests was there
8.8 Excellent
Pros: Great location, easy to get in and out, people mind their own business, the check-in employees are friendly, great indoor accessibility to tons of places in Copley/Boylston which is nice during the winter months
Cons: Can be a little crowded, other customers can be entitled and lack self-awareness
9.0 Excellent
Pros: Location
Cons: Shower stall without a tub for taking a bath.
8.0 Excellent
Pros: Amazing room with amazing view.
Cons: I wasn’t informed by the valet that parking on site would be a fortune. Staying for three nights made this hotel visit far too expensive. Stayed in a gorgeous hotel IN the center of Baltimore and didn’t pay for parking. One particular valet was a rock star but I can’t remember his name. The cashier of the valet knew I was at the window. I was in a rush and she was working on something on the computer. I was trained at the Five Diamond Hilton at Short Hills that the computer can wait.
10.0 Excellent
Pros: Location and room! Plenty of restaurants and bars/night club close by.
Cons:
8.0 Excellent
Pros: The location of the hotel together with the great staff.
Cons:
7.7 Good
Pros: The comfort of the room especially the bed. The magnificent view. The freindliness and professionalism of the staff.
Cons: Nothing
7.7 Good
Pros: The bed was heavenly. The mattress, comforter and pillow were fantatstic! We were on the 34th floor - very quiet. The conceriege was very helpful, checkout was quick.Do you have a website to buy the bed products as other hotels do?
Cons: Too long of a wait for the parking- Price was a bit high.As I visit every yr. we probably wouldn't stay at this hotel again because of the price-nice experience though
5.0 Okay
Pros: the location was great, every thing needed is few steps away
Cons: the price is high given the service provided, it is way high for hotel of this standards
6.0 Good
Pros: I loved the location - we right in the heart of Boston and I was able to walk to most places I wanted to visit.
Cons:
6.0 Good
Pros: Staff was excellent and very helpful is seeing Boston. Great location. Lots of stores near buy including coffee shop and grocery store.
Cons: Fridge/Bar sensors not stable so charges would end up on bill. Had to call to have them removed. Prices were outrageous -- who would pay 5.00 for a 0.60 candy bar. No vending machines.
8.0 Excellent
Pros: The service was great, and the restaurant was worthwhile.
Cons: The valet parking fee.
4.8 Okay
Pros: iliked the fact that it was located in downtown boston and close to the shopping district
Cons: it lacked in estetic beauty, just did not catch my fancy.
7.6 Good
Pros: I can't think of one aspect of our stay that wasn't excellent.
8.0 Excellent
Pros: The facilities in the hotel were exactly as described. The standard of cleanliness was excellent and the courtesey of the staff was notable. We will be very happy to return to this hotel.
Cons: For us, there were no bas points
Nestled in one of downtown Boston's most celebrated neighborhoods, The Westin Copley Place, Boston welcomes guests with modern accommodations and signature touches. Our AAA Four-Diamond hotel is located in the Back Bay area, near Copley Square - steps away from fine dining destinations and upscale clothing stores in the popular Copley Place shopping mall. Boston Symphony Hall, Fenway Park and other top attractions are within easy reach. Take time to discover our exceptional hotel amenities, including the 24-hour WestinWORKOUT® Fitness Studio, an on-site day spa, several delicious restaurants and a welcoming lobby bar. In the evening, retreat to beautifully appointed guest rooms and suites, featuring stylish decor, the plush Westin Heavenly® Bed and spacious bathrooms. Our hotel is also a leading wedding and conference destination in Boston, with an impressive 57,493 square feet of contemporary event space. We look forward to providing you with an unforgettable stay at The Westin Copley Place, Boston.
Pets allowed on request. Charges may apply.
Spa
Fitness centre
Restaurant
Bar/Lounge
Child-friendly
Room service
Parking
Laundry service
Business centre
Airport shuttle
No smoking
Express check out
Wi-Fi
Air-conditioned
Storage available
Fairmont Copley Plaza is a luxury downtown Boston landmark hotel, centrally located in historic Back Bay. It sits steps away from Boston Public Library, Newbury Street, and the Freedom Trail and is only 15 minutes away from Boston Logan International Airport and is a 2 minute walk away from 2 subways. It's the perfect hotel for exploring Boston or to orchestrate your next meeting or event. Fully appointed for today's demanding business pace, the hotel offers impeccable service and first class facilities.
Overall 8.8 Excellent
Based on 452 reviews
All reviews
- All reviews
Excellent
10.0
Pros: It's a pretty hotel with wonderful staff
Okay
4.0
Pros: I've had many fantastic experiences at the Fairmont. The staff is very nice and the amenities and location are good
Excellent
10.0
Pros: Location location location the oak long bar is a win-win. Restful and super dog friendly
Excellent
10.0
Pros: Had an amazing weekend. Everyone was friendly- loved the restaurant/ bar
Excellent
10.0
Pros: Location is great and beautiful lobby!
Good
7.0
Pros: the location was great. very pretty lobby and bar
Excellent
8.0
Pros: The rain shower, the chromecast in every room and the staff
Okay
5.0
Pros: location
Excellent
10.0
Pros: The most beautiful hotel in Boston
Excellent
9.0
Pros: Room was clean. Bed was comfy. Room location was not ideal, but we got a good rate so we had low expectations.
Excellent
8.0
Pros: Very well maintained, staff is great, rooms are always feresh and well maintained
Okay
5.0
Pros: Location
Excellent
8.0
Pros: staff were very friendly and it was in the best location of Boston. Overall it was an excellent choice - value for the money I paid.
Okay
4.4
Pros: location
Mediocre
2.8
Pros: The interior of the hotel. That was about it.
Okay
4.8
Pros: The food, room service staff, the bed, the ambiance.
Details
Reviews
Overall 8.8 Excellent
Based on 452 reviews
Cleanliness
9.0
Comfort
8.9
Location
9.5
Services
8.6
Staff
9.0
Value for money
7.6
10.0 Excellent
Pros: It's a pretty hotel with wonderful staff
Cons:
4.0 Okay
Pros: I've had many fantastic experiences at the Fairmont. The staff is very nice and the amenities and location are good
Cons: This was not one of my better experiences at the hotel. The room we were first checked into was missing privacy curtains. We were told this would be fixed. When we got back to our room at 1 AM it still was not resolved and we had to switch rooms.
10.0 Excellent
Pros: Location location location the oak long bar is a win-win. Restful and super dog friendly
Cons: Would be great to have coffee on the go in the lobby each day of the week. Really appreciate having water included in the room rate each day but the water used has a terrible taste from the eco box it’s in -just a
10.0 Excellent
Pros: Had an amazing weekend. Everyone was friendly- loved the restaurant/ bar
Cons: Everything was lovely
10.0 Excellent
Pros: Location is great and beautiful lobby!
Cons: They had an event that night we were there and music resonated until late. Also, other guests on out floor were loud in evening slamming doors as they seemed drunk.
7.0 Good
Pros: the location was great. very pretty lobby and bar
Cons: the room was small. the hallways upstairs were a little creepy.
8.0 Excellent
Pros: The rain shower, the chromecast in every room and the staff
Cons: The room was a little hot.
5.0 Okay
Pros: location
Cons: The hotel was ok but the information on the advertisement was misleading. We paid for a certain room and when we got there they said that was not available and admitted that the picture in the ad was not accurate. We were finally given the room we wanted
10.0 Excellent
Pros: The most beautiful hotel in Boston
Cons:
9.0 Excellent
Pros: Room was clean. Bed was comfy. Room location was not ideal, but we got a good rate so we had low expectations.
Cons: View out the window. The resort fee caught us off guard, but we were happy to use it at the bar, so it all worked out!
8.0 Excellent
Pros: Very well maintained, staff is great, rooms are always feresh and well maintained
Cons: Not necessarily the hotel but for the price we paid the room was small and tight
5.0 Okay
Pros: Location
Cons: Bar/restaurant Staff undertrained and got everything wrong. Too much focused on Business - has to reserve for breakfast and dinner - could not sit at the bar in the evening and no where quiet to sit and relax - bathroom not restocked of toiletries
8.0 Excellent
Pros: staff were very friendly and it was in the best location of Boston. Overall it was an excellent choice - value for the money I paid.
Cons: At my surprise, opon checking out they charged the normal rate, which was twice more expensive than the Booking.com price. Then I had to show the Booking.com e-mail to bring the price back to the one at which the booking was made. It was a cumbersome process. The hotel staff told me that this kind of problem often took place with the Booking .com.
4.4 Okay
Pros: location
Cons: value for money
2.8 Mediocre
Pros: The interior of the hotel. That was about it.
Cons: The room was not only small but watching tv was only possible sitting on the edge of the bed on the side. Miserable view. Were prepared to pay more for another room. Briefly - no hotel fully bo No value for a lot of money. Breakfast in the Oakroom was one morning being served by a friendly and polite waiter but the next day it was a very arrogant service as if we had to be thankful to be served.
4.8 Okay
Pros: The food, room service staff, the bed, the ambiance.
Cons: The arrogance of hotelstaff, the way they snubb/address eachother when they do not want to do a task themselves, are gossiping when idle and the lack of interest in guests.
Fairmont Copley Plaza is a luxury downtown Boston landmark hotel, centrally located in historic Back Bay. It sits steps away from Boston Public Library, Newbury Street, and the Freedom Trail and is only 15 minutes away from Boston Logan International Airport and is a 2 minute walk away from 2 subways. It's the perfect hotel for exploring Boston or to orchestrate your next meeting or event. Fully appointed for today's demanding business pace, the hotel offers impeccable service and first class facilities.
Bicycle hire
Pets allowed on request. Charges may apply.
Fitness centre
Restaurant
Bar/Lounge
Child-friendly
Room service
Parking
Laundry service
Business centre
No smoking
Express check out
Wi-Fi
Air-conditioned
Storage available
Where to stay in Boston?
Our map will help you find the perfect place to stay close to Back Bay Station by showing you the exact location of each hotel.
Popular in Boston
Accommodations
Airports in Boston
Landmarks in Boston
- Faneuil Hall
- South Station
- Copley Place
- Boston Common
- New England Aquarium
- Prudential Center
- Back Bay Station
- Copley Square
- Tufts Medical Center
- Freedom Trail
- Boston Opera House
- Long Wharf
- Berklee College of Music
- Symphony Hall
- John Hancock Tower
- Boston City Hall
- Emerson College
- Boston Public Garden
- Boston Public Library