Boston hotels in Downtown
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Best hotels in Downtown (Boston)
Nestled in the very heart of Downtown Crossing, The Godfrey Hotel Boston is mere steps to theater, shopping, nightlife, dining, public transportation, the Boston Common, financial district office towers, the Freedom Trail and Chinatown.
Overall 9.0 Excellent
Based on 2,290 reviews
All reviews
- All reviews
Excellent
9.7
Excellent
10.0
Pros: The staff was AMAZING! The hotel was clean, comfortable and beautiful. And the location was perfect for where we wanted to walk to. I would definitely recommend it and will stay there again! Hotel employee went above & beyond to help us &
Good
6.0
Pros: It was conveniently located.
Excellent
10.0
Pros: Hotel location and convenience
Excellent
8.0
Pros: Location, location, location. Easy to get to everything. We didn’t even need a car.
Okay
4.0
Pros: Nice staff let us check in early. Had no problem with us hanging out in the lobby when our flight was delayed.
Excellent
8.0
Good
7.0
Pros: Bellhops, valet & room service staff were top notch. I had a problem checking in. They noticed & tried to make up for inflexible front desk.
Excellent
9.0
Pros: The location
Excellent
10.0
Pros: Location, staff, rooms
Excellent
10.0
Pros: The front desk staff is so nice and accomodating! I really enjoyed my room. The bathroom was sparkling clean, the TV was customized with my name on it, and the beds were very comfortable. The location is perfect. There is a Macys across the street, a Starbucks around the corner, and trains right nearby. I did not need to take any cabs during my stay. I will always come back to The Godfrey!!
Excellent
8.0
Pros: Quick and easy check in
Details
Reviews
Overall 9.0 Excellent
Based on 2,290 reviews
Cleanliness
9.4
Comfort
9.2
Location
9.5
Services
8.9
Staff
9.2
Value for money
8.2
9.7 Excellent
Pros:
Cons: Menu options and Room Service could be better (and available 24/7), instead of limited until 11 pm
10.0 Excellent
Pros: The staff was AMAZING! The hotel was clean, comfortable and beautiful. And the location was perfect for where we wanted to walk to. I would definitely recommend it and will stay there again! Hotel employee went above & beyond to help us &
Cons:
6.0 Good
Pros: It was conveniently located.
Cons: The room is small and the 20 bucks per day fee for internet and gym is not worth it.
10.0 Excellent
Pros: Hotel location and convenience
Cons: location
8.0 Excellent
Pros: Location, location, location. Easy to get to everything. We didn’t even need a car.
Cons: For the price, room was small and cramped.
4.0 Okay
Pros: Nice staff let us check in early. Had no problem with us hanging out in the lobby when our flight was delayed.
Cons: REALLY tiny room. Kind of a snooty vibe, even though the "Downtown Crossing" neighborhood is a little sketchy. Be careful walking around at night!
8.0 Excellent
Pros:
Cons: Room had a strange layout, was very dark. Only had 1 window to an inner courtyard, very dark.
7.0 Good
Pros: Bellhops, valet & room service staff were top notch. I had a problem checking in. They noticed & tried to make up for inflexible front desk.
Cons: Checking in was a problem. Front desk was inflexible. Woman who appeared to be the manager came out & she actually snapped at me. I was shocked. Another person at front desk tried to tell me that something that was a hotel policy was a law.
9.0 Excellent
Pros: The location
Cons: The bathroom door was a sliding wooden door that does not lock and staying with multiple people where a bathroom door doesn't shut/lock probably was the only odd thing
10.0 Excellent
Pros: Location, staff, rooms
Cons: The room felt clean upon arrival but upon further inspection there were a few things slightly dirty
10.0 Excellent
Pros: The front desk staff is so nice and accomodating! I really enjoyed my room. The bathroom was sparkling clean, the TV was customized with my name on it, and the beds were very comfortable. The location is perfect. There is a Macys across the street, a Starbucks around the corner, and trains right nearby. I did not need to take any cabs during my stay. I will always come back to The Godfrey!!
Cons: I wish I could have kept my robe for free.
8.0 Excellent
Pros: Quick and easy check in
Cons: The shower water was not hot in the morning.
Nestled in the very heart of Downtown Crossing, The Godfrey Hotel Boston is mere steps to theater, shopping, nightlife, dining, public transportation, the Boston Common, financial district office towers, the Freedom Trail and Chinatown.
Bicycle hire
Fitness centre
Restaurant
Bar/Lounge
Room service
Parking
Laundry service
Business centre
No smoking
Express check out
Free Wi-Fi
Air-conditioned
Storage available
With a stay at Four Seasons Hotel Boston in Boston (Downtown Boston), you'll be within a 5-minute walk of Newbury Street and Boston Public Garden. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services.
Overall 9.0 Excellent
Based on 102 reviews
All reviews
- All reviews
Excellent
8.0
Pros: Highly professional staff, warmly greeting and fast.
Excellent
10.0
Pros: Perfect location, nice clean and comfortable!
Good
7.0
Pros: Nice breakfast, especially if you get a window seat. Great location. Smooth check-in and check-out. They added a bidet for us and always very quick with room service. Had unlimited complementary water and would always place extra when they do the turndown service which I appreciate. The staff were always very nice.
Excellent
10.0
Pros: Loved everything about staying at the Four Seasons Boston. The service was impeccable and they really made us feel "at home." My kids especially loved the welcome wagon and cookies and milk :) The hotel was clean, warm and inviting and I would absolutely stay there again. Highly recommend!
Details
Reviews
Overall 9.0 Excellent
Based on 102 reviews
Cleanliness
9.3
Comfort
9.3
Location
9.6
Services
8.9
Staff
9.2
Value for money
7.9
8.0 Excellent
Pros: Highly professional staff, warmly greeting and fast.
Cons: One little remark for not having coffee/ tea station at room. I had to order.
10.0 Excellent
Pros: Perfect location, nice clean and comfortable!
Cons:
7.0 Good
Pros: Nice breakfast, especially if you get a window seat. Great location. Smooth check-in and check-out. They added a bidet for us and always very quick with room service. Had unlimited complementary water and would always place extra when they do the turndown service which I appreciate. The staff were always very nice.
Cons: I requested a half day extension but they unfortunately didn't accommodate us even though I checked to see if they had available rooms and they did. The bed was a little uncomfortable and they had the typical duvet sandwiched in two flat sheets, which I quite dislike in American Hotels.
10.0 Excellent
Pros: Loved everything about staying at the Four Seasons Boston. The service was impeccable and they really made us feel "at home." My kids especially loved the welcome wagon and cookies and milk :) The hotel was clean, warm and inviting and I would absolutely stay there again. Highly recommend!
Cons:
With a stay at Four Seasons Hotel Boston in Boston (Downtown Boston), you'll be within a 5-minute walk of Newbury Street and Boston Public Garden. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services.
Pool
Pets allowed on request. Charges may apply.
Spa
Fitness centre
Restaurant
Bar/Lounge
Child-friendly
Room service
Laundry service
Business centre
Wheelchair accessible
Airport shuttle
No smoking
Express check out
Free Wi-Fi
Air-conditioned
Storage available
With a stay at The Bostonian Boston in Boston (Downtown Boston), you'll be steps from The Freedom Trail and Faneuil Hall Marketplace. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. This hotel has 6 meeting rooms available for events.
Overall 8.8 Excellent
Based on 911 reviews
All reviews
- All reviews
Excellent
10.0
Pros: How quite it was
Excellent
8.0
Pros: Great location near the harbor and markets although they were closed due to COVID 19. Staff was incredible and very attentive despite being short staffed.
Excellent
10.0
Pros: Great place to stay, super location, onsite restaurant was fabulous! We would definitely stay there again!
Excellent
10.0
Pros: No food service but local to all shops and restaurants
Okay
4.0
Pros: the location was convenient - thats it.
Excellent
8.0
Pros: Loved the location and the hotel itself
Excellent
10.0
Pros: Great friendly staff, very comfortable bed, large modern bathroom. We were very pleased with this hotel.
Excellent
10.0
Pros: The Bostonian is centrally locates and within easy walking distance to the freedom trail, shopping, and dining. The apple cider was a nice touch as well.
Excellent
10.0
Pros: Staff was wonderful and very helpful! Location was perfect.
Excellent
9.0
Pros: Location.
Okay
5.0
Pros: Shower
Excellent
10.0
Pros: Nice staff and beautiful property in a great location.
Good
7.0
Pros: Great location, very comfortable, most staff was very helpful. The best restaraunt we experienced in the downtown area. Their food was fantastic!
Good
7.0
Pros: We liked the location - close to the airport, Faneuil Hall and the Financial center and places of interest.
Good
6.7
Pros: Gabriel the concierge workers opening doors
Good
7.7
Pros: i loved how it was so close to the fanueil hall and it was an easy walk to most of the places, especially the freedom trail. it was also near the TD garden, so that was pretty awesome
Good
6.3
Pros: The location of the hotel was perfect. No car needed as we were right next to all of the shopping of Fanuiel Hall. Also, the spa was right next door which just what we wanted for a girls weekend away.
Excellent
8.0
Pros: Location was near where I had to do business.
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Cons: $self.cons
Good
6.0
Pros: Location. Comfort. Relaxed atmosphere for a city centre hotel.
Good
6.4
Pros: within walking distance of most everything and the balcony overlooking the area was great
Good
6.0
Pros: Friendly staff, close to airport, walking distance to great restaurants, bars, and nightclubs in Boston's North End.
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Cons: $self.cons
Good
6.8
Pros: high quality room, comfortable, clean, brilliant location
Details
Reviews
Overall 8.8 Excellent
Based on 911 reviews
Cleanliness
9.1
Comfort
8.9
Location
9.6
Services
8.7
Staff
9.1
Value for money
7.7
10.0 Excellent
Pros: How quite it was
Cons: The mattress
8.0 Excellent
Pros: Great location near the harbor and markets although they were closed due to COVID 19. Staff was incredible and very attentive despite being short staffed.
Cons: Hallways were 85 degrees throughout the day and night.
10.0 Excellent
Pros: Great place to stay, super location, onsite restaurant was fabulous! We would definitely stay there again!
Cons:
10.0 Excellent
Pros: No food service but local to all shops and restaurants
Cons:
4.0 Okay
Pros: the location was convenient - thats it.
Cons: The view of our room was to a dumpster. Paying $--- a night you would expect something nicer. Also, you hear the club music clearly from your room. I couldn't sleep until 2:00 am. No parking had to pay $51 for overnight parking. SPent more than I hoped fo
8.0 Excellent
Pros: Loved the location and the hotel itself
Cons: The noise level between 10pm and 1am. Two out of the three nights of our stay.
10.0 Excellent
Pros: Great friendly staff, very comfortable bed, large modern bathroom. We were very pleased with this hotel.
Cons:
10.0 Excellent
Pros: The Bostonian is centrally locates and within easy walking distance to the freedom trail, shopping, and dining. The apple cider was a nice touch as well.
Cons:
10.0 Excellent
Pros: Staff was wonderful and very helpful! Location was perfect.
Cons:
9.0 Excellent
Pros: Location.
Cons:
5.0 Okay
Pros: Shower
Cons: Rude people in 204 bumping music till 3 am
10.0 Excellent
Pros: Nice staff and beautiful property in a great location.
Cons: Windows needed to be cleaned.
7.0 Good
Pros: Great location, very comfortable, most staff was very helpful. The best restaraunt we experienced in the downtown area. Their food was fantastic!
Cons: The housekeeping schedule was a bit off - but fine in detail. Also, one of the staff members was not particularly helpful with walking directions.
7.0 Good
Pros: We liked the location - close to the airport, Faneuil Hall and the Financial center and places of interest.
Cons: The breakfast - only one available in the area - was expensive and not good. We were forced to go to one of the closest hotels in order to get a proper buffet breakfast.
6.7 Good
Pros: Gabriel the concierge workers opening doors
Cons: the cover of heating unit fell off and the filter was loaded with dust
7.7 Good
Pros: i loved how it was so close to the fanueil hall and it was an easy walk to most of the places, especially the freedom trail. it was also near the TD garden, so that was pretty awesome
Cons:
6.3 Good
Pros: The location of the hotel was perfect. No car needed as we were right next to all of the shopping of Fanuiel Hall. Also, the spa was right next door which just what we wanted for a girls weekend away.
Cons: The parking to stay at this hotel was really pricey. So we parked at the T-station which was a lot cheaper, however it meant a short walk to the hotel with all of our luggage
8.0 Excellent
Pros: Location was near where I had to do business.
6.0 Good
Pros: Location. Comfort. Relaxed atmosphere for a city centre hotel.
Cons: Breakfasts were rather expensive.
6.4 Good
Pros: within walking distance of most everything and the balcony overlooking the area was great
Cons: thought the carpet needed to be cleaned in the room and possibly replaced in the hallways
6.0 Good
Pros: Friendly staff, close to airport, walking distance to great restaurants, bars, and nightclubs in Boston's North End.
6.8 Good
Pros: high quality room, comfortable, clean, brilliant location
Cons: n/a
With a stay at The Bostonian Boston in Boston (Downtown Boston), you'll be steps from The Freedom Trail and Faneuil Hall Marketplace. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. This hotel has 6 meeting rooms available for events.
Fitness centre
Restaurant
Bar/Lounge
Child-friendly
Room service
Parking
Laundry service
Business centre
No smoking
Express check out
Wi-Fi
Air-conditioned
Storage available
Marriott Vacation Club Pulse at Custom House, Boston welcomes guests with spacious suite accommodations, thoughtful amenities and a perfect location near the water. Embrace effortless relaxation in vacation ownership rentals with separate living and sleeping areas, full kitchenettes and unmatched views of Boston Harbor. Enjoy a coveted location in downtown Boston near popular landmarks including Quincy Market, Faneuil Hall, the Boston Opera House and historic Freedom Trail. Dine anytime with local restaurant delivery, reinvigorate with a visit to our fitness center or admire the view from our 26th-floor open-air Observation Deck. Kids and adults alike will love features like an on-site movie theater and game room. However you elect to spend your time in "The Hub," we're confident you'll love calling our vacation rentals your home away from home in Boston.
Overall 9.1 Excellent
Based on 43 reviews
All reviews
- All reviews
Excellent
10.0
Pros: everything including facilities, staff, location, etc.
Good
6.0
Pros: I wish there was a real restaurant and bar in the hotel. Bar was lacking and bartender was a bit grouchy.
Excellent
9.0
Pros: The rooms were large and well equipped. The beds were comfy. The two-story rooms made them feel more like a suite than regular room and the high ceilings and architectural elements of the historic building are lovely. The location is unbeatable.
Good
7.7
Pros: The location cannot be beat if you want to be close to Quincy Market/North End/Downtown. Also, all the rooms are suites with a spacious living space. This is also a historic building so be sure to browse the museum quality displays throughout the lobby and hallways.
Don't miss the observation deck!!
Excellent
10.0
Pros: Location is perfect. History of the building is fascinating.
Excellent
10.0
Pros: The location was perfect, the staff was great, they had activities for those staying in and the price was high but considering everything that you get I think it's worth it.
Mediocre
3.0
Excellent
8.3
Pros: Great location. Large rooms in historic beautiful building. Nice breakfast in morning
Excellent
10.0
Pros: LOCATION LOCATION LOCATION
Excellent
10.0
Pros: We really enjoyed our stay at Marriott Custom House during our recent family vacation to Boston. The location is ideal and the villas provided plenty of space for everyone. The observation deck was fun and we went up there several times during our stay. We would definitely return to the Custom House again.
Poor
1.0
Pros: Nothing
Excellent
10.0
Pros: Not applicable
Details
Reviews
Overall 9.1 Excellent
Based on 43 reviews
Cleanliness
9.8
Comfort
9.2
Location
9.9
Services
9.2
Staff
9.4
Value for money
8.1
10.0 Excellent
Pros: everything including facilities, staff, location, etc.
Cons: nothing
6.0 Good
Pros: I wish there was a real restaurant and bar in the hotel. Bar was lacking and bartender was a bit grouchy.
Cons:
9.0 Excellent
Pros: The rooms were large and well equipped. The beds were comfy. The two-story rooms made them feel more like a suite than regular room and the high ceilings and architectural elements of the historic building are lovely. The location is unbeatable.
Cons: It was hard to regulate the room temperature and the HVAC was a bit noisy.
7.7 Good
Pros: The location cannot be beat if you want to be close to Quincy Market/North End/Downtown. Also, all the rooms are suites with a spacious living space. This is also a historic building so be sure to browse the museum quality displays throughout the lobby and hallways.
Don't miss the observation deck!!
Cons: Bathroom was tiny - I understand wanting to have access from bed and living rooms but that doesn't really work in a 'smaller than average' hotel bathroom. Take out the big dining table, change to a drop leaf and steal 6 feet to expand the bathroom. Btw, if you are a light sleeper, request a high floor.
10.0 Excellent
Pros: Location is perfect. History of the building is fascinating.
Cons: The air conditioning system is tricky. Better ask the staff to explain it and put it on auto.
10.0 Excellent
Pros: The location was perfect, the staff was great, they had activities for those staying in and the price was high but considering everything that you get I think it's worth it.
Cons: Maybe having a complimentary breakfast.
3.0 Mediocre
Pros:
Cons: we had a small favor to ask, which they first promised later refused.
8.3 Excellent
Pros: Great location. Large rooms in historic beautiful building. Nice breakfast in morning
Cons: We were on first floor near the breakfast room and toilets. Got quite loud on occasions.
10.0 Excellent
Pros: LOCATION LOCATION LOCATION
Cons: No
10.0 Excellent
Pros: We really enjoyed our stay at Marriott Custom House during our recent family vacation to Boston. The location is ideal and the villas provided plenty of space for everyone. The observation deck was fun and we went up there several times during our stay. We would definitely return to the Custom House again.
Cons:
1.0 Poor
Pros: Nothing
Cons:
10.0 Excellent
Pros: Not applicable
Cons:
Marriott Vacation Club Pulse at Custom House, Boston welcomes guests with spacious suite accommodations, thoughtful amenities and a perfect location near the water. Embrace effortless relaxation in vacation ownership rentals with separate living and sleeping areas, full kitchenettes and unmatched views of Boston Harbor. Enjoy a coveted location in downtown Boston near popular landmarks including Quincy Market, Faneuil Hall, the Boston Opera House and historic Freedom Trail. Dine anytime with local restaurant delivery, reinvigorate with a visit to our fitness center or admire the view from our 26th-floor open-air Observation Deck. Kids and adults alike will love features like an on-site movie theater and game room. However you elect to spend your time in "The Hub," we're confident you'll love calling our vacation rentals your home away from home in Boston.
Fitness centre
Bar/Lounge
Child-friendly
Room service
Parking
Laundry service
Express check out
Free Wi-Fi
Air-conditioned
Where to stay in Downtown (Boston)?
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Popular in Boston
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Airports in Boston
Landmarks in Boston
- Faneuil Hall
- South Station
- Copley Place
- Boston Common
- New England Aquarium
- Prudential Center
- Back Bay Station
- Copley Square
- Tufts Medical Center
- Freedom Trail
- Boston Opera House
- Long Wharf
- Berklee College of Music
- Symphony Hall
- John Hancock Tower
- Boston City Hall
- Emerson College
- Boston Public Garden
- Boston Public Library