Best hotels in Back Bay (Boston)
Overall 9.2 Excellent
Based on 2,097 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
Excellent
10.0
Pros: Text message before check in, fresh filter tap water on each floor, coffee in the morning.
Excellent
9.5
Pros: Great location. Excellent staff. The room was well appointed and quiet. The beds were extremely comfortable. I appreciated the coffee service on the main floor each morning. The restaurant was fabulous as well.
Excellent
10.0
Pros: Small classy hotel .. Comfy beds .. My favorite hotel to stay in Boston ..
Excellent
10.0
Pros: The staff was incredibly friendly and accommodating, and helped us arrange an early check-in. The hotel bar was a nice place to hang. Nice small touches like the free cold brew on tap in the mornings and the smell of the lobby.
Excellent
10.0
Pros: Location was perfect, less than a minute from the subway. However Boston was so beautiful we walked a lot. The staff were incredibly helpful, helping us to find tickets for the Redsox baseball, which is a 15 minute walk. Shopping is just around the corner and seafront is probably 20 minutes walk or short subway. The hotel was beautiful. Very clean and had some nice extras like chocolates on your pillow and fruit and coffee to grab and go in the morning. Staff were really helpful on checking out with our boarding passes and directions. Would love to stay here again!
Excellent
10.0
Pros: Loved the turn down service, the concierge's assistance & the bananas offered for guests.
Excellent
9.7
Pros: Location was excellent. Hotel was beautiful, comfortable and very clean.
Excellent
8.8
Pros: The hotel is beautiful - a boutique historical property with an edge of contemporary flair. The lobby is gorgeous! The staff were all fantastic, the doorman remembered us and the desk clerk brought up a bottle of wine when he heard it was my birthday. Warm, comfortable and a perfect location for exploring Boston!
Excellent
9.5
Pros: Location, staff and decor.
Excellent
10.0
Pros: The Lenox does a great job with the most basic expectations...but they hit the details out of the park! From the thread count of the sheets to the cookies/lemonade in the lobby, this hotel goes the extra mile.
Excellent
9.3
Pros: Free tea/coffee in the mornings Huge tv Comfy bed Excellent concierge Great location
Poor
1.0
Pros: The staff were very helpful and friendly.
Details
Reviews
Overall 9.2 Excellent
Based on 2,097 reviews
Location
9.8
Service
9.5
Amenities
8.5
Vibe
8.3
WiFi
8.1
Room
7.5
Breakfast
6.6
Wellness
3.3
Location
9.6
Service
9.5
Amenities
8.7
Vibe
7.9
Value
7.7
Room
7.7
Location
9.8
Service
9.5
Vibe
6.7
Comfort
6.0
Room
6.0
Location
9.8
Room
6.9
10.0 Excellent
Pros: Text message before check in, fresh filter tap water on each floor, coffee in the morning.
Cons: Add some fresh baked cookies or continental breakfast.
9.5 Excellent
Pros: Great location. Excellent staff. The room was well appointed and quiet. The beds were extremely comfortable. I appreciated the coffee service on the main floor each morning. The restaurant was fabulous as well.
Cons: I liked everything about this hotel. I expect it is reasonably priced for a lovely hotel in a great location, but I wish it were less expensive because I'd like to spend more time there!
10.0 Excellent
Pros: Small classy hotel .. Comfy beds .. My favorite hotel to stay in Boston ..
Cons:
10.0 Excellent
Pros: The staff was incredibly friendly and accommodating, and helped us arrange an early check-in. The hotel bar was a nice place to hang. Nice small touches like the free cold brew on tap in the mornings and the smell of the lobby.
Cons:
10.0 Excellent
Pros: Location was perfect, less than a minute from the subway. However Boston was so beautiful we walked a lot. The staff were incredibly helpful, helping us to find tickets for the Redsox baseball, which is a 15 minute walk. Shopping is just around the corner and seafront is probably 20 minutes walk or short subway. The hotel was beautiful. Very clean and had some nice extras like chocolates on your pillow and fruit and coffee to grab and go in the morning. Staff were really helpful on checking out with our boarding passes and directions. Would love to stay here again!
Cons:
10.0 Excellent
Pros: Loved the turn down service, the concierge's assistance & the bananas offered for guests.
Cons: The gym smelled funny & way too hot.
9.7 Excellent
Pros: Location was excellent. Hotel was beautiful, comfortable and very clean.
Cons: Service in dining room was poor. The manager told me I was reading the menu incorrectly, then once I pointed it out to her, she acknowledged I was correct. Later came back to tell me that I should remember for future reference that what was printed on the menu was actually wrong and what she told me was right!
8.8 Excellent
Pros: The hotel is beautiful - a boutique historical property with an edge of contemporary flair. The lobby is gorgeous! The staff were all fantastic, the doorman remembered us and the desk clerk brought up a bottle of wine when he heard it was my birthday. Warm, comfortable and a perfect location for exploring Boston!
Cons:
9.5 Excellent
Pros: Location, staff and decor.
Cons: Bathroom was small.
10.0 Excellent
Pros: The Lenox does a great job with the most basic expectations...but they hit the details out of the park! From the thread count of the sheets to the cookies/lemonade in the lobby, this hotel goes the extra mile.
Cons:
9.3 Excellent
Pros: Free tea/coffee in the mornings Huge tv Comfy bed Excellent concierge Great location
Cons: Air con quite noisy You can hear water rushing down inside the walls when someone upstairs flushes the toilet/has a shower
1.0 Poor
Pros: The staff were very helpful and friendly.
Cons: Room 419 heater did not work. It was freezing and engineering told us the the temperature was 75 degrees when it felt like 35 degrees. Heater was fixed after two hours; however, the heater was so loud, like an airplane engine.
Named One of the Top 13 Hotels in Boston, 2018 Conde Nast TravelerTripadvisor, Certificate of Excellence 2018 Overlooking the architecturally recognized boulevard of Commonwealth Avenue in historic Back Bay, The Eliot Hotel offers guests the elegance & charm of a true Boston experience The Eliot Hotel's nationally acclaimed Uni Sashimi Bar is operated by James Beard Award winner Ken Oringer. Uni has been named among the "Best Restaurants in America" by Zagat.
Overall 9.1 Excellent
Based on 1,787 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
Excellent
9.5
Pros: Big rooms, good bed and nice decor
Excellent
8.3
Pros: Very nice property
Excellent
10.0
Pros: Love this hotel!
Excellent
9.5
Pros: Lovely friendly hotel with great service, in a very good location. We received an upgrade to a suite for no extra price for one of our rooms. Staff were very helpful and rooms were spacious and well-equipped.
Excellent
9.5
Pros: Great hotel, staff and location
Excellent
9.5
Pros: staff very welcoming and friendly and a great location to see Boston
Good
6.2
Pros: Location and on site restaurant
Excellent
10.0
Pros: Very good location and the room was great
Excellent
9.5
Pros: The desk staff was exceptional! Warm, welcoming, friendly, helpful, and kind. It was a real pleasure communicating with them every single day of our trip. The room was clean and comfortable with great amenities. The small housekeeping touches during evening were notably special. The complementary and accommodating suite upgrade really made the occasion for this trip even more memorable! Thank you!
Excellent
9.5
Okay
5.0
Pros: Location, ambiance, Uni restaurant. Pleasant/helpful staff.
Excellent
9.5
Pros: I had dinner at the Hotel restaurant where the chef had just won a James Beard Foundation award for best chef, NE. It was wonderful -
Details
Reviews
Overall 9.1 Excellent
Based on 1,787 reviews
Location
9.6
Service
9.5
WiFi
8.6
Vibe
7.8
Room
7.2
Cleanliness
6.4
Bar
6.2
Breakfast
6.1
Comfort
5.8
Amenities
4.8
Wellness
4.2
Location
9.5
Service
9.3
Breakfast
6.7
Room
6.7
Comfort
5.9
Service
9.5
Location
9.4
Room
6.7
Breakfast
5.7
Amenities
5.2
Location
9.7
Service
9.4
Room
6.2
Comfort
5.7
9.5 Excellent
Pros: Big rooms, good bed and nice decor
Cons: Breakfast at the hotel’s restaurant not worthy.
8.3 Excellent
Pros: Very nice property
Cons: The bathroom was an afterthought. Very tiny and you walked straight into the toilet on entering it.
10.0 Excellent
Pros: Love this hotel!
Cons:
9.5 Excellent
Pros: Lovely friendly hotel with great service, in a very good location. We received an upgrade to a suite for no extra price for one of our rooms. Staff were very helpful and rooms were spacious and well-equipped.
Cons:
9.5 Excellent
Pros: Great hotel, staff and location
Cons:
9.5 Excellent
Pros: staff very welcoming and friendly and a great location to see Boston
Cons:
6.2 Good
Pros: Location and on site restaurant
Cons: Service and physical property
10.0 Excellent
Pros: Very good location and the room was great
Cons: During 2 nights there was a dog barking in the room next to us, we couldn’t sleep well. The Manager reacted immediately but it was an unpleasant situation.
9.5 Excellent
Pros: The desk staff was exceptional! Warm, welcoming, friendly, helpful, and kind. It was a real pleasure communicating with them every single day of our trip. The room was clean and comfortable with great amenities. The small housekeeping touches during evening were notably special. The complementary and accommodating suite upgrade really made the occasion for this trip even more memorable! Thank you!
Cons: Our specific room had a constant and regular sound as if someone was moving stuff or walking heavy-footed above or next to us. Made it hard to sleep especially on the last night, severely affecting our energy levels. Staff was understanding but couldn't figure out where it was coming from. After a lot of deliberation, I believe it was the elevator nearby that room. But I assure you that except for the final night, this aspect did not detract from the rest of the experience at other times - which was awesome!
9.5 Excellent
Pros:
Cons: The lobby is to small, but I don't think there is a solution.
5.0 Okay
Pros: Location, ambiance, Uni restaurant. Pleasant/helpful staff.
Cons: Overpriced at $---/night.Small dark room w/dark furniture. Tiny bathroom not adjacent bedroom & w/ no tub/skinny shower. Bathroom sink clogged (someone came to repair 2X, still clogged). Door chain lock broken. Fridge door wouldn't close properly.
9.5 Excellent
Pros: I had dinner at the Hotel restaurant where the chef had just won a James Beard Foundation award for best chef, NE. It was wonderful -
Cons:
Named One of the Top 13 Hotels in Boston, 2018 Conde Nast TravelerTripadvisor, Certificate of Excellence 2018 Overlooking the architecturally recognized boulevard of Commonwealth Avenue in historic Back Bay, The Eliot Hotel offers guests the elegance & charm of a true Boston experience The Eliot Hotel's nationally acclaimed Uni Sashimi Bar is operated by James Beard Award winner Ken Oringer. Uni has been named among the "Best Restaurants in America" by Zagat.
Overall 9.1 Excellent
Based on 515 reviews
All reviews
- All reviews
Excellent
9.3
Pros: The Spa was incredible!
Good
7.5
Excellent
8.0
Pros: Wonderful hotel in a central location. Service was impeccable.
Excellent
10.0
Pros: Everything
Excellent
8.0
Pros: The in room dining food was surprisingly poor, After having Easter brunch at your hotel this Year, the best food ever!, I was looking forward To your in room menu after two long days of Meetings. I own three rests, your chef in charge Of this menu is not paying attention to his food. Your line cooks did a great job, it was the protein In each meal that should have never been served.
Excellent
9.3
Pros: Lovely decor Convenient location Good restaurant Spa
Excellent
9.5
Pros: Location, rooms, staff
Excellent
8.3
Pros: Hospitality
Excellent
10.0
Pros: Everything
Excellent
8.3
Pros: The bed was really nice
Excellent
9.5
Pros: Awesome bed, liked Nespresso machine, employees were outstanding and very accommodating. John and other doormen very friendly and informative. Lobby staff fantastic. Felt very safe during Marathon. The system they had in place was very smooth for customers. Wednesday run was unexpected and a beautiful way to see the city. Lobby floral arrangements outstanding. Gym super nice.
Details
Reviews
Overall 9.1 Excellent
Based on 515 reviews
Comfort
9.6
Location
9.6
Wellness
9.3
Service
9.3
Bar
9.2
Room
9.0
Vibe
8.8
Food
8.7
Breakfast
7.4
Value
6.9
WiFi
6.3
9.3 Excellent
Pros: The Spa was incredible!
Cons:
7.5 Good
Pros:
Cons: The staff who seated me to my breakfast table, she was VERY arrogant. and unfriendly. MO should replace this staff. Maybe she looked down on asian chinese . I saw she treated other american guests with smile but not me.
8.0 Excellent
Pros: Wonderful hotel in a central location. Service was impeccable.
Cons: The lobby bar is a little dark. Too bad it doesn't have better views.
10.0 Excellent
Pros: Everything
Cons: Nothing
8.0 Excellent
Pros: The in room dining food was surprisingly poor, After having Easter brunch at your hotel this Year, the best food ever!, I was looking forward To your in room menu after two long days of Meetings. I own three rests, your chef in charge Of this menu is not paying attention to his food. Your line cooks did a great job, it was the protein In each meal that should have never been served.
Cons:
9.3 Excellent
Pros: Lovely decor Convenient location Good restaurant Spa
Cons: Nothing
9.5 Excellent
Pros: Location, rooms, staff
Cons:
8.3 Excellent
Pros: Hospitality
Cons: The quality of room service food
10.0 Excellent
Pros: Everything
Cons: Nothing
8.3 Excellent
Pros: The bed was really nice
Cons:
9.5 Excellent
Pros: Awesome bed, liked Nespresso machine, employees were outstanding and very accommodating. John and other doormen very friendly and informative. Lobby staff fantastic. Felt very safe during Marathon. The system they had in place was very smooth for customers. Wednesday run was unexpected and a beautiful way to see the city. Lobby floral arrangements outstanding. Gym super nice.
Cons: Pillows too big and hard Lights too complicated to control
Overall 9.0 Excellent
Based on 2,926 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
9.3
Pros: Enjoyed the Latte Coffee from coffee machine on lobby level
Excellent
9.0
Pros: Hotel is clean and desent
Good
7.0
Pros: Michel, the bell boy went over and beyond to insure my stay was comfortable. "He is friendly and professional & needs to be acknowledged & rewarded.
Excellent
10.0
Excellent
10.0
Pros: Service was excellent everywhere: front desk, bar, restaurant.
Excellent
10.0
Pros: This hotel far exceeded our expectations. The location was excellent. Easy walk to all the main sights of Boston. The hotel restaurant/bar was excellent and great to spend time in after a long day of sightseeing. The rooms were well appointed and the beds were very comfortable. I loved that the hotel used to be the old Boston Police headquarters! I will tell everyone to stay there...
Good
7.0
Pros: It was a nice hotel and clean with fairly roomy rooms for Boston and the bathroom was very spacious. The room was clean and nicely decorated. We were only there for a night so we didn't spend very much time there.
Excellent
9.5
Pros: Everyone was very friendly and welcoming, facilities were nice and my request for a crib was met with no problems.
Excellent
10.0
Pros: Very nice hotel and excellent staff!
Mediocre
2.5
Pros: Comfortable bed
Good
7.0
Pros: Location was good
Excellent
10.0
Pros: Very clean
Details
Reviews
Overall 9.0 Excellent
Based on 2,926 reviews
Location
9.5
Service
9.2
Vibe
9.0
Room
8.2
Comfort
7.6
WiFi
6.8
Breakfast
6.2
Wellness
4.2
Location
9.6
Service
8.8
Cleanliness
8.5
Food
8.3
Room
7.8
Comfort
7.6
Location
9.6
Service
9.4
Vibe
8.7
Room
7.6
Value
6.9
Location
9.6
Service
9.3
Room
7.7
Location
9.6
Service
9.4
Room
7.8
9.3 Excellent
Pros: Enjoyed the Latte Coffee from coffee machine on lobby level
Cons: Only one lift was working
9.0 Excellent
Pros: Hotel is clean and desent
Cons: Valet parking service charge was high and unexpected. Didn't know that there is no parking. Paid $110 for two days.
7.0 Good
Pros: Michel, the bell boy went over and beyond to insure my stay was comfortable. "He is friendly and professional & needs to be acknowledged & rewarded.
Cons: Level of cleanliness, specially in bathroom was below expected standard
10.0 Excellent
Pros:
Cons: Lobby coffee maker was broken
10.0 Excellent
Pros: Service was excellent everywhere: front desk, bar, restaurant.
Cons: No
10.0 Excellent
Pros: This hotel far exceeded our expectations. The location was excellent. Easy walk to all the main sights of Boston. The hotel restaurant/bar was excellent and great to spend time in after a long day of sightseeing. The rooms were well appointed and the beds were very comfortable. I loved that the hotel used to be the old Boston Police headquarters! I will tell everyone to stay there...
Cons:
7.0 Good
Pros: It was a nice hotel and clean with fairly roomy rooms for Boston and the bathroom was very spacious. The room was clean and nicely decorated. We were only there for a night so we didn't spend very much time there.
Cons: I expected better service due to the cost and name brand of this hotel.
9.5 Excellent
Pros: Everyone was very friendly and welcoming, facilities were nice and my request for a crib was met with no problems.
Cons: I booked the hotel for a a different price then I was ultimately charged for it. But booking.com gives you no record of the rate, so I had to pay the price.
10.0 Excellent
Pros: Very nice hotel and excellent staff!
Cons:
2.5 Mediocre
Pros: Comfortable bed
Cons: Dirty sink
7.0 Good
Pros: Location was good
Cons: There was one elevator working, no fitness or pool, no complimentary waters
10.0 Excellent
Pros: Very clean
Cons:
Overall 9.0 Excellent
Based on 2,401 reviews
All reviews
- All reviews
- Families
- Couples
- Business
Excellent
8.0
Pros: The character of the rooms was outstanding. Made you feel like you took a step back in time but with the modern day conviences.
Excellent
10.0
Pros: Cleanliness and kindness at check in
Excellent
9.4
Pros: Stunning hotel, very friendly and accommodating staff, perfect location for all of Boston
Excellent
10.0
Pros: Great location for shopping. Gold floor staff were very attentive. Worth the upgrade, especially as the Oak bar was so crowded on Saturday night. The Gold lounge was a pleasant oasis.
Okay
5.0
Pros: Location! Location! Location! Coffee maker in room along with a mini fridge. Bed was super comfortable! The hotel has so much charm. The location is why I would stay here again. (Liked the free WiFi too) It's also a 10 min walk to Enterprise Car Rental.
Good
6.5
Pros: Beautiful lobby, fantastic location, lots of places to gather with coworkers in the lobby.
Excellent
10.0
Pros: Deluxe room - lots of space, good desk/lighting/reading chair, excellent bed, large marble bath and amenities. OAK is a great bar and restaurant with excellent food and lively vibe. Room service was prompt, friendly and delicious. And the hotel has a sweet black Lab to welcome guests.
Good
7.0
Pros: the location was great. very pretty lobby and bar
Okay
5.0
Pros: location
Excellent
10.0
Pros: Loved the chandeliers, mirrors, marble, location, service
Excellent
8.0
Pros: Very well maintained, staff is great, rooms are always feresh and well maintained
Excellent
9.7
Pros: Gold floor is worth the rent extra price.
Details
Reviews
Overall 9.0 Excellent
Based on 2,401 reviews
Location
9.7
Bar
8.7
Service
8.7
Vibe
8.3
Breakfast
8.1
Amenities
7.8
Room
7.0
Cleanliness
6.2
WiFi
4.8
Value
3.8
Pool
0.0
Location
9.9
Service
8.2
Vibe
8.1
Food
7.6
Room
6.6
Comfort
5.4
Value
4.4
Location
9.7
Service
8.8
Vibe
8.0
Room
6.6
Comfort
5.4
Location
9.8
Service
8.4
Food
7.4
Vibe
7.2
Room
5.9
Cleanliness
5.7
Comfort
5.2
8.0 Excellent
Pros: The character of the rooms was outstanding. Made you feel like you took a step back in time but with the modern day conviences.
Cons: Front desk staff was not as helpful as I would have expected. Was told I would receive a text confirmation of when my room would be ready....I did not receive so had to check back.Same with reservations for dinner. Never got confirmed. I had to call them.
10.0 Excellent
Pros: Cleanliness and kindness at check in
Cons: No
9.4 Excellent
Pros: Stunning hotel, very friendly and accommodating staff, perfect location for all of Boston
Cons: Construction on church across from my room, started early, relentless but hotel had no control over it
10.0 Excellent
Pros: Great location for shopping. Gold floor staff were very attentive. Worth the upgrade, especially as the Oak bar was so crowded on Saturday night. The Gold lounge was a pleasant oasis.
Cons:
5.0 Okay
Pros: Location! Location! Location! Coffee maker in room along with a mini fridge. Bed was super comfortable! The hotel has so much charm. The location is why I would stay here again. (Liked the free WiFi too) It's also a 10 min walk to Enterprise Car Rental.
Cons: The hotel walls were paper thin. A wedding party stayed at the hotel that night and it was sososo loud!!! We could hear all of their conversations from midnight till 3am. Also ask for King or double beds. My husband daughter and I slept in a Queen.
6.5 Good
Pros: Beautiful lobby, fantastic location, lots of places to gather with coworkers in the lobby.
Cons: Bad views, small rooms, the two front desk people I met were fake nice, and there was a crib in my room.
10.0 Excellent
Pros: Deluxe room - lots of space, good desk/lighting/reading chair, excellent bed, large marble bath and amenities. OAK is a great bar and restaurant with excellent food and lively vibe. Room service was prompt, friendly and delicious. And the hotel has a sweet black Lab to welcome guests.
Cons: Noise from hall seeps in through the old wood doors; not really a problem until a couple drunk bros came in at 4AM and spent 20 minutes in the hall being enthusiastic.
7.0 Good
Pros: the location was great. very pretty lobby and bar
Cons: the room was small. the hallways upstairs were a little creepy.
5.0 Okay
Pros: location
Cons: The hotel was ok but the information on the advertisement was misleading. We paid for a certain room and when we got there they said that was not available and admitted that the picture in the ad was not accurate. We were finally given the room we wanted
10.0 Excellent
Pros: Loved the chandeliers, mirrors, marble, location, service
Cons: No shop in hotel for sodas, snacks, ice cream
8.0 Excellent
Pros: Very well maintained, staff is great, rooms are always feresh and well maintained
Cons: Not necessarily the hotel but for the price we paid the room was small and tight
9.7 Excellent
Pros: Gold floor is worth the rent extra price.
Cons: Room service/housekeeping left dirty trays in the corridors.
Located in Boston (Back Bay), The College Club of Boston is a 3-minute walk from George Washington Statue and 6 minutes by foot from Boston Public Garden. Featured amenities include a 24-hour front desk, multilingual staff, and an elevator (lift). Event facilities at this bed & breakfast consist of conference space and a meeting room. Self parking (subject to charges) is available onsite.
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Overall 9.0 Excellent
Based on 275 reviews
All reviews
- All reviews
- Couples
- Business
- Families
Details
Reviews
Overall 9.0 Excellent
Based on 275 reviews
Cleanliness
10.0
Food
9.6
WiFi
9.6
Location
9.5
Amenities
9.0
Vibe
8.9
Service
8.7
Breakfast
8.4
Room
7.9
Value
7.8
Comfort
7.3
Location
9.6
Room
7.8
Comfort
7.8
Room
7.0
Location
9.6
Room
7.6
Located in Boston (Back Bay), The College Club of Boston is a 3-minute walk from George Washington Statue and 6 minutes by foot from Boston Public Garden. Featured amenities include a 24-hour front desk, multilingual staff, and an elevator (lift). Event facilities at this bed & breakfast consist of conference space and a meeting room. Self parking (subject to charges) is available onsite.
Overall 8.8 Excellent
Based on 4,745 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
10.0
Pros: The rooms were amazing especially since the hotel has had the renovations. Mr Rojer was excellent at check in and upgraded our rooms at no cost. Great service , location, facilities, definitely an excellent choice.
Excellent
9.5
Pros: Very clean
Okay
5.0
Pros: Location. Near to every place you need to explore
Excellent
9.5
Pros: Great location.
Excellent
9.3
Pros: My family loved that this hotel was in a convenient location and was attached to Copley place. The rooms were completely renovated and beautiful and the beds were extremely comfortable. It was the perfect location for us!
Excellent
9.5
Pros: The location is brilliant and the rooms as well
Excellent
10.0
Pros: excellent room, courteous staff, wonderful food in restaurants, and location, location, location1
Excellent
10.0
Pros: Location open soace
Excellent
10.0
Pros: great room in the heart of the city near historical locations, Boston Common and shopping.
Excellent
9.5
Pros: Appreciate that they had two queens rather than doubles. Nice big corner room was a great size for our family of 5.
Excellent
9.3
Pros: Everything was great
Excellent
10.0
Details
Reviews
Overall 8.8 Excellent
Based on 4,745 reviews
Location
9.5
Room
8.5
Vibe
8.4
Comfort
8.3
Service
7.9
Breakfast
5.5
WiFi
5.4
Value
4.4
Location
9.5
Comfort
8.5
Room
8.5
Service
7.5
Breakfast
5.6
Value
4.6
WiFi
3.6
Location
9.5
Comfort
8.5
Room
8.4
Service
8.4
Breakfast
5.4
Value
4.7
Location
9.5
Comfort
8.3
Room
7.7
Service
7.5
Breakfast
5.0
Value
4.0
Location
9.6
Room
8.2
Service
8.0
Vibe
8.0
Value
5.1
10.0 Excellent
Pros: The rooms were amazing especially since the hotel has had the renovations. Mr Rojer was excellent at check in and upgraded our rooms at no cost. Great service , location, facilities, definitely an excellent choice.
Cons:
9.5 Excellent
Pros: Very clean
Cons: Expensive for a family to stay
5.0 Okay
Pros: Location. Near to every place you need to explore
Cons: Bad breakfast. I stay for 6 night and get the same menu everyday. I think this is not the westin standard breakfast... very disappointed The staffs are not friendly
9.5 Excellent
Pros: Great location.
Cons:
9.3 Excellent
Pros: My family loved that this hotel was in a convenient location and was attached to Copley place. The rooms were completely renovated and beautiful and the beds were extremely comfortable. It was the perfect location for us!
Cons: We were busy with other activities during our visit so we didn’t have time to use a pool, but there was no pool here and that would be a nice feature for families.
9.5 Excellent
Pros: The location is brilliant and the rooms as well
Cons: The breakfast is a littlebit strange since during weekdays it has to be ordered and the “children under 6 eat for free” is not well known to the associates. But finally it was ok.
10.0 Excellent
Pros: excellent room, courteous staff, wonderful food in restaurants, and location, location, location1
Cons: No.
10.0 Excellent
Pros: Location open soace
Cons: Nil
10.0 Excellent
Pros: great room in the heart of the city near historical locations, Boston Common and shopping.
Cons:
9.5 Excellent
Pros: Appreciate that they had two queens rather than doubles. Nice big corner room was a great size for our family of 5.
Cons:
9.3 Excellent
Pros: Everything was great
Cons:
10.0 Excellent
Pros:
Cons: Cost of food and wine in the bar.
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Overall 8.8 Excellent
Based on 1,325 reviews
All reviews
- All reviews
- Couples
- Families
- Business
Excellent
9.3
Pros: Nice people. Felt at home directly.
Good
7.0
Pros: Front desk staff were nice. They were un-intrusive but always polite and helpful. Breakfast was Good. The coffee and cold water self-service counter in the lobby was a nice and appreciated feature. We support the environmental concern and did not need or want the towels or sheets replaced.
Excellent
10.0
Pros: Beautiful building in a lovely area and close to various sites.
Excellent
8.3
Pros: Amazing location and fantastic staff. A little tight for a family of four, but the location was worth it, Decent breakfast as well.
Excellent
8.3
Pros: Convenient location to great restaurants and shops.
Excellent
8.0
Pros: We loved the small hotel feel. We loved there was complimentary breakfast and croissants whenever the patisserie gave it. We loved how the staff were welcoming and super warm. The location of the hotel was probably the biggest part of how much we enjoyed Boston. It was so close to so much great food and walkable to many other locations like South End and the Freedom Trail. We also had access to parking which made it SUPER convenient and worry-free.
Good
7.0
Pros: Great location. Breakfast was great. Air conditioning worked. Helpful staff.
Excellent
10.0
Pros: I loved the old-Boston feel of the exterior and lobby yet the rooms are updated and feel just like a modern hotel. I loved the proximity to Fenway (20 min walk). View out our room was amazing Shower water pressure is great! $20 Uber ride from the aiport.
Excellent
9.5
Pros: Due to my early morning meeting, I couldn't eat the Continental breakfast. Happens every year.
Excellent
9.3
Pros: Elevator, location, size of hotel.
Excellent
9.5
Pros: Location, staff, the building and the room itself
Excellent
10.0
Pros: location was excellent and room was clean and staff were very friendly
Details
Reviews
Overall 8.8 Excellent
Based on 1,325 reviews
Location
9.8
Bar
9.1
WiFi
9.0
Service
8.7
Breakfast
7.4
Room
6.8
Comfort
6.0
Location
10.0
Service
8.8
Food
7.9
Breakfast
7.4
Room
6.8
Location
9.9
Service
8.8
Food
8.1
Breakfast
7.9
Value
7.6
Room
6.6
Location
9.8
Service
8.8
Value
7.6
Breakfast
7.3
Room
5.5
9.3 Excellent
Pros: Nice people. Felt at home directly.
Cons: The room was not that big. Good for a fee nights though.
7.0 Good
Pros: Front desk staff were nice. They were un-intrusive but always polite and helpful. Breakfast was Good. The coffee and cold water self-service counter in the lobby was a nice and appreciated feature. We support the environmental concern and did not need or want the towels or sheets replaced.
Cons: Room service was a let down. We expected the room to at least be made up. The A/C did not seem to clear the humidity from the rooms.
10.0 Excellent
Pros: Beautiful building in a lovely area and close to various sites.
Cons: Breakfast fell slightly short of expectations .Eggs and other savory food offered with sweet croissants, no toast. There was cereal and fruit. To be fair ,there was plenty , although sometimes bowls weren’t refilled quickly enough.
8.3 Excellent
Pros: Amazing location and fantastic staff. A little tight for a family of four, but the location was worth it, Decent breakfast as well.
Cons:
8.3 Excellent
Pros: Convenient location to great restaurants and shops.
Cons: The a/c was a little less than perfect for me. But staff quickly moved me to another room and even gave a portable fan to help with cooling. I understand older quaint properties like Newbury house are doing the best to update and keep guests comfortable.
8.0 Excellent
Pros: We loved the small hotel feel. We loved there was complimentary breakfast and croissants whenever the patisserie gave it. We loved how the staff were welcoming and super warm. The location of the hotel was probably the biggest part of how much we enjoyed Boston. It was so close to so much great food and walkable to many other locations like South End and the Freedom Trail. We also had access to parking which made it SUPER convenient and worry-free.
Cons: I thought I read somewhere there was free water available. I only saw coffee and tea. I wish there was water. The windows didn't have blackout blinds/curtains. The blinds still brought in a lot of light into the room, making it hard to sleep past 6 AM. Our window was also facing the alley so we heard a lot of construction going on. I'm unsure if there is a way to fix that, but it's something I wanted to note.
7.0 Good
Pros: Great location. Breakfast was great. Air conditioning worked. Helpful staff.
Cons: Shower very small. Bathroom floor not cleaned.
10.0 Excellent
Pros: I loved the old-Boston feel of the exterior and lobby yet the rooms are updated and feel just like a modern hotel. I loved the proximity to Fenway (20 min walk). View out our room was amazing Shower water pressure is great! $20 Uber ride from the aiport.
Cons:
9.5 Excellent
Pros: Due to my early morning meeting, I couldn't eat the Continental breakfast. Happens every year.
Cons: I had requested a room on the backside, which is quieter. Unfortunately, I didn't get that this year.
9.3 Excellent
Pros: Elevator, location, size of hotel.
Cons: They called us a week before to upgrade for $15.00. Per night, same room, just $15.00 per night more.
9.5 Excellent
Pros: Location, staff, the building and the room itself
Cons: Rooms’s view
10.0 Excellent
Pros: location was excellent and room was clean and staff were very friendly
Cons: no water in the room if even to purchase
Overall 8.7 Excellent
Based on 4,032 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Good
7.5
Pros: Great location
Excellent
9.3
Pros: The location was great.
Excellent
8.8
Pros: Excellent breakfast & location
Excellent
8.0
Pros: The high room
Excellent
9.5
Pros: Location was amazing, Conveniently located near a lot of things.
Excellent
10.0
Pros: Location
Excellent
9.3
Pros: It’s nice location
Excellent
10.0
Pros: Perfect Location
Excellent
8.3
Pros: Liked the space in the rooms. Liked the fact that there were number of malls surrounding the hotel.
Good
7.0
Pros: The location of the hotel was perfect close to all restaurants, shops and historical places
Excellent
10.0
Pros: Location
Excellent
9.5
Pros: View
Details
Reviews
Overall 8.7 Excellent
Based on 4,032 reviews
Wellness
9.6
Location
9.4
Pool
8.5
Service
8.1
Room
7.1
Breakfast
6.6
Vibe
6.5
Bar
6.5
WiFi
5.2
Value
4.5
Wellness
9.7
Location
9.6
Pool
8.6
Service
7.9
Breakfast
7.0
Room
6.4
Vibe
6.2
Value
4.8
Comfort
4.7
WiFi
4.1
Location
9.4
Service
8.2
Room
7.3
Vibe
6.3
Breakfast
6.1
Value
4.7
Location
9.5
Service
7.6
Room
6.3
Comfort
5.4
Vibe
5.4
Value
4.7
WiFi
2.9
Location
9.6
Service
7.9
Room
6.2
Vibe
5.9
7.5 Good
Pros: Great location
Cons: WiFi isn’t free
9.3 Excellent
Pros: The location was great.
Cons:
8.8 Excellent
Pros: Excellent breakfast & location
Cons:
8.0 Excellent
Pros: The high room
Cons:
9.5 Excellent
Pros: Location was amazing, Conveniently located near a lot of things.
Cons: Paying for parking is a bit painful when valet parking is an additional $22 on top of the max $40 daily rate.
10.0 Excellent
Pros: Location
Cons: NA
9.3 Excellent
Pros: It’s nice location
Cons: The front desk personnel were not professional, I have to wait for 20 minutes to do the check out.
10.0 Excellent
Pros: Perfect Location
Cons: Nothing! Everything was wonderful!
8.3 Excellent
Pros: Liked the space in the rooms. Liked the fact that there were number of malls surrounding the hotel.
Cons: No free WIFI. No complementary water.
7.0 Good
Pros: The location of the hotel was perfect close to all restaurants, shops and historical places
Cons: There were no refrigerator in the rooms
10.0 Excellent
Pros: Location
Cons: Nothing
9.5 Excellent
Pros: View
Cons: No complaints
A stay at Oasis Guest House places you in the heart of Boston, steps from Kenmore Square and Berklee College of Music. Featured amenities include a computer station, complimentary newspapers in the lobby, and luggage storage. Self parking (subject to charges) is available onsite.
Overall 8.5 Excellent
Based on 999 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
10.0
Pros: Healthy breakfast spread. Good coffee. Real cream or half & half. Quiet. Very clean. Great location. Close to museums, schools and colleges.
Excellent
10.0
Pros: Everything is to love, they are checking all the boxes and more you didn‘t even know existed: location, comfyness, super stable Wi-Fi. The host stood up super early to prepare delicious breakfast! I will come again!
Excellent
10.0
Pros: Staff member Michael was excellent.I liked the location and value for money.
Mediocre
2.5
Pros: It was a pleasant stay in a quiet street of Boston from which you can walk to a lot of places. The house makes you feel home, and it´s affordable. We will be back.
Excellent
8.8
Pros: Comfortable bed.
Excellent
10.0
Pros: Amazing location and helpful staff.
Excellent
10.0
Pros: Beautiful property and location. The breakfast normally starts at 7:30 but I had to leave at that time so I was going out to grab a coffee. The man who sets up the food said he had coffee ready. How lovely! I enjoyed a cups before heading out.
Excellent
8.0
Pros: Great location for Fenway Park
Excellent
8.3
Pros: Excellent location in Backbay and very nice staff. Fresh breakfast.
Excellent
10.0
Pros: Quiet location, convenient to subway
Excellent
9.0
Pros: It has a homey feeling. Very friendly and helpful staff. The breakfast was included and offered a good selection.
Excellent
8.8
Pros: Location, location, location! The property and the room were clean.
Details
Reviews
Overall 8.5 Excellent
Based on 999 reviews
Location
9.5
Cleanliness
9.3
Service
8.9
Breakfast
8.4
WiFi
8.0
Room
6.4
Location
9.5
Cleanliness
9.4
Service
9.2
Breakfast
8.8
Room
6.1
Comfort
4.7
Location
9.6
Cleanliness
8.9
Service
8.8
Breakfast
8.6
Room
5.7
Comfort
3.9
Location
9.5
Cleanliness
9.4
Service
8.7
Breakfast
8.6
Value
7.8
Room
6.0
Vibe
5.0
Comfort
4.0
Amenities
3.6
Location
9.6
10.0 Excellent
Pros: Healthy breakfast spread. Good coffee. Real cream or half & half. Quiet. Very clean. Great location. Close to museums, schools and colleges.
Cons: If you have a car it is very difficult to park. Expensive parking off site.
10.0 Excellent
Pros: Everything is to love, they are checking all the boxes and more you didn‘t even know existed: location, comfyness, super stable Wi-Fi. The host stood up super early to prepare delicious breakfast! I will come again!
Cons: —-
10.0 Excellent
Pros: Staff member Michael was excellent.I liked the location and value for money.
Cons: Rooms could be a little noisy
2.5 Mediocre
Pros: It was a pleasant stay in a quiet street of Boston from which you can walk to a lot of places. The house makes you feel home, and it´s affordable. We will be back.
Cons:
8.8 Excellent
Pros: Comfortable bed.
Cons: Staff could have been more friendly and helpful.
10.0 Excellent
Pros: Amazing location and helpful staff.
Cons: I loved it all
10.0 Excellent
Pros: Beautiful property and location. The breakfast normally starts at 7:30 but I had to leave at that time so I was going out to grab a coffee. The man who sets up the food said he had coffee ready. How lovely! I enjoyed a cups before heading out.
Cons:
8.0 Excellent
Pros: Great location for Fenway Park
Cons: Room was very small!
8.3 Excellent
Pros: Excellent location in Backbay and very nice staff. Fresh breakfast.
Cons: Beware of steep stairs in this older historic property.
10.0 Excellent
Pros: Quiet location, convenient to subway
Cons: Need curtains in the rooms
9.0 Excellent
Pros: It has a homey feeling. Very friendly and helpful staff. The breakfast was included and offered a good selection.
Cons:
8.8 Excellent
Pros: Location, location, location! The property and the room were clean.
Cons: Well, even considering the average price of hotels in Boston, I think the price was on the high side.
A stay at Oasis Guest House places you in the heart of Boston, steps from Kenmore Square and Berklee College of Music. Featured amenities include a computer station, complimentary newspapers in the lobby, and luggage storage. Self parking (subject to charges) is available onsite.
Overall 8.4 Excellent
Based on 3,603 reviews
All reviews
- All reviews
- Families
- Couples
- Business
Excellent
10.0
Pros: Clean and modern room with a beautiful rooftop pool. Someone ordered drinks on our room tab. When pointed out, the hotel immediately credited the drinks back.
Good
7.0
Pros: Typical city business hotel
Excellent
9.3
Pros: Hotel was in process of refurbishment which was needed. Staff addressed concerns quickly and efficiently. No restaurant although one is scheduled to open in the fall. Rooftop pool and bar awesome. Self parking good but pricey.
Good
6.3
Pros: The property had lots of signs asking for forgiveness for the mess which baffles me because it was everywhere and nobody was working. Also there was a fire alarm in a room going off on our floor for over 50 minutes at midnight and the staff person said abruptly “we know about it, without apology “
Excellent
9.3
Pros: The hotel was within walking distance of Fenway Park which was a great benefit. The hotel was located in a very nice area within Back Bay.
Excellent
10.0
Pros: Had an incident with noise from some refurbishment work being done. The front desk quickly found us a new room. Also surprised us with a fruit and cheese platter to apologize for the inconvenience.
Excellent
9.5
Pros: The staff were very friendly and helpful, especially Sandy. She couldn’t have done enough to help us. It was much appreciated. We were not disturbed in our rooms and when we left and returned to the room it was always freshly made up. It’s in a fabulous location, with the T outside the door. We had a wonderful stay.
Good
6.8
Pros: Clean rooms with a nice pool.
Excellent
9.5
Pros: Great location almost renovated so soon to be at its best
Okay
5.8
Excellent
8.3
Pros: Excellent location . Hotel needs renovating which they are doing now. Staff super helpful and friendly. A/C quite loud in some rooms.
Excellent
10.0
Pros: Convenience, room standard and staff
Details
Reviews
Overall 8.4 Excellent
Based on 3,603 reviews
Location
9.5
Service
8.6
WiFi
7.4
Room
7.3
Pool
7.1
Vibe
6.7
Comfort
6.4
Bar
6.0
Amenities
5.5
Food
5.1
Breakfast
4.7
Location
9.7
Service
8.1
Pool
7.6
Room
6.9
Vibe
6.2
Comfort
6.1
WiFi
5.7
Amenities
5.6
Value
5.0
Breakfast
5.0
Food
4.6
Location
9.5
Room
7.6
Service
7.5
Cleanliness
7.1
Pool
6.8
Vibe
5.8
Amenities
5.0
Food
5.0
Location
9.6
Service
8.4
Room
6.5
Comfort
5.8
Amenities
4.7
10.0 Excellent
Pros: Clean and modern room with a beautiful rooftop pool. Someone ordered drinks on our room tab. When pointed out, the hotel immediately credited the drinks back.
Cons:
7.0 Good
Pros: Typical city business hotel
Cons: Typical city business hotel
9.3 Excellent
Pros: Hotel was in process of refurbishment which was needed. Staff addressed concerns quickly and efficiently. No restaurant although one is scheduled to open in the fall. Rooftop pool and bar awesome. Self parking good but pricey.
Cons: Ongoing refurbishment. Definitely needs sprucing up.
6.3 Good
Pros: The property had lots of signs asking for forgiveness for the mess which baffles me because it was everywhere and nobody was working. Also there was a fire alarm in a room going off on our floor for over 50 minutes at midnight and the staff person said abruptly “we know about it, without apology “
Cons:
9.3 Excellent
Pros: The hotel was within walking distance of Fenway Park which was a great benefit. The hotel was located in a very nice area within Back Bay.
Cons: They are currently going through some renovations, so the lobby area was somewhat in a mess.
10.0 Excellent
Pros: Had an incident with noise from some refurbishment work being done. The front desk quickly found us a new room. Also surprised us with a fruit and cheese platter to apologize for the inconvenience.
Cons: Wondered about a restaurant. Didn't see one but also in the heart of Boston didn't miss it.
9.5 Excellent
Pros: The staff were very friendly and helpful, especially Sandy. She couldn’t have done enough to help us. It was much appreciated. We were not disturbed in our rooms and when we left and returned to the room it was always freshly made up. It’s in a fabulous location, with the T outside the door. We had a wonderful stay.
Cons:
6.8 Good
Pros: Clean rooms with a nice pool.
Cons: Old building looks tired, cleaning crew had supplies spread out over hallway.
9.5 Excellent
Pros: Great location almost renovated so soon to be at its best
Cons:
5.8 Okay
Pros:
Cons: There was some works in the hotel The price is high compare with the noice in the hotel because of the works
8.3 Excellent
Pros: Excellent location . Hotel needs renovating which they are doing now. Staff super helpful and friendly. A/C quite loud in some rooms.
Cons: A/C bit loud, elevators bit slow, mattresses bit droopy, room service expensive
10.0 Excellent
Pros: Convenience, room standard and staff
Cons: Pool is for kids only
Overall 8.4 Excellent
Based on 2,105 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
9.5
Pros: Very nice, clean and quiet
Excellent
9.5
Pros: Location is perfect, and for the booking.com rate it was worth the money. I don’t know if the true rate would have been worth it, but for my price I liked it!
Excellent
9.0
Pros: Nice clean hotel and close to everything Would definitely stay there again
Excellent
8.3
Pros: Location.
Excellent
10.0
Pros: Quick check-in. Clean, modern rooms.
Excellent
8.0
Pros: The staff was very friendly; location was perfect! Room had a lovely view! Great big flat screen tv.
Excellent
9.5
Pros: location
Excellent
10.0
Pros: Very high end decor
Excellent
9.0
Pros: We had a panoramic view from our room it was great.
Excellent
9.3
Pros: The staff, the location and the room were excellent.
Excellent
8.8
Pros: The front desk was excellent. Krystal did a fabulous job.
Good
6.0
Pros: Walk to fenway
Details
Reviews
Overall 8.4 Excellent
Based on 2,105 reviews
Location
9.3
Service
8.1
Room
7.7
Amenities
5.2
WiFi
4.7
Breakfast
4.6
Value
4.3
Location
9.3
Service
8.0
Room
6.3
Comfort
5.9
Vibe
5.9
Breakfast
4.5
Amenities
4.1
Value
4.0
Location
9.1
Service
8.1
Room
7.8
Comfort
6.9
Amenities
5.4
Location
9.4
Service
8.0
Room
6.8
Comfort
6.8
Service
8.4
Room
7.8
9.5 Excellent
Pros: Very nice, clean and quiet
Cons: Kind of pricey, but that’s to be expected in Boston.
9.5 Excellent
Pros: Location is perfect, and for the booking.com rate it was worth the money. I don’t know if the true rate would have been worth it, but for my price I liked it!
Cons: Only big problem I had was the elevator. There are only three in the whole building and with the pool located on the seventh floor there was a lot of starting and topping. A pretty minor complaint overall though.
9.0 Excellent
Pros: Nice clean hotel and close to everything Would definitely stay there again
Cons:
8.3 Excellent
Pros: Location.
Cons: We had a room with a connecting door. This made that we could hear everything from next door. Very poor sound isolation. Compared to the room the bathroom was small.
10.0 Excellent
Pros: Quick check-in. Clean, modern rooms.
Cons: Lobby bar did not stay open as late as we would have liked. We were meeting a group of friends there and had to leave the lobby bar on a Friday night to go to a bar down the street. We would have happily spent a lot of money on the lobby bar had they stayed open past midnight.
8.0 Excellent
Pros: The staff was very friendly; location was perfect! Room had a lovely view! Great big flat screen tv.
Cons: The toilets were not very sanitary- splashed all over when flushed! Lots of noise from hall way and room next door; Check out was a mess- long lines and much confusion
9.5 Excellent
Pros: location
Cons:
10.0 Excellent
Pros: Very high end decor
Cons:
9.0 Excellent
Pros: We had a panoramic view from our room it was great.
Cons: The parking deck was not included in the price.
9.3 Excellent
Pros: The staff, the location and the room were excellent.
Cons: I would have liked a larger dining room with a larger menu.
8.8 Excellent
Pros: The front desk was excellent. Krystal did a fabulous job.
Cons: The pool is way to small. Found some food under the sofa.
6.0 Good
Pros: Walk to fenway
Cons:
With a stay at Charlesmark Hotel in Boston (Back Bay), you'll be steps from Boston Public Library and 3 minutes by foot from Copley Square. Featured amenities include a business center, express check-in, and express check-out. Self parking (subject to charges) is available onsite.
Overall 8.4 Excellent
Based on 1,373 reviews
All reviews
- All reviews
- Couples
- Solo
- Families
- Business
Excellent
10.0
Pros: Room and location
Excellent
8.3
Pros: Though room rather small, was comfortable and very convenient with a good restaurant on the doorstep and very close to transport.
Excellent
10.0
Pros: We arrived late and warmly welcomed. Parking lot is 4 blocks away but great hotel discount. The rooms are small but designed perfectly cleverly for the size of it Great shower Coffee and breakfast downstairs in the AM
Excellent
8.8
Excellent
10.0
Pros: The hotel staff was very attentive, welcoming, and did everything they could to make our visit a pleasant one. Wonderful location. Adjacent restaurant was very good. Enjoyed seating outside and people watching.
Excellent
9.3
Pros: Staff was wonderful and helpful. Location is perfect for food and access to transportation.
Good
7.5
Pros: location good
Good
7.0
Pros: Awesome location, very central and quiet rooms
Excellent
9.5
Pros: Location so beautiful !!
Excellent
9.3
Pros: It was located in a central area (shopping, food and activities). It also seemed like a decent area. The staff was nice and super informative. They answered information about the city as well as helped with baggage storage when I needed to kill a few hours before going to the airport. The room itself was clean and comfortable and served its purpose as needing a bed. It was also nice to have a tv and stereo system to relax to. It was colorful and classic brick which added to the surroundings. The bathroom was nice and updated and the shower was warm.
Okay
5.8
Pros: Location
Good
7.0
Pros: Excellent location.
Details
Reviews
Overall 8.4 Excellent
Based on 1,373 reviews
Location
9.5
Service
8.6
WiFi
6.0
Room
5.8
Breakfast
3.7
Comfort
3.1
Wellness
2.5
Location
9.4
Service
8.2
Value
7.9
Room
5.7
Breakfast
3.7
Comfort
2.8
Location
9.7
Service
8.9
Food
6.6
Room
5.6
Breakfast
3.9
Comfort
3.2
Location
9.6
Service
8.6
Value
7.6
Room
5.2
Breakfast
3.6
Comfort
3.4
Location
9.6
Service
8.7
Amenities
6.2
Room
5.0
Comfort
2.7
10.0 Excellent
Pros: Room and location
Cons: No
8.3 Excellent
Pros: Though room rather small, was comfortable and very convenient with a good restaurant on the doorstep and very close to transport.
Cons:
10.0 Excellent
Pros: We arrived late and warmly welcomed. Parking lot is 4 blocks away but great hotel discount. The rooms are small but designed perfectly cleverly for the size of it Great shower Coffee and breakfast downstairs in the AM
Cons: Too starchy breakfast. TV system a bit difficult to figure out
8.8 Excellent
Pros:
Cons: Great value just know the rooms are very small.
10.0 Excellent
Pros: The hotel staff was very attentive, welcoming, and did everything they could to make our visit a pleasant one. Wonderful location. Adjacent restaurant was very good. Enjoyed seating outside and people watching.
Cons: Whenever the air conditioner was on (and since there was a heat wave, it was always on), the vent blew directly on the bed. This design flaw caused the cold air to blow directly at the bed all night long.
9.3 Excellent
Pros: Staff was wonderful and helpful. Location is perfect for food and access to transportation.
Cons: Continental breakfast could have had more variety.
7.5 Good
Pros: location good
Cons: minimal bk not much very hard bed very small room
7.0 Good
Pros: Awesome location, very central and quiet rooms
Cons: Breakfast was really bad
9.5 Excellent
Pros: Location so beautiful !!
Cons: It was last room in a hotel
9.3 Excellent
Pros: It was located in a central area (shopping, food and activities). It also seemed like a decent area. The staff was nice and super informative. They answered information about the city as well as helped with baggage storage when I needed to kill a few hours before going to the airport. The room itself was clean and comfortable and served its purpose as needing a bed. It was also nice to have a tv and stereo system to relax to. It was colorful and classic brick which added to the surroundings. The bathroom was nice and updated and the shower was warm.
Cons: The only complaint which is really just nitpicking at this point, the room was small and there wasn’t any sort of view. The lighting was a little dim but not anything terrible. The room itself was generally nice and I really did just need a bed for my last night in town.
5.8 Okay
Pros: Location
Cons: Cracked and peeling bathroom sink. Room very small and dark.
7.0 Good
Pros: Excellent location.
Cons: Expensive for basic accommodation.
With a stay at Charlesmark Hotel in Boston (Back Bay), you'll be steps from Boston Public Library and 3 minutes by foot from Copley Square. Featured amenities include a business center, express check-in, and express check-out. Self parking (subject to charges) is available onsite.
Overall 8.3 Excellent
Based on 8,180 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Good
6.3
Excellent
10.0
Pros: I've stayed at this Sheraton 3 times before, mainly for its convenience for going to local attractions, car rental, restaurants, and shops. I haven't been disappointed yet!
Excellent
8.0
Pros: Great location
Excellent
8.0
Pros: The Reception Staff. (1) They were quick to correct an erroneous room assignment. (2) they expressed their appreciation that I was taking the experience with a large grain of Humor. (3) tThe reception staff actually seemed to remember me when I dealt with them afterwards.
Okay
5.5
Okay
5.0
Pros: My stay was great up until I went to take a shower and had to clean out mounds of blond hair (PS mine is gray and short)!!
Excellent
10.0
Pros: Location was awesome!
Excellent
10.0
Pros: The service and the location
Excellent
9.3
Pros: Staff was very accommodating with my last minute issues.
Excellent
10.0
Excellent
9.5
Pros: Bed was very comfortable. Room was very nice and clean. The only negative was the gurgling in the bathroom sink and noise from toilet ,shower and sink when water was running. You could hear the other rooms toilets flushing. I’m sure it was an internal “ pipe “ thing but it was loud. We were exhausted so it did not keep me awake, just a little annoying. Other wise, staff, food and cleanliness were very good and I would stay there again.
Excellent
8.8
Pros: The location is great! And the restaurant street is next door.
Details
Reviews
Overall 8.3 Excellent
Based on 8,180 reviews
Location
9.3
Pool
8.0
Service
7.6
Room
6.8
Cleanliness
6.7
Vibe
6.3
WiFi
5.8
Comfort
5.4
Breakfast
5.2
Value
4.5
Location
9.2
Pool
7.8
Service
7.4
Room
6.4
Vibe
5.7
Breakfast
5.4
Comfort
5.4
Value
5.1
WiFi
4.4
Location
9.4
Service
8.0
Pool
7.7
Room
7.4
Cleanliness
6.7
Comfort
6.2
Breakfast
5.4
Vibe
5.4
WiFi
4.3
Value
3.9
Location
9.6
Service
7.7
Vibe
5.7
Room
5.7
Comfort
5.0
Value
4.5
WiFi
3.7
Location
9.2
Service
7.4
Room
6.6
Cleanliness
6.5
Vibe
5.3
Breakfast
4.9
Value
4.4
WiFi
3.4
6.3 Good
Pros:
Cons: phone/internet costs a complete rip off
10.0 Excellent
Pros: I've stayed at this Sheraton 3 times before, mainly for its convenience for going to local attractions, car rental, restaurants, and shops. I haven't been disappointed yet!
Cons: With the new management company, there was no hotel info directory in the room. The front desk informed me that they no longer supply these books. I just find it a quick and easy way to locate information. That's my only "complaint."
8.0 Excellent
Pros: Great location
Cons: Bathroom was really Small. Shower was full of hairs. Made me Wonder if the room was cleaned at all.
8.0 Excellent
Pros: The Reception Staff. (1) They were quick to correct an erroneous room assignment. (2) they expressed their appreciation that I was taking the experience with a large grain of Humor. (3) tThe reception staff actually seemed to remember me when I dealt with them afterwards.
Cons: This is picky, but given the number of young guests perhaps a more frequent check of elevators and public spaces for trash on the floor.
5.5 Okay
Pros:
Cons: Another bottle of water in the room one between two is mean with the prices you charge
5.0 Okay
Pros: My stay was great up until I went to take a shower and had to clean out mounds of blond hair (PS mine is gray and short)!!
Cons: My stay was great up until I went to take a shower and had to clean out mounds of blond hair (PS mine is gray and short)!!
10.0 Excellent
Pros: Location was awesome!
Cons:
10.0 Excellent
Pros: The service and the location
Cons: Double beds instead of queen
9.3 Excellent
Pros: Staff was very accommodating with my last minute issues.
Cons: The price was a little higher than what is offered.
10.0 Excellent
Pros:
Cons: Parking costs too much And no in and out
9.5 Excellent
Pros: Bed was very comfortable. Room was very nice and clean. The only negative was the gurgling in the bathroom sink and noise from toilet ,shower and sink when water was running. You could hear the other rooms toilets flushing. I’m sure it was an internal “ pipe “ thing but it was loud. We were exhausted so it did not keep me awake, just a little annoying. Other wise, staff, food and cleanliness were very good and I would stay there again.
Cons: See above
8.8 Excellent
Pros: The location is great! And the restaurant street is next door.
Cons:
Boston Park Plaza is centrally located in Boston, a 3-minute walk from Newbury Street and 8 minutes by foot from Boston Public Garden. Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Boston? This hotel has 50483 square feet (4690 square meters) of space consisting of a conference center and meeting rooms.
Overall 8.2 Excellent
Based on 10,695 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Okay
5.5
Pros: Location
Excellent
8.0
Pros: Location. Lobby
Excellent
8.3
Pros: Free bottled water provided whenever you needed it. Free ice cream sandwiches in reception on National ice cream sandwich day. Our TV remote wasn't working and this was dealt with in fairly rapid time.
Good
7.0
Pros: Good value and good location. Excellent fitness facility.
Excellent
8.3
Pros: The location was central to everything in Boston.
Excellent
8.3
Good
6.8
Pros: The location was great and it was clean.
Good
7.5
Pros: This was a well maintained and updated hotel in a great area. The food was delicious and a Starbucks was in the lobby. It was a great find and I would recommend this hotel to others!
Okay
4.0
Pros: The gym was fantastic
Excellent
10.0
Pros: Location
Okay
5.8
Pros: I liked the bed
Excellent
10.0
Pros: The amount of space in our room and the view
Details
Reviews
Overall 8.2 Excellent
Based on 10,695 reviews
Location
9.5
Wellness
9.1
Service
7.9
Amenities
7.8
WiFi
6.8
Breakfast
6.2
Room
5.3
Value
4.5
Comfort
3.2
Location
9.6
Wellness
9.3
Service
8.2
Cleanliness
6.7
Breakfast
6.5
Room
5.2
WiFi
5.2
Value
3.3
Comfort
3.2
Location
9.3
Wellness
9.2
Service
7.9
Cleanliness
6.4
Breakfast
6.0
WiFi
5.2
Value
4.7
Room
4.7
Comfort
2.9
Location
9.3
Wellness
9.2
Service
7.3
Breakfast
6.6
WiFi
5.2
Value
4.9
Room
4.0
Comfort
2.6
Location
9.7
Service
7.6
Vibe
7.4
Value
4.7
Room
4.5
Comfort
3.1
5.5 Okay
Pros: Location
Cons: Room,bed,view,housekeeping,noise,
8.0 Excellent
Pros: Location. Lobby
Cons: Rooms are small.
8.3 Excellent
Pros: Free bottled water provided whenever you needed it. Free ice cream sandwiches in reception on National ice cream sandwich day. Our TV remote wasn't working and this was dealt with in fairly rapid time.
Cons: Hotel dining was expensive. A couple of the desk staff we’re not too attentive, when we were asking for our water bottles.
7.0 Good
Pros: Good value and good location. Excellent fitness facility.
Cons: Would like to see more effort in sustainability. Reducing/removing small amenities in bathrooms. Eliminate single use plastics.
8.3 Excellent
Pros: The location was central to everything in Boston.
Cons: The disconnect between valet parking and the main entrance. Also Uber drivers had a difficult time finding the pickup spot since the hotel sits on a weird street grid.
8.3 Excellent
Pros:
Cons: Room were quite small
6.8 Good
Pros: The location was great and it was clean.
Cons: For the money, the room was extremely small and the bathroom had no space to put any of our toiletries--the vanity being teeny.
7.5 Good
Pros: This was a well maintained and updated hotel in a great area. The food was delicious and a Starbucks was in the lobby. It was a great find and I would recommend this hotel to others!
Cons: The (standard king) room was smaller than I expected...but it was fine for a weekend visit! Our shower drain was clogged and slow to empty. This was an easy fix though.
4.0 Okay
Pros: The gym was fantastic
Cons: Never had a smaller hotel room. All pictures depict a normal sized room which apparently is a suite. Its misleading and I felt very bait and switched
10.0 Excellent
Pros: Location
Cons:
5.8 Okay
Pros: I liked the bed
Cons: It was expensive.
10.0 Excellent
Pros: The amount of space in our room and the view
Cons:
Boston Park Plaza is centrally located in Boston, a 3-minute walk from Newbury Street and 8 minutes by foot from Boston Public Garden. Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Boston? This hotel has 50483 square feet (4690 square meters) of space consisting of a conference center and meeting rooms.
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