Best hotels in Downtown (Boston)
Marriott Vacation Club Pulse at Custom House, Boston welcomes guests with expansive suite accommodations, thoughtful amenities and a perfect location near the water. Located in downtown Boston, our vacation ownership property boasts unmatched views of the harbor, plus is a short distance away from some of the city's most iconic attractions, including Quincy Market, Faneuil Hall, and the Boston Opera House. Ideal for facilitating family vacations, our rental suites include complimentary Wi-Fi, a full kitchenette, separate living and sleeping areas and flat-screen TVs. Reinvigorate with a visit to our fitness center or admire the view from our 26th-floor open-air Observation Deck. Kids and adults alike will love features like an on-site movie theater and game room; dine anytime with local restaurant delivery. However you elect to spend your time in "The Hub," we're confident you'll love calling Marriott Vacation Club Pulse at Custom House, Boston your home away from home.
Overall 9.5 Excellent
Based on 408 reviews
All reviews
- All reviews
- Families
Excellent
9.0
Pros: Beds and location
Excellent
10.0
Pros: Everything. Great area! Great room! Great staff!
Excellent
10.0
Pros: Everything! From the Loft 1 bedroom with comfortable mattress, spa-like bathroom and comfortable living area, we all enjoyed our 3 night stay. The washer and dryer location next to the game room was fantastic and the Observation Deck was phenomenal. The location was right in the heart of everything. Last but not least, the staff were so warm and welcoming. It was like home away from home.
Excellent
9.6
Pros: Breakfast was not included in our package, which was disappointing as the room rate was very high, so even a continental style breakfast would have been nice.
Excellent
9.6
Pros: Location was great Building was amazing , unfortunately no pool Great staff
Excellent
9.6
Pros: The location was fantastic! We were able to walk to most of the historic areas. Access to the interstate was relatively easy, but if you wanted to only stay in Boston, you would never need your car.
Excellent
9.6
Pros: Excellent location - easy walk to attractions. We used Uber a lot to go to further away attractions like the museum of science, Harvard, legoland and airport. Overall excellent experience. Breakfast is not complimentary but there is a food court at finauel hall which is close by and 7-eleven is across the street. With the efficiency kitchen, we were able to eat breakfast in the room.
Excellent
10.0
Pros: LOCATION LOCATION LOCATION
Excellent
10.0
Pros: We really enjoyed our stay at Marriott Custom House during our recent family vacation to Boston. The location is ideal and the villas provided plenty of space for everyone. The observation deck was fun and we went up there several times during our stay. We would definitely return to the Custom House again.
Excellent
10.0
Pros: Spacious rooms in a perfect location!
Excellent
9.6
Pros: Friendly and helpful staff, comfortable bed and linens, high ceilings, and historical aspects of location.
Good
7.5
Pros: Second time staying there and I will not stay anywhere else. Very accommodating! Love this place!!
Details
Reviews
Overall 9.5 Excellent
Based on 408 reviews
Cleanliness
10.0
Location
9.7
Room
9.1
Vibe
9.0
Amenities
8.8
Service
8.7
Breakfast
2.7
Location
9.7
Amenities
9.0
Room
8.6
Service
8.4
9.0 Excellent
Pros: Beds and location
Cons:
10.0 Excellent
Pros: Everything. Great area! Great room! Great staff!
Cons:
10.0 Excellent
Pros: Everything! From the Loft 1 bedroom with comfortable mattress, spa-like bathroom and comfortable living area, we all enjoyed our 3 night stay. The washer and dryer location next to the game room was fantastic and the Observation Deck was phenomenal. The location was right in the heart of everything. Last but not least, the staff were so warm and welcoming. It was like home away from home.
Cons: There is nothing negative about this property.
9.6 Excellent
Pros: Breakfast was not included in our package, which was disappointing as the room rate was very high, so even a continental style breakfast would have been nice.
Cons:
9.6 Excellent
Pros: Location was great Building was amazing , unfortunately no pool Great staff
Cons: N/a
9.6 Excellent
Pros: The location was fantastic! We were able to walk to most of the historic areas. Access to the interstate was relatively easy, but if you wanted to only stay in Boston, you would never need your car.
Cons: For as much as the room was, it would have been helpful to not have to "buy" things at breakfast. But there is a small kitchenette, so breakfast items could be purchased and used in the room.
9.6 Excellent
Pros: Excellent location - easy walk to attractions. We used Uber a lot to go to further away attractions like the museum of science, Harvard, legoland and airport. Overall excellent experience. Breakfast is not complimentary but there is a food court at finauel hall which is close by and 7-eleven is across the street. With the efficiency kitchen, we were able to eat breakfast in the room.
Cons: For the price of the room, I think the continental breakfast should be included.
10.0 Excellent
Pros: LOCATION LOCATION LOCATION
Cons: No
10.0 Excellent
Pros: We really enjoyed our stay at Marriott Custom House during our recent family vacation to Boston. The location is ideal and the villas provided plenty of space for everyone. The observation deck was fun and we went up there several times during our stay. We would definitely return to the Custom House again.
Cons:
10.0 Excellent
Pros: Spacious rooms in a perfect location!
Cons:
9.6 Excellent
Pros: Friendly and helpful staff, comfortable bed and linens, high ceilings, and historical aspects of location.
Cons: Locked doors prior to checking in made it a bit difficult to actually get in and check-in.
7.5 Good
Pros: Second time staying there and I will not stay anywhere else. Very accommodating! Love this place!!
Cons: I liked everything. It was perfect!
Marriott Vacation Club Pulse at Custom House, Boston welcomes guests with expansive suite accommodations, thoughtful amenities and a perfect location near the water. Located in downtown Boston, our vacation ownership property boasts unmatched views of the harbor, plus is a short distance away from some of the city's most iconic attractions, including Quincy Market, Faneuil Hall, and the Boston Opera House. Ideal for facilitating family vacations, our rental suites include complimentary Wi-Fi, a full kitchenette, separate living and sleeping areas and flat-screen TVs. Reinvigorate with a visit to our fitness center or admire the view from our 26th-floor open-air Observation Deck. Kids and adults alike will love features like an on-site movie theater and game room; dine anytime with local restaurant delivery. However you elect to spend your time in "The Hub," we're confident you'll love calling Marriott Vacation Club Pulse at Custom House, Boston your home away from home.
With a stay at Four Seasons Hotel Boston in Boston (Downtown Boston), you'll be within a 5-minute walk of Newbury Street and Boston Public Garden. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services.
Overall 9.2 Excellent
Based on 995 reviews
All reviews
- All reviews
- Couples
Good
7.5
Excellent
9.6
Pros: Fabulous bedroom room beautifully decorated and spotlessly clean . Staff so friendly and attentive. Food delicious and bar area relaxed with a lovely atmosphere .
Good
6.3
Pros: Location
Excellent
9.2
Pros: The property was great and the staff was exactly what you’d expect from the Four Seasons. They made my birthday feel special.
Excellent
8.8
Pros: Staff very friendly
Good
7.9
Pros: The bed
Excellent
8.8
Pros: Staff exceedingly attentive. Every individual was delightful and willing to please. Location was superior for our needs. Dining room was comfortable with a pleasant view of Boston Common. Also enjoyed the bar area.
Excellent
10.0
Pros: Loved everything about staying at the Four Seasons Boston. The service was impeccable and they really made us feel "at home." My kids especially loved the welcome wagon and cookies and milk :) The hotel was clean, warm and inviting and I would absolutely stay there again. Highly recommend!
Excellent
9.2
Pros: Great service!
Good
7.5
Pros: breakfast is good and so is the location, service
Details
Reviews
Overall 9.2 Excellent
Based on 995 reviews
Cleanliness
10.0
Location
9.9
Service
9.3
Vibe
9.0
Amenities
8.8
Room
8.2
Food
8.0
Breakfast
7.2
Pool
7.1
Wellness
6.8
Service
9.4
7.5 Good
Pros:
Cons: The gym is very small and needs a renovation.
9.6 Excellent
Pros: Fabulous bedroom room beautifully decorated and spotlessly clean . Staff so friendly and attentive. Food delicious and bar area relaxed with a lovely atmosphere .
Cons:
6.3 Good
Pros: Location
Cons: Staff attitude ranged from amateur to obsequious.
9.2 Excellent
Pros: The property was great and the staff was exactly what you’d expect from the Four Seasons. They made my birthday feel special.
Cons: I came to the realization pretty quickly that I was paying for the hotel “name” and the real estate. I’ve had much nicer accommodations in far less expensive hotel brands. But hey, now I can say I’ve stayed at The Four Seasons.
8.8 Excellent
Pros: Staff very friendly
Cons: First day we were out for 6 hours then returned to the room we had left and had to ask for the housekeeper to visit
7.9 Good
Pros: The bed
Cons: The view of the room in addition to the noise from ac machines on top of the podium.
8.8 Excellent
Pros: Staff exceedingly attentive. Every individual was delightful and willing to please. Location was superior for our needs. Dining room was comfortable with a pleasant view of Boston Common. Also enjoyed the bar area.
Cons: Room layout was odd, with the bathroom right next to the bed. Restaurant dining options were limited. After checking in, after traveling all day we were looking for a light meal and ended settling for a hamburger and a bowl of soup. We found the in-room dining had different options and wonder why these were not available in the restaurant. Food and beverage prices were high even by hotel dining standards. Lobby was sterile and not very comfortable.
10.0 Excellent
Pros: Loved everything about staying at the Four Seasons Boston. The service was impeccable and they really made us feel "at home." My kids especially loved the welcome wagon and cookies and milk :) The hotel was clean, warm and inviting and I would absolutely stay there again. Highly recommend!
Cons:
9.2 Excellent
Pros: Great service!
Cons: Attention to detail: serving the room service coffee (low quality) with cold milk considering the coffee costs almost 15 USD.
7.5 Good
Pros: breakfast is good and so is the location, service
Cons: price, value for money. too many brands out there offering similar levels of service 15% chepaer
With a stay at Four Seasons Hotel Boston in Boston (Downtown Boston), you'll be within a 5-minute walk of Newbury Street and Boston Public Garden. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services.
Nestled in the very heart of Downtown Crossing, The Godfrey Hotel Boston is mere steps to theater, shopping, nightlife, dining, public transportation, the Boston Common, financial district office towers, the Freedom Trail and Chinatown.
Overall 9.0 Excellent
Based on 3,041 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
9.7
Excellent
10.0
Pros: The staff was AMAZING! The hotel was clean, comfortable and beautiful. And the location was perfect for where we wanted to walk to. I would definitely recommend it and will stay there again! Hotel employee went above & beyond to help us &
Good
6.0
Pros: It was conveniently located.
Okay
4.0
Pros: Nice staff let us check in early. Had no problem with us hanging out in the lobby when our flight was delayed.
Excellent
8.0
Excellent
9.0
Pros: The location
Good
7.9
Pros: Good location. Room was clean and all the facilities we needed. Coffee house attached to the hotel was great for breakfast and the odd midday snack. Sensor light in bathroom was a nice touch!
Excellent
10.0
Pros: Everything
Excellent
10.0
Pros: Good location. Doorman in front of hotel gives me a sense of security. The high‐ceilinged room made the room wider than my expectation. Ice vending machine was equipped every floor.
Excellent
10.0
Pros: Hotel is so clean and cosy. It felt like home. The staff were friendly and helpful. Location is perfect. We could walk everywhere.
Excellent
8.8
Pros: Nice atmosphere in the Hotel. Attentive and helpful staff. Good location for walking, nowhere of interest out of reach on foot provided you're reasonably fit.
Excellent
9.2
Pros: Good room, convenient location, nice coffee shop in hotel for breakfast
Details
Reviews
Overall 9.0 Excellent
Based on 3,041 reviews
Cleanliness
9.5
Location
9.5
Vibe
9.1
Service
9.0
WiFi
8.7
Food
8.1
Room
7.8
Amenities
7.6
Bar
7.3
Value
4.7
Breakfast
3.5
Cleanliness
9.4
Location
9.3
Service
9.2
Vibe
8.9
Food
8.4
Amenities
7.7
Room
7.1
Bar
7.0
Value
4.4
Breakfast
3.4
Location
9.8
Cleanliness
9.6
Vibe
9.0
Service
8.8
Food
8.4
Amenities
7.8
Room
7.5
Bar
6.9
Value
4.5
Breakfast
3.3
Location
9.3
Service
9.0
Room
7.5
Value
4.4
Location
9.6
Cleanliness
9.6
Service
9.2
Room
7.3
Comfort
6.3
9.7 Excellent
Pros:
Cons: Menu options and Room Service could be better (and available 24/7), instead of limited until 11 pm
10.0 Excellent
Pros: The staff was AMAZING! The hotel was clean, comfortable and beautiful. And the location was perfect for where we wanted to walk to. I would definitely recommend it and will stay there again! Hotel employee went above & beyond to help us &
Cons:
6.0 Good
Pros: It was conveniently located.
Cons: The room is small and the 20 bucks per day fee for internet and gym is not worth it.
4.0 Okay
Pros: Nice staff let us check in early. Had no problem with us hanging out in the lobby when our flight was delayed.
Cons: REALLY tiny room. Kind of a snooty vibe, even though the "Downtown Crossing" neighborhood is a little sketchy. Be careful walking around at night!
8.0 Excellent
Pros:
Cons: Room had a strange layout, was very dark. Only had 1 window to an inner courtyard, very dark.
9.0 Excellent
Pros: The location
Cons: The bathroom door was a sliding wooden door that does not lock and staying with multiple people where a bathroom door doesn't shut/lock probably was the only odd thing
7.9 Good
Pros: Good location. Room was clean and all the facilities we needed. Coffee house attached to the hotel was great for breakfast and the odd midday snack. Sensor light in bathroom was a nice touch!
Cons: Communal areas lacked comfort, privacy or seclusion. The bar area was often unstaffed. It was more of a thoroughfare than an inviting place to stop.
10.0 Excellent
Pros: Everything
Cons: I wish the hotel had a business center. I didn’t take my laptop but the staff was great and helped to purchase tickets on hotel computer as it was tied to a secure network unlike the WiFi.
10.0 Excellent
Pros: Good location. Doorman in front of hotel gives me a sense of security. The high‐ceilinged room made the room wider than my expectation. Ice vending machine was equipped every floor.
Cons: None
10.0 Excellent
Pros: Hotel is so clean and cosy. It felt like home. The staff were friendly and helpful. Location is perfect. We could walk everywhere.
Cons:
8.8 Excellent
Pros: Nice atmosphere in the Hotel. Attentive and helpful staff. Good location for walking, nowhere of interest out of reach on foot provided you're reasonably fit.
Cons: The price was high but typical of Boston at this time of year. Location very central, some rough sleepers as expected but not troublesome. We were from the UK and staying for 5 nights for my wife's 70th birthday party. I had paid for a superior room and e mailed in advance asking for a room befitting the occasion. However, the room was cramped with the only view being that of a wall a few feet away. I complained and we were quickly moved to a lovely room on the 7th floor. Thank you Lily.
9.2 Excellent
Pros: Good room, convenient location, nice coffee shop in hotel for breakfast
Cons:
Nestled in the very heart of Downtown Crossing, The Godfrey Hotel Boston is mere steps to theater, shopping, nightlife, dining, public transportation, the Boston Common, financial district office towers, the Freedom Trail and Chinatown.
With a stay at The Langham, Boston, you'll be centrally located in Boston, within a 5-minute walk of Boston Harbor and Downtown Crossing. Featured amenities include wired Internet access (surcharge), a business center, and express check-in. This hotel has 10 meeting rooms available for events.
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Overall 9.0 Excellent
Based on 2,394 reviews
All reviews
- All reviews
- Families
- Couples
- Business
Good
7.7
Pros: The location was he best part of this hotel. Everything downtown was a short, safe walk (T stops, Fanuel Hall, Quincy Market). The room was small for the price but it was well kept. Everything was clean and staff was quick to respond to any requests we had.
Excellent
9.1
Pros: Staff very helpful.
Excellent
10.0
Pros: the friendly staff and beautiful reception areas
Excellent
10.0
Pros: The quality of service at the Langham is exceptional. I've never stayed in a hotel where the staff were universally excellent, the accommodations so truly comfortable, and so many lovely extras included. I stayed following an historic blizzard in Boston, and being in that space, so warmly greeted, every need considered -- I can't say enough about how wonderful this establishment is. I would stay again, every time I'm in Boston!
Excellent
8.0
Pros: Very attractive lobby area; extrenely personable and professional staff.
Excellent
9.1
Pros: Staff was great. Helpful and friendly. I stay here for work as a united airlines Capt on my Boston layover, and we are treated so well that I brought my wife up for a weekend stay .. We walked to Fanual Hall, and Aquarium.. Shopped. Went to a Red Sox -Yankees game ( Sox won
Excellent
8.8
Pros: Excellent to stay, but cost is very high for business people.
Excellent
10.0
Pros: The staff at the Langham hotel genuinely made us feel welcome. The room was well appointed and the restaurants and spa were superb. We will be back again!
Okay
4.2
Pros: Staff was very friendly and enthusiastic
Excellent
9.1
Pros: Clean, quiet, and relatively posh with ample room size. Luxury, but not high end luxury...hotel has good bones, but is older. Still a nice place to stay
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Details
Reviews
Overall 9.0 Excellent
Based on 2,394 reviews
Location
9.5
Service
9.2
Wellness
9.0
WiFi
8.7
Food
8.2
Pool
7.9
Vibe
7.6
Room
7.4
Breakfast
6.6
Bar
6.3
Value
4.6
Location
9.6
Service
9.1
Cleanliness
7.2
Vibe
6.9
Room
6.6
Location
9.5
Service
9.4
Room
6.7
Location
9.6
Service
8.9
Vibe
7.3
Room
6.5
7.7 Good
Pros: The location was he best part of this hotel. Everything downtown was a short, safe walk (T stops, Fanuel Hall, Quincy Market). The room was small for the price but it was well kept. Everything was clean and staff was quick to respond to any requests we had.
Cons: Our AC/Heater broke on our last day there so we had to move rooms because it could not be fixed that night. It kept making an awful buzzing noise every few seconds and would have made sleeping impossible. It was about 8:30 at night and it was really the last thing we wanted to do. Fortunately, they had another room available, and they told us it was an upgrade (it wasn’t), but it was still a process to have to pack all of our stuff up and move it. No discount was offered for the inconveniece. Otherwise the stay would have been perfect.
9.1 Excellent
Pros: Staff very helpful.
Cons: The price of brunch.
10.0 Excellent
Pros: the friendly staff and beautiful reception areas
Cons: faultless
10.0 Excellent
Pros: The quality of service at the Langham is exceptional. I've never stayed in a hotel where the staff were universally excellent, the accommodations so truly comfortable, and so many lovely extras included. I stayed following an historic blizzard in Boston, and being in that space, so warmly greeted, every need considered -- I can't say enough about how wonderful this establishment is. I would stay again, every time I'm in Boston!
Cons: Nothing.
8.0 Excellent
Pros: Very attractive lobby area; extrenely personable and professional staff.
Cons: Bathrooms and towels were not what a hotel charging $700/night should be offering.
9.1 Excellent
Pros: Staff was great. Helpful and friendly. I stay here for work as a united airlines Capt on my Boston layover, and we are treated so well that I brought my wife up for a weekend stay .. We walked to Fanual Hall, and Aquarium.. Shopped. Went to a Red Sox -Yankees game ( Sox won
Cons: A bit pricey. But hey .. Its downtown Boston
8.8 Excellent
Pros: Excellent to stay, but cost is very high for business people.
Cons:
10.0 Excellent
Pros: The staff at the Langham hotel genuinely made us feel welcome. The room was well appointed and the restaurants and spa were superb. We will be back again!
Cons:
4.2 Okay
Pros: Staff was very friendly and enthusiastic
Cons: Dated & Tired, especially considering the price tag
9.1 Excellent
Pros: Clean, quiet, and relatively posh with ample room size. Luxury, but not high end luxury...hotel has good bones, but is older. Still a nice place to stay
Cons: Modern amenities in rooms for technology not really available...no charging ports, limited plugs even near the desk. Also the restaurant was not open at 8:00 pm on a Tuesday, just the bar with a more limited menu.
With a stay at The Langham, Boston, you'll be centrally located in Boston, within a 5-minute walk of Boston Harbor and Downtown Crossing. Featured amenities include wired Internet access (surcharge), a business center, and express check-in. This hotel has 10 meeting rooms available for events.
Perfectly located in the center of the city and only minutes from the financial district, theater district and the Freedom Trail, The Ritz-Carlton, Boston is a luxury hotel in Boston, Massachusetts. In 2017, the hotel's 193 guest rooms and suites, public space, and meeting rooms underwent a $13 million redesign, creating a contemporary, luxurious environment. The guestroom redesign offers a modern approach to luxury with a personalized relax, work, and sleep experience. Artisan Bistro and Avery Bar, the hotel’s restaurant and lounge, take an artisanal approach to creating locally inspired fare and hand-crafted cocktails.
Overall 8.9 Excellent
Based on 478 reviews
All reviews
- All reviews
- Families
Excellent
8.8
Pros: Location was great right next to the park! Staff was very friendly!
Excellent
9.6
Pros: Check-in was quick, staff were courteous, breakfast was excellent.
Excellent
9.6
Pros: This Boston Ritz has all the comfort and beauty along with the wonderful customer service one is accustomed to with all Ritz Properties. The bed was heaven, the room modern yet classy, cozy, plush and very spacious.
Excellent
9.6
Pros: Everything, the staff were verey friendly, smiling and helpful.
Excellent
10.0
Pros: The Ritz Carlton is always exceptional. Best guest service hands down.
Details
Reviews
Overall 8.9 Excellent
Based on 478 reviews
Bar
9.5
Location
9.4
Vibe
9.1
Breakfast
8.9
Room
7.8
Service
7.7
Value
4.8
Wellness
2.9
Pool
1.3
Location
9.5
Service
7.8
Room
6.7
8.8 Excellent
Pros: Location was great right next to the park! Staff was very friendly!
Cons: They charge for internet. In this day and age I find it crazy to charge for internet. Especially considering the nightly rate and the fact that all their competitors hotels around like the four seasons or even the intercontinental offer it to their guests.
9.6 Excellent
Pros: Check-in was quick, staff were courteous, breakfast was excellent.
Cons: Room service got every item on my dinner order wrong. I was too tired and jet-lagged so I didn’t complain. My children ate whatever was brought to us.
9.6 Excellent
Pros: This Boston Ritz has all the comfort and beauty along with the wonderful customer service one is accustomed to with all Ritz Properties. The bed was heaven, the room modern yet classy, cozy, plush and very spacious.
Cons: We were disappointed that this property did not have a pool or spa facilities.
9.6 Excellent
Pros: Everything, the staff were verey friendly, smiling and helpful.
Cons: The only problem that their was no coffee maker at the room
10.0 Excellent
Pros: The Ritz Carlton is always exceptional. Best guest service hands down.
Cons:
Perfectly located in the center of the city and only minutes from the financial district, theater district and the Freedom Trail, The Ritz-Carlton, Boston is a luxury hotel in Boston, Massachusetts. In 2017, the hotel's 193 guest rooms and suites, public space, and meeting rooms underwent a $13 million redesign, creating a contemporary, luxurious environment. The guestroom redesign offers a modern approach to luxury with a personalized relax, work, and sleep experience. Artisan Bistro and Avery Bar, the hotel’s restaurant and lounge, take an artisanal approach to creating locally inspired fare and hand-crafted cocktails.
With a stay at The Bostonian Boston in Boston (Downtown Boston), you'll be steps from The Freedom Trail and Faneuil Hall Marketplace. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. This hotel has 6 meeting rooms available for events.
Overall 8.8 Excellent
Based on 2,879 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
9.2
Pros: Location and cleanliness and staff were outstanding!
Good
7.5
Pros: location was great. Close to Trolly stop and market square. Bed was clean and comfortable.
Good
6.0
Pros: location - downstairs in hotel
Excellent
10.0
Pros: Great place to stay, super location, onsite restaurant was fabulous! We would definitely stay there again!
Excellent
8.0
Pros: Location location location. Near Faneuil Hall Marketplace and short walk to North End Restaurants
Excellent
10.0
Pros: Didn't have breakfast at the hotel.
Excellent
10.0
Pros: Staff was wonderful and very helpful! Location was perfect.
Good
7.9
Pros: Location was great
Excellent
10.0
Pros: Perfect location and a beautiful room. Close to Boston Harbor, shopping and excellent restaurants. The concierge was very knowledgeable and helpful regarding restaurant recommendations and reservation assistance. Also, the complementary hot apple cider in the lobby was a definite plus after an afternoon of sightseeing. A wonderful vacation experience!
Excellent
9.6
Pros: Loved the location and atmosphere
Excellent
9.6
Pros: This has been our second time here and we will come back at Christmas time.
Good
7.9
Pros: I like the modern look and feel. Great location
Details
Reviews
Overall 8.8 Excellent
Based on 2,879 reviews
Location
9.5
Service
9.1
Room
7.4
Breakfast
7.1
WiFi
6.7
Wellness
5.0
Value
4.9
Location
9.7
Service
9.1
Breakfast
7.1
Vibe
6.8
Room
6.5
Value
4.6
Comfort
4.6
Location
9.5
Service
8.4
Room
7.2
Vibe
6.5
Value
5.0
Location
9.4
Service
8.4
Room
6.5
Comfort
5.7
Service
9.3
Food
7.3
Room
6.0
9.2 Excellent
Pros: Location and cleanliness and staff were outstanding!
Cons: View from our room not so much.. Great Stay!!!!!
7.5 Good
Pros: location was great. Close to Trolly stop and market square. Bed was clean and comfortable.
Cons: It could really use an update in bathroom. Taller stools & a bar in the shower would be very helpful! A more comfortable chair & ottoman. The one in our room was worn out! It only sit a few inches off the floor.
6.0 Good
Pros: location - downstairs in hotel
Cons: food was mediocre for the price of- $25 Food was better and cheaper in the area
10.0 Excellent
Pros: Great place to stay, super location, onsite restaurant was fabulous! We would definitely stay there again!
Cons:
8.0 Excellent
Pros: Location location location. Near Faneuil Hall Marketplace and short walk to North End Restaurants
Cons: Resort fee
10.0 Excellent
Pros: Didn't have breakfast at the hotel.
Cons:
10.0 Excellent
Pros: Staff was wonderful and very helpful! Location was perfect.
Cons:
7.9 Good
Pros: Location was great
Cons: Winds caused something banging outside by our room all night (flag?). Breakfast was way overpriced. Hotel was overpriced for what it was. We travel a lot and like to stay in nice places but have never had to pay $400 a night for a room during the week.
10.0 Excellent
Pros: Perfect location and a beautiful room. Close to Boston Harbor, shopping and excellent restaurants. The concierge was very knowledgeable and helpful regarding restaurant recommendations and reservation assistance. Also, the complementary hot apple cider in the lobby was a definite plus after an afternoon of sightseeing. A wonderful vacation experience!
Cons:
9.6 Excellent
Pros: Loved the location and atmosphere
Cons: No complaints at all
9.6 Excellent
Pros: This has been our second time here and we will come back at Christmas time.
Cons:
7.9 Good
Pros: I like the modern look and feel. Great location
Cons:
With a stay at The Bostonian Boston in Boston (Downtown Boston), you'll be steps from The Freedom Trail and Faneuil Hall Marketplace. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. This hotel has 6 meeting rooms available for events.
Built in 1928 as Boston, Massachusetts' first Art Deco skyscraper, the historic Hilton Boston Downtown/Faneuil Hall is the ideal blend of old and new. Our stylish renovation brought new luster to our 1920's intimate decor of warm brick, rich woods and brass and added a host of modern comforts and conveniences. The hotel's ongoing commitment to superior service and exceptional standards of excellence earned us the coveted AAA Four Diamond Award year after year. Relax in a spacious guest room with an enchanting view of the city and enjoy period-style furnishings and thoughtful business amenities, including WiFi. Savor classic American cuisine in our hotel restaurant, relax with a book in the library or unwind in our state-of-the-art fitness facility. Hilton Boston Downtown/Faneuil Hall is perfectly situated in the heart of downtown Boston, Massachusetts in the Financial District, one block from Boston's Waterfront, ten minutes from Logan International Airport and 1.1 miles from the Boston Convention & Exhibition Center (BCEC). Nearby attractions include Post Office Square, Quincy Market, Faneuil Hall, Downtown Crossing, the Freedom Trail, New England Aquarium, Children's Museum and the TD Banknorth Garden. With over 10,000 sq. ft. of flexible meeting and banquet space, the historic hotel is the perfect venue for your next business or social gathering. The 1,893 sq. ft. Kellogg Ballroom accommodates up to 150 reception guests and divides into three sections. Three executive boardrooms are available for your next board meeting and 14 additional meeting rooms are ideal for any type of event. Hilton Boston Downtown/Faneuil Hall also features: a gift shop catering to all business and personal needs, experienced full-service concierge staff, 24-hour executive business center, a professional sales and catering team to assist with all your group and event needs, and Hilton HHonors frequent guest reward program.
Overall 8.7 Excellent
Based on 2,379 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
10.0
Pros: We were there day before and night if our wedding. Staff surorised us with wine and cheese plates the day before and then surprised us with champagne and strawberries on our wedding day. So nice of everyone! Thank you so much!
Excellent
10.0
Pros: Everything
Excellent
10.0
Pros: What’s not to like? Beautiful hotel, great location and staff was outstanding
Excellent
8.0
Pros: Location
Excellent
9.1
Pros: Room was nice, good location. Staff was very helpful.
Okay
5.4
Pros: Location
Excellent
10.0
Pros: Location was great!
Okay
5.0
Pros: Room was very nice and nice. Housekeeping was responsive and kind to our requests.
Excellent
10.0
Pros: Comfortable bed, room temp, TV. Love the complimentary robe use! Free water and coffee great. Close to attractions and public transportation.
Excellent
10.0
Pros: Location is perfect.
Excellent
8.8
Pros: The room was very comfortable and clean and the bed was very comfortable
Excellent
8.0
Pros: Location was great!
Details
Reviews
Overall 8.7 Excellent
Based on 2,379 reviews
Location
9.5
Service
8.6
Room
7.5
Vibe
6.7
Breakfast
6.3
WiFi
5.3
Value
4.6
Location
9.1
Service
7.8
Room
6.9
Breakfast
6.6
Vibe
5.7
Value
4.5
Location
9.5
Service
9.0
Room
7.7
Comfort
7.1
Vibe
6.3
Value
3.8
WiFi
3.1
Location
9.3
Service
8.6
Cleanliness
8.6
Room
6.9
Comfort
6.5
Location
9.5
10.0 Excellent
Pros: We were there day before and night if our wedding. Staff surorised us with wine and cheese plates the day before and then surprised us with champagne and strawberries on our wedding day. So nice of everyone! Thank you so much!
Cons: All was great!
10.0 Excellent
Pros: Everything
Cons:
10.0 Excellent
Pros: What’s not to like? Beautiful hotel, great location and staff was outstanding
Cons: Nothing
8.0 Excellent
Pros: Location
Cons: In room TV was abysmal. Selections too slow.
9.1 Excellent
Pros: Room was nice, good location. Staff was very helpful.
Cons: Elevators seem to have issues.
5.4 Okay
Pros: Location
Cons: Hotel is in desperate need of a refresh. Moldy showers, dilapidated bathroom ceilings from prior water damage, and loud malfunctioning air conditioning units all were unpleasant.
10.0 Excellent
Pros: Location was great!
Cons: No free internet.
5.0 Okay
Pros: Room was very nice and nice. Housekeeping was responsive and kind to our requests.
Cons: Front desk staff could use some education on how to respond to client's concerns. I paid for a deluxe king room, and was given a room with a view of an alley and garbage cans. Informed front desk, but their text messages were indifferent to my concern
10.0 Excellent
Pros: Comfortable bed, room temp, TV. Love the complimentary robe use! Free water and coffee great. Close to attractions and public transportation.
Cons: Not true to your save the planet cards. Hung up towels for reuse, but still taken and new ones put in room. Also no separate recycling bins for papers and empty water bottles in the room.
10.0 Excellent
Pros: Location is perfect.
Cons: No pool.
8.8 Excellent
Pros: The room was very comfortable and clean and the bed was very comfortable
Cons: Nothing
8.0 Excellent
Pros: Location was great!
Cons: A bit pricy.
Built in 1928 as Boston, Massachusetts' first Art Deco skyscraper, the historic Hilton Boston Downtown/Faneuil Hall is the ideal blend of old and new. Our stylish renovation brought new luster to our 1920's intimate decor of warm brick, rich woods and brass and added a host of modern comforts and conveniences. The hotel's ongoing commitment to superior service and exceptional standards of excellence earned us the coveted AAA Four Diamond Award year after year. Relax in a spacious guest room with an enchanting view of the city and enjoy period-style furnishings and thoughtful business amenities, including WiFi. Savor classic American cuisine in our hotel restaurant, relax with a book in the library or unwind in our state-of-the-art fitness facility. Hilton Boston Downtown/Faneuil Hall is perfectly situated in the heart of downtown Boston, Massachusetts in the Financial District, one block from Boston's Waterfront, ten minutes from Logan International Airport and 1.1 miles from the Boston Convention & Exhibition Center (BCEC). Nearby attractions include Post Office Square, Quincy Market, Faneuil Hall, Downtown Crossing, the Freedom Trail, New England Aquarium, Children's Museum and the TD Banknorth Garden. With over 10,000 sq. ft. of flexible meeting and banquet space, the historic hotel is the perfect venue for your next business or social gathering. The 1,893 sq. ft. Kellogg Ballroom accommodates up to 150 reception guests and divides into three sections. Three executive boardrooms are available for your next board meeting and 14 additional meeting rooms are ideal for any type of event. Hilton Boston Downtown/Faneuil Hall also features: a gift shop catering to all business and personal needs, experienced full-service concierge staff, 24-hour executive business center, a professional sales and catering team to assist with all your group and event needs, and Hilton HHonors frequent guest reward program.
It’s time to upgrade your Boston stay at the city’s most stylish boutique hotel, Kimpton Nine Zero Hotel. Adjacent to downtown’s iconic Boston Common, this downtown boutique gem is a mah-velous mix of sleek design and Kimpton’s famed hospitality. Inside, experience a design-forward ambiance that mixes bold colors and chic accents with skyline views, a celebrated food, wine and cocktail program and generous in-room amenities. Check-in and check out from the ordinary, and make this great city your own.
Overall 8.7 Excellent
Based on 1,485 reviews
All reviews
- All reviews
- Families
- Couples
- Business
Excellent
9.2
Pros: Great hotel smack bang in the centre of historic Boston. Very helpful and friendly staff; good breakfast. Lovely K9 guests staying at the hotel: Kimptons are dog-friendly and the canine guests were all polite, friendly and cute at the evening wine / snappy hour in the lobby.
Excellent
10.0
Pros: Great location. Beautiful decor
Excellent
8.0
Pros: The location is great during the day, right next to the freedom trail, in the middle of the shopping district. At night the neighborhood becomes less desirable. Very nice hotel, big rooms, we didn't know breakfast was included, this is not clear on booking.com. Friendly personnel, well almost all of them anyway. Room was ready before the 3 pm check in time that was wonderful.
Excellent
10.0
Pros: All esa perfect
Excellent
8.0
Pros: Size of the room. Air conditioning and water pressure. Location.
Excellent
10.0
Pros: Exceptional welcome from delightful staff informing us of a happy hour(free wine between 5-6pm) and free continental breakfast
Okay
5.4
Pros: Location is excellent. Bar on second floor is nice.
Excellent
10.0
Pros: Great location, friendly staff, rooms are larger than traditional hotels.
Excellent
9.7
Pros: Maid is excellent. The Eames chaise is really a big plus ... So comfortable!
Okay
5.0
Pros: Staff response was excellent. Bed and room were comfortable.
Excellent
8.0
Pros: Friendly staff, good breakfast and nice Happy Hour. Very good location.
Good
6.7
Pros: Good room size
Details
Reviews
Overall 8.7 Excellent
Based on 1,485 reviews
Location
9.5
Vibe
9.3
Service
8.8
Bar
8.4
Comfort
7.6
Room
7.5
Breakfast
7.1
Value
7.0
WiFi
6.2
Food
6.1
Cleanliness
5.9
Wellness
3.6
Location
9.6
Vibe
9.1
Service
8.8
Breakfast
7.5
Room
7.5
Cleanliness
6.4
Location
9.6
Bar
8.2
Service
8.2
Breakfast
7.3
Room
7.1
Cleanliness
5.6
Location
9.2
Service
8.7
Breakfast
6.6
Room
6.4
9.2 Excellent
Pros: Great hotel smack bang in the centre of historic Boston. Very helpful and friendly staff; good breakfast. Lovely K9 guests staying at the hotel: Kimptons are dog-friendly and the canine guests were all polite, friendly and cute at the evening wine / snappy hour in the lobby.
Cons: The elevators are dark and it's difficult for one's eyes to adjust to see the buttons when entering from the light. The shower taps are difficult to manage: you alternately get freezing cold or scalding hot water, but it's possible to juggle it to some sort of acceptable medium with practice. They also need more hooks to hang towels in the bathroom. For the price, Kimptons should also provide complimentary bottles of water in the rooms and not the hugely-overpriced bottles that are part of the minibar. However, they do have a water station with cucumber- and fruit-water in the lobby, so one can always go downstairs to get something to drink. I noticed the exact same issues at two other Kimptons that we stayed at in NYC.
10.0 Excellent
Pros: Great location. Beautiful decor
Cons:
8.0 Excellent
Pros: The location is great during the day, right next to the freedom trail, in the middle of the shopping district. At night the neighborhood becomes less desirable. Very nice hotel, big rooms, we didn't know breakfast was included, this is not clear on booking.com. Friendly personnel, well almost all of them anyway. Room was ready before the 3 pm check in time that was wonderful.
Cons: One member of staff was not very friendly. We asked for a tub and got a room with a shower. Upon leaving the hotel we needed a taxi but the one member of staff was busy helping other people who needed only some restaurant info, when she found out she helped us as much as she could... We got to the airport with a little time left though. But overall great experience.
10.0 Excellent
Pros: All esa perfect
Cons: Nothing
8.0 Excellent
Pros: Size of the room. Air conditioning and water pressure. Location.
Cons: Complimentary bottles of water in the room would have been nice.
10.0 Excellent
Pros: Exceptional welcome from delightful staff informing us of a happy hour(free wine between 5-6pm) and free continental breakfast
Cons: Bath too small
5.4 Okay
Pros: Location is excellent. Bar on second floor is nice.
Cons: Hand free phone in bedroom did not work, shower hot-cold button is difficult to set and worn out, cleanliness is average.
10.0 Excellent
Pros: Great location, friendly staff, rooms are larger than traditional hotels.
Cons: Breakfast could have offered more traditional American food..
9.7 Excellent
Pros: Maid is excellent. The Eames chaise is really a big plus ... So comfortable!
Cons:
5.0 Okay
Pros: Staff response was excellent. Bed and room were comfortable.
Cons: The check-in was lengthy due to the receptionist's computer being slow to boot up. Our room was lacking any sort of hotel explanation of services card. The TV options were limited. Overall, the experience was over rated given the cost of a room.
8.0 Excellent
Pros: Friendly staff, good breakfast and nice Happy Hour. Very good location.
Cons: Stayed twice there within three weeks. First room had no safety-box and second room a view right on the wall of the neighbouring building. Not the responsibility of the hotel, however a point of a certain frustration: c.25% taxes and additional charges on room-rate in Boston. Albeit those charges it apparently still works, as the citiy is crowded...............
6.7 Good
Pros: Good room size
Cons: Hotel cocktail bar closed before advertised time. Room service was not 24 hours for drinks as advertised in the room. Staff where unhelpful when seeking to book a taxi for the airport. We were told no need to book as taxis ranked outside hotel only to be told next morning they were not due to planned road works. No offer to take luggage to room on arrival. No hair dryer in the room as it should have been. Had to ask twice for one to delivered, eventually delivered but took so long so to arrive it caused us to miss a dinner reservation. Overall service did not match the price charged.
It’s time to upgrade your Boston stay at the city’s most stylish boutique hotel, Kimpton Nine Zero Hotel. Adjacent to downtown’s iconic Boston Common, this downtown boutique gem is a mah-velous mix of sleek design and Kimpton’s famed hospitality. Inside, experience a design-forward ambiance that mixes bold colors and chic accents with skyline views, a celebrated food, wine and cocktail program and generous in-room amenities. Check-in and check out from the ordinary, and make this great city your own.
Discover the city’s downtown destination, Hyatt Regency Boston, where luxury and convenience collide. Steps from Boston’s most desirable area-attractions such as the Boston Common, Faneuil Hall, and Boston’s famous shopping destination, Newbury Street, the hotel sits at the edge of the city’s excitement and is connected to the “T,” Boston’s mass transit system. Experience Boston’s exhilarating 24-hour neighborhood and burgeoning restaurant scene that includes our restaurant, Avenue One.
Overall 8.6 Excellent
Based on 5,249 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
10.0
Pros: Price, friendliness of staff and location.
Excellent
10.0
Pros: Location is great right in the heart of downtown.
Excellent
10.0
Pros: The staff was amazing and the room was PERFECT! Bed was super comfy, bathroom was clean and well stocked, the view was BEAUTIFUL and the food was delicious.
Good
6.7
Pros: Front receptionist Customer service, location and hotel restaurant
Good
7.1
Pros: Breakfast was good. Room was spacious bed was real comfy . Pool being open late was convenient. Parking included definately would have been a nice thing not to have to pay for or at least a discount. View from the room was hoping for better. Overall happy with the stay. Would definitely stay there again if the price is right.
Good
7.0
Pros: No rooms available when I checked in (4:30PM), but hotel employee was super gracious and within 10 minutes came over to me in the lobby and handed my keys. Great save. Keep her!
Excellent
10.0
Pros: Staff is very good. Location is great.
Excellent
9.0
Pros: Great location, very clean.
Excellent
10.0
Pros: Great hotel, great location, wonderful staff
Excellent
10.0
Pros: The staff was very helpful and I loved my room.
Excellent
8.0
Pros: Proximity to restaurants
Excellent
10.0
Pros: The service and the room was top notch!
Details
Reviews
Overall 8.6 Excellent
Based on 5,249 reviews
Location
9.4
Service
8.4
WiFi
8.1
Room
7.5
Breakfast
6.9
Pool
5.6
Value
5.1
Location
9.8
Service
8.5
Room
7.0
Breakfast
6.5
Vibe
6.5
Pool
5.1
Value
4.8
Location
9.6
Service
8.5
Breakfast
7.5
Room
7.3
Comfort
7.1
Value
5.3
Location
9.4
Service
8.0
Breakfast
6.7
Cleanliness
6.5
Vibe
6.5
Comfort
6.1
Room
5.7
Location
9.5
Service
8.4
Food
7.9
Room
7.3
Vibe
7.3
Value
5.6
10.0 Excellent
Pros: Price, friendliness of staff and location.
Cons:
10.0 Excellent
Pros: Location is great right in the heart of downtown.
Cons: The parking was very expensive for the hotel stay.
10.0 Excellent
Pros: The staff was amazing and the room was PERFECT! Bed was super comfy, bathroom was clean and well stocked, the view was BEAUTIFUL and the food was delicious.
Cons: We loved everything! Not a single thing negative to say.
6.7 Good
Pros: Front receptionist Customer service, location and hotel restaurant
Cons: The hole on the ceiling that show right thru the fire sprinkler Room 2109. You can hear other hotel guest thru the walls.
7.1 Good
Pros: Breakfast was good. Room was spacious bed was real comfy . Pool being open late was convenient. Parking included definately would have been a nice thing not to have to pay for or at least a discount. View from the room was hoping for better. Overall happy with the stay. Would definitely stay there again if the price is right.
Cons:
7.0 Good
Pros: No rooms available when I checked in (4:30PM), but hotel employee was super gracious and within 10 minutes came over to me in the lobby and handed my keys. Great save. Keep her!
Cons: The room was just ok. It's modern decor with no dressers and no desk. Green Mountain coffee pods. Not what I was expecting from a 4-star hotel. Not on par with the Intercontinental Hotel, which is by far the best hotel I've stayed at in Boston.
10.0 Excellent
Pros: Staff is very good. Location is great.
Cons: They put fish in the chicken salad. They once left the room door open after cleaning.
9.0 Excellent
Pros: Great location, very clean.
Cons:
10.0 Excellent
Pros: Great hotel, great location, wonderful staff
Cons: The bed sucked for a 4 star hotel, the pillows lacked support and the bed itself wasn’t comfortable,
10.0 Excellent
Pros: The staff was very helpful and I loved my room.
Cons:
8.0 Excellent
Pros: Proximity to restaurants
Cons: No
10.0 Excellent
Pros: The service and the room was top notch!
Cons: nope
Discover the city’s downtown destination, Hyatt Regency Boston, where luxury and convenience collide. Steps from Boston’s most desirable area-attractions such as the Boston Common, Faneuil Hall, and Boston’s famous shopping destination, Newbury Street, the hotel sits at the edge of the city’s excitement and is connected to the “T,” Boston’s mass transit system. Experience Boston’s exhilarating 24-hour neighborhood and burgeoning restaurant scene that includes our restaurant, Avenue One.
NEWLY REVAMPED IN 2019 - Immersed in the music, fashion and art galleries of the downtown district, W Boston is a contemporary haven of style and sophistication. Comfort awaits in boutique hotel rooms showcasing signature amenities, custom décor, and stunning views of the iconic Theatre District. Enhance your experience in newly revamped suites and rooms, slate-finished bathrooms, innovative entertainment technology and custom murals. Savor New England staples and international dishes at The Gallery Restaurant and W Lounge. Take in a Broadway show, shop upscale stores and explore an endless array of celebrated attractions, including Fenway Park, New England Aquarium and Chinatown. Gather in vibrant spaces for meetings and social events. After a day of business or fun, pamper yourself at Bliss®, our award-winning spa. With a state-of-the-art fitness center and broad range of signature services, our Boston hotel is a beacon of modern luxury in a legendary travel destination.
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Overall 8.6 Excellent
Based on 1,680 reviews
All reviews
- All reviews
- Families
- Couples
- Business
Excellent
10.0
Pros: Decor is stylish and modern. Not the typical looking hotel room. Staff is great. Location is close to Chinatown.
Excellent
9.0
Pros: VERY PROMPT SERVICE: When I asked for a separate frig, it was delivered within a half hour (I'm guessing), the time it took for me to walk around the neighborhood. The Concierge took a friend's sunglasses that he'd accidentally left with me, & delivered them when the friend came. I also needed a new TV remote cuz the batteries appeared to be going dead; a new one was delivered quite promptly, as well as TP (at a separate time) that I thought I might run out of before checking out.
Good
7.1
Pros: The property looked like it had been well maintained. It had a modern and clean feel to it.
Excellent
8.8
Okay
5.8
Excellent
9.6
Pros: Location. Trendy. Very helpful staff.
Good
7.9
Pros: General style of decoration and my room was large and well equipped and thought trough
Excellent
10.0
Pros: The property was great as well as the staff. The room was very clean and the beds were great.
Excellent
10.0
Pros: Top notch hospitality. Excellent coffee downstairs. Water when you come in and go out!! Great vibe in the lobby.
Excellent
8.8
Pros: Beds were comfortable
Excellent
10.0
Pros: Great gym and lived the room decor
Good
7.9
Pros: The location is great. Just a stone throw away from Chinatown
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Details
Reviews
Overall 8.6 Excellent
Based on 1,680 reviews
Location
9.5
Vibe
8.6
Wellness
8.5
Service
8.5
WiFi
8.5
Room
8.0
Bar
7.8
Breakfast
6.3
Value
4.9
Location
9.3
Service
8.8
Vibe
8.3
Cleanliness
8.2
Room
7.8
Comfort
6.8
Value
4.5
Location
9.4
Service
8.2
Vibe
8.1
Room
7.6
Amenities
7.2
Comfort
6.5
Location
9.6
Service
8.6
Room
7.2
Comfort
7.1
10.0 Excellent
Pros: Decor is stylish and modern. Not the typical looking hotel room. Staff is great. Location is close to Chinatown.
Cons: parking was too expensive. Valet is rude.
9.0 Excellent
Pros: VERY PROMPT SERVICE: When I asked for a separate frig, it was delivered within a half hour (I'm guessing), the time it took for me to walk around the neighborhood. The Concierge took a friend's sunglasses that he'd accidentally left with me, & delivered them when the friend came. I also needed a new TV remote cuz the batteries appeared to be going dead; a new one was delivered quite promptly, as well as TP (at a separate time) that I thought I might run out of before checking out.
Cons:
7.1 Good
Pros: The property looked like it had been well maintained. It had a modern and clean feel to it.
Cons: The property felt crowded. The lobby was crowded. The checking area was crowded. The rooms felt small and they weren’t property stocked with amenities. Check in was late. The rooms appear to be set up for party goers with lots of alcohol readily available in the room. The Jazz brunch area was also small and the music was very loud for the space. The food was over priced and just average. The staff seems to be inattentive with other priorities.
8.8 Excellent
Pros:
Cons: Parking fees were ridiculously high
5.8 Okay
Pros:
Cons: Poor room view My room not quite a lot of noise around It
9.6 Excellent
Pros: Location. Trendy. Very helpful staff.
Cons: Music at night in the lobby was exceedingly loud and unwelcoming .
7.9 Good
Pros: General style of decoration and my room was large and well equipped and thought trough
Cons: Have made no use of many facilities, so hard to say. Did find the parking (Valet) a little bit overpriced
10.0 Excellent
Pros: The property was great as well as the staff. The room was very clean and the beds were great.
Cons:
10.0 Excellent
Pros: Top notch hospitality. Excellent coffee downstairs. Water when you come in and go out!! Great vibe in the lobby.
Cons:
8.8 Excellent
Pros: Beds were comfortable
Cons: Fully stocked refrigerator with liquor and additional shelves with liquor. We asked them to empty the frig so we could put our water and snacks in there. Also no microwave but the brought us one.
10.0 Excellent
Pros: Great gym and lived the room decor
Cons:
7.9 Good
Pros: The location is great. Just a stone throw away from Chinatown
Cons: Not very clean. I can see there is a fly in the room.
NEWLY REVAMPED IN 2019 - Immersed in the music, fashion and art galleries of the downtown district, W Boston is a contemporary haven of style and sophistication. Comfort awaits in boutique hotel rooms showcasing signature amenities, custom décor, and stunning views of the iconic Theatre District. Enhance your experience in newly revamped suites and rooms, slate-finished bathrooms, innovative entertainment technology and custom murals. Savor New England staples and international dishes at The Gallery Restaurant and W Lounge. Take in a Broadway show, shop upscale stores and explore an endless array of celebrated attractions, including Fenway Park, New England Aquarium and Chinatown. Gather in vibrant spaces for meetings and social events. After a day of business or fun, pamper yourself at Bliss®, our award-winning spa. With a state-of-the-art fitness center and broad range of signature services, our Boston hotel is a beacon of modern luxury in a legendary travel destination.
With a stay at HI Boston, you'll be centrally located in Boston, steps from Cutler Majestic Theatre and within a 5-minute walk of Boston Opera House. Featured amenities include a computer station, express check-out, and complimentary newspapers in the lobby.
Overall 8.5 Excellent
Based on 6,504 reviews
All reviews
- All reviews
- Solo
- Couples
- Families
- Business
Good
6.3
Pros: Good location near Chinatown, easy for food tour
Excellent
9.2
Pros: The ambience of a youth hostel and the privacy of a good hotel
Excellent
8.3
Pros: Perfect location; good selection of hostel activities
Excellent
8.3
Pros: The house cleaning service was great!
Excellent
9.6
Pros: The room is pretty big, everyone has enough space to pack their luggage and stuff. Love the public area too, so many sofa / TV to be choose from and free breakfasts. They also have a public kitchen with many different sizes of pots, bowls, oil and seasoning stuff, which is really convenient for traveler who want to save some money from eating out.
Excellent
9.6
Pros: Good location and free breakfast. Restrooms are clean. Hostel activity is diverse.
Good
7.4
Pros: the location, it was close to downtown and could walk everywhere
Excellent
9.2
Pros: Good location and helpful staff. Nice free breakfast
Good
7.7
Pros: The breakfast is pretty good.
Excellent
10.0
Pros: Location
Good
7.5
Pros: Good location. Modern. More single bathrooms on the floor, so u can for sure find one that is not occupied. Breakfast included.
Good
7.9
Pros: Clean. Location is great.
Details
Reviews
Overall 8.5 Excellent
Based on 6,504 reviews
Location
9.8
Vibe
9.3
WiFi
9.3
Amenities
9.1
Service
8.0
Cleanliness
7.6
Breakfast
7.3
Room
7.2
Value
6.9
Bar
3.9
Location
9.8
Amenities
9.4
Vibe
9.1
WiFi
8.8
Breakfast
7.8
Service
7.6
Value
7.4
Room
7.0
Cleanliness
6.7
Location
9.8
Vibe
8.9
Amenities
8.9
Service
7.5
Cleanliness
7.2
Breakfast
6.9
Room
6.4
Value
6.2
Location
9.9
Amenities
9.1
Service
8.2
Breakfast
7.2
Value
7.0
Food
6.2
Room
5.8
Location
9.8
Amenities
9.2
Service
7.8
Value
7.0
Room
6.8
Breakfast
6.8
Comfort
6.2
6.3 Good
Pros: Good location near Chinatown, easy for food tour
Cons: Some Staffs not friendly and not helpful. After check-in, I found some blood in my bed, seem not clean properly, then I ask reception to change bed for me, dont like her reaction at all, she dont say any apology word to me, her face look surly that make feel like I make mistake and trouble her when my bed have someone else blood. Bad service .
9.2 Excellent
Pros: The ambience of a youth hostel and the privacy of a good hotel
Cons: More fruit at breakfast and tastier apples
8.3 Excellent
Pros: Perfect location; good selection of hostel activities
Cons: Bathrooms got pretty gross by evening and some staff weren’t very nice
8.3 Excellent
Pros: The house cleaning service was great!
Cons: The front desk staff were indifferent. Slow to act.
9.6 Excellent
Pros: The room is pretty big, everyone has enough space to pack their luggage and stuff. Love the public area too, so many sofa / TV to be choose from and free breakfasts. They also have a public kitchen with many different sizes of pots, bowls, oil and seasoning stuff, which is really convenient for traveler who want to save some money from eating out.
Cons: The only thing I can complain about is that when I check in, there were around five different groups that are checking in too, but there was only one staff in the front desk so I have to wait in the line for a bit. But I really don’t mind the waiting since they have a lot of good facilities to offer.
9.6 Excellent
Pros: Good location and free breakfast. Restrooms are clean. Hostel activity is diverse.
Cons: Would be better if the blanket could be thicker
7.4 Good
Pros: the location, it was close to downtown and could walk everywhere
Cons: it was too expensive to stay there
9.2 Excellent
Pros: Good location and helpful staff. Nice free breakfast
Cons:
7.7 Good
Pros: The breakfast is pretty good.
Cons: I woke up my first night with red spots on my face. Not sure what it was but the spots stayed there for a long time. They just started to disappear now that I am back home. The sheets had to be changed. It only happened the first night not any other night.
10.0 Excellent
Pros: Location
Cons: None
7.5 Good
Pros: Good location. Modern. More single bathrooms on the floor, so u can for sure find one that is not occupied. Breakfast included.
Cons: Room was very small. Sheets not very clean. U have to pay to leave your luggage after checkout there. Breakfast options very very poor.
7.9 Good
Pros: Clean. Location is great.
Cons: The family suite is quite expensive.
With a stay at HI Boston, you'll be centrally located in Boston, steps from Cutler Majestic Theatre and within a 5-minute walk of Boston Opera House. Featured amenities include a computer station, express check-out, and complimentary newspapers in the lobby.
With a stay at Harborside Inn Of Boston, you'll be centrally located in Boston, steps from Long Wharf and 3 minutes by foot from Boston Harbor. Featured amenities include a business center, express check-in, and express check-out. Self parking (subject to charges) is available onsite.
Overall 8.4 Excellent
Based on 3,736 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
9.0
Pros: The convenience in which is was from our destination which was the aquarium and the whale watch tour
Excellent
10.0
Pros: Easily Accessible from Boston South Station and within walking distance of Quincy Market and the Harbor. Close to T stations and bus routes. Friendly staff and awesome relaxed atmosphere. Made you feel welcome.
Good
6.3
Pros: The location was very good
Excellent
10.0
Pros: Location location location! Walking distance to Boston Harbor, Quincy Market, North End and so much more! T station right out front. Perfection
Excellent
10.0
Pros: A hidden gem 1.5 blocks from Quincy market. Would stay again in this quaint old building. Bed was comfy, shower good, great people.
Excellent
9.6
Pros: Beds & pillows, great.
Okay
5.0
Pros: The location is superb
Good
7.9
Pros: Location
Good
7.0
Pros: Excellent location.
Excellent
10.0
Pros: Location
Excellent
9.6
Pros: Walking distance to almost all historic sites.
Excellent
8.5
Pros: The location was excellent, so close to everything and for getting around
Details
Reviews
Overall 8.4 Excellent
Based on 3,736 reviews
Location
9.4
Service
8.0
WiFi
6.8
Room
6.4
Breakfast
3.5
Wellness
1.3
Location
9.4
Service
6.7
Room
5.8
Breakfast
3.5
Location
9.5
Service
8.5
Room
6.5
Breakfast
3.4
Location
9.4
Cleanliness
8.9
Bar
8.6
Service
8.3
Vibe
8.2
Amenities
6.5
Room
5.4
Location
9.6
Service
8.3
Cleanliness
8.3
Vibe
7.7
Value
6.3
Room
5.6
9.0 Excellent
Pros: The convenience in which is was from our destination which was the aquarium and the whale watch tour
Cons:
10.0 Excellent
Pros: Easily Accessible from Boston South Station and within walking distance of Quincy Market and the Harbor. Close to T stations and bus routes. Friendly staff and awesome relaxed atmosphere. Made you feel welcome.
Cons:
6.3 Good
Pros: The location was very good
Cons: Staff were not particularly friendly which is unusual in the US. We were given a top floor room which was very noisy due to ventilation system above the room. When we asked to move we were told that the only room available was on the ground floor. So we moved only to find it was next to the car park and more noise! When we checked out we were given our invoice with not even a smile or a thank you.
10.0 Excellent
Pros: Location location location! Walking distance to Boston Harbor, Quincy Market, North End and so much more! T station right out front. Perfection
Cons: The Police need to do a better job with the panhandlers and drug addicts on every corner, not the hotels fault
10.0 Excellent
Pros: A hidden gem 1.5 blocks from Quincy market. Would stay again in this quaint old building. Bed was comfy, shower good, great people.
Cons: Struggled a little with the door key but all was good
9.6 Excellent
Pros: Beds & pillows, great.
Cons: Room faced catwalk, expensive for my Minnesota pocketbook, but LOVED the location, especially!!!
5.0 Okay
Pros: The location is superb
Cons: We were given a room in the basement which smelt badly and had no windows. Extremely claustrophobic. Having complained we were transferred to a top floor room also with no outside windows, just an outlook onto a common landing. It was not a room to be enjoyed so we went out all the time.
7.9 Good
Pros: Location
Cons:
7.0 Good
Pros: Excellent location.
Cons: Dark, dreary room. Unfriendly reception staff.
10.0 Excellent
Pros: Location
Cons:
9.6 Excellent
Pros: Walking distance to almost all historic sites.
Cons: For the rate you pay it's more than wort it. Proximity to everything downtown boston has to offer...excellent!
8.5 Excellent
Pros: The location was excellent, so close to everything and for getting around
Cons: I thought is was a little expensive
With a stay at Harborside Inn Of Boston, you'll be centrally located in Boston, steps from Long Wharf and 3 minutes by foot from Boston Harbor. Featured amenities include a business center, express check-in, and express check-out. Self parking (subject to charges) is available onsite.
With a stay at Club Quarters Hotel in Boston, you'll be centrally located in Boston, steps from Downtown Crossing and 3 minutes by foot from The Freedom Trail. Featured amenities include a business center, express check-in, and express check-out. Self parking (subject to charges) is available onsite.
Overall 8.3 Excellent
Based on 3,580 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
8.0
Pros: Location was just right. Room was small but sufficient. Staff was very helpful at checkin. Foam pillows without having to ask. Excellent shower and water pressure! You should send this at checkout. I stay at so many they run together.
Good
6.3
Pros: Great location, clean comfortable room
Excellent
8.8
Pros: Easy walk to freedom trail, Chinatown and broadway theatres. Rollaway beds available.
Good
6.0
Pros: The room and staff
Excellent
9.2
Pros: Good comfortable bed. Coffee machine. Very friendly & helpful staff. Great interaction tv service
Excellent
10.0
Pros: Front desk staff
Excellent
10.0
Pros: All good-service, ambiance, location
Excellent
10.0
Pros: The location was ideal for being close to everything in the downtown area.
Excellent
10.0
Pros: Location location location Staff was great and helpful Adjacent rest was accommodating
Good
7.1
Pros: Marina, who cleaned our room, did a FANTASTIC job cleaning and giving us clean bedding. If it weren’t for her, we would’ve left after the first night because after coming in late, we were tired and didn’t want to do anything but go to bed. The sheets were on both bed and pull out were dirty....hair and dirt throughout was gross! The next morning, we talked to Marina who apologized and took care of everything so she made it a good stay for us. Give that woman a raise!!
Mediocre
3.0
Excellent
10.0
Pros: Location, location, location
Details
Reviews
Overall 8.3 Excellent
Based on 3,580 reviews
Location
9.5
Bar
9.2
WiFi
8.8
Service
8.4
Value
8.0
Room
5.9
Breakfast
4.5
Comfort
3.7
Location
9.3
Bar
9.2
Service
8.6
Value
8.1
Room
5.2
Breakfast
4.6
Comfort
3.8
Location
9.8
Service
8.8
Value
7.4
Room
6.5
Breakfast
4.5
Comfort
4.2
Location
9.7
Service
8.2
Value
7.4
Room
5.0
Comfort
3.9
Location
9.1
Service
7.9
Value
7.4
Room
4.8
Comfort
3.4
8.0 Excellent
Pros: Location was just right. Room was small but sufficient. Staff was very helpful at checkin. Foam pillows without having to ask. Excellent shower and water pressure! You should send this at checkout. I stay at so many they run together.
Cons: For the price it was excellent. Nothing negative to say.
6.3 Good
Pros: Great location, clean comfortable room
Cons: Our son was booked in no problem but it was evening before our room was ready. It appeared that there had been a party and late check out meant late in cleaning and preparing room. Left baggage next day and had to wait over 15mins to retrieve this. We almost missed our greyhound bus.
8.8 Excellent
Pros: Easy walk to freedom trail, Chinatown and broadway theatres. Rollaway beds available.
Cons: Financial district this quiet area with many restaurants closed on weekends. Small rooms.
6.0 Good
Pros: The room and staff
Cons: The shower felt like a dorm room shower and I did not think it was a 4 star stay.
9.2 Excellent
Pros: Good comfortable bed. Coffee machine. Very friendly & helpful staff. Great interaction tv service
Cons: The aircon gave a short buzz once a minute disturbed my sleep No fridge or microwave
10.0 Excellent
Pros: Front desk staff
Cons:
10.0 Excellent
Pros: All good-service, ambiance, location
Cons: Only problem was from noisy rooms next door and above-don't think the problem was "thin walls". I almost called security. Hopefully our experience was the exception.
10.0 Excellent
Pros: The location was ideal for being close to everything in the downtown area.
Cons:
10.0 Excellent
Pros: Location location location Staff was great and helpful Adjacent rest was accommodating
Cons: 0
7.1 Good
Pros: Marina, who cleaned our room, did a FANTASTIC job cleaning and giving us clean bedding. If it weren’t for her, we would’ve left after the first night because after coming in late, we were tired and didn’t want to do anything but go to bed. The sheets were on both bed and pull out were dirty....hair and dirt throughout was gross! The next morning, we talked to Marina who apologized and took care of everything so she made it a good stay for us. Give that woman a raise!!
Cons: Clean sheets the first night
3.0 Mediocre
Pros:
Cons: It was a 3 star hotel. Not a 4 star.
10.0 Excellent
Pros: Location, location, location
Cons:
With a stay at Club Quarters Hotel in Boston, you'll be centrally located in Boston, steps from Downtown Crossing and 3 minutes by foot from The Freedom Trail. Featured amenities include a business center, express check-in, and express check-out. Self parking (subject to charges) is available onsite.
Courtyard Boston Downtown provides you with a convenient location in Beantown. Found near the New England Medical Center/Orange Line and South Station Amtrak, our boutique hotel in the heart of the Theater District helps you explore other parts of the city. See a game or concert at TD Garden and experience history at nearby Boston Common. Our trendy, family-friendly hotel provides valet parking and free Wi-Fi throughout, along with a hotel fitness center and exceptional on-site dining at Post No. 10. Use one of our six event rooms, comprising more than 12,000 square feet of space, for your meeting or wedding in Boston. When you've finished exploring, relax in a spacious room or suite. Unwind with premium TV channels or finish the day's tasks at your ergonomic work desk. Spa-like bathrooms with walk-in showers and large vanities help you start each day refreshed. So the next time you need a space to relax in MA, look no further than Courtyard Boston Downtown.
Overall 8.3 Excellent
Based on 1,560 reviews
All reviews
- All reviews
- Families
- Couples
- Business
Good
7.9
Pros: Quick check in and friendly reception staff who dealt with us. We were early but they found us a room and allowed early check in.
Good
7.0
Pros: Its location in downtown was helpful.
Excellent
10.0
Pros: The front desk staff was very accommodating
Excellent
8.0
Pros: Breakfast buffet was EXCELLENT!!!
Excellent
8.0
Pros: Friendly staff, great location.
Good
6.0
Pros: The location was great.
Excellent
8.0
Pros: Staff was very friendly and helpful. I was very pleased with all interactions. There was a small restaurant serving breakfast. I chose the buffet & it was delicious!
Good
7.5
Pros: Staff helpfulness and knowledge.Location. Comfortable bed. TV problem fixed promptly
Excellent
8.0
Pros: Convenient location, clean room, great quantity mattress, bedding and pillows. Modern decor and complimentary water and refreshments. Great customer service.
Excellent
10.0
Pros: Location was great. Legal Seafood restaurant and Rock Bottom were just around the corner. We could walk to all attractions we wanted to see.
Excellent
9.0
Pros: Location is fantastic. The hotel is clean and well set out. The rooms are spacious and clean and well maintained. I really liked this hotel!!
Excellent
9.2
Pros: Great location and wonderful staff
Details
Reviews
Overall 8.3 Excellent
Based on 1,560 reviews
Location
9.2
Service
8.4
WiFi
7.9
Breakfast
6.3
Room
6.3
Value
5.2
Comfort
3.3
Cleanliness
9.1
Location
9.0
Service
8.6
Room
6.2
Value
4.3
Comfort
3.5
Location
9.2
Cleanliness
9.1
Service
8.0
Room
4.6
Comfort
3.0
Room
4.4
Comfort
3.1
7.9 Good
Pros: Quick check in and friendly reception staff who dealt with us. We were early but they found us a room and allowed early check in.
Cons: Hotel is conveniently located to Boston Common and within walking distance of most attractions. The staff were friendly and apart from a member of the breakfast team who was loud and needs to be trained in customer management. We had booked a room with breakfast and he insisted that we had to pay for breakfast which I felt he should have checked with reception rather than making us feel that we were lying. My wife and another family member decided they did not want breakfast as they did not feel comfortable. My brother and I did have breakfast and noticed that the individual paid more attention to other individuals than us. Later that day I did complain to reception and the receptionist quickly resolved our concerns and said that she would let the member of the breakfast team know that we had booked the breakfast package. The following morning the same member again loudly told us that reception had informed him that we had a breakfast package without any apologies. Again we noticed that he asked other people having breakfast if they needed orange juice tea or coffee although they arrived after us. The individual had particular hand movements which made him standout from the other staff. Credit should be given to the team of black staff that served breakfast on the third day as they were fas and professional. The parking fees should be reviewed as across the road parking is cheaper.
7.0 Good
Pros: Its location in downtown was helpful.
Cons: For two single bed selection instead of King bed, hotel charged me $40 per night extra, which was a shock to me but had no choice other than to pay.
10.0 Excellent
Pros: The front desk staff was very accommodating
Cons:
8.0 Excellent
Pros: Breakfast buffet was EXCELLENT!!!
Cons: The room was a little small and there were no glasses in the bathroom.
8.0 Excellent
Pros: Friendly staff, great location.
Cons: High price. But it’s Boston.
6.0 Good
Pros: The location was great.
Cons: Our room wasn't ready when we arrived. We were asked to wait 5-10 minutes while they checked with housekeeping. After 20+ minutes of waiting in the lobby, no one followed up with me. I went back to the check-in desk and was treated as though I had never checked in in the first place. It appeared there was a change in shift and the employee who had asked me to wait did not inform the person taking over that I was waiting with my two small children in the lobby. Had I not followed-up, I would have sat in the lobby indefinitely. I was not the only person waiting. However, I was the only one who was not followed-up with by a staff person. For the price we paid for this room, this is unacceptable.
8.0 Excellent
Pros: Staff was very friendly and helpful. I was very pleased with all interactions. There was a small restaurant serving breakfast. I chose the buffet & it was delicious!
Cons: Nothing
7.5 Good
Pros: Staff helpfulness and knowledge.Location. Comfortable bed. TV problem fixed promptly
Cons: Noise from adjacent rooms. Room was very small.
8.0 Excellent
Pros: Convenient location, clean room, great quantity mattress, bedding and pillows. Modern decor and complimentary water and refreshments. Great customer service.
Cons: Loud seedy nightclub next door to the hotel. No shuttle service from the airport.
10.0 Excellent
Pros: Location was great. Legal Seafood restaurant and Rock Bottom were just around the corner. We could walk to all attractions we wanted to see.
Cons: Not a problem for us but room was small.
9.0 Excellent
Pros: Location is fantastic. The hotel is clean and well set out. The rooms are spacious and clean and well maintained. I really liked this hotel!!
Cons: The front guest relations staff could be more attentive rather than dismissive. Having said that there were exceptions (aren't there always ) and I did received some very good service - however it was not consistent.
9.2 Excellent
Pros: Great location and wonderful staff
Cons: Room was very small not even room for luggage stand
Courtyard Boston Downtown provides you with a convenient location in Beantown. Found near the New England Medical Center/Orange Line and South Station Amtrak, our boutique hotel in the heart of the Theater District helps you explore other parts of the city. See a game or concert at TD Garden and experience history at nearby Boston Common. Our trendy, family-friendly hotel provides valet parking and free Wi-Fi throughout, along with a hotel fitness center and exceptional on-site dining at Post No. 10. Use one of our six event rooms, comprising more than 12,000 square feet of space, for your meeting or wedding in Boston. When you've finished exploring, relax in a spacious room or suite. Unwind with premium TV channels or finish the day's tasks at your ergonomic work desk. Spa-like bathrooms with walk-in showers and large vanities help you start each day refreshed. So the next time you need a space to relax in MA, look no further than Courtyard Boston Downtown.
Boston Omni Parker House Hotel is centrally located in Boston, a 3-minute walk from Boston City Hall and 7 minutes by foot from Quincy Market. Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Boston? This hotel has facilities measuring 0 square feet (0 square meters), including conference space.
Overall 7.8 Good
Based on 9,087 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Okay
4.6
Pros: We checked in at 11:30pm and checked out at 8:00am. Do not stay long enough to like anything.
Excellent
10.0
Pros: This is my 3rd time staying @ the Parker House. I will never stay anywhere else in Boston. Outstanding location, great staff & accommodating. There are newer hotels but this is old school cool. 2 great bars on site & strangers can share the big tables.
Excellent
10.0
Pros: The location was perfect for walking the city. Best Boston Creme Pie...yum!
Excellent
9.0
Pros: The hotel location is located at the beginning of the Freedom Trail.
Excellent
10.0
Good
7.9
Pros: Location and service.
Excellent
10.0
Pros: The ambiance of this hotel cannot be matched. It was classic but yet not at the price of giving up any amenities.
Excellent
10.0
Pros: Friendly and helpful staff. Comfortable bed! Great ambiance...room was not big but was quaint and fit in with the hotel vibe. Will stay again!
Okay
5.0
Pros: Was given a full size bed. Not big enough for two adults.
Excellent
8.8
Pros: Great location. Very large room. More accessible to the airport than we realised.
Excellent
10.0
Pros: The character: classy, elegant, attention to detail in design. The location is also a huge factor: Central to just about anything you want to do in downtown.
Okay
5.0
Pros: Staff and location were both excellent.
Details
Reviews
Overall 7.8 Good
Based on 9,087 reviews
Location
9.5
Bar
8.7
Service
8.4
Vibe
6.4
Amenities
5.7
Cleanliness
5.0
WiFi
4.7
Room
4.4
Breakfast
3.6
Comfort
3.3
Location
9.3
Service
8.3
Vibe
5.1
Value
4.6
Room
3.9
Amenities
3.9
Cleanliness
3.6
Breakfast
3.4
Comfort
3.2
WiFi
3.0
Location
9.5
Service
8.2
Vibe
5.4
Value
5.3
Amenities
4.6
Cleanliness
4.2
Room
3.3
WiFi
3.1
Breakfast
3.0
Comfort
2.8
Location
9.0
Service
7.7
Vibe
4.7
Amenities
4.5
Cleanliness
3.8
Breakfast
3.5
Room
3.3
Comfort
3.1
WiFi
3.0
Location
9.2
Service
7.4
Vibe
4.9
Amenities
4.6
Cleanliness
4.6
Breakfast
3.4
Room
3.1
WiFi
3.1
Comfort
2.7
4.6 Okay
Pros: We checked in at 11:30pm and checked out at 8:00am. Do not stay long enough to like anything.
Cons: Was breakfast suppose to be included? The room was tiny and old.
10.0 Excellent
Pros: This is my 3rd time staying @ the Parker House. I will never stay anywhere else in Boston. Outstanding location, great staff & accommodating. There are newer hotels but this is old school cool. 2 great bars on site & strangers can share the big tables.
Cons: Beds are smaller than newer hotels but the linens were 5 star
10.0 Excellent
Pros: The location was perfect for walking the city. Best Boston Creme Pie...yum!
Cons:
9.0 Excellent
Pros: The hotel location is located at the beginning of the Freedom Trail.
Cons: Not knowing where to drop off the car when arriving at the Hotel. I had to call to get that information.
10.0 Excellent
Pros:
Cons: I know it was an older hotel but the room was very small
7.9 Good
Pros: Location and service.
Cons: My room was small for the price.
10.0 Excellent
Pros: The ambiance of this hotel cannot be matched. It was classic but yet not at the price of giving up any amenities.
Cons:
10.0 Excellent
Pros: Friendly and helpful staff. Comfortable bed! Great ambiance...room was not big but was quaint and fit in with the hotel vibe. Will stay again!
Cons: When I booked the room it wasn’t mentioned there was a cost for parking.
5.0 Okay
Pros: Was given a full size bed. Not big enough for two adults.
Cons: Size of room
8.8 Excellent
Pros: Great location. Very large room. More accessible to the airport than we realised.
Cons: Nothing really
10.0 Excellent
Pros: The character: classy, elegant, attention to detail in design. The location is also a huge factor: Central to just about anything you want to do in downtown.
Cons: many of the basic tv channels were fuzzy
5.0 Okay
Pros: Staff and location were both excellent.
Cons: We had to request 3 different sets of keys and ultimately none of them worked, so we had to be let in by security each time we entered. There was also no option to just use the fan portion of the air, you either had to have the ac or the heat on.
Boston Omni Parker House Hotel is centrally located in Boston, a 3-minute walk from Boston City Hall and 7 minutes by foot from Quincy Market. Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Boston? This hotel has facilities measuring 0 square feet (0 square meters), including conference space.
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