Boston hotels in Back Bay
Search hundreds of travel sites at once for hotels in Back Bay
Compare vs KAYAK
Best hotels in Back Bay (Boston)
With a stay at No. 284 in Boston (Back Bay), you'll be steps from Newbury Street and 3 minutes by foot from Hynes Convention Center. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and luggage storage.
Overall 9.5 Excellent
Based on 685 reviews
All reviews
- All reviews
Excellent
10.0
Pros: Located in the most beautiful area in downtown Boston
Excellent
10.0
Pros: This was the best hotel experience I’ve ever had. I’ll be back again, for sure.
Excellent
10.0
Pros: It is a beautiful boutique hotel on Commonwealth Avenue in a lovely historic building. It is charming, clean, beautifully appointed with a garden outside the breakfast and 2 oclock tea room. The dining area has Books in a few cases on one side.
Excellent
10.0
Pros: Beautiful rooms. Great neighborhood. Comfortable bed. Charming building.
Excellent
9.0
Pros: Superb location. Excellent interior and rooms - comfort and esthetics.
Excellent
10.0
Excellent
9.0
Pros: Beautiful architecture, perfect location, lovely decor, top-quality bedding, modern immaculate bathroom, and a lovely little breakfast room, too. Great value for the price.
Details
Reviews
Overall 9.5 Excellent
Based on 685 reviews
Cleanliness
9.8
Comfort
9.6
Location
9.9
Services
9.4
Staff
9.6
Value for money
8.9
10.0 Excellent
Pros: Located in the most beautiful area in downtown Boston
Cons: N/A
10.0 Excellent
Pros: This was the best hotel experience I’ve ever had. I’ll be back again, for sure.
Cons:
10.0 Excellent
Pros: It is a beautiful boutique hotel on Commonwealth Avenue in a lovely historic building. It is charming, clean, beautifully appointed with a garden outside the breakfast and 2 oclock tea room. The dining area has Books in a few cases on one side.
Cons: It was great - no canopy identifying the property 284 as a hotel but that may have been their intention.
10.0 Excellent
Pros: Beautiful rooms. Great neighborhood. Comfortable bed. Charming building.
Cons: Some staff members (reception) need to loosen-up and work harder on making guests feel at home and welcomed! This would guarantee returning clientele.
9.0 Excellent
Pros: Superb location. Excellent interior and rooms - comfort and esthetics.
Cons: Nothing
10.0 Excellent
Pros:
Cons: Everything was great except the carpets are super old and could do with a replacement.
9.0 Excellent
Pros: Beautiful architecture, perfect location, lovely decor, top-quality bedding, modern immaculate bathroom, and a lovely little breakfast room, too. Great value for the price.
Cons: The front office / front desk doesn't give a very good first impression. For instance, the fluorescent lighting isn't in keeping with how nice the actual hotel is. It would be easy to improve the front desk experience, however.
With a stay at No. 284 in Boston (Back Bay), you'll be steps from Newbury Street and 3 minutes by foot from Hynes Convention Center. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and luggage storage.
A stay at The Lenox Hotel Boston places you in the heart of Boston, steps from Newbury Street and Boston Public Library. Featured amenities include a 24-hour business center, limo/town car service, and express check-in. Planning an event in Boston? This hotel features 3000 square feet (279 square meters) of event facilities.
Overall 9.2 Excellent
Based on 2,101 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
10.0
Pros: Small classy hotel .. Comfy beds .. My favorite hotel to stay in Boston ..
Excellent
9.7
Pros: Location was excellent. Hotel was beautiful, comfortable and very clean.
Excellent
10.0
Pros: As soon as you walk in, its smells amazing! Perfect first impression. We purchased "The Lenox" lobby fragrance upon leaving. Staff was friendly, upgraded our room for free, 3 restaurants/bar in one hotel, great unique skincare products! Our room as spacious and the key card access when in the elevator was a nice security feature. This hotel is ran like all hotels SHOULD run. The location prime. The hotel is class, elegance, hospitality, and culture. Very lovely, will definitely stay here again.
Excellent
8.0
Pros: Smell in the lobby.
Good
6.7
Pros: The bath and closet where so small . Closet was worthless, my 100# wife could barley fit in the bathroom, really hard for . Way over priced for what we received
Excellent
10.0
Pros: Staff was great...got beautiful room upgrade and location is can't beat.
Excellent
10.0
Pros: Everything we asked for was brought to us instantly. They accommodated all of our needs. It was a lovely hotel to stay in since we couldn't go out as much due to the weather
Excellent
10.0
Pros: The bed linens were extremely luxurious! Fantastic location. Attentive hardworking staff - especially concierge and bell.
Good
7.0
Pros: both got up with bad backs. room dated and dark.
Excellent
10.0
Pros: The Lenox was in the perfect location for walking to restaurants & shops. We were here for our anniversary & staff left champagne with chocolates in our room! The room had many conveniences. The bed was comfortable and turn down service was the standard.
Excellent
10.0
Pros: the doorman! So helpful and friendly, professional attitude. Also loved the restaurant! Every staff member was wonderful
Poor
1.0
Pros: The staff were very helpful and friendly.
Details
Reviews
Overall 9.2 Excellent
Based on 2,101 reviews
Location
9.7
Service
9.6
WiFi
9.1
Bar
8.2
Vibe
8.1
Amenities
8.0
Value
7.7
Room
7.5
Breakfast
6.0
Wellness Area
5.0
Service
9.5
Location
9.5
Cleanliness
8.2
Bar
8.1
Room
8.0
Value
7.6
Service
9.8
Location
9.7
Value
8.2
Room
6.7
Comfort
6.6
Location
9.8
Service
9.3
Vibe
7.6
Room
6.8
Location
9.8
Service
9.7
Food
7.8
Vibe
7.6
10.0 Excellent
Pros: Small classy hotel .. Comfy beds .. My favorite hotel to stay in Boston ..
Cons:
9.7 Excellent
Pros: Location was excellent. Hotel was beautiful, comfortable and very clean.
Cons: Service in dining room was poor. The manager told me I was reading the menu incorrectly, then once I pointed it out to her, she acknowledged I was correct. Later came back to tell me that I should remember for future reference that what was printed on the menu was actually wrong and what she told me was right!
10.0 Excellent
Pros: As soon as you walk in, its smells amazing! Perfect first impression. We purchased "The Lenox" lobby fragrance upon leaving. Staff was friendly, upgraded our room for free, 3 restaurants/bar in one hotel, great unique skincare products! Our room as spacious and the key card access when in the elevator was a nice security feature. This hotel is ran like all hotels SHOULD run. The location prime. The hotel is class, elegance, hospitality, and culture. Very lovely, will definitely stay here again.
Cons:
8.0 Excellent
Pros: Smell in the lobby.
Cons: Overnight parking was extortionate.
6.7 Good
Pros: The bath and closet where so small . Closet was worthless, my 100# wife could barley fit in the bathroom, really hard for . Way over priced for what we received
Cons:
10.0 Excellent
Pros: Staff was great...got beautiful room upgrade and location is can't beat.
Cons:
10.0 Excellent
Pros: Everything we asked for was brought to us instantly. They accommodated all of our needs. It was a lovely hotel to stay in since we couldn't go out as much due to the weather
Cons:
10.0 Excellent
Pros: The bed linens were extremely luxurious! Fantastic location. Attentive hardworking staff - especially concierge and bell.
Cons: Even though the windows were double paned, I was able to hear drunken passersby on the street at 2am. Bathtubs are a bit outdated.
7.0 Good
Pros: both got up with bad backs. room dated and dark.
Cons:
10.0 Excellent
Pros: The Lenox was in the perfect location for walking to restaurants & shops. We were here for our anniversary & staff left champagne with chocolates in our room! The room had many conveniences. The bed was comfortable and turn down service was the standard.
Cons:
10.0 Excellent
Pros: the doorman! So helpful and friendly, professional attitude. Also loved the restaurant! Every staff member was wonderful
Cons: Nothing
1.0 Poor
Pros: The staff were very helpful and friendly.
Cons: Room 419 heater did not work. It was freezing and engineering told us the the temperature was 75 degrees when it felt like 35 degrees. Heater was fixed after two hours; however, the heater was so loud, like an airplane engine.
A stay at The Lenox Hotel Boston places you in the heart of Boston, steps from Newbury Street and Boston Public Library. Featured amenities include a 24-hour business center, limo/town car service, and express check-in. Planning an event in Boston? This hotel features 3000 square feet (279 square meters) of event facilities.
A stay at Mandarin Oriental Boston places you in the heart of Boston, steps from Prudential Tower and Newbury Street. Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Boston? This hotel has facilities measuring 10000 square feet (929 square meters), including a meeting room.
Overall 9.2 Excellent
Based on 557 reviews
All reviews
- All reviews
- Families
Excellent
8.0
Pros: Wonderful hotel in a central location. Service was impeccable.
Excellent
9.5
Pros: Excellent. Well-cooked, every time.
Excellent
9.6
Pros: Location and Staff were outstanding.
Excellent
10.0
Pros: Everything
Good
7.5
Pros: I prefer a richer buffet
Excellent
9.1
Pros: Location is great. We got a package that had free breakfast and private tour of the Museum of Fine Arts and lunch at their nice restaurant. It was worth it the extra money. Also we used the Spa services which were convenient.
Details
Reviews
Overall 9.2 Excellent
Based on 557 reviews
Wellness Area
10.0
Comfort
9.6
Location
9.6
Service
9.4
Cleanliness
9.2
Vibe
9.1
Bar
9.0
Room
9.0
Food
8.7
Breakfast
7.5
Service
9.5
Room
8.8
8.0 Excellent
Pros: Wonderful hotel in a central location. Service was impeccable.
Cons: The lobby bar is a little dark. Too bad it doesn't have better views.
9.5 Excellent
Pros: Excellent. Well-cooked, every time.
Cons: The price was a bit high...
9.6 Excellent
Pros: Location and Staff were outstanding.
Cons:
10.0 Excellent
Pros: Everything
Cons: Nothing
7.5 Good
Pros: I prefer a richer buffet
Cons: the rooms could be renovated
9.1 Excellent
Pros: Location is great. We got a package that had free breakfast and private tour of the Museum of Fine Arts and lunch at their nice restaurant. It was worth it the extra money. Also we used the Spa services which were convenient.
Cons: Spa is very expensive but good.
A stay at Mandarin Oriental Boston places you in the heart of Boston, steps from Prudential Tower and Newbury Street. Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Boston? This hotel has facilities measuring 10000 square feet (929 square meters), including a meeting room.
With a stay at The Eliot Hotel, you'll be centrally located in Boston, steps from Newbury Street and 6 minutes by foot from Hynes Convention Center. Featured amenities include a 24-hour business center, limo/town car service, and express check-out. Planning an event in Boston? This hotel has facilities measuring 1422 square feet (132 square meters), including a meeting room.
_O-183225.jpg?width=66&height=66&crop=true)
Overall 9.1 Excellent
Based on 1,921 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
10.0
Pros: We love the quaintness of this historic hotel. The neighborhood was lovely, and within walking distance of everything we wanted to see in Boston. The staff were very courteous and helpful each time we exited our room. We could not have been more please
Excellent
9.0
Pros: very helpful and friendly staff large rooms
Excellent
9.6
Pros: Nice room, good location with easy walk to Newbury street and Prudential shops and restaurants. Comfy bed
Excellent
10.0
Pros: The staff was personable and professional. The room was large, clean, comfortable and the bathroom was awesome!
Good
7.0
Pros: The hotel had a classy, historic feel to it, with nice furnishings and very clean.
Excellent
10.0
Pros: The personal nature of the staff
Good
6.2
Pros: Location and on site restaurant
Excellent
10.0
Pros: Lovely hotel in an ideal location. Staff were very friendly and extremely helpful. It was clean and very comfortable. Great all round!
Excellent
10.0
Pros: The location was excellent.
Excellent
10.0
Pros: The amazing staff, friendly and helpful-they go the extra mile to make your stay as perfect as it can be. The suite was beautifully decorated, quality and tasteful. Individual and so much better than bland corporate hotels.
Okay
5.0
Pros: Location, ambiance, Uni restaurant. Pleasant/helpful staff.
Excellent
8.0
Pros: Our first time at the Elliott and we enjoyed it very much. An older property, it has some quirks but those are to be expected. Nicer than many Marriotts and Hiltons we have stayed in. Location can't be beat.
_O-183225.jpg?width=330&height=170&crop=true)
Details
Reviews
Overall 9.1 Excellent
Based on 1,921 reviews
Service
9.5
Location
9.5
WiFi
9.5
Vibe
7.8
Room
7.3
Comfort
6.1
Bar
5.5
Amenities
5.3
Breakfast
5.3
Service
9.3
Location
9.2
Room
7.0
Comfort
6.0
Amenities
5.5
Breakfast
5.5
Service
9.5
Location
9.4
Room
7.7
Comfort
6.3
Breakfast
5.2
Location
9.7
Service
9.5
Vibe
7.7
Food
6.7
Room
6.5
Amenities
5.7
Service
9.6
Location
9.6
Room
6.7
Comfort
6.3
10.0 Excellent
Pros: We love the quaintness of this historic hotel. The neighborhood was lovely, and within walking distance of everything we wanted to see in Boston. The staff were very courteous and helpful each time we exited our room. We could not have been more please
Cons:
9.0 Excellent
Pros: very helpful and friendly staff large rooms
Cons:
9.6 Excellent
Pros: Nice room, good location with easy walk to Newbury street and Prudential shops and restaurants. Comfy bed
Cons: Breakfast is not included. Also, there’s no heat in the bathroom. When I complained about how cold it was in there the head of staff told me none of the bathrooms have heat. You’d expect the heat from the room to spill over into the bathroom but it did not and I had to keep the bathroom door closed to keep the draft from bothering me.
10.0 Excellent
Pros: The staff was personable and professional. The room was large, clean, comfortable and the bathroom was awesome!
Cons:
7.0 Good
Pros: The hotel had a classy, historic feel to it, with nice furnishings and very clean.
Cons: I was disappointed that there was no common space where you could sit and relax outside of your room. I didn't realize that this was the case before booking; I just assumed it would have a sitting area. Also small bathroom with too little counter space.
10.0 Excellent
Pros: The personal nature of the staff
Cons: I wish there were more American food options through room service
6.2 Good
Pros: Location and on site restaurant
Cons: Service and physical property
10.0 Excellent
Pros: Lovely hotel in an ideal location. Staff were very friendly and extremely helpful. It was clean and very comfortable. Great all round!
Cons:
10.0 Excellent
Pros: The location was excellent.
Cons: Nothing!
10.0 Excellent
Pros: The amazing staff, friendly and helpful-they go the extra mile to make your stay as perfect as it can be. The suite was beautifully decorated, quality and tasteful. Individual and so much better than bland corporate hotels.
Cons: Nothing we didn’t like. The location is great-whilst it is placed a little way from the North End/Freedom Trail, the hotel is minutes away from bus/metro. Or you can enjoy the walk and explore the many lovely streets, shops and restaurants.
5.0 Okay
Pros: Location, ambiance, Uni restaurant. Pleasant/helpful staff.
Cons: Overpriced at $---/night.Small dark room w/dark furniture. Tiny bathroom not adjacent bedroom & w/ no tub/skinny shower. Bathroom sink clogged (someone came to repair 2X, still clogged). Door chain lock broken. Fridge door wouldn't close properly.
8.0 Excellent
Pros: Our first time at the Elliott and we enjoyed it very much. An older property, it has some quirks but those are to be expected. Nicer than many Marriotts and Hiltons we have stayed in. Location can't be beat.
Cons: I would have rated the hotel as a 10 had not we found hair from the previous guest in the shower (room 111 on 3/6--housekeeping, take note). I don't know why hotels have such trouble with this basic element of cleanliness--seems to a problematic everywhere.
With a stay at The Eliot Hotel, you'll be centrally located in Boston, steps from Newbury Street and 6 minutes by foot from Hynes Convention Center. Featured amenities include a 24-hour business center, limo/town car service, and express check-out. Planning an event in Boston? This hotel has facilities measuring 1422 square feet (132 square meters), including a meeting room.
Housed in the stately limestone building that was once home to the Boston Police Headquarters, Loews Boston Hotel is a premier choice among hotels near Copley Square, offering an unforgettable blend of historic charm, sophistication and authentic New England hospitality.
Overall 9.0 Excellent
Based on 2,459 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
10.0
Pros: Nice Staff
Excellent
9.0
Pros: Comfy bed, great location, and the availability of a late check out
Excellent
10.0
Pros: Great location, great dining option and fun history being the former BPD headquarters.
Excellent
10.0
Pros: The doormen were all so kind and helpful!
Excellent
9.0
Pros: Upscale ambience, friendly service, coffee service, WiFi
Excellent
8.0
Pros: Hotel was nice, upscale but def a long way to go for 5.
Excellent
10.0
Pros: Everything about this place is wonderful. The location is next to all the hotspots, the staff is extremely friendly, and the amenities are outstanding, I love the heated towel bars. A fancy stay for a good value! Thanks Loews.
Excellent
8.0
Pros: Location was awesome
Excellent
9.0
Pros: Staff was very pleasant and helpful, location was perfect and the room was good size.
Excellent
10.0
Pros: Great central location, clean rooms and hotel, excellent and vibrant lobby, very nice staff
Excellent
9.0
Pros: I loved the location & the understated elegance. The staff was extremely attentive and accommodating.
Excellent
8.8
Pros: Great location! Good breakfast
Details
Reviews
Overall 9.0 Excellent
Based on 2,459 reviews
Location
9.5
Service
9.3
Cleanliness
8.9
Food
8.7
Room
8.4
Comfort
7.8
WiFi
7.0
Breakfast
6.5
Wellness Area
4.8
Location
9.4
Service
9.2
Food
9.0
Room
8.3
Amenities
7.7
Wellness Area
4.6
Location
9.7
Service
9.1
Food
9.0
Room
8.1
Comfort
8.0
Value
6.9
Breakfast
6.3
Location
9.3
Service
9.3
Vibe
8.8
Room
8.1
Comfort
7.8
Amenities
7.4
Location
9.6
Service
9.1
Room
8.5
10.0 Excellent
Pros: Nice Staff
Cons: Price for overnight parking is expensive
9.0 Excellent
Pros: Comfy bed, great location, and the availability of a late check out
Cons: Nope
10.0 Excellent
Pros: Great location, great dining option and fun history being the former BPD headquarters.
Cons:
10.0 Excellent
Pros: The doormen were all so kind and helpful!
Cons:
9.0 Excellent
Pros: Upscale ambience, friendly service, coffee service, WiFi
Cons:
8.0 Excellent
Pros: Hotel was nice, upscale but def a long way to go for 5.
Cons: Bathroom shower needed some TLC cleaning.
10.0 Excellent
Pros: Everything about this place is wonderful. The location is next to all the hotspots, the staff is extremely friendly, and the amenities are outstanding, I love the heated towel bars. A fancy stay for a good value! Thanks Loews.
Cons: We are from MN and couldn't get our room cool enough. Temp outside about 40 degrees F. Temp set in the room for 66 but wouldn't get below 72. Not a big deal. I understand it's an old building and everything else was spectacular.
8.0 Excellent
Pros: Location was awesome
Cons: Early checkout time. It was 11 am. Could’ve been 12 pm. It’s pricey.
9.0 Excellent
Pros: Staff was very pleasant and helpful, location was perfect and the room was good size.
Cons: Small window in the room left it with scant direct light
10.0 Excellent
Pros: Great central location, clean rooms and hotel, excellent and vibrant lobby, very nice staff
Cons:
9.0 Excellent
Pros: I loved the location & the understated elegance. The staff was extremely attentive and accommodating.
Cons: There is an urban amenities charge that is paid at the hotel. You get nothing for this charge. I normally avoid hotels that charge this feel, but somehow missed it at booking. Also promised dinner coupon & Uber credit but never received them.
8.8 Excellent
Pros: Great location! Good breakfast
Cons:
Housed in the stately limestone building that was once home to the Boston Police Headquarters, Loews Boston Hotel is a premier choice among hotels near Copley Square, offering an unforgettable blend of historic charm, sophistication and authentic New England hospitality.
Nestled in one of downtown Boston's most celebrated neighborhoods, The Westin Copley Place, Boston welcomes guests with modern accommodations and signature touches. Our AAA Four-Diamond hotel is located in the Back Bay area, near Copley Square - steps away from fine dining destinations and upscale clothing stores in the popular Copley Place shopping mall. Boston Symphony Hall, Fenway Park and other top attractions are within easy reach. Take time to discover our exceptional hotel amenities, including the 24-hour WestinWORKOUT® Fitness Studio, an on-site day spa, several delicious restaurants and a welcoming lobby bar. In the evening, retreat to beautifully appointed guest rooms and suites, featuring stylish decor, the plush Westin Heavenly® Bed and spacious bathrooms. Our hotel is also a leading wedding and conference destination in Boston, with an impressive 57,493 square feet of contemporary event space. We look forward to providing you with an unforgettable stay at The Westin Copley Place, Boston.
Overall 8.9 Excellent
Based on 4,350 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
8.0
Pros: our view was amazing
Excellent
10.0
Pros: Great location for parents who have college students.
Excellent
9.0
Pros: Location
Excellent
10.0
Pros: Location and room! Plenty of restaurants and bars/night club close by.
Excellent
9.0
Pros: We’ve stayed at the Westin Copley before and always had a positive experience. Quiet, comfortable, clean and convenient. Valet parking was affordable and couldn’t be easier.
Excellent
10.0
Pros: Great location!
Excellent
10.0
Pros: Great room and view. Plenty of room and nicely set up.
Excellent
10.0
Pros: Great staff
Excellent
10.0
Pros: The city view from the room was spectacular!! The area was fabulous. The room was a great great value!! Loved it here.
Excellent
8.8
Pros: Great location, easy to get in and out, people mind their own business, the check-in employees are friendly, great indoor accessibility to tons of places in Copley/Boylston which is nice during the winter months
Excellent
10.0
Pros: Check-in was quick and easy, beds are comfortable and the location was great.
Excellent
8.0
Pros: Amazing room with amazing view.
Details
Reviews
Overall 8.9 Excellent
Based on 4,350 reviews
Location
9.6
Room
8.7
Comfort
8.5
Service
7.8
Breakfast
6.4
WiFi
5.3
Location
9.6
Wellness Area
9.1
Comfort
8.9
Room
8.3
Service
7.7
Breakfast
6.6
Value
4.4
WiFi
3.8
Location
9.5
Room
8.7
Comfort
8.6
Service
7.5
Breakfast
6.4
Location
9.5
Comfort
8.3
Room
8.1
Service
7.9
Breakfast
5.9
Value
3.7
WiFi
3.1
Location
9.7
Comfort
8.4
Room
8.3
Vibe
8.2
Service
7.6
8.0 Excellent
Pros: our view was amazing
Cons: Underneath the pull out couch was not cleaned....food from previous guests was there
10.0 Excellent
Pros: Great location for parents who have college students.
Cons:
9.0 Excellent
Pros: Location
Cons: Shower stall without a tub for taking a bath.
10.0 Excellent
Pros: Location and room! Plenty of restaurants and bars/night club close by.
Cons:
9.0 Excellent
Pros: We’ve stayed at the Westin Copley before and always had a positive experience. Quiet, comfortable, clean and convenient. Valet parking was affordable and couldn’t be easier.
Cons:
10.0 Excellent
Pros: Great location!
Cons: Huntington Restaurant needs more variety. Turkey Burgers, veggie soups vs only cream based soup or chowder
10.0 Excellent
Pros: Great room and view. Plenty of room and nicely set up.
Cons:
10.0 Excellent
Pros: Great staff
Cons: No
10.0 Excellent
Pros: The city view from the room was spectacular!! The area was fabulous. The room was a great great value!! Loved it here.
Cons: Very expensive parking and room service charges.
8.8 Excellent
Pros: Great location, easy to get in and out, people mind their own business, the check-in employees are friendly, great indoor accessibility to tons of places in Copley/Boylston which is nice during the winter months
Cons: Can be a little crowded, other customers can be entitled and lack self-awareness
10.0 Excellent
Pros: Check-in was quick and easy, beds are comfortable and the location was great.
Cons: I forgot the sun would be so bright in the morning (we didn't pull the shades)
8.0 Excellent
Pros: Amazing room with amazing view.
Cons: I wasn’t informed by the valet that parking on site would be a fortune. Staying for three nights made this hotel visit far too expensive. Stayed in a gorgeous hotel IN the center of Baltimore and didn’t pay for parking. One particular valet was a rock star but I can’t remember his name. The cashier of the valet knew I was at the window. I was in a rush and she was working on something on the computer. I was trained at the Five Diamond Hilton at Short Hills that the computer can wait.
Nestled in one of downtown Boston's most celebrated neighborhoods, The Westin Copley Place, Boston welcomes guests with modern accommodations and signature touches. Our AAA Four-Diamond hotel is located in the Back Bay area, near Copley Square - steps away from fine dining destinations and upscale clothing stores in the popular Copley Place shopping mall. Boston Symphony Hall, Fenway Park and other top attractions are within easy reach. Take time to discover our exceptional hotel amenities, including the 24-hour WestinWORKOUT® Fitness Studio, an on-site day spa, several delicious restaurants and a welcoming lobby bar. In the evening, retreat to beautifully appointed guest rooms and suites, featuring stylish decor, the plush Westin Heavenly® Bed and spacious bathrooms. Our hotel is also a leading wedding and conference destination in Boston, with an impressive 57,493 square feet of contemporary event space. We look forward to providing you with an unforgettable stay at The Westin Copley Place, Boston.
Fairmont Copley Plaza is a luxury downtown Boston landmark hotel, centrally located in historic Back Bay. It sits steps away from Boston Public Library, Newbury Street, and the Freedom Trail and is only 15 minutes away from Boston Logan International Airport and is a 2 minute walk away from 2 subways. It's the perfect hotel for exploring Boston or to orchestrate your next meeting or event. Fully appointed for today's demanding business pace, the hotel offers impeccable service and first class facilities.
Overall 8.7 Excellent
Based on 5,971 reviews
All reviews
- All reviews
- Business
- Families
- Couples
- Solo
Excellent
10.0
Pros: It's a pretty hotel with wonderful staff
Okay
4.0
Pros: I've had many fantastic experiences at the Fairmont. The staff is very nice and the amenities and location are good
Excellent
10.0
Pros: Location location location the oak long bar is a win-win. Restful and super dog friendly
Excellent
10.0
Pros: Had an amazing weekend. Everyone was friendly- loved the restaurant/ bar
Excellent
10.0
Pros: Location is great and beautiful lobby!
Good
7.0
Pros: the location was great. very pretty lobby and bar
Excellent
8.0
Pros: The rain shower, the chromecast in every room and the staff
Okay
5.0
Pros: location
Excellent
10.0
Pros: The most beautiful hotel in Boston
Excellent
9.0
Pros: Room was clean. Bed was comfy. Room location was not ideal, but we got a good rate so we had low expectations.
Excellent
8.0
Pros: The room was lovely - beds were great --clean. Lobby and bar were wonderful -- great service in bar and brunch.
Excellent
8.0
Pros: Very well maintained, staff is great, rooms are always feresh and well maintained
Details
Reviews
Overall 8.7 Excellent
Based on 5,971 reviews
Location
9.6
Service
8.7
Bar
8.6
Vibe
8.2
Breakfast
8.1
Amenities
7.4
Room
6.8
WiFi
6.0
Pool
0.6
Location
9.3
Service
8.7
Breakfast
7.7
Amenities
6.9
Room
6.5
Comfort
5.0
WiFi
4.2
Location
9.9
Service
8.6
Vibe
8.3
Breakfast
8.0
Food
7.9
Amenities
7.8
Room
6.8
WiFi
4.3
Location
9.2
Vibe
8.7
Service
8.6
Breakfast
8.2
Room
7.0
Comfort
5.3
WiFi
4.6
Location
9.6
Breakfast
8.4
Service
8.4
Food
8.0
Room
6.5
Comfort
5.4
10.0 Excellent
Pros: It's a pretty hotel with wonderful staff
Cons:
4.0 Okay
Pros: I've had many fantastic experiences at the Fairmont. The staff is very nice and the amenities and location are good
Cons: This was not one of my better experiences at the hotel. The room we were first checked into was missing privacy curtains. We were told this would be fixed. When we got back to our room at 1 AM it still was not resolved and we had to switch rooms.
10.0 Excellent
Pros: Location location location the oak long bar is a win-win. Restful and super dog friendly
Cons: Would be great to have coffee on the go in the lobby each day of the week. Really appreciate having water included in the room rate each day but the water used has a terrible taste from the eco box it’s in -just a
10.0 Excellent
Pros: Had an amazing weekend. Everyone was friendly- loved the restaurant/ bar
Cons: Everything was lovely
10.0 Excellent
Pros: Location is great and beautiful lobby!
Cons: They had an event that night we were there and music resonated until late. Also, other guests on out floor were loud in evening slamming doors as they seemed drunk.
7.0 Good
Pros: the location was great. very pretty lobby and bar
Cons: the room was small. the hallways upstairs were a little creepy.
8.0 Excellent
Pros: The rain shower, the chromecast in every room and the staff
Cons: The room was a little hot.
5.0 Okay
Pros: location
Cons: The hotel was ok but the information on the advertisement was misleading. We paid for a certain room and when we got there they said that was not available and admitted that the picture in the ad was not accurate. We were finally given the room we wanted
10.0 Excellent
Pros: The most beautiful hotel in Boston
Cons:
9.0 Excellent
Pros: Room was clean. Bed was comfy. Room location was not ideal, but we got a good rate so we had low expectations.
Cons: View out the window. The resort fee caught us off guard, but we were happy to use it at the bar, so it all worked out!
8.0 Excellent
Pros: The room was lovely - beds were great --clean. Lobby and bar were wonderful -- great service in bar and brunch.
Cons: The hallways showed the age of the hotel -- could have been painted and updated --
8.0 Excellent
Pros: Very well maintained, staff is great, rooms are always feresh and well maintained
Cons: Not necessarily the hotel but for the price we paid the room was small and tight
Fairmont Copley Plaza is a luxury downtown Boston landmark hotel, centrally located in historic Back Bay. It sits steps away from Boston Public Library, Newbury Street, and the Freedom Trail and is only 15 minutes away from Boston Logan International Airport and is a 2 minute walk away from 2 subways. It's the perfect hotel for exploring Boston or to orchestrate your next meeting or event. Fully appointed for today's demanding business pace, the hotel offers impeccable service and first class facilities.
Perfectly placed in Back Bay, Boston Marriott Copley Place offers stylish comfort amid celebrated attractions. Explore the area's most compelling attractions, including Copley Square, Fenway Park, Symphony Hall and the Prudential Center. Discover designer boutiques, fashion chains, art galleries and patio cafés in Back Bay. Indulge in delectable American fare and creative cocktails at our inviting restaurant and sports bar. Plan unforgettable meetings, weddings and social affairs in 61,000 square feet of versatile event space, enhanced by expert planners, custom catering professionals and the largest ballroom in New England. After a memorable day, refresh in the sparkling waters of our indoor pool or energize your body in our fitness center. Embrace effortless relaxation in our sophisticated hotel accommodations with modern essentials, signature amenities, ergonomic workspace and scenic city views. Designed for today's traveler, our Boston hotel is a stylish haven in a vibrant downtown landscape.
Overall 8.6 Excellent
Based on 4,885 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Poor
1.0
Pros: Proximity to major restaurants and retailers.
Poor
1.0
Excellent
10.0
Pros: Fast check in
Excellent
9.1
Pros: Close to events and great value for the price paid
Okay
5.0
Pros: I liked the fact that it is in such a convenient area. Also the fact that it is attached to two malls.
Excellent
10.0
Pros: Great pool
Excellent
10.0
Pros: Beautiful room, hospitable staff, terrific location
Excellent
10.0
Pros: The breakfast was varied, fresh, delicious, perfect! The room was very nice, clean, and comfortable. We had a nice view of Copley Square from our window. I liked that when calling an elevators, the computer screen would tell me which one I should take. The location was excellent, very central.
Okay
4.0
Pros: Great location
Excellent
9.0
Pros: Back Bay location, good gym, excellent staff. I arrived early morning off a redeye flight and they made a room available for me at 8AM!
Excellent
9.0
Pros: Great location, close to T. Plenty to do in area. Pool was great. Staff were friendly.
Excellent
10.0
Pros: Went above and beyond in keeping everything sanitized in the midst of hysteria over the virus. Thank you!
Details
Reviews
Overall 8.6 Excellent
Based on 4,885 reviews
Location
9.5
Wellness Area
9.3
Pool
8.5
Service
7.8
Room
7.2
Breakfast
6.4
Vibe
5.8
WiFi
5.1
Value
4.7
Wellness Area
9.4
Location
9.4
Pool
8.3
Service
7.4
Breakfast
6.9
Room
6.7
Comfort
5.3
Vibe
5.3
Value
4.4
WiFi
4.1
Wellness Area
9.4
Location
9.4
Room
7.6
Service
7.5
Breakfast
6.3
Comfort
6.0
Vibe
4.9
Value
4.6
WiFi
3.3
Location
9.6
Service
7.4
Cleanliness
7.1
Amenities
6.1
Room
6.1
Breakfast
5.6
Comfort
5.1
Vibe
5.0
Value
4.7
WiFi
3.4
Location
9.6
Service
7.5
Room
6.3
Breakfast
6.2
Vibe
5.3
Value
4.9
1.0 Poor
Pros: Proximity to major restaurants and retailers.
Cons: Unfriendly staff.
1.0 Poor
Pros:
Cons: the worst hotel experience ever. I waited 8 hours until they can get a room for me. However, people who came way later than me got checked in way before me. Serious discrimination! Extremely bad attitude!
10.0 Excellent
Pros: Fast check in
Cons: No
9.1 Excellent
Pros: Close to events and great value for the price paid
Cons: Providing information about hotel amenities and outside events from hotel
5.0 Okay
Pros: I liked the fact that it is in such a convenient area. Also the fact that it is attached to two malls.
Cons: The staff were rude. I got there early 12 hrs before check in time and first they told me that there js no reservation under my name. Then wanted to give me a room that i didn't book. And whenever I asked for something it took them so long to get.
10.0 Excellent
Pros: Great pool
Cons:
10.0 Excellent
Pros: Beautiful room, hospitable staff, terrific location
Cons: No.
10.0 Excellent
Pros: The breakfast was varied, fresh, delicious, perfect! The room was very nice, clean, and comfortable. We had a nice view of Copley Square from our window. I liked that when calling an elevators, the computer screen would tell me which one I should take. The location was excellent, very central.
Cons:
4.0 Okay
Pros: Great location
Cons: The worst Marriot I have ever been! While I booked a higher level double-beds room, the front desk lady, Eva, gave me a 6th floor room. She didn't aware she was wrong until I asked her. Then she gave me a room on the top floor. HOWEVER, I OPENED THE DOOR AND FOUND THAT ROOM HAS ANOTHER GUEST ALREADY! So I went down again to get my room. this time another woman with no name tag deal with my problem, She just have cold face, say sorry perfunctorily, and told me they don't have two-beds room for higher floor. I was irritated at that time, and she ROLLED HER EYES TO ME. It was late that day and I need rest, so I finally checked in with a two-beds room in the lower level. Actually they charged extra $10 per room per day for the higher level, but they even FORGOT TO REDUCE THAT PART OF FEE. The whole check-in procedure really made me feel disgusted. Not discrimination or racist, I guess the second woman is Latin American because she has black hair, Also, the old man at the checkin desk is also arrogant and rude. While my friend and I came to the desk and havn't say a word, he just point to another place and said "go there " and ask another people to talk to us. Overall this experience with Marriot made me deeply disappointed and worried. Their room keys are electronic cards, which means everyone may face the same situation with me in Boston, you opened your room and found a man in the room, or you just finished shower and came out then find out a stranger is in your room. If you want to be treated nicely, then find another hotel, Marriot is not for you.
9.0 Excellent
Pros: Back Bay location, good gym, excellent staff. I arrived early morning off a redeye flight and they made a room available for me at 8AM!
Cons:
9.0 Excellent
Pros: Great location, close to T. Plenty to do in area. Pool was great. Staff were friendly.
Cons:
10.0 Excellent
Pros: Went above and beyond in keeping everything sanitized in the midst of hysteria over the virus. Thank you!
Cons:
Perfectly placed in Back Bay, Boston Marriott Copley Place offers stylish comfort amid celebrated attractions. Explore the area's most compelling attractions, including Copley Square, Fenway Park, Symphony Hall and the Prudential Center. Discover designer boutiques, fashion chains, art galleries and patio cafés in Back Bay. Indulge in delectable American fare and creative cocktails at our inviting restaurant and sports bar. Plan unforgettable meetings, weddings and social affairs in 61,000 square feet of versatile event space, enhanced by expert planners, custom catering professionals and the largest ballroom in New England. After a memorable day, refresh in the sparkling waters of our indoor pool or energize your body in our fitness center. Embrace effortless relaxation in our sophisticated hotel accommodations with modern essentials, signature amenities, ergonomic workspace and scenic city views. Designed for today's traveler, our Boston hotel is a stylish haven in a vibrant downtown landscape.
A stay at Oasis Guest House places you in the heart of Boston, steps from Kenmore Square and Berklee College of Music. Featured amenities include a computer station, complimentary newspapers in the lobby, and luggage storage. Self parking (subject to charges) is available onsite.
Overall 8.6 Excellent
Based on 1,176 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
10.0
Pros: Nice, clean place. Friendly proprietors and staff. Good breakfast. Would come back and recommend it to friends. Our room had its own bathroom, probably would go with that option the next time too. And yes, the location is terrific!
Excellent
10.0
Pros: Healthy breakfast spread. Good coffee. Real cream or half & half. Quiet. Very clean. Great location. Close to museums, schools and colleges.
Okay
4.2
Pros: Not much
Excellent
10.0
Pros: Homey atmosphere.
Excellent
10.0
Pros: Great place! It's not the Ritz, but it was impeccably clean and the location was fantastic for getting around the city. Several great restaurants nearby as well.
Okay
5.4
Pros: Convenient location. Staff was friendly and helpful.
Excellent
9.0
Pros: It´s a reaññy good option to stay in Boston,
Excellent
8.0
Pros: Great location, airport express 5 min walk, nice breakfast, strong wifi.
Excellent
9.0
Pros: It has a homey feeling. Very friendly and helpful staff. The breakfast was included and offered a good selection.
Excellent
8.0
Pros: Very clean. Very helpful
Excellent
8.0
Pros: Room is clean, bathroom was just outside. In the past I've been in hostels all over the damn world and that's what this was to me – a hostel for adults. From other reviews I've seen people are expecting some full on BnB experience that is not, but they do offer a free continental breakfast if you're up early. If you're into documenting your luxurious accommodations to show off – this is not for you. If you're more into being in a clean place that's centrally located where you're going to sleep and refresh – 100% yes. The place was full and yet we saw no one and never waited for the bathroom. Friendly staff that got us in and out efficiently.
Excellent
10.0
Pros: The front desk person was the most patient person I have ever met. Amazing service and great vibe.
Details
Reviews
Overall 8.6 Excellent
Based on 1,176 reviews
Cleanliness
9.5
Location
9.5
WiFi
9.5
Service
9.0
Breakfast
8.6
Room
6.5
Cleanliness
9.6
Location
9.4
Service
9.1
Breakfast
8.7
Room
6.4
Cleanliness
9.5
Location
9.4
Service
9.2
Breakfast
8.8
Value
8.3
Room
6.6
Comfort
5.3
Location
9.6
Cleanliness
9.6
Service
8.9
Breakfast
8.6
Room
6.3
Comfort
4.9
Amenities
4.2
Location
9.2
Service
8.9
Breakfast
8.2
Room
5.6
Comfort
4.2
10.0 Excellent
Pros: Nice, clean place. Friendly proprietors and staff. Good breakfast. Would come back and recommend it to friends. Our room had its own bathroom, probably would go with that option the next time too. And yes, the location is terrific!
Cons:
10.0 Excellent
Pros: Healthy breakfast spread. Good coffee. Real cream or half & half. Quiet. Very clean. Great location. Close to museums, schools and colleges.
Cons: If you have a car it is very difficult to park. Expensive parking off site.
4.2 Okay
Pros: Not much
Cons: Shared bathroom/shower, bed in a closet style lodging. Not a B&B.
10.0 Excellent
Pros: Homey atmosphere.
Cons: Another blanket!
10.0 Excellent
Pros: Great place! It's not the Ritz, but it was impeccably clean and the location was fantastic for getting around the city. Several great restaurants nearby as well.
Cons:
5.4 Okay
Pros: Convenient location. Staff was friendly and helpful.
Cons: Lots of street noise made it difficult to sleep. Decor was charming if outdated. Not worth the expense.
9.0 Excellent
Pros: It´s a reaññy good option to stay in Boston,
Cons: The shower is a littel small.
8.0 Excellent
Pros: Great location, airport express 5 min walk, nice breakfast, strong wifi.
Cons: No desk and chair in the room (might come handy in case you need to have some work done).
9.0 Excellent
Pros: It has a homey feeling. Very friendly and helpful staff. The breakfast was included and offered a good selection.
Cons:
8.0 Excellent
Pros: Very clean. Very helpful
Cons: A bit far from the center but there is a metro station very close.
8.0 Excellent
Pros: Room is clean, bathroom was just outside. In the past I've been in hostels all over the damn world and that's what this was to me – a hostel for adults. From other reviews I've seen people are expecting some full on BnB experience that is not, but they do offer a free continental breakfast if you're up early. If you're into documenting your luxurious accommodations to show off – this is not for you. If you're more into being in a clean place that's centrally located where you're going to sleep and refresh – 100% yes. The place was full and yet we saw no one and never waited for the bathroom. Friendly staff that got us in and out efficiently.
Cons:
10.0 Excellent
Pros: The front desk person was the most patient person I have ever met. Amazing service and great vibe.
Cons:
A stay at Oasis Guest House places you in the heart of Boston, steps from Kenmore Square and Berklee College of Music. Featured amenities include a computer station, complimentary newspapers in the lobby, and luggage storage. Self parking (subject to charges) is available onsite.
With a stay at The Colonnade Hotel Back Bay, you'll be centrally located in Boston, just a 4-minute walk from Copley Place and 6 minutes by foot from Boston Symphony Hall. Featured amenities include complimentary wired Internet access, a 24-hour business center, and limo/town car service. Planning an event in Boston? This hotel has facilities measuring 13000 square feet (1208 square meters), including conference space. Self parking (subject to charges) is available onsite.
Overall 8.5 Excellent
Based on 3,634 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
10.0
Pros: Well located, clean, good price
Mediocre
3.0
Pros: The room was saturated with a chemical air freshener but other wise clean. Most (not all) of the staff was capable and helpful. All other features were poor; certainly not worth the booking price.
Excellent
10.0
Pros: We loved the friendliness of staff the clean rooms and the value and quality compared to other hotels in the area.
Excellent
10.0
Pros: The duck! The decor! The food! The staff! Location!
Excellent
10.0
Pros: Centrally located. Easy to explore Boston from.
Excellent
9.0
Pros: Location value for money and staff, they were brilliant
Excellent
10.0
Pros: The location was wonderful. The staff, in particular hotel employee was incredibly helpful and compassionate. We had a wonderful stay at the hotel.
Excellent
10.0
Pros: Location and friendly staff
Excellent
8.0
Excellent
8.0
Pros: Location great for our purposes
Excellent
9.0
Pros: Staff courtesy and helpfulness. Immediate response to requests . Location excellent.
Excellent
10.0
Pros: Front desk staff was very welcoming. Hotel employee was great. Location was perfect, directing across from the Prudential Center. Close to everything. Room was clean and spacious. Complimentary continental breakfast, coffee, tea, juice, yogurt,
Details
Reviews
Overall 8.5 Excellent
Based on 3,634 reviews
Location
9.5
Service
8.7
WiFi
7.8
Room
7.4
Pool
6.7
Breakfast
4.9
Bar
4.6
Food
4.2
Location
9.2
Service
8.5
Pool
7.1
Room
7.1
Vibe
6.7
Breakfast
5.2
Value
4.8
Bar
4.3
Food
4.0
Location
9.5
Service
8.3
Room
7.8
Vibe
6.8
Pool
6.4
Amenities
5.6
Bar
4.5
Food
3.7
Location
9.6
Service
8.5
Room
7.2
Pool
6.7
Comfort
6.5
Vibe
6.3
Value
5.7
Amenities
5.7
Breakfast
4.4
Food
3.7
Location
9.4
Service
8.4
Room
6.5
Comfort
6.5
Amenities
5.2
Value
5.1
Food
4.3
10.0 Excellent
Pros: Well located, clean, good price
Cons: Big windows but nothing to see, just neighbors windows
3.0 Mediocre
Pros: The room was saturated with a chemical air freshener but other wise clean. Most (not all) of the staff was capable and helpful. All other features were poor; certainly not worth the booking price.
Cons: Way too expensive for quality; chose because of location. On my way to a meeting, I intended to drop car with valet and have bags brought in. Was NEVER mentioned the hotel was UNDER CONSTRUCTION: NO valet, NO restaurant, NO bar, and "tired" overall.
10.0 Excellent
Pros: We loved the friendliness of staff the clean rooms and the value and quality compared to other hotels in the area.
Cons:
10.0 Excellent
Pros: The duck! The decor! The food! The staff! Location!
Cons:
10.0 Excellent
Pros: Centrally located. Easy to explore Boston from.
Cons:
9.0 Excellent
Pros: Location value for money and staff, they were brilliant
Cons: No bar for certain nights
10.0 Excellent
Pros: The location was wonderful. The staff, in particular hotel employee was incredibly helpful and compassionate. We had a wonderful stay at the hotel.
Cons: No
10.0 Excellent
Pros: Location and friendly staff
Cons:
8.0 Excellent
Pros:
Cons: We ordered vegetarian food (room service). They gave us a totally different dish that had meat in it.
8.0 Excellent
Pros: Location great for our purposes
Cons: The power was off in our room when we awakened.
9.0 Excellent
Pros: Staff courtesy and helpfulness. Immediate response to requests . Location excellent.
Cons: No dislikes
10.0 Excellent
Pros: Front desk staff was very welcoming. Hotel employee was great. Location was perfect, directing across from the Prudential Center. Close to everything. Room was clean and spacious. Complimentary continental breakfast, coffee, tea, juice, yogurt,
Cons:
With a stay at The Colonnade Hotel Back Bay, you'll be centrally located in Boston, just a 4-minute walk from Copley Place and 6 minutes by foot from Boston Symphony Hall. Featured amenities include complimentary wired Internet access, a 24-hour business center, and limo/town car service. Planning an event in Boston? This hotel has facilities measuring 13000 square feet (1208 square meters), including conference space. Self parking (subject to charges) is available onsite.
Discover your ideal retreat at Sheraton Boston Hotel, an upscale hotel with outstanding service and an incredible location in downtown Boston, MA. Nestled in the historic Back Bay neighborhood and directly connected to the Prudential Center and the Hynes Convention Center, we provide a modern backdrop for work and play. Experience iconic Boston attractions like Fenway Park or stroll along Newbury Street, home to exceptional shopping and dining. Jump start your day in Boston with a quick bite at MARKET, or gather with friends over cocktails at SideBar & Grille, our hotel's lobby bar and restaurant. Wellness enthusiasts love our 5,000-square-foot spa and 24-hour fitness center, which includes a heated indoor pool with a retractable roof, perfect for enjoying the summer sunshine. Our hotel rooms and suites feature inviting details like Sheraton Sleep Experience Beds and sweeping views of Back Bay and the Charles River. Choose Sheraton Boston Hotel for a better stay in downtown Boston.
Overall 8.4 Excellent
Based on 6,958 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
10.0
Pros: The pillows were amazing!
Good
6.0
Pros: Thought the staff was efficient, experienced and helpful. The bed, bedding, towels and toiletries were nice.
Excellent
10.0
Pros: Great location, was able to walk to many locations
Okay
5.0
Pros: Pool
Good
6.0
Okay
5.0
Pros: Location was right next to the convention center with the conference I was attending, and plenty of food and drink options near by.
Excellent
9.0
Pros: Location. Room.
Excellent
10.0
Pros: Everyone was very helpful. We had a few mishaps throughout the day, we where suppose to be in NYC and our event canceled. We booked a hotel in CT for the night and it was such a bad experience. We checked out after 1 hour and called you. We packed up and headed to Boston! Thank you for helping make this an easy trip. We arrived at 1 am. We really enjoyed our stay.
Excellent
10.0
Pros: Location, quiet, clean.
Excellent
10.0
Pros: Location and staff
Excellent
10.0
Pros: The location was great, the front desk let me choose a room on a higher floor, and everyone was so friendly it contributed to my wonderful stay.
Excellent
10.0
Pros: Location
Details
Reviews
Overall 8.4 Excellent
Based on 6,958 reviews
Location
9.3
Pool
8.3
Service
7.7
Room
6.9
Vibe
6.3
Breakfast
5.8
WiFi
5.6
Comfort
5.4
Value
4.9
Location
9.3
Pool
8.2
Service
8.0
Room
6.5
Vibe
6.3
Breakfast
6.1
Comfort
5.4
Value
4.9
WiFi
4.4
Location
8.9
Pool
8.3
Service
7.5
Room
7.1
Breakfast
6.5
Comfort
5.7
Vibe
5.5
Value
4.2
WiFi
3.6
Location
9.6
Service
8.0
Room
6.7
Cleanliness
6.4
Vibe
5.6
Value
5.1
WiFi
4.0
Location
9.6
Service
7.6
Cleanliness
7.2
Room
6.8
Comfort
6.1
Breakfast
5.9
Value
5.1
WiFi
4.1
10.0 Excellent
Pros: The pillows were amazing!
Cons:
6.0 Good
Pros: Thought the staff was efficient, experienced and helpful. The bed, bedding, towels and toiletries were nice.
Cons: Did not have breakfast but did have room service from the Market, which was inferior. The toilet flush was extremely loud, usually not an issue, except if other folks were asleep flushing was intrusive. The furniture, other than the office / desk chair was fairly uncomfortable.The HVAC, which looks like a retrofitted system, was loud and constantly blowing air. There was an old unplugged refrigerator just sitting on the floor next to the other refrigerator. Did not prefer viewing all the Hotel services, menus, etc. on the TV. Would prefer written material. In Hotel dining options very limited and sub-par.
10.0 Excellent
Pros: Great location, was able to walk to many locations
Cons:
5.0 Okay
Pros: Pool
Cons: Room selection was not as expected. Thought I booked a room which could have been divided.
6.0 Good
Pros:
Cons: shabby property
5.0 Okay
Pros: Location was right next to the convention center with the conference I was attending, and plenty of food and drink options near by.
Cons: Hotel could use an upgrade, it's looking a little shabby (I've been there many times before). The worst part was the comforter on the bed was quite soiled and needed to be tossed aside before I could get into bed. Gross.
9.0 Excellent
Pros: Location. Room.
Cons:
10.0 Excellent
Pros: Everyone was very helpful. We had a few mishaps throughout the day, we where suppose to be in NYC and our event canceled. We booked a hotel in CT for the night and it was such a bad experience. We checked out after 1 hour and called you. We packed up and headed to Boston! Thank you for helping make this an easy trip. We arrived at 1 am. We really enjoyed our stay.
Cons:
10.0 Excellent
Pros: Location, quiet, clean.
Cons:
10.0 Excellent
Pros: Location and staff
Cons:
10.0 Excellent
Pros: The location was great, the front desk let me choose a room on a higher floor, and everyone was so friendly it contributed to my wonderful stay.
Cons: The showers could use an update.
10.0 Excellent
Pros: Location
Cons: No
Discover your ideal retreat at Sheraton Boston Hotel, an upscale hotel with outstanding service and an incredible location in downtown Boston, MA. Nestled in the historic Back Bay neighborhood and directly connected to the Prudential Center and the Hynes Convention Center, we provide a modern backdrop for work and play. Experience iconic Boston attractions like Fenway Park or stroll along Newbury Street, home to exceptional shopping and dining. Jump start your day in Boston with a quick bite at MARKET, or gather with friends over cocktails at SideBar & Grille, our hotel's lobby bar and restaurant. Wellness enthusiasts love our 5,000-square-foot spa and 24-hour fitness center, which includes a heated indoor pool with a retractable roof, perfect for enjoying the summer sunshine. Our hotel rooms and suites feature inviting details like Sheraton Sleep Experience Beds and sweeping views of Back Bay and the Charles River. Choose Sheraton Boston Hotel for a better stay in downtown Boston.
Overall 8.6 Excellent
Based on 50 reviews
Good
6.2
Pros: The location, fantastic. Bed very comfortable. Breakfast very tasty.
Excellent
10.0
Pros: Complimentary umbrellas. Located across from the park -- beautiful view out our window! Excellent room service menu. Concierge helped us get a table at a popular restaurant that was "booked", and also got our tickets for the Freedom Trail. Window seat at breakfast was lovely. Bed was super comfortable with the best mattress and pillows I've had in a hotel in a while. Room temperature was perfect. The water pressure in the shower was perfect, which I often notice it is not in older buildings -- especially on the tenth floor!
Excellent
9.4
Pros: The proximity to the park was ideal for my 12 year old golden retriever. She loved all the attention she received in the lobby. The staff were very friendly and accommodating even during the holiday crush. Highly recommended.
Excellent
8.2
Pros: Great staff, from the curb to the desk to concierge and room service--really, really good people.
Excellent
10.0
Pros: Let me check in early- great location and view of park- friendly staff- Great burger and chocolate cake from room service
Excellent
8.8
Excellent
10.0
Pros: The staff are excellent, the rooms very comfortable and the location is perfect, close to the T and right on the park.
Excellent
10.0
Pros: very large room, comfy bed, large bathroom, access to Boston highlights.
Okay
4.8
Pros: Location was prime.
Excellent
8.2
Pros: Leah at the front desk was amazingly friendly and attentive to our needs!
Excellent
8.2
Pros: We had a room overlooking Public Garden and it was great. Nice view during the day and at night. Hotel is on Newbury Street and close to nice shopping, good restaurants, Beacon Hill - lots to do. Afternoon Tea is wonderful.
Good
6.0
Pros: A shower with black mold is gross, even if it is marble. The clock made funny noises about 2am. It wasn't the alarm, maybe a failing battery backup, Thought the maid fixed it, but nope. Only solution was to unplug it. Mentioned it when we checked out.
On our last day we left the room for the day we left the AC on to keep the room around 68 deg, imagine our surprise when we returned at 7 pm the room was 87 deg! The AC was no longer functional, and per the "engineer" they sent up the only solution was to open windows. As a result we got to listen to the large air handlers all night.
The last day we decided to try the breakfast buffet, the food was okay but certainly not worth the $25/ea!
The best thing about this place is the location.
Good
6.0
Pros: Room
Good
7.7
Pros: The level of service was excellant. The location was great. The room and view was excellant as well
Okay
5.7
Pros: nice hotel, they gave me a room with a fantastic view of the boston common and skyline
Good
7.3
Pros: The room was clean and nicely appointed, the service was prompt and attentive. The location is great.
Good
6.0
Pros: Location and quality of the hotel.
Good
6.0
Pros: location
Excellent
8.0
Pros: I believe that, despite relatively high rate, it is excellenty value for money. Amenities and room in general showed great care for guests to feel comfortable and pampered, it has one of the greatest offering for kids I have seen in a hotel and its location is very convenient to reach all key areas around Boston.
.equals("")
Cons: $self.cons
Excellent
8.0
Pros: Great location, comfortable,clean
.equals("")
Cons: $self.cons
Good
6.8
Pros: great room, location
Good
7.6
Pros: Excellent service, lovely room
Details
Reviews
Overall 8.6 Excellent
Based on 50 reviews
6.2 Good
Pros: The location, fantastic. Bed very comfortable. Breakfast very tasty.
Cons: Mold in bathroom, dirty chandeliers in hallways. It could be lovely with a few cosmetic touches and upgrades. Outside staff more interested in talking to each other than greeting guests.
10.0 Excellent
Pros: Complimentary umbrellas. Located across from the park -- beautiful view out our window! Excellent room service menu. Concierge helped us get a table at a popular restaurant that was "booked", and also got our tickets for the Freedom Trail. Window seat at breakfast was lovely. Bed was super comfortable with the best mattress and pillows I've had in a hotel in a while. Room temperature was perfect. The water pressure in the shower was perfect, which I often notice it is not in older buildings -- especially on the tenth floor!
Cons: I wish the down comforter had been more substantial. Not surprising, but the food prices were over the top. The doors slam shut making it very loud when the "neighbors" come and go.
9.4 Excellent
Pros: The proximity to the park was ideal for my 12 year old golden retriever. She loved all the attention she received in the lobby. The staff were very friendly and accommodating even during the holiday crush. Highly recommended.
Cons:
8.2 Excellent
Pros: Great staff, from the curb to the desk to concierge and room service--really, really good people.
Cons: Pricey room service breakfast
A toilet whose flush handle was in need of repair
10.0 Excellent
Pros: Let me check in early- great location and view of park- friendly staff- Great burger and chocolate cake from room service
Cons: street noise loud through old windows
8.8 Excellent
Pros:
Cons:
10.0 Excellent
Pros: The staff are excellent, the rooms very comfortable and the location is perfect, close to the T and right on the park.
Cons:
10.0 Excellent
Pros: very large room, comfy bed, large bathroom, access to Boston highlights.
Cons: nothing!
4.8 Okay
Pros: Location was prime.
Cons: Accommodations were underwhelming for the high price. Also attempted to contact the Concierge 3 times to arrange a special birthday flower arrangement for my wife. They never called me back. THREE TIMES.
8.2 Excellent
Pros: Leah at the front desk was amazingly friendly and attentive to our needs!
Cons: Car service no longer available. Rooms are getting old and a tad musty
8.2 Excellent
Pros: We had a room overlooking Public Garden and it was great. Nice view during the day and at night. Hotel is on Newbury Street and close to nice shopping, good restaurants, Beacon Hill - lots to do. Afternoon Tea is wonderful.
Cons: We had a suite and they charged us $25 for rollaway bed for our daughter - tacky.
6.0 Good
Pros: A shower with black mold is gross, even if it is marble. The clock made funny noises about 2am. It wasn't the alarm, maybe a failing battery backup, Thought the maid fixed it, but nope. Only solution was to unplug it. Mentioned it when we checked out.
On our last day we left the room for the day we left the AC on to keep the room around 68 deg, imagine our surprise when we returned at 7 pm the room was 87 deg! The AC was no longer functional, and per the "engineer" they sent up the only solution was to open windows. As a result we got to listen to the large air handlers all night.
The last day we decided to try the breakfast buffet, the food was okay but certainly not worth the $25/ea!
The best thing about this place is the location.
Cons:
6.0 Good
Pros: Room
Cons: Services, good people
7.7 Good
Pros: The level of service was excellant. The location was great. The room and view was excellant as well
Cons:
5.7 Okay
Pros: nice hotel, they gave me a room with a fantastic view of the boston common and skyline
Cons: not an issue with the hotel, just the location lacked some basic supporting retail like a drug store
7.3 Good
Pros: The room was clean and nicely appointed, the service was prompt and attentive. The location is great.
Cons:
6.0 Good
Pros: Location and quality of the hotel.
Cons: The front desk service was not very good and the valet service was terrible as I had to ask for my car three times and had to wait 35 minutes for it at a time when no one else was waiting for cars to be retrieved.
6.0 Good
Pros: location
Cons:
8.0 Excellent
Pros: I believe that, despite relatively high rate, it is excellenty value for money. Amenities and room in general showed great care for guests to feel comfortable and pampered, it has one of the greatest offering for kids I have seen in a hotel and its location is very convenient to reach all key areas around Boston.
8.0 Excellent
Pros: Great location, comfortable,clean
6.8 Good
Pros: great room, location
Cons: drinks in bar were very expensive
7.6 Good
Pros: Excellent service, lovely room
Cons: Bath room too small
The Copley Square Hotel is in the heard of Bostons fashionable Back Bay and minutes from Bostons Logan Airport. Enjoy the many well know attractions that are steps away. Prudential Center, Trinity Church, Newbury Street with its street lined cafes, restaurants, and world class shops, museum of fine arts, Boston Public Library and Hynes Convention Center.
Overall 8.3 Excellent
Based on 2,189 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Good
6.7
Pros: Good location. And updated
Excellent
8.3
Pros: Location
Excellent
8.0
Pros: Room is quiet and spacious.
Excellent
9.2
Pros: Love the location. Perfect place to unwind in the middle of backbay. Staff was attentive and brought extra amenities when needed
Good
7.0
Pros: The price was fair for what it offered.
Excellent
9.0
Excellent
8.0
Pros: The location was excellent and I really thought the hotel did a great job with all of the little extras - wine hour, hot chocolate and marshmallows, free water available all the time - very impressed. The staff were also lovely.
Excellent
8.0
Pros: Clean and friendly staff good location
Excellent
10.0
Pros: Verry Good
Excellent
9.0
Pros: The room was a little small otherwise everything was very good.
Excellent
9.0
Pros: Location and bfast
Excellent
9.0
Pros: Comfortable bed, great water pressure
Details
Reviews
Overall 8.3 Excellent
Based on 2,189 reviews
Location
9.6
Service
8.8
Value
7.5
Bar
6.8
WiFi
6.8
Room
5.9
Amenities
5.4
Breakfast
4.6
Comfort
4.2
Food
2.8
Location
9.7
Service
8.6
Value
7.6
Bar
7.0
Room
6.6
Vibe
6.3
Amenities
5.3
Breakfast
4.8
Comfort
4.8
Food
2.7
Location
9.6
Service
9.0
Value
8.0
Vibe
6.8
Bar
6.8
Room
5.8
Amenities
5.5
Breakfast
4.6
Comfort
4.4
Food
2.9
Location
9.7
Service
9.0
Value
7.4
Vibe
6.6
Bar
6.3
Room
4.8
Breakfast
4.1
Comfort
4.1
Food
2.8
Location
9.5
Service
8.7
Room
5.1
Breakfast
4.6
Comfort
3.7
6.7 Good
Pros: Good location. And updated
Cons: No bar, the website says they have a club which they don’t. It closed down a. While ago no type of vending machines.
8.3 Excellent
Pros: Location
Cons: They didn’t offer much
8.0 Excellent
Pros: Room is quiet and spacious.
Cons: There is no fridge in the room.
9.2 Excellent
Pros: Love the location. Perfect place to unwind in the middle of backbay. Staff was attentive and brought extra amenities when needed
Cons:
7.0 Good
Pros: The price was fair for what it offered.
Cons: The sheets did not fully cover the mattress. Our feet ended up on the mattress itself.
9.0 Excellent
Pros:
Cons: no
8.0 Excellent
Pros: The location was excellent and I really thought the hotel did a great job with all of the little extras - wine hour, hot chocolate and marshmallows, free water available all the time - very impressed. The staff were also lovely.
Cons: The size of the room and bathroom, in particular, was a little disappointing.
8.0 Excellent
Pros: Clean and friendly staff good location
Cons: Small room dark decorations and curtains etc. not a bad place at all! Just prefer brighter places. Wasn’t updated
10.0 Excellent
Pros: Verry Good
Cons: Good
9.0 Excellent
Pros: The room was a little small otherwise everything was very good.
Cons: The breakfast was a bit limited.
9.0 Excellent
Pros: Location and bfast
Cons: Asked for top floor didn’t get it But our room was fine
9.0 Excellent
Pros: Comfortable bed, great water pressure
Cons: No mini fridge Yogurt at breakfast had artificial sweetener
The Copley Square Hotel is in the heard of Bostons fashionable Back Bay and minutes from Bostons Logan Airport. Enjoy the many well know attractions that are steps away. Prudential Center, Trinity Church, Newbury Street with its street lined cafes, restaurants, and world class shops, museum of fine arts, Boston Public Library and Hynes Convention Center.
Daily Mandatory Urban Destination Charge will be added to the room rate and includes: Premium guest internet access; daily $20 food and beverage credit for use in all hotel outlets (excluding Corner Pantry); daily $10 self-parking credit. The Hilton Boston Back Bay hotel is ideally located in the heart of Boston's most picturesque neighborhood just steps away from everything Boston has to offer. You will find the most popular cultural and tourist attractions as well as prime business centers and the best shopping, dining and entertainment options right outside our door. Our center-city location is only four miles to Boston Logan International Airport with easy access to major thoroughfares and directly across the street from the Hynes Convention Center and the Prudential Center. Our Location The best of Boston is all within easy walking distance of our Hilton Boston Back Bay hotel: The Shops at the Prudential Center are located directly across the street and feature over 75 shops and restaurants including the panoramic Skywalk and starting point of Boston Duck Tours. -The Hynes Convention Center is across the street. -Symphony Hall, home of the Boston Orchestra, is two blocks away. -Some of the country's largest companies are housed in the offices at the Prudential Center, Hancock Tower and Copley Square all just around the corner. -Adjacent to the Christian Science Plaza and Mother Church. -Boutique shopping, galleries and al fresco dining on Newbury Street is two blocks away. -Fenway Park, the oldest MLB Stadium still in use and the beloved home of the Boston Red Sox, is a five minute walk. -The newly expanded Museum of Fine Arts and the Gardiner Museum are a ten minute walk. -The campuses of Berklee College of Music, New England Conservatory, Boston University, Harvard University, MIT and The Colleges of the Fenway are all nearby. -Massachusetts General Hospital and the Longwood Medical Community are in close proximity. -The hotel is surrounded by the scenic and historic Back Bay, South End and Fenway neighborhoods including 18 miles of recreational trails along the Charles River and the Esplanade. -With access to the subway on the corner, all of Boston's historical sites are minutes away, including the Freedom Trail, Faneuil Hall, Quincy Market and the waterfront as well as other popular destinations such as the New England Aquarium, Children's Museum, Museum of Science and the TD Garden, home to the Boston Celtics, Boston Bruins and other special events. Our Facilities In addition to our great hotel location, the Hilton Boston Back Bay hotel also includes an array of amenities to make your stay more comfortable and productive: 390 recently renovated guest rooms featuring the Hilton Serenity Collection bedding and bath experience. -A sun-drenched 5500 sq. ft state-of-the-art fitness facility including an array of premium cardiovascular and strength training equipment, locker facilities, sundeck and heated indoor pool with whirlpool. -Dine in casual comfort in FORTY DALTON, offering uniquely inspired cuisine combining fresh local ingredients with innovative interpretations for breakfast, lunch, and dinner. -Relax with your favorite beverage in the lounge at FORTY DALTON while watching your favorite game. -Kick back and put your feet up in the comfort of your own room with In-Room Dining while catching a movie on the new LCD flat panel high-definition TV. -Starbuck's coffee proudly served in our lobby cafe. -Business Center conveniently located in the lobby cafe provides complimentary Internet access on our terminals or yours with printing, faxing, copying and scanning capabilities allowing you to easily stay in touch while out of town. -The convenience of wifi service throughout the entire hotel including all guest rooms is also available. Daily fees apply. -On-site self-parking in our attached secured garage. Daily fees apply. The Hilton Boston Back Bay hotel a
Overall 8.3 Excellent
Based on 2,125 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
8.0
Pros: The room was comfortable and clean, as expected from a Hilton. But the staff were truly phenomenal - I felt so well taken care of. They didn't just accommodate things that I asked for, but suggested things and did things that made my life easier (like bringing my bag up to my room while I moved my car). Friendly and above-the-norm customer service.
Excellent
10.0
Pros: The close proximity to everything we needed
Excellent
10.0
Pros: Location is Great
Mediocre
3.0
Pros: Price
Excellent
10.0
Pros: I love everything the room was big very clean a nice view of he city and nice renovated room the bathroom was beautiful the pool area was fantastic and the fitness this is my number hotel for now on.
Excellent
10.0
Pros: The View way, I slept very peaceful
Poor
1.0
Pros: Location.
Excellent
8.0
Okay
5.0
Pros: Location was good.
Excellent
9.0
Pros: Large stylish room and fantastic location. We've stayed in 4-star hotels that were not nearly this nice.
Good
6.0
Excellent
9.0
Pros: The friendly staff and location!
Details
Reviews
Overall 8.3 Excellent
Based on 2,125 reviews
Location
9.3
Room
7.7
Service
7.7
WiFi
6.3
Pool
6.0
Breakfast
4.9
Value
4.1
Location
9.2
Service
7.8
Room
6.2
Comfort
5.9
Breakfast
4.9
Value
3.7
Location
9.5
Service
7.7
Room
7.6
Comfort
6.8
Location
9.4
Service
7.8
Room
7.1
Amenities
5.5
Value
4.0
Service
7.6
Room
7.3
8.0 Excellent
Pros: The room was comfortable and clean, as expected from a Hilton. But the staff were truly phenomenal - I felt so well taken care of. They didn't just accommodate things that I asked for, but suggested things and did things that made my life easier (like bringing my bag up to my room while I moved my car). Friendly and above-the-norm customer service.
Cons: Was hoping for a hot tub, but that's getting picky...
10.0 Excellent
Pros: The close proximity to everything we needed
Cons: we were supposed to have a king sized bed but we got two full? or possibly a small queen
10.0 Excellent
Pros: Location is Great
Cons: No jacuzzi
3.0 Mediocre
Pros: Price
Cons: Violating law by not having ADA compliant rooms.
10.0 Excellent
Pros: I love everything the room was big very clean a nice view of he city and nice renovated room the bathroom was beautiful the pool area was fantastic and the fitness this is my number hotel for now on.
Cons:
10.0 Excellent
Pros: The View way, I slept very peaceful
Cons:
1.0 Poor
Pros: Location.
Cons: The room was dirty as was the restaurant, food was mediocre at best, pool and gym area was very cold, and the staff was rude.
8.0 Excellent
Pros:
Cons: I found the sheets on the bed rather rough.
5.0 Okay
Pros: Location was good.
Cons: Too noisy. My kid could not sleep until 2am.
9.0 Excellent
Pros: Large stylish room and fantastic location. We've stayed in 4-star hotels that were not nearly this nice.
Cons: Bathroom light was way too bright.
6.0 Good
Pros:
Cons: Rooms extremely noisy. Toilets flushing and showers in adjacent rooms can wake uou up
9.0 Excellent
Pros: The friendly staff and location!
Cons: the closet space was too little and for a double room it could be too crowded it was good only for me
Daily Mandatory Urban Destination Charge will be added to the room rate and includes: Premium guest internet access; daily $20 food and beverage credit for use in all hotel outlets (excluding Corner Pantry); daily $10 self-parking credit. The Hilton Boston Back Bay hotel is ideally located in the heart of Boston's most picturesque neighborhood just steps away from everything Boston has to offer. You will find the most popular cultural and tourist attractions as well as prime business centers and the best shopping, dining and entertainment options right outside our door. Our center-city location is only four miles to Boston Logan International Airport with easy access to major thoroughfares and directly across the street from the Hynes Convention Center and the Prudential Center. Our Location The best of Boston is all within easy walking distance of our Hilton Boston Back Bay hotel: The Shops at the Prudential Center are located directly across the street and feature over 75 shops and restaurants including the panoramic Skywalk and starting point of Boston Duck Tours. -The Hynes Convention Center is across the street. -Symphony Hall, home of the Boston Orchestra, is two blocks away. -Some of the country's largest companies are housed in the offices at the Prudential Center, Hancock Tower and Copley Square all just around the corner. -Adjacent to the Christian Science Plaza and Mother Church. -Boutique shopping, galleries and al fresco dining on Newbury Street is two blocks away. -Fenway Park, the oldest MLB Stadium still in use and the beloved home of the Boston Red Sox, is a five minute walk. -The newly expanded Museum of Fine Arts and the Gardiner Museum are a ten minute walk. -The campuses of Berklee College of Music, New England Conservatory, Boston University, Harvard University, MIT and The Colleges of the Fenway are all nearby. -Massachusetts General Hospital and the Longwood Medical Community are in close proximity. -The hotel is surrounded by the scenic and historic Back Bay, South End and Fenway neighborhoods including 18 miles of recreational trails along the Charles River and the Esplanade. -With access to the subway on the corner, all of Boston's historical sites are minutes away, including the Freedom Trail, Faneuil Hall, Quincy Market and the waterfront as well as other popular destinations such as the New England Aquarium, Children's Museum, Museum of Science and the TD Garden, home to the Boston Celtics, Boston Bruins and other special events. Our Facilities In addition to our great hotel location, the Hilton Boston Back Bay hotel also includes an array of amenities to make your stay more comfortable and productive: 390 recently renovated guest rooms featuring the Hilton Serenity Collection bedding and bath experience. -A sun-drenched 5500 sq. ft state-of-the-art fitness facility including an array of premium cardiovascular and strength training equipment, locker facilities, sundeck and heated indoor pool with whirlpool. -Dine in casual comfort in FORTY DALTON, offering uniquely inspired cuisine combining fresh local ingredients with innovative interpretations for breakfast, lunch, and dinner. -Relax with your favorite beverage in the lounge at FORTY DALTON while watching your favorite game. -Kick back and put your feet up in the comfort of your own room with In-Room Dining while catching a movie on the new LCD flat panel high-definition TV. -Starbuck's coffee proudly served in our lobby cafe. -Business Center conveniently located in the lobby cafe provides complimentary Internet access on our terminals or yours with printing, faxing, copying and scanning capabilities allowing you to easily stay in touch while out of town. -The convenience of wifi service throughout the entire hotel including all guest rooms is also available. Daily fees apply. -On-site self-parking in our attached secured garage. Daily fees apply. The Hilton Boston Back Bay hotel a
With a stay at Charlesmark Hotel in Boston (Back Bay), you'll be steps from Boston Public Library and Boston Marathon Finish Line. Featured amenities include a business center, express check-in, and express check-out. Self parking (subject to charges) is available onsite.
Overall 8.3 Excellent
Based on 1,280 reviews
All reviews
- All reviews
- Couples
- Solo
- Business
- Families
Excellent
10.0
Pros: The rooms were so spacious and clean. The location was fantastic and close to everything we needed with heaps of great food options around.
Excellent
10.0
Pros: Room was very cozy and comfortable, if I could, I would stay in bed the whole day. Showers were exceptional, such strong water power for being on the 6th floor.
Excellent
9.0
Pros: Great location. Good breakfast.
Excellent
9.0
Pros: room location staff accommodations
Excellent
9.0
Pros: Location, location, location
Excellent
10.0
Pros: Room and location
Excellent
8.0
Pros: The location was excellent, perfect for what we wanted to do, which was mainly sightsee. The rooms aren't large at all, as previous reviewers noted, but we didn't mind so much, as we knew we wouldn't be spending that much time in ours. It is a very quiet hotel, and the staff is amazing and helpful. We arrived about 20 minutes before check-in and they were able to put us in a room that was already prepared.
Excellent
8.8
Excellent
10.0
Pros: The hotel staff was very attentive, welcoming, and did everything they could to make our visit a pleasant one. Wonderful location. Adjacent restaurant was very good. Enjoyed seating outside and people watching.
Good
6.0
Pros: Inexpensive for area. Location outstanding.
Excellent
9.0
Pros: The location was great! Everything was very easy to get to. The staff was very friendly and helpful.
Mediocre
3.0
Pros: Nothing special
Details
Reviews
Overall 8.3 Excellent
Based on 1,280 reviews
Location
9.4
Service
8.8
Bar
8.2
Room
5.9
Food
5.6
WiFi
4.7
Breakfast
3.5
Wellness Area
2.9
Comfort
2.9
Location
9.6
Service
8.8
Bar
8.5
Room
5.8
Breakfast
3.6
Comfort
2.6
Location
9.2
Service
9.0
Value
7.2
Room
5.7
Food
5.5
Breakfast
3.7
Comfort
3.3
Location
9.5
Service
8.5
Room
5.9
Breakfast
2.9
Comfort
2.9
Location
9.4
Service
8.9
Value
7.6
Room
5.2
Breakfast
3.5
Comfort
2.8
10.0 Excellent
Pros: The rooms were so spacious and clean. The location was fantastic and close to everything we needed with heaps of great food options around.
Cons:
10.0 Excellent
Pros: Room was very cozy and comfortable, if I could, I would stay in bed the whole day. Showers were exceptional, such strong water power for being on the 6th floor.
Cons: I didn't like the fact that the restaurant closed down, it was a big contribution to the hotel. Also the continental breakfast was very basic, not much options and it was in a very small area. I would've used the dining room of the restaurant to have the breakfast set up, instead of the lounge area.
9.0 Excellent
Pros: Great location. Good breakfast.
Cons:
9.0 Excellent
Pros: room location staff accommodations
Cons: N/A
9.0 Excellent
Pros: Location, location, location
Cons: There are no USB ports anywhere in the room.
10.0 Excellent
Pros: Room and location
Cons: No
8.0 Excellent
Pros: The location was excellent, perfect for what we wanted to do, which was mainly sightsee. The rooms aren't large at all, as previous reviewers noted, but we didn't mind so much, as we knew we wouldn't be spending that much time in ours. It is a very quiet hotel, and the staff is amazing and helpful. We arrived about 20 minutes before check-in and they were able to put us in a room that was already prepared.
Cons: The breakfast was very underwhelming. You could choose between a donut, store-bought bagels, some toppings, juice, or coffee. The second morning we were there we opted to go around the corner for breakfast.
8.8 Excellent
Pros:
Cons: Great value just know the rooms are very small.
10.0 Excellent
Pros: The hotel staff was very attentive, welcoming, and did everything they could to make our visit a pleasant one. Wonderful location. Adjacent restaurant was very good. Enjoyed seating outside and people watching.
Cons: Whenever the air conditioner was on (and since there was a heat wave, it was always on), the vent blew directly on the bed. This design flaw caused the cold air to blow directly at the bed all night long.
6.0 Good
Pros: Inexpensive for area. Location outstanding.
Cons: Room was very small. Only one ice machine in basement and only one microwave also in basement.
9.0 Excellent
Pros: The location was great! Everything was very easy to get to. The staff was very friendly and helpful.
Cons: The rooms and the bed were very small.
3.0 Mediocre
Pros: Nothing special
Cons: Staff rude
With a stay at Charlesmark Hotel in Boston (Back Bay), you'll be steps from Boston Public Library and Boston Marathon Finish Line. Featured amenities include a business center, express check-in, and express check-out. Self parking (subject to charges) is available onsite.
Where to stay in Back Bay (Boston)?
Our Heatmaps tool will help you find the perfect place to stay in Back Bay by showing you how close hotel options are to major activities