Best hotels in Downtown (Boston)
Marriott Vacation Club Pulse at Custom House, Boston welcomes guests with expansive suite accommodations, thoughtful amenities and a perfect location near the water. Located in downtown Boston, our vacation ownership property boasts unmatched views of the harbor, plus is a short distance away from some of the city's most iconic attractions, including Quincy Market, Faneuil Hall, and the Boston Opera House. Ideal for facilitating family vacations, our rental suites include complimentary Wi-Fi, a full kitchenette, separate living and sleeping areas and flat-screen TVs. Reinvigorate with a visit to our fitness center or admire the view from our 26th-floor open-air Observation Deck. Kids and adults alike will love features like an on-site movie theater and game room; dine anytime with local restaurant delivery. However you elect to spend your time in "The Hub," we're confident you'll love calling Marriott Vacation Club Pulse at Custom House, Boston your home away from home.
Overall 9.4 Excellent
Based on 398 reviews
All reviews
- All reviews
- Families
Excellent
10.0
Pros: Staff was friendly and helpful. Room was beautiful and comfortable. Great location.
Excellent
10.0
Pros: The architecture and history of the historic building.
Excellent
10.0
Pros: Location was great. Room was much more than expected. We loved the loft bedroom.
Excellent
10.0
Pros: The location was AWESOME. The room, big, immaculate, beautiful (and smelled good). The building, historical, interesting, and brilliantly quirky. The family game room and fitness center, well-maintained and just what we needed after long days touring. The staff, outstanding — the courtesy and friendliness here was almost shocking. Everyone, from the ladies in the breakfast room to the housekeeping staff to the floor managers to the folks at the front desk, seemed to like what they were doing and that translated into a great guest experience for us.
Excellent
9.5
Pros: The location was fantastic! We were able to walk to most of the historic areas. Access to the interstate was relatively easy, but if you wanted to only stay in Boston, you would never need your car.
Excellent
9.5
Pros: Excellent location - easy walk to attractions. We used Uber a lot to go to further away attractions like the museum of science, Harvard, legoland and airport. Overall excellent experience. Breakfast is not complimentary but there is a food court at finauel hall which is close by and 7-eleven is across the street. With the efficiency kitchen, we were able to eat breakfast in the room.
Excellent
10.0
Pros: LOCATION LOCATION LOCATION
Excellent
10.0
Pros: We really enjoyed our stay at Marriott Custom House during our recent family vacation to Boston. The location is ideal and the villas provided plenty of space for everyone. The observation deck was fun and we went up there several times during our stay. We would definitely return to the Custom House again.
Excellent
10.0
Pros: The roof top view
Excellent
10.0
Pros: Spacious rooms in a perfect location!
Excellent
9.5
Pros: Great staff, location and infrastructure for a city hotel.
Good
7.5
Pros: Second time staying there and I will not stay anywhere else. Very accommodating! Love this place!!
Details
Reviews
Overall 9.4 Excellent
Based on 398 reviews
Cleanliness
10.0
Location
9.6
Room
9.2
Bar
9.1
Vibe
9.0
Service
9.0
Amenities
8.7
Value
8.3
Breakfast
3.3
Location
9.4
Service
9.2
Room
8.8
Amenities
8.8
10.0 Excellent
Pros: Staff was friendly and helpful. Room was beautiful and comfortable. Great location.
Cons:
10.0 Excellent
Pros: The architecture and history of the historic building.
Cons: Nothing.
10.0 Excellent
Pros: Location was great. Room was much more than expected. We loved the loft bedroom.
Cons:
10.0 Excellent
Pros: The location was AWESOME. The room, big, immaculate, beautiful (and smelled good). The building, historical, interesting, and brilliantly quirky. The family game room and fitness center, well-maintained and just what we needed after long days touring. The staff, outstanding — the courtesy and friendliness here was almost shocking. Everyone, from the ladies in the breakfast room to the housekeeping staff to the floor managers to the folks at the front desk, seemed to like what they were doing and that translated into a great guest experience for us.
Cons: We would have loved a better breakfast experience but understand the limitations. The counting room is a neat environment. So, it made the boxed cereal taste better.
9.5 Excellent
Pros: The location was fantastic! We were able to walk to most of the historic areas. Access to the interstate was relatively easy, but if you wanted to only stay in Boston, you would never need your car.
Cons: For as much as the room was, it would have been helpful to not have to "buy" things at breakfast. But there is a small kitchenette, so breakfast items could be purchased and used in the room.
9.5 Excellent
Pros: Excellent location - easy walk to attractions. We used Uber a lot to go to further away attractions like the museum of science, Harvard, legoland and airport. Overall excellent experience. Breakfast is not complimentary but there is a food court at finauel hall which is close by and 7-eleven is across the street. With the efficiency kitchen, we were able to eat breakfast in the room.
Cons: For the price of the room, I think the continental breakfast should be included.
10.0 Excellent
Pros: LOCATION LOCATION LOCATION
Cons: No
10.0 Excellent
Pros: We really enjoyed our stay at Marriott Custom House during our recent family vacation to Boston. The location is ideal and the villas provided plenty of space for everyone. The observation deck was fun and we went up there several times during our stay. We would definitely return to the Custom House again.
Cons:
10.0 Excellent
Pros: The roof top view
Cons: Sofa bed uncomfortable hard
10.0 Excellent
Pros: Spacious rooms in a perfect location!
Cons:
9.5 Excellent
Pros: Great staff, location and infrastructure for a city hotel.
Cons: We stayed in the 2nd floor where you have a few steps of stairs between the elevator and the room. I was with luggages and a stroller. It was complicated.
7.5 Good
Pros: Second time staying there and I will not stay anywhere else. Very accommodating! Love this place!!
Cons: I liked everything. It was perfect!
Marriott Vacation Club Pulse at Custom House, Boston welcomes guests with expansive suite accommodations, thoughtful amenities and a perfect location near the water. Located in downtown Boston, our vacation ownership property boasts unmatched views of the harbor, plus is a short distance away from some of the city's most iconic attractions, including Quincy Market, Faneuil Hall, and the Boston Opera House. Ideal for facilitating family vacations, our rental suites include complimentary Wi-Fi, a full kitchenette, separate living and sleeping areas and flat-screen TVs. Reinvigorate with a visit to our fitness center or admire the view from our 26th-floor open-air Observation Deck. Kids and adults alike will love features like an on-site movie theater and game room; dine anytime with local restaurant delivery. However you elect to spend your time in "The Hub," we're confident you'll love calling Marriott Vacation Club Pulse at Custom House, Boston your home away from home.
Nestled in the very heart of Downtown Crossing, The Godfrey Hotel Boston is mere steps to theater, shopping, nightlife, dining, public transportation, the Boston Common, financial district office towers, the Freedom Trail and Chinatown.
Overall 9.0 Excellent
Based on 2,793 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
8.8
Pros: Location was why I selected the Godfrey. Easy access to historic State House where the Declaration of Independence was read on the 4th of July. The street has a wonderful vibe. The lobby is great for family gatherings. The door men are wonderful greeters.
Good
6.3
Pros: Location is great
Okay
4.0
Pros: Nice staff let us check in early. Had no problem with us hanging out in the lobby when our flight was delayed.
Excellent
9.5
Pros: Excellent location, friendly staff, very good food for dinner & breakfast right next door.
Excellent
8.0
Pros: It was easy to walk to most parts of the city. The shower and beds were great.
Excellent
9.5
Pros: Location is fabulous. Very short walk to Boston Common. Comfortable bed. A low light turns on when you walk into the bathroom which is very useful at night.
Excellent
9.0
Pros: The location
Excellent
10.0
Pros: Very comfortable room and bed / bedding. Nice pillows. Robes. Daily water bottles. Updated bathroom (fixtures, decor, lighting, rain showerhead). Excellent service - requested large ice bucket, extra coffee (keurig in room) with creamers. Felt pampered. Great location. Will definitely stay here again.
Excellent
10.0
Pros: Great location! Wonderful rooms and staff!
Excellent
9.3
Pros: Beautiful hotel in an excellent location. The room size was a little bit small as usual but the quality of bed, bath, interior was outstanding. The comfort, coziness and wellness of the bed with its cushions and linens was one of the best experienced so far. The coffeeshop serves excellent breakfast and there is an outstanding restaurant aside. Staff is super friendly and helpful!
Excellent
8.0
Pros: The sale price was great , the room was small but comfortable.
Excellent
9.3
Pros: We did not have breakfast included, but our room was a comfortable place to return to after long days exploring Boston. The staff were friendly and helpful.
Details
Reviews
Overall 9.0 Excellent
Based on 2,793 reviews
Cleanliness
9.5
Location
9.5
WiFi
9.5
Vibe
9.1
Service
9.0
Room
7.9
Food
7.9
Amenities
7.5
Bar
6.9
Value
5.3
Breakfast
3.0
Location
9.7
Cleanliness
9.5
Service
9.2
Vibe
8.9
Food
8.3
Amenities
7.9
Room
7.6
Value
5.1
Breakfast
3.1
Location
9.7
Cleanliness
9.6
Service
9.2
Vibe
8.9
Amenities
7.7
Room
7.5
Comfort
6.8
Value
5.3
Cleanliness
9.6
Location
9.5
Service
9.3
Room
7.9
Comfort
7.0
Location
9.4
Room
7.2
8.8 Excellent
Pros: Location was why I selected the Godfrey. Easy access to historic State House where the Declaration of Independence was read on the 4th of July. The street has a wonderful vibe. The lobby is great for family gatherings. The door men are wonderful greeters.
Cons: Very weird and impossible remote control for the TV. Buttons were useless and kept sticking. Bedside lamp required you to get out of bed after reading to turn the light off. I wish the room was more user friendly for these simple every day routines.
6.3 Good
Pros: Location is great
Cons: Room was quite small for what I paid and nothing was complementary
4.0 Okay
Pros: Nice staff let us check in early. Had no problem with us hanging out in the lobby when our flight was delayed.
Cons: REALLY tiny room. Kind of a snooty vibe, even though the "Downtown Crossing" neighborhood is a little sketchy. Be careful walking around at night!
9.5 Excellent
Pros: Excellent location, friendly staff, very good food for dinner & breakfast right next door.
Cons:
8.0 Excellent
Pros: It was easy to walk to most parts of the city. The shower and beds were great.
Cons: No breakfast, except for attached coffee shop but not my cup of tea ( pardon the pun). Lots of homeless/ rough sleepers in the side streets nearby. Rooms low down can be very noisy- we had drilling in the road at 1.30 am for ages followed by bin collection at 5am. We did get moved to a higher floor with a great view and it was much quieter. Quite pricey for what you get, but I suppose you are paying for location.
9.5 Excellent
Pros: Location is fabulous. Very short walk to Boston Common. Comfortable bed. A low light turns on when you walk into the bathroom which is very useful at night.
Cons: Insufficient towel racks in bathroom.
9.0 Excellent
Pros: The location
Cons: The bathroom door was a sliding wooden door that does not lock and staying with multiple people where a bathroom door doesn't shut/lock probably was the only odd thing
10.0 Excellent
Pros: Very comfortable room and bed / bedding. Nice pillows. Robes. Daily water bottles. Updated bathroom (fixtures, decor, lighting, rain showerhead). Excellent service - requested large ice bucket, extra coffee (keurig in room) with creamers. Felt pampered. Great location. Will definitely stay here again.
Cons:
10.0 Excellent
Pros: Great location! Wonderful rooms and staff!
Cons:
9.3 Excellent
Pros: Beautiful hotel in an excellent location. The room size was a little bit small as usual but the quality of bed, bath, interior was outstanding. The comfort, coziness and wellness of the bed with its cushions and linens was one of the best experienced so far. The coffeeshop serves excellent breakfast and there is an outstanding restaurant aside. Staff is super friendly and helpful!
Cons:
8.0 Excellent
Pros: The sale price was great , the room was small but comfortable.
Cons: I didn't like the staff asking what they could do and when I did have a request to extend my stay with the same price, it was denied.
9.3 Excellent
Pros: We did not have breakfast included, but our room was a comfortable place to return to after long days exploring Boston. The staff were friendly and helpful.
Cons:
Nestled in the very heart of Downtown Crossing, The Godfrey Hotel Boston is mere steps to theater, shopping, nightlife, dining, public transportation, the Boston Common, financial district office towers, the Freedom Trail and Chinatown.
With a stay at The Langham, Boston, you'll be centrally located in Boston, within a 5-minute walk of Boston Harbor and Downtown Crossing. Featured amenities include wired Internet access (surcharge), a business center, and express check-in. This hotel has 10 meeting rooms available for events.
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Overall 9.0 Excellent
Based on 2,648 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Mediocre
3.0
Pros: The staff was friendly. Everything else was lousy. We ended up staying at a different hotel even though we prepaid for this one.
Good
7.7
Pros: The location was he best part of this hotel. Everything downtown was a short, safe walk (T stops, Fanuel Hall, Quincy Market). The room was small for the price but it was well kept. Everything was clean and staff was quick to respond to any requests we had.
Excellent
10.0
Pros: It was a big hotel and was full - but it seemed like we were the only ones there. Minimal noise from other rooms above or beside ours. The Room Service was excellent.We came to see a doctor at MGH but enjoyed the city and could easily walk everywhere.
Excellent
10.0
Pros: the friendly staff and beautiful reception areas
Excellent
9.0
Pros: The location, the bedding, the ice in container at night, the slippers, along with the chocolate .
Excellent
10.0
Pros: The quality of service at the Langham is exceptional. I've never stayed in a hotel where the staff were universally excellent, the accommodations so truly comfortable, and so many lovely extras included. I stayed following an historic blizzard in Boston, and being in that space, so warmly greeted, every need considered -- I can't say enough about how wonderful this establishment is. I would stay again, every time I'm in Boston!
Excellent
9.0
Pros: Very accommodating staff, good location,clean room
Excellent
10.0
Pros: 1). Location! Downtown Boston is an incredible location. Close to 'everything'! 2). The staff, at all levels were very welcoming and professional.
Excellent
10.0
Pros: The staff at the Langham hotel genuinely made us feel welcome. The room was well appointed and the restaurants and spa were superb. We will be back again!
Okay
4.2
Pros: Staff was very friendly and enthusiastic
Poor
1.0
Pros: location
Excellent
9.1
Pros: Clean, quiet, and relatively posh with ample room size. Luxury, but not high end luxury...hotel has good bones, but is older. Still a nice place to stay
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Details
Reviews
Overall 9.0 Excellent
Based on 2,648 reviews
Location
9.5
Service
9.2
Wellness
9.1
WiFi
8.8
Food
8.2
Pool
7.8
Vibe
7.5
Room
7.4
Bar
6.5
Breakfast
6.2
Value
4.3
Location
9.6
Service
9.1
Vibe
6.8
Room
6.7
Value
4.4
Location
9.5
Service
9.4
Room
6.5
Location
9.6
Service
8.9
Vibe
7.2
Room
6.3
Comfort
6.3
Location
9.6
3.0 Mediocre
Pros: The staff was friendly. Everything else was lousy. We ended up staying at a different hotel even though we prepaid for this one.
Cons: The hotel was rather old. Our first room smelled very musty. They kindly relocated us to another room, which was less musty smelling. Another couple was also relocating for the same reason at the same time. The pink taxi was not available bc no driv
7.7 Good
Pros: The location was he best part of this hotel. Everything downtown was a short, safe walk (T stops, Fanuel Hall, Quincy Market). The room was small for the price but it was well kept. Everything was clean and staff was quick to respond to any requests we had.
Cons: Our AC/Heater broke on our last day there so we had to move rooms because it could not be fixed that night. It kept making an awful buzzing noise every few seconds and would have made sleeping impossible. It was about 8:30 at night and it was really the last thing we wanted to do. Fortunately, they had another room available, and they told us it was an upgrade (it wasn’t), but it was still a process to have to pack all of our stuff up and move it. No discount was offered for the inconveniece. Otherwise the stay would have been perfect.
10.0 Excellent
Pros: It was a big hotel and was full - but it seemed like we were the only ones there. Minimal noise from other rooms above or beside ours. The Room Service was excellent.We came to see a doctor at MGH but enjoyed the city and could easily walk everywhere.
Cons: It was expensive but worth it!
10.0 Excellent
Pros: the friendly staff and beautiful reception areas
Cons: faultless
9.0 Excellent
Pros: The location, the bedding, the ice in container at night, the slippers, along with the chocolate .
Cons:
10.0 Excellent
Pros: The quality of service at the Langham is exceptional. I've never stayed in a hotel where the staff were universally excellent, the accommodations so truly comfortable, and so many lovely extras included. I stayed following an historic blizzard in Boston, and being in that space, so warmly greeted, every need considered -- I can't say enough about how wonderful this establishment is. I would stay again, every time I'm in Boston!
Cons: Nothing.
9.0 Excellent
Pros: Very accommodating staff, good location,clean room
Cons: I wish the room had a small fridge to store leftovers
10.0 Excellent
Pros: 1). Location! Downtown Boston is an incredible location. Close to 'everything'! 2). The staff, at all levels were very welcoming and professional.
Cons: The cost of breakfast
10.0 Excellent
Pros: The staff at the Langham hotel genuinely made us feel welcome. The room was well appointed and the restaurants and spa were superb. We will be back again!
Cons:
4.2 Okay
Pros: Staff was very friendly and enthusiastic
Cons: Dated & Tired, especially considering the price tag
1.0 Poor
Pros: location
Cons: Unhelpful front desk
9.1 Excellent
Pros: Clean, quiet, and relatively posh with ample room size. Luxury, but not high end luxury...hotel has good bones, but is older. Still a nice place to stay
Cons: Modern amenities in rooms for technology not really available...no charging ports, limited plugs even near the desk. Also the restaurant was not open at 8:00 pm on a Tuesday, just the bar with a more limited menu.
With a stay at The Langham, Boston, you'll be centrally located in Boston, within a 5-minute walk of Boston Harbor and Downtown Crossing. Featured amenities include wired Internet access (surcharge), a business center, and express check-in. This hotel has 10 meeting rooms available for events.
Perfectly located in the center of the city and only minutes from the financial district, theater district and the Freedom Trail, The Ritz-Carlton, Boston is a luxury hotel in Boston, Massachusetts. In 2017, the hotel's 193 guest rooms and suites, public space, and meeting rooms underwent a $13 million redesign, creating a contemporary, luxurious environment. The guestroom redesign offers a modern approach to luxury with a personalized relax, work, and sleep experience. Artisan Bistro and Avery Bar, the hotel’s restaurant and lounge, take an artisanal approach to creating locally inspired fare and hand-crafted cocktails.
Overall 8.9 Excellent
Based on 471 reviews
All reviews
- All reviews
- Families
Excellent
8.8
Pros: Service was great. Lounge area
Excellent
10.0
Pros: Hotel was friendly and accommodating. We enjoyed the food at the club level and the staff there was second to none. The overall cleanliness of the hotel excellent. We brought our dog for the first time and everyone treated us with open arms and respect. They loved our dog Isabelle. The only thing that I did not particularly like was the temperature in the artesian restaurant. It was extremely extremely cold while we were having breakfast both days. Unfortunately while the big windows are beautiful looking out they do not keep the in.
Excellent
9.5
Pros: Great location and facilities.
Excellent
10.0
Pros: The Ritz Carlton is always exceptional. Best guest service hands down.
Details
Reviews
Overall 8.9 Excellent
Based on 471 reviews
Location
9.4
Food
9.2
Bar
8.8
Service
8.4
Breakfast
8.3
Room
7.7
Pool
2.2
Location
9.5
Service
8.4
Room
6.4
8.8 Excellent
Pros: Service was great. Lounge area
Cons: No rooms on lower floors.
10.0 Excellent
Pros: Hotel was friendly and accommodating. We enjoyed the food at the club level and the staff there was second to none. The overall cleanliness of the hotel excellent. We brought our dog for the first time and everyone treated us with open arms and respect. They loved our dog Isabelle. The only thing that I did not particularly like was the temperature in the artesian restaurant. It was extremely extremely cold while we were having breakfast both days. Unfortunately while the big windows are beautiful looking out they do not keep the in.
Cons:
9.5 Excellent
Pros: Great location and facilities.
Cons: Unfriendly staff especially at breakfast.
10.0 Excellent
Pros: The Ritz Carlton is always exceptional. Best guest service hands down.
Cons:
Perfectly located in the center of the city and only minutes from the financial district, theater district and the Freedom Trail, The Ritz-Carlton, Boston is a luxury hotel in Boston, Massachusetts. In 2017, the hotel's 193 guest rooms and suites, public space, and meeting rooms underwent a $13 million redesign, creating a contemporary, luxurious environment. The guestroom redesign offers a modern approach to luxury with a personalized relax, work, and sleep experience. Artisan Bistro and Avery Bar, the hotel’s restaurant and lounge, take an artisanal approach to creating locally inspired fare and hand-crafted cocktails.
With a stay at The Bostonian Boston in Boston (Downtown Boston), you'll be steps from The Freedom Trail and Faneuil Hall Marketplace. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. This hotel has 6 meeting rooms available for events.
Overall 8.8 Excellent
Based on 2,762 reviews
All reviews
- All reviews
- Families
- Couples
- Business
Mediocre
2.5
Pros: Nothing
Okay
5.8
Pros: The check in person was excellent. Bartender at restaurant was very friendly.
Good
7.0
Good
7.5
Pros: Excellent location. Most of the attractions are in walking distance. The staff was very friendly and helpful.
Excellent
8.0
Pros: Location and boutique feel
Okay
5.8
Pros: Location
Excellent
8.0
Pros: Location was great for sightseeing many of the historic sights in Boston. Could walk easily to several areas. Staff was friendly. Appreciated the bottled water after sightseeing and walking for hours in the heat.
Excellent
9.3
Pros: Troy was really lovely and helpful on our first day, credit to the hotel. The location was excellent and the beds really comfortable.
Excellent
10.0
Pros: Staff was wonderful and very helpful! Location was perfect.
Excellent
10.0
Pros: Great staff and senior leadership. Very accommodating and appreciative of a single night stay guest. I will return.
Excellent
8.8
Pros: The location was really good and the bartender was top notch. :)
Excellent
10.0
Pros: The location
Details
Reviews
Overall 8.8 Excellent
Based on 2,762 reviews
Location
9.5
Service
9.2
Room
7.5
Breakfast
7.3
WiFi
5.4
Value
5.3
Pool
0.3
Location
9.9
Service
9.3
Breakfast
7.6
Room
6.3
Location
9.4
Service
9.2
Room
7.2
Vibe
6.9
Value
5.3
Location
9.6
Service
9.1
Room
7.1
Comfort
6.3
2.5 Mediocre
Pros: Nothing
Cons: No ethics. No morals. No integrity. Miserable business from soup to nuts. Would never advise anyone to stay here...for any reason...
5.8 Okay
Pros: The check in person was excellent. Bartender at restaurant was very friendly.
Cons: Absurdly overpriced. There were stairs to my room, which was strange. Room itself mediocre for more than 500 dollars. Actually for more than 500 dollars it was lousy. The place needs facelift.
7.0 Good
Pros:
Cons: The rooms are a bit dated and dark.
7.5 Good
Pros: Excellent location. Most of the attractions are in walking distance. The staff was very friendly and helpful.
Cons: We had a very small room with no view (except to a wall in the backyard). The bathroom was very small.
8.0 Excellent
Pros: Location and boutique feel
Cons: Too expensive for the property type. Also noisy from other floor noise due to being an older building.
5.8 Okay
Pros: Location
Cons: Cleanliness, needed a complete refurbishment
8.0 Excellent
Pros: Location was great for sightseeing many of the historic sights in Boston. Could walk easily to several areas. Staff was friendly. Appreciated the bottled water after sightseeing and walking for hours in the heat.
Cons: Would have preferred the decor to be more in line with a historical feel given the location to the historical district and the hotel name. The modern trendy decor was a disappointment and can be found in any number of hotels. You should be different and set yourself apart.
9.3 Excellent
Pros: Troy was really lovely and helpful on our first day, credit to the hotel. The location was excellent and the beds really comfortable.
Cons: Although comfortable the decor and carpets were very dated. It didn’t make a difference to our stay but it could look so much better with very little work.
10.0 Excellent
Pros: Staff was wonderful and very helpful! Location was perfect.
Cons:
10.0 Excellent
Pros: Great staff and senior leadership. Very accommodating and appreciative of a single night stay guest. I will return.
Cons: No comment - can't think of anything negative to state.
8.8 Excellent
Pros: The location was really good and the bartender was top notch. :)
Cons: We heard a constant banging from the air conditioner the entire night for 3 nights. (We did not complain so it wasn't reported)
10.0 Excellent
Pros: The location
Cons: No
With a stay at The Bostonian Boston in Boston (Downtown Boston), you'll be steps from The Freedom Trail and Faneuil Hall Marketplace. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. This hotel has 6 meeting rooms available for events.
Built in 1928 as Boston, Massachusetts' first Art Deco skyscraper, the historic Hilton Boston Downtown/Faneuil Hall is the ideal blend of old and new. Our stylish renovation brought new luster to our 1920's intimate decor of warm brick, rich woods and brass and added a host of modern comforts and conveniences. The hotel's ongoing commitment to superior service and exceptional standards of excellence earned us the coveted AAA Four Diamond Award year after year. Relax in a spacious guest room with an enchanting view of the city and enjoy period-style furnishings and thoughtful business amenities, including WiFi. Savor classic American cuisine in our hotel restaurant, relax with a book in the library or unwind in our state-of-the-art fitness facility. Hilton Boston Downtown/Faneuil Hall is perfectly situated in the heart of downtown Boston, Massachusetts in the Financial District, one block from Boston's Waterfront, ten minutes from Logan International Airport and 1.1 miles from the Boston Convention & Exhibition Center (BCEC). Nearby attractions include Post Office Square, Quincy Market, Faneuil Hall, Downtown Crossing, the Freedom Trail, New England Aquarium, Children's Museum and the TD Banknorth Garden. With over 10,000 sq. ft. of flexible meeting and banquet space, the historic hotel is the perfect venue for your next business or social gathering. The 1,893 sq. ft. Kellogg Ballroom accommodates up to 150 reception guests and divides into three sections. Three executive boardrooms are available for your next board meeting and 14 additional meeting rooms are ideal for any type of event. Hilton Boston Downtown/Faneuil Hall also features: a gift shop catering to all business and personal needs, experienced full-service concierge staff, 24-hour executive business center, a professional sales and catering team to assist with all your group and event needs, and Hilton HHonors frequent guest reward program.
Overall 8.7 Excellent
Based on 2,411 reviews
All reviews
- All reviews
- Couples
- Families
- Business
Good
6.0
Pros: It was clean quiet and comfortable. In room coffee was surprisingly good.
Excellent
9.5
Pros: Location location!! Walking distance to lots of attractions and restaurants. Friendliest staff, clean, concierge service, etc. It's Hilton! What's not to like!!
Excellent
9.0
Pros: Location is great Staff was very accommodating The restaurant Finn point was excellent
Good
7.0
Pros: Great location, very friendly and helpful staff. Excellent onsite restaurant.
Excellent
10.0
Pros: The hotel was very nice and you could not beat the location. We were there on vacation so it was nice to be centrally located to all the historical sites. The rooms were very comfortable and did not feel cramped.
Good
6.3
Pros: I liked the proximity to Quincy market and the staff was helpful.
Good
6.8
Excellent
9.5
Pros: Staff are super nice especially the housekeping staff. The room is clean and bed are comfortable. I will consider Hilton again in the future.
Excellent
9.5
Pros: Great location.
Excellent
10.0
Pros: Got personal texts to check all was ok, and any comments I replied were acted upon immediately.
Excellent
10.0
Pros: The staff was very nice. Location.
Excellent
10.0
Pros: Staff very helpful and pleasant.
Details
Reviews
Overall 8.7 Excellent
Based on 2,411 reviews
Location
9.4
Wellness
9.1
Service
8.6
Room
7.3
Breakfast
6.4
WiFi
6.0
Value
4.3
Location
9.6
Service
9.0
Room
7.2
Comfort
7.0
Vibe
6.7
WiFi
4.3
Value
3.4
Location
9.4
Service
7.8
Comfort
7.1
Room
6.4
Vibe
6.3
Value
4.2
Location
9.5
Service
8.3
Cleanliness
8.0
Comfort
6.8
Room
6.6
6.0 Good
Pros: It was clean quiet and comfortable. In room coffee was surprisingly good.
Cons: Room looked old. Did not get local sports channel to watch Red Sox game. No one told me about continental breakfast in morning. A customer told me about it as we were leaving.
9.5 Excellent
Pros: Location location!! Walking distance to lots of attractions and restaurants. Friendliest staff, clean, concierge service, etc. It's Hilton! What's not to like!!
Cons: It was a little pricey but worth it for the location and the amenities! Really not anything to dislike.
9.0 Excellent
Pros: Location is great Staff was very accommodating The restaurant Finn point was excellent
Cons: The bathroom in our room needed work The showerhead was sticking out of the wall and not very secure There also was mold around the tub and the walls of the shower. The ledge Underneath the window in the bathroom needed to be repainted or stain
7.0 Good
Pros: Great location, very friendly and helpful staff. Excellent onsite restaurant.
Cons: Room was very small, bed was uncomfortable and air conditioning was not good given the hot weather outside. Ventilation in room was poor.
10.0 Excellent
Pros: The hotel was very nice and you could not beat the location. We were there on vacation so it was nice to be centrally located to all the historical sites. The rooms were very comfortable and did not feel cramped.
Cons:
6.3 Good
Pros: I liked the proximity to Quincy market and the staff was helpful.
Cons: We were offered an “upgrade that we had to pay for bc our room wasn’t ready. We eventually requested another room bc it looked very worn and was much smaller than the regular room.
6.8 Good
Pros:
Cons: This hotel was too far from my conference and very expensive
9.5 Excellent
Pros: Staff are super nice especially the housekeping staff. The room is clean and bed are comfortable. I will consider Hilton again in the future.
Cons:
9.5 Excellent
Pros: Great location.
Cons:
10.0 Excellent
Pros: Got personal texts to check all was ok, and any comments I replied were acted upon immediately.
Cons: Nothing
10.0 Excellent
Pros: The staff was very nice. Location.
Cons:
10.0 Excellent
Pros: Staff very helpful and pleasant.
Cons: N/A
Built in 1928 as Boston, Massachusetts' first Art Deco skyscraper, the historic Hilton Boston Downtown/Faneuil Hall is the ideal blend of old and new. Our stylish renovation brought new luster to our 1920's intimate decor of warm brick, rich woods and brass and added a host of modern comforts and conveniences. The hotel's ongoing commitment to superior service and exceptional standards of excellence earned us the coveted AAA Four Diamond Award year after year. Relax in a spacious guest room with an enchanting view of the city and enjoy period-style furnishings and thoughtful business amenities, including WiFi. Savor classic American cuisine in our hotel restaurant, relax with a book in the library or unwind in our state-of-the-art fitness facility. Hilton Boston Downtown/Faneuil Hall is perfectly situated in the heart of downtown Boston, Massachusetts in the Financial District, one block from Boston's Waterfront, ten minutes from Logan International Airport and 1.1 miles from the Boston Convention & Exhibition Center (BCEC). Nearby attractions include Post Office Square, Quincy Market, Faneuil Hall, Downtown Crossing, the Freedom Trail, New England Aquarium, Children's Museum and the TD Banknorth Garden. With over 10,000 sq. ft. of flexible meeting and banquet space, the historic hotel is the perfect venue for your next business or social gathering. The 1,893 sq. ft. Kellogg Ballroom accommodates up to 150 reception guests and divides into three sections. Three executive boardrooms are available for your next board meeting and 14 additional meeting rooms are ideal for any type of event. Hilton Boston Downtown/Faneuil Hall also features: a gift shop catering to all business and personal needs, experienced full-service concierge staff, 24-hour executive business center, a professional sales and catering team to assist with all your group and event needs, and Hilton HHonors frequent guest reward program.
It’s time to upgrade your Boston stay at the city’s most stylish boutique hotel, Kimpton Nine Zero Hotel. Adjacent to downtown’s iconic Boston Common, this downtown boutique gem is a mah-velous mix of sleek design and Kimpton’s famed hospitality. Inside, experience a design-forward ambiance that mixes bold colors and chic accents with skyline views, a celebrated food, wine and cocktail program and generous in-room amenities. Check-in and check out from the ordinary, and make this great city your own.
Overall 8.7 Excellent
Based on 1,545 reviews
All reviews
- All reviews
- Couples
- Families
- Business
Excellent
9.5
Pros: I liked the breakfast, the complimentary wine hour, the goodbye chocolates and note.
Excellent
10.0
Pros: Great location. Beautiful decor
Excellent
9.5
Pros: Great service, nice rooms, clean
Excellent
8.8
Pros: Love Kimpton properties. Room was very cool with an amazing bed and bedding - I actually own the Kimpton pillows at home as they are so comfortable. Staff was incredibly helpful and accommodating on EVERY level.
Excellent
9.5
Pros: This is a great hotel. It isn’t inexpensive, but the staff, the rooms, the location make it a great place to stay. My wife would have enjoyed better lighting in the room— her only criticism. I have nine.
Excellent
8.0
Pros: Size of the room. Air conditioning and water pressure. Location.
Excellent
9.3
Pros: Hi design makes this a fun hotel. I slept solidly - quiet and comfy. Location was great - pretty central and close to restaurants and easy to walk around. Breakfast was a good buffet - quick and healthy, with fruit, hard-boiled eggs and smoked salmon along with cereal and pastries, meats and cheeses. Self serve on coffee and tea which I actually like - no waiting around for server.
Excellent
10.0
Pros: Great location and great decor.
Good
6.3
Pros: Location
Excellent
8.8
Excellent
9.3
Pros: Amazing breakfast buffet. Perfect location. Valet service was convenient and fast. Staff were all super friendly.
Good
7.5
Pros: breakfast great. really good
Details
Reviews
Overall 8.7 Excellent
Based on 1,545 reviews
Location
9.6
Vibe
9.3
Bar
8.6
Service
8.6
Room
7.3
Breakfast
7.3
Value
7.0
WiFi
6.2
Cleanliness
6.1
Food
5.7
Wellness
3.6
Pool
0.0
Location
9.7
Vibe
9.1
Bar
8.5
Service
8.4
Breakfast
7.9
Room
7.3
Cleanliness
5.8
Food
5.6
Location
9.6
Vibe
9.2
Service
8.8
Breakfast
7.9
Value
7.3
Room
7.1
Cleanliness
6.4
Food
6.2
Location
9.6
Service
8.2
Room
6.5
9.5 Excellent
Pros: I liked the breakfast, the complimentary wine hour, the goodbye chocolates and note.
Cons:
10.0 Excellent
Pros: Great location. Beautiful decor
Cons:
9.5 Excellent
Pros: Great service, nice rooms, clean
Cons: We were right by elevator, the ding got a little annoying at night.
8.8 Excellent
Pros: Love Kimpton properties. Room was very cool with an amazing bed and bedding - I actually own the Kimpton pillows at home as they are so comfortable. Staff was incredibly helpful and accommodating on EVERY level.
Cons: The fitness room is rather small but the opportunity to go to the local gym is a viable option. Right outside the hotel is definitely the 'dodgier' side of The Boston Common - not the best crowd as you walk about.
9.5 Excellent
Pros: This is a great hotel. It isn’t inexpensive, but the staff, the rooms, the location make it a great place to stay. My wife would have enjoyed better lighting in the room— her only criticism. I have nine.
Cons:
8.0 Excellent
Pros: Size of the room. Air conditioning and water pressure. Location.
Cons: Complimentary bottles of water in the room would have been nice.
9.3 Excellent
Pros: Hi design makes this a fun hotel. I slept solidly - quiet and comfy. Location was great - pretty central and close to restaurants and easy to walk around. Breakfast was a good buffet - quick and healthy, with fruit, hard-boiled eggs and smoked salmon along with cereal and pastries, meats and cheeses. Self serve on coffee and tea which I actually like - no waiting around for server.
Cons: Elevator bell a bit loud - could hear it from room. Might ask for room far from elevator if you are a light sleeper. Kimpton, also, you need more towel bars or hooks in bathroom!
10.0 Excellent
Pros: Great location and great decor.
Cons:
6.3 Good
Pros: Location
Cons: Elevator and keys continued to get demagatized
8.8 Excellent
Pros:
Cons: Crowded breakfast area
9.3 Excellent
Pros: Amazing breakfast buffet. Perfect location. Valet service was convenient and fast. Staff were all super friendly.
Cons: Not serious problems, but: There was delicious-looking fruit-infused water in the lobby, but no glasses to pour it into. In our room there were reading lights above the bed. When they're not turned on (like, at night) the on-off button is illuminated, making the room too light for sleeping. We had to cover them with post-its. We were on the 14th floor with an amazing view, but the double-paned window was dirty, obscuring much of the view. Also, the very dark, masculine interiors might not be everyone's taste.
7.5 Good
Pros: breakfast great. really good
Cons: the rooms was not as advertised. the photo is nothing like what it looks. its a small room with a two window looking on the back of the parking lot (we paid extra for skyline room)
It’s time to upgrade your Boston stay at the city’s most stylish boutique hotel, Kimpton Nine Zero Hotel. Adjacent to downtown’s iconic Boston Common, this downtown boutique gem is a mah-velous mix of sleek design and Kimpton’s famed hospitality. Inside, experience a design-forward ambiance that mixes bold colors and chic accents with skyline views, a celebrated food, wine and cocktail program and generous in-room amenities. Check-in and check out from the ordinary, and make this great city your own.
Discover the city’s downtown destination, Hyatt Regency Boston, where luxury and convenience collide. Steps from Boston’s most desirable area-attractions such as the Boston Common, Faneuil Hall, and Boston’s famous shopping destination, Newbury Street, the hotel sits at the edge of the city’s excitement and is connected to the “T,” Boston’s mass transit system. Experience Boston’s exhilarating 24-hour neighborhood and burgeoning restaurant scene that includes our restaurant, Avenue One.
Overall 8.6 Excellent
Based on 5,298 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Okay
5.0
Pros: room is pretty large comparing to previous recommended hotel in Boston (Plaza I think). good location and near many facilities. highly recommend someone who may not drive and want to easily move around within the city.
Excellent
9.3
Pros: I appreciated how friendly the staff was. If I had a an issue- they were quick to take care of it!
Excellent
9.5
Pros: Excellent location! Great amenities. Staff were so friendly! Breakfast buffet awesome. Highly recommend.
Excellent
9.3
Pros: Great location and really clean modern rooms. Easy to walk to boston common, beacon hill, downtown, historic route and waterfront. Lots of shops and restaurants close by. Gym and pool a big bonus and well maintained. Recommend top floor rooms for views.
Excellent
9.5
Pros: Well appointed property in a great location with helpful staff.
Excellent
8.3
Pros: Breakfast, bit expensive but nice. Room was lovely.
Good
7.0
Pros: Good location
Excellent
10.0
Pros: The cleanliness of the room and the clam chowder is amazing
Excellent
8.3
Pros: Great location, helpful staff, clean room
Excellent
10.0
Pros: Yes, very central to everything. The staff was extremely helpful and friendly.
Excellent
10.0
Pros: The staff was very helpful and I loved my room.
Excellent
8.0
Pros: Proximity to restaurants
Details
Reviews
Overall 8.6 Excellent
Based on 5,298 reviews
Location
9.4
WiFi
8.5
Service
8.2
Room
7.6
Wellness
7.2
Breakfast
6.7
Pool
5.6
Value
5.1
Location
9.7
Service
8.0
Room
6.8
Breakfast
6.5
Vibe
5.9
Pool
5.2
Value
4.8
Location
9.7
Service
7.9
Room
7.3
Vibe
6.9
Breakfast
6.7
Value
5.6
Location
9.3
Service
7.7
Comfort
6.4
Breakfast
6.3
Vibe
6.2
Room
6.0
Value
5.1
Location
9.6
Service
8.1
Room
7.5
Food
7.5
Vibe
7.2
5.0 Okay
Pros: room is pretty large comparing to previous recommended hotel in Boston (Plaza I think). good location and near many facilities. highly recommend someone who may not drive and want to easily move around within the city.
Cons:
9.3 Excellent
Pros: I appreciated how friendly the staff was. If I had a an issue- they were quick to take care of it!
Cons: I like to have a robe in my room, and a fan in the bathroom
9.5 Excellent
Pros: Excellent location! Great amenities. Staff were so friendly! Breakfast buffet awesome. Highly recommend.
Cons: No issues. I’m not shy about complaining ... this was just a great hotel.
9.3 Excellent
Pros: Great location and really clean modern rooms. Easy to walk to boston common, beacon hill, downtown, historic route and waterfront. Lots of shops and restaurants close by. Gym and pool a big bonus and well maintained. Recommend top floor rooms for views.
Cons:
9.5 Excellent
Pros: Well appointed property in a great location with helpful staff.
Cons:
8.3 Excellent
Pros: Breakfast, bit expensive but nice. Room was lovely.
Cons:
7.0 Good
Pros: Good location
Cons: The rooms are quite small and decorated with grey colour which gives you a weird mood. You have to take 2 evelators to get in the room. Minibar is empty, just 2 bottles of water. Overall, for a Hyatt hotel, the standard was average.
10.0 Excellent
Pros: The cleanliness of the room and the clam chowder is amazing
Cons: The staff was very welcoming and generous. The room is very clean and comfortable. I would certainly stay here again
8.3 Excellent
Pros: Great location, helpful staff, clean room
Cons: Uncomfortable pillows, bathroom door was a barn door style so didn’t fully close, $20 per night destination fee added to bill
10.0 Excellent
Pros: Yes, very central to everything. The staff was extremely helpful and friendly.
Cons:
10.0 Excellent
Pros: The staff was very helpful and I loved my room.
Cons:
8.0 Excellent
Pros: Proximity to restaurants
Cons: No
Discover the city’s downtown destination, Hyatt Regency Boston, where luxury and convenience collide. Steps from Boston’s most desirable area-attractions such as the Boston Common, Faneuil Hall, and Boston’s famous shopping destination, Newbury Street, the hotel sits at the edge of the city’s excitement and is connected to the “T,” Boston’s mass transit system. Experience Boston’s exhilarating 24-hour neighborhood and burgeoning restaurant scene that includes our restaurant, Avenue One.
Discover the historic charm and dramatic style of the Ames Boston Hotel, Curio Collection by Hilton. A towering presence downtown since 1893, this boutique hotel mixes European architecture, sleek lines and playful elements for a truly unique stay. The Freedom Trail path through Boston landmarks begins outside our front door, and the Financial District and public transportation are moments away. Guest rooms are elegant spaces with hardwood floors, sumptuous colors and modern décor. Enjoy complimentary WiFi and a 47-inch HDTV, plus a bathroom with white marble rain shower. Stretch out in a suite with a private bedroom, decorative fireplace and two HDTVs. Our lavish Apartment blends eclectic furnishings and historical details for a residential setting that’s perfect for entertaining. Our hotel in Boston has a range of thoughtful luxuries for your visit. You’ll find the latest equipment in the 24-hour fitness center, and complimentary bikes are available seasonally. Feel like dining out? The hotel is a quick walk to dozens of downtown Boston restaurants, cafés and lounges.
Overall 8.6 Excellent
Based on 875 reviews
All reviews
- All reviews
- Couples
- Families
- Business
Excellent
10.0
Pros: Excellent hotel and staff. Highly recommended as the hotel is located in the heart of Boston!!
Excellent
9.3
Pros: The hotel was walking distance to alot of places.
Okay
5.0
Pros: The area!!
Excellent
9.3
Pros: Extremely comfortable bed - fantastic
Good
6.8
Pros: Room was fine. Staff were very helpful. gym was ok.
Excellent
9.5
Pros: Great location, room modern and well equipped. Highly recommended.
Excellent
9.5
Pros: It’s location and approximately to attractions in downtown. The staff were very friendly and helpful. They have offers me to upgrade my room for free.
Excellent
9.3
Pros: Brilliant location close to Faneuil Hall and Harbourfront. Easy access to transport links. Interesting history of the building.
Poor
1.0
Pros: The location was great.
Excellent
8.3
Pros: Comfortable bright modern room
Excellent
9.0
Pros: Great location. Very friendly staff. Very nice walk-in shower and bathroom. Nice room with hardwood floors. Good complementary lemon water and cucumber water in the lobby (2nd Fl).
Excellent
10.0
Pros: The proximity to all of the great landmarks, restaurants and waterfront is fantastic!
Details
Reviews
Overall 8.6 Excellent
Based on 875 reviews
Location
9.6
WiFi
8.9
Room
8.2
Service
8.2
Value
5.9
Food
5.8
Wellness
5.4
Breakfast
5.2
Bar
3.7
Location
9.7
Service
8.5
Vibe
8.1
Room
8.0
Amenities
6.2
Location
9.7
Service
8.4
Room
8.1
Comfort
7.0
Service
7.7
Room
6.6
10.0 Excellent
Pros: Excellent hotel and staff. Highly recommended as the hotel is located in the heart of Boston!!
Cons:
9.3 Excellent
Pros: The hotel was walking distance to alot of places.
Cons: There were no dressers in the room. The price of the breakfast brunch was high and no restaurant.
5.0 Okay
Pros: The area!!
Cons: Was charged a fee in checking out which was not showing as part of the expense when I booked it online.. This was a total cheap trick! Hotel resort fee!! They do not have anything there to be called a resort and take resort/ hotel fee!! Was this not meant to be a all fees up front booking!! Yes all fees up front booking and they charge $39 wow no kitchen no bar no room service what was the fee for!!! What do they offer as hotel fees on checking out?? Await the answer on this fee I was charged on checking out
9.3 Excellent
Pros: Extremely comfortable bed - fantastic
Cons:
6.8 Good
Pros: Room was fine. Staff were very helpful. gym was ok.
Cons: facilities, were a bit basic, no bar as such. Breakfast did not look up to much so went out instead.
9.5 Excellent
Pros: Great location, room modern and well equipped. Highly recommended.
Cons:
9.5 Excellent
Pros: It’s location and approximately to attractions in downtown. The staff were very friendly and helpful. They have offers me to upgrade my room for free.
Cons: it was fine
9.3 Excellent
Pros: Brilliant location close to Faneuil Hall and Harbourfront. Easy access to transport links. Interesting history of the building.
Cons: Pretty much liked everything. Room perhaps slightly small but the good location more than made up for that.
1.0 Poor
Pros: The location was great.
Cons: The rooms were not as advertised.
8.3 Excellent
Pros: Comfortable bright modern room
Cons: No facilities to use a computer for business related issue
9.0 Excellent
Pros: Great location. Very friendly staff. Very nice walk-in shower and bathroom. Nice room with hardwood floors. Good complementary lemon water and cucumber water in the lobby (2nd Fl).
Cons: There was really no lobby - the front desk is one person at a desk (had to wait a few times). The doormen were useless. The rooms were a little small, even by downtown Boston standards.
10.0 Excellent
Pros: The proximity to all of the great landmarks, restaurants and waterfront is fantastic!
Cons:
Discover the historic charm and dramatic style of the Ames Boston Hotel, Curio Collection by Hilton. A towering presence downtown since 1893, this boutique hotel mixes European architecture, sleek lines and playful elements for a truly unique stay. The Freedom Trail path through Boston landmarks begins outside our front door, and the Financial District and public transportation are moments away. Guest rooms are elegant spaces with hardwood floors, sumptuous colors and modern décor. Enjoy complimentary WiFi and a 47-inch HDTV, plus a bathroom with white marble rain shower. Stretch out in a suite with a private bedroom, decorative fireplace and two HDTVs. Our lavish Apartment blends eclectic furnishings and historical details for a residential setting that’s perfect for entertaining. Our hotel in Boston has a range of thoughtful luxuries for your visit. You’ll find the latest equipment in the 24-hour fitness center, and complimentary bikes are available seasonally. Feel like dining out? The hotel is a quick walk to dozens of downtown Boston restaurants, cafés and lounges.
With a stay at Harborside Inn Of Boston, you'll be centrally located in Boston, steps from Long Wharf and 3 minutes by foot from Boston Harbor. Featured amenities include a business center, express check-in, and express check-out. Self parking (subject to charges) is available onsite.
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Overall 8.5 Excellent
Based on 3,664 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
9.0
Pros: The convenience in which is was from our destination which was the aquarium and the whale watch tour
Excellent
9.3
Pros: The room and bathroom were very clean. The staff was friendly. Great bar and lounge. And this location is central to everything!
Good
6.8
Pros: Close to where we needed to be,
Excellent
10.0
Pros: Location location location! Walking distance to Boston Harbor, Quincy Market, North End and so much more! T station right out front. Perfection
Excellent
9.5
Pros: I loved the location, the view, and the clean room.
Excellent
10.0
Pros: Easy and comfortable access to morning coffee. Great location!
Excellent
8.3
Pros: Amazing location! The hotel is in close proximity to everything you want to see and do in downtown Boston!
Excellent
8.3
Pros: everything was very clean.
Excellent
8.8
Excellent
8.8
Pros: This hotel was very nice and its position was great, downtown yet easily reachable by all public transport. The staff was very nice.
Good
6.8
Pros: Room was nice and staff was friendly. Location was great
Excellent
10.0
Pros: The location was amazing and the hotel was very clean. The staff was really helpful.
Details
Reviews
Overall 8.5 Excellent
Based on 3,664 reviews
Location
9.4
Service
8.0
Room
6.4
WiFi
5.8
Breakfast
4.6
Wellness
2.0
Location
9.6
Bar
8.8
Service
7.2
Room
5.5
Breakfast
5.0
WiFi
4.3
Location
9.5
Bar
8.7
Service
8.5
Room
7.0
Location
9.5
Service
8.2
Room
5.3
Location
9.7
Value
6.4
Room
5.0
9.0 Excellent
Pros: The convenience in which is was from our destination which was the aquarium and the whale watch tour
Cons:
9.3 Excellent
Pros: The room and bathroom were very clean. The staff was friendly. Great bar and lounge. And this location is central to everything!
Cons: The “queen” size bed was kind of small and not super comfortable.
6.8 Good
Pros: Close to where we needed to be,
Cons: They put us on the first floor in a hallway with a few other rooms. Didn’t seem very secure. No blackout curtain. Bright street light shining in all night. Awoke to construction workers looking directly into the room in the morning. Our view was the construction dumpster. AC would blow frigid air every hour or so, no way to escape it because it was at face level.
10.0 Excellent
Pros: Location location location! Walking distance to Boston Harbor, Quincy Market, North End and so much more! T station right out front. Perfection
Cons: The Police need to do a better job with the panhandlers and drug addicts on every corner, not the hotels fault
9.5 Excellent
Pros: I loved the location, the view, and the clean room.
Cons: Some front desk staff rather brusk.
10.0 Excellent
Pros: Easy and comfortable access to morning coffee. Great location!
Cons:
8.3 Excellent
Pros: Amazing location! The hotel is in close proximity to everything you want to see and do in downtown Boston!
Cons: It would have been nice to have an external facing window instead of internal facing however the location made up for it!
8.3 Excellent
Pros: everything was very clean.
Cons: the parking validation did not work. people behind the desk gave the impression that they didn't care. "it should have" and I could go back and ask for a refund. continental breakfast for the price would have been nice.
8.8 Excellent
Pros:
Cons: Appreciated fridge. But would have also liked coffee maker.
8.8 Excellent
Pros: This hotel was very nice and its position was great, downtown yet easily reachable by all public transport. The staff was very nice.
Cons:
6.8 Good
Pros: Room was nice and staff was friendly. Location was great
Cons: Not worth the money at all. The hotel didn’t offer anything. Parking was a lot of money.
10.0 Excellent
Pros: The location was amazing and the hotel was very clean. The staff was really helpful.
Cons: It would have been nice to have a breakfast included or at least coffee or bottled water in the room.
With a stay at Harborside Inn Of Boston, you'll be centrally located in Boston, steps from Long Wharf and 3 minutes by foot from Boston Harbor. Featured amenities include a business center, express check-in, and express check-out. Self parking (subject to charges) is available onsite.
With a stay at Club Quarters Hotel in Boston, you'll be centrally located in Boston, steps from Downtown Crossing and 3 minutes by foot from The Freedom Trail. Featured amenities include a business center, express check-in, and express check-out. Self parking (subject to charges) is available onsite.
Overall 8.2 Excellent
Based on 3,602 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
10.0
Pros: Great location, free bottled water and valet service.
Excellent
9.0
Pros: The hotel was nice and the staff were very helpful.
Okay
5.0
Pros: close to center free foods and drinks in the hotel
Excellent
9.3
Pros: The room was very nice. You can have drinking water for free in the hallways. There was coffee and tea 24/7 at the lobby.
Excellent
10.0
Pros: Friendly staff, excellent location, free coffee and fruit available at all hours.
Excellent
9.3
Pros: The location of the hotel was amazing for the purpose of my visit. It exceeded my expectations. It's 8 minutes walking to Quincy market and the harbor. About 14 minutes walking to the Boston public garden. And about 11 minutes from the south station and chinatown. I thought I'll be needing to use the T (Boston subway system) all the time but that wasn't the case. Of course it depends on how many days the trip was and how much one wants to cover of sightseeing. The suite was comfortable enough for me. The staff was friendly. I enjoyed the staying a lot.
Excellent
8.3
Pros: The location was great, our room was quiet and just what we needed for one night
Excellent
9.3
Pros: This is my third stay here and it's always a pleasant stay whenever I visit. The staff is friendly, the amenities, for what it's worth, works and is great as well. It's in the epicenter of everything there is to do in Boston and that's why it's one of my favorite places to stay in..
Mediocre
3.8
Pros: Just the location
Okay
5.8
Pros: good staff
Good
6.3
Pros: The size of the room
Excellent
8.3
Pros: The confort
Details
Reviews
Overall 8.2 Excellent
Based on 3,602 reviews
Location
9.5
WiFi
8.9
Service
8.2
Value
8.0
Room
5.8
Breakfast
4.6
Comfort
3.6
Location
9.2
Service
8.4
Value
7.9
Room
5.4
Breakfast
4.8
Comfort
3.5
Location
9.6
Service
8.6
Value
7.4
Room
5.1
Comfort
3.2
Location
9.7
Service
7.9
Food
7.7
Value
7.6
Room
5.9
Comfort
4.4
Location
9.5
Service
7.9
Room
5.6
Comfort
3.5
10.0 Excellent
Pros: Great location, free bottled water and valet service.
Cons:
9.0 Excellent
Pros: The hotel was nice and the staff were very helpful.
Cons: Parking was the biggest drawback. Valet was ridiculously expensive. Also the complimentary snacks were only available for an hour in the afternoon.
5.0 Okay
Pros: close to center free foods and drinks in the hotel
Cons: couch to sleep was very old 80s look very high price
9.3 Excellent
Pros: The room was very nice. You can have drinking water for free in the hallways. There was coffee and tea 24/7 at the lobby.
Cons:
10.0 Excellent
Pros: Friendly staff, excellent location, free coffee and fruit available at all hours.
Cons: Nothing. I liked it all.
9.3 Excellent
Pros: The location of the hotel was amazing for the purpose of my visit. It exceeded my expectations. It's 8 minutes walking to Quincy market and the harbor. About 14 minutes walking to the Boston public garden. And about 11 minutes from the south station and chinatown. I thought I'll be needing to use the T (Boston subway system) all the time but that wasn't the case. Of course it depends on how many days the trip was and how much one wants to cover of sightseeing. The suite was comfortable enough for me. The staff was friendly. I enjoyed the staying a lot.
Cons: The suite is expensive for it's value. The furniture is very old, especially the sofa and the carpet. The water machine on my floor wasn't working. And purified water itself tastes like soda. Maybe some people would like this taste.
8.3 Excellent
Pros: The location was great, our room was quiet and just what we needed for one night
Cons:
9.3 Excellent
Pros: This is my third stay here and it's always a pleasant stay whenever I visit. The staff is friendly, the amenities, for what it's worth, works and is great as well. It's in the epicenter of everything there is to do in Boston and that's why it's one of my favorite places to stay in..
Cons: Nothing about it made me dislike anything that they had to offer. I wish the price was better, but that always depends on the weekend and how far in advance you book.
3.8 Mediocre
Pros: Just the location
Cons: Staff behaviour
5.8 Okay
Pros: good staff
Cons: coffee machine broken in the breakfast area
6.3 Good
Pros: The size of the room
Cons: The TVs didn't work. The room looked a bit shabby
8.3 Excellent
Pros: The confort
Cons:
With a stay at Club Quarters Hotel in Boston, you'll be centrally located in Boston, steps from Downtown Crossing and 3 minutes by foot from The Freedom Trail. Featured amenities include a business center, express check-in, and express check-out. Self parking (subject to charges) is available onsite.
Boston Omni Parker House Hotel is centrally located in Boston, a 3-minute walk from Boston City Hall and 7 minutes by foot from Quincy Market. Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Boston? This hotel has facilities measuring 0 square feet (0 square meters), including conference space.
Overall 7.8 Good
Based on 9,055 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
10.0
Pros: Perfect location within walking distance to most all of the attractions. Beds are comfy and the ambience of the hotel is remarkable. Dining and shopping are just down the street and yet the feel of the place is secluded.
Mediocre
3.0
Pros: The location of the hotel is great for getting around town.
Good
7.0
Pros: Good location, Safety box, Fitness gym, Free WiFi
Excellent
10.0
Pros: Great location - highly recommend for a short stay
Excellent
10.0
Pros: Location is great.
Excellent
9.0
Pros: Lobby history and location
Okay
4.0
Pros: It was clean and the location is good.
Poor
1.0
Okay
5.8
Pros: Location
Okay
5.0
Pros: Historical property in an excellent location - but that is literally all it has to offer.
Excellent
10.0
Pros: front desk was very fast
Excellent
9.3
Details
Reviews
Overall 7.8 Good
Based on 9,055 reviews
Location
9.4
Bar
8.7
Service
8.4
Vibe
6.3
Cleanliness
4.9
WiFi
4.6
Room
4.5
Breakfast
3.7
Comfort
3.4
Location
9.3
Service
8.1
Food
6.0
Vibe
4.8
Value
4.6
Amenities
4.5
Room
3.9
Breakfast
3.7
Cleanliness
3.5
Comfort
3.3
WiFi
2.7
Location
9.5
Service
7.9
Vibe
4.9
Amenities
4.7
Cleanliness
3.9
Room
3.5
Breakfast
3.2
Comfort
2.8
WiFi
2.7
Location
8.9
Service
6.9
Vibe
4.5
Amenities
4.4
Cleanliness
4.0
Comfort
3.6
Breakfast
3.5
Room
3.4
WiFi
2.8
Location
8.9
Service
7.3
Vibe
5.1
Amenities
4.7
Cleanliness
4.5
Breakfast
3.7
Room
3.2
Comfort
2.8
WiFi
2.7
10.0 Excellent
Pros: Perfect location within walking distance to most all of the attractions. Beds are comfy and the ambience of the hotel is remarkable. Dining and shopping are just down the street and yet the feel of the place is secluded.
Cons: Not sure if self parking was available but it would have been nice. Having to valet was cumbersome at times.
3.0 Mediocre
Pros: The location of the hotel is great for getting around town.
Cons: The hotel is very dated and the room was so tiny it was difficult maneuvering around. There are none of the amenities (like charging plugs) that are standard for hotel rooms.
7.0 Good
Pros: Good location, Safety box, Fitness gym, Free WiFi
Cons: Room, closet are small. No refrigerator
10.0 Excellent
Pros: Great location - highly recommend for a short stay
Cons:
10.0 Excellent
Pros: Location is great.
Cons: Rooms are small.
9.0 Excellent
Pros: Lobby history and location
Cons:
4.0 Okay
Pros: It was clean and the location is good.
Cons: The noise level was unbearable. I think there was some kind of construction across the street. I was up all night. In addition there was a $20 hotel fee that was not apparent until after booking. People need to know this upfront!
1.0 Poor
Pros:
Cons: When I check in at 8pm in a regular Saturday, they told don't have double bed room I booked, I only can take a small room with one full/queen bed and a roller small bed, and it's barely fit in the room. Indeed, they offer you cancel without penalty! THX!
5.8 Okay
Pros: Location
Cons: Extremely old, carpets smells like muggi weather.
5.0 Okay
Pros: Historical property in an excellent location - but that is literally all it has to offer.
Cons: The rooms and facilities are in desperate of renovation. The historical aspect of the property is wonderful but for the money, as compared to the quality of the facilities, it’s just not worth it.
10.0 Excellent
Pros: front desk was very fast
Cons: that i couldnt stay 2nd night at the same rate
9.3 Excellent
Pros:
Cons: Check in clerk was very rude
Boston Omni Parker House Hotel is centrally located in Boston, a 3-minute walk from Boston City Hall and 7 minutes by foot from Quincy Market. Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Boston? This hotel has facilities measuring 0 square feet (0 square meters), including conference space.
Overall 7.5 Good
Based on 1,294 reviews
All reviews
- All reviews
Mediocre
2.5
Excellent
8.3
Mediocre
3.3
Pros: The bed was comfortable. That was the only positive takeaway from this stay.
Excellent
10.0
Pros: Great property, easy access
Okay
5.5
Pros: The location was great and it was neat and clean.
Excellent
10.0
Pros: The facility is located within 200 steps of Boston Common park and the Freedom Trail. Location is also in the middle of resturants and shopping, you can walk everywhere or jump on the City Trolley ($$) but worth it. Parking in the Boston Common garage is recommended as it is under the park, again walking distance. You have plenty of time to unload your car on the street.
Okay
5.0
Pros: The location was the best thing about the place. Within walking distance for most everthing.
Mediocre
3.8
Pros: Location
Excellent
8.0
Pros: The place was a little hard to find, and the entrance and elevator are a bit grim and do not make a good first impression. However, the studio was fine. It is in an L configuration, with the bed in one end of the L, and the living area in the other. The kitchenette is in between. Creates a nice division.
Okay
5.0
Details
Reviews
Overall 7.5 Good
Based on 1,294 reviews
Cleanliness
7.4
Comfort
7.1
Location
9.3
Services
7.0
Staff
6.7
Value for money
7.2
2.5 Mediocre
Pros:
Cons: The room was totally filthy of accumulated dust especially on the back of portable aircon, cobwebs at the window sills, the window blinds are tattered, the legs of the center table is ready to fall off, fire exit windows are taped shut and carpeting is very dirty and pulling off on the elevated side of the room. We lost power in our room and no help around during this emergency situation. I am demanding full refund of my money. This is not acceptable. No one should experience the above condition.
8.3 Excellent
Pros:
Cons: The air-condition is too noisy.
3.3 Mediocre
Pros: The bed was comfortable. That was the only positive takeaway from this stay.
Cons: This was the most disappointing rental experience I've personally ever experienced. There are two basic expectations when you rent a room: 1. You will have a bed with clean sheets, and 2. you will have a working shower. Only 50% of the absolute bare minimum requirements were met on this trip. - I arrived Sunday night to a room with no running water in the shower and a sink that didn't drain. - I was in Boston for work and had to go to an entire day's worth of professional meetings without a shower. - I was promised that the shower and sink would be fixed between 9am - 5pm on Monday while I was at work. - I returned home from work Monday night to no running water in the shower for a second day and zero updates about the status of repairs despite several emails from me throughout the day. - I was told that the "contractor" wasn't in the building on Monday and he would come on Tuesday, however, it was very clear that someone had come into the apartment during the day to fix the clogged sink but obviously didn't touch the shower. - Instead of being moved to a new room, I was given an access code to another room only to use the shower. - The second room had no working lights in the apartment except for the bathroom. - The shower was finally fixed in the apartment I booked during the work day on Tuesday, however, the shower and bathroom was a complete mess when I returned. The shower had obviously not been cleaned since the last guest because there was hair all over the walls, floor and soap stands, and there were dirty shoe prints and mud all over the bath mat. To say this is unacceptable is an understatement. In full transparency, they gave me a 50% refund when I pushed them to do something to make the stay better.
10.0 Excellent
Pros: Great property, easy access
Cons:
5.5 Okay
Pros: The location was great and it was neat and clean.
Cons: They did not supply us with sufficient towels for the amount of guests. I contacted them via the app but they never got back to me!
10.0 Excellent
Pros: The facility is located within 200 steps of Boston Common park and the Freedom Trail. Location is also in the middle of resturants and shopping, you can walk everywhere or jump on the City Trolley ($$) but worth it. Parking in the Boston Common garage is recommended as it is under the park, again walking distance. You have plenty of time to unload your car on the street.
Cons: nothing
5.0 Okay
Pros: The location was the best thing about the place. Within walking distance for most everthing.
Cons: Like other people have stated. The front door was propped open and the lock taped up so no use for the front door code. The main floor was warm. Took the elevator to the 5th floor and it was also warm. Used the code to get into the hallway and it was also warm. Used the code to enter our room and it too was also warm. There was a thermostat on the wall which indicated that the air was running but it was 84 degrees in the room. They also had a portable air conditioner in the room which was running and between the two still couldn't cool the room. So we left and got something to eat to see if it would cool down any. Upon our return it was still 84 in the room so we decided not to stay there and be miserable. Instead we went around the corner to the Hyatt Regency and stayed.
3.8 Mediocre
Pros: Location
Cons: Unit was run down, portable A/C unit couldn't cool entire unit, loveseat and chair were about 30 years old, the unit smelled like garbage. NOTHING like the posted photos!
8.0 Excellent
Pros: The place was a little hard to find, and the entrance and elevator are a bit grim and do not make a good first impression. However, the studio was fine. It is in an L configuration, with the bed in one end of the L, and the living area in the other. The kitchenette is in between. Creates a nice division.
Cons: It was critical for me to get on the internet Monday night, and all night it was down. I called the number that was on the reservation email (which I had printed out beforehand) to tell them, but apparently it couldn't be fixed. I do think I should get some money back due to this.
5.0 Okay
Pros:
Cons: Carpet should be renewed.
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